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KVM Over the NET™ KN9108 / KN9116 User Manual

1. 45 The General Dialog 45 Web Page ICONS cer ERE RH ei e eed 46 Web Page Buttons splen eed dein EN dea 47 Chapter 5 The Windows Client The Main Pages ei e A og 51 Port Operation oes reg ce ee vu rs Dea 53 The OSD Toolbar eene 53 Recalling the 53 OSD Hotkey Summary 54 The Toolbar ICONS 2 I 54 Hotkey Operation 55 m Leve Pus id ik d eR REY IESU ERE 55 Setting the Scan 55 Invoking Auto 55 Pausing Auto 56 Exiting Auto SCan eae Apia epe EH 56 Skip Mode cie eae eee ie Geo ees 56 Panel Array 57 Multiuser 59 vi KN9108 KN9116 User Manual Windows Client Control 60 Hotkeys ue eee aie Veale Sy ERE el hE 61 Video Adjustment 63 Gamma 65 The Message Board 66 The B ttori Ba
2. 80 Chapter 7 The Log File Chapter 8 The Log Server Installations rice eee ied ey eR n ce eer redet gne 83 Starting Up is DAW sehen e abe ODE ee re ase st 84 The Menu Bar xe RERO ERU CIR NE 85 CONGUE s ost mU etr Be EE Tee eee ed recess 85 Events sse INR 86 SCAChi d e atid s 86 Maintenance s xul DEAN C ek eh eo eee 88 ODpIIOTIS ites Aes ce wire ahs the ee ead Ake ere aen eles 88 Helper ee ie he eee Ee ed as 88 vii KN9108 KN9116 User Manual The Log Server Main Screen 89 huc LEES 89 The List Panelt iow dices Pan Mader aa eese 90 The Event Panel dee Se he eee a et es 90 Chapter 9 AP Operation The Windows 91 vL EA Ie RRLERLEX RC E eed A hoe tue RE E UR 91 Starting Up smi oe Ga ei eats be Gere WEE 92 Keyboard si oou in eR DPA ED DI ee UR E 94 Connecting x cst ep ae be dE X hee Res de 96 Operation Ee ee ed thee ura 97 Thewava o eke RU RRR tins A leet A 98 Installations ee eer eto ee Baal a eet tene Pat geo ge 98 Starting Up gt er eR OR EROR Cela cee 98 Operation oie La Bey Pe e 100 Appendix Safety Instructions 101 CCELI 101 Rack Mounting ee P WE ERE Ed 103
3. Port Number Port Name uodm1 Port Number uodm2 Port Name Syntax uodm0 UODT Determines the length of time in seconds that the Port ID displays on the monitor after a port change see D Duration page 72 Syntax uodtn where n represents a number from 0 255 UBUZ Turns the beeper on or off see Beeper page 72 ubuz0 Beeper Off ubuz1 Beeper On Syntax ubuzO ULT When there is no input from the user for the amount of time set with this function the user is automatically logged out The user will need to log in again Set the Logout Timeout from 0 180 minutes Syntax ultn where n represents a number from 0 180 Continues on next page 31 KN9108 KN9116 User Manual Continued from previous page Character Meaning USM Selects which computers are accessed under Auto Scan Mode see Scan Select page 72 usmO All usm1 Powered On usm2 Quick View usm3 Quick View Powered On Syntax usm0 UST Determines the length of time in seconds the KVM focus dwells on each port in Auto Scan Mode see Scan Duration page 72 Syntax ustn where n represents a number from 0 255 Note 1 The characters are not case sensitive Capitals or lower case work equally well 2 Characters are comma delimited 3 Aninvalid character in the configuration string will prohibit access to the KN9108 KN9116 for the user Examples String Meaning C W p User
4. Reset Values Clicking this button undoes all changes that have been made to the Configuration and Administration pages except for port names usernames and passwords and returns the parameters to the original factory default settings see OSD Factory Default Settings page 113 Clear Name List This function clears the Port Names on the Main page 39 KN9108 KN9116 User Manual Date Time The Date Time dialog box lets the Administrator set up the KN9108 KN9116 s time parameters KN9116 Date Time EAR E Main onpraere Configuration Administration Log Time Zone Daylight Savings Time GMT 08 Taipei zi r Date lt November 2005 gt gt gt Sun Mon Tue Wed Thu Fri Sat Pi TOR Se Se 2 13 4 15 16 7 MEN 19 20 21 22 23 24 25 26 24 30 r Time 5 200 30 If your country or region employs Daylight Saving Time Summer Time check the corresponding box To establish the time zone that the KN9108 KN9116 is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at To set the year and day use the Calendar graphic Clicking or moves you backward or forward by one year Clicking or moves you backward or forward by one month In the calendar click on the day To set the time use the 24 hour HH MM SS format Click Synchronize
5. s name is not found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted Ifyou are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the certificate on your computer see below for details After the certificate is installed it will be recognized as trusted 114 Appendix Installing the Certificate To install the certificate do the following 1 In the Security Alert dialog box click View Certificate The Certificate Information dialog box appears Certificate axi General Detais Certification Path This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options 4 When the Wizard presents a caution screen A You are about to install a certificate from a certification authority CA daiming to represent Aten W
6. Program This is the port number that must be specified when connecting from the Windows Client software program Valid entries are from 1024 60 000 The default is 9000 Java This is the port number used for Java Client connections Valid entries are from 0 65535 Entering 0 disables the Java Client feature and prohibits users from connecting to the KN9108 KN9116 via the Java Client The default is 9002 27 KN9108 KN9116 User Manual Log Server Important transactions that occur on the KN9108 KN9116 such as logins and internal status messages are kept in an automatically generated log file In this panel you specify the MAC address and a port number for the computer that the Log Server resides on Installation and operation of the Log Server is discussed in Chapter 8 The Log File is discussed on page 81 28 Chapter 3 Administration Network The Network dialog is used to specify the KN9108 KN9116 s network environment The box is divided into two panels IP Address and DNS Server KN9116 Network 9 7 Main Configuration Administration Log L3 Set IP address manually IP address CT UT EB subnet mask Pw Default gateway CLAUDE MM Obtain DNS Server address automatically Using the following DNS Server address Primary DNS Server a Alternate DNS Server ae E IP Address The KN9108 KN9116 can either
7. You can access a computer connected to a port by moving the mouse pointer over its panel and clicking You switch to the computer exactly as if you had selected it from the OSD Main screen The panel array toolbar at the lower right of the screen provides shortcut navigation and control of the panel array as described in the diagram below Previous port Next port Back 4 ports Ahead 4 ports Show more ports Pause 728 fewer ports ine J Back 4 ports Move the toolbar 2 Toggle 4 ratio Toolbar hints For issues affecting multiple user operation in Panel Array Mode see Multiuser Operation page 59 58 Chapter 5 The Windows Client Multiuser Operation The KN9108 KN9116 supports multiuser operation Up to 32 users can log in at the same time When multiple users simultaneously access the KN9108 KN9116 switch from remote consoles the rules of precedence that apply are shown in the following table Operation Rule General Once a user invokes the OSD no other user can invoke it until the original user closes it Auto Scan Mode Panel Array Mode If a user has invoked Auto Scan Mode see Auto Scanning page 55 but the OSD has not been invoked another user can interrupt Auto Scan Mode by invoking the OSD When a user has invoked Panel Array Mode see page 57 all successive users automatically enter Panel Array Mode Panel Array Mode continues until the original user sto
8. l Skips from the current port to the very last accessible port on the installation 56 Chapter 5 The Windows Client Panel Array Mode Clicking on the OSD Toolbar s Panel icon invokes Panel Array Mode Under this mode the OSD divides your screen into a 4 x 4 grid of 16 panels Back 4 ports Port 10 No video Power off Full access Each panel represents one of the KN9108 KN9116 s ports Starting with Port 1 at the upper left going from left to right top to bottom Port 16 is at the lower right When the Array is first invoked it scans through each of the ports that were selected for Auto Scanning under the Configuration page s Scan Select function see page 72 and displays information about the port port name resolution on line status port access status at the bottom of the panel The number of panels in the array 16 9 4 or 1 can be selected by clicking Show More Ports and Show Fewer Ports on the panel array toolbar Ifthe computer connected to a port is on line its screen displays in its panel otherwise the panel is blank Only ports that are accessible to the currently logged in user display see Port Access page 26 All other panels are blank Ifyou move the mouse pointer over a panel information about the port displays at the bottom of the screen Continues on next page 57 KN9108 KN9116 User Manual Continued from previous page
9. the URL bar Note If you don t know the IP address get it from the KN9108 KN9116 administrator 2 When the Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 114 for details 3 A login page appears Username Password Login Reset Continues on next page 43 KN9108 KN9116 User Manual Continued from previous page 4 Provide a valid Username and Password set up by the KN9108 KN9116 administrator then Click Login to continue Note 1 If you supply an invalid login the authentication routine will return a message stating Invalid Username or Password Please try again If you exceed the number of login failures set by the administrator a message stating that The page cannot be displayed appears This is done to confuse and discourage hackers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password 2 If you are the Administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Management page 24 After you have successfully logged in the KN9108 KN9116 Main Web page appears with the General dialog box displayed ALTUSEN V
10. 2 10 11 12 R amp D 1 13 14 15 16 This is the same OSD Main Screen that appears when the Windows Client is invoked For an explanation of this screen refer to the Windows Client Main Page page 51 The Java Client Control Panel Instead of a control panel like the one that the Windows Client uses the Java Client has a hidden control panel located at the bottom center of the screen The panel becomes visible when the mouse pointer is moved over it Message Lock Keypad Board LEDs About Exit NC AC UN CAII gt Set Mouse Resolution Switch Help Video Synchronization Screen Parameters Mode The functions of the Control Panel icons are described in the sections that follow 74 Chapter 6 The Java Client Set Video Parameters Clicking this button brings up the Video Adjustment dialog box Video Settings Z 1 Red Min Max 4 Green a Min Max Auto Sync Blue Min Max Gamma Si Advanced gt Quality pO A Min Max Bandwidth Enabled High Low OK It is similar to the Windows Client Video Adjustment dialog box See Video Adjustment page 63 for details Keypad Some keyboard combinations cannot be captured and sent to the KN9108 KN9116 In order to implement their effects on the remote system this function provides a one click impleme
11. DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ATEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ATEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ATEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 117 KN9108 KN9116 User Manual This Page Intentionally Left Blank 118 A Adjust Video Java Client 75 Windows Client 63 Administration 15 Administration Page 23 Customization 35 Date Time 40 General 23 Network 29 Security 33 User Management 24 Administrator Login Failure 111 AP Operation Config 95 Java Client 98 Windows Client 91 Auto Scanning 55 Invoking Auto Scan 55 Multiuser Operation 59 Pausing Auto Scan 56 Scan Duration 72 Setting the Scan Interval 55 B Beeper 72 Browser General Dialog Box 45 Log
12. Enhance pointer precision Snap To Automatically move pointer to the default button in N dialog box Visibilty RSS RIS Display pointer trails Hide pointer while typing Show location of pointer when press the CTRL key 3 Windows ME Windows 95 Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Set the mouse speed to the slowest position 5 Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 110 Appendix Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example there is a procedure you can use to clear the login information Note Performing this procedure also returns all settings to their defaults To clear the login information and return all settings to their defaults do the following 1 Power off the KN9108 KN9116 and remove its housing 2 Using a jumper cap short the jumper on the mainboard labeled 18 Power on the switch When the front panel LEDs flash power off the switch Remove the jumper cap from J8 Close the housing and power on the KN9108 KN9116 After powering on the unit you can use the default Username and Password see T
13. appears as a window centered on your screen Ifthe remote resolution is larger its display is centered on your screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled there is no checkmark in the box the remote screen is resized to fit the resolution of your local monitor 95 KN9108 KN9116 User Manual Connecting To connect to a KN9108 KN9116 unit 1 From the Server List box double click the device that you wish to connect to Or specify the IP address and port number in the Server IP and Port input boxes and then Click Connect The Login dialog box appears Login Window User Name Password Cancel 2 Key ina valid Username and Password and then click The program attempts to connect to the selected KN9108 KN9116 unit While it does so you can check the Message List window for status messages regarding the operation s progress 3 Once contact with the KN9108 KN9116 has been established the Switch to Remote View button becomes active Click it to connect to the KN9108 KN9116 and take over console control of the unit that is connected to it A Win32 Client 1 0 092 Default Tools Server List Name Status _ 9116 10 0 13 225 Available 9116 10 0 1346 Available Server Message List I Roo1325 10 013 225 Sd Server is
14. described below KN9116 Customization EAE x1 Main Configuration Administration Log Login Failures Allowed Timeout g mins Working Mode v Enable stealth mode v Enable browser v Enable multiuser operation Attributes 2 0 Reset Values Clear Name List Login Failures Allowed sets the number of consecutive failed login attempts that are permitted from a remote computer Timeout sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode If Stealth Mode is enabled the KN9108 KN9116 refuses ICMP echo request packets To permit browser access to the KN9108 KN9116 click to put a check mark in the Enable Browser checkbox If browser access is not enabled users will not be able to log into the unit via their browsers To permit multiple users to simultaneously access the KN9108 KN9116 check Enable multiuser operation 35 KN9108 KN9116 User Manual lO Attributes Attributes allows you to set attribute parameters for each of the ports To change the port attribute 1 Click Attributes on the Customization dialog box The Setting I O Attributes dialog box appears The port numbers are listed in the column on the left The port s attributes are shown to its right 2 Double click on a port entry The O attributes
15. details 100 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet
16. dialog box appears Share mode Exclusive Occupy Share Cancel Continues on next page 36 Chapter 3 Administration Continued from previous page 3 Select a Share Mode attribute for the port see the table below Attribute Definition Exclusive The first user to switch to the port has exclusive control over the port No other users can view the port The Timeout function does not apply to ports which have this setting Occupy The first user to switch to the port has control over the port However up to 32 users may view the video from the port If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the next user to move the mouse or strike the keyboard Share Up to 32 users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Users should take advantage of the Message Board feature which allows a user to take control of the keyboard and mouse or keyboard mouse and video of a Share port see The Message Board page 66 4 Click OK To exit without saving your changes click Cancel The dialog box closes 5 On the Setting I O Attributes dialog box click Apply to keep your changes To exit without saving your changes click Cancel 37 KN9108 KN9116 User Manual Timeout The Timeout setting applies to ports with the Occupy I
17. each user The Configuration Page settings are the same for the local console the Windows Client and the Java Client Their use is discussed in Chapter 5 and Chapter 6 The Log Page KN9116 Configuration Cf A O x Administration Log I Scrol Lock Scral Lochs pu ID Display Number Name zd Main 80 ID Duration oe ScanSelect All zi g Scan Duration sec amp Screen min Logout Tm O min Beeper ON C OFF Clicking the Log tab brings up the contents of the log file The log file is discussed in Chapter 7 9116 Log ET TET Main Configuration Administration 2005 11 18 11 59 59 Loading system setting 12 00 03 DHCP Discovering 12 00 03 DHCP Requesting 12 00 03 DHCP Requesting 12 00 03 DNS server 1 10 0 1 23 12 00 03 Accept new IP 10 0 13 23 13 17 40 User from 00 13 17 44 User from 00 01 50 User from 00 0 Clear Log 22 Chapter 3 Administration The Administration Page When you click the Administration tab the Administration page comes up Each of the administrative functions is represented by an icon at the left of the page Clicking the icon brings up its associated dialog box When the Administration page first comes up the General dialog box appears en MAC Address 00 10 74 88 18 44 Firmware Ver 9 092 Last IP from DHCP server 10 0 13 2
18. has administrator privileges user can access the system via the Windows Client user can access the attached PNO108 User can access the system via the Windows Client user can access the system via the Java Client user can access log information via the user s browser 32 Chapter 3 Administration Security The Security page controls access to the KN9108 KN9116 KNS116 Security 1 Main Configuration Administration Log e v IP Filter Enable include C exclude New amp Edit Remove Default web page name test htr v MACFilerEnable include C exclude gg Remove The Default web page name lets the Administrator specify a login string in addition to the IP address that the user must include when accessing the KN9108 KN9116 with a browser For example 192 168 0 126 abcdefg The user must include the forward slash and the string along with the IP address For security purposes we recommend that you change this string from time to time Note 1 If no string is specified here anyone will be able to access the KN9108 KN9116 with the Windows client using the IP address alone This is a very insecure situation 2 If no string is specified here the KN9108 KN9116 cannot be accessed with the Java client 33 KN9108 KN9116 User Manual IP and MAC Filters control access to the KN9108 KN9116 based on the IP and or MAC addresses
19. of the computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the Filter Enable and or MAC Filter Enable checkbox Ifthe include button is checked all the addresses within the filter range are allowed access to the KN9108 KN9116 all other addresses are denied access If the exclude button is checked all the addresses within the filter range are denied access to the KN9108 KN9116 all other addresses are allowed access To add a filter Click New A dialog box similar to one of the ones below appears From Ew ma OK MAC Filter MAC address BE HN B B d DK Cancel Note Each IP filter can consist of a single address or a range of addresses To filter a single IP address key in the same address in both the From and To fields To filter a continuous range of IP addresses key in the start of the range in the From field key in the end of the range in the 7o field After you specify the filter addresses Click OK To delete a filter select it and Click Remove To modify a filter select it and Click Edit The Edit dialog box is similar to the New dialog box When it comes up simply delete the old address and replace it with the new one 34 Chapter 3 Administration Customization The Customization dialog box is arranged in four major sections as
20. page 61 for E details Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see Video Adjustment page 63 3gr Click to bring up the Message Board see page 66 Click to exit the remote view Cx Space Hover over the space to see the video resolution and IP address of the device at the remote location These Lock Key LEDs show the Num Lock Caps Lock and Scroll Lock status of the remote computer Click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them The Hotkey Setup Video Options and Message Board functions are discussed in the sections that follow 60 Chapter 5 The Windows Client Hotkeys Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel The actions performed by the Hotkeys are listed in the left column the currently defined keys that invoke the actions are shown in the column to the right Hotkey Setup Actions Hotkeys Toggle mouse display Adjust mouse Substitute Alt Key Substitute Ctrl Key Continues on next page 61 KN9108 KN9116 User Manual Continued from previous page An explanation of the Hotkey Setup Actions is given in the table below Action Explanation Exit
21. ready Port 9000 Connect Disconnect Change Password 96 Chapter 9 AP Operation Operation Once a connection to the KN9108 KN9116 has been established the remote system s video output is captured and displayed on your monitor At the same time your local keystroke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client Refer back to Chapter 5 for details 97 KN9108 KN9116 User Manual The Java Client Installation To install the Java Client on your computer do the following 1 Log into the KN9108 KN9116 with your browser and click the second Java Client button the one with the arrow A screen similar to the one below appears File Download Do you want to open or save this file E Name KN9116main jar Type Executable Jar File 203 KB From 10 0 13 225 Open Save Always ask before opening this type of file While files from the Intenet can be useful some files can potentially harm your computer If you do not trust the source do not open or save this file What s the tisk 2 Click Save In the dialog box that comes up specify a location on your hard disk to save it to Starting Up To connect to the KN9108 KN9116 do the following 1 Open a command line window and change to the directory where the Java Client file KN91
22. same time zone the device s time is changed to match the computer s time f they are in different time zones the device s time is changed to match the computer s time except that the time zone difference is still maintained Firmware Click this icon to install new versions of the KN9108 KN9116 s firmware See Upgrading the Firmware page 41 for details Note The Firmware icon only displays for users with administrative permission It doesn t appear on the web pages of users who don t have the proper permission Logout You should always click this icon to log out and end your KN9108 KN9116 session If you close the browser without first logging out you will have to wait approximately one minute before logging in again 46 Chapter 4 Browser Operation Web Page Buttons The purpose of the buttons at the left of the web page are explained in the table below Icon Purpose Windows Client Java Client Click this button to download the Windows Client software to remotely control the connected server or servers via KVM switch Note This Windows Client isn t permanent It is removed when you exit the program You must download a new Windows Client each time you log in from your browser For platform independence the Java client allows users that have Java installed to connect to the KN9108 KN9116 Click this button to download the Java Client software to remotely control the conne
23. switch and take over console control of the unit that is attached to the KN9108 KN9116 The screen output of the unit appears on your monitor Your keystrokes and mouse movements are captured and sent to the KN9108 KN9116 to be executed on the attached unit If the KN9108 KN9116 is connected to a KVM switch you can control the switch and the computers connected to it just as if you were connected locally Change Password This button becomes active after a connection to a KN9108 KN9116 unit has been established It allows the User to change the password used to log in to the KN9108 KN9116 93 KN9108 KN9116 User Manual W The File Menu The File Menu allows the operator to Create Save and Open user created Work files A Work File consists of all the information specified in a Client session This includes the Server List and Server IP list items as well as the Hotkey settings Whenever a user runs the Client program it opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of three items as follows New Allows the user to create a named work file so its values will not be lost and it will be available for future recall Open Allows the user to open a previously saved work file and use the values contained in it Save Allows the user to save the values presen
24. 06 Mail Server 2 07 i 08 Web Server 1 i F 09 WebServer2 10 B 12 R amp D 1 H 13 B i BI 16 10 0 13 174 Note 1 The Administration tab is disabled for users who don t have administration permission For those who do have administration permission administration operations are discussed in Chapter 3 2 There is a small Windows Client Control Panel at the lower right The control panel is discussed in detail on page 60 There are two buttons on the title bar at the top right They are described below starting from the left and moving to the right Log out clicking this button or pressing F8 closes the OSD display and logs you out of the KN9108 KN9116 session Close clicking this button closes the OSD display but does not log you out of the session You can bring the display back with the OSD hotkeys see OSD Hotkey page 72 51 KN9108 KN9116 User Manual The Main Page lists all of the KN9108 KN91 16 s ports You access the computers connected to its ports by selecting them on this page Details regarding the meaning and operation of the main page elements are provided in Chapter 3 Administration 52 Chapter 5 The Windows Client Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter or by double clicking it Once you select a port its sc
25. 08 KN9116 can control up to 8 16 computers Since the KN9108 KN9116 uses TCP IP for its communications protocol it can be accessed from any computer on the Net whether that computer is located down the hall down the street or halfway around the world BEBE 1 KN9108 KN9116 EN P pE Access to any computer connected to the installation from the local console is easily accomplished by means of a powerful mouse driven graphical OSD On Screen Display menu system A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one Remote consoles connect to the KN9108 KN9116 via its IP address Software utilities are provided with the KN9108 KN9116 that make remote access smooth and efficient System administrators can handle a multitude of maintenance tasks with ease from installing and running GUI applications to BIOS level troubleshooting routine monitoring concurrent maintenance system administration rebooting and even pre booting functions all from the remote console KN9108 KN9116 User Manual Remote operators can log in from anywhere on the LAN WAN or Internet via their browsers Once they successfully log in operators can take control using either the Windows Client or Java Client utility Inclusion of a Java based client ensures that the K
26. 08main jar or KN9116main jar is at 2 From the command line issue the following command java jar KN9108main jar Or java jar KN9116main jar Note You must install Java version 1 4 2 or higher before running the Java Client It will not work with earlier versions of Java Continues on next page 98 Chapter 9 AP Operation Continued from previous page The Address Input dialog box appears Address Input Enter Address 10 0 13 225 aaa111ddd333 KNS116 Cancel 3 Key in the IP address for the unit you want to connect to including a forward slash followed by the login string set by the administrator Note For security purposes the login string must be specified correctly as part of the IP address The system administrator may change the string from time to time to thwart unauthorized access attempts Be sure you have the correct string when you attempt to connect After you establish a connection a Login dialog box appears Please input username and password Username Password Cancel 4 Provide a valid Username and Password and then click OK Once the authentication procedure completes successfully the KN9108 KN9116 main page displays on your monitor 99 KN9108 KN9116 User Manual Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client Refer back to Chapter 6 for
27. 5 The Main Page olus eek lp Dee PR E 17 Quick View Ports set acters Dee ae zur ence ped ete 17 The List FUNCION oor rene y een 18 Porn Names dy edo ee ON ts cr cis a tenete lentes tales eu ce us 20 Port Operation issu seen pue pe Deva ee URP e E Se ede 21 KN9108 KN9116 User Manual The Configuration 22 The Log Page kir vat SAA es he ad ees queis 22 The Administration Page 23 General es eee a ee eee eet 23 User 1 24 Service Configuration 27 Access Port cae eee he ae RS 27 Log Sewer eee ne oe ale Meee he 28 Network nei ee a elated ah abe a AS ee 8g lee AGC 29 IPAddress oe Ie Ss Se EN 29 DNS SCID ic stave Pee ee Pade ds bees 29 RADIUS s ecce ieee aids Faden Ee Abad Longe Babee ees 30 NI M RE 33 GustomlizatiOr eeen I bare ed pedea ee eget EUR Sane 35 Login Failures iaia oto oodd Ad 35 Working Mode oea cece I 35 Attrl DUt6S ci rl AMORE aed Geel See 36 Nurs 38 lt 5 39 Date Time sis te fara DES ed Ae be re ek Gee 40 Upgrading the 41 Chapter 4 Browser Operation Logging Ir ie et eh ads Ae ees ei 43 Web
28. 9 Main Configuration amp E General The General Page presents four items of information This is the same information that displays after you log in from a browser or when you click the General icon at the top left of the browser main page The meaning of these items is described in the table below Item Description Device Name This field lets you give the switch a unique name This can be convenient when you need to differentiate among several devices in multi station installations MAC Address This item displays the KN9108 KN9116 s MAC address Firmware Ver This item displays the current firmware version number You can reference it to see if there are newer versions available on the Altusen website Last IP from DHCP If the switch is on a network that uses DHCP assigned IP Server addresses this item is a convenient way of ascertaining what its IP address is to inform the Users which IP to use when logging in 23 KN9108 KN9116 User Manual User Management The User Management dialog box is used to create delete and manage user profiles Up to 64 user profiles can be established KN9116 User Management Oe zg Ed Main Configuration Administration Log Remove delete a user profile select it in the list box and Click Remove To modify a user profile select it and Click Edit To add a user Click New If you c
29. AUTUSCN Enterprise KVM Solutions by ATEN KVM Over the NET KN9108 KN9116 User Manual www altusen com tw KN9108 KN9116 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China Eu ANE BBE BR BARE BY ES JT 11363 20063 EH IR E SEG ZI e A EBERT XS EU S SMU SJT 11363 20068 x SEG ED EBEIS DRA PHA uu HHSJ T 11363 20068 R EEK cere B KN9108 KN9116 User Manual User Informatio
30. BARE Main Configuration Administration Log ATEN Intl 1 Windows 2K AS ATEN Intl 2 ATEN Intl 3 Mail Server 1 Mail Server 2 Web Server 1 Web Server 2 DO200000000 mi There are four buttons on the title bar at the top right They are described below starting from the left and moving to the right Screen View toggles the display between full screen and window view Transparent clicking this button causes the OSD display to become semi transparent allowing whatever the OSD screen is covering to show through Clicking the button again causes the OSD display to revert back to normal opacity Note 1 1 It is recommend that you set the refresh rate of the monitor higher than 75Hz before using this feature 2 When the transparent feature is enabled if you switch to a null port the feature will be disabled Logout clicking this button or pressing F8 closes the OSD display and logs you out of the session Close clicking this button closes the OSD display but does not log you out of the session You can bring the display back with the OSD hotkeys see OSD Hotkey page 72 The OSD consists of four pages each with a specific set of functions Main Configuration Administration and Log 16 Chapter 3 Administration The Main Page The Main page governs port access Selecting a port and double clicking it switches you to the device on that port monitor
31. D Hotkey once Open the OSD The OSD Toolbar is not open Click the OSD Hotkey three times The Toolbar Icons The meanings of the toolbar icons are explained in the table below Click to skip to the first accessible port on the entire installation without Hid having to invoke the OSD Click and drag this icon to move the toolbar to a different location Click to skip to the first accessible port previous to the current one without having to invoke the OSD Click to begin Auto Scan Mode The KN9108 KN9116 automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function see Scan Select page 72 This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to invoke the OSD Click to skip from the current port to the last accessible port on the entire bH installation without having to invoke the OSD Click to bring up the OSD Click to close the toolbar E Click to logout and exit the Windows Client application EH Click to invoke Panel Array Mode see page 57 Note The administrator selects which ports are accessible to each user with the User Management function see page 24 for details Chapter 5 The Windows Client Hotkey Operation Hotkeys allow you to provide KVM focus to a port directly fro
32. IS CORRECT BEFORE USE KN9108 KN9116 User Manual Package Contents The KN9108 KN9116 package consists of 1 KN9108 or KN9116 KVM Over the NET KVM Switch 2 Custom KVM Cable Sets Power Cord Rack Mount Kit 1 Foot Pad Set 4 Pads User Manual Quick Start Guide Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation Features may have been added to the KN9108 KN9116 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2006 ATEN International Co Ltd Manual Part No PAPE 0205 4AXG Printing Date 09 2007 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners KN9108 KN9116 User Manual Contents EGG Information neun Sees bate ected wis SU ae hate ee ii SJT 1136452006 ots Iosue te heer Peek tae Ae Meee ii User Information 0 0 0 0 0 0 ee eee eee eae iii Online Registration ses cece IB iii Telephone 5 iii IBI T TAM ello EE tu TIS EET LE RTT L
33. L TEE iii Package iv About This ix OverVig Wu ida ae S trei Erden eset epa ere De ix Gonventiorns 2 iv eee Roe nome di pu s Y e RE x Product x Chapter 1 Introduction s Us Mee s LE RR RR PRU EC A RR Rep SR 3 System 4 Remote lt 4 CORmpUtets eee mes oe ee wur Sheed eu egt loreet 4 Cables i REL URSI Be UTER os 5 Components i aie grace Mose Sat ours 6 Front VIeW uir a dran adc Ca XI Eg o WE TCR a ea 6 KN9108 arbe eret bets RD UE 6 KNOTTE Teni deterret oe ete os oet eet ert teta 6 Reat AT ELLE IDE 8 KN9108 mer b EBEN e den t SP Ao ec ilte 8 KN91 16 2 cote da emeret s esee tos Rods eu AE St tie ae mt 8 Chapter 2 Hardware Setup Rack Mounting ee rere RE Ser E bee ds 12 Installatiori 3 5 bI acr Sos oes Jar acia Ga est Bor os A ce 13 Hot Pluggirig iater a ute dede ec P deg d de PAR la 14 Port ID Numbering eiren teve ni a T a III 14 Powering Off and 14 Port Selection die hse i ee ee See i 14 Chapter 3 Administration The kocal Gonsole 2izgignuchelbeLebi elehmexe t mes 1
34. Mouse Pointer Confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See page 62 for details 105 KN9108 KN9116 User Manual The Java Client For mouse synchronization problems see Mouse Synchronization page 70 For connection and operation problems see the table below Problem Resolution Java Client won t connect to the KN9108 KN9116 Java 2 JRE 1 4 2 or higher must be installed on your com puter Make sure to include the correct name of the web page when you specify the KN9108 KN9116 s IP address see Security page 33 3 Close the Java Client reopen it and try again Pressing the Windows Menu key has no effect Java doesn t support the Windows Menu key Java Client performance deteriorates Exit the program and start again National language characters do not appear When entering national language characters if your local keyboard is set to a non English national language layout you must set the remote computer s keyboard layout to English The Log Server Problem Resolution The Log Server program does not run The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver is automatically installed with Windows ME 2000 and XP For Windows 98 an
35. N9108 KN9116 is platform independent and is able to work with all operating systems The client software allows operators to exchange keyboard video and mouse signals with the computers attached to the KN9108 KN9116 just as if they were present locally and working on the equipment directly With the KN9108 KN9116 s Panel Array feature the video output of up to 8 16 computers can be displayed at the same time The Message Board allows widely separated users to conveniently and instantly communicate with one other It also includes features that allow users to take control of share ports The KN9108 KN9116 features high density 15 pin CPU port connectors instead of the usual 25 pin connectors This space saving innovation allows a full 8 16 port switch to be conveniently installed in one unit of system rack space Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the KN9108 KN9116 intercepts keyboard input directly there is no need to get involved in complex installation routines or to be concerned with incompatibility problems Since the KN9108 KN91 16 s firmware is upgradable over the Internet you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available With its advanced security features the KN9108 KN9116 is the fastest most reliable most cost effective way to remotely access an
36. N9116 waits for a RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries field 5 Key the Shared Security character string that you want to use for authentication between the KN9108 KN9116 and the RADIUS Server in this field Continues on next page 30 Chapter 3 Administration Continued from previous page 6 Onthe RADIUS server set the access rights for each user according to the information in the table below Character Meaning Grants the user administrator privileges allowing the user to configure the system Allows the user to access the system via the Windows Client program Allows the user to access the system via the Java Client program Allows the user to access an attached Power Over the Net device Allows the user to access log information via the user s browser PN Restricts the user from accessing the OSD port list Syntax pn 1 2 3 4 PV Limits the user s access to viewing of the OSD port list only Syntax pv 1 2 3 4 UHK Defines the OSD Hotkey see OSD Hotkey page 72 uhk0 Scroll Lock Scroll Lock uhk1 Ctrl Ctrl Syntax uhkO UOL Defines the OSD List Function see page 18 uol0 All uol1 Powered On uol2 Quick View uol3 Quick View Powered On Syntax uolO UODM Selects how the Port ID displays see D Display page 72
37. O attribute It controls the amount of time 0 255 seconds that elapses before an inactive user is timed out when other users are waiting to take control of the port Once the first user becomes inactive i e stops sending keyboard and mouse input it begins to countdown the amount of time specified in the Timeout field If the user does not send input before the time expires that user is timed out and the port is released The next user to send mouse or keyboard input gains control of the port To apply Timeout settings 1 Click Attributes on the Customization dialog box The Setting I O Attributes dialog box appears see Attributes page 36 2 In the Timeout field enter the Timeout time in seconds 3 Click Apply To exit without saving your changes click Cancel Note The Timeout setting applies to all ports on the KN9108 KN9116 38 Chapter 3 Administration Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table below Item Description Reset on exit Placing a check here causes the KN9108 KN9116 to reset itself and implement all the new changes when you log out Following the reset wait approximately 30 to 60 seconds before logging back in For example if you change the IP address in the Network dialog box you must open this page and enable Reset on exit before logging out Otherwise the change will not take effect
38. S Custom Cable sets Part Number Length m 2L 5201P 1 2 2L 5202P 1 8 2L 5203P 3 0 2L 5206P 6 0 2L 5702P 1 8 KN9108 KN9116 User Manual Components Front View KN9108 1 2345 6 KN9116 3 0 0 2345 6 Chapter 1 Introduction No Component Description 1 Port LEDs The Port LEDs provide status information about their corresponding KVM Ports There is one pair of LEDs for each Port The one on the left is the On Line LED the one on the right is the Selected Port LED An On Line LED lights GREEN to indicate that the computer attached to its corresponding port is up and running A Selected LED lights ORANGE to indicate that the computer attached to its corresponding port is the one that has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode see Auto Scanning page 55 When the KN9108 KN9116 is first powered on the On Line and Selected LEDs blink in sequence as the Switch performs a self test 2 Reset Switch Note This switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen Pressing and holding this switch in while powering on the KN9108 KN9116 makes the switch use the factory installed firmware version rather t
39. Server see Configure page 85 Port This is the Port number assigned to the KN9108 KN9116 see Configure page 85 Connection Days If the Log Server is connected to the KN9108 KN9116 this field displays Connected If it is not connected this field displays Waiting This means that the Log Server s MAC address has not been set properly It needs to be set on the Service Configuration page of the Administrator Utility see page 27 This field displays the number of days that the KN9108 KN9116 s log events are to be kept in the Log Server s database before expiration see Configure page 85 Description The Event Panel This field displays the descriptive information given for the KN9108 KN9116 when it was added to the Log Server see Configure page 85 The lower panel displays log events for the currently selected KN9108 KN9116 Note that if there are more than one KN9108 KN9116 units even though they aren t currently selected if their Recording checkbox is checked the Log Server records their log events and keeps them in its database 90 Chapter 9 AP Operation Overview In some cases the Administrator may not want the KN9108 KN9116 to be available via browser access AP versions of the Windows Client and the Java Client are provided to enable direct access of the KN9108 KN9116 without having to go through a browser The programs are initially downloaded from the bro
40. Technical Support ee hoe e 104 International x evexit ERI EE 104 Northi America veut s ELE RUE laa DA 104 Troubleshooting nh 105 Administration cse 105 General 105 The Java 106 The Log Server oriri onc eR Vl peeled RR ERI ees 106 Panel Array 107 The Windows Client 107 Sun Systems sco e ite Ro Pe ed De Sankt ee 108 Additional Mouse Synchronization Procedures 109 Administrator Login 111 Specifications ne e osa eise ee d wc ee ee 112 Compatible Cascade 113 OSD Factory Default 5 113 About SPHD Connectors 113 Trusted Certificates llle 114 Overview iis reso uem ee RR IAEA Re n 114 Installing the 115 Certificate 116 Limited Warranty l l III 117 viii KN9108 KN9116 User Manual About This Manual This User Manual is provided to help you get the most from your CC1000 system It covers all aspects of installation configuration a
41. alog box similar to the one below appears Edit a Server Address 10 0 13 225 Port 9001 Description kn S116 Limit 100 Days Cancel 85 KN9108 KN9116 User Manual A description of the fields is given in the table below Field Explanation Address This can either be the IP address of the KN9108 KN9116 or its DNS name if the network administrator has assigned it a DNS name Port The Port number assigned to the KN9108 KN9116 see Log Server page 28 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database before it expires and it is cleared out Fill in or modify the fields then click OK to finish Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events containing specific words or strings When you access this function a screen similar to the one below appears Search Dialog Search Options Server List Priority List New search 10 0 13 225 Least Less C Search last results Most Search excluding last results Start date Start time End date End time Pattem 12 8 2005 21546PM 127 9 2005 219 46 Result Server 10 0 13 225 12 09 2005 1 4 16 33 Loading system setting 12 09 2005 1 4 16 33 DHCP D
42. an IP bom serveri 10 0 13 29 Note This is the same dialog box that appears whenever you click the General icon at the top left of the page 44 Chapter 4 Browser Operation Web Page Layout The General Dialog Box An explanation of the dialog box fields is given in the table below Field Purpose Device Name To make it easier to manage installations that have more than one KN9108 KN9116 MAC Address The KN9108 KN9116 s MAC Address displays here Firmware Version Indicates the KN9108 KN9116 s current firmware version level Reset on exit To save any configuration administration changes that you have made in the KN9108 KN9116 s OSD place a check here to have the KN9108 KN9116 implement the changes you have made and reset itself when you log out Note This checkbox is only enabled for users who have administration privileges Last IP from DHCP server Displays the current IP address of the KN9108 KN9116 Note New versions of the KN9108 KN9116 s firmware can be downloaded from our website as they become available See Upgrading the Firmware page 41 for details 45 KN9108 KN9116 User Manual Web Page Icons The purpose of the other icons at the top of the web page are explained in the table below Icon Function Sync Click this icon to synchronize the KN9108 KN9116 s time with your computer s time If both are in the
43. an separate from main chassis for convenient front and rear 1U rack mounting Browsers must support 128 bit SSL encryption KN9108 KN9116 User Manual System Requirements Remote Computers For best results computers that remotely access the KN9108 KN9116 should have at least a P III 1 GHz processor with their screen resolution set to 1024 x 768 Users who want to access the KN9108 KN9116 with the Windows Client must have DirectX 7 0 or higher installed If you don t already have it DirectX is available for free download from Microsoft s web site http www microsoft com downloads Users who want to access the KN9108 KN9116 with the Java Client must have Sun s Java 2 1 4 2 or higher runtime environment installed Java is available for free download from the Sun Java website http java sun com Browsers must support 128 bit SSL encryption For best results a network transfer speed of at least 128 kbps is recommended Computers The following equipment must be installed on the computers that connect to the KN9108 KN9116 s CPU ports A VGA SVGA or Multisync port A 6 pin mini DIN PS 2 style keyboard port A 6 pin mini DIN PS 2 Style mouse port Chapter 1 Introduction Cables Substandard cables may damage the connected devices or degrade overall performance If you need additional cables we strongly recommend that you see your dealer to purchase our high quality C
44. as the account type Permissions 1 Checking Administration assigns administrative privi leges to the account which allows the user to modify the KN9108 KN9116 s Administration page settings 2 Checking Windows Client allows the user to access the KN9108 KN9116 via the Windows Client software 3 Checking Log causes the Log Server and Log buttons to appear on the Main web page when the user logs in and allows the user to access these features 4 Checking Power Manager causes the PON button to appear on the Main web page when the user logs in and allows the user to access attached Power over the Net devices 5 Checking Java Client allows the user to access the KN9108 KN9116 via the Java Client software Continues on next page 25 KN9108 KN9116 User Manual Continued from previous page Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User s access to the computers on a Port by Port basis For each User profile select a port and click it to cycle through the choices Full The user can view the screen and can perform operations on the system from the keyboard and mouse View A diagonal line through the port icon indicates the port access is View The user can view the screen but cannot perform operations on the system Null no access rights An X through the port icon indicates no port acce
45. attached to the KN9108 KN9116 to be booted remotely over a LAN WAN or the Internet Contact your dealer for more details 4 KVM Ports CPU Ports The cables that link the KN9108 KN9116 to the computers plug in here The shape of these connectors has been specifically modified so that only cables designed to work with this switch can plug in see Cables page 5 5 LAN Port The cable that connects the KN9108 KN9116 to a LAN WAN or the Internet plugs in here 6 Local Console Section The KN9108 KN9116 can be accessed via a local console as well as over a LAN WAN or the Internet The cables for the local console keyboard monitor and mouse plug in here Each port is color coded and marked with an appropriate icon to indicate itself KN9108 KN9116 User Manual This Page Intentionally Left Blank 10 Chapter 2 Hardware Setup Before You Begin 1 Important safety information regarding the placement of this device is provided on page 101 Please review it before proceed ing 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function KN9108 KN9116 User Manual Rack Mounting The KN9108 KN9116 can be mounted in a 10 system rack For convenience and flexibility the mounting brackets can screw into either the front or the back of the unit so that it can a
46. cess is the same for the KN9108 0 N a POP 3 PB KN9108 KN9116 User Manual Hot Plugging The KN9108 KN9116 supports hot plugging components can be removed and added back into the installation by unplugging and replugging their cables from the ports without the need to shut the unit down If you change computer positions however in order for the OSD menus to correspond to the CPU port changes you must manually edit the Port Names for the OSD to reflect the new Port information See Port Names page 20 for details Note If the computer s operating system does not support hot plugging this function may not work properly Port ID Numbering Each CPU port on the installation is assigned a unique Port ID The Port ID is a two digit number which reflects the CPU Port on the KN9108 KN91 16 that the computer is connected to Port numbers from 1 9 are padded with a preceding zero so they become 01 09 For example a computer attached to Port 6 would have a Port ID of 06 Powering Off and Restarting If it becomes necessary to power off the KN9108 KN9116 or if the switch loses power and needs to be restarted wait 10 seconds before powering it back on The computers should not be affected by this but if any of them should fail simply restart the affected computers Port Selecti
47. contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 101 KN9108 KN9116 User Manual To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The dev
48. cted server or servers via a KVM Switch Note This Java Client isn t permanent It is removed when you exit the program You must download a new Java Client each time you log in from your browser indows Client In some instances administrators don t want the KN9108 KN9116 to be accessible by browser Clicking this button allows the user to download the API version of the Windows Client Once a user has downloaded the API program the administrator can turn off browser access API operation is discussed in chapter 9 In some instances administrators don t want the KN9108 KN9116 to be accessible by browser Clicking this button allows the user to download the API version of the Java Client Once a user has downloaded the API program the administrator can turn off browser access API operation is discussed in chapter 9 Log Server P Clicking this button allows the administrator to download and install the Log Server application See Chapter 8 for Log Server details If a Power on the NET PON module is connected to the KN9108 KN9116 clicking this button brings up it s interface Log All the events that take place on the KN9108 KN9116 are recorded in a log file Clicking this icon displays the contents of the log file 47 KN9108 KN9116 User Manual This Page Intentionally Left Blank 48 Chapter 5 The Windows Client Activating the Browser OSD After you have succe
49. d NT you will have to go to the Microsoft download site http www microsoft com data download htm to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Appendix Panel Array Mode Problem Resolution Low resolution video in Panel Array Mode Increase the number of panels that are displayed Some users only receive a partial image when multiple remote users are logged in concurrently The first user to invoke Panel Array Mode should set it to display a minimum of four panels The Windows Client Problem Resolution Windows Client won t connect to the KN9108 KN9116 DirectX 7 0 or higher must be installed on your computer Remote mouse pointer is out of sync 1 Use the AutoSync feature see Video Adjust ment page 63 to sync the local and remote monitors 2 If that doesn t resolve the problem use the Adjust Mouse feature see Mouse Synchroniza tion page 70 to bring them back in sync 3 If the two methods described above fail to resolve the problem use the Toggle Mouse Dis play function see page 62 Part of remote window is off my monitor The remote screen display is rotated 90 degrees cannot run Net Meeting when the Windows Cl
50. d manage widely distributed multiple computer installations Chapter 1 Introduction Features 8 KN9108 16 KN9116 port remote access KVM switch monitor and control up to 8 16 computers from a single KVM Keyboard Video Mouse console Remotely access computers via LAN WAN or the Internet control your installation when and where you want Dual bus one local and one remote user can simultaneously control separate ports Internet browser access Windows Client and Java Client provided Java Client works with all operating systems Graphical OSD and graphical toolbars for convenient user friendly operation Up to 64 user accounts up to 32 concurrent logins Panel Array Mode view all 8 or 16 ports at the same time Message board feature allows logged in users to communicate with each other and allows a user to take exclusive control of the KVM functions Windows based Log Server Remote power control for attached Power over the Net devices Three level login security Administrator User and Select Advanced security features include password protection and advanced encryption technologies 1024 bit RSA 256 bit AES 56 bit DES and 128 bit SSL RADIUS server support Flash upgradable firmware over network connection Ports can be set to Exclusive Occupy and Share Supports 10Base T 100Base T TCP IP HTTP and HTTPS High video resolution up to 1280 x 1024 75Hz 1600 x 1200 60Hz Front panel c
51. dwidth Control Enabled J High Low Cancel 63 KN9108 KN9116 User Manual The meanings of the adjustment options are given in the table below Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons Auto Sync Click Auto Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync Note This function works best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased Gamma This section allows you to adjust the video display s gamma level This function is discussed in detail in the next section Gamma Adjustment Video Quality Drag the slider bar to adjust the overall Video Quality Values can be from 20 to 100 The larger the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Bandwidth Control This setting adjusts the
52. e List Function click the arrow at the upper right corner of the screen or press F3 KN9116 Main PEPE Main Configuration Administration Log ATEN Intl 1 Windows 2K AS ATEN Intl 2 ATEN Intl 3 Mail Server 1 Mail Server 2 Web Server 1 Web Server 2 The screen changes to allow you to choose the ports that will be listed KN9116 Main BARE Main Configuration Administration Log fal zl E 02 Windows 2K AS 03 ATEN Intl 2 04 ATEN Intl 3 05 Mail Server 1 06 Mail Server 2 07 08 Web Server 1 09 Web Server 2 12 R amp D 1 13 14 18 Chapter 3 Administration The drop down list on the left offers four fixed choices as shown in the table below Choice Meaning All Lists all of the ports on the installation Powered On Lists only the ports that have their attached devices powered on Quick View Lists only the ports that have been selected as Quick View ports see Quick View Ports page 17 Quick View Lists only the ports that have been selected as Quick View Ports Powered On see Quick View Ports page 17 and that have their attached computers Powered On The text input box on the right allows you to key in a port name so that only port names that match what you key in show up in the List Wildcards and are acceptable so that more than one port can show up in the list For example if you key in Web bot
53. el to discard changes 72 Chapter 6 The Java Client Activating the OSD After you have successfully logged in see page 43 to activate the Java Client OSD do the following 1 Click the Java Client button the one without the arrow at the left of the web page Note You must have Sun s Java 2 JRE 1 4 2 or higher installed on your computer before running the Java Client At the time of writing JRE 5 0 Update 5 was the latest release Java is available for free download from the Sun Java website http java sun com 2 Accept the security certificates 3 When the browser dialog asks what to do with the program file click Open Note 1 If the browser cannot run the file save it to disk instead Then with your browser still open to the KN9108 KN9116 web page run the file from your disk 2 If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to access the KN9108 KN9116 you must log in to the web page with a valid username and password to download a fresh copy of the program 73 KN9108 KN9116 User Manual When you bring up the OSD the Main Screen comes up in the center of your monitor KN9116 Main ET Main Configuration Administration i 02 Windows 2K AS 03 ATEN Intl 2 04 ATEN Intl 3 05 Mail Server 1 06 Mail Server 2 07 08 Web Server 1 09 Web Server
54. erences in the toolbar The Java Client Panel Array Mode Toolbar is shown in the figure below Skip Back 4 Ports Show More Ports Pause UM lt Fewer Ports ww me Skip Back 1 Skip Ahead 4 Ports Exit Skip Ahead 1 Port Toggle Ratio Note When you click Pause the Array stops scanning the ports The button changes to an arrowhead and its caption changes to Resume To resume scanning click the Resume button Hotkey Operation Hotkey operation is the same as for the Windows Client See OSD Hotkey page 72 for details The Configuration Page The Java Client Configuration Page is the same as for the Windows Client See page 71 for details 80 Chapter 7 The Log File The Main Screen The KN9108 KN9116 logs all the events that take place on it To view the contents of the log file click the Log icon at the left of the web page A screen similar to the one below appears ALTUSEN 44 17 42 Video Detecting video mode 0080 11 17 49 Video Start 11 17 80 Video Detecting video mode 8005600660 11 18 01 Video Stop A maximum of 512 events are stored in the log file To clear the log file click on the Clear Log icon at the lower right of the screen Note The Log File is a temporary file that is erased when the KN9108 KN9116 is turned off or loses power It is recommended that you install the Log Server to backup the contents of the log file 81 KN9108 KN9116 User Manua
55. ertificates 114 U Upgrading the Firmware 41 User Management 24 User Notice iii V Video Adjustment Java Client 75 Windows Client 63 W Webpage Buttons 47 Icons 46 Layout 45 121 KN9108 KN9116 User Manual Windows Client 2 Control Panel 60 Activating the OSD 49 Hotkeys 61 94 AP Config 95 Message Board 66 AP File Menu 94 OSD Toolbar 53 AP Installation 91 Troubleshooting 107 AP Login 96 Video Adjustment 63 AP Operation 97 Windows client 49 AP Tools Menu 94 122
56. ext page 92 Chapter 9 AP Operation Continued from previous page A description of the Connection Screen is given in the following table Menu Bar The Menu Bar contains three items File Tools and Help 1 The File Menu allows the operator to Create Save and Open user created Work files see page 94 for details 2 The Tools Menu contains two entries Keyboard and Config see page 94 for details Server List Each time the WinClient exe file is run it searches the User s local LAN segment for KN9108 KN9116 units and lists whichever ones it finds in this box If you want to connect to one of these units double click it Server This area is used when you want to connect to a KN9108 KN9116 at a remote location You can drop down the P list box and select an address from the list If the address you want isn t listed you can key in the IP address you want Then key in the Port number in the Port field If you don t know the Port number then contact the Administrator When the IP address and Port number for the unit you wish to connect to have been specified Click Connect to start the connection When you have finished with your session Click Disconnect to end the connection Message List Lists status messages regarding the connection to the KN9108 KN9116 Switch to Remote View Once contact with a KN9108 KN9116 has been established this button becomes active Click it to
57. ging In 43 Operation 43 C Clear Name List 39 Compatible Cascade Switches 113 Configuration Page Index Java Client 80 Local Console 22 Windows Client 71 Control Panel Java Client 74 Windows Client 60 Corrupt Password 111 Customization Settings 35 D Date Time Settings 40 Synchronize 46 Factory Default Settings 113 Features 3 Firmware Upgrading 41 46 Forgotten Password 111 G Gamma adjustment 65 H Hot Plugging 14 Hotkey OSD 72 Hotkey Operation 55 80 Auto Scanning 55 Hotkeys Windows Client 61 94 Installation 13 Invalid login 44 IP Address 23 45 Configuring 29 119 KN9108 KN9116 User Manual J Java Client 2 98 Activating the OSD 73 AP Installation 98 AP Login 99 AP Operation 100 Control Panel 74 Keypad 75 Lock Key LEDs 79 Message Board 76 Troubleshooting 106 Video Adjustment 75 Java client 73 L List Function 18 Local Console 15 Administration Page 23 Configuration Page 22 Log Page 22 Main Page 17 Lock Key LEDs 60 79 Log File 81 Log Page 22 Log Server Configure 85 Events 86 Installation 83 KN9108 KN9116 Main Screen 89 Main Screen 84 Maintenance 88 Menu Bar 85 Options 88 Search 86 Settings 28 Starting Up 84 Logging In 43 Logging Out 46 Login Failure 35 Invalid login 44 M Main Page Local Console 17 Windows Client 51 Main Webpage 44 Message Board Java Client 76 Windows C
58. gs The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Duration 5Secods Scan Skip Mode All Scan Duration tf0Secnds Screen Blanker 0 Minutes disabled Beeper On Accessible Ports F Full For all Users on all Ports About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected 113 KN9108 KN9116 User Manual Trusted Certificates Overview When you try to log in to the device from your browser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed Information you exchange with this site cannot be viewed or changed by others However there is a problem with the site s security certificate A The security certificate was issued by a company you have not chosen to trust View the certificate to detemine whether you want to trust the certifying authority The security certificate date is valid amp The name on the security certificate is invalid or does not match the name of the site Do you want to proceed ve vecera The certificate can be trusted but the alert is triggered because the certificate
59. h Web Server 1 and Web Server 2 would show up in the list as shown in the screen shot below KN9116 Main Main Configuration Administration Log al wee cy Bg 09 Web Server 2 After you key in your string either click the binoculars icons to the right of the box or press Enter To go back to the default view erase the string and either click the binoculars to the right of the box or press Enter To dismiss the List function click the arrow or press 19 KN9108 KN9116 User Manual Port Names To help remember which computer is attached to a particular port every port can be given a name This field allows the Administrator to create modify or delete port names To configure a port name 1 Click once on the port you want to edit wait one second and then click again Alternately use the up and down arrow keys to move the highlight bar to the port and then press the F2 function key KN9116 Main ARE Main Configuration Administration Log ATEN Intl 1 Windows 2K AS ATEN Intl 2 ATEN Intl 3 Mail Server 1 Mail Server 2 Web Server 1 Web Server 2 1500 iol Note This is not a double click It involves two separate clicks A double click will switch you to the device attached to the port After a second or two the bar changes to pro
60. han the firmware version that the switch has been upgraded to This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again Pressing and holding this switch in for more than two Seconds performs a system reset 3 Link LED Flashes GREEN to indicate that a Client program is accessing the device 4 10 100 Mbps Data LED 5 Power LED The LED lights ORANGE to indicate 10 Mbps data transmission speed The LED lights GREEN to indicate 100 Mbps data transmission speed Lights when the KN9108 KN9116 is powered up and ready to operate 6 Port Switching Buttons Press Port DOWN to switch from the current port to the previous port on the installation Press Port UP to switch from the current port to the next port on the installation KN9108 KN9116 User Manual Rear View KN9108 1 2 3 4 5 6 KN9116 1 2 3 4 altas e e ote OE CE ee eJ eeGee e ee 0 0 Hle O O eGz9e ee eue ee eue ee eue 5 6 Chapter 1 Introduction No Component Description 1 Power Socket The power cable plugs in here 2 Power Switch This standard rocker switch powers the unit on and off 3 PON Port This connector is provided for a Power over the Net PON unit to plug into A PON device allows computers
61. have its IP address assigned dynamically DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain IP address automatically radio button To specify a fixed IP address select the Set IP address manually radio button and fill in the IP address subnet mask and default gateway DNS Server You can set the KN9108 KN9116 to automatically obtain the DNS server address or you can specify the primary and alternate DNS servers addresses To automatically obtain the DNS server address select the Obtain DNS Server address automatically radio button To specify the address of the DNS server select the Use the following DNS Server address radio button and fill in the addresses for the primary DNS server mandatory and alternate DNS server optional 29 KN9108 KN9116 User Manual RADIUS If you are using a RADIUS server RADIUS Configuration allows you to set up its parameters KN9116 Radius BARE Main Configuration Administration Log v Enable Primary Radius Server IP 3 10 52 EB Primary Radius Sevice Port 1812 Alternate Radius Server IP o g0 0 6 Alternate Radius Sevice Port 812 8 TimeOut seconds ae Retries Shared Secret at least 6 characters testing 124 1 Check Enable 2 Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers 3 Set the time in seconds that the KN9108 K
62. he Local Console page 15 to log in nn 111 KN9108 KN9116 User Manual Specifications Function KN9108 KN9116 Computer Connections Direct 8 16 Maximum 64 via cascade 128 via cascade Port Selection OSD Hotkey Pushbutton Switches Connectors Console Keyboard 1 x 6 pin Mini DIN Female Purple Set Video 1 x HDB 15 Female Blue Mouse 1 x 6 pin Mini DIN Female Green KVM Port 8 x SPHD 15 F Yellow 16 x SPHD 15 F Yellow Power 1 x 3 prong AC socket LAN 1 x RJ 45 Female PON 1 x DB 9 Male Black Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker Port Selection 2 x Pushbutton LEDs On Line 8 Green 16 Green Selected 8 Orange 16 Orange Power 1 Blue Link 1 Green 10 100Mbps 1 Orange Green Emulation Keyboard Mouse PS 2 Video 1600 x 1200 60Hz DDC2B Scan Interval I P Rating 1 255 secs 100V 240V 50 60Hz 250mA Power Consumption 120V 60Hz 12W 230V 50Hz 12W Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties Weight 4 00 kg 4 20 kg Dimensions L x W x H 43 72 x 26 00 x 4 40 cm 19 1U 112 Appendix Compatible Cascade Switches The following Altusen and ATEN KVM switches can be cascaded from the KN9108 KN91 16 CS88A CS9134 CS9138 KH98 OSD Factory Default Settin
63. he user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM n Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM i E Message Board Users Ip rji rjf111 occupied 77 KN9108 KN9116 User Manual Messages that users post to the board as well as system messages display in the Message Display panel If you disable Chat however messages that get posted to the board won t appear Key in the messages that you want to post to the board in the Compose panel Click Send to post the message to the board The names of all the logged in users appear in the User List panel By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has d
64. hoose Edit or New a dialog box similar to the one below appears KN9116 User Management Username Password Confirm Password User Select Description 6j Permissions Administration v Power Manager Windows Client Java Client Log Port Access e2 es P o4 D 05 D oc P P ca P 09 P 190 i1 P 120 150 140 150 160 OK Cancel 24 Chapter 3 Administration Fill in the required information for a new User profile or modify the existing information to edit a previous profile A description of the field headings is given in the table below Heading Description Username A minimum of 6 and a maximum of 15 characters is allowed Password A minimum of 8 and a maximum of 15 characters is allowed Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include optional Admin Gives the user Administrator level access to the KN9108 KN9116 All permissions are granted see below User Gives the user User level access to the KN9108 KN9116 Windows Client Power Manager and Java Client permissions are granted see below Select If the permissions selected for the account do not match those specified for Administrators or Users Select is automatically chosen
65. ice has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 102 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch c
66. icon is in front of the port number The monitor icon is green for ports that have devices connected to them that are powered on otherwise it is gray Ifa port has been specified as a Quick View port see below an eye icon is displayed along with the monitor icon to indicate so In addition to using this page to select ports to switch to the administrator can also use this page to enable disable Quick View status for selected ports and to create modify or delete names for each of the ports The following sections describe how to enable Quick View and how to assign names to ports Quick View Ports Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KN9108 KN9116 is in Auto Scan mode If the KN9108 KN9116 is configured to only auto scan ports that have Quick View status see Scan Select page 72 designating a port as a Quick View port in this dialog box means that it will be included when auto scanning is in effect The spacebar toggles a port s Quick View status To select deselect a port highlight it and press the spacebar When a port has been selected as a Quick View port an eye icon displays in the port icon column to indicate so When a port isn t selected there are no eye icons in the column KN9108 KN9116 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays lists in the Main Screen To invoke th
67. ient is running If Keep Screen Size is not enabled see page 50 use the AutoSync feature see Video Adjustment page 63 to synchronize the local and remote monitors If it is enabled see the discussion on page 50 Enable Keep Screen Size See the discussion on page 50 for details Enable Keep Screen Size See the discussion on page 50 for details 107 KN9108 KN9116 User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 HDB 15 interface systems Under Text Mode e g Sun Blade 1000 servers eat vers 1 Go to OK mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Login Video display problems with The display resolution should be set to 1024 x 768 13W3 interface systems e g Under Text Mode Sun Ultra servers 1 Go to OK mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffbconfig res 1024x768x60 2 Log out 3 Login These solutions work for most common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual 108 Appendix Additional Mouse Synchronization Procedures If the mouse
68. ime especially if you change video resolution the local mouse movement may no longer be synchronized with the remote system s mouse pointer There are three quick methods that can be used to bring the two pointers back into sync Right clicking on the hammer icon in the Windows Client Control Panel Moving the mouse pointer into the Control Panel and back out again Performing an Auto Sync with the Video Adjustment function see Video Adjustment page 63 for details If performing these actions does not resolve the problem do the following 1 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust mouse page 62 for details 2 Move the local mouse pointer exactly on top of the remote mouse pointer and click If this procedure still does not help you should set the mouse speed and acceleration for each problematic computer attached to the switch See Additional Mouse Synchronization Procedures page 109 for instructions 70 Chapter 5 The Windows Client The Configuration Page The OSD Configuration page allows users to set up their own individual working environments The KN9108 KN9116 stores a separate configuration record for each user profile and sets up the working configuration according to the Username that is used to log in KN9116 Configuration Ex x j Administration SD osDHoKey ScrollLock ScrollLoct sf g ID Display fPorNumber Name f g ID Durat
69. indows cannot validate that the certificate is actually from Aten You should confirm its origin by contacting Aten The following number will assist you in this process Thumbprint sha 1 F3866988 1340025 1E6FO9BC 895F6DCD B30FB7AF Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you dick Yes you acknowledge this risk Do you want to install this certificate Js ses Click Yes 115 KN9108 KN9116 User Manual 5 Next click Finish to complete the installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted Security Alert xi Information you exchange with this site cannot be viewed or Iv changed by others However there is a problem with the site s security certificate o The security certificate is from a trusted certifying authority o The security certificate date is valid y The name on the security certificate is invalid or does not match the name of the site Do you want to proceed va ev ceea When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted Certificate General Details Certification Path This certificate is intended for the following purpose s E
70. ion all sec g ScanSelect 4 e Scan Duration Screen Blanker b min Logout meu min 1 Beeper ON OFF Change Password Continues on next page 71 KN9108 KN9116 User Manual Continued from previous page The Configuration page settings are explained in the following table Setting Function OSD Hotkey Selects which Hotkey controls the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination See p 55 for Hotkey operation ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT The default is PORT NUMBER PORT NAME ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place You can choose an amount from 0 255 seconds The default is 5 Seconds 0 is Always On Scan Select Selects which computers will be accessed under Auto Scan Mode see Auto Scanning page 55 Choices are ALL All the Ports which have been set Accessible see Port Access page 26 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Po
71. ircuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 103 KN9108 KN9116 User Manual Technical Support International Email Support Email your questions and concerns to support aten com Online Support 1 Online technical support is available to ALTUSEN cus Technical Support tomers through our e Support Center http support aten com 4 r Troubleshooting 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten com Telephone Support 886 2 8692 6959 Software Updates North America Email Support Email your questions and concerns to support aten usa com Online Support 1 Online technical support is available to ALTUSEN cus Technical Support tomers through our e Support Center http www aten usa com support 4 Troubleshooting 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www ate
72. isabled Chat its icon displays before the user s name to indicate so If a user has occupied the KVM or the KM its icon displays before the user s name to indicate so To Hide Unhide the User List panel click on the arrows in the panel separator 78 Chapter 6 The Java Client Lock Key LEDs These LEDs show the Num Lock Caps Lock and Scroll Lock status of the remote computer They turn Green when the Lock status is On Click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them Resolution The video resolution of the device connected to the remote port displays directly below the Lock LEDs Switch Screen Mode Clicking this button enables or disables Full Screen Mode By default the Java Client opens in Full Screen Mode About Clicking this button opens the About dialog box which displays the Java Client Version information Click the OK button to close the dialog box Help Clicking this button brings up the online help screen for the Java Client Exit Clicking the Exit button terminates the Java Client session 79 KN9108 KN9116 User Manual Port Operation Java Client port operation is the same as for the Windows Client See Port Operation page 53 for details Panel Array Mode This is very similar to the Windows Client Panel Array Mode see page 57 for details except for some diff
73. iscovering 12 09 2005 14 16 33 DHCP Requesting 14 15 33 DHCP Requesting server 1 10 01 23 86 Chapter 8 The Log Server A description of the items is given in the table below Item Explanation New search This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database for the selected KN9108 KN9116 Search last results This is a secondary search performed on the events that resulted from the last search Search excluding last results This is a secondary search performed on all the events in the database for the selected KN9108 KN9116 excluding the events that resulted from the last search Server List KN9108 KN9116 units are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be 1 is the most general 3 is the most specific Start Date Select the date that you want the search to start from The format follows the MM DD YYYY convention as follows 11 04 2005 Start Time Select the time that you want the search to start from End Date Select the date that you want the search to end at End Time Select the time that y
74. l This Page Intentionally Left Blank 82 Chapter 8 The Log Server The Windows based Log Server is an administrative utility that records all the events that take place on selected KN9108 KN9116 units and writes them to a searchable database This chapter describes how to install and configure the Log Server Installation 1 From the computer that you want to use as the Log Server open your browser and log into the KN9108 KN9116 see page 43 2 Click the Log Server button at the left of the web page to start the Log Server installation program 3 If any security warning dialog boxes appear ignore them and click Run or Open Note Ifthe browser cannot run the file save it to disk instead and run the file from your disk The Log Server Setup screen comes up Welcome to LogServer for over the net Setup This program will install LogServer for KVM over the net on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Cancel 4 Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on your desktop 83 KN9108 KN9116 User Manual Starting Up To bring up the Log Server either double click the program icon or key in the full path to the program on the command line The first time you run it a screen similar to the one below appears Configure Event
75. lient 66 Mouse Synchronization 70 Mouse synchronization 76 Multiuser Operation 35 59 N Naming ports 20 Network 29 Online Registration iii Operation AP 91 OSD Activating in Java 73 Activating in Windows 49 Administration Page 23 51 Configuration Page 22 71 Factory Default Settings 113 Hotkey 72 Log Page 22 Main Page 17 51 Toolbar 53 Overview 1 P Panel Array Mode 120 Java Client 80 Multiuser Operation 59 Windows Client 57 Port ID Display Mode 72 Numbering 14 Port Names 20 Port names 20 Port operation Java Client 80 Windows Client 53 Port Selection 14 Powering Off and Restarting 14 Q Quick View Ports 17 R Rack Mounting 12 RADIUS 30 Reset on exit 39 45 Reset Values 39 RoHS ii S Safety Instructions General 101 Rack Mounting 103 Save Settings Reset on exit 39 Scan Duration 72 Select 72 Screen Blanker 72 Security Settings 33 Setting the Auto Scan Interval 55 Share Mode 36 SJ T 11364 2006 ii Skip Mode 56 Specifications 112 SPHD Connectors 113 Stealth Mode 35 Substitute keys 69 System Requirements 4 T Technical Support 104 Telephone support iii Toolbar OSD 53 Panel Array Mode Java 80 Panel Array Mode Windows 57 Troubleshooting Administration 105 General operation 105 Java Client 106 Log Server 106 Login Failure 111 Panel Array Mode 107 Sun Systems 108 Windows Client 107 Trusted C
76. list box at a Note For best results change the gamma while viewing a remote computer 65 KN9108 KN9116 User Manual The Message Board The KN9108 KN9116 supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an Internet chat program does When you click the Message Board icon on the Windows Client Control Panel see page 60 a screen similar to the one below appears Button Bar ej m Message Display Panel Compose Panel 66 Chapter 5 The Windows Client The Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mou
77. m the keyboard The KN9108 KN9116 provides the following hotkey features Auto Scanning Skip Mode Switching The hotkeys are A and P for Auto Scanning and the Arrow Keys for Skip Mode Note 1 In order for hotkey operations to take place the OSD Toolbar must be visible see Port Operation page 53 To use the keys designated as hotkeys i e A P etc for normal non hotkey purposes you must first close the toolbar 2 For issues affecting multiple user operation in Auto Scan Mode see Multiuser Operation page 59 Auto Scanning The Auto Scan function automatically switches among all the ports that are accessible to the currently logged on User at regular intervals so that the user can monitor their activity automatically See Scan Select page 72 for information regarding accessible ports Setting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting see page 72 Invoking Auto Scan To start Auto Scanning tap the A key The Auto Scan function cycles through the ports in order starting from the first port on the installation An S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode 55 KN9108 KN9116 User Manual Pausing Auto Scan While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer by pressing P During the time that Auto Scanni
78. n Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support International 886 2 8692 6959 North America 1 888 999 ATEN User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed 15 Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING
79. n usa com Telephone Support 1 888 999 ATEN Software Updates When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Appendix Troubleshooting Administration Symptom Possible Cause Action After upgrading to be using the old firmware version pages Your Internet browser is firmware the KN9108 displaying cached web KN9116 still appears pages and has not fetched new versions of the KN9108 KN9116 web Delete all temporary Internet files and cookies close the Internet browser and then open a new instance of the browser General Operation Problem Resolution Erratic Operation Press and hold the Reset Switch see page 7 for longer than three seconds Mouse and or keyboard not responding due to improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it back in again Sudden loss of network connection due to local reset of KN9108 KN9116 Close your KN9108 KN9116 connection Wait approximately 30 seconds and log in again
80. nd operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the KN9108 KN9116 System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Administration explains the administrative procedures that are employed to configure the KN9108 KN9116 s working environment as well as how to operate the KN9108 KN9116 from the local console Chapter 4 Browser Operation describes how to log into the KN9108 KN9116 with your browser and explains the functions of the icons and buttons on the KN9108 KN9116 web page Chapter 5 The Windows Client explains how to connect to the KN9108 KN9116 with the Windows Client software and describes how to use the OSD to access and control the computers connected to the switch Chapter 6 The Java Client describes how to connect to the KN9108 KN9116 with the Java Client software and explains how to use the OSD to access and control the computers connected to the switch Chapter 7 The Log File shows how to use the log file utility to view all the events that take place on the KN9108 KN9116 Chapter 8 The Log Server explains how to install and configure the Log Server Chapter 9 AP Operation describes how to
81. ng is paused the S in front of the Port ID blinks On and Off Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you were to exit and restart Auto Scan Mode the scanning would start from the very first computer on the installation To resume Auto Scanning press any key except Esc or the Spacebar Scanning continues from where it left off Exiting Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the computers manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval The Skip Mode hotkeys are the four Arrow keys Their operation is explained in the table below Arrow Action lt Skips from the current port to the first accessible port previous to it See Scan Select page 72 for information regarding accessible ports gt Skips from the current port to the first accessible port that comes after it T Skips from the current port to the very first accessible port on the installation
82. nsures the identity of a remote computer Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Install Certificate Issuer Statement 116 Appendix Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ATEN s support department for repair or replacement of your unit ATEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ATEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ATEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ATEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL
83. ntation of some common window control combinations Tl gt 75 KN9108 KN9116 User Manual Mouse Synchronization At times the local mouse movement may lose sync with the remote mouse movement The Mouse Synchronization function gets them back into sync There are two methods available to bring the pointers into sync 1 Click the Mouse Synchronization button wait for the remote mouse pointer to move to the upper left corner of the screen move your local mouse pointer directly on top of the remote pointer and click 2 Move your local mouse pointer over the Java Client Control Panel and click Message Board The KN9108 KN9116 supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature similar to an Internet chat program allows users to communicate with each other When you click the Message Board icon on the Java Client Control Panel see page 74 a screen similar to the one below appears Button Bar Hide Unhide User List EJ Message Board Message Display Panel User List Panel Compose Panel 76 Chapter 6 The Java Client The Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to t
84. on Port Selection is accomplished either by entering Hotkey combinations from the keyboard or by means of the OSD On Screen Display Hotkey Port Selection is discussed in the next chapter OSD Operation is discussed in detail in Chapter 5 and Chapter 6 Chapter 3 Administration Overview The OSD s Administration page lets the Administrator and users with administration permission see User Management page 24 configure and control the overall operations of the KN9108 KN9116 The Administration tab is disabled grayed out for users who do not have administration permission The Local Console Once the KN9108 KN9116 has been installed the next step that the Administrator needs to perform is to set up the unit for user operation The most convenient way to do this for the first time is from the local console After the local console has been connected and the KN9108 KN9116 turned on a login prompt appears on the console monitor 9116 Login Usemame Password Login Since this is the first time you are logging in use the default Username administrator and the default Password password For security purposes we strongly recommend that you use the User Management function see page 24 to remove these and give yourself a unique Username and Password with the appropriate permissions KN9108 KN9116 User Manual After you successfully log in the Local Console OSD appears KN9116 Main
85. operate the KN9108 KN9116 using Windows and Java Client application programs rather than with the browser method An Appendix at the end of the manual provides technical and troubleshooting information KN9108 KN9116 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com Chapter 1 Introduction Overview The KN9108 KN9116 is an IP based KVM control unit that allows both local and remote operators to monitor and access multiple computers from multiple consoles A single KN91
86. ou want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results Exit Click this button to exit the Search dialog box 87 KN9108 KN9116 User Manual Maintenance This function allows the administrator to perform manual maintenance of the database He can use it to erase specified records before the expiration time that was set with the Limit setting of the Edit function see page 86 Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears Interval 30 seconds Cancel Key in the number of seconds then click OK to finish Help From the Help Menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server 88 Chapter 8 The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels The upper List panel lists the KN9108 KN9116 units that have been selected for the Log Server to track see Config
87. ple pressing F11 5 would appear to the remote system as Ctrl 5 Note To invoke an action you must press and release the keys one key at a time Continues on next page 62 Chapter 5 The Windows Client Continued from previous page If you find the default Hotkey combinations inconvenient you can re configure them by following these five steps 1 Highlight the Action and then Click Start 2 Key in the Function keys one at a time The key names appear in the Key field as you press them 3 When you have finished keying in your sequence Click Stop 4 Click Set Repeat for any other actions for which you wish to re assign Hotkeys 5 Click Close Note You can use the same function keys for more than one action as long as the first key is not the same For example you can use F1 F2 F3 for one action F2 F1 F3 for another F3 F2 F1 for a third etc Video Adjustment You can adjust the placement and the picture quality of the remote screen as displayed on your local monitor with the Video Options function To do so either click on the Hammer icon on the Control Panel or use the Adjust Video hotkeys see Hotkeys page 61 The following screen appears Video Options Screen position Red Gain t m S Green Gain m Blue Gain Auto Sync D Gamma Default Advanced gt gt Mit Max m Video Quality Ban
88. ps it Administrators can override Panel Array Mode Only the user who starts Panel Array Mode can use the Skip Mode see page 56 function Only the user who starts Panel Array Mode can switch ports Other users automatically switch to the ports that the original user selects However if an individual user does not have access rights to the port that the original user switches to the user will not be able to view that port Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode however the picture quality may decrease as the number of panels decreases Note ATEN recommends that the user who starts Panel Array Mode set it to display at least four panels otherwise it is possible that other users may receive only part of the picture 59 KN9108 KN9116 User Manual Windows Client Control Panel The control panel consists of an icon bar at the top with two text bars below it Initially the text bars display the video resolution and IP address of the device at the remote location As the mouse pointer moves over the icons in the icon bar however the text bar information changes to describe the icon s function The functions that the icons perform are described in the table below Icon Function lt Click on the hand icon and drag to move the control panel to another position on the screen Click to bring up the Hotkey Setup dialog box see
89. pter 5 The Windows Client Keyboard and Mouse Considerations Keystrokes Except for Alt Tab and Ctrl Alt Del all keyboard input is sent to the remote system The above two chorded key combinations are retained on the local system to switch among applications and to recover from disaster In order to provide the Alt Tab and Ctrl Alt Del functions on the remote system Function keys 1 F12 can be selected as substitute keys for both the Alt and Ctrl keys For example the F11 key could substitute for the Ctrl key and the F12 key could substitute for the Alt key in which case F12 Tab substitutes for Alt Tab and F11 F12 Del substitutes for Ctrl Alt Del See Hotkeys page 61 for details on setting up a substitute key Note 1 While any key may be used as a Substitute key you must not use one that is being used as the first position Hotkey for another action 2 When the KN9108 KN9116 is being accessed with Win 98 under Full Screen Mode if you mistakenly press Ctrl Alt Del you will have to exit the Windows Client by clicking the arrow on the Windows Client control panel and restart the Windows Client from the KN9108 KN9116 Main Web Page 69 KN9108 KN9116 User Manual Mouse Synchronization Until you close the KN9108 KN9116 connection mouse movements have no effect on your local system but instead are captured and sent to the remote system From time to t
90. r ooo Le Set eho PS VW 67 Message Display 67 Compose 67 User List Panel ver palsy MR eR REX 68 Keyboard and Mouse 69 Keystrokes uon RE 69 Mouse 70 The Configuration Page 71 Chapter 6 The Java Client The Java Client Control Panel 74 Set Video 75 ont espe p Rein QE REA US E NOSE EORR GOES 75 Mouse 76 Message 76 The Button Batis bmx eae ae Rp veda Y RE 77 Lock Key EEDS mene ce aad bags Sek Fere Yee 79 Resol tlon dae dr eger binder pibe ean 79 Switch Screen 79 ADOUL oncaeid eee Be ee ereptus 79 Helps iubere 79 EXIU ss dead ete ied mdi ety cite 79 Port Operations irl aad eed ees eek ap ene a 80 Panel Array Mode 80 Hotkey Operation 80 The Configuration Page
91. ratio between picture quality and network speed For slow data connections drag the slider bar to a lower setting to decrease the amount of video data transferred This ensures screen refresh at workable speeds 64 Chapter 5 The Windows Client Gamma Adjustment If it is necessary to correct the gamma level for the remote video display use the Gamma function of the Video Adjustment dialog box Under Basic configuration there are ten preset and four user defined levels to choose from Drop down the list box and choose the most suitable one For greater control clicking the Advanced button brings up the following dialog box Video Options Screen position RGB 000 y 000 Red Gain r J ud Green Gain Blue Gain Auto Sync Gamma Default 7 Mi in Max Video Quality Bandwidth Control Enabled the display output you desire future time original diagonal position Click OK to save your changes and close the dialog box Save As Userdef 1 Click Reset to abandon any changes and return the gamma line to its Click Cancel to abandon your changes and close the dialog box Click and drag the diagonal line at as many points as you wish to achieve Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the
92. reen displays on you monitor and your keyboard and mouse input affects the remote system The OSD Toolbar The OSD provides a toolbar to help you control the KN9108 KN9116 from within the captured port To bring up the toolbar tap the OSD Hotkey twice Scroll Lock or Ctrl The toolbar appears at the upper left corner of the screen a 2 Ex Hi 1 ATEN Intl 1 Depending on the settings that were selected under ZD Display see page 72 the Port Number and or the Port Name display at the right of the toolbar Note When the toolbar displays mouse input is confined to the toolbar area and keyboard input has no effect To carry out operations on the computer connected to the port close the toolbar by clicking the X on it or recall the OSD and select the port again Recalling the OSD To dismiss the toolbar and bring back the OSD display the Main Configuration and Administration pages do one of the following tapthe OSD Hotkey once or from the toolbar click the icon that brings up the OSD see page 54 The OSD Toolbar closes and the main OSD display reappears 53 KN9108 KN9116 User Manual OSD Hotkey Summary Table The following table presents a summary of the OSD Hotkey actions To set the OSD Hotkey see OSD Hotkey page 72 To When Do This Open the OSD The OSD Toolbar is not open Click the OSD Hotkey twice Toolbar Open the OSD The OSD Toolbar is open Click the OS
93. remote location Breaks the connection to the KN9108 KN9116 and returns you to local operation Adjust Video Brings up the video adjustment utility Toggle OSD Toggles the OSD display Off and On Toggle mouse display If you find the display of the two mouse pointers local and remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top of the remote mouse pointer Substitute Alt key Although all other keyboard input is captured and sent to the KN9108 KN9116 Alt Tab and Ctrl Alt Del work on your local computer In order to implement their effects on the remote system another key may be substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del Substitute Ctrl key If your local computer captures Ctrl key combinations preventing them from being sent to the remote system you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key If you substitute the F11 key for exam
94. rts see Quick View Ports page 17 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode see Auto Scanning page 55 Key in a value from 0 255 seconds The default is 10 seconds a setting of 0 disables the Scan function Screen Blanker If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes A setting of 0 disables this function The default is 0 disabled Logout Timeout If there is no Operator input for the amount of time set with this function the Operator is automatically logged out A login is necessary before the KN9108 KN9116 can be accessed again Enter a value from 0 180 minutes The default is 30 minutes 0 disables the function Beeper When set to ON the beeper sounds whenever the port is switched when activating the Auto Scan function see Auto Scanning page 55 or when an invalid entry is made on an OSD menu The default is ON Change Allows a user to change the account password After clicking the Password Change Password button a dialog box appears Enter the old password Then enter a new password and confirm it by entering it again Press OK to save changes or press Canc
95. s Options Help Recording Address Connection Days Description Note 1 The MAC address of the Log Server computer must be specified on the Service Configuration page of the Administrator Utility see page 27 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database The screen is divided into three components A Menu Bar at the top A panel for a list of KN9108 KN9116 units in the middle see Overview page 89 lt A panel for an Events List at the bottom see Overview page 89 Each of the components is explained in the sections that follow 84 Chapter 8 The Log Server The Menu Bar The Menu bar consists of four items These are discussed in the sections that follow Configure Events Options Help Note If the Menu Bar appears to be disabled click in the KN9108 KN9116 List window to enable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new KN9108 KN9116 units to the KN9108 KN9116 List edit the information for units already on the list or delete KN9108 KN9116 units from the list add a KN9108 KN9116 to the KN9108 KN9116 List click Add To edit or delete a listed KN9108 KN9116 first select the one you want in the KN9108 KN9116 List window then open this menu and click Edit or Delete When you choose Add or Edit a di
96. se data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board 67 KN9108 KN9116 User Manual User List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message Ifauser s name is selected and you want to post a message to all users select All Users before sending your message lfauser has disabled Chat its icon displays before the user s name to indicate so Ifauser has occupied the KVM or the KM its icon displays before the user s name to indicate so x Ses m User 0 0 0 0 log out Users User rjf111 log in administrator 111 2 a Send administrator occupied 68 Cha
97. ss The Port will not show up on the User s list on the Main Screen Repeat until access rights have been set for all ports The default is Full for all users on all Ports KN9116 User Management Usemame pan Password m Confirm Password pests Description Westem Europe Admin C User Select Permissions v Administration v Power Manager Windows Client V Java Client Iv Log Port Access CR een 94 fof o e9 P 10 P 11 P 120 150 140 150 160 OK Cancel Chapter 3 Administration Service Configuration KN9116 Service Config POR Main Configuration Administration Log Access Pott e Program pooo 2 Java 002 Log Sever mac 20 200 00 200 00 00 E Port por a E Access Port As asecurity measure if a firewall is being used the Administrator can specify the port numbers that the firewall will allow and set the firewall accordingly Users must specify the port number when they log in to the KN9108 KN9116 If an invalid port number or no port number is specified the KN9108 KN9116 will not be found Note 1 If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect 2 You must set different values for each of the service ports An explanation of the fields is given in the table below Field Explanation
98. ssfully logged in see Logging In page 43 to activate the browser based Windows Client OSD do the following 1 Click the Windows Client button the one without the arrow at the left of the web page Note 1 You must have DirectX 7 0 or higher installed on your computer If not the Windows Client will not load If you don t already have it DirectX is available for free download from Microsoft s website http www microsoft com downloads 2 The Windows Client button with the arrow is for running the AP version of the Windows Client see Chapter 9 AP Operation for details 2 When the file download security warning dialog box appears click Run 3 Ifa second security warning dialog box appears click Run again Note 1 If the browser cannot run the file save it to disk instead Then with your browser still open to the KN9108 KN9116 web page run the file from your disk 2 If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to access the KN9108 KN9116 you must log in to the web page with a valid username and password to download a fresh copy of the program Continues on next page 49 KN9108 KN9116 User Manual Continued from previous page 4 When a connection to the KN9108 KN9116 has been established a screen similar to the one below appears Win32 Client 1 0 092 ALTUSEN Connected
99. synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers try the following Note 1 These procedures are to be performed on the computers attached to the KN9108 KN9116 s ports not on the computer you are using to access the KN9108 KN9116 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 Set the mouse speed to the middle position set the mouse acceleration to None Control Panel Mouse Mouse Properties Motion Mouse Properties Buttons Pointers Motion Hardware Speed E Adjust how fast your pointer moves fornon Fast Slow Acceleration Adjust how much your pointer accelerates as ANE you move it faster Medium C High 2x Snap to default Move pointer to the default button in dialog boxes Cancel Apply 109 KN9108 KN9116 User Manual 2 Windows XP Windows Server 2003 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel Printers and Other Hardware Mouse gt Pointer Options Mouse Properties Buttons Pointers Pointer Options wheel Hardware Motion Select a pointer speed si at
100. tly in effect as the current work file W The Tools Menu Tools menu operations are performed after you connect but before you switch to remote view There are two entries on the Tools Menu Keyboard and Config They are explained in the sections that follow Keyboard Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboard The Hotkey Setup Screen appears This is essentially the same dialog box discussed in the browser based Windows Client chapter See Hotkeys page 61 for details 94 Chapter 9 AP Operation Config When you select Config a screen similar to the one below appears Graphics config Graphics option Full screen mode Cancel Keep screen size If Full Screen Mode is enabled there is a checkmark in the box the remote display fills the entire screen of your local monitor If Full Screen Mode is not enabled there is no checkmark in the box the remote display appears as a window on your desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized Ifthe remote resolution is smaller its display
101. to 10 0 13 29 Win32 Client 1 0 092 Full Screen Mode Keep Screen Size If Full Screen Mode is enabled the box is checked after you connect the remote display fills the local monitor s entire screen If Full Screen Mode is not enabled the box is not checked after you connect the remote display appears as a window on your desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is enabled the box is checked after you connect the remote screen is not resized Ifthe remote resolution is smaller its display appears like a window centered on your screen Ifthe remote resolution is larger its display is centered on your screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled the box is not checked after you connect the remote screen is resized to fit the local monitor s resolution 5 Click on Switch to bring up the OSD 50 Chapter 5 The Windows Client The Main Page The OSD comes up with the Main page displayed Main Configuration Administration p E 01 ATEN Intl 1 i Bl 02 Windows 2K AS i B 03 ATEN Intl 2 i B 04 ATEN Intl 3 05 Mail Server 1
102. to save your settings 40 Chapter 3 Administration Upgrading the Firmware As new versions of the KN9108 KN9116 firmware become available they can be downloaded from our website Note Although upgrading the firmware isn t on the OSD Administration page it is an administrative function so we will discuss it in this chapter To upgrade the firmware do the following 1 Download the new firmware file to a computer that is not part of your KN9108 KN9116 installation 2 From that computer open your browser and log in to the KN9108 KN9116 see Logging In page 43 3 Click the Firmware icon see page 44 to open the Firmware configuration dialog box Browse 4 Click Browse navigate to the directory that the new firmware file is in and select the file 5 Click Upgrade 6 After the upload completes click the Logout icon to exit and reset the KN9108 KN9116 41 KN9108 KN9116 User Manual This Page Intentionally Left Blank 42 Chapter 4 Browser Operation Overview An On Screen Display OSD interface governs KN9108 KN9116 computer control and switching operations The OSD can be accessed remotely with a Windows based client or a Java based client You must log in via an Internet browser to connect to the KN9108 KN9116 and to invoke the OSD Logging In To log in from an Internet browser 1 Open the browser and specify the IP address of the KN9108 KN9116 in
103. ttach to the front or the back of the rack Alternately the front and rear modules can be separated so that the front module can be mounted at the front of the rack while the rear module is mounted at the rear To rack mount the unit do the following 1 Remove the four screws that attach the front and rear modules 2 Using the screws provided with the rack mounting kit screw the rack mounting brackets into the sides of the unit at the front and or the rear as shown in the diagrams below 3 Slide the unit into the rack and secure it to the rack Phillips hex head M3 x8 Phillips hex head M3 x 8 4 COEM 12 Chapter 2 Hardware Setup Installation Installing your new KN9108 KN9116 KVM Switch involves the following six steps refer to the diagram below 1 2 Plug your keyboard mouse and monitor into the unit s Console Ports Use KVM cable sets see Cables page 5 to connect any available CPU Port to the Keyboard Video and Mouse ports of the computer you are installing Plug the LAN WAN or Internet cable into the KN9108 KN9116 s RJ 45 socket Plug the female end of the power cord into the KN9108 KN9116 s Power Socket plug the male end into an AC power source Turn on the power to the KN9108 KN9116 After the KN9108 KN9116 is powered up turn on the computers Note Although the KN9116 is pictured in the diagram the installation pro
104. ure page 85 The lower Event panel displays the log events for the currently selected KN9108 KN9116 the highlighted one if there are more than one To select a KN9108 KN9116 unit in the list simply click on it DN Log Server Configure Events Options Help Address 10 0 13 225 Recording Recording Connection Connected Days Description 100 116 J05 14 16 33 Loading system setting 112 09 2005 14 16 33 DHCP Discovering 12 09 2005 1 4 16 33 DHCP Requesting 12 08 2005 14 16 33 DHCP Requesting 112 09 2005 1 4 16 33 DNS server 1 10 0 1 23 Accept new IP 10 0 13 225 s Connec og server start 10 0 13 142 ser administrator from 00 14 with 1C idministrator Video Start 89 KN9108 KN9116 User Manual The List Panel The List panel contains six fields Field Explanation Recording Address Determines whether the Log Server records log events for this KN9108 KN9116 or not If the Recording checkbox is checked the field displays Recording and log events are recorded If the Recording checkbox is not checked the field displays Paused and log events are not recorded Note Even though a KN9108 KN9116 is not the currently selected one if its Recording checkbox is checked the Log Server will still record its log events This is the IP Address or DNS name that was given to the KN9108 KN9116 when it was added to the Log
105. vide you with a text input box KN9116 Main x Configuration Administration Log g ATENIntl 1 Windows 2K AS ATEN Intl 2 ATEN Intl 3 Mail Server 1 Mail Server 2 Web Server 1 Web Server 2 oo2000000 DIDI 20 Chapter 3 Administration 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for a Port Name is 19 You can use all letters numbers and symbols on the typewriter keys of keyboards with PC US English layout KN9116 Main Main Configuration Administration Log 7 01 ATENIntl 1 02 Windows 2K AS 03 ATEN Intl 2 04 ATEN Intl 3 05 Mail Server 1 06 Mail Server 2 07 08 Web Server 1 09 Web Server 2 10 11 00590000000 oooon 3 When you have finished editing the port name click anywhere outside of the input box to complete the operation Port Operation Since port operation is the same as for the Windows and Java Client OSDs the procedures are discussed in Chapter 5 and Chapter 6 When accessing servers in the switch from the local console if you invoke the OSD while in the port you can press the F6 function key to hide the background and enlarge the OSD box Press F6 again to show the background 21 KN9108 KN9116 User Manual The Configuration Page The Configuration Page sets the operating parameters for
106. wser page After they have been downloaded by the Users the Administrator can disable browser access see Working Mode page 35 The Windows Client Installation To install the Windows Client on your computer do the following 1 Log into the KN9108 KN9116 with your browser and click the second Windows Client button the one with the arrow A screen similar to the one below appears File Download Security Warning Do you want to run or save this file Name WinClient exe Type Application 474 KB From 10 0 13 225 Run Save Cancel While files from the Internet can be useful this file type can potentially harm your computer If you do not trust the source do not tun save this software What s the risk 2 Click Save In the dialog box that comes up specify a location on your hard disk to save it to 91 KN9108 KN9116 User Manual Starting Up To connect to the KN9108 KN9116 go to the location on your hard disk that you saved the Windows Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen A Win32 Client 1 0 092 Default Tools Server List Name IP Status 9116 10 0 13 225 Available KN8116 10 0 13 46 Available Server EE Message List Port 9000 Connect conne Note You must have DirectX 7 0 or higher installed on your computer If not the Client program will not load Continues on n

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KVM Over the NET™ KN9108 / KN9116 User Manual