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Prima IP-8 and Prima IP-16

1. Prima IP User Manual Rev 1 5 2007 4 7 2 PPP Server Settings Current Local IP Address This is where you can check up the IP address of the Prima IP when a PPP connection is established However if the PPP connection is not yet established the IP address will be shown as Unknown This address is normally which one is set into Local IP Address Download WAN PPP PPP Mode Disabled Server Client Main Date amp Time Security Current Local IP LAN TCP IP Address Unknown WAN PPP Local IP Address 192 168 2 200 KVM Server Peer IP Address 192 168 2 201 Users Maximum Speed 38400 Bps Alarms User Name bill Maintenance Password confirm Apply Settings TIMEOUT 3600 Modem CLIENT CLIENTSERVER c Initialization chat script style Note This IP address must be distinct from the one that is used by the Prima IP on the LAN Local IP Address Enter here the IP address default 192 168 2 200 to be used by the Prima IP in the PPP connection This IP address will be used only in PPP connection by Prima IP alone and should be distinct from the IP address default 192 168 1 200 that is specified in the LAN TCP IP page and used for connection via direct local area network Peer IP Address Enter the IP address default 192 168 2 201 that will be assigned by Prima IP to the peer client at connection time Maximum Speed Specify the modem connection speed The Prima IP supports a high speed serial c
2. Main NEXT KVM PREV KVM KVM Server Log Select the KVM Switch KVM Model Prima IP Paco Bian ahaa in the Daisy Chain Viewer Connection Number of Ports 8 Computers Software Version 16 7 7 Power Control Local C l ocal Console Select the Port Number Video Mode Database Users Computer Name PC0101 Alarms Scanning Y Do not Include this computer in Scanning Process Maintenance i Alarms Y Do not Generate Alarms for this computer Apply Settings x __ _ _ _ _ _ Power Down Command Power Management Delay seconds B Power On Command Store Settings Copyright 2007 All Rights Reserved Select the KVM switch in the Daisy chain The various settings on this page are KVM switch specific as well as KVM port specific because a computer 1s first identified by the KVM Switch and the KVM port it 1s attached to Before configure any port specific settings you have to choose the KVM switch in the Daisy Chain on which you will configure the port specific settings Select the Port Number Select the KVM port on which your subsequent settings on this page are directed Y ou can use the drop down combo box as well as use the Previous and the Next button to navigate to a specific port Computer Name Enter a character string of 32 characters maximum to identify the computer attached to the selected port 56 Prima IP User Manual R
3. Network Mask Enter a net mask value in dotted decimal format such as 255 255 255 0 that will be used by Prima IP in your LAN Gateway Enter the fixed IP address in dotted decimal format such as 192 168 1 254 of the gateway i e router to access the Internet DNS Enter the IP address in dotted decimal format such as 80 10 246 30 of the DNS server that will be used by Prima IP for domain name resolution Ask your network administrator if you don t know Note You must enter a valid DNS server IP address to allow the email alert of Prima IP to be effective 47 4 7 MAIN WAN PPP The WAN PPP page is where you can set up the PPP server client mode of your Prima IP Here you can enable either the PPP server mode or the PPP client mode or you can disable the PPP modes altogether The Prima IP can serve either as a PPP server for the remote computers to dial in for connection or as a PPP client to dial in a PPP server to connect to a network or the Internet The PPP connection can serve as a backup connection mode when direct network connection is not available or just broken down The Prima IP s high speed serial interface can offer excellent bandwidth to PPP connections either when the Prima IP is connected as PPP server or PPP client After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page
4. i E server viewer Cancel L Scale by 100 do OK Cancel Figure 18 Win32 Viewer Figure 17 Java Viewer Encoding Slow Internet Video quality 1s optimized for viewer connection with slower Internet bandwidth Fast Internet Video quality is optimized for viewer connection with better Internet bandwidth LAN High video quality for viewer connection over LAN No Compression Best Video Quality with no compression but poor performances Local Cursor Shape No cursor Local cursor invisible on PRIMA IP Viewer Dot Dot shape for local cursor on PRIMA IP Viewer Normal Arrow shape for local cursor on PRIMA IP Viewer Misc Shared Session Multiple users access same server desktop View Only Keyboard and mouse inputs are ignored not restricting keyboard and mouse access on other users Display Restrict to 8 bit Color reduction to 256 colors for slow connections Scale x y Scale the display output on viewer not affecting the actual transmission bandwidth IT 3 3 2 User Name and Password First run the viewer program enter the access IP and port number for PRIMA IP Default IP address 192 168 1 200 Connection details KLE Server and Card Figure 19 Login dialog box Win32 Viewer At the password or private path phrase prompt just enter the user name and password as required Default user amp specific password User superuser Password superu If you are using the Global Password policy setting Defau
5. 3 7 Viewer Title Bar Information SS Connection Information shown on the Title Bar ServerRoom_ TPE This is the name you specified for your Video Server PC 1 This is the name you specified for this connected computer 49 ms This is the capture time that is used for capturing the video image 4 ms This is the transmit time that is used to transmit a video refresh Shared This is a shared session that allows other authorized users to login Not shared This indicates a non shared session that blocks others from subsequent logins No Encryption This indicates no encryption for signal transmission Level 1 256 bit encryption The current viewer session is using 256 bit SSL connection Level 2 and 3 PKI Authentication The current viewer session is PKI authenticated Level 3 233 3 8 The Select Computer Box 3 8 1 Win32 Viewer The Select Computer box allows the user to perform intuitive Click and Switch operation without memorizing the varying port switching hotkey commands of all kinds of KVM switches possibly installed behind PRIMA IP However to use the click and switch feature provided by 1t you must first configure the KVM switching hotkey commands for that KVM switch model via the web management Interface Please refer to Section Error Reference source not found KVM Server KVM Switch Database Keeping and adding your KVM Data Base The Select Computer box shows always on top of your screen once the PRIMA IP viewer co
6. I AN E o HO To configure the port base number please refer to Section 4 6 Main LAN TCP IP Port and IP Settings 3 4 2 Connection Performance Tuning If you are using a dial up modem line and experiencing slow keyboard mouse movement and response you might check whether you are using the default LAN encoding scheme or even the No Compression scheme which requires much more bandwidth or there is a network bottleneck somewhere in between PRIMA IP and your client desktop For more details please refer to Section 3 10 Video Display Problem Troubleshooting 3 4 3 Local and Remote Mouse Cursor Synchronization Normally you will see both the local cursor and the remote cursor on the view area You can specify the shape of the local cursor as seen within the viewer window as either a dot an arrow or none not showing any local cursor within the viewer area If these two cursors become out of sync all you need to do is to hit the mouse synchronization hotkey by default right Ctrl right Ctrl Home to synchronize the two cursors Mouse a cursors k in Sync Mouse cursors out of sync Local remote cursor resynchronization default hotkey RCtrl RCtrl Home While operating your mouse it is not necessary to wait until the remote cursor has actually caught up with the local one before you can click on the target in the view area Actually you can click the target just using the local cursor without waiting for the rem
7. If you see any mouse acceleration option please uncheck it If there is no mouse acceleration available on the setting page you can adjust the mouse speed slide bar to either x1 or the slowest position such as on Linux platforms Sometimes it requires a middle position on the speed slide bar to make mouse synchronization on the viewer side for example Windows XP requires a middle position on mouse speed Anyway the worst case is that you have to make some trial and error to make your mouse acceleration off and the speed as x 1 could be at the slowest position or the middle position 14 Prima IP User Manual Rev 1 5 2007 2 4 More Tips for Server Desktop Configuration Several aspects have to be taken into consideration and maybe configured on your computers or servers for best performance 1 Resolution modes should refrain from too much peculiarity and better adopt ones that are within PRIMA IP s standard support 2 Turn off the Menu special transition effects on your operating system especially on Windows XP if you are using any such as fade for best video refreshing effect especially when you are using Medium or Low Video Quality as your video filter setting on PRIMA IP 3 Adjust the server desktop backgrounds as containing preferably plain solid colors with simple designs only for improving video refreshing speed when bandwidth is critically limited No need to do so when bandwidth is ample 2 4 1 Configure Display
8. No PKI SSL PKI G Global Password U User specific Password S 256 bit SSL Encryption P 1024 bit PKI Authentication N Not available Open the Security page of the PRIMA IP web management interface 2 7 1 Select a User Password Policy PRIMA IP offers three types of password policies 1 No Password 2 Global Password 3 User Password No Password the viewer does not prompt you for any password Anyone who has a viewer and passes the security level check of the viewer can establish the connection Global Password the viewer prompts you for a global password which is used by all who want to make viewer connections to PRIMA IP User Password the viewer prompts you with user specific password With this setting each login user is checked against his or her corresponding password before allowing viewer connection Click Store Settings to validate your selection Go to the Apply Setting page and click the Restart Server button to apply your settings 2 7 2 Select a Security Level for Viewer Connection There are three security levels for choice e Level 1 No encryption No SSL e Level 2 256 bit encryption no user certificate required for user authentication e Level 3 256 bit encryption user certificate required for authentication PKI Security level 1 provides no security and must be reserved for internal LAN connections Security level 2 provides usual secure SSL connection with encryption for mouse keyboa
9. PCs 3 A standard PS 2 style Microsoft or Logitech keyboard 4 A standard PS 2 style Microsoft or Logitech compatible 5 key mouse 5 Daisy chain cable s necessary only if you need to connect to other Prima KVM Switch Prima 4 8 16 6 Terminator necessary only if you need to daisy chain multiple Prima KVM Switches Figure 9 The 3 1 USB Combo KVM cable Figure 10 The 3 1 PS 2 combo KVM cable Figure 11 The Combo free USB PS 2 KVM cable Figure 12 The Daisy chain Cable M HDB15 to HDB15 F Figure 13 The Daisy chain Terminator 10 Prima IP User Manual Rev 1 5 2007 2 2 Setting up the Physical Connections Step 1 Power on the Prima IP Step 2 If a local console is required connect a keyboard mouse and monitor to the Prima IP local console ports Step 3 If you have no intention to daisy chain your Prima IP KVM switch with either of the Prima KVM switches Prima 4 Prima 8 Prima 16 connect your computers to the PC ports using the USB KVM cable or PS 2 KVM cable or the Combo free USB PS 2 KVM cable that come with Prima IP packing box BOS If you are using any PS 2 computer Please make sure all of your PS 2 computers are powered off before connecting to the KVM Switch Otherwise the non PnP PS 2 interfaces might not recognize the PS 2 keyboard and mouse later USB computers do not have this limitation El mi m m MM El al PCO1 PC02 PC03 PC04 PCOS PC06 PC07 PCOS i i i i H i Local
10. TCP IP Settings HELP Main TCP Port Base 5970 y Date amp Time Security F Host Name PRIMA LAN TCP IP redada Domain Name KVM Server Use DHCP Users IP Address 192 168 1 191 Alarms Network Mask 255 255 255 0 Maintenance Apply Settings Gateway 192 168 1 254 DNS 192 168 1 254 Click Submit and Apply Settings to validate your new setting Now you have installed Prima IP within your Local Area Network environment and can try to establish a remote viewer connection 18 Prima IP User Manual Rev 1 5 2007 2 6 Configuring your firewall router for accessing Prima IP across internet To allow access to the Prima IP behind a corporate firewall router please set up the firewall router not your Prima IP as following Step 1 Configure a virtual server on your router you should configure or ask your net admin to configure for you a virtual server as mapped to the Prima IP local IP address Step 2 Open a port range lt port_base gt lt port base 9 gt both inbound and outbound for the virtual server you should open a port range according to what you have configured as port base for Prima IP previously Taking previous example if we configure Prima IP as having a port base of 5970 then we should open port range 5970 5979 that is lt port_base gt lt port_ base 9 gt both for inbound and outbound in which lt port_base gt 5970 is the Prima IP viewer connection port
11. With Prima IP 8 Prima IP 16 the server administrator can access enterprise server room or data center on his own seat without toils and troubles of going anywhere from across the street to oversea Organizations can enjoy a centralized and cost effective control over its dispersed servers in different branch offices around the world saving money for outsourcing costs Rack mount Cascadable with OSD Menu Control In addition to keyboard hotkeys and front panel buttons Prima IP 8 Prima IP 16 also provides OSD menu for intuitive KVM switching operations Its cascadable feature can upscale the server number to 128 by cascading with other PRIMA 4 PRIMA 8 or PRIMA 16 KVM Switch Both USB and PS 2 interface support on PC side offers maximum convenience in a computing environment that accommodates both newer USB enabled computers and older computers with only PS 2 interfaces Versatile backup connection featuring a PPP Server or PPP Client To provide a redundancy of a backup connection system while network might no longer function in critical situation Prima IP also allows an easy and convenient PPP connection over the dial in modem phone line It could serve as a PPP server to accept a peer computer to make PPP connection request over a dial in modem phone line On the other hand Prima IP could also serve as a PPP client to dial in to your ISP or enterprise PPP server to connect to internet Thus the PPP server client feature allows users a second bac
12. connection Save connection options Screen refresh Full screen Send Ctl Alt Del Scannin Ni e Computer Power Off y e Computer Power On oo lira 25 About KLE Viewer Now you have got yourself well familiar with PRIMA IP viewer interface so go ahead to use and enjoy the remote viewer connection 37 3 10 Video Display Problem Troubleshooting PRIMA IP video server supports most major display modes up to 1600 x 1200 However some display problems will occurs when either there is abnormal or unusual display output from your server or the display resolution is over the biggest support of 1600 x 1200 or the display vertical frequency is beyond the support range in that pixel dimension To yield best video results on the viewer screen display on remote login client you should also refer to Section 2 3 Configure your Servers for Connections to PRIMA IP and Section 3 4 Some Tips about Viewer Connections for more details about how to prepare your servers computers before getting them connected to your PRIMA IP The followings are some common video display problems and their troubleshooting Q There seems to be many artifacts or residuals not getting refreshed on the viewer screen Is there any way to improve the video display quality on viewer screen A The causes of these artifacts or residuals could be 1 The video filter currently active on PRIMA IP is set either at Medium Quality or Low Quality Lev
13. dc com However you should enter your own appropriate one If you do not know you should contact your LDAP server administrator 4 17 2 RADIUS Server Port Enter here the port number used in RADIUS authentication By default it is set to port 1812 RADIUS Server IP address of the RADIUS server RADIUS server authentication IP address of the second RADIUS server for authentication if any Password Authentication Protocol Select the password authentication protocol to be either CHAP or PAP RADIUS secret Specify here the RADIUS secret or Shared Secret between the PRIMA IP and the RADIUS server Note that the RADIUS secret is a text string that is used as a password between the RADIUS client and the RADIUS server Ask the RADIUS secret to your server administrator Download E E User Remote Authentication Main z sr Authentication nte RADIUS lt ype KVM Server Port 1812 Users Local Database Radius Server User groups Remote Servers Second Server if any Radius Accounting Password Authentication PAP Current Status Protocol Alarms Radius Secret Maintenance Apply Settings Copyright 2007 All Rights Reserved 68 Prima IP User Manual Rev 1 5 2007 4 18 Users Radius Accounting Settings for Radius Accounting There is no relation between RADIUS Accounting and LDAP or RADIUS authentication The RADIUS Accounting permits to record the connection events into a RADIUS acc
14. menu 5 4 1 3 OSD To switch to a specific PC using the OSD menu you have to activate the OSD menu first Hit lt ScrLk gt lt ScrLk gt lt Space gt to activate the OSD menu Then use the cursor keys to navigate to the channel you want and then hit lt Enter gt to select the PC channel _ 84 Prima IP User Manual Rev 1 5 2007 In a daisy chained configuration you may want to select specific channel on a specific bank when you have daisy chained multiple KVM switch units just use the Page up Page Down key for bank selection and navigate the OSD menu by cursors key to the channel you want and hit Enter to make it your active channel 5 4 2 Next Lower Channel 5 4 2 1 Front Panel Button Press the corresponding push button 5 4 2 2 Hotkeys Next lower channel Yes t makes go to lower channel 5 4 3 Next Higher Channel 5 4 3 1 Hotkeys Next higher channel Yes makes go to higher channel 5 4 3 2 OSD Select the corresponding OSD menu option 5 4 4 Next Lower Bank when daisy chained 5 4 4 1 Front Panel Button Press the corresponding button 5 4 4 2 Hotkeys Previous bank 5 4 4 3 OSD While the OSD is activated on the console screen press the Page Up key to rotate through the bank selections upwards 5 4 5 Next Higher Bank when daisy chained 5 4 5 1 Front Panel Button Press the corresponding button Hotkeys Next bank 5 4 5 2 OSD While the OSD is activated on the console sc
15. or broadband internet It requires more bandwidth than the other two filter levels and video refresh speed is slower however only noticeable when bandwidth is very limited This filter provides the best image quality Medium Quality Medium Speed Medium Filter This level is recommended for internet connections It requires more bandwidth than the Low Quality High Speed option This is most often the best speed bandwidth compromise Low Quality High Speed Strong Filter This level is recommended for very limited bandwidth conditions such as a dial up modem line to the Internet With this setting the viewer screen is updated only on big video changes Most of time there will be no transmission at all Automatic Filter Adjustment When this option is checked PRIMA IP can tune the video filter automatically for optimized performance according to the current bandwidth availability 259 x Prima IP User Manual Rev 1 5 2007 Automatic Screen Alignment When this option is checked PRIMA IP tries to center the view screen automatically to eliminate the offsets sometimes seen in the viewer screen as black gaps Automatic Image Optimization for Speed When this option 1s checked PRIMA IP tries to optimize the video settings phase light and contrast to produce images of better quality with higher compression Automatic Image Optimization for Speed When this option is checked Prima IP tries to optimize the video settings phase light a
16. smaller workable resolution for your display device If you choose a smaller resolution you have to be aware that any screen larger than what you specify here will not be shown on the viewer The Prima IP supports resolutions as follows 640 x 400 640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 1024 1600 x 1200 Refer to the Video Mode Database page for more detailed information about the refresh rate support _ 54 Prima IP User Manual Rev 1 5 2007 Hot Keys Prima IP can detect a special sequence of keystrokes when you type on your remote keyboard This special sequence is used to ask Prima IP to resynchronize the local and the remote mouse cursors in a fast and convenient way For example it is faster to type CTLR CTLR Home on the keyboard than to use the mouse and select a command into a menu For compatibility with higher devices this command is divided in two parts called Viewer Hot Keys and Mouse Resynchronization Key Please be aware that the Viewer Hot Keys are transmitted to the KVM or server attached to the Prima IP On the contrary the Mouse Resynchronization Key 1s eaten by the Prima IP Thus because the Viewer Hot Keys are transmitted they must be as harmless as possible Viewer Hot Keys such as NumLock NumLock Scrlk Serlk or Ctrl Ctrl can work because they produce generally no effect On the contrary the Mouse Resynchronization Key can be anything since it is not transmitted by TKIP 101 The Hot Keys can be configu
17. then Shift sequentially instead of simultaneously to produce the same effects as usually Enable Hot Keys Transparent Mode Check this option if you are using double byte language inputs on the local and or the remote computer to facilitate switching between single byte and double byte inputs Leave this option disabled if you do not use any double byte language a5 5 4 11 KVM Server Computers Port and IP settings This page permits to provide PRIMA IP with information about all KVM attached computers This information 1s used by PRIMA IP to do some actions automatically in order to simplify your job e Select a specific KVM Switch in the Daisy chain and show the information of each concerning model name port number and software version Work with computer names instead of KVM port numbers e Generate automatically the KVM switch hot keys to select computers This allows you to select a computer with a simple mouse click or by using the computer name e Generate automatically or on request the power down and power on cycling if a power control unit is connected e Exclude some computers from the auto scanning process e Not generate alarms for some computers After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Computer Settings HELP
18. these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download KVM Server Main Settings Filter level High Quality Low Speed Main KVM Server Log Y Automatic Filter Adjustment Main Settings Video Quality Vi i Y Automatic Screen Alignment iewer Connection Computers Y Automatic Image Optimization for Speed Power Control Local Console Scanning Period 10 seconds Video Mode Database Users Scanning Scanning Delay 30 seconds Alarms 7 Perform the NumLock Test While Scanning Maintenance Cancel Store Settings Apply Settings Copyright 2007 All Rights Reserved 4 9 1 Video Quality Filter Level Specify here the Video Filter Level for the PRIMA IP video server Based on the bandwidth availability you can select one of the three modes of video filter levels e High Quality Low Video e Medium Quality Medium Speed e Low Quality High Speed Each of the three video filter levels is adapted to different combination of video quality and bandwidth requirements Users can select their preference according to their actual video quality preference and network bandwidth availability However there 1s always a trade off between video quality and response speed when under limited network bandwidth availability High Quality Low Speed Light Filter This level is recommended for high bandwidth networks such as LAN
19. to connect both USB connector and PS 2 keyboard connector to a computer at the same time de dE do dee dedo de dee de E ep 00 gt BANK 16 I Daisy chain up to 16 levels Terminator Step 6 Boot up connected computers After the computers has booted go forth to verify the connections with each of the connected computers On the Prima local console you should switch to every computer and verify that the keyboard mouse and monitor are all working on each of the connected server s 12 Prima IP User Manual Rev 1 5 2007 2 3 Configuring your Servers for Connections to Prima IP Now that you have set up your local console on Prima IP you can now configure your connected servers just by using the access provided by Prima IP s local console Mouse acceleration is NOT supported by Prima IP Therefore you must turn off the mouse accel
20. AINTENANCE FIRMWARE UPGRADE UPGRADING THE FIRMWARE VIA WEB 71 4 26 MAINTENANCE CONFIGURATION SAVE AND RESTORE ccooocccnnnocccnnnnoccnnonicinonanoccnnnnaccnnonaricnnnaricnnnns 78 4 27 MAINTENANCE REBOOT CONFIGURATION BACKUP AND UPLOAD cccccccceeseccceeeceseeeescseenes 79 4 28 APPLY SETTINGS RESTART SERVERS VALIDATE NEW SETTINGS amp RESTART VIDEO SERVERS 80 Prima IP User Manual Rev 1 5 2007 CHAPTERS5S LOCAL CONSOLE OPERATION vessccccccsscccccesseisecestessesscensesenseccesesserecsessedscsectecsesensecse 81 5 1 ERONTEPANEL BUTTON Sl 81 22 KEYBOARD HOM EYS ci 81 53 ON SCREEN DISPLA aos 82 as Fee OSI A e 2 gaa SIN O 83 5 4 LOCAL CONSOLE OPERATIONS 201 IA ada 84 DAT a A Dest tc ected Detar tat TE 84 T SR o aeaa a A eat Sete 85 IA a NOM TALON CHANNEL farts O 5 5 4 4 Next Lower Bank when daisy Chained ooonnnnnnnnnccnicinnnononnnnnnnonnnnnonnnnnnnnnnnnnnnnnnnnn nn nn nn non nnnnnnnnns 85 5 4 5 Next Higher Bank when daisy chained AAA hen taes das tah acta ea Bad nan Se 5 IES trs ese a etna a aa wee a a tioes 56 DAT SNOW OSD MCI skate elaine a aes ccc he alan Oh ee Soe etal e 56 IAE OSDA coy IFON OLT ane meee ee ee ee ane ae ear eee me ee eee aaa eo a ee ee a ee tea em 56 DAS USD DIOS II raa E 56 5 4 10 PAT OME OS dos 56 111 Prima IP User Manual Rev 1 5 2007 Chapter 1 Advantages and Features 1 1 Advantages The Prima IP 8 Prima IP 16 is a 16 port IP based KVM Switch with single port KV
21. Address This is where you can check up the IP address assigned to Prima IP by the PPP server at connection time for example 62 147 111 39 However if the PPP connection is not yet established the IP address will be shown as Unknown Download WAN PPP PPP Mode Disabled O Server Client Main Date amp Time Security Current Local IP Unk Address own LAN TCP IP WAN PPP Maximum Speed 38400 Bps KVM Server User Name bill Users Password confirm Alarms TIMEOUT 3600 Maintenance Modem CLIENT CLIENTSERVER c AAA Eee Initialization chat script style Apply Settings Copyright 2007 All Rights Reserved Note This IP address is used by the Prima IP either as a PPP client and thus is distinct from the one that is used by the Prima IP on the LAN Maximum Speed Specify the modem connection speed The Prima IP supports a high speed serial connection up to 1Mbps Megabits per second Note the modem connection speed is NOT the PPP connection speed which depends on the modem technology For example even if the modem connection speed 1s 115 200 bps a 56K modem will provide only a 56 000 bps PPP connection User Name Specify the user name that will be used by the Prima IP to connect to the PPP server Password Specify the password that will be used by the Prima IP to connect to the PPP server Note The user Name and Password are normally provided by the ISP at subscription time Modem Initialization chat sc
22. Console i Figure 14 Prima IP configuration Single server mode Step 4 Make sure at least the PS 2 computers that are to be connected to the KVM switch are powered off If not power them off before you proceed with the following steps If you use only one single Prima IP KVM switch in non cascaded application ignore steps 5 and jump directly to step 6 Step 5 Use the daisy chain cable M HDB15 HDB15 F to connect the Daisy Chain Port HDB 15 female of the master Prima IP to the Daisy Chain IN Port HDB 15 male of the second Prima KVM switch Then power it on If you have other switches to be daisy chained repeat Step 5 to connect them You can daisy chain up to 8 units You must plug a Terminator onto the Daisy chain Out Port of the last Prima KVM switch unit 11 sooo E 23 w Mi PS 2 connector 2 for keyboard interface on computer USB connector USB to PS 2 adapter HDB15 video connector for PS 2 mouse interface on computer Figure 15 Combo free USB PS 2 KVM Cable S The special Combo free KVM cable provides a PS 2 keyboard connector a USB connector and a HDB video connector for the computer connection When connecting with a USB computer plug the USB connector to 1t and leave the PS 2 connector free When connecting with a PS 2 computer add one USB to PS 2 adapter to the USB connector and you ll have a PS 2 connector for mouse DO NOT try
23. M Link Extender over IP In addition to the traditional local console it provides a remote access over the LAN Internet IP network It is functionally versatile robust and ultra secure It supports full 1024 bit PKI authentication 256 bit SSL data encryption LDAP RADIUS as well Active Directory authentication and RADIUS accounting PSR prii ma IP 16 1 Port KYM Switch wi IP Access oul o E Prima IP 8 H 8 Port KYM Switch wi IP Access Red on line unicLAss Rad on e Figure 1 Prima IP KVM Switches Today the IP based KVM Switch with multi port capacity has been regarded as a reliable solution to address the critical issue of server rack management with administrator s ready access anytime anywhere Prima IP 8 and Prima IP 16 are designed with a view to offer a cost effective yet full featured functionality under these scenarios Total server control from BIOS level up anytime anywhere The Prima IP 8 Prima IP 16 gives users total control over its total 16 server ports from boot stage such as the BIOS level CMOS setting up to the GUI applications and daily maintenance routines such as power cycling power control unit required All these could be nicely done either on local console or using a thin client software viewer on any computer All you need for accessing your computer remotely is to login download the viewer and get yourself connected to a whole bunch of servers in seconds Total Control Anytime Anywhere
24. MA IP ooccconccnncccnnccnnnccnnnccnnnccnnacannnons 13 2 3 1 Turn off mouse acceleration and Snap to OPtiOM ooonnnnnnnnnninnnnnnnnanananananananananannn nana nana nn 13 2 4 MORE TIPS FOR SERVER DESKTOP CONFIGURATION scores iria rra 15 2 4 1 Configure Display Resolution on your Servet ooooccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nan nana n nn nnnn anno 15 242 Turnoff he Special Transilon Ef COS ia 15 2 4 3 Choose Plain and Solid Server Desktop Backgrounds for your Connected Servers 16 2 5 PRIMA IP NETWORK SETTINGS cute sessoassssssauseopesoascvoneausasoscoansesteaias opsennansonedeansescousoesteciounndenaanvoreatecs 17 LoL SS e 17 A A A 18 2 6 CONFIGURING YOUR FIREWALL ROUTER FOR ACCESSING PRIMA IP ACROSS INTERNET cccccoonncos 19 Ll SECURITIES TUN ooo aos 20 24d Seleta User Fassword POY ccciesa tice ctascectsdaaseasiatecensieenanes teceasbeendaasedaoaasnedataundteeecaee i 20 2 7 2 Select a Security Level for Viewer CONNECHION coooconnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnn 20 2 7 3 Installing Certificates and Key on PRIMA IP for Security level 3 oooooccccccninicicioaooaanannananann nooo 21 Di REMO CS ea E E E li 23 CHAPTERS VIEWER CONNEC TION sociso Aaaa 25 3 1 INSTALLING THE VIEWERS ON THE CLIENT COMPUTER sissies snsonasosracuaesapcorawosatensesanaunoninseacnseseneexounes 29 aA T T A 2 ada es A A Zo 3 2 INSTALLING CERTIFICATES ON THE CLIENT COMPUTER occccccoooooonnnncnnnonannnnnn
25. NS K1v2_1 ALARMS 7 KVMs i Krima RESTART RFB Viewer Window with scroll bars Win32 viewer The size of the PRIMA IP viewer window can be adjusted by dragging the border of the viewer windows 3 6 1 Changing the Viewer Size to Full Screen Win32 Viewer only 2 Click OK and the viewer goes 1 Select the Full to full screen mode Screen option on the Quick Menu 3 A message box appears to remind you how to exit the full screen mode Kripman viewer full screen mode J To exit from full screen mode use Ctrl Esc Esc and then right click on the Kripman viewer taskbar icon to see the menu To exit the full screen mode hit Ctrl Esc to bring up the local task bar Right click the viewer taskbar icon to bring up Quick Menu and then uncheck full screen A 3 6 2 Scaling the Viewer Window Click the PRIMA IP viewer icon on the title bar of the viewer window to evoke the Quick Menu Select Connection options on the Quick Menu ServerRoom_TPE 1 Windows XP Professional 42 ms shared 128 bit encryption and PKI authentication gt ServerRoom_TPE 1 Windows XP Professional 54 ms shared a x gt aii B48 A o a om_TPE 1 Windows XP Professional 53 ms shared e m 82 20053 AIDA com Scale the viewer window to 2 size On the Connection Options dialog box specify the preferred proportions of the viewer window for example Y and then check the opti
26. PC02 PC03 PC04 PCOS PC06 PCO7 PCOS nternet Router A a y Ha 3 q i ADSL Modem ALIS KZ cay i J ig 7 PC01 PC02 PC03 PC04 PCOS PC06 PCO7 PCOS Figure 3 Prima IP KVM switch daisy chained with other Prima KVM Switches 1 3 2 Power Control Configuration The Prima IP KVM switch supports Serial Power Control device to facilitate the remote Power ON OFF and power cycling of the connected computers servers po E gt 1 8 a a 9 Remote Power Control Unit Figure 4 Prima IP connected to a Remote Power Control Device 1 3 3 PPP connections The Prima IP KVM switch can serve as either a PPP client or a PPP server to support PPP connection The Prima IP offers a second backup connection over modem phone line in case the network is down Prima IP 8 Monitor port 29 pa PC01 PC02 PC03 PC04 PCOS PC06 PCO7 PCOS PC01 PC02 PC03 PC04 PCOS PC06 PCO7 PCOS Local Console j i Remote USER 1 T Remote USER 2 E iJ Remote USER 3 Figure 6 Prima IP as PPP client to dial out to ISP for remote clients to access via internet Prima IP User Manual Rev 1 5 2007 1 4 Prima IP External Views 1 4 1 Prima IP Front View SELECTED LIVE Bank Number o Prima IP 8 8 Port KYM Switch wi IP Access UNICLASS Port switching buttons 10 100 Mbps Power Video Link 1 4 2 Prima IP 8 Front panel SELECTED LIVE Bank Number o Prima IP 16 16 Port KVM Switch wi IP Access unIcLASS Po
27. PS 2 KVM Cable depending on your package option Local Console PS 2 Keyboard port This is where you connect the PS 2 keyboard for local console Local Console PS 2 Mouse port This is where you connect the PS 2 mouse for local console Local Console Monitor port HDB 15 This is where you should plug in the Monitor for your local console on Prima IP Ethernet Port RJ 45 The Ethernet port or digital port offers anytime anywhere access of Prima IP and subsequently the conventional KVM Switch es and servers computers connected behind it to the remote login clients lover LAN Internet The Daisy chain OUT Port RJ 45 The Daisy chain OUT port is of a HDB 15 female connector where you can daisy chain downstream to a Prima KVM switch Serial Port 1 RJ 12 This is the so called Console Management port and it is where you connect the serial console cable for advanced console management of Prima IP unit via a serial terminal emulation utility such as Windows HyperTerminal or Minicom on Linux Unix Serial Port 2 RJ 12 The serial control port allows you to connect to either an external modem or a power control unit or to a cascaded chain of power control units When added with an external modem to its serial control port Prima IP could serve either as a PPP server to allow direct cable connection or dial in connection from its peer computers or as a PPP client to dial in to the ISP or an enterprise PPP server Furthermore through se
28. ProCum Prima IP 8 and Prima IP 16 8 port and 16 port KVM Switches over IP User Manual Revision 1 51 23 08 2007 Copyright and trademarks Copyright O 2007 PROSUM All rights reserved All trademarks in this manual are the properties of their respective trademark owners FCC Statement This equipment has been tested and found to comply with the regulations for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this User Guide may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense CE Statement This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Fe CE Prima IP User Manual Rev 1 5 2007 Table of Contents CHAPTER 1 ADVANTAGES AND FEATUREG cccccsssscssesssssssssnscssnscccccsssssscsscssessssssnssssnscces 1 1 1 ADVANTAGE asii A E AE E EET 1 1 2 PRIMARY BE AOR Soros eones EE E rro 3 Di E A 3 Laa ii 1 A 3 1 23 NN a Viewer TYOSTaM siccccnsoccsoara
29. Resolution on your Server Prima IP supports most display modes up to 1600 x 1200 However you might encounter some display problems when your display card is outputting an unusual display mode These possible problems are either no video or abnormal display on viewer screen To simplify the display factor before connection to Prima IP we suggest you use more standard display modes such as 800 x 600 60Hz 1024 x 768 60Hz etc For the suggested display modes please refer to the following table o 80 Leos 400 480 768 1024 1200 c A y O tes CA ER CAR E 66Hz OOOO IESO IESO FOSO S o4az PESOS MES IES IE S Woz v tw A SO maz TT AOS SS IE Hz y v ite IES FS He Ew juz IES IES sazi IESO MESS IESO FE S Bsiz v jv jv je O E S jl00Hz ____ v___ 9 a NON Note These are suggested display modes for server desktop connected Prima IP However the actual display modes for as specific server desktop will be dependent on its display card Some display modes listed here might not be feasible with some display card Try to do some trials to determine the best display mode for your desktop on Prima IP viewer 2 4 2 Turn off the Special Transition Effects On Windows platforms such as XP 2003 Server Vista some transition effects might yield undesirable video refreshing artifacts especially when you are using Medium or Low Video Quality as your video filter settings To avoid undesirable artifact
30. Send an SNMP trap Tie Prima IP User Manual Rev 1 5 2007 4 23 Maintenance Software Version Software Version Information The Software version page shows the current resident software and firmware version information Here you can check the Linux kernel version the time it is built together with the software application and KVM firmware Linux Kernel 2 6 17 built on 04 21 07 15 12 55 Applications Built on 05 16 07 09 04 37 KVM Firmware 17 11 06 Download E my Software Version HELP Linux Kernel 2 6 17 built on 04 21 07 15 12 55 Main KVM Server Applications Built on 05 16 07 09 04 37 Users NETET KVM Firmware 17 11 06 Maintenance Software Versio Software Upgrade Firmware Upgrade Config Save Restore Reboot Apply Settings Copyright 2007 All Rights Reserved 295 4 24 Maintenance Software Upgrade Upgrading the Software via Web The Software Upgrade page is where you can browse to the path location of the software upgrade file and upload 1t to PRIMA IP across your LAN or across the Internet Download Main File Path KVM Server Users Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved Note The PRIMA IP upgrade file must have a name starting with ikmod followed by the date such as ikmod yy mm dd for example ikmod 07 03 29 Note The upgrade file is of an accumulative nature which means that normally you only have to ap
31. T AND IP SETTINGS ooooccnooccnccnoncnnnnnoncnnnnnancnnnnnancnnnnnancnncnnanccncnnns 56 4 12 KVM SERVER POWER CONTROL ENABLE THE POWER CONTROL occconccccnnnoccnnnnncccnnonacicnnaniccnnnos 58 4 13 KVM SERVER LOCAL CONSOLE USER AUTHENTICATION AND MOUSE ACCELERATION 60 4 14 KVM SERVER VIDEO MODE DATABASE MODIFYING THE VIDEO DISPLAY DATABASE 6l 4 15 USERS LOCAL DATABASE MANAGING THE USER ACCOUNTS occooccccnnnnoccnnonaccnnnanoccnnnnarccnnnncccnnnos 63 4 16 USERS USER GROUPS TUNING IN WITH THE REMOTE AUTHENTICATION SERVERS occccnnocccnnnns 65 4 17 USERS REMOTE SERVERS TUNING IN WITH THE REMOTE AUTHENTICATION SERVERS 67 4 17 1 Directory Server USING TDA PR a Add 67 4 17 2 RADIOS TVE ii 68 4 18 USERS RADIUS ACCOUNTING SETTINGS FOR RADIUS ACCOUNTING ocooocccnonocccnnnncccnnnnncccnanicicnnnns 69 4 19 USERS CURRENT STATUS SHOWING THE CURRENTLY CONNECTED USERS cceccccceeessseeees 70 4 20 ALARMS EMAILS SENDING EMAIL NOTIFICATIONS FOR CRITICAL SERVER EVENTS 006 71 4 21 ALARMS SNMP SENDING SNMP MESSAGES FOR CRITICAL SERVER EVENTS oooccccconcccccononcncnnns 72 4 22 ALARMS SELECTIONS SELECT THE ALARM TRIGGERING EVENTS cocoooocccnnoonnccononnninonnnananinnncnannns 73 4 23 MAINTENANCE SOFTWARE VERSION SOFTWARE VERSION INFORMATION cccoocccnnnnocccnnnacccnnnns 75 4 24 MAINTENANCE SOFTWARE UPGRADE UPGRADING THE SOFTWARE VIA WEB oocccccooocccccnocnccnos 76 4 25 M
32. agement sii Welcome to PRIMA IP Management Alarms Apply Settings Powered by WEBSERVER Powered by WEBSERVER Copyright 2007 All Rights Reserved Copyright 2007 All Rights Reserved Minimal Access User Partial access ADMIN Download Main id Welcome to PRIMA IP Management Users Alarms Powered by WEBSERVER Maintenance Apply Settings Copyright 2007 All Rights Reserved Full access SUPERADMIN PRIMA IP Browser Management Access Privilege Feature Page SUPERADMIN Download Apply Settings AY Prima IP User Manual Rev 1 5 2007 4 3 Viewers The download page allows you to download both Windows and Java TM Viewers Download Viewers Windows Viewer Download KVM Server Users Viewer Download Java TM Alarms Import Certificate Utility Download Maintenance Copyright 2007 All Rights Reserved Prima IP Download Viewers Page Windows The viewer for Windows can run on most of Windows platforms 98 Me NT 2000 2000 Server XP 2003 Server Vista Click Download and follow the installation instructions Note If you wish to use the secure full SSL connection security level 3 get a set of certificates from your administrator Install the certificates on your computer by running the ImportCertificate utility provided with this viewer Refer to the Security page Java YM The viewer for Java 1s truly cross platform for all major Operating Systems including Windows Linux Mac OS etc Howe
33. al Console Video Mode Database 16 01 2000 01 06 19 framebuffer updates 3591 rectangles 96508 bytes 37377942 16 01 2000 01 06 19 key events received 74 pointer events 2112 16 01 2000 01 06 19 Statistics 16 01 2000 01 06 19 Client superuser Gone 16 01 2000 01 06 19 Client disconnection 16 01 2000 01 05 21 Error ioctl send mvt or sc to host failed 16 01 2000 01 05 21 Error ioctl send mvt or sc to host failed 16 01 2000 01 05 03 Video mode 1024x768 60 Hz for 59 Hz 806 _m lines Users 16 01 2000 01 04 59 Video mode 640x480 60 Hz for 59 Hz 525 lines SSS 16 01 2000 01 04 51 Adjust video mode 640x400 70 Hz total width Alarms 769 16 01 2000 01 04 51 Adjust video mode 640x400 70 Hz total width Maintenance 16 01 2000 01 04 51 Adjust video mode 640x400 70 Hz total width Apply Settings 16 01 2000 01 04 50 Adjust video mode 640x400 70 Hz total width Refresh Clear Copyright 2007 All Rights Reserve d Enable Log check this option to enable the logging of PRIMA IP server events If you choose not to enable this option no logging will be done Print Statistics If you need to know more about the PRIMA IP server statistics such as the compression ratio bytes transmitted rectangles drawn frame buffer updates and key events received etc you can check this option so that you can have quantified data for the profile of each session To record the statistics of the video server and port switc
34. al function again A cold boot of PRIMA IP is always a last resort to bring the PRIMA IP back just try to disconnect the power adapter form PRIMA IP and wait for sometime 30 seconds before plugging in again for a cold start over A0 Prima IP User Manual Rev 1 5 2007 Chapter 4 Prima IP Unit Management 4 1 Web based Management Interface Type in the correct IP address and port number Nttpss lt 1P address gt lt port number gt AEEPSE O0L 222 144 219525908 A Google Microsoft Internet Explorer Q se Q x 2 A P Search 2 Favorites A media Es Sy ES Address E https 61 222 144 195 5908 l Opening page https 61 222 144 195 5908f COO Vis NE Remember that it is a secure SSL encrypted connection so you should type https instead of the usual http Otherwise the connection will not be established The port number might vary according to its setting on the Prima IP server By default the browser connection uses port 5908 Both user name and password are case sensitive 4 4 2 User Privileges SUPERADMIN ADMIN USER Prima IP offers three categories of user privileges for web management SUPERADMIN ADMIN and USER SUPERADMIN Full access All functions ADMIN Partial access see table below All functions USER No access except the Download Mo zorras teats page Note Only SUPERADMIN users can manage user accounts Download Download Main Welcome to PRIMA IP Man
35. and a User Edit screen will appear for you to make further modifications or to create a new user entry After you have made necessary modifications remember to hit the Store User button to save it into the user account database No change you have made on this page will apply until you hit Apply Settings Restart Servers Download User Local Database Main A Users User Name Group Description Local Database superuser SUPERADMIN Administrator with SUPERADMIN Rights Se admin ADMIN Administrator Remote Servers Radius Accounting Doris Accounting Accountant S GIRTON SOLES Ted RD Technical Director Alarms Fred Marketing Marketing Director Maintenance New User Apply Settings Copyright 2007 All Rights Reserved PRIMA IP offers three categories of user groups for selection SUPERADMIN ADMIN and all user groups that you have created by use of the User Group page Let us call them Custom Groups SUPERADMIN and ADMIN are predefined and cannot be deleted Each of these user groups are with different rights into the Web Management Interface and into the viewers SUPERADMIN Full access All functions ADMIN Partial access see table below All functions Custom No access except the Download page No power on off feature Note Only SUPERADMIN users can manage user accounts G35 Refer to the table below for detailed list of Web Management rights Management Page SUPERADMIN ADMIN Custom Download Viewer a aa Main D
36. are displayed in capital characters 5 3 1 OSD Main Menu Srimws TA Frima LF Bat Name Status PCO102 PCO103 PCO104 PCO1O5 PCED1OS PCO1O0 PCO108 Figure 21 OSD Main Menu The OSD displays the computer names with following rules e The computer whose name is followed by a human symbol AB is currently the active one and you can access it with the local console e Computers whose names are followed by a little solar symbol 29 are connected to Prima IP via a PS 2 interface e Computers whose names are followed by a USB symbol are connected to Prima IP via a USB interface 82 Prima IP User Manual Rev 1 5 2007 e Computers whose names do not exhibit any symbol are currently not connected or powered down e You can modify the settings of the computer whose name is highlighted lt F1 gt Go to the Setup Page lt F2 gt Logout lt Enter gt Select lt Esc gt Quit lt PgDn gt lt PgUp gt KVM Select wy Use the t cursor keys to navigate Hit the lt Enter gt key to select and the lt Insert gt key to edit There are OSD operation tips for your reference on the bottom part of the OSD menu 5 3 2 OSD Setup Menu TIT l a s n Figure 22 OSD Main Menu Auto Logout Specify time for auto logout 00 99 min Title Bar Specify the position of the OSD title bar Hotkey Specify the hotkey preceding sequence IP specify the local IP address for the Prima IP KVM Swi
37. assword This item will only appear if you choose to implement Level 3 security Here you should enter the password that has been used to protect the server private key serverkey pem If you use the standard set of certificates provided by default on the Support CD ROM disc the server password is serverpwd However if you use your own set of certificates as you should do for a real secure installation you must set the correct server certificate password you got from the Certificate Authority that issued those certificates First you should get a set of certificates from your administrator If your certificates files have different names change them to the valid names before uploading To upload the certificates click the Browse button to go to the location where your certificates reside Select a certificate file and then click Upload to upload your certificates one at a time to the Prima IP After the uploading is completed you should see the prompt page for reboot However you do not have to reboot before you have uploaded all the necessary certificates Just reboot once after you have uploaded all the necessary certificates root crt server crt serverkey pem You must upload two extra certificates if you need to SSL encrypt the LDAP connection for user remote authentication Idapcert crt Idapkey pem 4 5 3 User Password User Password Policy The Prima IP offers three types of password policies for selection You can select here your
38. ate amp Time PE ee A Main Security a O ee ae Main LAN TCP IP DI E A i Main WAN PPP O o a i KVM Server Log C A ee E 3 KVM Server Main Settings A i xs J KVM Server Viewer Connection as a oe co KVM Server Computers KVM Server Power Control KVM Server Local Console KVM Server Video Mode database Users local database Users User Groups Users Remote Authent Servers Users Radius Accounting Users Current Status Alarms Emails Alarms SNMP Alarms Selection Maintenance Software Version Maintenance Software Upgrade Maintenance Firmware Upgrade Maintenance Config Save Restore Maintenance Reboot Apply Settings Restart Servers _ 64 Prima IP User Manual Rev 1 5 2007 4 16 Users User Groups Tuning in with the Remote Authentication Servers This page allows you to modify to create or to suppress custom made user groups in addition to ADMIN and SUPERADMIN It is possible to define up to 62 custom made user groups Each user group has a name and a set of properties specifying which computers its users can access and whether its users can power on and power off the computers they can access There are two preset user groups ADMIN and SUPERADMIN that cannot be changed Users belonging to one of these two groups can access ALL computers with no restrictions When modifying or creating a new user you must tell which user group he belongs to see User Edit page When working with user password policy see Security pa
39. ble it If it is already checked please uncheck it and then wait for at least 15 seconds Then check the option again to force the video server to align center the display in the viewer screen ARRIOLA Y rm Q I can log in and make successful browser connection with PRIMA IP However I cannot make a valid viewer connection or the PRIMA IP does not respond to my viewer connection request A The PRIMA IP video server might not function properly First make sure your account have the SUPERADMIN privilege If not you should request one that has the SUPERADMIN privilege to do the troubleshooting job for you First go to the Apply Settings page on the web management interface and then click the Apply Settings button to restart PRIMA IP Then wait for at least 10 more seconds for 1t to start completely Try to make the viewer connection again to see if it is back to normal Second If the Apply settings button could not bring back the PRIMA IP video server to normal working condition try to hit the Emergency Reboot button could be found on the Maintenance page of the web management Interface for a complete start from ground level An Emergency Reboot 1s a clean reboot and it 39 takes longer time for PRIMA IP system and video server to load thus you have to wait at least one minute for the system to be up and running Then try to make the viewer connection again to see if it is brought back to norm
40. c Filter Adjustment you could always select either Medium Quality Low Quality level for more speed as your Video Filter setting web management Video Server Page You could also do something to increase the response speed use a server desktop of small resolution such as 800 x 600 and use a solid plain color background for server desktop 5 Finally you should check the networking environment Try to find bottlenecks that can be improved or eliminated for more bandwidth throughput Q When connection is first made the display on the viewer screen seems not centered correctly and there is black margin on the edge of the viewer screen How could I eliminate the black strip A The black strip 1s the offset that will be seen when the display on viewer screen 1s not centered corrected Probably you have not enabled automatic centering option on PRIMA IP so please check the followings 1 Go to the Video Server page on PRIMA IP web management Interface to check whether the Automatic Screen Alignment option is enabled If it is not yet enabled please check the option click Submit button and then go to Apply Settings page to click the Apply Settings button to restart PRIMA IP with new setting 2 When the viewer connection is made select the Adjust Screen option on Viewer s Quick Menu and the Adjust Screen dialog box appears On it check whether you have Automatic Centering enabled If it is not yet enabled please check this option to ena
41. ch 1 Prima IP Set All Ports Clear All Ports Alarms Ports 03 04 05 07 C 08 Maintenance KVM Switch 2 Set All Ports E Clear All Ports Apply Settings Ports 03 04 KVM Switch 3 Prima 08 Set All Ports E Clear All Ports Ports Y 01 7 02 E 03 04 05 06 E 07 E 08 KVM Switch 4 Prima 16 Set All Ports 7 Clear All Ports 01 02 03 04 05 06 07 vi 09 10 11 12 13 14 15 Store the new User Group Suppress this User Group mm Ports 652 Select Select a user group from the local database Group Name Modify this field if you want to create a new user group Do not touch this field if you want only to change the port list of the current user group Power Control Check this box to allow users belonging to this group to manually power on and power off the computers they can access through the viewers Note that you must use a power control device for that See the Power Control page Ports For each KVM switch into the daisy chain select which ports this user group can access Check Set all Ports to select all KVM ports check Clear all Ports to remove all KVM ports or check each KVM port individually _ 66 Prima IP User Manual Rev 1 5 2007 4 17 Users Remote S
42. ck Upload to upload the root certificate to PRIMA IP After the uploading is completed you can see the prompt page for reboot Click Reboot and wait until PRIMA IP has booted up Then try to import the server crt and the serverkey pem files a os You do not have to reboot after each certificate You can do one complete reboot at the end when you finish uploading all of them To return to the Security page instead of rebooting click the Security page hyperlink on the left frame ha Prima IP User Manual Rev 1 5 2007 2 7 4 Remote Clients Depending on your security settings you have to distribute some files and or pieces of information to the remote clients 1 Certificates as you have obtained from your CA Certification Authority They are required only if you select level 3 viewer security e root crt e client name pl2 client_name is freely chosen 2 Client Certificate Password as you have obtained from your CA It is required only if you select level 3 viewer security clientpwd if you use the default set of certificates provided on PRIMA IP CD ROM 3 User Name and Password as you have specified in the User Management page It is required only if you choose User Password Policy By default there are three users into PRIMA IP user database Name Password _ Privileges 1 superuser superu Super administrator 2 admin 123456 Administrator 3 user 123456 Simple user 4 Global Password as you have specifie
43. d in the Security Page It is required only if you use the Global Password Policy Boe Prima IP User Manual Rev 1 5 2007 Chapter 3 Viewer Connection PRIMA IP provides a win32 viewer for Windows clients and a Java viewer for cross platform on any major operating systems 3 1 Installing the Viewers on the Client Computer 3 1 1 Win32 Viewer Go to the Download page to download the Win32 viewer Kripview_install exe Install the viewer program on the client computer that will connect to PRIMA IP After installation a desktop icon will be created on your client desktop Dowload Viewers Windows Internet Explorer x OOE Download Viewers Sa a Windows Viewer D wnload gq Beet LEE E E LE BJ 5 Viewer Download Java TM Alarms Import Certificate Utility Download Maintenance Copyright 2007 All Rights Reserved La Internet Protected Mode Off Figure 16 Download Page 3 1 2 Java Viewer Before you can use the java viewer you should first install the Java Runtime Environment JRE 1 5 0 or higher which is downloadable from http www java com File Download To open the Java viewer gO to the Download page of the Do you want to open or save this file web management and click Download Mame KVviewer zip Type Compressed zipped Folder 70 5 KB If the jar file association 1s correctly done on your computer ate hae A i oon e choose to open it direct
44. de on this page will apply until you hit Apply Settings Restart Servers Download TCP IP Settings TCP Port Base 5910 ETT Date amp Time Security LAN TCP IP WAN PPP Host Name PRIMA Domain Name KVM Server Use DHCP 7 Users IP Address 192 168 1 191 Alarms Network Mask 255 255 255 0 Maintenance Gateway 192 168 1 254 Apply Settings DNS 192 168 1 254 Store Settings TCP Port Base You can freely specify the port base for viewer connection with the Prima IP server You can choose any available port base starting form the lowest alternative of port 5900 with an increment of 10 right up to port 6090 The port base you choose is exactly the port number that Prima IP uses for viewer connection port base 8 is the exact port number you will use for secure http connection for the browser After you have made the port base modification remember to hit the Store Settings button and then hit the Apply Setting Restart Servers to validate your changes Host Name The host name is the name that the Prima IP will assume on your Local Area Network Domain Name Specify here the domain name for your Prima IP as it appears on your LAN Leave it empty if you don t know Use DHCP This option allows the Prima IP to get all TCP IP settings automatically from a DHCP server IP Address Enter a fixed IP address in dotted decimal format such as 192 168 1 200 that will be used by the Prima IP in your LAN
45. ded within the auto scanning process For more information on how to add or remove computers from the auto scanning list please refer to the Computers page If combined with the Alarm options auto scanning can detect critical server problems such as No Video Blue Screen NumLock Test failure on first timing basis and send either an alert email or SNMP message or power cycling commands to a Serial Power Control device to power cycle the server in problem For more information on how to configure the alarm features of Prima IP please refer to the Alarms pages 53 4 10 KVM Server Viewer Connection Video Server Name and Keyboard Type Settings This page allows you to configure settings proper to the viewer including the name as it appears on the title bar of the viewer window The keyboard layout that Prima IP will assume must be consistent with the one you use on the client side Set the biggest resolution support the mouse re sync hotkey sequence and the Hot Keys Transparent Mode very convenient and useful feature for anyone who uses double byte language such as Chinese Japanese or Korean the CJK languages and some other languages After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download y 2 a Viewer Connection Settings Server Nam
46. e for Viewers IKMOD Keyboard Layout Largest Possible Screen Main KVM Server US 1600x1200 y CTLR CILR v Viewer Hot Keys refer to keyboard drawing Video Mode Database Mouse Resynchronize HOME after Hot Keys Key Users Alarms epa sn Enable Hot Keys Transparent Mode Maintenance Cancel l Store Settings Apply Settings Copyright 2007 All Rights Reserved Server name for Viewers Enter here the server name you chose for the Video Server on Prima IP and it will appear on the title bar of your Prima IP Viewer window Keyboard Layout Choose the keyboard layout for the Prima IP according to the real keyboard you are using on the remote login client Choosing the correct keyboard layout for your keyboard 1s very important since some key codes are represented by different key locations in different keyboard layout A correct keyboard layout setting ensures that you will have a matching key code output on the server side as what you have input on the physical keyboard from the client computer side The default keyboard layout is the US keyboard US The Prima IP supports more than 60 types of keyboards all over the world Largest Possible Screen The Prima IP supports a maximum resolution up to 1600 x 1200 pixel dimension Normally if you select the biggest resolution support of 1600 x 1200 it will be most accommodating to all display resolution requirements However you can still select a
47. e the remote authentication support Select None for the Authentication Server Type e To enable LDAP authentication support Select LDAP for the Authentication Server Type e To enable RADIUS authentication support Select RADIUS for the Authentication Server Type 4 17 1 Directory Server Using LDAP Using LDAP SSL Access Check this option 1f you want to enable SSL access of the LDAP authentication server However to use this option you should make sure your LDAP server support SSL and you have to install a distinct set of certificates Idapcert crt and Idapkey pem onto Prima IP by uploading them through the Security page Normally the directory server itself generates these certificates 67 Download User Remote Authentication Authentication Server gt LDAP v Type Main KVM Server SSL Access Users Local Database Port 389 User groups Remote Servers LDAP Server Radius Accounting Current Status Second Server if any Alarms User Base Search DN Maintenance Apply Settings Port Enter here the port number used in LDAP authentication By default it is set to 389 LDAP Server IP address of the directory server Second Server if any IP address of the second LDAP server if any User Base Search DN Here you should enter the User Base Search DN which is typical to the LDAP server you use for authentication By default the User Base Search DN is cn users dc abc dc Prima IP
48. el These two video filter levels are for faster response than the High Quality Level as to increase the response speed over limited bandwidth condition If your bandwidth allows or you need higher video quality instead of higher speed just change the video filter from Low to Medium or even to High to increase the video display quality on viewer screen on the remote login client To raise the Video Filter Level please go to the Video Server Page in PRIMA IP web management Interface and select the filter as either Medium or High Quality according to your requirements Note that High Quality video filter gives high quality always on the expense of video response speed on the viewer screen 2 The transitional effect of Windows XP is enabled The transition effects of menu will cause refreshing problems in Low Medium Video Filter settings Thus if you are using a Low Medium Quality Level of video filter either try to raise the video filter level to High Quality at the expense of response speed or just turn off the transitional effects of Windows XP To turn off the transitional effects of menu on Windows XP please refer to Section 2 3 Configure your Computers for Connections to PRIMA IP Note that PRIMA IP local console is not affected at all by the Video Filter settings or by the transitional effects on Windows XP Q The PRIMA IP booting time has become unduly longer over several minutes What s wrong A Please make sure that the external au
49. er c Suppresses the newline at the end of the reply string This is the only method to send a string without a trailing return character It must be at the end of the send string For example the sequence hello c will simply send the characters h e 1 1 o not valid in expect d Delay for one second not valid in expect n Send a newline or linefeed character YN Send a null character The same sequence may be represented by 10 not valid in expect p Pause for a fraction of a second The delay is 1 10th of a second not valid in expect r Send or expect a carriage return Ys Represents a space character in the string This may be used when it is not desirable to quote the strings which contains spaces The sequence HI TIM and HI sTIM are the same t Send or expect a tab character XX Send or expect a backslash character Refer to the Linux chat program man page man 8 chat to get more details 59 4 13 KVM Server Local Console User Authentication and Mouse Acceleration The Local Console page allows you to enable or disable the user password authentication feature and to adjust the mouse acceleration on the local console After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers KVM Switch Database W
50. eration on all your connected servers 2 3 1 Turn off mouse acceleration and Snap to option Windows XP Platform Access Control Panel gt Mouse On the Mouse Properties tab select the Pointer Options page Adjust the pointer speed slide bar to the exact middle Uncheck the Enhance pointer precision option Uncheck Automatically move pointer to the default button in a dialog box Click OK Mouse Properties Buttons Pointers Pointer Options heel Hardware Motion Selecta pointer speed Slow J C Enhance pointer precision Snap To i Automatically move pointer to the default button in a Sa dialog box AN Visibility A P C Display pointer trails No C Hide pointer while typing Show location of pointer when press the CTRL key Windows 2000 Platform Access Control Panel gt Mouse On the Mouse Properties tab select the Pointer Options page Adjust the pointer speed slide bar to the exact middle Select the Acceleration as None Uncheck Move pointer to the default button in dialog box Click OK mice Mouse Properties Windows 98 Access Control Panel gt Mouse Click the Mouse Properties tab and select the Motion page In the Pointer speed box adjust the pointer speed slide bar to the slowest leftmost position and click OK Mouse Properties T The mouse setting page on different Windows platforms might be quite different some gives mouse acceleration option and some do not
51. ers Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved Note The Prima IP upgrade file must have a name such as kvmfirm xx xx xx for example kvmfirm 06 07 29 Note The Prima IP upgrade file is of an accumulative nature which means that you only have to apply the single latest upgrade file to keep your PRIMA IP KVM firmware most up to date Performing a firmware upgrade for Prima IP File Path Browse to the location of the update file and click Upload A progress indicator bar will be running to indicate the on going upload process Depending on the upgrade file size and the bandwidth availability across the network file upload time can vary from 1 minute to 20 minutes When the upload process is complete Prima IP will reboot by itself and the KVM switches into the daisy chain will upgrade their firmware automatically s a 4 26 Maintenance Configuration Save and Restore This page allows you to save your current Prima IP settings to a single tgz file for more portability and usability It is wise to backup your configuration after any change You can use it also to set up several Prima IP with same configuration Download z f Configuration Save and Restore HELP File Path ose KVM Server Users Alarms Maintenance Software Version Software Upgrade Apply Settings Copyright 2007 All Rights Reserved To back up the configuration file Click the Backup b
52. ers specified within the Connection Options Box and also the password within the registry of the client computer By selecting this option you can save your session password as well as other connection parameters in the registry of your client computer so that next time when you log in the viewer for a new session you will not be prompted for session password again However the client path phrase required in the connection of Level 3 security 256 bit SSL encryption and PKI Authentication will not be saved and will be asked for every time when you login under Level 3 security setting Screen Refresh Force updating of the viewer screen output Full Screen Change the viewer screen to Full Screen mode Only the Win32 Viewer supports this Full Screen option Send Ctrl Alt Del Send a Log On Log Off key sequence to the remote end Scanning Start scanning through computers by issuing a programmable port switching commands with a delay time to a conventional KVM Switch behind PRIMA IP Computer Power Off Send a Power Off serial port command to the Restore remote power control unit Only SUPERADMIN or ADMIN is allowed sons Size Minimize a Maximize Computer Power On Send a Power On serial port command to the remote power unit Only SUPERADMIN or ADMIN is allowed E Sees ii Power on off options grayed out unavailable for User privilege a Y View Computer ICONs Adjust Screen Connection options Connection info New
53. ervers Tuning in with the Remote Authentication Servers The User Remote Authentication page allows you to authenticate the users that try to connect to PRIMA IP from centralized servers running a Radius service or hosting a directory that can be accessed through the LDAP protocol Active Directory for example This feature permits to integrate the PRIMA IP into your global enterprise user management By default the Remote Authentication is configured as NONE 1 e all remote authentications are disabled In this case the authentication is all done locally by using the database on PRIMA IP only After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download User Remote Authentication Main z Authentication peas NONE KVM Server ype Users Local Database User groups Remote Servers Radius Accounting Current Status Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved Authentication Server Type Here you can select whether you want to disable or enable the remote server authentication by LDAP or RADIUS server Before you go forth with subsequent settings on this page you should check with your network administrator for the availability of either a LDAP server or a RADIUS server e To disabl
54. ev 1 5 2007 Note The computer names you specify here for each port will appear in the Windows and Java viewers Scanning If you do not want this computer be included in the auto scanning check Do not include in scanning process Thus you can put a specific computer out of your radar screen if it is of no monitoring value Alarms If you do not want the scanning process to generate alarm or SNMP messages for this specific computer check Do not generate alarm to exclude it If you require power control for your connected computers you can connect a serial power control SPC device to the serial port on the back side of the PRIMA IP and then enable the power control feature on the PRIMA IP Hence remote users can then perform power on off and power cycling either via the viewer interface or by pre defined alarm triggered action The PRIMA IP can support most of standard serial power control device via its serial port RJ12 on back panel Do not mix it up with the serial console port To enable the PRIMA IP power control feature please refer to the Power Control page Important Note when using a power control device please note that some newer computers will require some BIOS option adjustment to restart when power is coming back Otherwise they will not restart without a push of the computer power button Usually you should enable the Power Loss Restart option on your computer BIOS or similar option depending on the BIOS vendor so t
55. ge Prima IP identifies users at connection time retrieves their group and applies the group properties Note The user at local console is slightly different When the local user authentication applies see Local Console page the local user cannot select the forbidden ports but he can still access a computer that has been selected by a remote authorized user Important Note User groups have NO effect if the password policy is NOT set to User Password If you are using other password policies such as No Password or Global Password users will not have any access restriction since when adopting these policies you imply that the distinction of user identities is not necessary For more information on password policies please refer to the Security page After you have made all modifications click Store the new User Group to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers AXA Google r gt we User Connection Status ta El y Page y O Tools y Download User Groups HELP Main ee Select Example1 v KVM Server Group Name Example1 Users Local Database Power Control Y Users of this group can power on off computers User groups Remote Servers Assign ports of the daisy chained KVM switches to this group Radius Accounting Current Status KVM Swit
56. hat your computer can boot up when the power control device is feeding power again Power Management Power Down Command Specify here the command that must be sent to the power control unit to power down the computer Refer to your power control unit documentation Note To remotely power down this computer from the Windows or the Java Viewers switch to this computer and then click Power off in the Viewer menu The command specified here will be sent automatically by PRIMA IP to the power control unit Delay Here you should specify the delay time between the sending of power down and power on commands to complete a power cycling A power cycling is processed only if you have selected Restart Computer into the Alarm page By default this delay is 5 seconds Power On Command Specify here the command that must be sent to the power control unit to power on the computer Refer your the power control unit documentation Note To remotely power on this computer from the Windows or the Java Viewers switch to this computer and then click Power off in the Viewer menu PRIMA IP will send the command specified here automatically to the power control unit I IE 4 12 KVM Server Power Control Enable the power control The Power Control page allows you to enable or disable the power control feature via the serial port on the back panel of your PRIMA IP You can also specify the login script of your power control device if it requires a login scri
57. he browser connections to the web management are always using SSL connections The viewer connections can use different levels of security 45 Security Level SSL The Prima IP offers three levels of security for viewer connections On the drop down combo box you can just choose either one of the three viewer security levels as appropriate to your real demands on viewer connection security Level 1 uses No SSL data encryption and No authentication This is the most straightforward setting that Opens most convenience if there are no security concerns at all Anyone who have a viewer and an Internet connection can easily connect to Prima IP as long as the user passes the password policy requests Level 2 uses SSL encryption for viewer connection but only requires server authentication by viewer client Remote users do not need to install any certificate on their client computers However the viewer connection is encrypted with 256 bit SSL technology to ensure that all data contents transmitted via the viewer connection are protected including keyboard mouse and video signals Level 3 uses 256 bit encryption and a bi directional PKI authentication between Prima IP server and viewer client With this level of security all remote users who want to make viewer connections must install a proper client certificate on their computer This client certificate must come from the same CA that issued the root crt certificate of Prima IP KVM Server P
58. he mouse cursor on the remote server should catch up with the mouse on the viewer side which can use any acceleration factor However on the local console without the acceleration generated by Prima you would experience low efficiency when trying to move your mouse 60 Prima IP User Manual Rev 1 5 2007 4 14 KVM Server Video Mode Database Modifying the Video Display Database The Video Mode Database page allows you to modify create and suppress the VGA modes supported by the device Important Note Carelessly modifying a video mode on this video database might obliterate the video capture thus DO NOT MODIFY anything unless you know exactly what you are doing After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Video Mode Database Windows Internet Explorer go File Edit View Favorites Tools Help 2 Links tar El gt y Page y G Tools v ad we de Video Mode Database Download Video Mode Database Main Modifying the video mode data base can obliterate the video KVM Server Warning capture Do not modify anything unless you know exactly what you are doing Log Main Settings Video Mode 1280x1024 60 Hz Viewer Connection Co
59. hing activity by PRIMA IP remote users you should check this option to print statistics to the server log file Each log entry is preceded by date code time stamp and then the description of the specific log event You can check here for the IP address that is assumed by the login user when they made the login attempt and you can also check the statistics of each session as a useful reference for the quantified data of each viewer connection Note that the log file is of a definite size older log entries will be erased when the log file has reached its maximum size while newer logging events keep coming in Click the Refresh button to refresh the screen output of the log file Since newer server log events may have happened and being logged to the database after your previous access of this server log page you need to click the Refresh button to reload the log messages Click the Clear button to erase the log file contents in the database Note The server log is erased each time you perform a complete reboot remotely by hitting the Reboot button in the Maintenance Reboot page or when PRIMA IP suffers a power loss 51 4 9 KVM Server Main Setting KVM Server Main Settings This page allows you to set up the KVM server operation video quality and optimization KVM switch model auto scanning function After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate
60. ificate 3 2 2 Java based Import Certificate Run the Java importation utility Impcert jar by typing innat Cerificate java ar Impert J ar Root Certificate Client Certificate Successful import of root certificate root crt Click on Root Certificate to import the root certificate and I Successful import of client certificate admin01 p12 then click on Client Certificate to import the client certificate 296 Prima IP User Manual Rev 1 5 2007 3 3 Starting the Viewer Connection 3 3 1 Specifying the Viewer Connection Options The viewer Connection Options interface provides several alternative options to optimize your viewer connection Click the Options button on the Connection Details dialog box Connection details E Connection details KLE Server and Card KLE 19216812008 Ke Select the KLE server and card 192 168 1 200 v Help Cancel Options Connection Options o x Connection Options Local Cursor Shape Compression Local Cursor Session i No Cursor Compression 4 Shared session View only inputs ignored 7 Slow Internet C Fast Internet i LAN No Compression O Slow Internet No Cursor Shared Session O Fast Internet Dot _ View Only inputs ignored LAN Normal No Compression Display Display Restrict pixels ta 8 bit for slow networks __ Restrict to 8 bit for slow networks T Scale by i
61. indows Internet Explorer ii m l ane gO E lt SEN p File Edit View Favorites Tools m Links 2 we ke KVM Switch Database fy y d v Page v O Tools y a Download Local Console Main Authentication Local User Needs Authentication KVM Server Acceleration Rate x3 v Mouse Acceleration Acceleration Threshold 4 pixel Store Settings Video Mode Database Users Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved La Internet Protected Mode Off Local User Needs Authentication Here you can enable disable the password authentication on the local console Acceleration Rate This option allows you to select the mouse acceleration factor for the local console The mouse acceleration factor range is from 1 x to 20 x for your selection When you move your mouse slowly PRIMA IP does not apply any acceleration When you move your mouse quickly PRIMA IP multiplies the mouse movements per Acceleration Rate Acceleration threshold This option allows you to select the mouse acceleration threshold in pixels The mouse acceleration threshold is the mouse movement value in pixels beyond which PRIMA IP applies the acceleration rate Note In order for the mouse resynchronization to work fine on the viewer the mouse acceleration on each connected servers or computers has to disabled A zero acceleration mouse on a remote server will not reflect on the viewer since t
62. kup system which offers a direct cable modem dial in access to your connected servers via PSTN while your network is down Critical advantage over other remote server management solution The advantages of using Prima IP KVM Switch as compared to the conventional software remote control solution is that The hardware based remote control solution such as Prima IP is capable of accessing the connected servers regardless of the server states while software remote control solution cannot be functional while the server is still in the POST or boot stage or in a blue screen of death The Prima IP offers a server management capacity of up to 128 connected servers by cascading with Prima KVM switches There is no need to install any software utility on the server side Prima IP also offers power on off alternatives 1f used with a remote power control unit KVM Switch Management Prima IP 8 Prima IP 16 not only provide remote user access but also play the role of KVM management It manages the software version of all KVM switches connected in the daisy chain and upgrades automatically any KVM switches whose software is not the latest It displays the KVM error and information messages into its server log It permits to setup remotely the name of computers that are displayed in the OSD the local user name and password Stability and ultra security with flexibility and convenience The Prima IP distinguishes itself among its peer products not only i
63. lect PC a b 2 digit bank number _ y Z 2 digit channel number Next lower channel Next higher channel ScrLk ScrLk arrow down Next lower bank Next higher bank OSD Title Bar ON OFF SorLk SorLk T 1 a b y and z are number keys a b 01 16 y z 01 08 or 01 16 81 5 3 On Screen Display Vs LOS While the OSD is activated all front panel buttons and mouse are inactive To activate the OSD menu use the following hotkey sequence space bar The OSD On Screen Display is a menu that is superimposed on your screen display In the OSD menu you can see a listing of the available banks and channels for selection and the currently online status of each channel You can use the OSD to control Prima IP with more convenient and intuitive menu driven operation Show OSD menu The OSD menu allows you to rename your computer up to 8 characters and to find a specific computer by its name It also allows you to password protect your Prima IP switch system OSD limitations We recommend you use the web management interface to name the computers instead of the OSD because computer names can be 32 character wide when using the web management The computer names that have been defined in the web management are displayed by the OSD with some limitations due to the small size and the limited set of OSD characters e Names longer than eight characters are truncated e Names
64. ll you need to do is to upload the files to Prima IP over Web interface and it is freshly restarted and begins working with those latest update functionalities and features Web update can be easily performed across internet by a remote SUPERADMIN Advantages Galore With Prima IP the server administrator can access enterprise server room or data center on his own seat without toils and troubles of going anywhere from across the street to oversea Organizations can enjoy a uniquely centralized and cost effective control over its dispersed servers in different branch offices around the world saving money for outsourcing costs Prima IP User Manual Rev 1 5 2007 1 2 Primary features 1 2 1 General features e 8 16 port IP based Cascadable 19 Rack mount USB PS 2 KVM Switch with OSD e Provides 1 digital port for remote control over IP e Port capacity scalable up to a maximum of 128 computers with cascaded configuration of other Prima KVM Switches Prima 4 Prima 8 Prima 16 e PS 2 local analog console for local rack server management e USB and PS 2 Dual Interface Support on PC side Operation and channel selection by front panel buttons keyboard hotkeys OSD menu and Viewer interface Dual numerical LED displays and LED port indicators for easy bank port status monitoring Autoscan mode for quick browsing of all connected computers Serial port for external modem remote power control device Multiple users can login in a same remote serve
65. lt global password 123456 If you are using the Level 3 security setting that requires installation of certificates for PKI authentication For details please refer to Section Error Reference source not found Main Security Certificates Installation Viewer Encryption and Password Policies Default private path phrase clientpwd After you have entered the global password user name and password or private path phrase as its security and password policy require a viewer connection will be established successfully e Prima IP User Manual Rev 1 5 2007 3 4 Some Tips about Viewer Connections 3 4 1 Typing the PRIMA IP IP Address If you want to specify the type of connection rather than using the default one click the Options button and optimize your connection parameters Please refer to previous section for details Note that you can simply type in the access IP address of PRIMA RS IP server without specifying the port number when the port A number is 5900 default value LLE 192 168 1 200 IP address only 11 port number as 5900 OZ IOo a ZOU Of course you can always type Connection details KLE Server and Card IP address port number KLE 192 168 1 200 5900 1921601200900 However if the port setting on PRIMA IP is already changed to another port number you have to specify its specific port number following the IP address For example if you want to connect to port 5910 on the PRIMA IP server type
66. lt port_ base 9 gt 5979 is for viewer internal communication etc For example Router internet IP lt gt virtual server port range open lt gt Prima IP local IP 61 232 134 120 lt gt virtual server port 5970 5979 open gt 192 168 1 7 Once you haved configure a virtual server with appropriate port range open lt port_base gt lt port base 9 gt you can then try to access your Prima IP across internet by using in the public IP address and designated port number For example in this case we have Browser access https 61 232 134 120 5978 Viewer access 61 232 134 120 5970 If you have domain name mapping to the public IP address you can also use the domain name for example Browser access https www mycompany com 5978 Viewer access www mycompany com 3970 X Once you have changed the port base of your Prima IP you should also modify the open port range on your router accordingly if you want the Internet access to come across 19 2 7 Security Settings There are altogether nine 3 x 3 possible combinations of Viewer Security Levels Password Policies that are available for a flexible adaptation to your security needs The administrator can choose an optimized combination of user password policy and SSL PKI Authentication according to his security and convenience concerns User Password Policy E Global User specific No password ann DI ae A SSL PKI er PEO EA 1 El N N rU N N ieee SSL
67. ly See gt Otherwise save the KViewer jar file to your local hard disk 7 Always ask before opening tis type of fle and then type java jar KViewer jar harm pour computer IF you do not trust the source do not open or Y While files from the Internet can be useful some files can potentially save this file What s the risk 25 3 2 Installing Certificates on the Client Computer Skip this section 1f you are not using the security level 3 refer to section 2 7 2 To make full PKI authenticated viewer connection with PRIMA IP you need to import client certificates in p12 format to the client computer You can use the default client certificates provided on CD ROM or recommended your own set of certificates Each viewer provides a utility for certificate importation Note the win32 viewer and the java viewer require separate certificate importation to get the job done If you plan to use both viewers on the same machine you will have to import the certificate twice once with each viewer certificate utility 3 2 1 Win32 Import Certificate ter Import Certificates Run the importation utility by accessing Start Programs PROSUM PRIMA IP Viewer Import Certificates Click on Root Certificate to import the root The root certificate root crt was successfully imported The Client certificate client01 p12 was successfully imported certificate and then click on Client Certificate to import the client cert
68. ly Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download Alarm Selection No Video Enable Alarm Power Off or KVM Server Out of Range Video Main Users Blue Screen Enable Alarm when video is 600 x 400 600 x 480 Alarms Text Mode Emails SNMP Selection NumLock Test Enable Alarm ozen Maintenance Ss Apply Settings Copyright 2007 All Rights Reserved Prima IP can respond to three types of alarm triggering events e No Video e Blue Screen e NumLock test failure Each one of these events can be configured to trigger any one of these three types of actions e Send an email e Send an SNMP trap message e Restart the computer Power cycling 73a Download a Alarm Selection Main No Video Y Enable Alarm ETT Power Off or VM Server Out of Ra _ Video Restart Computer Send an Email Send an SNMP Trap Users E Blue Screen Enable Alarm when video is 600 x 400 600 x 480 Alarms Text Mode Emails SNMP NumLock Test 7 Enable Alarm Frozen Keyboard Selection Maintenance Restart Computer Send an Email Send an SNMP Trap Apply Settings Copyright 2007 All Rights Reserved No Video Alarm Blank Screen No Video could be a result from powe
69. me provided by the Internet timeserver NTP Serverl is the server with which the Prima IP will first try to synchronize and the NTP Server2 is the backup timeserver with which the Prima IP will synchronize when the first timeserver is not available Enter the domain name of the timeserver Note There are many Internet timeservers available You can search in the Internet for ones that are nearer to the location where you install the Prima IP You should choose your Internet timeservers based on the principle that a timeserver nearer to you will reduce time latency in synchronization 44 Prima IP User Manual Rev 1 5 2007 4 5 MAIN Security Certificates Viewer Encryption and Password Policies The Security page enables you to configure and implement security related settings of your Prima IP such as uploading your certificates for the Prima IP server side selecting the security level of the viewer connections and the password policy for the viewer and browser connections Security settings should be taken very seriously If Prima IP security settings are set to No Password no SSL and no PKI authentication Viewer connection security Level 1 almost anyone can establish a remote connection With these settings you probably will not survive longer than 15mn on the Internet without someone is trying to access your computers After you have made all modifications click Store Settings to save your settings and then hit Appl
70. mputers Refresh Rate 60 Power Control Local Console Screen Width Video Mode Database Width Total Width Users Alarms Hsync Start Maintenance Screen Height Apply Settings Height Total Height Vsync Start Store New Settings Suppress Selected Mode Restore Previous Settings 100 E La Internet Protected Mode Off Use the drop down box to select a video mode from the video mode database Each video mode is indicated by the pixel dimension length by width at a certain refresh frequency Width in pixels x Height in pixels Refresh Rate in Hz For example 1024 x 768 60Hz is a video mode and 1024 X 768 72 Hz is another video mode Together with the refresh rate and the pixel dimensions a video mode can be adjusted with those parameters such as screen width total width Hsync start as well as screen height total height and Vsync start The following diagram explains the geometric relations between the VGA parameters 61 gt o Total a l H Ed Screen i Screen Height Total Height DISPLAYED AREA Refresh Rate Here you can modify the refresh rate of the target VGA mode Width Here you can modify the various width parameters of the target VGA mode e Screen Width specify the width of the visible part of the screen e Total Width specify the total width of the screen active hidden e Hsync Start specify where
71. n its stability and durable performance but also in its industry standard security features such as full 1024 bit PKI Authentication and 256 bit SSL data encryption Together with 3 levels of viewer connection security levels in combination with 3 types of password policies plus three categories of user privileges all these make Prima IP a ultra powerful IP KVM Switch with ultra flexibility for a customized balance between data safety and user convenience On the other hand the robustness and the ease of maintenance of the embedded systems involve zero costs for the unit management and maintenance Global Time Zone and Time Servers Support To make Prima IP really comfortable with all the global time zones it will be deployed in it is vital to provide a convenient Global Time Zone support for a correct time stamp to all logging events alert e mail notifications This will not leave server administrators in troubles with calculating time differences Additionally the Prima IP also supports NTP time server and keep its time always sync with the timer server you specify The Prima IP is even sophisticated enough to take care of the daylight saving time in each and every Time Zone Region thus saving troubles for updating time frame with daylight saving specifics every six months Upgrade and Configuration Backup is just a breeze Prima IP is fully Web enabled to allow software upgrade and configuration upload backup over the Web Management Interface A
72. n this page will apply until you hit Apply Settings Restart Servers Download 3 Date and Time Main Dee Time Time Zone Region America y Town New_York y ES Date 16 01 2000 LAN TCP IP Local Time WAN PPP Time 17 25 Change Local Time KVM Server Internet Time Synchronize with an Internet Time Server NTP Users Cancel Store Settings Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved Time Zone Select the Time Zone Region and City Town from the available list as seen in the drop down combo boxes Local Time Enter the correct date dd mm yyyy and time hh mm here and click Change Local Time button to set current system time on Prima IP Note that if you check the option to automatically synchronize with an Internet Time Server NTP the time setting will be periodically synchronized to the time of NTP server specified on each restart of the Prima IP and every hour Internet Time This option Synchronize with an Internet Time Server NTP is for the automatic time synchronization of Prima IP with an available timeserver on the Internet You can check the option and then specify the timeservers you prefer The Prima IP will try to synchronize with the timer servers every time it starts or restarts and will continue to synchronize every hour thereafter Note if you choose this option the original Current Date and Time settings you manually entered will be refreshed with the ti
73. nd mypass The expected sequence should contain only what is needed to identify the string For example to help correct for characters that may be corrupted during the initial sequence look for the string ogin rather than login It is possible that the leading 1 character may be received in error and you may never find the string even though it was sent by the power device For this reason the script should look for ogin rather than login and ssword rather than password like this OG im myid ssword mypass In other words expect ogin send myid expect ssword send mypass A comment is a line which starts with the hash character in column 1 Such comment lines are just ignored If a character is to be expected as the first character of the expect sequence you should quote the expect string If you want to wait for a prompt that starts with a hash character you would have to write something like this Now wait for the prompt and send logout logout ESCAPE SEQUENCES The expect and reply strings may contain escape sequences All of the sequences are legal in the reply string Many are legal in the expect string Those which are not valid in the expect sequence are so indicated Expects or sends a null string If you send a null string then it will still send the return character This sequence may either be a pair of apostrophe or quote characters b represents a backspace charact
74. nd contrast to produce images of better quality with higher compression 4 9 2 Scanning Scanning Period The scanning period 1s the default scanning duration for each connected PC if no KVM Keyboard Video Mouse event happens to interrupt the scanning If there is a KVM event such as keyboard mouse movement or video resolution change the scanning will be temporarily held until 1t reaches the timeout of the scanning delay and then go scanning to the next Here you can specify the scanning period in seconds Scanning Delay The scanning delay is the time that Prima IP will wait after it last perceives a KVM Keyboard Video Mouse event before it switches to the next connected PC Performing the NumLock Test While Scanning The NumLock test is a way to detect whether a computer is still responding to keyboard action If you check this option Prima IP will send a NumLock signal to the PC while scanning If the PC returns a response then he NumLock LED will be lit The NumLock test can serve as a test to see if the connected PC 1s still responsive to keyboard event The NumLock signal will serve as a wake up signal if the PC is in sleep mode If the NumLock test has failed it most likely indicates that your computer is in trouble Check this option if you want to use auto scanning to monitor whether each of your computers has stayed alive or not You can also specify which computer will be included and which computer will not be inclu
75. nity public Emails Selection Maintenance Apply Settings Copyright 2007 All Rights Reserved Primary Manager Specify here the IP address of the Primary SNMP manager device on your network Secondary Manager Specify here the IP address of the Secondary SNMP manager device on your network if any SNMP Community Specify here the name of the SNMP Community to which your SNMP Management host and SNMP agent should belong Note the SNMP manager and agents must belong to an SNMP community identified by its name which 1s a collection of hosts grouped together for administrative purposes oe Prima IP User Manual Rev 1 5 2007 4 22 Alarms Selections Select the Alarm triggering Events Prima IP 1s capable of sending immediate alerts as emails or SNMP traps and or performing automatically a power cycling when there 1s blue screen no video or NumLock test failure from a remote computer This feature should be used in conjunction with the autoscanning function so that Prima IP will help carry on a constant surveillance on the health conditions of your connected servers Note This Alarm Selection page is where you can select which action Prima IP must do when it detects an event This page is NOT the place where you can specify how the action is to be implemented To do so refer to SNMP Traps Email Alarms and Computers After you have made all modifications click Store Settings to save your settings and then hit App
76. nnection 1s successfully made On the box you can see the computer icons together with the computer names you have already specified for each of them using the web management interface Click and S witch To switch to a computer just click a computer icon on the box Note that those computer icons represents only the computer names you have already Windows XP Windws 2000 Professional registered using PRIMA IP Web management interface not indicating any status of its i des connection such as whether it is in powered on or powered off state y Windows 98 Sun Fire 240 SE Mac OS X Redhat Linux Y Mandrake Rehat Linux Linux 9 10 3 8 2 Java Viewer To bring up the Select Computer box click the View Computer List option on Select computer the Quick Menu For the java viewer the Select Computer box will not appear Refreshscreen by default Send Ctri Alt Del Power off current computer Power on current computer E View computer list 7 Computer scanning is Disconnect To switch to specific computer just click any item on the listing a re Windows XP Professional Windws 2000 Windows 98 SE Sun Fire 240 Mac 05 X Redhat Linux Mandrake Linux 9 Rehat Linux 10 Bey ae Prima IP User Manual Rev 1 5 2007 3 9 Viewer Quick Menu 3 9 1 Opening the Viewer Menu The Quick Menu of PRIMA IP s Win32 viewer can be evoked by clicking the program icon on the leftmost of the title bar or right clicking a
77. nnnnnnnnnannnnnnnncnnnnnannnonnos 26 321 Wind 2 Import Cerlific le sos saaecosasseicatsezcaaseacreasadasyasanceacseqastessegacwasseqsawecksqncusasegacuessegacuaeseaaeeecdeaaees 26 3 2 2 Java based Import Certificate oooonnnnniccnnnunnnnnnonnnnnnnnnnnnnnnnnnn nono ono n oran nan nn anna nn n nn nana n a nn n anar n nn nn nnnannno 26 3 STARTING THE VIEWER CONNECTION sensei iban epic chopo 27 3 3 1 Specifying the Viewer Connection Options cccccccccccccccccc cece e nbn te teeta 27 332 User Name and TOSS WO listones 28 3 4 SOME TIPS ABOUT VIEWER CONNECTIONS oocccccconoccconcnononnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnonancnnnnnnnns 29 SAL ANDAS tne PIMA TP TP AGI CSS oan E E de Ea 29 342 Connection er formance Inns ee a 29 3 4 3 Local and Remote Mouse Cursor Synchronization occccccccnnnnnnninnnnnnnnnnnnnnncnnnnnnnnnnnnn nono non nnnanannns 29 3 5 SAVING THE CONNECTION OPTION Sql bi 30 3 6 ADJUSTING THE VIEWER WINDOW SIZE coocccncccnncccnnoccnnonnnnccnnorcnnarcnnancnnononnccnnnrconarcnnancnnocnnnccnnanonos 31 3 6 1 Changing the Viewer Size to Full Screen Win32 Viewer only ooooonccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnos 31 362 DAMME Viewer Window as 32 3 6 3 Centralizing the control Of your remote Servers oooonncnucucooananonanannn nono nono cesta aran nnnnnnnnnns 32 del VIEWER HTCE BAR INFORMATION odia 33 3 8 TOE SELECT COMPUT ER BOX a el 34 LO MRZI CW CF haha stra eet ees tins a a asm aap ease eae eae 34 SOL AVG VVC WC Te ache
78. nveascxoatcebaaensseocoeessoanaoxceasveataobsneentencseessagaaeessousatesoneoweters 3 Lad SECO COMME Oles e paces seaatoaasesceanpaeesebtfmounaes iadaobesaseunsansseesboeseees 3 A VCO BI CF E 3 1 2 6 Power ON OFF Control Support ooonnonnnnnnnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nono nn nnnnnnnnnnnnnnnnnnnss 3 A CUTTY ec asec tects ea ase pre de ro acne nin so seep gata ea ceo ge aa ae one asa siete eed TE 4 Te AT ONC ONG sos 4 EZ ASV VIO SOM CINE see E E E 4 1 2 10 Global TC Zone SUD OE sisser ser separate easgeiatpea E 4 1 211 Maintenance and KVM management ocoooooonononononanononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nro nora nnnannos 4 1 3 SY TMAR AT TU T ena cana 5 Lod DAN VAN COn UAL OTN cca nett eae ae tect ence ae cea ese ce dao 5 1 3 2 Power Control CONFIgUrOliON ooooonnnnnnnnnnnnnnnnnnnn nn nn anna nono nn nnnnnnnnnnnnnnnnnnnnnnninnnss 6 A EP COCO OV EG tec ast sas ee cn eatacip te sw gee se acerca EE de EE E cata AAE E EE cease 6 1 4 PRIVA EXTERNAL VIEWS uste A riera aa 7 kad AI A EA E 7 laa VE 7 LES EMOL eA TON sa 7 A O AS tacos EA nee eaosrentesbncea une 7 CHAPTERZ2 INSTALLING PRIMA IP istesissccscssesasscatcaussensveseicaisccscaavsiuscaivaessecavateieaiesseceasvestsenieaecciess 9 2 1 CHECKLIST BEFORE INSTALLATION rasta iia 9 Lie SETTING UP THE PAYSICAL CONNECTIONS iiss tiesecicstentnenasiedesienisnrdanedinidiatewbusveihaxienaienbesteibadindadesbeaieihk 11 2 3 CONFIGURING YOUR SERVERS FOR CONNECTIONS TO PRI
79. nywhere on the title bar X Close X Close Alt F4 Select Computer View Computer ICONS Adjust Screen Select Computer View Computer ICONS Adjust Screen Connection options Connection info New connection Save connection options Screen refresh Eull screen Send Cti Alt Del Scanning Computer Power Off Computer Power On Computer Power On About KLE Viewer About KLE Viewer AAA a Restore Move Size Minimize a Maximize x Close Alt F4 Select Computer Y View Computer ICONs Adjust Screen Connection options Connection info New connection Save connection options Screen refresh Full screen Send Ctl Alt Del Scanning Computer Power Off Computer Power On About KLE Viewer To open the Java viewer Quick Menu click the menu options under the title bar ServerRoom_TPE 1 Windows XP Professional 53 ms shared 128 bit encryption and PKI authentication pe E ServerRoom_TPE 1 Windows XP Professional 53 ms shared 128 bit encryption and PKI authentication 35 3 9 2 Menu Items Select computer Select the remote computer by a drop down combo box View Computer ICONs Open the Select Computer box for computer selection by clicking icons Adjust Screen Fine tune the screen area by pixel shifts Connection options Open the Connection O
80. o you should type https instead of the usual http Otherwise the connection will not be established 17 Apply Settings 2 5 2 Port Base If you are satisfied with the default port base setting as 5900 you can leave the port base unmodified The default port base for Prima IP connection is set at 5900 This means it will use port 5900 port base for Download Main Date amp Time Security LAN TCP IP WAN PPP KVM Server Users Alarms Maintenance TCP IP Settings HELP TCP Port Base 5910 Host Name PRIMA Domain Name Use DHCP IP Address 192 168 1 191 Network Mask 255 255 255 0 Gateway 192 168 1 254 DNS 192 168 1 254 Copyright 2007 All Rights Reserved viewer connection and port 5908 port base 8 for https web browser connection lt Port base gt used for viewer connection lt Port base 8 gt used for secure browser connection However if you intend to use your own port base setting access the Web Management interface and configure the port base For example if you choose 5970 as your port base then you have 5970 used for viewer connection 5978 used for secure browser connection Connection details KE oo KE carer and Card A Y 1 i File Edit Yiawe Favorites Tools Help dea CPAP Settings i Links gt rre EELEE oe polars E cate Download aD f
81. of most importance especially when your remote server connections require high security to keep your servers safe from unauthorized entries and or network sniffers If you choose to implement the PKI authentication feature select Level 3 viewer security connection on the Security page Download z z Security Settings HELP aia Certificates Date amp Time and Keys Browse ares LAN TCPAP WAN PPP KVM Server Viewer Connection Users iii ir 3 256 bit encryption full authentication Alarms KVM Server id Password Maintenance eet ene User Password v Policy Store Settings Apply Settings Copyright 2007 All Rights Reserved Into KVM Server Password enter the password for the server private key serverkey pem serverpwd for the set of certificates provided on the Support CDROM Refer to next section for more information about PRIMA IP certificates Click Store Settings to save your settings and go to the Apply Settings page to make them active 2 7 3 Installing Certificates and Key on PRIMA IP for Security level 3 You do not need to install any certificate unless you plan to use the security level 3 refer to previous section Y ou can skip this section if you plan to use the security level 1 or 2 You can use the default set of certificates provided on the CD ROM for training However it is not recommended to work with these certificates because anybody who has g
82. on Click OK to scale the window to half size 3 6 3 Centralizing the control of your remote servers If you have multiple PRIMA IP units installed in a distributed manner among your global branch offices you can then simultaneously monitor different remote servers distributed over this IP KVM Link Extender infrastructure on a single client desktop KRIPMAN x 4 0 Win XP 1280 x 1024 shared no encryption Windows Media Player ASIA File View Play Tools Help KRIPMAN x 4 2 BIOS shared no encr SOLO KRIPMAN x 4 0 Win XP 1024 x 768 shared no encryp Selec a A Actions Settings Win XP 1024 x 768 ES E Win 2K 1280 x 1024 z x a tow tee tes Ka Win 98 1024 x 768 indows Me Goe K E ra u 4 z Redhat Linux ServerRoom_TPEO void o no encryption p gf van y MEE o fE El o fal mn oc E 5 17 S ME Actions Settikys zo E N oi om E Om Be His isa KDE box 4 52 Items Astan a 28290 aaa gt clar Ge Gs ac Desktop gt in 2399004820901 EF 10 33 E AE E walle QUe Sao led be cerned elas us 3s ERE 2 3 4 gt file usr java j2re1 4 2_0 A Linux Console Konsole X KViewer 8 2 a 0S FE AH osos Five Win32 viewers on a Windows client desktop Four Java Viewers on a Linux client desktop each showing one different remote server desktop each showing one different remote server desktop Beye Prima IP User Manual Rev 1 5 2007
83. onnection up to 1 Mbps Megabits per second Note the modem connection speed is NOT the PPP connection speed which depends on the modem technology For example even if the modem connection speed is 115 200 bps a 56K modem will provide only a 56 000 bps PPP connection User Name Specify the user name that must be used for the PPP connection login by the peer computer on the other side of the phone line serial connection Password Specify the password that must be used by the peer computer then type in the same password in the next entry field to confirm the password Note Prima IP can support only one User Name Password and one PPP connection at a time Modem Initialization chat script The modem initialization script is a chat script that will initialize the modem to be ready for connection The standard script provided by default permits to connect a Windows client to Prima IP in server mode over a direct serial cable Null Modem TIMEOUT 3600 CLIENT CLIENTSERVER c In other words wait for CLIENT one hour and respond CLIENTSERVER without carriage return 49 Note Refer to Power Management page for more details about the chat program Refer also to your modem documentation We also strongly recommend you refer to the standard man pages of pppd and chat programs on Linux In server mode the modem should be set to await and automatically connect when receiving remote calls 4 7 3 PPP Client Settings Current Local IP
84. ot a copy of them might establish a connection to your servers Therefore we recommend you obtain your own certificates from a public Certificate Authority or you generate a private set by using some CA software such as XCA For certificate generation and certificate characteristics please refer to How to Generate PRIMA IP Certificates using XCA can be found on the PRIMA IP support CD ROM 2 Certificate and key files to be installed on PRIMA IP 1 The root certificate root crt 2 The server certificate server crt 3 The server private key serverkey pem Open the Security Settings page of the PRIMA IP Management Interface Download ETT Date amp Time Security LAN TCP IP WAN PPP Users Alarms Maintenance KVM Server Apply Settings Security Settings HELP Browse Certificates I a Viewer Connection ES Rertp baveb Y seo SSL PAPRA an server authentication by client v User Password Policy User Password v Copyright 2007 All Rights Reserved Step 2 Click the Browse button and use the Choose File dialog box to browse to your certificate files Choose file Look in e certs y Q a d FE My Recent Documents Desktop My Documents My Computer My Network Places EA4cient01 p12 EA4cient02 p12 Edserver crt serverkey pem File name froot crt Open Files of type an Files y Cancel A Step 3 Cli
85. otal reboot and takes longer time to boot up completely while Restart Servers is much quicker just a few seconds since it restarts only the server programs on the Prima IP 80 Prima IP User Manual Rev 1 5 2007 Chapter 5 Local Console Operation This chapter provides general guidelines for Prima IP local console operations Before you begin operation of the local console we strongly recommend that you read this chapter in advance The Quick Reference Sheet in the Quick Installation Guide can also serve as an equal reference There are three ways to operate your Prima IP KVM switch by front panel buttons by keyboard hotkeys and by OSD menu options 5 1 Front panel Buttons Use the front panel push buttons to select directly the active Pressing the push button during normal operation will select the corresponding port 5 2 Keyboard Hotkeys Most of the hotkey control commands start with two consecutive Scroll Lock keystrokes done within 2 seconds followed by one or several command keys Hotkey Control Command ScrLk ScrLk Command keys lt M Within 2 seconds In most cases it will take at least three keystrokes to complete a command In certain case you will need six strokes such as in selecting specific bank and port number for active channel to complete one The following table summarizes all available hotkey for your convenience Command Hotkeys OSD menu option ScrLk ScrLk a b y 2 Se
86. ote cursor because the click point is recorded and the click will always take place at the right location Therefore if both cursors are synchronized the important one is the local cursor You need not care about the remote cursor That 29 1s why we recommend you always choose the biggest local cursor in viewer settings 3 5 Saving the Connection Options After you have optimized your connection options you might want to save them Next time when you log in with the viewer to the PRIMA IP server the viewer on that specific client computer will use the saved connection parameters as well as the password but not the private path phrase which is not saved since it is used by secured PKI authenticated connection for connection with PRIMA IP To save connection options click the PRIMA IP icon on the Viewer title bar to open the viewer Quick Menu and select Save the connection options 2 e PEN connection gt Move Size Minimize Maximize Close Alt F4 Select Computer View Computer ICONs Adjust Screen Connection options Connection info 40000000 e Save connection options gt e oo Ire o er ae Full screen Send Ctl Alt Del Scanning Computer Power Off Computer Power On About KLE Viewer Figure 20 PRIMA IP Viewer Quick Menu Win32 viewer 30 Prima IP User Manual Rev 1 5 2007 3 6 Adjusting the Viewer Window Size f USER MANAGEMENT A i SCREE
87. ounting server It can record all sorts of events not only RADIUS authentication events Enable this option 1f you have such a server After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download z A Radius Accounting Enable Radius Accounting ENT KVM Server Port 1813 Users Local Database Accounting Server f User groups Second Server if any Radius Secret Maintenance Apply Settings Copyright 2007 All Rights Reserved Enable RADIUS Accounting Check this box to make PRIMA IP send RADIUS accounting messages to the accounting server Accounting Server Enter the IP address of the server that will receive RADIUS accounting messages Port Specify the port that is used for Radius accounting By default it 1s set to 1813 Secondary Accounting Server if any Enter the IP address of the secondary RADIUS accounting server if any RADIUS secret Specify the RADIUS secret or Shared Secret between the RADIUS client 1 e PRIMA IP and the RADIUS server Note that the RADIUS secret or the Shared Secret 1s a shared text string that 1s used as a password between the RADIUS client and RADIUS server 69 4 19 Users Current Status Showing the Currently Connected Users This page shows the remote users tha
88. password policy for viewer connections e No Password the viewer will not prompt you for any user password the door is open unless you are using security level 3 e Global Password the viewer will prompt you for a global user password which is used by all users a sort of building door code e User Password the viewer will prompt you for your user specific password a sort of apartment door code Note The viewer can also prompt you for the client certificate password if you are using the security level 3 Global User Password This item only appears if you select Global Password as password policy Enter the common password used by all users here _ 46 Prima IP User Manual Rev 1 5 2007 4 6 MAIN TCP IP Settings Port and IP settings The LAN TCP IP page is where you can set up the TCP IP settings of your Prima IP Here you can specify the IP address net mask gateway address DNS address and access port base for viewer and for browser port base 8 or whether you want to use DHCP However before you go on with the various settings on this page you might need to check first with your network administrator for proper settings If you do not configure those TCP IP settings properly you will not be able to make valid connections to the Prima IP After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have ma
89. ply the single latest upgrade patch to keep your PRIMA IP most up to date When you receive the upgrade file you must first copy it to a local computer Then use the PRIMA IP s web management interface to perform the update across your LAN or across the Internet Performing a Software Upgrade Click the Browse button go to the location of the update file and then click Upload A progress indicator bar will be running to indicate the on going upload process Depending on the upgrade file size and the bandwidth availability across the network file upload time could vary from minute to 20 minutes When the upload process is complete PRIMA IP reboot by itself After the reboot is completed it should be working right away 76 Prima IP User Manual Rev 1 5 2007 4 25 Maintenance Firmware Upgrade Upgrading the Firmware via Web The Firmware Upgrade page 1s where you can browse to the path location of the KVM firmware upgrade file and upload it to PRIMA IP across your LAN or across the Internet The KVM firmware file contains the firmware of the KVM card which is associated with the KLE like IP module inside PRIMA IP It contains also the firmware of all PRIMA KVM switch models that can be daisy chained with PRIMA IP PRIMA IP will update automatically any KVM switch into the daisy chain that is not running the latest firmware version Download _ KVM Firmware Upgrade HELP a File Path KVM Server Us
90. port e Remote power ON OFF control over serial interface e Serial commands configurable to fit serial power control devices e Power ON OFF privilege only for the SUPERADMIN users 1 2 7 Security 1024 bit Public key Authentication using certificates generated by an external CA 256 bit SSL Encryption for keyboard mouse and video signal transmissions Remote authentication support for LDAP or RADIUS servers RADIUS accounting support 3 SSL security levels No authentication No encryption Server Authentication SSL encryption Server amp Client authentication SSL encryption 3 password policies No Password One global password for all users One different password for each user 1 2 8 Alarms and Notifications Alert e mail notification and SNMP trap messages for critical server events such as No Video Blue Screen and NumLock Test Failure 1 2 9 User Management e User login either by querying the local user database or by connection to remote LDAP or RADIUS server e 3 user privileges SUPERADMIN to access complete set of management features and user features including Power ON OFF remote servers ADMIN partial set of management and all user features USER only user features User Group management Create specific user groups each of which is assigned with privilege to access only those computers that are within that group 1 2 10 Global Time Zone Support e Time support for all continents and major ci
91. pt After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Enable Power Control through the Serial Interface Check the Enabled option to activate the remote power control support feature via the back panel serial port of the PRIMA IP Once this option is checked a subsequent Power Device Login option will appear for you to decide whether to enter the login script E Power Control Win e e ne a GO rampa cacao File Edit View Favorites Tools Help Links We de 23 G WAN PPP Settings Power Control x lew gt By dy Ep Page y G Tools v i Download A C Power Control HELP za j _ Y Enabled Enable Power Control through KVM Server the Serial Interface re Note this disables the PPP automatically Log Main Settings Power Device Login V The Power Device Needs a Login Viewer Connection Login Dialog chat style Computers Power Control Local Console Video Mode Database Users a Store Settings Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved i C Internet Protected Mode Off Simple Users Can Control Power Check this box if you want that simple users be able to power on and power off the computers Powe
92. ptions dialog b OX Compression Local Cursor Shape gt Misc C Slow Internet No Cursor IV Shared session Fast Intemet Dot Il View only inputs ignored Connection info Show the Connection information of the viewer Session Computer Selection owe SF Professional Windiwe 2000 Windows 98 SE Sun Fire 240 Mac OS Redhat Linux Mandrake Linux 9 Rehat Linus 10 MM Adjust Screen E Centering V Automatic Centering Vertical i Horizontal Store Refresh Cancel Connection Options LAN C Normal C No Compression Display Il Restrict pixels to 8 bit for slow networks Tl Scale by i E server viewer Select the computer to connect Windows lt P Professional y Windows 95 SE Y Mac 05 y Y Mandrake Linux 9 Windws 2000 Sun Fire 240 Redhat Linux Rehat Linux 10 m Wideo Brightness a z M Automatic Optimization Contrast 1 es F Cancel KLE Server Connection Information E Connected to KLE 1 Win 2000 40 ms Host 192 165 1 200 port 5900 Sharing option shared Encryption 126 bit encryption Desktop geometry 1024 x 766 x 16 Using depth 16 Frame capture period 40 ms 36 Prima IP User Manual Rev 1 5 2007 New connection Make another new connection by the viewer Save connection options Save the connection options settings such as those connection paramet
93. r Device Login Depending on the Serial Power control device you used behind PRIMA IP sometimes you will need a login script to login or initialize your power control device If that is the case just check the Power Device Needs a Login option and a Login Dialog field will appear for you to enter your login script Login Dialog chat style This editable field 1s where you should enter the login script for your power control device if 1t is required by your power control device You should refer to the user guide of your power control device for correct information A script consists of one or more expect send pairs of strings separated by spaces as in the following example login myid password mypass This script indicates that the Prima IP should expect the string login Once it received login Prima IP sends the string myid and then expects password When it receives the prompt for the password it sends HAN a Prima IP User Manual Rev 1 5 2007 the password mypass A carriage return is normally sent following the reply strings It is not expected in the expect strings unless it 1s specifically requested by using the r character sequence If the script must start by sending something instead of waiting for a string use the null sequence two quotes with no space in between as expect string rr restart OG ENS anya password mypass In other words send restart expect login send myid expect password se
94. r desktop Total control over the remote server from BIOS level up to GUI applications Remote Power On Off support Ultra security using full 1024 bit PKI Authentication 256 bit SSL encryption Work with LDAP RADIUS Active Directory Servers Ethernet 10 100 and serial PPP server and client connections 1 2 2 TCP IP remote connection e SSL encrypted Web Management Interface for all settings and upgrade backup features e Support Telnet session and FTP service disabled by default for more security 1 2 3 Thin client Viewer Program Win 32 viewer and Java viewer for cross platform compatibility Connection options configurable for optimized performance Shared Non Shared and View Only sessions Easy download and installation Multiple viewer instances can be run on a same client computer Options for Automatic video centering and optimization 1 2 4 Hi Speed PPP Connection e PPP Connection support over serial interface RJ12 up to 1 Mbps e PPP server enabling for PPP connection across a pair of modems for secure or backup direct access e PPP client enabling for PPP connection to the internet with a modem 1 2 5 Video server Support up to 1600 x 1200 60 Hz resolution 8 16 bit color 3 Video Quality settings 4 Video Compression schemes 8 bit color reduction Configurable database to set up new or unknown VGA modes Virtually compatible to any KVM Switch through automatic video quality optimization 1 2 6 Power ON OFF Control Sup
95. r failure or an unsupported video mode 1 e an out of range video mode or most often a video mode not yet set up into the video database If you want the PRIMA IP to respond immediately to this sort of events just check the Enable Alarm option then specify what type s of action you would like to do Restart Computer Send an Email or Send an SNMP trap Blue Screen Alarm Text mode Blue screen is a result of Windows Operating System fatal error A blue screen can be detected by its low resolution video mode If you want the PRIMA IP to respond immediately to this event just check the Enable Alarm option Next specify what type s of screen resolution you will regard as Blue Screen 600 x 400 or 600 x 480 and subsequently select Restart Computer Send an Email or Send an SNMP trap as action to do NumLock Test Alarm Frozen Keyboard The NumLock test is to send a NumLock signal to the computer and the computer normally should return a response immediately so that the NumLock LED indicator on the keyboard will be lit to indicate the success of the test The failure of a NumLock test indicates at least a keyboard failure to respond to this NumLock signal or it might be due to bigger problem such as system failure or simply a powered off state If you want the PRIMA IP to respond to this alarm triggering event just check the Enable Alarm option Next specify what type s of action you would like to do Restart Computer Send an Email or
96. rd and video but uses no PKI authentication The viewer identifies that PRIMA IP is a PRIMA IP device and everything is encrypted with an ephemeral 256 bit key The user authentication is based on a user name and password It is the recommended default security level It is flexible because you can connect to PRIMA IP from any computer provided you know your user name and password Oe Prima IP User Manual Rev 1 5 2007 Security level 3 offers a secure SSL connection with encryption for mouse keyboard and video and uses 1024 bit PKI authentication It should be reserved for very high security applications It is based on certificates and 1024 bit RSA keys The individual keys are protected by passphrases that come in addition to user passwords The viewer identifies the PRIMA IP certificate and PRIMA IP identifies each user certificate Special sets of PKI certificates and keys must be installed into PRIMA IP and into each computer that wants to connect to PRIMA IP Normally each user is given a proprietary certificate and he is the only one who knows the passphrase This mode is highly secure but a little bit constraining for users As a user you must install your certificate into the computer s you will use to access PRIMA IP You must type you passphrase each time you login This passphrase cannot be filled out automatically by the viewer or the browser The choice of a security level to be implemented for the PRIMA IP viewer connection is
97. red to fit your needs To find out the key positions on a standard keyboard please refer to the Keyboard Drawing Num Caps Scroll CJ CJ KPAD KPENT Note 1 The Viewer Hot Keys are transmitted to the KVM attached Thus they must be chosen so that they don t interfere with the KVM hot keys Note 2 If you are running the Java viewer on Mac OS you might find that the default mouse resynchronization sequence CTLR CTLR Home does not work That is because the Right Control key on Mac keyboard sends out a different key code as the PC keyboard If that is the case you might consider configuring your Hot Keys as for example CTLL CTLL and S Viewer Hot Keys Enter here your preferred keystroke sequence that will serve as Viewer Hot Keys By default this is CTLR CTLR in other words two consecutive keystrokes of the Right Ctrl key CTLR Please note that this is NOT the Left Control key CTLL Mouse Resynchronize Key This is the only command supported by TKIP 101 It permits to synchronize the local and the remote mouse cursors By default this is the HOME key Thus by default you have to hit CTLR CTER HOME to synchronize the remote and the local mouse cursors Double Byte Languages This feature makes Prima IP compatible with double byte languages such as Chinese Japanese or Korean When using the viewer if the remote computer and or your local computer is running a double byte system just type Alt and then Shift or Ctrl and
98. reen press the Page Down key to rotate through the bank selection backwards lt 5 5 5 4 6 Beep Sound On Off While autoscanning port switching or issuing a hotkey command a beep sound will be heard If you want to turn on off this beeping try the following hotkey sequence 5 4 6 1 Hotkey C Beep sound on off 5 4 7 Show OSD Menu 5 4 7 1 Hotkey Show OSD menu 5 4 8 OSD Title Bar ON OFF PCOl 5 4 8 1 Hotkey The OSD Title Bar will show the computer name on the screen You can toggle the OSD Title bar ON Off just by the hotkey OST Title Bar on off 5 4 9 OSD Title Bar Position 5 4 9 1 OSD You can select the OSD Title Bar Position to be on either the left or right side of the screen Use cursor keys to navigate to the OSD Title Bar option on the OSD Setup Menu and then hit lt Enter gt to select and cursor key to toggle the Left Right option The OSD menu Timeout is default to 60 seconds The OSD Title Bar position is default to the left side of the screen 5 4 10 Auto Logout 5 4 10 1 OSD Use cursor keys to navigate to the Auto Logout option on the OSD Setup Menu and then hit lt Enter gt to select and edit the Auto Logout timeout value The OSD menu Timeout is disabled by default You can specify a timeout value between 0 and 99 min 00 means disabled O 86
99. rial commands sent over its serial control port Prima IP can perform remote power on off and power cycling task via the cascaded power control module s Prima IP Power Receptacle You must use the DC9V 4A adapter provided within the package The center pin is of a positive polarity Use of any other adapter will nullify the warranty Restore to Default Button The Restore to Default button is a tiny recessed button located to the left of the Power Receptacle and can only be accessed by prying down with a pointed needle tip To depress the recessed button for over 5 seconds and upon release it will restore Prima IP to factory default the default IP settings and user account settings that come with factory default Prima IP User Manual Rev 1 5 2007 Chapter 2 Installing Prima IP 2 1 Checklist before Installation Before installing the KVM switch you should run through the following peripheral checklist to ensure a proper setup of your KVM Switch 1 Suitable KVM cables to connect the Prima IP KVM Switch to the keyboard video and mouse ports of each of your PC For each USB style or PS 2 style computer connected you should have the USB or PS 2 KVM combo cable all male or the Combo free USB PS 2 KVM cable The Combo free USB PS 2 KVM cable is highly recommended for your convenience 2 A monitor with a standard D sub 15 pin video connector HDB 15 that you have verified to be working when connected directly to each of your
100. ript The modem initialization script is a chat script that will initialize the modem to be ready for connection The standard script provided here by default cannot work for a client connection Replace it with your own initialization script depending on your modem Note Refer to Power Management page for more details about the chat program Refer also to your modem documentation We also strongly recommend you refer to the standard man pages of pppd and chat programs on Linux In client mode the modem should be set to dial automatically at start time _50 Prima IP User Manual Rev 1 5 2007 4 8 KVM Server Log Logging Server Events This Server Log Page keeps a detailed record of events beginning from each restart of each user s login port switching actions and video modes therewith It also records each login attempt and the IP address from which the login attempt has originated even the attempt is not successful It will show certain technical details such as the compression ratio encoding scheme and bytes transmitted in each successful viewer session This is the place where you should go check first if you want to know the usage health conditions of your PRIMA IP Download KVM Server Log Main Options Y Enable Log Y Print Statistics KVM Server A ratio 1 822390 Log 16 01 2000 01 06 19 hextile rectangles 96508 bytes 37377942 Main Settings Viewer Connection Computers Power Control Loc
101. rt switching buttons 10 100 Mbps Power Video Link 1 4 3 Prima IP 16 Front panel The Dual Numerical LED shows bank number of the Prima IP KVM Switch within a Daisy chain The 10 100Mbps LED is lit as solid orange when the current digital link is running on 100Mbps speed The Link Act LED gives off solid green light when a network link 1s established and flashes whenever network transmission are perceived on the digital port The Power LED indicates the Power On status when it is lit as solid red The Video LED indicates the normal functioning of video server when it is blinking orange 1 4 4 Prima IP Rear View Serial port 1 Console Management Port Serial port 2 serial power control external modem support Ethernet port 8 x PC ports Daisy chain OUT port Local Console Video keyboard mouse ports Power Receptacle Figure 7 Prima IP Rear panel Serial port 1 Console Management Port Serial port 2 serial power control external modem support Ethernet port 16 x PC ports mouter 1 ETHERNET TR Daisy chain OUT port Local Console Video keyboard mouse ports Power Receptacle Figure 8 Prima IP 16 Rear panel 8 x 16 PC ports The PC port is where you connect to your computer The PC port is a HDB 15 connector integrated with USB and PS 2 keyboard mouse and video To connect PC port to one of your computer you may use either USB KVM Combo Cable or PS 2 KVM Combo Cable or Combo free USB
102. rt that works properly with the viewer you can then try to use the Reboot button here However as a rule of thumb you should try the Apply Settings Restart Servers button first before you try the Reboot button here on this page 79 4 28 Apply Settings Restart Servers Validate New Settings Restart Video Servers All the new settings you have made could only be committed to the Prima IP s database by clicking the Store Settings Store Store User button on each setting page However just clicking any of these buttons will not have these new settings immediately validated You should hit the Restart Servers button so that new settings can be put into use at once Download Restart Servers Main KVM Server Users Alarms Maintenance This will restart the KVM and HTTP servers Apply Settings All current connections will be closed Restart Servers Please Confirm Note The Restart Servers button will disconnect all current viewer connections Note In addition to the Restart Servers button the Prima IP also provides a Reboot button on Maintenance Reboot page You can use this Reboot button only when the Restart Servers button cannot work any longer to bring Prima IP to normal restart for a proper viewer connection If you find the Restart Servers button no longer works you can click the Reboot button on the Maintenance Reboot Page Only bear in mind that the reboot brought about by hitting the Reboot button is a t
103. s BOS The factory network settings for PRIMA IP are as follows IP address 192 168 1 200 Net mask 255 255 255 0 Gateway 192 168 1 254 DNS 192 168 1 254 Step 1 Connect your Prima IP to the Ethernet LAN Step 2 Access the Prima IP web management interface by typing the following in the address bar of your browser window on a remote client https 192 168 1 200 5908 Step 3 Then a login prompt will ask you for the account name the password Use the default account and password User Name superuser Password superu After logging in you will see the Prima IP Web Browser Management Interface iQ y deb v Page v O Tools y gt Download Main etnia Welcome to PRIMA IP Management Users Alarms Maintenanc e Apply Settings Step 4 Go to the LAN TCP IP page on the Prima IP Management Interface and modify your IP settings Refer to Section 4 6 Main TCP IP Settings Port and IP Settings Step 5 Apply the new setting by clicking Apply Settings To verify the Prima IP network connection try to open the web management Interface using the new IP address Note that the IP address should be followed immediately by a colon and the port base 8 for port number https lt IP_address gt lt PortBase 8 gt For example if the IP address is 192 168 1 7 and the port base number is 5900 then you should enter https 192 168 1 7 5908 BOS Remember that it s a secure SSL encrypted connection s
104. s from appearing on your screen please turn off the special transition effects Go to Control Panel Display Appearance Effects Then uncheck the option to disable transition effects such as Fade for the menus and tool tips You should perform the same check on each of your connected servers 15 Display Properties Inactive Window Active Window Windows and buttons alx DER windows XP style Color scheme D efault blue Font size Effects Normal L Use the following transition effect for menus and tooltips AAA AAA AAA m Fade effect C Use the Following method to smooth edges of screen fonts Standard C Use large icons V Show shadows under menus V Show window contents while dragging Hide underlined letters For keyboard navigation until I press the Alt key 2 4 3 Choose Plain and Solid Server Desktop Backgrounds for your Connected Servers To optimize the bandwidth efficiency and speed up video performance across bandwidth limited environment one should preferably adopt a server desktop which should be as plain as a color background with a solid and light colored graphics Complex patterns or color gradients should be avoided if bandwidth is critical in your application since they will create more bandwidth demands for their transmission across internet SiGe Prima IP User Manual Rev 1 5 2007 2 5 Prima IP Network Settings 2 5 1 IP Setting
105. t are connected at the time you access this status page However this status page will not refresh itself In order to know whether there is any change to the connection status you should refresh this page by clicking the Refresh button for current information on connected users Important Note Only when you have selected your password policy to be User Password policy will the currently connected users be registered and shown on this page If you are using other password policies such as No Password or Global Password you will not have any connected users shown on this page since when adopting these policies you imply that the distinction of user identities 1s not necessary For more information on password policies please refer to the Security page Download z User Connection Status superuser Administrator with SUPERADMIN Rights Main KVM Server Users Local Database User groups Remote Servers Radius Accounting Current Status Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved 70 Prima IP User Manual Rev 1 5 2007 4 20 Alarms Emails Sending Email Notifications for Critical Server Events This page allows you to set up the email notification for alarm events After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply
106. tch Submask Specify the submask for the Prima IP KVM Switch Firmware Version show forth the firmware version of the KVM switch 83 5 4 Local Console Operations This section describes each local console command operation of Prima IP and available ways to execute the command either by front panel button keyboard hotkey sequence or OSD menu option Note In this section we call bank a KVM switch into the daisy chain For example Prima IP is always bank 1 the next KVM is bank 2 and so on There are 8 banks at the maximum into the daisy chain Note In this section we call channel a computer port of a KVM into the daisy chain 5 4 1 Select PC 5 4 1 1 Front Panel Button Press the button corresponding to the computer you want to select 5 4 1 2 Hotkeys Select PC Z bank port number number 01 08 01 08 01 16 01 16 For example when with a configuration of multiple daisy chained Prima KVM switches to select bank 3 port 7 you must press the following keystrokes Select PC bank port number number 03 07 Even when using Prima IP alone to select port 7 you must first press its bank number 01 and then the port number 07 Select PC bank port number number 01 07 OS Use the ft cursor keys to navigate Hit the lt Enter gt key to select and the lt Insert gt key to id edit There are OSD operation tips for your reference on the bottom part of the OSD
107. ter na rea a ashes eee gare onc watnn fas teagle Gruen esaun dean aa N 34 3 9 VIEWER QUICK MENU eens Rare te See titre nr Beira rane are ae ree Pan en ne ea EE Ue Seat EE PE SPO Se I 35 S91 Openiie Ine VIE WEE A la erase J3 AA E ees ee ee ee 36 210 VIDEO DISPLAY PROBLEM TROUBLESHOOTING sisisionaia talado 38 CHAPTER 4 PRIMA IP UNIT MANAGEMENT sssssssssssssssscccccccsscccccccssssssssssssssscccccssssssees 41 4 1 WEB BASED MANAGEMENT INTERFACE uta 41 4 2 USER PRIVILEGES SUPERADMIN ADMIN USER 0occcoccnnccnoconononononnnonuncnnncnnoconoconoconioconioconiocons 42 4 3 VIEWERS aca dd 43 4 4 MAIN DATE amp TIME DATE TIME ZONE SUPPORT AND NTP SERVER SYNCHRONIZATION 44 4 5 MAIN SECURITY CERTIFICATES VIEWER ENCRYPTION AND PASSWORD POLICIES ccooncccnnnn 45 AA EPR IC ALCS AMARO E A as a Se as elas 45 4 5 2 Security Level Of Viewer CONNCCIONS A A eGR RS 45 LDE A eee ee eT R ee ee See Omer ae Oe ee eee eee eae 46 4 6 MAIN TCP IP SETTINGS PORT AND IP SETTINGS 2 a ies 47 4 7 MATAN 48 AR AMO OS o se a a 48 A El 4 CU OTOS e AEE i a E OEE aie E ni ag nb elated SN Nd 49 AD ATF AAN 50 4 8 KVM SERVER LOG LOGGING SERVER EVENTS raea a A EE AEE 51 4 9 KVM SERVER MAIN SETTING KVM SERVER MAIN SETTINGS ccccoooocncconncnncconnnnnnnnnnnnnacnnnnnnaninnnss 52 LIL COON Ve a T elee Sh IZ A O o A J3 4 10 KVM SERVER VIEWER CONNECTION VIDEO SERVER NAME AND KEYBOARD TYPE SETTINGS 54 4 11 KVM SERVER COMPUTERS POR
108. the VGA horizontal synchronization should start with reference to the beginning of the line Height Here you can modify the various height parameters of the target VGA mode e Screen Height specify the height of the visible part of the screen e Total Height specify the total height of the screen active hidden e Vsync Start specify where the vertical synchronization should start with reference to the top of the page Store New Settings Click this button to save your modification addition to the video mode database Suppress Selected Mode Click this button to remove the selected video mode from the video mode database Normally one does not have to suppress a video mode from the existing database for no particular purpose Restore Previous Settings Click to undo the previous addition or elimination of a video mode Note that you can only undo one move 262 Prima IP User Manual Rev 1 5 2007 4 15 Users Local Database Managing the User Accounts The User Local Database page 1s for the purpose of user account management for the Prima IP You can see the listing of existing user entries together with the user group the specific user belongs to and the description for the user You can use the buttons on the top row First Page Next Page Previous Page Last Page to navigate through the first next previous last page of the user database listing To modify add or delete an entry click the target user name on the listing
109. thentication PPP server client time server as well as power control settings are correct If you don t use all these features or the authentication time servers are not available just try to disable them to save booting time since if you don t have all these servers present the PRIMA IP will try to look for them until timeout That will waste PRIMA IP booting time considerably Q Video response seems slower in limited bandwidth condition are there ways to increase the response speed A There are several ways to increase the response speed on the viewer screen 1 Under bandwidth limited condition you should select a more economical encoding scheme such as Slow Internet or Fast Internet Encoding scheme instead of the LAN or No Compression encoding scheme from the viewer connection menu However if the connection is made only within LAN with plenty connection bandwidth LAN or No Compression encoding scheme should be paradoxically quicker than Internet scheme since your client computer won t dissipate extra computing power for decoding the more compressed Internet scheme 3 Prima IP User Manual Rev 1 5 2007 2 Use 8 bit color reduction with only 256 colors instead of the 65K colors in 16 bit settings 3 You can enable Automatic Filter Adjustment web management Video Server page for automatic video optimization according to different bandwidth condition 4 On the other hand if you do not want to use Automati
110. ties e Time synchronization by connection to any NTP time servers e Automatic Daylight Saving management 1 2 11 Maintenance and KVM management Manages the software version of all KVM switches connected in the daisy chain Upgrades automatically any KVM switch whose software is not the latest Record the error and information messages of all KVM switches in the daisy chain within its server log Setup remotely the name of computers that are displayed in the OSD the local user name and password Prima IP User Manual Rev 1 5 2007 1 3 System Architecture Prima IP 1s based on an embedded Linux platform for computing power and rugged stability The Prima IP employs a High speed Processor to ensure excellent video quality and fast keyboard mouse response across the Internet even when bandwidth availability 1s limited 1 3 1 LAN WAN Configurations The Prima IP KVM switch enables local and remote access of the connected computers servers behind anytime anywhere Prima IP 8 i he Se HEN 2 E E ne Ethernet port C01 PC02 PC03 PC04 PCOS PC06 PCO7 PCOS gt Network Switch Pa ri SEA z ADSL Modem 7 Internet Paris mo Figure 2 Prima IP KVM Switch Basic Configuration The Prima IP KVM switch can be daisy chained with multiple Prima KVM switches up to 8 units to upscale port capacity up to hundred computers servers PCOL PC02 PC03 PC04 PCOS PC06 PCO7 PCOS Network Switch Tokyo PC01
111. until you hit Apply Settings Restart Servers Download 3 Email Alarms Main Email From myemail myaddress any KVM Server Email To Users Alarms Copy da Emails SMTP Server mysmtp any SNMP Selection Maintenance Apply Settings Email from Sender email address used by the Prima IP for alarm emails for example myemail myaddress any It must be accepted by the SMTP server This email address can help identify which Prima IP is the sender Email to e mail address of Prima IP alarm email addressee Note You can use commas for multiple recipients support myaddress net emma international com joe netview co jp Copy to e mail address of addressees who should get a carbon copy of alarm emails SMTP Server Enter the name or IP address of the SMTP server mail server that will route the Prima IP email alarms to recipients Te 4 21 Alarms SNMP Sending SNMP Messages for Critical Server Events Here you can set up the SNMP traps sent by Prima IP provided you selected the SNMP traps somewhere into the Alarm page After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download SNMP Traps Primary Manager 192 168 1 254 Main KVM Server Secondary Manager Users EEC SNMP Commu
112. utton It creates automatically a configuration file named kconfig yyyymmdd tgz with a timestamp in 1t Choose the location for saving your configuration file and then click Save To upload the configuration file Click the Browse button to browse to the location of the update file kconfig yyyymmdd tgz and then click Upload You will be prompted for a reboot when the upload process is complete Reboot to validate the new configuration 78 Prima IP User Manual Rev 1 5 2007 4 27 Maintenance Reboot Configuration Backup and upload In case your Prima IP has crashed and beyond restoration simply by clicking the Apply Settings Restart Servers button you can always have the last resort to completely reboot the Prima IP from ground level up by clicking the Reboot Device button into the Reboot page Download Reboot Device Main KVM Server Users Alarms Maintenance This will reboot the device Software Version z All current connections will be closed Software Upgrade Firmware Upgrade Please Confirm Config Save Restore Reboot Device Apply Settings In most of the cases you do not need to use this Reboot button to restart your Prima IP from ground level up Normally you should use the Apply Settings button on the Apply Settings page for almost all the cases of restarting rebooting Prima IP with new settings However if you find the Apply Setting Restart Servers button could not bring the Prima IP to a resta
113. ver before you can run the Java viewer on any computer you must first install the Java Runtime Environment JRE which is freely available from Sun at http www java com It is recommended to get JRE 5 0 or higher On Windows machines a simple double mouse click should permit to start the viewer for Java If the viewer does not start automatically check the JAR file association on your computer It must be javaw exe and NOT javaws exe On other machines download the KViewer jar file into a folder and type Java jar KViewer jar Note Some Browser will automatically change the file extension from jar to zip while you are downloading the file If this is the case please change the file extension back to jar so that you can run it properly Note If you wish to use the secure full SSL connection security level 3 with the Java Viewer get a set of certificates from your administrator download the Import Certificate Utility Impcert jar file into a folder and type java jar Impcert jar Refer to the Security page 43 4 4 Main Date Time Date Time Zone Support and NTP server Synchronization The Date and Time page allows you to configure time related settings of your Prima IP including Time Zone settings Local Time and Internet Time After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made o
114. will apply until you hit Apply Settings Restart Servers Download WAN PPP PPP Mode Disabled Server Client LAN TCP IP Cancel Store Settings WAN PPP MET KVM Server Users Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved 4 7 1 PPP Modes There are three PPP options for selection e PPP Disabled by default e PPP Server mode for connection request from a peer computer e PPP Client mode for dial in connection to a PPP server your ISP or an Enterprise PPP Server The PPP Server mode allows users to connect to your servers without the Internet understructure It can be used as a backup access in case of Internet failure or an ultra secure access by the use of private lines and modems The PPP Client mode can be used when there is no LAN or router available for a direct Internet access by using a modem Note The PPP connection can work simultaneously with the LAN connection Note The PPP connection uses the same serial interface as the Power management These two features are mutually exclusive By enabling the PPP you automatically disable the power management and vice versa If you have a LAN connection normally you do not have to choose the PPP connection as your connection mode However if no LAN connection is available or if you want to use you could choose to enable either the PPP server mode or the PPP client mode according to the real connection scenarios 48
115. y Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download Security Settings HELP Main Browse Date amp Time e Certificates Security and Keys LAN TCP IP WAN PPP KVM Server Viewer Connection U _ eee EA 2 128 bit encryption server authentication by client v Alarms User P ord User Password v Policy Maintenance Cancel l Store Settings Apply Settings Copyright 2007 All Rights Reserved 4 5 1 Certificates and Keys Certificates are only needed 1f you intend to implement full PKI authentication for the viewer connections If an SSL encrypted session is already enough for your security requirements you can just ignore this aspect of PKI authentication Where can you get the certificates There 1s a default set of certificates in your support CD ROM You can use them to practice the certificates uploads In real world scenario you can either generate the certificates by yourself since there are some freeware or shareware such as XCA for this purpose You can also buy certificates from companies that provide authentication service The valid file names and formats of the certificates and Keys to be uploaded to the Prima IP should be exactly as below root crt server crt serverkey pem Idapcert crt Idapkey pem 4 5 2 Security Level of Viewer Connections T

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