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User`s manual (Canada version) - Vt.vtp

1. 123 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user s manual for quick reference Q NOTES e If you do not press any keys after you enter the remote access code all new messages play If there are no new messages all old messages play e Once the new messages have played the telephone announces the help menu options If you do not press any key within 20 seconds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code e When the memory is full the answering system answers incoming calls after 10 rings and announces Memory is full Enter the remote access code 124 Appendix Adding and registering cordless handsets headsets Your telephone can support up to 12 DECT 6 0 cordless handsets AT amp T model TL86003 sold separately or up to ten cordless handsets and two DECT cordless headsets sold separately Visit www telephones att com headsets for a list of compatible DECT 6 0 cordless headsets Each new cordless handset or headset must be registered to the telephone base before use You must register each cordless handset and headset separately To register a cordless headset to this telephone system please refer to the corresponding user s manual for details To register a cordless handset see below The handsets p
2. The caller information is unavailable There are no entries found when you download a cell phone directory from the cell memory There are no entries found when you download a cell phone directory from your SIM card There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories There are no messages in the answering system The phone lost connection with the telephone base or did not have a strong enough signal and the phone call ended Someone else is already using the directory or caller ID log When a handset tries to access the answering system or Bluetooth menu during battery backup mode The telephone number you have entered is already in the directory The telephone base has lost power or the handset is out of range 134 Appendix Display screen messages Screen messages One handset has started a PTT session to another handset and telephone base You have started the PTT process with a cordless handset You have started the PTT process with the telephone base The PTT session is ended QUIET mode is turned off The handset is registering to the telephone base The telephone base has the maximum of 12 handsets registered to it The handset registration is not successful The ringer is off temporarily while the device is ringing An entry has been successfully saved in the directory Screen display before handset registration You try
3. Cordless handset and telephone base settings Caller ID announce To use the caller ID announce feature you must subscribe to caller ID service from your telephone service provider The caller ID announce feature lets you know who s calling without having to look at the display When you have an incoming call the cordless handset and telephone base speak Call from and the name of the caller based on the directory or caller ID information If the caller s name is private or unknown the phone number up to the last 11 digits will be spoken If the caller s phone number is also private or unknown no information will be spoken The default setting of caller ID announce feature is On To turn on or off the caller ID announce feature Using the telephone base 1 Press NANI in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Caller ID Annc and then press 8M3 3 Press WCID ADIR V RECORD or A DELETE to choose On or Off and then press HMA You hear a confirmation tone and the screen shows CID Annc ON OFF on all HS amp BS briefly before returning to the previous menu Q NOTES e When there are up to five handsets registered the telephone system supports caller ID announce for all handsets If six or more handsets are registered the system supports caller ID announce for the first four registered handsets only e This feature does not announce information for call waiting cal
4. The telephone base and all cordless handsets display either CL A On hold CL B On hold or CL A amp B On hold To resume the cell call On hold Using a cordless handset e Press A CELL or B CELL on the handset Using the telephone base e Press CELL A or CELL B on the telephone base Q NOTE If you have turned on your answering system and you do not answer the incoming call on line 1 or line 2 the call is answered by your answering system 57 Telephone operation Telephone operation Make answer or end a softphone call You can make and receive calls on line 1 line 2 or cell lines or softphone VoIP calls by using the AT amp T Softphone Call Manager installed on your computer see page 11 Before managing a softphone VoIP call make sure Skype or Lyncis installed To make a Skype call Using a cordless handset or the telephone base e Enter the telephone number in idle mode and then press foglev N l to dial a softphone call To answer an incoming Skype Lync call Using a cordless handset e Press 4 SPEAKER or INAM to answer an incoming softphone call Using the telephone base e Press SPEAKER or lift the corded handset to answer an incoming softphone call To hold a Skype Lync call Using a cordless handset or the telephone base e Press HOLD to hold the softphone line The handset screen displays PC CALL ON HOLD e Press to resume the call To end a Skype Lync call Using a cordless
5. 2 LINE or SPEAKER on the telephone base Both handsets and the telephone base show Intercom and the outside call is still on hold 4 From this intercom call you have the following options e You can transfer the call Press JAO and then press to select Transfer on the calling handset Your screen shows Call transferred The other handset automatically connects to the outside call e You can let the other device join you on the outside call in a 3 way conversation Press 0e and then VCID or ADIR to highlight Share call and press giga e You can end the intercom call and continue the outside call with your cordless handset Press OFF CANCEL ANDP LINE 1 FLASH LINE 2 FLASH WA CELL or WB CELL on your cordless handset The ended intercom call party hears four beeps and the destination device screen shows Intercom ended o NOTES If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers press oFF CANCEL or END on the originating handset e If the called device does not answer within 100 seconds or it is in use on a call or out of range the initiating device shows No answer Try again and returns to the outside call TT Multiple handset use Call transfer using intercom Using the telephone base 1 When on an outside call press 0 Mie 2 Press Hdt to choose Intercom The call is automatically put on hold If you have one handset the outside call
6. Try installing your phone as far away as possible from electronic devices such as television sets VCRs or other cordless telephones Remove the battery Install the battery again and place the cordless handset into charger Wait for the cordless handset to re establish its connection with the telephone base Allow up to one minute for this to take place Your line cord may be defective Try installing a new line cord 143 Appendix Troubleshooting My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Move your telephone base to a higher location The phone may have better reception when installed in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply The charge light is off Make sure you plug the power and line cords i
7. turns on If you have trouble pairing your cell phone it may not be compatible with your TL86103 Check the Bluetooth compatibility list at www telephones att com bluetooth Q NOTES The pairing process may take up to one minute If the pairing process fails turn off the Bluetooth feature on your cell phone and on the TL86103 by pressing Cell A or CELL B Repeat the steps as mentioned above to pair and connect again In some cases it may take you a few attempts to complete the pair process The steps for the pairing process may vary for different cell phones If this happens follow the prompts on your cell phone and your TL86103 to complete the pairing process Refer to the user s manual of your cell phone on how to search for or add a new Bluetooth device 23 Bluetooth Bluetooth setup Add a headset Before you begin make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device Refer to your Bluetooth headset user s manual to learn how to search for or add new Bluetooth devices To pair and connect a headset Using the telephone base 1 Press XY on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR RECORD or 4 DELETE to highlight Bluetooth and then press faf 304 3 Press WCID ADIR V RECORD or A DELETE to choose Add device and then press SjaWzeqy 4 Press WCID ADIR V RECORD or 4 DELETE to highlight Add headset and then press
8. 2 Press WCID or ADIR to highlight Equalizer and then press AMZA 3 Press WCID or ADIR to select Natural the default setting Treble 1 Treble 2 or Bass and then press gig Using the telephone base 1 While on a call on line 1 line 2 or a cell line press JA 2 Press WCID ADIR W RECORD or 4 DELETE to highlight Equalizer and then press JEZA 3 Press WCID ADIR V RECORD or A DELETE to select Natural the default setting Treble 1 Treble 2 or Bass and then press Gaaxeqj Q NOTES If you press SPEAKER to switch the call between a cordless handset and the handset speakerphone or press SPEAKER 14 to switch between the corded handset and telephone base speakerphone the audio setting remains unchanged e The current equalizer setting remains unchanged until a you select a new setting 67 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial list while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID log or redial list Using a cordless handset To access the directory while on a call 1 2 3 3 Press JAN Press WCID or ADIR to highlight Directory and then press Gaqxeqy Press WCID or ADIR to highlight the desired directory and then press REVIEWS Press WCID
9. Bluetooth device Make sure that your headset is on the active devices list I cannot put my headset in discoverable mode Refer to the user s manual of your headset for information on how to set your headset to discoverable mode Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base Carefully follow the pairing process on pages 22 25 Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds and then plug it back in Repeat the above suggestions don t know how to search for or add new devices on my cell phone Most cell phones have the Bluetooth feature in the connection or setup menus Please refer to the user s manual of your cell phone In general press the menu key on your cell phone and then look for the Bluetooth menu in the settings or connection menu In the Bluetooth menu select the option to search for or add new devices My cell phone disconnects with the telephone base e Turn off your cell phone and then turn it on again Make sure that you are not using your cell phone when on a cell call 137 Appendix Troubleshooting My cell phone is connected to the telephone base but cannot make a cell call e Make sure that your cell phone is not in use when you are trying to make a cell call e For some smartphones make sure that the cellular function is turned on Bl
10. This is also known as a Passkey or Passcode 21 Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone or headset with your telephone you must first pair and connect your Bluetooth cellular phone or headset with the telephone base The TL86103 can then be used to make or answer calls on the cell phone line Bluetooth wireless technology operates within a short range up to 30 feet When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base keep the device within 15 feet of the telephone base for optimal performance Add a cell phone Before you begin make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device Refer to your cell phone user s manual to learn how to search for or add new Bluetooth devices To pair and connect a cell phone Using the telephone base 1 Press NY on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or A DELETE to highlight Bluetooth and then press 33a seqj 3 Press Yda to choose Add device Press to choose Add cellular The screen displays Please wait followed by 1 If cell is connected to BT device please disconnect it The cell device lights CELL A and CELL B HEADSET 6 on the telephone base flash alternately e lf there are already 4 paired devices on the device list the 4th one will be automatically removed regardless of whether the ne
11. While reviewing the caller ID log press pound key repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press pound key Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing Press 1 or saving it in the directory until the number is in 3 the correct format for dialing To call the number using line 1 or line 2 Press LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER on a cordless handset or press 1 LINE 2 LINE or SPEAKER 4 on the telephone base to call using line 1 or line 2 OR Lift the corded handset To call the number using a cell line Press CELL A or CELL B on a cordless handset or CELL A or CELL B on the telephone base to call the number using the cell line Dial a caller ID log entry Using a cordless handset 1 When in the caller ID log press WCID or ADIR to browse 2 Press LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER to dial the displayed entry using line 1 or line 2 OR Press CELL A or CELL B to dial the display entry using the cell line Using the telephone base 1 When in the caller ID log press WCID ADIR V RECORD or A DELETE to browse 2 Press 1 LINE 2 LINE SPEAKER 4 or lift the corded handset to dial the displayed entry using line 1 or line 2 OR Press A or CELL B to dial the display entry using the cell lin
12. connection is made both your and the destination device screens display Press and hold PTT to talk Press and hold PUSH TO TALK A chirp indicates your microphone is on Speak towards the device Your voice is broadcast to the destination device While you are speaking your handset shows PTT To HANDSET X or PTT To BASE 0 Release PUSH TO TALK after speaking Both devices beep once again and the screens show Press and hold PTT to talk and then you can press and hold PUSH TO TALK to continue speaking or the destination device can respond see Answer a PTT call on page 83 To end the PTT call press OFF canceL or XJ or place the handset in the charger The handset shows Push to talk ended i NOTE After PUSH TO TALK is released the PTT call remains open for a short time If no one presses PUSH TO TALK within 10 seconds the PTT call ends automatically 80 Multiple handset use Push to talk PTT Using the telephone base 1 There are a few ways to begin a PTT call to a single handset When the telephone base is not in use e If you have one handset press and hold PTT e If you have more than one handset Press PTT and then use the dialing keys to enter the destination handset number OR Press WCID ADIR V RECORD or A DELETE to highlight the destination handset number and then press Kia steqy or PTT The telephone base shows Connecting to HANDSET X HANDSET represents the handset name X re
13. fire or electric shock Safety information Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where
14. set period of time 1 12 hours However the handset locator paging tone and any sound generating operations initiated by users such as making calls by using the speakerphone or setting ringer volume will sound as normal After you turn on QUIET mode this feature activates immediately and the answering system turns on automatically When QUIET mode is on the answering system takes calls and records messages without broadcasting them To turn QUIET mode on 1 Press and hold QUIET in idle mode to enter the QUIET mode setting screen The screen shows SET QUIET MODE DURATION 1 to 12 hours __ 2 Use the dialing keys to enter the desired number of hours 1 12 you would like to turn on QUIET mode and then press Kaa zegy The screen briefly displays Answering sys is ON during quiet mode and then displays Fie steadily in the idle screen To turn QUIET mode off e While QUIET mode is on press and hold QUIET The screen then shows Quiet mode is off and you hear a confirmation tone Q NOTES e If you change the base ringer handset ringer ringer volume key tone or caller ID announce features when QUIET mode is on the sample plays but the feature is still muted after saving the setting e After QUIET mode is turned off or the set period of time has expired all muted features will be activated again e The PTT function is not available when QUIET mode is on Web address You can use this feature to view the AT amp T website addre
15. 2 Use the dialing keys to enter the desired number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing after you end the call Hold You can place a call on hold You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes You hear another alert tone at the telephone base 30 seconds later At 15 minutes on hold the call on hold automatically disconnects To place a call on line 1 or line 2 on hold e Press HOLD on a cordless handset or the telephone base L1 On hold and or L2 On hold appears on the cordless handset and telephone base 1 2 or 142 flashes on the screens of the handset and the telephone base To resume a call on line 1 or line 2 on hold e Press LINE 1 FLASH or LINE 2 FLASH on a cordless handset or press 1 LINE or 2 LINE on the telephone base To place a cell call on hold e Press HOLD on cordless handset or the telephone base CL A On hold CL B On hold or CL A amp B On hold appears on the handset and telephone telephone base To resume a cell call on hold e Press WA CELL or B CELL on the cordless handset or press CELL A or CELL B on the telephone base 66 Telephone operation Options while on calls Equalizer The equalizer feature enables you to change the audio quality to best suit your hearing Using a cordless handset 1 While on a call on line 1 line 2 or a cell line press Lien
16. 3 Press to choose Home Press WCID or ADIR to highlight Home area code and then press HMA The screen briefly shows Only for 7 digits dialing from Caller ID log 5 Use the dialing keys to enter a three digit home area code e Press MUTE DELETE or to erase a digit e Press and hold mutE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right 6 Press to confirm You hear a confirmation tone and the screen shows Area code will not be shown in Caller ID log briefly before returning to the previous menu 44 Telephone settings Cordless handset and telephone base settings Using the telephone base 1 Press NM in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Directory and then press Haize 3 Press o pagfe x to choose Home 4 Press WCID ADIR W RECORD or 4 DELETE to highlight Home area code and then press ajaseqy The screen briefly shows Only for 7 digits dialing from Caller ID log 5 Use the dialing keys to enter a three digit home area code e Press A DELETE or EYXeL iy to erase a digit e Press and hold A DELETE to erase all digits e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or SKIP to move the cursor to the right 6 Press AM3 to confirm You hear a confirmation tone and the screen shows Area code will not be shown in Caller ID log briefly before returning to the previous menu Q NOTE e Ifin th
17. 8M3 The screen displays Please wait followed by If headset is connected to cell please disconnect it e If there are already 4 paired devices on the device list the 4th one will be automatically removed regardless of whether the new device pairing is successful or not e lf there is another headset already active the screen will show Only Bluetooth headset in slot B can be ready for connection and then Please wait followed by Headset X is deactivated 5 Press NJA The screen displays Pls set headset to discoverable mode Set your headset to discoverable mode refer to the user s manual of your headset and then press NJU e All devices that are connected to the telephone base are temporarily disconnected 6 The screen displays Searching for Bluetooth headsets T When the screen displays the found devices press vCID ADIR V RECORD or A DELETE to highlight your headset if necessary and then press 8gig e Enter the PIN of your headset if required The PIN for most Bluetooth devices is 0000 refer to the user s manual of your headset and then press NJA 24 Bluetooth Bluetooth setup 8 The screen displays Adding Headset A when the base is connecting to your headset 9 When a device is successfully connected the telephone base displays Headset A is added and connected to base and the corresponding status icon B displays You hear a confirmation tone CELL B HEADSET light on the telephon
18. Android cell phone receives text messages e mails or social media updates You can turn on or off the alert tone using the code as described below To turn off the alert tone e Press XM on the cordless handset or telephone base in idle mode and then enter 252 You hear a confirmation tone To turn the alert tone back on e Press XM on the cordless handset or telephone base in idle mode and then enter 251 You hear a confirmation tone 50 Telephone operation Telephone operation Make answer or end a call on line 1 or line 2 The TL86103 telephone base can be used to make or answer calls on up to two individual landlines pages 9 and 10 Using a cordless handset To make a call on line 1 or line 2 e Press LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER and then enter the telephone number To predial a call on line 1 or line 2 e Enter the telephone number and then press LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER To answer a call on line 1 or line 2 e Press LINE 1 FLASH LINE 2 FLASH 4 SPEAKER or any dialing key 0 9 or TONE To end a call on line 1 or line 2 e Press OFF CANCEL or place the cordless handset into the charger Using the telephone base To make a call on line 1 or line 2 e Press 1 LINE 2 LINE or SPEAKER and then enter the telephone number OR e Lift the corded handset and then enter the telephone number To predial a call on line 1 or line 2 e Enter the telephone
19. Cell to your Android cell phone using the Google Play Store app Scan the QR code on the right to download the application Connect to Cell is a trademark of Advanced American Telephones Android and Google Play are registered trademarks of Google Inc 20 Bluetooth Glossary of terms Below are some terms used in this user s manual to help you become familiar with using your Bluetooth devices and your new AT amp T telephone system Active devices the Device list has two active slots for two cell phones or one cell phone and one headset When a device in the list is active it will have an A or B in front of the device name In order to use a Bluetooth device ona call it must be in an active slot and be connected Bluetooth cell phone refers to a mobile Bluetooth enabled cellular telephone CELL line the telephone line associated with your cell phone service On your TL86103 press A CELL or B CELL on a handset or Cell A or CELL B on the telephone base to use the cell line Connected when you pair a Bluetooth device to the TL86103 it is placed in an active slot and automatically connected When a device is connected anA 3 and or B will display on the screens of the handset and the telephone base CELL A and or CELL B HEADSET 6 light on the telephone base will be on If a device loses its connection to the telephone base it must be reconnected before you can use the device with the teleph
20. Headset X X represents the slot of the device Press M to confirm The telephone base displays Device removed from device list and you hear a confirmation tone 27 Bluetooth Bluetooth setup Replace an active device If you already have 2 active devices and you want to activate a different one you must deactivate one of the 2 active devices To replace an active device 1 Press SX on the telephone base in idle mode 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Bluetooth and then press 31304 3 Press WCID ADIR RECORD or 4 DELETE to highlight Device list and then press Hai 3e 4 Press WCID ADIR V RECORD or 4 DELETE to highlight the device you want to activate without a prefix A or B and then press e sygte y 5 Press WCID ADIR V RECORD or 4 DELETE to highlight Connect and then press HAZAJ The handset displays Only 2 devices can be ready for connection and then a list of devices for deactivation 6 Press WCID ADIR V RECORD or 4 DELETE to highlight the device to be deactivated and then press NZA The screen displays Cell Phone X is deactivated or Headset X is deactivated X represents the slot of the deactivated device and you hear a confirmation tone The screen then displays Connecting Cell Phone X to the base or Connecting Headset X to the base X represents the slot of the replacement device T Depending on your cell phone settings you may need to press a k
21. If QO and L1 XX New msgs and or L2 XX New msgs display on the telephone base and handsets there are new messages in the built in answering system To listen to messages recorded on your digital answering system press gt m LINE 1 MAIL BOX or m LINE 2 MAIL BOX on the telephone base To listen to messages with a cordless handset see To listen to messages on a cordless handset on page 118 if X Maz or M42 and L1 Voicemail and or L2 Voicemail display on telephone base and handsets your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your
22. Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The handset beeps twice at the end of the List 3 Press LINE 1 FLASH LINE 2 FLASH or SPEAKER to dial using line 1 or line 2 or press A CELL or B CELL to dial using the cell line OR 1 Press LINE 1 FLASH LINE 2 FLASH or SPEAKER to use line 1 or line 2 or press 4A CELL or B CELL to use the cell line and then press REDIAL PAUSE 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The handset beeps twice at the end of the List e If you are using the cell line press to select the desired number 3 Press to dial the number displayed 70 Telephone operation Redial OR You can also insert the area code to the redial number before dialing 1 Enter the area code in idle mode and then press REDIAL PaAusE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays and then press ANd The area code will be added in front of the selected redial number 3 Press LINE 1 FLAsh LINE 2 FLASH or SPEAKER to dial using line 1 or line 2 or press WA CELL or B CELL to dial using the cell line Using the telephone base 1 Press REDIAL PAUSE in idle mode 2 Press WCID ADIR V RECORD or A DELETE to browse until the desired number displays The telephone base beeps twice at the end of the list 3 Press LINE 1 LINE 2 or SPEAKER to
23. The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please e Remain on the line and briefly explain the reason for the call before hanging up e Perform such activities in off peak hours such as early morning or late evening Industry Canada This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Indust
24. VTech Holdings Limited is under license VTech Holdings Limited is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 The Skype name is a trademark of Skype Microsoft Lync is a registered trademark of Microsoft Corporation Connect to Cell is a trademark of Advanced American Telephones Android and Google Play are registered trademarks of Google Inc iPhone is a registered trademark of Apple Inc Printed in China Issue 1 1 AT amp T 05 14
25. W RECORD or A4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press Gaaeqj The system announces Record after the tone Press STOP when you are done Speak towards the telephone base to record your announcement Press sumed to end recording Your recorded announcement plays To listen to the recorded announcement again scroll to Play annc and press JEZA see page 106 107 Answering system Answering system settings To delete your outgoing announcement Using the telephone base 1 When the telephone base is in idle mode press WSN to enter the main menu 2 Press to select Answering system 3 Press VCID ADIR V RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press gZ 4 Press again to select Announcement 5 Press WCID ADIR V RECORD or A DELETE to highlight Play annc and then press Hga 6 While the announcement is playing press A DELETE to delete the announcement The screen shows Annc Reset To reset your outgoing announcement 1 When the telephone base is in idle mode press HANY to enter the main menu 2 Press to select Answering system 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press JJZ 4 Press again to select Announcement 5 Press WCID ADIR V RECORD or 4 DELETE to highlight Reset anne and then press 3aqzeqy The screen shows Reset to default annc 6 Press Sto confirm The screen shows Announcem
26. W VOLUME A on the telephone base when the volume is already at its highest or lowest setting OR Call waiting tone OR Error tone OR Registration slots are full Confirmation tone The system has completed the command successfully three rising tones 130 Appendix Screen icons alert tones and lights Lights atat Large tilt backlit display LINE 1 ANS ON OFF LINE 2 ANS ON OFF m a Steadily on when the f z1 re 3 _ DELETE answering system is on s ee i cH o5 wno i l lt SPEAKER 4 s7 108 9 Steadily on when the WX x0 am speakerphone is on sree fanua j E fy CELL A or CELL B e Steadily on when cell A or cell B is in use e Flash quickly when there is an incoming call on cell A or cell B e Flash slowly when the call on cell A or cell B is on hold CHARGE light Steadily on when the handset is charging in the charger LINE 1 or LINE 2 e Flash quickly when there is an incoming call on line 1 or line 2 ond m5 im is on hold Be cle 4 SPEAKER fad we e Flash slowly when the call on line 1 or line 2 Steadily on when the speakerphone is on 131 papas CELL A CELL B HEADSET lights e Steadily on when the telephone base is paired and connected with a Bluetooth device e Flash alternately while pairing a Bluetooth device e Flash quickly when there is a
27. While reviewing the redial list directory or caller ID history press to delete an individual entry e While predialing press to delete digits e While entering or editing a directory entry press to erase a digit or character or press and hold to erase all digits or characters Getting started Quick reference guide handset Handset side view PUSH TO TALK e Press to initiate a one to one page 80 or one to group broadcast page 82 e Press and hold to broadcast to a group of system devices page 82 Main menu Feature menu The selected menu item e Play messages page 118 is highlighted e Directory page 86 e Caller ID log page 98 e Intercom page 74 e Ringers page 34 e Set date time page 37 e Settings page 33 e Web address page 49 e Voice command page 59 Using menus e Press XI to show the menu e Press WCID or ADIR to scroll through menu items e Press Kaa xeqy to confirm or save changes to a highlighted menu item e Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Getting started Quick reference guide telephone base HOLD e During a call press to put the current call on hold page 66 V VOLUME A Press to adjust the volume during message playback page 65 Press to adjust the listening volume during a call page 119 When the phone is not in use press to adjust the telephone base ringer volume for all
28. a default outgoing announcement Hello please leave a message after the tone You can use this announcement or record your own You can record an announcement up to 90 seconds The system does not record any announcement shorter than two seconds To play a new outgoing announcement Using the telephone base 1 When the telephone base is in idle mode press MANY to enter the main menu 2 Press to select Answering system 3 Press WCID ADIR V RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press JJZ 4 Press again to select Announcement 5 Press WCID ADIR VW RECORD or 4 DELETE to highlight Play annc and then press JEZA 106 Answering system Answering system settings To record a new outgoing announcement Using the telephone base 1 When the telephone base is in idle mode press MaN to enter the main menu Press to select Answering system Press WCID ADIR V RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press JJZ Press again to select Announcement Press to select Record annc The system announces Record after the tone Press STOP when you are done Speak towards the telephone base to record your announcement Press to end recording Your recorded announcement plays OR When the telephone base is in idle mode press W RECORD Press WCID ADIR W RECORD or A DELETE to highlight Announcement and then press HZA Press WCID ADIR
29. answers a call after two rings when you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area By default the answering system answers an incoming call after four rings To set the number of rings Using the telephone base 1 When the telephone base is in idle mode press WEN to enter the main menu 2 Press to select Answering system 3 Press WCID ADIR V RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press JJZ 4 Press WCID ADIR V RECORD or A DELETE to highlight Ans system setup and then press giZ 5 Press WCID ADIR VW RECORD or 4 DELETE to highlight of rings and then press giga 6 Press VWCID ADIR V RECORD or A DELETE to choose among 6 5 4 3 2 or Toll saver 7 Press to save the setting You hear a confirmation tone i NOTE If you set the number of rings for the answering system as 2 or 3 rings the caller ID announce feature may not have enough time to announce the caller s full information 111 Answering system Answering system settings Remote access code To access your answering system remotely from any touch tone phone you need to enter a two digit number 00 99 By default the remote access code is 19 Using the telephone base 1 When the telephone base is in idle mode press XY to enter the main menu P
30. contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and e Include valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and e Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirec
31. devices list Wireless Bluetooth headset On steadily when a wireless Bluetooth headset is in use on line 1 or line 2 Voicemail You have new voicemail on line 1 and or line 2 from your telephone service provider New caller ID log Missed and new calls Mute Microphone is muted oer 128 Appendix Screen icons alert tones and lights Cordless handset alert tones One short beep Tone of each key press if key tone is turned on One long beep Indication to begin recording a message memo or announcement Two short beeps You are pressing Wcio VOLUME Or ApvirR VOLUME on a cordless handset when the volume is already at its highest or lowest setting OR Call waiting tone OR Error tone OR Registration slots are full Confirmation tone The system has completed the command successfully three rising tones Four beeps The other party has ended your intercom call OR The cordless handset has gone out of range from the base during a call Four short beeps Low battery warning Your Android cell phone has received mobile notifications 129 Appendix Screen icons alert tones and lights Telephone base alert tones One short beep Tone of each key press if key tone is turned on One long beep Indication to begin recording a message memo or announcement Indicates the start of message recording during call screening or the end of a message playback session Two short beeps You are pressing
32. eeeseeseesesseeseeeeeeees Answer On Off Call screening on off Number of ringS Remote access COE Message alert tone sess Message recording time About the answering system 115 Answering system and voicemail indicators eesee 115 Using the answering system and voicemail together 115 Message Capacity ou eee 116 VOICE PFOMPTt s isscsssisscisisrsssssssssssssss 116 Temporarily turning off the message alert tone Call screening cess Call intercept eenesscsscceeeeneeseeeee Message playback esses Options during playback Delete all old message Recording and playing memos 122 Record a MEMO eecseecseecseeeseeenees 122 Playback a MEMO sescseeeseesees 122 REMOTE ACCESS 123 Appendix Adding and registering cordless handsets headsets 125 Register a cordless handset to your telephone base 125 Deregister all handsets 126 Deregister all handset from the telephone base eee 126 Screen icons alert tones and UgNtS iieiea 127 Cordless handset screen icons 127 Telephone base screen icons 128 Cordless handset alert tones 129 Telephone base alert tones 130 BS Co AtS eeen reece sere 131 Display screen Messages n u 132 Screen Message Sienan 132 Troubl esShootin gesit 136 Important safety information 149 Safety information es
33. end a call on line 1 or line 2 sessssoosss000s000000000000000 51 Call waiting on line 1 or line 2 53 Make answer or end a cell call 54 Call waiting on the cell line 55 Answer an incoming cell call while on line 1 or line 2 56 Answer an incoming call on line 1 or line 2 while on a COLL callensis 57 Make answer or end a SOFtPNONE Call ssirisscssiiiensn 58 Voice COMMAN A W eeeesessesessesseseeseeeeee 59 Conference CALS eeeesesseseeseetesteseeseees 60 Conference calls on line 1 and line Ds scsccsssccossadenctosesesseisdessseeeasessetse 60 Conference calls on line 1 or line 2 with cell calls Options while on calls Silencing the ringev Page all devices a Speakerphone escseecceescesecnsersees Join a call in Progress esse Volume control Equalizer neninn Chain dialing Dial a redial entry eee Save a redial entry to the GiPECTOLY seisseen 72 Delete a redial entry from the directory INTECO Missarna Answer an incoming call during an intercom call 0 T6 Call transfer using intercom TT Push to talk PTT w ctescessssssssesstsssseesseeeee Turn PTT on or off PTT call to a single device 80 PTT call to multiple devices 82 Answer a PTT Callin csesssescseessees 83 Change a one to one PTT call to an intercom call 84 Answer an incoming call d ring PTT Callisia 84 Make an outgoing call during PT
34. for more information see duplicate entries in my downloaded directory e If you see duplicate directory entries you can delete them manually Another option is to download again either your SIM card or phone memory but not both 138 Appendix Troubleshooting Some of my cell phone contacts were not imported to my TL86103 e Try copying the contacts from your SIM card to your cell phone memory first and then download from your phone memory If that doesn t work try copying the contacts from your cell phone memory to your SIM card and then download from your SIM card For more information on how to transfer contacts between your SIM card and your phone memory refer to the user s manual of your cell phone Can the TL86103 help the poor cell phone reception in my house e If your cell phone has poor reception in your home the TL86103 cannot improve the reception However if you have a location in your house with better reception you can leave your cell phone in that location while you use TL86103 cell line In order for this to work the cell phone must be within 30 feet of the telephone base for optimal performance The phone doesn t play my iPhone ringtone when there is an incoming call e Make sure the operating system of your iPhone is iOS 4 1 or later e Make sure you have turned on the Cell ringer feature page 32 The iPhone ringtone played is unclear or too loud with noise e The quality of ringtone played on
35. headset to end the intercom session The ringer of the incoming call rings Press the same key to answer the incoming call 76 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system device or the telephone base You can also share an outside call with another system device or the telephone base To transfer or share an outside call using intercom Using a cordless handset 1 When on an outside call press AON 2 Press to choose Intercom The call is automatically put on hold e If you have one handset the outside call is put on hold and your handset displays Calling base The telephone base rings and displays HANDSET is calling e If you have more than one handset your handset displays INTERCOM TO Use the dialing keys to enter a specific handset number 1 9 for handsets 1 9 TONEX followed by 0 2 for handsets 10 12 fora single cordless headset and followed by 1 or 2 for cordless headset 1 or cordless headset 2 respectively or press WCID or ADIR to select a destination device and then press REMEegj The call is automatically put on hold Your handset screen displays Calling HANDSET X Calling BASE The destination device rings and displays HANDSET X is calling 3 To answer the intercom call on the other device press LINE 1 FLASH LINE 2 FLASH SPEAKER WA CELL B CELL or any dialing key 0 9 or TONEX on the destination handset or press 1 LINE
36. in discoverable mode when pairing with the telephone base See the user s manual of your headset for more information on how to set your headset to discoverable mode Make sure your headset is compatible with your telephone system Check the Bluetooth compatibility list at www telephones att com bluetooth Carefully follow the pairing instructions on pages 22 32 and make sure that your headset is not connected to any other Bluetooth device Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds and then plug it back in Repeat the above suggestions 136 Appendix Troubleshooting I cannot connect my cell phone with the telephone base Make sure that the Bluetooth function of your cell phone is turned on See the user s manual of your cell phone for more information Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device Turn off your cell phone and then turn it on again Make sure that your cell phone is on the active devices list For some cell phones you must authorize the TL86103 device in your cell phone s Bluetooth feature See the user s manual of your cell phone for more information Manually connect your cell phone to your telephone system Refer to the user s manual of your cell phone for more information I cannot connect my Bluetooth headset with the telephone base Make sure that your Bluetooth headset is not connected to any other
37. in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Ringers and then press Hjt seg 3 Press Haia to choose Ringer volume 4 Press WCID or ADIR to highlight All lines Line 1 Line 2 Cell A Cell B or PC call and then press Gaqxeqj 5 Press WCID or ADIR to sample each ringer volume 6 Press to save Your hear a confirmation tone and the screen returns to the previous menu Using the telephone base 1 Press XY in idle mode to enter the main menu 2 Press WCID ADIR W RECORD or 4 DELETE to highlight Ringers and then press YMZ 3 Press to choose Ringer volume Press WCID ADIR V RECORD or 4 DELETE to highlight All lines Line 1 Line 2 CELL A Cell B or PC call and then press Gamaxeqj 5 Press WCID ADIR W RECORD or 4 DELETE to sample each ringer volume 6 Press to save Your hear a confirmation tone and the screen returns to the previous menu OR 1 Press W VOLUME A on the telephone base to set the ringer volume while the telephone base is in idle mode 2 Press Hafe to confirm and you hear a confirmation tone Q NOTES e Changing the handset ringer volume does not affect the base ringer volume and vice versa gt A e The ringer volume level also determines the ringer levels of intercom calls page 74 e If the ringer volume on line 1 and or line 2 is set to off the screen will display L1 Ringer off and or L2 Ringer off e If the ringer volume on cell A li
38. incoming call Callers may intentionally block their names and or telephone numbers You can only view a maximum of 15 digits of every caller ID log entry a NOTE You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service 98 Caller ID Caller ID log How the caller ID log works The telephone stores caller ID information about the last 200 incoming calls in the telephone base which are shared by all lines except PC line Entries are stored in reverse chronological order The phone deletes the oldest entry when the log is full to make room for new calls This information is common to the telephone base and cordless handsets so changes made using a cordless handset or the telephone base are reflected in all other devices If you answer a call before the information appears on the screen it does not show in the caller ID log Q NOTE Each entry may have up to 24 digits for the phone number and 15 characters for the name Missed new call indicator When there are new or missed calls the cordless handset screen shows XX Missed calls in idle mode and the telephone base shows Wwe i idle mode All new and missed entries are counted as missed calls Each time you review a new caller ID log entry indicated by on the screen the number of missed calls decreases by one If you do not want to review
39. line has been put on hold The ringer of Cell A line is turned off Cell B line is being used Message received from Alerts manager that your cell device s battery is low A call on Cell B line has been put on hold The ringer of Cell B line is set to off A Bluetooth device failed to establish a connection with your telephone system A directory entry is deleted 132 The cell device that you paired with this telephone received a mobile notification Appendix Display screen messages Screen messages There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries You have just ended a call Another system handset is calling messages in the answering system of line 1 messages in the answering system of line 2 Mute is off so the other party can hear your voice The microphone is off The other party cannot hear you 133 Appendix Display screen messages Screen messages The base s corded handset is lifted during an AC power failure If there is an AC power failure it is still possible to dial out and receive incoming calls on line 1 using the corded handset The device s you are trying to transfer a call to is out of range off hook or has no power The handset in the charger has no battery installed There is no Bluetooth device paired to the telephone system when you press CELL A or CELL B HEADSET 6 on the telephone base or handset
40. lines Dy FLASH During a call on line 1 or line 2 press to answer an incoming call on the other line when you receive a call waiting alert page 53 PTT e Press to initiate a one to one page 80 or one to group broadcast page 82 e Press and hold to broadcast to a group of system devices page 82 et Dy M1 e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 101 e Press and hold to set or dial your voicemail number page 40 Caller ic ARNE e T Jeo rms DELETE a f aps acy m8 9 8 9 oe chance E QUIET pound key e Press repeatedly to display other dialing options when reviewing a caller ID log entry e Press and hold to enter the QUIET mode setting screen or to deactivate QUIET mode page 49 TONEX a gt A e Press to switch to tone dialing temporarily during a call if you have pulse service page 66 e Switch between upper case and lower case while entering characters Getting started Quick reference guide telephone base ADIR e Press to scroll up while in vciD a menu e Press to scroll down while in a menu e Press to review the caller ID log when the telephone is not in use page 100 e Press to show directory entries when the telephone is not in use page 92 REDIAL PAUSE
41. no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally read the Troubleshooting section on pages 136 147 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warranty section on pages 154 155 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks Replace batteries only as described in your user s manual page 13 Do not burn or puncture batteries they contain caustic chemicals The power adapters are intended for a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet T Caution Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 866 288 4268 149 Appendix Important safety information Especially about cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not th
42. number and then press 1 LINE 2 LINE or SPEAKER 4 To answer a call on line 1 or line 2 e Press 1 LINE 2 LINE SPEAKER 4 or any dialing key 0 9 or TONE OR e Lift the corded handset To end a call on line 1 or line 2 e Press the corresponding line button 1 LINE or 2 LINE OR e Press SPEAKER or return the corded handset to the telephone base Q NOTES e The screen shows the elapsed time as you talk in hours minutes and seconds e When predialing preview numbers before dialing press MUTE DELETE on the cordless handset or A DELETE on the telephone base to backspace and delete press and hold REDIAL PAUSE on the cordless handset or REDIAL PAUSE on the telephone base to insert a dialing pause a p appears e You cannot answer a call on line 1 or line 2 using your connected cell phone e You can also make or answer a call on line 1 or line 2 using AT amp T Softphone Call Manager Please refer to the Installation and Operation Guide in the CD ROM which comes with the package 51 Telephone operation Telephone operation Using a Bluetooth headset You can use a Bluetooth headset paired with your TL86103 for calls on line 1 or line 2 However you need to keep the device within 15 feet of the telephone base for optimal performance Please refer to the user s manual of your Bluetooth headset for more information To answer or end a call on line 1 or line 2 using a Bluetooth headset e Press the call key o
43. on land 1 or line 2 51 End mute 65 Expand your telephone system 125 Equalizer 67 F Find handset 63 Flash 53 H HD audio 156 Headset 24 IST Index Index Hold 66 Home area code 44 Important safety information 149 151 Installation 9 10 Intercom 74 78 Interruption to directory download 31 L LCD language 36 Lights 131 Limited warranty 154 155 Line AC power 14 M Make a cell call 54 Make a call on line 1 or line 2 51 Make an outgoing call during PTT 85 Maintenance 148 Memory match 99 Memos 122 Message alert tone 113 playback 118 121 Message Capacity 116 Mute 65 Oo Operating range 156 P Paging 63 Phonebook 86 Power adapter 9 Pulse dialing 48 Push to talk 79 83 Q Quiet mode 49 Quick reference guide 2 8 R Record announcement 106 107 Recharging 13 Redial 71 73 Registration 125 126 Remote access code 123 Repeat messages 119 120 Replace a handset 125 Ringer volume 34 Ringtone share 18 S Safety information 149 151 Softphone 58 Share an outside call 64 Skip messages 119 120 Speakerphone 63 Stop messages 119 120 T Take a call off mute 65 Technical Specifications 156 Telephone base quick reference guide 5 8 ringer tone 35 ringer volume 34 screen icons 128 speakerphone 64 temporary ringer silencing 63 voicemail indicator 115 Telephone base installation 9 10 Telephone oper
44. or ADIR to highlight the desired entry or perform an alphabetical search page 93 Press to dial the number shown To access the caller ID log while on a call 1 2 3 4 Press 0AN Press WCID or ADIR to highlight Caller ID log and then press IMZA Press WCID or ADIR to highlight the desired number Press to dial the number shown To access the redial list while on a call 1 2 3 Press REDIAL PaUusE to show the most recently dialed number Press WCID or ADIR to highlight the desired number Press PJFANM to dial the number shown 68 Telephone operation Options while on calls Using the telephone base To access the directory while on a call 1 2 Press JAO Press WCID ADIR V RECORD or A DELETE to highlight Directory and then press HZA Press WCID ADIR V RECORD or A DELETE to highlight the desired directory and then press AAW Press WCID ADIR YV RECORD or A DELETE to highlight the desired entry Press PIFANM to dial the number shown To access the caller ID log while on a call 1 2 4 Press JAO Press WCID ADIR V RECORD or A4 DELETE to highlight Caller ID log and then press Gamxeaj Press WCID ADIR W RECORD or A DELETE to highlight the desired number Press PINE to dial the number shown To access the redial list while on a call 1 2 3 Press REDIAL PAUSE to show the most recently dialed number Press WCID ADIR V RECORD or 4 DELETE to hi
45. screen returns to the previous menu Press N9 to cancel the operation NOTE If you accidentally changed the LCD language to French or Spanish you can reset it back to English without going through the French or Spanish menus Press MENU on the cordless handset or telephone base in idle mode and then enter 364 To reset the LCD language back to English during a call press on the cordless handset or telephone base and then enter 364 Voice language You can select the voice language English or French to be used for the voice prompts in your answering system or caller ID announce Using a cordless handset 1 Press XM in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Settings and then press JJZ 3 Press to choose Voice language 4 Press WCID or ADIR to choose from English or Frangais and then press Haf 3e4 to confirm your selection Your hear a confirmation tone 36 Telephone settings Cordless handset and telephone base settings Using the telephone base 1 Press XY in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or A DELETE to highlight Settings and then press HZA 3 Press to choose Voice language 4 Press VCID ADIR V RECORD or 4 DELETE to choose from English or Frangais and then press to confirm your selection Your hear a confirmation tone Set date time The answering system announces the day and time of each message prior to playing it Befor
46. the background noise by turning off and audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise cannot be controlled you should terminate speakerphone operation and return to normal handset mode My cordless handset does not ring when I receive a call Make sure that the ringer is not off Refer to Ringer volume on page 34 in this user s manual Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least ten hours For optimum daily performance return the cordless handset to charger when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home or office may be limiting the operating range Try moving the telephone base to another location preferably to a higher location If other phones in your home are having the same problem contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply Other electronic products can cause interference with your cordless phone
47. the bottom of the telephone base Plug the other end into an electrical outlet not controlled by a wall switch Route the cord through the slot Route the cords through the slots 3 Plug the telephone line s according to the instructions Option 1 If you have separate wall jacks for each line plug the telephone lines as shown below Line 1 telephone wall jack Line 2 telephone wall jack Plug the other ends of the telephone line cords into the telephone wall jack or into DSL filters if you have DSL high speed Internet service Route the cords through the slots Raise the antenna Plug one end of the clear telephone line cord into the LINE 2 telephone jack at the Plug one end of the black bottom of the telephone base telephone line cord into the LINE 1 L1 L2 telephone jack at the bottom of the telephone base Getting started Telephone base and charger installation Option 2 If you have a 2 line wall jack plug the 4 conductor black telephone line as shown below Line 1 line 2 telephone wall jack Plug the other end of the black telephone line cord into the telephone wall jack or into a DSL filter if you have DSL high speed Internet service Route the cord through the slot Raise the antenna Plug one end of the black telephone line cord into the LINE 1 L1 L2 telephone jack at the bottom of the telephone base Plug the power adapter into an electrical outl
48. to join a call when there are already four handsets on that call You try to make an outside call when another device is transferring a call with the intercom feature There are missed calls in the caller ID log There are more than 99 missed calls in the caller ID log 135 Appendix Troubleshooting If you have difficulty with your phone please try the following suggestions For Customer Service visit our website at www telephones att com or call 1 866 288 4268 cannot pair my cell phone to the telephone base Make sure you have cellular coverage Make sure your cell phone is compatible with your telephone system Check the Bluetooth compatibility list at www telephones att com bluetooth Make sure the Bluetooth function of your cell phone is turned on See the user s manual of your cell phone for more information Make sure that you set your cell phone to search for devices If the telephone systems in your cell phone device history list delete it and try pairing again Carefully follow the pairing instructions on pages 22 32 and make sure that your cell phone is not connected to any other Bluetooth device Turn off your cell phone and then turn it on again Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds and then plug it back in Repeat the above suggestions cannot pair my Bluetooth headset to the telephone base Make sure that your Bluetooth headset is
49. to make or answer a cell call e Flashes slowly when a page 54 call on line 1 or line 2 is e During a cell call press to answer an on hold incoming call when you receive a call waiting alert page 55 e Flashes quickly when there is an incoming cell call e Flashes slowly when a cell call is on hold Getting started Quick reference guide telephone base A DELETE Press to delete the message currently playing page 119 When the phone is not in use press to access the DELETE OLD MSGS menu page 121 While entering names or numbers press to delete a digit or a character While predialing press to delete a digit Press to scroll up while in a menu gt SKIP e During message playback press to skip to the next message page 119 e While editing names or numbers lt REPEAT press to move the cursor to e Press to repeat a message the right page 119 e Press twice to play the v RECORD Previous message e Press to record an announcement or a memo page 122 e Press to scroll down while in a menu e While editing names or numbers press to move the cursor to the left LINE 1 ANS ON OFF amp LINE 2 ANS ON OFF gt a LINE 1 MAILBOX gt a LINE 2 MAILBOX e Press to turn the answering systems of line 1 or line 2 on or off page 109 e Press to play line 1 or line 2 messages page 118 e Press to stop playing line 1 or line 2 messages page 119
50. voicemail settings contact your telephone service provider If you are on a call or the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 115 Answering system About the answering system Message capacity Each answering system mailbox can record and store up to 99 messages depending on the length of each message Individual messages can be up to three minutes see Message recording time on page 114 and the maximum recording time is approximately 22 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them When there are new messages including memos on the answering system the number of messages stored shows in the message counter If the answering system has less than three minutes of recording time left it announces Less than three minutes to record before message playback at the cordless handset or the telephone base L1 Rec mem low and or L2 Rec mem low display on t
51. voicemail indication 4 Press MA to turn the voicemail indicator off You hear a confirmation tone and the screen returns to the previous menu Q NOTES e Your telephone service provider voicemail might alert you to new messages with a stutter broken dial tone Contact your telephone service provider for more details e For information about using your voicemail service contact your telephone service provider 42 Telephone settings Cordless handset and telephone base settings Key tone The telephone base and handset are set to beep with each key press You can adjust the key tone volume or turn it off When the key tone is off there are no beeps when you press keys Using a cordless handset 1 Press HANI in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Settings and then press giZ 3 Press WCID or ADIR to highlight Key tone and then press 8g 4 Press WCID or ADIR to select the desired volume or Off 5 Press to confirm You hear a confirmation tone and the screen returns to the previous menu Using the telephone base 1 Press JEN in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Settings and then press JEJA 3 Press WCID or ADIR to highlight Key tone and then press Gauxeaj 4 Press WCID or ADIR to select the desired volume or Off 5 Press to confirm You hear a confirmation tone and the screen returns to the previous menu Use caller ID
52. 26 Bluetooth connection from idle MOTE genan Rna 26 Device list and connection 26 Review the device list 26 Connect disconnect an active CLOVICE EENE ESEE EEEE 27 Remove a paired device 27 Replace an active device 28 Download directory eee 29 Interruption to directory COWNLOAC eeeseeesseeeees 31 View the directory download INFOMATION ou eeceecseeseeseecseeseeeteeeeeeees 31 Change PIN czars cccsrsecccsecasesatenset 32 Coll NING eG isisisi 32 Telephone settings Cordless handset and telephone base settings sessssssssssssessessssooocceeeereesee Ringer volume Ringer tone LCD language Voice language eesseesessesssseseeeeeeersesse 36 Set date tiMe uu ccs 37 Caller ID ANNOUNCE eects 39 Set speed dial Voicemail NUMDET sscseeceeeceeceeeee 40 Voicemail visual message waiting NUMDET eeecccssseeseceeessseee 42 Clear voicemail indication 42 KEY TONG sioiias 43 Use caller ID to automatically Set date and time esses HOME area COCO ececsecseseeseseeseeeeee Cell area COMO eeeecesessesesesseseeseeees Dial mode Line preference QUIET mode did Web address 20 eecesessesessesessesseseeseeeeee NO line ALOE eee ececesseseeteseeseeseeee Cell alert oosicccccssscessiscieiseiescinceotitiosaseonss Telephone operation Telephone OperratiOn eecseecseecsee 51 Make answer or
53. 29 telephone base 130 Alerts manager 20 Announcement 106 Answer a cell call 54 Answer a cell call while on a call on line 1 or line 2 56 Answer a call on line 1 or line 2 51 Answer an incoming call during an intercom call 76 during PTT 84 Answering system and voicemail 115 Answering system settings 106 114 AT amp T Softphone Call Manager 11 12 B Battery charging 13 Battery installation 13 Bluetooth 18 32 Bluetooth connection from idle mode 26 Bluetooth features 18 20 Bluetooth headset 24 25 52 Bluetooth glossary 21 Bluetooth setup 22 32 C Connect an active device 31 Connect to Cell 20 Cordless handset quick reference guide 2 4 ringer tone 35 ringer volume 34 screen icons 127 speakerphone 64 temporary ringer silencing 63 voicemail indicator 115 Cordless headset 52 D Date and time 37 Delete a caller ID log entry 104 a directory entry 96 all old messages 121 a message 119 120 Dialing from a record in the caller ID history 101 Directory 86 97 dial a number 94 edit entries 94 name search 93 new entry 87 88 Display screen messages 132 135 DSL 9 10 E End a cell call 54 Call intercept 117 Call waiting on the cell line 55 Caller ID CID 98 105 add entries to phone directory 104 dial entries 101 Cell area code 46 Cell call 54 55 Cell phone download directory 29 Cell ringer 32 Chain dialing 68 69 Change PIN 32 End a call
54. AKER 1 LINE or 2 LINE or put the corded handset back to the telephone base The call continues until all people hang up Conference calls on line 1 or line 2 with cell calls When you have calls established on line 1 or line 2 and also a cell line either in use or on hold you can create a 3 way conference To conference line 1 or line 2 with cell calls Using a cordless handset 1 Press OAN 2 Press WCID or ADIR to highlight Conference 3 Press GSMXej The conferencing devices screen display Lines now in conference followed by Conf Using the telephone base 1 Press o pudte y 2 Press WCID ADIR V RECORD or A DELETE to highlight Conference 3 Press Haia The conferencing devices screen display Lines now in conference followed by Conf To select an option while on a conference call Using a cordless handset 1 Press Gite 2 Press WCID or ADIR to highlight one of the following options e End Line 1 e End Line 2 e End Cell A line e End Cell B line e Equalizer e Caller ID log e Directory 3 Press KU a seg 61 Telephone operation Conference calls Using the telephone base 1 2 Press ae Press WCID ADIR W RECORD or A DELETE to highlight one of the following options e End Line 1 e End Line 2 e End Cell A line e End Cell B line e Equalizer e Caller ID log e Directory Press diae To end a conference call Using a cordless handset Press OFF CANCEL or place t
55. Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call the download process will stop The telephone base returns to idle mode and displays CL Download fail When you try to view the downloaded directory the telephone base and handsets display Last Download failed MM DD YY You need to download the directory again see page 29 When you are downloading a directory from a cell phone and you wish to stop the download process you may press GigeJy The telephone base displays Download directory cancelled The telephone base returns to idle mode and displays CL Download fail i NOTE During the download process do not attempt to make changes to your cell phone directory View the directory download information 1 Press HA on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR RECORD or A DELETE to highlight Directory and then press Gaze 3 Press WCID ADIR RECORD or 4 DELETE to choose the desired downloaded directory and then press aife y 4 Press WCID ADIR V RECORD or 4 DELETE to highlight Last update and then press Kaa 304 e The telephone base displays Cell phone A Last Update MM DD YY Total XXXX OR e The telephone base displays Cell phone A Last Download failed MM DD YY if there was an interruption during that directory download 5 Press BL to exit 9 NOTE lf you try to access the di
56. D ADIR V RECORD or A DELETE on the telephone base to browse a NOTE The cursor automatically moves to the next position 2 seconds after you enter a letter If you do not enter another letter in the coming 2 seconds the system starts searching in the directory 93 Directory Dial edit or delete a directory entry Dial a directory entry You can dial a directory entry on any line To dial a directory entry Using a cordless handset 1 Search for the desired entry in the directory see Review directory entries and 3 character alphabetical search on pages 91 93 2 When the desired entry appears press pound key repeatedly to show different dialing options 3 When the displayed number is in the correct format press LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER to dial using line 1 or line 2 Press CELL A or CELL B to dial using the cell line Using the telephone base 1 Search for the desired entry in the directory see Review directory entries and 3 character alphabetical search on pages 91 93 2 When the desired entry appears press pound key repeatedly to show different dialing options 3 When the displayed number is in the correct format press 1 LINE 2 LINE SPEAKER 4 or lift the corded handset to dial using line 1 or line 2 Press CELL A or CELL B on the telephone base to dial using the cell line Edit a directory entry You can edit any directory entry However be aware that if you download
57. D log Using a cordless handset or the telephone base 1 When a cordless handset or the telephone base is in idle mode press WCID on the handset or the telephone vai base to review the caller ID log in reverse chronological order starting with the most recent call OR Review the caller ID log by pressing MENU Press WCID or ADIR on the handset or WCID ADIR v RECORD or A DELETE on the telephone base to highlight Caller ID log and then press twice to select Review 2 Press WCID or ADIR on the handset or WCID ADIR v RECORD or A DELETE on the telephone base to scroll through the list a NOTE Only one cordless handset or the telephone base can review the caller ID log at a time If another device tries to enter the directory or caller ID log it shows Not available at this time Line source of the call Appears if it is a Caller s name new or missed call Caller s number Time of call Date of call Line source of the call Caller s name Appears if it is a new or missed call Caller s number Time of call Date of call 100 Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits the area code plus the seven digit number in some areas you may need to dial only the 7 digits 1 plus the seven digits or 1 plus the area code plus the seven digits You can change and store the number of digits that you dial in the caller ID log
58. INE 2 FLASH A CELL or B CELL on the initiating handset or press LINE 1 LINE2 CELL A or CELL B on the telephone base The PTT call ends automatically and the outside call is answered During a one to group PTT call press LINE 1 FLASH LINE 2 FLASH WA CELL or WB CELL on any one of the destination handsets or press 1 LINE 2 LINE CELL A or CELL B on the telephone base That device answers the outside call The PTT call continues for the rest of the PTT participants To leave the PTT call without answering the incoming call press OFF CANCEL on your handset or CANCEL on your telephone base The telephone continues to ring 84 Multiple handset use Push to talk PTT Make an outgoing call during PTT call Using a cordless handset or the telephone base e During a one to one PTT call press LINE 1 FLASH or LINE 2 FLASH on your handset or 1 LINE or 2 LINE on the telephone base to get a dial tone The PTT call ends automatically e During a one to group PTT call press LINE 1 FLASH or LINE 2 FLASH on the initiating handset or 1 LINE or 2 LINE on the telephone base The PTT call ends automatically and you get a dial tone e During a one to group PTT call press LINE 1 FLASH or LINE 2 FLASH on any one of the destination handsets or 1 LINE or 2 LINE on the telephone base That device gets a dial tone The PTT call continues for the rest of the PTT participants End or leave a PTT call Using a cordless handset or the tel
59. IR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears 5 Press MSG 6 Press WCID ADIR to select one of the following types e Home e Cell e Work e Other T Press i y The screen displays ENTER NAME Use the dialing keys page 89 to enter a name e Press MUTE DELETE or to erase a character e Press and hold mute DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right 8 Press YMI The screen displays Saved You hear a confirmation tone Using the telephone base 1 Press REDIAL PAUSE in idle mode 2 Press WCID ADIR V RECORD 4 DELETE or REDIAL PausE repeatedly to browse until the desired number displays 3 Press SA3 4 The handset displays EDIT NUMBER Use the dialing keys to edit the number if necessary e Press A DELETE or EYNeL jy to erase a digit e Press and hold A DELETE to erase all digits e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears 72 Telephone operation Redial 5 Press N34 6 Press WCID ADIR V RECORD or 4 DELETE to highlight one of the following types e Home e Cell e Work e Other Press M24 The screen displays ENTER NAME Use the dialing keys page 89 to enter a name e Press A DELETE or Yel jy to erase a character e Press and ho
60. LETE to highlight the desired device and then press fatzo 4 Press WCID ADIR W RECORD or 4 DELETE to choose On or Off and then press aij Q NOTE The quality of ringtone played on your telephone is subject to individual ringtone characteristics 32 Telephone settings Cordless handset and telephone base settings Use the menu to change the cordless handset or telephone base settings Using a cordless handset 1 Press ZX when the cordless handset is not in use to enter the main menu 2 Press WCID or ADIR to highlight the feature to be changed When scrolling through the menu the selected menu item is highlighted 3 Press Hafe to select the highlighted item Using the telephone base 1 Press EX when the telephone base is not in use to enter the main menu 2 Press WCID ADIR V RECORD or A DELETE to highlight the feature to be changed When scrolling through the menu the selected menu item is highlighted 3 Press Haie to select the highlighted item Q NOTE Press OFF CANCEL on the handset or press CANCEL on the telephone base to cancel an operation back to the previous menu or exit the menu display To return to idle mode press and hold OFF CANCEL on the handset or press and hold CANCEL on the telephone base 33 Telephone settings Cordless handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on all lines Using a cordless handset 1 Press XY
61. M and then press EYAY3 to confirm You hear a confirmation tone and the screen returns to the previous menu 37 Telephone settings Cordless handset and telephone base settings Using the telephone base To set the date and time manually 1 2 Press NNI in idle mode to enter the main menu Press WCID ADIR W RECORD or 4 DELETE to highlight Set date time and then press Kaa egy Press WCID ADIR W RECORD or 4 DELETE to choose the month and then press N24 or enter the 2 digit number using the dialing keys Press WCID ADIR V RECORD or 4 DELETE to choose the day and then press 13 4 y or enter the 2 digit number using the dialing keys Press WCID ADIR V RECORD or 4 DELETE to choose the year or enter the 2 digit number using the dialing keys and then press N24 to move on to set the time Press WCID ADIR V RECORD or A DELETE to choose the hour and then press MA3 or enter the 2 digit number using the dialing keys Press WCID ADIR V RECORD or 4 DELETE to choose the minute and then press KAAS or enter the 2 digit number using the dialing keys Press WCID ADIR V RECORD or 4 DELETE to highlight AM or PM or press 2 for AM or 7 for PM and then press A3 to confirm You hear a confirmation tone and the screen returns to the previous menu NOTE If the clock is not set when a message is recorded the system announces Time and day not set before it plays the message 38 Telephone settings
62. Micro USB port A micro USB port in the telephone base for connection to your computer via the USB cable is provided in the package page 11 USB charging ports Two standard size USB ports in the telephone base for charging your cell phones Getting started Quick reference guide telephone base Main menu The selected menu item is highlighted Menu Using menus Feature menu Answering system page 106 Directory page 86 Caller ID log page 98 Intercom page 74 Page all devices page 63 Bluetooth page 18 Ringers page 34 Set date time page 37 Caller ID Annc page 39 Settings page 33 Web address page 49 Voice command page 59 e Press ISX in idle mode to show the main menu e Press WCID ADIR V RECORD or A4 DELETE to scroll through menu items e Press to confirm or save changes to a highlighted menu item e Press CANCEL to cancel an operation back up to the previous menu or exit the menu display Getting started Telephone base and charger installation Install the telephone base and charger as shown below The telephone base is ready for tabletop use If you want to change to wall mounting see Installation options on page 15 for details Telephone base installation 1 Plug the corded handset cord into the CORDED HS jack at the back of the telephone base Route the cord through the slot 2 Plug the red end of the telephone base power adapter into the POWER jack at
63. RECORD or 4 DELETE to highlight Settings and then press Kaa zegy 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Dial mode and then press faf 304 4 Press WCID ADIR V RECORD or 4 DELETE to choose Touch tone or Pulse and then press Gauxegi The screen displays Dial mode is touch tone or Dial mode is pulse You hear a confirmation tone and the screen returns to the previous menu Line preference The line preference setting determines the default line for the corded handset and the speakerphones on a cordless handset or the telephone base for outgoing calls You can select Auto Line 1 or Line 2 for your call Using the telephone base 1 Press NANI in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Settings and then press YaWzegy 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Line preference and then press gaia 4 Press WCID ADIR W RECORD or 4 DELETE to highlight Auto Line 1 or Line 2 and then press to save You hear a confirmation tone and the screen returns to the previous menu Q NOTE If both line 1 and line 2 are in use or on hold the telephone system will take line 1 automatically when you use the corded handset or the speakerphone on a cordless handset or the telephone base 48 Telephone settings Cordless handset and telephone base settings QUIET mode When QUIET mode is turned on the telephone silences all sounds during the
64. T Callen eesssescseecsesesseeeees 85 End or leave a PTT Call 85 Directory About the directory seseseecsecseeeeees 86 Create directory entries see 87 Create a new entry in the home directory ssssssesssssssosooseesereesee 87 Dialing KCYS essseesseccseecseeesneesneeeseeess 89 Add a predialed telephone number to the directory 90 Review the CireCtOry essere 91 Review directory entries 91 Search the directory uu scseecseesseecees 93 3 character alphabetical search uu essen 93 Dial edit or delete a directory entry sees 94 Dial a directory entry secs 94 Edit a directory entry 94 Edit the type of a directory entry essssesssssessssssesses0e 96 Delete a directory entry 96 Remove a downloaded directory s s s 97 Caller ID About caller ID ssesssssssssssossoosecseeseseeessseess 98 Information about caller ID With Call waiting 98 Caller ID lOirrnn iiin 99 How the caller ID log works 99 Missed new call indicator 99 Memory MAatCH Qu eececseecsesseesseeeeeeees 99 Caller ID Operation nw esses Review the caller ID log View dialing options Dial a caller ID log entry Save a caller ID log entry to TNE GiPECTOLY ciiise 102 Delete caller ID log entries 104 Reasons for missing caller ID INFOMATION senie 105 Answering system Answering system settings 106 Announcement
65. User s manual Canada version TL86103 DECT 6 0 2 line corded cordless telephone answering system with BLUETOOTH wireless technology Congratulations on your purchase of this AT amp T product Before using this AT amp T product please read the Important safety information section on pages 149 151 of this manual Please thoroughly read this user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 866 288 4268 This telephone system is compatible with certain AT amp T DECT 6 0 cordless headsets Visit www telephones att com headsets for a list of compatible cordless headsets Model number TL86103 Type DECT 6 0 2 line corded cordless telephone answering system with BLUETOOTH wireless technology Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the telephone base Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Sa Telephones identified with this logo have reduced noise and interference mu when used with most T coil equipped hearing aids and cochlear implants The gt TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry a ie Association Used under license TIA 1083 ENERG
66. X a gt A to change the next letter to upper or lower case Press A43 to confirm and the screen shows Saved You hear a confirmation tone a NOTE You can also download directory entries from your cell phone see Download directory on pages 29 30 88 Directory Create directory entries Dialing keys w o n w o b a oy x b o 2 E E gt 2 wn i o S 3 i ta 5 Q NOTE When entering a name in the directory the first letter of each word is automatically capitalized 89 Directory Create directory entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory Using a cordless handset 1 Enter the telephone number when in idle mode and then press SA3 to move on to edit the number and then press M24 2 Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other 3 Press NJA The screen displays ENTER NAME 4 Use the dialing keys to edit the name e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or to erase a character e Press and hold mMUTE DELETE to erase all characters 5 Press SA3 to save the entry There is a confirmation tone and the screen shows Saved Using the telephone base 1 Enter the telephone number when in idle mode and then press SA3 to move on to edit the number and then press M241 2 Press WCID ADIR V RECORD
67. Y STAR The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets Ne the latest energy efficiency guidelines The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Advanced American Telephones and its parent VTech Holdings Limited is under license VTech Holdings Limited is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary SGaatat User s manual Canada version 7186103 DECT 6 0 2 line corded cordless telephone answering system with BLUETOOTH wireless technology Basic steps to set up amp operate your phone User s manual Quick start guide Cordless handset Telephone base Corded handset with Charger for cordless Power adapter for coiled handset cord handset charger attached Belt clip for Battery for cordless Battery compartment P
68. a directory from a cell phone again the directory is erased and replaced with the current cell phone directory If you have edited the downloaded entries on your TL86103 those changes are lost To avoid losing changes made to the downloaded directory we suggest that you edit numbers in your cell phone and then download the directory Using a cordless handset 1 Search for the desired entry in the directory see Review directory entries and 3 character alphabetical search on pages 91 93 2 When a directory entry displays press I The screen shows EDIT NUMBER along with the phone number to be edited 3 Use the dialing keys to edit the number e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or Xel jy to erase a digit e Press and hold muTE DELETE to erase all digits Press hold REDIAL PAUSE to add a dialing pause a p appears 4 Press 94 Directory Dial edit or delete a directory entry 3 Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press NJU The screen displays EDIT NAME Use the dialing keys to edit the name e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or to erase a character e Press and hold mMuTE DELETE to erase all characters Press SA43 to save the entry There is a confirmation tone and the screen shows Saved Using the telephone base 1 Search for the desired entry in t
69. a cell call e Press OFF CANCEL or place the cordless handset into the charger Using the telephone base To make a cell call e Press CELL A or CELL B and then enter the telephone number Press or SPEAKER To answer a cell call e Press SPEAKER CELL A or CELL B OR e Lift the corded handset To end a cell call e Press the corresponding cell button CELL A or CELL B OR e Press SPEAKER 4 or return the corded handset to the telephone base Q NOTES e You can also use your cell phone to answer the call If you answer with your cell phone it disconnects from the telephone base e If you do not want to answer the call press BiZ e When you try to make a cell call but your cell phone is not connected to the base the telephone base displays Cellular phone not connected Please connect to proceed Press eJ Ale on the telephone base to connect your cell phone to the telephone system Refer to Bluetooth connection from idle mode on page 26 and Connect disconnect an active device on page 27 e You can also make or answer a cell call using AT amp T Softphone Call Manager Please refer to the Installation and Operation Guide in the CD ROM which comes with the package 54 Telephone operation Telephone operation Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider and someone calls while you are already on a call you hear a call waiting
70. access code For more information about remote access see page 123 109 Answering system Answering system settings Call screening on off Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded If you turn call screening on you hear the incoming message While monitoring an incoming message you can answer the call by pressing LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER on a cordless handset or pressing 1 LINE 2 LINE or SPEAKER on the telephone base You can also lift the corded handset to answer the incoming call To change the setting Using the telephone base 1 When the telephone base is in idle mode press EQ to enter the main menu Press Sa fegy to select Answering system Press WCID ADIR V RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press Sja a seg 4 Press WCID ADIR V RECORD or 4 DELETE to highlight Ans system setup and then press gaze 5 Press di to select Call screening 6 Press WCID ADIR V RECORD or A DELETE to choose On or Off T Press d3 to save the setting You hear a confirmation tone i NOTE For more information on call screening see page 117 110 Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two three four five or six rings You can also select toll saver If toll saver is selected the answering system
71. alert tone To answer the incoming call from the same cell line Using a cordless handset e Press KZN A CELL or B CELL on the handset The original call is put on hold and you take the new call e Press 0 Mie X on the handset Press WCID or ADIR to highlight Swap cell X X represents the cell line slot Press IEZA to resume the original call The other incoming cell call is put on hold Using the telephone base e Press GZ CELL AQ or CELL B on the telephone base The original call is put on hold and you take the new call e Press e sqife x on the telephone base Press WCID ADIR V RECORD or A DELETE to highlight Swap cell X X represents the cell line slot Press gaie to resume the original call The other incoming cell call is put on hold To answer the incoming call from the other cell line Using a cordless handset e Press the corresponding key of the other cell line A CELL or B CELL to put your current call on hold and take the new call e Press the corresponding key of the original cell line A CELL or B CELL to switch back to the original call Using the telephone base e Press the corresponding key of the other cell line CELL A or CELL B to put your current call on hold and take the new call e Press the corresponding key of the original cell line CELL A or CELL B to switch back to the original call Q NOTE If you do not want to answer the incoming call from a different cell line pr
72. all people hang up You can share an outside call with telephone base and up to four cordless handsets in the system To join a call on line 1 or line 2 Using a cordless handset e Press LINE 1 FLASH or LINE 2 FLASH on another handset to join the call Using the telephone base e Press 1 LINE or 2 LINE to join the call To join a cell call Using a cordless handset e Press A CELL or B CELL on another handset to join the call Using the telephone base e Press CELL A or CELL B to join the call Q NOTE f you have paired a cordless headset to the telephone base you can also join a call in progress using the paired device Refer to the user s manual of your cordless headset for more information 64 Telephone operation Options while on calls Volume control While on a call you can adjust the listening volume on the handset or telephone base If it is a cell call and the volume is too loud too quiet or drops out try changing the volume on your cell phone On some cell phones changing the volume on the cell phone affects your cell call volume on the TL86103 cordless handset or telephone base To adjust the listening volume of a cordless handset e Press WcID VOLUME or ADIR VOLUME while on a call To adjust the listening volume of the telephone base e Press W VOLUME A while on a call Q NOTE The cordless handset earpiece volume setting 1 6 and speakerphone volume setting 1 6 are independent The corded handse
73. all the following conditions are met Answering system is on Message alert tone setting is on There are new messages To temporarily turn off the message alert tone see page 116 113 Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages The message length is three minutes by default To change the setting Using the telephone base When the telephone base is in idle mode press HANY to enter the main menu Press fdf to select Answering system Press WCID ADIR V RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press Sja a seg Press WCID ADIR V RECORD or 4 DELETE to highlight Ans system setup and then press a394 Press WCID ADIR V RECORD or A DELETE to highlight Recording time and then press fafao Press WCID ADIR W RECORD or A DELETE to choose 3 minutes 2 minutes or 1 minute and then press df e4 to save the setting You hear a confirmation tone 114 Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages those left on its built in digital answering system and those left in your service provider s voicemail fees may apply Your telephone s built in digital answering system messages and voicemail messages are separate Each alerts you to new messages differently e
74. ating range 156 Time 37 Troubleshooting 136 147 U USB port 11 V View the directory download information 37 Voice command 59 Voice language 36 Voicemail 115 Volume 65 WwW Wall mounting 15 Warranty 154 155 Website 49 158 Remote access wallet card The wallet card lists the commands needed to control your answering system from any touch tone telephone Cut along dotted line Call your phone number i atat and then enter your two digit 4 access code preset to 19 Action Remote command Play all messages 1 Play new message6 2 Delete the message 3 Delete all old messages 33 Repeat or go back 4 SLO Dinan nan ANAN 5 Fold here Help MENU ecsssssssssssesessseeeceeense 5 Skip the message 6 Record announcement End remote access call 8 or hang up Turn system off or on Model TL86103 Type DECT 6 0 cordless telephone answering system with BLUETOOTH wireless technology 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China amp S atat www telephones att com The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Advanced American Telephones and its parent
75. being recorded e Press VW VOLUME A on the telephone base to adjust the call screening volume e Press gt a LINE 1 MAIL BOX gt LINE 2 MAIL BOX or to temporarily silence the call screening e Press gt m LINE 1 MAIL BOX gt 8 LINE 2 MAIL BOX or to temporarily turn on the call screening if call screening is set to off e Press 1 LINE 2 LINE SPEAKER or lift the corded handset to answer the call To screen a call at the handset If the answering system is on and your answering system is recording a message press to screen the call on your cordless handset and the screen displays the caller ID information If you do not subscribe to caller ID service the handset shows Incoming call Options while a message is being recorded e Press WciID VOLUME or ADIR VOLUME to adjust the call screening volume e Press OFF CANCEL or to temporarily silence the call screening e Press RN to temporarily turn on the call screening if call screening is set to off e Press SPEAKER to broadcast the announcement and the incoming message through the speakerphone Press again to turn off the speakerphone Call intercept While screening a call you can stop recording and speak to the caller by pressing the corresponding line button LINE 1 FLASH LINE 2 FLASH or 4 SPEAKER on the cordless handset or pressing the corresponding line button 1 LINE 2 LINE or SPEAKER on the telephone base You can also lift the corded handset to stop r
76. chosen press e sygfe y and then press WCID ADIR V RECORD or A DELETE to highlight Remove dir Press Saaseqy The screen displays Directory Cell Phone A will be erased Press QM to confirm You hear a confirmation tone 97 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider Caller ID information may not be available for every
77. coming call and then the caller ID The telephone base rings and all other handsets ring To answer a call on line 1 or line 2 during an intercom call Using a cordless handset e Press LINE 1 FLASH or LINE 2 FLASH to answer the call on line 1 or line 2 The intercom call ends automatically e Press OFF CANCEL to end the intercom call without answering the incoming call The telephone continues to ring Using the telephone base e Press 1 LINE or 2 LINE to answer the call on line 1 or line 2 The intercom call ends automatically e Press EYXed and then GP to end the intercom call without answering the incoming call The telephone continues to ring When you receive an incoming cell call during an intercom call the two devices on the intercom call hear an alert tone and their screens display handsets ring To answer a cell call during an intercom call Using a cordless handset e Press WA CELL or B CELL to answer the cell call and the intercom call ends automatically e Press OFF CANCEL to end the intercom call without answering the incoming call The telephone continues to ring Using the telephone base e Press CELL A or CELL B to answer the cell call The intercom call ends automatically e Press AEA and then HX to end the intercom call without answering the incoming call The telephone stops ringing eo NOTE During an intercom on the paired cordless headset press ON OFF or on the cordless
78. creen displays Deleting followed by All old msgs deleted You hear a confirmation tone 121 Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system You can record your own memos using the telephone base Play and delete them the same way as incoming messages Record a memo Using the telephone base 1 When the telephone base is in idle mode press NANI to enter the main menu 2 Press diae to select Answering system 3 Press WCID ADIR RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press SjaB egy 4 Press WCID ADIR V RECORD or 4 DELETE to highlight Record memo and then press afao The system announces Record after the tone Press STOP when you are done 5 Speak towards the handset to record a memo 6 Press Eyge ly to stop recording The systems announces Recorded and then returns to the previous menu OR 1 When the telephone base is in idle mode press W RECORD 2 Press 4i to choose Memo 3 Press WCID ADIR V RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press S 3 egy The system announces Record after the tone Press STOP when you are done 4 Speak towards the handset to record a memo 5 Press yfely to stop recording The systems announces Recorded and then returns to the previous menu Q NOTES e The system anno
79. ctory empty When the directory is full and you try to save an entry the screen shows Directory full When you try to save a number already stored in the directory the screen shows Number already saved 86 Directory Create directory entries Create a new entry in the home directory Using a cordless handset 1 OMe NS 10 Press SN on the handset in idle mode to enter the main menu Press WCID or ADIR to highlight Directory and then press giZ Press to choose Home Press to choose Add contact The screen displays ENTER NUMBER Use the dialing keys to enter a telephone number e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or to erase a digit e Press and hold muTE DELETE to erase all digits e Press and hold REDIAL PAUSE to enter a dialing pause a p appears OR Copy a number from the redial list Press REDIAL PAUSE and then vCID ADIR or REDIAL PAUSE repeatedly to locate the number Press Nii to copy the displayed number Press M241 Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press NJU The screen displays ENTER NAME Use the dialing keys see page 89 to enter a name up to 15 characters e Press WCID or ADIR to move the cursor to the left or right e Press O to add a space e Press MUTE DELETE or to erase a character e Press and hold MUTE DELETE to erase all characters e Press TONEX a gt A to change the ne
80. d entry appears press pound key repeatedly to show different dialing options When the number is in correct format press SMIE The telephone base displays EDIT NUMBER Use the dialing keys to edit the number e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press A DELETE or to erase a digit e Press and hold A DELETE to erase the entire entry Press and hold REDIAL PAUSE to insert a dialing pause a p appears Press Press WCID ADIR V RECORD or A DELETE to highlight one of the following types e Home e Cell e Work e Other Press NZU The telephone base displays EDIT NAME Use the dialing keys page 89 to edit the name e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press A DELETE or to erase a character e Press and hold A DELETE to erase all characters e Press pound key to move the last word to the front For example Johnson Charlie becomes Charlie Johnson when you press pound key Press WAY to confirm The telephone base shows Saved o NOTES If the caller s name you received from the telephone service provider is all in capital letters the first letter of every word remains a capital letter while other letters become lower case However the next letter after the prefix Mac Mc D C or O is kept as a capital letter For examp
81. d telephone wall mounting plate You may need a professional to install the wall mounting plate Tabletop to wall mount installation 1 Unplug the power adapter from the power outlet Unplug the telephone line cord from the wall jack or DSL filter Put the corded handset aside Hold down the switch hook on the telephone base and then slide the handset tab upwards to remove it from the slot Rotate the handset tab by 180 degrees Then replace the handset tab into the slot until it locks into position Press down on the tabs of the wall mount bracket to release it from tabletop orientation Rotate the wall mount bracket down and push it into the telephone base until it clicks into place Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into a power outlet not controlled by a wall switch Align the slots on the back of the telephone base with the studs of the wall mounting plate Slide the telephone base down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position follow the steps 1 Unplug the power adapter from the power outlet Unplug the telephone line cord from the wall jack or DSL filter If the telephone line cord and power adapter cord are bundled untie them first Pu
82. dial using line 1 or line 2 or press Cell A or CELL B to dial using the cell line OR 1 Press LINE 1 LINE 2 or SPEAKER to use line 1 or line 2 or press Cell A or CELL B to use the cell line and then press REDIAL PAUSE 2 Press WCID ADIR V RECORD 4 DELETE or REDIAL PausE repeatedly to browse until the desired number displays The handset beeps twice at the end of the list e If you are using the cell line press to select the desired number 3 Press to dial the number displayed OR You can also insert the area code to the redial number before dialing 1 Enter the area code in idle mode and then press REDIAL PdAusE in idle mode 2 Press WCID ADIR V RECORD or 4 DELETE or REDIAL PAUSE repeatedly to browse until the desired number displays and then press XEJSasa The area code will be added in front of the selected redial number 3 Press LINE 1 LINE 2 or SPEAKER to dial using line 1 or line 2 or press Cell A or CELL B to dial using the cell line 71 Telephone operation Redial Save a redial entry to the directory Using a cordless handset 1 Press REDIAL PausE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays 3 Press SA3 4 The handset displays EDIT NUMBER Use the dialing keys to edit the number if necessary e Press MUTE DELETE or to erase a digit e Press and hold muTE DELETE to erase all digits e Press WCID or AD
83. dset Using the telephone base e Press 1 LINE or 2 LINE on the telephone base 56 Telephone operation Telephone operation Answer an incoming call on line 1 or line 2 while on a cell call If you are on a cell call and you receive an incoming call on line 1 or line 2 you hear a beep and then 138 3 amp 2 or 182 and Incoming call displays on the handset or telephone base you are using The telephone base and all other handsets ring To answer the incoming call on line 1 or line 2 Using a cordless handset e Press LINE 1 FLASH or LINE 2 FLASH to answer the incoming call on line 1 or line 2 The cell call is automatically placed on hold All screens display CL A On hold CL B On hold or CL A amp B On hold At the same time the screens will display L1 In use and or L2 In use Using the telephone base e Press 1 LINE or 2 LINE to answer the incoming call on line 1 or line 2 The cell call is automatically placed on hold All screens display CL A On hold CL B On hold or CL A amp B On hold At the same time the screens will display L1 In use and or L2 In use To end the call on line 1 or line 2 Using a cordless handset e Press OFF CANCEL on the cordless handset The cell line is still on hold The telephone base and all other cordless handsets display CL A On hold CL B On hold or CL A amp B On hold Using the telephone base e Press 1 LINE or 2 LINE on the telephone base The cell line is still on hold
84. e 101 Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory Using a cordless handset 1 Select a desired entry in the caller ID log see Review the caller ID log on page 100 When the desired entry appears press pound key repeatedly to show different dialing options When the number is in correct format press SA3 The screen displays EDIT NUMBER Use the dialing keys to edit the number e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or to erase a digit e Press and hold mMutE DELETE to erase the entire entry Press hold REDIAL PAUSE to insert a dialing pause a p appears Press Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press NZA The handset displays EDIT NAME Use the dialing keys page 89 to edit the name e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or to erase a character e Press and hold mMuteE DELETE to erase all characters e Press pound key to move the last word to the front For example Johnson Charlie becomes Charlie Johnson when you press pound key Press to confirm The screen shows Saved 102 Caller ID Caller ID operation Using the telephone base 1 9 Select a desired entry in the caller ID log see Review the caller ID log on page 100 When the desire
85. e CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of
86. e 149 Especially about cordless telephone Sissin 150 Precautions for users of implanted Cardiac pacemMakels eeseeeeee 151 ECO mode sins 151 Especially about telephone answering SYStEMS eee 151 FCC Part 68 and ACTA essessseeeees 152 FCC Pant ISen ua 153 Limited warranty sesssssssssssoscsscoeccessee 154 Technical specifications 156 DECT 6 0 digital technology 156 Telephone operating range 156 Redefining long range coverage and Clarity ue 156 AD audio niena see 156 Simulated full duplex handset speakerphone sessssssssssssssssssssssee 156 Index TRKE KED oSer EE EEE 157 Getting started Installation You must install and charge the battery before using the telephone See page 13 for easy instructions Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall pages 15 16 For optimum range and better reception place the telephone base in a central and open location If you subscribe to high speed Internet service digital subscriber line DSL through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack pages 9 10 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters You
87. e Call Manager voice command requests will be rejected 59 Telephone operation Conference calls Conference calls on line 1 and line 2 When you have calls established on line 1 and line 2 either in use or on hold you can conference line 1 and line 2 using a handset or the telephone base To conference both line 1 and line 2 Using a cordless handset 1 Press AON 2 Press WCID or ADIR to highlight Conference 3 Press GMXeaj The conferencing devices screen display Lines now in conference followed by Conf Using the telephone base 1 Press AON 2 Press WCID ADIR V RECORD or A DELETE to highlight Conference 3 Press Haida The conferencing devices screen display Lines now in conference followed by Conf To select an option while on a conference call Using a cordless handset 1 Press Gite 2 Press WCID or ADIR to highlight one of the following options e End Line 1 e End Line 2 e Equalizer e Caller ID log e Directory 3 Press aiJ Using the telephone base 1 Press OAN 2 Press WCID ADIR V RECORD or A DELETE to highlight one of the following options e End Line 1 e End Line 2 e Equalizer e Caller ID log e Directory 3 Press aiJ 60 Telephone operation Conference calls To end a conference call Using a cordless handset Press OFF CANCEL or place the cordless handset into the charger The call continues until all people hang up Using the telephone base Press SPE
88. e Press repeatedly to view the last 10 numbers dialed page 70 e While entering numbers press and hold to insert a dialing pause page 87 CANCEL While in a menu press to exit without making changes or press and hold to return to idle mode CELL A light e Steadily on when the in use to erase the telephone base is paired missed call indicator s i and connected with a page 99 ees Bluetooth device on Cell A V line page 22 Flash alternately while pairing a Bluetooth device page 23 CELL B HEADSET light e Steadily on when the telephone base is paired and connected with a Bluetooth device on Cell B line page 22 e Flash alternately while pairing a Bluetooth device page 23 Press and hold while the telephone is not voo j ann peo pause DELETE IN Softkeys 2 e Press to select the menu item displayed above the key io owt u5 vove HA RECORD SPEAKER 4 e Press to make a call on line 1 or line 2 using the speakerphone page 51 Press to answer a call DELETE on line 1 line 2 cell A ver 3 TNN or cell B line using the a poo speakerphone pages 51 i wo G or 54 9 wa e Press to switch between dined th ded handset and e corded handset an pE ont 1 LINE 2 LINE speakerphone page 64 e Press to make or answer a call on line 1 or line 2 CELL A CELL B page 51 e Press
89. e and the screen displays Voicemail saved and then returns to the previous menu 40 Telephone settings Cordless handset and telephone base settings Using a the telephone base 1 2 Press MaN in idle mode to enter the main menu Press WCID ADIR V RECORD or 4 DELETE to highlight Settings and then press MZA Press WCID ADIR V RECORD or 4 DELETE to highlight Voicemail and then press 4M3 Press WCID ADIR V RECORD or 4 DELETE to highlight Line 1 or Line 2 and then press MZA Use the dialing keys to enter the voicemail access number provided by your telephone service provider up to 30 digits when prompted e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or SKIP to move the cursor to the right e Press A DELETE or to erase a digit e Press and hold A DELETE to erase all digits e Press and hold REDIAL PAUSE on the telephone base to enter a dialing pause a p appears Press to confirm There is a confirmation tone and the screen displays Voicemail saved and then returns to the previous menu 41 Telephone settings Cordless handset and telephone base settings Voicemail visual message waiting number If you subscribe to a voicemail service offered by your telephone service provider this feature provides a visual indication when you have new voicemail messages Voicemail and the W icon appear on the telephone base and handset screens Contact your telephone serv
90. e base turns on If you have trouble pairing your cell phone or headset it may not be compatible with your TL86103 Check the Bluetooth compatibility list at www telephones att com bluetooth NOTES e The pairing process may take up to one minute e Ifthe pairing process fails turn off the Bluetooth feature on your headset and on the TL86103 by pressing Cell A or CELL B Repeat the steps of To pair and connect a headset to pair your headset and the telephone base In some cases it may take you a few attempts to complete the pairing process e When a connected headset is charging it may disconnect from the telephone base and the CELL B HEADSET light on the telephone base turns off For some headset models you may need to turn on the headset and reconnect it to the telephone base again e Refer to the user s manual on how to set your headset to discoverable mode 25 Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base or is turned on within range the telephone base tries to connect to the device When the device moves out of range it is disconnected Your device might make a connect or disconnect sound A connected device could also be disconnected by e Turning off the Bluetooth device e Turning off the Bluetooth feature of the device e Disconnecting through the telephone base Device list If you disconnect through the Device list the telep
91. e cell phone directory replaced and press gaJ The screen displays Replace Cell Phone A directory Press GS to confirm 5 When the downloading process completes the telephone base displays Download ended XXXX entries saved You hear a confirmation tone Press J4 to return to the Bluetooth menu Q NOTES e For certain cell phones you may need to press a key to confirm the directory download e Certain cell phones do not support SIM card download If this is the case transfer the contacts from your SIM card to your cell phone memory first and then download from your cell phone memory For more information on how to transfer contacts from your SIM card to your cell phone memory see the user s manual of your cell phone e If Phone memory is chosen but with no entries saved the telephone base displays No entries found Download from SIM only Press YES to confirm If SIM card only is chosen but with no entries saved the handset displays No entries found Download from Phone only Press to confirm If Phone and SIM are chosen but with no entries saved in either or both directories the telephone base displays No entries found Download from Phone only Press to confirm e When downloading the directory from your Bluetooth enabled cell phone some data may not transfer For example if you have home mobile and work numbers for a particular contact the three category descriptions may not transfer to your TL86103 30 Bluetooth
92. e future your telephone service provider requires you to dial ten digits to make a local call area code plus telephone number you need to delete your home area code With the home area code displayed press and hold MUTE DELETE on the handset or press and hold A DELETE on the telephone base until the digits are deleted and then press AAW The home area code is now restored to its default setting of __ _ empty 45 Telephone settings Cordless handset and telephone base settings Cell area code Most cell phone entries are stored in a 10 digit format If all of your cell phone entries are stored this way you do not need to program your cell area code If your cell phone stores entries in a 7 digit format we recommend that you program your cell area code so that your 7 digit directory entries can be dialed correctly To set the cell area code Using a cordless handset 1 Press NANI in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Directory and then press JJZ 3 Press WCID or ADIR to highlight a desired downloaded directory and then press MAON 4 Press WCID or ADIR to highlight Cell area code and then press JMZ The screen briefly shows Only for 7 digits dialing from Caller ID log 5 Use the dialing keys to enter a three digit home area code e Press MUTE DELETE or to erase a digit e Press and hold mutE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right 6 P
93. e may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B For body worn operation this handset has been tested and meets the FCC RF exposure guidelines when used with the accessories supplied or designated for this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines 153 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to our website at www telephones att com or cali 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchas
94. e nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries 150 Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base Especially about telephone answering systems Two way recording This unit does not sound warning beeps to info
95. e using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call The year must be correct so that the day of the week can be calculated from the caller ID information You can turn off the date and time settings of a caller ID service and set the date and time manually see Use caller ID to automatically set date and time on page 43 After power failure or handset registration the system prompts you to set the date and time Follow the steps to set the month day year and time Using a cordless handset To set the date and time manually 1 Press NY in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Set date time and then press Sjaa seg 3 Press WCID or ADIR to choose the month and then press Wi i or enter the 2 digit number using the dialing keys 4 Press WCID or ADIR to choose the day and then press 2 or enter the 2 digit number using the dialing keys 5 Press WCID or ADIR to choose the year or enter the 2 digit number using the dialing keys and then press X1 to move on to set the time 6 Press WCID or ADIR to choose the hour and then press SAYS or enter the 2 digit number using the dialing keys T Press WCID or ADIR to choose the minute and then press KYW or enter the 2 digit number using the dialing keys 8 Press WCID or ADIR to highlight AM or PM or press 2 for AM or 7 for P
96. e when QUIET mode is on Turn PTT on or off Using a cordless handset 1 Press PUSH TO TALK when the handset is not in use The PUSH TO TALK menu displays 2 Press WCID or ADIR to highlight PTT On Off and then press Jaa seg 3 Press WCID or ADIR to choose On or Off and then press Sam seg Using the telephone base 1 Press PTT when the telephone base is not in use The PUSH TO TALK menu displays 2 Press WCID ADIR RECORD or 4 DELETE to highlight PTT On Off and then press Safe 3 Press WCID ADIR V RECORD or A DELETE to choose On or Off and then press Kaa 364 Q NOTE The handset or the telephone base screen displays PTT when PTT is turned off T9 Multiple handset use Push to talk PTT PTT call to a single device Using a cordless handset 1 There are a few ways to begin a PTT call to a single device When the handset is not in use e If you have one handset press and hold PUSH TO TALK e If you have more than one handset Press PUSH TO TALK on the handset and then use the dialing keys to enter the destination device number OR Press PUSH TO TALK on the handset Press WCID or ADIR to highlight the destination device number and then press 4f 34 or PUSH TO TALK The handset shows Connecting to HANDSET X HANDSET represents the handset name X represents the destination handset number or Connecting to BASE 0 BASE represents the base name for a few seconds When the
97. eadset 2 respectively or press YCID ADIR V RECORD or 4 DELETE to highlight the desired handset and press 8M3 The telephone base shows Calling HANDSET X The destination device s rings and shows BASE is calling 2 To answer the intercom call press 1 LINE 2 LINE SPEAKER 4 CELL A CELL B any dialing key 0 9 TONEX PASMI or lift the corded handset Both devices now show Intercom 3 To end the intercom call press HX OFF cANCEL or place the cordless handset into the charger or press AD on the telephone base The other party hear four beeps Both devices display Intercom ended Q NOTES e Before the intercom call is answered you can cancel it by pressing OFF canceL on the cordless handset or END on the telephone base e If the called device does not answer within 100 seconds or it is in use on a call or out of range the initiating device shows No answer Try again and returns to the outside call e To temporarily silence the intercom ringer press NININA OFF canceL or MUTE DELETE on the cordless handset or press Ej M4 fel3 or CANCEL on the telephone base e You can only use one pair of devices at a time to make intercom calls 75 Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming call on line 1 or line 2 during an intercom call the two devices on the intercom call hear an alert tone The screens display 1 2 or 1282 and In
98. ecording and talk to the caller 117 Answering system Message playback If you have both new and old messages you can play the new messages first and then the old messages The caller ID information displays on the screens when you play messages and you can call back the caller When playback begins the handset and telephone base screens display the message status caller ID information and time and date of the message recorded You hear the total number of messages followed by the day and time of the message After the last message the telephone announces End of messages and the screen displays End of messages To listen to messages at the telephone base 1 Press gt a LINE 1 MAIL BOX or m LINE 2 MAIL BOX on the telephone base to listen to the messages e If there are new and old messages press WCID ADIR V RECORD or A DELETE to select Play new msgs or Play old msgs and then press Sjaaseqy When the telephone base is playing a message its screen shows 2 Call info and the caller s name or number If the caller s information is unavailable the handset shows No caller info The system announces the number of messages and then begins playback The message sequence is shown on the telephone base If there are no recorded messages the telephone base shows No messages and you hear You have no message To listen to messages on a cordless handset 1 When the handset is in idle mode press NANY to enter t
99. en message Reason The caller prefers not to show the phone number The caller prefers not to show the name No name is sent and the caller prefers not to show the number OR The caller prefers not to show the phone number and name Your telephone service provider cannot determine the caller s number Your telephone service provider cannot determine the caller s name No name is sent and your telephone service provider cannot determine the caller s number OR Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 105 Answering system Answering system settings Use the answering system menu of the telephone base to set up the announcement message turn on or off the answering system or message alert tone activate call screening or change the number of rings remote access code or message recording time If you turn off the answering system and you change any setting in the answering system setup menu the answering system automatically turns on again You can also change the answering system settings using the AT amp T Softphone Call Manager installed on your computer see page 11 For detailed instructions please refer to the Installation and Operation Guide in the CD ROM which comes with the package Announcement Your outgoing announcement plays when calls are answered by the answering system The telephone has
100. ent reset to default When your announcement is deleted the system answers calls with the default announcement described on page 106 You cannot delete the default announcement 108 Answering system Answering system settings Answer on off Unless you change it the answering system is on and ready to record messages You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messages To turn the answering system on or off ND Using the telephone base RECORD turn the corresponding answering system on or off If the pa answering system is turned on it announces Calls will be oo answered If the answering system is turned off it announces Calls will not be answered OR 1 When the telephone base is in idle mode press TERY to enter the main menu 2 Press axe to select Answering system 3 Press WCID ADIR W RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press Sja a seg 4 Press WCID ADIR V RECORD or 4 DELETE to highlight Answer ON OFF and then press diae 5 Press WCID ADIR RECORD or 4 DELETE to highlight On or Off and then press Gaeaeqy to save the setting You hear a confirmation tone Press LINE 1 ANS ON OFF or LINE 2 ANS ON OFF to o om 4 Q NOTE lf the answering system is off and there is an incoming call the system answers after ten rings and announces Please enter your remote
101. ephone base For one to one PTT calls both initiating and destination devices can end the PTT call For PTT calls to multiple devices the initiating device can end the PTT call If any one of the destination devices leaves the PTT call the call continues until all participants or the initiator hangs up Press OFF CANCEL or AX on the handset or press CANCEL or Xp on the telephone base The screens show Push to talk Ended OR Place the cordless handset in the charger The handset returns to idle mode The telephone base screen shows Push to talk Ended Q NOTE After PUSH TO TALK on the handset or PTT on the telephone base is released the PTT call remains open for a short time If no one presses PUSH TO TALK on the handset or PTT on the telephone base within ten seconds the PTT call ends automatically 85 Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name Each of the downloaded directories stores up to 1 500 entries with up to 30 digits for each phone number and 15 characters for each name Directory entries are stored at the telephone base and shared by all cordless handsets Any changes made on one device apply to all Only one device can review the directory at a time If another device tries to enter the directory its screen shows Not available at this time When there are no records in the directory the screen shows Dire
102. ervice and if both telephone service providers use compatible equipment Incomplete messages e Ifa caller leaves a very long message part of it may be lost when the system disconnects the call after the maximum recording time you have set e If the caller pauses for longer than seven seconds the system stops recording and disconnects the call e If the system s memory becomes full during a message the system stops recording and disconnects the call e If the caller s voice is very soft the system may stop recording and disconnect the call Difficulty hearing messages e Press VOLUME A to increase the telephone base speaker volume e Press ADIR VOLUME to adjust the message playback volume on a cordless handset System does not answer after the correct number of rings e Make sure the answering system is on L1 Ans sys off or L2 Ans sys off should not appear on the cordless handset screen and the LINE 1 ANS ON OFF or LINE 2 ANS ON OFF light on the telephone base should be on e If toll saver is activated the number of rings changes to two when you have new messages stored page 111 e If the memory is full or the system is off the system will answer after ten rings e In some cases the answering system is affected by the ringing system used by your telephone service provider e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answer
103. ess il Heqy 55 Telephone operation Telephone operation Answer an incoming cell call while on line 1 or line 2 If you are on a call using line 1 or line 2 and you receive an incoming cell call telephone base you are using The telephone base and all other handsets ring To answer the incoming cell call Using a cordless handset e Press WA CELL or B CELL to answer the incoming cell call The call on line 1 or line 2 is automatically placed on hold All other handsets and the telephone base display L1 On hold and or L2 On hold At the same time the screens will display CL A in use CL B in use or CL A amp B in use Using the telephone base e Press CELL A or CELL B to answer the incoming cell call The call on line 1 or line 2 is automatically placed on hold All handsets and the telephone base display L1 On hold and or L2 On hold At the same time the screens will display CL A in use CL B in use or CL A amp B in use To end the cell call Using a cordless handset e Press OFF CANCEL Line 1 or line 2 is still on hold The telephone base and all other cordless handsets display L1 On hold and or L2 On hold Using the telephone base e Press CELL A or CELL B Line 1 or line 2 is still on hold The telephone base and all cordless handsets display L1 On hold and or L2 On hold To resume the call on line 1 or line 2 On hold Using a cordless handset e Press LINE 1 FLASH or LINE 2 FLASH on the han
104. et is in the charger and the charge light is not on refer to The charge light is off page 144 Charge the battery in the cordless handset for at least ten hours For optimum daily performance return the cordless handset to the charger when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows Low battery Refer to the table on page 13 for details You may need to purchase a new battery Please refer to Battery installation and charging in this user s manual on page 13 141 Appendix Troubleshooting I get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 9 The filter prevents noise and caller ID problems as a result of DSL interference Please contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install thi
105. et not controlled by a wall switch IMPORTANT INFORMATION e Use only the power adapter s supplied with this product To obtain a replacement visit our website at www telephones att com or call 1 866 288 4268 e The power adapters are intended for a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 10 Getting started Connect your telephone base to computer Your new AT amp T TL86103 allows you to make and receive softphone calls by connecting the telephone base to your computer by using the USB cable provided in the package You can manage softphone Voice over IP VoIP calls through Skype or Microsoft Lync landline calls or cell calls by using the AT amp T Softphone Call Manager You can also use the voice command feature to make calls see page 59 after you have installed the AT amp T Softphone Call Manager To connect the telephone base to your computer e Plug the USB cable into your computer as shown below Wait for your computer to recognize your AT amp T TL86103 N Plug the large end of the USB cable into a USB port on your computer Plug the small end of the USB cable into the micro USB port on the right side of the telephone base Installation of AT amp T Softphone Call Manager on computer To install AT amp T Softphone Call Manager 1 Put the CD ROM that comes with the package into your comp
106. evices When the handset is not in use e Press and hold PUSH TO TALK until the handset shows Connecting to group e Press PUSH TO TALK Press WCID or ADIR to choose Group Press gaie or press PUSH TO TALK and your handset shows Connecting to group When the connection is made both the caller and the destination parties hear a beep The speakerphones on all other devices automatically activate 2 You need to press and hold PUSH TO TALK when you want to speak Speak towards the handset Your voice is broadcast to all devices 3 Release PUSH TO TALK after speaking 4 Any extension can reply see Answer a PTT call on page 83 eo NOTE After PUSH TO TALK is released the PTT call remains open for a short time If no one presses PUSH TO TALK within ten seconds the PTT call ends automatically Using the telephone base 1 You have two ways to call multiple handsets When the telephone base is not in use e Press and hold PTT until the screen shows Connecting to group e Press PTT Press WCID ADIR V RECORD or A DELETE to choose Group Press Hafe or PTT and the telephone base shows Connecting to group When the connection is made both the caller and the destination parties hear a beep The speakerphones on all other devices automatically activate 2 You need to press and hold PTT when you want to speak Speak towards the telephone base Your voice is broadcast to all devices 3 Release PTT after speaking 4 Any extensi
107. ey on your cell phone to confirm the connection When the new device is successfully activated and connected the handset displays Device connected You hear a confirmation tone 9 NOTE When adding removing or replacing a Bluetooth device on the active devices list all connected devices are temporarily disconnected until the procedure completes It may take up to 2 minutes to reconnect 28 Bluetooth Bluetooth setup Download directory You can download up to 4 cell phone directories phonebooks to your TL86103 telephone system via Bluetooth wireless technology Each downloaded directory can store up to 1 500 entries with up to 30 digits for each phone number and 15 characters for each name Before downloading a directory make sure the cell phone is paired active and connected to your TL86103 telephone system Place your cell phone next to the telephone base when you download a cell phone directory to your TL86103 telephone system To download a cell phone directory 1 Press XM on the telephone base in idle mode 2 Press WCID ADIR RECORD or 4 DELETE to highlight Bluetooth and then press giZ 3 Press WCID ADIR W RECORD or 4 DELETE to highlight Download dir and then press MZA 4 Press WCID ADIR WRECORD or ADELETE to highlight one of the following options If there is no cell phone paired to the system the telephone base displays Device list is empty Press to return to the Bluetooth menu I
108. f there are two active devices on the device list press WCID ADIR VRECORD or ADELETE to highlight the desired device and then press giZ If the selected device is active but disconnected the telephone base displays Cellular phone not connected Press e X Nea Phone memory download all contacts stored in your phone memory SIM card only download all contacts stored in your SIM card Phone and SIM download all contacts stored in both your phone memory and SIM card Press dfe to continue During the download the telephone displays the progress All other idle system handsets display CL Downloading Your cell phone may require you to press a key to confirm the directory download Your cell phone may require a passcode In this case the screen displays Check cellular ENTER PASSCODE Enter the cell phone passcode into the telephone base and press to save 29 Bluetooth Bluetooth setup e If the selected device s directory has already been downloaded to TL86103 before the telephone base displays the date of the last update of your cell phone The directory stored on the TL86103 for that cell phone will be erased and replaced with the current cell phone directory If you have edited the downloaded entries page 94 those changes will be lost Press to start the download e If you already have 4 downloaded directories the telephone base displays Memory is full Replace existing directory Press M Highlight th
109. f there is a location in your house with better reception you can leave your cell phone at that location while you use the TL86103 cell line For optimal performance the cell phone must be within 15 feet of the telephone base iPhone is a registered trademark of Apple Inc 18 Bluetooth Introducing Bluetooth If you experience poor sound quality it may be caused by the distance between your cell phone and the telephone base To improve the performance place your cell phone closer to the telephone base within 15 feet and make sure that there are no physical obstacles such as large furniture or thick walls in between lt 15 feet gt J ee Yy amp Bluetooth Cellular signal DECT 6 0 Charge your cell phone while it is connected to the telephone base Your cell phone s battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology Monitor your cell phone s usage because minutes may be deducted from your cellular plan for the duration of all cell calls depending on the terms of your plan Refer to the Bluetooth setup section pages 22 32 to learn how to set up your Bluetooth device Refer to the Telephone operation section pages 51 57 on how to operate your Bluetooth devices with your new AT amp T TL86103 telephone system with Bluetooth wireless technology Refer to the Troubleshooting section pages 136 147 if you experience difficulty when using the te
110. ghlight the desired number Press BI AN to dial the number shown Q NOTES You cannot edit a directory entry while on a call For more details about the directory see pages 86 97 You cannot copy a caller ID entry into the directory while on a call For more details about the caller ID log see pages 98 105 Press OFF cANCEL on a cordless handset or CANCEL on the telephone base to exit redial list directory or caller ID log during a call 69 Telephone operation Redial The telephone base and each cordless handset store the last 10 dialed numbers up to 30 digits each in the redial list The redial entries of each cordless handset and the telephone base are independent Review the redial list Using a cordless handset 1 Press REDIAL PausE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The handset beeps twice at the end of the list Press OFF CANCEL to exit ros 7 rev 8 9 j J j x 0 a MUTE REDIAL i nl J SPEAKER DELETE PAUSE pen Using the telephone base 1 Press REDIAL PausE in idle mode ES 2 Press WCID ADIR V RECORD 4 DELETE or Sa REDIAL PausE repeatedly to browse until the aaa desired number displays The telephone base E0 beeps twice at the end of the list Press CANCEL to exit yop A DIR REDIAL PAUSE Dial a redial entry Using a cordless handset 1 Press REDIAL PausE in idle mode 2
111. handset e Press OFF CANCEL or place the cordless handset into the charger Using the telephone base e Press SPEAKER or return the corded handset to the telephone base Q NOTES e Only Skype can make a softphone VoIP call e Make sure the USB cable is connected to the telephone base and your computer e Make sure the AT amp T Softphone Call Manager is launched on your computer e During an incoming call the screens display Skype and Lync without any specfic details about the name and number of the caller If the caller ID announce page 39 is turned on the telephone will announce Call from Skype or Call from Lync e If you do not want to answer the call press jay e Missed call from softphone is logged in the caller ID log of the telephone system Skype or Lync is stored as the name of the caller ID log entry e When the ringer of PC line is off the screens of cordless handsets and the telephone base display XFce e You can also make a Skype call or answer a Skype Lync call using AT amp T Softphone Call Manager Please refer to the Installation and Operation Guide in the CD ROM which comes with the package 3 58 Telephone operation Telephone operation Voice command TL86103 supports voice recognition when the phone system is connected to AT amp T Softphone Call Manager installed on your computer see page 11 You can make calls on line 1 or line 2 according to the line preference set see page 48 through the vo
112. having the same problem contact your telephone service provider charges may apply 140 Appendix Troubleshooting My cordless handset isn t performing normally Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base You might have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds and then plug it back in Allow up to one minute for the handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Out of range appears on my cordless handset Ensure you plug the telephone base in properly and the power is on Move the cordless handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds and then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices The batteries do not hold a charge If the cordless hands
113. he cordless handset into the charger The call continues until all people hang up Using the telephone base Press SPEAKER 4 1 LINE 2 LINE CELL A or CELL B on the telephone base or put the corded handset back to the telephone base The call continues until all people hang up Using line 1 or line 2 and cell lines together You can be on two different calls at the same time using a cell line and line 1 or line 2 with two handsets You can be on a call using the cell line and a Bluetooth headset via line 1 or line 2 at the same time If you are on a call using the cell line you cannot join the call using your paired cell phone However you can join the call using another TL86103 device As your cell phone is being used for the phone call only features that are normally available during a call can be used 62 Telephone operation Options while on calls Silencing the ringer When the telephone is ringing you can temporarily silence the ringer of the cordless handset or telephone base without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer Using a cordless handset Press NINJA OFF CANCEL MUTE DELETE or QUIET The handset screen displays Ringer muted To silence the base ringer Using the telephone base Press IBS els CANCEL or QUIET The telephone base screen displays Ringer muted Page all devices This feature helps you find the misplaced de
114. he device screen in idle mode When you turn on the answering system at the telephone base it announces Calls will be answered Less than three minutes to record If the memory is full the answering system announces Memory is full before message playback The device screen displays L1 Rec mem full and or L2 Rec mem full in idle mode Once the memory is full you cannot turn the answering system back on if it has been turned off nor can you record new messages until old ones have been deleted Memory full displays if you want to turn on the answering system on the handset but there is no memory Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base message playback remote access and recording outgoing announcements Temporarily turning off the message alert tone If the message alert tone is turned on the telephone base beeps every ten seconds when there are new messages Pressing any telephone base key temporarily silences the message alert tone The message alert tone resumes when you receive another message 116 Answering system About the answering system Call screening To screen a call at the telephone base If the answering system and call screening are on see Call screening on off on page 110 the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system Options while a message is
115. he directory see Review directory entries and 3 character alphabetical search on pages 91 93 When a directory entry displays press JI The screen shows EDIT NUMBER along with the phone number to be edited Use the dialing keys to edit the number e Press WCID or 4 REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press 4 DELETE or to erase a digit e Press and hold 4 DELETE to erase all digits Press hold REDIAL PAUSE to add a dialing pause a p appears Press Press WCID ADIR V RECORD or A DELETE to highlight one of the following types e Home e Cell e Work e Other Press A241 The screen displays EDIT NAME Use the dialing keys to edit the name e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press 4 DELETE or to erase a character e Press and hold 4 DELETE to erase all characters Press to save the entry There is a confirmation tone and the screen shows Saved 95 Directory Dial edit or delete a directory entry Edit the type of a directory entry If you only want to edit the type of a directory entry 1 Search for the desired entry in the directory see Review directory entries and 3 character alphabetical search on pages 91 93 When a directory entry displays press ZA J4 on a cordless handset or TONEX on the telephone base Enter the corresponding shortcut keys s
116. he main menu 2 Press to select Play messages 3 Press WCID or ADIR to highlight Mailbox 1 or Mailbox 2 and then press ggg e If there are new and old messages press WCID or ADIR to select Play new msgs or Play old msgs and then press giZ e If there are only new or only old messages they will play automatically The system announces the number of messages and then begins playback The message sequence is shown on the handset If there are no recorded messages the handset shows No messages and you hear You have no messages 118 Answering system Message playback Options during playback When a message is playing you can adjust the playback volume skip repeat pause or delete the message When messages are playing on the telephone base Press W VOLUME A to adjust the speaker volume Press SKIP or QAE to skip to the next message Press lt REPEAT or Aga to repeat the message currently playing Press lt REPEAT or NAAU twice to listen to the previous message Press A DELETE to delete the current message The system advances to the next message Press 2 to pause the playback and show the caller ID information e Press 1 LINE 2 LINE SPEAKER or DIM to use line 1 or line 2 or press Cell A or CELL B to use a cell line to call back the caller If necessary press QUIET pound key or 1 to show different dialing options e Press CANCEL or EXX to restart the playback If you do not call back within 10
117. hen press Gaqxeqj 5 Press WCID ADIR V RECORD or 4 DELETE to sample each ringer tone A sample of each ringer tone plays as you scroll through the choices 6 Press to save You hear a confirmation tone and the screen returns to the previous menu Q NOTE When the ringer is off you will not hear ringer tone samples and ringer tone during an incoming call 35 Telephone settings Cordless handset and telephone base settings LCD language You can select English French or Spanish to be used for all screen displays Using a cordless handset 1 Press NW in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Settings and then press Gamaeay 3 Press to choose LCD language 4 Press WCID or ADIR to choose from English Fran ais or Espanol and then press dize The screen prompts Set English Francais Espanol as LCD language 5 Press to confirm Your hear a confirmation tone and the screen returns to the previous menu Press M9 to cancel the operation Using the telephone base 1 Press XI in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Settings and then press di zeg 3 Press diae to choose LCD language 4 Press WCID ADIR V RECORD or 4 DELETE to choose from English Francais or Espanol and then press fafao The screen prompts Set English Frangais Espanol as LCD language 5 Press to confirm Your hear a confirmation tone and the
118. hone base will not attempt to reconnect until your device is moved out of range Then moves back in range again Bluetooth connection from idle mode When you have active devices that are not connected xel XMa appears on the telephone base in idle mode Press fe xisl tegy on the telephone base to start connecting an active device When there are two active devices the screen will prompt you to choose one before connection Device list and connection Up to 4 devices can be paired to the telephone base All paired devices are shown on the device list To use a paired device it must be in an active slot A or B on the device list and connected Both Bluetooth enabled devices can be on a call at a time Once you have paired a device with the telephone base you do not need to repeat the pairing procedure again unless you delete the device from the device list a NOTE When connecting a Bluetooth device to the device list all connected devices will be temporarily disconnected until the procedure is complete It may take up to 2 minutes to reconnect Review the device list 1 Press XY on the telephone base in idle mode 2 Press WCID ADIR V RECORD or A DELETE to highlight Bluetooth and then press Gamxegj 3 Press WCID ADIR V RECORD or A DELETE to highlight Device list and then press Gauxeqj 26 Bluetooth Bluetooth setup Connect disconnect an active device While in the device list menu you may connect or disco
119. hown in the following table OR Press HFA to erase the assigned label Delete a directory entry Using a cordless handset or the telephone base 1 Search for the desired entry in the directory see Review directory entries and 3 character alphabetical search on pages 91 93 When the desired entry appears press MUTE DELETE on the cordless handset or pJ on the telephone base The screen displays Delete contact and the name of the entry Press MN to confirm The screen displays Contact deleted and then the next alphabetical entry in the directory You hear a confirmation tone Q NOTE Once a directory entry is deleted it cannot not be retrieved 96 Directory Dial edit or delete a directory entry Remove a downloaded directory Using a cordless handset 1 Search for the desired downloaded directory in the directory menu see Review directory entries and 3 character alphabetical search on pages 91 93 When the desired downloaded directory is chosen press JMie X and then press WCID or ADIR to highlight Remove dir Press Hdt The screen displays Directory Cell Phone A will be erased Press ME to confirm The screen displays Erasing directory You hear a confirmation tone Using the telephone base 1 Search for the desired downloaded directory in the directory menu see Review directory entries and 3 character alphabetical search on pages 91 93 When the desired downloaded directory is
120. ice command name dialing function by using the telephone base or a cordless handset Before making a voice command make sure your desired contacts are in the phonebook directory of the AT amp T Softphone Call Manager that is independent from the home and downloaded directories For detailed instructions please refer to the Installation and Operation Guide in the CD ROM which comes with the package To make a call using voice command Using a cordless handset or the telephone base 1 Press XY in idle mode 2 Press WCID or ADIR on the cordless handset or WCID ADIR V RECORD or A DELETE on the telephone base to highlight Voice Command and then press JMA The screen displays Processing Voice command You hear Who would you like to call followed by a confirmation beep 3 Say your desired contact name which is stored in the phonebook directory of the AT amp T Softphone Call Manager to dial Q NOTES e Make sure the USB cable is connected to the telephone base and your computer page 11 e Make sure the AT amp T Softphone Call Manager is launched on your computer e When there is an incoming call from any line the voice recognition will stop immediately e To say a command again when processing press Eye and select Voice Command again from the menu e To cancel a voice command activity before making another voice command say Cancel e If the voice command setting is set as Disable in the AT amp T Softphon
121. ice provider for more information and assistance about using your voicemail service Q NOTES e This feature does not indicate new messages recorded on your phone s built in answering system e For more information about the difference between your answering system and voicemail see page 115 Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home This feature only turns off the displayed Voicemail and the amp icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off the new voicemail indicators Using a cordless handset 1 Press HANI in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Settings and then press Hate 3 Press WCID or ADIR to highlight Clr voicemail and then press dfe The screen shows Reset voicemail indication 4 Press MA to turn the voicemail indicator off You hear a confirmation tone and the screen returns to the previous menu Using the telephone base 1 Press NANI in idle mode to enter the main menu 2 Press WCID ADIR RECORD or 4 DELETE to highlight Settings and then press Maa eqy 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Clear voicemail and then press fafao The screen shows Reset
122. ific device number 0 for the telephone base 1 9 for handsets 1 9 TONEX followed by 0 2 for handsets 10 12 fora single cordless headset followed by 1 or 2 for cordless headset 1 or cordless headset 2 respectively or press WCID or ADIR to highlight the desired device and press giZ Your handset screen shows Calling HANDSET X or Calling Base The destination device s rings and shows HANDSET X is calling HANDSET represents the handset name X represents the handset number 2 To answer the intercom call press LINE 1 FLASH LINE 2 FLASH SPEAKER A CELL B CELL any dialing key 0 9 TONEX or press NASM on the destination handset Both devices now show Intercom 3 To end the intercom call press HX OFF cANCEL or place the cordless handset into the charger or press AN on the telephone base The other party hear four beeps Both devices display Intercom ended 74 Multiple handset use Intercom Using the telephone base 1 Press EN in idle mode to enter the main menu Press WCID ADIR VW RECORD or 4 DELETE to highlight Intercom and then press Kaa zeg e If you have one handset the telephone base shows Calling HANDSET X e If you have more than one handset the telephone base shows INTERCOM TO Use the dialing keys to enter a specific handset number 1 9 for handsets 1 9 TONEX followed by 0 2 for handsets 10 12 for a single cordless headset followed by 1 or 2 for cordless headset 1 or cordless h
123. ilarly equipped phones of the leading competition Now calls can be taken in the basement backyard and garage with exceptional sound quality can be taken in the basement backyard and garage with exceptional sound quality Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office Redefining long range coverage and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than before HD audio HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls There is no additional telephone service requirement to use HD audio It is designed to work with standard telephone service Your system will automatically enhance all received sound with HD audio Simulated full duplex handset speakerphone The simulated full duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time Optimal performance is subject to external factors and individual usage 156 Index Index A Conference calls 60 62 Active device 27 28 Add a Bluetooth headset 24 25 Add a cell phone 22 23 Alert tones handset 1
124. ilure When AC power is not available the screen is blank and many telephone features do not function Only touch tone dialing and corded handset volume adjustment are supported The telephone uses power from the telephone line to enable you to make and answer calls on Line 1 only using the corded handset and dialing keys After you install your telephone or the power returns following a power outage the telephone base or cordless handset will prompt you to set the date and time For instructions see Set date and time on page 37 for details To skip setting the date and time press CANCEL or on the telephone base or press OFF CANCEL or XAN on the corded handset To make a call during a power failure 1 Lift the corded handset and wait for a dial tone The screen displays No AC power System can only access Line 1 2 Slowly dial a telephone number using the dialing keys Wait to hear each key tone upon inputting a digit before pressing the next dialing key Q NOTE When the telephone is not powered by the supplied power adapter there is a delay when dialing digits To answer a call during a power failure 1 Lift the corded handset Q NOTE The screen does not show incoming caller ID information during a power failure 14 Getting started Installation options Your telephone base is ready for tabletop use If you want to mount your telephone on a wall follow the steps to connect the telephone base with a standard dual stu
125. ings in Skype 1 Launch the Skype program 2 Click Tools and then Options 3 Click Audio settings 4 Make sure AT amp T USB Audio is selected under the speakers and microphone settings Audio settings in Microsoft Lync 1 Launch the Microsoft Lync program 2 Click Options and then Audio device 3 Make sure AT amp T USB Audio is selected under the Audio device setting IMPORTANT Periodically check for software updates Go to the ABOUT tab under the Settings panel in the A AT amp T Softphone Call Manager and then click Check Update For more details refer to the Software updates section in the Installation and Operation Guide available in the CD ROM which comes with the package 12 Getting started Battery installation and charging Install the battery as shown below Once you have installed the battery the screen indicates the battery status see the following table For best performance keep the cordless handset in the charger when not in use The battery is fully charged after 11 hours of continuous charging See the table in the Technical specifications section on page 156 for battery operating times If the screen shows Place in charger and a flashes you need to charge the cordless handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time The following table summarized the battery charge indicators and actions to take The
126. ink of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycl
127. is in use 126 Appendix Screen icons alert tones and lights Cordless handset screen icons Line 1 or Line 2 On steadily when line 1 and or line 2 is in use or there is an incoming call on line 1 and or line 2 CELL A or CELL B On steadily when Cell A line and or CELL B line is in use or there is an incoming call on Cell A line and or CELL B line Bluetooth connected devices There are Bluetooth connected devices on the active devices list Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list Battery status Battery is charging animated display Battery status The battery icon flashes when the battery is low and needs charging Speakerphone The speakerphone is in use Voicemail You have new voicemail on line 1 and or line 2 from your telephone service provider ert PC CALL ringer off The handset ringer for PC call is off 127 Appendix Screen icons alert tones and lights Telephone base screen icons LINE 1 or LINE 2 On steadily when line 1 and or line 2 is in use or there is an incoming call on line 1 and or line 2 CELL A or CELL B On steadily when Cell A line and or CELL B line is in use or there is an incoming call on Cell A line and or CELL B line Bluetooth connected devices There are Bluetooth connected devices on the active devices list Bluetooth disconnected devices There are Bluetooth disconnected devices on the active
128. is put on hold and your telephone base displays Calling HANDSET The handset and displays BASE is calling If you have more than one handset your base displays INTERCOM TO Use the dialing keys to enter a specific handset number 1 9 for handsets 1 9 TONEX followed by 0 2 for handsets 10 12 for a single cordless headset and followed by 1 or 2 for cordless headset 1 or cordless headset 2 respectively or press vCID ADIR V RECORD or A DELETE to select a destination handset and then press GEa xeay The call is automatically put on hold Your telephone base screen displays Calling HANDSET X The destination device rings and displays BASE is calling 3 To answer the intercom call on any destination handset press PRESAN LINE 1 FLasH LINE 2 FLASH 4 SPEAKER WA CELL WB CELL or any dialing key 0 9 or TONEX on the destination handset Both handsets and the telephone base show Intercom and the outside call is still on hold From this intercom call you have the following options You can transfer the call Press AAN and then press to select Transfer on the telephone base Your screen shows Call transferred The other handset automatically connects to the outside call You can let the other device join you on the outside call in a 3 way conversation Press MAON and then VWCID ADIR V RECORD or 4 DELETE to highlight Share call and press giZ You can end the intercom call and continue the outside call with your tele
129. ld A DELETE to erase all characters e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right Press SA3 The screen displays Saved You hear a confirmation tone Delete a redial entry from the directory Using a cordless handset 1 2 3 Press REDIAL PAusE in idle mode Press WCID or ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays Press MUTE DELETE or Pj to delete the displayed number You hear a confirmation tone Using a the telephone base 1 2 3 Press REDIAL PAUSE in idle mode Press WCID ADIR W RECORD A4 DELETE or REDIAL PAuSsE repeatedly to browse until the desired number displays Press 3895 to delete the displayed number You hear a confirmation tone T3 Multiple handset use Intercom Use the intercom feature for conversations between a cordless handset and the telephone base or two cordless handsets You can buy additional expansion handsets AT amp T model TL86003 for this telephone base to expand your telephone system up to 12 handsets To initiate answer and end an intercom call Using a cordless handset 1 Press NM in idle mode to enter the main menu Press WCID or ADIR to highlight Intercom and then press Sja a zeg If you have one handset the handset shows Calling base If you have more than one handset the handset shows INTERCOM TO Use the dialing keys to enter a spec
130. le the D in MacDonald is kept as a capital letter Another exception is that VAN DER will be changed to Van der If the telephone number from the caller ID information has already been saved in the directory under a different name the new name will overwrite the old one 103 Caller ID Caller ID operation Delete caller ID log entries To delete an entry Using a cordless handset Press MUTE DELETE on the handset Using the telephone base Press BI on the telephone base to delete the shown entry To delete all entries Using a cordless handset 1 Press EX when in idle mode 2 Press WCID or ADIR to highlight Caller ID log and then press giZ 3 Press WCID or ADIR to highlight Delete all calls and then press 8M3 4 When the screen shows Delete all calls press MH to confirm There is a confirmation tone and the screen returns to the previous menu Using the telephone base 1 Press XY when in idle mode 2 Press WCID ADIR V RECORD or A4 DELETE to highlight Caller ID log and then press giZ 3 Press WCID ADIR V RECORD or A DELETE to highlight Delete all calls and then press Kaa segs 4 When the screen shows Delete all calls press M to confirm There is a confirmation tone and the screen returns to the previous menu 104 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons On scre
131. lease PUSH TO TALK on your handset or PTT on your telephone base Your device will beep After the beep if your speakerphone light is off you can press and hold PUSH TO TALK on your handset or PTT on your telephone base to continue speaking or the destination device can respond 83 Multiple handset use Push to talk PTT Change a one to one PTT call to an intercom call You can convert a one to one PTT session to an intercom call Using a cordless handset or the telephone base 1 When your device shows Press and hold PTT to talk press Axel The screen shows Switch to Intercom Press GMa Your device displays Calling BASE or Calling HANDSET X The destination device briefly shows Push to talk Ended and then HANDSET X is calling or BASE is calling The destination device rings Press LINE 1 FLASH LINE 2 FLASH or any dialing keys 0 9 or TONE on the destination handset or press 1 LINE 2 LINE or any dialing keys 0 9 or TONE X on the telephone base to answer the intercom call Both devices now show Intercom To end the intercom call press OFF CANCEL or ND on your cordless handset or place the cordless handset in the charger or press Hs on the telephone base Both screens show Intercom ended Answer an incoming call during a PTT call When you receive an outside call during PTT there is an alert tone Using a cordless handset or the telephone base During a one to group PTT call press LINE 1 FLASH L
132. lephone system The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Advanced American Telephones and its parent VTech Holdings Limited is under license VTech Holdings Limited is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners 19 Bluetooth Introducing Bluetooth Connect to Cell application If you are using Bluetooth enabled cell phones with Android OS 2 3 or above you can further extend the flexibility of your TL86103 with use of the free Connect to Cell application Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT amp T telephone system Caller ID manager Caller ID share allows you e To view your AT amp T phone s caller ID log on your Android cell phone e To use your Android cell phone to call back or send messages to individuals who have called to line 1 or line 2 on the AT amp T telephone e To store callers names and numbers to your Android phone s directory for future use Alerts manager Mobile notifications allows you to extend your Android phone s alerts to your AT amp T telephone system Your AT amp T telephone will notify you whenever you receive certain text messages e mails or social media updates on your Android phone so you will always be kept up to date To use Caller ID manager and Alerts manager you must first download Connect to
133. light Directory and then press aize 3 Press WCID ADIR V RECORD or A DELETE to highlight a directory and then press RAYAN 4 Press WCID ADIR V RECORD or 4 DELETE to browse OR Press o pagfe x while on a call Press WCID ADIR W RECORD or A4 DELETE to highlight Directory and then press aa eqy 3 Press WCID ADIR W RECORD or A DELETE to highlight a directory and then press RAIAN 4 Press WCID ADIR V RECORD or 4 DELETE to browse Q NOTES e When the desired entry displays press pound key on the cordless handset or telephone base repeatedly to show different dialing options e Directory empty appears if there are no directory entries 92 Directory Search the directory 3 character alphabetical search You can use the enhanced 3 character search to find your contacts quickly and efficiently Using a cordless handset or the telephone base 1 Follow the steps in Review directory entries on pages 91 92 to enter the directory 2 When an entry appears use the dialing keys to enter the letters associated with the name see page 89 You can enter up to 3 letters for the search The letters will show at the top left hand corner of the screen After you have entered one to three letters the system starts searching in the directory If there is no name matching the letter s entered the next closest match in alphabetical order appears If necessary press WCID or ADIR on the cordless handset or WCI
134. ll plastic cover Side of handset 17 Bluetooth Introducing Bluetooth Your new AT amp T TL86103 telephone system with Bluetooth wireless technology has the following features e Pair up to 4 Bluetooth enabled devices cell phones or headsets with the telephone base e Connect a maximum of 2 Bluetooth enabled devices to make and receive cell calls Both cell phones can be active on a call at a time e Connect a Bluetooth enabled headset for making and receiving calls on line 1 or line 2 e Conference any combination of cell and line 1 or line 2 calls e Make and receive calls by using your cell phone service with your telephone base or system handsets e Download phonebook entries from your cell phone e Ringtone share feature allows you to set your telephone to play your iPhone iOS 4 1 or later ringtone IMPORTANT INFORMATION e After plugging in the telephone base wait at least 20 seconds before connecting a Bluetooth device The screen shows Bluetooth system busy if you try to connect too soon e Refer to the user s manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity e Bluetooth wireless technology operates within a short range up to 30 feet from the telephone base Keep connected cell phones and headsets within this range e If your cell phone has poor reception in your home the TL86103 cannot improve the reception However i
135. ls e It takes at least two rings for the phone to receive caller ID information and announce it If the phone is answered before the end of the second ring the phone won t have time to announce the caller s information e Pronunciation of names may vary with this feature Not all names may be pronounced correctly e When this feature is on the telephone plays both the caller ID information and the ringer at the same time when there is an incoming call e Caller ID announce is available in English only 39 Telephone settings Cordless handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the amp 1 key To set your voicemail number Using a cordless handset 1 2 Press MaN in idle mode to enter the main menu Press WCID or ADIR to highlight Settings and then press Haize Press WCID or ADIR to highlight Voicemail and then press Haize Press WCID or ADIR to highlight Line 1 or Line 2 and then press atzo Use the dialing keys to enter the voicemail access number provided by your telephone service provider up to 30 digits when prompted e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE or to erase a digit e Press and hold muTE DELETE to erase all digits e Press and hold REDIAL PAUSE to enter a dialing pause a p appears Press to save There is a confirmation ton
136. n correctly and securely Unplug the electrical power from the charger Wait for 15 seconds and then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the charging contacts on the cordless handset and charger each month with a pencil eraser or cloth A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely Ensure that the battery is installed properly My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller may be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 9 The filter prevents noise and caller ID problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters 144 Appendix Troubleshooting System does not receive caller ID when on a call e Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID features works only if both you and the caller are in areas offering caller ID s
137. n incoming cell call 1 LINE 2 LINE Steadily on when line 1 or line 2 is in use e Flash quickly when there is an incoming call on line 1 or line 2 e Flash slowly when the call on line 1 or line 2 is on hold gt a LINE 1 MAIL BOX gt a LINE2 MAIL BOX m e Steadily on when the answering system is playing recorded messages e Flash when there are new messages High contrast backlit LCD display A CELL or B CELL e Flash quickly when there is an incoming call on cell A or cell B e Flash slowly when the call on cell A or cell B is on hold Lighted keypad Appendix Display screen messages Screen messages QUIET mode is turned on and the answering system is automatically turned on The telephone base is calling You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used You have transferred an outside call to another device There are no entries in the caller ID log The handset is calling the telephone base for intercom calls The handset or telephone base is calling another handset for intercom calls The telephone base is transferring an outside call to a handset Cell A line is on a call Cell B line is on a call The cell phone that you paired with this telephone received a mobile notification Cell A line is being used Message received from Alerts manager that your cell phone s battery is low A call on Cell A
138. n your Bluetooth headset Q NOTE If you have paired a cordless headset to your telephone base you can also answer or end a call using the paired device Refer to the user s manual of your cordless headset for more information If you make or answer a call on line 1 or line 2 on a cordless handset or the telephone base you can transfer the call to your Bluetooth headset If you have paired a cordless headset to your telephone base you can also transfer the call to the cordless headset To transfer a call from a telephone base to a Bluetooth headset Using the telephone base 1 Press 0J Me during a call on line 1 or line 2 2 Press WCID ADIR V RECORD or A DELETE to highlight Use BT headset and then press G3M3eij The telephone base displays Transferring audio to Headset A and then the message disappears if the call is successfully transferred to the Bluetooth headset 52 Telephone operation Telephone operation To transfer a call from a cordless handset or the telephone base to a cordless headset Using a cordless handset or the telephone base 1 2 Press euife y during a call on line 1 or line 2 Press WCID or ADIR on the handset or YCID ADIR V RECORD or A DELETE on the telephone base to highlight Intercom and then press SELECT Press WCID or ADIR on the handset or WCID ADIR YV RECORD or A DELETE on the telephone base to highlight HDST SPK and then press Sam seqy Press the call key on your co
139. nance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so you must treat it with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water You can damage your telephone if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Pull the unit out by the unplugged cords 148 Appendix Important safety information appear in this user s manual Always follow basic safety precautions when using this T This symbol is to alert you to important operating or servicing instructions that may product to reduce the risk of injury
140. nds and then plug it back in Allow up to one minute for the handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation and charging page 13 in this user s manual The display shows No line I cannot get a dial tone Try all the suggestions as mentioned above If the previous suggestions do not work disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone e If there is no dial tone on the other telephone either your telephone line cord may be defective Install a new telephone line cord e If changing the telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Try using a different wall jack in your home to connect your TL86103 telephone or contact your telephone service provider charges may apply I cannot dial out Try all the suggestions as mentioned above Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances may cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room with less background noise If other phones in your home are
141. ne cell B line or both cell lines are set to off the screen will display CL A Ringer off CL B Ringer off or CL Ringers off respectively e If the ringer volume on PC line is set to off the screen will display the PC ringer off icon AF e If the ringer volume is set to off the caller ID will not be announced and the screen will briefly display Caller ID won t be announced 34 Telephone settings Cordless handset and telephone base settings Ringer tone You can select the ringer tones for incoming landline and cell calls Using a cordless handset 1 Press NY in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Ringers and then press JJZ 3 Press WCID or ADIR to highlight Ringer tone and then press gZ 4 Press WCID or ADIR to highlight All lines Line 1 Line 2 Cell A Cell B or PC call and then press giZ 5 Press WCID or ADIR to sample each ringer tone A sample of each ringer tone plays as you scroll through the choices 6 Press diJe to save You hear a confirmation tone and the screen returns to the previous menu Using the telephone base 1 Press XY in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Ringers and then press JMZ 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Ringer tone and then press gig 4 Press WCID ADIR W RECORD or 4 DELETE to highlight All lines Line 1 Line 2 CELL A Cell B or PC call and t
142. nnect your active device 1 Press NY on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or A DELETE to highlight Bluetooth and then press aa 304 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Device list and then press aja 3e 4 Press WCID ADIR V RECORD or 4 DELETE to highlight a device and then press 0 01X 5 Press WCID ADIR V RECORD or 4 DELETE to highlight Connect Disconnect whichever is applicable and then press IMZA The telephone base displays Device connected Device disconnected You hear a confirmation tone Q NOTE When your active device is connected you are prompted to select Disconnect When your active device is disconnected you are prompted to select Connect Remove a paired device When you already have a maximum of 4 paired devices and you want to add another device you must first delete one from the device list To remove a paired device 1 Press NY on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR RECORD or 4 DELETE to highlight Bluetooth and then press faf 304 3 Press WCID ADIR RECORD or 4 DELETE to highlight Device list and then press Haie 4 Press WCID ADIR V RECORD or 4 DELETE to highlight the desired device and then press 0J ui e X 5 Press WCID ADIR RECORD or 4 DELETE to highlight Remove and then press atze 6 The handset displays Remove Cell Phone X or Remove
143. ntifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product
144. on can reply see Answer a PTT call on page 83 Q NOTE After PTT is released the PTT call remains open for a short time If no one presses PTT within ten seconds the PTT call ends automatically 82 Multiple handset use Push to talk PTT Answer a PTT call You can respond to a PTT call as described below Using a handset or the telephone base 1 When your device receives a PTT call it beeps and shows Press and hold PTT to talk 2 When the other party is speaking your speakerphone light is on and your device shows e PTT From HANDSET X To device s X the first X represents the initiating handset number and the second X represents your handset number a maximum of four handset numbers appear OR e PTT From BASE 0 To device s X the X represents your handset number a maximum of four handset numbers appear 3 When your speakerphone light is off the screen shows Press and hold PTT to talk press and hold PUSH TO TALK on your handset or PTT on your telephone base You will hear a chirp Speak towards the device e While you are speaking your device shows PTT To Handset X X represents the handset numbers of one or more destination handsets a maximum of four handset numbers appear or PTT To device s X X represents the devices numbers of one or more destination handsets a maximum of four recipient device numbers appear e Your voice is broadcast to all destination devices After speaking re
145. one system Device list the list of devices connected to the telephone Disconnected when a device is disconnected KO and or B displays on the screens of cordless handsets and the telephone base CELL A and or CELL B HEADSET Q light on the telephone base is are off Discoverable mode before a Bluetooth enabled device can be paired it must be set to this mode When pairing your cell phone the telephone base is set to this mode Depending on the cell phone manufacturer this mode is sometimes referred to as Find Me or Visibility LINE 1 and LINE 2 your conventional telephone landlines Press LINE 1 FLASH or LINE 2 FLASH on a handset or press 1 LINE or 2 LINE on the telephone base to use the corresponding line Paired devices the Bluetooth enabled devices cell phones or headsets that have shared registration information with the telephone base A total of four Bluetooth enabled devices can be paired to the telephone base However only two paired devices can communicate with the base at a time Pairing sometimes referred to as bonding The process of sharing registration information between two Bluetooth enabled devices Your Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this telephone system PIN by default the PIN is 0000 for the telephone base and for most Bluetooth devices PIN information may be exchanged between Bluetooth devices before they can be used
146. or B CELL to pause the message playback The handset displays Call back with the caller ID information If the dialing format used is not correct press QUIET pound key or 1 to show different dialing options Press BME to call back the caller or EXX to restart the message playback If the dialing format used is not correct and then use the option as mentioned above to choose the correct format before calling back the caller Press OFF CANCEL to stop the playback 120 Answering system Message playback Delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all old messages on the telephone base 1 When the telephone is idle press A DELETE 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press JZ The screen shows Delete all old messages 3 Press to confirm The screen displays Deleting followed by All old msgs deleted You hear a confirmation tone OR 1 Press ZX when in idle mode to enter the main menu 2 Press WCID ADIR RECORD or 4 DELETE to highlight Answering system and then press giZ 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Mailbox 1 or Mailbox 2 and then press HJA 4 Press WCID ADIR W RECORD or A DELETE to highlight Delete all old and then press HIMA The screen shows Delete all old messages 5 Press to confirm The s
147. or 4 DELETE to highlight one of the following types e Home e Cell e Work e Other 3 Press M241 The screen displays ENTER NAME 4 Use the dialing keys to edit the name e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press 4 DELETE or EY NXel j8 to erase a character e Press and hold 4 DELETE to erase all characters 5 Press s3 to save the entry There is a confirmation tone and the screen shows Saved 90 Directory Review the directory Review directory entries Using a cordless handset 1 Press ADIR when in idle mode 2 Press WCID or ADIR to highlight a directory and then press GJS 3 Press WCID or ADIR to browse OR 1 Press EX when in idle mode 2 Press WCID or ADIR to highlight Directory and then press giZ 3 Press WCID or ADIR to highlight a directory and then press RAYI 4 Press WCID or ADIR to browse OR 1 Press while on a call 2 Press WCID or ADIR to highlight Directory and then press giga 3 Press WCID or ADIR to highlight a directory and then press YS 4 Press WCID or ADIR to browse 91 Directory Review the directory Using the telephone base 1 Press ADIR when in idle mode 2 Press WCID ADIR V RECORD or A DELETE to highlight a directory and then press RAYAN 3 Press WCID ADIR V RECORD or A DELETE to browse OR Press UANI when in idle mode Press WCID ADIR W RECORD or 4 DELETE to high
148. ower adapter for cordless handset handset cover telephone base ee atat E nes A E Telephone line cords CD ROM USB cable one black and one clear User s manual Canada Version TL86103 DECT 6 0 2 line corded cordless telephone answering system with BLUETOOTH wireless technology Table of contents Getting started MstallatiO isins 1 Quick reference guide handset 2 Quick reference guide telephone pasenie n 5 Telephone base and charger installati Manaren 9 Telephone base installation 9 Charger installation esses 10 Connect your telephone base to COMMPULON senean 11 Installation of AT amp T Softphone Call Manager on computer 11 Au di Setting Ssss 12 Battery installation and charging 13 Line power mode no AC power 14 To make a call during a power failui Eenianer 14 To answer a call during a power fail r Gs ices seascemzomsesetaaerceecasesens 14 Installation OPtiONS 0 eeeseeeseeeseene 15 Tabletop to wall Mount installation esses 15 Wall mount to tabletop installation 16 Belt clip amp optional cordless handset eessseesesssrssesessssesssssss 17 Bluetooth Introducing Bluetooth ssssssssssseereeee 18 Connect to Cell application 20 Glossary of terms Bluetooth setup Add a Cell phone sssssssssssssseseeseessssess 22 Add a headset seos00000000000000010 24 Auto cConnection seses esessesescocsssee
149. page 53 e Press LINE 2 FLASH to make or answer a call on line 2 page 51 During a call press to answer an incoming call on line 2 when you receive a call waiting alert page 53 FLASH 1 5 ek 20 emt A we Lf reo SPEAKER DELETE PAUSE yy M1 e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 101 e Press and hold to set page 40 or dial your voicemail number TONEX a gt A e Press to switch to tone dialing temporarily during a call if you have pulse service page 66 e Press to switch between upper case and lower case while entering characters eE e a G f f 4 SPEAKER e Press to make a call on line 1 or line 2 using the handset speakerphone page 51 e Press to answer a call on line 1 or line 2 cell A or cell B line using the handset speakerphone pages 51 or 54 e Press to switch between the handset speakerphone and the normal cordless handset use during a call page 64 REDIAL PAUSE e Press repeatedly to view the last 10 numbers dialed page 70 e While entering numbers press and hold to insert a dialing pause page 87 Getting started Quick reference guide handset ADIR VOLUME e Press to show directory entries when the telephone is not in use page 91 e Press to scroll up while in menus e While entering names or numbers in the directory pres
150. phone base Press CANCEL I 1 LINE 2 LINE SPEAKER CELL A or CELL B on the telephone base The destination device screen shows Intercom ended Q NOTES If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers press CANCEL or END on the telephone base If the called device does not answer within 100 seconds or it is in use on a call or out of range the initiating device shows No answer Try again and returns to the outside call 78 Multiple handset use Push to talk PTT You can directly broadcast messages from one handset or telephone base to the speakerphone of one or a group of other devices Press and hold PUSH TO TALK on a handset or PTT on PTT the telephone base to begin a two way communication e Only one device can talk at a time While talking to another device press and hold PUSH TO TALK on the handset or PTT on the telephone base e You must release PUSH TO TALK on the handset or PTT on the telephone base so the other person can respond e Only one PTT session can be active at a time e While PTT is in use between two devices other devices cannot use the intercom feature but can access the answering system e When you attempt to place a PTT call to another device which is accessing the answering system or on an intercom call or outside call your device screen shows Not available at this time Q NOTE The PTT function is not availabl
151. presents the destination handset number for a few seconds When the connection is made both the telephone base and destination handset display Press and hold PTT to talk Press and hold PTT A chirp indicates your microphone is on Speak towards the telephone base Your voice is broadcast to the destination handset While you are speaking the telephone base shows PTT To HANDSET X Release PTT after speaking Both devices beep once again and the screens show Press and hold PTT to talk and then you can press and hold PTT to continue speaking or the destination device can respond see Answer a PTT call on page 83 To end the PTT call press CANCEL or EXD The telephone base shows Push to talk Ended for a few seconds Q NOTE After PTT is released the PTT call remains open for a short time If no one presses PTT within 10 seconds the PTT call ends automatically 81 Multiple handset use Push to talk PTT PTT call to multiple devices When there are multiple handsets registered to the phone system PTT supports one to group calls PTT supports a maximum of one to four calls when one to five handsets are registered and a maximum of one to three calls when six or more handsets are registered The first three or four registered handsets will be able to use this feature Other handsets can only use PTT for one to one calls To call multiple devices Using a cordless handset 1 You have two ways to call multiple d
152. purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT re
153. r product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of a washing machine or workbench Getting started Quick reference guide handset CHARGE light e Steadily on when the handset is charging in the charger Softkeys 2 e Press to select the menu item displayed above the key page 4 e While in a menu press to select an item or save an entry or setting A CELL B CELL e Press to make or answer a cell call page 54 e During a cell call press to answer an incoming cell A or cell B line call when you receive a call waiting alert page 55 HOLD e During a call press to put the current call on hold page 66 LINE 1 FLASH LINE 2 FLASH e Press LINE 1 FLASH to make or answer a call on line 1 page 51 During a call press to answer an incoming call on line 1 when you receive a call waiting alert
154. rdless headset to answer the intercom call Press 0l Miel during the intercom call Press WCID or ADIR on the handset or WCID ADIR V RECORD or A DELETE on the telephone base to highlight Transfer and then press Sam seqy Q NOTE If two cordless headsets are registered they will appear as HDST SPK 1 and HDST SPK 2 respectively in the intercom menu during a call Call waiting on line 1 or line 2 If you subscribe to call waiting service offered by your telephone service provider and someone calls while you are already on a call you hear a call waiting alert tone Press the corresponding line button LINE 1 FLASH or LINE 2 FLASH on the handset or FLASH on the telephone base to put your current call on hold and take the new call Press the same key at any time to switch back and forth between calls 53 Telephone operation Telephone operation Make answer or end a cell call The TL86103 can be used to make or answer calls on the cell lines You can connect a maximum of 2 Bluetooth enabled cell devices to the telephone base Both cell devices can be used on two cell lines at the same time Using a cordless handset To make a cell call e Press A CELL or B CELL and then enter the telephone number Press BNE 4 SPEAKER WA CELL or B CELL to dial To predial a cell call e Enter the telephone number and then press 4A CELL or B CELL To answer a cell call e Press 4 SPEAKER A CELL or B CELL To end
155. rectory with a cordless handset while a Bluetooth directory download is in progress the screen shows Not available at this time 31 Bluetooth Bluetooth setup Change PIN You may be required to enter a PIN when establishing a Bluetooth connection The default PIN of your telephone base is 0000 To change the PIN 1 Press NaN on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Bluetooth and then press 3H 304 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Change PIN and then press fafao The telephone base displays ENTER NEW PIN and the existing PIN 4 Use the dialing keys to enter a new 4 digit code e Press A DELETE to erase a digit e Press and hold A DELETE to erase all digits e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right 5 Press to save Cell ringer If this feature is on and you have connected an iPhone iOS 4 1 or later to your telephone system the telephone plays your iPhone ringtone when there is an incoming call 1 Press NAN on the telephone base in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or 4 DELETE to highlight Bluetooth and then press aaseqy 3 Press WCID ADIR V RECORD or 4 DELETE to highlight Cell ringer and then press aaseqy e If there is more than one paired device on the device list press WCID ADIR V RECORD or A DE
156. red cordless handsets OR e You wish to reassign the designated cordless handset number of your registered handsets You must first deregister all devices and then individually register each device again To make deregistration easier read all of the following instructions before you begin Deregister all handset from the telephone base All devices including cordless headsets paired to your telephone base will be deregistered after the deregistration process 1 Make sure that all cordless handsets are out of charger before you begin deregistration 2 Press and hold HOLD on the telephone base for about 10 seconds The telephone base shows Deregister all devices Release HOLD 3 Quickly press HOLD again or press MZ within 2 seconds If the telephone base returns to the idle screen start again from Step 1 4 The telephone base shows Deregistered all devices and then returns to the idle screen All system handsets display To register HS see manual and you hear a confirmation tone when the deregistration completes The deregistration process takes about 10 seconds to complete After deregistering register each handset again individually following the registrations on the previous page Q NOTES e Ifthe deregistration process fails you may need to reset the system and try again To reset unplug the power from the telephone base and plug it back in e You cannot deregister the handsets if any other system handset
157. ress Saateqy to select Answering system Press WCID ADIR V RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press Sa eqy Press WCID ADIR V RECORD or A DELETE to highlight Ans system setup and then press 33 aseqy Press WCID ADIR V RECORD or A4 DELETE to highlight Remote code and then press aa seqy Use the dialing keys to enter a two digit number Press 4 DELETE to backspace and delete a digit Press KY WWZ3 to save the setting You hear a confirmation tone 112 Answering system Answering system settings Message alert tone When the message alert tone is set to On and there is at least one new message the telephone base beeps every ten seconds Unless you change it the message alert tone is set to off There is no audible alert at the handset To change the setting Using the telephone base 1 When the telephone base is in idle mode press RANY to enter the main menu Press dfoj to select Answering system Press WCID ADIR YV RECORD or A DELETE to highlight Mailbox 1 or Mailbox 2 and then press Haize Press WCID ADIR W RECORD or A DELETE to highlight Ans system setup and then press gaizo Press WCID ADIR W RECORD or A DELETE to highlight Msg alert tone and then press fatzeg Press WCID ADIR V RECORD or A DELETE to choose On or Off Press KJ a Xeqy to save the setting You hear a confirmation tone i NOTES The message alert tone beeps only if
158. ress to confirm You hear a confirmation tone and the screen shows Area code will not be shown in Caller ID log briefly before returning to the previous menu 46 Telephone settings Cordless handset and telephone base settings Using the telephone base 1 2 Press aN in idle mode to enter the main menu Press WCID ADIR V RECORD or 4 DELETE to highlight Directory and then press Hai 3e4 Press WCID ADIR V RECORD or 4 DELETE to highlight a desired downloaded directory and then press saife y Press WCID ADIR V RECORD or A DELETE to highlight Cell area code and then press jaM3eqy The screen briefly shows Only for 7 digits dialing from Caller ID log Use the dialing keys to enter a three digit home area code e Press A DELETE or to erase a digit e Press and hold A DELETE to erase all digits e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right Press SAA to confirm You hear a confirmation tone and the screen shows Area code will not be shown in Caller ID log briefly before returning to the previous menu 47 Telephone settings Cordless handset and telephone base settings Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone Using the telephone base 1 Press XY in idle mode to enter the main menu 2 Press WCID ADIR V
159. rm the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS 151 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product ide
160. rovided within your product box are already registered as HANDSET 1 and so forth Additional handsets are assigned numbers in the sequential order they are registered up to HANDSET 12 Register a cordless handset to your telephone base Using the telephone base 1 Before you begin registration make sure the handset is out of the charger and shows To register HS see manual Press NAN on the telephone base in idle mode Press WCID ADIR V RECORD or A DELETE to highlight Settings and then press Kaa zeqy 4 Press WCID ADIR V RECORD or 4 DELETE to highlight Registration and then press faf 3e4 5 The telephone base shows Registering Please wait Press on the cordless handset for registration and the handset shows Registering Please wait It takes about 90 seconds to complete the registration process Both the telephone base and cordless handset display HANDSET X Registered X represents the registered handset number and beep when registration completes If registration fails the system will automatically try to register again If registration fails after the third try the handset displays Registration failed and then To register HS see manual This may take up five minutes to occur Please start again from Step 1 Q NOTE You cannot register a handset if any other system device is in use 125 Appendix Deregister all handsets You may need to deregister all handsets if e You have 12 registe
161. ry Canada technical specifications 152 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this devic
162. s page 111 To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 145 Appendix Troubleshooting System does not respond to remote commands Make sure to enter your remote access code correctly page 123 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys firmly System does not record messages Make sure the answering system is on L1 Ans sys off or L2 Ans sys off should not appear on the handset and the LINE 1 ANS ON OFF or LINE 2 ANS ON OFF light on the telephone base should be on Make sure the memory of the answering system is not full If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers page 111 To determine how many rings activate your voicemail contact your telephone service pro
163. s phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Move your phone to a higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply hear other calls while using my phone Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider 142 Appendix Troubleshooting experience poor sound quality when using the cordless handset speakerphone For increased sound quality while using the cordless handset speakerphone place the handset on a flat surface with the dial pad facing up When using the cordless handset speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling
164. s to move the cursor to the right e Press to increase the listening volume when on a call page 65 or to increase the message playback volume page 119 VCID VOLUME e Press to show the caller ID log when the telephone is not in use page 100 e Press to scroll down while in menus e While entering names or numbers in the directory press to move the cursor to the left e Press to decrease the listening volume when on a call page 65 or to decrease the message playback volume page 119 OFF CANCEL e During a call press to hang up pages 51 e While in a menu press to cancel an operation return to the previous menu or exit the menu display You can also my 3 i press and hold this button to return to idle mode mm 1 p92 oer3 3 e When the handset is ringing press to mute the ringer 4 temporarily page 65 m4 05 uno e Press and hold while the telephone is not in use to erase the J A 9 missed call indicator Ey w8 w9 QUIET pound key 1 J y e Press repeatedly to display other dialing options when reviewing a caller ID log entry page 101 e Press and hold to enter the QUIET mode setting screen or to deactivate QUIET mode page 49 e Press to toggle the name order when saving a caller ID log entry into directory MUTE DELETE e During a call press to mute the microphone page 65 e While the telephone base is ringing press to mute the ringer temporarily page 65 e
165. screen is blank or shows The battery has no or very little Charge without interruption Place in charger and i flashes charge The handset cannot be used at least 30 minutes The screen shows Battery has enough charge to be Charge without interruption Low battery and flashes used for a short time at least 30 minutes The screen shows HANDSET X Battery is charged To keep the battery charged place it in charger when not in use a NOTE If you are on a phone call in low battery mode you hear four short beeps every minute Step 1 Plug the battery connector securely into the socket inside the handset battery compartment Insert the supplied battery with the label THIS SIDE UP facing up as indicated Step 2 Align the cover flat against the battery compartment and then slide it upwards until it clicks into place Step 3 Charge the cordless handset by placing it face forward in the charger The CHARGE light on the top of the handset is on during charging IMPORTANT INFORMATION e Use only the supplied rechargeable battery or replacement battery model BT184342 BT284342 To order visit our website at www telephones att com or call 1 866 288 4268 e If you do not use the cordless handset for a long time disconnect and remove the battery to prevent possible leakage 13 Getting started Line power mode no AC power This telephone provides minimal functionality during a power fa
166. seconds message playback restarts Press 1 LINE 2 LINE CELL A or CELL B to pause the message playback The telephone base screen displays Call back with the caller ID information Press BINE to call back the caller or E Xel4 to restart the message playback If the dialing format used is not correct and then use the option as mentioned above to choose the correct format before calling back the caller Press gt m LINE 1 MAIL BOX gt a LINE 2 MAIL BOX or CANCEL to stop the playback 119 Answering system Message playback When messages are playing on a cordless handset Press SPEAKER to play the messages through the handset earpiece Press SPEAKER again to return to playing messages through the speakerphone Press WcID VOLUME or ADIR VOLUME to adjust the speakerphone volume Press QAE to skip to the next message Press HA7 to repeat the message currently playing Press HAAJ twice to listen to the previous message Press MUTE DELETE to delete the current message Press 2 to pause the playback and show the caller ID information e Press LINE 1 FLASH LINE 2 FLASH 4 SPEAKER or JNM to use line 1 or line 2 or press A CELL or B CELL to use a cell line to call back the caller If necessary press pound key or 1 to show different dialing options e Press OFF CANCEL or EYNe4 to restart the playback If you do not call back within 10 seconds message playback restarts Press LINE 1 FLASH LINE 2 FLASH A CELL
167. sh or French and I don t know how to change it back to English Press HANT on your cordless handset or base in idle mode and then enter 364 on the handset or base You hear a confirmation tone Press sggfe y on your cordless handset or base during a call and then enter 364 on the handset or base You hear a confirmation tone subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information Common cure for electronic equipment If the telephone does not seem to be responding normally try putting the cordless handset in the charger If it does not fix the problem do the following in the order listed oO A WN Be Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Remove the battery Replace the battery and place the cordless handset into the charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place 147 Appendix Mainte
168. sh the telephone base up to remove it from wall 2 Put the corded handset aside Hold down the switch hook on the telephone base and then slide the handset tab upwards to remove it from the slot Rotate the handset tab by 180 degrees Then replace the handset tab into the slot until it locks into position 3 Gently pull upward to release the wall mount bracket Rotate the wall mount bracket up to tabletop position and push it into the telephone base until it clicks into place 4 Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into an electrical outlet not controlled by a wall switch Bundle the telephone line cord and power adapter cord neatly with twist ties if necessary 16 Getting started Belt clip amp optional cordless handset lt a To attach the belt clip To remove the belt clip Snap the belt clip into the slots on both sides of the cordless handset as shown in the figure Gently lift either of the belt clip tabs shown in the figure outwards to remove the belt clip from the handset For handsfree telephone conversations you can use any industry standard 2 5 mm headset purchased separately For best results use an AT amp T 2 5 mm headset To purchase a headset visit our website at www telephones att com or call 1 866 288 4268 Lift the plastic cover here Plug a 2 5 mm headset not included into the jack on the side of handset beneath the sma
169. ss Using a cordless handset 1 Press EN in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Web address and then press Sjasegj The screen displays the AT amp T website address 3 Press BLM to exit Using the telephone base 1 Press SN in idle mode to enter the main menu 2 Press WCID ADIR VW RECORD or A DELETE to highlight Web address and then press fafao The screen displays the AT amp T website address 3 Press BLM to exit 49 Telephone settings Cordless handset and telephone base settings No line alert If there is no telephone line connected to line 1 and or line 2 of the telephone base the screens of the cordless handset and telephone base will display L1 No line and or L2 No line If you do not want to display this message on the screens for example if you use the cell line only you can turn off the no line alert using the code as described below To turn off the no line alert e Press XM on the cordless handset or telephone base in idle mode and then enter 662 You hear a confirmation tone To turn the no line alert back on e Press NaN on the cordless handset or telephone base in idle mode and then enter X661 You hear a confirmation tone Cell alert If you have downloaded the Connect to Cell application and used the Alerts manager page 20 there will be message notifications sent to your telephone system Your telephone system beeps once when your
170. t special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase 155 Appendix Technical specifications RF frequency band DECT frequency 1921 536 1928 448 MHz Bluetooth frequency 2402 000 2480 000 MHz Channels DECT channel 5 Bluetooth channel 79 Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage 96 129 Vrms AC voltage 60Hz Telephone base voltage 6VDC 600mA AC adapter output 5 1VDC 1000mA Handset battery 2 4VDC 400mAh AAAx2 Ni MH battery pack Charger voltage 6VAC 300mA AC adapter output USB port output current 500mA per port Type A Operating times vary depending on your actual use and the lifespan of the battery DECT 6 0 digital technology The AT amp T DECT 6 0 products offer unsurpassed range performance and sound clarity This is achieved through a unique antenna design and advances in noise filtering technology An independent laboratory has confirmed that AT amp T DECT 6 0 products perform up to 45 better in range competitions against sim
171. t earpiece volume setting 1 8 and telephone base speakerphone volume setting 1 8 are also independent Mute Use the mute function to turn off the microphone You can hear the caller but the caller cannot hear you Using a cordless handset To mute a call e While on a call press MUTE DELETE on the handset When mute is handset screen shows Microphone off for a few seconds and the icon appears until the mute function is turned off To take a call off mute icon disappears and the screen shows Microphone on for a few seconds e Press MUTE DELETE on the handset and resume speaking the P82 t Using the telephone base To mute a call e While on a call press Kii on the telephone base When mute is on the handset screen shows Microphone off for a few seconds and the icon appears until the mute function is turned off To take a call off mute e Press UME on the telephone base and resume speaking the icon disappears and the screen shows Microphone on for a few seconds Mute is automatically canceled when you end the call 65 Telephone operation Options while on calls Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services During a call 1 Press TONEX on the cordless handset or telephone base
172. the missed calls one by one but still want to keep them in the caller ID log you can press and hold oFF CANCEL on the cordless handset for four seconds when the handset is idle or press and hold CANCEL on the telephone base for four seconds when the telephone base is idle You will hear a confirmation tone All the entries in the caller ID log become old reviewed already and the missed calls message goes away a NOTE lf there are more than 99 missed calls the handset screen will show XXX Missed calls Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is how you entered it into your directory Q NOTE The number shown in the caller ID log will be in the format sent by the telephone service provider The telephone service provider usually delivers ten digit phone numbers area code plus telephone number If the telephone number of the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider 99 Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called to return the call or to copy the caller s name and number into your directory Caller ID log empty appears if there are no records in the caller I
173. to automatically set date and time If you subscribe to caller ID service the day month and time are set automatically with each incoming call Follow the steps to turn the CID time sync feature on or off The default setting is On Using the telephone base 1 Press ZX in idle mode to enter the main menu 2 Press WCID ADIR V RECORD or A DELETE to highlight Settings and then press MZA 3 Press WCID ADIR V RECORD or A DELETE to highlight CID time sync and then press Gaazeaj 4 Press WCID ADIR W RECORD or A DELETE to select On or Off and then press to save You hear a confirmation tone and the screen returns to the previous menu 43 Telephone settings Cordless handset and telephone base settings Home area code If you dial seven digits to make a local call no area code required enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature If you do you cannot place local calls from your caller ID log as they will have only seven digits To set the home area code Using a cordless handset 1 Press EX in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Directory and then press HZA
174. turned without a valid proof of purchase see item 6 on the next page or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 154 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service visit www telephones att com or call 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT s controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must e Return the entire original package and
175. uetooth system busy appears on the display e Make sure that your cell phone is not in use when connected and on the active devices list e Make sure that your cell phone or headset is not connected to any other Bluetooth device e Your telephone system can only use one Bluetooth device at a time The PIN on the telephone base does not work e The default PIN is 0000 e If you have changed the PIN it will appear on the telephone base in the pairing process The listening volume of my cell call is too loud or quiet During a cell call if the listening volume is too loud or quiet try changing the volume on your cell phone On some cell phones changing the volume on the cell phone affects your cell call volume on the TL86103 cannot hear any audio on my telephone system when on a cell call e Make sure that your cell phone s volume is not too low or muted e Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds and then plug it back in e Turn off your cell phone and then turn it on again I cannot download contacts from my cell phone to my TL86103 e Make sure that your cell phone is paired and connected to the base e Make sure you place your cell phone next to the base while downloading e If your cell phone does not support the download you can send the directory from your cell phone The system can receive the directory automatically See the user s manual of your cell phone
176. unces Memory is full if you attempt to record a memo when the memory is full e Each memo can be up to four minutes in length e Memos shorter than two seconds are not recorded Playback a memo Play memos the same way as messages See Message playback on pages 118 121 122 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch tone telephone To remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the system answers enter the two digit remote access code 19 is the default code see page 112 to change it e The system automatically announces the number of new or old messages if any and then begins to play them 3 You can also enter the following remote commands Remote commands Press to listen to all messages Press to listen to new messages only Press to delete the current message during playback 33 Press twice to delete all old messages Press to repeat the current message during playback Press to stop any operation including recording 5 Press to listen to a list of remote commands 6 Press to skip to the next message during playback 7 Press to record a new announcement Press to end remote access the call will be terminated Press to turn the answering system on or off 4 Hang up or press 8 to end the call
177. uter Open My computer and then double click to open the disk drive OR Visit www telephones att com downloads to download the software Unzip the file after download 2 Double click the installation file to begin the InstallShield Wizard e If any security warning window pops up tick the option check box to authorize the installation of the software Click Run 3 Select the language to be displayed during the installation and in the program Click OK to continue 4 Click Next gt Read the license agreement and then accept the terms by pressing the upper check box Press Next gt to continue 5 The default installation path is C Program Files AT amp T AT amp T Softphone Call Manager v3 Click the Browse button to change the path if necessary Click Next gt 6 Select the program to connect to the software Click Next gt Click Install 8 When the installation is complete press Finish to exit the installation program e If you want to launch the AT amp T Softphone Call Manager after installation tick the option check box before pressing Finish EN The Skype name is a trademark of Skype Microsoft Lync is a registered trademark of Microsoft Corporation 11 Getting started Connecting your telephone base to computer Audio Settings After you have installed the AT amp T Softphone Call Manager check to make sure the audio setting is properly configured in your Skype and or Microsoft Lync Audio sett
178. vices To start paging Using the telephone base 1 Press SN in idle mode 2 Press Page all devices and then press to start the paging tone on all handsets for 60 seconds All idle handsets ring and display Paging To stop the paging tone on a cordless handset Press NIS 3AA MUTE DELETE QUIET or OFF CANCEL To end paging Using a cordless handset Press Kye on the telephone base or LINE 1 FLASH LINE 2 FLASH 4 SPEAKER A CELL B CELL or any dialing key 0 9 or TONEX on the handset Using the telephone base Press SPEAKER 1 LINE 2 LINE CELL A4 CELL B4 DELETE QUIET or CANCEL on the telephone base Q NOTES e Ifthe handset ringer volume is set to off the handset still rings when paging e If there is no response after 60 seconds the paging ends 63 Telephone operation Options while on calls Speakerphone If you are on speakerphone 4 displays on the cordless handset or telephone base you are using On a call using a cordless handset e Press 4 SPEAKER on the cordless handset to switch between normal cordless handset use and the speakerphone On a call using a corded handset e Press SPEAKER on the telephone base to switch between normal corded handset use and the speakerphone On a call using the telephone base e Press SPEAKER 1 on the telephone base to end a call Join a call in progress Another handset can join you on an outside call The call continues until
179. vider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems System announces Time and day not set You need to reset the system clock page 37 Outgoing announcement is not clear When you record your announcement make sure you speak in a normal tone of voice about nine inches from the handset or the telephone base Make sure there is no background noise TV music etc while recording Voicemail and amp show on the screens and I don t know why Your telephone has both a built in answering system and voicemail indication If Voicemail and appear on the screens and then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail 146 Appendix Troubleshooting I cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently page 113 If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail I ve set my LCD language to Spani
180. w device pairing is successful or not e lf there are already 2 active devices on the device list with prefix A or B the telephone base shows Cell phone A is deactivated for adding a new device 5 Press NZA The screen displays 2 Place cell phone next to base e All devices that are connected to the telephone base are disconnected until the pairing process completes 6 Press XW to turn on the telephone base discoverable mode The screen displays Set cell to search base AT amp T DECT 6 0 PIN 0000 Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices 22 Bluetooth Bluetooth setup T Once your cell phone finds your AT amp T phone AT amp T DECT 6 0 press the appropriate key on your cell phone to continue the pairing process e Your cell phone may require a passcode In this case the telephone base displays Check cellular ENTER PASSCODE Enter the cell phone passcode typically 0000 into the telephone base and press Gj e Enter the PIN of the telephone base the default PIN is 0000 into your cell phone to continue the pairing process if required The telephone base displays Adding Cell Phone A When a device is successfully connected the telephone base displays Cell Phone A is added and connected to base You hear a confirmation tone The corresponding status icon A or B displays The corresponding device light on the telephone base CELL A and or CELL B HEADSET
181. xt letter to upper or lower case Press A43 to confirm and the screen shows Saved You hear a confirmation tone 87 Directory Create directory entries Using the telephone base 1 2 10 Press aN on the telephone base in idle mode to enter the main menu Press WCID ADIR V RECORD or A DELETE to highlight Directory and then press giZ Press to choose Home Press Hfd e4 to choose Add contact The screen displays ENTER NUMBER Use the dialing keys to enter a telephone number e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press A DELETE or to erase a digit e Press and hold A DELETE to erase all digits e Press and hold REDIAL PAUSE to enter a dialing pause a p appears OR Copy a number from the redial list Press REDIAL PAUSE and then vCID ADIR or REDIAL PAUSE repeatedly to locate the number Press Nii to copy the displayed number Press NJ 4 Press WCID ADIR V RECORD or A DELETE to highlight one of the following types e Home e Cell e Work e Other Press A24 The screen displays ENTER NAME Use the dialing keys see page 89 to enter a name up to 15 characters e Press WCID or lt REPEAT to move the cursor to the left Press ADIR or gt SKIP to move the cursor to the right e Press O to add a space e Press A DELETE or to erase a character e Press and hold A DELETE to erase all characters e Press TONE
182. your telephone is subject to individual ringtone characteristics e Try using another iPhone ringtone to test the quality cannot make or receive softphone calls on PC line e Make sure you have connected the telephone base to your computer by using the USB cable e Make sure you have installed and launched the software AT amp T Softphone Call Manager on your computer see page 11 I cannot make a voice command call e Make sure you have connected the telephone base to your computer by using the USB cable e Make sure you have installed and launched the software AT amp T Softphone Call Manager on your computer see page 11 e Make sure you have added the desired entries into the phonebook directory inside the AT amp T Softphone Call Manager on your computer 139 Appendix Troubleshooting My telephone doesn t work at all Make sure the power cord is securely plugged in Make sure that the battery connector is securely plugged into the handset Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the charger when not in use If the battery is depleted charge the handset for at least 30 minutes before you use it Refer to page 13 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seco

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