TG-1 Installation Manual 010906
Contents
1. 7 5 1 27 LOCATE UNIT a ain Ska 7 5 1 3 CONNECT BACKUP BATTERY AND AC POWER 7 5 14 CONNECT ANTENNA AND TEMPORARILY PLACE UNIT 7 5 1 4 1 TIPS FOR IMPROVED RADIO SIGNAL RECEPTION asas 8 5 1 5 MEASURE RECEIVED SIGNAL STRENGTH RSSI FOR BEST ANTENNA PLACEMENT 8 S 1 5 4 ANTENNA OPTIONS weiss u saci SS a aQ aaa au ias ku a asa 8 5 2 STEP 2 CONNECT TO TELGUARD JACK T n 8 5 3 STEP 3 PROGRAM THE TELGUARD FOR 5 8 5 3 1 SETUP amp PROGRAMMING THE OPERATING PARAMETERS IN THE TELGUARD 9 5 3 1 1 COMMAND KEY SEQUENCES FOR 9 5 3 2 COMPLETE TELGUARD PROGRAMMING DATA 10 5 3 3 VERIFY ALARM SIGNAL TRANSMISSIONS OVER 10 54 STEP 4 CONNECT SUPERVISORY TRIP OUTPUTS aaa 10 5 4 1 DECIDE STC TRIP 11 5 4 2 CHECK TELGUARD SUPERVISORY TRIP C C n n aaa 11 5 4 2 1 REPROGRAM TO SEND PROPER2. 11 5 4 2 2 CHECK PROPER OPERATION TELGUARD SUPERVISORY OUTPUT 11 5 5 STEP 5 COMPLETE TELGUARD INSTALLATION aaa 11 5 5 1 CHECK SETTINGS nnmn usss au h panei as aa S S n Sa ua toes 11 5 5 2 PERMANENTLY MOUNT AND PROPERLY GROUND TELGUARD CHASSIS 11 1 0 APPENDICES a Napa 12 ANT WIRING DIAGRAM as spam uqi us a h asna ua 12 A1 2 JACK AND u a E AUAA 13 A1 3 TERMINAL STRIP PIN ASSIGNMENTS n ener 13 ANA LCEDIMODESAND FUNCTIONS cos aana eaa Aaa EAE Aaa A ADLA EAA AA AATE 14 A2 0 OPERATIONAL QUICK REFERENCE TABLE 15 AZT ACTIVATIONFORNM aa aq un ua ase q ada q deine ait a a aa tees 16 2 2 COMPATIBLE CONTROL COMMUNICATORS n n nasus 17 A3 0 DETAILED SPECIFICATIONS dianani i a a 17 A3 1 DIALER TO INTERFACE 17 17 A3 3 DIGITAL CELLULAR RADIO LI l A ia ana 17 WARRANTY 17 A4 0 PARTS LIS Tissot Sus a 18 GENERAL ACGCESSORIES
3. 18 56034002 1 9 2006 vii 2006 Telular Corporation 1 0 GENERAL DESCRIPTION AND OPERATION The Telguard model TG 1 is a digital cellular radio alarm transmission device used to provide a primary transmission path cellular for Household control communicators C Cs When transmitting an alarm signal Telguard obtains its data from the C C by way of a telco interface The Telguard will obtain all alarm signal information including monitoring station phone number account number and all zones for every alarm transmission The Telguard transmits a Link Request to the Telular Communication Center and when a link acknowledgement is received the Telguard handshakes with the C C and causes the C C to transmit the alarm data Telguard encodes the alarm data into SMS Short Messaging System protocol and transmits to the local digital cellular network provider The signal is routed from the network provider to the decoding Telular Communication Center The Telular Communication Center performs a function similar to a central station receiver and issues the transmission acknowledgement when the last message in the transmission is received After decoding and reformatting the alarm signal is routed over the telco line Public Switched Telephone Network PSTN to the appropriate alarm company central station for action In a typical alarm installation Telguard Digital TG 1 is installed in the same area as the host alarm system and is connected
4. INDEMNIFICATION OF TELULAR CORPORATION TELULAR YOU SHALL INDEMNIFY DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST INCLUDING REASONABLE ATTORNEYS FEES AND FROM CLAIMS ARISING OUT OF YOU YOUR CLIENTS OR OTHER THIRD PARTIES USE OR OPERATION OF THE PRODUCT i FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU AND TELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL ii IN ILLEGAL MANNER OR AGAINST PUBLIC POLICY iii INA MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL iv INA MANNER HARMFUL OR DANGEROUS TO THIRD PARTIES v FROM CLAIMS BY ANYONE RESPECTING PROBLEMS ERRORS OR MISTAKES OF THE PRODUCT OR vi COMBINATION OF THE PRODUCT WITH MATERIAL MODIFICATION OF THE PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED OR PERMITTED BY TELULAR IN WRITING THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE EACH WITH THE OTHER TO EFFECTUATE THIS INDEMNIFICATION DEFENSE AND HOLD HARMLESS WARRANTY LIMITATIONS TELULAR WILL REPAIR OR REPLACE OUR OPTION INOPERATIVE UNITS FOR UP TO TWO YEARS FROM DATE OF MANUFACTURE EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS WELL AS UNITS THAT INCORPORATE MATERIAL OR USED IN A MANNER OR ENVIRONMENT NOT SPECIFICALLY AUTHORIZED IN THIS MANUAL UNAUTHORIZED MODIFICATIONS VOID THIS WARRANTY NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES LIABILITY LIMITED TO PRICE OF UNIT THIS IS THE EXCLUSIVE WARRANTY IN L
5. TELULAR CORPORATION TELULAR a eteaeeeees V WARRANTY GIMITATIONS celine V 1 0 GENERAL DESCRIPTION AND OPERATION nn nsnsi 1 20 gt anand ele ae dnd 1 2 1 OPERATING MODE usa an Su n a aa u a 1 22 COMMUNICATION FORMATS L 1 23 COMPLETE SUPERVISION OF COMMUNICATION PATH aaa 1 2 3 1 SERVICE CONDITION NSC 2 2 3 2 COMMUNICATIONS FAILURE CONDITION 2 244 COMPLE TE POWER SUPERVISION 2 2 4 1 LOW MISSING BATTERY CONDITION LBC 2 242 FAILURE CONDITION 2 214 85 DIAL TONE FAILURE DTE suasana aaa saa aaa aaa aa aa cea 2 2 44 CATASTROPHIC FAILURE ists sot a Su aasan a aaa ai aaa as 2 25 TELGUARD AUTOMATIC SELF TEST REPORT n nn 2 2 5 1 TELGUARD REMOTE QUERY CAPABILITY 3 26 TELGUARD TERMINAL STRIP CONNECTIONS
6. 5 5 2 Permanently Mount and Properly Ground the Telguard Chassis Attach earth ground to the green grounding screw located on lower left hand corner of printed circuit board assembly and permanently mount the Telguard enclosure Install center mounting screws not supplied Slide the enclosure onto this screw Screw in the remaining two screws in the bottom set of mounting holes 56034002 1 9 2006 11 2006 Telular Corporation A1 0 Appendices A1 1 WIRING DIAGRAM SYSTEM STATUS LEDS RSSI MODE RSSI Value LED s Lighted LED 5 flash 4 2 off LED 5 4 2 off lt 111 dBm LED 5 on 4 flash 3 2 off gt 110 dBm LED 5 4 on 3 2 off 100 dBm LED 5 4 on 3 flash 2 off gt 90 dBm Minimum Signal Recommended LED 5 3 on 2 off gt 80 dBm LED 5 3 on 2 flash gt 70 dBm LED 5 2 on gt 60 dBm Note LED 1 ON INDICATES MORE THAN ONE TOWER LED MODE SELECT OPEN NORMAL SYSTEM STATUS LEDS SHORTED RSSI NORMAL MODE LED 5 GREEN J10 ON RADIO INITIALIZING FLASH COMMUNICATING ais 15 LED 4 RED SIGNAL 2 0 ON WAITING FOR RESPONSE STRENGTH 0 If flashing with LED 1 DENIED NACK LEDS LED 3 YELLOW 5 OFF MODE 2 CELL Primary FLASH C C OFF HOOK CELL LED 2 RED SYSTEM TROUBLE STC See Table LED 1 GREEN REGISTRATION See Table TELGUARD Digital
7. AC Failure 04 not used 16 RFC 02 Low Battery 08 NSC 31 All 852 STC Trip Delay for NSC 1 1 30 Seconds 2 60 Seconds 861 CFC Number of Events 0 0 disabled 2 4 attempts 1 2 attempts 3 8 attempts 862 CFC between Events 1 1 30 seconds 93 70 seconds 5 90 seconds 2 60 seconds 4 80 seconds 6 99 seconds 864 RFC Number of Attempts 2 0 Disabled 3 3 Attempts 6 6 Attempts 1 1 Attempts 4 4 Attempts 7 7 Attempts 2 2 Attempts 5 5 8 8 Attempts 867 Standby Battery Size 3 0 No Battery 21 2 4 7ah 1 0 8ah 3 4ah 872 AC Failure Delay 02 0 24 hours default 2 hours 899 Factory Default Unit Accessing 899 will return unit to factory default settings 5 3 3 Verify Alarm Signal Transmissions over Cellular Trip several alarms on the C C and verify that the central station received them by calling the central station operator Use a lineman s butt set in MONITOR MODE and connected to Telguard s T and R test pins to listen to communications between the C C and Telguard The ACK LED will come on solid while waiting for an acknowledgement If you are having problems getting reliable alarm signal transmissions additional adjustments may be necessary e Recheck signal strength You need RSSI 2 TWO LEDS ON SOLID AND THE THIRD LED FLASHING for adequate signal strength Also check antenna connector and make sure it is seated correctly Call Telular Technical Service 1 800 229 2326 extension
8. ALLOCATED These five steps are summarized below and then explained in detail in the remainder of this manual 4 1 ACTIVATE amp REGISTER TELGUARD ON CELLULAR NETWORK Complete the activation form online at www Telguard com or fax the activation form that is included with the product to Telular Cellular Service to activate cellular service Activation takes approximately 30 minutes during business hours Registration occurs automatically upon power up of the unit This should be accomplished prior to leaving for the job site 4 2 TRANSMIT ALARMS OVER THE CELLULAR RADIO NETWORK Next you will be connecting the C C s digital dialer output to Telguard and verifying that alarm signals can be reliably sent through Telguard over cellular to the central station digital receiver NOTE the first alarm registers the Telguard with the Telular Communication Center and will not be transmitted to the Central Station 43 CONNECT SUPERVISORY TRIP OUTPUT Telguard s supervisory trip output is connected to the C C and then tested 4 4 COMPLETE THE INSTALLATION Your last step will be to check the jumper setting of J10 LED mode open normal attach earth ground and permanently mount the unit With this overview of the installation in mind you should now proceed with the actual installation following the steps described in the remainder of this manual 56034002 1 9 2006 6 2006 Telular Corporation 5 0 INSTALLATION STEPS This five step instal
9. C Alarm Cycle over Telco None None None Monitors Telco line voltage and C C attempts ACFC AC Fail Yes If Selected None Switch to standby battery if present Condition AC Power off monitor battery monitor AC for and restoral STC flashes 1 time LBC Low Battery Yes If Selected None Wait for LBC restoral charge battery STC Condition STC flashes 2 times Telguard NSC No Service Yes If Selected None Continue to validate signal strength System Condition Low STC flashes 4 remove NSC when signal returns Trouble Signal Strength times Conditions RFC Radio Failure Yes If Selected None Wait for RFC restoral to Communicate due STC flashes 5 to RFC1 No Link times Request ACK OR RFC2 No Link Termination ACK DTF Dial Tone Yes Yes Yes Internal 30V supply circuit failure Failure STC flashes 6 Return unit for repair on RMA times Not Active for Yes Yes None Telguard will not function until Cellular alarm LED 5 off operating parameters are downloaded Transmission to the Telular Communication Center CF Catastrophic None Yes None Telguard not working Failure Automatic Self Test Yes None Yes Send Self test information to central Radio TX Self test station via Communication Center When return to ready state transmitting Telguard Remote Query Yes None Yes Send Status data to Communication Communication Center Activated by Radio TX Status data Center for review customer service Customer Service When transmitting
10. Telguard AC power transformer see A3 2 for acceptable UL Listed transformers to AC terminals using stranded copper insulated wire following wire gauge and length recommendations below Recommended Wire Size Length Not to Exceed 18 ga 20 ft 16 ga 40 ft 14 60 ft 5 1 4 Connect Antenna and Temporarily Place Unit The Telguard is supplied with an antenna In most cases the antenna may be mounted directly to the Telguard If a stronger radio signal is required the antenna must be moved to a better signal location using a Telular antenna cable and bracket accessory sold separately The characteristics of the Telguard antenna can be altered depending upon the wall material and materials contained within the wall chosen for mounting These effects may not be clearly identified by RSSI monitoring alone The wall materials may have a more profound affect on the antennas transmit band performance When selecting a mounting location do not mount this unit in an area where the general public could reasonably be within 20cm 8 inches of the antenna The supplied dipole antenna is for INDOOR USE ONLY Note 1 Optimum RF performance can usually be found at the highest point within a building with the fewest number of walls between the Telguard s antenna and the outside of the premises Note 2 To avoid interference with other electronic devices operating in the area avoid mounting the Telguard s antenna near other electronic devices Note 3 T
11. Telguard Enable and Configuration Yes None Configuration Telguard sends setup configuration to Upload Radio TX Data the Communication Center and When Setup data switches to READY state to begin transmitting operation Mode LED turns on and STC LED turns off Disable TX Communication Center Yes Yes Yes TX capability is disabled until further Activated Radio TX Status data notice Telguard can still receive radio When signals from Communication Center transmitting 56034002 1 9 2006 15 2006 Telular Corporation A2 1 ACTIVATION FORM Telguard Digital TELULAR CELLULAR SERVICE ACTIVATION FORM To activate your Telguard fax this form to 678 945 1651 or complete the web activation form at www telguard com SUBSCRIBER INFORMATION Subscriber s Last Name First Middle Street Address City State Zip Code Subscriber application Residential Commercial BILLING INFORMATION In order to activate Telguard Digital systems on the Telular cellular network you must be a registered Telguard Dealer Enter your Dealer account number below If you not registered as a dealer and would like more information contact Telular at 800 229 2326 Sales Department Dealer Company Name Dealer Account Number Street Address City State Zip Code Contact Last Name First Contact Phone Number Contact FAX Number Email TELGUARD INFORMATION Telguard Digital Serial Number REMOTE SYSTEM TEST All rate plans include options for
12. a Telguard Self Test signal to be sent to Automatic Self Test your Central Station The PASS signal verifies the connection of the Pass CODE Telguard to your central station and logs status information at the Telular Communication Center The FAIL signal is transmitted to the central FAIL CODE af station if the Telguard does notrespond Enter the Self Test Code s to be transmitted You may choose to transmit PASS ONLY FAIL ONLY or Master Account Number BOTH Partitioned Panels Only RATE PLAN SELECTION Select one of the following Residential TG 1 only Fixed Rate 1 test signal and normal residential alarms Day of Month 1 to 28 Monthly Test 10 signals 1 test amp 9 alarms per month Day of Month 1 to 28 Weekly Test 20 signals 5 tests amp 15 alarms per month Day of Week Mon to Sun Daily Test 46 signals 31 tests amp 15 alarms per month CENTRAL STATION REPORTING Telguard will obtain the Central Station Receiver and Subscriber Account numbers from select one of the following J Alarm Panel C C The Telguard will obtain Central Station Receiver and Account numbers from the Alarm Panel Note the alarm panel must dial a 10 digit number TCC Telular Communication Center The Telguard will transmit all zone information to the Central Station Receiver and Subscriber Account number specified here Central Station Receiver Phone Number Primary _ Secondary iL C S
13. the STC relay and cannot be changed e Tripped when unit is not registered with the Telular Communications Center TCC e Trips on catastrophic failure CF if all power is lost Trips on transmit disable command from the Communication Center This radio command disables only the Telguard transmitter and would be used for example to shut down the Telguard due to a runaway dialer 56034002 1 9 2006 3 2006 Telular Corporation 2 7 DIAGNOSTIC AND STATUS LEDS Six LEDs are provided as a useful aid during installation and give installers an immediate visual indication of system status LED Function Table Normal Operating Mode J10 OPEN LED Symbol Color Duty Cycle Indication ACpowerconnectediount LED 1 Green Unit is registered with the message center and enabled System Trouble Condition Low Missing Battery Condition AND OR Battery Charger Failure 4 Flashes System Trouble Condition NSC 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF LED 3 Mode 2 Cell Priority normal operation MODE Yellow Fast Flash C C off hook to transmit signals over cellular LED 4 Solid On Telguard TG 1 waiting for acknowledgement from Acknowledgement Communication Center Flashing When flashing with LED 1 unit has failed registration due to the programming of the panel CALL TECH SUPPORT On TG 1 initializing amp registering with cellular network or Transmitting A
14. 9 and request the Telular Communication Center operator to check the Telguard programming configuration for proper operation and proper communications format 5 4 STEP 4 CONNECT SUPERVISORY TRIP OUTPUTS Connect and test the supervisory trip outputs to the C C Activation of a local alarm or strobe light may be desirable when a trip is declared The STC trip output can be used directly to activate a local signaling device provided that the trip output is not needed to trip the host control communicator at the same time If both a local signal and a control trip input is required then external relays are needed to provide additional uncommitted contacts UL Listed installation of the TG 1 will ata minimum have the trip output to the host C C to indicate low A C ACFC and low battery LBC conditions 56034002 1 9 2006 10 2006 Telular Corporation 5 4 1 Decide on a STC Trip Output Strategy The Telguard provides the host C C with one supervisory trip output for reporting a Telguard system trouble code to the central station The supervisory trip outputs are programmable via a touch tone telephone or butt set to suit various installation requirements The programming options for these supervisory trip outputs can be any combination of the following a Always Off Disables all relay supervisory functions b ACFC Trips 2 hours after loss of AC power Restores 60 seconds after AC power is restored c LBC Trips within 60 seconds on low
15. ADIO The Telguard TG 1 radio supports GSM GPRS cellular protocol It is equipped with an integrated radio transceiver conforming to all the requirements of the GSM Phase 2 tests specified in GSM 11 10 The TG 1 transceiver is FCC compliant meeting all of the requirements of Part 24 and SAR testing It is also compliant to the PTCRB NAPRDO3 requirements e Frequency range GSM 850 1900MHz 1 824 849 2 1850MHz 1909MHz e Antenna Port TNC connector female 50 ohm e Receiver Sensitivity 102 dBm Transmit Power EGSM 850MHz Class 4 2 watts GSM 1900MHz Class 1 1 watt FCC I D MTFTG5112597 Supplied Antenna Dipole Physical Size 9 5 H x 4 5 W x 1 75 D Shipping weight 5 Ibs Operating Environment 0 C to 49 C 0 85 humidity non condensing A3 4 WARRANTY Telular will repair or replace our option inoperative units for up to two years from date of manufacture Excludes damage due to lightning or installer error Unauthorized modifications void this warranty Not responsible for incidental or consequential damages Liability limited to price of unit This is the exclusive warranty and no other warranties will be honored whether expressed or implied 56034002 1 9 2006 17 2006 Telular Corporation A4 0 Parts List Description Basic Hardware TG 1 Model TG1G0001 Model TG1G0001 meets the requirements for Household Burglary Household Fire and Combination Burglary Fire installations TG1G0001 has a plastic enclo
16. ARM TRANSMISSION Confirm that the Telguard enables the host C C to transmit alarm signals over the cellular radio network The Telguard is self registering with the Telular Communication Center if the activation form was submitted prior to installation During the processing of the first alarm signal over the cellular network the Telguard will transmit all of the programming parameters from the Telguard along with the information central station number and account code from the alarm panel Once this information is received the Telular Communication Center will transmit a message back to the Telguard indicating that the unit is registered When this message is received the LED S on the unit will begin operating in normal mode LED 1 one will be on solid 56034002 1 9 2006 8 2006 Telular Corporation The first alarm is for registration of the Telguard unit The first alarm will NOT be transmitted to the central station NOTE SPECIAL LED INDICATIONS DURING ACTIVATION IF THE TELGUARD FAILS THE REGISTRATION PROCESS IT WILL BE DISPLAYED ON THE LEDS 1 2 IF LED 4 AND LED 1 ARE FLASHING THE TELGUARD SERIAL NUMBER IS NOT IN THE DATABASE AT THE TELULAR COMMUNICATION CENTER CALL TECHNICAL SUPPORT TO VERIFY PROPER LINE RANGE IF ALL OF THE LEDS ARE FLASHING THE REGISTRATION MESSAGE WAS NOT RECEIVED AT THE TELULAR COMMUNICATION CENTER RETRY TRANSMITTING REGISTRATION MESSAGE IF TELGUARD FAILS A SECOND TIME TO REGISTER CHECK SIGNAL STREN
17. C LED will flash 4 times Restoral of this condition occurs when a measurable signal strength greater than 114 dBm is maintained for the trip period of 30 or 60 seconds 2 3 2 Radio Communications Failure Condition RFC Radio communications failure condition RFC is declared when Telguard is unable to transmit over the cellular network even with acceptable signal strength RFC is indicated by the STC System Trouble Condition LED flashing 5 times 2 4 COMPLETE POWER SUPERVISION Telguard monitors its backup battery as well as its AC power source and reports power conditions from either Telguard s integrated control and power module incorporates a battery charging circuit that is programmable for various battery capacities Battery charger circuit is monitored 2 4 1 Low Missing Battery Condition LBC The Telguard checks the backup battery voltage on initial power up and every 60 seconds thereafter If the battery voltage changes from good to bad state and is less than 11 6 volts a LBC is declared whereby the STC LED blinks twice every 5 seconds and the STC relay trips When the battery voltage increases to 12 1 volts the STC LED and STC relay restore Telguard also indicates Low missing Battery Condition LBC when battery charger fails 2 4 2 AC Failure Condition ACFC AC failure condition ACFC is detected immediately not programmable The AC Power LED goes out immediately the STC LED blinks once and the STC trip out
18. GTH IF SIGNAL STRENGTH IS OK THEN CALL TECHNICAL SUPPORT ON EITHER INDICATION OF FAILED REGISTRATION THE UNIT MUST BE RESET BY PUTTING THE J10 RSSI JUMPER IN THE REGISTRATION MESSAGE MUST BE RESENT OR THE TELGUARD WILL TRANSMIT ALL SIGNALS THROUGH THE TELCO CONNECTION SYSTEM STATUS LEDS REGISTRATION INDICATIONS ALL LEDS FLASHING FAILED REGISTRATION SIGNAL TOO WEAK LED 4 amp LED 1 FLASHING REGISTRATION ERROR CALL TECHNICAL SUPPORT LED 1 ON REGISTRATION SUCCESSFUL SYSTEM TROUBLE CONDITION STC LED 2 1 FLASH AC LOW MISSING 2 FLASH LBC LOW BATTERY AND OR BATTERY CHARGER FAIL 3 FLASH N A 4 FLASH NSC NO SERVICE 5 FLASH RFC RADIO FAILURE 6 FLASH DTF DIAL TONE FAIL 5 3 1 Setup amp Programming the Operating Parameters in the Telguard When the Telguard is received from the factory and is powered up for the first time it is immediately ready for registration provided the default settings are what you want The STC LED will flash to indicate any failure conditions The Mode LED will be on and the STC relay will be tripped If changes are required to the default settings the Telguard can be programmed using a line mans butt set connected to T amp R Test Points or a POTS phone connected to J7 where the C C is normally connected 5 3 1 1 Command Key Sequences for Pots Programming Key Sequence Description Enters the programming Mode i Exits programming and stores ch
19. IEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY TITLE DELIVERY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NO OTHER WARRANTIES WILL BE HONORED WHETHER EXPRESSED OR IMPLIED 56034002 1 9 2006 V 2006 Telular Corporation TABLE OF CONTENTS FOREW OR Distt aqa a kia ieee een ins en ain He nage ead ae eink a ata II NOTICES u Sa maa aAa a E a suala rade III ABOUT THIS MANUAL na a III FCC NOTICES at ede ka kak EXPOSURE RADIO FREQUENCY II EFFICIENT OPERATION maiii ti SBS tint III ANTENNA CARE AND IV ELECTRONIC DEVICES ting a nie na asam hid cel qq e SH Qua ua aa asss IV BLASTING AREAS paniers Tam SS aaa nag betes Usual hag au vag dash IV POTENTIALLY EXPLOSIVE ATMOSPHERESS IV REPAIR AND WARRANTY ah A A es IV FUTURE TESTING AND LIMITATIONS ON USE te re tree ieee V TERMS AND CONDITIONS FOR USE OF TELGUARD PRODUCTS PRODUCT V INDEMNIFICATION
20. L Listed plug in transformer Antenna 3 foot modular plug to plug cord for connecting Telguard to C C Telguard Installation and Operating Instructions Manual Backup Battery must be provided by installer s s RNY 2 You must also have certain installation test tools e Astandard telephone or lineman s butt set is required at the job site for use in programming the unit e Optimal signal strength is determined by placing the unit and antenna where the most LEDs up to four are lighted when using Telguard s on board Signal Strength Indicator feature so that the unit can be easily placed during installation where signal strength is greatest Upon location selection screws and a screwdriver will be required to attach the unit and antenna to the wall NOTE Your unit may be subject to airtime charges for unintended use Telular Cellular Service TCS offers several cellular service rate plans Check the Activation form that was shipped with your unit or call us to determine what rate plan each unit is operating under 3 Confirmation from the Telular Communications Center that the Telguard Digital unit is ready for installation and registration Registration is the process of establishing communications from the Alarm Panel to the Telular Communication Center 40 INSTALLATION SUMMARY There are five steps in installing Telguard properly IF YOU DO NOT PROCEED IN THE ORDER AND MANNER PRESCRIBED YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME
21. Reporting Format _ Subscriber Account Number _ DEALER ACCEPTANCE Dealer acknowledges and accepts all Telular Terms and Conditions Dealer authorizes the immediate activation of service Signature Print Name Date 99 56035201 TELULAR FAX 678 945 1651 CORPORATION 56034002 1 9 2006 16 2006 Telular Corporation A2 2 COMPATIBLE CONTROL COMMUNICATORS Any UL Listed Control Communicator that supports Contact ID format is compatible and may be used with TG 1 The installer should verify the complete compatibility at the time installation A3 0 DETAILED SPECIFICATIONS A3 1 DIALER TO INTERFACE ELECTRONICS The patented integrated interface by Telular Corporation allows digital dialers to dial into the cellular radio network Line voltage 26 Vdc into standard telephone device when on hook Dial tone Precision 350 440Hz 1 10 digits dial out capability Mode Loop start only 25mA 10 off hook Protected by U S Patents 4 658 096 4 775 997 4 922 517 4 737 975 4 868 519 5 134 644 A3 2 POWER e Maximum AC current draw 100 e Battery Supply e Maximum full charge DC voltage 13 8V 0 2V e Battery charging system Constant current Electronic short circuit protection e Maximum charging current of 240ma e Transformer Supplied 12 VAC 10VA UL plug in acceptable transformers e Basler Electronics part number 5189480032 e GlobTek part number WA1E800J00 N GTGTAB A3 3 DIGITAL CELLULAR R
22. System Trouble Condition NSC 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF LED 3 Mode 2 Cell Priority normal operation MODE Yellow Fast Flash C C off hook to transmit signals over cellular LED 4 Solid ON Telguard TG 1 waiting for acknowledgement from Acknowledgement Communication Center OFF Idle state Flashing When flashing with LED 1 unit has failed registration due to the programming of the panel CALL TECH SUPPORT On TG 1 initializing amp registering with cellular network or Transmitting Alarm Data Short Flash 1 sec Radio receiving message Long Flash 2 sec Radio sending message LED Function Table View RSSI Mode J10 SHORTED NO SVC LED 5 slow flash LED 4 2 off n a 1 LED 5 on LED 4 2 off lt 111 dBm 1 LED 5 LED 4 slow flash gt 110 dBm LED 3 2 off 2 LED 5 4 LED 3 2 off gt 100 dBm 2 LED 5 4 LED 3 slow flash gt 90 dBm Minimum signal LED 2 off strength required 3 LED 5 3 on LED 2 off gt 80 dBm 3 LED 5 3 LED 2 slow flash gt 70 dBm 4 LED 5 2 gt 60 dBm Note LED 1 on indicates more than one cellular tower 56034002 1 9 2006 14 2006 Telular Corporation A2 0 Operational Quick Reference Table LED Relay Radio Response Output Message Internal Action Telguard Event Typical C
23. TELGUARD DIGITAL TG 1 Residential Primary Cellular Alarm Communicator Cellular Alarm Transmission System Using GSM Digital Cellular Technology MODEL TG1G0001 SECURITY SIGNALING Q LISTED INSTALLATION AND OPERATING INSTRUCTIONS COMPANY CONFIDENTIAL eee TELULAR 989 CORPORATION Corporate Headquarters 647 North Lakeview Parkway Vernon Hills Illinois 60061 847 247 9400 Fax 847 247 0021 For use by TELGUARD customers only Distribution to others strictly prohibited Revised January 9 2006 TELGUARD is a registered trademark of Telular Corporation Products are protected under one or more of the following U S patents 4 658 096 4 737 975 4 775 997 4 868 519 4 922 517 2006 Telular Corporation 56034002 1 9 2006 2006 Telular Corporation FOREWORD Many customers purchase the Telguard Digital because they prefer its price and features The Telguard model TG1G0001 is UL Listed for Household Fire systems and Household Burglary systems This means that the TG1G0001 may be used in Household Burglary systems Household Fire systems or combined Household Burglary amp Fire system as the main communication line The TG1G0001 may not be used in applications that require UL Grade A Burglary or Fire Listings 56034002 1 9 2006 ii 2006 Telular Corporation NOTICES ABOUT THIS MANUAL This manual assumes that you have basic security system installation skills such as measuring voltages strippin
24. TG 1 TELCO DIALER BATTERY 8 2 BLANK PIN ean 800MA SYSTEM TROUBLE pales 200000 HOST STC LED 2 papa 5 6 7 8 9 1 FLASH AC LOW MISSING JP4 2 FLASH LBC LOW BATTERY EARTH 3 FLASH Not Used 4 FLASH NSC NO SERVICE GROUND 5 FLASH RFC RADIO FAILURE 6 FLASH DTF DIAL TONE FAIL 24 HOUR ZONE N C REGISTRATION CAUTION INCORRECT CONNECTIONS LED 1 MAY RESULT IN DAMAGE TO UNIT ON UNIT REGISTERED OFF UNIT NOT REGISTERED If flashing with LED 4 DENIED NACK www Telauard com Call Technical Support REFERTO Nero AND OPERATING TE PULAR CORPORATION If all LED s flashing NO RESPONSE INSTRUCTIONS MANUAL THIS DEVICE COMPLIES 420 Thornton Road Suite 109 Check Signal Strength I Lithia Springs GA 30122 WITH FCC RULE PART 15 800 229 2326 Fax 678 045 1651 56034002 1 9 2006 12 2006 Telular Corporation A1 2 JACK AND PIN ASSIGNMENTS Jack Connects Pin Status LED Designation Assignment Function Reference J7 Digital Dialer 1 Brown R1 Connects C C digital MODE LED will flash CIC Digital input output 2 Gray dialer input output when C C is Dialer of host C C 4 Red R Ring through unit communicating over 5 Green T Tip cellular 7 Blue 8 White T1 A1 3 TERMINAL STRIP PIN ASSIGNMENTS Terminal Definition Connects Function Status LED Strip Pin To Reference Enables transmission of programmed supervisory When fault condition trouble code occurs 1 STC Supervisory 24 h
25. anges TO PROGRAM THE TELGUARD A Put the line mans butt set in talk mode or pick up the POTS phone B Connect power to the Telguard when ready for programming you will hear 2 beeps C Press this will put the Telguard into a Master Access programming mode 2 beeps D Enter changes required The syntax for programming a specific memory location is as follows MEMORY LOCATION 3 digits will respond with 2 beeps then VALUE will respond with 2 beeps At this point the changes have been saved E Then press you will hear 2 beeps then hang up This saves the change and exits the programming mode 56034002 1 9 2006 9 2006 Telular Corporation 5 3 2 Complete the Telguard Programming Data Sheet Fill out the following Telguard Programming Data Sheet The completed data sheet enables you to properly install and test the Telguard as well as provide a valuable aid to future troubleshooting if it becomes necessary Detach and retain this data sheet in your customer account file for future reference The Telguard default setup is pre programmed at the factory Default setup values are listed and highlighted in bold type MEMORY FIELD DEFAULT SETTING LOCATION VALUE 833 C C Reporting Format 08 08 Contact ID 851 STC Trip Output 27 Enter the SUM TOTAL of the events that you wish to trip the Reporting STC relay by ADDING the corresponding values Normally Closed 00 STC Trip Input Not Used 01
26. ar devices may affect inadequately shielded electronic equipment RF energy may affect improperly installed or inadequately shielded electronic equipment operating in homes and businesses Check with the manufacturer or its representative to determine if these systems are adequately shielded from external RF energy Consult the manufacturer of any personal medical devices such as pacemakers hearing aids etc to determine if they are adequately shielded from external RF energy BLASTING AREAS To avoid interfering with blasting operations turn OFF your unit when in a blasting area or in areas posted Turn off two way radio Construction crews often use remote control RF devices to set off explosives POTENTIALLY EXPLOSIVE ATMOSPHERES Turn OFF your unit when in any area with a potentially explosive atmosphere It is rare but your Telguard Digital or its accessories could generate sparks Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include fueling areas such as gas stations below deck on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Do not transport or store flammable gas liquid or explosives in the area of
27. ard The design of your Telular Telguard complies with this updated Standard Of course if you want to limit RF exposure even further than the updated ANSI Standard you may choose to install the unit in a manner that locates its antenna at an even greater distance from the general public than is recommended as a minimum by the standard To insure compliance with the standard when selecting a mounting location for your Telguard do not mount it or its associated antenna in an area where the general public could reasonably be within 8 inches 20 centimeters of the antenna EFFICIENT OPERATION Do not operate your Telular product when holding the antenna Be sure to mount the unit such that its antenna is a minimum of eight 8 inches 20 centimeters is maintained from the general public For the best service quality keep the antenna free from obstructions and point the antenna straight up 56034002 1 9 2006 iii 2006 Telular Corporation ANTENNA CARE AND REPLACEMENT Do not use the unit with a damaged antenna If a damaged antenna comes into contact with the skin a minor burn may result Have your antenna replaced by a qualified technician immediately Use only a manufacturer approved antenna Non approved antennas modifications or attachments could impair service quality damage the Telguard and violate FCC regulations ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF energy However RF energy from cellul
28. battery condition Restores when battery voltage gt 12 1 vdc d NSC Trips 30 60 sec on no service condition due to loss of RF signal strength Restores 30 60 seconds after RF signal strength is available e RFC Trips on radio failure to communicate with the Telular Communication Center 5 4 2 Check Telguard Supervisory Trip to C C After you have connected the STC trip outputs check to be sure that they operate correctly 5 4 2 1 Reprogram C C to Send Proper Code Reprogram C C if necessary to send proper alarm code when tripped by the Telguard s supervisory output Program zone restoral as desired 5 4 2 2 Check Proper Operation of Telguard Supervisory Output Check for proper operation of each programmed supervisory output by causing it to trip the C C and be sure the proper LED illuminates and that the proper trouble code is reported to the central station Skip the testing of any supervisory functions that have not been enabled Note that the yellow mode LED starts to flash when the C C goes off hook to report the alarm signal over cellular Low Battery Condition LBC Disconnect the battery and during the next 60 seconds check to see that the STC LED flashes 2 times indicating that the battery is missing Check to see that the C C transmits the STC trouble code over cellular to the central station Reconnect the battery and check during the next 60 seconds to see that the STC LED goes off indicating the missing battery condi
29. cellular SMS transmission device that is installed at the protected premises to provide primary alarm transmission integrity for household burglary and fire systems It is used to provide a primary transmission path cellular for control communicators C Cs 2 2 COMMUNICATION FORMATS The Telguard reads the C C s alarm messages and converts the C C s Ademco Contact ID handshake data format into SMS packet data protocol for transmission over the cellular radio network In order for the C C to be compatible with the Telguard the C C must be programmed to transmit alarm messages to the central station using Ademco Contact ID format Contact ID format requires a four digit account number using digits 0 9 0001 9999 23 COMPLETE SUPERVISION OF COMMUNICATION PATH The Telguard Digital TG 1 continuously supervises the primary cellular communication path If the cellular communications path becomes inoperative the Telguard generates a relay trip output that can be connected to a zone input of the host control communicator and or used to activate remote sounding devices 56034002 1 9 2006 1 2006 Telular Corporation 2 3 1 Service Condition NSC Telguard declares a no service condition NSC when the measured receive cellular radio signal strength at the protected premises drops to 114 dBm or less NSC is programmable to trip the supervisory relay output STC relay after a 30 or 60 second delay When STC relay trips the ST
30. directly to the host C C digital dialer via the Telguard s TG 45 jack in the normal fashion One programmable supervisory trip STC output is available for connection to the host control communicator s trip zone input terminals in order to provide a Telguard trouble signal to the Additionally automatic self test and status on demand report signals are transmitted exclusively over the cellular network to the Telular Communication Center Telguard has its own internal power supply battery charger All cellular monitoring and supervisory functions are built in No extra modules are required The Listed equipment at the Telular Communication Center TCC plays a key role in the operation of every Telguard All Telguard units are required to use the Communication Center because of the C C alarm signal format encoding and decoding requirements used in packet data transmissions over the digital cellular network The Communication Center also manages the real time databases for cellular activation and a complete history of every Telguard s operating conditions These conditions include programming setup information cellular alarm transmission information supervisory trouble information status on demand information and automatic self test information 2 0 FEATURES This section summarizes the key features of the Telguard Digital TG 1 Actual installation instructions begin in Section 5 0 2 1 OPERATING MODE The Telguard Digital TG 1 is a digital
31. e a Dealer Account Number that will be used for all Telguard Digital activations 3 2 SUBSCRIBER ACCOUNT ACTIVATION Activate Telguard prior to leaving for the job site Activation of the Telguard can be accomplished by either of the two following methods 1 FAX the completed Telular Cellular Service Activation Form that is shipped with each Telguard to Telular Customer Service at 678 945 1651 2 INTERNET Complete the Activation Form online at www Telguard com Within 30 minutes of receipt of the activation request the subscriber record will be created and billing of service will commence Telular Customer Service is open from 8 00 AM 8 00 PM EST Monday Friday 9 00 AM 1 00 PM EST Saturday and closed during major holidays Activation requests received after hours will be processed by 9 00 AM EST the next business day 56034002 1 9 2006 5 2006 Telular Corporation 333 PRE INSTALLATION CHECKLIST Before attempting to connect Telguard to the host C C please note the following 1 Be sure you have all the proper parts before you go to the job site The following items are shipped with each Telguard unit v Activation Form Complete the Activation Form online at www Telguard com or fax your activation form to TCS Telular Cellular Service prior to leaving for the job site Activations take place Monday Friday during business hours and Saturdays from 9 00AM 1 00PM EST Basic Telguard unit in a plastic enclosure U
32. e maximum signal strength Pick the place where the most LEDs up to four are lighted LED Function Table View RSSI Mode NO SVC LED 5 slow flash LED 4 2 off n a 1 LED 5 on LED 4 2 off lt 111 dBm 1 LED 5 LED 4 slow flash gt 110 dBm LED 3 2 off 2 LED 5 4 LED 3 2 off gt 100 dBm 2 LED 5 4 on LED 3 slow flash gt 90 dBm Minimum signal LED 2 off strength required 3 LED 5 3 on LED 2 off gt 80 dBm 3 LED 5 3 on LED 2 slow flash gt 70 dBm 4 LED 5 2 on gt 60 dBm Note LED 1 on indicates more than one cellular tower NOTE If you cannot obtain a signal strength reading of 272 TWO LEDS SOLID AND THE THIRD LED ON SLOW you will probably need to move the unit and or remote antenna higher or switch to a special antenna as described below 5 1 5 1 Antenna Options Antenna problems are unlikely unless the premises are located in a fringe network coverage area in a building below ground level or in a metal structure If you require a higher gain antenna or a longer cable assembly please contact your Telular Sales Representative at 800 229 2326 Telular offers a variety of high quality low loss dual band antenna cables and high gain antenna 5 2 STEP 2 CONNECT TELGUARD JACK 7 Plug the modular jack of the C C to Telguard cable supplied from C C to J7 on the Telguard 5 3 STEP 3 PROGRAM THE TELGUARD FOR AL
33. ed The Communication Center captures all current and historical data pertaining to the operation of the Telguard when it processes the automatic self test signal on to the central station This data contains current operational status C O S of the Telguard such as All OK AC fail condition low missing battery condition or any combination of these as well as the current signal strength In addition the data also contains historical data for supervisory events that occurred since the last self test signal was transmitted This data includes the number of occurrences of AC fail conditions low battery conditions line fault conditions communications failure conditions and no cellular service conditions This additional information is available by contacting Telular Technical Support 56034002 1 9 2006 2 2006 Telular Corporation 2 5 1 Telguard Remote Query Capability Although Telguard has the capability for a daily weekly or monthly automatic self test a separate feature is provided for determining the current operational status of every Telguard This feature is called Remote Query and is used to provide real time operational status for Telguard on demand It is useful in resolving STC events that are reported by the C C to the central station Authorized personnel can initiate the Remote Query at any time by calling Customer Service The Remote Query causes Telguard to upload current operational status data and historical data just a
34. g wire properly connecting wires together connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installation and programming tasks related to various control communicator panels The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable However Telular assumes no responsibility for inaccuracies and reserves the right to modify and revise this manual without notice It is our goal at Telular to always supply accurate and reliable documentation Ifa discrepancy is found in this documentation please mail or fax a photocopy of the corrected material to Telular Security Products Technical Services Department 420 Thornton Road Suite 109 Lithia Springs GA 30122 Fax 678 945 1651 2006 Telular Corporation Lithia Springs GA U S A All rights reserved FCC NOTICES EXPOSURE TO RADIO FREQUENCY ENERGY In 1991 the Institute of Electrical and Electronics Engineers IEEE and in 1992 the American National Standards Institute ANSI updated the 1982 ANSI Standard for safety levels with respect to human exposure to RF energy Over 120 scientists engineers and physicians from universities government health agencies and industry after reviewing the available body of research developed this updated Standard In March 1993 the U S Federal Communications Commission FCC proposed the adoption of this updated Stand
35. he Telguard Digital TG 1 unit with supplied dipole antenna is designed for indoor installations 56034002 1 9 2006 7 2006 Telular Corporation These considerations should be coupled with the best RSSI indication obtainable see section 2 7 1 Care should be taken to insure that a large metal object such as a refrigerator or a metal cabinet is not located on the opposite side of the wall If moving the Telguard to a different location is not practical then you may need a cable and remote the antenna in order to receive adequate radio signal strength Pick a high visually secure spot using the guidelines below 5 1 4 1 Tips for Improved Radio Signal Reception e higher the antenna the better So start in the drop ceiling above the unit and proceed up from there to the roof if necessary e Remember the antenna should be as inconspicuous as possible for greatest visual security to keep the antenna away from sources of RF interference including pumps compressors ovens etc or where metal objects can shield it or otherwise block the cellular radio RF signal e Place the antenna perpendicular to the ground either right side up or upside down Do not mount the antenna horizontally 5 1 5 Measure Received Signal Strength RSSI for Best Antenna Placement Measure the received signal strength by putting jumper J10 SHORTED This switches the LEDs to signal strength mode Now slowly move the unit or remote antenna to achiev
36. larm Data Short Flash 1 sec Radio receiving message Long Flash 2 sec Radio sending message 2 7 1 LED Signal Strength Indication The Telguard provides the installer with an easy to use LED radio signal strength indicator RSSI for positioning the unit or remote antenna to obtain the strongest RF signal possible A signal strength reading can be obtained at any time there is power applied to the Telguard without affecting the operation of the unit When the RSSI jumper J10 is SHORTED the Telguard displays the current received signal strength within 5 seconds The signal strength is read from left to right using the four sequential LEDs located on the top right side of the printed circuit board with the Radio TX LED 5 and the STC LED 2 See Appendix A1 4 for RSSI table 56034002 1 9 2006 4 2006 Telular Corporation 2 8 TELGUARD SETUP PROGRAMMING PARAMETERS The Telguard will not operate until the unit is activated from the Telular Communication Center Certain Telguard operating parameters may need to be changed from the factory default programming by the installer during installation in order to have the Communication Center process alarm signals to the central station These setting include the STC supervisory trip input settings CFC settings NSC trip delay time and standby battery size The Communication Center responds with a radio acknowledgement to the Telguard clearing the STC condition and allowing the Telguard t
37. lation approach 5 1 through 5 5 provides the alarm installer with the easiest and fastest method of properly installing Telguard Please follow the instructions carefully and if you should need assistance or have any questions call Telular TECHNICAL SUPPORT at 1 800 229 2326 extension 9 NOTE Dealer Account Establishment and Cellular Activation must be complete prior to Installation see section 3 0 5 1 STEP 1 ACTIVATE amp REGISTER TELGUARD UNIT Installation Tip Activate cellular service prior to leaving for the job site to avoid a second trip 5 1 1 Activate Cellular Service Complete the activation form online at www Telguard com or Fax the activation form that is included with the product to Telular Cellular Service to activate cellular service Service activation takes place Monday Friday from 8 00AM to 8 00PM and Saturday 9 00AM to 1 00PM EST Service activation occurs within 30 minutes of receipt of the activation form Registration occurs automatically upon power up of the unit 5 1 2 Locate Unit Pick a spot next to the C C where you think the Telguard will be mounted and place the unit down temporarily in that spot Do not mount it permanently now since it may need to be moved to receive a better cellular radio signal or a remote high gain antenna may be necessary 5 1 3 Connect Backup Battery and AC Power Transformer To apply power to Telguard attach battery leads to battery terminals noting polarity Connect the
38. n aaa 3 2 6 1 PROGRAMMABLE SUPERVISORY TRIP OUTPUT STC RELAY 3 27 DIAGNOSTIC AND STATUS 5 4 2 7 1 LED SIGNAL STRENGTH INDICATION 4 28 TELGUARD SETUP PROGRAMMING PARAMETERS asas 5 2 9 ULADIS TING S dail ak ai buana thee 5 3 05 GETING READY itis S ans an na a hana a kaa aaa hua AT 5 3 1 DEALER ACCOUNT ESTABLISHMENT 5 3 2 SUBSCRIBER ACCOUNT ACTIVATION n 5 3 8 PRE INSTALEATION CGHEGCKLISTU nahua qina uh asas saka daa 6 4 0 INSTALLATION SUMMARY uuu a ususqa uama E a eR EA AGa E RAA ag 6 4 1 ACTIVATE REGISTER TELGUARD ON CELLULAR 6 42 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO 6 43 CONNECT SUPERVISORY TRIP OUTPUT ee tee ete eens 6 44 COMPLETE THE INSTALLATION uu cece isie 6 50 INSTALLATION STEPS a ua a 7 5 1 STEP 1 ACTIVATE amp REGISTER TELGUARD UNIT a 7 56034002 1 9 2006 vi 2006 Telular Corporation 51 1 ACTIVATE CELLULAR SERVIC Enie u uuu gets
39. o operate over the cellular radio network The programmed parameters are transmitted automatically to the Telular Communication Center when the Telguard is activated 29 UL LISTINGS Model TG1G0001 meets the requirements for all Household Burglary Household Fire and Combined Household Burglary Fire installations TG1G0001 has a plastic enclosure and dipole antenna TG1G0001 is UL Listed for the following e UL Household Burglary e UL Household Fire e UL Household Burg Fire Combination 3 0 GETTING READY The Telguard can only be activated when all the necessary accounting information has been entered into the customer database located at the Telular Communication Center The database includes information about the customer account unit location and system test plan information 3 1 DEALER ACCOUNT ESTABLISHMENT Prior to activation of any Telguard unit a Dealer Account must be established Once the Dealer Account has been established and service credit line established between the Security Dealer and Telular a Cellular Service Activation form may be submitted Establish your Dealer Account by completing the Telular Cellular Service Dealer Account Application that is included with every Telguard and faxing it to Telular Customer Service at 678 945 1651 Once the application has been completed you will receive an acknowledgment within 1 business day or sooner This is a one time event the acknowledgment from the Telular Customer Service will includ
40. our trip Relay Trip zone inputon e AC Power Fail ACFC AC Power LED OFF 2 STC output for host C C AC failure detected at 102 VAC STC LED Flashes 1 programmable time trouble conditions e LowlMissing Battery Condition LBC due to STC LED Flashes 2 Normally closed Low Battery detected at 11 6 VDC times e Radio Communications Failure RFC due to STC LED Flashes 5 Failure to receive Ack after 3 attempts times e Loss of Telguard Dial Tone Voltage DTF STC LED Flashes 6 due to Improper dial tone voltage lt 20 VDC times e Service Condition NSC due to STC LED Flashes 4 Received Signal Strength lt 114 dBm times 3 NC No connection 4NC 5 Battery 12V Backup 6 Battery battery Input 8 AC AC power 120 VAC AC Power LED ON 9 AC input 60Hz un Provides primary operational power to Telguard and when AC is normal 12 VAC 10VA switched battery charging circuit AC power LED OFF circuit And STC LED Flashes 1 time when AC is low 56034002 1 9 2006 13 2006 Telular Corporation A1 4 LED MODES AND FUNCTIONS LED Function Table Normal Operating Mode J10 OPEN LED Symbol Color Duty Cycle Indication LED 1 Green Solid On Unit is registered with the message center and enabled Registration Unit not registered with message center and disabled Flashing Unit is registered but disabled System Trouble Condition Low Missing Battery Condition AND OR Battery Charger Failure 4 Flashes
41. put is activated after 2 hours When AC power returns to normal 2106 VAC for 60 seconds the AC Power LED turns on immediately and the STC trip output restores after 60 seconds 2 4 3 Dial Tone Failure DTF The Telguard continuously monitors the 30V sully circuit that provides dial tone to the C C A Dial Tone Failure DTF is declared when the 30V supply drops to 20V or less while the C C is on hook The STC LED will flash 6 times and the STC relay will trip Additionally a TYPE 2 supervisory message is automatically transmitted to the Telular Communications Center This condition represents a catastrophic failure and will require contacting the Telular Communications Center for resolution 2 4 4 Catastrophic Failure CF Catastrophic Failure CF is any condition that causes the Telguard to stop functioning at all levels Most commonly because of AC power failure followed by a complete discharge of the backup battery The STC trip output is activated and visible indication is loss of all LED activity 2 5 TELGUARD AUTOMATIC SELF TEST REPORT The Telguard automatic self test signal is programmed to daily weekly or monthly schedule as prescribed by contract The central station receives the automatic self test report in the same format that the C C normally uses for communication over the telco line The central station provides the Telguard self test code along with the time and frequency of transmission when the Telguard is initially activat
42. s the automatic self test described above except that the query signal is controlled by the one who initiates it The query signal is held in the Telguard database at the Communication Center for review and is not forwarded on to the central station 2 6 TELGUARD TERMINAL STRIP CONNECTIONS The conveniently located terminal strips provides wiring connections for the Telguard supervisory trip outputs battery leads for connecting to a 12 volt 4 0Ah or 7 0AH rechargeable battery and AC power The terminal strip can accommodate solid or stranded wire sizes from 14 to 22 gauge 2 6 1 Programmable Supervisory Trip Output STC Relay The Telguard Digital TG 1 has one supervisory relay trip output STC and is energized in a powered up state when no system troubles exist It enables a supervisory trouble code to be transmitted to the central station when connected to a C C s 24 hour instant input zone The STC relay is programmable using a standard touch tone telephone or butt set to meet virtually any installation requirement The following supervisory features or combination of features are programmable to trip the STC relays in order to meet a variety of installation requirements e Trips on AC fail condition ACFC Trips on low or missing battery condition LBC e Trips on no service condition NSC e Trips on radio communication failure condition RFC The following system trouble features are embedded in the Telguard for tripping
43. sure and dipole antenna TG1G0001 is UL Listed for the following o UL Household Burglary o UL Household Fire UL Household Burg Fire Combination General Accessories ACD 12 12 feet of antenna cable and mounting bracket ACD 35 35 feet of low loss high performance antenna cable and mounting bracket ACD 50 50 feet of low loss high performance antenna cable and mounting bracket ACD 100 100 feet of low loss high performance antenna cable and mounting bracket HGD 0 High Gain Directional Antenna 56034002 1 9 2006 18 2006 Telular Corporation
44. tion has been restored e Service Condition NSC Disconnect the antenna from the Telguard Check to see that the STC LED flashes 4 times in 30 60 seconds and the C C transmits the STC trouble code over the telco line indicating loss of RF signal strength Reconnect the antenna and check to see that the STC LED goes off in 30 60 seconds indicating RF signal strength resorted e Note The Received Signal Strength RSSI must be less than 114 dBm in order to cause a NSC condition If the Telguard is located in a high signal strength area close to a cellular tower it is possible for the signal strength to be greater than 114 dBm even with the antenna disconnected e AC Fail Condition ACFC Disconnect the 12VAC 10VA transformer and check to see that the AC POWER LED goes out and the STC LED flashes once indicating that AC power is missing Reconnect the AC transformer and check to see that the AC POWER LED goes on and the STC LED goes off indicating that AC power has been restored No transmissions will be sent to the central station The AC power must be off continuously for 2 hours before the STC relay causes the C C to send a trouble code If the AC power is restored for 60 seconds or more then the 2 hour timer restarts 5 5 STEP 5 COMPLETE THE TELGUARD INSTALLATION Last step is to verify settings and permanently mount the Telguard 5 5 1 Check Settings Check the jumper setting of J10 LED mode open normal shorted RSSI mode
45. tral monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device is subject to component failure Although this equipment is designed to be long lasting the electrical components could fail at any time Due to these limitations we recommend that if the automatic self test feature is not enabled other arrangements be made with the user to test the system at least once every three months Moreover arrangements should also be made for on site inspection test by a licensed alarm installer at least once each year TERMS AND CONDITIONS FOR USE OF TELGUARD PRODUCTS PRODUCT These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND You agree to accept sole responsibility for any misuse of the Product by you and in addition any negligent or illegal act or omission of your or your agents contractors servants employees or other users of the Product so long as the Product was obtained from you in the use and operation of the Product
46. your Telguard Digital or accessories Vehicles using liquefied petroleum gas such as propane or butane must comply with the National Fire Protection Standard FPA 58 For a copy of this standard contact the National Fire Protection Association One Batterymarch Park Quincy MA 02269 Attn Publications Sales Division REPAIR AND WARRANTY If trouble is experienced with the Telguard Cellular Alarm Transmission System please contact Telular Technical Service in the U S A for repair and or warranty information Telular Security Products TECHNICAL SERVICES DEPARTMENT 420 Thornton Road Suite 109 Lithia Springs GA 30122 Phone 800 229 2326 The customer user should not attempt any repair to the Telguard Cellular Alarm Transmission System Repair of this equipment should be referred to only qualified technical personnel 56034002 1 9 2006 iv 2006 Telular Corporation FUTURE TESTING AND LIMITATIONS ON USE Telguard is part of an advanced design alarm communication system It does not offer guaranteed protection against burglary and fire Any alarm communication system is subject to compromise or failure The Telguard will not work without power Devices powered by AC will not work if the AC power supply is off for any reason however briefly and at the same time the backup battery is missing dead or not properly installed The cellular radio network needed to transmit alarm signals from a protected premises to a cen
Download Pdf Manuals
Related Search