Sierra AirLink GX User Guide
Contents
1. a ss no pua Lens LA In a 98 3 mm o 3 8 in ai J 7 n ee i on H lt is z 7 NL A 7 EN J ee Gy MiRe AirLink Gx440 40 5 mm mr SOLOA 1 y 142 0 mm q 5 6 in Figure 4 1 AirLink GX Series Mechanical Specifications Standard Device Shown The locking power connector housing and the internal wire connector that fits it are e Tyco micro Mate N Lok double row connector housing receptor p n 794617 4 e Tyco female 3 mm Centerline 250 V 5 A max crimp terminal p n 794606 1 56 4114008 Rev 3 Oct 14 AirLink GX Series Specifications AC Power Adapter Specifications This section describes the specifications for the AC power adapter that comes with the GX Series devices AC Power Adapter Input The input voltage range is 90 VAC to 264 VAC Minimum Typical Maximum Input Voltage 0 VAC 100 240 VAC 264 VAC Input Frequency 47 Hz 50 60 Hz 63 Hz The maximum input current is 500 mA at 100 240 VAC The inrush current will not exceed 70 A at 100 240 VAC input and maximu2. 51 KQ internal Contact closed 0 VDC to 1 2 VDC N Contact Contact open a Digital 1 I O Circuit 2 2 VDC to 30 VDC le ee ee ee es ss Ground Examples Door opening closing valve opening closing ignition on off tow bar up down empty full container Figure 2 22 Digital Inout Operation As a digital output it can trigger an alarm siren door lock or opens a valve or a switch Pin 4 is an open collector transistor output normally at 3 3VDC When triggered it is pulled to low 4114008 AirLink GX device pe a J 3 3V Voltage supply 51 kQ internal ull u Eee Flyback diode I O Circuit Pin 4 is normally at 3 8V but is pulled low when activated Ce en ee ee es J Figure 2 23 Digital Output Operation Installation and Startup CL CL External Solenoid Relay Circuit Exact voltages and configuration depend on the actual system design Note Some solenoids relays include a flyback diode built into the unit For those that do not Sierra Wireless recommends a flyback diode with a voltage rating at least double the relay voltage and a current rating at least double the relay ON current to avoid damage to the GX input A common 1N4007 will work for most applications See Table 2 6 on page 41 The initial state of the digital output when the device is rebooted is configurable in ACEmanager Serial Port You can connect the GX Serie
3. 29 Starting the GX Series Device 30 EED OBS TOR ee 31 Power Connector Description 33 Deal POW 45 bad scan a ered ea E SE oo ca eee eso a a EEO E eee 37 Rev 3 Oct 14 5 AirLink GX Series User Guide X CardS 2 ee eee ee ee ees 38 Wi Fi X Card ER 38 VIXA oo ode ean bee ee en ea ee oa ee ee eee es 39 Dual Ethernet X Card ws0cs ost awe de dere aan reason 43 Configuring AirLink GX Series devices 45 CORMCCHOMMF ONS sw thas anaes ee eds Rd mole we Se eae a ns 45 Configuring with ACEmanager 45 Configuring with AirVantage Management Service 46 Configuring with AT Commands 47 Simultaneous Wi Fi AP and Client Mode with Automatic Switchover to Mo bile Broadband A cote shoes seca ae eee ee 4255550004 47 AirLink GX Series Specifications 51 AC Power Adapter Specifications 57 Regulatory Information 59 Federal Communications Commission Notice FCC United States 59 Notice for Canadian Users 59 Important Information for North American Users on Radiation Exposure 60 EU AirLink GX400 Only ace eee s ene tend heehee eo ee be eee ees 62 6 4114008 1 Introduction to the AirLink GX Series Rev 1 Oct 14 T
4. e REACH Energy Efficiency e No load power consumption is less than 0 3 W at input 115 230 VAC 60 50 Hz e Average active mode efficiency is greater than 80 4 at input 115 230 VAC 60 50 Hz e International Efficiency Level V e Energy Star Energy Efficiency requirements for external power supplies EPS Version 2 e Canada s Energy Efficiency Regulations for external power supplies 4114008 5 Regulatory Information Rev 3 Oct 14 Federal Communications Commission Notice FCC United States Electronic devices including computers and wireless devices generate RF energy incidental to their intended function and are therefore subject to FCC rule and regulations This equipment has been tested to and found to be within the acceptable limits for a Class A digital device pursuant to part 15 of the FCC Rules This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit di
5. Installation on page 26 e GPS Antenna Connector This connects an optional GPS antenna to the device It works with most antennas that have an SMA connector Note The GPS antenna connector has a bias output and Sierra Wireless recommends that you use an active antenna for better sensitivity e Diversity AUX Antenna Connector This connects an optional auxiliary antenna to the device for backup reception capability It works with most antennas that have an SMA connector Note The Diversity AUX connector is receive only it does not transmit e Ethernet Connector This RJ 45 connector connects a standard Ethernet cable to the device This is used to connect a PC to the device for configu ration and diagnostic purposes or attaching Ethernet equipment to the device e Power Connector This connects power to the device and provides additional inputs and outputs for the control and monitoring of external devices as well as triggering the low power mode More information on its operation and how to use it is given in Power Connector Description on page 33 There are two types of optional power cables available from Sierra Wireless Cables with an AC adapter that are usually used for indoor fixed applica tions where the device runs off line power DC cables that are usually used in vehicles or other installations where the device runs off battery power The device automatically starts when it senses qualified power on the pow
6. Wireless modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product AirLink GX Series User Guide Patents Copyright Trademarks Contact Information This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM This product is manufac
7. Wireless AirLink Solutions web site at www sierrawireless com support ACEmanager ACEmanager e Simplifies deployment e Provides extensive monitoring control and management capabilities e Configures your device to meet your needs e Monitors and controls your AirLink device remotely and in real time e ls accessed through a web browser connected to the device See Configuring with ACEmanager on page 45 to learn how to access ACEmanager LAN WiFi Events Reporting Applications Last Updated time 02 05 2015 11 32 45 AT Phone Number 15553761143 AT IP Address 25 64 52 160 AT Network State Network Ready AT Signal Strength RES r9 LTE Signal Strength RSRP 102 AT Cell Info Cellinfo TCH 2000 RSS 79 LAC 65534 Cell 20579587 AT Current Network Operator ROGERS 302720 AT Network Service Type LTE AT SLEOS Software Version 4 5 2a 002 AT Signal Quality ECIO 0 0 LTE Signal Quality RSR 7 AT Channel 2000 WAM MCellular Bytes Sent 314522 WARM MCellular Bytes Revd 493782 AT Customer Device Name C41088203401 002 x Card Type WiFi x Card x Card Status x Card Connected Rev 3 Oct 14 Figure 1 3 ACEmanager Home Page ACEview ACEview is a Windows based monitoring application for the PC with an easy to read interface VIEW IP Address 0 0 0 0 Bytes Sent O Bytes Revd i Connecting SIERRA wiRELESS Figure 1 4 ACEview Screen 11 AirLink GX Series User Guide Note ACEview requires the Microsoft NET Fram
8. nominal red wire on DC cable e Pin 2 Ground Connect to ground black wire on DC cable Pin 3 This pin is the ignition sense pin white wire on DC cable The voltage level present on this pin turns the device on and off Note If you do not connect this pin to the ignition you MUST connect it to the positive terminal of your power supply or battery The device looks for a qualified voltage on this pin as part of the power up sequence 9 36VDC If one is not present the device will not turn on If you are using a Sierra Wireless AC cable the connection is inside the cable There are several typical connection options for this pin Option 1 If you want the device turned on and off when the engine is turned on and off 4114008 Rev 3 Oct 14 Installation and Startup Connect pin 3 to the ignition In ACEmanager disable the Low Power Mode Default setting is disabled Option 2 If you power the device from the engine s battery and you do not want the device to drain it when the engine is turned off Connect pin 3 to the ignition In ACEmanager enable the Low Power Mode and set a time delay When the ignition is turned off the device operates at full power for the pro grammed time delay When it expires the device switches to Low Power Mode consumes 35mA or less The device resumes normal operation when the ignition is turned on Option 3 If you want the device to switch into low power mode when the engi
9. provides additional Ethernet ports for applications requiring lower throughput in the range of 8 9 Mbps or less if both ports are being used 43 AirLink GX Series User Guide For example the Ethernet ports on the Dual Ethernet X Card are ideal for applications that run on IP or other protocols that run on top of IP such as TCP and UDP Other suggested applications include e Modbus applications e Low Resolution MMS MultiMediaStreaming using mms applications e Message Queuing Telemetry Transport MQTT applications e Low Resolution Video surveillance applications Configuring Dual Ethernet X Card Ports When your GX Series device has a Dual Ethernet X Card installed you can configure the additional Ethernet ports as Ethernet 2 and Ethernet 3 on the ACEmanager LAN gt Ethernet screen Information about the Ethernet ports appears on the Status gt LAN and the Status gt About screens The LAN IP packets sent and received fields on the Status gt LAN screen show the cumulative totals for all LAN interfaces A4 4114008 3 Configuring AirLink GX Series devices Rev 3 Oct 14 This chapter shows you how to communicate with and configure the Sierra Wireless AirLink GX Series device Connection Ports You can connect to the device s e USB port Micro AB e Ethernet port RJ 45 e Serial port 9 pin RS 232 USB Port The USB port can be either a e Virtual Ethernet port e Virtual serial port Drivers must b
10. seconds If you hold it for 7 10 seconds the device resets to factory default settings Rev 3 Oct 14 31 AirLink GX Series User Guide LED Behavior Table 2 3 LED Behavior LED Color Pattern Description Power Off No power or input voltage 2 36VDC or lt 9VDC Solid Green Device is connected to nominal power and is operating normally Flashing Yellow Green Device has a GPS fix Solid Yellow Device is entering low power mode or system low level boot Solid Red Device is not operational failure or in low power mode Signal Solid Green Good signal RSSI 2 85 dBm Solid Yellow Marginal signal 100 dBm lt RSSI lt 85 dBm Solid Red Poor signal 110 dBm lt RSSI lt 100 dBm Flashing Red No signal RSSI lt 110 dBm Network Solid Green Network Ready LTE service available for GX440 Flashing Yellow Green Network Ready No LTE service available for GX440 Flashing Green 3 sec on 1 sec off Flashing Green 1 0 sec on 0 5 sec off Network Ready WAN over Wi Fi device in Wi Fi client mode Network Ready Roaming LTE service available for GX440 Flashing Yellow Green Off Flashing Yellow Network Ready Roaming No LTE service for GX440 No Service Solid Yellow Connecting to the network Flashing Red Authentication Negotiation failed EV DO only Solid Red Link Down No cellular network is present no network coverage at current location or th
11. terminal This provides protection from electrostatic discharges Do this by connecting a grounding strap under one of the mounting screws In addition to the four mounting holes on the side of the device s body there are four holes on the bottom plate to attach the device to a mounting surface Mounting Holes 4 Places Bottom View Showing 5 3mm 0 2 in Mounting Hole Location 0 5 2 mm 0 2 in 136 7 mm 5 4 in Figure 2 17 GX Series Bottom Plate and Mounting Holes Vehicle Mounting When installing the device in a vehicle e Keep it out of direct exposure to the weather sun rain etc The best locations are in places like a car trunk or in a container behind the seats e Place it where it will not be bumped or come into contact with people cargo tools equipment etc Antenna Installation Inadequate antenna separation between the transmit and diversity antennas creates unwanted interactions This can cause reductions in e Antenna efficiency e Transmit power e Receiver sensitivity e Data throughput e Radio front end life span 4114008 Installation and Startup Antenna Separation Recommendations e The antennas should be separated so that there is at least 10dB isolation over the entire operating frequency range e The separation should be at least 1 4 wavelength A but preferably 1 2 wavelength or greater of the lowest operating frequency See Table 2 1 for specific recommendations based on you
12. the device acts as an AP e Both AP Client Mode where the device can act as an AP and also use a Wi Fi Client connection to connect to an AP The GX Series device connects as a client to a configured AP whenever the AP is available When the AP is not available it connects to 3G all the while the device acts as a AP to W Fi clients connected to the GX 4114008 Installation and Startup See the ALEOS Software Configuration User Guide for details on Wi Fi set up and use I O X Card This card uses a 15 pin connector to add to the basic device e One additional RS 232 communication port e Four additional digital I O pins e Four analog voltage sensing pins e Optional 2 meter I O X Card breakout cable To order contact your distributor Maximum data rate for the RS 232 interface on the I O X Card is 115 2 kbps See the ALEOS Software Configuration User Guide for details on I O set up and use I O X Card 15 Pin Connector Description 5 4 3 2 1 15 14 13 12 11 Figure 2 25 I O X Card 15 pin Connector Pin Diagram Note For better performance signal pins on the I O X Card should be referenced to the ground pin on the I O X Card pin 10 An optional 2 meter 15 pin I O breakout cable pn 2000424 for use with the I O X card is available from distributors Table 2 5 1 0 15 Pin Connector Pin Description Description Wire color on optional I O X Card breakout cable Transmit Data White black 2 Clear to Send Re
13. tips and press releases www sierrawireless com 4114008 Contents Introduction to the AirLink GX Series 7 OO ICO sd Cee een 7 Dejes EEEE E E E EEEE oe bods Re eee ee 8 Ee DU 542 11e RER 8 Rear Panel ea mr DR nr D ete di one he 8 X Cards 10 ALEOS Software 464d a haw nade ass a a da eee eee arr once 10 POEMANAGel Se dete ne ee ce ee ee boo8 seaeae ese 11 ACEVIOW a bo teh da D dt oka toes Rare ae 11 AirVantage Management Service 12 Installation and Startup 13 Tools and Materials Required 2 000 cee ees 13 Installing the SIM Gal oco0 25 5066 a 4udacogen steed Has ee hemes 14 Installing the SIM Card No X Card present 15 Installing the SIM Card Wi Fi X Card present 16 Installing the SIM Card I O X Card present 19 Installing the SIM Card Dual Ethernet X Card present 22 Mounting the GX SEr S 2 is Le noire 20 Vehicle Mounting 26 Antenna Installation 0 0 0 0 00 cc ee eee es 26 Antenna Separation Recommendations 27 Antenna Recommendations 28 Mounting the GPS Antenna 29 Connecting the GX Series
14. to high in ACEmanager A voltage on the pins of e 2 2VDC to 30VDC logic 1 e OVDC to 1 3VDC logic 0 I O X Card Analog Voltage Input Pins Pins 7 8 14 and 15 are the analog voltage sensing pins configured in ACEmanager Analog inputs monitor voltage changes in small increments This allows you to monitor equipment that reports status as an analog voltage You can use volts as the units reported or you can use the ACEmanager I O Configuration screen to convert voltage to the desired units of measurement You can also use the Event Reporting feature in ACEmanager to configure reports to be sent when an analog threshold is crossed For more information refer to the ALEOS Software Configuration User Guide The pins have a maximum rating of 30V 200UA Table 2 7 1 0 X Card Analog Voltage Input Pins Pins Name Specification Parameter Min Typical Max Units 7 AIN 1 4 Voltage range VADC 0 30 V a Input leakage current 200 UA Input capacitance CIN 30 pF Error 0 2 5 5 42 These pins detect inputs of O 30VDC across the pins to ground When used with a sensor to transform values into voltages the pins can monitor measurements like temperatures pressures or the volume of liquid in a container ACEmanager can transform these voltages into meaningful values In ACEmanager events reporting tells the device to perform an action when a specified voltage is detected 4114008 Installation and S
15. 69 dBm at HT20 MCS7 802 11n typical 66 dBm at HT40 MCS7 Data Rates 802 11b 1 2 5 5 11 Mbps 802 119 6 9 12 18 24 36 48 54 Mbps e 802 11n up to 150 Mbps Maximum Operating Range Open space 100 125 m Indoors 50 m I O X Card 54 4 configurable digital I O 4 analog inputs Range of 0 to 30V 10 bit resolution RS 232 Serial port 4114008 Rev 3 Oct 14 AirLink GX Series Specifications Dual Ethernet X Card e 2 configurable RJ 45 Ethernet ports e LEDs Link 100Base T green 10Base T off Activity yellow e Physical Layer Support 10Base T 100Base T e Auto Negotiation 10Base T 100Base T Half and Full duplex e Standards IEEE 802 3 802 3u e Auto Crossover HP Auto MDI X Certifications e PTCRB R amp TTE e FCC Industry Canada CE E Mark e RoHS Compliant Class 1 Div 2 Power e Voltage range 9 36 VDC 55 AirLink GX Series User Guide Mechanical Specifications mio f m N ji LT Weight 397g 14 oz
16. 8V but pulled low when activated Figure 2 27 Digital Outout Operation Table 2 6 Digital I O Flyback diode Contact Installation and Startup Contact closed Digital 0 0 VDC to 1 2 VDC Contact open Digital 1 2 2 VDC to 30 VDC Ground CL External Relay Circuit Exact voltages and configuration COM NC NO depend on the actual system design Pins Name Specification Min Typical Max Units 3 DIO 2 5 Input low state voltage 1 2 V 4 as input At or below this voltage relay reads as low 11 12 Input high state voltage range 2 2 V At or above this voltage relay reads as high Input leakage current at 5 V 0 05 mA Input leakage current at 12 V 1 8 mA Input leakage current at 24 V 5 5 mA DIO 2 5 Open drain drive to ground 100 mA as output Maximum open circuit voltage applied 30 V Rev 3 Oct 14 41 AirLink GX Series User Guide I O X Card Digital 1 0 Input Pins Pins 3 4 11 and 12 are programmed in ACEmanager to monitor inputs respond to certain types of events or trigger a digital output They behave exactly like the Digital I O pin 4 on the power connector as described in Power Connector Description on page 33 Note Digital Input 1 in ACEmanager is reserved for Pin 4 on the power connector Pins 3 4 11 and 12 Digital inputs 2 to 5 have a voltage of 3 3VDC when it is set
17. AirLink GX Series Hardware User Guide Sy e SIERRA WIRELESS Important Notice Safety and Hazards Limitation of Liability Rev 3 Oct 14 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Do not operate the Sierra Wireless modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this equipment The driver or operator of any vehicle should not operate the Sierra
18. E encryption Port forwarding and DMZ Port filtering Trusted IP MAC address filtering Device Management AirVantage Management Service cloud based device management appli cation ACEManager device configuration utility ALEOS Application Framework Lua language coding platform Remote application management Eclipse based IDE Integrated real time debugging Input Output 52 Configurable I O on power connector Input ON voltage 3 3VDC to 30VDC Input OFF voltage OVDC to 1 2VDC Output maximum switching capability 200mA 30VDC 4114008 Rev 3 Oct 14 AirLink GX Series Specifications Power Consumption Table 4 1 GX Series device power consumption without X Card AirLink GX400 440 no X Card installed Maximum current draw at 12V Typical current draw at 12V Low Power Mode current draw at 12V Additional Power Consumption with X Cards Installed Table 4 2 outlines the increase in power consumption if you have an X Card installed in the GX Series device Table 4 2 Additional power consumption with X Card installed Dual Ethernet Wi Fi X Card Serial 1 0 X Card X Card Change Typical Change Maximum a Values are averaged over 2 minutes at 12 V at room temperature Environmental Specifications e Operating temperature 30 C to 70 C 22 F to 158 F e Storage temperature 40 C to 85 C 40 F to 185 F e Humidity Maximum 90 RH 60 C 140 F e Military
19. SIM card in a GX Series device with a I O X Card installed 1 Unscrew the two 4 40 male to female hexagonal threaded standoffs jack screws on either side of the serial port at the front of the device using the socket and wrench Keep the hexagonal threaded standoffs for reinstallation 2 Remove the four screws used to secure the black decorative cover Use a 2 mm Allen hex wrench or a Phillips 1 screwdriver depending on the screw type used on the decorative black cover Save the screws for reinstallation Rev 3 Oct 14 19 AirLink GX Series User Guide hexagonal threaded standoffs jack screws Figure 2 7 Removing the screws and threaded standoffs I O X Card installed 3 Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the serial port Figure 2 8 Tilting the cover I O X Card installed 4 Continue to slide the cover horizontally until it clears the serial port 20 4114008 Installation and Startup Figure 2 9 Removing the cover I O X Card installed 5 Lift the cover to remove it completely Save the cover It is used again 6 Insert the SIM card with the gold contacts facing down and the notch on the right side as shown in the following illustration Note the direction of notched corner of SIM card for proper alignment Figure 2 10 Inserting the SIM card I O X Card installed 7 Install the decorative black cover a Line up t
20. Spec MIL STD 810F conformance to thermal mechanical shock and humidity Host Interfaces e 10 100 Base T RJ 45 Ethernet e RS 232 Serial port e USB V2 0 Micro AB connector e 3 SMA antenna connectors RF GPS Rx Diversity e Support for active antenna Wi Fi X Card e IEEE 802 11b g n e Both access point and client capability e When used as an access point up to 8 clients can connect simultaneously 1 The AC adapter has a narrower range of operating temperatures See AC Adapter AC Power Adapter Environmental Specifications on page 57 53 AirLink GX Series User Guide When used as a client can connect to one of up to 10 configured access points Security WEP 64 bit and 128 bit encryption with H W TKIP processing WPA WPA2 Wi Fi Protected Access AES CCMP hardware implementation as part of 802 111 security SMA antenna connector Frequency range 2 4 GHz Number of channels 802 1 1b USA Canada and Taiwan 11 Most European countries 13 France 4 Japan 14 802 119 USA Canada and Taiwan 11 Most European countries 13 Japan 13 802 11n HT20 Channel 1 14 2412 2484 HT40 Channel 1 7 2422 2472 Output power WAN 802 11b typical 16 dBm 1 5 dBm 802 119 typical 14 dBm 1 5 dBm 802 11n HT20 and HT40 typical 13 dBm 1 5 dBm Receive sensitivity WAN 802 11b typical 86dBm at 11 Mbps 802 119 typical 70 dBm at 54 Mbps 802 11n typical
21. ack decorative cover e If your GX Series device has a Serial I O X Card installed Small adjustable torque wrench 4mm nut driver or socket that works with the torque wrench e If your GX Series device has a Wi Fi X Card installed Small adjustable torque wrench 8 mm socket long enough to fit over the SMA antenna connector The procedure for installing a SIM card varies depending on whether or not the GX Series device has an X Card installed and if so the type of X Card present Follow the appropriate instructions for your device e Installing the SIM Card No X Card present on page 15 e Installing the SIM Card Wi Fi X Card present on page 16 e Installing the SIM Card 1 0 X Card present on page 19 e Installing the SIM Card Dual Ethernet X Card present on page 22 14 4114008 Installation and Startup Installing the SIM Card No X Card present 1 Remove the four screws attaching the cover Save the screws for reinstallation 2 Remove the cover 3 Slide the SIM card into the SIM card holder Note the direction of notched corner of SIM card for proper alignment 4 Use the screws you saved in step 1 to reattach the cover Torque the screws to 5 in lb 0 6 N m Figure 2 1 SIM Card Installation with no X Card present Rev 3 Oct 14 15 AirLink GX Series User Guide Installing the SIM Card Wi Fi X Card present Important Failure to follow these instructions carefully may damage the X Card and voi
22. ce Name x Card Type x Card Status 17758708416 173 181 133 134 Network Ready 74 Cellinfo TCH 1087 RSSI 74 LAC 11101 CellD 72625124 TELUS 302220 HSFA 1 0 T2 1067 644008 63316 435 NETPHONE In Connected Figure 3 1 ACEmanager Example Home Page Configuring with AirVantage Management Service AirLink devices can be configured with the AirVantage Management Service AVMS from Sierra Wireless AVMS is a cloud based application available from your web browser that provides remote monitoring and configuration for any number of your AirLink ALEOS devices For more information on AVMS go to www sierrawireless com productsandservices AirVantage_M2M_Cloud aspx To access AirVantage 1 Connect a laptop to the device with an Ethernet cable 2 Start a web browser 3 Inthe browsers address bar enter the IP address http na airvantage net start for North American customers http airvantage net for European customers The AirVantage login screen appears 4 Enter your email address and AirVantage password and click Log In 46 4114008 Rev 3 Oct 14 Configuring AirLink GX Series devices The AirVantage start page appears You can now manage your device through AirVantage Rhy horvamage Hegister WJ inventory Bia te Register Inventory Monitor Configure Add your gateways to Create and Manage Monitor health of your Create and Manage start Monitoring systems deployed on the your te
23. d Materials Required e If needed a SIM card for your device as provided by your mobile network operator If you are installing a SIM card see Installing the SIM Card on page 14 for a list of required tools e Laptop computer with Ethernet cable e Wireless antenna e f used a GPS antenna e If used a second wireless antenna e f used a straight through 9 pin connection cable for the RS 232 port e Power cable either the DC cable or AC cable ordered from Sierra Wireless or your own custom made cable Note Custom made cables must incorporate strain relief and use the correct type of power connector to prevent intermittent connection to the device Note The device has a hardened case for use in industrial and extreme environments If you are installing it in these types of environments use cables designed and specified for use in these types of environment to avoid cable failure Rev 3 Oct 14 13 AirLink GX Series User Guide Installing the SIM Card All GX Series devices except the GX400 for Sprint and Verizon networks require a SIM card If the SIM card has not already been installed by your Mobile Network Operator install the SIM card before installing or connecting any external equipment or power to the AirLink device To install a SIM card you need e SIM card for your account provided by your Mobile Network Operator e 2mm Allen hex wrench or a Phillips 1 screwdriver depending on the screw type used on the bl
24. d black DIO 2 Digital I O 2 Green black DIO 4 Digital I O 4 Orange black Receive Data Blue black Request to Send Blue Rev 3 Oct 14 39 AirLink GX Series User Guide 40 Table 2 5 1 0 15 Pin Connector Pin Description Description Wire color on optional I O X Card breakout cable AIN 2 Analog Input 2 AIN 4 Analog Input 4 Reserved for future use 10 GND Ground White 11 DIO 3 Digital I O 3 Orange 12 DIO 5 Digital I O 5 Blue White 13 Reserved for future use Green White 14 AIN 1 Analog Input 1 Red White 15 AIN 3 Analog Input 3 Black White Shield Cable Shield This is not a VGA connector Note Digital Input 1 in ACEmanager is reserved for Pin 4 on the power connector To check the current digital input values in ACEmanager 1 Goto I O gt Current State Digital 1 0 Interface There are four digital I O pins on the high density DB15 connector Typical applications are e Input source is a dry switch contact to ground e Output to drive a relay coil to ground e Analog to detect voltage levels in input or output mode Pins include a 51K ohm pull up to 2 8VDC 4114008 I O Circuit Examples Door opening closing valve opening closing ignition on off tow bar up down empty full container Figure 2 26 Digital Input Operation AirLink GX device 51 KQ internal pull up I O Circuit Pins 3 4 11 and 12 are normally at 2
25. d on line monitoring equipment or laptop connected to the GX device Figure 3 4 GX device AP Client Wi Fi application with automatic switch over You can configure these features in ACEmanager on the LAN Wi Fi tab gt Wi Fi page The key configuration points are e Set the Wi Fi mode to Both AP Client e Set the Wi Fi Client Mode to Automatic e Configure the APs you want the GX device to scan for The GX scans for the APs in the order they are configured in the ACEmanager window so configure the most commonly used AP first You can configure up to 10 APs The GX device scans for an AP every 5 seconds and when it finds an avail able configured AP it automatically switches the connection from the mobile 4114008 Rev 3 Oct 14 Configuring AirLink GX Series devices broadband network to the AP If more than one configured AP is available the GX device connects to the AP with the strongest signal If the AP has a landing page that requires entering credentials the GX device may not be able to transmit or receive traffic via the AP as the GX device is not able to pass credentials to the landing page e Configure the access point parameters for the GX device such as the SSID channel security authentication type etc The GX device supports WPA WPA2 Personal authentication but not WPA WPA2 Enterprise authentication If any of the configured APs that the GX device connects to have authentica tion configured the aut
26. d the warranty agreement To install a SIM card in a GX Series device with a Wi Fi X Card installed 1 Unscrew the 8 mm hexagonal nut on the Wi Fi SMA antenna connector at the front of the device using the socket and wrench Then slide off the nut and lock washer Save the nut and washer These are used again 2 Remove the four screws used to secure the black decorative cover Use a 2 mm Allen hex wrench or a Phillips 1 screwdriver depending on the screw type used on the black decorative cover Save the screws for reinstallation SMA antenna connector ie ode oo lock washer hexagonal nut Figure 2 2 Removing the screws nut and washer Wi Fi X Card installed 3 Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the Wi Fi SMA antenna connector 16 4114008 Installation and Startup Wi Fi SMA antenna Figure 2 3 Tilting the cover Wi Fi X Card installed 4 Continue to slide the cover horizontally until it clears the SMA antenna connector Figure 2 4 Removing the cover Wi Fi X Card installed 5 Lift the cover to remove it completely Save the cover It is used later 6 Insert the SIM card with the gold contacts facing down and the notch on the right side as shown in the following illustration Rev 3 Oct 14 17 AirLink GX Series User Guide Note the direction of notched corner of SIM card for proper alignment Figure 2 5 Inser
27. ds two 10 100 baseT Ethernet ports For a more complete description of each option see X Cards on page 38 ALEOS Software Note For detailed information on all of the features in ALEOS refer to the ALEOS Software Configuration User Guide It is available for downloading from the Sierra Wireless web site ALEOS the embedded core technology of the AirLink product line provides e Simplified installation operation and maintenance of any wireless solution e An always on always aware intelligent two way connection for mission critical applications ALEOS enables e Persistent Network Connectivity e Over The Air OTA Upgrades e Wireless Optimized TCP IP e Real Time Notification e Real Time GPS Reporting e GPS Store and Forward e Packet Level Diagnostics e Device Management amp Control Sierra Wireless has three tools for monitoring and configuring AirLink devices They are e ACEmanager A web based configuration tool for configuring a single AirLink device e ACEview A Windows application for monitoring the wireless connection status when the PC is connected via Ethernet to the AirLink device e AirVantage Management Service AVMS A cloud based device management service for monitoring and configuring fleets of AirLink devices Contact your dealer or Sierra Wireless representative for more information 4114008 Introduction to the AirLink GX Series Download the applications and user guides from the Sierra
28. e device is in radio passthru mode The way in which the Activity LED functions depends on the version of ALEOS software on the device Activity ALEOS 4 3 6 or earlier 32 Off Normal operation Flashing Green Traffic is being transmitted or received over the WAN interface 4114008 Installation and Startup Table 2 3 LED Behavior Color Pattern Description Activity Off Normal operation ALEOS 4 4 0 or Flashing Green Traffic is being transmitted or received over the WAN interface later Flashing Red Traffic is being transmitted or received over the serial port This behavior only appears if the AirLink GX device is configured to display it Refer to the ALEOS Software Configuration Guide for details Flashing Yellow Traffic is being transmitted or received over both the WAN interface and the serial port This behavior only appears if the AirLink GX device is configured to display it Refer to the ALEOS Software Configuration Guide for details Ethernet LEDs The Ethernet connector has two LEDs that indicate speed and activity When looking into the connector e Activity The right LED is solid yellow when a link is detected the cable is plugged in and blinks when there is activity e Connection Speed The left LED is green to indicate a 100 Mbps connection and orange to indicate a 10 Mbps connection It is off when no cable is connected Reset to factory default
29. e installed on the PC for it to work in either mode They are available for download at http www sierrawireless com en Support Downloads aspx We recommend you e Use a USB 2 0 cable e Connect directly to your computer for best throughput Configuring with ACEmanager Note For all of the configurable features available in ALEOS refer to the ALEOS Software Configuration User Guide It is available for downloading from the Sierra Wireless support web site AirLink devices are highly configurable when using the embedded ALEOS software ACEmanager is a free utility included with every AirLink device To access it 1 Connect a laptop to the device with an Ethernet cable 2 Start a web browser 3 Inthe browser s address bar enter the IP address http 192 168 13 31 9191 4 The login screen appears Enter your name and password Note The administrator user name is user and the password is 12345 45 AirLink GX Series User Guide The ACEmanager home page appears From it you can access all of ALEOS s configurable features Last updated time Tuesday November 26 2013 10 29 51 4M Home WAN Cellular AT Phone Number AT IP Address AT Network State AT Signal Strength RSSI AT Cell Info AT Current Network Operator AT Network Service Type AT Signal Quality ECIC Received Signal Code Power RECP AT Channel WAM MCellular Bytes Sent WARN MCellular Bytes Revd ALEOS Software Version AT Customer Devi
30. e the screws for reinstallation 22 4114008 Installation and Startup Figure 2 12 Removing the screws Dual Ethernet X Card installed 2 Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the Ethernet ports being careful not to damage the rubber gasket Figure 2 13 Tilting the cover Dual Ethernet X Card installed 3 Continue to slide the cover horizontally until it clears the Ethernet ports Rev 3 Oct 14 23 AirLink GX Series User Guide Figure 2 14 Removing the cover Dual Ethernet X Card installed 4 Lift the cover to remove it completely Save the cover It is used again 5 Insert the SIM card with the gold contacts facing down and the notch on the right side as shown in the following illustration Note the direction of notched corner of SIM card for proper alignment Figure 2 15 Inserting the SIM card Dual Ethernet X Card installed 6 Install the decorative black cover a Line up the Ethernet ports with the hole in the cover b Tilt the rear of the cover slightly to make sure the front bottom of the cover seats in the front ridge Slide the cover into place and then push the top of the cover down Ensure that the black gasket around the Ethernet ports is snug with no gaps and the gasket is not folded in on itself It may require some force to make sure the 4 holes in the cover line up with the threaded holes on the top of the un
31. er connector as described in Starting the GX Series Device on page 30 e Serial Port This 9 pin connector provides standard RS 232 communication with a standard straight though serial cable It is used to communicate with industrial machines like motors computers or controllers or for connection to a computer to configure the device with AT commands It also supports features like TCP PAD and UDP PAD e USB Port This Micro AB connector accepts Micro A and Micro B plugs You can connect a Windows PC to it to monitor and configure the device When connected to a PC it becomes either a Virtual serial port Virtual Ethernet port Note By default it is a virtual Ethernet port Windows drivers for this port are available at Sierra Wireless s download web site www sierrawireless com en Support Downloads aspx Rev 3 Oct 14 9 AirLink GX Series User Guide X Cards The AirLink GX Series device has several optional factory installed expansion cards X Cards available to add more functions to the basic device They are configurable with the ALEOS ACEmanager software and more information is available in the ALEOS Software Configuration User Guide The options are e Wi Fi Adds Wi Fi capability to the device using the 802 11b g n standard e O Has a 15 pin connector which adds to the device One 4 wire RS 232 port Four analog inputs Four high voltage high power digital I Os with analog readout e Dual Ethernet Ad
32. ework v 2 0 and Microsoft Windows XP or later Obtain the Microsoft NET Framework from Microsoft at http www microsoft com AirVantage Management Service AirLink devices can be managed with the AirVantage Management Service AVMS available from Sierra Wireless AVMS is a cloud based application accessed from your web browser that provides remote monitoring and configuration for any number of AirLink ALEOS devices from a single computer AVMS features include e Device management with no software or hardware to buy and no ongoing maintenance required e Advanced monitoring dashboards and alert notifications ensuring you always know the status of your AirLink devices e Detailed configuration of all ALEOS parameters including templates providing batch updates of pre set configurations across multiple devices e Over the air OTA firmware upgrades for all of your AirLink devices with a single operation To connect with AVMS see Configuring with AirVantage Management Service on page 46 For more information on AVMS call your AirLink reseller or visit www sierrawireless com productsandservices AirVantage_M2M_Cloud aspx 12 4114008 2 Installation and Startup This chapter shows you how to connect install and start the Sierra Wireless AirLink GX Series device It also describes the front panel LEDs Also described are the optional X Cards available from Sierra Wireless that add more functions to the basic device Tools an
33. fferent from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference Warning Changes or modifications to this device not expressly approved by Sierra Wireless could void the user s authority to operate this equipment Notice for Canadian Users This Class A digital apparatus complies with ICES 003 59 AirLink GX Series User Guide 60 Industry Canada Notice This Class A device complies with ICES 003 and RSS 210 of the Industry Canada rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation of the device Avis d Industrie Canada Cet appareillage num rique de la Classe A est conforme aux normes ICES 003 et RSS 210 du Canada L utilisation de ce dispositif est autoris e seulement aux conditions suivantes 1 Il ne doit pas produire de brouillage et 2 l doit accepter tout brouillage radio lectrique re u m me si ce brouillage est susceptible de compromettre le fonctionnement du dispositif Important Information for North American Users on Radiati
34. figured AP When the GX device is out of range of a configured AP it switches to using the Mobile Network Operator s MNO s mobile broadband network This is useful if you have the GX device installed in a transit or emergency vehicle When the vehicle is near its home base for example a hospital fire station or bus depot the GX connects to the AP at the home base to save on Mobile Network data plans When the vehicle leaves its home base and is out of range of the AP it switches automatically to the mobile broadband network When Wi Fi mode on the GX device is set to Both AP Client the GX device can connect to APs as a client and simultaneously act as an AP for a laptop medical equipment or other device co located on the vehicle The co located device experiences a virtually seamless network connection regardless of whether the connection from the GX device to the network is via Wi Fi or the mobile broadband network Home base Hospital fire hall bus depot etc ISP connection to home base _ mn _ _ i ao MNO s mobile broadband x network x TNs 16 Away from home base the GX device uses the MNO s mobile broadband network to connect to the Internet and the home base Switching between the MNO s mobile broadband network and the AP is automatic and seamless to on line monitoring equipment or laptop lance with GX device an
35. he serial port with the hole in the cover b Tilt the rear of the cover slightly to make sure the front bottom of the cover seats in the front ridge Slide the cover into place and then push the top of the cover down It may require some force to make sure the 4 holes in the cover line up with the threaded holes on the top of the unit You may need to push from the front as well to ensure that the holes line up properly 8 Use the four screws you saved in step 2 to re attach the decorative black cover Torque the screws to 5 in lb 0 6 N m Ensure that the screws are Rev 3 Oct 14 21 AirLink GX Series User Guide tight so that the seal underneath the decorative black cover is tight against the device 9 Re install the screw nuts you saved in step 1 to either side of the serial port Finger tight is sufficient Note The screw nuts must be re installed to maintain the IP rating for the AirLink device screw nuts Figure 2 11 Replacing the screws and nuts I O X Card installed Installing the SIM Card Dual Ethernet X Card present Important Failure to follow these instructions carefully may damage the X Card and void the warranty agreement To install a SIM card in a GX Series device with a Dual Ethernet X Card installed 1 Remove the four screws used to secure the black decorative cover Use a 2 mm Allen hex wrench or a Phillips 1 screwdriver depending on the screw type used on the black decorative cover Sav
36. hentication on GX device must be set to Open For details on configuring the GX device for simultaneous Client and AP mode refer to the ALEOS Software Configuration User Guide 49 AirLink GX Series User Guide 50 4114008 4 AirLink GX Series Specifications 4G LTE Models GX 440 e LTE EV DO Verizon Wireless LTE Band 13 with fallback to EV DO Rev A 800 1900 MHz e LTE HSPA AT amp T Canada LTE Band 17 AWS with fallback to HSPA 850 1900 2100 MHz 3G Models GX 400 e EV DO Rev A 800 1900 MHz e HSPA 850 900 1 900 2100 MHz GPS Technology e Protocols NMEA 0183 V3 0 TAIP RAP e 4GLTE Models Acquisition time 2 sec hot start Accuracy lt 2 m 50 lt 5 m 90 Tracking sensitivity 161 dBm e 3G Models Acquisition time 9 sec hot start Accuracy lt 3 m 50 lt 8 m 90 Tracking sensitivity 152 dBm Protocols e Network TCP IP UDP IP DNS e Routing NAT Host Port Routing DHCP PPPoE VLAN VRRP e Application SMS Telnet SSH SMTP SNMP SNTP e Serial TCP UDP PAD Mode Modbus ASCII RTU Variable PPP Events Reporting e Event Types Digital input GPS AVL Network parameters Data usage Timer Power Device temperature A Types SMS Rev 3 Oct 14 51 AirLink GX Series User Guide Email SNMP trap Relay output GPS RAP report Events protocol message to server VPN Security IPsec SSL and GRE VPN client Up to 5 VPN tunnels IK
37. his chapter describes the Sierra Wireless AirLink GX Series device including a description of ALEOS embedded software and the AirVantage Management Service AVMS device management platform Introduction The AirLink GX Series device is a compact intelligent and fully featured cellular gateway that provides real time wireless capabilities for fixed and mobile applications such as e Public safety vehicle deployments e Public transit systems e Energy and utilities e Remote asset monitoring e Backup broadband connectivity The AirLink GX Series device has multiple communication ports including serial Ethernet and USB ports The power connector has one digital I O pin for remote monitoring and control and one ignition sense pin to turn the device on and off and trigger the low power mode The AirLink GX Series device is available in the following variants e AGLTE GX440 e 3G GX400 The AirLink GX Series device has several expansion options to add more capability The following options are available e Wi Fi 802 11 b g n e Input Output I O 15 pin connector which adds One additional RS 232 port Four additional digital I O pins Four analog voltage sensing pins The AirLink GX Series device when coupled with the rich embedded intelligence provided by the embedded ALEOS software is the perfect choice for a broad set of machine to machine solutions AirLink GX Series User Guide Description Front Panel The fro
38. it You may need to push from the front as well to ensure that the holes line up properly 24 4114008 Rev 3 Oct 14 Installation and Startup 7 Use the 4 screws saved in step 1 to re attach the decorative black cover Torque the screws to 5 in lb 0 6 N m Ensure that the screws are tight so that the seal underneath the decorative black cover is tight against the device black gasket around the Ethernet ports Figure 2 16 Replacing the screws Dual Ethernet X Card installed Mounting the GX Series Warning This device is not intended for use close to the human body Antennas should be at least 8 inches 20 cm away from the operator Note The device has a hardened case for use in industrial and extreme environments If you are installing it in these types of environments use cables designed and specified for use in these types of environment to avoid cable failure Mount the device where There is easy access to the cables Cables are not bent constricted close to high amperages or exposed to extreme temperatures Cables are secured to ensure reliable connections The front panel LEDs are easily visible There is adequate airflow It is kept free from direct exposure to the elements such as sun rain dust etc 25 AirLink GX Series User Guide 26 Note Sierra Wireless recommends that the device s case or the mounting bracket be connected to ground which can be the battery or power source negative
39. lation and Startup The ACEmanager homepage appears Last updated time 02 05 2013 11 35 45 Home PI AT Phone Number 15553761143 WAH Cellular AT IP Address 25 54 52 160 AT Network State Network Ready AT Signal Strength REST r9 LTE Signal Strength RSRP 102 AT Cell Info Cellinfo TCH 2000 RSS 79 LAC 65534 Cell 20579587 AT Current Network Operator ROGERS 302720 AT Network Service Type LTE AT SLEOS Software Version 4 5 2a 002 AT Signal Quality ECIO 0 0 LTE Signal Quality RSR 7 AT Channel 2000 WAM MCellular Bytes Sent 314522 WAM elular Bytes Revd 493782 AT Customer Device Name CA1088203401 002 x Card Type WiFi x Card x Card Status x Card Connected Figure 2 20 ACEmanager Homepage 4 Check the Network State field If you see No SIM or Unexpected SIM Status the SIM card may be missing or installed incorrectly For information on other network states refer to the ALEOS Software Configuration User Guide LED Operation Power up and Reboot On power up or reboot all LEDs turn red then yellow then green They then go through a blinking sequence that ends with the Power LED green and all the other LEDs off Once the other LEDs resume their normal operating behavior the reboot is complete To reboot the device e In ACEmanager click the Reboot button at the top right of the screen e Press and release the Reset button on the device see Front Panel on page 8 Do not hold the button down for more than a few
40. m load from a cold start at 25 C AC Power Adapter Output Minimum Typical Maximum Test conditions Output Data 12 0 VDC _ Output Voltage 11 4VDC 12 0 VDC 12 6 VDC 0 1 5 A loading AC Power Adapter Environmental Specifications Operating Operating Temperature 0 C 40 operates normally Relative Humidity 10 90 Altitude Sea level to 2 000 meters Vibration 1 0 mm 10 55 Hz 15 minutes per cycle for each axis X Y Z Non operating Storage Temperature 30 C 70 C Relative Humidity 10 90 Vibration and Shock MIL STD 810D method 514 Reliability and Quality Control MTBF When the power supply is operating within the limits of this specification the MTBF is at least 50 000 hours at 25 C MIL HDBK 217F 57 AirLink GX Series User Guide 58 Safety Standards The power supply is certified with the following international regulatory standards Regulatory Country or Certified Standard Agency Region USA Approved UL60950 1 Europe Approved EN60950 1 Europe Approved EN60950 1 Australia Approved AS NZS 60950 China Approved GB4943 Canada Approved CSA C22 2 NO 60950 1 EMC Standards The power supply meets the radiated and conducted emission requirements for EN55022 FCC Part 15 Class B GB9254 Hazardous Substances e EU Directive 2002 95 EC RoHS e EU Directive 2002 96 EC WEEE
41. ment Une distance minimale de 20 cm doit tre maintenue entre l antenne s utilis es pour cet metteur et l ensemble du personnel Maximum Antenna Gain Gain D antenne Maximal The Wi Fi X Card may transmit simultaneously with other co located radio transmitters within a host device as permitted by FCC IC multi transmitter product procedures The antenna gain must not exceed the limits and configurations shown in the following tables Device Frequency Band FCC ID IC Number N7NMC8705 N7N MC5728 2417C MC8705 2417C MC5728 Standalone Collocated Standalone Collocated GX400 Cellular Band 7 5 dBi 6 dBi 4 55 dBi 3 dBi PCS Band 3 dBi 3 dBi 2 85 dBi 2 5 dBi Collocated WLAN 2 4 GHz N A 2 dBi N A 2 dBi Transmitter Wi Fi X Card Option Device Frequency Band Cellular Band PCS Band FCC ID IC Number N7NMC7700 2417C MC7700 N7NMC7750 2417C MC7750 Standalone Collocated Standalone Collocated LTE Band 4 N A LTE Band 13 LTE Band 17 10 17 dBi 6 4 dBi N A Rev 3 Oct 14 Collocated Transmitter Wi Fi X Card Option WLAN 2 4 GHz 61 AirLink GX Series User Guide 62 EU AirLink GX400 Only Sierra Wireless hereby declares the AirLink GX400 conforms to all the essential requirements of Directive 1999 5 EC Products are marked with a CE and notified body number and can be used throughout the European community The aler
42. mplates and reports m mop Figure 3 2 AirVantage Start Page Configuring with AT Commands The device can be commanded and configured with AT commands All the commands are listed in the ALEOS Software Configuration User Guide In ACEmanager mouse over a red AT to the left of a listing to see a popup showing the AT command for that item Signal Strength RSS Cell Info Figure 3 3 Mouse over for AT command Signal Strength Shown e Most AT commands are prefaced with AT Exceptions are noted in the ALEOS Software Configuration User Guide e The acceptable format and parameters are listed with each command in the ALEOS Software Configuration User Guide e If you enter a recognized AT command the device responds with OK If the command is wrong the device responds with ERROR or Unsupported Simultaneous Wi Fi AP and Client Mode with Automatic Switchover to Mobile Broadband This configuration uses two ALEOS features e Wi Fi Client Mode with automatic switchover from mobile broadband to Wi Fi when a configured Wi Fi Access Point AP is available e Simultaneous Wi Fi AP and Client modes 47 AirLink GX Series User Guide 48 Near home base the GX device uses Wi Fi to connect to an AP Ambu Note This configuration uses an AirLink GX Series device with a Wi Fi X Card installed In Wi Fi Client mode with automatic switchover the GX device uses Wi Fi whenever it is in range of a con
43. n of 10 X Card installed 38 Analog input voltage sensing on power connector 35 on X Card 39 Antenna auxiliary receive port 9 connection of 29 Diversity AUX 9 GPS connector 9 maximum gain 8 receive and transmit port 8 safe mounting 25 separation 27 AT commands 47 AUX Diversity antenna connector 9 AVMS 12 Battery avoid draining when engine off 34 connection to 34 C Cables power and data connection of 29 Cloud computing with AVMS 12 Communication ACEmanager using 45 AirVantage 12 AT commands using 47 command line prompt using 31 connection 29 default password and user name 30 Ethernet connector 9 TCP PAD 9 UDP PAD 9 virtual Ethernet serial port via USB 9 Wi Fi X Card 38 X Card RS 232 port 39 Configuring with ACEmanager 45 AirVantage 46 AT commands 47 Connecting to devices and power 29 VCC ignition and external devices 34 Rev 3 Oct 14 D Default settings for device reset to 8 user name and password 30 Digital I O pins on X Card 39 Diversity AUX Antenna Connector 9 E Ethernet computer connection and log in 30 connector 9 virtual Ethernet serial port 45 Ethernet connector 9 Expansion Card 38 G GPS antenna connector 9 Ground connection 34 Ignition sense pin on power connector 34 Input Output X Card 39 Installing SIM card 14 IP address obtaining with command line prompt 31 L LED also see specific LED 8 description of LED 31 Meas
44. ne battery voltage drops below a certain value Connect pin 3 to pin 1 In ACEmanager configure the Low Power Mode with a voltage level threshold The device operates normally until the battery voltage drops below the thresh old value triggering the Low Power Mode The device resumes normal opera tion when the battery voltage rises above the threshold value Option 4 If you use a separate battery other than the engine s for device power such as in an ambulance or other application that has a stand alone battery power system but it isn t connected to an ignition or an on off switch and you do not want the battery drained Connect pin 3 to pin 1 In ACEmanager configure the Low Power Mode with a voltage level threshold The device operates normally until the battery voltage drops below the thresh old value triggering the Low Power Mode The device resumes normal opera tion when the battery voltage rises above the threshold value Option 5 If you have an installation where the device uses line power such as in a store or a remote site where power saving isn t needed Use the Sierra Wireless AC adapter or connect pin 3 to pin 1 In ACEmanager disable the Low Power Mode Default setting is disabled The device is on for as long as the power is on Note For details on how to use ACEmanager refer to the ALEOS Software Configuration User Guide It is available for downloading from the Sierra Wireless support web
45. nt panel has the following indicators and controls LEDs nm sn SIERRA IL ww WIRELESS Ten in Yay My On amp AirLink GX400 ae POWERED BY IDIEOS Reset Button Figure 1 1 GX Series Front Panel e LEDs These show the device s operating status Each LED can be red green yellow or off The LEDs are described in detail in LED Operation on page 31 They are Network When green the device is connected to a cellular network with an IP address assigned and a channel acquired Signal When green it is receiving a cellular signal Activity When green the radio link is active Power When green the device is connected to power e Reset Button Press and release to reboots the device If you want to reset the device to factory default settings hold the button down for 7 to 10 seconds Rear Panel The rear panel has the following connectors and controls Antenna GPS Antenna Diversity AUX Ethernet Connector Connector Antenna Connector Connector SA A SA jee GPS A USB Host device lt gt IOIO seria o un SEA erne PT USB Port Serial Port Power Connector Figure 1 2 GX Series Rear Panel e Antenna Connector This is the radio s receive and transmit port The device works with most cellular antennas with an SMA connector 8 4114008 Introduction to the AirLink GX Series Note For more information on antenna connection and use see Antenna
46. on Exposure This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and the user s body Warning This product is only to be installed by qualified personnel To comply with FCC IC regulations limited both maximum RF output power and human exposure to RF radiation maximum antenna gain must not exceed the values given in the tables in Maximum Antenna Gain Gain D antenne Maximal on page 61 Warning A minimum separation distance of 20 cm must be maintained between the antenna s used for this transmitter and all personnel Informations Importantes Pour les Utilisateurs Nord Am ricains sur L exposition aux Radiations Ce mat riel est conforme aux limites tablies par FCC IC en mati re d exposition aux radiofr quences dans un environment non contr l Ce mat riel doit tre install et utilis une distance d au moins 20 cm entrel antenne et le corps de l utilisateur Avertissement Ce produit est uniquement tre install par du personnel qualifi 4114008 Regulatory Information Pour se conformer aux normes FCC IC r glementation limit e la fois la puissance maximale de sortie RF et l exposition humaine aux rayonnements FF gain d antenne maximal ne doit pas d passer les valeurs indiqu es dans les tableaux de la section de gain d antenne maximal Avertisse
47. power cable to the device and if used to the external devices to be controlled monitored Note For details about the power connector see Power Connector Description on page 33 The battery connector cable should be no longer than 10 feet 3 meters 7 Turn on the power The device starts automatically as soon as it receives power as described in Starting the GX Series Device on page 30 29 AirLink GX Series User Guide 30 Starting the GX Series Device Upon receiving power the device automatically starts as indicated by the flashing LEDs If it does not turn on see that the e Power connector is plugged in e Power cable is connected to power line or battery power e Power is turned on or that the battery is fully charged e Ignition Sense pin 3 is connected to the battery or power source see Power Connector Description on page 33 for details After the initial power up to see if the device is properly connected and operating correctly 1 Inthe laptop connected to the device open a web browser 2 Inthe browser s address bar enter the IP address http 192 168 13 31 9191 Note It may take a minute or two for the device to respond after the first power up The ACEmanager login screen appears 3 Enter your user name and password The administrator user name is user and password is 12345 Log in to Acemanager UserName sid ee Figure 2 19 ACEmanager Login Screen 4114008 Instal
48. r network service type and frequency Note The values in the table are approximate antenna separation values for monopole or dipole type antennas Table 2 1 Recommended Antenna Separation Service Frequency Wavelength A Best Antenna Good Antenna MHz mm Separation mm Separation mm 1 2 1 4 WCDMA WCDMA CDMA EV DO CDMA EV DO GSM GPRS EDGE GSM GPRS 900 333 167 83 EDGE GSM GPRS 1800 167 83 42 EDGE GSM GPRS 1900 158 79 39 EDGE Rev 3 Oct 14 27 AirLink GX Series User Guide Table 2 2 Separation Examples for Specific Mobile Network Operator Bands Service Mobile Network Country Min Wavelength Best Antenna Good Antenna Operator Frequency mm Separation mm Separation mm MHz 1 2 A 1 4 Verizon US 401 8665657 AT amp T US 425 8415597 Bell Rogers Telus Canada 175 3172269 Antenna Recommendations Note Do not remove the diversity antenna The diversity antenna helps the device achieve the maximum network coverage The device works without one installed but with reduced network coverage Note If the antennas are located far away from the device keep the cables as short as possible to prevent the loss of antenna gain Warning The antenna should not exceed the maximum gain specified in Maximum Antenna Gain Gain D antenne Maximal on page 61 In more complex installations such as those
49. requiring long lengths of cable and or multiple connections you must follow the maximum dBi gain guidelines specified by the radio communications regulations of the Federal Communications Commission FCC or Industry Canada or your country s regulatory body if used outside the US Also see Important Information for North American Users on Radiation Exposure on page 60 for more information 28 4114008 Rev 3 Oct 14 Installation and Startup Mounting the GPS Antenna Mount the antenna where it has a good view of the sky such as on the roof the dashboard or the rear panel It should see at least 90 of the sky GPS antenna Cellular antenna Figure 2 18 Mounting the GPS Antenna Connecting the GX Series Note Route cables so that they are protected from damage and will not be snagged or pulled on There should be no binding or sharp corners in the cable routing Excess cabling should be bundled and tied off Make sure that the cables are secured so that their weight will not loosen the connector from the device over time Connect the RF antenna to the antenna connector If used connect the GPS antenna to the GPS antenna connector If used connect an RF antenna to the Diversity AUX antenna connector Attach a laptop to the device with the Ethernet cable Gr a SYS If used attach a device or computer to the RS 232 port and or the USB port Note Before proceeding turn off the power going to the device 6 Connect the
50. s device s 9 pin serial connector directly to most computers or other devices with a standard straight through cable This connector is used for device configuration and debugging This connector complies with the EIA RS 232D specification for DCE equipment The output driver levels swing from 7VDC to 7VDC with normal loading Note If you have a DCE device you need to use a null modem cable 5 4 3 2 1 9 8 7 6 Rev 3 Oct 14 37 AirLink GX Series User Guide 38 Figure 2 24 9 Pin Serial Connector Diagram Table 2 4 Serial Connector Pin out tone Pm Det dT osa 6 pesa OUT rors Le perse ar m o fasses a X Cards The AirLink GX Series has several optional factory installed expansion cards X Cards available to add more functions to the basic device They are configurable with ACEmanager and more information is available in the ALEOS Software Configuration User Guide which is available for downloading from the Sierra Wireless web site The available X Cards are e Wi Fi e 1 0 e Dual Ethernet If you have an X Card card installed on your device its type and status is shown on the ACEmanager home page Status gt Home Wi Fi X Card This card adds Wi Fi capacity to the device using the 802 11b g n standard It has the following modes e Client Mode where a GX device uses a Wi Fi client connection to connect to an access point rather than acting as an access point AP e Access Point Mode where
51. settings To reset the device to the factory default settings 1 Press and hold the Reset button until all the LEDs turn yellowish green about 7 10 seconds See Front Panel on page 8 The device reboots Once the reboot is complete and the LEDs resume their normal operating behavior the reset is complete Power Connector Description The GX Series device s power connector is a four pin connector that has e Two pins connecting DC voltage to the device e Two pins providing additional monitoring and control functions This section has information to help you plan your device s connection and configuration The connector s pin diagram is shown below It also shows the colors of the wires used on the DC power cable you can order from Sierra Wireless Rev 3 Oct 14 33 AirLink GX Series User Guide 34 Green wire To contact switch relay or external device Note Pin 4 has a maximum rating of 30V 150 mA White wire GX Power _ gt connector To vehicle ignition or to VCC if NOT connected to the ignition Pin 4 Digital I O Pin 3 Pin 4 is configured in ACEmanager Ignition Sense as Digital Input Relay Output 1 Pin 1 Note Colors are colors of Pin 2 VCC wires on the DC connector cable Ground Red wire Black wire Battery or Power Source 9VDC to 36 VDC 12 VDC Nominal Figure 2 21 GX Series device Power Connector Pin Diagram Pins 1 and 2 e Pin 1 VCC Connect to 12VDC
52. site Pin 4 This pin is a digital input output green wire on DC cable Pin 4 either e Monitors digital inputs and outputs e Drives a relay 35 AirLink GX Series User Guide It has a maximum rating of 30V and 50mA sink current The pin is user programmed For information on configuring Pin 4 Digital Input Relay Output 1 in ACEmanager refer to the ALEOS Software Configuration User Guide One way to use pin 4 is with events reporting In ACEmanager you 1 Create an Event This triggers the device to act when it sees a specific input For example you can tell the device to do something when the Pin 4 state Digital Input Relay Output 1 in ACEmanager changes This could be when a door is opened activating a switch attached to it Specify an Action These are instructions the device performs when it sees an event For exam ple an email could be sent to security saying the door is open giving the time location and other information There are several typical uses for Pin 4 36 As a digital input it monitors a switch using its opening or closing to record events or monitoring external voltages of up to 30VDC For example you could use it to measure the voltage on a 24VDC light bulb and have the device react when it turns on When the switch or input voltage is Open 2 2VDC to 30VDC It is read as a digital input 1 Closed 0 to 1 2VDC It is read as a digital input 0 AirLink GX device pe aN
53. t symbol indicates that usage restrictions apply CE The AirLink GX400 is compliant with the RF exposure requirements at 20 cm separation distance specified in EN 62311 2008 and 1999 519 EC for mobile exposure conditions provided the maximum antenna gain does not exceed the limits given in the table below Frequency Maximum MHz Antenna Gain dBi GX400 880 915 MC8705 module 1710 1785 1920 1980 Optional 2400 2483 5 Wi Fi Card Note This Wi Fi card only works in the 2 4 GHz banad Warning This product is only to be installed by qualified personnel Warning A minimum separation distance of 20 cm must be maintained between the antenna s used for this transmitter and all personnel Declaration of Conformity The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless UK Limited Suite 5 The Hub Fowler Avenue Farnborough Business Park Farnborough United Kingdom GU14 7JP 4114008 Rev 3 Oct 14 Regulatory Information WEEE Notice If you purchased your AirLink GX series in Europe please return it to your dealer or supplier at the end of its life WEEE products may be recognized by their wheeled bin label on the product label 63 AirLink GX Series User Guide 64 4114008 Index A ACEmanager configuring device with 45 AirVantage AVMS 12 ALEOS default user name and password 30 descriptio
54. tartup AirLink device configured in ACEmanager to send an email when storage tank Is Level Full almost empty 5 V on pin Storage tank Sensor output level sensor voltage 20 V Analog voltage input Storage available on connector Tank pins 7 8 14 15 Note Pins have a maximum rating of 30 V 200 pA Level Almost empty Sensor output voltage 5 V Figure 2 28 I O X Card Analog Voltage Inout Operation I O X Card RS 232 Port Four pins on the high density DB15 support a 4 wire RS 232 interface The interface also supports features like AT TCP PAD and UDP PAD Table 2 8 1 0 X Card RS 232 Port Output low state voltage range VOL 7 0 Specification Parameter i Typical Output high state voltage range VOH 7 0 Short circuit current 1 short 35 Leakage current 1 leak 0 1 Rev 3 Oct 14 Input low state voltage range VIL Input high state voltage range VIH Input resistance R in Note There is no connection for RI DCD DTR or DSR These are available on the DB 9 serial port See Serial Port on page 37 Dual Ethernet X Card This card adds two RJ 45 Ethernet ports to the device for a total of three The two Ethernet ports on the X Card are bridged with the device s main Ethernet port automatically becoming part of the same subnet The main Ethernet port on the rear panel is a high performance Ethernet port with data rates up to 100 Mbps The Dual Ethernet X Card
55. ting the SIM card Wi Fi X Card installed 7 Ensure the black gasket is in place at the base of the SMA antenna connector 8 Re install the decorative black cover a Line up the SMA antenna connector with the hole in the cover b Tilt the rear of the cover slightly to make sure the front bottom of the cover seats in the front ridge Slide the cover into place and then push the top of the cover down It may require some force to make sure the 4 holes in the cover line up with the threaded holes on the top of the device You may need to push from the front as well to ensure that the holes line up properly 9 Use the 4 screws saved in step 2 to re attach the decorative black cover Torque the screws to 5 in lb 0 6 N m Ensure that the screws are tight so that the seal underneath the decorative black cover is tight against the device 18 4114008 Installation and Startup SMA antenna connector lock washer hexagonal nut Figure 2 6 Replacing the screws nut and washer Wi Fi X Card installed 10 Place the lock washer onto the SMA antenna connector and move it to the back of the connector so it is touching the decorative black cover 11 Install then tighten the nut with a 5 16 or 8 mm socket torque wrench to a torque spec of 8in lbs Installing the SIM Card I O X Card present Important Failure to follow these instructions carefully may damage the X Card and void the warranty agreement To install a
56. tured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group and MMP Portfolio Licensing 2014 Sierra Wireless All rights reserved Sierra Wireless AirPrime AirLink AirVantage and the Sierra Wireless logo are registered trademarks of Sierra Wireless Watcher is a registered trademark of NETGEAR Inc used under license Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS X are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMVN is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners International Contact Information Please contact your AirLink Reseller for technical support AirLink Sales airlinksales sierrawireless com AirLink Support support sierrawireless com AirLink RMA Repairs repairs sierrawireless com AirLink Online Support www sierrawireless com Support SupportCenter Knowledgebase AirLink Software www sierrawireless com Support Downloads Downloads Corporate Web Site www sierrawireless com Sierra Wireless Headquarters Contact Information Postal Address Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Consult our website for up to date product descriptions documentation application notes firmware upgrades troubleshooting
57. uring external voltages 35 Mounting general instructions 25 Mounting vehicle 25 O On Off device turn on with qualified voltage 34 Output Input X Card 39 P Password and user name default 30 Pinging device with command line prompt 31 65 AirLink GX Series User Guide Power battery connection 34 connector measuring external voltages 35 qualified voltage for device turn on off 34 stop draining battery when engine off 34 R Receive port backup 9 Reset button 8 RS 232 port on rear panel 9 on X Card 39 S Serial port RS 232 9 virtual serial port 45 SIM card installing 14 T TCP PAD 9 U UDP PAD 9 66 USB port on front panel 9 uses of installing drivers for 45 User name and password default 30 V VCC connector 34 Vehicle antenna safe mounting 25 battery connection 34 connection of Pin 3 for device turn on off 34 Virtual Ethernet port 9 Voltage analog voltage sensing pins on X Card 39 monitoring battery or power input 35 starting device with qualified voltage 34 W Wi Fi X Card 38 X X Card 10 38 analog voltage input pins 42 digital I O analog voltage sensing pins 39 installed indicator in ALEOS 38 Wi Fi 38 4114008 fey SIERRA WIRELESS
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