Feedback Reminder User Manual
Contents
1. will be sent to all the buyers on your awaiting feedback list within the hour To customize your reminders message proceed to the next step Change your reminder s message Step 1 In your control panel you will be able change your reminders message You can access your control panel by going to My eBay gt Applications gt Feedback Reminder Step 2 To change your reminder s message visit your Message tab Step 3 In your Message tab you will be able to choose one of our versions for your reminder s message or write your own By default our version 1 will be sent as your message Please visit your Settings tab to activate your feedback reminders e Message Blacklist Help 9 0 ITEMS AWAITING FEEDBACK TOTAL REMINDERS SENT K Dashboard Settings Message Blacklist Help Settings By default your reminders will be sent 14 days after the purchase You can change that by setting here custom settings for your reminders Buyers in the U S Automatically send feedback reminders 14 daysafteritem purchased Buyers outside the U S Automatically send the feedback reminders 14 purchased email me a copy when a reminder is sent Send a 2nd reminder 3 Daysafter the 1st reminder Dashboard Settings Message Blacklist Help Choose here the version for your reminder s message or write your own Version 1 v Version 1 Version 2 ir purchase Custom Step 3 In these fields you2. Feedback Reminder User Manual Step by step Guide The following guide will explain how to setup Feedback Reminder You will also find here a list of frequently asked questions and answers If you need any further assistance visit our Support center at support 3dsellers com Table of contents Subscribe to Feedback Reminder Activate schedule your reminders Change your reminder s message Add remove buyer from blacklist FAQ oe eS S Subscribe to Feedback Reminder Step I Subscribe to the application at eBay s app center Step 2 If you aren t logged in in eBay you will be asked to login Step 3 In the next page you will be asked to agree to ours amp eBay s Terms Once you ve read them checkmark both boxes and click continue Step 4 If this is the first eBay app you re signing up to you will be asked to set up your recurring payment in PayPal for your eBay apps Step 5 Wait while your app is activated Keep in mind that you will also need to activate the app in your control panel s m p Feedback Reminder By 3DSellers Release Date Feb 08 2013 Categories Customer support Marketing amp merchandising Boost your feedback score Must have app for sellers of all sizes Average Rating 4 star ebay Welcome to eBay Sign in e Email or user ID your ebay user id Password Forgot your user ID or password O Stay signed in o protect your privacy remember to sign out when you r
3. can edit the subject amp body of your message Title Thank you for your purchase Hi Thank you very much for purchasing item_name Keep in mind that the field item_name will be replaced was just checking my feedback page and noticed that you never left feedback for this purchase i Since feedback is so important on eBay and helps us all separate the good guys from the not so good guys urge you to leave automatically with the name of the item purchased by the coh Sey ae hac b You can easily leave feedback for your purchase here U y e r http feedback ebay com ws eBay SAPI dll LeaveFeedbackShow item_name will be replaced with the title of the relevant product Save Step 4 Once you ve finished editing your message click on Save to save your changes Add remove buyer trom blacklist In your Blacklist tab you will be able add the names of buyers you don t want to send feedback reminders to Step I In your control panel visit your Blacklist tab You can access your control panel by going to My eBay gt Applications gt Feedback Reminder Step 2 i l Dashboard Settings Message Blacklist Help To add a name enter the buyer s eBay user ID in the given l field and click on Ada Blacklist You can list here buyers you don t want to send reminders to Don t send a feedback reminder to the following eBay buyer Sep 2 UN To remove a buyer s name from the list click o
4. consent to eBay transferring necessary account information to the provider named on this page to enable the application and link my account to the application I agree to 3Dsellers Terms and 3Dsellers Privacy Policy ecm Cancel Choose a payment method for your webstore 3dsellers com fees This payment method will be used to automatically pay for the plan you have selected Currently a PayPal account is required for these subscriptions PayPal a Your PayPal account email address Please make sure to log in to PayPal with this information If you don t have a PayPal account you can create a new PayPal account now PayPal is a safe convenient way to automatically pay your Apps for eBay subscriptions Log in to PayPal Cancel ebay cea Search All Categories X Please wait while your app Feedback Reminder is being activated mL FEEDBACK 12 REMINDER Feedback Reminder Feedback Reminder Sample Plan Step 6 May 26 2014 Feedback Reminder Subscribed Start Next you will be redirected to your app management BEBOS an Feedback Rein Sar Pi Cont Suppor area on eBay here you will find the Start button for jook the app Click on the Start button to login to your control panel Step f Activity Messages 50 Account Applications Apps center Manage applications Next you will be sent to your control panel to activate Pees ee your reminders her eBay solutions Check out our o
5. e done shopping Leam more Choose your subscription plan J Currently a PayPal account is required for subscribing to Apps for eBay B FEEDBACK REMINDER Feedback Reminder Feedback Reminder Send automatic feedback reminders to your buyers Pricing details Free Trial Expired N A Usage fee 7 days free trial then 3 99 per month Free trial only available for the first time you subscribe to the application An automatic payment method is setup for this application already You can change your payment information in My eBay by clicking the Change link next to the Automatic Payment Method section under the eBay Applications Fees heading Legal Terms and Conditions Apps on the eBay platform may be provided to you either by eBay or by third party providers Unless eBay is listed as the provider of a particular application a third party and not eBay is responsible for the application and related content Third party terms may apply to your use of the application so make sure you read those terms carefully If you are subscribing to a third party application we may need to share some account information like your name address and email address with the application provider and link some of your account features to the application to allow you to use the application on eBay I agree to eBay s Terms of Use for Apps Also in order to allow the developer named on this page to provide me with the developer s services I
6. n the x sign near the buyer s name y Following buyers will not get feedback reminders ons ell FAQ Q What is Feedback Reminder A Feedback Reminder sends automated reminders to your buyers through eBay s messaging system reminding your buyers to leave feedback for their purchase Q Does it work A Yes Feedback Reminder has been proven to show immediate results and to increase sellers positive feedback in up to 50 Q My reminders are sent too early how do change that A You can change when your reminders are sent in your control panel under your Settings tab Q What are my items awaiting feedback A Your items awaiting feedback list is an eBay list that includes all the items that sellers did not leave feedback for It also includes all items that you purchased and haven t left feedback for Q When will my reminders be sent A Your reminders will be sent up to an hour after you ve activated Feedback Reminder You can check that your reminders are sent in your dashboard by checking your Last reminders sent list and Total reminders sent counter Q How do access my control panel A To access your Feedback Reminder contro panel login to your eBay account Then go to My eBay gt Applications gt Feedback Reminder Q How do know which reminders were sent A You can view in your dashboard the last 10 reminders that were sent You can also see all the reminders that were sent in
7. ther eBay solutions Feedback Reminder Please visit your Settings tab to activate your feedback reminders Dashboard Settings Message Blacklist Help 9 0 z ITEMS AWAITING FEEDBACK TOTAL REMINDERS SENT Last reminders sent Buyer ID Item name Date Sent Shipping Date 97corsacity ABSOLUT Mini Bar Limited Edition Vodka 1L Skin 2014 05 26 2014 05 09 Cover 11 10 20 08 13 21 wutik Build Business Web Site Webmaster Online VIDEO 2014 05 26 2014 05 06 Course 11 10 18 00 00 17 esal6981 ABSOLUT Mini Bar Limited Edition Vodka 1L Skin 2014 05 26 2014 05 03 Cover 11 10 16 04 12 48 Show More Tutorial FAQ User Manual Support Center Activate schedule your reminders Step I Once you ve signed up to Feedback Reminder you will be sent to your control panel You can alSo access your control panel by going to My eBay gt Applications gt Feedback Reminder step A ed Ge GRE ortor eo ARET At the first tab of your control panel you will find your Pies PAE E dashboard You can check here the number of items you eee eee are have awaiting feedback the number of reminders that Feedhaek Reminder were sent and the last reminders sent Please visit your Settings tab to activate your feedback reminders The Items awaiting feedback counter is based on eBay s Dashboard Settings Message Blacklist Help awaiting feedback list It shows you all the buyers you sold z F f i ws to In the past 60 da
8. your sent folder under your eBay message board at My eBay gt messages gt sent Q I ve changed my eBay user ID what should do A If you ve changed your seller ID please contact us at support 3dsellers com so that we can update your new user ID in our database
9. ys that still haven t left feedback ITEMS AWAITING FEEDBACK TOTAL REMINDERS SENT Last reminders sent The Total reminders sent counter shows you all the oes rs reminders that were already sent to buyers Once you sc Wai activate your reminders reminders will be sent to all the buyers on your awaiting feedback list The Last reminders sent table shows you the last 10 reminders that were sent to your buyers including the buyer s eBay ID Item name purchase date and the send date Before activating your reminders the list will be empty and Total reminders sent counter will show O To activate your reminders and remove the red alert at the top of your control panel visit your Settings tab Step 3 In your Settings tab you will be able to activate amp schedule your reminders By default your reminders will be sent 14 days after a purchase was made But you can schedule your reminders to be sent from 3 to 60 days after the purchase You can also schedule your reminders according to when you ship your item If you ship internationally you can setup a different time for sending reminders to your international buyers You can also choose to email yourself a copy of each reminder You can also choose to send a 2 follow up reminder and set a time for the follow up reminder Once you ve set up your reminders settings click on Activate to activate your reminders Your reminders
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