Maintenance & Cleaning
Contents
1. 02 04 Rev 1 2 01 USER MANUAL AP 4 4 AP 5 4 Maintenance amp Cleaning General Notice cccccccssseceeceeseeeeesaeeeeees 2 PPM AG caa S E 5 Maintenance by Qualified Personnel 2 Cleaning the Printhead ccecceseeeees 5 Pe T 2 Changing the Printhead cccccceeee 7 Troubleshooting cccorcctecedcnerepstassedarenosieneeders 2 Pll FV N GT casc ceSsesdeonsaeccoeszseeanasayeiseie ater ecieeseo 8 Ordering Spare Parts cccccceeeeeeeeeeees 2 Cleaning the Print Roller c ceeee 8 Note on Cleaning ciccencecieeccacexecs Changing the Print Roller cccceeee 9 Cleaning Agents ccccccssssseceseeeeesseeeeees 3 FUNC Mi O O seis teeter E 10 NN GOK EEE O A ET 11 02 04 Rev 1 2 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 General Notice Qualifications Manufacturer Service A Status Calling for Service A Order Specifi cations Maintenance by Qualified Personnel Regular technical maintenance is required to ensure thatthe device is always in operating order Maintenance work should only be carried out by qualified personnel The safety reliability and longevity of the device depend on correct maintenance m Persons causing damage as a result of unqualified maintenance repair and care are liable for these costs For reliable maintenance servicing diagnosis and troubleshooting please contact yo2. Q Qualification 2 R Roller cleaner 3 S Safety 2 Spare Parts 2 T Transmission sensor 10 Troubleshooting 2
3. atic dis A N charge ESD or contact with sharp objects may damage the prin thead gt Protect the printhead from electro static discharges when performing maintenance work or cleaning gt Please try to keep bare hands away from the thermotransfer prin thead 1 as much as possible Do not allow sharp objects to come into contact with the thermotrans fer printhead If you do not have any professional ESD protection equipment ESD wristband ESD shoes please place one hand on an earthed object near to you e g tap or radiator before touching the device to di scharge any static charge your body may be carrying Cleaning the Printhead Impurities such as lint and color particles from the thermotransfer foil may collect on the printhead during printing This can lead to a noticeable detrimental effect on the printed image shown by e Differing contrast on the labels e Light stripes in the printing direction How to clean the printhead 1 Switch off the printer 2 Open the printhead pressure lever The printhead folds upwards 3 Remove material and foil from the printer Cleaning with the cleaning pen 4 Applying light pressure go over the thermotransfer printhead 1 a few times with the cleaning pen Fig 1 02 04 Rev 1 2 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Cleaning with the cleaning strips 1 Insert a cleaning strip 2 into the printer with the rou
4. d cable 3 Press the printhead against the fastener from below and tighten the knurled screws Call up the parameter SYSTEM PARA METERS gt Head resistance and enter the printhead resistance you noted earlier USER MANUAL 02 04 Rev 1 2 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP5 4 Print Roller Cleaning the Print Roller Contamination on the print roller can de grade the quality of the print and the trans port of the material Switch off the printer and disconnect from the power Remove material and foil from the printer m YOu can access the print roller more ea sily if you remove the tear off edge 1 be forehand Todo this unfasten the screw 2 in the middle of the tear off edge Fig 2 You need a size 10 Torx screwdriver for this Now remove the tear off edge Moisten a lint free cloth with roller cleaner and wipe the printer roller Fig 3 Gra dually rotate the roller until it is completely clean Refit the tear off edge 02 04 Rev 1 2 01 USER MANUAL AP 4 4 AP5 4 Changing the Print Roller Tools Size 10 Torx screwdriver comes with the printer Disassembly 1 Switch off the printer and disconnect from the power 2 Remove material and foil from the printer 3 Unfasten the screw 1 in the middle of the tear off edge Fig 1 4 Remove the tear off edge 5 Release the set screw 2 6 Remove the print roller sideway
5. gh side facing upwards Fig 2 2 Close the pressure lever 3 Move the cleaning strip back and forth repeatedly Fig 3 Cleaning with alcohol based solvents m Only use alcohol based solvents ethanol when the other two cleaning agents are not available CAUTION Alcohol based solvents are flammable Observe the safety instructions when handling flammable liquids gt Don t smoke gt Moisten a lint free cloth with the solvent wipe the thermotransfer printhead with the cloth 02 04 Rev 1 2 01 Maintenance amp Cleaning AP 4 4 AP 5 4 Changing the Printhead We a im ka Fig 1 Printhead 1 with bracket 2 O CAUTION Printhead 1 and A N bracket 2 were adjusted exactly a Se w D by means of special positioning tools Don t loosen the screws 3 fixing the printhead on the bracket Dismantling the printhead Switch off the printer and disconnect from the power Remove material and foil from the printer Close the pressure lever 1 Remove the knurled screws 2 Fig 1 Open the pressure lever The printhead is released from the fastener and remains on the print roller Fig 2 Remove both printhead cables from the printhead Fig 3 The printhead has been dismantled Fitting the printhead Note the resistance of the new printhead You can read this on a sticker directly on the printhead Affix the printhea
6. s Fig 3 Fitting 1 Push the print roller through the external bearing plate 3 The printer roller axle is flattened on the end 2 Place the axle in the socket 4 and gently rotate until the flat part of the axle is under the set screw 2 3 Press the print roller firmly into the socket m Plate 5 and bearing plate 3 must lock flush with the interior Fig 4 Fasten the set screw Maintenance amp Cleaning 02 04 Rev 1 2 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Punch Sensor During printing the punch sensor can beco me contaminated with lint Large amounts of dirt can lead to problems with perforation recognition To free the punch sensor from dust and ab raded particles 1 Remove the cover 1 gently and swivel downwards Fig 1 2 Remove the sensor arm 2 Fig 2 3 Clean the opening 3 with compressed alr m The transmission sensor is situated in the upper and the lower part of the sensor arm on a level with the indicator 4 You can find the reflex sensor about 5mm fur ther out in the lower part CAUTION The sensor surface is very sensitive to scratches Do not use sharp objects or sol vents when cleaning the sensors 02 04 Rev 1 2 01 Index C E F H P Cleaning Agents 3 ESD protection 5 Frequency for maintenance 3 Head resistance 7 Print roller 9 Printhead 5 USER MANUAL AP 4 4 AP 5 4
7. uency of Care USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Note on Cleaning Frequent maintenance and cleaning is required to ensure that the device operates safely and provides a high level of performance The frequency with which maintenance checks are required depends on operating and environ mental conditions the length of operation daily and the print media used m n particular the printhead and feed roller need to be checked regularly for paper adhesives and ink residues Cleaning Agents Dirty component Cleaning agent Order number Printhead Printhead Cleaning pen 95327 Cleaning strips A3724 Fig 1 Print roller Roller cleaner 98925 Fig 2 Metal deflection axis or Methylated spirit guide tube Label remover 90073 External parts Common neutral cleaning liquid Tab 1 Recommended cleaning agents im WARNING Do not use any cleaning agent that could damage or destroy the resin surface labelling display nameplates electrical components etc mm WARNING Do not use any cleaning agents that are abrasive or dama ging to plastics Avoid acid or alkaline solutions Cleaning Tape Stri p EBS meeire Fig 1 Printhead cleaning pen 1 and printhead cleaning strips 2 02 04 Rev 1 2 01 USER MANUAL AP 4 4 AP5 4 Fig 2 Roller cleaner Maintenance amp Cleaning 02 04 Rev 1 2 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Printhead CAUTION Electrost
8. ur supplier nearest dealer or another service supplier authorized by the manufacturer Safety WARNING Maintenance and cleaning may result in hazardous situations Accidents can occur by mechanical or electrical means if safety instructions are not ob served gt Turn off the device and remove from the power supply prior to cleaning or maintenance work On no account should liquid be allowed to enter the device Do not use any of kind of spray directly on the printer Moisten a cloth with a cleaning agent to clean the device Repairs to the printer may only be carried out by a trained service technician Troubleshooting If device malfunctions occur analyze the device messages first Please read the relevant chapter contained in this documentation If you are not authorized to carry out a diagnosis and repair of problems plea se call your technician or authorized service supplier The service personnel have the required information and replacement parts to correctly carry out the repairs Ordering Spare Parts m CAUTION Only use original spare parts supplied by the manufacturer Using parts that do not meet the manufacturer s high standards may damage the machine The following information is required when ordering spare parts e Model e Device serial number e Optional device configuration e Description and part number of the spare part e Number of parts required 02 04 Rev 1 2 01 Freq
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