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1. 0 to 40 C 322 to 104 F Operating humidity 10 90 maximum relative humidity noncondensing Storage humidity 5 95 maximum relative humidity noncondensing Security Encryption type 128 bit AES Bridge Performance MAC addresses 64 Bandwidth 200 Mbps Powerline Performance Compatibility Not HomePlug v1 0 or HomePlug v1 0 Turbo compatible Powerline Standard Powerline 1 0 Powerline Security Data Transfer Rate DES 56 bit Up to 200 Mbps with real throughput greater than 80 Mbps Frequency band 2 30 Mbps Modulation type Electromagnetic Emissions OFDM symbol modulation Meets requirements of FCC Part 15 Class B CE EMC Class B 3 home FCC Certificate Safety Agency Approvals Meets requirements of UL Listed UL 1950 cUL IEC950 CE LVD TUV CB Appendix A Supplemental Information 25 Notification of Compliance NETGEAR Powerline Products Safety Instructions and Precautions A WARNING Use the following safety guidelines to ensure your own personal safety and to help protect your product from potential damage To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the following precautions e The socket outlet shall be installed near the equipment and shall be easily accessible e Observe and follow service markings e If any of the following conditions occur unplug the2. does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications European Union The XAV5004 Powerline AV 500 Adapter complies with essential requirements of EU EMC Directive 2004 108 EC and Low Voltage Directive 2006 95 EC as supported by applying the following test methods and standards e EN55022 2006 A1 2007 e EN55024 1998 A1 2001 A2 2003 e EN60950 1 2006 2nd Edition e EN 61000 3 2 2006 e EN 61000 3 3 1995 w A1 2001 A2 2005 28 Appendix B Notification of Compliance
3. Date Comments 202 10705 02 v1 0 February 2011 Added two steps to the Installing the XAV5004 Powerline Utility section 202 10705 01 v1 0 January 2011 First publication Contents Chapter 1 Installation and Basic Configuration How the Powerline Adapter Fits in Your Network 4 Powerline XAV5004 Adapter Features 0 00 c eee eee eee 5 KAV 5004 Product Label icuc0eceduig ed cewedied ae re a a 5 LED and Feature Descnpluons s i2 lt iduwse kia Pte eanepadae nied 6 Installing Your Powerline XAV5004 Adapter 000 eae 7 Prepare for Installation oe crre cussions nann a eee 7 Q lity of Service QOS d ic2c2ctenetared ika rr ea a deagedndd ac 8 Connecting Devices to the XAV5004 0 0 0 0 9 Understanding Powerline Network Security a oa auauna aana 10 Set the Encryption Key 0000 c cee 11 Chapter 2 Using the XAV5004 Powerline Utility Installing the XAV5004 Powerline Utility 2 00005 12 Powerline Utility Screen 2 0 2 cee 13 Change the Name of a Powerline Device 000000 14 Tum LEDS Om OF Olfissccinsn icrideaeis iad da cicig td dieaye ial acpi teh dite ELS EGEN deh ie dirs 14 Set Encryption KeySs ica ase decane dad con ee Ra ee 15 Set Up Quality of Service QoS 0 16 Reset a Device to Factory Settings 002 cece eens 17 Add a Device to a Powerline Network 0000000 eee eeee 18 SECU ICON
4. add the new device to your network 18 Chapter 2 Using the XAV5004 Powerline Utility XAV5004 Powerline AV 500 Adapter User Manual You can use the XAV5004 Powerline Utility to add the new device to the network as described in the following sections The procedure for setting the network encryption key depends on whether the computer running the XAV5004 Powerline Utility is connected directly to the new Powerline adapter local or is connected to a different device in the Powerline network remote To add a device from a locally connected computer 1 2 op N amp oP Plug the new Powerline adapter into an available AC power outlet Connect the Ethernet cable that came with the adapter to the adapter s Ethernet port and an Ethernet port on the computer Start the XAV5004 Powerline Utility click the Refresh button and wait for the utility to detect the new device From the Device Name column select the device Re name the device if you wish see Change the Name of a Powerline Device on page 14 Set the device s Security option from the drop down menu Click the Apply Security to Selected Devices button Click Close Verify that the devices in the Powerline network appear in the device list by clicking the Refresh button on the Powerline Utility main screen It may take a minute or two for all devices in the network to be detected Security Icon By clicking the Security icon a on the Powerline Utility main sc
5. E EE E eee Hee Ee ae Feed aero E 19 Return to the Default Network Encryption Key 04 19 Chapter 3 Troubleshooting Product Registration Support and Documentation 21 Basie FUNCUONING 202 8006 irer o leetenerne deter iene dhexdeheads 21 Troubleshooting TIDS cccnccc tens eetneeeasa tee EE sai sete ac 22 Problems after Changing the Network Encryption Key 23 Appendix A Supplemental Information Default Configuration Settings 0 00 eee eee 24 Technical Specifications asaan dived dvaaa Sind daweae Koad 24 Appendix B Notification of Compliance Contents 3 Installation and Basic Contiguration This chapter describes how to install and configure the XAV5004 Powerline AV 500 Adapter It also explains the security features and how to customize the encryption key for added security For more information on the topics covered in this manual visit the Support website at http support netgear com How the Powerline Adapter Fits in Your Network You can use the Powerline XAV5004 Adapter to implement or extend an Ethernet local area network LAN anywhere in your house using your existing electrical power line in place of a dedicated LAN wiring infrastructure The following illustration shows an example of two Powerline devices used in different rooms of the house the XAV5004 Powerline adapter is set up in Room 2 Room 1 Room 2 Figure 1 Chapter 1 I
6. Ethernet Powerline and Power The back panel has four Ethernet ports a Security button and a Factory Reset button See Figure 2 on page 5 2 Plan the location of your Powerline devices e Use an electrical outlet that is not controlled by a wall switch to avoid someone unknowingly turning off the power to the outlet e Do not connect the Powerline XAV5004 Adapter to a power strip extension cord or surge protector as this might prevent it from working correctly or reduce the network performance e Avoid using the Powerline XAV5004 Adapter in an electrical outlet that is located near an appliance that uses a lot of power such as a washer or dryer or a refrigerator This could potentially prevent the adapter from working correctly or reduce network performance Chapter 1 Installation and Basic Configuration 7 XAV5004 Powerline AV 500 Adapter User Manual Quality of Service QoS The XAV5004 supports both Powerline network based and port based Quality of Service QoS Powerline network based QoS configures the priority of forwarded packets in the network In port based QoS a different level of service and pre assigned priority is offered on each Ethernet port TREE CE SS er Figure 3 Ethernet Ports e Port 1 dark green offers HIGH priority to provide uninterrupted service for any device that is connected to it If you are using a server type device such as a media server or NAS storage device t
7. NETGEAR XAV5004 Powerline AV 500 Adapter User Manual XAV5004 Powerline AV 500 Adapter User Manual 2011 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates or get support online visit us at http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com app answers detail a_id 984 Trademarks NETGEAR the NETGEAR logo ReadyNAS ProSafe Smart Wizard Auto Uplink X RAID2 and NeoTV are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Revision History Publication Part Number Version Publish
8. XAV5004 Powerline adapter 2 When all peripheral devices are connected connect the XAV5004 power cord into the unit and into a power outlet 3 Wait up to 80 seconds for the XAV5004 to be recognized by the Powerline network Check to see that a The Power LED is solid green b The Powerline LED is lit c The Ethernet LED is on or blinks Chapter 1 Installation and Basic Configuration 9 XAV5004 Powerline AV 500 Adapter User Manual AN CAUTION NETGEAR recommends that you secure your Powerline network from unauthorized access This is especially relevant in settings such as apartment buildings See Understanding Powerline Network Security on page 10 Understanding Powerline Network Security A Powerline network consists of two or more Powerline adapters using the same network encryption key Securing your network is crucial By encrypting the information you send over the Powerline XAV5004 Adapter you help to keep it secure from hackers If you do not set up security on your network anyone nearby with a Powerline network can potentially use their connection to gain access to your network and information you send over the Internet This is especially relevant in settings such as apartment buildings office buildings dorm rooms and other more populated areas Powerline devices connected to the same network must use an identical encryption key The security used by Powerline XAV5004 Adapters is similar to the SSID and encryptio
9. by the color displayed by the LED Green Link rate gt 80 Mbps Amber Link rate gt 50 lt 80 Mbps Red Link rate lt 50 Mbps Best Good for HD video Better Good for SD Video Good Good for data Power LED e Solid blue The electrical power is on e Blinking blue The adapter is in the process of restarting or setting up security e Solid amber Power saving mode e Off There is no electrical power Factory Press the Factory Reset button for 1 second then release to return the Powerline adapter to Reset its factory default settings Security If you set security on your other adapters after you plug your new AV adapter into the wall Button socket press its security button for 2 seconds then press the Security button on any adapter in your existing network for 2 seconds Both buttons must be pressed within 2 minutes Note The Security button does not work in power saving mode The unit enters power saving mode if the Ethernet port is not linked for more than 10 minutes Ethernet Ports Use an Ethernet cable one is provided to connect devices to the Ethernet ports of your XAV5004 You can connect a router a computer or other peripheral device 6 Chapter 1 Installation and Basic Configuration XAV5004 Powerline AV 500 Adapter User Manual Installing Your Powerline XAV5004 Adapter Prepare for Installation 1 Familiarize yourself with the Powerline XAV5004 Adapter The front panel has three LEDs
10. dia traffic Conversely if it is more important for your network to be responsive to database applications give priority to this type of application over multimedia applications The Powerline adapter supports the following e MAC address e IP port e VLAN tags e TOS bits Type of Service routing To set the priority of data transfers by the type of protocol 1 Start the XAV5001 Powerline Utility and wait for the utility to detect the Powerline adapters connected to the network You can go to the QoS screen from either the Security icon ca menu or the Powerline device pop up menu 2 From the pop up menu click QoS Quality of Service oN QoS Quality of Service QoS Quality of Service Step1 QoS Setup Setting 1 by the destination MAC address Setting 2 by the TCP UDP Port number Destination MAC Address Priority Destination Port Number Priority lt Enter MAC Address gt Select Priority lt Enter Port Number gt Select Priority Setting 3 by the 802 1Q VLAN tag or TOS Type of Services field in the IPv4 header VLAN tag CI TOS field Step2 Apply Changes Figure 3 QoS Setup screen Chapter 2 Using the XAV5004 Powerline Utility 17 XAV5004 Powerline AV 500 Adapter User Manual 3 To set the traffic prioritization rule into the selected Powerline adapter device specify the priority in the QoS Setup section of the screen 4 Click Apply Note QoS settings are applied only to the selected dev
11. e that the Powerline devices are plugged into outlets with power and that they use the same network encryption key e If you did not change the network encryption key move the Powerline device to a closer location e If the problem occurred after you changed the network encryption key using the XAV5004 Powerline Utility press the Factory Reset button to return the Powerline adapters to their default settings If this fixes the problem see Set Encryption Keys on page 15 22 Chapter 3 Troubleshooting XAV5004 Powerline AV 500 Adapter User Manual Table 1 Problem Recommendation Ethernet LED is not blinking There is no data traffic Make sure that e Your router and modem are switched on and that the Ethernet cable that came in the box is connected to the Powerline adapter port and a router LAN port e The PC connected directly to the router can access the Internet Problem using the reset or Security button The Factory Reset and Security buttons are located on the back panel of the Powerline adapter e Pressing the Factory Reset button longer than 2 seconds will not reset the device e Pressing the Security button longer than 2 seconds will not activate security Problems after Changing the Network Encryption Key If your Powerline devices stop communicating after you have used the NETGEAR XAV5004 Powerline Utility it is probably because the encryption key is not the same for every Powe
12. ed including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications made to the product unless expressly approved by NETGEAR Inc could void the user s right to operate the equipment Canadian Department of Communications Radio Interference Regulations This digital apparatus the XAV5004 Powerline AV 500 Adapter
13. et encryption keys 4 In Step 2 on your screen you have two options a Use the Default Encryption Key option When you click this option the factory default encryption key is automatically populated in the field The default network encryption key is HomePlugAV b Create a new Encryption Key This option lets you set your own network encryption key Type your network encryption key in the field 5 In Step 3 on your screen apply the changes by clicking the Apply Security to Selected Devices button When completed the utility displays a message indicating that the operation was successful 6 Click OK Set Up Quality of Service QoS The Quality of Service QoS function helps you prioritize your Powerline network traffic 16 Chapter 2 Using the XAV5004 Powerline Utility XAV5004 Powerline AV 500 Adapter User Manual By default all types of traffic on the Powerline network are assigned the same priority For most applications this works fine However there are situations where performance improves if you assign a higher priority to certain types of traffic such as multimedia files To prioritize by general application type If your network traffic is a mix of multimedia and document database traffic you might want to give priority to a particular traffic type If it is important that your multimedia playback is smooth even while document files are being transferred over the network then give priority to multime
14. hat would stream HD media you would want to put this device on Port 1 e If you are not using any streaming media devices you can use Port 1 for gaming video or internet telephones anything where you do not want a delay or interruption Whatever Port 1 doesn t use is available for Port 2 e Port 2 light green offers a MEDIUM priority quality of service and gets the next priority after Port 1 Use for gaming video or internet telephones e Ports 3 and 4 offer a LOW priority quality of service and readily handle networking data devices such as printers For information on setting up QoS for your Powerline adapter see Set Up Quality of Service QoS on page 16 8 Chapter 1 Installation and Basic Configuration XAV5004 Powerline AV 500 Adapter User Manual Connecting Devices to the XAV5004 You can connect multimedia devices such as media servers storage devices gaming consoles video players or internet telephones to the four Ethernet ports on the XAV5004 When you are connecting peripheral devices to the XAV5004 keep in mind how the devices will be used so that each device has the appropriate Quality of Service QoS priority see Set Up Quality of Service QoS on page 16 To connect devices to your XAV5004 follow these steps 1 Use an Ethernet cable to connect each peripheral device to an Ethernet port on the XAV5004 One Ethernet cable is provided with your XAV5004 Figure 4 Connecting devices to an
15. ice These options only apply to QoS configured business networks IEEE 802 1p uses prioritization bits in Layer 2 frames Type of Service routing ToS uses prioritization bits in Layer 3 IP packets The deprecated ToS values range from 0 to 7 Reset a Device to Factory Settings The Factory Reset option returns the network encryption key to its factory default value of HomePlugAV To reset to factory defaults 1 On the Powerline Utility main screen click the Powerline device icon or the Security icon 2 From the pop up menu click Factory Reset gt The configuration of device 00 30 AB 00 11 01 ar will be restored to the default setting and the existing powerline connection to this local device will be dropped Click OK to proceed OK Cancel 3 Click OK to reset the device A message indicates whether or not the operation succeeded Note If you customized your network encryption key the local Powerline device will be disconnected from the network when you reset it to the factory default To avoid this problem reset all remote devices before you reset the local device Add a Device to a Powerline Network If you are adding a device to a Powerline network and the network encryption key has been left at its default setting all you need to do is plug the new device into a power outlet If the network encryption key has been customized there are two ways to set the security e You can use the Security button to
16. ine Utility The Powerline Utility works with all Powerline AV products The models XAV101 XAV101v2 XAV1004 XAV1501 XAV2001 XAV2501 XAVN2001 XAV5001 and XAV5501 are compatible and can share the same powerline network Use the NETGEAR Powerline Utility to Configure encryption for your Powerline network Perform diagnostics and monitor performance Set quality of service QoS features to prioritize Powerline network traffic Reset adapters to factory default settings Installing the XAV5004 Powerline Utility This utility allows you to set your own unique Powerline network encryption key and prioritize traffic passing through your Powerline network To install the XAV5004 Powerline Utility 1 From your browser go to this URL link http support netgear com app products model a_id 18168 2 3 4 Under Product Quick Links click Powerline Utility Version 2 0 0 8 Scroll down to the bottom of the Powerline Utility Version 2 0 0 8 page and right click the Right click and Save to Download button On the pop up menu select Save Target As and save the Powerline utility to the directory of your choice Click the Run button when prompted Chapter 2 Using the XAV5004 Powerline Utility 12 XAV5004 Powerline AV 500 Adapter User Manual The Welcome screen displays NETGEAR Powerline Utility InstallShield Wizard Welcome to the InstallShield Wizard for NETGEAR Powerline Utility The InstallShield Wizard
17. ine XAV5004 Adapter you help to keep it secure from hackers If you do not set up security on your network anyone nearby with a Powerline network can potentially use their connection to gain access to your network Chapter 2 Using the XAV5004 Powerline Utility 15 XAV5004 Powerline AV 500 Adapter User Manual To set the Encryption Key for the Powerline network 1 Click the Powerline device icon or the Security icon ra on the Powerline Utility main screen 2 On the pop up menu click Security The following screen appears Security Step1 Select Devices Device Name Model MAC Address Device Password S unnamed XAVN2001 00 30 AB 00 11 00 30001 300062000 2000 v unnamed XAV1004 00 30 AB 00 11 01 FSDA FSAD FSDF SADF v unnamed XAV1004 00 30 AB 00 11 02 XCVV XVXZ VXZC VZXV V un named XAVP2000 00 30 AB 00 11 03 DFSF SDAF SAFS DAFS v un named XAVN2001 00 30 AB 00 11 04 WERW EQRW EQRW EGRE v unnamed XAV2001 00 30 AB 00 11 05 FSDF SAFS ADFS AFSA v un named XAV2501 00 30 AB 00 11 06 3333 3333 3333 3333 v Password is not required for local device XAVN2001 MAC 00 30 AB 00 11 00 m Step2 Select a Encryption Key O Create a new Encryption Key Use default Encryption Key HomePlugAV Step3 Apply Changes Apply Security to Selected Devices Close Figure 2 Security Screen 3 Select the check box for each Device Name for which you want to s
18. n the product e Tohelp prevent electric shock plug the system and peripheral power cables into properly grounded electrical outlets e Do not use adapter plugs If you must use an extension cable use a three wire cable with properly grounded plugs e Observe extension cable and power strip ratings Make sure that the total ampere rating f all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip e To help protect your system from sudden transient increases and decreases in electrical power use a Surge suppressor line conditioner or uninterruptible power supply UPS e Position system cables and power cables carefully route cables so that they cannot be stepped on or tripped over Be sure that nothing rests on any cables e Do not modify power cables or plugs e Always follow your local and national wiring rules Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this u
19. n keys used in wireless networks but you do not need software to configure Powerline XAV5004 Adapters There are two ways to secure your Powerline network e Use the Security button located on the Powerline adapter to automatically generate a random encryption key See Set the Encryption Key e Use the XAV5004 Powerline Utility to configure your Powerline network with an encryption key that you specify If you are already using Powerline or HomePlug devices then you will need to use the Powerline Utility If not already installed the Powerline Utility should be installed on your computer See nstalling the XAV5004 Powerline Utility on page 12 For information about using the XAV5004 Powerline Utility to configure Powerline security or to prioritize Powerline network traffic using the Quality of Service QoS feature see Chapter 2 Note To return the XAV5004 Powerline AV 500 Adapter to its factory default settings see Reset a Device to Factory Settings on page 17 10 Chapter 1 Installation and Basic Configuration XAV5004 Powerline AV 500 Adapter User Manual Set the Encryption Key You can use the Security button to change the default encryption key and set a private encryption key instead The default encryption key is HomePlugAV Note Before you change the Encryption key you need to install the Powerline adapters and get them up and running Otherwise they might not be able to communicate with each other To set a p
20. nstallation and Basic Configuration 4 XAV5004 Powerline AV 500 Adapter User Manual Follow the instructions below to set up your Powerline adapter Powerline XAV5004 Adapter Features The following illustration Figure 2 XAV5004 Powerline AV 500 Adapter shows the front and back panels of the Powerline XAV5004 Adapter Ethernet Powerline LED Power LED LED Ethernet ports Security Factory Reset button button Figure 2 XAV5004 Powerline AV 500 Adapter XAV5004 Product Label The product label on the bottom panel of the XAV5004 looks like this he soe PWD ua Designed by NETGEAR fornio This label contains the items listed below e Model number MAC address Serial number Device password Chapter 1 Installation and Basic Configuration 5 XAV5004 Powerline AV 500 Adapter User Manual LED and Feature Descriptions The following table describes the buttons status LEDs and Ethernet ports on the XAV5004 Powerline Adapter Table 1 XAV5004 Features Item Description Ethernet LED e Solid The Ethernet port is linked y e Off There is no Ethernet connection Powerline CEDE Solid The adapter is connected to a Powerline network Q X e Off The adapter has not found any other compatible Powerline devices using the same encryption key or has been turned off through the Powerline utility The Pick A Plug feature lets you pick the electrical outlet with the strongest link rate indicated
21. owerline AV 500 Adapter Product Registration Support and Documentation Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at http www netgear com register Registration is required before you can use our telephone support service Registration via our website is strongly recommended Product updates and Web support are always available at hittp support netgear com When the Powerline adapter is connected to the Internet click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the Powerline adapter Basic Functioning After you turn on power to the XAV5004 devices the following sequence of events should occur 1 When power is first applied verify that the Power light is on 2 After approximately 10 seconds verify that a The power LED is solid green b The Powerline LED is lit c The Ethernet LED on the Powerline AV 500 Adapter lights or blinks If any of these conditions does not occur refer to the appropriate following section Power LED Not On Make sure that if power to the AC power outlet is controlled by a wall switch the wall switch is in the on position Chapter 3 Troubleshooting 21 XAV5004 Powerline AV 500 Adapter User Manual Verify that the wall socket is live To do this disconnect the Powerline adapter and
22. plug in another electrical product such as a lamp or a hair dryer If the Power LED still does not come on and you have confirmed the power outlet is live you have a hardware problem and should contact technical support Powerline LED Not On If the power light is on but the Powerline light is not check the following e Make sure that power is being provided to more than one Powerline device Another Powerline device must be installed for successful communication across the Powerline e Verify that the network password is the same on all devices in the Powerline network Ethernet LED is Off e Make sure that the Ethernet cable is plugged in properly at both ends e Be sure that you are using the correct cable on the router that the first Powerline adapter is connected to When connecting the router s Internet port to a cable or DSL modem use the cable that was supplied with the cable or DSL modem This cable could be a standard straight through Ethernet cable or an Ethernet crossover cable e On the attached Ethernet device or network adapter card check that the Link LED is on Troubleshooting Tips The following table lists problems and recommendations Table 1 Problem Recommendation Power LED is off Make sure that power is supplied to the electrical outlet and the Powerline device is not plugged into an extension cord power strip or surge protector Powerline LED is off The devices cannot find each other Make sur
23. product from the electrical outlet and replace the part or contact your service provider retailer The power cable extension cable or plug is damaged An object has fallen into the product The product has been exposed to water The product has been dropped or damaged The product does not operate correctly when you follow the operating instructions e Keep your system away from radiators and heat sources Also do not block cooling vents e Donot spill food or liquids on your system components and never operate the product in a wet environment e Do not push any objects into the openings of your system Doing so can cause fire or electric shock by shorting out interior components e Operate the product only from the type of external power source indicated on the electrical ratings label e Also be sure that attached devices are electrically rated to operate with the power available in your location e Use only approved power cables If you have not been provided with a power cable for your system or for any AC powered option intended for your system purchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label Appendix B Notification of Compliance 26 XAV5004 Powerline AV 500 Adapter User Manual The voltage and current rating of the cable should be greater than the ratings marked o
24. reen you can perform a number of security functions such as e Setting up the network encryption key e Setting Quality of Service QoS e Viewing a list of Powerline devices in your Powerline network When you click the Security icon ri the following menu displays Security QoS Quality of Service Device list with column type Figure 4 Security Ilcon Menu Chapter 2 Using the XAV5004 Powerline Utility 19 XAV5004 Powerline AV 500 Adapter User Manual Return to the Default Network Encryption Key 1 Plug the new device into an AC power outlet 2 Start the XAV5004 Powerline Utility click the Refresh button and wait for the utility to detect the devices in your Powerline network Note Before you can reset a remote device you must enter its password The password is printed on the product label located on the back of the adapter Click the Security icon and select Security from the pop up menu 4 Check the box next to any Powerline device you want to return to the default Encryption Key 5 Click the Use Default Encryption Key button You will see the default encryption key HomePlugAV display in the encryption field 6 Click Apply Security to Selected Devices When completed the utility displays a message indicating that the operation was successful Click OK 20 Chapter 2 Using the XAV5004 Powerline Utility Troubleshooting This chapter provides information about troubleshooting your XAV5004 P
25. rivate encryption key 1 Verify that all the Powerline adapters to be configured are plugged in 2 On the first Powerline XAV5004 Adapter press its Security button for 2 seconds The power LED will start blinking after you release the button The adapter will automatically produce a new randomly generated network encryption key that each Powerline adapter will use At this point the other adapters in your network cannot communicate with each other Within 2 minutes of pressing the Security button on the first adapter press the Security button on the second adapter for 2 seconds In order to pair the devices both buttons must be pressed within 2 minutes This securely configures your Powerline network with the same network encryption key If your network has more than 2 adapters press the Security button on the additional adapter for 2 seconds then press the security button on any additional adapters in your existing network for 2 seconds Both buttons must be pressed within 2 minutes The adapters retain security settings even if they are unplugged Note An adapter can only generate a private key once To replace a private key first reset the adapter back to its factory defaults then follow the procedure above See Reset a Device to Factory Settings on page 17 Chapter 1 Installation and Basic Configuration 11 Using the XAV5004 Powerline Utility This chapter explains how to install and use the XAV5004 Powerl
26. rline device on your Powerline network To fix this problem 1 Make sure all Powerline devices are plugged in 2 Use the Powerline utility to set the encryption key for all remote Powerline devices the ones that are not directly connected to the computer that you are using 3 Use the Powerline utility to set the encryption key for the local Powerline device the one that is connected to the computer you are using Chapter 3 Troubleshooting 23 Supplemental Information This appendix provides factory default configuration settings and technical specifications for the XAV5004 Powerline AV 500 Adapter Default Configuration Settings Table 1 Powerline Device Default Configuration Settings Feature Description Port Speed Auto negotiation Port Duplex Auto negotiation Device password Management IP Configuration See product label DHCP Encryption password HomePlugAV Technical Specifications Technical Specifications Data and Routing Protocols IEEE 802 3 10BASE T IEEE 802 3u 100BASE Tx Power Power Consumption 4W Power Requirements 100 240V AC Physical Specifications Dimensions Height 98 mm Width 72 mm Depth 40 mm Weight 0 4 Ibs 0 18 kg Appendix A Supplemental Information 24 XAV5004 Powerline AV 500 Adapter User Manual Technical Specifications Continued Environmental Specifications Operating temperature
27. ser s guide may not be available in your version of the product FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Appendix B Notification of Compliance 27 XAV5004 Powerline AV 500 Adapter User Manual FCC Declaration Of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the XAV5004 Powerline AV 500 Adapter complies with Part 15 of FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference receiv
28. tected by the Powerline Utility and will be shown on the Powerline Utility main screen If no name has been assigned to a Powerline device the device is shown as un named 14 Chapter 2 Using the XAV5004 Powerline Utility XAV5004 Powerline AV 500 Adapter User Manual To name any Powerline device in your Powerline network 1 From the Powerline Utility main screen click the device you want to name and the following pop up menu appears Device Name Turn LED off Security QoS Quality of Service Factory Reset Device list with column type 2 Click Device Name The utility will respond that connectivity will be temporarily lost if you continue 3 Click OK The following window appears Ny Modify device name 4 Enter a new name for the Powerline device and click OK Device Name l Turn LEDs On or Off For each device in your Powerline network you can turn LEDs on or off To do this follow these steps 1 Click the Powerline device icon on the Powerline Utility main screen 2 On the pop up menu click Turn LED off Note This function is a toggle You can turn off LEDs if they are turned on or turn them on if they are currently turned off A message displays advising you that connectivity will be temporarily lost while the LEDs are being reset 3 Click OK and the LEDs for the selected Powerline device are turned on or off Set Encryption Keys By encrypting the information you send over the Powerl
29. will install NETGEAR Powerline Utility on your computer To continue click Next 6 Click Next follow the wizard prompts and click Finish when the wizard is done The Powerline Utility shortcut icon appears on your desktop it 7 There are two ways to launch the Powerline Utility e Click the Powerline Utility shortcut icon located on your desktop e Navigate to Start gt Programs gt NETGEAR gt NETGEAR Powerline Utility Powerline Utility Screen When launched the Powerline Utility opens to a screen that shows all of the devices in your Powerline network If all devices are not shown click the Refresh button to detect all Powerline Adapters on your network Chapter 2 Using the XAV5004 Powerline Utility 13 XAV5004 Powerline AV 500 Adapter User Manual IH NETGEAR Powerline Utility Version D 2 0 0 7 Information Move the cursor on a device icon to see detailed device information Figure 1 Note The Information box at the bottom of the screen provides tips and information for using this utility page From the Powerline Utility screen you can do the following e Change the Name of a Powerline Device e Turn LEDs On or Off e Set Encryption Keys e Set Up Quality of Service QoS e Reset a Device to Factory Settings Change the Name of a Powerline Device Powerline devices are shown in the Powerline network by the model number and name Any Powerline devices that are plugged in and connected are de
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