Fire TV Stick User Guide
Contents
1. Before you can use the remote you must install the 2 AAA batteries included and pair it with your Amazon Fire TV device To pair a third party remote go to Connect a Bluetooth Accessory to Your Amazon Fire TV Controls and performance may vary Amazon Fire TV Voice Remote Front Included with Amazon Fire Microphone Voice Search Navigation Select Menu Back Home Rewind Play Pause amazon Fast Forward a Amazon Fire TV Voice Remote Back To insert the 2 AAA batteries into the Amazon Fire TV Voice Remote Firmly press down the latch on the back of the remote and lift upwards Firmly press down the latch on the back of the remote and lift upwards 20 Amazon Fire TV Voice Remote Front Note It can take a considerable amount of pressure to open the battery door Pull away the battery door Insert two AAA Batteries Slide the door back in place Press down to secure 21 Amazon Fire TV Voice Remote Front Amazon Fire TV Remote Front Included with Fire TV Stick Navigation Select Menu Home Back Rewind Play Pause Fast Forward Amazon Fire TV Remote Back To insert the 2 AAA batteries into the Amazon Fire TV Remote Rotate the Fire TV Remote so the top edge is facing downwards 22 Amazon Fire TV Remote Front Apply pressure on the indent of the battery door and slide upwards Note It can take a considerable amount of2. fire V stick Fire TV Stick User Guide Fire TV Stick User Guide Contents Fire TV Stick User NS acento taes sated osteo E EEEE AE N 2 Amoon Ae Ty DEVIC e 4 Fire TV Stick Hardware Basics E 5 Main Menu BASICS EE 8 elle EE 10 Register or Deregister Your Amazon Fire TV Devcee 12 Access amp Remove CONIC E 13 Remove Content from Your Amazon Fire TV Device cccceccceececeeeeeceteeceeeeeteueeseeeeeaeeteneeseetaneees 14 Sl Up Parental COMMONS E 15 Use Your Voice to Search Amazon Fire TV Devces 16 Differences between Amazon Fire TV and Fire TV Gnck 17 Remote amp Game Controller BaSiCs cccccccceecceeeeeeeteeeteeeseeeeeeeteeeteesteesteeeteeteeeteesteeeteesteeeteeeteeeneenes 19 FRE MOLE BASICS EN 20 Compatible Remotes for Amazon Fire TV Devices n nnnnnnnennnennnennnennrenrrrrrrrrerenrrsnersnrrnnrennrenerenenee 26 dame COMO Ee 27 Pair a Remote or Game CGontroller 29 Fre Ty Remote APD e 30 Fire TY Remote ADD El 31 Download amp Pair the Fire TV Remote App 33 PEA ER 34 Cail E COMMECE HO WIF E 35 Can t Pair a Remote or Game Gone l cciiacscucuincvecwicmandvwncncinevinacciniceatlovatamandvetincvacetunutdiwacuatineinaetasies 36 Video Issues on Your Amazon Fire TV Device cccceccecceeteeteeeeeceeeseeceeceeceeteseeceeeseeseeseeseeseeteeseeaes 37 Basic Troubleshooting for Amazon Fire TV Devices ccccceececeeeeeeeeceeeeseeeeseeesaeeeseeesseeeseeeeseeesaeeens 38 Can t Faithe Fire TY ett 40 Can t
3. Note Quickly access various features with the Quick Access Menu To open it press and hold the Home button on your Amazon remote Access purchased movies TV shows games and apps From the Home screen select one of the following options from the Main Menu Video Library Your purchased or rented Amazon Instant Video movies and TV shows Note Movies and TV shows from third party apps such as Netflix and BBC iPlayer are only accessible directly from the apps not the Video Library Games Your purchased games appear in Your Games Library Apps Your purchased apps appear in Your Apps Library Music Purchased and imported content added to your library will appear in Your Music Library Remove content from the Home screen To remove an item from the Recent carousel navigate to the item and then select Remove from Recent To do this Change the screen saver settings Turn off your Amazon Fire TV device Try this To remove a title from Recommended Movies and TV navigate to the item and then select Not Interested From the Home screen select Settings gt System gt Screen Saver Update the screen saver slide style slide speed start time and photo album To turn off your Amazon Fire TV device unplug the power cord from the back of the device or from the wall outlet You can also put the device into Sleep mode From the Home screen go to Settings gt System gt Sleep Note You don t
4. Cloud Drive photos and personal videos are available on your Amazon Fire TV device In This Section View Photos amp Personal Videos Add Photos amp Personal Videos to Cloud Drive Set Screen Savers 69 View Photos amp Personal Videos Any photos and personal videos you upload to Amazon Cloud Drive are automatically available on your Amazon Fire TV device when you register your Amazon account You can also display photos and personal videos from some Fire Tablets and Fire phone Note You can disable access to your photos and personal videos by setting up Parental Controls To learn more go to Set Up Parental Controls However if you view your images videos then a thumbnail of your photo video will still show up in your recently viewed items This content will still be blocked if you restrict photos in Parental Controls To view photos and personal videos from your Cloud Drive a From the Home screen select Photos b Navigate the lists All Scroll right and left to view thumbnails of all of your photos and videos Use the filters at the top to jump to a specific year or month Select a photo or video to view the full sized version and then scroll right and left to continue viewing the full sized versions of your photos and videos Press the Back Gluten on your remote to return to the thumbnails Favourites All of the photos or videos that you have added to your Favourites list To add an item select Add to Favourites belo
5. II or Jump Back buttons or by using the video progress bar to forward or rewind Your mobile device will also display related X Ray information if available Note You can exit the companion experience to perform other tasks on your tablet while the movie or TV show continues to play on your TV To return to the companion experience and access the playback controls swipe down from the top of your tablet to display the notifications screen and then select the row that corresponds to your Second Screen content For photos and personal videos a On your tablet tap Photos on the Home screen b Swipe from the left edge of the screen and then select a category under Library or select a specific photo album The Send To Send To Lei icon will appear at the top right c Tap the Send To Lei icon to display the album on your TV To learn more about viewing photos and personal videos with Amazon Fire TV devices go to View Photos amp Personal Videos 51 View Actor and Scene Information on Amazon Fire TV Devices Use X Ray to quickly peek at or explore movie information in depth on your Amazon Fire TV device X Ray is available on Amazon Fire TV and Fire TV Stick X Ray for Movies and TV Shows helps you discover and learn more about actors and characters ina scene while watching video on your Amazon Fire TV device X Ray will also identify music in the scene as it plays You can view X Ray information directly on your Amazon Fire T
6. PIN Select PIN Protect Purchases to change the button to ON With Parental Controls enabled all purchases on your Amazon Fire TV device will require a PIN Related Help Topics About In App Items amp Subscriptions Set Up Parental Controls About GameCircle Amazon GameCircle enhances your gaming experience by storing your achievements high scores and time played in the Cloud so you can compare with your friends and other GameCircle users When you open a GameCircle enabled game a Welcome Back message is displayed To see more information press the Home button on your remote or press the GameCircle button on your Amazon Fire Game Controller For games and apps that use Whispersync for Games GameCircle syncs your game progress across all your Amazon Fire devices 65 66 Hide Your GameCircle Profile You can hide your gaming information from the GameCircle Settings screen Note While your profile is hidden you will not be able to send or receive friend requests or view other users profiles From the Home screen select Settings gt Applications gt Amazon GameCircle Select Share your GameCircle Nickname so that the feature is turned Off Listen to Music With Amazon Music you can listen to songs purchased from the Digital Music Store or imported to Your Music Library on your Amazon Fire TV device In This Section Listen to Music 67 68 Listen to Music Browse and stream the music from You
7. TV listings Prime Video If you are an Amazon Prime member or you have a Prime Instant Video monthly subscription you can watch Prime Instant Video movies at no extra cost Movies Rent buy and watch movies from the Amazon Instant Video store and some other installed video apps If you are an Amazon Prime member or you have a Prime Instant Video monthly subscription you can watch Prime Instant Video movies at no extra cost TV Buy and watch TV show episodes or seasons from the Amazon Instant Video store and some other installed video apps If you are an Amazon Prime member or you have a Prime Instant Video monthly subscription you can quickly and easily browse the Prime Instant Video library and watch movies and TV shows in this category at no extra cost Watchlist Access your Amazon Instant Video Watchlist Your Watchlist is a list of movies or TV shows you want to buy rent or watch later After you buy or rent the movie or TV show it is available to stream from your Video Library Main Menu option Desen Menu option Video Library Main Menu option Desen Your Video Library includes all of the Amazon Instant Video movies and TV shows you ve purchased or are currently renting but does not include the movies and TV shows that you ve watched through Prime Instant Video Content you purchase is stored in the Cloud and available to stream to your device Movies and TV shows from third party apps such as Netflix an
8. also compatible with Fire TV Stick If you use advanced settings on your router you must enable Multicast support to use the Fire TV Remote App Contact your router manufacturer for details Download The app is available for download at these locations Amazon Appstore Apple Store Google Play Store To download the Fire TV Remote App go to your preferred appstore from any compatible device and search for Amazon Fire TV Remote App Follow the onscreen instructions to complete the installation Pair To pair the Fire TV Remote App with your Amazon Fire TV device Connect to the same Wi Fi network as your Amazon Fire TV device Launch the app and select the Amazon Fire TV device you want to pair with In the app enter the code that is displayed on your TV screen The app is now paired To see all of the remote apps that are paired with your Amazon Fire TV device go to Settings gt Controllers and Bluetooth Devices gt Fire TV Remotes Note Once you pair the Fire TV Remote App with your Amazon Fire TV device you cannot unpair it However if you factory reset your Amazon Fire TV device all paired devices will be removed To block access to a paired device you can also change your Wi Fi network password Having trouble Can t Pair the Fire TV Remote App 33 34 Quick Fixes Get quick help setting up your Amazon Fire TV device In This Section Can t Connect to Wi Fi Can t Pair a Remote or Game Controller Video Iss
9. clouddriveapp To learn more about Amazon Cloud Drive and the mobile apps go to Amazon Cloud Drive Set Screen Savers You can customise the screen saver on your Amazon Fire TV device by selecting your most recent 500 photos or an album from Amazon Cloud Drive Any photos and personal videos you upload to Amazon Cloud Drive are automatically available on your Amazon Fire TV device when you register your Amazon account To add photos to your Cloud Drive account from a mobile device or desktop computer you can install the Cloud Drive app or you can add photos through your web browser To learn more go to Add Photos amp Personal Videos to Cloud Drive From the Home screen select Photos to view your photo albums Select a photo or aloum and then select Set As Screen Saver Pick your Screen Saver settings such as the slide style slide speed and start time while you preview the Screen Saver The screen saver will launch when your Amazon Fire TV device is left idle Note You can also set your Screen Saver settings through the Settings menu press the Home button and then select Settings gt System gt Screen Saver 13 74 sharing Content On Amazon Fire TV Devices You can use Family Library on your Amazon Fire TV device to share your games and apps with one other adult in an Amazon Household To share content with one other adult invite them to your Household in Family Library Go to About Family Library for more inf
10. for gaming Their specific features may change depending on the game being played Tablet Games on Fire TV These games require an Amazon Fire Game Controller or an Xbox 360 controller with a wireless USB receiver to be played Left joystick Move mouse pointer A button A single tap or click B button Back if available Left shoulder button Decrease cursor speed Right shoulder button Increase cursor speed LED indicators at the front of the controller light up when the remote is on to indicate what player number the controller has been assigned if the game uses player numbers Pair a Remote or Game Controller You can pair your Amazon Fire TV device with Amazon Fire TV remotes game controllers and some compatible third party Bluetooth controllers Up to seven of these devices may be connected at a time Note If you re setting up your included Amazon remote for the first time simply insert the two included AAA batteries into the remote and it will be automatically paired with your Amazon Fire TV device For details go to Set Up Fire TV Stick Hardware If your remote isn t discovered press the Home button for at least five seconds and then release it If you re setting up a third party Bluetooth remote go to Connect a Bluetooth Accessory to Your Amazon Fire TV Pair an Additional or Replacement Remote Before you pair an Amazon remote verify that the remote is compatible with your Amazon Fire TV device is within ran
11. game From the Home screen select Games Filter by Tablet Games on Fire TV To play a tablet style game with a game controller Left joystick Move mouse pointer A button A single tap or click B button Back if available Left shoulder button Decrease cursor speed Right shoulder button Increase cursor speed To play a tablet style game with a mouse 62 To do this Related Help Topics Buy Download and Uninstall Games amp Apps Remote amp Game Controller Basics About GameCircle Try this Left Click A single tap or click Mouse Movement Move mouse pointer 63 64 Turn Off In App Purchasing You can prevent accidental in app purchases by turning on Parental Controls When purchasing is enabled you can purchase items such as in game currency or premium unlocks within a free or paid app These items unlock additional functionality such as new levels in a game or allow you to purchase subscriptions and more If you don t want in app items to be purchased while using a game or app you can disable the option on your Amazon Fire TV device From the Home screen select Settings gt Parental Controls Press the Select button again to change the button to ON Enter your Amazon Parental Controls PIN if you already have one or create a new one and then select Next Parental control options will display Note If you forget your PIN visit www amazon co uk PIN to reset your Parental Controls
12. pressure to open the battery door Pull away the battery door and insert 2 AAA batteries 23 24 Amazon Fire TV Remote Front Slide the door back into place and push in to secure Button Description Voice Only available on the Amazon Fire TV Search for movies TV shows games or apps using voice commands Voice Remote Directional Navigation Back Voice search uses two built in microphones to search for items using your voice commands Press right to move to the right on your TV screen Moving to the right from the Main Menu allows you to access the content libraries or storefronts such as movies TV games apps photos and more Press left to move to the left on your TV screen Moving to the left allows you to return to the Main Menu from any content library or storefront Press up to move up and press down to move down Select an item function or category Returns you to the Home screen from any screen on your Amazon Fire TV device Note Quickly access various features with the Quick Access Menu To open it press and hold the Home button on your Amazon remote Presents various functions and settings depending on which screen you are accessing Returns you to the previous screen or action Button Play pause Fast Forward Description Media control buttons let you rewind play pause and fast forward video Press the rewind or forward button once to skip 10 seco
13. screen Use navigation options 2 some Glen O Enter text with a keyboard may not be available in third party apps such as Netflix Access media controls rewind C ptay pause At the bottom of the screen tap any of the navigation icons Note Quickly access various features with the Quick Access Menu To access it press and hold the Home button on your Amazon remote Make sure you are on the latest version of the Fire TV Remote App Select the keyboard icon in the top right corner of the screen Enter text Tap Done to close the keyboard Swipe up from the bottom of the screen Select Rewind Pause or Skip 31 32 To Do This Try This Om Forward Note The Fire TV Remote App is not designed to play games Some games might work but performance will vary The app does not currently support Second Screen or Display Mirroring For more information go to Use an Amazon Fire TV Device with a Second Screen Device and Use an Amazon Fire TV Device as a Display Mirroring Destination Download amp Pair the Fire TV Remote App Download the Fire TV Remote App to your compatible mobile device and pair it with your Amazon Fire TV device to use it as an alternate remote Compatibility The Fire TV Remote App is available on Amazon Fire phone Fire Tablets with a microphone Android 4 0 or higher iOS 7 0 or higher The app is compatible with Amazon Fire TV on software version 1 4 1 or higher It is
14. the game controller After the game controller is discovered select it from the list of discovered devices using your already paired existing remote or game controller Having trouble Can t Pair a Remote or Game Controller 29 30 Fire IV Remote App Basics Use your compatible smartphone or tablet as a remote for your Amazon Fire TV device In This Section Fire TV Remote App Basics Download amp Pair the Fire TV Remote App Fire IV Remote App Basics Use the Fire TV Remote App as an alternate way to navigate and use voice search on your Amazon Fire TV device Before you use the Fire TV Remote App connect the device with the app to the same Wi Fi network as your Amazon Fire TV device and pair the app with your device To learn more go to Download amp Pair the Fire TV Remote App To Do This Try This Voice search Navigate menu items and categories Press and hold the Voice 2 icon at the top of the screen then drag down Don t release the icon until you re done speaking Say keywords related to the content items you want to search for such as the title or genre To learn more go to Use Your Voice to Search Amazon Fire TV Devices To move the selection Up Swipe from the middle to the top Down Swipe from the middle to the bottom Left Swipe from the middle to the left Right Swipe from the middle to the right Scroll Swipe and hold to a specific direction Select an item Tap the device
15. to enter your Parental Controls PIN Related Help Topics Turn Off In App Purchasing Set Up Your Amazon Instant Video PIN 16 Use Your Voice to Search Amazon Fire TV Devices The Voice Search feature allows you to use your voice to search for movies TV shows apps games and more To use your voice to search you must have the Amazon Fire TV Voice Remote or the Fire TV Remote App installed on a compatible device Voice search will not work with third party voice enabled remotes The Amazon Fire TV Remote which is included with Fire TV Stick does not support voice search Note If you pair multiple voice remotes or remote apps with your Amazon Fire TV device at the same time Voice Search will only work with the first paired remote On your Amazon Fire TV Voice Remote press and hold the O button A microphone icon should appear on the screen and you will see Listening Note If you are using the Fire TV Remote App press and hold the O icon and drag down on the screen Continue to hold the Voice button and say keywords related to the content items you want to search for such as the title or genre and then release the Voice button when you re done speaking Your Amazon Fire TV device will search your content library the Amazon stores and any compatible apps for related content The results will appear on your TV screen To optimise your Voice Search experience make sure you Speak one to eight inches from the microphon
16. to use your Amazon remote to select input fields Press the Menu button to enter cursor mode to select links or input fields An onscreen keyboard will pop up for text fields Enter in the required information This could be a pre shared password room number or just a button to accept conditions for using the network Contact the network owner for more information After your device connects to the network the browser window closes automatically Note Internet speeds will vary on public Wi Fi networks and could impact performance for your Amazon Fire TV device Related Topics Set Up a Wireless or Wired Connection Watch Movies amp TV Shows From your Amazon Fire TV you can buy rent and stream Amazon Instant Video movies and TV shows You can also watch movies and TV shows through third party apps like Netflix or BBC iPlayer In This Section Buy or Rent Movies amp TV Shows Watch Movies amp TV Shows Use an Amazon Fire TV Device as a Display Mirroring Destination Use an Amazon Fire TV Device with a Second Screen Device View Actor and Scene Information on Amazon Fire TV Devices 47 48 Buy or Rent Movies amp TV Shows From Amazon Fire TV devices you can buy rent and watch Amazon Instant Video movies and TV shows When you rent videos from Amazon Instant Video you can watch them for a specified time period When you purchase videos from Amazon Instant Video they will be accessible from Your Video Library and
17. Connect a Bluetooth Accessory to Amazon Fire IN 41 Get Started with Fire re 42 FURET SEER TOWT e a E 44 Set Up a Wireless or Wired CGonnechon 45 Connect Your Amazon Fire TV Device to a Public WrEiNetwork 46 Waten Oe Se TY e EN 47 Buy or Rent Movies amp TV Ghowe 48 NY ALOE Movies S VSO EE 49 Use an Amazon Fire TV Device as a Display Mirroring Destination cccccceeeeeeeeeeeeeeeeeeeeeeeeeees 50 Use an Amazon Fire TV Device with a Second Screen Uevce 51 View Actor and Scene Information on Amazon Fire TV UDevices 52 PW Games amp ADDS EE 54 Buy Download and Uninstall Games amp Apps c ccccceeccseeeeeeeeceeeeseeesaeeseeeeeeeeseusesseeseeeeseeeseeesaeeess 60 Bilon GU RE nn Le Ce ADDS EE 61 PV Games EE ee sot ted 62 AN OTT SAD PF URGIAS ING ssceesstec sso gsietses acetate ca cesta teased cea aa eect Sete thea late ted eaten oe gs 64 PD OUT AMG e 65 mide Your Gale Circle PROG nsicca stat E 66 EIS TCH Re gl Ee 67 Bebe DEEL 68 Manage PHOS E Sreem EE 69 View Photos amp Personal Videos 70 View SIG ENEE 71 Add Photos amp Personal Videos to Cloud Drve 72 DE OCLCEME UE 73 Sharing Content On Amazon Fire TV Devices nnannnnnnnnannnnnnnernnrronrrrrrrrerrrerrrenrrsnersnrrnnrrnnrrnnreeenns 74 Use Amazon Fire TV in a Different Country 75 Amazon Fire TV Device Basics Learn how to navigate and access content and settings on your Amazon Fire TV device In This Section Fire TV Stick Hardware B
18. Remote Amazon Fire Game Controller Tablet Games on Fire TV requires a game controller or mouse To learn more about compatible game controllers visit www amazon co uk mfkcontrollers Select Buy or if the app is free select Free You can choose to purchase your game or app with your 1 Click payment method or any Amazon Coins you have in your account Once purchased your game or app automatically begins downloading When the download is complete the button will change to Open Select Open to being using your game or app The games or apps you purchase are available in Your Games Library or Your Apps Library on the main Games or Apps screens Uninstall Games amp Apps You can uninstall games and apps from your Amazon Fire TV device or USB storage Games and apps you purchased and uninstalled can be reinstalled again from the game or app overview page Note If you are running out of space for games and apps on your Amazon Fire TV attach USB storage Go to Attach USB Storage to Amazon Fire TV From the Home screen select Settings gt Manage All Applications To see apps that are only store in USB Storage or on your device select USB Storage or Fire TV Note Any games or apps that are on a disconnected USB drive will not be available Scroll up or down to find the app you want to uninstall and select it Select Uninstall and then follow the onscreen instructions Related Help Topics About Amazon Coins Pair a Remote or Gam
19. TV only My Account Description Change network or time zone settings Disable app notifications Quiet Time Check for software updates Factory reset your device Access help videos quick tips and Amazon customer service information Register or deregister your Amazon Fire TV device with your Amazon account You can also select Sync Amazon Content to make sure your latest content purchases are available on your device Register or Deregister Your Amazon Fire IV Device In order to use your Amazon Fire TV device register it to your Amazon account To register your device connect it to the Internet To learn more go to Set Up a Wireless or Wired Connection If you purchased your Amazon Fire TV device online from Amazon using your Amazon account it should already be registered to you If you purchased your Amazon Fire TV device from another retailer or received it as a gift follow the on screen instructions for entering your Amazon account information and password To verify that your Amazon Fire TV device is registered to your Amazon account From the Home screen select Settings gt My Account If no account is currently registered select Register to register your Amazon Fire TV device to the desired Amazon account If you would like to register a different Amazon account select the Amazon account that is currently registered and then select Deregister Related Help Topics Change Your 1 Click Settings Se
20. V device or on other compatible devices such as a Fire Tablet To learn more about viewing X Ray information on other compatible devices go to Use an Amazon Fire TV Device with a Second Screen Device Note If a movie or TV show has X Ray available you ll see View All X Ray next to Options in the video controls X Ray is only available on Amazon Instant Videos and Prime Instant Videos Not all videos have X Ray To view X Ray information on your Amazon Fire TV device while an X Ray supported video is playing To do this Try this Peek at information about the current scene such as the Open X Ray Quick View song playing or involved actors and continue video Press Up or Pause on your Amazon Remote playback Note Press Down to hide X Ray Quick View Look at in depth information about actors and songs as Open Full Screen X Ray I h ivia BEEN Open X Ray Quick View by pressing Up or Pause on your Amazon remote Press Up Close Full Screen X Ray and resume video Press Play on your Amazon remote Skip between scenes Open X Ray Quick View by pressing Up or Pause on your Amazon remote Press Up to open Full Screen X Ray Select Scenes then scroll through the video tiles Titus Wolliver Harry Bosch Hob Brownstein Nicholas Trant e e Ke d Annie Warething KZ Ecoar Julia Brasher Jaime Hector Known for Argo The Town Transformers Age of Extinction Gone Baby Gone Am
21. ablets Devices running Android 4 2 Jelly Bean or higher Performance may vary Note Before you begin make sure your Amazon Fire TV device and Miracast capable device are turned on and within 30 feet of each other If you re using a device that is not registered to the same Amazon account as the Amazon Fire TV device connect to the same Wi Fi network as the Amazon Fire TV device To quickly start display mirroring on your Amazon Fire TV remote press and hold the Home button and select Mirroring Then connect your compatible device Compatible Fire HDX Tablet Swipe down from the top of the screen to open Quick Settings and then tap Settings Tap Display amp Sounds and then tap Display Mirroring Select your Amazon Fire TV device It may take up to 20 seconds for your Fire Tablet screen to appear on your TV screen To stop mirroring your Fire Tablet tap Stop Mirroring Fire phone Open Quick Actions Under Display select Share your screen via Miracast Select your Amazon Fire TV device It may take up to 20 seconds for your Fire phone screen to appear on your TV screen Tap Stop Mirroring to stop mirroring the screen of your phone Android device running 4 2 or higher On your Amazon Fire TV device select Settings gt Display and Sounds gt Enable Display Mirroring On your Miracast certified device connect to your Amazon Fire TV Contact technical support for your device for more information on connecting Press a
22. and Prime Instant Video titles titles All games including those with high All games listed as being compatible end graphics like Sev Zero with Fire TV Stick From a game or app detail page view the Works With box or filter your search results All apps All apps listed as being compatible with Fire TV Stick From a game or app detail page view the Works With box or filter your search results Remotes Included Amazon Fire TV Voice Remote Amazon Fire TV Remote compatible compatible with Fire TV Stick with Amazon Fire TV Hardware 8 GB storage 8 GB storage 2 GB memory 1 GB memory USB Compatibility USB storage Not Available Xbox 360 wireless gaming receivers Keyboards and mice lc USB dongle Compatible Blueooth Accessories Bluetooth game controllers Bluetooth Game Controllers 18 Category Amazon Fire TV Fire TV Stick Headphones Keyboards Mice Some third party remotes Go to Compatible Bluetooth Accessories for Amazon Fire TV for more information Remote amp Game Controller Basics Navigate and interact with your Amazon Fire TV device by pairing the included remote and optional game controllers In This Section Remote Basics Game Controller Basics Pair a Remote or Game Controller Compatible Remotes for Amazon Fire TV Devices Remote Basics Your Amazon Fire TV device includes a wireless remote with a 5 way directional track pad that allows you to quickly and easily navigate your device
23. asics Navigate Your Amazon Fire TV Device Main Menu Basics Settings Basics Register or Deregister Your Amazon Fire TV Device Access amp Remove Content Set Up Parental Controls Use Your Voice to Search Amazon Fire TV Devices Differences between Amazon Fire TV and Fire TV Stick Fire TV Stick Hardware Basics Fire TV Stick Micro USB HDMI for power only USB Cable and Power Adapter V7 USB cable for power Power adapter HDMI Extender Cable The Fire TV Stick includes a micro USB port for power only and an HDMI connector The HDMI connector goes directly into your TV or into the included HDMI extender Note Fire TV Stick only supports HDMI output The USB cable connects your Fire TV Stick to a power source Plug one end of the cable into the micro USB port on your Fire TV Stick and the other end into the included power adapter and a power outlet You can also plug the USB cable into a USB port on your TV for power but using the included power adapter and plugging it into a power outlet is recommended for optimal performance The USB port can t be used to connect Fire TV Stick to computers or other devices To turn off Fire TV Stick unplug the USB cable from the device or from the power source Note It is not necessary to turn off Fire TV Stick when you are finished using it Your Fire TV Stick is designed to conserve energy by going into sleep mode after 30 minutes while continuing
24. azon Fire Game Controller isn t discovered press the Home button on the controller for at least five seconds and then release it Note The Amazon Fire Game Controller is not shipped with Amazon Fire TV devices and is not compatible with all games To see which controllers are compatible with a game navigate to a game and then select More Info On the overview page you ll find the controller information in the Works With box When searching for games and apps you can also filter the search results by All Fire TV Remote Tablet Games on Fire TV Fire TV Game Controller Fire TV Stick only visible on Fire TV Stick Many third party Bluetooth game controllers work with Amazon Fire TV devices To learn more about compatible game controllers visit www amazon co uk mfkcontrollers gt Back EN LEE Home i gt o o y GameCircle r EN Settings i d Status lights Batteries Button Description Returns you to the previous screen or action 27 28 Button Play Pause Fast Forward Rewind Y X A B Left and right shoulder and trigger buttons Status Lights Related Help Topics Pair a Remote or Game Controller About GameCircle Description Returns you to the Home screen from any screen on Amazon Fire TV Access your GameCircle dashboard while in a game or access your Games Library View and manage your Amazon Fire TV apps controllers and more These buttons are mainly used
25. covered press the Home button for at least five seconds and then release tt Related Help Topics Download amp Pair the Fire TV Remote App Amazon Fire TV Device Basics Remote amp Game Controller Basics Basic Troubleshooting for Amazon Fire TV Devices Set Up a Wireless or Wired Connection Amazon Fire TV supports wireless or wired Internet connections Fire TV stick requires a wireless connection Connect your Amazon Fire TV device to the Internet to access movies TV shows games and apps For information about connecting to a public Wi Fi network such as a hotel or school go to Connect Your Amazon Fire TV Device to a Public Wi Fi Network Note For optimal wireless performance do not place your Amazon Fire TV in an enclosed cabinet as it impacts signal strength to the device remote and game controllers For Amazon Fire TV if you are switching from a wired to a wireless connection disconnect the Ethernet cable from your Amazon Fire TV device before switching to a wireless connection For Fire TV Stick use the HDMI extender if your Fire TV Stick is blocked by an object that may impact signal strength to the device remote and game controllers Wireless Network Connection a From the Home screen select Settings gt System gt WI Fi Your Amazon Fire TV device automatically detects nearby Wi Fi networks that broadcast their network name Some networks are open for everyone to join while others require a password
26. d BBC iPlayer are only accessible directly from the apps not the Video Library Shop for buy and play games from the Amazon Appstore Use your Amazon GameCircle profile to view and compare achievements leaderboards and time played in a game You can pair Amazon Fire or Bluetooth game controllers with your device Shop for and buy games and apps from the Amazon Appstore Movies and TV shows available through third party apps such as Netflix and BBC iPlayer can be accessed through those apps in the Apps menu Browse and stream the music from Your Amazon Music Library including songs you purchased from the Digital Music Store or imported to Your Music Library Access photos and personal videos from your Amazon Cloud Drive account You can also start photo slideshows and set individual photos as screen savers View and manage your Amazon Fire TV device apps controllers parental controls Internet connection and more 10 Settings Basics Your Amazon Fire TV device is designed to make most configuration settings automatic but you can use the Settings menu to further manage your apps Internet connection controllers screen savers and more From the Home screen select Settings Note You can quickly access Settings by pressing and holding the Home button on your remote or on the most recent version of the Fire TV Remote App Setting Description Display and Sounds Set a screen saver configure the display mirr
27. e Have one person speak at a time Reduce background noise Say a movie title actor name character name or genre instead of full sentences or commands as your Amazon Fire TV device does not support natural language commands To search for videos that are included with Amazon Prime at no additional charge add the phrase Prime only to a voice search Use the directional track pad on the remote to review your search results and then press the Select button to select an item If you experience issues searching for content using voice input press up on the remote to use Text Search to enter your search terms with the onscreen keyboard Related Help Topics Voice Search FAQ Fire TV Remote App Basics Differences between Amazon Fire TV and Fire TV Stick There are some hardware and software differences between Amazon Fire TV and Fire TV Stick Category Amazon Fire TV Fire TV Stick Internet Connection Wired or Wireless Wireless only Public Wi Fi compatible Public Wi Fi compatible Audio Output Dolby Digital Plus and 5 1 surround Dolby Digital Plus sound Same availability Same availability Your Amazon Music Your Amazon Music Third party apps Third party apps Videos Same availability Same availability Amazon Instant Video Amazon Instant Video Prime Instant Video Prime Instant Video Third party apps Third party apps X Ray information for select X Ray information for select Amazon and Prime Instant Video Amazon
28. e Controller Change Your 1 Click Settings 61 Play Games amp Apps Play purchased games and apps from your Amazon Fire TV device Your purchased games and apps can be found in Your Games Library or Your Apps Library Note Some games and apps can be played with the remote while others require you to pair the Amazon Fire Game Controller or a compatible wireless game controller to your Amazon Fire TV device When searching for games and apps you can filter the search results by All Fire TV Stick only visible on Fire TV Stick Fire TV Remote both Amazon Fire TV Remote and Amazon Fire TV Voice Remote Amazon Fire Game Controller Tablet Games on Fire TV requires a game controller or mouse To learn more about compatible game controllers visit www amazon co uk mfkconitrollers To do this Try this In the Works With box you will see controller information Note The Fire TV Remote App is not designed to play games Some games may work but performance will Vary Launch a game or app From the Home screen select Games or Apps Under Your Games Library or Your Apps Library you ll find your purchased games and apps Select a game or app to begin using or playing the game or app Play Tablet games on Amazon Fire TV devices These games require an Amazon Fire Game Controller or mouse to be played To learn more go to Game Controller Basics or Use a Keyboard or Mouse with Amazon Fire TV To find a tablet style
29. e available in the original country if you change back to that country but any rented videos will be unavailable Some apps and games may not work in your new country If you have any questions about app compatibility contact the app developer for more information To change your country settings Go to the Settings tab in Manage Your Content and Devices Under Country Settings select Change Enter your new address Choose a supported country for Amazon Fire TV and then select Update In the notification that appears select learn more and then select Transfer your Kindle account to On your Fire TV device go to Home gt Settings gt My Account Select Deregister Return to My Account and select Register You can now use your Amazon Fire TV in the supported country Note Features and content will differ by region Please see the product detail pages on our Amazon international sites for more information about the availability of apps TV movies music and more in those regions Visit our international help pages for more information Amazon com Fire TV Help Amazon de Fire TV Help 79
30. e you are using a supported USB device Go to About USB Storage for Amazon Fire TV Eject the USB storage Go Settings gt System gt USB Storage gt Eject Wait for the confirmation before safely removing the device Remove the USB device and plug it back in 39 40 Can t Pair the Fire TV Remote App If you can t pair your Fire TV Remote App or if the app stops working check your Wi Fi network connection Check this first Make sure the device with the Fire TV Remote App is connected to the same Wi Fi network as your Amazon Fire TV device Make sure another device isn t currently display mirroring to your Amazon Fire TV device as this will prevent the Fire TV Remote App from pairing If you have advanced settings set up on your Wireless router make sure Multicast support is enabled If you used advanced settings on your Wireless router to manually assign a static IP address to your Amazon Fire TV device set the IP address to automatic You can have up to seven Bluetooth accessories and Amazon remotes actively connected to your Amazon Fire TV at any time Disconnect unused devices Still having trouble On the device with the app clear the application data for the Fire TV Remote app On Android devices go to Settings gt Apps gt Fire TV gt Clear data For Fire phone go to Basic Troubleshooting for Fire Phone for instructions on clearing application data Reboot the mobile device and then open the app again N
31. ect Force Stop and then select Clear Data When prompted to Delete App Data select Clear Data again Clear Application Data for Other Video Apps To clear application data for other video apps installed on your device a o ong From the Home screen select Settings select Applications gt Manage All Installed Applications Select the application you want to modify Select Force Stop and then select Clear Data When prompted to Delete App Data select Clear Data again After you clear the application data restart your Amazon Fire TV device Remove the power cord from the device or from the power outlet and then plug it back in You should then be able to watch your video Note You can also restart your Amazon Fire TV device with your remote Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts about five seconds Or go to Settings gt System gt Restart 37 38 Basic Troubleshooting for Amazon Fire TV Devices Try these troubleshooting steps for resolving issues like a frozen screen app errors or problems with content such as movies TV shows games and apps Take Action Many issues with your Amazon Fire TV device can be solved by simply restarting your device Disconnect the power cord from your device for three seconds and then plug the power cord back In Note You can also restart your Amazon Fire TV device with your remote Press and hold t
32. emote Adjust settings like slide style slide speed and start time while you preview the Slideshow in the background Press the Menu key again to exit For personal videos the first frame of the video will display as a photo in the slideshow 71 72 Add Photos amp Personal Videos to Cloud Drive Download the Amazon Cloud Drive mobile app to add photos and personal videos under 20 minutes long from your mobile device to your Cloud Drive account This will enable you to view your photos and personal videos on other devices that are registered to the same Amazon account such as your Amazon Fire TV device From the Home screen select Photos gt Add Photos amp Videos and then select Follow the onscreen instructions a b C Select Get the Mobile App for iOS or Android Enter your mobile number to receive a text message that includes a link to install the app Check your mobile device for the message and then tap the link to automatically go to the Cloud Drive app detail page in the Apple App Store or Google Play Store If you don t receive the message select Send Again or Send to a Different Number After installing the app open it and sign in with your Amazon account Accept the prompt to turn on Auto Save This will allow the photos and videos on your mobile device to be added to your Amazon Cloud Drive and be available on your Amazon Fire TV device You can also download the mobile app from www amazon co uk
33. ge and has the required batteries installed From the Home screen select Settings Select Controllers gt Fire TV Remotes gt Add New Remote Press and hold the Home button on your remote for five seconds Your Amazon Fire TV device searches for the wireless signal of the remote After the remote or game controller is discovered select it from the list of discovered devices using your already paired existing remote or game controller Pair a Remote or Game Controller Before you pair a game controller verify that the game controller is compatible with your Amazon Fire TV device is within range and has the required batteries installed To see which controllers are compatible with a game navigate to a game and then select More Info On the overview page you ll find the controller information in the Works With box Many third party Bluetooth game controllers work with your Amazon Fire TV device To learn more about compatible game controllers visit www amazon co uk mfkcontrollers Note Amazon Fire TV supports Xbox 360 controllers through a wireless USB receiver Use a wireless USB receiver to connect up to four controllers See manufacturer instructions for connecting to a wireless receiver From the Home screen select Settings Select Controllers gt Bluetooth Gamepads gt Add Bluetooth Gamepads Press and hold the Home button on your game controller for five seconds Your Amazon Fire TV device searches for the wireless signal of
34. hat your Amazon Fire TV device is connected to the Internet An Internet connection is required to buy stream and sync your content Verify that you are connected to the Internet by visiting Home select Settings gt System gt Wi Fi Movies photos or purchased content not showing Specific app issues Forgot Amazon Instant Video PIN Can t Access USB Storage Try this Verify that your 1 Click payment method is set up correctly To learn more go to Change Your 1 Click Settings Verify that your Amazon Fire TV device is registered to the correct Amazon account To verify your registration go to the Home screen select Settings gt My Account If you see the wrong account listed select Deregister Then select Register to register the correct account From the Home screen select Settings gt Applications gt Manage All Installed Applications Select the application you want to modify You can now Change settings Move the app between internal and USB storage Amazon Fire TV only Clear data Clear cache Force stop Uninstall the application Note If you clear data it won t delete the app however saved information such as game scores or account information may be lost or need to be re entered Go to Amazon Instant Video Settings and Devices In the Your Amazon Instant Video PIN section type a 4 digit number to set up your PIN or click View Edit Your PIN to change your current PIN Make sur
35. he Select button and the Play button at the same time until the Amazon Fire TV device restarts about five seconds Or go to Settings gt System gt Restart Issue Try this There is video but no sound Make sure the TV audio is not muted If the Amazon Fire TV device is connected to an AV receiver make sure it is on From the Home screen go to Settings gt Display And Sounds gt Dolby Digital Output and make sure Dolby Digital Plus is set to OFF Try a different HDMI cable between the device and the TV or if unavailable unplug and replug the HDMI cable The Amazon Fire TV device is on but nothing is Make sure the TV is on and set to the correct channel and on the screen or HDMI input Try a different HDMI cable between the device and the TV or if unavailable unplug and replug the HDMI cable If the Amazon Fire TV device is connected through an A V receiver connect it directly to the TV Disconnect other devices from your TV s HDMI ports Try setting the TV to a different resolution 1080P or 720P On the remote press Up and Rewind together for 5 seconds The Amazon Fire TV device will cycle through the possible output resolutions starting with 1080p and working its way down to 480p pausing at each resolution for 10 seconds On the Amazon Fire TV the indicator light will blink yellow If you see the correct resolution select Use Current Resolution Problems purchasing or accessing content Confirm t
36. it up Press and hold the Home button and then select Sleep Still having trouble If your Bluetooth accessory was previously paired unpair it Go to Settings gt Controllers and Bluetooth Devices gt Other Bluetooth Devices Select your previously paired device and then the Menu bution to unpair Then pair the Bluetooth accessory again Note You can also restart your Amazon Fire TV device with your remote Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts about five seconds Or go to Settings gt System gt Restart 41 Get Started with Fire TV Stick To use Fire TV Stick you need the following Amazon account You need an Amazon account to access movies TV shows games music and apps on Fire TV Stick Wireless Internet Connection not included You need a wireless connection to buy download and stream content on Fire TV Stick High definition TV not included Fire TV Stick is compatible with high definition TVs with HDMI ports Fire TV Stick equipment Equipment Fire TV Stick Device Micro USB HDMI for power only Amazon Fire TV Remote Navigation Select Menu Home Back Rewind Play Pause Fast Forward Power Adapter Power adapter Equipment USB Power Cable HDMI Extender Cable 2 AAA Batteries for the remote USB cable for power 43 Set Up Fire TV Stick Hardware After you unpack your Fire TV Stick and remote yo
37. me screen select Music to access all of the music in your Amazon Music Library Game Purchases From the Home screen select Games Your purchased games appear in Your Games Library Your Games Library includes all the games you purchased from the Amazon Appstore App Purchases From the Home screen select Apps Your purchased apps appear in Your Apps Library Your Apps Library includes all the apps you purchased from the Amazon Appsiore 14 Remove Content from Your Amazon Fire TV Device If you have content that you no longer use you can remove items from your Amazon Fire TV device Any purchases made from Amazon are saved to the Cloud and can be downloaded again to your device Note Individual app settings or in app items may be lost when removed from your Amazon Fire TV device To remove content from Do this Watchlist From Watchlist navigate to a movie or TV show and then select Remove from Watchlist Recently Watched sections From Movies or TV navigate to a movie or TV show and then select the Remove from Recently Watched Video Library You cannot remove content from your Video Library using Amazon Fire TV device The content you purchase is stored in the Cloud and can only be removed from Manage Your Content and Devices Recent carousel On the Home screen you ll see personalised recommendations in the Recent section The listings that display are based on your recent activity To remove an item navigate
38. nds backward or forward Press and hold the rewind or forward button to continue navigating backward or forward in the video Additional presses allow you to cycle through the available speed options 29 26 Compatible Remotes for Amazon Fire TV Devices You can control your Amazon Fire TV device with any of these remotes Amazon Fire TV Voice Remote Amazon Fire TV Remote Fire TV Remote App on Fire phone Fire Tablets iOS devices 7 0 and higher and Android devices 4 0 and higher Amazon Fire Game Controller sold separately USB or Bluetooth keyboard Some third party Bluetooth game controllers Some third party Bluetooth remotes Some third party wireless USB receivers remotes To learn more about supported game controllers visit https www amazon co uk mfkcontrollers Related Help Topics Use Your Voice to Search Amazon Fire TV Devices Fire TV Remote App Basics Game Controller Basics The Amazon Fire Game Controller sold separately is a wireless game controller that can be used to play games and access GameCircle with your Amazon Fire TV device The Amazon Fire Game Controller can also be used as a remote allowing you to access your movies TV shows games and apps Before you can use the Amazon Fire Game Controller you must install 2 AA batteries and pair it with your Amazon Fire TV device As soon as you install the 2 AA batteries the controller is immediately discoverable by your Amazon Fire TV If your Am
39. need to turn off the Amazon Fire TV device when you are finished using it It will to go into sleep mode after 30 minutes while continuing to automatically receive important software updates On Amazon Fire TV the LED indicator on the front of the device will turn off when the device is in sleep mode Main Menu Basics The Home screen includes the Main Menu which allows you to access your account and device settings along with movie TV show game and app content libraries Press the Home sutton on the remote to return to the Home screen and Main Menu options Main Menu option Description Search for movies TV shows games apps music and music videos from Vevo Use the remote to search for content titles using voice input or an onscreen keyboard Review content recommendations and recent activity Recent Your recently viewed movies TV shows games Cloud Drive photos videos or apps To remove an item from Recent navigate to item and then select Remove from Recent Featured Movies amp TV or Apps amp Games Timely and relevant promotions featured by Amazon and other content providers You cannot remove items from the Featured listings Other Movies TV Apps amp Games Automated listings that include Amazon es newest New Releases Recently Added to Prime best Top Movies Free Games or recommended content Recommended Movies Recommended TV You can only remove items from the Recommended Movies and
40. ny button on the remote to stop Display Mirroring Note Press any button on the remote to stop Display Mirroring Use an Amazon Fire TV Device with a Second Screen Device You can enhance your experience with your Amazon Fire TV device by using Second Screen features from compatible devices Second Screen enables you to pass videos and photos from your compatible device and view related X Ray information if available To learn about viewing X Ray information directly on your Amazon Fire TV device go to View Actor and Scene Information on Amazon Fire TV Devices Second Screen is compatible on these devices Kindle Fire HD Kindle Fire HDX Fire HD 6 Fire HD 7 Amazon Fire phone Before you begin Both your capable device and your Amazon Fire TV device must be connected to the Internet You will have the best results if both devices are connected to the same home network Both devices must be registered to the same Amazon account Turn on Second Screen Notifications Go to Settings gt Display and Sounds gt Second Screen Notifications For Amazon Instant Video movies or TV shows a On your tablet find an Amazon Instant Video movie or TV show you want to watch The Watch button should have the Send To Le icon enabled on it b Tap the Send To Le icon and then select your Amazon Fire TV device from the list The video will start playing on your TV c While watching you can control playback by tapping the Play P Pause
41. oning your Fire TV Stick further from the TV Do not place Amazon Fire TV in a cabinet as it impacts signal strength to your remotes and game controllers Your remote must be within 30 feet of Amazon Fire TV device Re install the batteries You have five minutes to pair your remote with your Amazon Fire TV device before it goes into sleep mode If your remote isn t discovered press the Home button for 5 10 seconds Still having trouble Restart your Amazon Fire TV device Disconnect the power cord from your Amazon Fire TV device for three seconds and then plug the power cord back in Note You can also restart your Amazon Fire TV device with your remote Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts about five seconds Or go to Settings gt System gt Restart Video Issues on Your Amazon Fire TV Device You can clear application data to resolve many intermittent video playback issues such as Error 13 on Amazon Fire TV and Fire TV Stick Note When you clear application data it won t delete the app however for non Amazon video apps such as Netflix account information may need to be re entered Clear Amazon Instant Video Application Data To clear application data from the Amazon Instant Video app a b C d From the Home screen select Settings Select Applications gt Manage All Installed Applications gt Amazon Video Sel
42. or a compatible device and manage audio settings Second Screen Notifications Enable discovery of Amazon Instant Video playback and Photos on Amazon Fire TV device from nearby compatible mobile devices To learn more go to Use an Amazon Fire TV Device with a Second Screen Device Parental Controls restrict purchasing content types and access to other features Note Parental Controls will not restrict content in third party applications Parental controls for third party applications are determined by the app provider Controllers and Bluetooth Devices Add unpair or update remotes and Bluetooth game controllers View paired remote apps and third party remotes Go to Fire TV Remote App Basics to learn how to pair and update the Fire TV Remote App Add and unpair supported Bluetooth accessories such as headphones Go to Connect a Bluetooth Accessory to Your Amazon Fire TV for more information Applications Manage Amazon GameCircle Appstore and install application settings Enable or disable GameCircle nickname sharing Whispersync for Games Appstore automatic updates and in app purchases force stop clear data clear cache or uninstall downloaded applications Note If you clear data the app will not be deleted however your saved information such as game scores may be lost System Put your Amazon Fire TV device to sleep Restart your device View device information Manage USB Storage Amazon Fire
43. ormation After you have included one other adult to your Household you can sync the shared content on the Amazon Fire TV device Go to Settings gt Account gt Sync Content You can share the following content in a Household on Amazon Fire TV devices Free and purchased games compatible with Amazon Fire TV devices Free and purchased apps compatible with Amazon Fire TV devices Payment methods managed at Manage Your Content and Devices You cannot share the following content in a Household on Amazon Fire TV devices Purchased Amazon Instant Videos Prime Instant Video Purchased Amazon Music Third Party App Content or Information Games and apps on USB storage on different Amazon Fire TV devices Related Help Topics About Family Library About Prime Instant Video Use Amazon Fire TV in a Different Country Amazon Fire TV devices are supported in some countries outside of the UK You can take your Amazon Fire TV device with you if you are moving or travelling to certain countries outside of the UK Your Amazon Fire TV device will work in the following countries United States United Kingdom Uk Germany Austria Fire TV Stick only In order to use your device outside of the UK you need to change the Country Settings for your Amazon account When you change the country for your Amazon account you will no longer be able to access any of your purchased or rented videos from Amazon Instant Video Your purchased videos will still b
44. ote You can also restart your Amazon Fire TV device with your remote Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts about five seconds Or go to Settings gt System gt Restart Can t Connect a Bluetooth Accessory to Amazon Fire IV Try these troubleshooting steps if you can t connect your Bluetooth accessory to your Amazon Fire TV Note On Fire TV Stick you can only connect compatible Bluetooth game controllers See Pair a Remote or Game Controller for more info Check this first Make sure your Bluetooth accessory is compatible with your Amazon Fire TV Go to Compatible Bluetooth Accessories for Amazon Fire TV Do not place Amazon Fire TV in a cabinet as it impacts signal strength to Bluetooth accessories Unpair your Bluetooth accessory from other previously paired devices like desktop computers or mobile devices Only pair one device at a time You can have up to seven Bluetooth accessories and Amazon remotes actively connected to your Amazon Fire TV at any time Disconnect unused devices Change the batteries or fully charge your compatible Bluetooth accessory lf your Amazon Fire TV is connected to Wi Fi we recommend using a 5GHz wireless connection for using Bluetooth accessories If available switch your Amazon Fire TV to a wired Ethernet connection If the audio in your Bluetooth headphones is out of sync put your Amazon Fire TV to sleep and wake
45. ou are an Amazon Prime member or you have a Prime Instant Video monthly subscription you can watch Prime Instant Video movies at no extra cost Select Watch Now to immediately watch the movie or TV show from your Amazon Fire TV device Note Select More Ways to Watch to see other purchase and viewing options Select Add to Watchlist to flag items you want to buy rent or watch later These items will appear in the Your Watchlist category in the Main Menu Your Watchlist will only display Movies and TV shows provided directly from Amazon Watch Movies amp TV Shows Watch Amazon Instant Video movies or TV shows that you ve purchased or rented on Amazon Fire TV devices You can also stream Prime Instant Video movies or TV shows at no additional cost with an Amazon Prime membership or a Prime Instant Video monthly subscription If you purchased a video from another content provider go to that app on your Amazon Fire TV device to watch the video Note Not all videos available in the Amazon Instant Video store are available in the Prime Instant Video catalogue To watch Amazon Instant Video movies or TV shows you ve purchased or rented a From the Home screen select Video Library b Locate the movie or TV show you want to watch and select Watch Now or Resume if you previously didn t finish the video to begin streaming the movie or TV show If you have Auto Play enabled for your Amazon Instant Video Settings your Amazon Fire TV de
46. r Music Library with your Amazon Fire TV device including songs you purchased from the Digital Music Store or imported to Your Music Library Use Voice Search to quickly find artists albums and songs in your library To stream Amazon Music your Amazon Fire TV device must be authorised to your Amazon account You can have up to 10 devices authorised to your account and each device can only be authorised to one Amazon Music account at a time To learn more go to Authorise Your Device From the Home screen select Music Browse for music in the Recently Played list or browse by Playlists Artists Albums or Genres Use the alphabet above the music to browse quickly Note You can also use Voice Search to search your music Press and hold the Voice button on the remote and then say an artist s name album title playlist title or song title Select a playlist artist album or song to start playing Use the playback controls on the remote or in the Fire TV Remote App to play pause forward or rewind the music Exit to the Home screen at any time the music will keep playing while you view photos or play games You can continue to use the playback controls on the remote While browsing your music press the Menu button on the remote to quickly return to the song that is currently playing Related Help Topics Amazon Music Manage Photos amp Screen Savers When you register your Amazon Fire TV device to your Amazon account your
47. t Up a Wireless or Wired Connection Access amp Remove Content Your Amazon Fire TV device can access Amazon and third party apps games music videos and more which are referred to as content throughout our Help pages There are several ways to access and remove content from your Amazon Fire TV device To find content such as movies TV shows games and apps select a content type from the Main Menu on the Home screen To access Do this Prime Instant Video Movies amp TV shows Navigate to the Recently Added Prime Movies amp TV or Top Prime Movies or TV listings If you are an Amazon Prime member or you have a Prime Instant Video monthly subscription you can watch Prime Instant Video movies at no extra cost Amazon Instant Video purchases or rentals From the Home screen select Video Library Your Video Library includes all the Amazon Instant Video movies and TV shows you ve purchased and all active rentals Once a rental period has expired you will no longer see the video in your Video Library Amazon Instant Videos to buy rent or watch later From the Home screen select Watchlist Your Watchlist is a list of Amazon Instant Video movies or TV shows you want to buy rent or watch later After you buy or rent the movie or TV show it is also available from your Video Library Note Content from third party apps such as Netflix and BBC iPlayer cannot be added to your Watchlist or Video Library From the Ho
48. to connect b Under Available Networks select a wireless network and enter the network password if required using the onscreen keyboard You can also use the keyboard in the Fire TV Remote App Note If you don t see your desired network scroll down and select Join Other Network or Rescan C H After you connect to a wireless network press the Home button to display the Home screen Wired Network Connection Amazon Fire TV only a Connect one end of an Ethernet cable not included to the back of your Amazon Fire TV and then connect the other end to your router b From the Home screen select Settings gt System Next to Network you will see Wired c After you connect to a wired network press the Home button to display the Home screen Having trouble Can t Connect to Wi Fi 45 46 Connect Your Amazon Fire TV Device to a Public Wi Fi Network Connect to public Wi Fi networks like hotels and schools that require a browser sign in If you are travelling or using a Wi Fi connection that requires a web browser to sign in you can still connect your Amazon Fire TV device From the Home screen select Settings gt System gt Wi Fi Under Available Networks select the public Wi Fi network For networks that require a web page to log in a browser window will pop up after several seconds Note In the browser pop up you can only access the sign in page for the public Wi Fi network Follow the onscreen instructions
49. to automatically receive important software updates The HDMI extender is included with your Fire TV Stick and can be used to ensure your Fire TV Stick fits securely into your TV The HDMI extender may also improve your Wi Fi connection To use the HDMI extender plug the Fire TV Stick into the HDMI extender and then plug the HDMI extender into an available HDMI port on your TV Navigate Your Amazon Fire IV Device Use your compatible remote to access the Home screen and your movies TV shows games and apps Press the 5 way directional track pad to move up down left or right Press the middle Select button to select a content item function or category To learn more about using your smartphone as a remote go to Fire TV Remote App Basics To do this Try this Go to the Home screen Press the Home Loi button Return to the previous screen Press the Back button Select a movie TV show game or app Press the middle Select button Wake up your Amazon Fire TV device Press any button to wake up your Amazon Fire TV device Your Amazon Fire TV device goes into sleep mode after 30 minutes of inactivity or shows the screen saver according to your screen saver settings Put your Amazon Fire TV device to Sleep Your Amazon Fire TV device goes into sleep mode after 30 minutes of inactivity However you can manually put the device into Sleep mode From the Home screen go to Settings gt System gt Sleep
50. to the item and then select Remove from Recent Note You cannot remove Featured or Top content on the Home screen Games or Apps Go to Buy Download and Uninstall Games amp Apps for details Set Up Parental Controls With Parental Controls you can block purchases and restrict access to Amazon movies TV shows games apps photos and more Note Parental controls do not restrict content in third party applications Parental controls for third party applications are determined by the app provider When entering the PIN you will need to use an Amazon remote or the Fire TV Remote App You cannot use a third party remote From the Home screen select Settings and then select Parental Controls Using your remote press the Select button to turn parental controls On or Off Enter your Parental Controls PIN and then select Next Your PIN is the same PIN you use for other Amazon services such as Amazon Instant Video Note If you forget your PIN go to Amazon Instant Video Settings and Devices to reset your Parental Controls PIN After you set a PIN you can set one or more of the following settings Require a PIN for all purchases Require a PIN for Amazon Instant Video only Block the ability to view or purchase certain content types such as games apps or photos Change your Parental Controls PIN After you enable Parental Controls most actions related to content viewing purchasing or changing settings will require you
51. u will need to plug Fire TV Stick into your high definition TV and set up the remote Before you begin locate the 2 AAA batteries included for the Amazon Fire TV Remote Plug the small end of the USB power cord into the Fire TV Stick device and the other end into the power adapter Then plug the power adapter into a power source Note It is recommended that you use the power adapter and plug it into a power outlet Although some TVs have USB ports there may not be enough power for Fire TV Stick to work properly Plug the Fire TV Stick into an available HDMI port on your TV If needed you can use the included HDMI extender to ensure your Fire TV Stick fits securely into your TV The HDMI extender may also improve your Wi Fi connection To use the HDMI extender plug the Fire TV Stick into the HDMI extender and then plug the HDMI extender into an available HDMI port on your TV If your TV has more than one HDMI port remember the number of the port into which you plugged your Fire TV Stick Turn on your TV and select the applicable HDMI input Insert the 2 AAA batteries into the Amazon Fire TV Remote a Push in on the line on the back of the remote and while doing this slide the battery door down b Insert 2 AAA batteries and put the door back in place After you insert the batteries the Amazon Fire TV Remote automatically becomes discoverable and will automatically pair with your Fire TV Stick If your remote isn t dis
52. ues on Your Amazon Fire TV Device Basic Troubleshooting for Amazon Fire TV Devices Can t Pair the Fire TV Remote App Can t Connect a Bluetooth Accessory to Amazon Fire TV Can t Connect to WE If you can t connect to a Wi Fi network from Amazon Fire TV device check that your wireless connection is turned on Check this first Connect your Amazon Fire TV device to one of these network or router types Open WEP WPA PSK and WPA2 PSK encrypted networks B G and N routers on 2 4Ghz A and N routers on 5Ghz Hidden networks Enable wireless connectivity on your Amazon Fire TV device From the Home screen select Settings gt System gt WI Fi Make sure you know your network password if required If you see a lock icon a network password is required This password is not your Amazon account password Make sure your Internet connection is not down Restart your router and modem to solve most Wi Fi network issues Do not place your wireless router or Amazon Fire TV device in a cabinet as it impacts your Wi Fi signal strength Also try this for Fire TV Stick Use the included HDMI extender to optimize the location of your Fire TV Stick The HDMI extender can improve your wireless connectivity by positioning your Fire TV Stick further from the TV Plug the power cord into the included power adapter and then into a wall outlet to ensure the device receives enough power for optimal performance Still having trouble Restart yo
53. ur Amazon Fire TV device Disconnect the power cord from your Amazon Fire TV device for three seconds and then plug the power cord back in Note You can also restart your Amazon Fire TV device with your remote Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts about five seconds Or go to Settings gt System gt Restart Related Help Topics Set Up a Wireless or Wired Connection 36 Can t Pair a Remote or Game Controller If you can t pair your Amazon Fire TV remote or wireless game controller it may not be within range or compatible If you re having problems with a third party Bluetooth remote go to Can t Connect a Bluetooth Accessory to Amazon Fire TV Check this first Amazon Fire TV devices are compatible with the Amazon Fire TV Voice Remote Amazon Fire Game Controller and many Bluetooth enabled third party wireless game controllers To learn more go to Fire TV Accessories Amazon Fire TV devices are compatible with the Amazon Fire TV Voice Remote Amazon Fire TV Remote Amazon Fire Game Controller and many Bluetooth enabled third party wireless game controllers To learn more go to Fire TV Accessories If you have more than seven connected remotes or actively connected Bluetooth devices turn one off For Fire TV Stick use the included HDMI extender to optimize the location of your Fire TV Stick The HDMI extender can improve your remote connectivity by positi
54. vice will begin the next episode on a TV series or another recommended video Go to About Auto Play for more information To watch Prime Instant Video movies or TV shows a From the Home screen navigate to the Prime Video category You can also browse the Recently Added to Prime or Top Movies and TV on Prime lists on the Home screen or in the Movies and TV categories b Locate the movie or TV show you want to watch and select the video artwork to start streaming the movie or TV show at no additional cost if you are an Amazon Prime member or you have a Prime Instant Video monthly subscription Note Your Video Library includes all the Amazon Instant Video movies and TV shows you ve purchased and active rentals but does not include the movies and TV shows that you watched through Prime Instant Video Content you purchase is stored in the Cloud and available to stream to your Amazon Fire TV device Movies and TV shows from third party apps such as Netflix and BBC iPlayer can be accessed directly from the apps in the Apps section not the Video Library Related Help Topics View Actor and Scene Information on Amazon Fire TV Devices 49 Use an Amazon Fire TV Device as a Display Mirroring Destination You can wirelessly display your compatible phone or tablet screen and audio on your Amazon Fire TV device You can mirror your display most phones or tablets that are Miracast capable Some capable devices include Fire phone Fire HDX T
55. w an individual photo or video You can also filter by Favourites in an aloum Albums Select an album to view the photos and videos in it Videos Select a video to watch it Use the playback controls on the remote to pause play rewind and forward Note While viewing a collection of photos or videos press the Menu button to sort by Date Taken or Date Uploaded You can also sort images by Newest First or Oldest First To display photos and personal videos directly from your compatible device a Compatible Fire devices include Kindle Fire HD Kindle Fire HDX Fire HD 6 Fire HD 7 Amazon Fire phone From your device tap Photos b Swipe from the left edge of the screen and select a category or album C Tap the Second Screen Lei icon at the top to display your photos and or videos on your TV To learn more go to Use an Amazon Fire TV Device with a Second Screen Device 70 View Slideshows From your Amazon Fire TV device you can launch a full screen slideshow of your photos on your TV From the Home screen select Photos Select an album and then select Start Slideshow The album slideshow automatically advances through photos and personal videos located in the current album or list you are viewing Your slideshow automatically restarts when it reaches the end Press left or right to go forward or back in the album at your own speed Note You can manage your Slideshow settings by pressing the Menu key on your r
56. y Aquino LE G aca Billots 53 54 Play Games amp Apps From your Amazon Fire TV device shop for and download Amazon Appstore games and apps In This Section Buy Download and Uninstall Games amp Apps Play Games amp Apps Turn Off In App Purchasing About GameCircle 60 Buy Download and Uninstall Games amp Apps Shop for buy download and uninstall games and apps from your Amazon Fire TV device To buy or download games and apps you need to have a 1 Click payment method set up To learn more go to Change Your 1 Click Settings Locate the game or app you want to buy Browse the categories under Games or Apps Or search for a game or app with an app or remote Amazon Fire TV Remote Select Search from the Home screen and use the onscreen keyboard to enter search terms Amazon Fire TV Voice Remote Press the Voice Les on your remote to search using your voice or press up Or select Search from the Home screen to use an onscreen keyboard Fire TV Remote App Press and hold the Voice CO drag the icon down and then say the name of a game or app You can also tap the Keyboard icon to use an onscreen keyboard From your search results select a game or app to view its overview page On the overview page you can see the Works with box Here you can see system and controller compatibility All Fire TV Stick only visible on Fire TV Stick Fire TV Remote both Amazon Fire TV Remote and Amazon Fire TV Voice
57. you can watch them as often as you like Movies and TV shows from third party apps such as Netflix and BBC iPlayer can be accessed directly from the apps Locate the movies you want to buy or rent a Browse through the categories under Movies or TV b Search for a movie or TV show There are several ways to search your Amazon Fire TV Amazon Fire TV Voice Remote Press and hold the Voice O button on your remote and then say a title actor name character name or genre Or Select Search from the Home screen Fire TV Remote App Press and hold the Voice O icon drag the icon down and then say a title actor name character name or genre You can also tap the Keyboard icon to use an onscreen keyboard Amazon Fire TV Remote Select Search from the Home screen and use the onscreen keyboard to enter search terms Note To only receive Prime Video results add the phrase Prime only to a voice search For example say action movies Prime only From the search results select a movie or TV show to view its product detail page Your Amazon Fire TV device will show search results from some third party apps Select Buy or Rent and follow the onscreen instructions For Amazon Instant Videos your purchase is automatically charged to your 1 Click payment method and stored in Your Video Library If a movie or TV show is available in another service s catalogue the app will immediately open so you can watch the content from there Note If y
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