User Manual - Hope Industrial Systems
Contents
1. Mechanical Drawings Mechanical Drawings Front and Side Views 437 8 mm gt 17 24 1 z 353 6 mm 231 6 mm 290 9mm Z 13 92 9 12 145 ES E Le 307 6 mm gt 12 11 7 1mm 0 28 Bottom View 348 0 mm 13 70 53 3 mm 210 DO0D00000 0000008000000 Design to maximum depth 0000000000000000 0000000000000000 0000000000000000 0163 5 mm to ensure future 74mm compatibility with later revisions 0 28 437 8 mm and replacement units 17 24 A ZN ML15G User Manual March 2014 Installation Instructions Installation Instructions Step 1 Prepare for Installation IMPORTANT Perform the following steps BEFORE installation of the monitor into the panel 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper air flow into and out of the unit 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit A gt The maximum rated temperature for the HIS ML15 is 50 C 122 F gt Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan can greatly reduce2. Environmental EC 60721 3 Reliability e WEEE Registration No WEE DJ1859ZX for UK only Enclosure UL50E File No E318630 22 ML15G User Manual March 2014 in Warranty Statement Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage We warrant this product to be free from defects in material and workmanship subject to the conditions set forth below The warranty on all industrial display products KB R2 and KB M2 keyboard series KVM2 extender series and ENCL TC and ENCL PC enclosure series remains in force for a three year period beginning on the date we invoice you The warranty period on KB PL1 keyboards is two years and all other keyboards carry a one year warranty If Hope Industrial Systems repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit For orders sold through our U S operations at our expense we will return the product to any location within the U S A via the shipping method of our choice Shipping fees for products returned to customers o
3. behind and on each side for air ventilation ML15G User Manual March 2014 Installation Instructions 3 Cuta rectangular hole in the panel gt Cutout Dimensions W x H for the HIS ML15 406 9 mm x 323 1 mm 16 02 x 12 72 0 5 mm 0 020 4 Clean and deburr the panel hole 5 Separate the rear collar from the monitor by removing the 12 nuts 6 Referto the enclosure mounting diagram below 7 Insert the unit into the front of the panel and re attach the collar NOTE Contact Hope Industrial Systems if for any reason your application does not allow for installation of the collar 8 Tighten all 12 nuts to a torque of 10 15 inch pounds to ensure a watertight seal between the bezel gasket on the monitor and the equipment panel Go around all nuts twice to ensure an even compression on gasket NOTE If a torque wrench is not available tighten all nuts evenly until bezel sits 1 6 to 2 4 mm 1 16 to 3 32 off the front of the panel 5 2 10 ML15G User Manual March 2014 Video Settings Video Settings Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is important for maximizing the quality of the screen image and for minimizing eye strain The timing mode consists of the resolution e g 1024 x 768 and refresh rate or vertical frequency e g 60 Hz After setting the timing mode use the On Screen Displ
4. If this fixes the problem and allows the monitor to work properly then the KVM extender is the source of the problem Please refer to the troubleshooting section of the KVM extender manual or contact Hope Industrial Systems for additional assistance Symptom Causes Solutions No image on Monitor is not powered on Press the Power button on the the screen and monitor and make sure the Power control s Power Indicator light is lit green Indicator light is Check power connections at the not lit monitor and power source Signal Video cable is not plugged in Check the video cable connection at the message box correctly monitor PC and or KVM extender anino image PC is in Power Saving Power Saving mode can usually be exited on the screen mode by moving the mouse PC is not powered on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal No image on Video cable is not plugged in Check the video cable connection at the the screen and correctly monitor PC and or KVM extender Power PC is in Power Saving Power Saving mode can usually be exited Indicator light is mode by moving the mouse lit orange PC is not powered on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal 17 NET ML15G User Manual March 2014 in Troubleshootin
5. Left Menu Right On Screen Display OSD Brightness Contrast Horizontal Position Vertical Position OSD Menus Transparency Phase Clock Color Temperature Horizontal OSD Position Vertical OSD Position Graph Text Recall Language Auto Adjustment Exit Touch Screen Option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer ML15G User Manual March 2014 21 in Specifications Physical Enclosure Type Panel mount rear collar compresses gasket against panel 5 16 maximum panel thickness held by 12 M5 studs Panel Rating with proper Built to IP65 IP66 standards installation NEMA UL Type 12 4 Black Powder Coated Faceplate NEMA UL 12 4 4X Stainless Steel Faceplate Total Product Depth 53 3 mm 2 10 Depth Behind Front Edge of Panel 46 2 mm 1 82 NOTE Design to maximum depth of 63 5 mm 56 5 mm behind front edge of panel to ensure future compatibility with later revisions and replacement units Front Bezel Outside 437 8 mm x 353 6 mm x 7 1 mm 17 24 x 13 92 x 0 28 not Dimensions W x H x D including gasket Cutout Dimensions 406 9 mm x 323 1 mm 16 02 x 12 72 0 5 mm 0 020 W x H CNetWeight ms Shipping Weight 18 lbs Compliances and Certifications UL 60950 3 Edition CUL Recognized Component File No E212889 e UL 508A Listed File No E318630 Class e CAN ICES 3A NMB 3A CE
6. insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the READ ME FIRST htm file in a web browser Select the appropriate driver 3 Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen driver installation Calibrate the Touch Screen Once the driver has finished installing you are ready to calibrate the touch screen Open the touch screen s Control Panel by clicking on the Elo Touchscreen icon I located in the host computer s Control Panel Under the General tab click the Align button to start the calibration routine NET T in ML15G User Manual March 2014 Installation Instructions Step 3 Install into Panel Once you have completed the full bench test configuration and confirmed that all components are working properly you are ready to install the monitor into its panel cutout A WARNING Hope Industrial Systems will not assume liability for damage to internal electronics due to improper installation Contact Hope Industrial Systems if you need additional assistance 1 Refer to the drawing below for the cutout dimensions for the HIS ML15 406 9 mm gt 16 02 323 1 mm 12 72 2 Locate position in panel for mounting of the monitor Ensure that there is adequate space behind the panel Allow extra space 12 7 mm 0 5
7. menu scroll to the Exit function and press the minus or plus button 5 2 12 ML15G User Manual March 2014 Video Settings Button Control Functions Minus Auto When the OSD menu IS NOT displayed Adjustment Shortcut to Auto Adjustment When the OSD menu IS displayed e Adjusts items in the menu down Adjusts items in the menu up a Turns the monitor on and off Power Indicator LED lit green power is ON Light LED not lit power is OFF LED lit orange monitor is in Power Saving mode Menu Left Opens the OSD menu Scrolls left counterclockwise through the OSD menus Menu Right Opens the OSD menu Scrolls right clockwise through the OSD menus OSD Lock Settings gt OSD Lock Press and hold the minus plus and right gt buttons for seconds The message OSD Lock Out should appear If any buttons are pressed the message OSD Lock Out will display for 20 seconds gt OSD Unlock Press and hold the minus plus and right gt buttons for seconds The message OSD Unlocked should appear ML15G User Manual March 2014 13 in Video Settings On Screen Display OSD Menus To open the OSD menu press the left lt or right gt button once Menu Description Brightness Adjusts the background black level of the screen image 101 scales of brightness are available 0 to 100 Contrast Adjusts the difference between the
8. temperature gt Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the specifications of the unit gt The maximum rated humidity for the HIS ML15 is 90 non condensing ML15G User Manual March 2014 Installation Instructions Step 2 Bench test Configuration Make sure everything works before installing into the production environment v TIP If using a KVM extender please refer to the installation instructions included with the KVM extender module It is particularly important to bench test the full configuration prior to final installation This will help to identify and troubleshoot any system issues while configuration changes may still be easily made Install Cable Connections All monitors are shipped with both a 6 ft 1 8 m VGA video cable and 6 ft 1 8 m power cable unless longer cables were ordered in their place If you ordered a touch screen monitor you also received a 6 ft 1 8 m USB cable and 6 ft 1 8 m Serial RS 232 cable The cable ports are located on the rear of the monitor Refer to the following diagram and instructions to connect power video and t
9. ANANG HIS HOPE INDUSTRIAL SYSTEMS 15 PANEL MOUNT INDI REVISION G E USER MANUAL Model No HIS ML15 Table of Contents Safety and Regulatory INformMAation oousmmssonurs ii 3 eie om Em 3 Waste Electrical and Electronic Equipment Directive 3 Mechanical DrawilHlgS sessesxn adimi tk ph kai Bii RIA RE I ERN RR LN ERU D Ra KU 4 Front ANG 196 VIEWS 5 it D Xx REX DU ete de eene d rex casei Qe A RR RE 4 sum e EE 4 Installation Instructions o ioo roo oo ro rion or one aannaaien naaa 5 Step 1 Prepare for InstallatiOn e ert n a en s anc a RO REA ERA 5 Step 2 Bench test Configuration icri iris 6 ljstall Cable CONNECHONS iness M id 6 Install Touch Screen DIVER iii ia ii la 7 Step 3 NDW p ii 9 Video Setting Ssss T 11 Setting the MOS ood ert reet t P EDU RYE 11 Control Panel ButtOrs eec 12 OSD Lock Setlings iii REEL rede D FR tema 13 On Screen Display OSD MOrilus iere terae eg eve de ve Rea 14 Cleaning mee U 16 Troubleshooting a AA Aaa EaR 17 Video Troubleshooting E TE 17 Touch
10. Screen Troubleshooting eene nnn 19 Specifications s 20 DISPIAY EM 20 ElecttICal ERA 20 Environmental cto etd tee E 20 WIG E a 21 eee 21 iie 22 Compliances and Certifications ee RR pk 22 Warranty Statemieint e 23 2 2 a ML15G User Manual March 2014 Safety and Regulatory Information Safety and Regulatory Information A WARNING To prevent fire or shock hazard do not expose live components to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is intended to be mounted in a suitable cabinet or other enclosure The NEMA 4 4X or 12 ratings are applicable only when properly installed in a like rated enclosure To be covered by UL 60950 3 Edition the socket outlet shall be installed near the equipment and shall be easily accessible FCC Notice Th
11. ay OSD controls to adjust the screen image d TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1024 x 768 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location 2000 XP Control Panel gt Display gt Settings gt Vista Control Panel gt Personalization gt Display Settings gt Windows 7 8 Control Panel gt Appearance and Personalization gt Adjust Screen Resolution 2 ML15G User Manual March 2014 2 11 Video Settings Control Panel Buttons Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On Screen Display OSD menu o Q00000000000000 00000000 000000000 000000000 o 000000000 000000000 0000 E o o o o CONTROL PANEL BUTTONS 1 To display the Main Menu press the left 4 or right gt button NOTE All OSD menus and adjustments screens disappear automatically after 30 seconds 2 To select a control to adjust press the left 44 or right gt button to scroll through the menu 3 To adjust the control press the minus or plus button 4 To save the adjustments and return to the main OSD
12. background black level and the foreground white level of the screen image 101 scales of contrast are available 0 to 100 Horizontal Position S Moves the screen image left or right Vertical Position Moves the screen image up or down OSD Transparency Adjusts the transparency level of the OSD menu Increasing this setting will display a more transparent OSD menu Phase Adjusts the focus and clarity of the display 101 scales are available 0 to 100 NOTE When troubleshooting image clarity problems try the Auto Adjustment function first Clock Provides a frequency tracking feature that allows the user to achieve better stability and clarity NOTE When troubleshooting image clarity problems try the Auto Adjustment function first Color Temperature There are three modes to choose from 6500K adds red to the screen image for warmer white and richer red 7500K adds blue to the screen image for cooler white 9300K adds blue to the screen image for cooler white User allows individual adjustments for Red Green and Blue Press the plus button to open the User menu 14 A ML15G User Manual March 2014 Video Settings Menu Description Horizontal OSD Moves the position of the OSD menu left or right Position Vertical OSD Moves the position of the OSD menu up or down Position Graph Text LE Allows the operator to choose a display that maximizes graphics 7 text quality Graphics Text works in the
13. ch screen driver USB Connection 1 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and AMES ML15G User Manual March 2014 ur Installation Instructions open the READ ME FIRST htm file in a web browser Select the appropriate driver 2 Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen driver installation 3 Acable retention bracket comes installed on the USB port on the rear of the monitor and will help to secure the cable and ensure adequate strain relief Route one end of the USB cable through the retention bracket and connect it to the USB input port on the monitor Connect the other end to the USB port on the host computer Serial RS 232 Connection 1 Connect one end of the Serial cable to the Serial input port on the rear of the monitor Connect the other end to the Serial port on the host computer Tighten the captive Screws on the cable connectors to ensure adequate strain relief 2 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD
14. following resolutions 640x400 56 70 Hz 720x400 70 Hz Refer to the Specifications section of this manual for a full list of supported video standards Recall J Returns adjustments back to factory default settings Language Ay Allows the user to choose the language used in the OSD menu Auto Adjustment ee Adjusts the size of the display to fill the screen Press the plus button to activate Auto Adjustment Saves the settings and exits the OSD menu 2 ML15G User Manual March 2014 2 15 Cleaning Instructions Cleaning Instructions A CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON All displays may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content Vinegar or ammonia will not hurt the screen The anti reflective coatings on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications To minimize over run of cleaning solution spray the cloth first and then clean the screen 16 ML15G User Manual March 2014 in Troubleshooting Troubleshooting Video Troubleshooting IMPORTANT If using a KVM extender first try to resolve any problems using the solutions listed below If the problem still exists try bypassing the KVM extender
15. found at the following location Control Panel gt Elo Touchscreen gt General Tab Press the Align button Touch all targets as the appear to calibrate the touch screen Press the Green Check button when verified 2 ML15G User Manual March 2014 2 19 Specifications Specifications Display CPixet Piten 0297 mmxo297mm Backlight 2 CCFTs Cold Cathode Fluorescent Tube 50 000 hour brightness half life Electrical Monitor Input 100 to 240 VAC 1 2 0 6 A 60 50 Hz Power Consumption Power Consumption DPMS lt 2 W Standby mode Environmental Transport Vibration 0 192 Hz 10 200 Hz Operating up to 10 000 feet 20 4 ML15G User Manual March 2014 Specifications Input Connectors e HD 15 e Optional BNC input using HD 15 to 5 wire BNC adapter see Input Signal Formats for a list of compatible video signals e Optional DisplayPort input using DisplayPort to VGA adapter Input Signal Formats RGB Analog video 0 7 Vp p 75 Ohms Compatible sync modes Separate H V sync NOTE NTSC PAL composite input available call for details Horizontal Scan 24 61 kHz Vertical Scan 56 75 Hz Supported Video 1024 x 768 60 66 70 75 Hz Standards 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 60 72 75 Hz 640 x 400 56 70 Hz 640 x 350 70 Hz Response Rate typical Functional Control Panel Buttons Minus Auto Adjustment Plus Power Menu
16. g Symptom Causes Solutions Input Signal The source signal exceeds Adjust the computer settings to the Out of Range the maximum resolution monitor s native resolution message box and or refresh rate that the 1024 x 768 60 Hz and no image monitor can handle on the screen gt 1024 x 768 resolution or gt 75 Hz refresh rate Incorrectly Monitor has not been Activate the Auto Adjustment displayed or adjusted correctly for the function in the OSD menu This partial image on source signal feature may also be activated by the screen pressing the minus button outside of the OSD menu Fine tune the picture by manually adjusting the image using the settings in the OSD menu Wrong or Monitor color settings are Reset the monitor to the factory default abnormal colors incorrectly adjusted settings by activating the Recall function white is not in the OSD menu white Video cable is not securely If any colors red green or blue are connected missing check the video cable to make sure it is securely connected Video cable is bad Check to make sure there are no loose or broken pins in the cable connector Shorts in the cable could also cause an improper image to display Screen image is Brightness and or contrast Adjust the monitor s brightness and or dim settings are not set properly contrast settings in the OSD s Contrast and Brightness menus The message The OSD has been locked to Press and h
17. is equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Waste Electrical and Electronic Equipment Directive WEEE The following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste but use the return and collection systems according to local law Users should contact their supplier and check the terms and conditions of the purchase contract When purchased directly from Hope Industrial Systems you may contact technical support for disposal arrangements ML15G User Manual March 2014 E in
18. ndustrial com Accounting Department accounting Hopelndustrial com www Hopelndustrial com United Kingdom Harling Road Snetterton Norwich NR16 2JU United Kingdom Phone 44 0 20 7193 2618 Fax 44 0 20 7117 1194 Sales and Customer Service sales Hopelndustrial co uk Support and Returns support Hopelndustrial co uk Accounting Department accounting 9 Hopelndustrial co uk www Hopelndustrial co uk ME 2014 Hope Industrial Systems Inc 24 ML15G User Manual March 2014
19. old the minus plus OSD Lock Out prevent unauthorized shut and right gt buttons for 3 seconds appears down of the monitor E 2 18 ML15G User Manual March 2014 Troubleshooting Touch Screen Troubleshooting Applies to touch screen monitors only To be sure that you have the most current driver please check the following Internet address http www Hopelndustrial com Touchscreen_Drivers htm Symptom Causes Solutions No response Touch screen driver has not Download and install the latest driver from when touching been installed the Hope Industrial website the touch screen Touch screen cable is not Make sure either the USB or Serial cable plugged in correctly is securely connected to the monitor and PC Do not connect both If using a USB connection USB cables have a 3 meter limitation and does the USB cable length could cause no touch response if this is exceed 3 meters exceeded If using a Serial connection Ensure that the Serial cable is connected is the Serial cable plugged to the COM port being used prior to into the correct COM port installing the touch screen driver The cursor Touch screen driver has not Download and install the latest driver from moves but does been installed the Hope Industrial website not follow my finger when touching the touch screen Touch screen has not been Activate the calibration utility In Windows calibrated systems these settings may be
20. ood acts of God or other contingencies beyond the control of Hope Industrial Systems Hope Industrial Systems responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement Hope Industrial Systems shall not be liable for direct indirect incidental consequential or other types of damages resulting from the use of any Hope Industrial Systems product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsibility to determine suitability of this product for your purpose and application 2 ML15G User Manual March 2014 2 23 Hope Industrial Systems Inc US International 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 United States Toll Free 877 762 9790 International 1 678 762 9790 Fax 1 678 762 9789 Sales and Customer Service sales Hopelndustrial com Support and Returns support Hopel
21. ouch screen if applicable to your monitor SERIAL for Touch Screen option RS 232 M 4 VIDEO USB POWER INPUT a 0000000000080 ce 0000000000000000 0000000000000 0000000000000 2 6 2 ML15G User Manual March 2014 Installation Instructions Video Connection The HIS ML15 supports analog video Connect one end of the VGA video cable to the HD 15 input port on the rear of the monitor Connect the other end to the video output port on the host computer Power Connection The HIS ML15 is powered by 100 to 240 VAC 1 2 0 6 A 60 50 Hz Connect the AC power cable to the power input port on the rear of the monitor Connect the other end into a nearby outlet Install Touch Screen Driver Applies to touch screen monitors only Instructions below apply to Windows systems Both Serial and USB ports are present on all touch screen monitors but only one should be used to connect the touch screen interface to the monitor All touch screen monitors are shipped with a CD ROM that contains documentation and drivers for all major operating systems To be sure that you have the most current information please check the following Internet address http www Hopelndustrial com Touchscreen_Drivers htm IMPORTANT If you will be using a USB connection install the touch screen driver first and then connect the USB cable If you will be using a Serial connection connect the Serial cable first and then install the tou
22. utside the U S A are the responsibility of the customer For products originally sold through Hope Industrial U K return shipping to and from Hope Industrial repair facilities and any EU member country except Croatia Cyprus and Malta will be provided using a pre paid UPS shipping label sent via email In order to receive warranty service you must get prior approval from Hope Industrial Systems To request warranty service you can telephone us at 1 678 762 9790 or 44 0 20 7193 2618 in the United Kingdom or send an email to support Hopelndustrial com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box Hope Industrial Systems will not accept shipments not accompanied by the RMA number Except where otherwise noted you must ship or deliver the product to Hope Industrial Systems Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gases not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than Hope Industrial Systems or a service agency authorized by Hope Industrial Systems to perform such repairs fire fl
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