User Manual
Contents
1. Cancel 2015 datronicsoft All rights reserved spacedesk User Manual 20 Note At this point connection was successfully established and spacedesk Personal View is now able to extend or duplicate the display of the primary PC depending on the mode Desktop Extension or Desktop Duplication that was previously selected by the user spacedesk Personal View BETA Internal 0 9 9 expiry date December 31st 2015 O x File View Settings Help _ Connected Hook Driver Loc 192 168 1 8 9418 Rem 192 168 1 18 28252 Res 1920x1080 Col 12bit YUV420 Rcvd 17 _Fpsi Step 3 To enable Full screen mode of the application just select View gt Full screen or press Alt Enter key or just by double clicking the viewer screen Upon entering the full screen mode it will prevent the client from switching to display off or the screensaver application as long as the login screen display on resume is disabled To exit from full screen mode just press the Esc or Alt Enter key or double click it again 2015 datronicsoft All rights reserved spacedesk User Manual 21 Display Control Panel for selecting desktop extension or desktop duplication mirror Right Mouse Click on Desktop gt context menu Screen Resolution leads to Display Control Panel Display Control Panel can be used to change display resolutions and to verify proper operation During Desktop Extension the2. X10 Spacedesk User Manual Version 0 9 9 0 BETA IlI December 15 2015 Disclaimer This document is provided as is Information and views expressed in this document including URL and other Internet website references may change without notice Some information relates to pre released product which may be substantially modified before it s commercially released daronicsoft makes no warranties express or implied with respect to the information provided here You bear the risk of using it 2015 datronicsoft All rights reserved datronicso spacedesk User Manual 2 Table of Contents Dea et Fe el Rea eras tins neh sata tions N acct ea doeinceaniantedan castes eaeencenes 4 Ee Yt I seserisrirscsicririrri in nerit oud nbaaee cenit ancasesodsceeensauaaeiestasganataaaetbess 4 Primary Machine network display SCrVer cccccccccsescceesccesseensecuceeceuseuseseuseesss 4 Secondary Machine Personal View network display client cccc ec eeeee seen ees 4 Secondary Machine Basic View network display client 4 Setup o Primary 0 esse bctectavenndataseusenbanebasscevuceincuxaieusastinawnevecsbiahuadoenbensbunseseces 5 Cie E T a ee ee E EEA eee eee 5 Step 1 Uninstall any previously installed Versions ccceccceesseseeceeceeeeseeees 5 Step 2 Run the spacedesk Setup installer ccceecseeccsesessceeeseseeseeseeeeseeees 5 Step 3 Windows security confirmation of dr
3. iPad or iPhone Basic View Web Browser application Windows Surface or phone system requirements At least 2 machines are needed to operate spacedesk Both machines must be connected via a Local Area Network LAN e g Ethernet Wireless etc TCP IP protocol must be supported by the network Primary Machine network display server Windows PC laptop or surface tablet Processor platform x86 and x64 ARM not supported Memory gt 4GB RAM Operating systems Windows 10 8 1 8 7 aero glass transparency look supported Graphics adapter Nvidia AMD Intel Microsoft Basic Display WDDM 2 0 1 3 1 2 1 1 DirectX 12 11 10 9 secondary Machine Personal View network display client Windows PC laptop or surface tablet Processor platform x86 and x64 ARM not supported Operating systems Windows 10 8 1 8 7 DirectX 10 DirectX WARP Min 800 MHz CPU Min 512MB RAM secondary Machine Basic View network display client Web browsers Chrome gt 16 Firefox gt 11 Safari gt 5 1 Internet Explorer gt 10 Opera gt 27 on any device or machine e g PC laptop and Surface Windows Mac OSX PC and laptop Linux iPad and iPhone iOS 8 Android tablets and mobile phones Android Windows Phones Windows Phone 8 1 2015 datronicsoft All rights reserved spacedesk User Manual 5 Network connection Both computers must be con
4. 1 E time lt time lt time lt et e o Il kad kad Lad LA et fel Pa Po BY D A A A 1A te TE Ces Les 197 168 1 27 ee ee Received 4 Lost trip times in milli seconds Maximum 3ms Average ms statisti Packets Approximate Minimum LA Oo Ww fi mM e ee Lat pm a a S aa a 5 PCi7 US 2015 datronicsoft All rights reserved spacedesk User Manual 28 Step 5 Check if any other incompatible Display Hook Driver is installed spacedesk is not compatible with other Display Hook Drivers e g DisplayLink USB display OSBase USB display MCT Display Service and zero client drivers etc Before starting to use spacedesk make sure that any other other Display Hook Drivers are uninstalled Otherwise spacedesk will not operate and an info bubble pop up on the System Tray menu as shown below spacedesk x10 Error DisplayLink Driver Detected Incompatible Display Hook Driver 11 07 o Fd Gl 10 6 2 Step 6 Clear Display Settings In case a previous version of spacedesk was installed it is recommended to Clear the existing Display Settings on primary pc that may prevent spacedesk from working properly After a successful installation of latest soacedesk version make sure to right click the spacedesk Tray icon then select the Clear Display Setting before trying to connect with personal view basic view No device con
5. 1024px 768px ecaled 568px 320px 2015 datronicsoft All rights reserved spacedesk User Manual 19 Off line option for Basic View The spacedesk Basic View web page can now be saved and used off line even without internet connection If you already use spacedesk Basic View before please refresh using Ctrl F5 keys after opening Basic View this ensures that everything is updated Then follow the instructions below For Google Chrome browser use the the menu Tools and select Add to taskbar For Mozilla Firefox browser just save the page as a local file For Microsoft Internet Explorer browser use the the menu Tools and select Add site to apps Connecting a display by Personal View Step 1 Run the shortcut of spacedesk Personal View exe located on the desktop of the secondary machine Step 2 The Connect menu dialog box of the spacedesk Personal View exe running in the secondary machine allows the user to choose the computer name with its corresponding IP Address in the Network Search box of the machine running a spacedeskService Connect ka Hostname PCiI7 WIN10x86 IF Address 192 168 1 18 Fort 78757 Network Search PCi7 WIN 10x86 192 168 1 18 TEST C2DWin7x86 192 168 1 14 TEST WIN7SP 1X64 192 168 1 19 VM WINS 1 86 192 168 23 129 d sects Scanning pos Advanced Manually enter Hostname Manually enter IP address
6. can be used as secondary machine The device needs a web browser e g Google Chrome etc installed Go to http www spacedesk ph basicview careful case sensitive Carrier F 4 27 PM spacecesk ph 192 158 1 1 Need help 70 In Landscape Step 2 Type the IP address of primary machine where the spacedesk server is installed To get the IP Address of the primary machine click the Need Help button below the Connect button Need help Need help Advanced Performance Options _Advanced Performance Options 2015 datronicsoft All rights reserved spacedesk User Manual 17 While the Advanced Options button allows the user to choose the advanced settings of the Basic View such as the desired appearance whether in full screen or windowed the scaling type compression quality to adjust the image quality and the color depth type for the color quality of the image see the definition of color depth type on Performance tuning section of this manual Carrier F a2 PM spacedesk ph C Advanced Performance Options Wore solup spacedesk for optimal use Ea Image Sompression Quality Fase E i i lousy foe ipi et EESE ually Erud liiy Color Depth Chroma Gownaanpling WS Low color quality fast speed YUM 4 2 0 i TY Medium coler quality nediun Speed OY LY 4 2 2 High color quality slow apace CLI aad ay G Screen Resolution Desktop Extension Roa ohiiion i
7. following status should be shown E Settings o x ann Customize your display Notifications amp actions Apps amp features ome 2 Tablet mode Power amp sleep Identify Detect Storage g Change the size of text apps and other items 100 Recommended Offline maps 8 Orientation Default apps Abon Duplicate these displays Show only on 1 Show only on 2 Apply Advanced display settings During Desktop Duplication Mirror the following status should be shown E Settings 5 oO x Z svsrem Customize your display Notifications amp actions Apps amp features Multitasking 1 Tablet mode Power amp sleep Identify Detect Storage _ Change the size of text apps and other items 100 Recommended Offline maps B Orientation Default apps About Multiple displays Extend these displays Show only on 1 Show only on 2 2015 datronicsoft All rights reserved spacedesk User Manual 22 During Single Output Second Screen Only the following status should be shown E Settings oO x Z system Display Customize your display Notifications amp actions Apps amp features Multitasking Tablet mode Power amp sleep Identify Detect Storage Change the size of text apps and other items 100 Recommended Offline maps Orientation Default apps E Duplicate these displays About Extend these displays S
8. for Windows 7 Gace EEE setae ve ce E A E E aan N E eae 28 Step 8 Start Windows in safe MOde ssssssssssssrsrererrerersrrerresrrereeerrerersrerses 29 Secondary MachihE ssisssissirrissisiusisnisosissuierdi k tisna ii E 29 Step 1 Check the browser version for Basic VieW sesssssssssssesreersrereseseeses 29 Step 2 Reset the Personal View settings in the regiStry cccceesceeseeeseees 29 P ain gecesy cies vein ion tor easy ie eae reais Suscoea easseerav sea cecunatueisuacerantscaronss cee naii eo avcusenenaeenedet caus 30 Pee er ceeds dat carters ene ra parses seaenineataeeuneiackasmeente aactascecus 30 Files O all Systemi eriin EEEE EIET 30 2015 datronicsoft All rights reserved spacedesk User Manual 4 Setup and installation At least 2 machines are needed to operate spacedesk These machines are connected via a network and running two different software programs 1 The Primary Machine is a Windows PC laptop or Surface Pro tablet It runs the network display server program including the display device drivers This allows to extend or duplicate the Windows Desktop to the screen of another machine over the network 2 The Secondary Machine runs a small viewer program which acts as the secondary display It can be one or multiple of the following Windows PC laptop or Surface tablet Personal View Windows application Android tablet or phone Basic View Web Browser application Apple Mac
9. on which you received it if any The terms also apply to any datronicsoft updates supplements Internet hased services 3 spacedesk Setup Destination Folder Click Next to install or cick Change to choose another spa cedesk Install spacedesk to c Program Files datronicsoft spacedesk Change 2015 datronicsoft All rights reserved spacedesk User Manual 7 te spacedesk Setup Firewall Configuration a 1J Add a spacedesk firewall exception spa cedesk An exception must be added to the firewall to enable users to connect spacedesk can attempt to add this exception or you can configure the firewall yourself Add an exception to the firewall for spacedesk te spacedesk Setup x 7 Ready to install spacedesk space desk Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard 2015 datronicsoft All rights reserved spacedesk User Manual 8 ie spacedesk Setup Installing spacedesk spaced Please wait while the Setup Wizard installs spacedesk Step 3 Windows security confirmation of driver install A Windows Security window will pop up Select install to proceed with the setup Would you like to install this device software me Name datronicsoft Display adapters i Publisher datronicsoft Inc Always trust software from datronicsoft Inc Don
10. Files on all systems Windows System32 drivers spacedeskHookKmode sys Windows System32 spacedeskHookLdr dll Windows System32 spacedeskService exe Windows System32 spacedeskServiceTray exe Windows System32 v3DDKAuxiliary dll Files on 64 bit systems only Windows SysWOW6A spacedeskHookLdr dll 2015 datronicsoft All rights reserved
11. IA Corporation f23 2015 E NVIDIA Update 10 4 0 NVIDIA Corporation T 232015 Jai Realtek High Definition Audio Driver Realtek Semiconductor Corp Ff29 2015 te Remote Tools for Visual Studia 2013 Microsoft Corporation 7 20 2015 B Skype Click to Call Microsoft Corporation 8 28 2015 B Skype 7 8 Skype Technologies A 8 28 2015 Lit spacedesk datronicsoft Inc 971 2015 Uninstall lt gt datronicsoft Inc Product version 0 9 910 0 Size 2 20 MB Uninstall using msi file An alternative way to uninstall soacedesk is using the spacedesk msi installer file Step 1 Run the setup installer Run the spacedesk Setup installer spacedesk_ 32 driver_099 BETA _Ill msi for x86 platform spacedesk_ 64 driver_099 BETA _Ill msi for x64 platform pe spacedesk Setup Welcome to the spacedesk Setup Wizard The Setup Wizard allows you to change the way spacedesk features are installed on your computer or to remove it from your computer Click Next to continue or Cancel to exit the Setup Wizard spa cadask 2015 datronicsoft All rights reserved spacedesk User Manual 11 Step 2 Click the remove button After the installation has completed reboot the system sy spacedesk Setup Change repair or remove installation Select the operation you wish to perform Spa cedesk a Change spacedesk has no independently selectable features Repair spacedesk cannot be repaired Remov
12. ading from spacedesk ph which includes the media on which you received it if any The terms also apply to any datronicsoft updates supplements Internet hased servires 2015 datronicsoft All rights reserved spacedesk User Manual 14 fal spacedesk Personal View Setup X Destination Folder Click Next to install or dick Change to choose another spacedesk j Install spacedesk Personal View to c Program Files datronicsoft spacedeskPersonalvView te spacedesk Personal View Setup Completed the spacedesk Personal View Setup Wizard Click the Finish button to exit the Setup Wizard spacedesk 2015 datronicsoft All rights reserved spacedesk User Manual 15 After a successful installation of soacedesk Personal View a shortcut to the Personal View application is created on the desktop cd Recycle Bin 3D Vision Photo Viewer spacedesk p spacedesk Personal View ersonal Shortcut to spacedesk Personal View Uninstall Uninstallation of spacedesk Personal View on Secondary Machine can be done on Control Panel gt Programs and Features Another way to uninstall spacedesk Personal View is by using the msi installer 2015 datronicsoft All rights reserved spacedesk User Manual 16 Spacedesk operation Connecting a display by Basic View Step 1 To connect via Basic View a Windows PC or other device such as smartphone tablet iPad etc
13. e Removes spacedesk from your computer Step 3 Reboot After the uninstallation has completed reboot the computer before proceeding with any other task You must restart your system for the configuration changes made to spacedesk to take effect Click Yes to restart now or No if you plan to manually restart later 2015 datronicsoft All rights reserved spacedesk User Manual 12 Uninstall manually expert mode for troubleshooting only An alternative way to uninstall soacedesk is using the spacedesk msi installer file Step 1 Uninstall services Run a Command Prompt cmd exe as administrator and enter the two commands below sc delete spacedeskHookKmode sc delete spacedeskService Step 2 Uninstall spacedesk Display Auxiliary for Windows 7 only For Windows 7 32bit and 64bit OS manually uninstall the spacedesk Display Auxiliary on the Device Manager File Action View Help E a 4 PC i74g_W7x64 p i Computer i ie 6 b Disk drives aM Display adapters 2 E Intel R HD Graphics 4600 ig spacedesk Display Auxiliary Update Driver Software gt ey DVD CD ROM drives b Bi Human Interface Devices PEPE gt ca IDE ATA ATAPI controllers Uninstall Po aaa ee Scan for hardware changes gt Mice and other pointing devic gt ik Monitors Properties i Et Network adapters gt 73 Ports COM amp LPT Step 3 Reboot Reboot the system and ensu
14. ecting to the server 2015 datronicsoft All rights reserved spacedesk User Manual 24 Performance tuning The following variables are influencing display performance Network bandwidth Screen Resolution Color depth Image compression Network bandwidth The faster the network the faster the display performance Cable networks tend to have better performance than wireless networks The fastest option is always a direct connection via network cable e g a Gigabit Ethernet Currently minimum reasonable network bandwidth needed by spacedesk BETA ranges around 50 Mbit sec Substantial improvements including support of slower networks are planned for the first release version Screen resolution The lower the resolution of the networked display screen the faster the display performance Color depth and image compression spacedesk uses image compression to improve display performance This mechanism reduces image size before transferring images over the network The spacedesk image compression algorithm is lossy It reduces quality and color depth of the image On fast networks color depth and image quality can be kept very high while still achieving good performance On slow networks color depth and image quality need to be reduced to achieve good performance 2015 datronicsoft All rights reserved spacedesk User Manual 25 spacedesk performance settings The Compression Quality dialo
15. ed boot option screen use the arrow keys to select the safe mode option then press Enter key Windows 8 8 1 10 safe mode There are 2 ways to go to Startup Setting a Press Shift Restart button then a Startup Settings screen will appear b If Automatic Repair shows upon restart a boot menu will appear click Troubleshoot gt Advanced Option gt Startup Settings Press Restart button after pc restart use number function keys to select the corresponding number to enable the safe mode Secondary Machine Step 1 Check the browser version for Basic View If the spacedesk Basic View is unable to connect check the version of the web browser and make sure that it is updated If the secondary machine is a smartphone or tablet device the browser and OS needs to be most recent versions supporting websockets Step 2 Reset the Personal View settings in the registry If the latest soacedesk Personal view is not connecting anymore while an older version works it is recommended to reset the personal view settings Just open the registry editor by searching for the keyword regedit Then go to HKEY CURRENT USER gt Software then delete the datronicsoft registry key then try to connect again Note If these troubleshooting procedures does not solve your problem please contact our spacedesk support at http www spacedesk ph contact 2015 datronicsoft All rights reserved spacedesk User Manual 30 File list Primary Machine
16. g box of the spacedesk Personal View Settings allows the user to reduce color depth by Chroma Downsampling and adjusts the compression quality to find the ideal image quality and performance speed r Compression Quality x Color Depth Chroma Downsampling High color quality slow speed YUV 4 4 4 C Medium color quality medium speed YUV 4 2 2 Low color quality fast speed YUV 4 2 0 Compression 70 Low Image Quality High Fast Speed Slow Cancel YUV 4 4 4 No reduction of color information High quality of screen image but performance intensive Can only be used on very fast networks YUV 4 2 2 Reducing the color information by 1 3 from 24 bit to 16bit reducing color quality of screen image and improving performance YUV 4 2 0 Reducing the color information by 50 from 24 bit to 12bit to achieve best possible performance The color loss caused by the above mechanism typically not very much noticeable for the human eye especially when there is a lot of motion on the screen e g playing a video Thus YUV 4 2 0 is the default setting which can apply to many user applications The compression setting can be varied between 100 no compression and O maximum possible compression The default value is 70 which still tends to show a clear enough and detailed enough image for many user applications 2015 datronicsoft All rights reserved spacedesk User Manual 26 Appendix Troublesho
17. how only on 2 Apply Advanced display settings Display Switch for selecting desktop extension and desktop duplication mirror Display Switch Windows logo P can also be used to change modes 2015 datronicsoft All rights reserved spacedesk User Manual 23 Configuration settings Below a few configuration settings to adjust soacedesk operation to individual needs Screen resolution The Resolutions dialog box of the spacedesk Personal View Settings allows the users to use up to two resolutions The client s native resolution can be enable and use by checking the box of Native Screen Resolutions Then the user can also add another resolution by selecting one of the typical screen resolutions on the combo box Resolutions kas Native Screen Resolution Typically used for desktop extension 1440 x 300 Other Screen Resolution Typically used for desktop duplication 1920 x 1080 wt 800 x 600 1024 x 600 1024 x 768 Cancel Automatic Reconnect The Automatic Reconnect option of the spacedesk Personal View Settings allows the user to enable an automatic reconnection of the personal view to the server machine in case of sudden disconnection from system sleep or hibernate or from any kind of unwanted disconnection Full screen upon Connect The Full screen upon Connect option on spacedesk Personal View Settings will enable the automatic switching to full screen mode upon conn
18. iver install 8 BN ores tne scene asnsonstennoeeioedacsonaenotnssanisint ENS SES ET ENNI in ka erini 9 Uninstall using Windows Control Panel ccccccseccssccssseseceseceesseeceeceeeeseeseeses 10 Unnao ieoa mne E ea R aieeasaeead 10 Step 1 Run the setup installer a sicircscta st onavescdnussostanaturenasanedauseadssapsseouoienebenes 10 Step 2 Click the remove DUTTON nsrcississiiirriiinni niria enirn k y EE Er iaiia 11 Ok sade E EAA A A a ees ets pane ace tee 11 Uninstall manually expert mode for troubleshooting only cece esses ees 12 Step 1 Cu gre gt 9 2 ee ere 12 Step 2 Uninstall soacedesk Display Auxiliary for Windows 7 only 12 Oe E es ee we passe ewsis EE 12 Step 4 Delete 9 ae ne ee eee 12 Setup on Secondary IAB CINING sons ctsnsasssacesvintsendacens vartnesarosanesncseteseannsesabanberecandeieecs 12 Install Personal View ON Windows Machine sssssssssssssssseseessnsssssrensesessenessrsee 13 DF EAE E E TREA E E E E A EE EE I EE T 15 spacedesk OPELatiONn cccceecceecceccceesceeseesceeuseeusseusseusecuseuseeusseuseeuseeuseeuseeucecussenseensees 16 Connecting a display by Basic ViQW ccccceccsescseseeeseenseensseuseeusseuseuseenssenseuseuss 16 Off line option for Basic VICW ccccccescceescccscceuscccusseesseeeeeeeuseeseeseeseeseseeeseees 19 Connecting a display by Personal ViEW cccccccssscsesecssecesscnssenseeesseuseuseeenseeseuss 19 Display Co
19. nected Show Display Settings Clear Display Settings About spacedesk x10 Step 7 Transparent effect Aero Glass Look is disabled for Windows 7 only Select Troubleshoot problems with transparency and other Aero effects Under some circumstances setup is disabling Aero Glass Look Only clicking the link on the screen shot below enables it again 2015 datronicsoft All rights reserved spacedesk User Manual 29 Ww Eee ara Sa ea ADA al lt All Control Panel Items Personalization Search Control Pane p pomolta Change the visuals and sounds on your computer Change desktop icons Click a theme to change the desktop background window color sounds and screen saver all at once Change mouse pointers a r Change your account picture Unsaved Theme Get more themes online Aero Themes 7 7 ya ot a Windows 7 Architecture Characters Landscapes y 3 a oS r a rege MS Desktop Background Window Color Sounds Screen Saver Display Harmony Sk Windows Default None Taskbar and Start Menu Ease of Access Center t prob th B and oe Step 8 Start Windows in safe mode If the installation of spacedesk has caused a problem e g unable to start windows anymore black screen on main monitor etc it is recommended to boot into safe mode Windows 7 safe mode Press and hold f8 key upon computer restart and before the windows logo appeared Then in advanc
20. nected via a network connection running the TCP IP protocol This connection can be wireless or via cable e g 1394 Firewire Ethernet cable used as cross over cable or connected to a network hub If available a cable is usually preferred Cable typically delivers better performance than wireless networks setup on Primary Machine Install Step 1 Uninstall any previously installed versions Before installing a new spacedesk version uninstall any previous version Skipping this step may result in driver conflict and improper operation Uninstall of soacedesk can be done on Control Panel gt Programs and Features Step 2 Run the spacedesk setup installer spacedesk_ 32 driver_099 BETA _Ill msi for x86 platform spacedesk 64 driver_099 BETA _Ill msi for x64 platform m fe spacedesk Setup a Welcome to the spacedesk Setup Wizard The Setup Wizard will install spacedesk on your computer Click Next to continue or Cancel to exit the Setup Wizard 7 gpacedes k 2015 datronicsoft All rights reserved spacedesk User Manual 6 isl spacedesk Setup End User License Agreement Please read the following license agreement carefully License Terms These license terms are an agreement between datronicsoft and you Please read them They apply to the software you are downloading from spacedesk ph which includes the media
21. ntrol Panel for selecting desktop extension or desktop duplication ELAES E EEEE A E A E TEE TEE E A A EEE EEEE ET 21 Display Switch for selecting desktop extension and desktop duplication mirror PE EIE EEE OEE A E A IEE IE EE T EAEE EA E E E EEN 22 Conna on a E EE 23 Screen resolUtO soirrsinnok kurinadi kanina ik an a EE Kanai 23 Alomat e189 6 U1 os E e R 23 Full areen UNON CONNEC ei 23 Pororo noe E E nO ne ne res 24 LER ed bandadir aa AEREE REE 24 Sea Ae e e EE E E E EEEE EE 24 Color depth and image COMPLESSION ccccesccesccesccscecnsenscenseeceeeseeceeseeeeseueeess 24 spacedesk performance eet ld 9 ae ne ee ree ee 25 NDES Sane an one Oe oe ee en ene E ee ree 26 RN aici aaan 26 SAC 100 EEE ee ee eee eer ee 26 Step 1 Check installed WONG oi sein Sccc sincere dancdeaheanionin ontdeienyasnanassasureoncanaseaiee 26 Step 2 Check if service is AO INE esssssesesesrersreresrsreresererereserrerereseeresee 26 2015 datronicsoft All rights reserved spacedesk User Manual 3 Step 3 Check if Windows Firewall is open for spacedeskService exe 27 Step 4 Ping Test s s sesssessssssnersssronssresssssesesnsasesnensenosatsroarsrrorssersesaseasntosee 27 Step 5 Check if any other incompatible Display Hook Driver is installed 28 Step 6 Clear Display SettingsS esseessesresressersnsressesreereereeseresrseseseseseseresenee 28 Step 7 Transparent effect Aero Glass Look is disabled
22. oting Primary Machine Step 1 Check installed versions First make sure that the most recent version is properly installed Programs and Features O Xx E a gt Control Panel gt Programs gt Programs and Features v Search Programs and F 9 Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair 9 Turn Windows features on or off Organize Uninstall fE v Name Publisher Installed On Size Ver E Application Verifier x86 External Package Microsoft 8 27 2015 3 19MB 10 BB NVIDIA 30 Vision Driver 353 54 NVIDIA Corporation 7 23 2015 35 Byvioia Graphics Driver 353 54 NVIDIA Corporation 7 23 2015 35 Bywioia HD Audio Driver 1 3 34 3 NVIDIA Corporation 7 23 2015 13 al NVIDIA Update 10 4 0 NVIDIA Corporation 7 23 2015 10 Realtek High Definition Audio Driver Realtek Semiconductor Corp 7 29 2015 6 0 5 Remote Tools for Visual Studio 2013 Microsoft Corporation 7 20 2015 100MB 12 8 Skype Click to Call Microsoft Corporation 8 28 2015 7 73MB 74 B Skype 7 8 Skype Technologies S A 8 28 2015 71 1 MB 7 8 O gt spacedesk _ datronicsoft Inc 9 1 2015 226MB 09 lt gt datronicsoft Inc Product version 0 9 910 0 X10 J Size 2 26 MB Step 2 Check if service is operating Make sure that spacedesk service is started Computer Management File Action View Help es AmEEnnB Hm an p EN Computer Managemen
23. ows Firewall Te add change or remove allowed apps and ports click Change settings What are the risks of allowing an app te communicate eS Change settings Allowed apps and features Name Private Public Search m w LJ Secure Socket Tunneling Protocol CI CI W Skype e O SNMP Trap z oO W SpaceDeskRemoteMonitor mr mr spacedeskSernvice W Store w O TEM Virtual Smart Card Management L CI Virtual Machine Monitoring E LI W Visual Studio Remote Debugging Monitor C Program Files Microsoft Visual w wt W Wi Fi Direct Network Discovery CL O Windows Collaboration Computer Mame Registration Service O CJ Se Details ema os ne Cancel Step 4 Ping Test If soacedesk Personal View Application cannot plug the Virtual Display Monitor try to ping test the IP address of another machine to verify if it is reachable across the local network A ping test is done to confirm if the machine is successfully connected to a network Using the Command prompt type ping 192 168 x x and check if it will get a reply from the other machine that will indicate that it is also connected to a same network r E are I Es Command Prompt LJ gt Microsoft Windows Version 16 6 16246 c 2615 Microsoft Corporation All rights C Users PCiy User gt ping 192 168 i ae LA Pinging 192 168 1 27 with 32 from 192 168 1 27 by t from 1927 168 1 27 by from 197 168 1 27 by from 192 168 1 27 by x Il ki H LA
24. pod for EXionahan Oe ao 7 Custom Resalution for Pu olicatio rn elect the Roenolution fram Pour privy PG 1024x768 Step 3 Type the server s IP address on the spacedesk Basic View to start the connection spacedesk ph X10 space 7 Connecting to 192 168 1 18 2015 datronicsoft All rights reserved spacedesk User Manual 18 Note At this point connection was successfully established and spacedesk Basic View can now extend or duplicate the display of the primary PC spacedesk ph C Td Ronan Maced pene t G Dingle l boem Baal Pate e A parae A geet elisa digs Deprea tliaee Apiri Tho tument pewter dopler Step 4 In case the screen of the device automatically goes off and needs to tap the screen it can be easily set on the device s settings to prevent from screen timeout from happening frequently On Android for example just go to Settings gt Display gt Screen Timeout then set to its maximum e g 30 minutes On iPhone or iPad just go to Settings gt General gt Auto Lock then set to its maximum e g 5 minutes or set it to Never so it will be turned off temporarily Step 5 Once connected the user can be able to reconnect or disconnect the basic view properly by selecting the Show Menu option at the upper right corner of the view spacedesk ph spacedesk tate CJ Connected to 192 168 1 18 J Reconnect x Glose Connection Resolution
25. re that the two registry keys below have been removed HKEY LOCAL MACHINE SYSTEM CurrentControlSet Services spacedeskService HKEY LOCAL MACHINE SYSTEM CurrentControlSet Services spacedeskHookKmode Step 4 Delete files Delete all files listed in the appendix of this document underneath File list setup on Secondary Machine For spacedesk Basic View no setup installation is needed on the Secondary Machine spacedesk Basic View operates with a standard web browser without any setup needed upfront Only spacedesk Personal View for Windows needs setup installation on the Secondary Machine spacedesk Personal View is a Windows application running on PC laptop or Surface tablet It can be installed as shown below 2015 datronicsoft All rights reserved spacedesk User Manual 13 Install Personal View on Windows machine Run the spacedeskPersonalView setup installer soacedeskPersonalView msi e spacedesk Personal View Setup 4 Welcome to the spacedesk Personal View Setup Wizard The Setup Wizard will install spacedesk Personal View on your computer Click Next to continue or Cancel to exit the Setup Wizard spacedesk i spacedesk Personal View Setup End User License Agreement a Please read the following license agreement carefully spa cedesk License Terms These license terms are an agreement between datronicsoft and you Please read them They apply to the software you are downlo
26. t Local y iff System Tools aa Task Seherde spacedeskService Name Description Status Startup AEMICES gt GB Event Viewer SNMP Trap Receives tra Manual Shared Folders at IRRA Software Protection Enables the Autom gt Z Local Users and Groups 1 cnacedeskService Running Autom gt 3 Performance Et Spot Verifier Verifies pote Manual More Actions E Device Manager E SSDP Discovery Discovers n e Running Manual v ga storage State Repository Service Provides re Running Manual g Disk Management Still Image Acquisition Events Launches a Manual Me B Services and Applications Can Storage Service Provides en Manual S Services Superfetch Maintains a Running Autor ai WMI Control System Event Notification Monitors sy Running Autome System Events Broker Coordinates Running Autome gt Extended Standard 2015 datronicsoft All rights reserved spacedesk User Manual Step 3 Check if Windows Firewall is open for spacedeskService exe Check the firewall if soacedeskService exe is allowed on private or public network Open Control Panel gt Windows Firewall gt Allow an app through Windows Firewall allow an another app then browse for spacedeskService exe located at C Windows System32 folder iP Allowed apps OC gt T m lt lt Windows Firewall gt Allowed apps we DY Search Control Panel D Allow apps to communicate through Wind
27. t Install Pi You should only install driver software from publishers you trust How can decide which device software is safe to install 2015 datronicsoft All rights reserved spacedesk User Manual 9 Step 4 Reboot After the installation has completed reboot the system te spacedesk Setup Completed the spacedesk Setup Wizard Click the Finish button to exit the Setup Wizard spacedesk H spacedesk Setup ah You mustrestart your system for the configuration L d changes made to spacedesk to take effect Click Yes to restart now or No if you plan to manually restart later 2015 datronicsoft All rights reserved spacedesk User Manual 10 Uninstall using Windows Control Panel Uninstall of soacedesk can be done on Control Panel gt Programs and Features CI Programs and Features O a E E gt Control Panel gt Programs gt Programs and Features ai amp search Programs and F 5 Control Panel Home i Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair Turn Windows features on or ante Organize Uninstall iE Name i Publisher Installed n i E Application Verifier x86 External Package Microsoft 8 27 2015 E NVIDIA 3D Vision Driver 333 34 NVIDIA Corporation f23 2015 zal NVIDIA Graphics Driver 353 54 NVIDIA Corporation f23 2015 E NVIDIA HD Audio Driver 1 3 34 3 NVID
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