Handbuch/User Manual UM IA THERMOMARK X1.1
Contents
1. 2 5 Loading the transfer ribbon 2 5 103938 ia 01 M Maintenance 4 1 N Navigator ER 3 1 Network connection eese 2 3 P Power supply connection 2 2 R Replacing OS sorire e 4 2 Replacing the pressure rollers 4 2 5 Safety NOS sci ERE 1 1 MMC 3 1 Setting up the printer 22 2 1 511612208 1 3 T CE 4 1 Transportation safeguardS 2 1 U UNPACKING anne een 2 1 PHOENIX CONTACT B 1 THERMOMARK 1 2 B 2 PHOENIX CONTACT 103938_ia_012. User Manual UM EN THERMOMARK X1 2 Order No 2910774 Thermal transfer printer for labels and marker sleeves Em gt A y y o ooo _ b D COMINO Y CONTACT INSPIRING INNOVATIONS EL User manual Thermal transfer printer for labels and marker sleeves Designation UM EN THERMOMARK 1 2 Revision c01 Order No This user manual is valid for Designation Version THERMOMARK X1 2 103938_ia_01 2014 02 24 Order No 5146231 PHOENIX CONTACT THERMOMARK 1 2 Internet Subsidiaries Published by PHOENIX CONTACT Please observe the following notes User group of this manual The use of products described in this manual is oriented exclusively to qualified electricians or persons instructed by them who are familiar with applicable standards and other regula tions regarding electrical engineering and in particular the relevant safety concepts Explanation of symbols used and signal words hazards Obey all safety measures that follow this symbol to avoid possible in This is the safety alert symbol It is used to alert you to potential personal injury jury or death There are three different categories of personal injury that are indicated with a signal word DANGER This indicates a hazardous situation which if not avoided will re sult in death or serious injury WARNING This indicates a hazardous situation which
3. 10 9 8 7 Figure 2 4 Inserting roll material e Turn lever 12 counter clockwise to lift the print head e Turn the button 11 move the guides 8 apart so that the media can fit in between e the media under the deflection roller 7 and between the guides 8 e Guide the strip so far through the label edge sensor 9 so that it exits the printing unit between the print head and print roller e Move the guides 8 close to the media edges The media must be fed in exactly in such a way that it does not jam e Close the print head e Normally the label sensor 10 can remain in the centered position to the outer edge If label recognition is to be carried by another position remove the knurled screw and push the sensor into the appropriate position e The THERMOMARK X1 2 is now ready to print PHOENIX CONTACT 2 7 THERMOMARK 1 2 2 4 4 Printing The THERMOMARK X1 2 is ready for operation when all connections have been established media and ink ribbon are inserted and the print head is locked In the case of continuous media pressing the feed button before starting a print job will result in an error message If the printer is still set for printing labels it will look for the gap between the labels after the feed button is pressed and output an error message However the printer is still set to continuous media after a print job has been started Tear off edge Once printed the media strips are to
4. THERMOMARK 1 2 may only be used while in proper working order and only for the intended purpose Users must act safely be aware of potential dangers and comply with the operating instructions Faults in particular those which affect safety must be eliminated immediately WARNING Explosion hazard The THERMOMARK 1 2 must not be used in potentially explosive areas NOTE Damage to equipment due to the use of unsuitable media The THERMOMARK X1 2 is intended solely to print suitable media approved by the manufacturer Any other or additional use is not intended The manufacturer supplier is not liable for damage resulting from misuse Any misuse is at the risk of the user Intended use includes observing the operating instructions including maintenance recommendations instructions specified by the manufacturer PHOENIX CONTACT 1 1 THERMOMARK 1 2 1 3 Safety notes WARNING Danger mains voltage Do not open the housing of the THERMOMARK 1 2 WARNING Notes on power supply connection Connect the THERMOMARK 1 2 only to an outlet with the correct voltage The THERMOMARK X1 2 is designed for alternating voltage from 100 V to 240 V The electrical connection conditions must comply with the details on the rating plate Before establishing or disconnecting connections switch off all affected devices computer printer accessories The print mechanism can become hot during printing Do not touch during operation an
5. Comprehensive status printout with information about device settings such as print length counter operating hours counter device status requested via software command Network error no link barcode error 5 bitmap fonts including OCR A OCR B and 3 vector fonts Swiss 721 Swiss 721 Bold and Monospace 821 available internally loadable TrueType fonts Windows 1250 to 1257 DOS 487 737 775 850 852 857 862 864 866 869 EBC DIC 500 ISO 8859 1 through to 10 and 13 through to 16 WinOEM 720 UTF 8 Macintosh Roman DEC MCS KOI8 R All Western and Eastern European Latin Cyrillic Greek Hebrew and Arabic characters are supported Optional Chinese simplified Chinese Size in width and height 1 3 mm Enlargement factor 2 10 Orientation 0 90 180 270 103938_ia_01 Fonts Vector size Font styles Character spacing Software Windows drivers Planning and marking software Operating data Voltage Power consumption Operating temperature Humidity Safety requirements Cutter THERMOMARK X1 CUTTER Order No 5145290 Cutting length Material thickness Power supply Outlet height Technical data In width and height 0 9 128 mm TrueType fonts Variable enlargement factor Orientation 360 in increments of 1 Bold italic underlined outlined inverted gray vertical depending on the font type Variable Windows 2000 Windows XP 32 64bit Windows 2003 32 64bit Windows VI
6. Type EML 16 5x5 R EML 20x8 R EML 70x32 R EML 100x73 R EML 17 5x8 R YE EML 20x8 R YE EML 70x32 R YE EML 100x73 R YE EML 26 5x17 5 R SR EML 70x32 R SR EML 70x50 R SR EML 100x73 R SR THERMOMARK RIBBON 110 Type WMS 3 EX5 R WMS 3 EX5 R YE WMS 4 5 EX7 5 R WMS 4 5 EX7 5 R YE WMS 6 EX10 R WMS 6 EX10 R YE WMS 9 EX15 R WMS 9 EX15 R YE WMS 12 5 EX20 R Order No 5145274 Order No 5145290 Order No On request 5145290 5146244 Order No 0816702 0816786 0817060 0817125 0816757 0816799 0817073 0817138 0816883 0817057 0817086 0817112 5145384 Order No 0817633 0817662 0821904 0821946 0821917 0821959 0817646 0817675 0821920 Pcs Pkt 4 Pcs Pkt 1 Pcs Pkt Pcs Pkt 1 Pcs Pkt Il Il 103938 ia 01 Ordering data Materials Description Type Order No Pcs Pkt Conductor diameter 4 0 mm 12 5 mm length 20 m yellow WMS 12 5 EX20 R YE 0821962 1 Conductor diameter 6 0 mm 18 0 mm length 20 m white WMS 18 EX30 R 0817659 1 Conductor diameter 6 0 mm 18 0 mm length 20 m yellow WMS 18 EX30 R YE 0817688 1 Conductor diameter 8 0 mm 25 0 mm length 15 m white WMS 25 EX40 R 0821933 1 Conductor diameter 8 0 mm 25 0 mm length 15 m yellow WMS 25 EX40 R YE 0821975 1 Ink ribbon specifically for printing on marker sleeve with the THERMOMARK X1 2 Length 300 m width 64 mm black THERM
7. if not avoided could result in death or serious injury CAUTION This indicates a hazardous situation which if not avoided could result in minor or moderate injury This symbol together with the signal word NOTE and the accompanying text alert the reader to a situation which may cause damage or malfunction to the D device hardware software or surrounding property This symbol and the accompanying text provide the reader with additional in formation or refer to detailed sources of information How to contact us Up to date information on Phoenix Contact products and our Terms and Conditions can be found on the Internet at phoenixcontact com Make sure you always use the latest documentation It can be downloaded at phoenixcontact net products If there are any problems that cannot be solved using the documentation please contact your Phoenix Contact subsidiary Subsidiary contact information is available at phoenixcontact com PHOENIX CONTACT GmbH amp Co KG Flachsmarktstra e 8 32825 Blomberg GERMANY Should you have any suggestions or recommendations for improvement of the contents and layout of our manuals please send your comments to tecdoc phoenixcontact com 103938_ia_01 THERMOMARK 1 2 General terms and conditions of use for technical documentation Phoenix Contact reserves the right to alter correct and or improve the technical documen tation and the products described in the technical
8. clock wheel e Completely remove screws 3 5 and 9 on the rear of the cutter and remove the enclosing guard 4 e Loosen screw 8 so that it protrudes from the cutter s profile by approximately 5 mm e Usea Philips screwdriver with blade width of 7 mm to turn the cutter s axle 7 so that the circular blade s label 6 faces down e When viewed as across section a flat surface can be seen on both axles A B These two surfaces A B are now aligned or will be aligned after one or two more complete turns and point toward the rear of the cutter Excessive tightening of screw 8 may damage its thread e Hetighten screw 8 and the screw on the enclosing guard 103938_ia_01 PHOENIX CONTACT 5 3 THERMOMARK 1 2 5 4 PHOENIX CONTACT 103938_ia_01 Technical appendix A 1 Technical data Print head Printing method Print resolution Print speed Print width Labels Media Media thickness Media width for media thickness lt 0 4 mm for media thickness gt 0 4 mm Label width Label height Weight Supply roll Outside diameter Core diameter Label winding Ink ribbon Ink side Reel diameter Core diameter Ribbon length Width Printer dimensions Dimensions W x H x D Weight Label sensor Type Distance to paper edge Electronics High speed processor 32 bits ColdFire Clock rate 103938_ia_01 Thermal transfer 300 dpi 30 mm s 125 mm s Up to 105 6 mm Labels on rolls or Le
9. documentation at its own discretion and without giving prior notice insofar as this is reasonable for the user The same applies to any technical changes that serve the purpose of technical progress The receipt of technical documentation in particular user documentation does not consti tute any further duty on the part of Phoenix Contact to furnish information on modifications to products and or technical documentation You are responsible to verify the suitability and intended use of the products in your specific application in particular with regard to observ ing the applicable standards and regulations All information made available in the technical data is supplied without any accompanying guarantee whether expressly mentioned im plied or tacitly assumed In general the provisions of the current standard Terms and Conditions of Phoenix Contact apply exclusively in particular as concerns any warranty liability This manual including all illustrations contained herein is copyright protected Any changes to the contents or the publication of extracts of this document is prohibited Phoenix Contact reserves the right to register its own intellectual property rights for the product identifications of Phoenix Contact products that are used here Registration of such intellectual property rights by third parties is prohibited Other product identifications may be afforded legal protection even where they may not be indicated as suc
10. hand NOTE Use the correct materials During printing always make sure that there is no dirt on the media as this could be pulled underneath the print head which could cause damage NOTE Open the print head if it is not to be used for a longer period of time If the THERMOMARK X1 2 is not used for several days the print head must be opened This increases the service life of the print head NOTE Use suitable ink ribbon The ink ribbon must be at least 5 mm wider than the media Direct contact between the print head and the media can lead to increased wear on the print head 1 5 Storing the printer The following must be observed when storing the printer Only store the THERMOMARK X1 2 in dry surroundings Store the printer in such a way as to avoid damage Store the printer together with all individual parts and accessories to avoid important parts becoming lost and being unavailable when it is used at a later date 103938 ia 01 PHOENIX CONTACT 1 3 THERMOMARK 1 2 1 6 Help in the event of malfunctions Please contact our customer service department immediately if any malfunctions should occur hotline 0800 4 31 05 30 Never attempt to carry out repair work yourself Changes and or modifications to the THERMOMARK X1 2 may only be carried out following written permission from Phoenix Contact 1 7 Environmentally friendly disposal Dispose of used devices correctly F3 Used devices contain v
11. that is wider or thicker than indicated in the specification Do not reach into the area of the moving blades during operation Mounting the cutter Figure 5 1 Mounting the cutter Fitting the cutter e Switch off the THERMOMARK 1 2 e Insert the cutter 1 with the pins in the catch holes of the printer e Press the cutter against the printer When you do this the connector attached to the cutter makes contact with the I O connection of the printer e Secure the cutter 1 with the screw 2 You should not press the feed button directly after fitting the cutter since a large amount of material will be advanced Start a print task directly afterward The printer will be configured to continuous material during the first print task e Select the appropriate setting in the marking software for printing with the cutting or perforation function 103938_ia_01 PHOENIX CONTACT 5 1 THERMOMARK 1 2 5 2 Cleaning the cutter During operation dust particles accumulate especially in the area of the blades Remove these particles regularly with a soft brush or a vacuum cleaner Special maintenance work is necessary when you cut directly into the label material and not into the gap between labels In such a case adhesive residue accumulates on the blades When working with backfeed in cutting mode adhesive particles also accumulate on the pressure roller For this reason the pressure roller and the b
12. the operating nnne nennen nnne 3 1 3 1 Layout of the control 3 1 3 2 Maicators during nario eee 3 2 3 3 Modifying the language 3 3 3 4 Setting the date and time 3 3 3 5 Configuring the Ethernet interface 2 3 5 4 Maintenance and troubleshooting sisi 4 1 4 1 Maintenance and 4 4 1 4 1 1 Maintenance ias 4 1 4 1 2 Tools and cleaning agents 41 211 4 1 4 1 3 Cleaning the print head a 4 1 4 1 4 Cleaning the pressure roller ocoooonccccococonccocononnoconncoconannnncnnnos 4 2 4 1 5 Replacing the pressure rollers 4 2 4 2 Troubleshooting eseni CU 4 4 4 2 1 SOMO Problems 4 4 4 2 2 Error messagoS ais 4 4 103938_ia_01 PHOENIX CONTACT i 1 2 5 Fitting and cleaning the cutter accessory 5 1 5 1 ERECTAE 5 1 9 2 cleaning the A 5 2 5 2 1 Adjusting the cutter after cleaning 5 3 A ndi nee ee 1 1 D reipialresi Rer iic A 1 A2 Orderin
13. touch them during operation and allow them to cool down before changing the media or before removal or adjustment 4 1 1 Maintenance plan Table 4 1 Maintenance plan Mememmetmk _ When the print image and media feed are adversely affected 4 1 2 Tools and cleaning agents For adjustments and easy installation use the hexagonal wrench provided which is located in the bottom section of the print unit see Figure 4 1 on page 4 2 item 2 No other tools are required for the work described here 4 1 3 Cleaning the print head Substances may accumulate on the print head during printing and adversely affect the print image e g differences in contrast or vertical stripes NOTE Clean print head correctly Donotuse sharp objects knives screwdrivers etc to clean the print head print head has a protective glass layer at the top Do not touch this protective layer with your hand e Switch off the THERMOMARK 1 2 e sure that the print mechanism has cooled down e Turn lever 1 Figure 2 2 on page 2 5 counter clockwise to lift the print head e Remove labels and ink ribbon from the printer e Clean the print head surface with a cotton swab dipped in pure alcohol e Allow print head to dry for 2 to 3 minutes before starting up the printer 103938 ia 01 PHOENIX CONTACT 4 1 THERMOMARK 1 2 4 1 4 Cleaning the pressure roller e Switch off the THERMOMARK 1 2 e sure that
14. ENIX CONTACT 103938 ia 01 Connection and printing 2 3 2 Connecting to a computer via USB NOTE Errors during operation due to insufficient or missing grounding Make sure that all computers and connecting cables connected to the CLIP PROJECT advanced 103938_ia_01 THERMOMARK X1 2 are grounded A printer driver must be installed if a USB interface is to be used for connection You will find the appropriate printer driver for your device on the CD ROM that was supplied with the printer or on the Internet at phoenixcontact net products Switch on the computer Exit all programs that are currently running Switch on the THERMOMARK X1 2 Connect the computer and THERMOMARK X1 2 using the USB cable supplied Insert the CD ROM with driver software into the CD ROM drive The Windows Installation wizard is started automatically Follow the on screen instructions If the Has not passed Windows logo testing error message appears during installation continue with the installation anyway Following successful installation an icon for the THERMOMARK X1 2 appears in the Windows Printer system folder Next set up the THERMOMARK X1 2 in the CLIP PROJECT advanced planning and marking software Select the THERMOMARK X1 2 printer in CLIP PROJECT advanced under File Printer setup 2 3 3 Ethernet interface See Configuring the Ethernet interface on page 3 5 PHOENIX CONTACT 2 3 THERMOMARK 1 2 2 4 Load
15. OMARK RIBBON 64 WMSE 5145724 1 Length 300 m width 64 mm blue THERMOMARK RIBBON 64 WMSE BU 5145737 1 Length 300 m width 64 mm red THERMOMARK RIBBON 64 WMSE RD 5145740 1 Halogen free shrink sleeve for THERMOMARK X1 2 Conductor diameter 1 0 mm 3 0 mm length 30 m white WMSHF 3 EX5 R 0821988 1 Conductor diameter 1 0 mm 3 0 mm length 30 m yellow WMSHF 3 EX5 R YE 0822068 1 Conductor diameter 1 5 mm 4 5 mm length 30 m white WMSHF 4 5 EX7 5 R 0821991 1 Conductor diameter 1 5 mm 4 5 mm length 30 m yellow WMSHF 4 5 EX7 5 R YE 0822071 1 Conductor diameter 2 0 mm 6 0 mm length 25 m white WMSHF 6 EX10 R 0822000 1 Conductor diameter 2 0 mm 6 0 mm length 25 m yellow WMSHF 6 EX10 R YE 0822084 1 Conductor diameter 3 0 mm 9 0 mm length 20 m white WMSHF 9 EX15 R 0822026 1 Conductor diameter 3 0 mm 9 0 mm length 20 m yellow WMSHF 9 EX15 R YE 0822107 1 Conductor diameter 4 0 mm 12 5 mm length 20 m white WMSHF 12 5 EX20 R 0822039 1 Conductor diameter 4 0 mm 12 5 mm length 20 m yellow WMSHF 12 5 EX20 R YE 0822110 1 Conductor diameter 6 0 mm 18 0 mm length 20 m white WMSHF 18 EX30 R 0822042 1 Conductor diameter 6 0 mm 18 0 mm length 20 m yellow WMSHF 18 EX30 R YE 0822123 1 Conductor diameter 8 0 mm 25 0 mm length 15 m white WMSHF 25 EX40 R 0822055 1 Conductor diameter 8 0 mm 25 0 mm length 15 m yellow WMSHF 25 EX40 R YE 0822136 1 Halogen free ink ribbon specificall
16. STA 32 64 bit CLIP PROJECT advanced professional 100 V AC 240 V AC 50 60 Hz PFC 300 W maximum 10 C 35 30 85 without condensation CE FCC class A CB CCC At least 5 mm 0 05 mm 1 2 mm Via I O connection on the printer 2 5mm Perforator and cutter THERMOMARK W2 CUTTER P Order 5146244 Cutting length Material thickness Power supply Outlet height 103938_ia_01 At least 5 mm 0 05 mm 1 2m Via I O connection on the printer 4 5mm PHOENIX CONTACT 3 THERMOMARK 1 2 Printer Description Thermal transfer printer for labels and marker sleeves incl connecting cable A2 Ordering data Windows printer drivers and marking software Accessories Description Cutter for labels Replacement parts Description Pressure roller Cutter Perforator and cutter Materials Description Labels for THERMOMARK 1 2 2500 pieces per roll lettering field size 16 5 mm x 5 mm color White Labels for THERMOMARK X1 2 2500 pieces per roll lettering field size 20 mm x 8 mm color White Labels for THERMOMARK X1 2 1000 pieces per roll lettering field size 70 mm x 32 mm color White Labels for THERMOMARK X1 2 300 pieces per roll lettering field size 100 mm x 73 mm color White Labels for THERMOMARK X1 2 2500 pieces per roll lettering field size 17 5 mm x 8 mm color Yellow Labels for THERMOMARK 1 2 2500 pieces per roll lettering field size 20 mm x 8 mm
17. aluable recyclable materials which should be utilized Dispose of used devices separately from other waste i e via an appropriate collection site The modular design of the THERMOMARK X1 2 means thatit can easily be disassembled into its component parts in order for them to be taken for recycling The PCB of the THERMOMARK X1 2 is equipped with a lithium battery Dispose of this battery in a collection container for old batteries at a store or with the public waste disposal authority 1 4 _ PHOENIX CONTACT 103938 ia 01 Connection and printing 2 Connection and printing 2 1 Unpacking the THERMOMARK 1 2 e Liftthe THERMOMARK 1 2 out of the box e Check the THERMOMARK X1 2 for damage which have occurred during transport e Check delivery for completeness Scope of supply THERMOMARK X1 2 PRINTER thermal transfer printer Mains cable Europe and US USB cable empty cardboard core if necessary ready mounted on the ink ribbon take up hub CD ROM with this manual and drivers CD ROM with marking software Retain the original packaging for subsequent transport 2 2 Setting up the THERMOMARK X1 2 Select installation location NOTE The device and the print media can be damaged by humidity and water The THERMOMARK X1 2 may only be set up in a dry location protected from spray The following are not suitable Damp or dusty locations Environments that are subject to inc
18. ascher 99610 S mmerda Managing Director A 6 PHOENIX CONTACT 103938_ia_01 B Index C Cleaning Pressure 4 2 4 1 Cleaning agents 4 1 Cleaning the pressure roller 4 2 Cleaning the print head 4 1 Computer 2 3 CONNECTIONS 2 2 ae 3 1 D 3 1 Brio me erent ene 1 4 E ENVIO Mera cia daa 1 4 4 4 nee 4 4 Error Messages ead 4 4 F Functions during printiNg oocccccocccccncccccnoncnnnannnnnns 3 2 H Hexagonal wrench 4 1 Inserting a label strip into the print head 2 7 InStallall on il 2 1 Pe 3 5 L Lithium nun 1 4 Es 2 4 Loading labels from a roll 2 6 LO AGING GN A eat 2 4 Loading shrink tubes loading marker sleeves 2 4 Loading the ink 2 5
19. be configured under Settings gt Interfaces All other settings are set to optimum settings and must not be modified The integrated Ethernet interface allows operation of the printer in a network Interface settings are made on the printer The following parameters are necessary for operation of the printer in a network If necessary contact your network administrator address Subnet mask or gateway Alternatively the Ethernet configuration can be obtained via a DHCP server Make sure that the same configuration is always transferred Setting the Ethernet interface on the printer e Press the menu button e Press the gt button until you access the Settings item e Press Y to confirm your selection e Press the gt button until you access the Interfaces item e Press Y to confirm your selection e Press the gt button until you reach the Ethernet item Confirm the selection by pressing Y e Select the desired setting with the and lt keys e Press 4 to confirm your selection e Use the A button to return to the higher menu level Atthe top menu level press lt several times to switch from the offline menu to the Ready state 103938_ia_01 PHOENIX CONTACT 3 5 THERMOMARK 1 2 3 6 PHOENIX CONTACT 103938 ia 01 Maintenance and troubleshooting 4 Maintenance and troubleshooting 4 1 Maintenance and cleaning The print mechanism can become hot during printing Do not
20. color Yellow Labels for THERMOMARK 1 2 1000 pieces per roll lettering field size 70 mm x 32 mm color Yellow Labels for THERMOMARK X1 2 300 pieces per roll lettering field size 100 mm x 73 mm color Yellow Labels for THERMOMARK 1 2 2500 pieces per roll lettering field size 26 5 mm x 17 5 mm color silver Labels for THERMOMARK X1 2 1000 pieces per roll lettering field size 70 mm x 32 mm color silver Labels for THERMOMARK X1 2 400 pieces per roll lettering field size 70 mm x 50 mm color silver Labels for THERMOMARK X1 2 300 pieces per roll lettering field size 100 mm x 73 mm color silver Ink ribbon for printing labels with the THERMOMARK X1 2 length 300 m width 110 mm black Materials Description Shrink tube for THERMOMARK X1 2 Conductor diameter 1 0 mm Conductor diameter 1 0 mm Conductor diameter 1 5 mm Conductor diameter 1 5mm Conductor diameter 2 0 mm Conductor diameter 2 0 mm Conductor diameter 3 0 mm Conductor diameter 3 0 mm Conductor diameter 4 0 mm A 4 PHOENIX CONTACT 3 0 mm length 30 m white 3 0 mm length 30 m yellow 4 5mm length 30 m white 4 5 mm length 30 m yellow 6 0 mm length 25 m white 6 0 mm length 25 m yellow 9 0 mm length 20 m white 9 0 mm length 20 m yellow 12 5 mm length 20 m white Type THERMOMARK X1 2 Type THERMOMARK X1 CUTTER Type THERMOMARK X ROLLER THERMOMARK X1 CUTTER THERMOMARK W2 CUTTER P
21. d let the printer cool down before changing materials or cleaning WARNING Danger to health due to incorrect usage N WARNING Risk of burns Only carry out the actions described in these operating instructions Other tasks may only be performed by trained personnel or service engineers Incorrect access to electronic components and their software can result in errors In addition any other incorrect operation or modifications to the device can endanger operational safety Various warning labels are attached to the device which inform the user of hazards Do not remove any warning labels as otherwise users cannot be informed of the relevant hazards WARNING Danger of crushing from the cover Make sure you do not crush yourself with the cover NOTE Device faults due to moisture Only operate the THERMOMARK X1 2 in a dry environment and do not expose it to any moisture spray mist etc ob 1 2 PHOENIX CONTACT 103938 ia 01 Safety and the environment 1 4 Notes on the print head NOTE Print head wear The print head is the most sensitive part of your printer If used incorrectly the print head can be damaged very quickly Clean NOTE print head appropriately Do not use sharp objects knives screwdrivers etc to clean the print head Clean the print head with a cotton bud that has been soaked with alcohol The print head has a red protective glass layer at the top Do not touch this protective layer with your
22. g 4 Declaration of conformity A 6 phe qe o ee ee B 1 PHOENIX CONTACT 103938 ia 01 Safety and the environment 1 Safety and the environment 103938_ia_01 1 1 Description of the THERMOMARK 1 2 The THERMOMARK X1 2 is an industrial thermal transfer printer for printing continuous media labels or marker sleeves With thermal transfer printing heat from the print head causes the color layer of a transfer ribbon to be transferred to the print media The THERMOMARK X1 2 is equipped with all common interfaces in order to ensure problem free connection to computers and networks The printer can be connected to 100 V to 240 V AC mains networks without any type of adapter Notes on print media The printing result essentially depends on a suitable combination of media and ink ribbon NOTE Use suitable print media A low quality ink ribbon can lead to premature wear on the print head and result in a poor print image Use only print media from Phoenix Contact See Ordering data on page A 4 ob b 1 2 Intended use The THERMOMARK X1 2 is a state of the art device which complies with recognized safety related rules and regulations Despite this risk of injury or death could occur for users or third parties and the THERMOMARK 1 2 or other property could be damaged while operating the device WARNING Danger to health due to incorrect usage
23. g printing Cancel print job Clean print head see page 4 1 Replace ink ribbon see page 2 5 Restart print job Ink ribbon supply roll is not secured to the Secure ink ribbon reel see page 2 5 ribbon supply hub No label There are labels missing on the media Press the pause button repeatedly until printer recognizes the next label on the media The label size defined in the format sent to Cancel print job the printer does not match the actual media Change label format in software Restart print job aa Head too hot Print head excessively warm The print job continues automatically after a pause Out of paper Label roll marker sleeves used up Load media see page 2 6 Error in media flow Check media flow 4 4 PHOENIX CONTACT 103938 ia 01 Fitting and cleaning the cutter accessory 5 Fitting and cleaning the cutter accessory 5 1 Fitting the cutter There are two types of cutters available as accessories cutter for labels THERMOMARK X1 CUTTER Order No 5145290 A perforator and cutter for marker sleeves THERMOMARK W2 CUTTER P Order No 5146244 Both cutters are fitted in the same way Notes on the cutter WARNING The cutter may only be fitted and removed when the printer is switched off The blades of the cutter are sharp Risk of injury especially when carrying out maintenance work Only operate the cutter when it is mounted on the printer Do not cut any media
24. h 103938_ia_01 PHOENIX CONTACT THERMOMARK 1 2 PHOENIX CONTACT 103938_ia_01 Table of Contents 1 Safety and the ehnvironmentze seueinste eves 1 1 1 1 Description of the THERMOMARK 1 2 1 1 1 2 E A ded suis vate kauen ee 1 1 1 3 LO 212 PPC erer E ene veer tees ee EUER 1 2 1 4 Notes on the print 1 3 1 5 o A 1 3 1 6 Help in the event 1 4 1 7 Environmentally friendly 1 4 2 E 2 1 2 1 Unpacking the THERMOMARK 1 2 2 1 2 2 Setting up the THERMOMARK 1 2 2 1 2 3 Connecting the THERMOMARK 1 2 2 2 2 3 1 Connecting to the power supply 2 2 2 3 2 Connecting to a computer via USB _ 2 3 2 3 3 Ethernet interface sasang eiae ao ate 2 3 2 4 Loading Media and 4 4 2 4 2 4 1 Notes on the nnne nnns 2 4 2 4 2 Eoaaing trie IK TD DOM see Rei En ee 2 5 2 4 3 Bore gel MIC CIA rita siii 2 6 2 4 4 S 2 8 3 Description of
25. ing Media and Printing 2 4 1 Notes on the print head NOTE Use the correct materials During printing always make sure that there is no dirt on the media as this could be pulled underneath the print head which could cause damage NOTE Open the print head if it is not to be used for a longer period of time If the THERMOMARK X1 2 is not used for several days the print head must be opened This increases the service life of the print head NOTE Use suitable ink ribbon The ink ribbon must be at least 5 mm wider than the media Direct contact between the print head and the media can lead to increased wear on the print head 2 4 PHOENIX CONTACT 103938 ia 01 Connection and printing 2 4 2 Loading the ink ribbon Figure 2 2 Feed path of the ink ribbon Loading the ink ribbon e Turn lever 1 counter clockwise to lift the print head e Slide the ink ribbon reel 3 onto the ribbon supply hub 4 so that the color coating of the ribbon faces downwards when being unwound Centrally align the ink ribbon with the help of the printed scales e Hold the ink ribbon reel 3 and turn the knob on the ribbon supply hub 4 counter clockwise until the ink ribbon reel is secured If the Out of ribbon error message is displayed this may mean that the ink ribbon reel or ink ribbon winder has not been correctly secured e Slide and secure an empty ink ribbon reel onto the ink ribbon winder 2 il Always retain the e
26. it switches to energy saving mode automatically e Press any button to cancel Button illumination has been switched off 3 2 PHOENIX CONTACT 103938 ia 01 Description of the operating elements 3 3 Modifying the language setting The display language is set to English UK by default To select a different language proceed as follows e Press the menu button e Press the gt button until you access the Setup item e Press Y to confirm your selection e Press the gt button until you access the Local Settings a item e Press V to confirm your selection e Press the gt button until you access the Country e Press V to confirm your selection Press the lt buttons to select the desired language e Press J to confirm your selection item Use the A button to return to the higher menu level At the top menu level press lt 4 several times to switch from the offline menu to the Ready state 3 4 Setting the date and time NOTE The offline menu contains several levels of setting options The Local settings item can be used to set the language date and time All other settings are set to optimum settings and must not be modified e Press the menu button e Press the gt button until you access the Settings item e Press Y to confirm your selection e Press the gt button until you access the Local settings item e Press V to confirm your selection e Press the g
27. lades of the cutter should be cleaned at regular intervals refer to Cleaning the pressure roller on page 4 2 N WARNING Risk of injury The blades of the cutter are sharp Figure 5 2 Cleaning the cutter e Disconnect the THERMOMARK X1 2 from the mains e Loosen screw 1 and remove the cutter from the printer e You can use a Philips screwdriver with a blade width of 7 mm to turn the axle 3 and clean the circular blade e The circular blade s angle of rotation is restricted to 120 by the screw 2 If there is a high level of soiling loosen the screw 2 so that it protrudes by approximately 5 mm in order to be able to turn the cutter without restriction e Remove any deposits on the blades with the help of isopropyl alcohol and a soft cloth WARNING If you have loosened the screw 2 the circular blade must be re adjusted after cleaning as described in section 5 2 1 on page 5 3 5 2 PHOENIX CONTACT 103938 ia 01 Fitting and cleaning the cutter accessory 5 2 1 Adjusting the cutter after cleaning If the circular blade s screw was only removed in order to clean the blade the circular blade 1 and the clock wheel 2 must be realigned with one another in order to ensure correct functioning of the cutter A B F b cS mE d 3 8 lt N E X S 9 lt Figure 5 3 Aligning the circular blade with the
28. mpty ink ribbon core e Guide ink ribbon through the print unit as shown in Figure 2 2 e Secure the starting end of the ink ribbon to the ribbon take up hub 2 with adhesive tape Ensure counter clockwise direction of the ribbon take up hub here e Tighten the ink ribbon path feed e Turn lever 1 clockwise to lock the print head 103938_ia_01 PHOENIX CONTACT 2 5 THERMOMARK 1 2 2 4 3 Loading media Positioning labels or continuous media on the media hub Q SS IR Figure 2 3 Inserting roll material Inserting roll material e Open the cover e Remove margin stop To do this turn the adjustable ring 5 counter clockwise so that the arrow 6 points to the symbol e Remove margin stop 4 from the media hub 3 e Push material roll 2 onto the media hub so that the side to be printed is facing upwards e Place the margin stop 4 onto the media hub 3 and push until both margin stops 1 4 are adjacent on the material roll and further pushing is resisted e marginal stops to the media hub To do this turn the adjustable ring 5 clockwise so that the arrow 6 points to the A symbol 2 6 PHOENIX CONTACT 103938 ia 01 Inserting material into the print head 103938_ia_01 Connection and printing 0 N m 8 11 7 ab 12 Se N 11 2 9 o
29. on functions in printing mode Table 3 1 Button functions in printing mode Display Button Pauses the print job Printing label Continues print job Printing Label Press briefly Cancels current print job Press and hold Cancels current and page 3 2 deletes all other print jobs page 3 2 Flashing 3 1 THERMOMARK 1 2 3 2 Indicators during printing Table 3 2 Operating states Se A Ready The printer is in the Ready state and can receive data and configured symbol displays such as time Land date 1 Printing Label The printer is carrying out a print job _ Data transmission is possible for a new print job Pause The print job has been temporarily interrupted by the operator rmm t An error has occurred that can be corrected without canceling 9 error type and the number of items to be printed You can continue the print job afterwards The pause button flashes the cancel and lt buttons light up An error has occurred that cannot be corrected without canceling the print job and error type and the number of items to be printed The cancel button flashes and 1 lights up An error occurred during system startup e Switch the printer off and on again at the mains switch or e Press the cancel button If the error continues to occur inform Phoenix Contact If the printer is not used for some time
30. porello fold assembled or continuous 0 05 mm 1 2 mm 25mm 105 mm 5mm 105 mm 4 mm 116 mm 5 mm 2000 mm 60 g m 250 g m up to 210 mm 38 mm 100 mm Outside or inside Outside up to 80 mm 25mm up to 500 m up to 114 mm 242 mm x 274 mm x 446 mm 9kg Gap sensor bottom reflective sensor 5 mm 53 mm 266 MHz PHOENIX CONTACT A 1 THERMOMARK 1 2 Electronics Main memory RAM Program memory ROM Realtime clock with printout of time and date Control panel Buttons illuminated according to operating mode LCD graphic display Width x height Interfaces Serial V 24 RS 232 C USB 2 0 Ethernet Settings Local settings Monitoring Stop printing Test options System diagnostics Status messages Status indicator in the display Fonts Font types Character sets Bitmap fonts A 2 PHOENIX CONTACT 64 MB 8 MB flash pause feed cancel menu Enter 4 x cursor 60 mm x 40 mm 1200 to 230400 baud 8 bits High speed slave for PC connection 10 100 Base T RawIP Printing DHCP FTP SMTP SNMP Regional settings CZ DE DK E FR GB USA H I IL IR N NL P PL RUS 5 SF When the end of the ink ribbon is reached when end of media is reached when print head is open When switching on incl Printhead check short status display status printout font list device list print head profile label profile test grid monitor mode
31. reased heat direct sunlight or low temperatures operating range 10 C to 35 C Removing the transportation safeguards 103938_ia_01 Place the THERMOMARK 1 2 on a level stable surface The room must be dry free of frost and well ventilated Removing the transportation safeguards e Setup the THERMOMARK X1 2 on a level surface e Open the cover of the THERMOMARK X1 2 e Remove the foam transportation safeguards near the print heads PHOENIX CONTACT 2 1 THERMOMARK 1 2 2 3 Connecting the THERMOMARK X1 2 Mains and computer connections Figure 2 1 Mains and computer connections Mains switch Mains female connector Not supported slot for Cardbus or Type Il PC card Not supported slot for Compact Flash memory card Ethernet 10 100 Base T Not supported USB interface for keyboard or scanner USB high speed slave interface V 24 RS 232 C serial interface CON OOF ND 2 3 1 Connecting to the power supply THERMOMARK X1 2 is equipped with a wide range power supply unit The device can be operated with a mains voltage of 230 V AC 50 Hz or 100 V AC 60 Hz without any adjustments or modifications NOTE Device can be damaged by undefined inrush currents Before connecting to the mains set the mains switch 1 to O e Insert the mains cable in the mains connection socket 2 e Insert the mains cable connector into a grounded socket 2 2 PHO
32. rn off by hand The printer is equipped with a tear off edge for this purpose A cutter THERMOMARK X1 CUTTER Order No 5145290 is available as an accessory for automatic label cutting This blade is also suitable for processing continuous label media A perforator and cutter THERMOMARK W2 CUTTER P Order No 5146244 is available for marker sleeves 2 8 PHOENIX CONTACT 103938 ia 01 Description of the operating elements 3 Description of the operating elements 103938_ia_01 The user can influence operation of the printer via the control panel Pause continue or cancel print jobs Set printer parameters g language and time see page 3 3 Configure the Ethernet interface see page 3 5 3 1 Layout of the control panel The button functions depend on the current printer status active functions are indicated by the illuminated labels and symbols on the buttons of the navigator pad During printing active functions are illuminated in white e g menu or feed nthe offline menu active functions are illuminated in orange arrows button Function of buttons in the offline menu A Arrows Move up down left or right in the menu tree 4 button Enter a parameter the menu call help information in the event of an error Press hold down gt 2 s the J button in order to jump back to printing mode without applying new parameter settings Butt
33. t button until you get to the desired item Confirm selection by pressing V e Select the desired setting with the and keys e Press J to confirm your selection Pressing and holding the J button gt 2 s switches from the offline menu to the Ready state 103938 ia 01 PHOENIX CONTACT 3 3 THERMOMARK 1 2 Table 3 3 Parameters of the Settings gt menu local settings Country Sets the display language and the country specific time and date formats Timezone Adjusts the time display of the printer to the time zone in relation to UTC Universal Time Coordinated Daylight saving Selects the daylight saving regulation that is valid for the region The time is then changed automatically Set date Sets the system date in the format DD MM YYYY DD day MM month YYYY year The printout of the date is in the format set via the Country parameter Set time Sets the system time in the format HH MM SS When changing the time ensure P that the Timezone Daylight saving and Set date parameters are set correctly The time also be synchronized automatically via the Internet using the Ethernet interface The printout of the time is in the format set via the Country parameter 3 4 PHOENIX CONTACT 103938 ia 01 Description of the operating elements 3 5 Configuring the Ethernet interface NOTE The offline menu contains several levels of setting options The Ethernet interface can
34. te 3 4 2 PHOENIX CONTACT 103938 ia 01 Maintenance and troubleshooting Removing and fitting the pressure roller Figure 4 2 Removing and fitting the pressure roller Removing and fitting the e Remove the pressure roller 1 from the shaft 2 in the housing pressure roller e Place the new pressure roller Ordering data on page 4 onto the shaft and gently turn it until the hexagon flange of the shaft slots into the hexagonal socket head of the pressure roller e Mount the side plate pos Figure 4 1 secure with screws item 4abc Figure 4 1 and tighten in the following order b a c e Mount the plate item 6 Figure 4 1 and tighten the screws item 5 Figure 4 1 with the hexagonal wrench 103938 ia 01 PHOENIX CONTACT 4 3 THERMOMARK 1 2 4 2 Troubleshooting 4 2 1 Solving problems Table 4 2 Problem solving Print image is blurred or Print head is dirty See Cleaning the print head on page 4 1 missing in places Pressure roller is dirty See Cleaning the pressure roller page 4 2 Pressure roller worn out damaged See Replacing the pressure rollers on page 4 2 Printer advances the labels but Ink ribbon not loaded correctly Check feed path of the ink ribbon and does not print orientation of the coated side and correct if necessary 4 2 2 Error messages Table 4 3 Error correction Out of ribbon Ink ribbon used up Load new ink ribbon Ink ribbon melted through durin
35. the print mechanism has cooled down e Turn lever item 1 Figure 4 1 on page 4 2 counter clockwise to lift the print head e Remove labels and ink ribbon from the printer e Remove deposits with the help of pure alcohol and a cloth e Ifthe roller appears to be damaged replace it e Push the hexagonal wrench 4 back into its holder e Reload the labels and ink ribbon see Loading Media and Printing on page 2 4 4 1 5 Replacing the pressure rollers Poor quality printing may result if the pressure roller appears to be damaged or shows signs of wear In this case the pressure roller must be replaced If large amounts of sleeve material are to be processed it may lead to denting in the pressure roller that will cause a poor quality printing on labels The pressure roller often recovers after a few hours We recommend using separate pressure rollers for sleeves and labels Figure 4 1 Removing the side plate Removing the side plate e Switch off the THERMOMARK X1 2 e sure that the print mechanism has cooled down e Remove the cutter by loosening the knurled screw and pulling the cutter toward you e Turn lever 1 counter clockwise to lift the print head e Remove labels and ink ribbon from the printer e Loosen the screws 5 and the plate 6 with the hexagonal wrench 2 provided and remove the plate 6 Remove the screws 4abc on the side plate 3 with the hexagonal wrench e Remove side pla
36. y for printing on halogen free marker sleeves with the THERMOMARK X1 2 Length 300 m width 55 mm black THERMOMARK RIBBON 55 WMSHF 0827856 1 il For numerous other print media please refer to the Phoenix Contact catalog 103938_ia_01 PHOENIX CONTACT A 5 1 2 Declaration of conformity CCI Gesellschaft f r Computer und Automations Bausteine mbH amp Co KG Wilhelm Schickard Str 14 D 76131 Karlsruhe Germany EU Declaration of Conformity We declare herewith that as a result of the manner in which the device designated below was designed the type of construction and the devices which as a result have been brought on to the general market comply with the relevant fundamental regulations of the EU Rules for Safety and Health In the event of any alteration which has not been approved by us being made to any device as designated below this statement shall thereby be made invalid Applied EU Regulations and Norms Directive 2006 95 EC relating to electrical equipment designed EN 60950 1 2006 for use within certain voltage limits lt lt EN 61558 1 2005 Directive 2004 108 EC relating to electromagnetic compatibility 55022 2006 EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 Signed for and on behalf of the Manufacturer S mmerda 26 10 09 cab Produkttechnik S mmerda Gesellschaft fur Computer und Automationsbausteine mbH Erwin F
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