Kontiki Hot Tubs - Polynesian Series - Owners Manual
Contents
1. 9 SAVE THESE INSTRUCTIONS NORTH AMERICA The minimum wire size for systems that require 40A SIEMENS GFCI is 8 3 conductor with ground also referred to as 8 gauge 4 conductor The minimum wire size for systems that require 50A SIEMENS GFCI is 8 3 conductor with ground also referred to a 8 gauge 4 conductor IMPORTANT NOTE This guide is for standard installations where the wire run is 15m 50 ft or less For longer runs con sult a qualified electrician Safety Sign Must Be Posted The orange WARNING sign like the one shown is packed with your new spa hot tub This sign must be posted in a prominent place in close proximity to the spa installation site immediately upon completion of spa installation PREVENT CHILD DROWNING water attracts children always keep children within sight always attach and lock spa cover after each use PREVENT DROWNING spa heat accelerates the effects of alcohol drugs or medication and can cause unconsciousness and increase the risk of drowning immediately leave the spa if you feel uncomfortable or sleepy dizziness or nausea RISK OF INJURY during pregnancy soaking in hot water may damage fetus limit use to 10 minutes at a time enter and exit spa slowly and carefully always check spa water temperature before entering do not enter if water temperature is greater than 104 F 40 C persons with a medical condition should2. KONTIKI m oo OWNER MANUAL Ib LISTED Intertek 99399 Please go to www builddirect com to register your hot tub online within 30 days of your delivery Contents subject to change without notice BJAD Kontiki Spas Owner s Manual Table of Contents Sale ly wad EAE EEE T T 03 Important Electrical Safety 05 SIGN 06 AUN ANTEC 08 10 LOCalomanad Metalo E 11 12 ae eaten e 15 Water QUOI decree test tite onetime 22 Electron 23 Color Coordinated 27 Water Management che 28 Frequently Asked Questions ae aiia aai 29 TOUDICSNOOUM GO 5 E E T 32 EO COGS aik ENE natin ones A 34 Maintenance and E iE 35 SMULGOWNF VVINTC ZA OM sicssccirencoucdatsiexacrcacusawe vad E AES OARE 38 Gossa aur 39 NOLES Segal 40 SAVE THESE INSTRUCTIONS IMPORTANT USER SAFETY INSTRUCTIONS Your physiological response
3. Figure 2 GFCI Wiring IMPORTANT Use GFCI Circuit Breaker Installation including selection of con ductor size and type must be performed by a qualified electrician in accordance with the National Electrical Code or the Canadian Electrical Code and all federal state and local codes and regulations in effect at the time of installation e white Neutral wire from the edge of the GFCI must be connected to the incoming Line Neutral The internal mechanism of the requires this neutral connection The GFCI will not work without it White Neutral Figure Wiring Diagram See wire size chart on page 12 14 Important Read these step by step startup procedures before using your spa hot tub Failure to do so may result in damage to the equipment and may void your guarantee Note If you are unsure of any of the above startup procedures please call your local dealer for assistance For best results read each step in its entirety before proceeding Refer to the following picture for an explanation of your spa hot tubs controls components and technical terms Note Not all models have all features and components Before adding water go through these simple steps now to prevent common issues when setting up your spa hot tub for the first time Verify that the following have all been rechecked 3 1 Turn off all power at the main breaker panel 2 Open the front
4. The acrylic surface of your spa hot tub should be cleaned with a high quality all purpose cleaner and thoroughly rinsed with warm not cold water before refilling See page 17 Depending on usage the water in your spa hot tub should be changed every 1 3 months Upon each change of water it is a good practice to wipe down your spa 37 Your spa hot tub is designed to operate year round If you to leave your spa hot tub unused for long periods of time in severely cold weather you should winterize your spa hot tub to avoid accidental freezing due to a power or equipment failure We highly recommend that you have a spa hot tub professional winterize and restart your spa hot tub 38 Drain Bib lonizer Jet Hydrotherapy Ozone Ozonator pH Pump Sanitizer Spa Pack TA TDS Topside Control Total Alkalinity TA Total Dissolved Solids TDS A male garden hose style fitting to which a garden hose is connected for draining water Ground Fault Circuit Interrupter A special type of circuit breaker designed to shut power off if there is a leak of electricity detected in the equipment See Ozonator A plumbing device that directs pressurized air and or water to desired areas of a spa hot tub Produced by an Ozonator Ozone is a form of oxygen and is a powerful oxidizing agent Ozone destroys organic waste and byproducts and helps in the control of algae and
5. bacteria Ozone is not a stand alone sanitizer An electronic unit designed to purify and destroy algae bacteria mold and viruses while prolonging equipment life The scientific scale for measuring Hydrogen lon concentration 0 to 14 that shows the acid alkaline content in water The electrical component that keeps water moving throughout the entire circulation system A water additive that works to help remove harmful ele ments in your spa water The main control box that operates the electrical systems within the spa hot tub See Total Alkalinity See Total Dissolved Solids The user interface panel that connects to the control box and controls various spa hot tub functions such as jet pumps and heater A measure of how much of the alkaline substances there in the water recommended 80 120 ppm A measure of all of the materials that are dissolved in water The higher this number the more materials are dissolved in your water 39 Notes 40
6. refill your spa hot tub every 1 3 months depending on usage Every other time you drain and refill you should also replace the filters and wipe down the spa see pages 36 and 37 Our Thermal Barrier Insulation System includes 4 insulating zones and the Color Coor dinated Cover The plumbing shell and floor are sealed in a reflective insulated ther mal blanket As an added layer the same insulated thermal blanket is installed on the backside of the cabinet around the entire perimeter of the spa hot tub When draining and refilling your spa hot tub the pump may become air locked Air locked pumps stop water from flowing in your spa hot tub and is easily resolved by bleeding off the trapped air To do this e Turn off the GFCI breaker e Open the access panel below the topside control panel e Loosen the union on the circulation pump until you hear the trapped air escape water drips out in a continuous stream hand tighten the union until the water stops leaking e Loosen the discharge union on the circulation pump as shown below urnon all pumps to make sure that there are no leaks Put the access panels back Turn on the breaker Loosen to bleed alr Figure 9 Bleeding Air Use non sudsing cleaners and non oily polishes A high quality all purpose cleaner quickly removes scum lines and helps restore your shells original beauty Rinse filters covers pillows and surfaces thorou
7. C 39 F within the heater chamber the system au tomatically activates the pump to provide freeze protection The pump will operate until the temper ature reaches 5 C 41 F before returning to nor mal system mode COOLING DOWN After heating the spa water to the desired set point the heater is turned off but the filtration pump remains on for a certain amount of time to ensure adequate cooling of the heating element in order to prolong the useful life of the heater The heater icon flashes during this time Place the Color Coordinated Cover your spa hot tub Keeping the cover in place anytime the spa hot tub is not in use reduces the heating time minimizes operating costs and prevents acrylic damage due to UV overexposure The time required for initial heat up varies depending on the starting water temperature ambient tempera ture and the capacity of your spa hot tub Figure 8 Feature Callouts 1 Lock down tab 8 Chemical resistant vapor barrier 2 Double stitched seams 9 Polystyrene seam stoppers 3 Marine grade cover material 10 Reinforced edges 4 Edge overlap material 11 Breathable underside material 5 Grip handle 6 Aluminum channel 7 Heat sealed insulation Use the lock down tabs to prevent access to the spa hot tub by children and to prevent the wind from lifting the cover off Sitting standing and snow buildup on the cover will break the cover Dragging it over rough surfaces will scuff or te
8. C TOR TO THE WIRE CONNECTOR ON THE TERMINAL BOX THAT IS PROVIDED FOR THIS PURPOSE 4 RISK OF ELECTRIC SHOCK DO NOT PERMIT ANY APPLIANCE SUCH AS A LIGHT TELEPHONE RA DIO OR TELEVISION WITHIN 1 5M 5FT OF THE SPA HYPERTHERMIA Since your hot tub can be set to reach temperatures of 40 C 104 F users should be aware that extended submersion in water that exceeds normal body temperature can lead to hyperthermia THE USE OF ALCOHOL DRUGS OR MEDICATION CAN SIGNIFICANTLY INCREASE THE RISK OF FATAL HYPERTHERMIA The causes symptoms and effects of hyperthermia may be de scribed as follows Hyperthermia occurs when the internal temperature of the body reaches several degrees above the normal body temperature of 37 C 98 6 F The symptoms of hyperthermia include drowsiness lethargy and an increase in the internal temperature of the body The effects of hyperthermia in clude Unawareness of impending hazard Failure to perceive heat Failure to recognize the need to exit the hot tub Physical inability to exit the hot tub Fetal damage in pregnant woman Unconsciousness resulting in the danger of drowning If you sense any of the symptoms of hyperthermia safely exit the hot tub immediately SAFETY COMES FIRST WHEN INSTALLING 8 USING THIS ELECTRICAL EQUIPMENT BASIC SAFETY PRECAUTIONS MUST ALWAYS BE FOLLOWED _h READ AND FOLLOW ALL INSTRUCTIONS 2 Electrical installation must be completed by a quali
9. CIAN BEFORE USING A SPA SINCE SOME MEDICATION MAY INDUCE DROWSINESS WHILE OTHER MEDICATION MAY EFFECT HEART RATE BLOOD PRESSURE AND CIRCULATION 3 SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjective and depends on your age health and medical history If you don t know your tolerance to hot water or if you get a headache or become dizzy or nauseous when using your hot tub get out and cool off immediately JAX CAUTION MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH THE MANUFACTURER S INSTRUCTIONS RISK OF ACCIDENTAL DROWNING EXTREME CAUTION MUST EXERCISED TO PREVENT UNAU THORIZED ACCESS BY CHILDREN TO AVOID ACCIDENTS ENSURE THAT CHILDREN CAN T USE THE SPA UNLESS THEY ARE SUPERVISED AT ALL TIMES 2 RISK OF INJURY THE SUCTION FITTINGS IN THIS SPA ARE SIZED TO MATCH THE SPECIFIC WATER FLOW CREATED BY THE PUMP SHOULD THE NEED ARISE TO REPLACE THE SUCTION FITTINGS OR THE PUMP BE SURE THAT THE FLOW RATES ARE COMPATIBLE NEVER OPERATE THE SPA IF THE SUCTION FITTINGS ARE BROKEN OR MISSING NEVER REPLACE A SUCTION FITTING WITH ONE RATED LESS THAN THE FLOW RATE MARKED ON THE ORIGINAL SUCTION FITTING 3 RISK OF ELECTRIC SHOCK INSTALL AT LEAST 1 5M SFT FROM ALL METAL SURFACES AS AN AL TERNATIVE A SPA MAY BE INSTALLED WITHIN 1 5M 5FT OF METAL SURFACES IF EACH METAL SURFACE IS PERMANENTLY CONNECTED BY A MINIMUM 8 AWG 8 4 mm2 SOLID COPPER CONDU
10. Kontiki Soas under this Guarantee if any shall not exceed the original amount paid for the defective product Coverage under this Guarantee shall commence as of the date of installation or if not specified the original date of purchase and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods These disclaimers shall be equally applicable to any service provided by Kontiki Spas or its designated representatives Limitations This Limited Guarantee takes the place of all other warranties expressed or implied in fact or at law including implied warranties of merchantability and fitness for a particular purpose All Guarantee service must be performed by Kontiki Spas or its designated representative using authorized parts No agent dealer distributor Service Company or other party is authorized to change modify or extend the terms of this Limited Guarantee in any manner whatsoever Legal Rights This Guarantee gives you specific legal rights You may also have other rights which vary from country to country Some states and provinces do not allow limitations on how long an implied Guarantee lasts so this limitation may not apply to you Your choice of a Kontiki Spa indicates that you are devoted to excellence The man agement and statf appreciate your patronage and take pride in the tradition of quality spas hot tubs that our company represents To properly acquaint yourself with your sp
11. TEMPERATURE EXCEEDS BODY TEMPERATURE 37 98 6 F 14 DO NOT ALLOW CHILDREN TO SUBMERGE THEIR HEAD UNDER WATER 15 NEVER OPERATE THE HOT TUB PUMP AT HIGH SPEED WITHOUT HAVING ALL SUCTION AND RE TURN LINES OPEN 16 ALWAYS KEEP THE HARDCOVER INSTALLED AND LOCKED WHEN THE HOT TUB IS NOT IN USE 17 TEST THE GFCI GROUND FAULT CIRCUIT INTERRUPTER MONTHLY 18 POST EMERGENCY PHONE NUMBERS FOR POLICE FIRE DEPARTMENT AND AMBULANCE AT THE NEAREST PHONE 19 TO REDUCE THE RISK OF INJURY e THE WATER IN A SPA SHOULD NEVER EXCEED 40 C 104 F WATER TEMPERATURES BETWEEN 38 C 100 F AND 40 C 104 F ARE CONSIDERED SAFE FOR A HEALTHY ADULT LOWER WATER TEMPERATURES ARE RECOMMENDED FOR YOUNG CHILDREN AND WHEN SPA USE EXCEEDS 10 MINUTES e SINCE EXCESSIVE WATER TEMPERATURES HAVE A HIGH POTENTIAL FOR CAUSING FETAL DAMAGE DURING THE EARLY MONTHS OF PREGNANCY PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD LIMIT SPA WATER TEMPERATURES 38 100 F e BEFORE ENTERING A SPA THE USER SHALL MEASURE THE WATER TEMPERATURE SINCE THE TOLERANCE FOR WATER TEMPERATURE REGULATING DEVICES VARIES e THE USE OF ALCOHOL DRUGS OR MEDICATION BEFORE OR DURING SPA USE MAY LEAD UNCONSCIOUSNESS WITH THE POSSIBILITY OF DROWNING e OBESE PERSONS AND PERSONS WITH A HISTORY OF HEART DISEASE LOW OR HIGH BLOOD PRESSURE CIRCULATORY SYSTEM PROBLEMS OR DIABETES SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA e PERSONS USING MEDICATION SHOULD CONSULT A PHYSI
12. Turn them clockwise until they stop being careful not to over tighten them this avoids cracking the filter gt 2 Connect standard garden hose to faucet with regular Figure 6 Filtration Canister cold tap water not softened water or hot water may not be exactly as shown 3 Put the pre filter on the other end of the hose point the pre filter into a suitable drain turn on the water and allow any sediment to be flushed down the drain Once the water stream runs clear turn off the hose Put the pre filter if equipped into the filtration canister and turn on the hose Fill slowly If too much water pressure is used foaming water can force air into the pipes and cause startup problems Pre filters are available at most dealers Important To ensure that the pump is properly primed fill the spa hot tub through the filter area only 6 Fill the spa hot tub until the water level is about 6 below the top lip of the spa hot tub Do not over fill Note Every person entering a spa hot tub displaces a given volume of water so adjust water level to the number of people regularly using the spa hot tub Turn off the hose and check again for any small leaks By now you have rechecked your spa hot tub mechanical connections and filled it with water to about 1 above all jets by adding cold tap water if equipped through the pre filter if equipped Turn on power to the spa hot tub at the main br
13. a hot tub we suggest that you take time to read through this manual before hook up and operation Doing so will familiarize you with the important operating and safety procedures thereby ensuring an enjoyable experience right from the start lf you need any more information than this manual provides feel free to call technical support or visit our web site at www builddirect com NOTICE A a This manual and its contents are subject to change without notice Although we have prepared this manual as accurately as possible we are not liable for errors or omissions loss injury or damages caused by improper installation or use of spa hot tub improper or otherwise Notes Proper planning is an important consideration when installing your new spa hot tub site selection is a critical step and requires serious thought Planning ahead makes the installation process easier The following information is provided to assist you in site preparations 1 Always comply with local building codes and obtain any necessary permits You may also need to consult with an engineer to address your specific design needs 2 Contact an electrician to assess your electrical needs install wiring and assure a safe operation Position your spa hot tub with proper access to water drainage and electricity 4 Place your spa hot tub on a uniform solid flat surface designed to properly support its weight For external installations a 4 i
14. ar the fabric Always lift by the handles or use the optional cover lift device 27 lf your water quality seems improper increasing the time your spa filters the water see page 24 may clear up your problem Below are some answers to common water chemistry questions pH Mildew on cover Foamy water CLEAR green or brown water CLOUDY white water CLOUDY green water Odor and or cloudy water Scaling is common to have pH fluctuations after adding chemicals to your spa hot tub or after a party Let your jets run and give your water time to stabilize 9 times out of 10 your pH will come back into the 7 2 7 8 range on its own Mildew usually grows in the folds and seams of your cover and then drips into your spa hot tub water causing cloudiness and or odor Clean with a non foaming spa hot tub cover cleaner and then rinse the inside of your cover with clean warm water Foam typically results from soap residue on your skin and hair or laundry detergent residue on clothing Take a soapless shower and rinse all clothing in warm water prior to bathing Your source water most likely has dissolved heavy metals When this is the case use a respected brand of demineralizer found at any local pool spa store Using a pre filter can remove these contaminants before they get into your spa see page 17 Although a normal condition immediately after filling that dissipates after time with stabilized water thi
15. ch the garden hose to a thoroughly flushed pre filter not included rinsed of all residual sediment and refill your spa hot tub through the filtration canister After refilling turn on the GFCI breaker to the spa hot tub 10 1 the pump runs but no water flows see page 31 to see how to bleed air from the system The micro filters in your spa hot tub should be removed and cleaned every week with a high quality filter cleanser and typically replaced every 4 6 months depending upon use You can clean your filters with the water pressure from the end of a garden hose then rinsed with warm water This ensures that the water is being filtered properly DO NOT USE BLEACH We recommend having replacement filters on hand that can be swapped between cleanings Doing so enables you to quickly exchange the dirty filters with the clean ones and immediately start your spa hot tub again Call your local dealer to order replacement filters and filter cleaner 36 Remove and clean the jets as needed using a high quality plumbing cleanser water and a cloth or soft bristled brush Drain the spa hot tub and clean the LED Safety and Mood Light lens as needed using an optical cloth and an eyewear cleaning product specifically designed not to scratch optical surfaces lf the back side of this lens is also dirty remove the rear panel twist the light assembly counterclockwise to remove the light from its holder and clean in this same manner
16. d in order to ensure proper performance and safety All spa hot tubs must be wired with a Siemens breaker or according to IEEE wire regulations for export models Failure to do so will cause equipment damage and will be covered under your guarantee All spa hot tubs must be protected with an over current protective device with built in GFCI in the service panel of Volts Freq Rating Wire size from GFCI Terminals V Hz Phase A A to Main on plug 8 3 plus ground less than 50 240 6 3 plus ground more than a Table 1 Wire Size Chart Use only solid copper wire 12 Parts with extra low voltage not exceeding 12V must be inaccessible to person in the spa hot tub Earthed appliances must be permanently connected to fixed wiring Parts incorporating electrical components must be located or fixed so that they cannot fall into the spa hot tub Means for disconnection must be used with fixed wir ing configurations in accordance with local wiring rules IMPORTANT To allow the GFCI to function properly connect the white Neutral wire from the spa hot tub to the Neutral terminal on the GFCI breaker not the Neutral bus bar in the breaker box An improperly connected Neutral causes the breaker to trip Spa GFCI Breaker Box Wiring Correct Incorrect 2 White wires 3 White wires on Neutral Bus on Neutral Bus
17. de of your cover with a spa hot tub cover cleaner and rinse with warm water Using soap or vinyl cleaners on the inside of your cover causes foamy water Call your local dealer to order spa hot tub cover cleaner 5 Aspa hot tub cover cleaner applied to the outside of your cover and stitching once yearly will keep it looking better longer Call your local dealer to order vinyl cover cleaner 6 Do not lift your cover by the safety straps they are made to secure the cover to the cabinet and may tear 35 8 9 In Turn CCW Pull Out Drain J Hose Threads Rear Body Spa Panel Figure 10 Drain Operation Turn off the GFCI breaker Remove spa hot tub cover and allow water to cool down select a safe suitable drainage area capable of safely assimilating 300 plus gallons of water that may contain unsanitary contaminants and chemical residue that could cause harm to plants or grass Locate drain valve at front of the spa hot tub see page 15 Hold the rear body to prevent it from turning then loosen and remove the front cap Attach a garden hose to the exposed threads and route the hose downhill to your drainage area Twist the drain fitting 1 3 turn counterclockwise to unlock the drain valve and pull it outward to open completely The water will drain by gravitational flow After the spa hot tub drains perform steps 3 5 in reverse order to close the drain prior to refilling Atta
18. eaker panel and test the operation of the electrical system If you encounter a problem please reference the troubleshooting guide on page 32 Turn on the breaker and test the operation of the Ground Fault Circuit Interrupter breaker by pushing the small button This should automatically trip the spa hot tub circuit breaker Only if pushing this button successfully trips this circuit breaker should you reset this breaker and proceed to the initial start up procedure 1 Ensure the circuit breaker to the spa hot tub is off 2 Rotate all the jets in the spa hot tub to the fully open position 3 Ensure that all of the gate valves are open The gate valve is open when the handle is fully extended up and clipped in place Models with 1 pump will include 2 valves and models with 2 pumps will include 4 valves Note a circulation pump when installed will include an additional 2 valves 4 To prevent the possibility of leakage in the equipment bay ensure the pump unions are tight 5 Close and cap the hose bib This is used for draining the spa hot tub 6 Fill the spa hot tub until the water level is about 6 below the top lip of the spa hot tub Do not overfill 18 7 Turn on circuit breaker Set the desired temperature by using up down keys 8 Push the jets 1 keypad to turn on the low speed pump Check to ensure water is coming from some of the jets If the water is not flowing out open the pu
19. er These buffers protect the water against sudden changes in pH Total alkalinity is considered the key to water balance When the total alkalinity is too low add sodium bicarbonate If the total alkalinity is too high you can lower it by using muriatic acid or sodium bisulfate Test the pH of your spa water with a good quality test kit Maintain a pH level of 7 2 to 7 8 A balanced pH promotes bathing comfort and prevents corrosion staining scaling or cloudy water lf the measured pH Is too low add soda ash to the spa water If the pH is too high add sodium bisulfate to the spa water Follow the directions on the manufacturer s label and make small changes Circulate the water for 20 minutes before retesting 20 Once your level is proper test the hardness level of your water with a good quality test kit Maintain a hardness of 200 to 400 ppm mg L A balanced hardness level helps prevent corrosion and scaling lf the measured hardness level is too low add calcium chloride to the water If the hardness level is too high partially drain and refill your spa hot tub with cold tap water Follow the directions the chemical manufacturer s label and make small changes Note If the hardness level is higher than 400 ppm mg L when initially filling your spa hot tub the hardness level of your tap water may be too high If so partially drain your spa hot tub Use a good quality pre filter to the supply line when ref
20. fied electrician in accordance with all National Regional and Local Codes and Regulations in effect at the time of installation 3 Connect only to a dedicated circuit protected by a class A two pole ground fault circuit in terrupter GFCI 4 Use copper conductors only 5 The hot tub equipment and all electrical plugs outlets and lights within 1 5m 5 ft of the unit must be GFCI protected Consult your electrician or local electrical authority for further details 6 A green colored terminal or a terminal marked GR Ground or Grounding is located inside the supply terminal box or compartment To reduce the risk of electric shock this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying the equipment 7 Atleast two lugs marked BONDING LUGS are provided on the external surface or on the inside of the supply terminal box or compartment To reduce the risk of electric shock connect the local common bonding grid in the area of the hot tub to these terminals with an insulated or bare copper conductor not smaller than No 6 AWG Canada Europe No 8 AWG USA 8 All field installed metal components such as rails ladders drains or other similar hardware within 3m 10 ft of the hot tub shall be bonded to the equipment grounding bus with copper conductors not smaller than No 6 AWG
21. flow ob structions Call for service Make sure water valves are open Check the filter for blockages Make sure there are no air locks in the system Call for service to upload the program ming software Make sure vents are open and opera tional Measure the water temperature and compare the reading Remove the cover and let the spa cool down Add cold wa ter and lower the filter cycle durations Important The guarantee on your spa hot tub and equipment depends proper water balance see page 20 In addition the following maintenance procedures must be followed periodically The spa hot tub consists of a rigid polymer that combines the durability of plastic with the beauty of a wood looking cabinet To clean the cabinet a mild soap and water solution easily removes residue Please note that all Dura cabinets expand and con tract in heat and cold It is normal for some slight bowing to occur especially in hot conditions 1 The heat shield cover on your spa hot tub is made from a weatherproof marine grade vinyl Your cover will last much longer if you heed the following suggestions 2 Don t drag your cover on the ground wearing of the vinyl could easily develop into a tear 3 The insulating foam in your cover is not designed to hold the weight of a person or an animal Important Cracked foam in a cover is not covered under the Guarantee Do not sit or stand on it 4 Occasionally clean the insi
22. ghly with warm tap water A high quality filter cleaner is a safe effective way to clean and re use your filters and a plumbing cleaner cleans the inside of all plumbing in your spa hot tub You can contact your local dealer to order these easy to use cleaning products 31 lf a problem arises you can check this list for a quick solution If this does not resolve your problem please call your local dealer for servicing information Important Most problems can be quickly resolved by resetting the GFCI breaker Try this first before proceeding Breaker trips Wiring error Spa Neutral wire not connected to GFCI connected to Neutral bus _ sd Wrong GFCI breaker is wrong size or type Chlorine level Ultraviolet Spa is located in direct sun and ultraviolet radiation changed radiation destroys free chlorine suddenly sunlight Circulation Temperature This is normal When the water temperature is 2 F pump not limit reached over the set point and warmer than 95 F the pump running in automatically turns OFF in constant filtration mode constant to prevent overheating the water The pump could filtration mode also be programmed to run less than 24 hours Dirty filters Thoroughly clean filters If problem persists oils may have accumulated in the spa Flush and rinse plumbing Drain tub and thoroughly clean shell Foamy Soaps skin Close the air control valves and allow filtration cycle water oils or to run undi
23. ill never be in economy mode and will e Water Care run a normal 8 hours of filtration a day Day amp Time nergy savings The spa will be in economy mode during the peak Use the arrow keys to move up and down in the y p hours of the day and resume normal mode on the list To select an option press the lit button beside it Light button weekend At any point you can press the Settings button to Super Energy Savings return to the home screen The spa will always be in economy mode during peak hours every day of the week Weekender The spa will be in economy mode from Monday to Friday and will run normally on the weekend 25 MODIFYING SCHEDULES To see and or modify the Water Care cate gory use the lit button to the right Jet 1 to open the selected Water Care menu Use the arrow keys to choose a schedule to modi fy choice of economy and filtration schedules Use the Light key to move between parameters You have several possibilities for the schedule Mon Fri weekend every day or single days The schedules will be repeated every week The time and duration are set in 30 minute increments Once you have set the schedule use Jet 1 key to go back Ensure that you have selected the de sired Water Care option in the main Water Care menu The filtration schedule shown on the screen will apply to the main filtration pump Your spa uses a circulation pump configu
24. illing it see page 17 Once your hardness level is proper it is imperative that you do not use the spa hot tub until there is a minimum reading of chlorine or bromine in the water Maintain a chlorine or bromine level of 3 to 5 ppm Mg L Chlorine and bromine are available from your dealer in tablet and granular form Tablets or granular products should never be added directly to the spa hot tub Damage and discoloration to the surface may occur Tablets should always be placed in a tablet dispenser not included and the tablet dispenser then placed into the spa hot tub water Granular products should be applied to the spa hot tub water in strict accordance with the manufacturer s recommendations Never apply granular chlorine or bromine products directly to the spa water The following table summarizes the desired water quality properties your spa hot tub should have Table 2 Water Quality Desired Values JET 1 KEY WHICH CONTROLS PUMP 1 SETTINGS KEY LIGHT KEY WHICH CONTROLS THE ips LIGHTING JET 2 KEY WHICH CONTROLS PUMP 2 when installed TEMPERATURE UP MODE KEY KEY TEMPERATURE DOWN KEY 23 ne KONTIKI INITIAL START UP Before applying voltage to power up your hot tub itis very important that you understand the se quence of events that occur when the system is activated in order that the can be primed efficie
25. mp union slightly to release trapped air Close the union when the pump pushes water out of the jets Push the jets 1 keypad and the pump will turn on high speed Observe closely to ensure adequate water flow Push the jets 2 key pad if equipped and pump 2 will turn on high speed Observe to ensure adequate water flow If there is no water flow through the jets the pumps need to be primed 9 Re attach the equipment access panel 10 Ensure proper water chemistry only after completing the above steps 11 To conserve energy and ensure your spa hot tub is ready for use place the color coordinated cover securely on the spa Note Perform water quality testing weekly and whenever your water is changed when your spa hot tub is first filled Once your spa hot tub reaches 95 F properly adjust the chemistry of your spa hot tub water by testing it with good quality test kits and adjusting levels as needed Note Balancing and sanitization products are not included 1 COLLECT WATER PLACE STRIP COMPARE SAMPLE IN SAMPLE Figure 7 Typical Test Strip Usage Important Total Alkalinity TA is the first parameter you should balance when making routine adjustments to your water Once your water temperature reaches 95 F test the total alkalinity of your spa hot tub water with a good quality test kit Maintain a total alkalinity level of 80 to 120 ppm Total alkalinity is the measure of alkaline buffers in your wat
26. mperature Heating to XX will be indicated 12 45pm 82 F 9 O Cooling to 80 F PUMP 1 FUNCTION WATER CARE Press this pad to activate the pump The Water Care section will help you set up your 1st press low speed icon rotates slow ideal filtration and heating settings Choose from 2nd press high speed icon rotates fast Away Beginner Energy Savings Super Energy 3rd press turns off Savings and Weekender depending on your PUMP AUTOMATIC TIME OUT needs High speed 15 minutes Use the Light key to choose your setting A Low speed 30 minutes checkmark will appear on the selected icon to confirm PUMP 2 FUNCTION if included 4 In Energy Savings mode the set point will be Press this pan the pump duced by 20 F which means that the heating sys st press high speed icon rotates fast tem will not be engaged unless the temperature 2nd press turns off falls to 20 F below the spa s set temperature PUMP AUTOMATIC TIME OUT High speed 15 minutes LIGHT FUNCTION ge Press this pad to activate the light 1st press turns of 2nd press turns off Water Care Modes LIGHT AUTOMATIC TIME OUT Time out 60 minutes Away In this mode the spa will always be in ecomony the set point will be reduced by 20 F and the filtra tion will be reduced SETTINGS KEY From the home page you can access the Settings Beginner where you will find The spa w
27. nch 10 cm thick cement pad suffices 5 For internal installations check the load carrying capabilities of the floor on which the spa will reside Most homes meet the requirement of 250 pounds per square foot 6 Assure that your spa hot tub will fit into the space you have chosen and the delivery route will accommodate its large size 7 Provide adequate ventilation for the humidity created by your spa hot tub In most cases the Color Coordinated Cover is sufficient 8 Protect the pump and all equipment from the weather by ensuring the cabinet panels are secure at all times 9 Allow 36 inches 1 meter of unobstructed access to all sides of your spa hot tub for normal servicing Your spa hot tub is not designed to be recessed in the ground or in a deck pz 10 Consider positioning your spa hot tub out of or adequately protecting it from the wind Just as people can get cold on cool windy days so can your spa hot tub Windy envi ronments can significantly increase operat 5 ing costs 11 Consider using an insulating pad In cold climates the ground can rob heat from the spa hot tub and increase your operating costs Consider using a suitable outdoor insulating pad in such environments 2 A ES j f a Figure 1 Clearances and Support Important Qualified and licensed electricians must perform all electrical hookups The following specifications must be followe
28. not enter spa without prior consultation and permission from their doctor do not permit any electric appliance such as a light telephone radio or television within 5ft 1 5 M of the spa WE CARE PLEASE PLACE THIS SAFETY SIGN WITHIN SIGHT OF YOUR SPA For additional or replacement copies of this safety sign contact your Retailer Important It is extremely important that this sign be permanently placed in clear view of persons using the spa hot tub Occasional spa hot tub users may not be aware of some of the dangers hot water poses to pregnant women small children seniors and people under the influence of alcohol If you did not receive a warning sign or your sign has become damaged please call your local dealer for a replacement Date Purchased Company Address Telephone Installer Date Installed Company Address Telephone Spa Date Delivered Model Color Serial Number Your unique spa hot tub serial number is located on a data plate outside the cabinet at ground level directly below the topside control panel When calling for service please have your serial number on hand GUARANTEE 10 Year Structural Guarantee Kontiki Soas guarantee to the original owner that the structural fiberglass resin composition of your shell will not leak and the structural support system of the spa will be free from defects in materials and workmanship fo
29. ntly and damage to the system can be avoided At initial power up the system will indicate the fol lowing message Lost power Power was lost press any key to reprogram the day and time The keypad does not store the date and time so when the system starts up after a loss of power a message will prompt you to reprogram the time and date PROGRAMMING THE DATE AND TIME Format AM PM Here you can adjust the time format AM PM or 24h day of the week and time Use the arrows to choose the setting that you want to adjust and se lect it by pressing the Light key Use the arrow buttons to change the parameters and the Light key to move between parameters Pump 1 will take you back to the main Settings menu 24 KONTIKI JAN TEMPERATURE CONTROL WY FUNCTIONALITY AND ww ADJUSTMENT 12 45pm 82 F 99O After you exit the programming mode your hot tub will automatically heat to the factory preset default temperature of 38 C 100 F The temperature shown at the top of the screen is the current water temperature Use the UP and DOWN buttons to set the desired temperature The set point will appear in the blue at the bottom After 3 seconds without any change to the set temperature value the keypad will resume the normal display of messages When the set value is lower than the current tem perature Cooling to XX will appear When the value is set higher than the current te
30. o provide a replacement spa equal in value to the original purchased price In this case the owner is responsible for expenses including removal shipping and re installation of the existing or replacement spa Upon replacement of a spa the guarantee will cover the remaining portion of the existing guarantee from the original installation date This guarantee does cover fading from natural aging and or damage from excessive chemical use on all spa finishes and fixtures Any spas installed for commercial applications are excluded from all Guarantee coverage This guarantee does not anticipate nor does it cover damage or failure that has occurred as a result of product abuse accidents power disturbances vandalism acts of God or nature and other causes which are out of any manufacturer s control This guarantee is to the original owner only and is not transferrable All spas must be used installed and maintained as directed by the supplied Owner s Manual to receive guarantee coverage This guarantee is valid only in the country of purchase Disclaimers Kontiki Spas and its representatives shall not be liable for any injury loss cost or other damage whether incidental or consequential arising out of any defect covered by this Guarantee including without limitation loss of use of the spa and cost for removal of defective product even if we have been advised of the possibility of such damage The liability of
31. panel to access the internal components Check that all gate valves are opened to the heater and all pumps Check that there are no obvious signs of loose wires or broken pipes Check that the two heater unions are tight CAUTION Do not use a wrench Over tightening may cause damage to unions and gaskets which will not be covered under the Guarantee Figure 5 Unions Tight 6 Check that the unions on all pumps are tight 7 Clean out any foreign debris from within the service access area or inside of the Spa hot tub itself 8 With the drain open and filters removed thoroughly rinse out the spa hot tub with warm water until the drained water runs clear Run water through the filtration canister and jet lines to remove any incidental dust dirt and debris that may have accumulated during shipment or installation Drain all water completely 9 Make sure that the spa hot tub drain valve is closed and the cap is on tight see page 36 10 Install the filters in the filtration canister 11 that all of the jets are open turned full counter clockwise 12 Now is the best time to clean and polish the surfaces of your spa see page 37 Now it s time to fill your spa hot tub with water Do turn on the electricity yet until the spa hot tub is completely filled To properly fill your spa hot tub 1 Make sure that the filters in the filtration canister are gently screwed into place
32. r control valve Dirty filter Check and clean filter Check and replace fuse Valve closed Check and open all valves Put cover back on spa 33 No message on display Power has been cut off to the spa Temperature unknown An internal hardware error has been detected The error message indicates a problem with the regulation probe The system is constantly verifying if the temperature probe reading 15 within normal limits FLO The water temperature at the heat er has reached 119F Do not enter the spa water The system did not detect any wa ter flow while the circulation pump was running No low level configuration software has been downloaded into the sys tem UPL Temperature inside the spa skirt is too high causing the internal tem perature to increase above normal limits Water temperature in the spa has reached 108F Do not enter spa water 34 The control panel will be disabled until power returns Spa settings will be preserved until next power up After the pump has been running for 2 minutes the current water temperature will be displayed Restart the spa pack and start amp stop all pumps and blowers If the error reap pears replace the spa pack Verify if the regulation probe is properly connected Replace the heater if the problem persists Replace the spa pack if the problem persists Measure the water temperature and compare the reading Check for
33. r ten years If a failure occurs we will supply the materials and technical labour for the repair 5 Year Acrylic Guarantee Kontiki Spas guarantees that with a cross linked acrylic finish your spa will be free from defects in materials and workmanship for five years If a failure occurs we will supply the materials and technical labour for the repair 100 Component Guarantee Kontiki Spas guarantees the following factory installed components where applicable Electronic Controls Therapy Pumps Circulation Pump Heater LED Interior Lighting LED Accent Lighting Dura Cabinet and internal plumbing will be free from defects in materials and workmanship for three years If a failure occurs we will supply the materials and technical labour for the repair The insulated hard cover and pillows are guaranteed for a period of one year If a failure occurs we will provide the materials for the repair Performance Standards To receive service from a qualified service representative your spa must be registered and you may be asked to provide an original bill of sale This guarantee starts from the original date of delivery You may be assessed a reasonable travel charge for service at your home It is the spa owner s full responsibility to provide unemcumbered access to the equipment for service removal and or re installation of the spa for required repairs If it is determined that the repair of the spa is not feasible we reserve the right t
34. red to run 24 hours by de fault and the screen will show you the purge set ting instead of filtration The purges are pre programmed for a fixed number of minutes there fore the duration will be set to N A on the screen and only the start time can be modified 2 ee Day Every day Start 12 00am Stop 12 00am ee ee FILTERING Your spa is equipped with a circulation pump that filters your water for 24 hours a day If the water temperature exceeds the set temperature b 3 de grees then this pump will shut off automatically until the temperature drops below the set point by approximately 1 5 degrees 26 KEYPAD SETTINGS In this section you can change the temperature unit and language Use the arrow keys and move to the setting that you would like to change Use the Light key to choose and the arrow keys to modify For the temperature setting you have a choice be tween Fahrenheit or Celsius For the language setting you have a choice be tween English and French PURGE CYCLES The purge cycles are programmed to begin at the start of each filter cycle Pump 2 activates for 1 minute shuts off and then Pump 1 activates for 1 minute then shuts off SMART WINTER MODE smart Winter Mode protects your system from the cold by turning the pumps on several times a day to prevent water from freezing in the pipes The smart Winter Mode indicator turns on when in this mode of operation If the temperature drops to 4
35. s is visual indication that the total alkalinity or pH or both are at improper levels Test your water weekly and maintain proper water chemistry see page 20 Algae can be resolved by adding a respected brand of algaecide lf your water develops an odor and or cloudiness clean your cov er and filters and try increasing the amount of time your spa filters per day by turning your filtration cycle time or duration up A visual indication that the total alkalinity or pH or both are at improper levels Test your water weekly and maintain proper water chemistry see page 20 28 Your spa hot tub is programmed for constant filtration see page 25 to keep your water as clean and clear as possible It is normal for your circulation pump to run this way when programmed to do so Call Build Direct or technical support Please note you must register your spa hot tub within 30 days of purchasing your spa hot tub Call your local dealer If you encounter a matter that can t be easily resolved over the phone a local technician can be dispatched to your home The service technician may assess reasonable travel charges during on site repairs simply turn each of the hydrotherapy jets counterclockwise to open and clockwise to close Be careful not to overturn these jets as damage can occur Note We recommend leaving all hydrotherapy jets fully open to allow the pumps complete control over jet pressure 29 You should drain and
36. ssolved Add defoamer sanitizer Drain and clean spa particles Clean or change filters Light doesn t LED burnt Change LED work out Loose wire Reconnect wire Loose plug Reconnect plug Leak Loose Check and hand tighten unions at heater amp pumps connection or clamps on jets pf Drain open Close drain valve or replace cap 32 Low no jet Bleed air from the system page 31 pressure Dirty filter Check and clean or replace filter Closed jets Open all jets by turning CCW Closed Open all gate valve shutoff valves on heater and valves oumps Fill spa 1 above all jets excluding neck jets Moved my spa Wiring error Check Neutral wiring of GFCI see diagrams on and now it at GFCI pages 13 14 doesnt work No powerto Reset circuit breakers GFCI panel and main spa circuit breaker panel __ 2 000_0 jets A E and reset breaker If problem persists check tripped for loose electrical connections Check for Neutral wiring error at GFCI pH changed Check total alkalinity level and adjust if necessary suddenly alkalinit see page 20 running spa circuit breaker Noma continuous level too level for use high low murky filter cycle time e a 2 hardness level ie Water too hot High set down temperature on topside control panel temperature ambient temperature Water will not Thermostat Check and reset to desired temperature heat set too low Close ai
37. to hot water is subjective and depends on your age health and medical history If you don t know your tolerance to hot water or if you get a headache or be come dizzy or nauseous when using your spa hot tub get out and cool off immediately 1 CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION 2 DO USE SPAS HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT 3 PEOPLE USING MEDICATIONS AND OR HAVING ANY ADVERSE MEDICAL HISTORY SHOULD CON SULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB 4 PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB 5 AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR HOT TUB 6 DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA OR HOT TUB TO AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING 7 PREGNANT OR POSSIBLE PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB 8 WATER TEMPERATURE IN EXCESS OF 38 C 100 F MAY BE INJURIOUS TO YOUR HEALTH 9 BEFORE ENTERING THE SPA OR HOT TUB MEASURE THE WATER TEMPERATURE WITH AN ACCU RATE THERMOMETER 10 DO NOT USE A SPA OR A HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE 11 PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJURIOUS TO YOUR HEALTH 12 DO NOT PERMIT OR USE ELECTRIC APPLIANCES SUCH AS LIGHT TELEPHONE RADIO OR TELEVI SION WITHIN 1 5M 5FT OF THIS SPA OR HOT TUB 13 CHILDREN SHOULD NOT ENTER A HOT TUB WHERE THE WATER
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