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TERA TR-500 TERA TR-500
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1. User Manual TR DOO www tera co TEKA TEKA Welcome to TERA Product Line of Radios Congratulations on your purchase of TERA high quality two way radio The TR 500 model represents the state of the art in high tech design and features This radio model features 16 Channels on VHF 8 UHF bands Your two way radio is designed for reliable and trouble free per formance for years to come Features VHF UHF Dual band 136 174 400 470 MHz 16 Pre Programmed Channels 121 Quiet Codes 38 CTCSS 83 DCS Time Out Timer Voice Announcements for Channel and Battery Level Selectable Hi Low Power Settings Speaker Mic and Earphone Jacks Includes long life 25 30 hour Li lon Battery and desk charger To get the most out of your radio please read this manual carefully before use TERA TR SOU TERA Online Service and Support The TERA website provides additional information about obtaining service or Support for the TERA line of two way radios and accessories Visit www tera co TERA User Manual Safety Matters The following recommendations will help you understand this radios safety requirements 1 Only qualified TERA technicians are allowed to service this two way radio Do not disassemble the radio by yourself as it will void the warranty 2 Use only the TERA brand battery pack and desk charger so as to not damage the transceiver Do not expose this radio to long periods of direct sunligh
2. Hz 67 0 Tone 67 0 Tone 67 0 Tone 67 0 Tone 77 0 Tone 110 9 Tone 110 9 Tone 110 9 Tone 110 9 Tone 110 9 Tone 110 9 Tone 110 9 Tone 110 9 Tone 110 9 Tone 88 5 Tone 1 W VHF Business Ch 88 5 Tone 1W VHF Business Ch 1W Business Ch CLS 1 Narrow 12 5 KHz 1W Business Ch CLS 2 Narrow 12 5 KHz 1W Business Ch CLS 3 Narrow 12 5 KHz 1W Business Ch CLS 4 Narrow 12 5 KHz 1W Business Ch CLS 54 Narrow 12 5 KHz 1W Business Ch CLS 45 Narrow 12 5 KHz 1W Business Ch CLS 46 Narrow 12 5 KHz 1W Business Ch CLS 47 Narrow 12 5 KHz 1W Business Ch CLS 48 Narrow 12 5 KHz 4W Business Ch CLS 49 Narrow 12 5 KHz 4W Business Ch CLS 50 Narrow 12 5 KHz 4W Business Ch CLS 51 Narrow 12 5 KHz 4W Business Ch CLS 52 Narrow 12 5 KHz 4W Business Ch CLS 53 Narrow 12 5 KHz Narrow 12 5 KHz Narrow 12 5 KHz This VHF UHF Dual band handheld is FCC Narrow band compliant Please note the fol lowing default TX modulation settings for the TR 500 VHF BAND 136 000 143 995 MHz Narrow Band 12 5 KHz TX Wide or Narrow RX by channel 144 000 148 000 MHZz Amateur Band 25 0 KHz Wide or Narrow band RX TX 148 005 174 000 MHz Narrow Band 12 5 KHz TX Wide or Narrow RX by channel UHF BAND 400 000 429 995 MHz Narrow Band 12 5 KHz TX Wide or Narrow RX by channel 430 000 450 000 MHZz Amateur Band 25 0 KHz Wide or Narrow band RX TX 450 005 470 000 MHz Narrow Band 12 5 KHz TX Wide or Narrow RX by c
3. and labor for repair are covered in warranty 6 Warranty is void in case that the TERA mark or the serial number mark is torn off 7 Warranty is void in cases below 1 Beyond the warranty period 2 Defects or damages under abnormal use 3 Defects or damages because of abuse accident water penetration TERA and carelessness 4 Defects or damages because of incorrect testing operation repair installation reconfiguration or adjustment 5 Defects or damages to antenna because of non material or non processing problems 6 Defects or damages because of unauthorized repair and disassembling 7 Product that the serial number marks is torn off or unable to identify 8 Product with unclear purchasing date on original sales receipt 9 Battery under such conditions a Any damages or unsealing to the battery pack b Defects or damages to battery because of charging with improper equipment or use beyond regulated maintain condition TR SOU Warning Notes Every effort has been made to ensure that the information in this document is complete accurate and up to date TERA Radio assumes no responsibility for the results of errors beyond its control The manufacturer of this equipment also cannot guarantee that changes in the equipment made by non authorized users will not affect the information IN it FCC Licensing Information This TERA radio operates on Commercial Land Mobile frequencies which require a license from th
4. annel number if voice prompt is switched on Turn to channel 16 to enable scan see page 18 Power Switch Volume Control This knob turns on off the radio and adjusts the volume Rotate knob clockwise until a click sound to turn on the radio rotate it further to adjust audio volume Rotate the knob clockwise until the click sound indicates the radio is turned off Q LED Indicator A red glowing LED indicates the radio is transmitting green when it is receiving it flashes red when battery power is insufficient and flashes green during scanning PTT Key To transmit press the PTT Key and speak into the mic release it to receive Mid Key programmable key Short press default setting is battery level Long press default setting is channel lock Low Key programmable key Short press default setting is TX power level Long press default setting is monitor Speaker Microphone MIC SP Jack Data Port To connect the earphone microphone or data cable Strap Hole To be used with hand strap Belt Clip Li ion Battery TR SOU Basic Operations Power ON OFF and Volume Control On top of the radio the right mounted top knob turns the radio ON OFF In addition turning this knob clockwise increases the volume of the radio Adjust the volume to your desired audio level Channel Selection Rotate the top mounted center knob to select any of the 16 pre programmed channels A voice will announce whi
5. ch channel you are on as the channel knob is rotated TERA Monitor Function Long press the bottom left side key button to open squelch and monitor Release to enable quiet mode Make A Call To make a call hold down PTT key and speak into the microphone with normal voice Please keep the microphone 2 to 4 inches away from your mouth Note 1 Hold down PTT key and the LED glows red the radio begins to transmit 2 If LED flashes red during TX the battery needs re charging The radio can not transmit when battery is low Reduce your TX power level or recharge the battery as soon as possible Receive A Call Release PTT key to receive a call A green LED lights up when a signal is incoming TR SOU Channel Scan Function NOTE this function is disabled when radio is shipped from the factory The channel scan function may be turned ON with the optional programming software and cable To enable this function go into the programming software and select which channels you would like to scan by selection Yes in the Scan Add column You can scan from 2 15 channels To start the channel scan mode rotate the top mounted channel selector knob on the radio to channel 16 and the radio will begin to scan your pre selected memory channels To answer a calling station when scanning press the radio s PTT button and talk The radio will transmit on the last received channel while in the scan mode The scan feature will then a
6. de force water or moisture and usage of unapproved accessories or antenna not according to the instruction manual and so on 7 Warranty is void if the TERA label or Serial Number label is missing or torn off Caution 1 Read the user manual before use the radio 2 Do not use the radio with damaged antenna Use the radio only with standard antenna or optional TERA accessories 3 Turn off the radio in potential dangerous environment 4 Avoid the contact between battery and metal objects oily objects or corrosive objects 5 Do not dip the radio or battery into water or throw them in fire 6 Use the radio only with standard battery adapter charger and earphone TR SOU Terms of Warranty 1 TERA two way radio body has an 2 year guarantee accessories battery charge adapter charger and antenna earphone 6 months 2 Only the original purchasing sales receipt or valid dealer s invoice The invoice will give clear indication of items purchased and the radio serial number and purchasing date 3 Replacement and repair is available subject to the presentation of original purchasing invoice in case that the radio cannot work normally as the instruction says within 30 days from the purchase date Note that there must not be visible abrasion on radio body and accessories 4 Repair of accessories battery adapter charger and antenna is available to the presentation of original purchasing invoice 5 The cost of materials
7. e Federal Communications Commission FCC for business personal edu cation and recreational use To obtain forms call the FCC forms hotline at 1 800 418 3676 or go to http www fcc gov For questions concerning commercial licensing contact the FCC at 1 888 CALL FCC 1 888 225 5322 TERA Safety The TERA TR 500 handheld transceiver has been carefully designed to provide you with years of safe reliable operation As with all electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the radio Read the instructions in this handbook carefully Be sure to save it for future reference Read and follow all warning and instruction labels on the radio and owner s manual Do not carry the transceiver by the antenna This may damage the antenna or antenna terminal Grasp the handheld by its base not the antenna when you need to place or remove it Do not keep the radio with the antenna very close to or touching exposed parts of the body while transmitting TERA radios will perform best if you speak 2 4 inches away from the microphone and the radio is vertical Be sure the PTT key is not pressed when you do not need to transmit Do not operate the radio near unshielded electrical blasting caps or in an explosive atmosphere Do not transmit without the antenna fitted on the radio Respect the environment conditions The radio is designed to be used in heav
8. exceed 30 minutes If the LED is still flashing in red after 30 minutes it means that the charger cannot provide power to the battery Check if the battery or charger is damaged Caution when Charging the Battery 1 The battery is not fully charged from the factory Please charge the battery before initial use or after long period of storage 2 Repeat charging 2 to 3 times will make the battery reach its best capacity Please replace or charge the battery if battery power is low 3 The supplied Li ion battery includes a 6 six month warranty and is good for typically 400 500 charging cycles TR SOU TIP When storing radio for more then 3 weeks at atime it is best to remove the TERA battery from radio This will maintain a full charge in battery so it s ready for use Batteries will hold a charge 6 12 months when removed from radio Antenna Information The supplied flexible antenna is suitable for standard distance communications TERA also offers extended length higher gain antennas to increase your communications range For more information about available accessories visit www tera co Radio communication range may be greatly reduced when operating inside of concrete structures like buildings and parking structures TERA TR SOU eRadio Overview TERA Antenna Q Channel Selector Rotate the knob to select channel 1 to 16 The radio will announce the selected ch
9. hannel TR SOU e Vired Clone 1 Turn clone function by programming software or contact your local dealer 2 Connect source radio and target radio with clone cable and turn target radio on 3 Hold down Side Key on Source Radio then power it up About 3 seconds later the LED glows red which means the Source Radio is ready for cloning 4 Press Side Key on Source Radio again and the LED on Source Radio flashes red and LED on Target Radio flashes green The LED on Target Radio goes eee Target Radio out when the cloning is finished 5 Replace the Target Radio with another then press Side Key on Source Radio to begin cloning gt If the LEDs on both Source Radio and Target Radio flashes red and green alternatively it means the cloning has failed TERA Troubleshooting Please check the radio with the troubleshooting chart below to correct any issues Radio will not turn ON 1 Battery is not installed correctly 2 Battery power is exhausted 3 Battery aging Receiving light remains on butthe 1 Volume switch is turned down speaker is silent 2 CTCSS enc decode wrong No audio from radio speaker 1 Tighten the antenna 2 The local radio FM signal is too weak Install the battery again Charge battery for two hours Purchase a new battery Check and adjust volume Ensure you use the correct mute method Ensure you have the correct CTCSS CDCSS tone in use or t
10. oximation of the laws of the member states relating to electromagnetic compatibility and low voltage WARNING Your wireless hand held portable transceiver contains a low power transmitter When the Push to Talk PTT button is pressed it sends out radio frequency RF signals The device is authorized to operate at a duty factor not to exceed 50 TX and 50 RX In August 1996 the Federal Communications Commission FCC adopted RF exposure guidelines with safety levels for hand held wireless devices To maintain compliance with the FCC s RF exposure guidelines this transmitter and it s antenna must maintain a separation distance of least 2 inches from your face Speak in a normal voice with the antenna pointed up and away from the face at the required separation distance The belt clip is for storage purposes only AVOID TRANSMITING ON HIGH POWER WHILE RADIO IS ATTACHED TO YOUR BELT To transmit hold the device away from your body and en sure the antenna is at least 2 inches from your body when transmitting TR SOU
11. radio Belt Clip Single Unit Desk Charger 6 Unit Multi Charger HD Canvas Carry case w Stainless swivel belt clip Over the ear earpiece w lapel microphone USB to Radio Programming Cable Compact Speaker Microphone SPMHD 50 Heavy duty Speaker Microphone TERA WXGAT RV VHF UHF High Gain 18 Rubber Duck Antenna WXSTB RV VHF UHF 2 4 Stubby Flexible Antenna RPS TR500 USB Enhanced Windows Pgm Software w USB cable TR SOU eService and Support TERA Radio provides warranty and non warranty support for this radio and accessories Warranty and Repair Services 1 TERA two way radio body has an industry leading 2 year warranty Radio accessories battery charge adapter charger and antenna speaker mics include a 6 month warranty from date of purchase 2 The radio warranty of 2 years is in effect from the original purchase date on the sales receipt or invoice 3 Repair or Replacement is available provided the original purchaser s sales receipt copy is included when the radio or accessories are sent in for repairs 4 Replacement and repair or radios and accessories is provided at the discretion of TERA radio 5 All repaired parts have its own warranty of 90 days from the repair date or the original radio warranty depending on the longer one is valid TERA 6 The warranty is only valid using this radio for normal use And guaranty is unavailable under such conditions dissembling or modifications damages caused by outsi
12. re charging you should dry battery off withatowel or cloth to avoid danger Warning Conductive metals such as jewelry keys or coins may result in short circuit and gen erate a large quantity of heat when coming to contact with battery electrodes Treat any battery carefully especially when placing it into pocket wallet or other metal container as they can short out TR SOU Charging The Battery Pack The Radio Battery Pack may be charged either by itself or when connected to the radio body To Charge your Battery Pack 1 Insert the AC power cord into the rear of the desk top charging base Connect the opposite AC cord and safely plug it into an AC power outlet 2 Place the battery pack or radio with battery into the charging base with the radio facing forward 3 A solid red colored LED light will come ON indicating fast charging function The LED light will change to a green color once the battery pack is fully charged Typical charging time is 1 2 2 hours depending on your battery level atthe time of re charging TERA 4 NOTE If the desk charger has a FLASHING red colored LED light this means the battery pack is completely discharged The charger will automatically slow charge the battery pack for 30 minutes then switch to the normal solid red LED charging mode If the battery charger stays in the FLASH ING red LED mode more than 30 minutes the battery pack may need to be replaced gt Trickle charge is not allowed to
13. ser Manual TR SOU Installing The Belt Clip To install the belt clip Place the belt clip over the two rear mounting holes and insert the two supplied phillips mounting screws and secure them into the rear of the radio body HINT Install the belt clip with the battery removed as the install will be easier eGetting Acquainted Battery Information Battery Type Li Ion 1600 mAh Battery Please charge the included TERA battery for 1 2 hours before use Leave the radio or battery pack in the supplied charger cup until the red charging light goes off and the green LED light comes on which indicates the battery pack is fully charged and ready to use Note 1 Do not short circuit the battery terminals or dispose the battery in fire Never attempt to disassemble the battery pack 2 Charge the battery in 32 105 F temperature Otherwise the battery may not fully charge 3 Turn off the radio before your initial charge Use of the radio while charging may cause noise or interfere during reception or transmission TERA 4 Avoid pulling the Radio in and out of the charger during charging to avoid interference with the charging procedure 5 If the battery life quickly runs down even if it is fully and correctly charged this means the battery life is over and this battery will need replacing Please contact your authorized TERA dealer to purchase a new battery 6 NEVER charge the battery or radio with battery if they are wet Befo
14. t or hot or humid areas Do not put this radio in dusty or dirty locations Do not use harsh chemicals cleaning solvents or strong detergent to wash this radio 3 4 3 6 Never transmit on this radio without an antenna connected Safety and operability of this radio can t be guaranteed unless TERA brand accessories or parts are used TR SOU eContent Initial Programming esses 3 Service and SUP DOM wiki kass ik ka baka kn 30 included In Bye ea 9 Warranty and Repair Services 30 Installing The Belt Ein cnan 10 Terms of Warranty anni 32 Getting Acquainted rennen 10 Warne NOLES es 34 Battery Information sssri 10 DEE E AE ace N EAEE T A W 35 Charging The Battery Pack sssr 12 Antenna Information 14 Radio OvervieW sesser 16 Basic Operati NS recse 18 Power ON OFF and Volume Control 18 Channel SelecthoN ssiiiiisiiiii 18 Monitor ANE NON sissisota 19 Make A leere 19 Receive A Call ian wit kaa a tisi pans da 19 Side Key OPEL AU on 20 Wired COME ee dot asoendbepaae kosa a assan etann penn ote 24 TFOUBDIESAGOU AP ann 25 SPC CICA UON ergeht 27 Optional Accessories 28 TERA TR SOU Check Product Please unpack the radio and the included accessories We recommend that you check the box for the items listed below to ensure everything is in the box Please contact your dealer should any items be missing from the box TERA eincluded In Box Antenna A Belt Clip Hand Strap U
15. urned off Screw antenna down until snug Move to place where radio signal is strong Press a key to reset radio then press v key to select the radio frequency TR SOU Receiving light remains on and 1 BCLO could be turned on 1 Turn off BCLO in software you can t transmit Radio is transmitting while no one 1 VOX level is set to low too 1 Turn VOX off or setit to a higher is talking sensitive level Receive voice or interferences 1 You may setawrong frequency 1 Double check your frequency 2 Others on that frequency use change to a different one the same CTCSS CDCSS tone if needed 2 Choose a different CTCSS CDCSS tone TERA Specification Frequency Range VHF 136 174 MHZ Rx Tx Residual Wave kin Channel Number Frequency Stability ur oo Max Audio Power Operation Single Receive VHF UHF Weight 2378 Output Power VHF 5 2 W UHF 4 1 W Dimension 124x62x36mm Modulation Wide Narrow Band 5KHz for Wide Band 2 5KHz for Narrow Band Max Deviation s lt gt Without notice specification are subject to change according to technological improvements TR 500 Optional Accessories AAA 50 ANT 50 BAT 50 BTE 50 CEP 50 CLN 50 CLP 50 CRG 50 CRG 56 CSC 50 OEP 50 PRG 50 SPMIC 50 AAA Alkaline Battery Case Stock Rubber Duck Antenna 1600 mAh Li ion Battery Battery Eliminator w cigarette lighter plug Covert Earpiece and lapel mic Clone Cable radio to
16. uto resume channel scanning after 5 seconds of your last transmit or receive audio activity on that channel Channel 16 is not available for a memory channel if the scan function is enabled for use Side Key Operation The radio s small side keys are programmed from the factory to the following Top small key Short Press Battery Level Long Press Channel Lock Bottom small key Short press Select TX Power level Long Press Monitor function on The radio s side keys may be re programmed to perform other functions with the optional programming software and cable TERA Pre Programmed Channels Your radio is pre programmed with 14 UHF amp 2 VHF channels TERA radios operate on business radio frequencies that are regulated by the FCC In order to transmit on these frequencies you are required to have a license issued by the FCC Visit http wireless fcc gov services index htm job service homegid industrial business TR SOU Your dealer can also re program your radio s channels with different frequencies and features as needed Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9 Channel 10 Channel 11 Channel 12 Channel 13 Channel 14 Channel 15 Channel 16 TERA 464 550 MHz 467 925 MHz 467 850 MHz 467 875 MHz 469 5125 MHz 466 3125 MHz 466 3375 MHz 466 3625 MHz 467 7875 MHz 467 8375 MHz 467 8625 MHz 467 8875 MHz 467 9125 MHz 469 4875 MHz 154 570 MHz 154 600 M
17. y environments however avoid exposing it to extremely hot or cold temperature out of the range between 20 to 140 F Do not expose the transceiver to excessive vibrations as well as dusty or rainy locations Never try to disassemble or service the radio by yourself aside from the routine maintenance described in this handbook It may cause damage to the radio transceiver and void your warranty requiring extensive repair work Always contact your local dealer for assistance Use only authorized accessories Using non TERA radio brand accessories may seriously damage your handheld transceiver and void your warranty Do Not spill liquid of any kind into your radio If the transceiver gets wet immediately dry it by a soft and clean cloth Switch the radio off before you clean it Follow the directions described in the paragraph Care and maintenance Handle the battery properly Never place the LI ion battery in your pocket or purse with loose coins This could result in short circuiting the battery Be certain that your power source matches the rating listed for the supplied battery charger AC adapter If you are not sure check with your authorized TERA dealer TERA Avoid damaging the power cable of the battery charger Do not step on or place anything on it as this could result in a damaged charger power cord This product complies with the requirements of the Council Directives 89 336 EEC and 73 23 EEC on the appr
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