User Manual - SOH Productions
Contents
1. gt Warnings Before operating the unit please read this manual thoroughly and retain it for future reference To prevent fire or shock hazard do not expose the unit to rain or moisture To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only e Electrostatic Discharge If the unit is subject to electrostatic discharge the unit may malfunction and require user to reset the unit by turning the power off and then back on again p gt Customer Support Toll free customer support is available from 8AM to 5PM PST Monday thru Friday by calling 800 839 7277 14 OHP 7500 User Manual On Hold Plus 800 839 7277 www onholdplus com On Hold Plus and MessageStudio are registered trademarks of IntelliTouch Communications IntelliTouch Communications All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of IntelliTouch Communications OHP 7500 User s Manual v 1 10 052. OHP 7500 7500 User Manual On Hold Plus 7500 Digital MP3 CD Autoload System With Analog Line Capability ay MP3 SI UsB Before using this unit please read these operating instructions carefully Afterwards keep them handy for future reference OHP 7500 User Manual Supplied Accessories 4 handset cords Cordless phone Cordless phone adapter cable male adapter cable female 23 Telephone Extension 6 Phone Line Cords Hold Music Activators TEHMA T Adapters USB Cable AC Adapter OHP 7500 Features HoldTracks MP3 CD MessageStudio 3 Integrated CD Autoload drop in a CD close the lid and the unit automatically records the audio content from the CD to built in memory or SD card HoldTracks Audio CD A collection of nearly 3 hours of music in a variety of formats combined with professionally voiced thanks for holding messages USB Connectivity transfer MP3 or WMA files directly to built in flash or SD card On Board Memory unit comes with 128MB of on board memory and is preloaded with nearly 3 hours of music content in a variety of styles Choose to repeat one or all tracks Auto Start After Power Interrupt unit starts back into play mode when power is reapplied Save Settings Function save track playback mode and volume settings Settings are retained even after power loss Digital Flash Memory on board memory retains music message conten
3. or button When in Fast Scan Mode lt q lt dor gt gt will be displayed in the upper left of the LCD window Playback Modes The player is set to the Play mode as a default You may stop playback by pressing PLAY STOP Using the G button you can select from one of three modes The repeat icon in the LCD will show which mode you are in CG Repeat all tracks in order C S Repeat all tracks in a random order CG Repeat the current track only Selecting a Single Track for Playback Press the MENU button LCD will display track names Use the up down arrows to navigate to the desired track Press the MENU button to select the track a will appear next to the selected track Press the button to return to playback the display will show G fJ Saving Your Playback Settings The unit can save volume level repeat function and track selection settings To save settings follow these steps Press PLAY STOP button once to stop playback Press and hold PLAY STOP again until the LCD shows SETTING SAVED Press PLAY STOP again to resume playback Playback After Power Loss If power to the unit is lost the unit will automatically resume playback as soon as power is reapplied If saved volume level repeat function and track selection settings are recalled as soon as power is reapplied and playback begins O OHP 7500 User Manual MessageStudio Writer Software gt Creating an On Hold Audio Script To assist you in writ
4. equipment will operate to the user s satisfaction The unit may malfunction when there is radio interference appeared on the power line signal line The unit will revert to normal operation when the interference stops a Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate An explanatory note on Ringer Equivalence Numbers see Section 10 0 and their use must be provided for the terminal equipment user in the information accompanying the terminal
5. gt Telephone Extension Hold Music Activators TEHMA For true hold button activation of on hold audio each cordless phone requires the use of a telephone headset not included in conjunction with a hold music activator Two hold music activators and headset adapter cables have been included in your package If you require additional activators for other phones contact your reseller or visit www onholdplus com to purchase them online Most phones without activators are able to engage the hold music feature by pressing the star key twice on the telephone keypad and then optionally immediately pressing the HOLD button on the phone cordless phones gt Cordless telephone connection Using the cordless phone adapter cable male plug the end of the cable with the phone connector into the jack on the hold music activator marked A Connect the headphone jack side of the cable to the cordless phone s headset jack Using the cordless phone adapter cable female plug the phone connector side of the cable to the end of the hold music activator marked B and then plug the headset to the other side of the connector cable p gt System test if test fails see troubleshooting guide From any phone in the office with a hold music activator and a headset attached dial the phone number of another phone a cell phone works well Place the call on hold using the HOLD button on the telephone Return
6. to call and confirm that the on hold audio was present on the line while on hold Using the volume control on the rear of the unit adjust the volume to proper level IMPORTANT Excessive volume will cause the on hold audio to shut off during playback gt Deactivating hold music manually If for any reason the hold music is activated inadvertently it can be deactivated by pressing any key on your phone s dial pad O OHP 7500 User Manual Controls amp Functions gt LCD Display REPEAT MODE PLAY MODE P i indicates playback status either displays continuous playback play arrow or stop square mode selected repeat all repeat shuffle repeat one SD CARD indicates that an SD card is present in the memory slot VOLUME LEVEL b h displ lati MEMORY e e D GA displays amount of internal and volume level A external memory in memory card slot ID3 TAG displays name of track and other TOTAL TRACKS identifying information TRACK LENGTH displays total number displays running time and of tracks in memory total length of selected track TRACK PLAYING displays current track selected playing gt Player Controls REPEAT MODE Used to select repeat mode Increases and decreases MENU Volume level Repeat 1 Repeat all Repeat all shuffle Used to enter MENU mode Also used to exit from MENU mode Also used to select track for REPEAT 1 playback VOLUME lt menu A v Operating nstruc
7. Connection to analog phone lines Combined Line Connection Lines 1 amp 2 are combined in one wall jack and lines 3 amp 4 are combined in another wall jack El Plug the supplied T adapter into any modular phone jack which services line 1 and 2 This will allow you to share the phone jack with any phone extension which you have plugged into the wall jack Plug the provided phone cord into the jack marked Line 1 2 3 on the back of the player Plug the other end of the phone cord into the T adapter which is servicing line 1 and 2 REPEAT ABOVE IF LINE 3 and or 4 ARE PRESENT NOTE One OHP 7500 will provide on hold audio capability to all phone extensions in your office gt IMPORTANT Player volume adjustment Adjust the player s volume control to the halfway point before proceeding to the next step Excessive volume will cause the on hold audio to shut off during playback O OHP 7500 User Manual Set up gt USB Connection to PC USB cable Connect AC adapter to wall power outlet and connect power plug to the jack marked 12VDC Plug USB cable square socket into the USB jack on the back panel of the player Plug the other end of the USB cable rectangular into the USB port on the back of the PC NOTE To copy files to the player from your PC see Copying New Tracks to the Player on page 5 gt Firmware Updates Occasionall
8. Supported CD CD R Power Jack CD RW Power 2 2mm On Off Audio Out USB Port RCA v 1 1 OHP 7500 User Manual Warranty gt Limited Warranty IntelliTouch warrants this product to be free from manufacturing defects in material and workmanship under normal use and conditions for a period of 3 years from date of original purchase in the United States Should service be necessary under this warranty for any reason due to manufacturing defect during this 3 year period from date of original purchase IntelliTouch will either repair the unit or replace it with a reconditioned unit at no charge You may return the unit to IntelliTouch 5160 Carroll Canyon Road San Diego CA 92121 e Pack the unit in a well padded heavy corrugated box e Enclose proof of purchase e Enclose your check or money order payable to IntelliTouch in the amount of 10 00 to cover shipping and handling costs e Ship the unit prepaid via UPS or parcel post insured Note This warranty is void if the product is a Damaged through negligence misuse abuse or accident b Modified in any way c Damaged because it is improperly connected to the equipment of other manufacturers This warranty does not cover a Damage to equipment not properly connected to the product b Costs incurred in the shipping of the product to IntelliTouch c Damage or improper operation of unit caused by customer abuse misuse negligence or failure to fo
9. equipment A notice similar to the following would be suitable NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence Numbers of all the devices does not exceed 5 gt Precautions Installation Music Content License Never install the unit where it would be subjected to Your purchase includes a perpetual license for unlimited use on a single telephone system of the music content i as radiators or air ducts provided with this system as well as the content which was recorded into the playback unit at the factory direct sunlight excessive dust NO ADDITIONAL ROYALTIES ARE DUE TO ON HOLD PLUS OR ANY OTHER THIRD PARTY MUSIC LICENSING moisture or rain AGENCY mechanical vibration or shock 2 leveled arf For complete copy of the licensing agreement go to www onholdplus com music_license htm When the unit is used with an AC power adapter do not wrap the unit in a cloth blanket etc If you do so the temperature inside and outside the unit may rise considerably resulting in malfunctioning of the unit or serious accidents e For the unit to operate at its best it should not be subjected to temperatures below 5 C 41 F or above 35 C 95 F
10. ily Eram all afne bauan Aus mast sinsara wichas fas a hannu halidau sansan and a haath arae gt Professional Production Services from On Hold Plus IntelliTouch s certified production partners offer complete professional production services featuring national broadcast quality voice talent Your finished on hold messages can be sent as a fully mixed production or the voice files can be emailed individually for use with the MessageStudio Software With MessageStudio you can add these professionally voiced message files to the program for playback with your choice of background music It s simple quick and easy For information on getting a professionally produced custom on hold audio message for your company or organization call us at 800 839 7277 or visit our web site at www onholdplus com OHP 7500 User Manual MessageStudio Player Software gt Creating Custom On Hold Audio With MessageStudio software creating professional sounding custom on hold audio is simple quick and easy MessageStudio will run on any Windows based PC with a sound card Mac users can run MessageStudio by using Virtual PC version 3 0 or greater This easy to use software allows you to simply and easily create new on hold message productions any time you wish You may record new messages in your own voice using a mic hooked up to your PC sound card or have messages professionally produced by On Hold Plus or any other professional voice tale
11. ing your on hold audio script the MessageStudio software includes a fun and easy scriptwriter utility called MessageStudio Writer This utility may be accessed from the main screen of the software by clicking on the Write Msg button located at the bottom right of the screen Even if you re not a Madison Avenue copywriter you ll find the process quick easy and fun Just by asking a few questions the intuitive software will create several choices of beginning and ending sentences for you Simply click on your choices add a sentence or two of your own and you re done it s that easy Your finished script can either be read by you or submitted to On Hold Plus for professional voiceover of your custom messages by one of our certified production partners MessageStudio Writer Main Window m Ee cD CD Select Message Category View Script Options Seasons Greetings Click here to view script options Category Description announces holiday specials while offering your customers warm holiday wishes and heartfelt appreciation for their business Sample Message As the year draws to a close and the spirit of the holidays fills the air we d just like to take a moment to thank you for trusting us with all of your real estate needs At Jones and Morgan Realty we understand the importance of building and maintaining personal relationships and we genuinely consider each one of our valued customers to be a member of our extended fam
12. ld music activator side marked B and the other end to phone base Plug end of coiled cord connected to handset into jack on the hold music activator side marked A NOTE After connecting if you cannot hear the dial tone handset sounds dead unplug the TEHMA and reconnect it in the opposite direction gt System test if test fails see troubleshooting guide From any phone in the office with a hold music activator attached dial an outside phone number a cell phone works well Place the call on hold using the HOLD button on the telephone Return to call and confirm that the on hold audio was present on the line while on hold Using the volume control on the rear of the unit adjust the volume to proper level IMPORTANT Excessive volume will cause the on hold audio to shut off during playback gt Deactivating hold music manually If for any reason the hold music is activated inadvertently it can be deactivated by pressing any key on your phone s dial pad Pressing a key will deactivate the feature for the remainder of the call gt Phones with speakerphone or mute functions Telephones with speaker phone or mute functions can fool the unit into thinking that the line is on hold If this occurs press any key on your phone s dial pad to deactivate the music Pressing a key will deactivate the feature for the remainder of the call O OHP 7500 User Manual Cordless Phone Set up
13. llow operating instructions provided with the product d Ordinary adjustments to the product which can be performed by customer as outlined in the owner s manual e Damage to compact discs THIS WARRANTY IS NON TRANSFERABLE AND APPLIES ONLY TO THE ORIGINAL PURCHASER AND DOES NOT EXTEND TO SUBSEQUENT OWNERS OF THE PRODUCT ANY APPLICABLE IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED IN DURATION TO A PERIOD OF THE EXPRESS WARRANTY AS PROVIDED HEREIN BEGINNING WITH THE DATE OF ORIGINAL PURCHASE AT RETAIL AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED SHALL APPLY TO THIS PRODUCT THEREAFTER IntelliTouch MAKES NO WARRANTY AS TO THE FITNESS OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR USE UNDER NO CIRCUMSTANCES SHALL IntelliTouch BE LIABLE FOR ANY LOSS DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PRODUCT THIS WARRANTY IS VALID ONLY IN THE UNITED STATES OF AMERICA THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS HOWEVER YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE SOME STATES DO NOT ALLOW LIMITATION ON IMPLIED WARRANTIES OR EXCLUSION OF CONSEQUENTIAL DAMAGE THEREFORE THESE RESTRICTIONS MAY NOT APPLY TO YOU OHP 7500 User Manual gt FCC Information FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are de
14. nal memory slot Secure Digital SD Memory Card Interface USB 1 1 Playback modes repeat one repeat all repeat all shuffle Audio output mode mono analog 4 line analog adaptor module 2 RJ11 ID 3 tag support Firmware upgradeable via USB LCD 6 line backlit display Built in monitor speaker Interface devices USB port RCA audio output Minimum operating system player USB connection Windows 98 98 ME amp SE 2000 XP Mac OS 9 0 4 or later OS X 10 1 or later Warranty 3 years L L 0000 o o o o o o o o o o o 000000 o o o o o 1 208825 09000000000 000000000000000 2 00000000900000 jo j o o o o oo oo oo oo oo oo oo oo oo oo oo o o o o o o o o o 200000000000000 000000000000000 200 Po Po Analog Audio Output 8 Q 4 volts peak to peak 600 Q 8 volts peak to peak o o o o o Power 12VDC 500mA Source 110VAC 60Hz UL CSA power pack Playback Capacity Audio CD 80 minutes MP3 CD 480 minutes Internal memory up to 128 MB 480 minutes at 32 kbps 32K rate SD Card up to 1 GB 4000 minutes at 32 kbps 32K rate BSS Supported Audio Standards Integrated CD Drive Audio CD MP3 Encoded CD USB or SD Card MP3 WMA CD Sampling Rate 96kbps 32K mono Phone Line Speaker RJ11 Jacks Impedance On Off 8 6000 CD Media
15. nt see MessageStudio Writer on the previous page When your production is finished click the EXPORT AS MP3 button and copy to either the on board memory via the USB port or to an SD CARD via a flash card reader connected to your PC s USB port MessageStudio works with any WAV or MP3 audio files There are 20 different music files as well as a choice of professionally voiced thank you for holding gt messages included with the MessageStudio software Recording Messages in Your Own Voice Using the MessageStudio Player Software and a mic hooked up to your PC s sound card you can record professional sounding messages in your own voice To record click the RECORD MSG button in the MessageStudio Player window NOTE Confirm that your MICROPHONE is selected as a recording input in your sound card controls and that the volume is turned up gt MessageStudio Player Main Window GE HessogeStudio fie EGt Pretrenges Hop FOF Message On Hoki 2C s 7 C scapes Female 14 wav CA Messagasi Make 4 yume Add your choice of background music Add your choice of thank you for holding files from the MessageStudio CD ROM message files from the MessageStudio CD ROM choose from 20 music selections or add a custom message about your company D OHP 7500 User Manual Specifications General On board memory 128MB Maximum memory supported SD 1GB Supported bit rates 32 320kbps Exter
16. orded the entire contents previously contained on the SD card is erased After recording to the SD card the unit will automatically go into playback mode NOTE When recording to an SD card the program content stored on the built in memory is not erased To play from the on board memory remove the SD card and press the PLAY button to resume playback are backed up Recording Time Recording time via the CD drive is limited to around 2 hours and 54 minutes This is more than enough to record an entire audio CD to built in memory If an MP3 CD containing over 2 hours and 54 minutes is inserted the player will record as much of the CD as memory permits 2hr 54 min for built in 128MB and up to 23 hrs and 40 min on a 1GB SD card gt Erasing Memory A The time that it takes to erase the memory varies from a few seconds to several minutes The erase time is based on the number of tracks and the length of the tracks being erased A row of diamond icons will show the progress of the erasure IMPORTANT To prevent accidental recording of a CD please remember to remove the CD from the drive once recording is completed The player is designed to automatically record any CD in the drive to memory when the lid is opened and closed or when power is turned off to the unit and then reapplied OHP 7500 User Manual Operation cont d HH gt Adding New Tracks to the Player via USB Win i Once connected via USB the player will show
17. pied to the card by putting it into the unit and connecting the USB cable to a PC Alternately files can be copied to the card by connecting a smart media card reader to the PC s USB port and copying files directly to the card Using an SD Flash Card The player has an SD card slot located on the right side of the player Insert the flash card label side up When you insert an SD card the files on the card will override the built in memory While the card is in the unit you will not be able to see the tracks stored on the on board memory gt About MP3 ID 3 Tags MP3 files contain information tags that are displayed on the LCD title artist amp album Audio files transferred via USB or played via an SD card retain their tags MP3 files put on a CD and recorded through the integrated CD drive will lose their tag information O OHP 7500 User Manual Playback Operation gt gt VEBEONBV VuUNB Playback Playing Audio Stored in On Board Memory or on SD Card By default the unit is always in playback mode When unit is playing the LCD will display a running time and the P icon will be shown on the LCD Playback can be stopped by pressing the PLAY STOP button Moving Between Tracks While in playback mode you can move between tracks by pressing the lt buttons on the unit Fast Scanning Through Tracks While in playback mode you can fast forward or rewind through a track by holding the lt
18. signed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation The unit may malfunction when there is radio interference appeared on the power line signal line The unit will revert to normal operation when the interference stops If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment FCC Part 68 This equipment complies with part 68 of the FCC Rules On the bottom of the back of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You mu
19. st upon request provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment the telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to site tariffs This device contains no user serviceable parts For service or repair send to IntelliTouch 5160 Carroll Canyon San Diego CA 92121 Industry Canada Information NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents s The department does not guarantee the
20. t even during power loss unit ships with preloaded audio Unit automatically starts in playback mode and retains track and volume settings after power loss SD Memory Card Slot upgrade the 7500 s memory up to 1GB over 70 hours by adding a Secure Digital Card SD 3 Year Warranty Analog Line Capability provides on hold audio capability to ordinary analog and KSU less phones Telephone Extension Hold Music Activators connects to phone extensions for true hold button activation of the on hold audio function 3 Repeat Options unit supports repeat all repeat all shuffle amp repeat one track functions MessageStudio Software allows user to create fully customized on hold audio content on a PC and then save the file as an MP3 analog with ID3 tag identification for transfer to the 7500 or an SD flash memory card Backlit LCD Control Panel 6 line backlit LCD panel displays ID3 tags with descriptive track names for easy identification and selection Display also shows a variety of important information so user can choose playback preferences and easily determine unit s operational status Firmware Upgradeable update the player s firmware from a PC via USB to the newest version by going to www onholdplus com firmware Built In Monitor Speaker allows user to monitor sound with the flip of a switch Wall Wountable unit can play while mounted in a vertical position OHP 7500 User Manual Set up gt
21. tions Recording Audiofand MP3 COs a PLAY STOP Used to begin and stop playback Also used to store track volume Up Down Scroll and mode settings Navigates up and down Forward Backward Scroll through tracks in memory while Navigates forward and backward in MENU Mode through tracks in memory while in Playback Mode Q OHP 7500 User Manual Operation gt Adding New Audio Using the CD Drive ON The OHP 7500 will read ordinary Audio CDs and MP3 encoded CDs Each time you record a new CD the audio content stored on the on board memory will be erased and replaced with the new audio from the CD Recording a CD Place CD in the drive and close the lid LCD will show CD READING followed by ERASING FILES Recording will begin in real time regardless of disc format MP3 or Audio CD Files recorded to memory will automatically be named Track01 mp3 Track02 mp3 etc When recording is completed unit will automatically return to playback mode NOTE Audio recorded via the CD drive is sampled at 96kbps At this rate the player can record 2 hours and 54 minutes of audio to the built in 128 MB memory A gt Recording a CD onto an SD Card WARNING Recording a CD onto an SD card will overwrite the contents of the SD card Make sure any important files To record to an SD card insert an SD card into the card slot on the right side of the unit place CD in drive and close the lid When an SD card is rec
22. up as two removable drives i e Drive E amp Drive F in the MY COMPUTER window The first drive will represent the on board memory 128 MB The second drive represents the built in SD Card reader only available if a card is inserted The MY COMPUTER window is where you can manage the content on your player From this window you can add copy or delete files that are stored on your player gt Copying New Tracks to Your Player Win El Using the power switch on the back of the unit turn the player off Plug the USB cable into the USB port on the back of your player Plug the other end of the cable into the USB port on your computer Ej Turn the POWER switch to the ON position LCD will show an icon of a computer and a memory card with the word READY Locate and select any MP3 or WMA audio file s or file s O Copy the files Go to My Computer and double click on Drive E or F E Paste the files to the selected drive E Turn the POWER switch on the back of player to the OFF position W Remove the USB cable and turn the player back to the ON position p Adding New Tracks to the Player via USB Mac Once connected via USB the player and SD Card if inserted will show up as a disc on your desktop Copy drag or save the files to the drive When completed drag the drive s to the trash to unmount gt External SD Flash Card The player is also equipped with a slot for a Secure Digital SD flash card Files can be co
23. y updates to the player s firmware are made available These changes can include new features or bug fixes The latest firmware updates are available at www onholdplus com firmware Your player s firmware version is displayed on the LCD when the player is powered on To view the version turn the player off wait 5 seconds then turn the player back on again The firmware version will only be shown for two seconds Updating firmware is a simple procedure that involves downloading a file from the site and connecting the player from the PC to the player via the provided USB cable The most up to date firmware version along with easy step by step instructions for updating the firmware are available on our site OHP 7500 User Manual Corded Phone Set up gt Telephone Extension Hold Music Activators TEHMA For true hold button activation of on hold audio each phone extension requires a hold music activator Two activators have been included in your package If you require additional activators for other phones contact your reseller or visit www onholdplus com to purchase them online Most phones without activators are able to engage the hold music feature by pressing the star key twice on the telephone keypad and then optionally immediately pressing the button on the phone corded phones gt Corded telephone connection Remove coiled handset cord from base of phone Plug short phone cord supplied into the ho
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