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1. a A a an Pe sudden UNK s reserved Rovi and the Rovi logo are trademarks of Rovi Corporation and or its subsidiaries n of Rovi Corporation This document and the software described in it are furnished under license only and may s Rovi assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or for license and applicable copyright laws no part of this publication may be reproduced stored in a retrieval system by any means without prior written authorization of Rovi welcome to i Guide Introducing the interactive program guide from Rovi and your cable system i Guide is intuitive intelligent and inspiring It unlocks a world of greater choice convenience and control so you can fully enjoy your digital cable entertainment experience With Digital Cable you have more programming choices than ever before And with i Guide you can effortlessly find your favorite shows and stars on TV you re in control With 90 minutes of program listings at a glance you ll find i Guide easy to use and navigate The Quick Menu allows you to move easily to the programming and information you want You ll be able to easily set Recordings Reminders Favorites and Parental Controls Use Mini Guide to browse future listings while you continue to enjoy watching TV This manual provides you with the detailed information about important features in i Guide so you can
2. Parental Controls and Purchase PINs Setup Your Parental Controls PIN allows you to restrict viewing of programs Your Purchase PIN is used to restrict pay programming purchases Once you have setup your PINs you can return to Parental Controls Setup to set up your program Locks as reviewed in the Parental Controls section Use the 4 gt amp v buttons to make your selections and then press OK Select to confirm each setting Guide Colors if available Select to change the color scheme of i Guide Screen Position Setup To alter your screen position a E ii Prt es i Wy UR Tjpm Gia A PING Setup JA F TP mesa Uae LD Eras oden I id E E To chear anter current Locks PIN Enter new Purchase FIN if power ia lost would you like to Lock af programs ante ratings and tities are F rer e From the Setup Menu select Screen Position Setup to adjust the screen position e Use the 4 gt amp buttons on your remote until the display arrows are centered on the screen DVR Setup Select DVR Setup to manage e DVR Folders e Live Program Extension e DVR Clippings The default setting is On for these options See the DVR section for complete information about these settings ELSE LE p Se La a Bop aaea laja poor ty dad etre el ane a digital pay per view digital pay per view i Guide makes ordering and watching Pay Per View Hie praag 503 inne PPV programs eas
3. Managing Your Recordings Managing Your Recordings 42 43 Q How long can I keep My Recordings A You can keep themes long as you want Just remember the recording space is limited so you may need to delete some recorded programs from time to time in order to make room for new ones Q How will I know when I m almost out of recording space A An on screen notice will appear advising you when recording space is low 80 full or full Note If you are recording a program and run out of recording space the recording will stop You can always see how much recording space is available from My Recordings You can also manually delete recordings or set your DVR to automatically delete recorded programs when space is needed See Manage Your Personal Video Library section in this manual 44 45 46 47 48 49 50 51 52 Q Does the DVR automatically delete programs when the record space is full A Only if you set it up that way The DVR will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed When the record space is full the oldest recordings that you have set to be deleted will be deleted first If you do not want the DVR to automatically delete certain recordings you can set them so that they are only deleted by you Q How many recordings can I schedule for the future A There is no limit to the number of recordings you can sche
4. Repeat Baby Dont You Bo tt W s 1 Dh 2004 Donna and Eric see a por Billy Gee Villiams for i _ pertal counseling Comedy iL Strong Corte hrimavess i i A Large Delnteniely Suggettive Dialogue 45 Tu hing a Dated Living Room inte a Space Thad eflects ting Cannes Personalia 2009 Gesiqne Genevieve or a ae SEE one turn te the previews sereen To access information while viewing listings or watching TV press the INFO button Press INFO a second time to see a longer description and additional details such as actor rating release year category and run time Action Icons From the program information screen use the Action Icons to set a Reminder or Recording or designate a Favorite among other options Use 4 gt buttons to highlight each icon and see the on screen description Guide Symbols to Know Action Icons Go back to the previous screen Watch this channel or program Record Change Recording Options i i CJ DVR J save the channel in your Favorites list Set or cancel a Reminder for A Place a lock on the program to this program restrict viewing See all the times the program will mpa Order PPV On Demand and other be airing pay services Menu selections vary depending on services offered by your cable provider your access to digital cable Reminders You can set Reminders so you don t miss shows you want to watch The Wiri Ge 0 IUT Hd Setting Reminde
5. that network Mini Guide Browse The Mini Guide allows you to watch television and view program listings without leaving the program you are watching or going to the full screen guide To access Mini Guide press OK Select Mini Guide appears on the lower 1 3 of the screen and displays two or three channels and 90 minutes of listings at a time Use the v arrows to see listings on other channels and the 4 gt arrows to see listings at other times At any time press INFO or OK Select to access program info The default setting for Mini Guide is a 2 channel display To change the display go to Main Menu select Setup then Guide Setup and change Mini Guide Cell Height Requires HD service from your cable provider On Demand not available in all areas Digital Music Digital Music is continuous commercial free music in a variety of formats Access Digital Music e Select Digital Music from the Main Menu or Search Menu e Press the MUSIC button on the remote if available You can press INFO for more information on each category Select a music format and enjoy the music Local Weather Get accurate up to date local weather conditions and a 3 day forecast From the Main Menu highlight Local Weather and press OK Select Use the down arrow button to see a detailed local weather forecast Note Weather service not available for all locations Messages Messages may be sent occasionally by your cable c
6. Higher priority Le mmare likel torrearn dd a conuictoer E on vor rerio The screen will show you how many episodes of the new series will be recorded and which episodes of the old series will not be recorded because of the conflict e To move the new series back to the bottom of the scheduling priority list select Low and the screen will refresh and give you revised results e Select the Record Icon to confirm your new settings Guide Symbols to Know Manage Series Priority List tow Show conflicts when the new series is a low priority Return to previous screen Record new program or series as shown Don t record new program or series ucy Show conflicts when the new series is a high priority View Recorded Programs From the DVR menu select My Recordings to view your programs e Press My DVR on the remote if available e Select G from the Quick Menu e Select DVR from the Main Menu Use the 4 gt arrows on your remote to sort recordings by Title Date or Channel Use the wv arrows to scroll through the list and press OK Select or INFO for program description and use the action icons to begin playback You can control playback of a recording by using the video control buttons or arrow buttons on your remote to fast forward rewind and pause your program Guide Symbols to Know Recorded Program Information Screens Go back to the previous screen x Delete the program from My Recordings D P
7. Once you have selected a program title by highlighting it and pressing OK SELECT or INFO you can use the Action Icons on the information screens to set Reminders and Parental Controls schedule Recordings BUY programs and more 2 Q How do I tell what the icons mean A You will find descriptive text beneath the row of icons when you have an icon highlighted This information changes as you move the yellow highlight using the arrow buttons on your remote On Program Information screens the Action Icons are specific to the program For example a BUY Icon will appear only for On Demand and Pay Per View programs Playback Icons will appear only for recorded programs or On Demand titles 3 Q can t see the entire program title in the listings A Some program titles are too long to fit in the space provided in the grid You might see to indicate there is more to the title For example Third Rock from the Sun might look like Third Rock Highlight the program and check the Instant Information area at the top of the screen for program title and other valuable information including rating actors start end times etc 4 Q What is the graphic bar that appears when I change channels A The Flip Bar appears for a few seconds as you re changing channels to provide important information about programs You will find the name of the current program start and end times channel number rating and current time 5 Q Ho
8. This procedure orders the program and schedules the recording If you change your mind you must cancel both the recording and order Note You can also set up the recording from the listings by selecting the PPV event and pressing the record button on the remote and following steps b through d 22 Q How does the Parental Controls feature work A Parental Controls allow you to block programs from being viewed Locks are based on a program s title rating TV content rating and channel See the Parental Controls section in this manual 23 Q How can I find programs I want to record A Using i Guide you can search many ways through the Main Menu Quick Menu Search Menu by programming category through the By Time or Channel Listings grid or through the Search Menu to alphabetically search by Title When you find something je STEN that sounds interesting simply press Record The DVR will automatically record that questions program for you f 42 L a 24 25 26 27 28 29 30 31 32 33 Q What kind of programs can I record A You can record both standard and High Definition programs which are automatically interpreted by the DVR Recording HD programs will take more storage space on your DVR However you must have HD equipment Q have a home theater system Can I record a program in Dolby Digital 5 1 on my DVR A As long as the program is being broadcast in Dolby
9. any program info screen to lock a specific program e Access Parental Controls from the Main Menu or Setup Menu to set up all Locks Beatin ta LISE UI FS ST ere parental controls Quick Menu Program Info Main Menu With any of these actions if you have not set up a PIN you will be prompted to enter a 4 digit PIN to activate the Locks feature If you have already set up a PIN enter your number See Setup Section for more information on how to set up PINs The tire Fihi 701 Hag gt hoo vA Sot locks for tiie channel or rating PIN Setup Lock Options Not supported on all remotes 1 pe PT ih Pare Contras The Parental Controls feature also provides you the canter LEE MDD opportunity to lock programs and movies by ratings LE and content i Rowe Ratno Locks E i Ty Batra Lacks ii Hide Titled From the Parental Controls Button on the Main Menu filter your locks by Movie Rating TV Rating SRE ar Eee TV Content Channel Title or Service rile Locks TW Content Licks Marter Locks b Content Locks Setup Violence Under TV Content you can lock the level of explicit ea Melber ha AN Cx RE Er content based on your viewing preferences for Violence Language Sexual Situations and Suggestive Dialogue Sel Se uo i Suggestive Ojsloque i R Rating Locks Seip Select Movie Ratings or TV Ratings to block content rE ld EE enn by rating The guide will automatically lock that ratin
10. arrows on your remote to highlight IRAE RE MBS a series If you want to change priority of a series use the page up down keys on your remote to move the series up or down your list Select Confirm to confirm and accept your changes The first series set to record has the highest priority and will be the one recorded if there is a conflict p rmi DVR Cleanup From the Main Menu select DVR Menu to access en DVR Cleanup FHM LEDE a Tr Ato ape o heda owes ere se DVR Cleanup allows you to delete multiple recordings with a simple check box When you select DVR Cleanup a DVR Cleanup screen appears with a list of all of your recordings To check what recordings to delete simply highlight the corresponding box es then arrow left to highlight the Delete button and press OK Select and confirm your deletion DVR History DVR History provides you with a list of recent DVR deletions or missed recordings If a program did not record DVR History will provide a reason why the program didn t record or when a program was deleted Modify Recording Options i Guide gives you flexibility to manage your personal video library You can modify your Recording Options at any time as often as you like he sn FEE ce ith ear From the Quick Menu or Main Menu or from Jose pede thet seni MY DVR on the remote select DVR then select Future Recordings to see a list Highlight a program title and press OK Select or INFO Yo
11. es JP order a PPV program that is in progress but is within the purchase window You may proceed with the order but you may miss a portion of the program Note The purchase window is established by your cable provider rD3pm H ORDFRIAG CUONAIJGTI To are Gera al Pei a A LET FT TE mear Pre FHE orir Pay Per View Order Conflict When you order a PPV program that airs at the same EEEk time as an existing PPV order you will be alerted on screen with the option to cancel an order or keep both orders OOC Apturm ta thr priae ere Pay Per View Program Missed If you have ordered a PPV program but didn t tune to it a Program Missed notice will appear asking if you would like to reschedule your order FEEDS cr mP Vince Winighned annii creo CARE amr Note This screen will not appear in systems that use phone ordering Adult Programming The Adult category accessed from the Pay Per View menu provides access to listings for adult oriented programming Adult programming may be purchased as a single program or as a time block package depending on your cable provider s service For your convenience you may also restrict Adult titles from being viewed in the listings by setting Parental Controls See Parental Controls section for more information on demand Enjoy movies TV shows music videos and more whenever you want with On Demand Access On Demand You can access On Demand programs in several ways e From
12. hard disk space A No The DVR records at a pre set level to ensure consistent results Q Can my cable operator or another company track what record with my DVR A No What you choose to record with the DVR is confidential Controlling Live TV 37 38 39 40 41 Q How long can I pause live TV A You can pause up to 90 minutes of standard programming less with HD programming Q How far back can I rewind live TV A You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel Q How do use Instant Replay A If your remote control is equipped with a REPLAY button press it to instantly replay the last 15 seconds of the program If there is no REPLAY button use the PAGE button on your remote Q If Pm watching a program in progress and want to record it can I record from the beginning A If you just tuned to the program the DVR begins recording from the point where you pressed record on your remote If you have been watching the program from the beginning and have not changed channels without using SWAP the DVR will save all the temporary recording buffer to the Hard Drive and you will capture the entire program Q How can I catch up to the live broadcast of a program after I ve paused it A Press the LIVE button if available or the down arrow on the remote Or you can fast forward to the point of live TV The on screen indicator will display LIVE
13. locked up Neither the buttons on the remote nor the buttons on the terminal itself work A Try unplugging the terminal and then plugging it back in This will reset the terminal and allow for data to be downloaded It will take some time for the information to appear If there is still a problem after the information has appeared call your cable company Q I have no video a snowy picture or I cannot tune to any of the digital channels A Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel 3 or 4 Also make sure you are actually controlling the cable terminal press the CABLE button on the remote Q Why won t my remote control respond when I press a button A Go through this quick checklist to determine the problem 1 Press the CABLE button on the remote to make sure it is in Cable mode Try using the remote again 2 f the remote is still not functioning correctly press the CHANGE button on the front of the terminal If the channel changes there is a problem with the remote control The batteries or the remote control itself may need to be replaced 3 Unplug the terminal and plug it back in 4 Call your cable company Q There are no listings in the guide or the words To Be Announced appear in the listings screens A This can happen if there has been a power failure or if the terminal was unplugged Make sure everything is plugged in and running Wait 5 15 minutes for
14. remote Basic functions should be the same SWAP Swap between two television tuners with DVR Amount of programming data varies by system your access to digital cable Your remote control holds the key to navigating through the features of i Guide Words appearing in ALL CAPS refer to a specific button on the remote Note that all remotes may not have all of the buttons Listings By Time To find out what s on TV right now press GUIDE on your remote to access Listings By Time The listings grid provides a 90 minute view of programming for up to 5 channels per screen The current program is highlighted in yellow Use the vand 4 P gt buttons to navigate the listings grid Instant program info appears in the upper left of the screen Press OK Select to tune to a program from the grid Press INFO for additional information your access to digital cable Listings By Channel Press GUIDE two times to view Listings By Channel and use the 4 gt buttons to see listings for the next channel in the line up Use buttons to navigate Navigate Program Listings You can use the a w and 4 buttons on your remote to quickly navigate the listings screens Doar Geneviey Hil up to 14 days in advance Press OK Select to FE A CONROE ena tune to that channel or INFO for more information lata a spite gia Hot pte tip I ET Pon Listings are color coded to identify types of programs Blue Regular programs Purple Movies Gre
15. the search and the list of matching results will appear The Keyword Search is based on any word in the LEDET SENER program title or description The list can be sorted Er SIT sa by date or alphabetically by selecting Sort Results Sort Results anima Precis save the search criteria or set up an auto recording CEDE z Ainut M iied fi tH Arte dieco bg gga in Canada TU T p AND Saving Searches Save your search by selecting Save Search on Alin ga karin ie Gand Gavan any results screen Saving searches can be helpful eee e i when you want to quickly find a program subject pear EAE EET SES Ab a or celebrity Simply select Saved Searches from the Eaten ts Search Menu to access your list of saved searches Sor Rei IDE SETT me to restart or delete the search You can save up to Save Seni j Amazing Rake All 3 16 searches at one time Fred ei From any Search Results screen you can e Sort Results sort results by title or date e Save Search save your search for future reference save up to 16 searches FF AER e Auto Record set a DVR auto recording of your cmok ina Ge 3 search results Siew Search Amazing i TEE AE oey A ue ne G FAM TE Alrto Record aleli hahah Tkatyy aK Wi Recording Series Your DVR allows you to record multiple episodes of a program series according to your preferences To set up a Series Recording begin by selecting i mer harem serine the p
16. the ON DEMAND button on your remote e From the EJ Icon on the Quick Menu e From the Main Menu e From an On Demand button on the Flip Bar e From an On Demand channel in the TV Listings Quick Menu Main Menu Flip Bar Guide Symbols to Know On Demand Action Icons Go back to the previous screen z Resume play of the video BUY aan peace OP ANSE aon ER Restart the video from the beginning oO Tune to a program for free and subscription programming E3 Delete the title from your rented titles list oe Indicates the program is available as part of a package A Saree Lock on the program to restrict Gace edlacon Watch a free preview fo a demand Use the PAGE UP and PAGE DOWN buttons to advance forward or backward 5 minutes Times may vary Play Pause Watch On Demand Programs Use your remote to pause fast forward rewind and CAD stop the program You may also use the DVR control Rewind gt 8 f lt Fast Forward buttons on your remote CEN Stop On Demand not available in all areas On Demand programs may not be recorded with DVR if available The On Demand Menu displays a variety of programming categories Use the 4 gt amp v buttons on your remote to select a category and press OK Select to access listings for the category or press access sub category menus Select a title by pressing OK Select or INFO to access detailed information including program length cost rating and desc
17. the other tuner and find the second program you want to record e Press RECORD when you locate the second program you want to record From the Guide e Highlight a program you want to record from any listings screen e Press RECORD to set up the first recording e Highlight the second program e Press RECORD to set up the second recording Two Recordings Are in Progress Overlay When two programs are recording simultaneously and you change channels an overlay will appear Follow the on screen prompts e Swap to view your other recording daiaire anitih dirle ariaa e Continue recording don t change channel ata sales trai NG nations e Stop recording change channel this appears F when 2 recordings in progress and want to tune stip Potala bianca TEDE ENG to another channel Continue recording don t change channel amp Stop recording change chang Manage Schedule Conflicts If you schedule more than two recordings for the same time you will see a Scheduling Conflict screen that allows you to choose between a previously set recording and the new recording that is conflicting Individual recordings always take priority over series recordings when there are scheduling conflicts In case of a scheduling conflict between two series programs additional icons will appear at the bottom of the Scheduling Conflict screen to help you determine which program to record Search and Record Expanded search and record capabilities
18. Digital audio the DVR will record the digital audio A Dolby Digital indicator will appear on the Flip Bar and Program Information screen for programs that provide it Q What is the picture quality of recorded programs A The DVR records programs in the same quality in which they are broadcast For example programs broadcast in HDTV format are recorded in HDTV quality if your DVR is connected to a HDTV Broadcast quality may vary Q Can I record Digital Music channels A Yes You can record and playback Digital Music However the playback controls Pause FF and REW are not functional for recorded digital music Q Can I record On Demand OND programs A On Demand cannot be recorded with the DVR Q How much High Definition programming can I save versus standard definition programming A You can record up to 90 hours of standard digital TV or up to 20 hours of HDTV depending on the transmission bit rate Recording times may vary Q Can I increase the rewind and fast forward speed A Yes Your DVR will control rewind and fast forward at four speeds each Just press the REW or FF buttons up to four times The on screen indicator will tell you at what speed you are controlling playback Q Can I set the DVR to skip commercials as it is recording A No You can only fast forward through commercials if you re watching a recorded program Q Do Parental Controls work with DVR A Yes Parental Controls restrict viewing of
19. E Favorites Lists Setup Create and manage up to five 5 Favorites Lists From the Main Menu select Setup then Favorites Lists Setup Use your on screen keyboard to name your lists P03pm Gu rei la rites List Setirp Coria Cb Cea rirel i ER Ur en i rel aarp ihe ats PAA ie VEN Favor lel i i i SOS Bi fa Poor Pa fn j HEN fo add channets to th E oner Lt i ho add achannal to maogram iform tier FI id Screan Saver Setup h Ii Paramial Controls Salum 4 Wuite Colory Set if Se Fete er HEA f hly cA xA Fonntren soi Faworbes Lipt feet Language Setup favorites Access Favorites Lists e While watching TV press the FAV button to skip to your next Favorite channel on the current list e From TV Listings or Mini Guide press the FAV button to bring up a filtered guide of the channels in your last accessed list Press FAV button again to scroll through all of your Favorites Lists the guide will have a tab with each list s name e From the Quick Menu select the K3 to bring up your Favorites Lists If you have not yet set up any Favorites simply follow the on screen prompts to begin a new list of pou TY viewing il _ i Add or Delete Channels to Favorites Lists e From the Quick Menu select the KJ Icon e Select the Favorites List you want to edit e Select the KJ Icon to add or remove favorite channels e You can also rename delete or Lock your Favorites list favorites e Highlight a
20. ERE Ea e Use the arrows to highlight the series E A A press OK Select to view a summary of Start Recon recording settings for that series including the number of episodes scheduled to record in gt EN x a the next 14 days ey Serier OPIA e Highlight the to modify settings Select the again to view and modify all settings e Highlight the W to confirm Modify the Series Priority List If there are scheduling conflicts in your series m GUR recordings your DVR automatically creates a Use the Page keys on your remote Series Priority List The first series you set to van Higher TIDEN ETET record has the highest priority and will be the oe ae one recorded if there is a conflict You can easily change the recording priority of the series so that the series of your choice are recorded when a conflict exists e Select DVR from the Quick Menu or Main Menu e Choose Series Recordings e Highlight a program and use the Page Arrows to modify priority Note If you want to record two series recordings instead of an individual recording that airs at the same time you must delete the individual recording from the Scheduled Recordings List See View List of Scheduled Recordings section to cancel a recording Manage Series Priorities e To give your new recording the highest scheduling priority and to capture the most number of Lise the Page ke i A to s t FEER coll Pe in parin episodes for your new recording select High wtiin
21. Manin Menu g The Main Menu provides access to all of the features set nr V4 of i Guide and digital cable Press the MENU button s 7 twice to view the available options including Listings By Time ave e TV Listings By Time Listings By channel On Demand e Search ay Por AmA vt HOTY e Favorites fay debated Channels i Liita Mut i e Parental Controls and more l Search Parental Controls The Picture in Guide feature allows you to watch a show while using the guide Menu selections vary depending on services offered by your cable provider May not be supported by all set top boxes Program Information Instant Information is available when you highlight a program in the program listings which includes program title start and end time a brief program description and indicators to identify settings such as Reminders and Recordings on 3 15pm Gee That Mir Showy OFX ERUEN Ve re aH a e mA a _Rupiat obaly Don tyau Neat Tea ES on dip ip Repeat Baby Don t You Do i 7404 L Oh od at Fos Show Constantine Donna and Ere see a pastor Billy Dee Williams for i premadital counteling Kelio fies to Drome about hia Kirm of Gucens Seinfeld Sere raden Comedy L Strong Conte Linaria D inteniriy irere irer Kalgan raten Egari What Like we abet Wei h Taha charge of your TV viewing wich PARENTAL COWTROLS Fed your access to digital cable hat 20s Shaw 730 4p
22. Slow Rewind E Slow Forward a recording in progress or while watching a Bees EA E S recorded program Go to Live TV Status Bar The Status Bar appears whenever you Pause Rewind or Fast Forward a live program The Status Bar shows title channel and duration of time Green indicates the length of program in the buffer Red indicates you are watching a DVR recording in progress White indicates the length of multiple programs that have been recorded in the buffer Recording capacity varies Recording buffer temporary storage for each tuner will record as long as you stay tuned to the same channel Pause You can Pause live TV anytime by pressing p on your remote For programs you re watching live your DVR will remain in pause for up to 90 minutes Pressing Pause more than once allows frame by frame viewing Press Play to resume the program Rewind Press Rewind to rewind Press it up to 4 times to increase Rewind speed On the 5th press the program resumes normal play Fast Forward For live TV Fast Forward can be activated if you have pressed Pause or Rewind Press the to move forward Press it up to 4 times to increase FF speed On the 5th press the program resumes normal play You can only Fast Forward up to the point of live broadcast Slow Motion Use Slow Motion to access slow forward and slow rewind perfect when watching sporting events To activate press Pause QD then Fast F
23. View Program Missed Adult Programming on demand Access On Demand On Demand Action Icons Watch On Demand Programs Order On Demand Programs Order From the On Demand Preview Banner Expiring Programs Display Status Bar On Demand Packages hdtv digital video recorder dvr Control Live TV Playback Controls Remote Control Arrow Buttons Status Bar Pause Rewind Fast Forward Slow Motion Instant Replay Return to Live TV SWAP Between Two Programs Recording Programs One touch Recording From Program Information Manual Recording Record Two Programs at Once Two Recordings Are in Progress Overlay Manage Schedule Conflicts Search and Record Actor Director Search Keyword Search Saving Searches Recording Series Modify Series Modify the Series Priority List Manage Series Priorities Manage Series Priority List View Recorded Programs Recorded Program Information Screens Future Recordings View List of Scheduled Recordings Manage Your Recordings DVR Setup DVR Folders Live Program Notice Default On DVR Clipping Manage Series Priorities DVR Cleanup DVR History Modify Recording Options From Listings Recording Notices Recording Starting Notice Changing Channels While Recording Recording Low and Full Notices frequently asked questions contents basic navigation tips In i Guide yellow is the highlight color To navigate the guide use the arrows on your remote control The highligh
24. aie e One touch right from the on your remote e From any Program Info screen e Set a manual recording nge of pour TY viewing FE with PARENTAL CONTROLS One touch Recording Press the RECORD on your remote any time while you re watching a program to begin recording From the Listings grid just highlight the show you want to record and press the record button on your remote Not all remotes have Replay and Live buttons From Program Information From any Program Information screen highlight the button and press OK Select to schedule a recording Follow the on screen prompts for 2 additional recording options aniei burried re UD areon Manual Recording You can set a Manual Recording for specific time or channel e Select DVR from the Quick Menu or Main Menu or My DVR button on your remote e Select Set a Recording e Select start and end times and day then press Confirm e Select channel to record from channel list e Select Record to confirm settings or select Recording Options amp Y for additional options Record Two Programs at Once A Dual Tuner DVR allows you to set recordings for two different programs that air at the same time While recording two programs you can watch and control either program up to the point of live TV by using the SWAP button on your remote While Watching a Show Currently Airing e Press RECORD to record the program you are watching e Press SWAP to switch to
25. are currently watching TV before a Scheduled TOUN deare IS STARTING Tou Rove Hecording Hihii fo begin Recording begins a notice will appear giving you the i SS EE opportunity to confirm or cancel the recording If you Hersh ee a don t do anything the DVR will automatically tune to El ai Piem Amean Mre en eelan a a for the channel and begin recording Live TV programming that was temporarily recorded in the buffer will be erased Changing Channels While Recording If two recordings are in progress dual tuner DVRs only and you attempt to change channels a notice will appear Two Recordings in Progress screen e Select the f j to view the other recording e Select the to continue recording as scheduled e Select 9 to cancel the current recording and change the channel Recording Low and Full Notices i Guide will advise you with an on screen notice when available memory on the DVR is low or full If recording space becomes full during a recording the recording will stop When you schedule a recording and recording space is low a notice will prompt you to review your DVR Recordings to delete recordings frequently asked questions Interactive Program Guide 1 Q What are the icons little pictures at the bottom of the screen A Quick Menu Icons are available to help you find what you re looking for faster The Quick Menu lets you quickly go to other areas of the guide such as Movies or Favorites Menus
26. ary of television programs movies and sports that you can watch whenever it s convenient for you It s TV on your schedule Record up to 90 hours of your favorite programs and view them as many times as you want whenever you want Control Live TV With a Digital Video Recorder DVR from your cable provider you have the opportunity to control live TV When you tune to a channel the DVR automatically begins making a temporary recording of the program Once the temporary recording begins you can Pause Rewind and Fast Forward through the recording Your DVR will record up to two hours of Live TV The live TV recording is not permanent unless you save it to the DVR s hard drive For live TV recordings the temporary recording will be erased if you e Turn off the DVR e Change channels e Watch more than 2 hours of the same channel after 2 hours the DVR will buffer only the most recent 2 hours Play These buttons function like VCR controls Plus you have new DVR control features ON DEMAND like Instant Replay and SWAP Playback Controls j i Rewind el i Fast Forward You can play back your S RD video recordings using Stop BD OL Record the Video Control Buttons Replay Go back to Live TV Pause Go to DVR Menu Play Pause Remote Control Arrow Buttons The 4 gt amp v buttons on your remote control 2 will control playback when you are watching Rewind gt a lt Fast Forward
27. channel in the listings and press OK Select or FAV to add to your favorites a CJ Icon will appear Or to remove the channel press OK Select or FAV and they will be removed e Press the LJ Icon to confirm your Favorites channel settings setup From the Setup Menu you can activate and customize certain i Guide features such as the Flip Bar Parental Control options Cable Box settings Audio settings Languages and more Guide Setup ae e Flip Bar Position Flip Bar can appear on top RH or bottom of screen default is bottom CA Guide Setup e Flip Bar Timeout Flip Bar will stay on your EN MR Nee Prose a Rt EAN a adiasa screen from 2 to 15 seconds default is 3 seconds e Channel Entry Yes automatically tunes to a channel after ip Bar timeout 2 seconds when entering channel number Toilet fe from your remote default is Yes No you must enter 3 digits or press OK Select when entering channel number from your remote e Reminder Time Adjust the amount of time the Reminder Notice will appear before the start of a program from 1 15 minutes default is Aip Bar posltian one minute 7 03pm e Grid Cell Height Adjust the listings grid for A Guide Setup single or double height grid display RENE T AE HAERERE e Mini Guide Cell Height Adjust the listings RAA EAS SLED PEPE display for single 3 channels or double ind Guslcie Call Haight 2 channels e Message Indicator Selec
28. d at any time from the On Demand listings on demand Menu label varies by cable system hdtv If you have a high definition television HDTV and subscribe to HD service through your cable provider then you have the opportunity to enjoy your favorite shows sports and events ina wide screen high resolution format To quickly access HD programming e From Quick Menu select EJ to view shows by Time or Channel or to view a list of all HD channels e Select HDTV from the Main Menu e From the Flip Bar when tuned to a Standard Definition channel and there is an HD channel equivalent a Watch in HD button will appear on the Flip Bar Simply press OK Select to tune directly to the associated HD channel Od pen Gulp CS HOTY Menu New Hy Tene u a Fili Wien A cumenti oneni IE i Corrina nationi and Heina HAT prone wail internation Nl See ty OL SE j ES HOTTY by Time i HO Channel Gunde p JT Serwioes p WHYYD laa ie wedth Ji n M Re Channel eo Hoy TG Wm J Tumming awed Liang Room into 2 foo That tle ie SEE If you don t subscribe to HD service and you tune to an HD channel you will be notified that the channel is not available Contact your cable provider for information on HD service You must have HD equipment to view HD programming digital video recorder dvr Pause live television Rewind and replay programs so you don t miss a beat Imagine coming home to your own personal libr
29. ding for two shows airing at the same time A Currently your DVR can only record one program at a time If you try to schedule a recording at the same time you have scheduled another you will see a Scheduling Conflict message that gives you the opportunity to change your Recording Options Troubleshooting 60 61 Q Why doesn t the set top box respond when I press the keys on my remote A If power is on make sure your remote is in the Cable mode Press the CABLE button on the remote Q If the power goes out do I need to reset my Parental Controls and Purchase PINs Favorites and Reminders A No These features will not be lost if the terminal loses its power However the guide information will need to reload into the box 62 63 64 65 66 67 68 69 70 Q Nothing happens when the MENU button is pushed but I can change the channel up and down A If the terminal was just installed it takes approximately 5 15 minutes for i Guide to be downloaded to the set top If after 5 15 minutes nothing happens unplug the terminal plug it back in and wait another 5 15 minutes If the guide still does not appear contact your cable company Q I can t see the edges of the i Guide screens A Select the Adjust Screen Position option from the Setup screen Press the buttons until the arrows on the screen are centered If image is centered and still cut off check your TV s user manual Q The guide has
30. dn t get to watch the rest before it expired A You will have to order it again Refer to the On Demand section in this manual for more information on remaining rental and viewing times 13 Q If I get to the end of an On Demand program and want to watch it again can restart at the beginning A Yes as long as your viewing period has not expired you may watch it as often as you like 14 Q How do I return to watching an On Demand program after I ve tuned to another channel A Select My Rentals from the On Demand Menu and choose the program you want to continue watching You can either begin watching where you left off by selecting Resume or start over with the Restart 15 Q Some of the programs appear in the listings with a checkmark or a dollar sign next to the title What does this mean frequently asked A Depending on the services your cable provider offers you may see a checkmark or a questions dollar sign to indicate a program you have ordered 16 Q How many On Demand programs can I order at one time A Typically there is no limit on purchases Check with your cable operator for system specific ordering information 17 Q tried to order an On Demand program and received an error screen that said Unable to Process Request What does this mean A The Unable to Process Request message occurs when the set top box is unable to communicate with the On Demand equipment at your cable company Try turn
31. dule as long as you do not schedule more than two programs to record at the same time and you have available recording space Q What if the program I want to record runs over its scheduled air time such as when a football game goes into overtime How can I make sure I record everything A For live programs you will be provided with the opportunity to extend the recording Follow the on screen prompts to extend the program end time for your recording Q Can I watch a show I am recording before the recording is completed A Yes You can either watch it live as its being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues Q Can I make a VHS tape or DVD of a recorded program A You can copy a recorded program to a VHS or DVD tape by playing a recording from the DVR in real time while simultaneously recording on your VCR or DVD Q Can I set up my DVR to record every episode of a specific program title A Yes Your DVR lets you record multiple episodes of a program according to your preference by setting up a Series Recording Select the episode type to record such as first run only or all episodes Specify how many recordings to save and how long to save the recording until you erase it or until space is needed To access advanced series setup features like add minutes to the start and end times and specify which channels to record select the Recording Options Ic
32. e power was out Note If you experience continued problems with your cable box remote control or interactive program guide please contact your local cable company
33. en Sports Light Blue Kids programs i abe chaga af your Tu rene For faster searching e Use the PAGE lt v buttons to view listings a page at a time e Press and hold or 4 P to rapidly move ahead in time or through the channel lineup e Press the DAY buttons to advance ahead a day at a time your access to digital cable Quick Menu The Quick Menu provides shortcuts directly to the key features of i Guide and digital cable service Press the MENU button one time and the Quick Menu will appear over any video or guide screen Press the 4 gt buttons on the remote to continuously 4 move through the icons GUK Meng Cao Dv OW amp eo A TY elie R Ain helena Geto The Main Pele Guide Symbols to Know Quick Menu Icons These icons may appear on your Quick Menu Use the 4 gt buttons on your remote to highlight and select an icon for immediate access Search search programming by category or by Title Actor Director or Keyword tt Main Menu go to the Main Menu DVR DVR schedule view and manage recordings 3 Movies lists movies by category On Demand view On Demand menu and programs HDTV view list of HDTV programs by channel or time Sports lists sports events by category CS Kids lists kids programming by category Parental Controls lock shows or channels based on preferences C2 Favorites view your Favorites lists Tipim GAGE ry Main Menu OO TVGuide
34. etting is Off Audio Output Choose if the audio output goes to your TV or to your stereo e TV Speaker default setting e Select Advanced to change the settings for Compression and Stereo Output Optimal Stereo e No Volume is unchanged from the current setting e Yes Volume is automatically adjusted to the optimal level Text Language Setup Access the Text Language Setup from the Setup 103pm ok Menu to independently select language setting for the BCH menu text The default setting is English in most cases Fras na Change the default language to English Spanish Aara Si Niataui imi Canadian English or Canadian French From the Setup Menu select Text Language Setup Choose the preferred language for the on screen menus within i Guide Select Yes to confirm Note Changing the language can take several minutes During this time listings are not accessible For Canadian cable providers only Screen Saver A Screen Saver can be activated on your TV screen Once the Screen Saver is set to On it will automatically engage if a guide screen is displayed for longer than the set activation time The default is set to On e From the Setup Menu select Screen Saver to change the settings e The activation time is between 1 15 minutes La For 3 Bi j HH que He 7 ipm LTD n A Screed Saver Setup en Spree al tt ites Trt A 7 MER Aer oye ot ceri eet talib Sl idlale ay Lupen Sawer Activation Time
35. g sala and the more restrictive ratings For example when masl Enp you lock PG 13 movies with R NC 17 and Adult HEE eer ratings will also be locked G Ee AJ o Restricted Maaie 17 and isili O cmap Adult audiences iniy parental MOVIE TV RATINGS RATINGS Y 4 lr igri TU Parental Controls for On Demand st annie Parental Control settings include On Demand programming To block all access to On Demand select Service Locks from the Parental Controls Menu View Locked Programs To view programs and channels you have locked enter your PIN when prompted Locks will automatically be restored when you tune away from the channel or turn your set top box off parental controls Bypass or Clear Locks Temporarily open or clear all Locks for easier viewing Under Setup from the Main Menu select Parental Controls Setup then Master Locks and change the options from No to Yes E EE a R E AA Restore Locks Locks may be restored in any of the following ways e While watching TV press the LOCK button anytime and enter your PIN e Select Parental Controls Setup from the Setup Menu then under Master Locks change the options from Yes to No to turn Locks back on e Turn the set top box off and back on favorites The Favorites feature allows you to quickly access channels you and your family have designated as Favorites Ew Fardrrte Lape W Famil Picks Ga to Ee chmn Eng FE HEL
36. get started enjoying your digital cable experience table o j contents table of contents welcome to i Guide table of contents basic navigation tips your access to digital cable Listings By Time Listings By Channel Navigate Program Listings Quick Menu Quick Menu Icons Main Menu Program Information Action Icons Reminders Setting Reminders Reminder Settings search Search Title Search Saving Searches smart channel surfing Flip Bar Mini Guide Browse Digital Music Access Digital Music Local Weather Messages parental controls Parental Controls Setup Parental Controls for On Demand View Locked Programs Bypass or Clear Locks Restore Locks favorites Favorites Lists Setup Access Favorites Lists Add or Delete Channels to Favorites Lists setup Guide Setup Cable Box Setup Audio Setup Text Language Setup Screen Saver Parental Controls and Purchase PINs Setup Guide Colors Screen Position Setup DVR Setup digital pay per view Order Pay Per View PPV Information Screens Order Pay Per View By Phone Order Pay Per View Packages Cancel a Pay Per View Order N l oe Co so SO SO SO GWOWOON N GA O amp O O amp O O1 0101 01 A 10 11 10 10 11 11 11 11 12 14 12 14 14 14 14 15 16 15 16 16 17 19 17 17 18 18 19 19 19 19 19 20 22 20 20 21 21 21 Pay Per View Notices Pay Per View Program Started Pay Per View Order Conflict Pay Per
37. ibrary Note some DVRs are equipped with only a single tuner See the Single Tuner FAQ section for more information Q What is DVR Clipping A If there is a recording overlap when both tuners are in use i Guide will clip the beginning of the program See the DVR section in this manual for a review of DVR Clipping Q Can I record or watch two programs at the same time A Yes you can use the SWAP button on your remote to change from one tuner to the other Q Can the DVR play back a High Definition recording while another HD program is being recorded A Yes In fact you can record two programs at once while watching a previously recorded program from the hard drive for both HD and regular programming Q Are there separate buttons for each tuner How do you make the Dual Tuner DVR record two programs at once A i Guide can record two different programs listed with overlapping times by pressing the Record button by manually scheduling the recordings or by setting future recordings from Program Information screen DVR Single Tuner Recording Features Refer to this section regarding recording 58 59 Q Can I watch another program while I m recording A You can watch a previously recorded program while you are recording a live program by accessing the DVR menu However if you change channels you will see a screen asking you to confirm you want to change the channel and stop the recording Q Can I schedule a recor
38. imt mH Suited Aiur aera The Laat Siani Status Bar The On Demand Status Bar displays when you press PLAY PAUSE REWIND FAST FORWARD or STOP on your remote and indicates where you are in the program that is playing If you have stopped a program and want to come back to it later select My Rentals from the On Demand Menu e Highlight and select a title to see the information screen that displays your remaining rental time and other program details e Select amp to start watching where you left off or select EJ to start the program from the beginning e Watch as many times as you want within the rental period fe 1 99 Japi PrE a a Ea Fre Grantee Smin Poi E a tenho GA My Rental Lennard Gilad Matt Damon 40068 Charlie amp Chacalate Factory Boston where the state police force is waging s arg nitpd crime Young uwidercoyer ton cium CHC a Ca Larne Cipria i aati Bo pi FAT Tra Pret Lonkiantine Ey es i Se eee il hi Dag Irt dl F Mu E Lap Sh On Demand Packages Some programs may be available as part of a package If a program is available in a package or available with a subscription service a notice will appear on your screen He Depot You can select Icon to continue with the purchase 3 Icon to learn more about the package or SJ Icon to cancel Note Some On Demand programs that are free or part of a subscription may not appear on the My Rentals list These programs can be accesse
39. ing your set top box off and then on again If the message appears again note the time it appeared and the action you took and call your cable operator 18 Q When I selected a category from the On Demand Menu received message that said No Program Listings Available Why does this happen A If there are no programs available for this particular category this message will appear DVR Overview DVR Overview 19 Q I currently record programs on my VCR or DVD recorder How is a DVR different A Your DVR Cable Box takes recording technology to a new level capturing picture and sound digitally for a superior result to tape based recording and allowing greater viewing flexibility You can also press Instant Replay to review the last 15 seconds or rewind to see a scene again Yet you won t miss moment of the program because the DVR keeps recording the current broadcast while you pause rewind or replay scenes 20 Q How do I return to live TV when Pm watching recorded programming A Simply press the LIVE or button on your remote 21 Q How do I record a Pay Per View PPV broadcast A Pay Per View broadcasts must be ordered before they can be recorded If you want to schedule a recording for a PPV event take the following steps a From the Information screen select the Record Icon this will display the Order Program First overlay b Select the Buy Icon c Select the Record This Program Icon d Select the Confirm Icon
40. ing for appears on the right If the program is not airing in the next 14 days it won t appear on the list Saving Searches Save your search by selecting Save Search Saving searches can be helpful when you want to quickly find a program Simply select Saved Searches from the Search Menu to access your list of saved searches to restart or delete the search You can save up to 16 searches at one time ch ceath Beni ig MIDLET er for oy Se te Category ATE Goria Sf sip drj RSToou ek Riel etary romp rub oh search smart channel surfing Flip Bar When you change channels the Flip Bar appears and provides a brief two line description about the program and other information including title start and end time channel current time program rating and settings such as Favorites or Locks When you find the program you are interested in press INFO for more program details or press OK Select to make the Flip Bar disappear The Flip Bar may also show other options Watch in HD When tuning to a standard definition channel this button may appear on the left side of the Flip Bar to indicate the channel is also available in High Definition Press OK Select to tune directly to the associated HD channel On Demand Some channels may have programming available On Demand If so the On Demand button may appear on the left side of the Flip Bar Highlight the On Demand button to access On Demand programming for
41. ized and help you scroll through your recordings quickly DVR Folders automatically group like titles into folders Highlight the DVR Folders to open and scroll down to select a specific episode to watch Press LAST to return to your recordings list Live Program Notice Default On The notice overlay will appear when a DVR recording You may extend this record Broa ram Piri Ha r thin echeduled is scheduled for a live program such as sports or awards shows You can choose to extend the recording time of live programs in the event the program runs longer than scheduled Cxtend recording df 10 murer late j J i i DVR Clipping i Guide provides a feature to accommodate recording two overlapping programs With DVR Clipping i Guide will automatically clip the beginning of a program if there is a recording overlap when both tuners are in use For example while watching live TV a scheduled recorded program ends at 9 05 but your second recorded program is scheduled to begin at 9 00 the second program will be clipped so that your first program is recorded in full Clipping happens when both tuners are in use during the recording time If this occurs a clipped notice will appear next to those programs in the My Recordings listings Manage Series Priorities nozom EN From the DVR Menu select Series Recordings to TRE TT nek view a list of Series and Keyword Series Use the IITA HOR eta OEY LEHR up down
42. lay the recording Q Change the Delete Priority CR Start the recording from the beginning Seals cape pie Programe Pa i Future Recordings mn View List of Scheduled Recordings PVE DVA Monu r F From the Main Menu or Quick Menu HAT E IR i P e Select DVR aaia P 5 e Select Future Recordings My Recordings DONE DYR H Hary e See a list by day of all the programs you have scheduled to record use 4 arrows to advance by day e Select a title to cancel the Scheduled Recording or modify Recording Options ete Botti fo orig Dima cAi Fr arta iroh Ht aae Magri Manage Your Recordings A recorded program remains in your My Recordings list until you decide to delete it or have set it to delete when space is needed Your DVR will record and store up to 90 hours of standard definition programming and up to 20 hours of High Definition programming There are several options you can choose to make the most efficient use of your storage space i Guide gives you easy ways to manage your recordings DVR Setup From the Quick Menu or Main Menu select DVR to access DVR Setup to manage DUR Faden e DVR Folders AIPA HANE Ae e Live Program Notice e DVR Clipping The default setting is On for these options You can also access DVR setup from the Setup Menu Menu label may vary Recording HD programming requires a DVR connection to an HD television DVR Folders DVR Folders help you keep recorded series organ
43. make it easy to find your favorite shows celebrities or even subject on TV and schedule auto recordings based on your search criteria Actor Director Search Actor Director Search allows you to find your favorite celebrities appearing on TV i Search by Actor Mirecter TY Soarch by Acton Director TV Th ie Pip GURIE ilden 703pm GUID Spach By ATOU DE MU Roi S7 SPIRE F PARA ioe 1 eti alilo upenini i i chwartaman Ineo an amp Robin Er Space Schwarzenegger Arnold C Ge 7a Batk Tanan th Destroyer Bg D E F Schwimmer Dwad Layt Action Here GH Pesuits DER Ne sd He at Select Actor Director from the Search Menu and use the 4 gt 4 buttons to navigate the keyboard to spell out the celebrity name up to 25 characters The list of available actors will begin to populate as soon you begin to enter letters and the list will narrow as additional characters are entered Once you see the celebrity you want arrow right and press OK Select to view programs that meet your search criteria The list can be sorted by date or alphabetically by selecting the Sort Results button on the left side of the screen If you don t see your celebrity on the list that means that there are no upcoming programming available Save this search for quick access later B Keyword Search E Select Keyword from the Search Menu and use the 4 v buttons to navigate the keyboard to spell out your keyword Select Search Now to begin
44. ompany to announce new services special promotions or other information If you have a Message an envelope indicator will appear in the upper left corner on guide screens and a red light will appear on your set top box From the Main Menu select Messages highlight the desired Message and press OK Select to read Free Provita PEER Enjoy all of your Premium hanne For drmod Tite trated ny avieth erie anly Eny h Gl your Prien CAs To helle Weekend only Amuri 1 the proviout serren Digital Music may not be available on all menu configurations frise Rock FTE ME Decorey Hm iy aet ma ere dalai ai ee ae fr Syg EREr Ja Digia fe Aub STE FEDTET TREE So F rk Tijpm ideal Veal f Fares La AE MEN Lili Ate pl em EF et FS TET Win Shoe 1 a FAP Sr utor at AL er Wi Higli 71 Lic Fal smart channel surfing parental controls i Guide provides a Parental Controls feature which allows you to restrict viewing and purchases of TV programs and services based on your viewing preferences To activate Parental Controls set a personalized 4 digit PIN to place Locks by movie ratings TV and content ratings channels or titles You can also hide adult titles from being displayed on screen Parental Controls Setup Locks can be set quickly in a variety of ways anytime while watching TV or using the guide e Press the Lock button on your remote e Select the 23 from the Quick Menu e Select the 3 from
45. on to review all options Tip Use Title Search to find all air times for a particular title You can then set up individual recordings for any or all episodes no matter what time they re on Q Can I bookmark a program I have recorded A Yes When you stop playback of a recorded program it will stop where you left it To continue watching the program select Resume or Restart from the Action Icons Q On occasion a recording starts a minute or two after the program has begun Why A The DVR timer is synchronized with the program guide time If a broadcaster starts the program minute earlier than the first minute You can program your DVR to start early or end late by adjusting you re Recording Options Q Only part of my program recorded Why A If the beginning of the program did not record you might have tuned to the program after it started and then set it to record If the end of the program did not record the DVR may have reached its storage capacity before it was able to record the entire program frequently asked questions N a a RE 45 mo E o frequently asked questions DVR Dual Tuner Recording Features 53 od 55 56 57 Q How many tuners does my DVR have A Most DVRs have two tuners This feature allows you to record two channels at the same time record one channel while watching another or record two programs and watch a 3rd program from your DVR recordings l
46. orward or Pause then Rewind Press Play to resume regular program speed Pause capacity depends on video format less than two hours for HD programming Instant Replay With Instant Replay you can replay the last 15 seconds of a program Press Replay Q or Page Y on the remote Press repeatedly to continue skipping back in 15 second increments Return to Live TV When you pause or rewind a live program the program continues to broadcast in real time To return to live show press the Live button or G on your remote SWAP Between Two Programs If your DVR has two tuners it can buffer temporarily record two programs at the same time one on each tuner The SWAP feature allows you toggle back and forth between two live shows while giving you control of both If you change channels any other way than using the SWAP button you will lose the buffer recording While tuned to a program press SWAP on your remote to change tuners Select a second program by changing channels or using the guide Press SWAP again to toggle between the two programs When recording two programs at the same time on screen prompts will ask if you wish to swap tuners Select your desired recording preference PONH Recording Programs dan Sue 7A THI i Guide makes it easy to schedule recordings on etd pal your DVR and build your own personal library HS ION enc eae eee You can record programs in several ways HOY
47. r if the program is part of a package 04pm AnD j 03pm T Fr red A Frog renik i a La Lanta MACH Bon Mow 200K A Amni icin teen Lucas Black with a need for speed puts the pedal to the metal in the underground world of japanere street cing ei the Hind instalment of ie highend sere jActlonAdventure 104 iim EADE NOTRE The program you have requested ls only jail i j i i J available as part of o package O ova ta to Package inia tor this program F Tor Fast Furipus tokyo Orit SSL HE LH JE T F ISFA INPN ERAEN AT Cancel a Pay Per View Order To cancel a PPV order before the program starts e Select the ordered program in any of the listings menus there will be a sign in the Instant lace e Ras Race canal Information e From the information screen select the Icon and follow the prompts to cancel the order Actlhoniidvemture fod Mins Note In some cable systems your order will automatically be canceled if you do not tune to the program In systems that use phone ordering you will need to call in your cancellation Please check with your cable provider for the correct PPV cancellation procedure digital pay per view digital pay per view Pay Per View Notices Notices associated with your PPV order appear at various times to alert you to the status of your ordered program Pay Per View Program Started HE A Program Started overlay will appear if you try to
48. recorded programs If you schedule a recording for a program you have Locked the program will be recorded however audio is muted and no video will appear while the program is recording A restricted notice remains on screen allowing you to enter your PIN to view the program during the recording Once the program has been recorded you can saccess it from My Recordings Just enter your PIN to view Note You can also set Parental Controls on recorded programs Use the LOCK button on your remote or Lock Icon from My Recordings or from Recorded Program Information screen Q How many hours of programming can store on my DVR What is the hard drive capacity A The recording capacity depends on the video format that is being recorded Your FREE Dual Tuner DVR can record up to 90 hours of standard definition programming or up to Asked 20 hours of high definition programming The hard drive capacity on many DVRs is120GB questions See Manage Your Personal Video Library section in this manual for more information N 43 i frequently asked questions 34 35 36 Q Do I have to connect my DVR to a telephone or other data source A The DVR gets all the information it needs from your cable signal so that s the only connection required In some cable systems a phone connection may be necessary Check with your local cable company to confirm Q Can I adjust the quality of the video recording to conserve
49. ription ro er rrom Bl yn Cc and Fre Danner Use the Icon from the On Demand preview banner to easily purchase while watching the preview e Select the Icon and press OK Select to order the On Demand program e Select the Icon and press OK Select to return to the On Demand information screen To buy the program highlight the Icon and follow the on screen prompts to complete your order If the program is available at no cost the fe Icon will appear instead of the Icon Your selection will begin playing immediately and you can watch as often as you want during the rental period On Demand programs with a specified expiration date in the list e g Ends 8 12 Programs without a specific end date will be denoted as LC or Last Chance Menu label and categories vary by cable provider May not be available in all areas Rudden DH Grm nrd Aieru Frembm Chinna i eS Parmeter eri ty a i Free hipin hi Sports BETTE hi Lecal Cate Fa verite it Kids E Teemi Lifestyle Ii Plus Se Prey BLT The prpangad Trin fe 53709 leje Care e REDE URE By tt hte aes at fod WT Lee r katt A Liana MGH Matt paman 200h s Set ia Saui Boston where the state police force is waging war om organited crime Young uneberceyer cop aly Costigan Larne Cipria red to ai rate thee rot b r F Crdi amp Darmi Order haa ce Five Oppprted Tiamin Arinde meamie nya OW On Demand New Releases blee O
50. rogram from the Listings grid or from a Search H Record 4 o Freya ode E results list Save 4 de i ephe o J j dave until 4 C Space is needed i b e Select Record from the Program Info screen Recond 4 _ This channel only e Select Set Up a Series Recording cove GREECE P e Select the type of episode to record such as Save unti 4 GT T First run only episodes O F eee E e Specify how many recordings to save Cort record this series e Specify how long to save the recording e To access advanced series set up features like add minutes to the start and end times and specify which channels to record select the Recording Options to review all options Your Series Recordings will appear in the My Recordings list with the show title as its label ARCH Multiple recordings of the same show will have the TETTETETT same label and will be listed beginning with the vali a higher priority he mare lke most recent recordings first as default To change your view use the 4 gt buttons on your remote to View By Date View By Channel or View By Title You may also modify the priority assigned to a series using the Series Priority List TH a Tale Un higherponty femora likely torrearn dd a conticloer rs Modify Series From the DVR Menu select Series Recordings for a list of scheduled Series or keyword Series From The Otic here you can change the priority of your series or aa Eee CHC ERE modify Series recording To modify St ES
51. rs From the Program Info screen highlight the A icon and press OK Select Follow the on screen prompts to confirm the Reminder or Reminder Settings Reminder Settings Customize the frequency and timings for Reminders e Use the 4 gt buttons to set repeating Reminders e Determine Start and End time for the Reminder to appear on screen up to 15 minutes prior to the program starting and up to two hours after the program is over When you set a Reminder you have the option of bypassing Locks if they are placed on the program so you can tune directly to the program without having to enter your Locks PIN see Parental Controls section for more information This option appears only if you have already set a Lock for that program search Search i Guide provides you many ways to find your favorite shows Select from the Quick Menu or Search from the Main Menu to begin Quickly search programs by Title or search by category like Movies Sports or Kids programs or view HD and PPV channels If you have a DVR you can quickly search by Keyword or Actor Director See Search and Record in the DVR section for more information Title Search Title Search allows you to find a specific program by entering the first few letters of the program name Select Title from the Search menu and use the 4 gt 4 v buttons to navigate the keyboard and spell out the program title Continue entering letters until the show you are look
52. t On to make the message envelope appear when a new message is received Cable Box Setup Front LED Display eee e Current Channel displays the currently tuned 4 cable Box Setup channel on the front of the cable box ARREARS ie eee eat e Current Time displays the current time on the patie ci du front of the cable box ECER AC Outlet AC Outie e Switched Determines that power is available only when the cable box is on e Unswitched Allows the power to remain constant to the outlet on the back of the cable box Configuration Highlight and press OK Select to show the configuration screen which includes information your cable company may need in the event of a problem with your service Audio Setup Default Audio Track Secondary digital audio can be changed on certain networks and programs Note that the default audio track will be set to Channel Default or primary SES audio which in most cases is English You can REE Er FR ee P channel Dela E change the default language to English Spanish m French or Portuguese R A EE FEE FR ER Pitkat chanm ertia a i OH iF i TY Speakers iF Descriptive Video Services DVS Descriptive Video Service DVS is an alternative audio channel which makes television more accessible to the visually impaired by providing narrated descriptions of key visual elements within a program such as actions subtitles scene changes graphics and body language Default s
53. t appears on screen to indicate your current selection Press 4 gt 4 buttons on your remote to move the highlight Press OK Select to confirm your selection Press EXIT on your remote to return to watching TV DVR CONTROLS Control On Demand and DVR where available ON DEMAND Direct access to On Demand where available MY DVR Display recorded programs list or DVR menu aut REPLAY ea Replay last 15 seconds of a recorded program or live TV with DVR LIVE TV DAY Jumps to live TV when using DVR While in TV Listings jump ahead or back 24 hours ARROWS Use to highlight guide features or while watching television press to begin browsing Note Arrows control playback of recorded programs with DVR LOCK While watching TV go directly to LOCKS option PAGE UP DOWN Scroll to the next or previous page of listings MENU Toggle between Quick Menu Main Menu and the Flip Bar OK Select Select a highlighted item or while watching TV press to display Mini Guide LAST Return to the previous screen or channel GUIDE Toggle between Listings by Time and Listing by Channel INFO Toggle between Flip Bar and Program Information EXIT Return to watching television CH Change channels and access the Flip Bar NUMBERS Press channel numbers then OK Select to tune to a channel FAV Tune to your Favorite channels once you set up Favorites Note Remote pictured may not reflect your actual
54. the channels and program data to load Q I have a message on my screen that says This feature is currently being restored What does this mean A This screen appears if you try to access a feature that is not available because the terminal has not received all the necessary data This most commonly happens following a power loss Q I have a message on the screen that says This channel should be available shortly What does this mean A This screen will appear when you tune to a channel that is currently not available If the channel is not available after 15 30 minutes call your cable company Q What do I do if am stuck in a screen or menu I do not understand and want to get out A You can always press the EXIT button on the remote to immediately return to ete micas asked watching TV You can also press the LAST button to back up one screen at a time questions frequently asked questions 71 72 Q The displayed information is incorrect A Although i Guide checks all data thoroughly before it is sent to your home programmers do sometimes change their schedules at the last minute without notification Please report erroneous data to your cable company Q What happens to my DVR recordings if my digital cable box temporarily loses power A All recordings that were saved prior to the power loss are preserved as well as future recording schedules You miss only the recordings in progress while th
55. u can also select Series Recordings to see a list of just scheduled series Select I from the Program Information Screen Select kd to change the Recording Options or select pm IMN E3 to delete this program from your list of Future heoa SE 1 Recordings EEIT Q LS ln 4 Use the 4 gt buttons on your remote to change Save no more tham Epnodes the Recording Options aliere eaP pare nera Tiarn Herora On Tinke Eni Recom On Tiree e Change the frequency of the recording such as every day or once a week e Specify how many recordings to save Kedi Seth e Set a Save Until parameter either until you delete or delete automatically when space is needed e Change the start and end times in order to catch every minute of a program even if it runs over Jo siini A een reer an LOG eo a aan From Listings AM Select your Scheduled Recording in the listings it will i BOT casper Meets Wendy be indicated by the red dot in the Instant Info Taka charge ef your TV viewing with PARENTAL COM E a Press OK Select or INFO and select to change your options or delete the Scheduled Recording From here select 9 to cancel the recording or select RE to see all the Recording Options SERIES RECORDING SETTINGS Eecord ia Onh Sawe d Mis channel only Da hind We md Record Sere wilh these settings KA Dormi record this pEr i Fr ly 2 en lll Recording Notices Recording Starting Notice a If you
56. w do I get information on programs A i Guide provides detailed information on programs including movies and sporting events While in a listings screen you can access information by pressing the INFO button on your remote While you are tuned to a program press INFO once for Instant Information or twice for complete information Information includes program details like actors ratings and a brief program synopsis You can also set Reminders place Parental Controls order On Demand movies and events and see other times a program is airing To remove the information screen and return to watching television press the EXIT button on the remote 6 Q What is the red light on the upper left front of my box and or what is the envelope on the screen A Occasionally your cable provider may send message to let you Know of new services and special promotions To read the message go to the Main Menu and select Messages You can keep or delete the Message once you have opened it frequently asked questions 7 Q How do I set my digital audio language A Not only can you choose the language that displays on the screen buttons and descriptions but you can also change the secondary digital audio that is available with certain networks and programs Choose Audio Setup from the Setup Menu and change the default setting Choose from English Spanish Portuguese or French This feature is only supported on certain digital channels that provide secondar
57. y eg PAGO Jonnie sr dr ENE a a eae ea se re war Pury Ped imi Hy Hibe Order Pay Per View From the Main Menu and Quick Menu select PPV to go to the PPV Menu Then select any of the PPV options to see programs available in a variety of categories ipi LAA EE EREE e y Liked jer Aniston 2006 When you find a program of interest highlight the title EDEN Ga hod AOE KAIF OREN G tme liyi and press OK Select for the information screen gt ov A TU ta HE ER Er Fu TELE Borer Guide Symbols to Know PPV Information Screens Go back to the previous screen Order the program or cancel an ordered program TEJ PLAT di a e Airani pe i 5 o we Stopped bering tena Jenna See all the times the program will be airing V Save this channel in your Favorites list Setup or use of Digital Video Recorder a package A Place a Lock on the program to restrict A Set or cancel a Reminder viewing Order Pay Per View By Phone If your cable provider offers phone ordering the order instructions appear on screen when you select ES ETE Simply call the number to place your order i then select Continue Then select Continue to complete your order hes a Continue have Ordered this by phone ts lanl order later Order Pay Per View Packages Your cable service may offer programs in a package by title time block etc Select the title from the listings and a EJ Icon will appea
58. y audio If the chosen audio language is not available the default audio language will be heard 8 Q What if I forget my Parental Controls Purchase PINs A You must call your local cable company to have these PINs reset All of the PINs will be cleared Once reset you will need to enter new PINs 9 Q Why can t I purchase this Pay Per View PPV program A There are several reasons that could keep you from ordering PPV events e your phone line might not be plugged in e you may have inadvertently made too many PPV orders and may have to cancel one before making another order e you may have reached your credit limit Call your cable company and have them check your account e your cable company may require you to call them to purchase a PPV event instead of an automatic purchase through the set top box 10 Q What if missed a Pay Per View PPV movie event that I ordered A If your cable company provides impulse ordering you will not be billed for PPV on channels that aren t tuned In cities that require phone ordering you need to call your cable company to cancel PPV orders Check with your cable company to confirm canceling procedures On Demand Optional Feature 11 Q Do my Parental Controls amp Purchase PIN settings stay the same for On Demand purchases as with regular programs A Yes PINs and settings apply to On Demand ratings and purchases 12 Q What if only watched 15 minutes of my On Demand program and di

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