CYBER TRACKER USER MANUAL
Contents
1. CYBER TRACKER JES USER lt MANUAL Portable IDEN Version Commercial Homeland Integrated Security Systems Inc Table of Contents e Introduction e Section 1 Getting Started O O Kit Contents Quick Steps to Activate through Nextel Sprint e Section 2 Installing the Software O O Standard Professional User Set up Website GPS Settings e Section 3 Cyber Tracker Features O O O O O Antenna Battery Battery Charging Charging Unit for Battery LED Indicators Push to Talk Speaker Microphone On Off Buttons Real Time Clock Modem Operating Storage Temperature Cyber Tracker Specifications e Section 4 Safety Guidelines and Warranty Information O O O Portable iDEN Performance and Safety Battery Safety Warranty Technical Support Commercial 1 1 Printing 1 26 06 Litho in USA Oo Oo oO wo a A WB WB N N PD i ea a ee Se eC A ck a A A A A WB O N N NOt a O OO Introduction This guide introduces you to your Cyber Tracker patent pending a registered trademark of HISS Inc This guide is divided into four sections and contains the following information Section 1 Getting Started Section 2 Installing the Software Section 3 Cyber Tracker Features Section 4 Safety Guidelines and Warranty Information You will get the most out of your Cyber Tracker if you read each section However if you would like to get right to a specific f2. The unit will not charge f the battery detects that the temperature is outside this temperature range The operating temperature is 0 to 50 C 32 to 122F LED Indicators Starting from left to right 1 Bi color battery charge LED m e Amber yellow indicates that the battery is being charged e Green indicates that the battery is fully charged e Off indicates that there is no external power supply connected 2 Red battery Fault LED ma e Off is normal condition e Red on indicates that there is a charging fault if power supply is connected or that the battery is low and nearly discharged when running from battery 3 GreenLED 1 Operation status e On solid during startup e Blinking quickly twice per second indicates that the Cyber Trackers is searching for a satellite GPS connection e Blinking slowly once every two seconds indicates that a good satellite GPS position was obtained 4 Green LED 2 Sprint Nextel communication status x e This lights up when iDEN network connection is established by the CyberTracker and responses are being obtained from the software server e At startup or after three successive failures to obtain response from the software server this light goes off Portable iDEN Commercial 10 1 Printing 1 26 06 Litho in USA Battery Battery Low Software status LED Charge LED Off Off Off Off Green Green Amber Amber Push To Talk PTT Charg
3. 6 A IF Address to send GPS data to 63 1 46 150 126 Fort to send GPS data to a502 o 9 Set the Push to Talk Tone Volume and Voice Volume if necessary with a value from 1 to 5 5 is loudest These set the CyberTracker speaker volume for tones and voice 1 0 After configuring all fields in the left side of the Configurator screen press the Submit button The screen will update with the new settings and the CyberTracker will reboot within several seconds Portable iDEN Commercial 1 Printing 1 26 06 Litho in USA Push te Talk Tone Volume 3 Push to Talk Voice Volume E 3 CyberTracker Configuration Page Microsoft Internet Explorer E lol x Fie Edit View Favorites Tools Help Ki lt Back gt G A A Asearch Favorites meda D 3 Si El Wr R Address http 72 7 25 110 HISS GPS Configurator Welcome to the HISS application configurator i tting Enter desired settings default parameters shown below Current device settings are a Request Interval 30 Send Threshold 2 Request Inverval fis Enable Off Button true Send Threshold a Private number to call 151 20929 9 IP to send to 63 146 190 126 Enable Off Button Yes x Port 8502 k Tone Volume 3 Direct Connect Number to Call fisi 20929 9 Voice Volume 4 Modem SN 364YFJBBGH TP Address to send GPS data to 63 146 190 126 Local private PTT number 151 20929 11 Po
4. criminal sanctions Technical Support For Cyber Tracker technical support contact Homeland Integrated Security Systems Inc Website www hissusa com Phone 828 681 5152 Mail Homeland Integrated Security Systems Inc 1 Town Square Asheville NC 28803 Portable iDEN Commercial 16 1 Printing 1 26 06 Litho in USA Portable iDEN Commercial 1 Printing 1 26 06 Litho in USA 17
5. one or more of the values need to be changed You do not need to reenter the Modem SN local PTT or IP or Nextel IP these are automatically set up Enter the Request Interval in seconds The Request Interval is how often the CyberTracker will obtain location data from GPS satellites For example to get location information every 2 minutes enter 120 The minimum Request Interval is 10 seconds Enter the Send Threshold The Send Threshold is the number of GPS positions stored before the CyberTracker will send all location data to the ActSoft server For example to measure GPS locations every 15 seconds but send once per minute enter a Request Interval of 15 and a Send Threshold of 4 O The maximum Send Threshold is 19 0 Causing the CyberTracker to report more often than 20 seconds may block all inbound PTT calls Portable iDEN Commercial 5 1 Printing 1 26 06 Litho in USA Address http i72 6 0 180 Fey Go actsoft User name arcom i Password TETT Remember my password 3 CyberTracker Configuration Page Microsoft Internet Explorer Eile Edit View Favorites Tools Help Bak gt Q A Qsearch GagFavortes pmedia 4 B Si El we amp Address http 72 7 25 110 z HISS GPS Configurator Welcome to the HISS application configurator i i tting Enter desired settings default parameters shown below Current device settin
6. Color you desire the Cyber Tracker User to appear as on the map If desired setup the Geo fencing options in the Home Position section of Page 2 Reference Home Position Violation Settings on page63 of the Comet Tracker Workstation User Guide for additional information Repeat the preceding steps for each additional user When finished select OK to save your settings Once the settings are saved and the vehicle is in the field you should see a position within 3 5 minutes The Cyber Tracker is pre configured with a GPS request interval of 60 seconds and a send threshold of 1 If you desire to change these settings refer to the Website GPS Settings section 0 All other User settings and fields will not apply to the Cyber Tracker User after the Modem Serial Number field is filled Portable iDEN Commercial 4 1 Printing 1 26 06 Litho in USA ZSE General Users User Groups Esport Ernail Ue Deke Aum 1 USEF 1 E 2 USER 2 3 USER 3 4 USER 4 E Page 1 Page 2 Additiona User Color i Black isles eS mComet Autolaunch GPs Ping IP Address Modem Serial Humber oo0000001 2 6 0 180 Additional Home e a a aaa W Enable Reverse He position of this address 3867 HUNT AD TAMPA FL 33614 Longitude al 28 0317717990387 82 5065778600965 Distance miles Latitude neral Users User Groups Export Email Phone Field Contig Landmar
7. Scale processor e 32MB Synchronous DRAM e 16MB Intel StrataFlash e 2x 16C550 compatible UART e 10BaseT Ethernet Interface e Single 12V power supply input e Watchdog Timer automatic sleep and wake up function with location check e Real Time Clock e Digital I O interface to switch and LED membrane e 4 8V 1 8 Amp NiMH battery e Battery low voltage detect e Battery low voltage cut off circuit e SIM card connector and SIM interface to modem board e Speaker amplifier for modem board audio output and connection to 0 5W speaker e Microphone to modem board Portable iDEN Commercial 13 1 Printing 1 26 06 Litho in USA Section 4 Safety Guidelines and Warranty Information Performance and Safety Caution To reduce the risk of fire and electric shock always follow basic safety precautions including the following 1 Do not use this equipment in or near water 2 Do not spill liquid of any kind on this product 3 Do not disassemble this product It contains no user replaceable parts Battery Safety To reduce the risk of fire injury electric shock or property damage please read and understand the following instructions 1 The Cyber Tracker contains a Nickel Metal Hydride NiMH battery pack This battery pack must be replaced by an authorized HISS Inc service center 2 Do not place the batteries in contact with water or fire 3 Do not open disassemble crush or expose the batteries to t
8. ation stating specifications and other technical information HISS s sole obligation and the customer s sole remedy is limited to replacement of products free of charge in the event products fail to perform as warranted HISS makes no other warranty of any kind whatsoever and SPECIFICALLY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES OF ANY KIND OR NATURE WHATSOEVER DIRECTLY OR INDIRECTLY EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION AS TO THE SUITABILITY PRODUCTIVITY DURABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE MERCHANTABILITY CONDITION OR ANY OTHER MATTER WITH RESPECT TO PROMEGA PRODUCTS In no event shall HISS be liable for claims for any other damages whether direct incidental foreseeable consequential or special including but not limited to loss of use revenue or profit whether based upon warranty contract tort including negligence or Strict liability arising in connection with the sale or the failure of HISS products to perform in accordance with the stated specifications lt is the responsibility of the customers that their specific use of any information or products from HISS does not infringe on local laws acts regulations patents or other third party rights These products are not intended to be utilized as a secretive surveillance device or to infringe upon third party rights without consent Users are specifically warned that if HISS products are used improperly the user may be subject to civil and
9. ble or used with accessories not supplied by HISS Inc abuse accident physical damage abnormal operation improper handling and storage neglect exposure to fire water or excessive moisture or dampness or extreme changes in climate or temperature ili Products operated outside published maximum ratings iv cosmetic damage v Products on which warranty sticker or Product serial numbers have been removed altered or rendered illegible vi customer instruction vii cost of installation removal or reinstallation viii signal reception problems unless caused by defect in material and workmanship ix damage as the result of fire flood acts of God or other acts which are not the fault of HISS INC and which the Product is not specified to tolerate including damage caused by mishandling and blown fuses This warranty does not cover customer education instruction and installation set up adjustments or signal reception problems Use with accessories not provided by HISS INC Inc or otherwise not expressly authorized by HISS INC Inc may be DANGEROUS and voids the warranty PRODUCT USE LIMITATIONS WARRANTY DISCLAIMER Homeland Integrated Security Systems Inc HISS manufactures products for a number of intended uses Please refer to the product label for the intended use statements for specific products Portable iDEN Commercial 15 1 Printing 1 26 06 Litho in USA Each HISS product is shipped with document
10. dule a PC install with our Installation department We also can schedule training so that you can be proficient in pulling reports and setting alerts in Comet Tracker software To schedule your appointment call 813 936 2331 ext 7600 or email us at schedule actsoft com A web based option to view Cyber Tracker data without installing Mappoint is available through the internet This option is limited to viewing the current locations and historical data ONLY Please keep this email for your records as it contains pertinent information on your account Account Number 3072 Password CYB287 This information will be entered into the Comet Tracker Web View web site Please save this link http webview comettracker com Portable iDEN Commercial 3 1 Printing 1 26 06 Litho in USA Standard Professional User Setup Prior to performing this setup verify the requirements in the preceding section have been met 1 In the Comet Tracker application select Setup Go to the Users tab and highlight the User that will be assigned the Cyber Tracker In the Users tab select the Page 2 tab In the Additional section at the bottom of Page 2 are the two required fields for the Cyber Tracker e Enter the IP address of the Cyber Tracker in the mComet Autolaunch GPS Ping IP Address field e Enter the Serial Number of the Cyber Tracker in the Modem Serial Number field OD The Serial Number SN can be found on the device Select the User
11. e Fault LED Off Off Off Description CyberTracker is off or no battery power On Blinking CyberTracker is running from battery Off Battery charging fault Unit may require power off and on to reset fault On Blinking Battery low warning N A N A N A N A 12V present battery at full charge Battery charge fault battery over under temperature or overcharge 12V present battery being charged Battery charge fault battery over under temperature e Allows walkie talkie communication with another Nextel Sprint phone Must be included in your Nextel Sprint Service Plan e Other phones can call the Cyber Tracker or the Cyber Tracker can make outbound calls to a single pre programmed number using the integrated microphone and Speaker e o use this feature press to talk and release to listen Speaker Microphone e Keep speaker clear of items on top of Cyber Tracker e Speak close to microphone for maximum efficiency e Keep all liquids away from Cyber Tracker Portable iDEN Commercial 1 Printing 1 26 06 Litho in USA 11 On Off Buttons Enable the user to manually turn the device on and off Press the On button and release to turn unit on To turn off first remove the external power supply then press and hold the Off button until all the lights extinguish This will usually take about 11 seconds to allow the modem to properly shut down before losing power The Off bu
12. eature simply locate that section in the Table of Contents and go directly to that page Follow the instructions in that section and you will be ready to use your Cyber Tracker in no time Note Due to updates in software this printed guide may not be the most current version fors your Cyber Tracker Visit www hissusa com and sign on to access the most recent version of the guide Section 1 Getting Started Kit Contents The following items should be included in your kit e Cyber Tracker e AC DC Power Supply e Software e User Manual Portable iDEN Commercial 2 1 Printing 1 26 06 Litho in USA Quick Steps to Activate Through Nextel Sprint e Confirm if you are in a Nextel Sprint Service area e Brief credit check Before activation Nextel Sprint may check your credit and verify your identity You must have and maintain satisfactory credit to receive and continue to receive services e Determine service plan carrier billed a Unlimited Data Access Plan 2 Push to Talk PTT a Minute Package b Unlimited Usage 3 Comet Tracker Service a One time Setup fee b Monthly fee per device PDSACTWER SOC code Section 2 Installing the Software e Pre configured Cyber Tracker e Sprint Nextel Data Access Plan e Public IP address e Comet Tracker Monthly Service Plan e Comet Tracker and Microsoft Mappoint software installed on PC Note It is recommended that you purchase and install Microsoft Mappoint and then sche
13. emperatures greater that 60 C 140F 4 The battery pack heats up while charging This is normal and is not dangerous 5 Disassembly of the battery pack voids the warranty 6 Battery pack should always be disposed of properly Warranty HISS INC 1 YEAR LIMITED WARRANTY For a period of one 1 year from the date of purchase HISS INC will at its option either pay the parts and labor charges to any authorized HISS INC service facility to repair or replace a defective product with new or rebuilt parts replacements After this one 1 year period you must pay all parts shipping and labor charges Portable iDEN Commercial 14 1 Printing 1 26 06 Litho in USA Proof of purchase in the form of a bill of sale or receipted invoice or warranty document which is evidence that the product Is within the warranty period must be presented to obtain warranty service This limited warranty is not transferable to any third party including but not limited to any subsequence purchaser or owner of the Products Transfer or resale of Product will automatically terminate warranty coverage with respect to the Products The limited warranty does not cover and is void with respect to the following i Products which have been improperly installed repaired maintained or modified including the antenna ii Products which have been subjected to misuse including Products used in conjunction with hardware electrically or mechanically incompati
14. gs are Request Interval 30 Send Threshold 2 Enable Off Button true Request Inverval fi Private number to call 151 20929 9 IP to send to 63 146 190 126 Send Threshold Enable Off Button Yes Port 8502 Tone Volume 3 Direct Connect Number to Call knone gt Voice Volume 4 Modem SN 364YFJBBGH TP Address to send GPS data to 63 1461 90 126 Local private PTT number 151 20929 11 Port to send GPS data to e502 Local IP address 10 23 6 3 Push to Talk Tone Volume 3 7 Nextel IP address 72 7 25 110 Push to Talk Voice Volume 4 gt The following parameters are used to configure the application Request Interval This is the time period that elapses before stored data is published ag internet Request Inverval feo i cend Threshold fi i 6 Select whether to Enable Off Button Setting this to No disables the Off button so the user may not turn off the CyberTracker The On button is unaffected Enter the Private Direct Connect Number to Call which Direct Connect Number to Call herzas o is the number called when the PTT button is pressed The CyberTracker may be configured to call only one pre programmed Direct Connect number at a time although it will accept inbound Direct Connect calls from any Nextel phone 8 The P Address and Port to send GPS data to is the public address of the ActSoft server These should ormally be left at default settings Enable O Button Yes ha l
15. ks Alerts Devices Hide a Page 1 Page 2 User Name 1 USERID ii Home Position 2 USER 2 B NV Enable Reverse 3 USER 3 C Use position of this address 4 USER 4 3851 HUNT AD TAMPA FL 33614 E Distance miles Latitude Longitude 2 aj 28 0317717990387 82 5065778600965 Additional User Color J Black Messaging ddress mComet Autolaunch GPS Ping IP Address 72 6 0 180 Modem Serial Number oo00000001 Website GPS Settings Each Cyber Tracker has its own internal website with configurable GPS settings The following procedure allows you to change how often the Cyber Tracker will obtain location data from GPS satellites and how many positions are stored before sending to the Server 1 From a web browser type http followed by the IP address of the Cyber Tracker Enter the required Username and Password in the resulting dialog box oO The default Username and Password are e Username cyber e Password cyber Refer to steps 11 and 12 below to change the default username and password The HISS GPS Configurator page appears The left side of the screen initially shows factory default settings If any values are to be updated the correct values must be entered in all these fields before clicking the Submit button The right side shows the device settings as currently set up Use this information to re enter the configuration fields on the left in the event that
16. l to the bottom of the left hand configuration screen and click the Change Password link Fill in the fields for Current User Name Password and New User Name Password Click the Submit button when finished E CyberTracker Configuration Page Microsoft Internet Explorer Eile Edit View Favorites Tools Help eS Bak gt A Qsearch Gyravorites Emeda 43 D GSI El we g Address http 72 7 25 110 HISS GPS Configurator Welcome to the HISS application configurator Enter desired settings default parameters shown below inis 15 ME Volume al WNICN VOICES WU be played For example With a request interval of 300 seconds and a send threshold of 10 the application will store a reading every 30 seconds and publish all 10 GPS readings every 5 minutes 300 seconds e Change Password 1 1 Copyright 2005 Arcom Control Systems Lt Current device settings are E Request Interval 15 Send Threshold 4 Enable Off Button true Private number to call 151 20929 9 IP to send to 63 146 190 126 Port 8502 Tone Volume 3 Voice Volume 4 Modem SN 364YFJBBGH Local private PTT number 151 20929 11 Local IP address 10 23 6 3 Nextel IP address 72 7 25 110 e CyberTracker Configuration Page Microsoft Internet Explorer Internet File Edit Yiew Favorites Tools Help Bak gt O At Qsearch GeFavorites Emeda lt 4 D GSI El we amp Address htt
17. p 72 7 25 110 HISS GPS Configurator Welcome to the HISS application configurator Enter desired settings default parameters shown below Cybertracker Configurator Change Password This will permanently change the user password to edit the configuration of this unit Current User Name cyber Current Password cyber New User Name newuser New Password newpwd Current device settings are Request Interval 15 Send Threshold 4 Enable Off Button true Private number to call 151 20929 9 IP to send to 63 146 190 126 Port 8502 Tone Volume 3 Voice Volume 4 Modem SN 364YFJBBGH Local private PTT number 151 20929 11 Local IP address 10 23 6 3 Nextel IP address 72 7 25 110 Portable iDEN Commercial 7 1 Printing 1 26 06 Litho in USA Section 3 Cyber Tracker Features Speaker Battery Status Indicators Software Status Indicator Microphone Nextel Sprint Connectivity Indicator IDEN Version On button Off Button Ethernet Port AC DC Optional Power Supply GPS and iDEN antennas fitted within enclosure Push To Talk Button Portable iDEN Commercial 8 1 Printing 1 26 06 Litho in USA Antenna e The Cyber Tracker has embedded GPS and iDEN antennas Battery e Cyber Tracker uses a rechargeable Nickel Metal Hydride Battery Pack e The battery pack is contained in the Cyber Tracker and can only be replaced by an authorized
18. rt to send GPS data to e502 Local IP address 10 23 6 3 Nextel IP address 72 7 25 110 Push to Talk Tone Volume 3 Push to Talk Voice Volume The folowing par aD nfioure the application Request Interval This is the time period that elapses before stored data is published oft Done Internet Z CyberTracker Configuration Page Microsoft Internet Explorer lol x File Edit View Favorites Tools Help Back gt O A A Qsearch GaFavortes media lt 4 Eby G SI El we g Address http 72 7 25 110 lt HISS GPS Configurator Welcome to the HISS application configurator i tting i Enter desired settings default parameters shown below Current device settings are Request Interval 15 Request Interval 30 Send Threshold 4 Send Threshold 2 Enable Off Button true Enable Off Button true Private number to call 151 20929 9 Private number to call 151 20929 9 IP to send to 63 146 190 126 IP to send to 63 146 190 126 Port 8502 Port 8502 Tone Volume 3 Tone Volume 3 Voice Volume 4 Voice Volume 4 Modem SN 364YFJBBGH Modem SN 364YFJIBBGH Local private PTT number 151 20929 11 Local private PTT number 151 20929 11 Local IP address 10 23 6 Local IP address 10 23 6 Nextel IP address 72 7 25 110 Nextel IP address 72 7 25 110 Your settings have been updated The system is rebooting a interne 11 12 To change the password scrol
19. service center e The battery pack has a built in thermistor for over temperature over charging protection Over charging of the battery will be prevented by 1 Fixed maximum charge time 2 Detection of battery charge 3 4 Monitoring the battery voltage Monitoring the temperature The life expectancy of a battery pack will be approximately 500 charges and or 5 years whichever is the shortest time Battery Charging Whenever an external power supply is connected the charging circuit performs a fast charge After the battery capacity nears its full limit the charger goes into a slower trickle charge mode The time required to fully charge the battery pack is approximately 2 hours Two LEDs indicate status of the battery charging circuit See below for the meaning of the LEDs WARNING The use of any battery charges other than those provided by or approved by Homeland Security Systems Inc could damage your Cyber Tracker and void the warranty Portable iDEN Commercial 9 1 Printing 1 26 06 Litho in USA Charging Unit for Battery The Cyber Tracker comes with either an AC DC wall jack or a car charger o Battery charging circuit is 9 15 volts 1 5 amps with internal surge protection HISS approved charging units only When power supply is connected the unit automatically powers on The acceptable temperature range for the battery to be charged is between 0 C and 45 32 to 113f
20. tton may be disabled in configuration if desired to prevent a user from disabling GPS reporting NOTE If you do not hold the Off button until all lights go out or if the CyberTracker remains connected to the external power supply it will not fully power down and the On button will not work To correct this situation remove the external power supply and press the Off button again There will be a momentary flash on the second red battery LED Now the CyberTracker can be powered on normally and or connected to external power again Real Time Clock The real time clock will be set by the software application from GPS time when the unit is initially switched powered on and GPS lock is successful Modem The Cyber Tracker has an integrated wireless modem This is an iDEN modem providing circuit packet data connectivity interconnect and dispatch calls The modem operates in iDEN 800 MHz and 900 MHz The modem also contains a GPS receiver which is used to obtain location information The GPS unit shares the same antenna as the modem The modem provides Push to Talk Data Transmission Incoming dispatch calls Portable iDEN Commercial 12 1 Printing 1 26 06 Litho in USA Operating Storage Temperature The Cyber Tracker is designed to operate in a temperature between 0 C and 50 C Storage temperature should be within the range of 20 to 60 C Cyber Tracker Specifications e 200MHz Intel PXA255 X
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