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1. C 9 Index 2 Power supply requirements 6 2 Setting the units 4 29 Preventing ink pools C 9 Spit heads 4 17 PIGWAEIT Lucetius 4 20 Take up roll replacement Print amp Go Print amp Go s 3 26 Description 1 2 Take up roll replacement Loading media 3 15 roll to roll 3 14 Procedures Pump cleaning solution 4 18 About printer 4 28 Access carriage ss 4 14 Q Bar code practice 4 20 Quad Strike epa risi asyo sena pini ata es 4 7 Blotting cloth installation 5 10 Cancel print 4 4 S Cleaning the capping station 5 9 Color bar test print 4 12 Safety Fill reservoir ss 4 19 Ink handling 2 1 High purge nozzles aan 4 15 Spills MES ie EA Aa Enea aee aeS 1 8 Ink bottle installation 4 26 SCSI port configuration ET 4 32 Ink system fluid changing TNAM 2 3 Set clock meny keep kk tdem 4 29 Installing Print 8 Go supply Specifications technical 1 5 media 3 16 Spit heads rne eeart een eari ideada eeri 4 17 Installing roll to roll supply Spit stripe
2. eeeeeeeeroroororoos 4 3 Error message explanations and M 4 2 HUIUS eee AM OUS 6 3 Minus and plus 4 2 eun ere 4 3 F FCC compliance 1 6 C Feed adjustment Capping station maintenance 5 8 Print amp Go media installation 3 23 Carriage Print amp Go media type other 3 25 Accessing 4 14 Roll to roll media installation 3 11 PANK kw Leite adden 4 15 Roll to roll media type other 3 13 Circuit breaker switch 1 4 Selecting media type ROME 4 23 Cleaning solution Selecting media type other 4 25 Operational bottle 2 2 Fill reservoir 4 19 Pumping une ie 4 18 Filters Cloth station maintenance 5 9 Air pressure pump sr 5 17 Color Darse mereces 4 12 Heater ait 5 16 Condition media System alligari gestus 5 15 Print amp Go media installation 3 23 Firmware release notes Roll to roll media installation 3 10 Version 2 1 MOMENTE NN C 2 Selecting media type 4 22 MONSON D NE C 11 Configuration LVD SCSI 2 port 4 32 H Configure WO menu 4 31 High purge nozzles 4 15 Conserve media High purge nozzles Print amp Go media installation 3 23 Print amp Go media type other 3 25 I Roll to roll media installation 3 11 Ink Roll to
3. Media Specifications Supply roll diameter Image Width e rte On Board Hard Drive Connectivity sss Power Requirements Print amp Go Power Requirements Piezoelectric inkjet with 504 nozzles per color six colors K C LC M LM Y 600 dpi apparent 309 dpi addressable Up to 500 square feet 46 5 metres per hour in 2 pass mode Up to 250 square feet 23 2 metres per hour in 4 pass mode Up to 125 square feet 11 6 metres per hour in 8 pass mode Oc Display Graphics Systems 500 Inks in Black Cyan Light Cyan Magenta Light Magenta and Yellow solvent based pigmented inks packaged in 32 ounce 0 95 liter bottles ColorBlend Technology for overall smoothness and increased detail in light to midtone colors Accepts proprietary bit level image data Onyx PosterShop Server Color Production Software RIP available as an option Variety of uncoated vinyl films and inkjet paper based media Roll fed reel to reel direct imaging process or reel to sheet with the Print amp Go feature Minimum 36 inches 91 4 cm Maximum 75 inches 190 5 cm Minimum 5 mils 005 inches 13 mm Maximum 30 mils 030 inches 76 mm Maximum 7 00 inches 17 8 cm Width of media less 1 04 inches 2 64 cm One 18 Gigabyte hard drive LVD SCSI 2 for long length communications 40 feet 12 meters 200 240 VAC 45 amps
4. printer yourself may cause further damage W hen you have determined that a service call is required call as soon as possible H ave the following information ready 1 Printer model and serial number T hey are located on the beam between the rear sliding door and the top door or through the About Printer menu T he type of computer or computer connection and operating system acting as the print server Error message displayed on the operator control panal if any T he exact circumstances when the error occurred such as during media loading printing or maintenance N oteany unusual phenomena such as peculiar printing noises and smells associated with the failure Themediatypeand lot number T hisinformation may be located on theoriginal box and inside the tube of the roll System Errors System errors stop the printer and prevent operation until theerror isresolved M any system error messages indicate the source of the problem and state that the error can be cleared by pressing the ACCEPT button on the control panel If the problem persists record the error message and contact your O c D isplay Graphics Systems service representative Table 6 1 Error Message Explanations and Actions CONTROL PANEL MESSAGE EXPLANATION AND ACTION Print System Warning Messages WARNING l The printer may have too little media to print insufficient media the job The insufficient media message may be overridden to contin
5. rr 4 7 n MN 3 5 Status lights 4 4 Loading new supply roll System error messages 6 5 Print amp Go 3 16 Loading new supply roll T roll to tolly ei cies 3 6 Take up roll full 6 1 Long purge nozzles 4 18 Test prints menu A 4 Low purge nozzles 4 16 Two sided printing C 4 LVD SCSI 2 port configuration 4 32 Media type other 4 24 U Menu structure tree print 4 13 Units menu 4 29 EUR Pi E je User correctable errors 6 1 Park carriage sssss 4 15 W Pump cleaning solution 4 18 Replacing capping station pads 5 9 Waste container bottle 2 2 Reprint copies of a previously Writing gap l printed image 4 5 Print amp Go media type other 3 26 Selecting the media type 4 21 Roll to roll media type Set date and time 4 29 Other 3 13 4 25 Set the prewarm time 4 20 7 26 04 Index 3 Oc Index Index 4
6. ColorBlend Using ColorBlend six color printing technology Oc Arizona 500 User Manual Revision F July 26 2004 Oc Display Graphics Systems 2004 All Rights Reserved Copyright and Trademarks Copyright and Trademarks 2004 O c Display Graphics Systems All rights reserved This document contains information proprietary to O c to its subsidiaries or to third parties to which O c may have a legal obligation to protect the information from unauthorized disclosure use or duplication Any disclosure use or duplication of this document or of any of the information contained herein for other than the specific purpose for which it was disclosed is expressly prohibited except as O c may otherwise agree to in writing D ue to continuing research and product improvements features or product specifications may change at any time without notice Arizona 500 and ColorBlend are trademarks of O c D isplay Graphics Systems PosterShop is a registered trademark of O nyx Graphics Inc Plexiglasis a registered trademark of R hm GmbH amp Co Centronics is a registered trademark of Centronics D ata Computer Corp T eflon is a registered trademark of E I DuPont Corp Current Document Version Date Release Doc Number Revision Summary 11 7 02 Production 3012000918 A Engineering Services Technical Publications 11 22 02 Production 3012000918 B Miscellaneous changes 12 6 02 Production 3012000
7. Figure 5 11 Drive Hubs 12 Feed theleading edge of the cloth from the backside of the roll up and around the T eflon sheet and foam pad see Figure 5 12 Figure 5 12 Feeding the Cloth Step 1 7 26 04 5 13 Oc Printer Maintenance 13 Continuepulling the leading edge of thecloth acrosstheT eflon sheet until it reaches thetake up core see Figure5 13 Remove the paper backing off the leading edge of the cloth so it can betaped evenly to the empty take up core Figure 5 13 Feeding the Cloth Step 2 14 Attach the cloth onto the empty core see Figure 5 14 z Figure 5 14 Attach the Cloth to the Take up Core 15 Rotate the supply roll to take out the slack in the cloth path If you lowered the maintenance station carefully lift the station and insert the release pins back into the locking holes to secure it Ensure that both pins handles are fully seated in their respective holes 5 14 Printer Filters Printer Filters Filter type part number and dimensions are documented on labels near the filter locations Replacement filters are available for purchase from O c D isplay G raphics Systems C ontact an O c Display Graphics Systems supplies representative if you have any questions or for more information on these filter types and service life Purolator Hi 40 Filters System Filters Four air system filters are required on the Arizona 500 printer Each filter should be inspected every tw
8. MEDIAMENU thickness 2 00 30 00 mil T he range for thickness values is 2 00 30 00 mils T he media thickness is typically on the media container label if any The media thickness changes by 05 mils Use the buttons to increment or decrement the thickness setting Press ACCEPT You then see MEDIA MENU takeup core O D 3 10 4 00 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see MEDIAMENU supply core OD 3 10 4 00 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter usea ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see MEDIA MENU 4 pass servo target temperature 150F The temperature increments or decrements by 1 degree T he maximum temperature setting is 155 F Use the buttons to change the temperature setting Press ACCEPT You then see MEDIA MENU 8 pass servo target temperature 135F T he temperature increments or decrements by 1 degree T he maximum temperature setting is 155 F U sethe 4 buttonsto changethe temperature setting Press ACCEPT You then see MEDIA MENU conserve media ON U sethe buttonsto
9. T he carriage is moved to the blotting station and the heads arefired T he nozzle plate is not in contact with the blotting cloth Follow these steps to perform a spit 1 N avigate to MAINTENANCE mini purge nozzles Pressthe MENU button You then see MAINTENANCE spit heads Pressthe ACCEPT button You then see Spitting H eads please wait 7 26 04 4 17 Oc Control Panel Long Purge Nozzles Ww Warning Media must be installed prior to performing this function A long purgeis the same as a low purge except a nozzle print never follows the long purge Follow these steps to perform along purge 1 N avigate to MAINTENANCE spit heads Press the MENU button You then see MAINTENANCE long purge nozzles Pressthe ACCEPT button You then see INKSTO LONG PURGE B C M Y LC LM U sethe buttons to select the color or colors to long purge Press ACCEPT to begin purging You then see Cleaning Nozzles please wait Pump Cleaning Solution Fluid Cleaning solution fluid is automatically pumped to the spongesin the capping station T he waste pump is turned On during the cleaning solution fluid pump cycle and is left On for five seconds after the cycle is complete T he cleaning solution fluid bottle is checked for being empty beforethe pump isactivated Follow these stepsto perform a manual pumping of cleaning solution fluid 1 N avigate to MAINTENANCE long purge nozzles Press the M E
10. 10 11 Work the media over the front dancer and around the back of the take up roll see Figure 3 10 Before proceeding to step 9 walk behind the machine and verify that the left edge of the media is straight and that no coning or sliding has occurred T he left edge of the roll should be straight Align the media with the right side take up core edge then tape along the corein five places T ape the leading edge of the media to the core at the right side first then the n side and then in three more places equally spaced at the middle see Figure 3 11 Turn the take up core with the taped media one revolution see Figure 3 12 D isengage the pinch roller handle so that the left and right pinch rollers only touch both the media and the drive roll Flip up all others Close the top cover and the front and rear doors and pressthe ACCEPT button on the control panel You then see Sizing media please wait T he printer sizes the media If an error occurs check the alignments along the media path from the supply to thetake up core If no error occurs you then see Stabilizing media please wait When stabilizing is complete printer status information is displayed Print amp Go Media Installation Successful media installation is dependent on several factors including Centering alignment of the supply media roll on the supply mandrel e Matching lengths of the supply and take up cores A Aligned installation of the
11. 50 60 Hz dedicated single phase circuit 100 240 VAC 0 4 amps 50 60 Hz 7 26 04 Oc Product Overview Environment Temperature Humidity Altitude Printer Dimensions Printer Weight Product Conformity Optimum Storage Operating Range Temperature 65 F to 80 F 60 F to 90 F 18 3 C to 26 7 C 15 6 C to 32 2 C 40 to 60 RH 10 to 80 RH noncondensing noncondensing Up to 8 000 feet 2 438 meters 138 in W x 44 in D x 57 in H 350 52 cm W x 111 76 cm D x 147 78 cm H with casters 2410 lbs 1093 2 kg Manufacturer s Name Oc Display Graphics Systems Manufacturer s Address 2811 Orchard Parkway San Jose California 95134 USA Product Name Arizona 500 Printer Model Number 3012000770 Agency Compliance UL C UL CE FCC CB Scheme and AS NZ 3548 Note Thisequipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of theFC C Rules T heselimits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment T his equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instruction manual the printer may cause harmful interference to radio communications O peration of this equipment in a residential area is likely to cause harmful interference that is
12. 7 26 04 A 8 a 6 06 MAN MENU mH WAN MENU 5 contig VO 1 men Y OPERATOR media menu weno OPERATOR s ACCEPT MENU 3 MEDIA MENU Media table vorsion XXX 5 i a E ig e m ha i HE ENTER RL supply core OD 3 10 4 007 MENU condition media OFF ON T TEA NEN TED WENT AN DAOU forcer EDA UEND Jakeup core OO 5 10 4 00 thickness 2 00 30 00 mi MENU takeup core OD 3 10 4 00 MENU supply core OD 3 10 4 00 hi 5 8 8 ag YE y 3 MESA MEN kons mate OFF NL Com EL E HE Fi 38 38 Y Y NEA MENT st AAA a a MEDIA MENU pass servo target temperature 135F C EY wen sacart MEDIA MENU conserve madia ON OFF scar Y Figure A 7 Media Menu MENU MEDIA MENU feed adjustment 7 0 10 man MENJ xis g a E x gt i Der z k Man woe 8 i of x a LA Ink lor warni 3 z a 2 monyYI ANAN Ads 22 YO bout OPERATOR coo 130 INSTALL INK BOTTLE a a u z x o 143237 ACCEPT 1 i MENU Ink Menu 8 Figure A A 9 7 26 04 Mthu MENU MENU ATOR Denier ACCEPT ACCEPT ew ABOUT PRINTER FW Rev x 1x ACCEPT MENU AB
13. Place a shallow 9 in x 14 in pan on top of the maintenance station 3 Locate the print head to be flushed D isconnect and cap theink line coming from the ink reservoir to the selected print head to prevent ink spillage 4 Fill the syringe with cleaning solution fluid then attach it to the ink line going into the selected print head 5 Flush theprint head into the pan below situated on top of the maintenance station Looking from the carriage face plate level visually check to see the solution exiting 7 26 04 B 5 the print head nozzles evenly straight down versus multidirectional streams of clear fluid into the pan from the print head Warning Do not allow any air to enter the print head 6 Disconnectthesyringefrom thehead ink line then reconnect the head and reservoir ink lines back together 7 Removethecatch pan and raise lock the maintenance station in the up home position 8 Return the carriage to the home position and secure the left end cap Run along purge of all colorsto primethe print heads Run alow or high purgefor all colorsto generate a nozzle test print to verify all nozzles are firing Contact your field service representative if this procedure fails to correct your problem End of Day Nozzle Protection Procedure T his procedure is required at the end of each work day to prevent the ink from drying out on the print head nozzle plates when the printer remains idle for an extended time
14. Press ACCEPT You then see OPERATOR print parameters Job Statistics List When the menu is set to On the printer prints a set of job statistics in the white space outsidethe print area along the width of the print D epending on the color order in the printer the job statistics line is either printed in black or cyan T he statistics line is approximately 17 75 inches wide and is cut off if the image width is shorter T he line also 4 8 Operator appears larger than the O nyx PosterShop job statistics line if selected by the software T he following is a sample of the job statistics output Job Job Name ONX M edia T ype M edia N ame O verlap 4 pass or 8 pass Write Dir bidir M ask Stochastic Colors 6 colors PZ aux 89F IR Sensor 155F Version IR 2 2 H eight 0 30 ft Width 64 in Printed 27 Aug 01 16 58 Received 27 Aug 01 08 34 Print Time 05 16 SN 751001 If the following options are set to O N additional lines will appear in the statistics output H ead G ap WIDE M in M aint ON Q uad Strike ON D ouble Print ON Test Prints The Test Prints menu enables you to print four documents stored in the Arizona 500 printer N ozzle print Configuration print Color bars print M enu tree print 7 26 04 4 9 Oc Control Panel Nozzle Print T heN ozzle Print menu provides you with information on missing nozzles see Figure 4 10 T hepattern may indicate that maintenance might b
15. buttons to select a color to install 4 26 Operator 6 Select a color and press ACCEPT You then see Scan barcode Color Accept gt M anual Entry Scan theink barcodefound on theside of the bottle Listen for the sound prompts single tone signifies that the barcode scan was successful whereas a double tone signifies an unsuccessful scan Check the control panel after a successful scan and completethe ink bottle installation process A barcode practice submenu is located under the maintenance menu if you need to perfect the scan technique T hetip of the barcode should run evenly across the width of the barcode including some portion of the white space G o to the next step to enter it manually when scanning Is unsuccessful 7 PressACCEPT You then see BAR CODE gt gt gt gt DD For manual entry use the buttons to select one symbol or letter as Shown below the bar code on the ink bottle and press ACCEPT Repeat this process until all symbols and letters are entered Thenon O c ink barcode is 8 characters beginning with the hyphen YKT 3j 7R T his barcode is requested before each print job until a valid O c ink barcode is scanned 7 Warning E Oc Display Graphics Systems accepts no liability when non Oc Display Graphics Systems ink is used Customers voluntarily using non Oc Display Graphics Systems ink assume all risk of damage that might result Customers agree to waive any claims or rights t
16. roll to roll or Print amp Go U se the buttons to select Print amp Go Press ACCEPT You then see Stabilizing media please wait W hen stabilizing is complete printer status information is displayed Media Types Other Selecting O ther enables additional menus for manual media setup W hen changing values holding the buttons continuously increments or decrements the value repeatedly Follow the steps below for this media type option 1 You then see MEDIAMENU Other Press the ACCEPT button You then see MEDIAMENU thickness 2 00 30 00 mil T he range for thickness values is 2 00 30 00 mils T he media thickness is typically on the media container label if any The media thickness changes by 05 mils Use the buttons to increment or decrement the thickness setting Press ACCEPT You then see MEDIA MENU takeup core OD 3 10 4 00 3 24 Print amp Go Media Installation U se the buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu 4 Press ACCEPT You then see MEDIAMENU supply core OD 3 10 4 00 U se the buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the
17. A 7 Figure A 7 Media Menu esee A 8 Figure A 8 Ink Menu A 9 Figure A 9 About Printer Menu A 10 Figure A 10 Units Menu A 11 Figure A 11 Set Clock Menu A 12 Figure A 12 Configure I O Menu sss A 13 7 26 04 xi Oc Table of Contents Xii Product Overview Product Description Thank you for selecting the Arizona 500 printer from O c Display Graphics Systems T heArizona 500 printer isa precision crafted printer and must be operated in accordance with environmental and safety requirements as noted in this document You must comply with these requirements as a condition of receipt and installation of the printer The Arizona 500 printer is a 75 inch wide format printer that delivers resolutions up to 600 apparent 309 addressable dpi using ColorBlend six color Super CM YK color print technology Print speeds are up to 500 square feet 46 5 m per hour in 2 pass mode 250 square feet 23 2 m per hour in 4 pass mode and 125 square feet 11 6 m per hour in 8 pass mode T he self contained Arizona 500 printer is designed to minimize fume exposure and uses solvent based pigmented inks T he printer can print on a variety of uncoated vinyl and paper based inkjet media Some of the uses for this printer include e Outdoor backlit kiosks Exhibit graphics Banners Posters Backlit displays e Point of purchase ad
18. ACCEPT You then see SET DATE 01JAN 1997 WED U sethe buttons to change each element the date the month the year and the day of the week Press ACCEPT after changing each element Press ACCEPT after changing the day of the week Y ou then see SET CLOCK set date Press M ENU You then see SET CLOCK set time Press ACCEPT You then see SET TIME hh mm U sethe buttons to enter the correct hour and minute in 24 hour format Press ACCEPT after changing each element 4 30 Configure 1 0 9 Press ACCEPT after changing the minute You then see SET CLOCK set time Configure 1 0 The Arizona 500 printer has two types of data ports C entronics parallel and low voltage differential LVD SCSI 2 Parallel Port Configuration Note This port is only used by service engineers for downloading firmware Follow the steps below to configure the parallel port i N avigate to MAIN MENU CONFIGURE 1 0 Pressthe ACCEPT button You then see CONFIGURE I O active parallel If the current setting is SCSI you will see CONFIGURE 1 0 active SCSI U sethe buttons to select parallel Configuration for SCSI is described below Press ACCEPT You then see PARALLEL PORT SLOW or FAST U sethe buttons to select SLOW or FAST T he default value is FAST Press ACCEPT or MENU You then see PARALLEL PORT timeout XXX seconds T he default value is 60 seconds PressACCEPT or MENU You then s
19. Print 4 10 Figure 5 1 Cleaning the Media Drive Roller 5 6 Figure 5 2 Take up and Supply Dancer Bar and Nylon Support Bearing 5 6 Figure 5 3 Press Fresh Tape on the Encoder Wheel iter te trs 5 7 Figure 5 4 Debris on the Tape 5 7 Figure 5 5 Debris on the Media Driver Roller 5 8 Figure 5 6 Capping Station 5 8 Figure 5 7 Maintenance Cloth Station 5 10 Figure 5 8 Blotting Cloth Release Handles 5 11 Figure 5 9 Lever Arms 5 11 Figure 5 10 Blotting Cloth Sheet and Support EO Ud oi sante e dass 5 12 Figure 5 11 Drive HUBS koi e ret ee ente 5 13 Figure 5 12 Feeding the Cloth Step 1 5 13 Figure 5 13 Feeding the Cloth Step 2 5 14 Figure 5 14 Attach the Cloth to the Take up Core 5 14 Figure 5 15 Purolator Hi 40 System Filters 5 15 Figure 5 16 Purolator Hi 40 Heater Filters 5 16 Figure 5 17 Air Pressure Pump Filter 5 17 Figure A 1 Copies Reprints Menu A 2 Figure A 2 Print Parameters Menu A 3 Figure A 3 Test Prints Menu A 4 Figure A 4 Maintenance Menu Part 1 A 5 Figure A 5 Maintenance Menu Part 2 A 6 Figure A 6 Prewarm MENU
20. Support System 3 3 Mandrel Assembly 3 4 Roll to Roll Media Installation 3 5 Installing Supply Media 3 5 Loading New Supply Roll 3 6 Take up Roll Reattachment 3 14 Print amp Go Media Installation 3 15 Installing Supply Media 3 16 Loading New Supply Roll 3 16 EMTU Take up Roll Reattachment 3 26 OUE PI o TE 4 1 Control Panel Buttons ussss 4 2 Cancel Printing 4 4 Status Lights 4 4 Navigating from the Main Menu 4 4 Copies Reprints eseeeessseseeeess 4 5 Reprint Copies of a Previously Printed uere M P 4 5 7 26 04 Vii Oc Table of Contents Operator sssssnssosseneeseseeeserreserrrnrertnnrrrrnnersrern neet 4 6 Print Parameters c ecccceeceeeeeeeeeeeeeeeaees 4 6 Test PINUS siidine ERR e qus 4 9 Maintenance ssssssesseeeneene 4 13 Pre Warn assesses viza oak an D RE yann 4 20 u zre m 4 21 j e 4 26 About Printer intero Sentent nns 4 28 Bg a ges 4 29 Set COCK seis aj t a ot dit tn tk toe os kt tl nee 4 29 Configure 1 0 Sn a ie an ide 4 31 Parallel Port
21. a an s GI 62 amp 6668 70 72 7 IMPORTANT The Arizona 500 is a conter load priming machine Do nat attempt to laft or night justify the medi during instalation Take up coves showd always ba the same width as the supply madia and the loaded media showd be centered an the take up core Figure 3 4 Mandrel Assembly 34 Roll to Roll Media Installation Roll to Roll Media Installation Successful media installation is dependent on several factors including Centering alignment of the supply media roll on the supply mandrel e Matching lengths of the supply and take up cores Aligned installation of the supply and take up cores on the supply and take up mandrels Inexact installation may result in media encoder errors the misreading of the media width media rippling and or head strikes Installing Supply Media Follow the steps below to install a new supply media roll 1 Install the supply media on the mandra see Figure 3 3 ensuring that the media is centered see Figure 3 4 and securethe locking hubs 2 Lowerthe mandrel assembly support arms on both sides of the frame and placethe mandrel media assembly into the machine see Figure 3 5 M ake sure the mandrel is seated properly on the gear and steel rollers see Figure 3 6 Figure 3 5 Mandrel Media Assembly on the Support Arms 7 26 04 3 5 Oc Media System Figure 3 6 Secure the Mandrel Media Assembly A Caution y Ensure that the loading m
22. ead T echnology Industrial grade print heads are designed for high speed production printing ColorBlend Six Color Technology Adds light cyan and light magenta to widen the color gamut and provide over all smoothness and increased detail in light to mid tone colors e Hot Swap Ink D elivery System Enables ink bottles to be replaced on the fly without stopping the printer On Board 18 GB H ard Drive Enables the reprinting and printing of multiple copies without reprocessing e Low Voltage Differential SC SI 2 Communication from a host computer enables fast data transmission using a cable up to 40 feet 12 meters long Two Sided Printing Capability T he media feed and take up path enables manual refeeding for duplex printing on select media e M edia Versatility Accepts media from 36 inches to 75 inches wide New Features The Arizona 500 printer features two enhancements the IR heater and the Print amp Go media take up feature IR Heater ThelR heater is an infrared device that promotes the ink drying process inside the printer T he heater operates automatically and does not require operator intervention W hen the IR heater is active the control panel displays a status message on the far right such as 1R 78 As a safety precaution an interlock powers O ff theIR heater when thefront door is opened Print amp Go ThePrint amp Go featureisan external mediatake up unit EM TU A rubber feed roller and a
23. for an idea about when to perform regular maintenance to this printer during production runs Each production situation is different and involves different types of print jobs environmental conditions duty cycles and volume of work W hile O c furnishes guidelines for periodic maintenance the optimum maintenance schedule evolves from operator observation of the printer over a period of use Cleaning Solution Fluid Usage Thecleaning solution fluid is used for cleaning and flushing print heads the carriage face plate and the platen T he cleaning solution fluid is also used to supply and preserve the capping station foam pads during operation of the printer T he operator should replace or refill the cleaning solution fluid container located on the ink supply tray when the printer indicates the bottle is nearing empty 7 Warning iu Do not wipe the outside painted surfaces or the Plexiglas window of the printer with cleaning solution fluid It will quickly damage the printer surface Print Head Maintenance and Nozzle Recovery The Print H ead M aintenanceand N ozzle Recovery Procedures document see Print H ead M aintenance and N ozzle Recovery Procedures on page B 1 is an essential guide for cleaning and flushing ink buildup from the print head nozzles or plates and the carriage face plate on the Arizona 500 printer T he procedure is an engineering controlled 7 26 04 5 1 Oc Printer Maintenance document an
24. no nozzles missing Otherwise repeat the double high purge 7 26 04 The printer is now ready to receive the first print of the day Photo 1 B 8 Photo 2 Photo 3 7 26 04 Oc Photo 4 B 10 Appendix C Application Notes Application notes provide information to enhance the usability of the Arizona 500 printer T hefollowing application notes are contained in this appendix Application Note esse ssosososaasonos teneret sees rre keeper soap eror Page Firmware 2 1 Release Notes C 2 Two sided Printing rt eiat e renean se kasse C 5 Power Loss Instructions cccccccesssceeeeseceeesseeeeecsseeeeeseeeeessneaeens C 10 Firmware 2 2 Release Notes C 12 7 26 04 Product Bulletin Oc ARIZONA 500 ARIZONA 500 Firmware 2 1 Release Notes N ew Features F or Exceptional mage Quality In Specific Situations The latest version of the Arizona 500 firmware V2 1 contains some new features and changes to the operation of the printer The new features are designed to optimize image quality for specific types of jobs N ew Features Double Print For times when very heavy ink coverage is required Simply adding heavier ink coverage may not necessarily provide acceptable output when attempting to print very dark images as most media will not be able to hold and dry this volume of ink The DOUBLE PRINT function has been added to the OPERATOR PRINT PARAMETERS menu to
25. performed each morning before printing For additional information see Removing the Polyethylene Plastic Film on page B 7 The prewarm up period can be cancelled using the CAN CEL button 4 20 Operator U se the following steps to set the prewarm time 1 Media N avigate to MAIN MENU operator Pressthe ACCEPT button You then see OPERATOR print parameters Pressthe M ENU button three times You then see OPERATOR pre warm Press ACCEPT You then see PRE WARM pre warmup time 0 150 min Use the buttons to adjust the prewarm up time Press ACCEPT You then see PRE WARM ACCEPT to begin Press ACCEPT You then see WARMING Pre warmup You then see PREHEAT Pre warmup You then see HEATING Pre warmup TheM edia menu enables an operator to changethetype of media selected during media load D uring mediaload new supply roll the MEDIA MENU media name see step 9 on page 4 22 is automatically displayed Selecting the Media Type T he label on the end of the supply media box states the media type Follow these steps to select the type of media 1 Navigate to MAIN MENU operator 7 26 04 4 21 Oc Control Panel 2 Press the AC CEPT button You then see OPERATOR print parameters Press the M ENU button four times You then see OPERATOR media menu Press ACCEPT You then see MEDIAMENU Media table version XXX The media table contains the printer set up values th
26. prior to cutting the substrate T his will allow for an ample leader to leader to load the media on the second side and area to perform maintenance if necessary FigureC Note Beawareof the Space Between Print setting asthis will affect how much leeway you have to line up prints on the second side Note Providingaminimum of 1 inch bleed on each side will help ensure usability of both sides of the output Step 3 Preparing for two sided printing W Remove the roll of printed media from the front of the printer and use it as the new supply roll X Select Load M edia from the Oc Arizona 500 control panel Y When prompted specify Second Side in the control panel and complete loading the substrate Z Send the job to be printed to the Oc Arizona 500 AA Prior beginningthesecond side of the print job the Oc Arizona 500 control panel will prompt you to adjust the second side media into position BB Press Accept and using the keys align the Print Point mark you madeon themedia with the mark on the platen from step 1 above Removethe flag from side 1 W hen done press Accept and the printer will begin the printing process for the second side of the print SeFiguresD and E C 6 FigureD FigureE Align here for 4 pass printing Align here for 8 pass printing Note f multiple jobs were printed repeat Step 3 X for each print job Transposing I mages for T wo Sided Printing Dete
27. required to be corrected at the user s expense Components Reference Page Components Reference Page Top Front Cover Print Zone Exhaust Plastic Front Cover rol Panel End Cap Doors IR Heater Air Tank and Storage Bay Computer Communications Ports Figure 1 3 Front External View Safety Information MSDS Read and practice safety guidelines as outlined in the M aterial Safety D ata Sheet M SD S for each ink Post the document in the work area as required by prevailing law Personal Safety T he operator should wear butyl rubber gloves a protective apron an N 10 SH approved s NES organic vapor respirator and Safety glasses with side shields when andling inks Risks Associated with Handling Inks The Arizona 500 printer uses solvent based inks the liquid and the fumes are combustible T heinks may cause eye irritation or skin irritation upon prolonged or repeated contact T he inks may be absorbed through the skin and may causerespiratory system irritation and nervous system impairment 7 26 04 1 7 Oc Product Overview What to do with Ink Spills on Surfaces O bserve precautions as noted above then 1 SE On QUY spe oP e Ventilate the area Contain the spill Cover with absorbent material Collect spilled absorbent material Place in a closed container Clean up residue with water do not release to waterways or sewer Incinerate in a permitted hazardous was
28. roll media type other 3 12 Bottle installation 4 26 Selecting media type 4 23 Filling the reservoir 4 19 Selecting media type other 4 25 Fluid changing 2 3 7 26 04 Index 1 Oc Index Handling ci terere 2 1 LOW INK aie asosi ian avi sonnen pis aposta 6 1 MIU 4 26 Safely eii ed ae dives 1 7 Scanning the barcode 2 4 Supply bottle removal 2 4 TAY sistema 2 1 Warning and error messages 6 3 Invalid bar code 4 27 IR SALON sec Eten dik ke Ren 1 2 J Job statistics list 4 8 L Long purge nozzles 4 18 Low purge nozzles 4 16 M Main menu navigation 4 4 Maintenance Capping station ssse 5 8 Cloth station ssssssss 5 9 Guidelines sssessssss 5 1 Men c iiec etik an exe Re pise aged 4 13 Minimal enakan 4 7 Operator maintenance schedule guidelines 5 2 Print head maintenance and nozzle recovery procedures 5 1 Print head maintenance and nozzle recovery procedures specification B 1 When to place a service call 6 2 Mandrel Assembly Se 3 4 Installing media 3 3 Media Al
29. see Figure 5 6 M onitor and replace any foam pads that are worn significantly deformed or discolored See T able 5 1 O perator M aintenance Schedule Guidelines on page 5 2 for more details Park the carriage using the Park Carriage menu Replacing Capping Station Pads Follow these steps to replace the capping station pads 1 Soak new pads for at least 10 minutes in cleaning solution fluid so they expand to seat correctly M Pe the carriage using the Access C arriage menu to expose the capping sation surface O pen the right side end cap doors Remove and discard all used pads U se a lint free cloth saturated with cleaning solution fluid and clean the capping station plate especially the indentions where the new pads will set see Figure 5 6 Install the new pads lightly pulling them toward the front of the printer so they seat correctly Park the carriage using the Park Carriage menu Maintenance Cloth Station T he maintenance cloth station see Figure 5 7 is located in the left side end cap T wo doors provide access for replacing the blotting cloth T he cloth provides a purge area for the print 7 26 04 5 9 Oc Printer Maintenance heads to dislodge particles blocking the nozzles T he cloth rises via air cylinders to extract ink from the underside of the carriage AT T j ps 0 Figure 5 7 Maintenance Cloth Station Blotting Cloth Installation Follow these steps
30. the Tape 7 26 04 5 7 Oc Printer Maintenance Mediadriveroller follow the general cleaning procedure see G eneral Cleaning on page 5 5 with emphasis on the debris that accumulates on the center of the roller see Figure 5 5 x a Figure 5 5 Debris on the Media Driver Roller Capping Station Maintenance The capping station see Figure 5 6 consists of a single plate with 24 small saturated foam pads OIN 3011924173 The station is used to cap and preserve the print head nozzles when the printer is idle between images T he cleaning solution fluid is pumped up to the ARAM ps continuous saturation to the pads to prevent the solvent ink from drying on the nozzles T hecapping station hasfunnel shaped sections with drain holesfor each of the print heads D uring daily printing operations purges ensure nozzle integrity before and during prints Theink is sucked away through a manifold and into a single tube down to the waste bottle O ver time the bottlefills and must be emptied N otification is via the control panel Figure 5 6 Capping Station 5 8 Maintenance Cloth Station Cleaning the Capping Station Follow these steps to clean the capping station plate 1 5 M A the carriage using the Access C arriage menu to expose the capping station surface O pen the right side end cap doors U se a lint free cloth saturated with cleaning solution fluid and clean the capping station plate
31. the media is not too thick or stiff BLOTTING CLOTH IS ALMOST OUT press ACCEPT to continue Check the amount of blotting cloth available and monitor frequently Replace the blotting cloth before the next long print job BLOTTING CLOTH IS OUT press ACCEPT to continue Replace the blotting cloth then press ACCEPT Status and Low Ink Messages IR PZ XX XX Media XXX Used YY IR PZ Idle Printer is idle Printer feedback and status for the operator XX XX Media XXX Used YY IR PZ DOOR OPEN Printer is idle but the door is open Close the door to return to idle XX XX Media XXX Used YY IR PZ CANCELLING PRINT Printer is cancelling print Provides printer feedback and status for the operator 6 4 System Errors CONTROL PANEL MESSAGE EXPLANATION AND ACTION XX XX Media XXX Used YY IR PZ PRN job name dd Printer has printed dd percent of job name Provides printer feedback and status for the operator XX XX Media XXX Used YY IR PZ INP job name dd Printer has input parsed dd percent of job name Provides printer feedback and status for the operator XX XX Media XXX Used YY IR PZ TST job name dd Printer has generated dd percent of test print Provides printer feedback and status for the operator ADD BLACK INK then press ACCEPT Black ink is out Replace the ink and press ACCEPT ADD CYAN I
32. to correct the interference United States of America FCC This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation European Community EMC This device complies with Class A B emission limits in accordance with EN55022 Electromagnetic compatibility Emissions 89 336 EEC Electromagnetic compatibility Immunity 89 336 EEC 7 26 04 v vi Table of Contents Product DescFIpligrties oo ii kk kat kaa 1 1 Unique Features eeeeeese 1 1 New Features 1 2 Operator Requirements 1 4 Switching On or Off tad nn euis 1 4 Arizona 500 Technical Specifications 1 5 Components Reference Page 1 7 Safety Information 1 7 Handling Ines asoucis eite ka pilon iat Puta nina estes 2 1 Ink Supply Tray 2 1 Cleaning Solution Fluid 2 2 Waste Container 2 2 Ink Supply Changes ssseseeesss 2 3 Media Specifications 3 1 Media Handling rebns 3 1 Opening the Door 3 2 Closing the Door 3 2 Media
33. turn media conservation ON OFF Thedefault valueisON W hen set to ON the printer rewinds the substrate to minimize waste before printing the next image 3 12 Roll to Roll Media Installation 8 Press ACCEPT You then see MEDIAMENU feed adjustment 0 10 U se the buttons to set the feed adjustment from 10 to 10 T he default value is 0 T he feed adjustment feature enables the adjustment of media stepping to compensate for variation in media lots and environmental factors T he plus direction lengthens each media step T he minus direction shortens each media step For additional information see Firmware 2 2 N otes on page C 12 9 Press ACCEPT You then see WRITING GAP Other head gap optimal wide Use the buttons to set optimal or wide T he default is optimal This option is only selectable during the Load M edia process The writing gap wide feature sets the print carriage at its maximum height to accommodate media that may have surface wrinkles T hey can lead to carriage strikes which may result in a ruined print and or potential print head damage For additional information see Firmware 2 2 N otes on page C 12 10 Press ACCEPT You then see Sizing media please wait T he printer sizes the media If an error occurs check the alignments along the media path from the supply to thetake up core If no error occurs you then see Stabilizing media please wait W hen stabilizing is complete printer
34. will begin to drip out slowly onto the sponges and into the wasterecovery system and thereisno adverseimpact on the printer It will take 1 1 2 to 2 hours for all theink to drain When power is restored the vacuum pump will activate restoring pressure and the ink will stop draining If polyethylene plastic film has been used to cap the printer as recommended when the printer will not be used for an extended period of time the ink will not be ableto drain into the sponges If this possibility exists follow these steps 1 Usealong sheet of polyethylene plastic film see Fig 1 2 Place paper towels directly below the drip points below the printer head carriage capping station see Fig 1 4 T hese towels with the exception of the one placed on ye left of the carriage see Fig 4 may remain in place during the daily operation of the printer If the printer loses power the ink will slowly drain onto the polyethylene plastic film and drip onto the paper towels When polyethylene plastic film is inserted between the print heads and capping station sponges the ink draining slows and will completely drain in 12 to 24 hours With PAUSE ON POWER UP ON the printer will activate all major electronic systems after a power failure but not refill the ink reservoirs until an operator selects ACCEPT from the control panel W hen the printer is unattended thisminimizes ink waste due to any additional power failures T he amount of ink loss w
35. 1 PressACCEPT You then see Stabilizing media please wait W hen stabilizing is complete printer status information is displayed 7 26 04 3 27 Oc Media System 3 28 Control Panel Overview T hecontrol panel seeFigure 4 1 sendsand returnsinformation to and from theArizona 500 printer T hrough the control panel you set up the user controllable options T hese are organized into three major sections C opies Reprints O perator and Configurel O Figure 4 1 Control Panel 7 26 04 4 1 Oc Control Panel Print a Configuration Print see Figure 4 2 every time you change any settings through the Salat reference to monitor print quality T he configuration print is approximately 30 inches wide Figure 4 2 Configuration Print Control Panel Buttons TheM ENU button see Figure 4 3 steps through the available submenusin the menu tree without selecting them Starred items indicate current settings W hen you locate the required submenu pressthe ACCEPT button see Figure 4 5 Figure 4 3 Menu Button The and buttons see Figure 4 4 enable you to change your menu selection or increase or decrease numerical values for that menu vA Figure 4 4 Minus and Plus Buttons 42 Overview TheACCEPT button see Figure 4 5 enables you to confirm or enter your selection for that menu Figure 4 5 Accept Button TheLOAD MEDIA button see Figure 4 6 enables you to load new media or reatt
36. 918 C Miscellaneous changes 2 22 03 Production 3012000918 D Firmware 2 1 and miscellaneous changes 6 18 03 Production 3012000918 E Firmware 2 2 and miscellaneous changes 7 26 04 Production 3012000918 F Firmware 2 2 and higher additional printer maintenance Chapter 5 and miscellaneous changes 7 26 04 iii Oc Product Support and Documentation For further information on the Arizona 500 printer or for information on other O c D isplay Graphics Systems products please contact Oc Display Graphics Systems 2811 Orchard Parkway San Jose CA 95134 U S A Phone 408 232 4000 Fax 408 232 4100 Comments on this manual Please forward to the above address marked Attention S amp S Department Arizona 500 Printer Warranty Contact your Customer Service or Sales representative for information about your warranty Annual Maintenance Agreement Oc Display Graphics Systems recommends the purchase of an Annual M aintenance Agreement to ensure optimum performance the highest quality prints and highest reliability Please contact your O c service manager for more information T he supplies used in the Arizona 500 printer must meet O c D isplay G raphics Systems qualifications and must be purchased from O c Display G raphics Systems or its authorized agent T he use of any unauthorized ink and or media is not supported by O c D isplay Graphics Systems and may invali
37. AIN MENU 4 28 Operator Units TheUnits menu enables you to choose between English and metric units All control panel menus display the preferred units Setting the Units Follow these steps to select the type of U nits displayed on the control panel l Navigate to MAIN MENU operator 2 PresstheACCEPT button You then see OPERATOR print parameters 3 PresstheMENU button seven times You then see OPERATOR units 4 Press ACCEPT You then see UNITS english or metric Use the buttons to select a unit type 5 PressACCEPT You then see OPERATOR units Set Clock The Set Clock menu enables you to set the date and time W hen the date and time are set they are printed in the statistics output T he printer does not automatically adjust for daylight savings time Set Date and Time D uring the setting procedure the ACCEPT button moves the underscore to the next parameter to be set In SET DATE the underscore specifies Day Month e Year Day of the week 7 26 04 4 29 Oc Control Panel In SET CLOCK the underscore specifies Hours e Minutes Follow these steps to set the date and time 1 N avigate to MAIN MENU operator Press the ACCEPT button You then see OPERATOR print parameters Press the MENU button eight times You then see OPERATOR set clock Press ACCEPT You then see SET CLOCK set date Press M ENU to set thetime and go to step 8 Press
38. Configuration 4 31 LVD SCSI 2 Port Configuration 4 32 Maintenance Guidelines 5 1 Cleaning Solution Fluid Usage 5 1 Print Head Maintenance and Nozzle ROCOVGTY Meet 5 1 End of Day Print Head Protection 5 2 Operator Maintenance Schedule 5 2 Warm Up Maintenance Idle Purge 5 4 Start of Print Maintenance 5 5 Color Start Up Maintenance 5 5 During Print Maintenance 5 5 Operator Performed Maintenance 5 5 Waste Bottle Full 5 5 Cleaning Solution Fluid Empty 5 5 Cleaning the Media Drive Roller 5 5 Capping Station Maintenance 5 8 Maintenance Cloth Station 5 9 Blotting Cloth Installation 5 10 Printer aic cs nn ns 5 15 Purolator Hi 40 Filters 5 15 Air Pressure Pump Filter 5 17 eU n 6 1 User Correctable Errors sss 6 1 If Problems Persist 6 2 Calling for Service 6 2 System EW ONG res beki kask epa kise kasek aun aie 6 3 A Menus viii B Pr
39. E ON Output printed with this feature ON will add the message Min Maint ON to the print statistics line CAUTION This feature should only be used when the artifact is seen The majority of jobs will not require this function ON and may exhibit an abnormal amount of nozzle loss and banding if this function is ON during regular print jobs Double Spit Stripe For printing jobs with low ink coverage When printing a job with very little overall coverage such as a simple banner the use of this feature will help maintain the print heads by adding a second spit stripe on the blotting station side of the print Utilizing this function on all prints will not generate any negative effects except for a nominal increase in ink usage and decrease the printable width by approximately 1 inch This function is located in the OPERATOR PRINT PARAMETERS menu Quad Strike When a medium can handle very heavy ink lay down Caution This feature is VERY dependent on the substrate s ability to hold ink and should only be used with specific media and media with specific profiles created to accommodate this function Note that this feature is only available in 8 pass printing mode When this option is turned ON the printer will lay down a significantly higher level of ink on each pass of the print heads This generates heavier ink coverage for jobs using the 8 pass printing mode and selective double strike image files Note that any 8 pass j
40. EPT You then see COPIES REPRINTS position right center or left Use the buttons to select the required position Press ACCEPT You then see COPIES REPRINTS reprints XXX Use the buttons to select the total number of copies 1 300 If multiple copies are selected go to step 5 If one copy is selected go to step 6 PressACCEPT You then see SPACING vert 0 00 0 20 to 8 98 9 18 Use the buttons to set the vertical spacing amount in inches between images Press ACCEPT T he selected image begins printing 7 26 04 4 5 Oc Control Panel Operator TheO perator menu provides access to the following submenus Print Parameters Contains the horizontal and vertical margin values job statistics O n or Off stripe single or dual quad strike O ff or On minimal maintenance during print O ff or O n and double print O ff or O n submenus see Print Parameters M enu on page A 3 T est Prints Containsthe nozzle configuration color bars and menu tree test prints see T est Prints M enu on page A 4 M aintenance Contains the access carriage park carriage high low long and mini purge nozzles submenus Also includesthe spit heads pump solvent fill reservoir and barcode practice submenus see M aintenance M enu Part 1 on page A 5 Pre warm Containsthe pre warm up time submenu see M aintenance M enu Part 2 on page A 6 M edia M enu Contains menus for supply medi
41. EPT You then see Parking Carriage please wait T he carriage moves to the home position over the capping station High Purge Nozzles 7 Warning a Media must be installed prior to performing this function T he carriage is moved to the capping station directly above the drain holes T he purge pressure is elevated T his process may take as long as 30 seconds T he purge is then performed If multiple purges are requested a pause occurs between purgesto allow the ink to refill A blot at the maintenance station is performed after the purge to clean the nozzle Mine If the printer is idle a nozzle print followsthe blot Follow these stepsto perform a igh purge 1 N avigate to MAINTENANCE park carriage Pressthe M EN U button You then see MAINTENANCE high purge nozzles 7 26 04 4 15 Oc Control Panel 3 Press ACCEPT You then see Inks to H igh Purge number of purges 1 10 Press to select the number of purges to be performed no more than two are recommended Press ACCEPT You then see Inks to H igh Purge B C LC M LM Y U sethe buttons to select the required color or colors to high purge Press ACCEPT to begin purging The Cleaning Nozzles please wait and Printing Nozzles T est please wait messages are displayed during the purge process Low Purge Nozzles T Warning Media must be installed prior to performing this function A low purge isthe same as a high purge
42. GLE Use the buttons to change the stripe setting to DUAL T he default setting is SINGLE Theavailableprint width isreduced with dual spit stripes A job ripped and printed with a single stripe may generate a media too narrow error when a reprint is selected with dual stripes For additional information see Firmware 2 1 N otes on page C 2 7 PressACCEPT You then see PRINT PARAMETERS quad strike OFF U sethe buttons to change the quad strike setting to ON T he default setting is OFF W hen the quad strike option is enabled O n heavier ink coverage is supplied by the printer T his increased coverage is required by some media T his function is only availableduring 8 pass printing for selective double strike imagefilesthat have been processed through PosterShop When enabled the Q uad Strike ON message is included in the print statistics line For additional information see Firmware 2 1 N otes on page C 2 8 Press ACCEPT You then see PRINT PARAMETERS minimal maintenance during print OFF Use the buttons to change the minimal maintenance during print setting to ON The default setting is OFF 7 26 04 4 7 Oc Control Panel W hen the minimal maintenance during print function is enabled O n the amount of time the carriage pauses to perform in print maintenance is minimized This function is applicable when very light ink densities result in a color shift because the lower layer of i
43. NK then press ACCEPT Cyan ink is out Replace the ink and press ACCEPT ADD MAGENTA INK then press ACCEPT Magenta ink is out Replace ink and press ACCEPT ADD YELLOW INK then press ACCEPT Yellow ink is out Replace ink and press ACCEPT ADD LIGHT CYAN INK then press ACCEPT Light Cyan ink is out Replace ink and then press ACCEPT ADD LIGHT MAGENTA INK then press ACCEPT Light Magenta ink is out Replace the ink and press ACCEPT SOLVENT LOW Replace or refill the cleaning solvent bottle System Messages SYSTEM ERROR press ACCEPT to restart Press ACCEPT for these types of mes sages The printer performs a soft reboot Allow the printer to reboot and return to idle Do not power the printer Off and On to clear these errors If the problem does not clear call your authorized service representative with the details about what the printer was doing and the exact error messages displayed on the control panel 7 26 04 6 5 Oc Error Messages and Troubleshooting CONTROL PANEL MESSAGE EXPLANATION AND ACTION SYSTEM ERROR press ACCEPT to restart purge air pressure failure If the error returns after you press ACCEPT to restart the printer call your authorized Service representative SYSTEM ERROR press ACCEPT to restart carriage encoder error If the error returns after you press ACCEPT to restart the printer call your authorized S
44. NU button You then see MAINTENANCE pump solvent 4 18 Operator 3 PresstheACCEPT button to pump cleaning solution fluid You then see MAINTENANCE fill reservoir You will hear the waste pump running longer than the solvent pump Fill Reservoir Follow these steps to manually fill a selected ink reservoir 1 Navigate to MAINTENANCE pump solvent 2 PresstheMENU button You then see MAINTENANCE fill reservoir 3 PresstheACCEPT button You then see FILL RESERVOIR color Use the buttons to select the required color to fill the ink reservoir 4 PressACCEPT You then see FILLING color XXX press CANCEL to stop T hefilling process automatically stops when the ink reservoir is full If you cancel beforethe reservoir is full you then see FILL RESERVOIR color Another color can be selected for filling 5 Pressthe CANCEL button twice You then see MAINTENANCE bar code practice Bar Code Practice T he Bar CodePractice menu enables you to practice swiping an ink bottle barcode with the wand attached to the printer T he wand must be held at a certain angle and moved side to side over the barcode at a consistent speed Listen for the audio beep confirmation from the control panel O ne beep is a positive read T wo beeps is a negative read Bar code swiping is required when a new or existing ink bottle is installed 7 26 04 4 19 Oc Control Panel To set up the Bar Code
45. OUT PRINTER FA Date XXOUXX ACCEPT MENU ABOUT PRINTER Boot rom xxx Figure A 9 About Printer Menu A 10 MENU MENL MENU uvts OPERATOR Set Cock ACCEPT MENU UNITS fangieh an metis Figure A 10 Units Menu 7 26 04 A 11 MAIN MENU configure YO MEN OPERATOR gt Sal cock ACCERT SET CLOCK se Cate MENJ accert MENU SET CLOCK menu set time ACCEPT MENU ACCEPT SET TIME HH NM Figure A 11 Set Clock Menu A 12 S E u lt wenu CONFIGURE vo NOU sola p NES K aki N A N Pana F port ban me 985 05 x Mom y N KA Ni 3 z 5 be i H 2 Y Ki ez Siz PARALLEL PORT SCS abies 7 timeout 1 600 seconda MENU accEert twou 1 BOU seconds n a E 9 al Li mona SCSI PORT uta BCSt jon or off ACCEPT ACCEPT SUS PORT Interface cable detectet LVD Figure A 12 Configure I O Menu wen MENU A 13 Oc Appendix B Print Head Maintenance and Nozzle Recovery Procedures D ocument Number 3012000383 Rev C Released June 13 2003 Subject Print H ead M aintenance and N ozzle Recovery D escription Instructionsfor properly cleaning and or flushing ink buildup from the capping station carriageface plateand the print head nozzle plates on the Arizona 500 printer Materials Isopropyl Alcohol 91 Isopropy
46. Practice menu refer to the menu tree Follow these steps to practice scanning the bar code 1 N avigate to MAINTENANCE fill reservoir Press the M ENU button You then see MAINTENANCE barcode practice Pressthe ACCEPT button You then see BARCODE PRACTICE Press ACCEPT to Continue Press ACCEPT You then see Scan the barcode Accept gt M anual Entry Scan the ink barcode found on the side of the bottle Listen for the sound prompts single tone signifies that the barcode scan was successful whereas a double tone signifies an unsuccessful scan Check the control panel after a successful scan and complete theink bottle installation process T hetip of the barcode should run evenly across the width of the barcode including some portion of the white space Go to the next step to enter it manually when scanning is unsuccessful Press ACCEPT You then see BAR CODE gt gt oi For manual entry use the buttonsto select one symbol or letter as shown below the bar code on the ink bottle and press ACCEPT Repeat this process until all symbols and letters are entered Press the ACCEPT button or press the CAN CEL button You then see OPERATOR maintenance Pre warm ThePre warm menu enables an operator to enter a prewarm cyclethat has a specified duration in 5 minute intervals T he range of valuesis 0 150 minutes The prewarm countdown is displayed during the heating cycle O c reommendsthat the pre warm cycle procedure be
47. Roll 8 Workthe media over the front dancer and around the back of the take up roller see Figure 3 10 Before proceeding to step 9 walk behind the machine and verify that the left edge of the media is straight and that no coning or sliding has occurred T he left edge of the roll should be straight Figure 3 10 Wrap Around the Take up Core 3 8 Roll to Roll Media Installation 9 Align the media with the right side take up core edge then tape along the core in five places T ape the leading edge of the media to the core at the right side the far left side and in three more places equally spaced at the middle see Figure 3 11 Figure 3 11 Align and Tape the Media 10 Turn the take up core with the taped media one revolution see Figure 3 12 Engage the pinch roller handle so that the left and right pinch rollers only touch both the media and the driveroll Flip up all others Figure 3 12 Rotate the Take up Core 7 26 04 3 9 Oc Media System 11 12 13 14 15 16 Close the top cover and the front and rear doors and press the ACCEPT button on the control panel You then se MEDIA MENU print side first side If you select the first side go to step 15 U sethe buttons to select the second side You then see MEDIAMENU print side second side Press ACCEPT You then see SECOND SIDE Supply Core O D 3 10 4 0 U sethe buttons to enter the correct core diamet
48. a selection and setup see M edia M enu on page A 8 Ink M enu Contains menusfor ink installation see Ink M enu on page A 9 About Printer Enables you to view the total media printed firmware version firmware build date time printer serial number and boot ROM version see About Printer M enu on page A 10 U nits Sdect between English or metric units see U nits M enu on page A ti Clock Set up the printer date and time see Set Clock M enu on page A 12 Print Parameters The Print Parameters menu sets up the basics of the print job the controls for the image margins and the statistics for the job Follow these steps to usethe Print Parameters menus 1 Navigate to MAIN MENU operator 2 Pressthe ACCEPT button You then see OPERATOR print parameter 3 Press MENU You then see PRINT PARAMETERS hor margins 0 2 4 0 4 6 Operator Use the buttons to select the required horizontal margin value for a job 4 Press ACCEPT You then see PRINT PARAMETERS ver margins 0 2 4 0 Use the buttons to select the required vertical margin value for a job 5 PressACCEPT You then see PRINT PARAMETERS Statistics M enu on or off W hen the statistics menu isset to On the printer prints a set of job statistics in the white space below the print area U se the buttons to turn statistics O n or Off 6 Press ACCEPT You then see PRINT PARAM ETERS stripe SIN
49. accommodate this situation When this option is turned ON an image will print once rewind back to the beginning and reprint the same image Prior to the second print the Oc Arizona 500 will pause to allow the operator to accurately align media before starting the re print To line up the second print simply create a reference point on the printer platen and substrate prior to printing the first copy of the print or use the start of print reference point for double sided prints Refer to the Two sided Printing application note for more detailed information on setting this point Output printed with this feature ON will add the message Double Print ON to the print statistics line Note that Cancel Print is not allowed during the dry cycle if the DOUBLE PRINT option is enabled C 2 Minimal Maintenance When printing very light density colors In certain images where there are very light ink densities creating process colors the automated maintenance may cause a color shift caused by the lower layer of ink having an incremental 10 seconds of drying time while maintenance is done This artifact is primarily seen in 4 pass printing but can also occur in 8 pass printing The MINIMAL MAINENTANCE function minimizes the amount of time the carriage pauses to perform during print maintenance This function is located in the OPERATOR PRINT PARAMETERS menu When enabled the front panel display will indicate MINIMAL MAINTENANC
50. ach mediato thetake up T his button also enables you to navigate backwardsthrough the menu tree when in any submenu LOAD MEDIA Figure 4 6 Load Media Button TheADVANCE MEDIA button see Figure 4 7 enables you to move media forward or backward with the buttons Figure 4 7 Advance Media Button TheONLINE button see Figure 4 8 enables you to enter or exit the submenus and return to printer online as indicated by a solid green status LED Figure 4 8 Online Button The CANCEL button see Figure 4 9 enables you to exit lower menus and return to the top level menu T he button is also used to cancel a print Figure 4 9 Cancel Button 7 26 04 4 3 Oc Control Panel Cancel Printing In roll to roll mode a print job can be cancelled using the following steps 1 Pressthe Cancel button You then see press to cancel 2 Pressthe button You then see CANCELLING PRINT In Print amp Go mode a print job can be cancelled using the following steps 1 Pressthe Cancel button You then see press to cancel 2 Pressthe button If no other print job isin the queue you then see drying image name If another print job is in the queue you then see Dry canceled print first N YT Pressingthe button cancelsthe drying process and beginsthe print processfor the queued print job Pressing the button continues the drying process Y ou then see drying image name Status Lights Stat
51. aintain high feed accuracy and print quality 7 26 04 5 5 Oc Printer Maintenance W eekly the media drive roller should be wiped clean with a sponge scrubber and 91 or higher isopropyl alcohol only to remove any accumulated paper dust or residue wR Figure 5 1 Cleaning the Media Drive Roller Additional Debris Removal If too much media debris accumulates on the components it can track back onto the media and ruin prints To keep pee prints clean and free of debris routine cleaning should be done after each media roll change T his is especially important when using medias with adhesive backing T hey havea coated layer that comes off easily and accumulates on various areas of the printer M anually clean the following areas e Takeup and supply dancer and nylon support bearing use a lint free cloth with alcohol to clean debris off the entire dancer bar especially where it contacts the nylon support bearing G ently push back on the white support and insert 4 alcohol saturated cloth to clean the white support surface see Figure 5 2 Nylon Support Bearing Figure 5 2 Take up and Supply Dancer Bar and Nylon Support Bearing 5 6 Operator Performed Maintenance Encoder wheel use masking tape or similar tape to pick debris off the wheel Rotate the wheel and use fresh tape until the entire surface of the wheel is clean see Figure 5 3 and see Figure 5 4 Figure 5 4 Debris on
52. and press the ACCEPT button on the control panel You then see PRINT SIDE print side first side If you select the first side go to step 20 U sethe buttons to select the second side You then see PRINT SIDE print side second side Press ACCEPT You then see SECOND SIDE Supply Core OD 3 10 4 0 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu 3 22 Print amp Go Media Installation 19 Press ACCEPT You then see SECOND SIDE condition media OFF U se the buttons to turn media conditioning O FF ON The default value is OFF Condition M edia assists in accurate two sided printing where the printed media surface tension of the first side affects the printing of the second side W hen set ON the printer advances the media the length of the print and rewindsto the starting point For additional information see Firmware 2 2 N otes on page C 12 20 Press ACCEPT You then see MEDIAMENU media name U sethe 4 buttons to select the media you have loaded If you select the O ther media type see M edia T ypes Other on page 3 24 21 Pres ACCEPT You then see MEDIAMENU Takeup Core OD 3 10 4 0 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 in
53. andrel Media Assembly 3 6 Figure 3 7 Feeding Media Over the Platen 3 7 Figure 3 8 Pinch Roller Handle 3 7 Figure 3 9 Feeding Media Over the Drive Roll 3 8 Figure 3 10 Wrap Around the Take up Core 3 8 Figure 3 11 Align and Tape the Media 3 9 7 26 04 Oc Table of Contents Figure 3 12 Rotate the Take up Core 3 9 Figure 3 13 Cutting Media Above Take Up 3 14 Figure 3 14 Media Routing s 3 17 Figure 3 15 Media Edges Aligned 3 18 Figure 3 16 Open Paper feed Access Door 3 19 Figure 3 17 Closed Paper feed Access Door 3 20 Figure 3 18 Correct Position of the Left Side of the EMTU Soy uode enr 3 21 Figure 3 19 Attaching Media to the EMTU Core 3 22 Figure 4 1 Control Panel ssesssessss 4 1 Figure 4 2 Configuration Print 4 2 Figure 4 3 Menu BUHOF cocto eio tof ets 4 2 Figure 4 4 Minus and Plus Buttons 4 2 Figure 4 5 Accept BUHOTnssusite rre ka ai po ka kak 4 3 Figure 4 6 Load Media Button 4 3 Figure 4 7 Advance Media Button 4 3 Figure 4 8 Online Button eene 4 3 Figure 4 9 Cancel Button nana 4 3 Figure 4 10 Nozzle
54. argins 0 2 4 0 MENU PRINT PARAMETERS stalisties Kon or off i ACCEPT i PRINT PARAMETERS stripe single or dual l PRINT AMETERS OFF or ON i PRINT PARAMETERS i ACCEPT minimal maintenance eturing print OFF or ON 3 E PRINT PARAMETERS ACCEPT E double print OFF or ON i ACCEPT MENU MENU NENJ Figure A 2 Print Parameters Menu 7 26 04 A 3 ven MWN MENU YENU E t EE 3 ti ke NOZZLE PRINT 1 100 p CONFIGURATION PRINT postion ingnt cartr of WA menu la ACCEPT NEW Ela d biz a COLOR BARS de tub LR uit LR umero 3 E N t ACER Mete COLO 3 prm wet nen j OONA AGZIPT D very Figure A 3 Test Prints Menu A4 accompt mesu accat accum n Tm Accu mur rabis leu ooo 3CLCMLMY BCLOW LM Y P uy Tabi Rap i CIC MLVY 3 4 E 3 Spite Meas ri pounn wat 2 coc Car Mers piene w Figure A 4 Maintenance Menu Part 1 7 26 04 A 5 Oc Figure A 5 Maintenance Menu Part 2 A 6 MAIN MENU copies reprints OPERATOR maintenance 2 OPERATOR pre warm OPERATOR media menu PRE WARM pre warmup time 0 150 min PRE WARM ACCEPT to begin PRINT Pre warmup CANCEL CANCELLING PRE WARMUP Figure A 6 Prewarm Menu A 7
55. art with Light M agenta and end with Black Use the color bars to diagnose and calibrate printer inks for optimal performance Follow these steps to print the color bars 1 Navigate to TEST PRINTS nozzle print 2 PresstheM ENU button twice You then see TEST PRINTS color bars 3 Press ACCEPT You then see COLOR BARS overlap 2 4 or 8 pass U sethe 4 buttons to select the number of passes 4 Press ACCEPT You then see COLOR BARS dir bidir L lt gt R unidir L lt R unidir L gt R U sethe buttons to set the write direction 5 Press ACCEPT You then see COLOR BARS position left center or right U sethe buttons to set the required position 6 Press Accept You then see COLOR BARS print width 8 0 70 0 U sethe 4 buttons to set print width 8 0 in 70 0 in 7 Press ACCEPT You then see COLOR BARS 1 10 pass U sethe 4 buttons to select the number of passes 8 Press ACCEPT The Color Bars begins printing 4 12 Operator Print Menu Tree ThePrint M enu Treemenu printstheentire menu tree structure Follow thesestepsto print the menu tree 1 Navigate to TEST PRINTS nozzle print 2 PresstheM ENU button three times You then see TEST PRINTS print menu tree Themenu tree contains many fine vertical lines O c recommends setting the spit stripeto DUAL to ensure optimal print quality see page 4 7 3 PressACCEPT TheM enu Tree begins printing Maintenance TheM aint
56. at are implemented when a media is selected through the M edia T ype submenu T he version is updated by a separate file that typically accompanies a new firmware version Press ACCEPT You then see MEDIAMENU print side first side If you select the first side go to step 9 U sethe buttons to select the second side You then see MEDIAMENU print side second side Press ACCEPT You then see SECOND SIDE supply core OD 3 10 4 0 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see SECOND SIDE condition media OFF U sethe buttons to turn media conditioning OFF ON T he default value is OFF Condition M edia assists in accurate two sided nee the printed media surface tension of the first side affects the printing of the second side W hen set ON the printer advances the media the length of the print and rewinds to the starting point For additional information see Firmware 2 2 N otes on page C 12 4 22 Operator 10 11 12 13 Press ACCEPT You then see MEDIA MENU media name Use the buttons to select the media you have loaded Press ACCEPT You then se MEDIAMENU takeup core OD 3 10 4 0 U sethe buttons to enter the correct core diameter T he val
57. ated in the mandrel index holes TheArizona 500 printer accepts media from 36 inches to 75 inches wide Specifically the printer can handle 75 72 70 68 66 64 62 60 54 50 48 40 and 36 inch wide rolls of supply media W hen the media is 48 inches and greater the use of the media stiffener installed at the 40 inch hole location on the supply and take up are required to support the center of the core dueto media weight see Figure 3 4 3 4 View of the complete Mandrel Stiffener Loading Bar Motor Assembly Top Bearing Lock Mechanism j Pivos down wwe gon and secures the mandrnal assembly wher me loading hande is engaged X Right Set Sorew Hub Assembly V locator holes seo increments below Lett Slide Hub Assembly Stifener E i Stiffeewr Set Screw 407 hole location only Leading Gar Pivots Loading Bar Lock Refease Mandie Fut out and num so revease she mandrel Mandrel Bar Assembly Mando Bearing Guide Feature Stiffener Set Screw Hole Ensure this contact point sis an former Note 48 and greater edu wil requies Ma SANW TN twannga on drive viehaniam X A X Leading Bar Space Loading Gar Gap Ensure Mis contact point rides on the Landing Bar Ensure ths contact point ried aoeig station and removed an the Loading Bar during Adone Non and remo Media Width Hub Locator Holes i 5 5 GI 62 amp 5E GE 70 72 75 Mote AV immense io inches
58. be wiped off the following areas after emptying the waste bottle and before reinstalling it Both sides of the gasket e Inside the cap Top of the waste bottle inside and out Figure 2 4 Waste Bottle Cap and Gasket Ink Supply Changes To reduce the chance of poor image quality do not shake the ink supply bottles before installation or during printing Shaking does not improve ink consistency but may introduce unwanted air bubbles into the ink system Follow these steps to correctly replace the ink supply bottles 1 Follow the control panel message and or go to the Ink M enu to select the color ink to install or replace 7 26 04 2 3 Oc Ink System 2 Locatethecontainer on theink supply tray that requires replacement and removethe lid and quick coupler see Figure 2 5 Remove the empty bottle Figure 2 5 Supply Ink 3 Thebarcode on each bottle must be scanned each time a new bottle of ink is added to the printer Scan the ink bottle barcode see Figure 2 6 Figure 2 6 Scanning the Ink Barcode 4 Removetheink bottle cap and protective cover on the new ink supply bottle Place it on theink supply tray and reattach the quick coupler T he bottle cap should be 24 Ink Supply Changes placed loosely back on top of the bottle but not screwed down If the cap sealstoo tightly the printer cannot pump the ink to the reservoirs v Warning Oc Display Graphics Systems accepts no liab
59. ch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu 22 Press ACCEPT You then see MEDIAMENU conserve media O N U sethe buttonsto turn media conservation ON OFF T hedefault valueisON W hen set to ON the printer rewinds the substrate to minimize waste before printing the next image W hen set to OFF the printer does not rewind the substrate before printing T his setting should be used for media that is very thin or adhesive backed which may wrinkle during rewinding or become malformed by the heat required to dry the inks For additional information see Firmware 2 2 N otes on page C 12 23 Press ACCEPT You then see MEDIAMENU feed adjustment 0 10 U se the buttons to set the feed adjustment from 10 to 10 T he default value is 0 7 26 04 3 23 Oc Media System 24 25 T his feature enables the adjustment of media stepping to compensate for variation in media lots and environmental factors T he plus direction lengthens each media step The minus direction shortens each media step For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see Sizing media please wait The printer sizes the media If an error occurs check the alignments along the media path from the supply to the take up core If no error occurs you then see MEDIA MENU media delivery mode
60. core and enter the value in this submenu 5 Press ACCEPT You then see MEDIAMENU 4 pass servo target temperature 150F T hetemperature increments or decrements by 1 degree T he maximum temperature setting is 155 F U sethe buttons to change the temperature setting 6 Press ACCEPT You then see MEDIAMENU 8 pass servo target temperature 135F T hetemperature increments or decrements by 1 degree The maximum temperature setting is 155 F U sethe buttons to change the temperature setting 7 Press ACCEPT You then see MEDIAMENU conserve media O N U sethe buttonsto turn media conservation ON OFF T hedefault valueisO N When set to ON the printer rewinds the substrate to minimize waste before printing the next image When set to OFF the printer does not rewind the substrate before printing T his setting should be used for media that is very thin or adhesive backed which may UNE during rewinding or become malformed by the heat required to dry the inks For additional information see Firmware 2 2 N otes on page C 12 8 PressACCEPT You then see MEDIAMENU feed adjustment 0 10 E buttons to set the feed adjustment from 10 to 10 T he default value is 0 7 26 04 3 25 Oc Media System 10 11 T he feed adjustment feature enables the adjustment of media stepping to compensate for variation in media lots and environmental factors T he plus direction lengthens each med
61. d is also supplied with the cleaning kit shipped with the printer Follow the steps and precautionary messages in the document closely to ensure optimum performance from your machine End of Day Print Head Protection At the end of each work day the print heads must be prepared for remaining idle for an extended time such as overnight or on weekends T his procedure is outlined in the Print H ead M aintenance and N ozzle Recovery Procedures document see End of D ay Nozzle Protection Procedure on page B 6 Operator Maintenance Schedule T heArizona 500 printer requires daily maintenance Periodic cleaning should be scheduled for some components during the week A few minutes spent cleaning ensures the highest quality prints Several areas require maintenanceto ensurethehighest print quality and the printer design gives you easy accessto all theseareas D iligent application of theArizona500 Printer O perator M aintenance Schedule G uidelines ensures optimum performance from your printer Table 5 1 Operator Maintenance Schedule Guidelines Description Procedure Frequency Absorbing Pads Capping Station Pads Replace pads every 60 days or sooner if excessively worn dirty or ink encrusted see Capping Station Mainte nance on page 5 8 Every 60 days control panel messages see Blotting Cloth Installation on page 5 10 Capping Station Bed Replace the large pad As required when fully saturated with in
62. d or frequent carriage strikes avoid using that media substrate Conserve Media Default ON W hen the O c Arizona 500 begins each new print it will rewind the media to minimize waste Certain media may have difficulty rewinding and will wrinkle in the process T hisis primarily evident in very thin media or adhesive backed substrates that are malformed by the heat required to dry the inks during the printing process To avoid this problem disablethe Conserve Media feature in the Media Menu or during the Load Media routine W ith this selection O FF each new image will begin printing without rewinding the substrate The amount of unused media will vary from 8 inches when operating in the roll to roll printing and a job isin the print queue to 40 inches when using the Print amp Go module Feed Adjustment Default 0 T his new feature provides the user with the ability to adjust the media advance length between print swaths to accommodate for slight site specific variations Although the Arizona 500 is programmed with specific media advance parameters based on the specific substrate being used environmental factors such as heat and humidity may affect the actual optimal media advance quantity A short feed may create dark line banding in an image while a long feed may exhibit a white line between print passes W hen using this function pressing the key will increase the feed number and wil
63. datethe Arizona 500 Printer W arranty and or M aintenance Agreement If unauthorized supplies are used O c D isplay G raphics Systems reserves the right S charge the customer to restore the printer to the operating condition in which it left the actory Ordering Printer Supplies O c Display Graphics Systems works closely with the manufacturers of imaging media to characterize the properties that work best with ink and media used by O c D isplay G raphics Systems printers O c D isplay G raphics Systems supplies are extensively tested in our laboratory before being approved for shipment to our customers O c Display Graphics Systems recommends that you use only approved supplies Contact your local representative for information about ordering supplies Product Compliance and Standards Product Compliance and Standards Electromagnetic Compatibility T his equipment generates uses and radiates radio frequency energy and if not installed and used as designed or intended may cause interference to radio communications T his equipment has been tested and found to comply with the limits for a Class A computing device T his equipment has been designed to provide reasonable protection against such interference when operated in residential and commercial environments O peration of this equipment in a residential area may cause interference in which case the user at his own expense is required to take whatever measures are required
64. e 7 26 04 3 1 Oc Media System Opening the Door T hefirst step in loading media isto open the door on the front of the printer T he door hinge mechanism on the Arizona 500 printer is changed from previous models Begin by releasing the black clips on both sides of the door see Figure 3 1 e om CN Figure 3 1 Left Clip Closed Figure 3 2 Left Clip Open Grasp the door using the two handles and pull the door towards you and down Closing the Door To closethe door grasp the door using thetwo front handles and pull the door up and away from you Secure the black clips on each side of the door 3 2 Media Handling Media Support System Oc Display Graphics Systems strongly recommends that two people change supply and take up media rolls T he customer s media support system should be able to support the weight of a full media roll Position the media support system as close as possible to the printer to limit lifting by theoperators when loading unloading supply and take up rolls of media see Figure 3 3 Figure 3 3 Media Support System and Installing Media on the Mandrel 7 26 04 3 3 Oc Media System Mandrel Assembly Thesupply and take up mandrel assemblies include two hubs T hey must be adjusted according to the hole placement along the mandrel to center the supply and take up cores Indexing holes are provided and the user should ensure that the set screws are properly se
65. e repeatedly Follow the steps below for this media type option 1 N avigate to MEDIA MENU Other Press the ACCEPT button You then see MEDIA MENU thickness 2 00 30 00 mil T he range for thickness values is 2 00 30 00 mils T he media thickness is typically on the media container label if any T he media thickness changes by 05 mils U sethe buttons to increment or decrement the thickness setting Press ACCEPT You then see MEDIAMENU takeup core O D 3 10 4 00 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see MEDIAMENU supply core OD 3 10 4 00 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see MEDIA MENU 4 pass servo target temperature 150F T he temperature increments or decrements by 1 degree T he maximum temperature setting is 155 F Use the buttons to change the temperature setting Press ACCEPT You then see MEDIA MENU 8 pass servo target temperature 135F 4 24 Operator 1 10 The temperature increments or decrements by 1 deg
66. e required N o gaps occur between the color sets on an actual N ozzle Print w M city Notes Ligh Magma Ligh Cyan Magenca Cyan Blass Figure 4 10 Nozzle Print 4 10 Operator Follow these stepsto print the N ozzle Print see Figure 4 10 1 Navigate to MAIN MENU operator 2 Pressthe ACCEPT You then see OPERATOR print parameters 3 Press MENU You then see OPERATOR test prints 4 Press ACCEPT You then see TEST PRINTS nozzle print 5 PressACCEPT You then see NOZZLE PRINT 1 100 pass Use the buttons to select the number of passes from 1 to 100 6 PressACCEPT TheN ozzle Print begins printing Configuration Print The Configuration Print menu provides the operator and O c D isplay G raphics Systems service technicians with machine settings data If the unit must be diagnosed or recalibrated A previous print for the machine should be stored in one of the bays Follow these steps to print the configuration print 1 Navigate to TEST PRINTS nozzle print 2 PresstheMENU button You then see TEST PRINTS configuration print 3 Pressthe ACCEPT button You then see CONFIGURATION PRINT position right center or left Use the buttons to select the required position 7 26 04 4 11 Oc Control Panel 4 Pres ACCEPT The Configuration Print begins printing Color Bars TheColor Bars menu prints a set of color bars T he eleven color bars st
67. e reset to 35 until the printer re learns the Ink Use characteristics of the new pump s Blotting Cloth Usage The O c Arizona 500 control panel now displays the percentage of Blotting Cloth Remaining T his will provide information for the operator to accurately judge when to change the cloth without negatively impacting production 7 26 04 C 11 Optimal versus Wide Writing Gap Default Optimal Note The Wide Writing G ap option isnot intended for smaller high quality images Thin vertical lines and small text could be blurred and slight misting may occur leading to unwanted image artifacts W hen selecting the Other media option during the Load Media process the operator now is given the opportunity to select Wide W riting G ap T his will enable the operator to set the print head carriage 290 mils above the platen Note that the Wide setting does not change the maximum acceptable media substrate thickness which remains at 30 mils T heactual distance between the media and head carriage will vary depending on the actual thickness of the target media T he feature is primarily designed to provide an extra gap to accommodate media that may have surface wrinkles that can lead to carriage strikes which may result in a ruined print and potential damage to the print heads Important Carriage strikes increase the potential for permanent print head damage If a particular media substrate results in multiple an
68. echanism lock lever is in its horizontal position If the lever flips backward out of position media feed errors can result see Figure 3 5 and see Figure 3 6 3 Lock the mandrel on both sides of the frame 4 Gently close the rear door completely Loading New Supply Roll Follow the steps below for loading a new supply media roll 1 Press the Load M edia button You then see Load M edia new supply roll 2 Pressthe ACCEPT button You then see Pn label 0 Use the 4 button to toggle between OFF and ON 3 6 Roll to Roll Media Installation 3 Pres ACCEPT You then see Use keys attach takeup press ACCEPT 4 Feed the media over the supply dancer roller and into the vacuum platen area To keep the media from falling back gently feed the media down between the back wall and the supply dancer assembly see F igure 3 7 Figure 3 7 Feeding Media Over the Platen 5 If not already open gently open thefront door completely and pull the pinch roller handle to disengagethe rollers see Figure 3 8 Figure 3 8 Pinch Roller Handle 7 26 04 3 7 Oc Media System 6 Install an empty take up core mandrel and secure the hubs 7 Fromthefront of the printer push pull themediatowardsthedriveroller making sure it passes between the drying duct and the drive roller see Figure 3 9 U se the H buttons to add more or less media during installation Figure 3 9 Feeding Media Over the Drive
69. edia through the paper feed access door with at least one foot of media exposed and close the door seeFigure 3 17 Door closed Figure 3 17 Closed Paper feed Access Door Note Turn the handle clockwise while closing the paper feed access door 3 20 Print amp Go Media Installation 12 Roll the external media take up unit EM TU into position at the side of each IR door rest and against the front of the printer ensuring the EM TU is squareto the printer Lock the front wheels see Figure 3 18 Figure 3 18 Correct Position of the Left Side of the EMTU 13 Load an empty take up core the same width as the supply media Adjust the EM TU hubs left to right as required to align the edges of the core with the edges of the media coming out of the printer and securethe hubs by tightening the knobs 7 26 04 3 21 Oc Media System 14 15 16 17 18 Pull on both sides of the media evenly A second person can press the button to advance the media until you are able to get it over the top of the empty take up core Securethe media firmly with tape along the corein five places T ape the leading edge of the media to the core at the right side the far left side and in three more places equally spaced at the middle see Figure 3 19 Figure 3 19 Attaching Media to the EMTU Core Turn the take up core with the taped media one full revolution Closethetop cover and the front and rear doors
70. ee CONFIGURE 1 0 active parallel 7 26 04 4 31 Oc Control Panel LVD SCSI 2 Port Configuration T he standard 68 pin LVD SCSI 2 port connects the printer to the PosterShop RIP platform via a standard 68 pin SCSI 2 data cable T he maximum length of this cable is 40 feet 12 meters Note NEVER connect or disconnect SCSI cables with the printer or the host PC powered ON l Navigateto MAIN MENU CONFIGURE 1 0 2 PPressthe ACCEPT button You then see CONFIGURE 1 0 active SC SI If the current setting is parallel you will see CONFIGURE 1 0 active parallel U sethe buttons to select SCSI 3 Press ACCEPT You then see SCSI PORT SCSI address 0 7 T his option specifies a SCSI addressthat identifies the printer to the host system U sethe buttons to select an address 0 6 as required Note Never select address 7 as it is reserved for the SCSI controller card in the PC 4 Press ACCEPT You then see SCSI Port timeout XXX seconds T his option enables you to specify a time period in seconds 1 600 for the printer to consider the job transfer complete if an EN D OF PRINT command is not received T he delay may need to be increased if the printer issues an error during an imagetransfer An error may be caused by large blank areas no data within the image Increase this value by at least 60 seconds and try again U sethe button to increment the timeout period T he default setting
71. ee Figure 3 7 If not already open gently open the front door completely and pull the pinch roller handle to disengage the rollers see Figure 3 8 Print amp Go Media Installation From thefront of the printer push pull the mediatowardsthe driveroller making sure it passes between the drying duct and the drive roller see Figure 3 9 U sethe buttons to add more or less media during installation Routethe media under the dancer arm around the bottom of the rubber feed roller and out over the top of the pinch roller assembly by lifting the metal roller see Figure 3 14 Before proceeding to step 8 walk behind the machine and verify that the left edge of the media is Se and that no coning or sliding has occurred should be straight The left edge of the supply media rol Figure 3 14 Media Routing Oc Media System 8 Ensurethe media is aligned by bringing up the bottom of the media and aligning both SI m to the edges of the media coming off the rubber drive roller see Figure 3 15 Figure 3 15 Media Edges Aligned 9 a the pinch rollers and flip up all but the two positioned at each edge of the media 3 18 Print amp Go Media Installation 10 ClosthelR door fully and open the small paper feed access door below the heater using the handle see Figure 3 16 i Door open Figure 3 16 Open Paper feed Access Door 7 26 04 3 19 Oc Media System 11 Pull the m
72. enance menu see M aintenance M enu Part 1 on page A 5 contains several daily maintenance submenus required for printing quality images consistently T hese maintenance items should be performed often before and after printing T hese procedures arein addition to the automated maintenance that occurs without direct operator intervention Refer to the O perator M aintenance Schedule Guidelines on page 5 2 for additional information and routine maintenance required on the Arizona 500 printer Several maintenance functions can be selected from the front panel menus when the machine is idle or while printing T he maintenance duration parameters spit times and purge times are set in the front panel menus T he waste pump is turned On during a spit or purge and is left On for five seconds after the maintenance cycle is complete IT Warning i Media must be installed prior to performing these functions For purge functions alist of colors to be purged is presented for selection for example INKSTO LOW PURGE B C LC M LM Y With this initial setting all six colors are designated to be purged T he underscore indicates the color that is the current active item of the list of colors Pressing moves the underscore to the right Pressing replaces the letter with a bar For example when B is underscored pressing changesthe list to 7 26 04 4 13 Oc Control Panel C LC M LM Y If you press ACCEPT at this setting t
73. er T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see SECOND SIDE condition media OFF U sethe buttons to turn media conditioning OFF ON T he default value is OFF Condition M edia assists in accurate two sided OU the printed media surface tension of the first side affects the printing of the second side W hen set ON theprinter advances the media the length of the print and rewinds to the starting point For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see MEDIAMENU media name U sethe buttons to select the media type you have loaded If you select the O ther media option see M edia T ypes O ther on page 3 11 Press ACCEPT You then see MEDIA MENU Takeup Core OD 3 10 4 0 U sethe buttons to enter the correct core diameter T he value is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu 3 10 Roll to Roll Media Installation 17 Press ACCEPT You then see MEDIA MENU conserve media ON U sethe buttonsto turn media conservation ON OFF ThedefaultvalueisON W hen set to ON the printer rewinds the substrate to minimize waste before printing the next image W he
74. ervice representative SYSTEM ERROR press ACCEPT to restart TAKEUP MOTOR or ENCODER Replace the take up roll if empty Check that the take up core is correctly installed on the mandrel hubs If the error does not clear call your authorized service representative SYSTEM ERROR press ACCEPT to restart SUPPLY MOTOR or ENCODER Replace the supply roll if empty Check that the supply core is correctly installed on the mandrel hubs If the error does not clear call your authorized service representative SYSTEM ERROR press ACCEPT to restart FEED MOTOR or ENCODER Check for a possible media jam If the error does not clear call your authorized service representative SYSTEM ERROR press ACCEPT to restart TAKEUP DANCER Verify the media is loaded properly especially the take up roll If the error does not clear call your authorized service representative SYSTEM ERROR press ACCEPT to restart SUPPLY DANCER Verify the media is loaded properly especially the supply roll If the error does not clear call your authorized service representative SYSTEM ERROR press ACCEPT to restart CARRIAGE STEPPER If the error returns after you press ACCEPT to restart the printer call your authorized Service representative SYSTEM ERROR press ACCEPT to restart INK VACUUM FAILURE If the error returns after you press ACCEPT to restart the printer call your authorized Service representati
75. except a lower pressure is used N o multi purge capability is available with the low purge A blot at the maintenance station is performed after the purge to clean the nozzle plate If the printer isidle a nozzle print follows the blot Follow these steps to perform a low purge 1 N avigate back to MAINTENANCE high purge nozzles Press the MENU button You then see MAINTENANCE low purge nozzles Press the ACCEPT button You then see INKSTO LOW PURGE B C M Y LC LM U sethe buttons to select the required color or colors to low purge Press ACCEPT to begin purging The Cleaning Nozzles please wait and Printing Nozzles T est please wait messages are displayed during the purge process 4 16 Operator Mini Purge Nozzles Ww Warning Media must be installed prior to performing this function T he carriage is moved to the blotting station and a low pressure purge is performed while the nozzle plateisin contact with the blotting cloth A blot and a spit occur after each mini purge Follow these steps to perform a mini purge 1 Navigate to MAINTENANCE low purge nozzles 2 PresstheM ENU button You then see MAINTENANCE mini purge nozzles 3 Pressthe ACCEPT button You then see INKS TO MINI PURGE B C M Y LC LM Use the buttons to select the required color or colors to mini purge 4 Press ACCEPT to begin purging The Cleaning Nozzles please wait message is displayed during the purge process Spit Heads
76. ge strikes which may result in a ruined print and or potential print head damage For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see Sizing media please wait T he printer sizes the media If an error occurs check the alignments along the media path from the supply to thetake up core 7 26 04 4 25 Oc Control Panel 11 Ink If no error occurs you then see Stabilizing media please wait W hen stabilizing is complete printer status information is displayed Press ACCEPT You then see OPERATOR media menu Thelnk menu isused to install new ink bottles You are required to either scan or manually enter the barcode code found on the side of the ink bottlefor each new installation Ink Bottle Installation Follow these steps to view the Ink menu 1 N avigate to MAIN MENU operator Press the ACCEPT button You then see OPERATOR print parameters Press the MENU button five times You then see OPERATOR ink menu Press ACCEPT You then see INK LOW LEVEL Ink low warning when xx remaining The default value is 35 W hen the ink level decreases to the warning level such as 35 of the bottle volume Ink Low warning indicators appear on the operator control panel T he minimum recommended setting is 1096 For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see INSTALL INK BOTTLE color color U sethe 4
77. h the skin and thefumes cause respiratory system irritation and nervous system impairment Ink Supply Tray Theink supply T is located at the front lower left of the printer behind closed doors see Figure 2 1 T he other containers on this tray are the waste bottle and cleaning solution fluid supply O bserve all bottle location and warning labels on and around the ink supply tray Figure 2 1 Ink Tray 7 26 04 2 1 Oc Ink System Cleaning Solution Fluid Thecleaning solution fluid see Figure 2 2 is used to supply and preserve the capping station foam pads during operation of the printer T he cleaning solution fluid rides on a level sensing deviceto detect when it requires attention W hen notification is received from the printer the operator must replace or refill the cleaning solution fluid container located on the ink supply tray Figure 2 2 Cleaning Solution Fluid Waste Container Anytime you access the ink supply doors check the waste container level T he waste container rides on a level sensing device to detect when it requires attention If the waste container see Figure 2 3 appears full or the printer control panel is signaling that the container requires emptying then do so in accordance with state and local laws or in accordance with the M SD S sheets Figure 2 3 Waste Bottle 2 2 Ink Supply Changes Important T o prolong the life of the waste bottle gasket the ink should always
78. hat is wrong by displaying an error message on the control panel C heck these common error messages and apply the appropriate remedy see T able 6 1 Error M essage Explanations and Actions on page 6 3 Insufficient Media T he following message is displayed INSUFFICIENT MEDIA press ACCEPT to ignore T he printer may have too little media to print the job T he insufficient media message may beoverridden to continue printing H owever theprinter may run out of media prior to the conclusion of the printing or drying process If you do not think enough media is available on the supply media roll replace it with a new one and restart your print job Door Open A door isopen Check and closeall doors If the error does not go away contact your O c D isplay G raphics Systems service representati ve Take up Roll Full T oo much media is present on the take up roll Remove the full roll and replace it with an empty core Low Ink Replacethe ink color indicated on the control panel and scan the new bottle s bar code 7 26 04 6 1 Oc Error Messages and Troubleshooting Low Solvent Replace or refill the cleaning solvent bottle No Paper N o media is present on the media supply roll Install a new media roll No Power TheArizona500 printer consumesup to 45 Ampsat 200 240 VAC 50 60 H z T otal power consumption is 11 KW T he service should be a dedicated supply that is not susceptible to voltage fluctuation
79. he color black is excluded from the purge T he following setting purges the colors cyan light cyan magenta and light magenta C LC M LM Access Carriage T heAccess Carriage menu enables the operator to position the carriage for access over the blotting station Positioning is important when the operator must conduct maintenance procedureson the carriage assembly D o not leavethe carriage away from the home position over the capping station for long periods of time T he ink dries and causes the nozzles to be blocked Follow these steps to access the carriage 1 Navigate to MAIN MENU operator 2 Pressthe ACCEPT button You then see OPERATOR print parameters 3 Pressthe MENU button twice You then see OPERATOR maintenance 4 Pressthe ACCEPT button You then see MAINTENANCE access carriage 5 Pressthe ACCEPT button You then see ACCESS CARRIAGE ACCEPT to start 6 Pressthe ACCEPT button You then see Moving Carriage please wait i carriage moves to a position over the blotting station You then see step 3 OW 4 14 Operator Park Carriage The Park Carriage menu enables the operator to move the carriage back to the home position or over the capping station Follow these steps to park the carriage 1 N avigate to MAINTENANCE access carriage Pressthe M ENU button You then see MAINTENANCE park carriage Pressthe ACCEPT button You then see PARK CARRIAGE ACCEPT to start Press ACC
80. he container is full Follow ink MSDS require ments for disposal see Waste Container on page 2 2 Interior and Exterior Wipe surfaces clean with a lint free cloth and alcohol only Once a week Left and Right End All doors must be closed or secured at all Always Caps times to capture fumes and heat Media Drive Roller Wipe clean with a lint free cloth and alcohol Every media only change Wipe clean with a sponge scrubber and alco Weekly hol only see Cleaning the Media Drive Roller on page 5 5 Media Encoder Turn Wipe the cylindrical shaped bar clean with a Every media Bar lint free cloth and alcohol change Plexiglas amp Windows Wipe clean with a lint free cloth and alcohol As required only 7 26 04 5 3 Oc Printer Maintenance Description Procedure Frequency Print Heads Clean the nozzle plates with a lint free swab and cleaning solution fluid according to the Print Head Maintenance and Nozzle Recovery Procedures document see Print Head Main tenance and Nozzle Recovery Procedures on page B 1 Use the Operator Maintenance Menu to purge print heads Note Media must be installed prior to performing a purge Daily As required System Air Filters Periodically inspect and replace the four sys tem air filters see System Filters on page 5 15 Every 60 days or as required Vacuum Platen Wipe clean with a lint free cloth and a
81. hey may otherwise have against Oc Display Graphics Systems or its agents for damage and or loss of business resulting from use of non Oc Display Graphics Systems ink Invalid Bar Code If an invalid bar code is detected the following message is displayed Invalid barcode press ACCEPT to continue Press the ACCEPT button T he menu returns to step 6 see page 4 25 You then see Scan barcode color Accept gt M anual Entry 7 26 04 4 27 Oc Control Panel About Printer TheAbout Printer menu enables you to view the current printer specifications through the printer control panel Record this data for future use in case a configuration print was not run at installation or in casethis submenu is not available due to outage Follow these stepsto view the About Printer menu l Navigateto MAIN MENU operator 2 Pressthe ACCEPT button You then see OPERATOR print parameters 3 Pressthe MENU button six times You then see OPERATOR about printer 4 Press ACCEPT You then see ABOUT PRINTER Printed XXXXX 5 Pres ACCEPT or MENU You then see ABOUT PRINTER FW Rev XX X 6 Press ACCEPT or MENU You then see ABOUT PRINTER FW Date XX XX XX 7 Press ACCEPT or MENU You then see ABOUT PRINTER FW Time XX XX 8 Press ACCEPT or MENU You then see ABOUT PRINTER Serial No XXXXXX 9 Press ACCEPT or MENU You then see ABOUT PRINTER Boot rom X XX 10 PresstheONLINE button You then see M
82. ia step T he minusdirection shortens each media step For additional information see Firmware 2 2 N otes on page C 121 Press ACCEPT You then see WRITING GAP Other head gap optimal wide U sethe 4 buttons to set optimal or wide T he default is optimal T his option is only selectable during the Load M edia process Thewriting gap wide feature sets the print carriage at its maximum height to accommodate media that may have surface wrinkles T hey can lead to carriage strikes which may result in a ruined print and or potential print head damage For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see Sizing media please wait T he printer sizes the media If an error occurs check the alignments along the media path from the supply to the take up core If no error occurs you then see MEDIA MENU media delivery mode roll to roll or Print amp Go U se the 4 buttons to select Print amp Go Press ACCEPT You then see Stabilizing media please wait W hen stabilizing is complete printer status information is displayed EMTU Take up Roll Reattachment Follow these steps to remove a full partial take up roll and reattach media to a new empty take up core I PresstheAD VAN CE MEDIA button once and press the button until at least one foot of media is exposed through the paper feed access door after the media is cut Press the CAN CEL button to ensurethe media does not
83. igning i ico reete 3 9 Cutting above take up 3 14 Feeding over the drive roll 3 8 Handling sese 3 1 Installing Print amp Go supply uere 3 16 Installing roll to roll supply Tz Te ca atak ai 3 5 Insufficient 6 1 NIS TUE ET 4 21 Other type sssssessss 4 24 Print amp Go loading method 3 15 Selecting media type 4 21 Supply dancer assembly 3 7 Warning and error messages 6 3 Wrapping around the take up COTO iiiar EE EE 3 8 Menu tree structure printing 4 13 Mini purge nozzles 4 17 Minimal maintenance 4 7 Mil 1 7 N Nozzles High purge 4 15 Long purge 4 18 Low purge 4 16 Maintenance 5 1 Mini purge 4 17 Prnt Ferunt nnne 4 10 Recovery procedures specification B 1 O Operator About printer 4 28 INK sets airs teste 4 26 Maintenance 4 13 Maintenance requirements 1 4 Maintenance schedule guidelines 5 2 Media reet rentes 4 21 D LSTR T UE 4 6 PIeWOEFInDn iecit cre pasan ora akte 4 20 SOU COCK OPEP 4 29 UNIS ioter treten cientes 4 29 P Park carriage eessess 4 15 Power loss instructions
84. igure 5 16 Purolator Hi 40 Heater Filters 5 16 Printer Filters Air Pressure Pump Filter An air pressure pump filter is required on the Arizona 500 printer Air passes through the filter when the pump supplies air to the ink reservoirs during print head primes T he filter is located in the front of the printer insidethe lower right bay doors near the air tanks T he replacement isOIN 23011695043 T hefilter istransparent and must be replaced when the clear crystal material begins to fully discolor see Figure 5 17 Contact an O c D isplay Graphics Systems service representative for filter type service life replacements questions and or more information Figure 5 17 Air Pressure Pump Filter 7 26 04 5 17 Oc Printer Maintenance Error Messages and Troubleshooting Overview This section covers general problems that may occur with the printer In most cases malfunctions that trigger system error messages are caused by human error a system malfunction an interfacecablemalfunction mechanical printer malfunction and or printer firmwarefailure User Correctable Errors U ser correctable errors are problems that interfere with printing but do not shut down the printer completely T ypically these errors are problems that prevent starting a printing job or that interrupt the current print You should be ableto fix user correctable errors without a service call n most cases the printer itself informs you w
85. ility when ink other than Oc Display Graphics Systems ink is used Customers voluntarily using ink not supplied by Oc Display Graphics Systems assume all risk of damage that might result Customer agrees to waive any claims or rights they may otherwise have against Oc Display Graphics Systems or its agents for damage and or loss of business resulting from use of ink other than Oc Display Graphics Systems ink 7 26 04 2 5 Oc Ink System Media System Media Specifications For detailed media specifications refer to Arizona 500 T echnical Specifications on page 1 5 Media Handling T heArizona 500 printer loads and prints centered on the media D o not attempt to left or right justify the media during installation T ake up cores should always bethe same width as the supply media and the attached media should be centered on thetake up core The supply media is mounted from the rear of the printer while the take up is located at the front just behind the IR heater door D ancer rollers are positioned between the vacuum platen and both the supply and take up media mandrelsto aid in correctly tensioning the media during printing To ensure the highest quality printing protect the media coating and store it at the recommended temperature and humidity M edia should be stored in a horizontal position and conditioned to the printer environment Place media in the same room as the printer for 2 to 24 hours before us
86. ill be approximately 90 ml or less depending on the length of the power loss 7 26 04 C 9 With PAUSE ON POWER UP OFF theprinter will automatically refill theink reservoirs after a power failure and may be susceptible to additional ink loss if other power failures occur Fig 3 Fig 4 ESPN 14 03 Oc Display Graphics Partnership Included Oc Arizona 500 Firmware 2 2 Release Notes Firmware release version 2 2 for the O c Arizona 500 contains a number of enhancements designed to aid in the efficient operation of the printer Ink Low Indicator T hislatest version of firmware incorporates new intelligent ink use algorithms that enable thefirmwareto learn the Ink U se patterns of a printer From the Ink Menu the user can select the threshold ink low level that determines when to alert the operator to check a specific ink T he factory default is 3596 When a bottle of ink is replaced it is important for the operator to scan the bar code on the new bottle of ink This will teach the printer at what level of activity the ink bottle was empty Do not reducethethreshold ink low level to less than 35 until the printer has learned the levels of all six inks It will take up to three complete bottles of ink PER COLOR to accurately learn the ink use parameters of a specific printer IMPORTANT NOTE If service is performed on the printer that changes or replaces the ink pumps thethreshold should b
87. int Head Maintenance and Nozzle Recovery Procedures Cleaning Solution Fluid Usage B 1 Material Usage B 1 Precautionary Messages ss B 2 General Recommendations for the 9 eT 17 10 p EDIDI B 2 Cleaning the Capping Station B 2 Cleaning the Carriage Face Plate B 3 Cleaning Print Head Nozzle Plates B 3 Flushing a Print Head B 5 End of Day Nozzle Protection Procedure B 6 C Application Notes List of Figures Figure 1 1 Media Take up Roller Holder 1 3 Figure 1 2 Circuit Breaker Switch Location 1 4 Figure 1 3 Front External View 1 7 Figure 2 1 Ink Tray Mc 2 1 Figure 2 2 Cleaning Solution Fluid 2 2 Figure 2 3 Waste Bottle akeri e otra te 2 2 Figure 2 4 Waste Bottle Cap and Gasket 2 3 Figure 2 5 Supply Ines sis epi ERN Euer epi 2 4 Figure 2 6 Scanning the Ink Barcode 2 4 Figure 3 1 Left Clip Closed 3 2 Figure 3 2 Left Clip Open 3 2 Figure 3 3 Media Support System and Installing Media on the Mandrel 3 3 Figure 3 4 Mandrel Assembly 3 4 Figure 3 5 Mandrel Media Assembly on the SUpport ATITIS pak k l rice utis pep n UD E 3 5 Figure 3 6 Secure the M
88. is 60 seconds 4 32 Configure 1 0 Press ACCEPT You then see SCSI PORT ultra SC SI on or off T his parameter pertainsto the SCSI card being used on the hos PC T his parameter should beset to O n so that thehost PC and the printer can negotiatethe highest transfer speed If the cableis too long causing transfer problems this parameter should be set to Off U se the 4 buttons to select On or Off Press ACCEPT You then see SCSI PORT Interface cable detected LVD or SE Press ACCEPT You then see CONFIGURE I O active SC SI 7 26 04 4 33 Oc Control Panel 4 34 Printer Maintenance Maintenance Guidelines While O c Display Graphics Systems furnishes guidelines for periodic maintenance the optimum maintenance schedule evolves from your observation of the Arizona 500 printer over a period of use For example some specified maintenance may be required each time you install a new roll of media The type of print job and media can determine the maintenance schedule Printing a high volume of solid ink fill images may require more tending than printing low ink coverage images Oc Display G raphics Systems requires that the operator follows minimum cleaning guidelines as described in the U ser M anual A few minutes spent cleaning ensures the highest quality prints U sethe O perator M aintenance Schedule G uidelines see T able 5 1 O perator M aintenance Schedule Guidelines on page 5 2
89. k Air Pressure Pump Replace the filter when the clear crystal mate As required Filter rial begins to fully discolor see Air Pressure Pump Filter on page 5 17 Blotting Cloth Replace when empty or as indicated by the As required Capping Station Follow the Capping Station Maintenance pro cedure see Capping Station Maintenance on page 5 8 Twice a week 5 2 Operator Maintenance Schedule Description Procedure Frequency Carriage Rails Wipe clean with a lint free cloth and alcohol only Use a lint free cloth saturated but not dripping with isopropyl alcohol 91 or higher isopropyl alcohol and 9 or less deionized water Once a week Cleaning Solution Refill or replace the bottle when low or as indi As required Fluid cated by control panel messages see Clean ing Solution Fluid on page 2 2 Drip Roller Wipe clean with a lint free cloth and cleaning Daily solution fluid Encoder Strip Wipe clean with a lint free cloth and alcohol Once a month only Take extra care to not bend the strip Heater Air Filters Periodically inspect and replace the two heater air filters see Heater Filters on page 5 16 Every 60 days or as required Ink Supply Bottles Replace when empty or as indicated by con As required trol panel messages see Ink Supply Changes on page 2 3 Ink Waste Container Empty when control panel message indicates As required t
90. l decreaseit Therangeisminus 10 to positive 10 A number increase the distance of each media feed and the number decrease it C 12 T hisselection is available in the M edia M enu and it salso available during the Load M edia process Condition Media Default OFF T his feature is designed to assist in accurate two sided printing where the printed media surface tension of the first side can affect the printing of the second side W hen set to ON the O c Arizona 500 will advance the media the length of the print and rewind back to the beginning of the image prior to printing This selection only appears when the printer is configured to print the Second Side and is not commonly needed when printing two sided output This selection is located in the Media Menu and it s also selectable during the Load Media process 7 26 04 C 13 Oc Index A Control panel About printer MENU 2 cc cccccccccceccccccececeece 4 28 BUTLONS 4 2 ACCESS Carriage tiwa risi sinis 4 14 Display area 41 Messages 6 1 B Copies Reprints menu 4 5 Bar code practice menu 4 20 Blotting cloth installation 5 10 D Buttons Double print 4 8 ROSE ioca UR pak 4 3 Double sided printing C 4 Advance media 4 3 CANCE e 4 3 E Load media
91. l or higher 50 ml Syringe OIN 3012001103 Cleaning Solution Fluid part is ink dependant Polyethylene Plastic W rap Swabs O IN 3011620278 part 30505 0278 Safety G lasses O IN 33011620274 part 40505 0274 Lint free Cloth OIN 33011620283 part 30505 0283 Butyl Gloves O IN 33011620273 part 40505 0273 Shallow 9 in x 14 in Pan Cleaning Solution Fluid Usage T he cleaning solution fluid is used for cleaning and flushing print heads the carriage face plate and the platen T he cleaning solution fluid is also used to supply and preserve the capping station foam pads during operation of the printer T he operator should replace or refill the cleaning solution fluid container located on the ink supply tray when the printer indicates it is nearing empty SSI Warning di Do not wipe the outside painted surfaces or the Plexiglas window of the printer with cleaning solution fluid It will quickly damage the printer surface Material Usage A specified quantity of cleaning solution fluid butyl gloves and a lint free cloth are used to clean the capping station and the carriage face plate A specified quantity of cleaning solution fluid is used with supplied swabsto clean the print head nozzles A respirator should be used during each cleaning procedure 7 26 04 B 1 Oc Precautionary Messages Important Powering off the printer is NOT recommended H owever if the printer must be powered off for mo
92. lcohol or cleaning solution fluid Cover the open ends with paper to improve the vacuum when narrow media is in use Every media change As required Ventilation and Drying Ensure that the airflow and ducting meet pub lished site survey requirements Every 60 days Important f isopropyl alcohol does not remove ink stains use only the approved cleaning solution fluid supplied with the printer in very small quantities D o not use cleaning solution fluid on the Plexiglas windows Always use protective gloves eye protectors and a lint free cloth when handling solvent based solutions Automated Maintenance TheArizona 500 printer firmware performs automated maintenance without direct operator intervention when the printer is powered On and while printing T hese types of maintenance and duration parameters are set at the factory Warm Up Maintenance Idle Purge W hen the printer has been idle for a set duration of time a low purge is performed before the next print T he default time duration for a low purge is 10 minutes T he default time duration for a high purge is 30 minutes T hese default values are not user changeable 54 Operator Performed Maintenance Start of Print Maintenance A mini purgeis performed at the start of every print Color Start Up Maintenance Asthe first bands of the image are rendered only the black heads are jetting drops due to thestagger of theprint head by c
93. n set to OFF the printer does not rewind the substrate before printing T his setting should be used for media that is very thin or adhesive backed which may wrinkle during rewinding or become malformed by the heat required to dry the inks For additional information see Firmware 2 2 N otes on page C 12 18 Press ACCEPT You then see MEDIA MENU feed adjustment 0 10 U se the buttons to set the feed adjustment from 10 to 10 T he default value is 0 T hisfeature enables the adjustment of media stepping to compensatefor variation in media lots and environmental factors T he plus direction lengthens each media step The minus direction shortens each media step For additional information see Firmware 2 2 N otes on page C 12 19 Press ACCEPT You then see Sizing media please wait T he printer sizes the media If an error occurs check the alignments along the media path from the supply to thetake up core If no error occurs you then see Stabilizing media please wait W hen stabilizing is complete printer status information is displayed Media Types Other Selecting O ther enables additional menus for manual media setup W hen changing values holding the 4 buttons continuously increments or decrementsthe value repeatedly Follow the steps below for this media type option 1 You then see MEDIA MENU Other 7 26 04 3 11 Oc Media System 2 Press the ACCEPT button You then see
94. ng points from print to print With minimal hardware set up and a little practice the use of the two sided printing feature provides an effective means by which to produce two sided vinyl graphics Two Sided Printing Step 1 M arking the platen A Load 75 vinyl into the machine in Roll to Roll mode Note T wo sded printing will only work ibd the Roll to R oll nung mode e Gaus core ONE U sngthePrint amp Go external take up device isnot recommended ee ne B Specify first side in the control panel when loading C Allow machineto load normally RS D Usingthe Maintenance menu perform a high purge E Allow the machine to complete its purge and print the accompanying nozzle test do not advance the media F After the nozzle print is complete open FiqureA thelid of the printer G Observe the 4 marks made by the BLACK heads in the rear right hand corner see Figure A H Using the second BLACK mark from the rear of the printer as a guide and using a straight edge to ensure accuracy create a line continuing to the right side of the platen see FigureA Using masking tape affix a piece of tape along this straight line seeFigureA J M essure 5 mm from the front edge of thetapefor 8 pass Step 1 J measure amp mark 5mm from bottom edge of tape printing and draw a l his Isiihe beginning point for 8P printing on the second side straight line to the edge of the platen see figure B K M ea
95. ng procedure for Print amp Go modeis documented in Print amp Go M edia Installation on page 3 15 7 26 04 1 3 Oc Product Overview Operator Requirements O perators are responsible for the operation and from timeto time performance of routine printer maintenance O perator maintenance schedule guidelines are included in this manual see M aintenance G uidelines on page 5 1 T he diligent application of these guidelines is essential to the optimum performance from your printer Important T he Arizona 500 printer requires two individuals for loading and unloading media Switching On or Off T heprinter isto be powered O n O ff only by a trained and qualified service technician see Figure 1 2 Position the power cord so that it does not pose a hazard when someone walks around or accesses the doors on the printer Important Full time AC power is required to maintain negative pressure on the inkjet heads W ithout this pressure ink will drain out of the heads until theink reservoirs are empty If not rectified permanent damage to the heads could occur Figure 1 2 Circuit Breaker Switch Location Arizona 500 Technical Specifications Arizona 500 Technical Specifications Writing Technology Resolution Print Mode Speed Color Handling enn Image Processing Media WR c r Media Handling
96. nk has an incremental 10 seconds of drying during in print maintenance T his artifact primarily occurs during 4 pass printing but may occur during 8 pass printing When enabled the M in M aint ON message is included in the print statistics line For additional information see Firmware 2 1 N otes on page C 2 Caution Ww The minimal maintenance during print function should only be used when the color shift artifact occurs Most print jobs do not require the use of this function Its inappropriate use can result in nozzle loss and banding 9 Press ACCEPT You then see PRINT PARAMETERS double print OFF Use the buttons to change the double print setting to ON T he default setting isOFF W hen the double print function is enabled O n the media is rewound and reprinted following the initial printing of the image Prior to the second print the Arizona 500 printer pausesto enablethe operator to accurately align the media for the second print T his feature is applicable for very dark images where the media is not able to hold and dry the volume of ink required to produce acceptable output p hen enabled the DoublePrint ON messageisincluded in the print statistics ine For additional information see Firmware 2 1 N otes on page C 2 Note Cancellation of the print is not allowed in both roll to roll and Print amp Go modes during the drying cycleif the double print function is enabled 10
97. o months T he filter should be replaced when the filter fabric begins to discolor from the original condition or once every twelve months whichever comes first T hey arelocated at the rear of the printer just below the electronic bay doors T heair system filter Dim 9 1 2 in x 16 1 2 in x 1 in replacement isO IN 3011570041 T hese filters easily side in out from underneath the printer see Figure 5 15 Note An airflow direction arrow is printed on the side of thefilter T hearrow should bepointing up when installed becausetheair isbeing drawn up into the printer Toir e Figure 5 15 Purolator Hi 40 System Filters 7 26 04 5 15 Oc Printer Maintenance Heater Filters T wo other drying filters are located on each end of the printer behind the lower cosmetic plastic covers Each filter should be exchanged for a new one when the filter fabric begins to discolor from the original condition or once every two months T he drying system filter replacement D im 15 in x 11 in x 2 in isOIN 43011874189 T hese filters require tool access 4 mm Allen wrench Removethe capture bracket at thetop of the heater box then replace the filter see Figure 5 16 Note An airflow direction arrow is printed on theside of thefilter T he arrow should be pointing in toward the printer when installed because the air is being drawn into the heater box aire hoe ym wa DO OOF vestito o ee p e n Ts SES EE F
98. ob that is processed RIPped to the printer with this function ON when printed from the reprint queue will always print in quad strike regardless of the setting in the control panel Output printed with this feature ON will add the message Quad Strike ON to the print statistics line This feature can be accessed from the OPERATOR PRINT PARAMETERS menu Enabling this function for 4 pass jobs will not have any effect on the output 7 26 04 C 3 ESPNY 15 03 Oc Display Graphics Partnership Included Advantages of Two sided Printing Updated Instructions Traditionally vinyl graphics that are viewable from both sides have been printed on separate pieces of material and subsequently sewn or stitched together back to back The obvious advantage of two sided printing is the immediate savings resulting from using half the amount of media Other advantages include easier finishing and thereby reduced finishing costs faster time to market or turnaround time less weight more flexibility and reduced chance of damage during stitching The Oc Arizona 500 printer is capable of creating two sided banner vinyl graphics for use in many popular applications Flags POP banners trade show graphics and two way viewable graphics of all kinds can be made easily and accurately using the unique capabilities of the Oc Arizona 500 This feature requires user input at the control panel and direct marking of the media to determine starti
99. olor A littlelater the cyan head beginsto jet T hissequence continueson through the colors By thetime someof thelater colors begin to fire they have been inactive and exposed to the printer s internal heat and may dry out T he color start up parameter performs a spit between colors as the image area is advanced through the print heads T his maintenance is performed every second right to left swath of the carriage During Print Maintenance During a print the number of nozzle fires by color is tracked W hen the number of any color sfires exceeds 30 million megafires a mini purge maintenance cycleis performed T he machine also performs spits every 40 swaths Operator Performed Maintenance Waste Bottle Full If the waste bottle is detected to be full a warning message is displayed beforethe next print T his message can beoverridden up to fivetimes beforeit becomesa hard error message T he waste container must be emptied and disposed of in accordance with state and local laws or in accordance with the M SD S sheets Cleaning Solution Fluid Empty If the cleaning solution fluid bottle is detected to be empty a warning message is displayed before the next print T his message can be overridden up to five times before it becomes a hard error message Cleaning the Media Drive Roller General Cleaning The media drive roller should be wiped clean with a lint free cloth and 9196 or higher isopropyl alcohol with every media changeto m
100. pinch roller assembly guide printed media onto the external take up roll TheArizona500 Product Description printer can berun with media routed to the EM TU or to the conventional internal roller 12 EM TU contains a holder for the conventional roller when it is not in use see Figure 1 1 n dui Media Takeup Roller Holder Figure 1 1 Media Take up Roller Holder Firmware changes that accommodate the Print amp Go feature present a few operational changes including Whenever theAD VANCE MEDIA button is used to reposition the media no adjustment of the position occurs at the beginning of the next print T he effect of the button is the same as if the user pressed the CANCEL button to terminate the AD VAN CE MEDIA function Oc strongly recommends that only a small amount of media be rewound using theADVAN CE M EDIA button because the exposed media may not track smoothly back through the printer When in Print amp Go mode the operator can ignore the take up roll diameter question because that diameter is not used TheMEDIA USED value feet meters is not displayed on the control panel Every print must pass through a dry cycle to prevent wet ink from offsetting onto the lower black roller W hen a print enters the drying cycle a print cannot be cancelled If another print was in the queue prior to the print being Si the operator is given the option to continue drying or to cancel the print Themedialoadi
101. printer T he entire menu tree structure can be printed using the Print M enu T ree menu see Print M enu T ree on page 4 13 mages of the following menus can be found in this appendix Menu COPIES RSOFIES M nU eat hu ka spami dan o run iPad Print Parameters M BOU kai akay apa seni a ekta kika kk ii Test Prints ME BRIT kata ke ti kak tk a aa a ke Cate Luna M aintenance M enu Part 1 ii ilrtrerrerterreteraensanaasenotesnonnsesoessnsense M aintenance M enu Part 2 Prewarm M en iden ern ia eere ne a e c ER GA EE RR M ema MEI assesses be leds d dte ERAS IAK MENU taa ek About Printer M enu item Units M MC kane n Set Clock M nU DP Configurel O M Gl street 7 26 04 MAIN MENU cop eR Teprninte ACCEPT VENU ACCEPT COPES REPRINTS A pb rane X pena vri ar ACCEPT si Li COPIES REFRINTS LOG rwv center onn ACCEPT COPES REPRINTS Anomis D 300 ACCEPT MENU ACCEPT You SPACING PRINT fename XX ver 000 0200 16970 6 19 E y S x i PRINT Sename xx COPIES REPRINTS Scopes 5 32 1 ACCEPT SPACING vote po 020 em 70 DIE ACCEPT MENU Figure A 1 Copies Reprints Menu A 2 MAIN MENU configure 1 0 8 F AOCEPT OPERATOR print parameters OPERATOR test prints PRINT PARAMETERS hor margins 0 2 4 0 i PRINT PARAMETERS ver m
102. ree The maximum temperature setting is 155 F U sethe buttons to change the temperature setting Press ACCEPT You then see MEDIAMENU conserve media ON U sethe buttonsto turn media conservation ON OFF T hedefault valueisO N W hen set to ON the printer rewinds the substrate to minimize waste before printing the next image When set to OFF the printer does not rewind the substrate before printing T his setting should be used for media that is very thin or adhesive backed which may maki during rewinding or become malformed by the heat required to dry the inks For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see MEDIAMENU feed adjustment 0 10 Use the buttons to set the feed adjustment from 10 to 10 T he default value is 0 T hisfeature enables the adjustment of media stepping to compensate for variation in media lots and environmental factors T he plus direction lengthens each media step T he minus direction shortens each media step For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see WRITING GAP Other head gap optimal wide Use the buttons to set optimal or wide T he default is optimal This option is only selectable during the Load M edia process The writing gap wide feature sets the print carriage at its maximum height to accommodate media that may have surface wrinkles T hey can lead to carria
103. rethan onehour and up to one day you must drain out all the ink from the ink reservoirs juice boxes clean the print head nozzle plates and cover the capping station with polyethylene plastic film If the printer must be powered off for more than one day a trained service technician must flush out the printer ink system with maintenance fluid clean the print head nozzle plates and cover the capping station with polyethylene plastic film v Warning If the printer is powered off all ink will leak out of the ink reservoirs within an hour or two unless you drain out all the ink General Recommendations for the Operator Always perform the low or high purge using the O perator M aintenance menu as a first step to bring nozzles back for printing Warning Media must be installed prior to performing this function Prepare materials for each cleaning procedure before accessing the carriage over the maintenance blotting cloth station Swab each print head nozzle plate after every four hours of printing and at the beginning and end of each work day M anually flush print heads as a last resort to clear blocked nozzles C ontact your field service representative for assistance with this procedure Read guidelines as outlined in the M aterial Safety D ata Sheet M SD S before handling or discarding ink contaminated items Cleaning the Capping Station 1 Movethe carriage assembly by using the O perator M aintenance Acces
104. rewind at step 4 Cut the media so that at least one foot of media is exposed through the paper feed access door and remove the full partial take up roll 3 26 Print amp Go Media Installation 4 Pressthe LOAD MEDIA button You then see Load M edia new supply roll 5 PresstheM ENU button You then see Load M edia reattach takeup 6 PresstheACCEPT button You then see Use keys attach takeup press ACCEPT 71 Load an empty take up core the same width as the supply media Adjust the EM TU hubs left to right as required to align the edges of the core with the edges of the media coming out of the printer and secure the hubs by tightening the knobs 8 Pull on both sides of the media evenly A second person can pressthe button to advancethe media until you areableto get it over thetop of the empty take up core Securethe media firmly with tapealong the corein five places T apetheleading edge of the media to the core at the right side the far left side and in three more places equally spaced at the middle see Figure 3 19 9 Turn thetakeup core with the taped media one revolution 10 Pres ACCEPT You then see Sizing media please wait T he printer sizes the media If an error occurs check the alignments along the media path from the supply to thetake up core If no error occurs you then see MEDIAMENU media delivery mode roll to roll or Print amp Go U se the buttons to select Print amp Go 1
105. rmining the proper rotation for the second side image can be confusing Creating a mock up may be useful Cut a strip of paper draw your front side images and roll it like it D be Hi on the printer N ote that the second side image mus be rotated to match the first side For example if printing a two sided banner bottom to top the second side of the print will need to be rotated 180 degrees to match the bottom of side one to the bottom of side two see Figures F and G Figure F FigureG Side One printing orientation Side Two printing orientation 7 26 04 C 7 H owever if the two sided banner is printed from left to right no rotation is required As the second side will also be printed from left to right and share the same lower edge see Figure H y N SI N X SI amp gt FFEDRTU Aa T 0 PUCK AN hy FigureH C 8 ESPN 02 03 Oc Display Graphics Partnership Included Power Loss Instructions for Oc Arizona 500 Preventing Ink Pools D uring Extended Power O utages The 0 c Arizona 500 requires continuous power But in certain situations loss of power may be experienced dueto uncontrollable events W hen this occurs the vacuum system that maintains the ink in the printer will Slowly begin to lose vacuum pressure As vacuum pressure is lost the ink will slowly drain out of the printer s print heads If the printer is parked over the capping station the ink
106. rn the carriageto the capping station Asthe front of the carriage first comes in contact with the capping station watch and hold the plastic film if necessary so that it does not slip off C heck for complete coverage Close both end cap assemblies and press the ON LIN E button on the control panel allowing the printer to go to I dle Power Save M ode Removing the Polyethylene Plastic Film O c recommends delaying the removal of the polyethylene plastic film until print jobs are ready to be sent to the printer at the beginning of each work day Removing the plastic film several hours before printing could adversely affect print quality 1 2 10 O pen the right end cap assembly M uen move the carriage off the capping station by slowly pulling on the carriage cable Remove and discard the used plastic film Access the carriage using the O perator M aintenance Access Carriage menu Clean all print heads per the Cleaning Print H ead N ozzle Plates procedure on page B 3 stopping after step 10 Fill a syringe with cleaning solution fluid and apply a small amount onto each capping station pad Park the carriage using the O perator M aintenance Park Carriage menu Install media if it was removed the night before Access the O perator PRE WARM menu and prewarm the printer for 30 minutes Access the O perator M aintenance H igh purge nozzles menu and run a double 2 high purge View the nozzle print for good quality few or
107. s T his service must be provided via an independent double pole fused circuit breaker and a circuit ground computer grade located near the machine T he service should meet all local and national standards for this type of installation The circuit breaker should be clearly labeled indicating the On and Off positions such as 1 for O n and 0 for Off A suitable air gap should be maintained for safe electrical isolation when in the Off position T heArizona 500 printer relies on this servicefor primary branch protection If the printer is without power check the local supply voltage and verify that it IS set correctly If Problems Persist If problems persist perform the following actions as appropriate for the situation e Check for media tears e If the media does not load or has other problems related to installation try another roll of media e If you just changed ink in the printer review the procedures in the user s manual and check for successful installation e Try printing the test print e If the printer is not receiving print jobs check the SCSI cable connection to from the PC If you still have problem indications contact your O c D isplay G raphics Systems service representative Calling for Service Trying to eliminate simple problems before calling your service representative is important but knowing when to call for service is also important W ithout training servicing the 6 2 System Errors
108. s C arriage menu on the control panel O pen the entire right end cap assembly and locate the capping station B 2 Put on the protective butyl gloves before handling any ink residue with a lint free cloth Apply cleaning solution fluid on a lint free cloth and begin cleaning the capping station as shown in Photo 1 W ipe away the ink buildup on theface of the capping station and insidethe ink purge drains Important D o not reuse the ink soaked lint free cloth on any other surfaces of the printer Cleaning the Carriage Face Plate 1 If you have just cleaned the capping station then go to the left side of the printer and open the left end cap doors O therwise access the carriage assembly via the control panel using the O perator M aintenance A ccess Carriage menu Retract lower the maintenance station to exposethe print head nozzle plates and carriage face plate as shown in Photo 2 Continue using the protective butyl gloves when handling the ink residue Apply cleaning solution fluid on a lint free cloth and gently wipe away any ink buildup on the carriage face plate shown in Photo 3 being careful not to touch any of the print head nozzle plates Cleaning Print Head Nozzle Plates T his procedure should be performed every four hours of printing and at the beginning and end ied work day Always use a new swab for each color when performing this procedure Note Adheringto this procedure will provide maxim
109. status information is displayed 7 26 04 3 13 When set to OFF the printer does not rewind the substrate before printing T his EM should be used for media that is very thin or adhesive backed which may wrinkle during rewinding or become malformed by the heat required to dry the inks For additional information see Firmware 2 2 N otes on page C 12 Oc Media System Take up Roll Reattachment Follow these steps to remove a full partial take up roll and reattach media to a new empty take up core 1 Press the Load M edia button You then see Load M edia new supply roll Press the M enu button You then see Load M edia reattach takeup Press the ACCEPT button You then see Use keys attach takeup press ACCEPT Thetake up dancer moves automatically up and out of the way To unload the full or semi full roll of images gently open the front door completely Cut the media attached to the take up roll along the take up dancer and remove the take up mandrel from the printer see Figure 3 13 Figure 3 13 Cutting Media Above Take Up Note Avoid cutting into the black rubber drive roll 3 14 Print amp Go Media Installation 6 Ta Raise the top cover and pull the pinch roller handle to disengage the rollers see Figure 3 8 Install an empty take up core mandrel and secure the hubs Note Always useatake up corethe same width asthe supply media that is being installed
110. such as overnight or on weekends Theonly recommended material for use is polyethylene plastic film Important Before using an unknown type of plastic wrap you should always test its compatibility with the Arizona 500 printer cleaning solution fluid for one week to ensure the plastic wrap does not dissolve W e have found that plastic wrap containing polyethylene is most suitable in this application Any polyethylene plastic wrap that you havetested and are currently using with the Arizona 990 180 printer capping plate can also be used on the Arizona 500 printer If the printer is not going to be used for morethan one week theink lines and reservoirs juice boxes must be flushed out with maintenance fluid by a trained service technician Installing the Polyethylene Plastic Film 1 Access the carriage using the O perator M aintenance A ccess C arriage menu 2 Clean all print heads per the Cleaning Print H ead N ozzle Plates procedure on page B 3 stopping after step 10 B 6 Cut a 1 foot square sheet of polyethylene plastic film and lay it smoothly over the capping station making sure it covers all corners of the plate as shown in Photo 5 Apply acoupleof dropsof cleaning solution fluid onto theplastic film directly above each foam pad to keep each head wet when the carriage is parked Important D o not allow any wrinkles in the film to form before moving the carriage back over the capping station Retu
111. supply and take up cores on the supply and take up mandrels 7 26 04 3 15 Oc Media System e Positioning of the Print amp Go external media take up unit EM TU square to the front of the Arizona 500 printer nexact installation may result in media encoder errors the misreading of the media width media rippling and or head strikes Installing Supply Media Follow the steps below to install a new supply media roll 1 3 4 Install the supply media on the mandrel see Figure 3 3 ensuring that the media is centered see Figure 3 4 and securethe locking hubs Lower the mandra assembly support arms on both sides of the frame and place the mandrel media assembly into the machine see Figure 3 5 M ake sure the mandrel is seated properly on the gear and steel rollers see Figure 3 6 Lock the mandrel on both sides of the frame Gently close the rear door completely Loading New Supply Roll Follow the steps below for loading a new supply media roll 1 Press the Load M edia button You then see Load M edia new supply roll Press the ACCEPT button You then see Print label Off U se the button to toggle between OFF and ON Press ACCEPT You then see Use keys attach takeup press ACCEPT Feed the media over the supply dancer roller and into the vacuum platen area T o keep the media from falling back gently feed the media down between the back wall and the supply dancer assembly s
112. sure 10 mm from the front edge of thetapefor 4 pass printing and draw a straight lineto the edge of the platen se figureB L Theselines accurately reflects where your Oc Arizona 500 begins FigureB printing in 8 and 4 pass modes and will be used to line up the image on the reverse side Step 2 Printingthefirs sdeof your graphic M From the control panel select Menu gt gt gt Operator gt gt gt Print Parameters gt gt gt Statistics and turn Statistics off N In OnyxRip Queue highlight the Oc Arizona 500 and select Change O From the Change M edia and Placement window select Setup P From the Placement Strategy window set the Top and Left offsets to 0 00 and set Justification to Right Q Open thefileto be printed in Pre Flight R Under Preview amp Sizetab ensurethe X and Y origins are set for 0 zero S In thePrint menu Print Setup window select the M arkstab and check to seethat Print Label is not enabled T Print the selected job s Be sureit isaligned to the right Step 1 K measure and mark 10mm from botton This is the beginning point for 4P printing on the se 7 26 04 C 5 U Attheend of theprint placea small flag at the edge of the print M ake sure it extends out from theside of the media and is secure T his will identify the beginning of the second side of the print seFigureC V W hen all Side O ne jobs are completed advance approximately 10 feet of media
113. te incinerator What to do with Ink Spills on Persons e Eye contact Immediately flush eyes with large amounts of water Get immediate medical attention Skin contact Flush skin with large amounts of water If irritation persists get medical attention Inhalation Remove person to fresh air If not breathing get immediate medical attention and give artificial respiration If breathing is difficult get immediate medical attention e If swallowed Call a physician immediately O nly induce vomiting at the instructions of a physician N ever give anything by mouth to an unconscious person Ink System Handling Inks The Arizona 500 printer uses solvent based pigmented inks in cyan C magenta M yellow Y black K light magenta LM and light cyan LC in 1 quart 95 liter replaceable supply bottles located internally Bottles should be visually checked daily Read and practicethe safety guidelines as outlined in the M aterial Safety D ata Sheet M SD S for each ink and pos the document in the work area as required by prevailing aW For personal safety the operator must wear the following safety gear when handling inks Butyl rubber gloves Protective apron e NIOSH approved respirator half mask organic vapor respirator Safety glasses with side shields T heliquid ink and its fumes are combustible T hey may also cause eye and skin irritation upon prolonged or repeated contact Ink may beabsorbed throug
114. to install the blotting cloth 1 To lower the maintenance station pull the release handles found on the left and right sides see Blotting Cloth Release H andles on page 5 11 Theentire maintenance station slides down slowly Note The blotting cloth can be easily changed without lowering the maintenance station 5 10 Maintenance Cloth Station Figure 5 8 Blotting Cloth Release Handles 8 Swing back both lever arms which may be metal or plastic and remove the used blotting cloth roll see Figure 5 9 Figure 5 9 Lever Arms 7 Warning Never reinstall a used blotting cloth roll It contains dried ink and other foreign particles that can damage the print heads 7 26 04 5 11 Oc Printer Maintenance 9 Theblotting cloth rides over a T eflon sheet on top of a foam support pad Inspect the sheet and support foam before replacing the blotting cloth see Figure 5 10 Figure 5 10 Blotting Cloth Sheet and Support Foam 10 Wipedown any ink that may have accumulated along the surface of theT eflon sheet while wearing a pair of butyl rubber gloves and using the lint free cloth saturated with cleaning solution fluid 5 12 Maintenance Cloth Station 11 Install the new blotting cloth roll on the lower hub and capture the left end with the lever arm Install the empty notched take up core on the upper hub with drive pins and capture the left end with the lever arm see Figure 51
115. ue is increased or decreased in 01 inch increments If you do not know the diameter use a ruler and measure the outside diameter of the core and enter the value in this submenu Press ACCEPT You then see MEDIAMENU conserve media O N U sethe buttonsto turn media conservation ON OFF T hedefault valueisON W hen set to ON the printer rewinds the substrate to minimize waste before printing the next image W hen set to OFF the printer does not rewind the substrate before printing T his setting should be used for media that is very thin or adhesive backed which may wrinkle during rewinding or become malformed by the heat required to dry the inks For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see MEDIAMENU feed adjustment 0 10 U se the buttons to set the feed adjustment from 10 to 10 T he default value is 0 T hisfeature enables the adjustment of media stepping to compensatefor variation in media lots and environmental factors T he plus direction lengthens each media step T he minus direction shortens each media step For additional information see Firmware 2 2 N otes on page C 12 Press ACCEPT You then see OPERATOR media menu 7 26 04 4 23 Oc Control Panel Media Type Other Selecting O ther enables additional menus for manual media setup W hen changing values holding the buttons continuously increments or decrements the valu
116. ue printing However the printer may run out of media prior to the conclusion of the printing or drying process If you do not think enough media is available on the supply media roll replace it with a new one and restart your print job WARNING Change the margins check the media width media too narrow or reprocess the image 7 26 04 6 3 Oc Error Messages and Troubleshooting CONTROL PANEL MESSAGE EXPLANATION AND ACTION take up roll full WARNING If no media is loaded reload the media If no media media is loaded perform the media installa tion procedure again WARNING The take up roll has reached maximum diameter Remove the roll and install a new empty core Close All Doors and press ACCEPT button Door is open Close all doors and press the ACCEPT button Waste Bottle Almost Full Press ACCEPT to Continue Ink waste container is almost full Monitor closely and replace or empty the ink waste container Then press ACCEPT Please Replace Waste Bottle and press ACCEPT button Ink waste container is full Replace or empty the ink waste container and press ACCEPT Media Encoder error press ACCEPT button The media is not contacting the media encoder wheel properly Perform the follow ing steps before you press ACCEPT 1 Lower the media encoder pinch roller 2 Verify the supply and take up core notches are engaged into the mandrel hubs 3 Verify that
117. um head life 7 26 04 B 3 U sean individual small container of cleaning solution fluid and a new swab for each color KA kek cleaning solution fluid for several cleanings until it becomes slightly iscolored 7 Warning i Never use Isopropyl alcohol on the print head nozzle plates 1 Access the carriage assembly via the control panel using the O perator M aintenance Access Carriage menu 2 Lower the maintenance station to access the carriage faceplate 3 Diptheclean swab into the small container of cleaning solution fluid 7 Warning a Each swab has a seam that may scratch the print head nozzle plate Use the long semi curved smooth side of the swab 4 Starting with the yellow print heads use a saturated swab to gently apply the cleaning solution fluid onto the nozzle plates G ently move the swab across each head nozzle plate one time to moisten the ink on each head surface as shown in Photo 4 Important Applying too much force with the swab against the nozzle plate may scratch the surface 5 Repeat steps 3 and 4 for each color beginning next with light magenta working your way to black Important U se one clean swab and container of cleaning solution fluid per color N ever mix an ink stained swab outside the color you are working with 6 Allow theheadsto soak a couple of minutes 71 Starting with the yellow print heads again dip the yellow swab into its cleaning sol
118. us lights provide information about the current configuration and the state of the printer ERROR Indicates a printer problem has occurred MEDIA LOW Indicates that media supply is below 50 feet INK LOW Indicates an ink bottle or cleaning solution fluid is close to empty ONLINE Indicates four status conditions Solid ready to receive a print job Slow blink printing Fast blink receiving a print job Off offline Navigating from the Main Menu Three main control panel submenus control specific functions on the printer Copies Reprints O perator and Configure l O 4 4 Copies Reprints T he entire menu structure can be printed using the Print M enu T ree function see Print M enu T ree on page 4 13 Copies Reprints This menu see Copies Reprints M enu on page A 2 controls the number of copies and specifies the spacing between copies made during each print job You can also reprint copies of a previous printed image An on board hard drive enables multiple images to be saved and accessed through the control panel without reprocessing and resending the print from the processing workstation Reprint Copies of a Previously Printed Image Copies of a previously printed image can be reprinted using the following steps 1 N avigate to MAIN MENU copies reprints Pressthe ACCEPT button You then see COPIES REPRINTS XX job name Use the buttons to select a previously printed image Press ACC
119. ution fluid and gently movethe saturated swab across each head nozzle plate several times to remove the softened ink from each head surface Important Applying too much force with the swab against the nozzle plate may scratch the surface 8 Repeat step 7 for each color beginning next with light magenta working your way to black 9 Empty or store the cleaning solution fluid containers and unused cleaning items swabs and or lint free cloth for the next scheduled cleaning D o not store new swabs in the cleaning solution fluid 10 Park the carriage assembly via the control panel using the O perator M aintenance Park Carriage menu 11 Raise lock the maintenance station in the up home position and close all doors 12 Doalow purge of all colors from the O perator M aintenance menu C heck the Nozzle Print for nozzles out If you still have nozzles missing do one or two high purges for the problem colors Flushing a Print Head T his procedure is not performed daily It is performed as a last resort to clear blocked nozzles It should only be performed by a trained operator Contact your field service representative for assistance with this procedure 1 Access the carriage assembly via the control panel using the O perator M aintenance Access Carriage menu 2 Open the entire left end cap assembly and slide it out from the printer then lower the maintenance station to exposethe print head nozzle plate as shown in Photo 2
120. ve 6 6 System Errors CONTROL PANEL MESSAGE EXPLANATION AND ACTION SYSTEM ERROR press ACCEPT to restart CARRIAGE SPEED ERROR If the error returns after you press ACCEPT to restart the printer call your authorized service representative SYSTEM ERROR press ACCEPT to restart CARRIAGE LCA FAILURE If the error returns after you press ACCEPT to restart the printer call your authorized service representative SYSTEM ERROR press ACCEPT to restart BLOTTER MOTOR or ENCODER This error can occur after lowering the maintenance station to clean the print head nozzle plates Check if the blotter cloth is loose and take up any slack by turning the supply roll of the blotting cloth Press ACCEPT to restart the printer If the error does not clear call your authorized service representative System Error Uncorrectable Feed Error Check for loose media and the correct attachment of the take up and supply cores to the mandrel hubs Ensure the media encoder pinch roller and the media drive roll pinch rollers are in the correct position The media may be outside the printer specification Try an approved type of media If the error does not clear call your authorized service representative 7 26 04 6 7 Oc Error Messages and Troubleshooting 6 8 Appendix A Menus T he Arizona 500 printer software displays a series of menus to facilitate the operation of the
121. vertising e Vehicle wraps Supply ink bottles hold 32 ounces 95 liter of ink Theinternal hard drive enables reprinting without reprocessing printing of multiple copies from the easy to use push button control panel located on the upper right side of the unit Unique Features T he printer utilizes four print heads per color enabling production speed printing T he print heads are positioned on a covered carriage assembly in six parallel rows T he color order on the print head carriage from top to bottom as viewed from the front of the printer is black cyan light cyan magenta light magenta and yellow Other features include High Speed H igh Quality Printing With 504 nozzles per color total of 3024 nozzles the Arizona 500 printer delivers fast print speeds with high quality text and bold vivid graphics 7 26 04 1 1 Oc Product Overview Self Enclosed Self contained and ventilated this configuration speeds the drying process and minimizes operator exposure to ink fumes Automated M aintenance Routines Automatic functions reduce the typical manual maintenance required by the operator e Auto Gap Control Automatically adjusts the print gap to optimize output quality based on media profiles e 20 Micron Average Feed Accuracy A patented system automatically positions the heads to the media between passes to accommodate any variation in the media delivering superb image quality e Piezo Print H

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