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Network Setting - JOYCE ČR, s.r.o.

1. Custom Option 128 254 53 NOTE Custom Option f i v Custom Option Type String Specify the DHCP Option that URL D i you want to use for EE provisioning Refer to Auto Account Provision Manual for details about provisioning Password R AES Key Common AES Key It is provided by ISP MAC Oriented AES Ke d Click this button to auto ForbidZero Enabled k provision immediately e Click this button to auto WaitTime 5 provision immediately PNP Config Enabled wi Export Import ConfigExport the Check New Config Disabled vi e configuraion files to backup l 8 the settings and could import Click this button to auto provision Auto provision e all the settings after reset immediately System Log l There are two methods to Export Import Config us export the system log Local or Server Import Export Export System Log Local v Ga Export PCAP Trace stat stop Epot e Confirm Cancel Note You can consult your system administrator for the decrypt password Set AES Key via phone interface 1 Press Menu gt Settings gt Advanced Settings gt Set AES Key Set AES Key 2 Enter the Common AES and the MAC oriented option 3 Press the Save hot key to save the changes Zero sp touch Zero sp touch this function can help users to configure AUTOP and network parameters quickly E
2. Preference Features Softkey Layout DSS Key EXT Key Action URL Voice Ring Tones DialPlan SMS WEB Language English EJ NOTE DHCP Time Disabled Time Zone Time Zone 8 China Bejing w ei Choose the time zone you are in Primary NTP Server icn pool ntp org Sch NIP Server The server which is used Secondary NTP Server icn pool ntp org SA to synchronize the clock eegen of the phone Update Interval seconds 1000 Update Interval Daylight Saving Time Automatic v ee Specify the interval at a l which the unit will Fixed Type By Date C By Week refresh the time StartTime Month Day Hour Daylight Saving Time z j e j The parameter used to EndTime Month Day Hour active the daylight saving time Offset minutes SE aia s Enable or disable to set Manual Time Disabled SA time manually Time Format 24 Hour EA Ring Tone The upload ringtones Date Format vum HMM DD ei must be format of wav ling rate p Menu key rials Disabled v d be 8K mono 16 The menu button is not available Liaw compression Inter Digit Time 1 14 seconds 4 GA Softkey Function keys will be locked Flash Hook Time lt 800ms H All keys All keys except menu key ligh 30 v oe Lock and Auto Answer Keyboard Lock Disabled SA Lock all the keys and incoming calls auto answer WatchDog Enabled k Note The default password for unlo
3. Brood eine Call LOG ME 37 LOGO CUSTOMIZAU OM EEN 38 POON GOS KOY ssiri au yaduce se vnasch oe tocar auvaanss sarees E Aa Aa 39 SoRtkey r 1 0 LEE 40 LEAVE DIGI DOG WE 41 EE 42 BIR a A E A E E rane equ A A E aaaras 43 Ae ee el 44 BIOCK U A E E 44 Feature Synchronisation sssssssssssssssssssnsssssnesrnnsssnnesssnrsnsnennsnrenesrnne 45 PUSA Ee 46 den OG WEE 47 Basic Call FUNCtIONS ccccsecnsncncncsuensncsnensnususnssssss 49 MIDI a e 48 Call e e 48 gn ee 48 Password didl ee SE EE EE 50 SCHU COM O1CU Ol DEE 51 Answering a e UE 51 Answering AN INCOMING Call ENEE REENEN EEN H 51 Denying AN INCOMING Call cc cceccccce cece cece ences sees ee eeeee eee e eee e eee eeeeeeeaaaanaes 52 Eege 52 ag el EE 52 Call FOL e ME 53 PCY UE 55 I eee P ene ene ee ee ee eee ee ee ee eee 55 alll THONG si eceesacstcessgcseteesaestanss giseaersaesteessgcseiessaestaessgcsarssasstensucseeessess 55 Call VWWalCIG wancecesesesasansas a seen tin patana tanner eaesasaaate E 55 Call HaANSVCl erna r E A O O EO 56 EE 57 Network Conference 58 Fula Wel ATS Conference EE 59 Ms 60 Visiten EE 60 YS ET 62 e ere ege ge te E 64 RE 65 ON E AE 66 NGWO SOUNO NEE 67 PEPOT gn e EE 67 VEAN SCCUNG WE 68 M zitgtecletiule er EE 71 AGMINnISCFAtOr te EE 71 Administrator User PaSSWONld EE 72 PREDOOL viiedursdeciiccasacte ncaa tasted nnceae autumn EE 72 RESCUE e Fa ClORY EE 73 Firmware Update EE 74 Zorros ee e Mia ai AEA AT E ETARE ANRT E EE A
4. Before retrieving the new voicemail please make sure that the connecting code has been set on the phone a Enterprise IP Phone Basic Call Functions SMS You can retrieve the SMS in the same way as Voicemail To retrieve the SMS via Phone interface 1 Press Menu gt Messages gt Text Message to enter the configuration interface 2 Use the navigation keys to highlight the options You can read the message in the Inbox Sentbox Outbox Draftbox Text Message 1 Hew Message d Inbox Sentbox Back ee 3 Press View hot key to open and read the specific message To reply the SMS via Phone interface 1 After retrieving the specific message press Reply hot key use the abc hot key to change the input method 2 Press Send hot key Users are required to select an account which is used to send out the message and the number you want to send to 3 Press Send hot key to send out the message or Back hot key to return to the previous menu To edit a new message via the Phone interface 1 Press Menu gt Messages gt Text Message gt New Message to enter 2 Edit the new message use the abc hot key to change the Input Method 3 Press Send hot key to send out the message or Back hot key to return to the previous menu To delete the message via the Phone interface 1 After retrieving the specific message press Delete hot key 2 You are prompted to confirm the Delete press Yes hot key to delete the me
5. Disable c Press the Switch hot key to enable or disable the auto answer function The default is Disable d Press the Save hot key to save the changes To configure Auto Answer via Web interface 1 Click on Account gt Basic gt Auto Answer 2 Select Enabled or Disabled in the pull down menu click Confirm button to save the change SIP Server 192 168 1 10 Port 5060 is Proxy Require Enable Outbound Proxy Server Disabled sw e ae ere Outbound Proxy Server Port 5060 v server the value should Transport UDP vy com nortelnetworks firewall Backup Outbound Proxy Server Port 5060 SA Codecs NAT Traversal Disabled w l ei rane the codecs you want STUN Server Port 2478 GA DEER Voice Mail i The Advanced parameters for a deals e administrator Anonymous Call Off v S On Code C Off Code a Anonymous Call Rejection Of o a On Code o off Code SA Missed call log Enabled v o Auto Answer Disabled K a Codecs gt gt S Advanced zz Confirm Cancel Missed call log Defines whether to save the missed calls to the call history record This function can only be set via the Web interface 1 Click on Account gt Basic gt Missed call log 2 Select Enabled or Disabled in the pull down menu click Confirm button to save the change BO Enterprise IP Phone Customizing Your Phone Codecs gt gt Advanced gt gt a ee Register Name User Name Password SIP Server Enab
6. Disabled K PEREN i Oe The Advanced parameters for DTMF Payload Scope 96 255 101 krieti 100 reliable retransmission Disabled k EA Enable Precondition Disabled wi Subscribe Register Disabled vi E Subscribe for MWI Disabled sl MWI Subscription Period Scope 0 84600 3600 seconds The device sends a Subscribe Caller ID Header FROM v EA packet to the server to subscribe Message waiting the device will Use Session Timer Disabled y send a Subscribe packet to the server after registration Session Timer seconds SA Refresher Uac iv ei Use user phone Disabled v GA Voice Encryption SRTP lon of ptime ms 20 kA E BLF List URI Si To view the voicemail via the Phone interface 1 Press Menu gt Messages gt Voice Mail gt View Voice Mail View Voice Mail LAccountl Hot registered d it U new O old Mail 3 103 0 new old Mail Bask TT Lange 2 You can view the amount of the voice mail that includes new or old voice mail 3 Select the account and press the Connect button then you are able to listen to your new and old messages To retrieve the new voicemail via the Phone interface 1 Press the Voicemail hot key or the Message button if you have already set the Voicemail number 2 User may be prompted to enter the password which is needed to connect to your VoIP telephony system It depends on your system 3 Voice mailbox is enabled and Users are able to listen to your new and old messages Note
7. setting the value USRPRIORITY 0 v Local RTP Port Port Link Define the port for voice transmission WAN Port Link auto negotiate v PC Port Link auto negotiate vN VPN Active Disabled v Upload VPN Config DIS Import Voice Qos Voice QoS 40 0 63 SIP QoS 40 0 63 HTTPS This IP phone can support HTTPS Hypertext Transfer Protocol over Secure Socket Layer Adding SSL layer under HTTP in short it is a security version of HTTP To configure HTTPS settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 2 Enter the password required scroll to Network option press Enter hot key select Webserver Type option and then press Enter hot key again lebrerver Type 1 Webserver Type HTTF amp HTTFS T Enterprise IP Phone Advanced Phone Functions 3 Press the navigation keys or Switch hot key to select the transmission mode 4 Press Save hot key to save the settings or Back hot key to return to Webserver Type menu To configure HTTPS settings via Web interface Click on Network gt Advanced select WebServer option in the pull down menu of Type field select the transmission mode and then click the Confirm button to save the changes Sa Define the port for voice WAN Port Link auto negotiate ee PC Port Link auto negotiate vN VPN Active Disabled v Upload VPN Config d Import Voice Qos Voice QoS 40 0 63 SIP QoS 40
8. 0 63 Local RTP Port MaxRTPPort 11800 0 65535 MinRTPPort 11780 0 65535 WebServer EA HTTP port 80 1 65535 HTTPS port 443 1 65535 Type HTTP amp HTTPS Disabled 802 1x HTTP amp HTTPS HTTP Only 802 1X Mode HTTPS Only Identity MD5 Password Span to PC port Span to PC port Disabled KA Registration random Note 1 For more details of the HTTPS you can consult with your system administrator 2 IP phone also support Internet Protocol Version 6 Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone e User Mode e Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface User Mode is not able to access the settings on the Phone interface such as Advance settings of accounts Advance settings of Network Reset to Factory and other advance phone settings EK 2 Enterprise IP Phone Advanced Phone Functions Administrator User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface The administrator user password is used to access e Web interface e The advanced settings of the phone such as Network Account via the Web and Phone interface The default administrator password is admin Meanwhile the user name for Web interface access is admin To change the administrator password via Phone interface 1 Press Menu gt
9. 1 Ringlway d Ringe way 3 Rings way 4 Press Save hot key to save the changes or Back hot key to cancel 3 Enterprise IP Phone Customizing Your Phone To change the Ring Tone Type via Web interface Click on Phone gt Preference gt Ring Type highlight the specific one in the scroll down menu click Confirm button to save the changes You can also delete the specific one by click the Del button lime Zone 5 Unina beging youzren t S S you are in Primary NTP Server cn pool ntp org SA NTP Server The server which is used Secondary NTP Server cn pool ntp org e to synchronize the clock of the phone Update Interval seconds 1000 Update Interval Daylight Saving Time Automatic vi o Specify the interval at E which the unit will Fixed Type By Date By Week refresh the time StartTime Month Day Hour Daylight Saving Time i i l The parameter used to EndTime Month Day Hour active the daylight saving Offset minutes Piai Tiia p Enable or disable to set Manual Time Disabled vy time manually Time Format 24 Hour E D I Ring Tone The upload ringtones Date Format WWW MMM DD S must be format of wav whose sampling rate Live Dialpad Disabled vi should be 8K mono 16 n bit U law compression Inter Digit Time 1 14 seconds 4 Flash Hook Time lt 800ms 1 Backlight Time seconds 20 v G Keyboard Lock Function Keys E Z WatchDog Enabled
10. Use the 123 hot key to select between numeric and upper lower case alphanumeric modes q _Contact l ip Back Add _ Option Cial 4 Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account 5 Select and set a special ring tone for the contact 6 Use the navigation keys to select the group which you want to assign 7 Press Save hot key to add the contacts or Back hot key to cancel the change To edit a contact via Phone interface 1 Press Dir gt Local Directory 2 Select a group and press the Enter hot key 3 Use the navigation key to highlight the one you want to edit press Option gt Detail Enter to the edit interface 4 And then make the changes press Save hot key to save the changes or press Back hot key to return to the directory e Mame Back abo Delete Save To delete a contact via Phone interface 1 Press Dir gt Local Directory 2 Select a group and press the Enter hot key 3 Use the navigation keys to highlight the one you want to delete press Option hot key and scroll to Delete press OK hot key 4 It will pop up a warning frame asking whether confirm to delete the contact ECH Enterprise IP Phone Customizing Your Phone 5 Press OK hot key to confirm the operation or press the Cancel hot key to return to the directory 4 ontact Delete Selected Item To move a contact to the Blacklist via Phone inte
11. gt SA CO NOTE Line Key gt gt SA Programmable Key gt gt a SoftKey1 History v Local History v SoftKey2 SoftKey3 SoftKey4 Up Local History 7 EN Down Left Right OK Local PhoneBook Broadsoft Group Broadsoft PhoneBook Cancel CONF Hold N A Auto Mute N A Ato TRAN Forward il Aut en m E j Le mie wee f h 2 Customize specific features for these keys 3 Click Confirm button to save the change Softkey Layout The phone can support 12 kinds of call interface to set up softkey user can setup different function keys according to his her own requirement or habit To set up softkey via web interface 1 Click on Phone gt Softkey Layout 2 In the Custom Softkey field select Enable in the pull down menu 3 You can select the corresponding call states which you want to set up the softkey in the Call States field 4 Highlight the desired one in the Unselect Softkeys Select Softkeys list and press the P E to move to the other list 5 And you can use ES ES to select the order how to display in the call states 6 Click Confirm to save the changes OEE Enterprise IP Phone Customizing Your Phone 7 You can also click on the Reset to Default button to reset the softkeys interface Preference Features Softkey Layout DSSKey EXTKey Action URL Voi
12. off v Off sl E7 NOTE Name SIP service subscriber s name which will be used for Caller ID display Register Name SIP service subscriber s ID used for authentication User Name User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Ki oO Proxy Require A special parameter just for Nortel server If you login to server the value should e a g com nortelnetworks firewall K oO ch There are UDP TCP TLS three options The registered packet protocol is UDP TCP or TLS TLS Port E Transport Layer Security is encrypted the codecs you want anced Advanced parameters for administrator If the SIP server cannot be used the phone will be connected on the server which is available To set DNS SRV via web interface Click on Account gt Basic select Transport option in the pull down menu you can select the DNS SRV option and then click the Confirm button to save the change 6 EEE Enterprise IP Phone Advanced Phone Functions NOTE Display Name SIP service subscriber s name as which will be used for Caller ID display Register Status Registered ae Account Active On Off SIP service subscriber s ID used for authentication Label Wi haasi aaa User account provided by Register Name 55555 Gp VoIP service provider User Name 55555 NAT Traversal Defines the STUN server will
13. EI Ring Type SEO nei e Upload Ringtone b IL M Phone Ringing type settings Upload Cancel Confirm Cancel Note The ring tone file of system cannot be deleted To upload the new Ring Tone via Web interface 1 Click on Phone gt Preference gt Upload Ringtone 2 Click on Browse button to choose the specific ring tone file 3 Click on Upload button to upload the file Note The ring tone file format must be in 16bits WAV format via Ulaw Compression 8K sample rate monophony Blank or other special characters cannot be included in the file name aaa Enterprise IP Phone Customizing Your Phone To specify ring tones for a specific account via Web interface Click on Account gt Basic gt Ring Type option and highlight the preferred one for the chosen account in the scroll down menu then click Confirm button to save the changes Codecs gt gt Advanced gt gt Register Status Account Active Label Display Name Register Name User Name Password SIP Server Enable Outbound Proxy Server Outbound Proxy Server Transport Backup Outbound Proxy Server NAT Traversal STUN Server Voice Mail Proxy Require Anonymous Call On Code Off Code Anonymous Call Rejection On Code Off Code Missed call log Auto Answer Ring Type Codec Selection Registered fe On off 55555 SEKR 55555 55555 eeeee 192 168 1 10 D
14. Show title 2 Browse the specific contact list file in XML format or csv format and then click Import button The imported contact lists will be showed in the Contact List 3 Move the mouse to the icon you will see the notes for parameters The meanings of this icon on other pages is the same we will not elaborate it one by one 4 Click the Export button to export the contact list Note Import Export Contact List can be only set via Web interface Blacklist If you add a contact to blacklist then the call from this contact cannot get through To add contacts to Blacklist via the Web interface 1 Click on Contacts gt Blacklist to enter the Blacklist interface 2 Enter Name Office Num Mobile Number Other Num of the contact and select an account 3 Click Add key to add the contact to the blacklist You can refer to the configuration of Contact for more information e Enterprise IP Phone Customizing Your Phone ve e Local PhoneBook Blacklist Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog Blacklist D Index Name Office Num Mobile Num Other Num Account RE 1 AA 0599102 0599123 Auto blacklistnote S 4 i 8 8 a 2 10 E EE Name Office Num Mobile Num Other Num Account Auto v Add Remote Phone Book The IP phone has directory itself but in the enterprise applications where there are a need for a common phone book For the maintenance a
15. WEB Language English wi 27 NOTE DHCP Time Disabled v Time Zone l Time Zone 8 China Bejing v Choose the time zone you are in Primary NTP Server cn pool ntp org pe The server which is used Secondary NTP Server cn pool ntp org a to synchronize the clock of the phone Update Interval seconds 1000 Update Interval Daylight Saving Time Automatic vi Specify the interval at which the unit will Fixed Type By Date By Week refresh the time StartTime Month Day Hour Daylight Saving Time The parameter used to EndTime Month Day Hour a the daylight saving Offset minutes Scand Thee Enable or disable to set Manual Time Disabled v SA time manually Time Format 24 Hour wl Ring Tone The upload ringtones Date Format WWW MMM DD w SA must be format of wav whose sampling rate Live Dialpad Disabled v S should be 8K mono 16 bit U law compression Inter Digit Time 1 14 seconds 4 SA Enable Disable dial out automatically on user dial up Flash Hook Time lt 800ms 1 interface Backlight Time seconds 30 v SA Keyboard Lock Disabled v SA WatchDog Enabled v Replace Rule A dial plan establishes the expected number This includes country codes access codes area codes and all combinations of digits dialed For example if you set the Prefix as 0 and Replace as 0086 Chinese country code when you dial O out the number will be replaced by 0086 automatically To set a Dial Plan via the Web interface 1 Click on P
16. active up to the three user accounts DSS Keys These keys are used for various functionalities such as call Line appearance Button Speed dial Intercom Pickup Hold Transfer etc When the assigned function is enabled the corresponding LED will be on p Enterprise IP Phone Overview DTMF Keypad Use the DTMF hard keys to enter numbers letters and special characters Depending on the selected input mode you can enter digits lower upper case or special characters Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions Cancel e Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type Adjust the volume of the handset headset speaker ring tone and Signal tone Allows hands free communication during calls Press it again to switch to the Group Listening mode 0 aoset Place and receive calls through an optionally connected headset The LED will be on when the phone is in Headset mode 0 Mute audio transmission locally during calls Hard Feature Keys Allow users to access the voicemail interface directly 0 HU eo Enable a setup of conference d Place a call on hold or resume it man During a call press it to transfer the current call to the third party gt Enterprise IP Phone Overview When the phone is in the idle status pr
17. be used until unlocked You can only use the phone to answer the incoming calls Lock amp Answer All the incoming calls will be put through automatically Auto Answer but cannot be hung up by your party To enable keypad lock via Phone interface 1 Press Menu gt Settings gt Advanced Settings enter the password and then press Confirm hot key 2 Press Phone Setting gt Lock 3 Use the navigation keys or press the Switch hot key to highlight the one you want to lock 4 Press Save hot key to active the change or Back hot key to return to the previous screen 5 If Keypad Lock is enabled the icon S will be displayed on the top right corner of the idle screen 6 If you choose Lock amp Answer it will show the icon by and on the user interface To unlock the phone via Phone interface 1 Press Menu hot key you are prompted for the password 2 Enter the password and then press Enter hot key the phone will be unlocked 3 The icon will be disappearing from the idle screen 4 If you select Lock amp Answer you have to enter Menu gt Settings gt Advanced Settings enter the password and then press Phone Setting gt Lock to disable this option gt Enterprise IP Phone Customizing Your Phone To enable keypad lock via Web interface Click on Phone gt Preference gt Keyboard Lock to do the relating changes Please refer to the instruction above for the parameters detail
18. call and show up the prefix number which your set previously on the dial interface You can enter other digit and then dial out Configure the key as Prefix 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Prefix is selected from the pull down menu Type 3 Enter the specific number in the Value field 4 Click Confirm button to save the changes Local Group This key function allows you to access Local Group quickly Press the DSS key in the idle state you can enter the Local Group interface Configure the key as Local Group 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Local Group is selected from the pull down menu Type 3 Select a group from the pull down menu Line 4 Click Confirm button to save the changes XML Group This key function allows you to access the XML Group quickly Press the DSS key in the idle state you can enter into the XML Group interface Configure the key as XML Group 5 Enterprise IP Phone Advanced Phone Functions 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 XML Group is selected from the pull down menu Type 3 The default value in the pull down menu Line is N A 4 If you pre configure the remote phone book on the Contacts then you can select a remote phone book to specify the group in the pull down menu Line 5 Click Confirm button to save the changes XML Browser Xml browser is a simple browser featu
19. down menu Type 3 Click Confirm button to save the changes Call Return This key function allows you to call return the latest call you received Configure the key as Call Return 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Call Return is selected from the pull down menu Type 3 Click Confirm button to save the changes SMS This key function allows you to access the Text Message interface quickly when press it in the idle state Configure the key as SMS 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 SMS is selected from the pull down menu Type 3 Click Confirm button to save the changes Record This key function allows you to record during the conversation Using this feature please pay attention to the maximum record time and frequency in advance Generally it s only a few minutes Configure the key as Record 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Record is selected from the pull down menu Type 3 Click Confirm button to save the changes Sei Enterprise IP Phone Advanced Phone Functions URL Record This key function allows you to achieve the call recording capability during the conversation when follows the voice prompts 1 During a conversation press the DSS key to start recording 2 Enable the Recording function the recording icon will be flashing on the LCD 3 Press the DSS key again to disable the recording function th
20. key via web interface 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Select BLF List from the pull down menu of Type 3 Inthe Line field select a line for which to apply this key 4 Click Confirm button to save the configuration Voice Mail This key function is configured as Voicemail which allows you to retrieve voicemail quickly by pressing this key Configure the key as Voice Mail via web interface 1 Click on Phone gt DSS Key gt Memory Key or Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Voice Mail from the list 2 Enter the number you want to set as the voice mail box in the Value field 3 Inthe Line field select a line for which to apply this key 4 Click Confirm button to save the changes Pick Up This key function allows you to specify extension that you want to monitor when the monitored extension receives a call you can press this DSS key to pick up the incoming calls Configure the key as Pick Up 1 Choose Phone gt DSS Key gt Memory Key or Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Pick Up option from the list a Enterprise IP Phone Advanced Phone Functions 2 Enter the feature code for example input 78345 78 is the feature code and the 345 is the extension number you want to pickup in the Value field 3 Inthe Line field select a l
21. to Upgrade then you can find the option Select and Upgrade Firmware at the bottom of the page 2 Select the file to update then click the Upgrade button Note Make sure the firmware you select is provided by your service provider or the device will probably crash after the update The manual is only for reference WELL reserve the right to improve or change the product and the user guide without notice You can download the latest user manuals from our website http www well cz V61 0
22. to save the changes Subscribe Register Disabled y Subscribe for MWI Disabled Y MWI Subscription Period Scope 0 84600 3600 seconds Caller ID Header FROM y o Use Session Timer Disabled vi Session Timer seconds 2 Refresher Uac v Use user phone Disabled vi Voice Encryption SRTP lon off ptime ms 20 vi BLF List URI Ei BLF List Code 97 Shared Line Disabled v Dialog Info Call Pickup Disabled k KA BLA Number Gi BLA Subscription Period Scope 60 7200 300 a SIP Send MAC Disabled v SIP Send Line Disabled vi SIP Registration Retry Timer Scope 0 1800 30 ei seconds Enable Signal Encode Disabled Signal Encode Key Conference Type Local v Local Conference URI re ACD Subscription Period 120 3600 Network k Confirm Cancel To establish a conference 1 Press the Conference hot key or Conf button during an active call 2 Enterl the number to conference in then press the Send hot key 3 When the call is answered press the CONF button or Conference hot key 4 After starting a three way conference press Conf button to enter Conference dialing interface and invite another party to participate in conference 5 After starting conference press Hold key to place local call on hold without CH Enterprise IP Phone Basic Call Functions influencing others in conference HuaWei ATS Conference To enable this function can establish Mult
23. via the Web interface Click on Phone gt Preference to do the relating changes You can also configure the Update Interval which specifies the time frequency that the phone refreshes the time automatically Please refer to the instruction above for the parameters detail ren Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPlan SMS WEB Language English vi ei NOTE DHCP Time Disabled vi Time Zone Time Zone 8 China Bej ing si Choose the time zone you are in Primary NTP Server icn pool ntp org NTP Server Fafe pepee The server which is used Secondary NTP Server icn pool ntp org SA to synchronize the clock Zeg of the phone Update Interval seconds 1000 Update Interval Daylight Saving Time Automatic k SA Specify the interval at ppg which the unit will Fixed Type By Date By Week refresh the time StartTime Month Day Hour Daylight Saving Time SE The parameter used to EndTime Month Day Hour active the daylight saving time Offset minutes eed aie z Enable or disable to set Manual Time Disabled sl G i time manually Time Format 24 Hour vi Ring Tone The upload ringtones Date Format WWWMMMDD el ei must be format of wav whose sampling rate Live Dialpad Disabled wi should be 8K mono 16 bit U law compression Inter Digit Time 1 14 sec
24. 5 192 168 1 199 FE 2522 192 168 1 199 A SatDeci1 11 35 2105 192 168 1 199 FB 2522 192 168 1 199 5 FriDec10 17 09 2105 192 168 1 199 Biv 2802 192 168 1 199 6 FriDec10 09 45 2105 192 168 1 199 2020 2020 192 168 1 199 ie ze mm ed zm sl H TL 4 You can click the Hangup button to end the call in the web page Password dial When number entered is beginning with the password prefix the following N numbers after the password prefix will be hidden as N stand for the value which you enter in the PswLength field For example you set the password prefix is 3 enter the PswLength is 2 then you enter the number 34567 it will display 3 67 on the phone To configure password dial via web interface 1 Click on Phone gt Features gt PswDial in the pull down menu select Enable 2 Enter the Password prefix in the PswPrefix field 3 Enter the Length in the PswLength field a Enterprise IP Phone Basic Call Functions 4 Click Confirm button to save the changes Intercom Tone Enabled vi Intercom Barge Enabled vi Call Completion Disabled vi Enable Semi Attend Transfer Enabled y Blind Transfer OnHook Enabled Attend Trans OnHook Enabled Mj Transfer on Conference Hang up Disabled EI Feature Key Synchronisation Disabled v Time Out for Dial now Rule 1 ACD Auto Available Disabled ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled v Use Outbound Proxy I
25. ATA AAE A 76 SYS tem LOT EXPO EE 77 PCAP Trace EXPO EE 78 SO Ie EE 78 VSS ER eeh Le le e el EE 79 Biet 80 Speed Dial evant tee ee 80 SR EE 80 BIE EIS E 81 MOIS EE 81 PICK UD EE 81 Group PICK UD cesvacaarainderasenecshoasteedinpiaeain EEN 82 Call GT EE 82 ah ger e DEE 82 Roger SE Bad GE SE LOCAL eise D erarnan E EAE ENT TAIAT OAERTN AT AT AAAA A 83 AN Ee E EE SE XML ge EE 84 LDAP EE 84 Broad ort GrOUDemsarccerssnotanintesamisetanea AEA 84 CONPCEENCE conan a A 85 FOE VV ies EE 85 Meh NS ESI eege SE 85 LONG areis a E a saiauaatatecan anaes talented studenten nannoeratalneasaae es 85 EI 85 Kelt 86 Cal E Ee EE E 86 SMO geet EE EE AE EE EE ES 86 ROCO EE 86 URGRECOTO EE 87 Kl Le PAN ING EE 87 GFOUD LISTENING ET 88 PuDIC e Le Ve 89 PP AS ONC EEN 89 Shared WEE 89 eles Dios Lol O WEE 89 Automatic Call Distribution AC 90 ZOOS COW CN EE 91 Ween 91 KL 91 Ae gei AE 92 Leslie lef URD EE 93 PI SIG ei DEE 94 SIP Diversion RE E 95 Suppress DTMF Display ccccccceeeeceeeeeeeeecceeesenennnneeeeeeeseseeeeesenanaaneeeeeesnegs 96 TONE DEUNOS ernaar a E a E a a rani 96 VOCO EEN 97 PING EE 98 TEOUDIC SNOOT Ve WEG Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package e Enterprise IP Phone e Phone Stand e Power Adapter Enterprise IP Phone Getting Started e Handset amp Handset Cord oo CS AMMD SS VS Ox S Orr LU
26. ET button to activate it for use Press the desired numeric keys to place a call will now connect to the headset automatically To receive a call using Headset Prior enable Headset Prior feature physically connect your headset and press the HEADSET button to activate it for use press the Line key or the Answer soft key to receive a call will now connect to the headset automatically To enable Headset Prior via Web interface 1 Click on Phone gt Features 2 Select Enabled in the pull down menu of Headset Prior Headset Prior Enabled w 3 Click Confirm to save the configuration Note The headset icon on the LCD screen or a headset button in steady green indicates that the headset mode is activated ECH Enterprise IP Phone Customizing Your Phone Dual Headset Dual headset allows users to use two headsets To use this feature you must connect your headsets to headset jack and handset jack respectively Once the phone joins in a call people with the Headset connected to the headset jack has a full duplex conversation another people with the headset connected to the handset jack is only allowed listening To enable Dual Headset via Web interface 1 Click on Phone gt Features 2 Select Enabled in the pull down menu of Headset Training Dual Headset Enabled 3 Click Confirm to save the configuration Anonymous Call To set the anonymous call via the IP phone interface 1 Press Menu gt Features gt Anony
27. F Type RFC2833 E How to INFO DTMF Disabled KH DTMF Payload Scope 96 255 101 a parameters for 100 reliable retransmission Disabled vy Enable Precondition Disabled y Subscribe Register Disabled y Subscribe for MWI Disabled y MWI Subscription Period Scope 0 84600 3600 seconds EE eene al en Note You can consult your system administrator for more information TLS TLS Transport Layer Security an IETF standards track protocol RFC 5246 was based on the earlier SSL specifications developed by Netscape Corporation If you make a call based on TLS the IP phone UI will display the icon kd ring back interface BEE Enterprise IP Phone Advanced Phone Functions Click on Account gt Basic select Transport option in the pull down menu you can choose the TLS option and then click the Confirm button to save the change Network Basic gt gt DNS SRV Register Status Account Active Label Display Name Register Name User Name Password SIP Server Enable Outbound Proxy Server Outbound Proxy Server Transport Backup Outbound Proxy Server NAT Traversal STUN Server Voice Mail Proxy Require Anonymous Call On Code Off Code Anonymous Call Rejection Registered On Off 95555 55555 95555 95555 DT 192 168 1 10 Disabled v TLS NW Disabled iw
28. Forward and No Answer Forward nc all Forward 1 Always Forward d Busy Forward 3 Ho Answer Forward Back Enter 3 Select one of them enter the phone number you want to forward Always Forward d Forward to 4 If you want to realize this function by the server please enter the On Code and Off Code option then when you choose to enable the call forward function via your IP phone it will send message to the server and the server will turn on the function immediately When there is call to the extension the server will forward it to the set number automatically based on the forward type The IP phone will not show the record in the call history Always Forward 3 On Code 5 Press Save hot key to save the changes To configure Call Forward via Web interface Click on Phone gt Features gt Forward to do the relating changes Please refer to the above configuration information In addition you can enable or disable the phone to forward an incoming call to international number which begins with the international call prefixes of 00 If you need specify the international call prefix contact your system administrator for more information Forward international is enabled by default To configure Forward International via phone interface 1 Press Menu gt Settings gt Advanced Settings gt Fwd International 2 Select Disable or Enable in the pull down menu of Fwd In
29. IP phone automatically 7 Press the Save hot key to save the changes Note This configuration is only available for the current default account To set the anonymous call via the Web interface 1 Click on Account gt Basic gt Anonymous Call to do the relating changes Please refer to the instruction above for the parameters detail 2 Then click the Confirm button to save the changes Contacts Basic gt gt Auto Redial Register Status Account Active Label Display Name Register Name User Name Password SIP Server Enable Outbound Proxy Server Outbound Proxy Server Transport Backup Outbound Proxy Server NAT Traversal STUN Server Voice Mail Proxy Require Anonymous Call On Code Off Code Anonymous Call Rejection Registered on C off 55555 SA 55555 K 55555 Eh 55555 O esses a 192 168 1 10 Port 5060 Disabled Y _ Port 5060 UDP Y Port 5060 Disabled vy Port 3478 G C ei e Off E NOTE Name SIP service subscriber s name which will be used for Caller ID display Register Name SIP service subscriber s ID used for authentication User Name User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to No
30. Number and Hotline Delay and then click Confirm button to save the changes GE Lu TVUIVVGIU gii HIKO11mIH On Code call to another phone number Off Code S Target Busy C jon op The number to which the incoming calls will be Target ee forwarded On Code SA On Cuda Off Code SA The code that will be sent to PBX when it is No Answer C lon loff switched On After Ring Time seconds 10 vi Off Code t e The code that will be age sent to PBX when it is On Code SA switched Off Off Code SA Call Waiting This call feature allows General Information your phone to accept other incoming calls Call Waiting Enabled y during the conversation Call Waiting Tone Enabled Y mre the Auto redial Disabled y EE Z J Hotline Number Key As Send ai SA When you pick up the phone it will dial out the Reserve in User Name Enabled v hotline number EE automatically Button Sound Enabled v Upload Logo Send Sound Enabled v The picture must be format of dob it can be Hotline Number SA ec and white or 2 gray Hotline Delay 4 Set hotline number ReDialTone e Emergency 4 BusyToneDelay seconds 0 i Ringer Device for Headset Use Speaker E Headset Send Volume 1 53 29 Headset Prior Headset prior allows the phone to use headset in priority To place a call using Headset Prior enable the Headset Prior feature physically connect your headset and press the HEADS
31. P there is no sip signaling involved The phone receiving RTP will display the preconfigured listening multicast label Label to the user Note 1 Multicast RTP is one way only from sender to the multicast address es receiver For outgoing RTP multicasts all other existing calls on the phone will be put on hold Group Listening This key function allows you to enable the Speakerphone and Handset Headset mode at the same time It is suitable for the group conversation which has more than one person at one side You are able to speak and listen by using handset headset meanwhile the others nearby can listen by using speakerphone You can get back to the previous mode by pressing the key again If the current mode is handset or headset users can press the speaker button to open or close the group listening function Configure the key as Group Listening 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Group Listening is selected from the pull down menu Type 3 Click Confirm button to save the changes CT Enterprise IP Phone Advanced Phone Functions Public Hold This key function allows particular BLA group to hold or retrieve a call during a conversation Configure the key as Public Hold 1 Click on Phone gt DSS Key gt Memory Key or Line Key Press Confirm button to save the changes 2 Public Hold is selected from the pull down menu Type 3 Click Confirm button to save the changes Priv
32. Password eoece be active or not SIP Server 192 168 1 10 Port SA ce Disabled v A special parameter just for Enable Outbound Proxy Server EA rohan ont Aeren e Outbound Proxy Server Port EA Nortel server the value should e Transport ua com nortelnetworks firewall Backup Outbound Proxy Server Port SA ES NAT Traversal e aen the codecs you want STUN Server 3478 Port 3478 S Advanced Voice Mail 2 The Advanced parameters for Network Setting PC Port Setting Please refer to the previous part Configuration and Registration for the basic Network WAN setting information The following table lists the instructions of the field about the Network PC Port Setting As Bridge If you select the Bridge mode then the two Fast Ethernet ports will be transparent As Router If you select the Router mode the SIP phone will work as a router IP address User could configure the PC port IP address DHCP Server If you set the DHCP server on the device connected to the PC port will get the IP address automatically between the start IP address and the end IP address But if you select the bridge mode the DHCP server cannot work Start IP Address Indicate the range of the IP address End IP Address Indicate the range of the IP address To configure PC Port settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 1 Enter the password required scroll to Network option press Enter hot key select PC port op
33. S Replace Rule gt gt NOTE Dia now gt gt Digit 0 9 Identifies a specific digit do not use ff it is defined as send key digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range asa comma separated list Index Dial now Rule Account 05991245 1245789633 1 j D OO AJ amt ww x Matches any single digit character which is dialed yyy yy ayy ap 7 kA CH Dial now Rule Account Matches an arbitrary number of digits 2 Enter the number in Dial now Rule and Account BEE Enterprise IP Phone Customizing Your Phone 3 Click Add button to save the changes 4 You can select a record to modify then click Edit button to submit 5 You can also delete a specific one from the dial plan list by clicking Del button 6 You can also set the Time Out for Dial now Rule via web interface Choose Phone gt Features gt Time Out for Dial now Rule enter the time Note If need to replace the unknown contents then you can use or x stand for a string of char x stand for any one char The content in stand for a variable the first variable is expressed by 1 the second variable is expressed by 2 the rest can be done in the same manner For example if you want to replace the any input content with the content beginning with 8 Input in Prefix box and input 8 1 in Replace box A
34. Settings gt Advanced Settings 2 You are prompted to enter the required password the default one is admin 3 Scroll to Set Password press Enter hot key 4 You are prompted to enter the Current New and Confirm password press abc hot key to change the input method 5 Press Save hot key to confirm the change or Back hot key to return to the previous menu To change the administrator password via Web interface Click on Security gt Password gt admin enter the Current New and Confirm password click Confirm button to save the changes or Cancel button to cancel the changes To logout via Web interface Click the Logout button in the top right corner Reboot You should reboot the phone when you are challenged e g after applying changes to the phone configuration To reboot via Web interface 1 Click on Upgrade gt Basic E CH E Enterprise IP Phone Advanced Phone Functions Account Upgrade Basic Advanced Firmware Version NOTE i Reset to Factory Setting Firmware Version 6 60 0 31 Reset all the settings of h Hardware Version 4 0 0 1 Van eech wg Reset to Factory Setting Reset Select and Upgrade l Firmware Select and upgrade the file from the hard disk or Reboot System Now Reboot network Select and Upgrade Firmware SA Upgrade Cancel 2 Click Reboot button 3 You are prompted to confirm the change press OK to confirm the changes press Cancel to cancel the operation Note Pleas
35. TTTTI TL yee STM WS mS e Ethernet Cable e Quick Installation Guide amp Quick Reference e CD Content Check this list before installation to ensure that you have received each item If you are missing any items contact your IP phone reseller Enterprise IP Phone Getting Started Assembling the Phone This section introduces how to assemble the phone with the components in the packing list e Attach the stand e Connect Handset and Headset e Connect Network and Power 1 Attach the Stand as shown below Enterprise IP Phone Getting Started Note Headset is not provided in the packing list Please contact your distributor for more information 3 Connect Network and Power There are two ways for network and power source connections You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub Your system administrator will advise you on which one to use Internet ee Internet PC Note 1 If inline power is provided do not install AC adapter Make sure the Ethernet cable and switch hub is PoE compliant 2 The Internet Port can be also connected to Hub Switch IP PBX or other internet devices The phone can also share the network connection with other network devices such as PC Connect the phone s PC port and computer s Network Port together using an Ethernet cable showed as below SE Internet PC PC Enter
36. ameter Description Echo canceller Defines whether to enable the echo canceller VAD Voice activity detection VAD also known as speech activity detection or speech detection is a technique used in speech processing in which the presence or absence of human speech is detected CNG A comfort noise generator CNG is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation Parameter Description JITTER BUFFER Itis a shared data area where voice packets can be collected stored and sent to the voice processor in evenly Type To select the type of JITTER BUFFER adaptive or Fixed Delay To set the Min Delay Max Delay and Normal Delay parameter Preference Features SoftkeyLayout DSSKey EXTKey Action URL Voice Ring Tones DialPlan Sms Echo Cancellation EA NOTE Echo canceller Enabled wi VAD Voice Activity Detection VAD Disabled ei CNG CNG Enabled S Comfort Noise Generation JITTER BUFFER Type ladaptive C Fixed JITTER BUFFER It is a shared data area Min Delay 0 where voice packets can be collected stored and Max Delay 300 sent to the voice SS processor in evenly Normal Delay 120 Confirm Cancel 3 Press Confirm button to save the changes Cancel to cancel the changes r Enterprise IP Phone Advanced Phone Functions Ring Users can group your co
37. amport rt nfigExport the Check New Config Disabled Q configuraion files to backup TR S the settings and could import Click this button to auto provision Auto provision ei all the settings after reset immediately System Log l l There are two methods to Export Import Config Ai export the system log Local or Server Import Export Click Export to export current phone s configuration choose the import configuration file click Import it will import the Export System Log Local v SA configuration to the current phone and reboot Export PCAP Trace Start so Export ei Confirm Cancel PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone If there are any errors happened in your phone you can export the PCAP trace and send to your system administrator for diagnosis To export the PCAP Trace Click on Upgrade gt Advanced to enter the interface select PCAP Trace option click Start button to begin to capture the trace and click Stop to stop capture the trace and then click Export to export the file to your local computer 802 1X IEEE 802 1X is an IEEE Standard for port based Network Access Control PNAC It is part of the IEEE 802 1 group of networking protocols It provides an authentication mechanism to devices wishing to attach to a LAN either establishing a point to point connection or preventing it if authentication fails It is use
38. arget Busy C lon lof The number to which the incoming calls will be Target SA forwarded On Code i GA Ot Coide Off Code Sei The code that will be sent to PBX when it is No Answer C lon op switched On After Ring Time seconds 10 v Si Off Code Taai e The code that will be i sent to PBX when it is On Code S switched Off Off Code Call Waiting This call feature allows General Information your phone to accept other incoming calls Call Waiting Enabled during the conversation de w Key As Send Call Waking Tone Zeie a Select or as the Auto redial Disabled sl send key Ce apaapa Key As Send Gi When you pick up the phone it will dial out the Reserve in User Name Enabled v Set keys as call out function var Button Sound Enabled v Upload Logo Send Sound Enabled v The picture must be Hot Line To set the hot line number via the IP phone interface 1 Press Menu gt Features gt Hot Line gt Enter to enter the configuration page Hat Line 1 Number 2 Enter the hot line Number and HotLine Delay time for example 20 seconds then press the Save hot key to save the changes 3 When you pick up the handset or press the speaker button and it will dial out the number automatically if you do not press any keys for 20 seconds To set the Hot Line via the Web interface 1 Click on Phone gt Features Os DSSS Enterprise IP Phone Customizing Your Phone 2 Enter the Hotline
39. ate Hold This key function allows all members belonging to that particular BLA group to hold the call but only the initiator can retrieve the call during a conversation Configure the key as Private Hold 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Private Hold is selected from the pull down menu Type 3 Click Confirm button to save the changes Shared Line Shared Line Appearances SLA which is also named as BLA feature allows subscribers to share SIP lines and also provides status monitoring of the shared line When a user places an outgoing call using such an appearance all members belonging to that particular SLA group are notified of this status and are blocked from using this line appearance until the line goes back to idle or the call is placed on hold Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension Configure the key as Shared Line 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Shared Line is selected from the pull down menu Type 3 Enter the primary account number in the Value field 4 This functionality will be applied to the line selected from the pull down menu Line 5 click Confirm button to save the changes 6 Please refer to LED Instruction for more details about the LED status in different situation Hot Desking Hot desking is a phone featur
40. atus directly to check the status Language The default Phone interface language is English The Web interface language will depend on your computer Operation System It will automatically match the language with your computer and browser It also supports Simplified Chinese Traditional Chinese French German Italian Polish Turkish Portuguese Spanish etc You can change the language for the phone user interface and the web user interface independently from each other Note All languages may not be available for selection The available languages depend on the language packs currently loaded to the IP phone Please contact with your system administrator for more information about loading language packs To change the language via Phone interface 1 Press Menu gt Settings gt Basic Settings gt Language 2 Scroll through the list of available languages 3 s Enterprise IP Phone Customizing Your Phone Press the Save hot key when the desired language is highlighted The language appears on the graphic display will be changed to the one you selected l anguage wt 1 English English 2 Chinese 3 Chinese 5 4 Press Save hot key to save the changes 5 Press Back hot key to return to the previous screen Time and Date The time and date appears on the idle screen of the IP phone If the phone cannot obtain a time and date from the SIP server please contact your system administrator if the time or date
41. bServer type Disable HTTP HTTPS or HTTPS amp HTTP To configure VLAN settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 2 Enter the password required scroll to Network option then press Enter hot key select VLAN and press Enter hot key e i Enterprise IP Phone Advanced Phone Functions 1 WAH Fort d PO Port Back ee ee Enter 3 Select WAN Port press Enter hot key WAH Port Option 1 VLAN Status Switch 4 Set the VLAN Status and enter the VID Number Priority 5 Press Save hot key to save the settings or Back hot key to return to VLAN menu 6 Follow the same way to set the PC Port option To configure VLAN settings via Web interface Click on Network gt Advanced to do the relating configuration You can consult your system administrator for more information ee ee ee Internet Port WAN PCPort Advanced LDP 27 NOTE Active Disabled MA VLAN _ 7 on A VLAN is a logical local Packet Interval 120 Scope 1 3600s fe ear pien that extends beyond a VLAN Va single traditional LAN to a group of LAN segments configurations VID 0 0 4094 USRPRIORITY 0 v Qos When the network PC Port Active Disabled i capacity is insufficient QoS could provide VID 0 0 4094 priority to users by setting the value USRPRIORITY 0 v Local RTP Port Port Link Define the port for vo
42. button to save the changes Local PhoneBook BlackList Remote PhoneBook Phone CallInfo LDAP Broadsoft Call Log Calllog Item Call Logi ei NOTE DisplayName miss Call Call log S This feature allows you server http abc SA to download call history Port 123 from the server Input t the User 123 SA URL port username password Password eee e and rename the phonebook Confirm Cancel To configure Broadsoft Call Log via phone interface 1 Press Menu gt Features gt Broadsoft Settings Menu gt Call Log Settings 2 Select Call Log Item enter the Display Name Server Port User Name and Password 3 Press the Save soft key to save the changes To check Call Log via phone interface 1 Press Menu gt History Type gt Network Call Log 2 Select the Call log Item press Enter to download the call log Logo Customization You can upload your own logo which would be shown in the idle screen Upload the logo via web interface 1 Click on Phone gt Features gt Use Logo gt Custom Logo via the Web interface click on Browse button and select the corresponding file 2 Click Upload button to complete the logo customization You will find the desired logo shown on the idle screen r Enterprise IP Phone Customizing Your Phone Intercom Barge Enabled
43. call In addition you can enable the Suppress DTMF Display Delay to display for a dialed digit with a 400ms delay To configure Suppress DTMF Display via Web interface 1 Click on Phone gt Features 2 Select Enabled in the pull down menu of both Suppress DTMF Display and Suppress DTMF Display Delay Suppress DMTF Display Enabled Y Suppress DMTF Display Delay Enabled Y 3 Click Confirm to save your configuration Tone Settings You can use the country tone or if you don t want to use the default one you can custom it by yourself You can define the frequency and time period of all the following tones e Dial e Ring Back e Busy e Congestion e Call Waiting e Dial Recall e Record e Info Stutter Message Auto Answer To edit the tone filed via Web interface 1 Click on Phone gt Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3 Press Confirm button to save the changes or Cancel to cancel the change oeli Enterprise IP Phone Advanced Phone Functions Note 1 Please contact your system administrator for more information about the frequency and time period parameters You can enter up to 8 groups for each tone 2 If the frequency is set as O it means silence Voice To edit the Voice filed via Web interface 1 Click on Phone gt Voice 2 Set the following parameters shown in the table Par
44. ce Ring Tones DialPlan Sms Custom SoftKey Disabled vi NOTE Send mg E will be available only Call States Dialing vi when there is a number Switch Tt will be available only when there are not less than two active calls Line E will be available only when there are not less than two available accounts Only Cancel is available in the case of unregistered accounts or network failure Selected Softkeys Unselected Softkeys ordered by position Reset to Default Note We can add the Empty key more than once but others can only choose once time and can t be repeat when you set up the Selected Softkeys key more than 4 options the LCD of phone will transfer the forth key with More automatically which can be use to switch to the next page and continue to show up the other key Live Dialpad The feature defines whether to dial out the dialed number automatically This function can only be set via the Web interface 1 Click on Phone gt Preference gt Live Dialpad 2 Enable or disable it in the pull down menu Enterprise IP Phone Customizing Your Phone 3 Click Confirm button to save the change Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPlan SMS
45. ce or server DND FWD status on device and server will be in correspondence To set Feature Key Synchronisation via the Web interface 1 Click on Phone gt Features gt Feature Key Synchronisation 2 There is a pull down menu in the Type field choose Intercom from the list 3 Select whether to enable this function from the pull down menu EEE Enterprise IP Phone Customizing Your Phone 4 Click the Confirm to save the change Ringer Device for Headset Use Speaker vi Headset Send Volume 1 53 29 Return code when refuse 486 Busy here Y Return code when DND 480 Temporarily not available ei DND On Code Ga DND Off Code D I Allow Intercom Enabled vi Intercom Mute Disabled vi Intercom Tone Enabled vi Intercom Barge Enabled vi Call Completion Disabled vi Enable Semi Attend Transfer Enabled vi Blind Transfer OnHook Enabled b Attend Trans OnHook Enabled Transfer on Conference Hang up Disabled v Feature Key Synchronisation v Time Out for Dial now Rule 1 ACD Auto Available Disabled v ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled v Logon Wizard Disabled v PswPrefix Push XML Users configure the server s IP address on Web page when phone receives request it will determine whether to displa
46. ck is admin Audio Settings Volume You can adjust the volume of handset speaker headset Ring To adjust the volume when you are not in an active call 1 Press Menu gt Settings gt Basic Settings 2 Scroll to Phone Volume and press Enter hot key highlight the one you want to adjust the volume use the Volume Adjustment Bar or navigation keys to adjust the volume F hone Yolume 1 Handset Volume d Speaker Volume 3 Headset Volume Bask ee Enter 3 Press OK hot key to save the change or Back hot key to cancel sa Enterprise IP Phone Customizing Your Phone 4 And you can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status To adjust the volume when you are in an active call When Handset Headset Hands free mode is activated press the Volume Adjustment Bar to a comfortable level Note The volume can only be adjusted via Phone interface When you adjust the ring volume to 0 or press the Silence hot key when there is incoming call the icon dx will be shown on the LCD Press the Volume Adjustment Bar to adjust the volume and the icon will disappear Ring Tones You can adjust the type and volume of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu gt Settings gt Basic Settings 2 Scroll to Ring Tone and press Enter hot key 3 Use the navigation keys to highlight the specific one Ring Tone w
47. code via Phone interface 1 Press Menu gt Messages gt Voice Mail gt Set Voice Mail 2 Use the navigation keys to highlight the line for which you want to set enter the code which the phone used to connect to your system Press 123 hot key to select the proper input method 3 Press Save to save the change press Back to return to the previous menu Note Please contact your system administrator for the connecting code Different systems have different codes To configure Subscribe for MWI via the web interface 1 Click on Account gt Advanced gt Subscribe for MWI eni Enterprise IP Phone Basic Call Functions 2 Select Enable in the pull down menu display Codecs gt gt S Register Name SIP service subscriber s ID used for authentication Advanced gt gt oa sl User Name UDP Keep alive Message Enabled y User account provided by UDP Keep alive Interval seconds 30 VoIP service provider Login Expire seconds 3600 NAT Traversal e pre Q Defines the STUN server will 5060 gA be active or not RPort Disabled Proxy Require A special parameter just for SIP Session Timer seconds T1 0 5 ua Sie pe f Gi login to SIP Session Timer seconds T2 4 ogg server the value should SIP Session Timer seconds T4 5 com norteinetworks firewall Subscribe Period seconds 1800 gA ecs Choose the codecs you want DTMF Type RFC2833 e ena How to INFO DTMF
48. cts via the Web interface Click on Contacts gt Local Phone Book Please refer to the instruction above for the parameters detail Local PhoneBook Blacklist Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog Contacts Al Contacts v SA Hangup Index Name Office Num Mobile Num Other Num Account Groups E NOTE 2 361 361 3122 1245 Account2 C Fill out the contact 3 gt parm D information User i shouldn t leave contact 4 Andy 0 Auto a name blank 5 Jakey 0 Auto E 6 Kobe Auto C Delete 7 Peter 0 Auto E red paras ele e con you 8 Tom 2525 Auto E want to delete in the Z E grid and then press the D e Page Next Move To BlackList Delete All Del Move to Contact Blacklist Contacts Group Information Choose the contacts you want to move in the Name Groups grid and press the E button move to v ENRE Himn meg Auto sl Contact Blaklist to move Mobile Num it Add ect Del Delete All Other Num Import Account Auto A Please select the contacts list file Browse the file in XML Ring Auto v format ap Groups N A v ort XML ort XML Export dd at Click Export button and Add E Sear create a file with whose M name you prefer to export Import CSV Export CSV show title Se Enterprise IP Phone Customizing Your Pho
49. d To Export Import the old configuration file via Web interface 1 Click on Upgrade gt Advanced select Export Import Config click on Export button to export the file to your local computer 2 Click on Upgrade gt Advanced select Export Import Config click on Browse button select the specific configuration file in your local computer click on Import button 3 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error ng ee E Basic Advanced Custom Option 128 254 o 4 NOTE ceri Custom Option 0 T St k ee aa Specify the DHCP Option that URL SA you want to use for provisioning Refer to Auto Account gt Provision Manual for details e about provisioning Password SA o z d AES Key Common AES Key Z It is provided by ISP MAC Oriented AES Ke o Click this button to auto Zero Active Enabled y provision immediately mo Click this button to auto Wait Time s 10 S provision immediately PNP Config Enabled y Export Import ConfigExport the the settings and could import Click this button to auto provision Auto provision ei all the settings after reset immediately System Log There are two methods to Export Import Config DS A export the system log Local or Server Import Export Firmware Update The phone is delivered with pre installed firmware which allows operating your phone flawlessly If you require updati
50. d for securing wireless 802 1X access points and is based on the Extensible Authentication Protocol EAP This IP phone can support 802 1X For the details please consult your system administrator for more details EK 7 9 Enterprise IP Phone Advanced Phone Functions DSS keys Configuration Enter into the DSS key interface there are three types of key MEMERORY key LINE key Program key The configuration of LINE key and MEMERORY key are almost the same The phone has 10 Memory keys and 3 Line keys which are able to configure 35 features per key The following list shows the valid type on the Memory key or LINE key and provides a description of each feature The Memory key s default value for each key is N A which indicates the DSS key hasn t been configured for any features The Line key s default value for each key is Line e N A e Line e Speed Dial e BLF e BLF List e Voice Mail e Pick Up e Group Pickup e Call Park e Intercom e DTMF e Prefix e Local Group XML Group e XML Browser e LDAP e Broadsoft Group e Conference e Forward e Transfer e Hold e DND e Redial e Call Return e SMS e Record e URL Record e Multicast Page e Group Listening e Public Hold e Private Hold e Shared Line e Hot Desking e ACD EK 7 9 Enterprise IP Phone Advanced Phone Functions e Zero sp touch e URL Note 1 Quick access features like Intercom and Voicemail must first be configured on your PBX in o
51. e Blind Attended Semi Attended Transfer during a conversation Configure the key as Transfer 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Transfer is selected from the pull down menu Type 3 Enter the extension you want to forward to in the Value field 4 During a conversation press this key the phone will Blind transfer the call 5 If you leave the Value field blank the DSS key acts as a Transfer button 6 Click Confirm button to save the changes Hold This key function allows you to hold or retrieve a call during the conversation Configure the key as Hold 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Hold is selected from the pull down menu Type 3 Click Confirm button to save the changes DND This key function allows you to activate the DND function immediately when you o 8ST Enterprise IP Phone Advanced Phone Functions press the DSS key Press it again to deactivate DND mode Configure the key as DND 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 DND is selected from the pull down menu Type 3 Click Confirm button to save the changes Redial This key function allows you to access the Dialed Calls interface when press the DSS key in the idle state then you can select a call to dial out or add it to the contacts etc Configure the key as Redial 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Redial is selected from the pull
52. e Dial button to call out EERE Enterprise IP Phone Basic Call Functions 3 Or click on Contact gt Phone Call Info click on the number which you want to dial out from the call list the phone will dial out by corresponding account Contacts Local PhoneBook BlackList Remote PhoneBook Phone Call Info LDAP Broadsoft Call Log r gg e e e e em o Call Panel Diala Number Dial Hangup iiit Outgoing Identity 2105 192 168 1 199 v Call List Dialed List Index Date Time Local Identity Name Number 1 MonDec13 11 09 2105 192 168 1 199 2512 192 168 1 199 2 MonDec13 08 58 2105 192 168 1 199 3205 192 168 1 199 3 SatDeci1 11 51 2105 192 168 1 199 2522 192 168 1 199 A SatDeci1 11 50 2105 192 168 1 199 2522 192 168 1 199 5 SatDeci1 11 49 2105 192 168 1 199 wl ee 6 SatDeci1 11 49 2105 192 168 1 199 6203 192 168 1 199 Y Missed List Index Date Time Local Identity Name Number 1 SatDec11 12 20 2105 192 168 1 199 Ree 6203 192 168 1 199 2 SatDeci1 10 31 2105 192 168 1 199 Joyce EHS 8103 192 168 1 199 3 FriDec10 18 13 2105 192 168 1 199 Receptionist 14 8888 192 168 1 199 4 FriDec10 18 12 2105 192 168 1 199 Lily ERR 3207 192 168 1 199 5 ThurDec9 18 32 2105 192 168 1 199 Ree 6203 192 168 1 199 Received List Index Date Time Local Identity Name Number 1 MonDec13 09 20 2105 192 168 1 199 ER 8500 192 168 1 199 2 MonDec13 09 19 2105 192 168 1 199 Vin 8A 8500 192 168 1 199 3 SatDecl1 11 51 210
53. e as multicast Paging 2 Select the key Type as Multicast Paging in the pull down menu 3 Enter the multicast address es IP port in the Value field OSs Key 1 Multicast Paginc gt 239 0 1 15 10000 4 Click Confirm to save the configuration Note The multicast address ranges from 224 0 0 0 to 239 255 255 255 Users can also configure the phone to use a default codec for sending Multicast RTP stream via web interface r Enterprise IP Phone Advanced Phone Functions 1 Click on Phone gt Features 2 Select a codec i e PCMU from the pull down menu of the MulticastCodec configuration item MulticastCodec PCMU Y 3 Click Confirm to save the configuration To configure Listening Address es for receiving Multicast RTP stream via web interface 1 Click on Contacts gt MulticastIP Enter the Listening Address es which is preconfigured as multicast address IP port in the Listening Address field 2 Enter the Label String which will appear on the LCD screen when receiving RTP from the corresponding Listening Address Listening Address Label Priority LIP Address 259 01 19510000 T28 1 3 Click Confirm to save the configuration After pressing a Multicast Paging key on the phone the Phone sends RTP to a preconfigured multicast address es IP port Any phone in the local network then listens for RTP on the preconfigured multicast address es IP port For both sending and receiving of the multicast RT
54. e call Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances To enable disable Call Waiting via Phone interface 1 Press Menu gt Features gt Call Waiting gt Enter hot keys a Enterprise IP Phone Basic Call Functions 2 Use the navigation keys or Switch hot key to enable disable the call waiting option ll Waiting 1 Call Waiting 3 Use the navigation keys or Switch hot key to enable disable the Play Tone option This option used to define whether to play ring tones when there is call incoming during an active call 4 Press Save hot keys to save the changes or Back hot key to return to the previous menu To enable disable Call Waiting via Web interface Click on Phone gt Features gt Call Waiting option to do the relating changes Preference Features Softkey Layout DSS Key EXT Key Action URL Voice Ring Tones DialPlan SMS Forward SA NOTE Always C jon op Forward f This feature allows you Target i to forward an incoming On Code call to another phone number Off Code G E Target Busy IC jon loff The number to which the incoming calls will be Target SA forwarded On Code ER CES Off Code EA The code that will be BEER sent to PBX when it is No Answer C Jon op switched On After Ring Time seconds 10 v SA Off Code Tanet i e T
55. e do not power off during reboot or it will cause the flash memory error Reset to Factory You should reset the phone only in this case the phone configuration was changed and the phone is not functioning anymore To maintain the configuration of the phone you need your system administrator or service provider s advice To reset to factory via phone interface 1 Press the Menu gt Settings gt Advanced Settings 2 You are prompted to enter the required password the default one is admin 3 Scroll to Reset to factory option and press Enter hot key to enter the configuration interface 4 You are prompted to confirm the change press OK hot key to reset to factory settings or press Cancel hot key to return to previous menu 5 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error Note The reset to factory option must in the admin mode To reset to factory via Web interface 1 Click on Upgrade gt Basic 2 Click Reset button 3 You are prompted to confirm the change press OK to confirm the changes press Cancel to cancel the operation 73 Enterprise IP Phone Advanced Phone Functions If you confirm Reset to Factory contact list call history account settings etc will be lost You need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured manually unless mass provisioning is use
56. e flashing recording icon will be disappeared simultaneously 4 Follow the voice prompts to listen to the recording Configure the key as URL Record 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 URL Record is selected from the pull down menu Type 3 Enter the server URL in the Value field 4 Click Confirm button to save the changes Note During a conversation press this type of DSS key to start the recording process if the other party hung up your phone will turn to the idle status Multicast Paging Multicast is the delivery of a message or information to a group of destination simultaneously in a single transmission from the source creating copies automatically in other network elements A multicast paging is essentially a predefined broadcast address that the phone is programmed to listen to Each phone can be configured to listen to as many as 10 different multicast IP addresses The priority of the IP Addresses is equivalent to the stream priority 1 is the highest 10 is the lowest Streams with higher priorities will overlap those with lower priorities Users can configure the phone to send receive a Real Time Transport Protocol RTP stream to from pre configured multicast address without involving SIP signaling To configure a programmable key for sending Multicast RTP stream via web interface 1 Click on Phone gt DSS Key gt Memory Key Then choose the desired key you want to configur
57. e server which is used Secondary NTP Server cn pool ntp org e PAE tha clock of the phone Update Interval seconds 1000 S Update Interval Daylight Saving Time wi Specify the interval at which the unit will Fixed Type By Date C By Week Daylight Saving Time settings the time StartTime Month Day Hour Daylight Saving Time GE The parameter used to EndTime Month Day Hour l SE the daylight saving Offset minutes Rea Manual Time r Enable or disable to set Manual Time Disabled wl time manualy Time Format 24 Hour wl Ring Tone The upload ringtones Date Format WWW MMM DD SA must be format of wav whose sampling rate Live Dialpad Disabled v e should be 8K mono 16 bit U law compression Inter Digit Time 1 14 seconds 4 Flash Hook Time lt 800ms H Backlight Time seconds 30 ke ue Keyboard Lock Disabled Ki SA WatchDog Enabled v Enterprise IP Phone Customizing Your Phone Keypad Lock You can lock the keypad of your phone when you are temporarily not using it This function helps you to protect your phone from unauthorized use You can lock the following specific keys Menu Key The Menu hot keys cannot be used until unlocked You cannot access the menu of the phone Function Keys The hard function keys cannot be used until unlocked You cannot access the MESSAGE HEADSET CONF HOLD MUTE TRAN RD Keys History Directory DND OK X navigation Keys etc All Keys All of the keys cannot
58. e that allows accounts to login or logout in an IP phone After a certain account login the corresponding configuration of the account will be applied to the phone SE 9 Enterprise IP Phone Advanced Phone Functions Our phone can support two kinds of Hot desking Base Mode and Advanced Mode e Base Mode Press the DSS key which is configured Hot Desking when the phone is idle to activate the Base Mode In this mode the phone will clear all of the account registered on the phone then register the login account in the first line e Advanced Mode In this mode after registering the new account the phone will connect the URL to download the Xml file and configuration information of the new account Configure the key as Hot Desking 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Hot Desking is selected from the pull down menu Type 3 Enter the URL address in the Value field to activate the advanced mode Or you can leave it blank to activate base mode 4 Click Confirm button to save the changes Automatic Call Distribution ACD The Phone supports an Automatic Call Distribution ACD feature for specific servers The ACD feature allows the ACD system to distribute calls from a queue to registered IP phone users agents To use the ACD feature on the phone the user should pre configure a programmable key as ACD key To configure an ACD key via Web interface 1 Click on Phone gt DSS Key gt Memory Key o
59. ectrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Contents SEC EC AE Te EE 2 eco Mec Mb EE 1 Assembling the Phone svsiticscinnatnensisonnage anesthesia tanner tae sure AON e ee ASNeR ta 3 Configuration and Registration ege eege eR SN RN ENN ENEE Ee Eege 5 Configuring Vid Web Page ccsssseecccccccccccccccccccccccccccsccccssssssssssssssssssssssss 5 OPM GUILIN Vie CY OG EE 6 Overview BHBRHBRER ERE RHR RRR RRR RR RRP RR RR RRR RRR RRR RR RRR RRR RR RRR RRR Ree ee eee eee 2 7 Keypad ta odie et eh en ern en ee er ee er rr 7 EDIN U E WEE 9 LOMITA TUCO anran R E EEE 10 User Intern ICE EE 11 Customizing Your bhone ser KKK KKK KK ek v een LO CERC LUNGS ee Eeer 13 PRONE SC E 13 L NIUA LEE 13 BR lant nee e E 14 Key Dad LOC eege 17 E e Te 1S CEU OS EE 18 NO n a ara ane toeearetac a atte E easnee Seti ea aiane nee mtnset em neamneertnes 18 PNG MOMCS EE 19 OSES ge NEE 21 Contact Manage ENE eege 22 Pdit Add Rtg 8 e nh TEEN 22 IME EDIT CONI E i Eerie E 26 SIE E KGS EE 26 Remote Phone EE 27 Prod ON eea E E E E 28 LDAP errr E E E S 29 OTe DECUNGS E E A E E A A T A E ian 30 KEY G6 E EN 30 AUNE ea E EA 31 Acad CEPO onns ee et ee ee re re 32 RISCH cls ee ee ee ee eT 33 wiet Viel EC UNE 33 Olga E EE 34 EE 35 Missed call 0g ET 36
60. eizing the line ring back under the private hold status Some part s is ringing on the phone under the public hold status or all of the parts press hold Off It is not active as BLA Slow blinking green Fast blinking green Table 5 Line Keys LED Status Description Steady green The account is active EE Enterprise IP Phone Overview There is an incoming call to the account or there is a call on hold Off The phone is in idle status whatever registered unregistered Blinking green Table 6 Power Indication LED LED Status Description Steady green Power on Blinking green There is an incoming call or there is a call on mute Off Power off Icon Instruction The IP Phone displays different kinds of icons on its LCD you can refer to the following table for their meanings Icon Description Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed calls Call in Call out Input Method all letters and numbers Input Method numbers Input Method multi lingual letters in lower case Input Method multi lingual letters in upper case Call mute Call hold Voicemail SMS Call forward DND Do Not Disturb BAYH Rea B R E e LAAMa Auto answer i A O 5 Description In handset mode gt In headset mode 3 Enterprise IP Phone Overview wi In speaker mode qx Ring volume is 0 G The recording feature cannot be started P The record
61. er is on 6 Check the SIP register port the default value is 5060 I can t get the IP address 1 Make sure you have plugged the Ethernet cable into the WAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server 3 Try to set your WAN port to static IP client mode During a call I cannot hear any voice 1 Make sure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ITSP Have DTMF problem 1 Check which kind of DTMF you are using and whether it is compatible with the server 2 Consult the payload value with your ITSP How to change the time Select the time zone or enter the time information manually on the webpage or the phone How to answer the incoming calls during a call If a call comes in when you are in a conversation press the Answer hot key to answer the call or press the Reject hot key to refuse it How to refuse incoming calls during a call You can turn off the function of call waiting and then our phone will refuse all the incoming calls when you are in a conversation How to send SMS You could edit the SMS in the Menu gt Messages gt Text Messages r Enterprise IP Phone Trouble Shooting Note Make sure that the SIP server you have registered supports SMS function How to update the firmware 1 Enter the webpage of your phone go
62. es separated by space For example 192 168 3 10 192 168 3 78 will allow accesses from the two listed IP addresses Wildcards are not supported here The table below shows part of the available object identifiers OID on the phone MAX ACCESS The textual identification of the contact person for this 1 3 6 1 2 1 37459 2 1 1 0 managed node together with information on how to read only contact this person If no contact An administratively assigned name for this managed node By convention this is the node s fully qualified POO NiO ee domain anne If the name is unknown ge Ge is the EES zero length string 1 3 6 1 2 1 37459 2 1 3 0 The physical location of this node e g telephone closet 3rd floor If the location is unknown the value read only is the zero length string The time in hundredths of a second since the network management portion of the system was last re read only initialized 1 3 6 1 2 1 37459 2 1 5 0 The IP Phone s Firmware version 1 3 6 1 2 1 37459 2 1 6 0 The IP Phone s Hardware version 1 3 6 1 2 1 37459 2 1 7 0 Model of machine Description MAX ACCESS 1 3 6 1 2 1 37459 2 1 8 0 The IP Phone s MacAddress 1 3 6 1 2 1 37459 2 1 9 0 The IP Phone s IPAddress 1 3 6 1 2 1 37459 2 1 10 0 The IP Phone s LastUpVersion We recommend a SNMP test suite which is available at http www net snmp org The phone supports only SNMP v2c Basic GET requests can be run in order to retrieve in
63. ess it to enter the forward configuration page Co Press it to enter the Dialed Calls interface and select a record to dial out LED Instruction Table 1 DSS Keys configured as BLF LED Status Description Steady green The monitored account is active Blinking red There is an incoming call to the monitored account Steady red The monitored account is on a conversation Off It is not active as BLF Table 2 DSS Keys configured as BLA Bridged Line Appearances LED Status Description Steady green All of the members are in idle status Steady red Some part s is seizing the line Blinking green 300ms Some part s is ring back Blinking red 300ms Some part s is ringing Steady orange Some part s is on the phone Some part s is under the public hold status and all of the members can retrieve the call Some part s is under the private hold status and only the initiator can retrieve the call Blinking red 500ms Three way conference all of the parts press hold Off It is not active as BLA Blinking Orange 500ms Blinking green 500ms Table 3 Line Keys configured as BLF LED Status Description Steady green The monitored account is in idle status Fast Blinking green There is an incoming call to the monitored account Slow blinking green The monitored account is on an conversation Off It is not active as BLF Table 4 Line Keys configured as BLA LED Status Description Steady green All of the members are in idle status Some part s is s
64. formation from an SNMP capable device For example Action URL Action URLs are HTTP GET Requests allowing the phone to interact with web server applications To use this feature you should specify a HTTP URL corresponding to the predefined event In case the predefined event has taken place a HTTP GET to the specified URL is performed a Enterprise IP Phone Advanced Phone Functions HTTP GET requests may contain variable names and variable values which are separated by Each variable value starts with in the query part of the URL e g http 192 168 10 1 help xml MAC mac Action URLs can be triggered only by predefined events e g Log on To configure Action URL via web interface 1 Click on Phone gt Action URL 2 Enter a HTTP URL in the blank field Setup Completed htto 192 168 10 1 help xml model model Log On http 192 168 10 1 help xml Logon Sactive_user Log Off http 192 168 10 1 help xml Logoff active_url Register Failed Off hook 3 Click Confirm to save the Configuration Note Action URL are allowed to be HTTPS URL for more details contact with the system administrator The following table provides Variables can be used in the Action URL Descriptions MAC Address of the phone IP Address of the phone Device model name of the phone Firmware version of the phone SIP URI of the active user User part of the SIP URI of the active user Host part of the SIP URI of the active u
65. g an incoming call Press Reject hot key or X button to deny the incoming call directly DND Press DND hot key to active DND Mode Further incoming calls will be rejected and the LCD will display icon Press DND hot key again to deactivate DND mode You can find the incoming call record in the Call History You can also set DND function by the DND Code 1 Press Menu gt Features gt DND Code to enter the configuration interface 2 Set the DND On Code and the DND Off Code then press the Save hot key to save the changes 3 If the DND mode is not enabled when you press the DND hot key the phone will send a message to the server and the server will turn on the DND function Then any calls to the extension will be rejected by the server automatically The incoming call record will not be displayed in the Call History Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary To configure Intercom option via phone interface 1 Press the following hot keys Menu gt Features gt Intercom gt OK to enter the configuration page Intercom 1 Intercom Allow Disable 2 Intercom Allow To set whether to answer the incoming intercom calls 3 Intercom Mute To set whether to mute the incoming intercom calls automatically gt 3 Enterprise IP Phone Basic Call Functions 4 Intercom Tone To set whether to play ring tones when there is incoming intercom calls
66. he code that will be ge sent to PBX when it is On Code gA switched of Off Code a Call Waiting p This call feature allows General Information your phone to accept other incoming calls Call Waiting Enabled during the conversation Call Waiting Tone Enabled wl Busy waiting for the new eeh d iha incoming call switches i Auto redial Disabled wl bie mm J Hotline Number Key As Send SA When you pick up the phone it will dial out the Reserve in User Name Enabled v hotline number automatically Button Sound Enabled v Upload Logo Send Sound Enabled v The picture must be Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension mobile phone number etc There are three ways to transfer the call Blind Transfer Attended Transfer and Semi Attended Transfer If there are calls connected at present A can choose the extensions to be transferred To Blind Transfer via phone interface Sei Enterprise IP Phone Basic Call Functions 1 A and Bis on an conversation A press TRAN Button or Transfer hot key to place B on hold then A can dial the third telephone number C or press Directory hot key to enter the contact list then choose a record and press the Transfer hot key to call out 2 A shows on hold status for a short while A disconnect from the call 3 C answer the call Call is established between B and C 4 If C refused to a
67. his function 3 way Conference User can establish a three party conference during the conversation three phone parties can communicate with each other To establish a conference 1 Press the Conference hot key or Conf button during an active call 2 The first call is placed on hold Enter the number to conference in or press Directory hot key to enter the contact list then select a contact to conference in then press the Send hot key 3 When the call is answered User can have a private conversation at first And then press the CONF button or Conference hot key the conference is established between user and the other two parties STD Enterprise IP Phone Basic Call Functions 4 During the conference press the Split hot key to split the conference into two hold lines and press the Resume hot key to resume the selected call respectively 5 When you press the Hold key the conference will be on hold 6 User Hang up to disconnect all parties Network Conference If you want to make a conference with more than three people you can enable the function of network conference This function needs the server s support If you enabled this function you can put the meeting conference on the server To enable network conference via web interface 1 Click on Account gt Account X gt Advance gt Conference Type there is a pull down menu choose Network from the list 2 Enter the Conference URI 3 Click Confirm button
68. hone gt Dial Plan gt Replace Rule 2 Enter the desired Prefix Replace and Account 3 Click Add button to save the changes 4 You can also delete a specific one from the dial plan list Enterprise IP Phone Customizing Your Phone 5 You can select a record to modify then click Edit button to submit Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones Dial Plan SMS Replace Rule gt gt Si NOTE Index Prefix Replace Account C Digit 0 9 1 01 01234 i E GEN a IT ai o not use is 125478 1254 1 2 m defined as send key 3 4 rT digit digit Identifies any digit dialed 5 E that is included in the 6 C range 7 J digit digit digit 8 Specifies a range as a 9 C comme separated list 10 E x Matches any single digit character which is Prefix Replace Account dialed Add Edit Del Matches an arbitrary Dial now gt gt aE number of digits Area Code gt gt Block Out gt gt Dial Now Dial now enables you to define the specific length of any number letter in advance for example xxx next time when users dial 123 whose length matches the Dial now rule the phone will dial out 123 in one second without pressing Send button To set a Dial Plan via the Web interface 1 Click on Phone gt Dial Plan gt Dial now Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones Dial Plan SM
69. hones LCD below Alice s phone Mary s phone af Talking M ary From FWD Transfer 3606 3601 00 05 Via J ohn Alice 3606 calls John s phone which is busy Mary 3601 receives the incoming call from Alice and diverts to Mary diverted from John Note Diversion is not available on all servers Please contact your system administrator for more information Redirected call information is sent by SIP message in the Diversion header per draft levy sip diversion 08 or the HISTORY INFO header per RFC 4244 It depends on the server Multiple diversions may take place on the phone The phone receiving a diverted call i e Mary s phone in example above with the Diversion header will display the information of the last diverted party last encountered the phone receiving a diverted call e Mary s phone in example above with the History Info header will display the information of the first diverted first encountered a Enterprise IP Phone Advanced Phone Functions Suppress DTMF Display This feature allows the suppression of DTMF display when a number is dialed during an active call When the Suppress DTMF Display is disabled and you press number keys during an active call the IP phone displays each digit as dialed in the LCD interface When the Suppress DTMF Display is enabled the IP phone will display instead of dialed digits immediately in the LCD interface during the
70. hould specify a SIP URI pointing to the Music on Hold Server account When a call is put on hold the phone will invite this SIP URI to call the held phone to play music on hold The Music on Hold Server is an application acting as a SIP client which automatically answers to SIP INVITE messages and immediately plays audio from any source located anywhere LAN Internet To configure Music on Hold via Web interface 1 Click on Account gt Advanced 2 Enter the value of Music on hold server Music on hold server sip 201 192 168 1 10 3 Click Confirm to save your configuration or Cancel to cancel OE Enterprise IP Phone Advanced Phone Functions 1 Syntax of the Music on hold server is the same as which of SIP URI De All involved parties can not use encrypted RTP SIP Diversion Display When an outgoing call from the phone is being diverted to another party i e via call forward the phone will display the Caller ID of the new party Similarly the new party will display the Caller ID of the original caller and the redirected call information indicated by DIVERSION or HISTORY INFO header Call Diversion example 1 Alice calls John 2 John s phone is busy 3 John s phone forwards the incoming call to another party Mary 4 Alice s phone displays the Caller ID of the new party Mary 5 Mary s phone receives a call and displays the caller ID of the initiator Alice and the diverted party John See example of the p
71. i Party Conference you can add or delete any attenders also you can have a private chat with any member This function needs the server s support To enable ATS conference via web interface 1 Click on Account gt Account X gt Advance gt Conference Type there is a pull down menu select ATS from the list 2 Enter the Conference URI 3 Click Confirm button to save the changes Subscribe Register Disabled el Subscribe for MWI Disabled x MWI Subscription Period Scope 0 84600 3600 seconds Caller ID Header FROM vy Use Session Timer Disabled y Session Timer seconds EA Refresher Uac v Use user phone Disabled y Voice Encryption SRTP on op ptime ms 20 vy BLF List URI SA BLF List Code 97 Shared Line Disabled vi Dialog Info Call Pickup Disabled v a BLA Number SA BLA Subscription Period Scope 60 7200 300 Ee SIP Send MAC Disabled se SIP Send Line Disabled v SIP Registration Retry Timer Scope 0 1800 30 ei seconds Enable Signal Encode Disabled v Signal Encode Key Conference Type Conference URI ATS Network Network ACD Subscription Period 120 3600 Confirm Cancel To establish a conference 1 Press the Conference hot key or Conf button during an active call 2 Dialthe number to conference in then press the Send hot key 3 When the call is answered press the CONF button or Conference hot key 4 After the conference is es
72. ice transmission WAN Port Link auto negotiate PC Port Link auto negotiate ven VPN Active Disabled x Upload VPN Config H GEO Import Voice Qos Voice QoS 40 0 63 SIP QoS 40 0 63 LLDP The Link Layer Discovery Protocol LLDP is a vendor neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network Ty Enterprise IP Phone Advanced Phone Functions Enable LLDP function the phone will go to switch to get related VLAN parameters automatically Synchronous with VALAN in switch To configure LLDP via Web interface 1 Click on Network gt Advanced gt LLDP gt Active option in the pull down menu choose Enable 2 Then enter the corresponding Packet Interval in Packet Interval field 3 User can also disable this function when select Disable in active field 4 Click the Confirm button to save the changes ae eee Internet Port WAN PCPort Advanced LDP E NOTE Active Disabled E VLAN aS A VLAN is a logical local Packet Interval 120 Scope 1 3600s ge el a LAND that extends beyond a VLAN E single traditional LAN to a l z group of LAN segments WAN Port Active Disabled Ki given specific configurations VID 0 0 4094 USRPRIORITY 0 v Qos When the network PC Port Active Disabled capacity is insufficient l QoS could provide VID 0 0 4094 priority to users by
73. ilter Ei LDAP settings Server Address 0 0 0 0 SA Port 389 Q Base e UserName Eed Password e Max Hits 1 32000 50 E LDAP Name Attributes Gs LDAP Number Attributes SA LDAP Display Name ES Protocol Version3 wi Search Delay ms 0 2000 0 LDAP Lookup For Incoming Call Enabled vi LDAP Sorting Results Enabled v E LDAP Lookup For PreDial Dial Disabled vi Confirm Cancel Other Settings Key as Send Users can set a specific button or to active as the send button To set the send key via the IP phone interface 1 Press Menu gt Features gt Key as Send gt Enter to enter the configuration page ev as send 2 Press the Switch hot key to choose a button that you want to use as the send key or disable this option 3 Press the Save hot key to save the changes To set the send key via the Web interface 1 Click on Phone gt Features gt Key As Send o azao Enterprise IP Phone Customizing Your Phone 2 Highlight the specific one in the pull down menu then click Confirm button to Save the changes Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPlan SMS Forward Si E NOTE Always e lon op Forward This feature allows you Target O to forward an incoming On Code call to another phone number Off Code i T
74. inaccessibility of your phone and may also have an impact on your network performance Please contact your system administrator Account Settings The phone attempts to register the SIP server using the account data produced by the automatic or manual initialization Click on Account you will find the following parameters Fed Ir Description __ _ _ _ _ _ _ _ _ Register Status It shows the register status of the phone Account Active You can choose on off to enable disable the account respectively The name showing on the LCD of current device Display Name The local phone name showing on the other phone when calling Field Description Register name provided by ITSP User account information provided by ITSP Enterprise IP Phone Getting Started Account password provided by ITSP SIP Server SIP server address provided by ITSP When you have finished the Network and Account Setting configuration the Register Status Icons will show in the idle screen oy Register successfully CG Register failed WW Registering When all accounts register fail phone will display No Service by default When the phone reboot it will register automatically If many phones register at the same time this will affect the server the users can set the register power up time so that the phone will random register automatically within the set time Setting the power up time via web interface Click on Netwo
75. ine Key 2 Broadsoft Group is selected from the pull down menu Type 3 The default value in the pull down menu Line is N A 4 If you pre configure the Broadsoft Group on the Contacts then you can select a Broadsoft Group to specify the group in the pull down menu Line 5 Click Confirm button to save the changes BAER Enterprise IP Phone Advanced Phone Functions Conference This key function allows you to conference another party during a conversation Configure the key as Conference 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Conference is selected from the pull down menu Type 3 Enter the number you want to conference in the Value field 4 Click Confirm button to save the changes Forward This key function allows you to forward a call to other account Press the DSS key in the idle state the phone will turn to the Always forward configure interface then you can configure the Forward to number when there is any call to the extension will be forwarded to the configure number automatically Configure the key as Forward 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Forward is selected from the pull down menu Type 3 Enter the extension you want to forward to in the Value field 4 If you leave the Value field blank the DSS key acts as a Forward button 5 Click Confirm button to save the changes Transfer This key function allows you to perform th
76. ine for which to apply this key 4 Click Confirm button to save the changes Group Pick up This key function allows you to specify a group you want to monitor You can add accounts to the monitored group when the monitored group receives a call you can press this key to pick up the incoming call If the group receives multiple calls Simultaneously you will pick up the specific one the server assigns to you Configure the key as Group Pick Up 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Group Pick Up is selected from the pull down menu Type 3 Enter the feature code for example 79 in the Value field 4 This functionality will be applied to the line selected from the pull down menu Line 5 Click Confirm button to save the changes Call Park This key function allows you to place a call on hold at one phone and then retrieve the parked call from any other phone When the conversation which is monitored is transferred to an unused extension you can press this key to retrieve the call Configure the key as Call Park 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Call Park is selected from the pull down menu Type 3 Enter the feature code for example enter 681234 68 is the call park code and the 1234 is the extension you want to park in the Value field 4 This functionality will be applied to the line selected from the pull down menu Line 5 Click Confirm butto
77. ing cannot be stopped Z The recording box is full x This call cannot be recorded The recording session is successfully started User Interface There are two ways to customize specific options on your phones 1 Using keypad and display on the phone 2 Using Web user interface in an Internet browser from your PC please refer to Configuration and Registration to get into the Web interface In many instances it is feasible to configure the phone via both Phone and Web interfaces however some features can only be configured via either Phone or Web interface Please refer to the following table for differences Phone Options Phone UI Web UI Status IP MAC Firmware V V Network Phone Accounts Features Call Forward Call Waiting DSS Keys Key as Send Hot Line Anonymous Call Auto Redial Settings DND Code ReDialTone Emergency BusyToneDelay Return code when refuse Return code when DND Intercom Call Completion Basic Phone Functions Language Time amp Date Ring Tone Phone Volume Logo Customization d 11 LALALALA Ss AS Enterprise IP Phone Overview Advanced Phone Functions Accounts d Network Voice Codecs Echo Cancellation etc Phone Setting Backlight Contrast Lock Reset to factory Set admin password Set AES Key Auto Provision SIP Account User Option Account Active Label Display Name Regis
78. interface come into view 1 No operation or press Cancel hot key it will enter idle status 2 Press Status key to enters phone s Status interface and press OK button to return 3 Press OK key enter Network Setting interface press next key to enter an AutoP setting interface enter the corresponding contents press OK key to save the settings or Back key return to previous menu System Log Export If there are any errors happened in your phone you can export the system log and send to your system administrator for diagnosis To export the System Log 1 Click on Upgrade gt Advanced select Export System Log type if the type is Local it will export the syslog directly if the type is Server it will export the syslog to the specified server 2 Click Export button to export the file Enterprise IP Phone Advanced Phone Functions ro e Basic Advanced Custom Option 128 254 NOTE j j Custom Option St v E ee e des O Specify the DHCP Option that URL EA you want to use for provisioning Refer to Auto Account EA Provision Manual for details about provisioning Password SA K l AES Key Common AES Key L It is provided by ISP MAC Oriented AES Ke Y Click this button to auto ForbidZero Enabled J provision immediately _ SSES Click this button to auto WaitTime I5 provision immediately PNP Config Enabled sl Export L
79. is incorrect You can set the time manually or via the SNTP server which is used to synchronize the time To change the Time and Date via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date 2 If SNTP Settings is selected the phone will automatically get the time from the specific NTP Server Use the navigation keys to highlight the specific option and the relating changes You can set the Time Zone NTP Server1 Server2 and Daylight Saving respectively SNTP Setting 2 HTF Server 3 If Manual Setting is selected the time can be set manually Use the navigation keys to highlight the option and enter the specific date and time cl ap al Setting L Date M D 10 10 He 2 TimelHih S 17 hBr 57 4 Press Save hot key the time appears on the idle screen will be changed Press Back hot key to return to the previous screen gt Enterprise IP Phone Customizing Your Phone To set the time format via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date gt Time amp Date Format Time amp Date Format 1 Clock Switch 2 Use the Switch hot key to choose a preferred time format 12 hour or 24 hour 3 Use the Switch hot key to choose a preferred date format the IP phone can Support 7 kind of date display format 4 Press the Save hot key to save the changes and return to the previous screen To configure the Time and Date
80. isabled v UDP v Disabled v of S Off sl Enabled v Disabled i common v Ring1 wav Ring2 wav Ring3 wav Ring4 wav RingS wav Pim mel tars 5060 D o ch 5060 K o ch 5060 K ei ch 3478 uv ch o display Register Name SIP service subscriber s ID used for authentication User Name User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to Nortel server the value should be com nortelnetworks firewall Codecs Choose the codecs you want to use Advanced The Advanced parameters for administrator The IP phone supports the following voice codecs G723_63 G722 G726 16 G726 24 G726 32 G726 40 PCMA G729 PCMU and G723_53 You can enable disable the desired codecs via Web interface Please contact your System Administrator for more details about the codecs Enterprise IP Phone Customizing Your Phone To enable disable the codecs 1 Click on Account gt Codecs RSR NOTE Name i bscriber R service su er s name Basic gt gt which will be used for Caller ID display Codecs gt gt Register Name e SIP service subscriber s ID Disable codecs Enable codecs Sean Sak iter ication User Name User account provided by t VoIP service provider gt gt NAT Traversal Defines the STUN server
81. lan gt Block Out 2 Enter Block Out Number and Account click Add button to save the changes 7 Enterprise IP Phone Customizing Your Phone or choose the specific one in the list click Delete button to delete the record 3 You can select a record to modify then click Edit button to submit 4 You cannot dial out the number from your IP phone unless it is removed from the forbidden list Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPlan sms Replace Rule gt gt SA 2 NOTE Dia now gt gt ae Digit 0 9 Area Code gt gt Identifies a specific digit do not use ff it is Block Out gt gt defined as send key Index Block Out Number Account E beaan digit dialed 1 07597894 1 E that is included in the 2 0147 C EE 3 i digit digit digit 4 FI Specifies a range as a comma separated list 5 P e x R E Matches any single 7 F digit character which is 8 D dialed z E 10 S Matches an arbitrary G number of digits Block Out Number Account Add Edit Del Note 1 The numbers set in Emergency cannot use the dial plan rule 2 In the Account field you can enter 1 2 3 1 represents Account 1 2 represents Account 2 if the account box is empty it mean this rule works for all accounts Feature Synchronisation When enabled the synchronize function configure the DND FWD function on devi
82. le Outbound Proxy Server Outbound Proxy Server Transport Backup Outbound Proxy Server NAT Traversal STUN Server Voice Mail Proxy Require Anonymous Call On Code Off Code Anonymous Call Rejection On Code Off Code Missed call log Auto Answer Ring Type Conti 55555 55555 eeeee 192 168 1 10 Disabled v UDP i Disabled v Oo v off sl CETTE Disabled common bee Cancel 5060 5060 s Os 000 K o ch 5060 3478 Ki D User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to Nortel server the value should be com nortelnetworks firewall Codecs Choose the codecs you want to use Advanced The Advanced parameters for administrator Enable Disable missed call records Broadsoft Call Log This feature allows you to download call history from the server Enter the URL port username password and rename the phonebook Configure Call Log via web interface 1 Click on Contacts gt Call Log 2 Select the Call log Item 3 Enter the Display Name URL Port Username and Password r Enterprise IP Phone Customizing Your Phone 4 Click the confirm
83. monitor the status idle ringing or busy of other SIP accounts User can dial out on a BLF configured key To assign the key as BLF 1 Select Phone gt DSS Key gt Memory Key or Line Key select one of the keys you want to make the assignment there is a pull down menu in the Type field and select BLF from the list 2 Enter the number you want to monitor in the Value field 3 Inthe Line field select a line for which to apply this key 4 And then enter the feature codes in the extension field lt 0 Enterprise IP Phone Advanced Phone Functions 5 Press Confirm button to save the changes Please refer to LED Instruction for more details about the LED status in different situation Note In the Web interface you can enter pickup code in the Extension field to enable the pickup function For example if you enter 212 in the value field and enter the pickup code 83 in the Extension field when there is an incoming call to 212 press the BLF DSS key the call is picked up by the phone BLF List This key function can monitor the list status You can add accounts to the monitored list the server sends messages to the phone to decide which account BLF list to be monitored Configure BLF List key via web interface 1 Click on Account gt Advanced gt BLF List URI enter the BLF List URI 2 Enter the BLF List Code in the BLF List Code field 3 Click Confirm button to save the changes To configure BLF List
84. mous Call gt Enter to enter the configuration page Anonymous Call 1 Line ID Line 1 2 Press the Switch hot key you can choose the Line ID to enable this feature 3 Press the navigation keys to enter and select whether to enable the anonymous call function This feature allows making a call with the display of call identification information which has been blocked Anonymous Call d Anonymous Call 4 If you want to realize this function by server please choose and enter the Call On Code and Call Off Code When you choose to enable the Anonymous call function on your IP phone it will send information to the server and the server will enable disable the anonymous call function for your IP phone automatically Anonymous Call 2 Call On Code 5 Press the navigation keys to enter and select whether to enable the Anonymous rejection function The feature allows rejecting all calls from O33 Enterprise IP Phone Customizing Your Phone callers who have blocked the display of their calling identification information calling number and calling name Anonymous Call _ Rejection Disable 6 If you want to realize this function by server please select and enter the Reject On Code and Reject Off Code When you enable the anonymous reject function on your IP phone it will send information to the server and the server will enable disable the anonymous reject function for your
85. n Dialog Enab ed v IsDeal180 Enabled v Logon Wizard Disabled he PswPrefix PswLength 0 PswDial Disabled i PushXML Server IP Use Logo Disabled v SA Canfirm Cancel Call Completion Have encountered such a situation When you call a contact but the other side is busy on a call Do you want the server to inform you immediately when the contact ends the call in order to establish a conversation with each other in time Call Completion can help you to solve this problem To configure Call Completion via phone interface 1 Press the following hot keys Menu gt Features gt Call Completion to enter into the configuration page all Completion 1 Call Completion Disable 2 Press the Switch hot key select whether to enable this option 3 Press the Save hot key to save your changes Answering a call Answering an incoming call 1 If you are not on an active call lift the handset to answer it using the handset 5 Enterprise IP Phone Basic Call Functions or press the Speaker button to answer it using the speakerphone or press the Headset button to answer it using the headset 2 If you are on an active call the LCD will prompt to display Incoming Call xxx Press Answer hot key to answer the call or Reject hot key to refuse it During the conversation you can alternate between Headset Handset and Speaker phone by pressing the corresponding buttons or picking up the handset Denyin
86. n to save the changes 6 Retrieve the parked call by dialing the call park retrieval code and the parked extension from any other phone Intercom This key function is useful in an office environment as a quick access to connect the operator or the secretary Before configure the Intercom DSS key enable allow Intercom via Web interface You can refer to Basic Call Function Intercom Configure the key as Intercom 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Intercom is selected from the pull down menu Type 3 Enter the extension number you want to intercom in the Value field gt Enterprise IP Phone Advanced Phone Functions 4 This functionality will be applied to the line selected from the pull down menu Line 5 Click Confirm button to save the changes Note Intercom feature is not available on all servers Please contact your system administrator for more details DTMF This key function allows you to send out the desired DTMF number during the conversation The number needs to be set in advance Configure the key as DTMF 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 DTMF is selected from the pull down menu Type 3 Enter the specific number in the Value field 4 Click Confirm button to save the changes Prefix This key function allows you to dial a call with the prefix number When press the DSS key in the idle state the phone will be ready to make a new
87. nable this function when the power is on or press the corresponding DSSKEY the phone will turn to the zero sp touch interface Configure Zero sp touch when the power is on via web interface 1 Click on Upgrade gt Advanced gt Zero Active in the pull down menu select Enable to enable this function 2 Enter the time in the Wait Time field C 7 9 Enterprise IP Phone Advanced Phone Functions 3 Click Confirm button to save the changes SS Basic Advanced Custom Option 128 254 NOTE j i Custom Option v Custom Option Type String SA Specify the DHCP Option that URL you want to use for provisioning Refer to Auto Account Provision Manual for details about provisioning Password Gs d z AES Key EE Q It is provided by ISP MAC Oriented AES Ke 5 Click this button to auto ForbidZero Enabled provision immediately Click this button to auto WaitTime 5 provision immediately i ConfigExport the i E B the settings and could import Click this button to auto provision Auto provision ei all the settings after reset immediately System Log There are two methods to Export Import Config GIS SA export the system log Local or Server Import Export Export System Log Local D ei Export PCAP Trace Stat Epot Confirm Cancel Enter into zero sp touch interface first a countdown
88. nd the update of it the common phone book is usually carried out on the server or IPPBX to maintain up to date public phone book terminal users need to have remote phone book function When the users browse the remote phone book the terminal will check and download the latest information released on the server in time and display on the terminal for the user To set the Remote Phone Book via Web interface 1 Click on Contacts gt Remote Phone Book Local PhoneBook BlackList Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog NOTE Index Phone Book Url Phone Book Name Remote phone book HTTP 123 aBd This feature allows you to download contact list from the server Input the phonebook URL and rename the phonebook u e GA NM r 2 Input the Phone book URL and the phone book name then click Confirm EC 2 Enterprise IP Phone Customizing Your Phone button to save the changes To check the Remote Phone Book via Phone interface 1 Press the Dir gt Remote phonebook 2 Enter to the Remote Group page choose a special one and press the Enter hot key it will go to the corresponding URL address to download the contact information for you _Riemoate Group di i 3 3 Back _ Enter Note 1 This IP phone can support 5 remote phone books at most 2 Every contact in the remote phone book can set se
89. ne Import Export Contact list Import Export Contact List via Web interface 1 Click on Contacts gt Local Phone Book Local PhoneBook Blacklist Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog Contacts All Contacts v E Hangup Index Name Office Num Mobile Num Other Num Account Groups a EJ NOTE 1 12345 326 325 552 Auto v Add Contact Blacklist 2 361 361 3122 1245 Account2 E r out the contact information User 3 Auto Lm shouldn t leave contact 4 Andy 1010 Auto a name blank 5 Jakey 3030 Auto 6 Kobe Auto J Delete 7 Peter 1000 Auto IT reneged ee bes e e contact you 8 Tom 2525 Auto A want to delete in the 9 JE grid and then press the 10 FI button Delete to confirm Page Next Move To Bache Delete All Del Move to S Contact Blacklist Contacts Group Information Choose the contacts you want to move in the Name Groups arid and press the f r button move to t v dein in Contact Blaklist to move Mobile Num l ee t Add Ect Del Delete All Other Num Import Account Auto v i Please select the contacts list file Browse the file in XML Ring Auto Sg format Dale Groups N A v A SES Ge a e import xm Export xm Chek Export button and Add Edt Search SESCH create a file with whose OS name you prefer to export Import CSV Export CSV M
90. ng the phone s firmware please contact your system administrator You can only update the firmware via Web interface Please do not power off or unplug the Ethernet cable during the updating To update the firmware manually via Web interface 1 Click on Upgrade gt Basic select the firmware file in your local computer 2 Click on Upgrade button to update the new firmware To update the firmware automatically via Web interface 1 Click on Upgrade gt Advanced configure the relating settings Custom Option Custom Option Type URL Account Password Common AES Key and MAC Oriented AES Key PNP config and Check New Config 2 Click Confirm button the phone will check the server for a new firmware in a O 7 9 Enterprise IP Phone Advanced Phone Functions specific time and it updates automatically if there is new firmware 3 Users can also update the firmware immediately by pressing Auto provision button Configure Auto Provision via phone interface 1 Press Menu gt Settings gt Advanced Settings gt Auto Provision 2 Enter the URL User Name and Password 3 Click the Save hot key to save the changes The parameters of the Auto provision Parameter Description Update Protocol The phone can be updated via TFTP FTP or HTTP TFTP Server If you choose TFTP as protocol TFTP you need to enter the TFTP server IP address and port Check new config You can specific the period that your phone checks the new firmware from the
91. nswer the call it will prompt A that the transfer operation is failed If the current mode is speaker it will ring up if the current mode is handset or headset it will play ring tones for every five seconds Pressing any function keys to exit the prompt interface This function should be supported by server To configure Attended Transfer via phone interface 1 A and Bis on an conversation A press TRAN Button or Transfer hot key to put B on hold then A can dial the telephone number C or press Directory hot key to enter the contact list then choose a record and press the OK or Send button to dial out 2 After C answered it A and C can have a private conversation without B hearing then A press the Tran button or Transfer hot key to complete the transfer 3 A will be disconnected from the call Call is established between B and C To configure Semi Attended Transfer via phone interface 1 A and Bis on an conversation A press the TRAN button or Transfer hot key to place B on hold then A can dial the new number of C or press Directory hot key to enter the contact list then choose a record and press the OK or Send button to dial out 2 While Cis ringing A hang up or press the Transfer hot key Then A will turn to the hold status and the LCD will display as Transferred 3 A disconnect from the call when C answer the call Call is established between B and C Note Make sure that the SIP server you have registered supports t
92. ntacts and then set the ringing tone for each group To edit the Ring option via Web interface 1 Click on Phone gt Ring 2 Internal Ringer Text To set group name For example family 3 Internal Ringer File To select a special ring tone for the group Bf Enterprise IP Phone Advanced Phone Functions 4 Click the Confirm button to save the changes Status Account Network Phone Upgrade Preference Features 10 Softkey Layout Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File DSS Key EXT Key Action URL Voice DO DO Ringl wav b Ringl wav b DO Ringl wav NW Cd Ringl wav v Cid Cid Cid Ring w NW Tones Dial Plan E7 NOTE sms Trouble Shooting I can not register to the server 1 Check the IP address If you set your WAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP serv
93. o another phone VK number Off Code Dei Target Busy C jon loff The number to which the incoming calls will be Target ae forwarded On Code SA On Code Off Code Ei The code that will be sent to PBX when t is No Answer ion loff switched On After Ring Time seconds 10 vi Off Code Taat e The code that will be sent to PBX when t is On Code Q switched Off Off Code E Call Waiting This call feature allows General Information your phone to accept other incoming calls l Call Waiting Enabled Y during the conversation Zi Enabled v Key As Send Cal Waiting Tone a Select or as the Auto redial Disabled v send key e Hotline Number Key As Send Gi Enable Disable auto redial you pick up the a poe it will dial out the Reserve in User Name Enabled v hotline number Auto Answer Auto answer allows an incoming call to be answered without requiring any action by the user This is a useful feature for people who have difficulty in using their hands or fingers who have a visual impairment or who have a cognitive impairment You can BBP Enterprise IP Phone Customizing Your Phone set this function to a special account To set Auto Answer via the IP phone interface a Press Menu gt Settings gt Advanced Settings enter the password and press enter hot key b Then press Accounts gt Line X to enter the configuration page use the navigation keys to select Auto Answer option L Bute Answer
94. o o 9 2 I3 GG Well D T eh Cc as em Cc 1 2 3 Spojeno JOYCE CR s r o Venhudova 6 614 00 Brno CR IC 25317571 DIC CZ25317571 Tel 420 539 088 010 Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz WELL SIP T26P User manual IP PHONE Released for firmware versions V61 About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment It features fashionable and sleek design abundant telephony applications broad interoperability with the popular 3 party VoIP products fulfilling the VoIP deployment needs from enterprise and ITSP In this User Guide you will find everything you need to quickly use your new phone Be sure to verify with your system administrator that your network is prepared for configuring your IP phone As well be sure to read the Packing List section in this guide before you set up and use the phone Declaration of Conformity ES Hereby it s declared that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This is a class B device in a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in el
95. onds 4 Flash Hook Time lt 800ms a GF Backlight Time seconds 30 S i Keyboard Lock Disabled vi WatchDog Enabled v rs Enterprise IP Phone Customizing Your Phone To configure the Daylight Saving Time settings via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date gt SNTP Settings gt Daylight Saving SNTP Setting 4 Daylight Saving Automatic 2 Press the Switch hot key to choose Off On Automatic options 3 Press the Save hot key to save the changes To change the Daylight Saving Time Settings via the Web interface 1 Click on Phone gt Preference gt Daylight Saving Time to do relating changes 2 Select Enable option then you can set the Daylight Saving Time 3 Select Automatic There is a table named as AutoDST xml has been saved in the configuration file if the table includes daylight saving time of your time zone it will show the Fixed Type By Date or By Week And the daylight saving time is unchangeable unless to update the AutoDST xml via auto provision Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones Dial Plan SMS WEB Language English k S NOTE DHCP Time Disabled v Time Zone Time Zone 8 China Beijing sc ei Choose the time zone you are in Primary NTP Server cn pool ntp org ere Serer Th
96. parameter allows you configuring the proxy to send RPort responses back to a particular address and port The default is disabled This document defines an extension to the Session Initiation Protocol SIP This extension allows for a periodic refresh of SIP Session Timer SIP sessions through a re INVITE or UPDATE request The refresh allows both user agents and proxies to determine if the SIP session is still active Subscribe This parameter could set the period of the subscription The Period seconds default value is 3600 DTMF Type Select the DTMF type You can only configure these settings via Web interface 1 Click on Account 2 Select the desired account 7 Enterprise IP Phone Advanced Phone Functions 3 Click on Advanced to do the relating settings ve e EJ NOTE Bask gt gt EE display Codecs gt gt SE SIP service subscriber s ID Advanced gt gt used for authentication UDP Keep alive Message Enabled Y o ee olad by UDP Keep alive Interval seconds 30 VoIP service provider Login Expire seconds 3600 amp si E WE Local SIP Port 5060 EA be active or not RPort Disabled v RE SIP Session Timer seconds T1 0 5 GA a ina repr SIP Session Timer seconds T2 4 shag server the value should SIP Session Timer seconds T4 5 com nortelnetworks firewall Subscribe Period seconds 1800 i DTM
97. prise IP Phone Getting Started Configuration and Registration If you are administrator you need to do some simple configuration to make the phone work If not please contact your system administrator or service provider for more details Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone Enter it for example http 192 168 3 35 into the address bar of web browser The default administrator s login name and password are admin admin The default user s login name and password are user user Note Please locate your PC in the same network segment of IP phone 192 168 3 X to access the web configuration page Please consult your system administrator for help Network Settings Click on Network gt Internet Port WAN DHCP Under the default situation the phone attempts to connect a DHCP Server in your network in order to obtain its valid network settings e g IP address sub mask gateway DNS server etc Static IP Address If your phone cannot contact a DHCP Server for any reason you need to enter the network settings manually via Static IP Address Please contact your internet administrator for more details PPPoE If you are using the xDSL Modem you can connect your phone to the internet via PPPoE mode Please contact your ITSP for the User Name and Password for internet access Note Using the wrong network parameters may result in
98. r Line Key 2 Select ACD in the pull down menu of Key Type 3 Select the right line for ACD DSS Key1 ACD od Line 1 hi 4 Click Confirm to save the configuration Once the user wants to subscribe to a queue in order to receive incoming calls the user presses the ACD key The LCD screen prompts the user to specify the following information e User ID the phone number s used to login into the queue e Password the password used to login to the queue ACD 1 User ID a 2 Password CT HU Enterprise IP Phone Advanced Phone Functions When ready to receive calls from the server the phone user logs into a queue and changes the phone status to available manually using the IP phone UI press DSS Key again to enter to the ACD Status page then select the phone status as Available Unavailable If the phone is set to available then the server begins to distribute calls to this phone Note ACD feature is not available on all servers Please contact your system administrator for more information Zero sp touch This key function allows phone to complete configuration just need to provide the server s user name and password Configure the key as Zero sp touch 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Zero sp touch is selected from the pull down menu Type 3 Click Confirm button to save the changes URL This key function allows you to send HTTP requests to a web se
99. rder to work on your phone See your system administrator for more information Users can alSo connect EXP38 EXP39 to extend the DSS keys to 38 or more Line This key function is used to accept incoming calls and allows placing active calls on hold or resuming them It can also be used to make a call using a specific extension Configure the key as Line 1 Click on Phone gt DSS Key gt Memory Key 2 Line is selected from the pull down menu Type 3 This functionality will be applied to the line selected from the pull down menu Line When the default value is Auto press Line DSS key in the idle state to make a call the phone will select an available extension as the outgoing extension 4 Click Confirm button to save the changes Speed Dial This key function allows you to speed up dialing numbers often used or hard to remember Optionally you can also configure a speed dial key to dial prefix numbers With this option the prefix numbers automatically dial when you press the DSS key Configure the key as Speed Dial 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Speed Dial is selected from the pull down menu Type 3 Enter the number you want to dial out in the Value field 4 This functionality will be applied to the line selected from the pull down menu Line 5 Click Confirm button to save the changes BLF You can configure the key for Busy Lamp Field BLF which allows you to
100. re which is based on xml language and http https service you can use tools such as php javascript etc accordance with the established syntax to generate server side functions dynamically to meet the need of the user xml file and then download it to phone by http https In order to realize a simple browser feature Using xml browser customers can achieve the customized features such as weather information stock information date of inquiry access to address book google search news browsing playing music etc Configure the key as Xml Browser 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Xml Browser is selected from the pull down menu Type 3 Enter the URL address you want to connect to in the Value field 4 Click Confirm button to save the changes LDAP This key function allows you to access LDAP quickly you can refer to Contact Management gt LDAP for more details Configure the key as LDAP 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 LDAP is selected from the pull down menu Type 3 Click Confirm button to save the changes 4 When you press this key in the idle state the phone will enter into the contact search interface Broadsoft Group This key function allows you to access Broadsoft Group Press the DSS key under the idle state you can enter into the Broadsoft Group interface Configure the key as Broadsoft Group 1 Click on Phone gt DSS Key gt Memory Key or L
101. rea Code Area codes are also known as Numbering Plan Areas NPAs These are necessary for the most part only when dialed from outside the code area and from mobile phones Area codes usually indicate geographical areas within one country although the correlation to geographical area is becoming obsolete For non geographical numbers as well as mobile telephones outside of the United States and Canada the area code does not correlate to a particular geographic area To add the area code via the Web interface 1 Click on Phone gt Dial Plan gt Area Code 2 Enter the Code and Account set the Min Length and the Max Length option and then click the Confirm button to save Phone SC oftkey L Preference Features S yout DSSKey EXTKey Action URL Voice Ring Tones DialPlan sms Replace Rule gt gt E7 NOTE Dial now gt gt S Digit 0 9 Area Code gt gt Identifies a specific digit do not use ff itis defined as send key Code Min Length 1 15 i Max Length 1 15 15 Account 1 Confirm Cancel Block Out gt gt Block Out digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range asa comma separated list x Matches any single digit character which is dialed Matches an arbitrary number of digits The specific phone numbers can be forbidden to be call out from your IP phone 1 Click on Phone gt Dial P
102. rface 1 2 3 4 5 Press Dir gt Local Directory Select a group and press the Enter hot key Use the navigation keys to highlight the one you want to move press Option hot key and scroll to Move to Blacklist press OK hot key It will pop up a warning frame asking whether confirm to move the contact Press OK hot key to confirm the operation or press the Cancel hot key to return to the directory 4 ontact Howe selected to blacklist 7 Note If a contact is moved to the blacklist then the call from this contact cannot get through To move a contact in History to Contacts via Phone interface 1 2 3 4 Press History hot key to enter the call history list Use the navigation keys to highlight a record and then press the Option hot key to pop up the field highlight Add to Contacts option then press the OK hot key to enter the edit interface Press the abc hot key to switch the input mode After the edition press the Save hot key to save the change Then you can go to Contacts interface to check the record To search a contact via Phone interface 1 2 Press Dir gt Local Directory gt Search It will turn to the Search interface and then you can enter the query condition press the OK hot key OM Enterprise IP Phone Customizing Your Phone 3 Then the phone will show the record which qualified _ Search Contact Cane el abe Delete To add delete edit move the conta
103. rk gt Advanced gt Registration random enter the time in the field Note Should the IP PBX SIP registrar require an authentication you will be prompted to enter the correct password Make sure you are using the appropriate input method or enter the password via the web interface Configuring via keypad Network Settings Press Menu gt Settings gt Advanced Settings enter the password and select Network gt WAN Port PC Port VLAN Webserver Type 802 1x Settings VPN Option to enter the internet relating configuration page Account Settings Press Menu gt Settings gt Advanced Settings enter the password and select Accounts to configure the account settings You can refer to the above Configuring via Web Page for the parameter detail Enterprise IP Phone Overview Overview Keypad Instruction Power Indication LED ee ga Speaker DTMF Keypad Keypad SE Navigation Key m ge DSS Keys k Adjustment Bar You can check the following list which introduces the IP phone s keypad in details Power Indication LED It will show the power status it will be on if the phone is powered off if the phone is not powered and blink when someone calls in or there is a call on mute Hot Keys The screen will display labels for these keys to identify their context sensitive functions and you can custom hot keys under different status Line Keys These buttons are used to
104. rt User Name and Password 3 Press the Save hot key to save the changes LDAP LDAP can support these functions 1 Search the contact Press the DSS key which is set up as LDAP enter a number or letter in the new interface the phone will search the contact in LDAP server which following the Certain rules and show it in the LCD user can choose the contact to call out 2 Search the incoming call the phone will search the local directory when there is a coming call If they can t find the contact in the local directory it will search them through LDAP server and show the contact name in the LCD The LDAP Lookup For Incoming Call option can be configured to enable or disable this function via web interface 3 The function of Dial up directory under the dial interface each time you press a key there are inquiring for a number It will show on the LCD and let the user to choose The LDAP Lookup For PreDial Dial option can be configured to enable or disable this function via web interface To set the LDAP via the Web interface 1 Click on Contacts gt LDAP 2 Configure the corresponding options a Enterprise IP Phone Customizing Your Phone 3 Click Confirm to save the change LocalPhoneBook Blacklist Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog LDAP Name Filter e yes LDAP Number F
105. rte server the value should be com nortelnetworks firewall Codecs Choose the codecs you want to use Advanced The Advanced parameters for administrator Enable Disable anonymous call Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up a Enterprise IP Phone Customizing Your Phone To set auto redial via the IP phone interface 1 Press Menu gt Features gt Auto Redial gt Enter to enter the configuration page Auto Redial 1 Auta Redial Sitch 2 Press the Switch hot key you can select whether to enable the Auto redial function 3 Press the navigation keys to select and set the redial interval It is measured by seconds 4 Press the navigation keys to select and set the redial times 5 Press the Save hot key to save the changes Note If you enable the auto redial function after no operations for 5 seconds in the auto redial interface it will turn to the idle interface automatically To configure auto redial via the Web interface 1 Click on Phone gt Features gt Auto Redial 2 Select Enabled or Disabled in the pull down menu then click Confirm button to save the change Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPlan SMS Forward SA CO NOTE Always IC on Oo Forward This feature allows you Target to forward an incoming On Code call t
106. rver Configure the key as URL 1 Click on Phone gt DSS Key gt Memory Key 2 URL is selected from the pull down menu Type 3 Enter the URL in the Value field 4 Click Confirm button to save the changes SNMP Simple Network Management Protocol SNMP is an Internet standard protocol for managing devices in IP networks It is used mostly in network management systems to monitor network attached devices for conditions that warrant administrative attention SNMP exposes management data in the form of variables on the managed systems which describe the system configuration These variables can then be queried and sometimes set by managing applications For further information you can refer to http en wikipedia org wiki SNMP By default the phone does not accept SNMP requests This is necessary because SNMP might introduce unwanted security threats The phone only supports the GET request of SNMP SET or other requests are not supported To enable SNMP you must specify what IP addressed may send SNMP requests to the phone To configure SNMP via Web interface 1 Click on Network gt Advanced 2 Select Enabled in the pull down menu of SNMP Active 3 Enter the Port number and Trusted Address a Enterprise IP Phone Advanced Phone Functions snmp Active Enabled Port 161 0 65535 Trusted Address 19 2 168 1 10 4 Click Confirm to save your configuration Note 1 You may use several trusted IP address
107. ser SIP URI of the callee Display name of the caller Display name of the callee Call id Call duration callDirection Indication of the call as sender or recipient SIP URI of the caller Action URI Opposite to Action URL Action URI allows the phone to interact with web server applications by receiving and handling HTTP GET requests To simply verify this feature you can enter the following string into the browser address bar and press Enter http 192 168 10 5 cgi bin ConfigManApp com key DNDOn Then the phone with the IP Address of 192 168 10 5 if existed will turn on DND Be aware that only predefined phone events are supported by the phone 5 Enterprise IP Phone Advanced Phone Functions The following table provides the predefined phone events Phone Events key OK key ENTER Press the OK button or Enter soft ke key SPEAKER Te press the LZ button key F_TRANSFER Press the transfer button key VOLUME_UP Increase the volume key VOLUME_DOWN Reduce the volume Press the wwe button key F_HOLD Hold Resume the call key X key 0 9 POUND Enter the DTMF number include Numeric or keys key L1 L6 Press a line key 0 9 RD Press the RD button key UP DOWN LEFT ae RIGHT Press the navigation key Music on Hold Music on hold MOH is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold To use this feature you s
108. server Power on Repeatedly Weekly Power on Repeatedly Power on Weekly and Disabled Scheduling You can specific the period in days which the phone checks and updates the new firmware the range is 1 30 days Note Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore The upgrade priority is PNP Custom Option URL by descending Users can also delete some configuration options by Auto provision for example to delete the admin password Automatic firmware upgrade via the keypad is available only under the circumstance of all accounts unregistered or unsuccessfully registered If the automatic firmware upgrade via the keypad is necessary please contact your system administrator for the specific function code Decryption This IP phone can support y000000000004 cfg and mac cfg files encryption and decryption for user authentication to realize security usage If there are any encrypted y000000000004 cfg or mac cfg files on the server users can open the webpage of your IP phone Click on Upgrade gt Advanced select and fill in the Common AES Key for y000000000004 cfg should be 16 bit and MAC Oriented AES Key for mac cfg should be 16 bit option then click the Confirm button to decryption the files and upgrade to the new version Shown as below E CH E Enterprise IP Phone Advanced Phone Functions eee Basic Advanced
109. ssage press No hot key to return to previous menu Delete Message To edit the message via Web interface 1 Click on Phone gt SMS 2 Select the Account and enter Number Message content 0 Enterprise IP Phone Basic Call Functions 3 Click Send button to send out the message or Cancel button to cancel the operation Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPan SMS Account 55555 w NOTE SMS Number Input the phone number eg 2103 which you are going to send dsadadsadsadzc message to Message Note You cannot perform the messaging via Web interface except edit Message BEE Enterprise IP Phone Advanced Phone Functions Advanced Phone Functions Account Settings Please refer to the previous part Configuration and Registration for the basic Account setting information The following table lists the instruction of the field about the advanced Account Setting Field Name Description UDP Keep alive Defines whether to active the phone UDP Keep alive Message mechanism The default is Enabled UDP Keep alive This parameter specifies how often the phone will send a Interval seconds packet to the SIP server Default is 30 seconds This parameter specifies the time frequency that phone Login a refreshes its registration The default interval is 3600 Expire seconds seconds Local SIP Port Local SIP port The default value is 5060 The
110. tablished initiator can continually add conference members press Add hot key to enter into dial up interface enter the number press Send button to dial out when people answer the call he have been attended to the conference 5 Initiator can have a private chart with any member choose any members in phone member list and then press PriChat hot key both sides enter into private chart mode if there only 3 CONF members both sides begin to private o BaT Enterprise IP Phone Basic Call Functions chart and the third party enter into a Hold mode If there are more than 3 attender and then the other attenders keep on talking If you want to end the private chat press ExitPri hot key 6 Initiator can remove any CONF members choose any members in phone member list and then press Remove hot key again 7 Initiator Hangs up the conference is over Message The phone supports SMS Short Messaging Service and Voicemail if you want to use them please make sure that your VoIP telephony system supports this functionalities and your accounts message has been enabled Voicemail Voice mailbox messages which are usually stored on a media server of local or hosted VoIP telephony system it can be retrieved from phone New voice messages can be indicated both acoustically and visually as described below e The idle screen will indicate the new voice messages coming e The MESSAGE button will be lighted To configure the Voicemail
111. ter Name User Name Password SIP Server Register Status Server Option Registrar Server Registrar Port Outbound Proxy Server Backup Outbound Proxy Server OutBound Status NAT Traversal STUN Server STUN Status Missed call log Auto Answer Other Features 8 SS e ee Messages d J History d V Directory v d Contacts d J Blacklist d V Remote Phonebook vV V Broadsoft vV Note The above table only indicates most of phone functions rather than all of them Please refer to the relating parts for more details The default administrator password is admin z Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface This option allows you to review e Network status IP Address Mac Address Gateway DNS WAN LAN etc e Phone status Model Hardware version Firmware version Product ID MAC etc e Accounts The 3 SIP accounts status To check the Phone Status via Phone interface 1 Press OK button directly or Menu hot key choose the Status option 2 Use the navigation keys to scroll through the list and check the specific one To view the Phone Status via Web interface Open the web browsers and input the IP Address http WAN ip address Enter the account and password default account and password are both admin Click St
112. ternational 3 Press Save to save your changes 7 Enterprise IP Phone Basic Call Functions Active Call Mute This function allows you to mute the microphone of the active audio device during a call you cannot be heard by the other party You can still hear all other parties while mute is enabled When you press the MUTE button all of the conversation will be muted To mute resume a conversation 1 Press MUTE button during a conversation to mute the calls the icon will be Shown on the LCD 2 Press MUTE button again to turn on the microphone Call Hold This call function allows you to place an active call on hold In this case your IP PBX might play a melody or message to the other party while waiting Other calls can be received and made while a call is put on hold To hold resume a call via Phone interface 1 Press the HOLD button or Hold hot key to place your active call on hold 2 During the call there will be a dodo sound for each 30 second suggesting that the current call is placed on Hold 3 If there is only one call on hold press the Resume hot key or Hold button to retrieve the call 4 If there are more than one call on hold press the line button or the Up Down button to highlight the call then press the Resume hot key or HOLD button to retrieve the call Note When you are under the call hold status putting down the handset the conversation will go on over the speaker instead of hanging up th
113. the headset is connected to the Headset Port in advance In the dial up interface the icon will be showed in the idle screen You can also dial the number first and then select the method you will use to speak to the other party Call Methods You can dial the number directly by filling the SIP Server in the registered interface But the number which you dialed must be in accordance with SIP server If you have registered more than one account you can select a certain account to make your call 1 Press the Right navigation key to select a default account when your phone is in idle status 2 Inthe dial up interface press the Line hot key to select an account Then press the Select hot key to confirm 3 Press the three line keys on the keypad to active the chosen account Then 1 Dial the number you want to call or 2 In dial up interface press Pool hot key use the navigation button to highlight your choice enter into the corresponding option or 3 Press the RD button to enter the Dialed Calls interface then use the Up Down navigation keys to select a record 4 Press the DSS keys which have been set as speed dial button Then press the Send button or Send hot key to make the call out if necessary EEE Enterprise IP Phone Basic Call Functions You can also dial up via web interface 1 Click on Contact gt Local Phone Book BlackList click on the number which you want to dial out and then the phone will dial out b
114. tion then press Enter hot key 67 Enterprise IP Phone Advanced Phone Functions FE Port Option 1 Bridge Af 2 Router 2 If you select Bridge it will save and return to the previous menu 3 If you select Router you will be prompted to enter the IP Address Subnet Mask DHCP Server Disable Enable etc 4 Press Save hot key to save the changes or Back hot key to return to the previous menu To configure PC Port settings via Web interface Click on Network gt PC Port to do the relating configuration Consult your system administrator for more information vt ae ce ae Internet Port WAN PC Port Advanced 7 As Bridge EJ NOTE C AsRouter Bridge S In Bridge mode PC Port IP Address 10 0 0 is treated as transparent l with Internet Port Subnet Mask Router Enable DHCP Server Enabled In Router mode the phone behaves as a router when the PC Port a Kass is the LAN port of the End IP Address D kelen Confirm Cancel VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain regardless of their physical location The following table lists the instruction of the field about the VLAN Setting Field Name Description QoS When the network capacity is insufficient QoS could provide priority to users by setting the value Local RTP Port Define the port for voice transmission WebServer Users can select the We
115. to your extension 5 Intercom Barge To set whether to answer the incoming intercom calls during a conversation If the option is enabled when there is incoming intercom calls to your extension and you are on an intercom conversation it will refuse the call automatically or it will put the current call on hold and put the incoming intercom call through 6 Choose and set the different options by Navigation keys and the Switch hot key 7 Press the Save hot key to save your changes To configure Intercom option via web interface 1 Click on Phone gt Features 2 Configure Allow Intercom Intercom Mute Intercom Tone or Intercom Barge You can refer to the above instruction for more information Call Forward This feature allows you to forward an incoming call to another phone number such as a cell phone or voice mailbox The following call forwarding events can be configured e Always Incoming calls are immediately forwarded e Busy Incoming calls are immediately forwarded when the phone is busy e No Answer Incoming calls are forwarded when the phone is not answered after a specific period To configure Call Forward via Phone interface 1 Press the following hot keys Menu gt Features gt Call Forward gt Enter You can also press the Tran button to enter the forward setting page directly when the phone is in the idle status 5 Enterprise IP Phone Basic Call Functions 2 There are 3 options Always Forward Busy
116. veral phone numbers In addition you can enable or disable the search remote phonebook for caller ID feature via web interface If it s enabled the phone displays the name of the caller stored in Remote Phone Book when there is an incoming call To enable search remote phone book via Web interface 1 Click on Phone gt Features 2 Select Enabled in the pull down menu of SRemoteNameEnable SRemoteNameEnable Enabled Y 3 Click Confirm to save the configuration Broadsoft Broadsoft phone book is the same as the Remote Phone Book This feature allows you to download contact list from the server Configure Broadsoft via web interface Click on Contacts gt Broadsoft Select the Broadsoft Item and then enter the Server port username password and rename the phonebook Local PhoneBook Blacklist Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog Broadsoft Item Hem sl ei NOTE Displayname ABC E Broadsoft Directory Tor This feature allows you Server HTTP 1111 Q opene ege contat tex Port 1234 from the server Input the phonebook User URL port username password Password Q and rename the phonebook confirm cmc Configure Broadsoft via phone interface 1 Press Menu gt Features gt Broadsoft Settings Menu gt Broadsoft Dir Settings ey Enterprise IP Phone Customizing Your Phone 2 Select Broadsoft Item enter the Display Name Server Po
117. will be active or not k Proxy Require A special parameter just for Nortel server If you login to Advanced gt gt Nortel server the value should be com nortelnetworks firewall Confirm Cancel Codecs Choose the codecs you want to use 2 Use the navigation keys to highlight the desired one in the Enable Disable Codecs list and press the Pl to move to the other list 3 Click Confirm to save the change Note 1 Codec selection can only be set via Web interface 2 If codec G722 is negotiated the LCD screen prompts call in process with HD voice Contact Management Edit Add Delete Contact You can store a large number of contacts in your phone s directory You can add edit delete dial and search for a contact in the contact list The directory includes Local Directory Blacklist Remote Phonebook and Broadsotft To add a Group via Phone interface 1 Press Dir gt Local Directory 2 Press Group hot key to enter to the Add Group page 3 Enter the group name and choose the ring a Enterprise IP Phone Customizing Your Phone 4 Press the save hot key to save dd Group Mame po Back abe Delete Save To add a contact via Phone interface 1 Press Dir gt Local Directory 2 Select a group and press the Enter hot key 3 Press Add hot key enter Name Office Mobile number Account and other information of the contact from the keypad
118. y Call Completion Disabled vi Enable Semi Attend Transfer Enabled vi Blind Transfer OnHook Enabled v Attend Trans OnHook Enabled Transfer on Conference Hang up Disabled a Feature Key Synchronisation Disabled v Time Out for Dial now Rule 1 ACD Auto Available Disabled ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled k Logon Wizard Disabled kl PswPrefix PswLenagth 0 PswDial Disabled PushXML Server IP Use Logo Ce e Logo settings you can select pil System logo you can also choose Upload Logo The pixel lt 132 64 Custom logo to upload your own logo Upload Cancel Confirm Cancel Note 1 You can also upload the Logo by AUTO PROVISION 2 By the Web interface users can set a logo to be a System Logo or a Custom Logo and the Custom Logo can be deleted 3 Only support DOB format file For more information please contact the system administrator Programmable Key The hot key navigation keys and function keys on the keypad are editable Users can customize specific features for these keys according to their actual needs Baa Enterprise IP Phone Customizing Your Phone This function can only be set via the Web interface 1 Click on Phone gt DSS Key gt Programmable Key Preference Features SoftkeyLayout DSSKey EXTKey Action URL Voice Ring Tones DialPlan Sms Memory Key gt
119. y corresponding content on the phone which sent by the specified server or not To set Push XML via Web interface 1 Click on Phone gt Features gt PushXML Server IP enter the server IP in the field 2 Click the Confirm button to save the change ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled v Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled 4 Logon Wizard Disabled v PswPrefix PswLength 0 PswDial Disabled PushXML Server IP 10 1 3 145 Use Logo Disabled y Confirm Cancel OEE Enterprise IP Phone Customizing Your Phone WatchDog When WatchDog function is Enabled phone will auto reboot after 10 seconds if some important process of phone crash When disable the function the phone will not reboot Configure watchdog via web interface Click on Phone gt Preference gt WatchDog in the pull down menu select enable or disable this function Flash Hook Timec 800ms 1 Gei Backlight Brightness ls E Backlight Timeisecands fis g LCD Contrast ji sl e Keyboard Lock Disabled gt WatchDog Enabled Sei TEE Enterprise IP Phone Basic Call Functions Basic Call Functions Making a call Call Devices You can make a phone call via the following devices 1 Pick up the handset icon kb will be showed in the idle screen 2 Press the Speaker button icon will be showed in the idle screen 3 Press the Headset button if
120. y default account Local PhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Upgrade Broadsoft CallLog Contacts Al Contats Hangup Index Name Offce Num Mobile Num Other Num Account Groups 1 12345 326 325 552 Auto a 2 361 361 3122 1245 Account2 3 Auto 4 Andy 1010 Auto C 5 Jakey 3030 Auto 6 Kobe Auto 7 Peter 1000 Auto E 8 Tom 2525 Auto C 9 ja 10 E See Next Contacts Group Information Name Groups Office Num Ring Auto k Mobile Num Add Edt Del Delete all Other Num Account Auto x i Please select the contacts list file Ring Auto NW Groups N A v ETE Import XML Export XML Add Edit Search Import Cu Export csv Show title NOTE Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank Delete Contact Blacklist Select the contact you want to delete in the grid and then press the button Delete to confirm Choose the contacts you want to move in the grid and press the button move to Contact Blaklist to move it Import Browse the file in XML format Export Click Export button and create a file with whose name you prefer to export 2 Or click on Contact gt Phone Call Info enter the number in Dial a Number select the line from the Outgoing Identity list Then click on th

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