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Thinfinity® Remote Desktop Workstation User`s Guide

1. 2014 Cybele Software Inc Advanced Settings e 7 3 4 Authentication Mode You will find two authentication levels while using Thinfinity9 Remote Desktop Workstation The first level is the application authentication it will prompt anytime you access Thinfinity9 Remote Desktop Workstation from a browser The second level will be required every time you establish Remote Desktop or File Transfer connections and it corresponds to the remote machine s security authentication User security schema e 2 Remote Desktop Credentials 1 Application login 1 Application Login The first level provides access to users into the Thinfinity amp Remote Desktop Workstation application You can set three different authentication modes to access the application None Digest and Windows Logon 2 Remote Desktop Credentials Once logged into the application the users will be able to make Screen Sharing connections without having to authenticate again However if they start Remote Desktop or File Transfer connections they will be prompted to authenticate again on the remote machine If you have set up Windows Logon as authentication mode the application will use the same Thinfinity amp Remote Desktop Workstation credentials to log into the remote machine Single Sign on and won t ask the user for new credentials In order to setup the application access security control go to the Security tab in the Thinfinity amp Rem
2. Use Video Driver lt Show Remote Pointer Remote Access Permission Allow access at all times VA Prompt timeout 5 seconds Inactivity timeout 10 minutes General Presentation The Screen Sharing General tab presents you with the following options Use Video Driver If the option is checked the video driver is used This enhances image and performance Show Remote Pointer When accessing the remote desktop shows the remote cursor image Disable it to use the local cursor 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual Remote Access Permission Prompt timeout Inactivity tiemout Choose whether the application will ask for permission before a Screen Sharing connection gets established Allow access at all times Ask for authorization On Timeout allow access Ask for authorization On Timeout deny access Does not ask for authorization allowing all connections Asks for authorization and if the machine user does not answer the authorization dialog within the timeout margin the application allows the remote connection Asks for authorization If the machine user does not answer the authorization dialog within the timeout margin the application denies the remote connection Setup the timeout for the Ask for authorization options of the Remote Access Permission field Set up the amount of time that T
3. 5 3 Using Thinfinity Remote Desktop Workstation for the first time Once Thinfinity amp Remote Desktop Workstation is installed and configured access Thinfinity amp Remote Desktop Workstation from any other machine or device by following the nex steps 1 Open your preferred web browser 2 Type into the address bar https Thinfinity9 Remote Desktop Workstation Server IP 808 1 3 Now you can choose between three connection modes to get into the remote machine select the one of your preference and follow the steps on the matching column below DEED Remote Desktop mode Screen Sharing mode File Transfer mode Select Remote Desktop as 1 Select the the connection mode connection mode E CS ES Click on the Config button located below the icons 2 Set up your and to the right and take a look atjand to the right and take a look at the Display Resources Program personal preferences Experience Advanced and Security personal preferences Customize them if you please 3 Press Connect press Connect Enter Credentials 4 Enter the remote machine credentials when required Password After entering the remote machine credentials press Log in 5 Press Log In 6 Enjoy your Remote connection On the Window s Start menu press Log off or just close the brow ser tab 7 Disconnect Select Screen Sharing as the connection mode E o Click on t
4. File Transfer Presentation Mode Flexible authentication methods Remote Printing and much more Some using scenarios 1 Telecommuting 2 Remote assistance 3 Online presentations 4 File transfers Technology details Thinfinity amp Remote Desktop Workstation grants access to applications and desktops running on Windows Terminal Services You can even remote into RDS VDI platforms such as session based applications or virtual desktops Thinfinity amp Remote Desktop Workstation screen sharing rests on todays web standards AJAX JSON and HTML5 Thinfinity amp Remote Desktop Workstation does not require Flash Java ActiveX Silverlight or any other setup on the end user side and can be used from almost any device The application supports Internet Explorer 9 Firefox Chrome Safari and other HTML5 capable web browsers IE8 and earlier versions may be enhanced with HTML5 features by the addition of the Chrome Frame plug in See more Architecture Security Getting Started Features Advanced Settings Copyright 2010 2014 Cybele Softw are Inc All rights reserved 2014 Cybele Software Inc 6 Thinfinity amp Remote Desktop Workstation User Manual 3 Architecture The architecture for a Thinfinity amp Remote Desktop Workstation deploymentis compos ed of e a Server Machine running Thinfinity9 Remote Desktop Workstation Thinfinity amp Remote Desktop Web Client which loads on an HTML5 browser Thinfi
5. Inc Features 51 7 Advanced Settings In order to configure the Advanced Settings you will have to open the Thinfinity amp Remote Desktop Workstation Manager Look for the Thinfinity amp Remote Desktop Workstation icon in the tray bar click on this icon and select the Settings option Presentation Settings Help T E Exit 2m Customize 1 41 AM EN B E00 10 27 2014 On the next topics you will find a detailed explanation for each tab ofthe Thinfinity amp Remote Desktop Workstation Manager General Communications Security Screen Sharing License The Settings tool main menu is composed by the two sub menus that follows File Menu File Help Language b Close The File Menu is composed bythe following options 2014 Cybele Software Inc 52 Thinfinity amp Remote Desktop Workstation User Manual Allows you to choose different languages for the application Click on the Language that you want the application to work with Language English is the default language cI Click on this option to exit the Thinfinity Remote Desktop SCH Workstation Manager Help Menu File Help Help Buy Thinfinity amp Remote Desktop Workstation About Thinfinity amp Remote Desktop Workstation The Help Menu is composed bythe following options Takes you to the application online Guide Help Buy Thinfinity amp Remote Takes you to the Cybele Sofware B
6. 2014 Cybele Software Inc Architecture Windows XP 32 bit Windows XP 64 bit Windows Vista 32 bit Windows Vista 64 bit Windows 7 32 bit Windows 7 64 bit Windows Server 2003 32 bit Windows Server 2003 64 bit Windows Server 2008 32 bit Windows Server 2008 64 bit Windows Server 2012 Requirements With Thinfinity amp Remote Desktop Server any Windows Mac OS X Linux Android and iOS user can remote into Windows Desktops or work with single Windows Applications Web Client e OS independent e HTML5 compliant Web Browser Internet Explorer 9 0 10 0 Firefox 17 Chrome 22 Safari 6 0 1 iOS 5 1 1 Android 2 3 4 0 Server Machine e Windows XP 32 bit Windows XP 64 bit e Windows Vista 32 bit Windows Vista 64 bit Windows 7 32 bit Windows 7 64 bit Windows Server 2003 32 bit Windows Server 2003 64 bit Windows Server 2008 32 bit Windows Server 2008 64 bit Windows Server 2012 2014 Cybele Software Inc 3 Thinfinity amp Remote Desktop Workstation User Manual 4 Security Security and privacy are essential when accessing remote desktops through the Internet Thinfinity Remote Desktop Workstation provides a reliable state of the art security that keeps the exchanged information safe Secure connections All the connections to Thinfinity amp Remote Desktop Workstation from the browser are performed over HTTPS Thinfinity amp Remote Desktop Workstation provides you with the means to
7. affects other visual settings Desktop Background Check this option to show the desktop background Check this option to show Windows Visual Styles the Visual Styles appearance of common controls colors borders and themes Check this option to show menu and windows animations when you scroll or expand a drop down menu Menu and Windows Animation Check this option to allow Clear Type a font smoothing SERIES option added to Windows Server 2008 Show Window Content Check this option to show the contents ofthe window 2014 Cybele Software Inc 22 Thinfinity Remote Desktop Workstation User Manual while being dragged Otherwise a transparent border is dragged Check this option to configure the DWM to redirected the Desktop Composition desktop drawing to off screen surfaces in video memory Also the desktop will present many visual effects While Dragging All of these options enhance the look of the remote desktop and use more bandwidth 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation now supports Multi touch input in desktop touch devices This means you can use touch options remotely as long as the Windows version of the remote desktop supports touch input Using Windows 8 and Windows Server 2012 the remote Windows desktop will receive your touch input and interpret it as if you were touching the remote screen Multi touch Redirection is enabled will work in desktop touch devices a
8. and Specify here the complete path to the executable file file name of the program you wish to connect to Arguments Add any arguments you need to pass onto to the 9 program if necessary This field can be blank Inform a context directory for the program set on the field Program path and file name Most times it s the path where the executable file is located Start in the following folder Show Windows By default the Windos Login and Logout screen that Login and Logout show the username are not shown so the connection Screen to the RemoteApp application is more seamless 2014 Cybele Software Inc Features 21 6 1 4 Experience Preferences FD Thinfinity Cy Remote Desktop WORKSTATION Remote desktop NT Experience Browser Smart sizing Input Multitouch redirection Graphics RemoteF X Desktop background Visual styles Menu and window animation Font smoothing Show window contents while dragging Desktop composition The Remote Desktop Experience tab presents you with the following options By checking this option the connection image will be scaled The smart stands for a behaviour in which the maximum size of the connection will be the original desktop size Smart Sizing Check this option to enable Multitouch Redirection Read See Fadireation more about Multitouch Redirection Check this option to enable RemoteFX Read More RemoteFX about Remote FX This option
9. directory e g img ThinVNC png BrandingFilesWyLogo png You will find other relative path examples on the topics Changing the logo and Customizing the web files D k BrandingFiles Date modified 10 26 2014 11 55 PM File folder Outside the webroot The customized files can also be placed in any other disk location In that case 412 KB 2 msvcr90 dll Application extens 53 Libraries 2 msvcr100 dll Application extens Documents D PafCreator Application 588 KB 2 Music amp ssleay32 dll 01412 01 PM Application extens 324 KB Pictures amp Thinfinity RemoteDesktop Workstation 10 24 2014 7 06 PM Application 4 380 KB B Videos VideoDriverSetup 10 23 2014 5 31PM Application 967 KB JE Computer Ek Network Loe QU Ji er Program Files Thinfinity Remote Desktop Workstation gt X 4 Search Remote Desktop Workstation ol Organize v z3 Open Include in library v Share with v New folder v fl e sk Favorites Name Date modified Type Size BE Desktop MM BrandingFiles 10 26 2014 11 55 File folder J Downloads LL cert 10 26 2014 11 53 File folder ij Recent Places n Printer 10 26 2014 11 54 File folder P vm server J Symbols 10 26 2014 11 53 File folder A irene backup no bor A web 10 26 2014 11 53 File folder J cybelesoft com _ copyright 10 23 2014 4 19 PM Text Document 2KB Software Releases v frdlib dll 10 24 2014 5 20 PM Application extens 652 KB J Lie
10. each modified file Alias index html BrandingFiles my index html css index css BrandingFiles my index css c Save it 5 Open the application and check out the changes Take into account a Any line in the WebAliases ini file that starts with a semicolon will not be considered by the application It can be used to leave comments b The paths located in the HTML CSS and other contents will be kept relative to the original file location This means that you won t have to change the content paths when customizing this files 2014 Cybele Software Inc 5 Thinfinity amp Remote Desktop Workstation User Manual 7 5 3 Files Location We recommend that you to create a new folder in order to keep the customized files instead of leaving it all together with the original ones On doing so you will a Have the possibility to get back to the original interface configuration at anytime b Make sure that your files will be safe after a version upgrade You can also choose whether to place the files inside or outside the webroot structure Read next how each option will behave differently Inside the webroot When the directory that will keep the customized files is created inside the webroot directory 1 The files will be accessible externally from a URL similar to https 127 0 0 1 BrandingFiles customizedFile html 2 The paths to the files indicated in the WebAliases ini can be relative to the webroot
11. es eese seen tenete ena nn nnns natn th tna ra sata sn atate than ara se sain atate sa saas 41 4 Presentation Manage tis sc eiie iecit ee rae rto druerne e ee euro c e kk pesas Ode su Dua p EE na bd Nanin 42 Setting up the Invitation Template eessen 43 Using the Presentation Manager eeeeeeeeeeeeeeeeeeeeeeeenee enne enne enne enne tn tete nn tn tn nnne nnne nnne nn tenete nnne tenen 44 Batelfabl ziese TR 45 Fell ee 46 ApplicationiSelection eee p Eee Eaux 47 Attending a Presentation elei eese sese eene te tenete tete tenete tete tese tn te sese sa sn sese sh sh tesa se sh tasa sese sese 48 5 Remote Printing nione ict ip eee ieeeo Pede oor LEE n EU aao NEE EHE R RO Pe EDD ERROR XR ERE DEVE dA iin 50 Advanced Settings 51 1 Gene 53 PA COMMUNICATIONS T 54 Verifying the Communication Settings eese eese sese eene ne nete te tenete tete tete tenete tese sn sn sete sese 56 Thinfinity amp Remote Desktop Workstation Listening Port 57 2014 Cybele Software Inc Configuring Internet ACCESS cccccccccscscscsescsceeeescececseeceseussasasesesasesesssasesesesaeseeeaseceesescaceeseseaeeeseaeeeenens 58 Enabling RDP Gonnerenger edel 59 Dynamic DNS and Certificate Sharing cscscccsesssssesesssesesesesssesesesssesesesesesesesesnsesesescsesesesesesesnessesesneseesesss 60 Configuring PIN Resolution ect teet de
12. order to test if this option did open the port access Thinfinity amp Remote Desktop Workstation through the provided address https pin_number ThinVNC net from a computer outside the network If it connects to the application it means the portis already open and you are ready to go If you get an Invalid parameters message itmeans you will need to forward the port manually as follows 2 1 Port Forwarding a Access the router by typing into a browser the IP for the Default Gateway b Authenticate with the router credentials c Go to the port forwarding section and pick a port for internet access It can be the same port number as the one Thinfinity amp Remote Desktop Workstation is running on or a different one d Forward the internet port to the machine internal IP where you have installed Thinfinity amp Remote Desktop Workstation and the port where it s running e Save the changes If you need help configuring the router contact us at support cybelesoft com You can then distribute this address to provide internet access to this machine via Thinfinity amp Remote Desktop Workstation 2014 Cybele Software Inc e Thinfinity amp Remote Desktop Workstation User Manual 7 2 2 2 Accessing Through ThinVNC net There are two ways of accessing Thinfinity amp Remote Desktop Workstation through the generated Dynamic IP Address 1 Use the whole address a This address is generated on the Thinfinity amp Remote Desktop Wo
13. this license on another machine The deactivation button will be enabled only when a license is already registered on this machine To deactivate your already registered license follow the steps bellow 1 Click on the Deactivate button 2 Press Yes on the Confirmation Dialog 3 You will receive a message confirming the license deactivation c Show the current Licensing Status Right after you install Thinfinity amp Remote Desktop Workstation the license status will be Trial This status will be kept until the trial period is over You are able to see how many days the trial period still has left Trial 2014 Cybele Software Inc Advanced Settings s After buying Thinfinity Remote Desktop Workstation license and registering you will have the application status turned to Registered ou will be able to view your registration information 1 Registered to Email Serial Number License type Expiration date License limits and Enabled features License Activated NOOR WD If you do not register a license and your trial period is over the Trial Expired status will turn to Trial Expired During this status the application won t be available Contact us regarding pricing and or licensing questions or visit our website http www cybeles oft com buy 2014 Cybele Software Inc
14. PN Thinfinity Ky Remote Desktop WORKSTATION Thinfinity amp Remote Desktop Workstation HTML5 Remote Access User guide 2 Thinfinity amp Remote Desktop Workstation User Manual Table of Contents About This Document 4 Introduction 5 Architecture 6 Security 8 Getting Started 9 1 Installing Thinfinity amp Remote Desktop Workstation eene 10 2 Configuring Thinfinity amp Remote Desktop Workstation eene 11 3 Using Thinfinity amp Remote Desktop Workstation for the first time 12 Features 13 1 Remote Desktop E 15 II O OT OTTEN 16 Resources 2d 31 3 M00 ERR R 17 Program Preferences 18 Experience Preference ssssscsssssssscssssssssesssssscsssssssseassessessassesseseansesenscasseesesuaesesesasassesesanaesesesaeaeseessanesseatass 21 M ltitouch Redirectionh eU ERR RUN ERE eS URN E ettet Remote FX I RS Advanced Preferences Security Preferences Supported RDP Shortcut Keys EH le BE II O OT TN 30 Control Preferences trt EENEG 31 Advanced Preferences iaa eaaa nirera akii tete nett tete anat thia ta toit sna seta thea arada snas tata ana ta 32 Toolbab uen a aaa MI icc ire 34 SHOrt cut KeyS 36 KO OT Cl EE Security Preferences Navigating File Options eene Remote Folder Area Options eese eese
15. SSL Certificate If you want to learn how each of these features work click on the related link above Thinfinity amp Remote Desktop Workstation Manager x File Help General l Communications Security Screen Sharing License Authentication None Digest Windows Logon admin Manage SSL Certificate Apply Cancel On the Thinfinity Remote Desktop Workstation Manager Security tab you will find the following options Choose the level of authentication for the user s access to Thinfinity Remote Desktop Workstation Users will still need to authenticate afterwards against the computer they connect to if they use Remote Desktop or File Transfer No authentication for Thinfinity amp Remote Desktop Workstation Ess access This is only recommended for local access onmes Set your own credentials for SES Digest Thinfinity amp Remote Desktop Workstation access authentication Manage the authentication with the Windows Active Directory When you enable this option type the Allowed Users in the box below separated per line or using a semi colon Windows Logon Press this button to access the options for replacing the default Manage SSL Certificate Thinfinity amp Remote Desktop Workstation installed certificate with your own 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual Always remember to press Apply in order to save the changes
16. ServerlP Port 3 Select Remote Desktop as the connection mode 4 You can also customize the personal settings Display Resources Program Experience Advanced and Security 5 Press the Connect button 6 Enter the remote machine credentials and press Log In If you are using Windows Logon as Authentication mode this screen won t be shown since the application will log in using the same credentials already authenticated against Thinfinity amp Remote Desktop Workstation 7 Here is your Remote Desktop session loading Enjoy the Remote Desktop connection as you if you were in front of the remote machine 3 amp Windows 7 Utimate Get to know about the available Supported RDP Shortcut Keys 2014 Cybele Software Inc 16 Thinfinity amp Remote Desktop Workstation User Manual 6 1 1 Display Preferences PN Thinfi O Remote Desktop WORKSTATION Remote deskto 28 Display Color Depth True color 16bit Y Resolution Fit to browser window Y Image Quality Good v Back The Remote Desktop Display tab presents you with the following options Color Depth Choose the color depth for the remote computer view Choose from the available list of resolutions The options include Fit to browser window and Fit to screen ideal for hiding the browser and working on full screen mode The connection image quality is related directly with the application performance higher quality lower performance
17. The default Image quality is Optimal because it presents the best cost benefit between quality and performance cost If you need to have more quality or better performance take a look at the other options below Resolution Highest Works only with PNG images and has no Image Quality compression 096 compression Optimum Combines PNG and JPEG images 20 compression Good Works only with JPEG images 40 compression Faster Works only with JPEG images 5096 compression 2014 Cybele Software Inc 6 1 2 Resources Preferences Thinfinity O Remote Desktop WORKSTATION Features Remote desktop Resources Program Experience Advanced Sect Enable Printer Enable Remote Sound The Remote Desktop Display tab presents you with the following options Enable Printer Enable Remote Sound 2014 Cybele Software Inc Choose the color depth for the remote computer view Check to enable remote sound The remote sound feature allows you to listen to the sound playing on the remote machine This feature is only available for Chrome and Firefox browsers for the moment a Thinfinity amp Remote Desktop Workstation User Manual 6 1 3 Program Preferences PN Thinfinity Y Remote Desktop WORKSTATION Remote desktop oO e Program Experience Advai On Connection Do Nothing The Remote Desktop Display tab presents you with the following options e Do Noth
18. ager The Thinfinity amp Remote Desktop Workstation Presentation Manager is the tool for creating configuring hosting and supervising your own presentations Right click on the Thinfinity amp Remote Desktop Workstation tray icon and choose the option Manage Presentation e Outck Sharing Participants Local Monitor Application Selection Click on the panels Participants Local Monitor and Application selection to expand or collapse them and keep reading the next topics so you can learn how to configure your first presentation Participants Local Monitor Application Selection 2014 Cybele Software Inc Features o4 6 4 2 1 Participants Use this panel to manage the users and invitations to your presentation Enter your guests emails in the text field and press the Add email button to add a participantto the list Each participant will be listed with the following information The red or green light indicates in real time whether the participant is viewing the presentation or not e e lt a The first button copies the invitation text as configured Quick Sharing in the Invitation template to the clipboard You can Y Participants paste the information in a document in a chat example host com conversation or any other media you find useful example2 host com Add e mail The second button opens an email with the participants 2 Local Monitor address and the invitation text in the bo
19. ble These are the required features your browser must support in order to use RemoteFX WebSockets ArrayBuffers and the Uint8Array Uint16Array Uint32Array types 2014 Cybele Software Inc Features 25 6 1 5 Advanced Preferences FD Thinfinity Cy Remote Desktop WORKSTATION Remote desktop A e Advanced Unicode Keyboard Keyboard layout US Y Connect to console session Disable NLA Login Websocket compression Relative mouse movement Touch display Minimun Drag Distance in Pixels Touch to hold delay Milliseconds 5 The Remote Desktop Advanced tab presents you with the following options Uncheck this option to choose the remote keyboard Unicode Keyboard layout Otherwise the local keyboard layout is used Used to connect to Unix computers through xRDP This option is enabled when you uncheck the Keyboard layout Unicode Keyboard option Choose the remote keyboard layout Check this option to connect to the console Connect to console session session This requires confirmation from the logged on user to log out of their current session Check this to skip NLA as the defaultlogin and have Disable NLALOGIM the authentication done byan alternative method Check this option to enable the compression for the Websocket compression exchanged Websocket data and have the application performance improved The relative mouse movement is a mouse behaviour encounter
20. cation None Digest Windows Logon Allowed users cybelesoftwareNjohn cybelesoftware joane Manage SSL Certificate Apply Cancel Users will be prompted by the browser to enter their username in the format domain username with the corresponding password Thinfinity amp Remote Desktop Workstation will always try to log into the remote machine using the same credentials provided when entering the application It will work as a Single Sign on schema 2014 Cybele Software Inc Advanced Settings e 7 3 2 Managing the SSL Certificate An SSL certificate is an effective way to secure a website against unauthorized interception of data At its simplest an SSL Certificate is used to identify the website and encrypt all data flowing to and from the Certificate holder s Web site This makes all exchanges between the site and its visitors 100 percent private A valid SSL certificate is included with the Thinfinity amp Remote Desktop Workstation installation and all communications are already encrypted with the product s default certificate You may wantto create your own certificate to identify your company better Managing the SSL Certificate 1 There are two ways of creating your own SSL certificate a Create Aself signed certificate b Use ACA Certificate 2 Once you already have your certificate files go to Thinfinity amp Remote Desktop Workstation Manager Security tab 3 Click on the Manage Certificate op
21. dress uniquely Also in this way you use the SSL certificate provided by the ThinfinityG Remote Desktop Workstation net site Itis a simple way to provide public access to Thinfinity amp Remote Desktop Workstation Always remember to press Apply in order to save the changes Enable Dynamic IP Address Resolution amp Shared SSL Certificate If you still have problems connecting to Thinfinity amp Remote Desktop Workstation take a look at the following items 1 Verifying the communication Settings 1 1 Port 1 2 Configuring internet access 1 3 Enabling RDP connections 2 Dynamic DNS and Certificate Sharing 2 1 Configuring PIN resolution 2 3 Accessing though ThinVNC net 2014 Cybele Software Inc s Thinfinity Remote Desktop Workstation User Manual 7 2 1 Verifying the Communication Settings The topics below might be helpful to troubleshoot your connection to Thinfinity amp Remote Desktop Workstation Port Configuring Internet access Enabling RDP Connections 2014 Cybele Software Inc Advanced Settings Thinfinity8 amp Remote Desktop Workstation listens on port 8081 by default If you are not using this port yet it won t be necessary to change the Thinfinity9 Remote Desktop Workstation port Validate whether Thinfinity amp Remote Desktop Workstation is running properly by looking at the status message of the General tab located on the bottom ofthe window It should say v Service started Listening
22. dy so you can gt Application Selection easily invite the participant just by pressing Send The third button removes a participant from the list If they are connected at the time of removal they will not be able to see the restof the presentation Once you have added the participants on the list remember to send the invitations to them When the green light turns on by the side of a participant s name it means that this participant has entered to view the presentation The invitation links usernames and passwords remain available and can be re accessed at anytime during the presentation The presentation is finished by closing the presentation manager 2014 Cybele Software Inc s Thinfinity Remote Desktop Workstation User Manual 6 4 2 2 Local Monitor This panel shows exactly what a presentation attendant will visualize in the browser It s useful for you to check whether the applications are showing and are not overlapped by other invisible applications Notice that the guests do not see the Presentation Manager Local Monitor 2014 Cybele Software Inc Features 6 4 2 3 Application Selection This panel lists the applications that are running currently on the presentation machine so that you can choose which ones to display in the remote browser Select the applications from the list Expand or collapse the application groups to see the list of grouped applications Y Application Selecti
23. e to be stored a Inform a name for your private key b Selecta place to keep it safe c Press the Save button 7 The second window will ask you a location to keep the request file Where do you want the request file to be stored a Inform a name for the request file b Select a directory where you can find the file later on to send to the CA 2014 Cybele Software Inc Advanced Settings c Press the Save button 8 The first file is the certificate private key It should always be kept safe with you 9 Send only the request file to the CA After the CA validation process place the certificate they sent to you on Thinfinity amp Remote Desktop Workstation cert directory and inform the path to the files on Thinfinity amp Remote Desktop Workstation Manage Certificate option Certificate file CA file and Private Key 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual 7 4 Screen Sharing This tab will only be available when the General tab Screen Sharing option is checked It allows you to configure settings related to Screen Sharing Connections On the bottom ofthe tab you will see two inner tabs On the links below you will learn more about each Screen Sharing setting General Presentation 2014 Cybele Software Inc Advanced Settings 7 4 4 General File Help General Communications Security Screen Sharing License lt
24. ead more Choose this option and press Connect to connect to the remote screen using the File Transfer Mode or press Config to configure the File Transfer Mode options Read more Remote Desktop Screen Sharing File Transfer 2014 Cybele Software Inc a Thinfinity amp Remote Desktop Workstation User Manual Check this option to bypass this landing page when Connect you access Thinfinity amp Remote Desktop Workstation automatically and and connect automatically to the configured bypass this page connection You can later on access this setting and change it using the remote toolbar Check this option to open the connection in a new browser tab Uncheck itto open the connection in the same tab as this page Open in a new browser window Press this button to access the configuration for the Config selected connection mode Use this button to connect to the remote desktop manner using the connection mode selected above 1 Remote Desktop 2 Screen Sharing 3 File Transfer 4 Presentation Utility 5 Remote Printing 2014 Cybele Software Inc Features 15 6 1 Remote Desktop The Remote Desktop connection mode logs into an exclusive Windows session It works like a regular RDP session Opening a Remote Desktop connection 1 Open your preferred web browser 2 Type into the address bar the URL in the following format protocol ip port number http s ThinfinityRemoteDes ktopWorkstation
25. ed it will override the settings in the Experience tab and the Color Depth option in the Display tab All the settings in the Experience tab will work as if they were enabled and the color depth will be 32 regardless of the values configured in Thinfinity amp Remote Desktop Server because they are part of the RemoteFX experience Remote FX is a Microsoft extension that has several requirements in order to work When Remote FXis working with traditional RDP that means it s ready to be enabled with Thinfinity amp Remote Desktop Server using our Remote FX Codec Please contact Microsoft Support to get it started If you are using Windows Server 2012 in the host you will also need to configure some policies for RemoteFX to work If these policies are not enabled the connection will not use Remote FX nor tell the user or administrator either Follow these steps to configure Windows Server 2012 to work with Thinfinity amp Remote Desktop Server Remote FX Codec 1 Run gpedit msc 2 Search for the RDP settings in the Local Group Policy Editor Local Computer Policy Computer Configuration Administrative Templates Windows Components Remote Desktop Services Remote Desktop Session Host Remote Session Environment 3 Set the Enable RemoteFX encoding for RemoteFX clients designed for Windows Server 2008 R2 SP1 option to Enabled 4 Set the Limit maximum color depth option to Enabled and the Client Depth option to Client Compati
26. ed in touch screen mobile devices in which the screen cursor moves relatively Relative mouse movement to the touch Uncheck this option to have a mouse behaviour similar to the real desktop mouse in which the cursor will be always positioned under the touch 2014 Cybele Software Inc z Thinfinity Remote Desktop Workstation User Manual Specify maximum distance in pixels that you can Panini DISD ESSEN un move the finger and have it be considered a touch Fete instead of a drag movement Touch to hold delay Specify time in miliseconds that you need to hold a Miliseconds touch until you can drag 2014 Cybele Software Inc Features 6 1 6 Security Preferences Thinfinity 5 Remote Desktop WORKSTATION Remote deskto Display Resources Program Experience Advanced Security Ask for credentials Use these credentials The Remote Desktop Security tab presents you with the following options Prompt the user for new credentials to access the kf tial EE remote desktop Use these credentials Enter credentials to connectto the remote desktop 2014 Cybele Software Inc z Thinfinity Remote Desktop Workstation User Manual 6 1 7 Supported RDP Shortcut Keys The supported shortcut keys for Remote Desktop connections are the same as in regular RDP Here is a list of the shortcut keys ALT PAGE UP Switches between programs from left to right ALT PAGE DOWN Switches between pro
27. eds eda elo dodi 61 Accessing Through ThinVNG net 222 44 ei eee le ele bee i eere ei ede 62 SD SSO CUMIUY ITI E TO RIS ITO UO OD III EIN IIM Authentication Mode g No Login Required BI WEE Windows Logon Managing the SSL lr TEEN 69 The Def ult Embedded Gertificate or rete cedente OW dac an tr ipee 70 Eeer 71 ACA e tinct nian aded eite ded D t ape eth CRAT Dd eed Gua aen ob RR canta a 72 A Screen SHANG RTL M 74 General EE 75 MCI Mucurpe 77 5 Customizing the Web Interface ekkkREERRRR EEN RRRR EEN RRRR EEN enne nnn nn nnne 79 Changing the logo Customizing the web files Files Location eorr ne De en E itn tectus eee dU EET DELE 6 BEEN 2014 Cybele Software Inc 4 Thinfinity amp Remote Desktop Workstation User Manual 1 About This Document On this help file you will find information about Thinfinity amp Remote Desktop Workstation This document is intended to teach users how to configure and use Thinfinity amp Remote Desktop Workstation Check the Getting started section and follow the instructions to quickly install configure and start using Thinfinity amp Remote Desktop Workstation About us Cybele Software is a leading provider of software solutions that enable companies to extend their existing technology foundation by integrating with trend setting technology inno
28. een full screen mode and window mode CTRL ALT END Brings up the Windows Security dialog box ALT DELETE Displays the Windows menu CTRL ALT MINUS SIGN Places a snapshot of the active window within the client on the server clipboard provides the same functionality as pressing ALT PRINT SCREEN on the local computer CTRL ALT PLUS SIGN Places a snapshot of the entire client windows area on the server clipboard provides the same functionalityas pressing PRINT SCREEN on the local computer 2014 Cybele Software Inc Features 6 3 File Transfer The File Transfer feature allows you to seamlessly exchange files between the remote and the local machine Opening a Hle Transfer connection 1 Open your preferred web browser 2 Type into the address bar http s Thinfinity Remote Desktop Workstation Server IP Port 3 Select File Transfer as the connection mode 4 Press the Connect button 5 Enter the remote machine credentials and press Log In If you are using Windows Logon as Authentication mode this screen won t be shown since the application will log in using the same credentials already authenticated against Thinfinity amp Remote Desktop Workstation 6 Here is your File Transfer Connection Pi rowers E up S https 192 168 0 109 8081 fu Name Size Type Date Modified A Ba Folder 31 12 69 21 00 GC Bec Folder 31 12 69 21 00 amp D d o Folder 31 12 69 21 00 To upload drag and drop files here
29. eo Manage SSL Certificate Apply l Cancel To setup this authentication mode follow these steps 1 Choose the authentication level by selecting Digest and specify your own credentials 2 The default credentials are User admin and Password admin We suggest you change at least the default password 3 Press Apply when you are done 4 When you access the application via web browser provide these credentials to get into the Thinfinity amp Remote Desktop Workstation application 2014 Cybele Software Inc e Thinfinity amp Remote Desktop Workstation User Manual Choose Windows Logon to use Integrated Windows Authentication taking advantage of the current companys security policy If you need to restrict the application access with Active Directory Authentication or unifythe application and the remote machine authentication in a Single Sign on schema you might use this authentication mode 1 Set the Windows Logon option as the authentication mode on Thinfinity amp Remote Desktop Workstation Security tab 2 Specify the users that will be allowed to access this computer by entering domain username or username domain Separate users per line or using a semi colon 3 Use the character as a mask to select all domains for a user username Thinfinity amp Remote Desktop Workstation Manager File Help General Communications Security Screen Sharing License Authenti
30. grams from rightto left ALT INSERT Cycles through the programs using the order in which they were started ALT HOME Displays the Start menu CTRL ALT BREAK Switches the client between full screen mode and window mode CTRL ALT END Brings up the Windows Security dialog box ALT DELETE Displays the Windows menu CTRL ALT MINUS SIGN Places a snapshot of the active window within the client on the Remote Desktop Session Host RD Session Host server clipboard provides the same functionality as pressing ALT PRINT SCREEN on the local computer CTRL ALT PLUS SIGN Places a snapshot of the entire client windows area on the RD Session Host server clipboard provides the same functionalityas pressing PRINT SCREEN on the local computer 2014 Cybele Software Inc Features 6 2 Screen Sharing The Thinfinity Remote Desktop Workstation Screen Sharing feature allows users to share a remote machine s screen and interact with itin many ways This connection mode will show the user exactly what is being shown on the remote environment It replicates the remote desktop image on your browser and is updated continuously Opening a Screen Sharing connection 1 Open your preferred web browser 2 Type into the address bar http s Thinfinity Remote Desktop Workstation Server IP Port 3 Select Screen Sharing as connection mode 4 You can also customize the personal settings Display Control and Advanced 4 Press the C
31. he Config button located below the icons the Display Control and Advanced personal preferences Customize them if you please press Connect Not applicable Not applicable Press the Disconnect button on the upper toolbar or just close the brow ser tab Select File Transfer as the connection mode Click on the Config button located below the icons and to the right and take a look ap the Security personal preferences Customize them if you please press Connect Enter Credentials Usemame Password After entering the remote machine credentials press Log in Close the File Transfer brow ser tab 2014 Cybele Software Inc Getting Started 13 6 Features Thinfinity amp Remote Desktop Workstation has unique features PN Thinfiniby y Remote Desktop WORKSTATION 2 E Automatic Remote desktop Screen sharing File transfer Connect automatically and bypass this page d Open in a new browser window Choose this option and press Connect to connect to Automatic the remote screen using the configured automatic option Choose this option and press Connect to connect to the remote screen using the Remote Desktop Mode or press Config to configure the Remote Desktop Mode options Read more Choose this option and press Connect to connect to the remote screen using the Screen Sharing Mode or press Config to configure the Screen Sharing Mode options R
32. he touch Specify maximum distance in pixels that you can move the finger and have it be considered a touch instead of a drag movement Minimum Drag Distance in Pixels 2014 Cybele Software Inc Features 33 Touch to hold delay Specify time in miliseconds that you need to hold a Miliseconds touch until you can drag 2014 Cybele Software Inc 34 Thinfinity Remote Desktop Workstation User Manual 6 2 4 Toolbar t Actions Ze Options 0 Disconnect X Once connected you will find a toolbar that looks like the one above on the top of the Screen Sharing Find the behaviour of each one ofthe toolbar options below The Actions menu S Actions 2 Options Disconnect gt Ctri Alt Del Ctri Esc Remote Keyboard Layout Help Refresh Press refresh to request a screen refresh Press pause to freeze the screen image This will not disconnect your session but you will not See receive the screen image ofthe remote desktop Press playto resume the remote screen viewing Displays the k d options Keyboard isplays the keyboard options Sends this keyboard combination to the remote Ctrl Alt Del desktop because if you press this it will be interpreted by the local machine Sends this keyboard combination to the remote Ctrl Esc desktop because if you press this it will be interpreted by the local machine Remote Keyboard Toggle this option on a offto use the l
33. heck out a different way to make Thinfinity amp Remote Desktop Workstation available from the internet in the Dynamic DNS and Certificate Sharing section 2014 Cybele Software Inc Advanced Settings s In order to make Remote Desktop connections through Thinfinity Remote Desktop Workstation you will have to enable the Windows RDP connections For Windows 7 8 and Vista 1 Click the Windows Start button Orb 2 Right click on Computer and go to Properties 3 In the left column search for Remote Settings 4 Anew window will pop up 5 In the Remote Desktop section in the Remote tab you ll see options to enable RDP 6 Choose the correct option and click Apply OK For Windows XP or 2000 1 Click the Windows Start button 2 Right click on Computer and go to Properties 3 Awindow will pop up 4 Go to the Remote Tab 5 In the Remote Desktop section enable the checkbox to allow users to connect remotely 6 Click Apply OK 2014 Cybele Software Inc e Thinfinity amp Remote Desktop Workstation User Manual 7 2 2 Dynamic DNS and Certificate Sharing Thinfinity amp Remote Desktop Workstation provides you with a Dynamic DNS service to link your local and public machine IP with a subdomain under the ThinVNC net domain The Thinfinity amp Remote Desktop Workstation DNS service gives you a PIN code to identify your installed Thinfinity amp Remote Desktop Workstation uniquely Using thi
34. hinfinityG Remote Desktop Workstation will wait before disconnecting and inactive Screen Sharing session Always remember to press Apply in order to save the changes 2014 Cybele Software Inc Advanced Settings 7 4 2 Presentation These settings are used for presentations initiated from the Presentation Manager Thinfinity Remote Desktop Workstation Manager x File Help General Communications Security Screen Sharing License Invitation Template Hello Please join the presentation on HURL Use the following data to log in Ticket ID TICKET User ID HUSERID Password PASSWORD Regards 4 h Please make sure to include the following essential fields BURLE STICKETH HUSERIDH HPASSWORD External URL https 192 168 0 109 8081 I General Presentation e a i The Screen Sharing Presentation tab presents you with the following options Use this textbox to enter the template for your presentation invitations Use the following variables to represent the information that will be replaced automatically in each session URL The URL where the viewer will access to see the presentation This is the URL you enter in the External URI field below TICKET The Ticket number to enter in the presentation Invitation Template landing page in order to access the presentation USERID The email or user ID of your guest entered when creating the
35. https on port 8081 If you see the message HTTPS port 8081 in use it means that you will have to use another port number since this one is already in use by another application 1 Identify a port number that is not used yet in the computer where you have installed Thinfinity amp Remote Desktop Workstation 2 Change the port number on the Thinfinity amp Remote Desktop Workstation Manager Communications tab 3 Press Apply You might need to wait a couple of minutes for this change to be applied 4 Verify whether Thinfinity amp Remote Desktop Workstation is running in the status message of the General tab located on the bottom of the window It should say Server started Listening https on port 2014 Cybele Software Inc ER Thinfinity amp Remote Desktop Workstation User Manual In order to make Thinfinity amp Remote Desktop Workstation available from the internet all you need to do is to check the Use UPnP option present on the Communications tab 1 Configuring the router Once you have enabled the UPnP option the application will try to automatically open the port for you on the router If this doesn t work you can manually forward the external port to your computer s Thinfinity amp 9 Remote Desktop Workstation listening port 2 Test the access Testthe internet access from a outside machine by typing into a browser the following url http s external ip port or http s your domain port C
36. ind to IP Protocol Port PIN Thinfinity Remote Desktop Workstation Manager x General Communications Security Screen Sharing License Protocol and port settings All unassigned Y s 7 Use UPnP E Enable Dynamic IP Address Resolution amp Shared SSL Certificate The Thinfinity amp Remote Desktop Workstation Manager Communication tab presents you with the following options Bind to IP Protocol Port Use UPnP Use this option to restrict access to the service through one specific IP The All unassigned option allows access through all the possible IPs for the computer Choose between the http and https protocol The https protocol uses SSL Hence ifs more secure Choose the port number for this computer to be accessed If you support UPnP check this option to make this computer available from outside your LAN in the port number chosen in the Port field If this portis already in use in the router you might see this error message UPnP Error This portis assigned to another service computer If this happens choose a different port number in order to use UPnP 2014 Cybele Software Inc Advanced Settings 55 This option works as a Dynamic DNS service to link your IP to a public address in Thinfinity Remote Desktop Workstation net and provide you with a Pin code that identifies the Thinfinity amp Remote Desktop Workstation server s IP ad
37. ing Connect to a remote desktop e Start a Program Connect to an application Execute as RemoteApp Connectto a RemoteApp application On Connection The Start a Program option presents you with the following options 2014 Cybele Software Inc Features 19 Thinfinity 5 Remote Desktop WORKSTATION Remote desktop amp isplay Resources Program Experience Advanced Security On Connection Start a Program Y Program path and file name Arguments Start in the following folder Available only within Windows Server versions Program path and Specify here the complete path to the executable file file name ofthe program you wish to connect to Add any arguments you need to pass onto to the Arguments program if necessary This field can be blank Startin he Inform a context directory for the program seton the field Program path and file name Most times it s the SENGES path where the executable file is located If you choose the Execute as RemoteApp option you will be presented with the following options 2014 Cybele Software Inc z Thinfinity Remote Desktop Workstation User Manual Thinfinity 5 Remote Desktop WORKSTATION Remote desktop C3 CH On Connection Execute as RemoteApp Y Program path and file name Arguments Start in the following folder Available only within Windows Server versions Show Windows Login and Logout Screen Program path
38. install your own 256 bit SSL certificate Authentication levels Thinfinity8 amp Remote Desktop Workstation allows you to set different authentication levels and modes You can choose a simple User Password authentication and specify your own credentials or use Active Directory authentication which will enable you to authenticate against Windows local or domain users 2014 Cybele Software Inc Security 9 5 Getting Started Installing Thinfinity amp Remote Desktop Workstation is quick and simple You are only three steps away from using Thinfinity amp Remote Desktop Workstation 1 Install the server 2 Configure Thinfinity Remote Desktop Workstation and 3 Access the remote PC using any of the three different available connection modes Quick setup guide 1 Download the latest Thinfinity amp Remote Desktop Workstation setup and run the installation on your PC 2 Launch Thinfinity amp Remote Desktop Workstation and set the authentication type and the listening port for HTTP or HTTPS Save your changes Click in Allow Access if prompted by the Windows Firewall 3 Go to another PC and type http s pc name or ip address port 4 Enter your credentials and you are ready to connectto the remote machine 2014 Cybele Software Inc 10 Thinfinity amp Remote Desktop Workstation User Manual 5 1 Installing Thinfinity amp Remote Desktop Workstation Thinfinity amp Remote Desktop Workstation is very
39. l Preferences PN Thinfinity Cy Bernote Desktop WORKSTATION Screen sharing eS EI e Display Control Advanced Allow mouse control The Screen Sharing Control tab presents you with the following option Allow mouse Uncheck this if you want the connection to be view control only 2014 Cybele Software Inc 32 Thinfinity amp Remote Desktop Workstation User Manual 6 2 3 Advanced Preferences PN Thinfinity Cy Remote Desktop WORKSTATION Screen sharing E a Advanced Connect to console session Disable NLA Login Websocket compression Relative mouse movement Touch display Minimun Drag Distance in Pixels Touch to hold delay Milliseconds 75 The web interface Advanced tab presents you with the following options Check this option to connect to the console Connect to console session session F e Check this to skip NLA as the defaultlogin and have Disable nbs begin the authentication done by an alternative method Check this option to enable the compression for the Websocket compression exchanged Websocket data and have the application performance improved The relative mouse movement is a mouse behaviour encountered in touch screen mobile devices in which the screen cursor moves relatively Relative mouse movement to the touch Uncheck this option to have a mouse behaviour similar to the real desktop mouse in which the cursor will be always positioned under t
40. mote location Select if you want the File Transfer screen to show SES Large Icons Medium Icons or Details Choose this option to paste a remote file that is in the Paste clipboard into the remote location It will be enabled only after you have copied a file into the clipboard Refresh Choose this option to refresh the view of the remote 2014 Cybele Software Inc folder e Thinfinity amp Remote Desktop Workstation User Manual 6 4 Presentation Manager Using the presentation manager you can securely invite people to show them the whole desktop or selected applications The presentation attendees will be able to see the remote screen or selected applications from the Web using a view only mode Read the next topics and learn how to setup your own presentation with Thinfinity amp Remote Desktop Workstation 1 Setting up the invitation template 2 Using the Presentation Manager 2 1 Participants 2 2 Local Monitor 2 3 Application Selection 3 Attending a Presentation 2014 Cybele Software Inc Features 5 6 4 1 Setting up the Invitation Template To prepare a presentation its important to configure the Invitation Template first If you haven t done so please check out the Thinfinity9 Remote Desktop Workstation Manager Presentation Tab section and learn how to set it up 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual 6 4 2 Using the Presentation Man
41. n will start using this self signed certificate just created by you Note Because this certificate is not issued by a known Certificate Authority CA the web browsers will warn you they can not verify its authority 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual In order to use this option you will have to get a certificate from a known Certificate Authority CA Some CA examples are GoDaddy VeriSign Thawte GeoTrust and Network Solutions The CA will ask you for a certificate request Create one following the next steps 1 Go to the Thinfinity amp Remote Desktop Workstation Manager Security tab 2 Click on the Create a certificate request button 3 Fill in the form below with your organization data Create certificate request and private key ESCH Certificate Properties Country Code State Locality Organization Organizational Unit Common Name E Mail address Bits gt 512 Request and private key are written to different files Private key will not be password protected Create Close 4 The Common Name field should be filled with the server domain that will be used to access Thinfinity amp Remote Desktop Workstation Thinfinity RemoteDesktop Workstation mycompany com 5 Press Create and the application will generate two files 6 The first window will ask you a location to keep the private key file Where do you wantthe private key fil
42. nd press OK 2014 Cybele Software Inc 7 Now you should be already viewing the remote presentation 8 To exit the remote presentation press the Disconnect button located on the upper toolbar 9 If you wantto getto know more aboutthe other toolbar buttons read the Toolbar topic 2014 Cybele Software Inc so Thinfinity Remote Desktop Workstation User Manual 6 5 Remote Printing Thinfinity amp Remote Desktop Workstation enables you to print a document located in the remote computer In order to do that when you print a document from the remote computer make sure that the Thinfinity amp Remote Desktop Workstation Remote Printer is selected mm Print mm General Select Printer ve Microsoft XPS Document Writer ie Thinfinity Remote Desktop Workstation Remote Printer gen WebFMYX Printer Default printer 4 Legd Printer status Ready e Jr X Documents 0 Status Ready Location Comment Find Printer The document will be opened as a PDF file by your local browser It will be a pop up so make sure itis not blocked bythe browser G A The following pop ups were blocked on this page O https 192 168 0 217 8081 print pbenito 05 pdf D Always allow pop ups from 192 168 0 217 Continue blocking pop ups Manage pop up blocking After you open the PDF file in the browser you can choose to send it to your local printer 2014 Cybele Software
43. nd the Remote Folder Area Options 2014 Cybele Software Inc 4 Thinfinity amp Remote Desktop Workstation User Manual 6 3 3 File Options Right click on a remote file to access these options Update File Download Copy Cut Rename Delete Properties Find the behaviour for each one of these options below Choose this option to replace the selected remote file Update File with a local file Choose this option to open or download the selected Open Download file Choose this option to copy the file into the remote Gopy clipboard You can paste it into another remote folder Cut Choose this option to cut the file into the remote clipboard You can paste it into another remote folder Rename mm this option to change the name for the remote Delete Choose this option to delete the selected file Properties Choose this option to see the remote file s properties 2014 Cybele Software Inc Features 6 3 4 Remote Folder Area Options Right click on the blank remote folder area any time to access the following options New Folder Upload Files Upload Folder View Paste Refresh Find the behaviour for each one of these options below New Folder Upload Files Upload Folder Choose this option to create a new folder in the remote location Choose this option to upload one or more files to the remote location Choose this option to upload one or more folders to the re
44. nity amp Remote Desktop Workstation acts as a secure high performance HTTP WebSockets server which serves the web pages needed to run the Thinfinity amp Remote Desktop Web Client on the web browser When the end user accesses the Thinfinity amp Remote Desktop main page and enters the appropriate connection parameters the Thinfinity amp Remote Desktop Web Client communicates with the server machine using Ajaxand WebSockets if available to start the connection to the remote end Once the connection is established the server machine will receive RDP commands optimize them for the web and send the resulting data stream to the Thinfinity amp Remote Desktop Web Client Thinfinity Remote Desktop Workstation Connectivity Ml Pr Tintini O Remote Desktop eeooe ge B O Thinfinity JX Remote Desktop PN Thinfinity KY Remote Desktor The remote computer can be accessed from any OS platform through any HTML5 compliant browser like Mozilla Firefox Google Chrome Safari Opera Internet Explorer 9 etc Versions 8 and previous of Internet Explorer do not support HTML5 However they can be enhanced with Google Chrome Frame to make them fully compliant with Thinfinity9 Remote Desktop Workstation Requirements With Thinfinity amp Remote Desktop Server any Windows Mac OS X Linux Android and iOS user can remote into Windows Desktops or work with single Windows Applications Web Client Server Machine
45. ocal or Layout remote keyboard layout Displays a list of shortcuts you can use to send Help key combinations to the remote screen Read More The Options menu 2014 Cybele Software Inc Features 35 t Actions E Options di Disconnect L Control M Scale Colors b amp Settings 256 colors Full color Toggle mouse control on and off When mouse Control control is off you will not be able to use the mouse in the remote screen Press to scale the remote screen to the current size of the browser Press Scale again to show Scale the remote screen unscaled using the remote screen resolution specified in the Display Preferences Choose 256 colors or Full color for the remote screen image This can affect the bandwidth Colors s d Access the Thinfinity amp Remote Desktop Settings Workstation settings in a popup above the remote desktop The Disconnect menu Press Disconnect to end your screen sharing session 2014 Cybele Software Inc 36 Thinfinity Remote Desktop Workstation User Manual 6 2 5 Shortcut Keys Here is a list of the shortcut keys available on Screen Sharing connections ALT PAGE UP Switches between programs from left to right ALT PAGE DOWN Switches between programs from right to left ALT INSERT Cycles through the programs using the order in which they were started ALT HOME Displays the Start menu CTRL ALT BREAK Switches the client betw
46. on i Thinfinity Remote Desktop Workstation gt Sg Windows Explorer 4 1 amp Google Chrome Home Page Google Chrome amp amp Exclude selected Include selected Include Selected Show only the selected applications Exclude Selected Show everything on the desktop except for the specific applications you select 2014 Cybele Software Inc In Thinfinity amp Remote Desktop Workstation User Manual 6 4 3 Attending a Presentation If you want to attend a Thinfinity amp Remote Desktop Workstation presentation you probably have received an invitation thatlooks like the one below Hello Please join the presentation on https Thinfinity Remote Desktop Workstation Server IP 8081 join html Use the following data to log in Ticket ID 412379168 User ID john cybelesoft com Password BoiAKtlw Regards 1 To attend the application have this invitation at hand 2 Open your preferred web browser 3 Type the provided URL into the address bar http s Thinfinity Remote Desktop Workstation Server IP Port join html Thinfi O Remote Desktop WORKSTATION Ticket Full Color Join Copyright 2010 2014 Cybele Software Inc 4 On the Ticket field enter the Ticket ID information found inside the invitation 5 Press the Join button 6 You will be prompted to enter the credentials UserlD and Password also provided on the invitation Enter the credentials a
47. onnect button 5 Here is your new Screen Sharing Connection Enjoy it as if you were in front of the remote machine Learn also how to use the Screen Sharing Toolbar and the available Shortcut Keys 2014 Cybele Software Inc 30 Thinfinity Remote Desktop Workstation User Manual 6 2 1 Display Preferences PN Thinfi Cy Remote Des ktop WORKSTATION Screen sharing m e a Display Color Depth True color 16bit v Resolution Remote M Image Quality Optimum v The Screen Sharing Display tab presents you with the following options Color Depth Choose the color depth for the remote computer view Choose whether you want to use the Resolution Remote remote machine resolution or Local accessing machine resolution resolution The connection image quality is a directly related with the application performance higher quality lower performance The default Image quality is Optimal because it presents the best cost benefit between quality and performance cost If you need to have more quality or better performance take a look at the other options below Highest Works only with PNG images and has no Image Quality compression 096 compression Optimum Combines PNG and JPEG images 20 compression Good Works only with JPEG images 4096 compression Faster Works only with JPEG images 50 compression 2014 Cybele Software Inc Features T 6 2 2 Contro
48. or into folder structure Browse Source Destination Progress Progress Uploaded FileSize Speed Left Elapsed 6 Now learn how to Navigate on the File Transfer Screen 2014 Cybele Software Inc ER Thinfinity amp Remote Desktop Workstation User Manual Thinfinity y Remote Desktop WORKSTATION File Transfer ms Security ZS Ask for credentials Use these credentials The File Transfer Security tab presents you with the following options Promptthe user for new credentials to access the Ask for credentials remote desktop Use these credentials Enter credentials to connect to the remote desktop 6 3 2 Navigating On the upper part of the screen you will see your remote files and folders Browse to the remote location by double clicking on the folders on the right or expanding the tree structure on the left In order to upload files drag them from your local PC and paste them into the remote view area or press the Browse button The lower part of the screen shows the status ofthe transferred files 2014 Cybele Software Inc Features 39 LL Foiers E up S https 192 168 0 109 8081 fu Name Size Type Date Modified A Ba Folder 31 12 69 21 00 C lc Folder 31 12 69 21 00 B D Folder 31 12 69 21 00 To upload drag and drop files here or into folder structure Browse Source Destination Progress Progress Uploaded File Size Speed Left Elapsed Get to know about the File Options a
49. ote Desktop Workstation Manager and select the authentication mode that best fits your need 1 None 2 Digest 3 Windows Logon 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual When you first install Thinfinity amp Remote Desktop Workstation the authentication will be set to None In other words it will not require any login information If you set the security to None it means that everyone can access the Thinfinity amp Remote Desktop Workstation application without identifying themselves the first security level is disabled This option is only recommended for a controlled environment that doesn t allow outside access Thinfinity amp Remote Desktop Workstation Manager e File Help General Communications Security Screen Sharing License Authentication None Digest Windows Logon admin LALLE J Manage SSL Certificate Apply Cancel 2014 Cybele Software Inc Advanced Settings When you choose this kind of access security level you will be able to create a single user name and password This way all users will have to use the same credentials user name and password to access the application Thinfinity amp Remote Desktop Workstation Manager Lee File Help bc x General Communications Security Screen Sharing License Authentication None Digest Windows Logon User admin Password cec
50. presentation The browser will require the guest for User ID and password in order to attend the presentation PASSWORD The password is generated automatically by Thinfinity amp Remote Desktop Workstationand is valid for a particular user and a particular presentation The browser will prompt the guest for User ID and password in order to attend the presentation 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual Enter the information of the external URL of your computer This is the external IP and port redirected in the router if you are in a LAN necessary to access your computer from the internet This information will be used to create invitation to presentations External URL Important If you do not enter a valid external URL in this field the presentation manager will produce invalid invitation links If you need to find out the your external IP you can use a service for instance the web page http www whatism yip com provides this kind of information Always remember to press Apply in order to save the changes 2014 Cybele Software Inc Advanced Settings 7 5 Customizing the Web Interface Thinfinity amp Remote Desktop Workstation allows you to modify the web interface and tailor it to your branding scheme Customizing the application logo and other image files can be very simple once it only requires you to have the new image file and tell the application where it i
51. rkstation Manager Communications tab You can click on it directly or distribute this complete address This will direct you into the Thinfinity amp Remote Desktop Workstation Application located inside your LAN Observe that the PIN field is already completed with your PIN number and you only have to fill in the Username and Password 2 Use the PIN Number only a Use https www ThinVNC net The screen below will be presented PN Thinfinity O Remote Desktop WORKSTATION Enter your credentials PIN Usermame Password Log In In order to use this service you must install Thinfinity Remote Desktop Workstation on a computer in the LAN Once installed turn the Enable Dynamic IP Address Resolution amp Shared SSL Certificate option on Please click here to download the Thinfinity Remote Desktop Workstation installer Get a free license b Enter the pin number also located in the Communications tab and the credentials in order to access the Thinfinity amp Remote Desktop Workstation application The rest of the connection process is equal to the static IP s Check itout on the Using Thinfinity amp Remote Desktop Workstation for the first time section or on the connection modes sections Remote Desktop Screen Sharing and File Tranfer 2014 Cybele Software Inc Advanced Settings e 7 3 Security The Security tab includes the Authentication settings and also the options to Manage the
52. s amp libeay32 dll 01412 01 PM Application extens 1 360 KB A licensing cybelesoft 3 msvcp100 dll 10 25 2013 3 20 PM Application extens 1 The files will be protected because it won t be possible to access the customized files from an URL 2 The paths to the files indicated in the WebAliases ini have to be absolute as the example 2014 Cybele Software Inc Advanced Settings s below Alias index html c BrandingFiles my index html images ThinVNC png c BrandingFiles MyLogo png 2014 Cybele Software Inc e Thinfinity Remote Desktop Workstation User Manual 7 6 License In the license tab you can a Register a license If you have your Thinfinity amp Remote Desktop Workstation license you should register it by following the next steps 1 Click on the Register button 2 Enter the License E mail and Serial number information received by e mail Modify License Ex Enter the e mail address and serial number you received by e mail EMail Serial 3 Press Activate 4 If the information is correct and the license has available seats you will be able to register Thinfinity amp Remote Desktop Workstation 5 Verify the new licensing information on the License Tab 6 Contactus if you wantto increase your license limits or if yu wantto enable a new feature b Deactivate this machine You may want to deactivate a machine in order to use
53. s located Customizing the structure and style of the application may be a little bit more complex These kind of customizations have to be done at a programming level HTML and CSS Read also how to protect the customized web files in the Files Location topic 2014 Cybele Software Inc so Thinfinity Remote Desktop Workstation User Manual 7 5 1 Changing the logo Modifying the application logo can be as simple as copying the new logo image and telling Thinfinity Remote Desktop Workstation application where itis located 1 Create a folder called BrandingFiles if it doesn t exist yet under the folder web located inside the Thinfinitye Remote Desktop Workstation installation directory e g C Program Files Thinfinity amp Remote Desktop Workstation web 2 Copy your own logo image file to the BrandingFiles folder 3 Create the WebAliases ini file and configure it a Create a file called WebAliases ini in the installation directory e g C Program Files Thinfinity amp Remote Desktop Workstation WebAliases ini If the file already exists only append the lines to it b Configure the redirection of the logo files you want to substitute following the two examples below ThinVNC png and favicon ico Alias Main logo images ThinVNC png BrandingFiles MyLogo png Favicon favicon ico BrandingFilesMMyFavicon ico c Save it 4 Open the applica
54. s long as the browser supports touch features and the OS of the remote desktop can interpret it Otherwise or if you disable this option all touch input will be interpreted as mouse movements Thinfinity amp Remote Desktop Workstation will redirect the touch of up to 10 simultaneous fingers for it to be interpreted by Windows 2014 Cybele Software Inc z Thinfinity Remote Desktop Workstation User Manual The RemoteFX Codec implemented in Thinfinity amp Remote Desktop Server enables Microsoft RemoteFX which is an RDP extension Remote FX attemps to provides an experience similar to a local computer enabling the delivery of a full Windows user experience This enables end users to run graphical applications on a virtual machine Youtube videos games animations or moving images can be seen with much more fluidity than when using the RDP traditional mode Changing the data compression and transmission it checks screen content changes between frames and transmits the changed bits for encoding it also tracks network speed and then dynamically adjusts according to the available bandwidth Thinfinity amp Remote Desktop Server is set by default to choose the best user experience The Enable Remote FX option is set to true by default and comes into effect when the host and guest are configured properly Otherwise the Thinfinity amp Remote Desktop Server connection will be established without Remote FX When Remote FXis enabl
55. s option you are also able to use a wildcard SSL certificate provided under the Thin VNC net domain Follow the next topics so you can learn how to configure and access Thinfinity9 amp Remote Desktop Workstation with the Dynamic DNS and Certificate Sharing option Configuring PIN resolution Accessing through ThinVNC net Note If you use this option Thinfinity amp Remote Desktop Workstation will use its embedded certificate even when the user has already configured another certificate 2014 Cybele Software Inc Advanced Settings 59 1 Setting up Go to the Thinfinity amp Remote Desktop Workstation Manager Communications tab and mark the Enable Dynamic IP Address Resolution amp Shared SSL Certificate option This will generate your own ThinVNC net public address similar to the blue link shown on the figure below and will generate also a PIN number Thinfinity amp Remote Desktop Workstation Manager Sail File Help General Communications Security Screen Sharing License Protocol and port settings BindtolP Allunassigned sl Protocol HTTPS Pot 8081 V Use UPnP 4 Enable Dynamic IP Address Resolution amp Shared SSL Certificate PIN 363 130 046 https 363 130 04B thinvnc net 2 Configuring the router If you have UPnP enabling Dynamic IP Address Resolution amp Shared SSL Certificate can automatically open the port for you on the router In
56. simple to deploy All you need to do is install iton a machine you want to access remotely 1 Download the installer from the link below http www cybelesoft com downloads 2 Execute the installer on the target machine Installing Thinfinity Remote Desktop Workstation The program features you selected are being installed Please wait while the InstallShield Wizard installs Thinfinity Remote Desktop Workstation This may take several minutes Status InstallShield 3 Thinfinity amp Remote Desktop Workstation will be installed as a service Look for the Thinfinity amp Remote Desktop Workstation icon in the tray bar in order to access the Settings and the Presentation utility tool Presentation Settings Help a Exit L Customize 1 41 AM EN WE BEI a 10 27 2014 2014 Cybele Software Inc Getting Started 11 5 2 Configuring Thinfinity Remote Desktop Workstation In most cases the default values will work well and it will not be necessary to make any setting changes before starting to use Thinfinity amp Remote Desktop Workstation If you want to make sure everything is running as expected before connecting from another machine Verifythe communication Settings After that you can Use Thinfinity9 Remote Desktop Workstation for the first time 2014 Cybele Software Inc 12 Thinfinity amp Remote Desktop Workstation User Manual
57. tion If itis disabled it means that you have chosen to use Enable Dynamic IP Address Resolution amp Shared SSL Certificate 4 On this screen you should inform the location of the certificate files as follows a Certificate File Inform the path to the certificate file b CA File If the certificate is issued bya unknown CA you should fill in the pathname to the CA certificate c Private Key You should inform the pathname to the certificate private key file d PassPhrase Inform the password if there is any used when the private key was generated Note The path names can be absolute C MyCertPath UserThisCert pem or relative to the path where Thinfinity amp Remote Desktop Workstation is installed cert UserThisCert perm Using Dynamic DNS and Certificate Sharing When the Enable Dynamic IP Address Resolution amp Shared SSL Certificate option is marked it means that you are going to have a shared SSL Certificate provided by the https www ThinVNC net service In this mode you will notbe able to manage your own SSL Certificate And for this reason the Manage Certificate button located on Security Tab will be disabled 2014 Cybele Software Inc Thinfinity amp Remote Desktop Workstation User Manual 7 3 2 1 The Default Embedded Certificate A certificate called self signed pem is included with the Thinfinity amp Remote Desktop Workstation installation You will find it inside the cert director
58. tion to see the changes Take into account a Any line in the WebAliases ini file starting with a semicolon will not be considered by the application It can be used to leave comments in the file b You can substitute any interface image or file by following the same steps described above c Sometimes the favicon is not shown right the way because the browser keeps history of the images In that case you should clean the browser cache before trying out the changes 2014 Cybele Software Inc Advanced Settings st 7 5 2 Customizing the web files To customize the web files you should 1 Create a folder called BrandingFiles if it doesn t exist yet under the folder web located inside the Thinfinity amp Remote Desktop Workstation installation directory eg C Program Files Thinfinity amp Remote Desktop Workstation web 2 Make copies of the original web files that you want to modify to the BrandingFiles folder Copyonlythe files to be modified without their associated folder structure 3 Customize the files html css etc as you prefer 4 Create the WebAliases ini file and configure it a Create a file called WebAliases ini in the installation directory e g C Program Files Thinfinity amp Remote Desktop Workstation WebAliases ini If the file already exists only append the lines to it b Configure the redirection to the files you have modified by adding a line similar to the examples below for
59. uying page so that you can Desktop Workstation purchase your Thinfinitf Remote Desktop Workstation Buy Thinfinity Remote Click on the About to see the application version and build Desktop Workstation number 2014 Cybele Software Inc Advanced Settings 53 7 1 General Thinfinity Remote Desktop Workstation Manager X Die Help General Communications Security Screen Sharing License PN Thinfi O Remote D Desktop WORKSTATION 4 Remote Desktop 4 Screen Sharing J File Transfer Service started Listening on https on port 8081 Apply Cancel On the Thinfinity amp Remote Desktop Workstation Manager General tab you will find the following options Uncheck this option to disable Remote Desktop connections Remo Doskop to this machine Uncheck this option to disable Screen Sharing connections to Screen Sharing this machine Uncheck this option to disable File Transfer connections to Pilesiranster this machine The bottom message shows you the Thinfinity Remote Desktop Workstation Service status If the icon is green it Status message means Thinfinity amp Remote Desktop Workstation service is working if itis red you will have to review the Communication Settings Always remember to press Apply in order to save the changes 2014 Cybele Software Inc ER Thinfinity amp Remote Desktop Workstation User Manual 7 2 Communications File Help B
60. vations Whether you want to improve the user interface for a mainframe application or need to enable remote Web access to Windows desktops Cybele Software has a solution for you Since 2004 we have been enabling companies to bridge the gap between cutting edge technologies and proven client server and mainframe systems Our team of experienced developers strives to deliver flexible software solutions that increase the efficiency and usability of legacy systems and data Cybele Software products are designed to provide the simplestimplementation pathways possible while ensuring the integrity and security of your existing environment Our track record of delivering on these commitments is evidenced through our rapidly expanding global customer base You can find out more about our products and our company on our website at www cybelesoft com 2014 Cybele Software Inc About This Document 5 2 Introduction Thinfinity amp Remote Desktop Workstation is an HTLM5 based solution that allows users to access their remote machines by taking full control of the Windows machine using Microsoft Remote Desktop or sharing their Windows Desktops Why Thinfinity amp Remote Desktop Workstation 1 Itis Cross browser Cross device Cross platform and requires zero client setup 2 ThinfinityG Remote Desktop Workstation offers three connection modes Screen Sharing Remote Desktop via RDP and File Transfer 3 It delivers great and unique features
61. y located inside the Thinfinity amp Remote Desktop Workstation application path If you want to use this default certificate you should have the files setas the image below Certificate File CA File certlself signed pem Private Key certlself signed pem PassPhrase Create a self signed certficate Create a certficate request Note Because this certificate is notissued by a known Certificate Authority CA the web browsers will warn you they can not verify its authority 2014 Cybele Software Inc Advanced Settings 7 3 2 2 A Self signed Certificate This option is used to create your own self sign certificate 1 Go to the Thinfinity amp Remote Desktop Workstation Manager Security tab 2 Press the Create a self signed certificate button 3 Fill in the form below with your organization data f Create self signed certificate and private key 77 Certificate Properties Country Code State Locality Organization Organizational Unit Common Name E Mail address Bits gt 512 Certificate and private key are written to the same file Private key will not be password protected Create Close 4 The Common Name field should be filled with the server domain that will be used to access Thinfinity amp Remote Desktop Workstation Thinfinity Remote Desktop Workstation mycompany com 5 Press Create 6 Select the location where you want the certificate to be stored 7 The applicatio

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