EP-400-UPS-8PS-600 Manual & Instructions
Contents
1. R311 600VA 340W 1030 This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS BOX CONTENTS 1 UPS unit 1 User s manual 1 PowerPanel Personal Edition software CD 1 USB device cable 1 Telephone cable 1 Wall Mount Template IMPORTANT SAFETY INSTRUCTIONS 1 To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range 2 To reduce the risk of electric shock do not remove the cover except to service the battery There are no user serviceable parts inside except for battery 3 Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected 4 The UPS must be connected to an AC power outlet with fuse or circuit breaker protection Do not plug into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the unit 5 To avoid electric shock turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component 6 To reduce the risk of fire connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the Nati2. CIFICATIONS Product Dimensions 8 2 x 7 6 x 3 7 LxWxH Battery Waveform Simulated Sine wave Weight 12 lb Overload Protection Internal circuitry limiting circuit breaker Cable Length 6 ft Transent Response Time ms lt 4 millisecond Operating Temperature 32 F to 95 F 0 C to 40 C Single Pulse Energy Dissipation Joules 1030 Operating Humidity 0 90 non condensing Battery Runtime at Half Load min 9 Storage Temperature 5 F to 113 F 15 C to 45 C Battery Runtime at Full Load min 2 Number of RJ11 RJ45 Connectors 2 1 in 1 out Battery Typical Recharge Time Hours 8 RJ11 RJ45 Clamping Level 310 V for RJ11 6 8 V for RJ45 Battery Type Sealed Lead Acid Output Plug Type Nema5 15P Battery Size 12V 7AH Output Plug Style Right Angle User Replaceable Battery Yes Resettable Circuit Breaker Yes Battery Qty 1 Number of Total Outlets 8 PRODUCT COMPLIANCE UL FCC UL 1778 UPS cUL 107 1 FCC Class Number of Surge Protection Outlets 8 Rona CF BRORS UL 498 LISTED Yes Number of Surge amp Battery Backup Outlets 4 Attachment plugs and receptacles N TEN DA UL FILE NUMBER and or CSA FILE E187679 Maximum Wattage Rating Watts 340 NUMBER Line Voltage VAC 100 140 Cable Type USB Battery Voltage VAC 120 5 Software PowerPanel Personal Edition Line Frequency Hz 60 3 Battery Frequency Hz 60 1
3. ODE BATTERY icon During a severe brownout or blackout this UPS Status Display Capacity Display Digital Value Display Icon appears and an alarm sounds two short beeps followed Select SW i F i z a by a pause to indicate the UPS is operating from its internal Press Load attery nput utput un 0 0 3 IK Capacity Capacity Voltage Voltage Time Load Battery batteries During a prolonged brownout or blackout the alarm will sound continuously The BATTERY CAPACITY meter will show mel x 2 i 9 9 one 20 capacity segment remaining to indicate the UPS s 1st X 0 X 0 O batteries are nearly out of power You should save files and turn ond X 0 0 X o off your equipment immediately 3rd X 0 X o o e OVER LOAD icon This icon appears and an alarm sounds to Ath x 0 x 0 0 indicate the battery supplied outlets are overloaded To clear the overload unplug some of your equipment from the battery supplied sh ical i 2 outlets until the icon turns off and the alarm stops Press gt 3 sec Sound X o o BATTERY CAPACITY meter This meter displays the approximate Disable charge level in 20 increments of the UPS s internal battery Pieces T During a blackout or severe brownout the UPS switches to battery again x 0 x power the BATTERY icon appears andthe chargeleveldecreases Sound Enable e LOAD CAPACITY meter This meter displays the approximate Overload X o output load level in 20 increments of the UPS s battery outlets SPE
4. PS 8PS 699 11 LCD Panel Toggle Switch The switch can be used to select the LCD panel displayed information including Input Voltage Output Voltage and Estimated Run Time The toggle frequency is set to one time per second Holding the switch for more than two seconds while running on battery will silence the buzzer DEFINITIONS FOR ILLUMINATED LED INDICATORS pad A Power ON Wiring Fault Alarm Condition On Off Off Normal On On Off Two beeps Utility Failure The UPS is providing power to battery power supplied outlets from the battery On On Off Rapid Beeps Utility Failure The UPS is providing battery power Rapid beeps indicate the unit will run out of power shortly System Overload Occurs when connected equipmentexceeds therating of unit Turnthe UPS off unplug atleast one piece of equipment wait 10 on on Long beep seconds reset the circuit breaker and turn the unit on Battery Overload Occurs when connected equipment exceeds the rating of battery outlets ofthe unit Turn the UPS off unplug atleast one piece Off On Off Long Beep ieee of equipment from battery outlets wait 10 seconds reset the circuit breaker and turn the unit on On Off On None Electrical Wiring Fault This indicates awiring problem withtheAC outletsuch as bad ground missing ground orreversed wiring Userisadvised to disconnect all electrical equipment from the outlet and have an electrician check the outlet to verify proper wirin
5. TROUBLE SHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Full timesurgeprotectionoutletsstopproviding power to equipment Circuit breaker button is projecting from the side of the unit overload Circuit breaker has tripped due to an Turn the UPS off and unplug at least one piece of equipment Wait 10 seconds reset the circuit breaker by depressing the button and then turn the UPS on Battery not fully charged Recharge the battery by leaving the UPS plugged in The UPS does not perform expected runtime Battery is worn out Contact SnapAV about replacement batteries at 866 838 5052 The on off switch is designed to prevent Turn the UPS off Wait 10 seconds and then turn the UPS on damage by rapidly turning it off and on The UPS will not turn on The battery is worn out Mechanical problem The USB cable is not connected PowerPanel Personal Edition is inactive all icons are gray The unit is not providing battery power REPLACING THE BATTERY The unit is not connected to anAC outlet The unit must be connected to a 110 120v 60Hz outlet Contact SnapAV about replacement batteries at 866 838 5052 Contact SnapAV at 866 838 5052 Connect the USB cable to the UPS unit and an open USB port on the back of the computer You must use the cable that came with the unit Shutdown your computer and turn the UPS off Wait 10 sec onds and turn the UPS back on This should reset the unit When replacing batteries rep
6. efore disconnecting your equipment 4 DETERMINATION OF FAILURE SnapAV will evaluate the protector for surge damage The protector must show signs of surge damage or must be performing outside of design specifications relative to its surge protection capability Opening the enclosure tampering with or modifying the unit in any way shall be grounds for an automatic denial of your request for payment SnapAV after evaluating all information provided shall in its sole discretion determine whether or not your request is eligible for payment If the surge protector shows no signs of AC power or signal line surge damage and is working within design specifications SnapAV will return the unit to you explaining the test results and notifying you of the rejection of your claim SnapAV reserves the right to inspect the damaged connected equipment parts or circuit boards SnapAV also reserves the right to inspect the customer s facility Damaged equipment deemed uneconomical to repair must remain available for inspection by SnapAV until the claim is finalized 5 REQUEST PAYMENTS Once SnapAV has determined that you are entitled to compensation SnapAV will at its election pay you the present fair market value of the damaged equipment or pay for the cost of the repair or send you replacement equipment or pay the equivalence of replacement equipment 6 OTHER INSURANCE WARRANTIES This coverage is secondary to any existing manufacturer s warranty imp
7. erial or workmanship and SnapAV will repair or replace any defective unit For product replacement see NOTIFICATION below Lifetime Replacement Policy Valid only in the United States and Canada If your SnapAV surge protector becomes damaged while protecting your connected equipment you may request an equivalent replacement to the latest technology of that product category Keep a copy of the original invoice to verify the product belongs to the original purchaser Warning Notice WARRANTY LIMITATION FOR INTERNET PURCHASERS SnapAV products purchased outside of SnapAV internet website do not carry a valid Connected Equipment Protection Policy unless purchased from an Authorized SnapAV Dealer CAUTION Audio Video computer and or telephone system installations can be very complex systems which consist of many interconnected components Due to the nature of electricity and surges a single protector may not be able to completely protect complex installations In those cases a systemic approach using multiple protectors must be employed Systemic protection requires professional design AC power satellite cables CATV cables or telephone network lines entering the system that do not pass through this surge protector will render the SnapAV connected equipment protection policy null and void For additional information on how to protect your system please contact SnapAV before connecting your equipment to the surge protector SnapAV S
8. g DEFINITIONS FOR ILLUMINATED LCD INDICATORS LINE MODE ens 7 I INPUT voltage meter This meter measures the AC voltage that UPS Status Displa Capacity Displa Digital Value Displa Select SW its ss et 2 the UPS system is receiving from the utility wall outlet The UPS Press IK Load Banen j Mput Omput Run eer Aor is designed to continuously supply connected qjreth Capaci Capacity Volt Volt Ti Load Batt E iii ii eu stable 110 120 output voltage In the event of a complete power Initial 0 X X 0 X 0 loss severe brownout or over voltage the UPS relies on its internal st o X X o X o battery to supply consistent 110 120 output voltage The INPUT ond 0 x x 0 x O voltage meter can be used as a diagnostic tool to identify poor quality input power 3rd o X X 0 X 0 e OUTPUT voltage meter This meter measures in real time the 4th 0 X X X o o i an AC voltage that the UPS system is providing to the computer during sth Return 9 X xX 0 X 0 normal line mode and battery backup mode Overload o X X eT _ ESTIMATE RUN TIME This displays the run time estimate of the UPS with the current battery capacity and load O light up X go out not available BATTERY M
9. l usage values to be approximately 60 of the calculated values HARDWARE INSTALLATION GUIDE 1 Your new UPS may be used immediately upon receipt However recharging the battery for atleast 8 hours is recommended to ensure that the battery s maximum charge capacity is achieved A loss of charge may occur during shipping and storage To recharge the battery plug the unit in to an AC outlet 2 With the UPS unit off and unplugged connect your computer monitor and any other peripherals requiring battery backup into the battery power supplied outlets Plug your other peripheral equipment printer scanner speakers into the full time surge protection outlets DO NOT plug a laser printer paper shredder copier space heater vacuum sump pump or other large electrical device into battery and surge protected outlets The power demands of these devices will overload and possibly damage the unit 3 To protect a network connection from surges connect a network cable into the IN jack of the UPS Then connect a network cable from the OUT jack on the UPS to the network device 4 Plug the UPS into a 2 pole 3 wire grounding receptacle wall outlet Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands e g air conditioner refrigerator copier etc The warranty prohibits the use of extension cords outlet strips and surge strips 5 Press the Power Switch to turn the
10. lace with the same battery type 12V 9AH with a maximum of 9 Ampere hour batteries There is risk of explosion if the battery is replaced by an incorrect type Before replacing batteries remove conductive jewelry such as chains wrist watches and rings Do not dispose of batteries in a fire the batteries may explode Do not open or mutilate batteries as released material is harmful to the skin and eyes and may be toxic REMINDER Batteries are considered HAZARDOUS WASTE and must be disposed of properly Most retailers of lead acid batteries collect used batteries for recycling as required by local regulations Turn off and unplug all connected equipment and unplug it from the AC power source Turn the UPS upside down and remove the 1 retaining screw Install the replacement battery by connecting the red wire and black wire to the positive and negative terminal of the battery 1 2 3 Slide the battery compartment cover completely off of the unit remove the battery from the compartment and disconnect the battery wires from the battery 4 5 Put the battery back into the compartment and slide back the battery compartment cover and tighten the retaining screw Charge the unit for 4 8 hours SnapAV s Surge Protector Equipment Warranty Policy SnapAV Surge Protector Lifetime Product Warranty SnapAV warrants to the purchaser of any standard SnapAV surge protector that the surge protector shall be free of defects in design mat
11. lied or expressed or any insurance and or service contract that may cover the loss 7 EXCLUSIONS THE SnapAV SURGE PROTECTOR EQUIPMENT POLICY DOES NOT APPLY TO Service charges installation costs reinstallation costs setup cost diagnostic charges periodic checkups routine maintenance loss of use of the product costs or expenses arising out of reprogramming or loss of programming and or data shipping charges or fees service calls loss or damage occasioned by fire theft flood wind accident abuse or misuse and products subject to manufacturer s recall or similar event 8 DISPUTE RESOLUTION Any controversy or claim arising out of or relating to SnapAV Surge Protector Equipment Policy or the alleged breach thereof shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules You may file for arbitration at any AAA location in the United States upon the payment of the applicable filing fee The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute or controversy between you and SnapAV The arbitration shall be held in any mutually agreed upon location in person by telephone or online Any decision rendered in such arbitration proceedings will be final and binding on each of the parties and judgment may be entered thereon in a court of competent jurisdiction The arbitrator shall not award either party special exemplary con
12. ll illuminate to warn the user that a wiring problem exists such as bad ground missing ground or reversed wiring If this is illuminated it is recommended to disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet 6 Communication Protection Ports Communication protection ports will protect any standard modem fax telephone line network or Ethernet connection RJ11 RJ45 7 Circuit Breaker Located on the side of the UPS the circuit breaker serves to provide overload and fault protection 8 USB Port Allows for connection and communication between the USB port on the computer and the UPS unit The UPS communicates its status to the PowerPanel Personal Edition software This interface is also compatible with the Power Management provided by Windows Vista Note To install PowerPanel Personal Edition Software the computer will need Microsoft Internet Explorer 6 0 or higher installed 9 Outlets Designed for AC Adapters The unit has four outlets spaced to allow AC power transfomers to be plugged into the UPS without blocking adjacent outlets 10 LCD Module Display Crystal Blue intelligent LCD panel shows all the UPS information using icons 3 and messages For more information please check the Definitions for Illumination LCD Indicators f section below EP 400 U
13. onal Electric Code ANSI NFPA 70 DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT Episode does not sell products for life support or medical applications DO NOT usein any circumstance that would affect operation safety of any life support equipment any medical applications or patient care DO NOT USE WITH ORNEARAQUARIUMS To reduce the risk of fire or electric shock do not use with or near an aquarium Condensation from the aquarium can cause the unit to short out HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Ensure that the equipment plugged into the outlet does not exceed the UPS unit s rated capacity If the rated capacities of the unit are exceeded an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip Note There are many factors that can affect the amount of power that your computer system will require It is suggested that the load you will be placing on the outlet not exceed 80 of the unit s capacity 2 If the power requirements of your equipment are listed in units other than volts VA they can be converted using the calculations below Watts W x 1 67 VA or Amps A x 120 VA Add the totals up for all pieces of equipment and multiply this total by 6 to calculate actual power requirements Note These equations only calculate the maximum amount of Volts that the equipment can use not what is typically used by the equipment at any one time Users should expect actua
14. sequential punitive incidental or indirect damages or attorney s fees The parties will share the costs of arbitration including the arbitrator s fees if any in the proportion that the final award bears to the amount of the initial claim 9 GENERAL If you have any questions regarding the product warranty or the connected equipment protection policy please contact the SnapAV Customer Relations Department at www snapav com support This warranty supersedes all previous warranties This is the only warranty provided with the protector and any other implied or expressed warranties are nonexistent This warranty may not be modified except in writing signed by an officer of the SnapAV Corporation Product Warranty Episode Power Products have a Lifetime Limited Warranty This warranty includes parts and labor repairs on all components found to be defective in material or workmanship under normal conditions of use This warranty shall not apply to products which have been abused modified or disassembled Products to be repaired under this warranty must be returned to SnapAV or a designated service center with prior notification and an assigned return authorization number RA 2 years Limited Batteries will be free of defects in design material or workmanship SnapAV will replace any defective battery EE PROTECTOR fom Po S100 000 Maes S Vy yy EP 400 UPS 8PS 600 Manual amp Instructions Episode 8 Outlet Stand Alone UPS with RJ45
15. t must first pass through a single SnapAV protector designed for the particular application The protector and the equipment to be protected must be indoors in a dry location and in the same building SnapAV installation instructions and diagrams must be followed 3 NOTIFICATION You must notify SnapAV within fourteen days of any event precipitating a request for product replacement or payment for connected equipment damage A return authorization RA number must first be obtained from the SnapAV Customer Relations Department at www snapav com support before returning the protector to SnapAV At this time you must notify SnapAV if you believe you have a claim for damaged connected equipment Once you obtain a RA number please mark the number on the bottom of the unit and pack it in a shipping carton box with enough packing material to protect it during transit The RA number must also be clearly marked on the outside of the carton Ship the unit to SnapAV Please note that you are responsible for any and all charges related to shipping the unit to SnapAV If connected equipment damage was indicated on your RA request SnapAV will request the make and model of all connected equipment a connection diagram of your system as well as other requests based on the extent of the request for product placement or payment for connected equipment damage All requests by SnapAV are to be completed and returned within 30 days Be sure to note its configuration b
16. unit ON The indicator light will illuminate and the unit will beep 6 If an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets Make sure the circuit breaker is depressed and then turn the UPS on 7 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 8 To store your UPS for an extended period cover it and store with the battery fully charged While in storage recharge the battery every three months to ensure battery life BASIC OPERATION 1 Battery and Surge Protected Outlets The unit has four battery powered surge suppression outlets for connected equipment to ensure temporary uninterrupted operation of your equipment during a power failure DO NOT plug a laser printer paper shredder copier space heater vacuum sump pump or other large electrical device into battery and surge protected outlets The power demands of these devices will overload and possibly damage the unit 2 Full Time Surge Protection Outlets The unit has four surge suppression outlets which are always on 3 Power Switch Press the power button to turn the UPS ON or OFF 4 Power On Indicator This LED is illuminated when the utility power is normal and the UPS outlets are providing power free of surges and spikes 5 Electrical Wiring Fault Indicator This LED indicator wi
17. urge Protector Connected Equipment Protection Policy Valid only in the United States and Canada It is the policy of SnapAV that it will in its sole discretion replace pay to replace at fair market value or pay to repair up to the dollar amount specified below equipment that is damaged by an AC power cable telephone or lightning surge while connected to a properly installed SnapAV surge protector SnapAV must determine that the surge protector shows signs of surge damage or is operating outside of design specifications relative to its surge protection capability and under all of the circumstances failed to protect your connected equipment THIS POLICY IS SUBJECT TO THE CONDITIONS BELOW 1 PROOF OF PURCHASE REQUIRED SnapAV s connected equipment policy extends to the original purchaser of the SnapAV product only and is non transferable Original purchase receipts must accompany any product return or claim for connected equipment damage 2 PROPER INSTALLATION SnapAV AC protectors must be directly plugged into a properly grounded 3 wire AC outlet Extension cords non grounded two prong adapters or other non SnapAV surge products must not be used Building wiring and other connections to protected equipment must conform to applicable codes NEC or CEC No other ground wires or ground connections may be used All wires including e g AC power lines telephone lines signal data lines coaxial cable leading into the protected equipmen
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