IP4720_ALCATEL
Contents
1. One or more recipients can be added from contact list and you can remove a recipient by pressing Delete key Press Contacts through O key to multi select recipients from Contacts An SMS will be converted to MMS automatically when images videos are inserted An SMS message of more than a certain number of characters the number of characters depends on your language will be charged as several SMS An MMS message containing photos and or sounds may also be billed as more than one message Specific letters accent will increase the size of the SMS this may cause multiple SMS to be sent to your recipient 3020D only English CJB27 AALAAN Your mobile 0000 08 080808888888 aE ALCATEL onetouch a gt amp T D CACAEA JIE Navigation key Switch on Menu Confirm an option _ Switch off Left softkey End call Right softkey Vibrate alert Facebook key press and hold Wi Fi key Fnkey Answer Send call Call log Idle screen 5 Contacts cccccsscsceses 5 1 Consulting your contacts You can access to this function by selecting Contacts from the main menu For dual SIM model the complete contacts of both SIMI and SIM2 are available in this menu 5 2 Adding a contact You can add a new contact to phone or SIM card by selecting Add contact 6 Call lOp ssisissisiissssssosai 6 l Access2. You can access the function using the following options e Select from main menu e Press key from Home screen e Select from widget bar and then enter the sub menu you require 6 2 Available options When you press Options you can have access to View Send message Save to Contacts Edit before call Add to Blacklist Add to Whitelist Delete etc 3020D only IP4720_ ALCATEL 3020G_3020D_QG_Eng_USA_06_131106 indd 1 l l Keys Navigation key Confirm an option press the middle of the key Answer Send a call Press Enter Call log green Press and hold Enter Fake call B Press End a call Return to the Home screen red Press and hold Power on off PELI Left softkey Right softkey Press to enter Facebook main menu o Enter Wi Fi list and refresh Access your voicemail press and hold fare In idle screen Z Press and hold Lock the keypad In edit mode Press input space Press and hold switch language J MUSIC e ssscssscoseresereee QQ You can access this feature from the main menu by selecting Music You will have full flexibility of managing music both on your mobile and SD card 8 MAZES sceerseereeereee A library links to the images stored in My images in phone or SD card set as Wallpaper Power on off display and Incoming call image or sent by MMS Bluetooth Q V IGCOS siissssisiisississsise gt Contains all video clips stored in My videos in phone or SD
3. 0 finy Enables you to download favorite games to your phone 0 Services seeeeeseeeeeeee R Contact your network operator to check service availability You need to download the application to your phone for the first time May cause additional network charges for data flow to download this application 17 3 WINS sicap 3 1 Making a call Dial the desired number then press the key to place the call If you make a mistake you can delete the incorrect digits by pressing the a key To hang up the call press the key Making an emergency call If your phone is covered by the network dial emergency number and press the key to make an emergency call This works even without a SIM card and without typing the PIN code or unlocking the keypad 3 2 Calling your voicemail 1 To access your voicemail hold down the r key 3 3 Receiving a call When you receive an incoming call press the key to talk and then hang up using the key 3 4 Available functions during the call During a call you can use your contacts text messages etc without hanging up or dropping the call i akai Contact your network operator to check service availability l Facebook Facebook is a social utility that connects people with friends and others who work study and live around them It provides a number of features with which users interact such as Wall Pokes etc To open an account
4. 3020G only 26 The flickering ea icon is displayed on my standby screen e You have saved too many short messages on your SIM card delete some of them or archive them in the phone memory SIM card PIN locked e Contact your network operator to obtain the PUK code Personal Unblocking Key am unable to connect my phone to my computer e Make sure that you re using the right cable from the box Il am unable to download new files e Make sure there is sufficient phone memory for your download e Select the microSD card as the location to store downloaded files e Check your subscription status with your operator The phone cannot be detected by others via Bluetooth e Make sure that Bluetooth is turned on and your phone is visible to other users e Make sure that the two phones are within Bluetooth s detection range How to make your battery last longer e Make sure you follow the complete charge time minimum 3 hours e After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an exact indication e Switch on the backlight upon request e Deactivate Bluetooth when not in use 35 e LICENCES Obigo is a registered trademark of Obigo AB mice microSD Logo is a trademark DP The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by TCT Mobile Limited and its affiliates is under license Other t
5. at least 20 minutes e If it still does not work please use User Data Format to reset the phone or Mobile Upgrade to upgrade software My phone has not responded for several minutes e Restart your phone by pressing and holding the key e Remove the battery and re insert it then restart the phone e If it still does not work please use User Data Format to reset the phone or Mobile Upgrade to upgrade software My phone turns off by itself e Check whether your phone is locked when not in use and make sure you don t accidentally turn off your phone when locking it by pressing the power key e Check the battery charge level e If it still does not work please use User Data Format to reset the phone or Mobile Upgrade to upgrade software 31 Play at the farthest distance possible from the screen When you play games on your mobile phone you may experience occasional discomfort in your hands arms shoulders neck or other parts of your body Follow these instructions to avoid problems such as tendinitis carpal tunnel syndrome or other musculoskeletal disorders Take a minimum of a I 5 minute break every hour of game playing If your hands wrists or arms become tired or sore while playing stop and rest for several hours before playing again If you continue to have sore hands wrists or arms during or after playing stop the game and see a doctor PROTECT YOUR HEARING TAN To prevent possible hearin
6. card and enables you to play send set as power on off display delete rename etc 0 FM radio 000 Your phone is equipped with a radio with RDS functionality You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service You can listen to it while running other applications The quality of the radio depends on the coverage of the radio station in that particular area Depending on your network operator and market 12 Fn In idle screen Press to access shortcuts Fn B Access to Bluetooth Fn M Access to Music Fn P Access to Profiles Fn S Access to Settings In edit mode Press once Input a top half character Press twice Lock the keyboard in top half key input mode then press again to unlock top half character input mode amp Delete one by one press Delete one by one quickly press and hold Move cursor to the next line E In edit screen Press Switch the uppercase and lowercase WapP sesesseseeeesseeeeee ba Access Wap options Homepage Bookmarks Go to URL Last wap address Recent pages Offline pages Service inbox Settings 2 Apps ssesesssossoseo Agi Apps store is an online software store where you can download and install applications and games to your phone 3 Camera sesse ee Your mobile phone
7. choice in order to customize your telephone Phone settings Call settings Security Network Connectivity Regulatory amp Safety Restore default Dual SIM Settings e Dual SIM activated Keep both of your SIM cards active e Only SIMI activated Only keep SIMI active e Only SIM2 activated Only keep SIM2 active 3020D only Removing and installing the battery Insert and click the battery into place then close the telephone cover Unclip the cover then remove the battery Charging the battery Connect the battery charger to your phone and outlet respectively To reduce power consumption and energy waste when battery is fully charged disconnect your charger from the plug switch off Bluetooth or background running applications when not in use reduce the backlight time etc 2 2 Power on your phone Hold down the key until the telephone powers on 2 3 Power off your phone Hold down the key from the Home screen F4 Fake Call cscccoccoseeee This program enables you to call yourself by simulating a caller number name ringtone at a scheduled time It helps you to politely escape from social situations at any time you wish This call can be rejected by key Activate a fake call by Fake call mode Enable 28 Call filter Enable blacklist all callers in the list will be automatically blocked Enable whitelist only callers in the list can be connected 9 Games 000
8. in a clean and dust free place Do not allow your mobile phone to be exposed to adverse weather or environmental conditions moisture humidity rain infiltration of liquids dust sea air etc The manufacturer s recommended operating temperature range is 10 C 14 F to 55 C 131 F the max value depends on device materials and housing paint texture Over 55 C 131 F the legibility of the mobile phone s display may be impaired though this is temporary and not serious Do not open or attempt to repair your mobile phone yourself Do not drop throw or try to bend your mobile phone Do not use the mobile phone if the glass made screen is damaged cracked or broken to avoid any injury Do not paint it Use only batteries battery chargers and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your mobile phone model TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries Your mobile phone should not be disposed of in a municipal waste Please check local regulations for disposal of electronic products Remember to make back up copies or keep a written record of all important information stored in your mobile phone Some people may suffer epileptic seizures or blackouts when exposed to flashing lights or when playing video games These seizures or blackouts may occur even if a person never had a previous seizur
9. is fitted with a camera for taking photos and shooting videos that you can use in different ways e store them as your creations in SD card or phone e send them in a multimedia message MMS to a mobile phone e send them directly by MMS Bluetooth e customize your Home screen e select them as incoming call image to a contact in your Contacts 4 Profiles sccissesncisacesis With this menu you may personalize ringtones for different events and environments Depending on your network operator 1 2 Status bar icons In 3020G Battery charge level 0 Vibrate alert your phone vibrates but does not ring or beep with the exception of the alarm Bluetooth status Activated Bluetooth status Connected to an audio device Keypad locked eB se Headset connected Alarm or appointments programmed Q Voicemail message arrived Missed calls Radio is on Roaming SD card scanning completed MMS receipt in progress Sending a MMS Hot OB fy a B The icons and illustrations in this guide are provided for informational purposes only 5 5 My files sesessesesesesesee You will have an access to all audio and visual files stored in phone or SD card in My files Inserting and removing the memory card To release the MicroSD card holder slide it in the direction of the arrow and lift it Then insert the MicroSD card with the golden contact downward Finally turn down the Mi
10. online please go to http m facebook com 2 Twitter 00 Twitter is a social networking and microblogging service that has gained notability and popularity worldwide This feature enables phone users to exchange news updates and ideas with a community in the form of messages or posts Posts are displayed on the author s profile page and delivered to the author s subscribers or followers To open an account online please go to http m twitter com 3 Mobile TV You have to plug in headset before enjoy the mobile TV programs The first time to use Mobile TV you d better set your region correctly in order to find your local TV programs You are free for volume controlling channels searching etc Depending on your network operator You need to download the application to your phone for the first time May cause additional network charges for data flow to download this application 3020G only 7 18 2013 11 6 3 17 03 34 Making the most of your mobile Mobile Upgrade Using Mobile Upgrade tool you can update your phone s software from your PC Download Mobile Upgrade from ALCATEL website www alcatelonetouch com and install it on your PC Launch the tool and update your phone by following the step by step instructions refer to the User Guide provided together with the tool Your phone s software will now have the latest software 19 General in
11. 140 F Batteries must be disposed of in accordance with locally applicable environmental regulations Only use the battery for the purpose for which it was designed Never use damaged batteries or those not recommended by TCT Mobile Limited and or its affiliates 23 My phone cannot charge properly e Make sure you are using an ALCATEL ONE TOUCH battery and the charger from the box e Make sure your battery is inserted properly and clean the battery contact if it s dirty It must be inserted before plugging in the charger e Make sure that your battery is not completely discharged if the battery power is empty for a long time it may take around 20 minutes to display the battery charger indicator on the screen e Make sure charging is carried out under normal conditions 0 C 32 F to 40 C 104 F e When abroad check that the voltage input is compatible My phone cannot connect to a network or No service is displayed e Try connecting in another location e Verify the network coverage with your operator e Check with your operator that your SIM card is valid e Try selecting the available network s manually e Try connecting at a later time if the network is overloaded My phone cannot connect to the Internet e Check that the IMEI number press 06 is the same as the one printed on your warranty card or box e Make sure that the internet access service of your SIM card is available e Check your phone s Internet co
12. ALCATEL 30 20G ALCATEL 30 20D Quick Start Guide For more information about how to use the phone please go to www alcatelonetouch com to download complete user manual Also on our website you can find helpful FAQs realize software upgrade etc SAR limits of 1 6 W kg The specific SAR maximum SAR values can be found 1 in the RADIOWAVES section of this user guide This product meets applicable national When carrying the product or using it while worn on your body either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a phone call PROTECT YOUR HEARING AAN To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use www sar tick com ALCATEL onetouch 4 Messages ccccccese 4 1 Access You may access this menu using the following options e Access from the main menu by selecting Messages e Select EJ from widget bar and then enter the sub menu you require 4 2 Write message You can select Messages Write new SMS MMS from the main menu or access from widget D to write text multimedia message For dual SIM model you can type a message and select to send it to a recipient in either the SIMI or SIM2 directory
13. ange of 0 C 32 F to 40 C 104 F The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use Due to different applicable electrical specifications a charger you purchased in one jurisdiction may not work in another jurisdiction They should be used for this purpose only Characteristics of power supply depending on the country Travel charger Input 100 240 V 50 60 Hz 150 mA Output 5 V 550 mA Battery Lithium 850 mAh e RADIO WAVES THIS MOBILE PHONE MEETS THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES Your mobile phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough 24 Unable to make outgoing calls e Make sure you have dialed a valid number and press the send key e For international calls check the country and area codes e Make sure your phone is connected to a network and the network is not overloaded or unavailable e Check your subscription status with your operator credit SIM card valid etc e Make sure you have not barred outgoing calls e Make sure that your phone is no
14. croSD holder and slide it in the opposite direction to lock it Access this feature by pressing Menu through Left softkey from the Home screen to enter the main menu then selecting Bluetooth 6 Bluetooth Fain r E To access this function press O to enter the main menu and select ZA or press o directly 14 Silence mode your phone does not ring beep or vibrate with the exception of the alarm SMS unread Flickering Message list is full your phone cannot accept any new messages You must access the message list and delete at least one message on your SIM card S 2 MMS unread fr Flight mode In 3020D ig Call forwarding activated your calls are forwarded alas Level of network reception DE EDGE connection status Activated fe EDGE connecting 1 3 Home screen 1 3 1 Widget bar Widgets are convenient shortcuts for quick access from the Home screen You can customize widget bar by Settings Phone settings Widget bar 1 3 2 Change wallpaper You can select a folder to choose one image as favorite wallpaper by selecting Options Set as Wallpaper 8 Calendar 0 1993 Once you enter this menu from main menu there is a monthly view calendar for you to keep track of important meetings appointments etc Days with events entered will be marked in color 9 Calculator Access this feature by selecting Calcula
15. e or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult your doctor before playing video games on your mobile phone or enabling a flashing lights feature on your mobile phone Parents should monitor their children s use of video games or other features that incorporate flashing lights on the mobile phones All persons should discontinue use and consult a doctor if any of the following symptoms occur convulsion eye or muscle twitching loss of awareness involuntary movements or disorientation To limit the likelihood of such symptoms please take the following safety precautions 22 Troubleshooting Before contacting the service center you are advised to follow the instructions below e You are advised to fully charge i the battery for optimal operation e Avoid storing large amounts of data in your phone as this may affect its performance e Use User Data Format and the Mobile Upgrade tool to perform phone formatting to reset User Data format hold down while simultaneously pressing the power on off key ALL User phone data contacts photos messages and files downloaded applications like MRE games will be lost permanently and carry out the following checks My phone is frozen or cannot switch on e Check the battery contacts remove and reinstall your battery then turn your phone on e Check the battery power level charge for
16. ead this chapter carefully before using your mobile phone The manufacturer disclaims any liability for damage which may result as a consequence of improper use or use contrary to the instructions contained herein e TRAFFIC SAFETY Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk even when the hands free kit is used car kit headset drivers are requested to refrain from using their mobile phone when the vehicle is not parked Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas When driving do not use your mobile phone and headphone to listen to music or to the radio Using a headphone can be dangerous and forbidden in some areas When switched on your mobile phone emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place your mobile phone on top of the dashboard or within an airbag deployment area check with your car dealer or the car manufacturer to make sure that the car s electronic devices are shielded from mobile phone RF energy e CONDITIONS OF USE You are advised to switch off the mobile phone from time to time to optimize its performance Remember to abide by local authority rule
17. formation e Website www alcatelonetouch com e Facebook http www facebook com alcatelonetouchusa e Twitter http www twitter com alcatel touch e Hot Line Number In the United States call 877 702 3444 for technical support On our Internet site you will find our FAQ Frequently Asked Questions section You can also contact us by e mail to ask any questions you may have An electronic version of this user guide is available in English and other languages according to availability on our server www alcatelonetouch com Your telephone is a transceiver that operates on GSM in quad band with 850 900 1800 1900 MHz Protection against theft Your mobile phone is identified by an IMEI mobile phone serial number shown on the packaging label and in the product s memory We recommend that you note the number the first time you use your mobile phone by entering 06 and keep it in a safe place It may be requested by the police or your operator if your mobile phone is stolen Disclaimer There may be certain differences between the user manual description and the mobile phone s operation depending on the software release of your mobile phone or specific operator services TCT Mobile shall not be held legally responsible for such differences if any nor for their potential consequences which responsibility shall be borne by the operator exclusively Contact your network operator to check service avai
18. g damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use e PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction s where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone Pursuant to such laws and regulations it may be strictly forbidden to take photographs and or to record the voices of other people or any of their personal attributes and reproduce or distribute them as this may be considered to be an invasion of privacy It is the user s sole responsibility to ensure that prior authorization be obtained if necessary in order to record private or confidential conversations or take a photograph of another person the manufacturer the seller or vendor of your mobile phone including the operator disclaim any liability which may result from the improper use of the mobile phone e BATTERY AND ACCESSORIES Before removing the battery from your mobile phone please make sure that the mobile phone is switched off Observe the following precautions for battery use Do not attempt to open the battery due to the risk of toxic fumes and burns Do not puncture disassemble or cause a short circuit in a battery Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60 C
19. h the owner s return address No PO Boxes accepted wireless carrier s name alternate daytime phone number and email address with a complete problem description Only ship the device Do not ship the SIM card memory cards or any other accessories such as the power adapter You must properly package and ship the wireless device to the repair center TCT Mobile US Inc is not responsible for devices that do not arrive at the service center or are damaged in transit Insurance is recommended with proof of delivery Upon receipt the service center will verify the warranty conditions repair and return your device to the address provided in the RMA Check the warranty repair status by going online with the RMA number on web portal 30 Read and follow the directions from the manufacturer of your implantable medical device If you have any questions about using your mobile device with your implantable medical device consult your healthcare provider To avoid hearing impairment answer the call before holding your mobile phone to your ear Also move the handset away from your ear while using the hands free option because the amplified volume might cause hearing damage It is recommended to have proper supervision while small children use your mobile phone When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction Always handle your mobile phone with care and keep it
20. ith the operation of a licensed radio service e g FM broadcast they bear the following statement This device complies with Part 15 of the FCC Rules Operation is subject to the condition that this device does not cause harmful interference For other devices they bear the following statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Your mobile phone is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it As mobile devices offer a range of functions they can be used in positions other than against your ear In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body Hearing Aid Compatibility Your mobile phone is rated For Hearing Aid to assist hearing device users in finding mobile phones that may be compatible with their hearing devices This device is HAC M3 compatible Reference ANSI C63 19 2007 For more information please visit our website http www alcatelonetouch com FCC ID RAD414 3020G RAD415 3020D
21. lability 5 Latin input mode There are two text entry methods that can be used to write messages Normal this mode allows you to type a text by choosing a letter or a sequence of characters Predictive with the Zi mode This mode speeds up the writing of your text Keypad inputting Press once Input a top half character Press twice Lock the keyboard in top half key input mode then press again to unlock top half character input mode Fn key Fn Space key fa Press input space Fn Space switch input mode In abc Multitapabc input mode Press once only switch one character from minuscule to uppercase Press twice lock uppercase input mode Press once unlock the uppercase Shift key In eZiabc Smartabc input mode Press once to eZi Abc Press twice to eZi ABC Press delete one by one Press and hold delete one by one quickly Del key gy 20 TCT Mobile US Inc Warranty sesevesisecsasecsacissiens TCT Mobile US Inc warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve 12 months from the date of purchase as shown on your original sales receipt from an authorized sales agent Such defect s will be repaired or replaced with new or rebuilt parts at the company s opti
22. nnecting settings e Make sure you are in a place with network coverage e Try connecting at a later time or another location Invalid SIM card e Make sure the SIM card has been correctly inserted e Make sure the chip on your SIM card is not damaged or scratched e Make sure the service of your SIM card is available 32 This symbol on your mobile phone the battery and the accessories means that these products must be taken to collection points at the end of their life Municipal waste disposal centers with specific bins for these items of equipment Collection bins at points of sale They will then be recycled preventing substances being disposed of in the environment so that their components can be reused In European Union countries These collection points are accessible free of charge All products with this sign must be brought to these collection points In non European Union jurisdictions Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities instead they are to be taken to collection points for them to be recycled In the United States you may learn more about CTIA s Recycling Program at www recyclewirelessphones com CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS e CHARGERS Home A C Travel chargers will operate within the temperature r
23. nt scientific information does not indicate the need for any special precautions for use of mobile phones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hands free devices to keep mobile phones away from the head and body fact sheet n 193 Additional WHO information about electromagnetic fields and public health are available on the following website http www who int peh emf Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no 25 am unable to use the features described in the manual e Check with your operator to make sure that your subscription includes this service e Make sure this feature does not require an ALCATEL ONE TOUCH accessory When I select a number from my contacts the number cannot be dialed e Make sure that you have correctly recorded the number in your file e Make sure that you have selected the country prefix when calling a foreign country am unable to add a contact in my contacts e Make
24. on without charge for parts or labor directly related to the defect s Batteries power adapters and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six 6 months period from the date of purchase as shown on your original sales receipt Such defect s will be repaired or replaced with new or rebuilt parts at the company s option without charge for parts or labor directly related to the defect s The limited warranty for your wireless device will be voided if any of the following conditions occur e Non compliance with the instructions for use or installation or with technical and safety standards applicable in the geographical area where your phone is used e Connection to any equipment not supplied or not recommended by TCT Mobile US Inc e Modification or repair performed by individuals not authorized by TCT Mobile US Inc or its affiliates e Changes to the device operating system by the user or third party applications e Acts of god such as inclement weather lightning power surges fire humidity infiltration of liquids or foods chemical products download of files crash high voltage corrosion oxidation e Removal or altering of the wireless device s event labels or serial numbers IMEI 29 IP4720_ ALCATEL 3020G_3020D_QG_Eng_USA_06_131106 indd 2 Safety and USE s0c000 We recommend that you r
25. or SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the mobile phone while operating can be well below the maximum value This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the mobile phone Before a mobile phone model is available for sale to the public compliance with national regulations and standards must be shown The highest SAR value for this model mobile phone when tested is 0 98 W Kg for use at the ear and 0 98 W Kg for use close to the body While there may be differences between the SAR levels of various mobile phones and at various positions they all meet the government requirement for RF exposure For body worn operation the mobile phone meets FCC RF exposure guidelines provided that it is used with a non metallic accessory with the handset at least 10 mm from the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines Additional information on SAR can be found on the Cellular Telecommunications amp Internet Association CTIA Web site http www phonefacts net The World Health Organization WHO considers that prese
26. rademarks and trade names are those of their respective owners ALCATLE 3020G 3020D Bluetooth QD ID B020475 E eZiText eZiText and Zi are trademarks of Zi zicorporation Corporation and or its Affiliates twitter Facebook and the f Logo are trademarks of Facebook Inc and are used under license Twitter and the T Logo are trademarks of Twitter Inc and are used under license The Wi Fi Logo is a certification mark of the Wi Fi Alliance 27 ALCATEL is a trademark of Alcatel Lucent and is used under license by TCT Mobile Limited All rights reserved Copyright 2013 TCT Mobile Limited TCT Mobile Limited reserves the right to alter material or technical specification without prior notice PROTECT YOUR HEARING VAN To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use 36 2013 11 6 3 17 04
27. rative or structural items such as framing and non operative parts e Damage as result of physical abuse regardless of cause There are no express warranties whether written oral or implied other than this printed limited warranty or the mandatory warranty provided by your jurisdiction In no event shall TCT Mobile US Inc or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever including but not limited to commercial loss to the full extent those damages can be disclaimed by law Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation of the duration of implied warranties so the preceding limitations or exclusions may not apply to you How to obtain Support Contact the customer care center by calling 877 702 3444 or going to http www alcatelonetouch com usa We have placed many self help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service In the case that your wireless device is no longer covered by this limited warranty due to time or condition you may utilize our out of warranty repair options How to obtain Hardware Service within the terms of this warranty Create a user profile alcatel finetw com and then create an RMA for the defective device Ship the device with a copy of the original proof of purchase e g original copy of the dated bill of sale invoice wit
28. s of mobile phone use on aircrafts Operational Warnings Obey all posted signs when using mobile devices in public areas Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so In an aircraft turn off your mobile device whenever instructed to do so by airline staff If your mobile device offers an airplane mode or similar feature consult airline staff about using it in flight Switch the mobile phone off when you are in health care facilities except in designated areas As with many other types of equipment now in regular use mobile phones can interfere with other electrical or electronic devices or equipment using radio frequency Switch the mobile phone off when you are near gas or flammable liquids Strictly obey all signs and instructions posted in a fuel depot gas station or chemical plant or in any potentially explosive atmosphere When the mobile phone is switched on it should be kept at least 15 cm from any medical device such as a pacemaker a hearing aid or insulin pump In particular when using the mobile phone you should hold it against the ear on the opposite side to the device if any 7 e Damage from exposure to water or other liquids moisture humidity excessive temperatures or extreme environmental conditions sand excess dust and any condition outside the operating guidelines e Defects in appearance cosmetic deco
29. sure that your SIM card contacts are not full delete some files or save the files in the phone contacts i e your professional or personal directories My callers are unable to leave messages on my voicemail e Contact your network operator to check service availability I cannot access my voicemail e Make sure your operator s voicemail number is correctly entered in Messages Alerts Voicemail e Try later if the network is busy am unable to send and receive MMS e Check your phone memory availability as it might be full e Contact your network operator to check service availability and check MMS parameters e Verify the server center number or your MMS profile with your operator e The server center may be swamped try again later 34 guarantee that interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For the receiver devices associated w
30. t in flight mode Unable to receive incoming calls e Make sure your phone is switched on and connected to a network check for overloaded or unavailable network e Check your subscription status with your operator credit SIM card valid etc e Make sure you have not forwarded incoming calls e Make sure that you have not barred certain calls e Make sure that your phone is not in flight mode The caller s name number does not appear when a call is received e Check that you have subscribed to this service with your operator e Your caller has concealed his her name or number I cannot find my contacts e Make sure your SIM card is not broken e Make sure your SIM card is inserted properly e Import all contacts stored in SIM card to phone The sound quality of the calls is poor e You can adjust the volume during a call by pressing the navigation key e Check the network strength afl e Make sure that the receiver connector or speaker on your phone is clean 33 evaluation of scientific studies These guidelines include a substantial safety margin designed to ensure the safety of all persons regardless of age and health The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by public authorities such as the Federal Communications Commission of the US Government FCC or by Industry Canada is 1 6 W kg averaged over gram of body tissue Tests f
31. tor from the main menu Enter a number select the type of operation to be performed using the navigation keys and enter the second number then select to display the result 0 Recorder Accessing Recorder from the main menu allows you to make voice or sound recordings I NOte cccccccssssesces E You can create a note in text format by accessing Notes from the main menu Converter You can use the Weight and Length conversion by selecting the unit you wish to convert then press to input the digits Finally confirm with OK 15 2 Getting started 2 1 Set up Removing or installing the back cover Removing and inserting the SIM card You must insert your SIM card to make phone calls Please power off your phone and remove battery before inserting or removing the SIM card Place the SIM card with the chip facing downwards and slide it into its housing Make sure that it is correctly inserted To remove the card press and slide it out 7 3 Alarm ccccccceese Your mobile phone has a built in alarm clock with a snooze feature 4 Voice alarm With this menu you may create the voice file and set it as the alarm 5 World clock The World clock shows current local time and the time zone in different cities amp Settings db From the main menu select the menu icon FO and select the function of your
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