1 USER MANUAL CUTIE S17
Contents
1. 1 1 Do not modify your power scooter in any way not authorized by Heartway Do not use accessories if they have not been tested or approved for Heartway products Changing of controller parameter shall be only performed by authorized technicians due to the safety concern Get to know the feel of your power scooter and its capabilities Heartway recommends that you perform a safety check before each use to make sure your scooter operates safely Inspections prior to using your power scooter If equipped with pneumatic tires please check for proper tire inflations Please check all electrical connections and make sure they are tight and not corroded Please check all harness connections and make sure they are secured properly Please check the brakes Weight limitation Please refer to the specifications table for weight capacity information Power scooter 15 rated for maximum weight capacity Stay within the specified weight capacity for your scooter Exceeding the weight capacity voids your warranty Heartway will not be held responsible for injuries or property damage resulting from failure to observe weight limitations Don t carry passengers on scooters Carrying passengers on scooter may affect the center of gravity resulting in a tip or a fall Tire inflation If your scooter 16 equipped with pneumatic tires it is necessary to check the air pressure at least one time a week Proper inflation pressures will pr2. any of the following arises 1 Motor noise 2 Frayed harnesses 3 Cracked or broken connectors 4 wear on any of tires 5 Jerky motion 6 Pulling to one side 7 Bent or broken wheel assemblies 8 Does not power up 9 Powers up but does not move 38 Product Label to indicate the Serial Number Serial Number be found on the label which is placed on the scooter s frame 17 S N 17 180001 Year of Production 2011 Manufacture Address HEARTWAY TAIWAN Heartway Medical Products Co Ltd Headquarter NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C Maximum User Weight 135 Kgs WARNING Failure to maintain the brushes could void the power scooter warranty To inspect or replace the motor brushes 1 Unscrew the motor brush caps 2 Remove the brushes 3 Inspect the brushes for wear 4 Replace the brushes if necessary a 8 n i orn Motor Brush otor Brush caps New Motor Brush Inspect the state of the battery terminals every six months Make sure that they are not corroded and the connections are tight Periodically apply a thin film of petroleum jelly on the surface of terminals to guard against corrosion 39 CHECKS amp REMINDER Make sure to keep the controller clean while protecting it from rain or water Never hose off your power scooter or place it in direct contact with water Ke
3. approval of the manufacturer WARNING lt Always charge your batteries in well ventilated areas lt gt The charger is intended for indoor use only Please protect it from the moisture lt For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak lt scooter will not be used for a long period of time arrange to have the batteries recharge at least once every month to avoid deterioration of the batteries lt we use a different charger Please understand that chargers are selected specifically for particular applications and matched to the type and size of specific batteries In order to charge your scooters safely and efficiently we recommend use of the charger supplied as original equipment with your Heartway product only Any charging method resulting in batteries being charged individually is prohibited 28 BATTERY INSTRUCTION amp MAINTENANCE Read through the charger operating instruction before using it If you use your scooter every day please charge its batteries as soon as you finish using it for the day Your scooter will be ready each morning Avoid deeply discharging your scooter s batteries Charge the battery at least 24 hours a week if the power chair or scooter has not been used This is to make sure that the electrolyte 15 always at the top level If the battery cannot be charged Orange light cannot turn to Green or i
4. backlit flash Button light on TEMP Gauge C and F modes 14 Button Left F R Backward control Right F R Forward control Left Indicator control Right Indicator control 6 High low speed switch 49 Parking gt Headlight Bo Left SET Right Back Up Light LED Indicator Right amp Left indicator Green gt Parking light Red gt Warning light Red gt Back up lamps Yellow gt Headlight Blue LED Backlit LED Backlit White 1 Voltage amp Temperature Meter Angle at 30 of elevation while scooter assembly LCD orientate to six o clock Handle Cover 2 General Characteristic Performance Test 20 5 2 1 Hardware Circuit ITEM SPECIFICATION RESULT Consuming Current Dynamic A max Static 3 mA max Key OFF status Vg 24 0V 15 1 Speed Sensor and Display ITEM SPECIFICATION Operation Features Speed detection by speed hall sensor from transaxle with conversion at 1821 rpm equal to 60km h Digital Range 0 199 km 0 124 mile Display Switch Button Initial setting at km h Switch to MPH by MODE and buttons 2 High Low Speed Setting ITEM SPECIFICATION Operation Features 1 Trigger buttons to switch from high speed to low speed also from low speed to high speed then set the number of segments from 1 to 5 The setting time will take 5 seconds for each segment 2 L will flash while turning at corner 3 As a constant speed
5. detector to determine the signal the speed light will flash while travelling at constant speed Symbols on LCD symbol means High Speed Corresponding from 1 5 Flicker Frequency 16 3 Power Indication ITEM SPECIFICATION Scale Bar Battery Remaining Capacity and Flashing Low power Warning Warning LED Flashing Flicker Frequency Every 2 sec 1 Scale status only decrease won t increase 2 When the remaining capacity was less than 30 warning sound Be Be two short sounds Operation Characters act at 5 seconds intervals While a Key Off b Charging Mode c Sleep Mode warning sound released 17 ITEM SPECIFICATION Remaining 40 lt 25 44 2 55 gt 25 44 3 70 gt 26 18 Charge Indication 4 80 gt 26 92 5 90 gt 28 5 6 100 7 Increase 0 5 sec Frequency 1 Scale status only decrease won t increase 2 Take the PIN3 CH3 of charger as determinant signal enter Charging Mode when CH3 grounding L not only KEY ON or KEY OFF Operation Character k Above scale bar sta
6. do not mix old and new batteries together 30 SCOOTER MAINTENANCE amp REPAIR Your power scooter is designed for minimal maintenance However like any motorized vehicle it requires routine maintenance To keep your power scooters or power wheelchairs for years of trouble free operation we recommend you follow the following maintenance checks as scheduled Electrical System Electrical System gt Battery meter Inspect the battery meter to determine 4 if batteries are needed to be re charged FANE eem frayed have exposed wiring ree condition pre operation pee eeey umm emm __ without any interference lt Visually inspect the tire tread If less than 1mm 1 32 please have your tires replaced by your local dealer gt Motor brushes We recommend that your authorized dealer inspect the brushes every six month if your power scooter or power wheelchair is not operating smoothly If the inspection determines excessive motor bushes worn out they must be replaced otherwise the motor damage will result 3 CARE AND MAINTENANCE Scooters require a minimal amount of care and maintenance The following areas require inspection and or care and maintenance TIRE PRESSURE If equipped with pneumatic tires always maintain the air pressure in psi rating indicated on each
7. driving reverse Flicker Frequency 23 15 Buttons ITEM SPECIFICATION Button TIN Hand MODE Button Right Hand SET Button General Display Mode TRIP from Operation Status Remarks Setting Mode Setting Press for 3 seconds to reset TRIP at 00 0 Press MODE and simultaneously for more than 2 seconds to enter Setting Mode then Hour MIN 1 start flashing 1 When Hour flashing Press to increase of number then press toenter Setting Mode of MIN 2 When MIN flashing Press to increase of number then press toenter Setting Mode of km h amp mph 3 When km h or mph flashing Press to choose km h or mph type then press to enter Setting Mode of C F 4 When or F flashing Press to choose C or F Under setting mode if below situations happened will auto save the last setting value then escape to general operation mode 1 No any operation of ADJ button for 20 sec 2 Press MODE and at same time for more than 2 sec 1 Hour Min km h or mph or F offer Cyclical Switch function 2 When adjusting Hour Min press to increase number if press for more than 2 seconds the number will increase continuously until button released setting value with Cyclical Switch function only 2 seconds from 0 to 9 If Hour less than 10 the denary 0 doesn t display Button tones one sh
8. to temperature extremes Batteries that are regularly and deeply discharged infrequently charged stored in extreme temperatures or stored without a full charge may be permanently damaged causing unreliable performance and limited service life It is recommended that you charge the scooter batteries periodically throughout periods of prolonged storage to ensure proper performance DISPOSAL OF YOUR SCOOTER Your scooter must be disposed of according to applicable local and national statutory regulations Contact your local waste disposal agency or authorized dealer for information on proper disposal of packaging metal frame components plastic components electronics and batteries 33 CIRCUIT DIAGRAM mem fot E GE f 420 1007 He 610 hue dive 1007 Mug 420 1007 T eee 0 1061 Subite 20 1007 wiper 1 400 1007 ww oink agape VO ie 0 1007 chr i 20 107 hard bo re 4201007 ed et sl 1007 orange 1007 sen 00 1007 let turn sign mk bd A ini jd Wii iol 7 tens inn p ae Mu kso npe 02 pu LU d _______ 12177 go e upper mai 8 107 2 pee 20 97 il H3 HETET rd 28 9 di I ted H I e ih i 1 or hii mi A bre aH
9. ula tt ee brear lft tun signal 204 40 al Dos gs aaa ath ctor ht tum D PA enge die A et opt LED 248 119 hri fretis thie hte enims _ rout sie lk LED ure siena 2407 huit st AE ur 7 ae gn i o P ltt yl a sale LOW aridi lg LDV 24 3 470 euni et tt j en tight turn alal LED 2 3 be Mehl 24V LN ERE e ame H M mur MAN MRE DAGRAN FOR RHNOZ ahit doo Ld LA ae a E S Tuo i6 HEALER ERR HEARTWAY PRODUCTS LTD 34 S17 BOM LIST DRAWING CT INDICATOR LIGHTIFUL Z INDICATOR LIGHTIFUR 3 FF COVER A HANDLE 5 TILLER FF COVER E RUBBER DUST COVER 7 TILLER FR COVER 8 PLASTIC BRACKET 3 HEAD LIGHT ARM UPPER FLOOR 42 FRONT BUMBER 43 LAMP 42 CARPET 8 RR FENDER 46 REAR BUMPER COVER 47 SIDE COVER R QE REAR VEW MIRROR PANEL ASM 5 2 MAIN FRAME 3 ALUMINUM RIM G3FRONT WHEEL INNER RIM GS BATTERY UPPER SHROUD PG REAR SUSPENSION COVER L BATTERY LOWER SHROUD CAPTAIN SEAT BLEHNG RAIL SEAT BRACKET SEAT POST QFENDER BRACKET 57 TURNNING M
10. ECHANISM R L SUSPENSION GdwiwAG QHANDEL GRIP FRAME 32 TILLER RAM MECHANISM JRD SHROUD 4SIDE LIGHT RL 49 STEM ASIM 4BPOTENTIOMETER COMBINATION FRAME 4 SPEEDMETER LEAD WIRE 4 TRANSAXI WHEEL G4 ARM LOWER FRONT HUB R L E3REAR HUB WARRANTY DECLARATION Quality Warranty Declaration Products are to be fit for purpose and of excellent quality and performance For valid warranty claims Heartway will at their discretion replace repair refund items mutually agreed to be defective Heartway s Warranty as Following gt Frame Two year limited warranty gt Controllers One and a half year limited warranty gt Electronic Components and Charger One year limited warranty gt Warranty Exclusion The following items are not covered by warranty lt gt Motor brushes lt Wheel Tires lt Pads lt Seat Cushion lt Fuses Bulbs lt Tiller Cover lt Rear Shroud lt Front Shroud lt Batteries and Consumable parts Any damage or defect of any nature occurring from the misuse abuse of the product improper Operation or improper storage is not to be covered rd ro HEARTWAY HEARTWAY MEDICAL PRODUCTS CO LTD NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C 408 36 INFORMATION TROUBLESHOOTING amp FAULT REPAIR RHINO controller Your scooter is fitted with a Rhino controller which continuo
11. USER MANUAL CUTIE S17 4 HEARTWAY MEDICAL PRODUCTS CO LTD NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C 408 PUBLISHED September 1 2011 VERSION 2 2 ELECTOMAGNETIC 2 7 eee es ee ee ee er ee EE 9 d BASIS OPERATION OF SCOOTER 11 2 OPERATION OP CONTROL 14 CHARGING _________________ 26 7 BATTERY INSTRUCTION amp 7 02 29 SCOOTER MAINTENANCE amp 31 9 CARE AND IURI PU 32 1 ccs os es 34 l1 BOM LIST 35 12 WARRANTY DECLARATION ERI EEE US sens 36 IS DEAEER SERVICE INFORMATION deuten 27 Intend Use Moving of adult disabled persons self driving Maximum user weight 135 kg Classified in Class C EN12184 The product is not intended for visually impaired people The drivers need to mentally and physically suitable to drive the scooters The device can t be used by children until age of 12 The scooter is not for use as a seat in motor vehicle Please refer to our official website for general product information at www heartway com tw SAFETY INSTRUCTION General Never use electronic
12. ackward your scooter gt Switch to forward or backward mode by clicking one of the F R Button gt If you re press the same button again then the scooter will drive in opposite direction gt Use your finger to press on the throttle lever in order to move forward move backward Switch to Backward or Forward Switch to Forward or Backward Please release the throttle lever and then allow your scooter to come to a complete stop The automatic brake will become activated if the transferring speed 1s more than 30 of the maximum speed while the scooter 15 driving down slope at free wheel mode 11 WARNING T lt gt Please be noted that the scooter will be at free wheel mode when the motor is disengaged lt To use the parking brake you must move and lock the lever into the engaged position lt gt When your power scooter is in freewheel mode the Free Wheel braking system is disengaged lt gt Use the freewheel mode only with an assistant lt gt The assistant may operate the engaging lever to apply the parking brake Tiller Positioning gt Press down the lever and adjust it into your preferred position gt Never attempt to adjust the tiller while the scooter is in motion gt Make sure the tiller is at a comfortable setting and located securely Warning The temperature of scooter surface can increase when the scooter 1 exposed to external source of hear e g sun
13. at the following statement be incorporated to the user s manual for all power scooter like the 517 Power scooters may as susceptible to electromagnetic interference EMI which is interfering electromagnetic energy emitted from sources such as radio stations stations amateur radio HAN transmitter two way radios cellular phones and alarm systems of shops The interference from radio wave sources can cause the power scooter to release its brakes move by itself or move in unintended directions It can also permanently damage the powered scooter s control system The intensity of the EM energy can be measured in volts per meter V m Each powered scooter can resist EMI up to a certain intensity This is called immunity level The higher the immunity level the greater the protection At this time current technology 1 capable of providing at least 20 V m of immunity level which would provide useful protection against common sources of radiated EMI Following the warnings listed below should reduce the chance of unintended brake release or powered scooter movement that could result in serious injury 1 Do not turn on hand held personal communication devices such as citizens band CB radios and cellular phones while the powered scooter 1 turned on 2 Be aware of nearby transmitters such as radio or stations and try to avoid coming close to them 3 If unintended movement or brake release occurs turn the powered s
14. cooter off as soon as it is safe 4 Be aware that adding accessories or components or modifying the powered scooter may make it more susceptible to interference from radio wave sources Note It is difficult to evaluate the effect on the overall immunity of the powered scooter 5 Report all incidents of unintended movement or brake release to the powered scooter manufacturer and note whether there 1 radio wave source nearby TURN OFF YOUR POWERED SCOOTER AS SOON AS POSSIBLE WHEN EXPERIENCING THE FOLLOWING gt Unintentional scooter movements gt Unintended or uncontrollable direction gt Unexpected brake release The FDA has written to the manufacturers of power scooters asking them to test new products to be sure they provide a reasonable degree of immunity against EMI The FDA requires that a powered wheelchair should have an immunity level at least 20 V m which provides a reasonable degree of protection against more common sources of EMI The higher the immunity level the greater the protection Your powered scooter has an immunity level of 20 V m which should protect against common sources of EMI Warning The scooter itself can disturb the performance of the electromagnetic fields such as emitted by alarm systems of shops 517 TECHNICAL SPECIFICATIONS REAR DRIVE WHEEL 280mmx100mm 11 x4 FRONTWHEEL 280mmx90mm 11 x3 5 ANTHIPEER Nome Height of Kerb for descending Same as 100 mm Max Force For Control
15. ed to consider the motor direction and panel setting 1 Loop Load 24V 50W max 2 With short circuit and overload protection 8 9 10 Indicators and Parking Lamp Control ITEM SPECIFICATION Left Right indicators and parking lamps switch are considered to be the determinant Operation Feature signal c After pressing butto the right indicator and L will turn off The 27 Control Mode left indicator and will flash and the warning sound will act too Left direction lamp again to turn off left indicator ow After pressing the button lt gt the left indicator and lt will turn off The a w 6 Right direction lamp right indicator and will flash and warning sound will act Press gt again to turn off right indicator ran After pressing once the will turn on Both right left indicators and MC S will flash and warning sound will act Press again to turn off the Parking lamp function Parking lamp Usage Condition While a KEY OFF b Charging Mode c Sleep Mode all functions closed Warning Sound Frequency One short B1 sound per second 1 Load circuit for left direction light 24V 0 8W max Remarks 2 Load circuit for right direction light 24V 0 8W max 3 With short circuit and overload protection 21 11 Malfunction Message Operation Take the connector pin KEY of co
16. emperature 0 40 Degree Celsius Measure L 190mmxW 100mmxH 55mm 965 Color Black 26 3 OPERATING INSTRUCTION 1 Make sure the battery charger output voltage is the same as the connecting battery 2 Plug in the power cord LED indicates green flash when AC power on 3 Connect the battery charger to the battery 4 Start charging please refer to 4 LED INDICATION 4 LED INDICATION 1 Green Flash Power on 2 Orange Charging 3 Orange Flash Pre charge 4 Green amp Orange Flash Charged 80 5 Green Full charged Floating charge 6 Red Error Abnormal temperature gt Red indication keeps flashing 1V lt Battery voltage lt 9V Red indication keeps flashing X 2 a Wrong connection b Short circuit VBAT lt 16 Red indication keeps flashing X 3 a VBAT gt 28 8V can t charge the battery b Battery and Jimmy are defective Red indication keeps flashing X4 a Charging system defective b Battery defective partially Red indication keeps flashing X5 a Charging hours exceeds 24 hours Red indication keeps flashing X6 a Battery voltage lt 16V 12V Battery Red indication keeps flashing X7 a Abnormal temperature occurs during battery charging 5 TROUBLE SHOOTING 1 If green indicator is off Check AC input If it works functionally the battery charger may be defective 2 If green indicator keeps flashing and cannot turn to charging indication C
17. ep wheels free from lint hair sand and carpet fibers All upholstery can be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts and tears Replace if necessary Do not store your scooter in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts All moving mechanism will benefit from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Always perform a general inspection of the tightness of all nuts and bolts 40
18. er WIRING HARNESSES Regularly check all wiring connections Regularly check all wiring insulation including the charger power cord for wear or damage gt Have your authorized dealer repair or replace any damaged connector connection or insula tion that you find before using your scooter again 32 AXLE BEARINGS AND THE MOTOR TRANSAXLE ASSEMBLY These items are all prelubricated sealed and require no subsequent lubrication WHEEL REPLACEMENT lf your scooter is equipped with pneumatic tires and you have a flat tire you can have the tube replaced If your scooter is equipped with a solid tire insert either the solid insert or the entire wheel must be replaced depending on the model Contact your authorized dealer regarding replacement wheels for your scooters MOTOR BRUSHES The motor brushes are housed inside of the motor transaxle assembly They should be inspected periodically for wear by your authorized dealer CONSOLE CHARGER AND REAR ELECTRONICS Keep these areas free of moisture gt Allow these areas to dry thoroughly if they have been exposed to moisture before operating your scooter again STORING YOUR SCOOTER If you plan on not using your scooter for an extended period of time it is best to Fully charge its batteries prior to storage gt Disconnect the batteries from the scooter gt Store your scooter a warm dry environment Avoid storing your scooter where it will be exposed
19. f the Orange light turns to Green immediately please check it with the technicians The battery may be defective The voltage difference between the two batteries on a power unit cannot be more than 0 5 V the battery case should be inspected for cleanliness and evidence of damage If the charger indicates red light please kindly check if the charger is defected or if the cable wiring connection 1 poor Please keep the battery connectors clean otherwise the charging condition will be poor To Change the batteries in your scooters Remove the battery cover and captain seat Unfasten the battery tie down strap Disconnect the battery harnesses properly Disconnect the battery by opening two gray main connectors and also three smaller connectors two white and one red Remove the old batteries from the battery wells Place a new battery each battery well Reconnect the gray connectors Check the terminal boots for correct position Reconnect the battery tie down strap Reinstall the battery cover and seat back to the scooter Removing the battery and seat from the scooter is allowed before transporting 20 WARNING Please remove connectors first before removing the battery If you hand is wet or sweaty Do NOT replace the batteries Please always use two batteries of the same type at the same amp hour capacity lt gt lt gt lt gt lt gt Always replace both batteries at the same time Please
20. heck if the battery connector 15 connected successfully Check if there 1s any short circuit on the output connection The battery charger may be defective if the battery connection works functionally 3 If red indicator keeps flashing Check if the battery connection 1 reversed Check if there 1s any short circuit on the output connection Check if the environment temperature is too low 0 C The battery charger may be defective 1f the red indicator still keeps flashing 27 4 Charging indicator orange cannot turn to green The battery might be defective please stop charging and have the battery be repaired 5 If the charging indicator orange turns to green fully charged immediately The battery may be in well charged condition The battery may be defective 1f the battery 1s not fully charged 6 CAUTION 1 Before using the battery charger read all instructions and cautionary markings 2 Use the battery charger in a well ventilated area 3 To avoid the risk of injury charge only lead acid or gel cell type rechargeable batteries 4 Please turn off the power after charging 5 Plug the off board charger power cord into the charger port during battery charging Off Board Charger Port The off board charger port 15 mounted on the tiller Note Only use the battery charger which was provided by the scooter supplier The use of any different type of charger can be hazardous and need the
21. ing to use this equipment otherwise injury or damage may occur 5 There are certain situations including some medical conditions where the scooter user will need to practice operating the scooter in the presence of a trained attendant A trained attendant can be defined as a family member or care professional especially trained in assisting a scooter user in 4 10 11 12 13 14 15 16 17 18 19 20 21 various daily living activities Consult with your physician if you are taking any medication that may affect your ability to operate your scooter safely Do not attempt to lift or move a power scooter by any of its removable parts including the armrests seats or shrouds Personal injury and damage to the power chair may result Never try to use your scooter beyond its limitations as described in this manual Please do not sit on your scooter while it is in a moving vehicle Keep your hands away from the wheels tires while driving scooters Be aware that loose fitting clothing can become caught in the drive tires Consult your physician if you are taking prescribed medication or if you have any certain physical limitations Some medications and limitations may impair your ability to operate scooters in a safe manner Be aware when the drive mode is unlocked or locked Don t remove anti tipper if there 1s any tipper equipped with the scooter Contact with tools can cause electrical shock and do no
22. ler Device Engaging lever 30 N jDisengainglever3 N 0 02 0o Pushbutton Max Climbing Ability 9 Disclosure information 1400 mi m min Overall length m with legrest Seat plane angle 2 m Overall width 700 Effective seat depth mm Folded length mm 140 fective seat width Seat surface height at 138 kg 7 Backrest angle Lg 428 heaviest part seat Static stability Footrest to seat Static stability uphill Leg to seat angle Static stability 15 3 Armrest to seat 230 mm 230 mm sideways distance Energy lem 40 km Front location of consumption armrest structure Dynamic o e stability uphill EORR Handrim diameter mm mm Obstacle Horizontal location of 150 m nee mm 100 mm 150 mm climbing axle m Maximum km h 6 1 km Minimum turning radius 2015 mm speed forward h Minimum horizontal 0 9 m braking distance from max speed The scooter seat is tested according to EN1021 regarding resistance to ignition but it is recommended 9 9 O1 Minimum turn around Width to avoid users of flame near the scooters and smoking during sitting on the scooter The electric system of this scooter is in compliance with ISO 7176 14 2008 BASIC OPERATION CF SCOOTER Driving and braking You can use the throttle lever to control the forward speed or the reverse speed of your scooter Please refer to the following instruction to move forward b
23. light For any mechanical adjustment on the tiller or on the seat be aware of trapping and squeezing of your fingers 12 How to remove the seat Please refer to the following instructions 1 Press the swivel lever 2 Swivel the seat 3 Pull the seat upward Two persons are required to remove the seat 4 Removing the battery and seat from the scooter is allowed before transporting OPERATION OF CONTROL PANEL LCD Liquid Crystal Display Power Scooter Control Panel Model LCD Liquid Crystal Display Function l jc e n m ub ws a I5 14 15 Power Indicator Battery remaining capacity and charging indicator 6 squares Battery Icon Clock Hour Minute Second display and setting Speed Sensor 7 Segment display 2 5 digits 1 decimal km h mph symbol High Low Turn Speed Indicated as H and L symbols Odometer ODO 99999km max TRIP 99 9 max Headlight Power saving mode Green LED Back up Lamps Brake Reverse modes Orange LED Forward control Forward mode Signal is always on Backward control Backward mode Signal keeps flashing Right Indicator Flash mode Green LED Left Indicator Flash mode Green LED Parking Lamp Including Reverse Mode left indicator and right indicator flashing simultaneously Red LED Malfunction Code 7 Segment display 1digit Warning symbol Red LED Power on Scan All LED turn on 5 second
24. ntroller as determinant signal then converts it into Feature digital code When the controller send out an error message red LED flashing with controller signal at same time the Error message code will show on LCD Usage Condition Flicker Frequency Controller message LED Status Flicker Flicker _____ ____ Battery needs charge soon Low voltage needs charge now l Over voltage Pasing Over current Park Brake lost or faulted Accelerator not align center opposite to controller message Accelerator broken or faulted Motor broken or faulted Others 22 12 Power Self Test When scooter power the control panel will go through a self test routine the backlight Initial Status and all LCD segments will be tuned on for 3 seconds then switch automatically to the general operation mode ODO 13 Temperature Sensor Operation E Temperature detected by temperature sensor NTC from transformation with signal Feature Tolerance 20 C 50 C TEMP 4 F 122 F x When display C degree stand for Celsius thermometer Display Switch Button When display F degree stand for Fahrenheit thermometer 14 Reverse Indicator Operation l l l Take exterior forward backward switch as determinant signal Feature Press Forward button to switch to driving forward Forward Reverse Mode 4 Press Reverse button to switch to
25. olong the life your tires and ensure the smooth operation while riding Do not under inflate or over inflate your tires It 1s critically important that 30 25 psi 2 2 4bar tire pressure be maintained in pneumatic tires at all times Inflating your tires from an unregulated air source could over inflate them resulting in a burs tire Temperature Some of the parts of the power scooter are susceptible to change temperature The controller can only operate in temperature that ranges between 25 50 At extreme low temperatures the batteries may freeze and your power scooter may not be able to operate In extreme high temperatures it may operate at slower speeds due to a safety feature of the controller that prevents damage to the motors and other electrical components ELECTROMAGNETIC INTERFERENCE The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approach the source All electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs and scooters are susceptible to electromagnetic interference EMI The interference could result in abnormal unintentional movement and or erratic control of the vehicle The United States Food and drug Administration FDA suggests th
26. ort Br sound 24 16 Backlit LCD Backlit Press MODE key or SET button the backlight will turn on None Light Mode Backlit will be turned off automatically if the button is not touched by users for 5 second long 17 System device Controller Rhino 120 Amp Charger Battery 50 Amp Two Pieces of Batteries Wig Wag CTE NCW KO01 Bulb LED Lighting system Speed Control 1 Press H L gear mode in order to change to H mode to L mode Press button once in order to increase speed from scale 1 to scale 5 Hold button and do not release it in order to reach the maximum speed level Press e button once in order to decrease speed from scale 1 to scale 5 Hold e button and do not release it in order to decrease the speed to the slowest level 25 1 Appearance LED INDICATOR CHARGE CHARGING INTRUCTIONS Battery Charger Instruction INDICATOR POWER POWER SOCKET 1157 23 HNPUT VOLTAGE ADJUSTER nce OUTPUT PLUG BATTER a L J de Qu bi m 2 SPECIFICATION Efficiency AC DC 80 min Operating Temperature 40 C Performance Switching Mode Charging Method Constant current two stage constant voltage Battery Application 24V Lead Acid Rechargeable Battery 20Ahr 60Ahr 1 Short Circuit Protection 2 Output Voltage Current Limit Output Detection 3 Reverse Power Protection 4 Overheat Detection Operating T
27. radio transmitters such as Make sure that there are no obstacles behind you walkie talkies or cellular phones while reserving your scooter Do not make a sharp turn a sudden stop while Do not ride your scooter in traffic riding your scooter Do not ride your scooter during snow in order to Do not allow unsupervised children to play near avoid accident on slippery road this equipment while the batteries are charging Warning Don t operate your scooter for the first time without completely reading and understanding this user manual 1 Don t operate scooter on public streets and roadways Be aware that it may be difficult for traffic to see you when you are seated on the scooter Obey all local pedestrian traffic rules Wait until your path is clear of traffic and then proceed with extreme cautions 2 prevent injury to yourself or others always ensure that the power is switched off when getting on or off of the scooter 3 Always check that the drive wheels are engaged drive mode before driving Do not switch off the power when the scooter is still moving forward This will bring the chair to an extremely abrupt stop 4 Do not use this product or any available optional equipment without first completely reading and understanding these instructions If you are unable to understand the warnings cautions or instructions contact a healthcare professional the dealers or technical supports before attempt
28. s in the inhibited engaged position The park brake coil or wiring 15 faulty Check the park brake and wiring for open or short circuits Contact your service agent 6 Out of Neutral Drive Throttle is not in neutral position when tuning switch 37 at Power Up 7 Speed Pot Error 8 Motor Volts Error 9 Other Internal Errors 10 Push Too Fast fault Note inhibited Drive inhibited Drive inhibited Drive inhibited Drive inhibited key on Return throttle to neutral turn power off and back on again Throttle may need to be re calibrated Check throttle wiring The throttle or its wiring 15 faulty Check for open short circuits Throttle may not be correctly set up Contact your service agent The motor or its wiring 15 faulty Check for open or short circuits Contact your service agent Contact your service agent The scooter has been pushed faster than the programmed Push Speed parameter when the Park Brake Release function has been operated The scooter has been pushed faster than the programmed Rollaway Speed parameter when the Park Brake has been mechanically released Turn the scooter off and then back on again If you experience any technical problems it is recommended that you check with your local dealer before attempting to troubleshoot on your own The following symptoms could indicate a serious problem with your power scooter Contact your local dealer if
29. t connect an extension cord to the AC DC converter or the battery charger Do not attempt to lift or move your scooter by any of its removal parts such as the armrests seats or shroud When climbing an incline don t drive at an angle up the face of the incline Drive your scooter straight up the incline This greatly reduces the possibility of a tip or a fall Don t climb a slope steeper than the scooter s limitation Don t attempt to have your scooter proceed backward down any step curb or other obstacle This may cause the scooter to fall or tip Always reduce your speed and maintain a stable center of gravity when cornering sharply Don t corner sharply when driving scooters at higher speeds Operating in rain snow salt mist conditions and on icy or slippery surfaces may have an adverse affect on the electrical system Never sit on your scooter when it is being used in connection with any type of lift or elevation product Your scooter is not designed with such use in mind and any damage or injury incurred from such use is not the responsibility of Heartway Don t touch the motor after driving It is hot Modifications Heartway Medical Product has designed and engineered power scooters to provide maximum utility However under no circumstances should you modify add remove or disable any part or function of your power scooter Personal injury and damage to the power chair may result SE
30. tire Your power scooter comes with standard pneumatic tyres If your power scooter comes with optional air tires make sure to maintain the pressure of the tires between 30 35 psi 2 0 2 4 bar gt It is important that the air pressure in psi rating indicated on each tire be maintained in pneumatic tires at all times Do not overinflate your tires Low pressure may result in loss of control and overinflated tires may burst Failure to maintain the air pressure in psi rating indicated on the tires at all times may result in tire and or wheel failure Regularly inspect your scooter s tires for signs of wear CLEANING AND DISINFECTION gt Usea damp cloth and mild non abrasive cleanser to clean the plastic and metal parts of your scooter Avoid using products that may scratch the surface of your scooter If necessary clean your product with an approved disinfectant Make sure the disinfectant is safe for use on your product before application Follow all safety instructions for the proper use of the disinfectant and or cleaning agent before applying it to your product Failure to comply may result in skin irritation or premature deterioration of upholstery and or scooter finishes BATTERY TERMINAL CONNECTIONS Make certain that the terminal connections remain tight and uncorroded gt The batteries must sit flat in the battery wells The battery terminals should face towards the inside of the scoot
31. tops the modulation down to 3096 Headlight When motor acts 100 output power Headlight Usage Condition While a KEY OFF b Power Saving mode c Sleep mode all functions closed 1 2 2V gt WIP gt 2 8V 100 Full power 2 2 2V lt WIP gt 2 8V 100 Full power 3 Power saving mode Full power output instant reaction Determinant Condition i Full power output Power saving mode 5 seconds delay 1 Loop Load 24V 50W max 2 With short circuit and overload protection 7 Back up Lamp control Take exterior back up lamp switch as determinant signal Operation Feature 1 Switch on off the head light by pressing button GD once then LED will turn on off simultaneously 2 LCD backlights turn on turn off with head light When motor changes from act go forward to stop the lamp reinstated after flashing Control Mode for 5 or 5 sec Brake lamp Mode Determine as Reversing Mode back up lamp keep flashing Reversing lamp Mode Reverse warning sound can be set by panel Turn on Turn off While a KEY OFF b Charging Mode c Sleep Mode all functions closed Usage Condition Brake lamp amp Reversing lamp Mode won t be limited by Back up lamp switch on or off Flicker Frequency 20 1 2 2V gt WIP gt 2 8V 50 Half power 2 2 2V lt WIP gt 2 8V 100 Full power Determinant Condition 3 Full Half power switch at real time 4 The determination of Reversing Mode ne
32. tus only for reference must take the indicator of charger as the precise emarks diagnosis 18 4 Clock Meter ITEM SPECIFICATION Initial Setting Value Hour Min mode 12 00 Hour Min Display range AM12 00 PM11 59 nn PM P LI LLL When Hour is between 1 and 9 o clock displayed at 1 9 5 Odometer Operation Features Odometer detected by the signal of Opto Coupler then converts into distance l l km h means the odometer displayed as kilometer Display Switch Button mph means the odometer displayed as mile 1 Display Range 00000 99999 mmm Accumulative Display 1 H mile ODO LI km 2 Once the total mileage up to 99999km 62149mile 99999 609mile the counter will restart from 00000 1 Display Range 00 0 99 9 TRIP Counter mile AJ km 2 When over 99 9km display stop counting won t restart from 00 0 1 Odometer indication display on ODO mode when Power On then switch to TRIP mode Operation status after 5 seconds 2 TRIP can be reseted to 00 0 19 6 Headlight Control ITEM SPECIFICATION Take exterior headlight switch as determinant signal D 1 Switch on off the head light by pressing once then LED will turn on off simultaneously 2 LCD backlights turn on turn off with head light Operation Feature When motor s
33. usly monitors the operating conditions of your scooter If it detects a problem it will indicate with error message by flashing light on the power ON OFF light You must count the number of the flash and see the list to check what kind of error has happened according to the number Number of Fault Impact on Notes Flashes Scooter 1 Battery needs Will drive Battery charge is running low Recharge the batteries recharging as soon as possible 2 Battery Drive Battery charge 15 empty Recharge the batteries If the voltage too inhibited scooter is left off for a few minutes battery charge low may recover sufficiently to allow driving for a short period of time 3 Battery Drive Battery charge is too high If a charger is plugged in voltage too inhibited unplug it or turn the Charge Run switch to Run high Scooters powered by RHINO will charge the batteries when traveling down slopes or decelerating Excessive charging in this manner may cause this fault Turn the scooter power off and then back on again 4 Current limit Drive The scooter has drawn too much current for too long time out inhibited possibly because the motor has been over worked jammed or stalled Turn the scooter power off leave for a few minutes and then turn the power back on again The controller has detected a shorted motor Check the loom for shorts and check the motor Contact your service agent 5 Brake fault Drive Check that the park brake release lever i
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