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About LDK Remote Diagnostic Tool
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1. 37 9 3 INPUT BOX BAR SUB MENU xS Ee tree IE es QR SERE RE E 38 54 J GEEAR NEW SUB M ENU eee eta ed sede decet desep ease las atv d esee usce 38 6 HELP MENU M 39 6 1 ABOUT LDK REMOTE DIAGNOSTIC TOOL 39 7 IDATA DISPLAY AREA 1 41 Zils DATAADISPLAY EUNGCTIONS 254600 E epe vac 41 IPLDK Remote Diagnostic Issue 3 0 7 2 AUTOMATIC DATA STORING FUNCTIONS 41 7 3 IMPORTANT NOTES FOR USERS 000eeeeececeeeseeececececeusseeceseceuscusseececececeaussencessceuuauseeseceseeuageseeeees 42 IPLDK Remote Diagnostic Issue 3 0 1 Introduction LDK Remote Diagnostic Tool is a MS Windows application program that may be used with PC Admin program This program is for diagnosing problems of LDK system and also maintaining the system from remote site This program can send and receive the results of diagnostic commands of LDK system such as GSXD test Board configuration S W reset count Station status CO status Station recovery CO recovery Version display Help message and Log out 1 1 Hardware Software Requirements The system requirements
2. IPLDK Remote Diagnostic 2217 00 00 00 00 00 00 00 ff ff ff ff ff ff ff ff ff 2217dc ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 2217ec ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 2217fc ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 22180c ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 22181c ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 22182c ff ff ff ff ff ff ff ff ff ff ff 00 00 13 39 2e 22183c 00 2a 05 00 ff 00 00 00 00 00 00 14 00 01 00 00 22184c 00 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 22185c 00 00 00 ff 00 18 00 00 00 00 ff ff ff ff 01 b8 22186c 00 00 ff ff 00 00 00 00 00 22 18 74 00 22 18 74 22187c 00 22 18 7c 00 22 18 7c 00 00 00 00 ff 00 ff ff 22188c 00 00 00 ff 84 ff ff ff ff 02 84 ff ff ff ff 02 22189c ff ff 00 00 00 ff ff 00 4 2 8 Monitor Print Channel Assign Sets print port You can select one of several print ports By default serial interface unit 1 is used 4 2 9 Monitor x This command is for log out from LDK system Conditions 1 This command can be executed when this program is connected to LDK system Procedures 1 Select Log Out sub menu in Commands menu or click Log Out Command Bar button 2 Or user can input x in LDK Command Edit Box and then click Enter button or select Log Out in Remote Command Combo Box and then click Execute button 4 2 10 Monitor This command is for showing the help messages of Remote Commands Con
3. 40 IPLDK Remote Diagnostic Issue 3 0 7 Data Display Area Data Display Area displays the data from serial port modem or data file When displaying data this area follows some rules and executes functions according to them 7 1 Data Display Functions If the data to be displayed exceeds the size of Data Display Area a vertical scroll bar appears to enable scrolling Data Display Area Horizontal scroll bar is always displayed even though the width of displayed data does not exceed the size of Data Display Area While data are coming from serial port or modem Data Display Area is automatically scrolled to the last line if the data to be displayed exceeds the size of Data Display Area If the data are from data file Data Display Area is not scrolled to the last line but displays the data from the first line Ifa data file is opened while data are coming from serial port or modem and being displayed in Data Display Area previously displayed data are erased and new data from data file are displayed in Data Display Area If more data are still coming from serial port or modem the data are appended after the last line of the file data and the file name remains the same This is for preventing loss of real time data from serial port or modem If user executes a LDK command after opening a data file the file is closed and new file or document is started with the name Untitle
4. LDK Remote Diagnostic Tool Installation And User Guide Untitled LDK Re g i File Connection Commands View Help zo Set Board Trace ONJOFF Maintenance Set Device Trac Welcome to LDE Aena laus addtses 4 Log Out Trace Disable Show Trace Setup Info LDK 300 System Dump Memory Version PROGETTO30P 1 0Ee Ja Modify Memory GSUDEWUE DATE 02 02 01 Station Status Trace 10 25 19 CO Status ENTER PASSWORD sexe Logical ST Status mon gt Print Channel Assign GSXD Dump Show Trace Setup Info Dump Memory Modify Memory Station Status CO Status VMIB Status Logical STA Status Print Channel Assign GSXD Dump n NMI gt E WZ ISSUE 3 0 ic Electronics REVISION HISTORY Description of Changes ISSUE 1 June 2001 Initial Release ISSUE 2 Jan 2002 Second Release ISSUE 3 Jan 2002 Third Release IPLDK Remote Diagnostic Issue 3 0 Table of Contents 1 INTRODUCTION 1 1 1 HARDWARE SOFTWARE REQUIREMENTS csssesescecececsesesuscecececsessnsssececessessaeceeececsesenseseeececeenennsaeeess 1 1 2 HARDWARE CONFIGURATION cete tee eerie eee des 2 4 3 INSTALLING SOFTWARE vreu destituti ceres ue CUN M e ug 2 1 4 UNINSTALLING 2 1 5 IMPORTANT NOTES FOR USERS tn
5. Click the button of the command to be executed in Command Bar 2 If the command needs an argument Enter Command Argument Dialog shows up and user can enter proper argument in it The length of a argument is limited to 6 characters 3 The command is executed 24 IPLDK Remote Diagnostic 4 1 3 Using Input Box Bar Input Box Bar can be used to execute almost all the monitoring and diagnostic commands supported by LDK system Command usages and limitations follow LDK system specification The length of input in LDK Command Edit Box is limited to 40 characters Input Box Bar can be docked on the top or bottom side of the window Procedures for Using LDK Command Edit Box and Enter Button mO Fig 4 4 Edit Dialog Click on LDK Command Edit Box so that input cursor comes to be blinking inside the box If input cursor already exists in LDK Command Edit Box this procedure is not needed Input LDK command in LDK Command Edit Box The length of the input is limited to 40 characters Click Enter button to send the command input in LDK Command Edit Box to LDK system Or user can press Enter Key on keyboard to send the command If Enter button is clicked when LDK Command Edit Box is empty a character that corresponds to Enter Key is sent to LDK system The same operation can be done by pressing Enter Key when input cursor exists in LDK Command Edit Box If user wants to log in
6. Edit Phone Number Name Phone Number Name pd Phone Number dd 7 Cancel Fig 2 10 Modem Phone Number Dialog 1 Click New button to enter new phone number gt Edit Phone Number Dialog shows up 2 Enter Name and Phone Number Name and Phone Number can be input up to 40 characters respectively Five characters of P T 57 cannot be entered for Name For Phone Number only Dialable Characters can be input Refer to the description below for detailed explanation about Dialable Characters 13 IPLDK Remote Diagnostic Newly entered phone number is shown in Phone Number Dialog if OK button is clicked Click Cancel button to cancel the input If user wants to save the new phone numbers into PhoneNo txt file for future use click Save button in Phone Number Dialog If user closes Phone Number Dialog without clicking Save button the newly entered phone number will be lost When modifying existing phone number 1 In Phone Number List Box select a phone number item to be modified by clicking the Name of the item After a selection is made click Modify button gt Edit Phone Number Dialog shows up Modify Name and or Phone Number Name and Phone Number can be input up to 40 characters respectively Five characters of 650 45 y cannot be entered for Name For Phone Number only Dialable Charact
7. Pre programmed Fault db pf Shows pre programmed faults Checks if the admin programmed data are different from the boards that are installed in the system Prints warning message if there is any difference 4 2 25 Diagnostic Time slot Conflict db ts sl cf Shows time slot assignment table and time slot assignment conflict status In case of PRIB channel 31 32 should be assigned the same time slot with that of channel 1 Command options are as following sl time slot assignment table cf time slot conflict 4 2 26 Diagnostic Hiway Test db ht Tests PCM hiways using one DKT and one DTMF receiver If you assign slot number dtmf receiver duration time and hiway number this program tests 48 time slots in the specified hiway Note that the first DKT of the assigned slot is used for the test The DKT is connected to time slot successively and DTMF tone is connected to that time slot too If the DKT receives the specified DTMF tone we regard the time slot operates correctly Usage db ht xx yy xx slot number DTIB yy dtmf duration time hiway number 0 7 4 2 27 Diagnostic DTRU Test db dt Tests receiver This feature tests all receivers in the system Currenlty max 32 dtmf receivers can be tested 4 2 28 Diagnostic CPTU Test db ct Tests CPTU 35 IPLDK Remote Diagnostic Issue 3 0 4 2 29 Diagnostic Memory Test db mt Tests DRAM modules Writes
8. System Dump Memory PROGETTO30P 1 0Ee Ja Modify Memory Station Status 0 25 19 CO Status Trace 2 Trace Disable qu WADE Command Bar recs Disabie s Logical ST Status Print Channel Assign Setup Info GSXD Dump Memory Memory VMIB Status Logical STA Status P hannel Assign GSXD Dump Display Area LDK Command Line Fig 1 1 Full Screen Layout IPLDK Remote Diagnostic Issue 3 0 File menu includes Open Save Save As Print Print Preview Print Setup and Recent Files that are file related operations Untitled LDK Remote Diagnostic Tool File Connection Commands View PhoneBook Help Gima Eze E E es 4 Capture On Capture Off Exit 21 zz st Fig 2 1 File Menu 2 1 Open Sub menu Procedures 1 Select Open sub menu in File menu gt Open Dialog shows up 2 Or user can use tool button in ToolBar to execute the same command 3 Select one of the saved files File extension is dat 4 Click OK button 5 The dialog is closed and the contents of the file is displayed in Data Display Area 2 2 Capture On Sub menu Procedures IPLDK Remote Diagnostic Issue 3 0 1 Select Capture On sub menu in File menu gt Save As Dialog shows up 2 Enter different file name 3 Click OK button 2 3 Capture Off Sub menu Procedures 1 Sel
9. Commands View PhoneBook Help ce e cer 2221222 Toolbar Input Box Bar Clear New NUM 47 L1 Fig 5 1 View menu 5 1 ToolBar Sub menu ToolBar sub menu is working in toggling way and a check mark is shown when ToolBar is shown on the screen Procedures 1 Select ToolBar sub menu in View Menu 2 If ToolBar is shown on the screen it becomes to be hidden and if it is hidden already it becomes to be shown 5 2 Command Bar Sub menu Command Bar sub menu is working in toggling way and a check mark is shown when Command Bar is shown on the screen 37 IPLDK Remote Diagnostic Procedures 1 Select Command Bar sub menu in View Menu 2 If Command Bar is shown on the screen it becomes to be hidden and if it is hidden already it becomes to be shown Command Bar is enabled only after you have entered Monitor or Maintenance Mode 5 3 Input Box Bar Sub menu Input Box Bar sub menu is working in toggling way and a check mark is shown when Input Box Bar is shown on the screen Procedures 1 Select Input Box Bar sub menu in View Menu 2 If Input Box Bar is shown on the screen it becomes to be hidden and if it is hidden already it becomes to be shown 5 4 Clear New Sub Menu Clear New sub menu is used for clearing Data Display Area and starting a new document Because new document has no name or title
10. PC should be connected to the basic serial port of LDK system In order to use modem connection between PC and LDK system MODU should be installed in LDK system and a modem should be installed in PC In order to use LAN connection between PC and LDK system PC and LDK system should be connection local network In order to use ISDN connection between PC and LDK system PC should be connection to ISDN line 1 3 Installing Software Once the hardware is installed you are ready to install the software Microsoft windows must be installed on your computer before you install LDK Remote Diagnostic Tool program For information on installing Windows refer to appropriate user s manual This remote diagnostic software is a part of PC Admin software package like remote upgrade So you should install the PC admin software package to use remote diagnostic software 1 4 Uninstalling Software To uninstall LDK Remote Diagnostic Tool program follow the procedure below 1 Click Uninstall PC Admin menu that is under PC Admin for LDK in Program menu of MS Windows Or user can also select PC Admin in Add Remove Program in Control Panel 2 Confirm File Deletion message box that asks if the user wants to remove PC Admin files shows up Click Yes button to proceed 1 5 Important Notes for Users LDK Remote Diagnostic Tool is installed with PC Admin program When you uninstall LDK Remote Diagnostic Tool program PC Admin pro
11. for using this program are as follows 1 LDK LDK 300 MPB Software Ver 1 0Fc or later Serial Port that is installed on MPB as a basic option LAN Port should be installed on MPB for LAN connection Unique IP Address should be assigned for LAN connection MODU that is installed on MPB 2 PC Pentium Celeron 233MHz CPU or Higher CPU 256 color Super VGA 800 600 or higher One or more Serial Port NIC Network Interface Card for LAN Connection ISDN S Card for ISDN Connection Optio 2 button Mouse At least 32MB RAM MS Windows 95 98 2000 me XP NT Enough hard drive space for installation 3 Cable RS 232C Type Cable for connecting PC and LDK system Two connectors are needed for this connection One connector should be a 9 pin female connector that is to be connected to LDK and the other one should fit the serial port of the PC There are three required lines that should be connected for the communication between PC and LDK system Ground Ground Transmit Transmit and Receive Receive If external modem is used for PC serial cable is need for the connection IPLDK Remote Diagnostic between PC and modem About the connection between PC and modem user must refer to the user s manual of the modem and follow the description If NIC is used for LAN connection UTP cable will be needed with RJ 45 Jack between PC and LDK system 1 2 Hardware Configuration In order to use serial connection between PC and LDK system
12. setting IP address from LAN Configure Conditions 1 If the connection is failed an error message shows up It means that the IP address is not valid or the LDK system doesn t have IP address or there are some errors TCP Port Connection Error Fig 3 2 LAN Connect Fail 18 IPLDK Remote Diagnostic Issue 3 0 2 If the connection is established successfully a message will be displayed in Display Area The success of connection means that the connection between this program and the NIC of the PC is succeeded This does not mean the connection between this program and LDK system is succeeded Untitled LOK Remote Diagnostic Tool 1 loj x File Connection Commands View PhoneBook Help 232 232 LAN LAN S004 ISDN Clear z Eno Su Ex Welcome to LDEK 300 system Press enter Your address is 150 150 130 26 Your port number is 6 Ready NUM Fig 3 3 LAN Connect Succeed 3 If the LAN port is already connected the sub menu and the tool button for LAN connection cannot be selected Procedures 1 Select Connection menu 2 Select LAN Connect in Connection menu LAN 3 Or user can use tool button ToolBar to execute the same command 3 3 3 LAN Disconnect Sub menu LAN Disconnect disconnects the LAN connection between PC and LDK 19 IPLDK Remote Diagnostic Issue 3 0 Conditions 1 If the LAN c
13. system internal or external modem is needed for PC Before executing this program a modem should be installed in PC Modem installation does not merely mean the physical connection between PC and modem but it includes all the procedures needed such as installing device driver file for MS Windows 3 2 1 Modem Configure Sub menu Modem Configure is for configuring modem of PC that is to be connected to LDK system Conditions 1 When the modem connection is established user cannot select this menu The menu item is disabled in that case 2 MODU should be installed on the MPB of LDK system 3 By clicking Configure button in Modem Configuration Dialog user can select or change various settings for modem configuration The setting values are effective only during the execution time of this program and are not stored for next execution Those values do not affect the modem settings of MS Windows itself In order to change modem configuration it has to be done in Control Panel of MS Windows The changed settings from Control Panel are applied to all the application programs using modem 10 Issue 3 0 IPLDK Remote Diagnostic Modem Configuration Issue 3 0 Select Active Device Sportster 28900 Configure Cancel Fig 2 6 Modem Configuration Procedures 1 Ifneeded select or change modem settings by using Control Panel 2 Select Modem Configure sub menu in Connection men
14. to connect from the different segment of LAN or from external site via Internet LDK system should have correct gateway address default router If it doesn t have gateway address remote connection using TCP IP will be not available 4 If you want to connect the LDK system that is used in remote site you may need some help from network administrator Because many site uses the firewal NAT PAT in their router So to connect the system through the Internet some help will be needed 5 In remote connection using Internet connection speed stability is depend on the environment of WAN traffic or routing 17 Issue 3 0 IPLDK Remote Diagnostic Issue 3 0 3 3 1 LAN Configure Sub menu LAN Configure is for configuring the destination IP address that is to be connected to LDK system Conditions 1 When the LAN connection is established user cannot select this menu The menu item is disabled in that case 2 Setting values are stored for the next session at which they are automatically restored and used But only one IP address will be saved Dialog for LAN Configuration Select the Destination 56 147 3 252 Fig 3 1 LAN Configuration Procedures 1 Select LAN Configure sub menu in Connection menu 2 LAN Configuration Dialog shows up 3 Enter the destination IP address 4 Click OK button 3 3 2 LAN Connect Sub menu LAN Connect connects the PC and LDK system with the
15. System Reset reboot This command resets the system You should enter admin password twice to reset the system If the admin password does not exist 147 is used temporarily for admin 32 IPLDK Remote Diagnostic Issue 3 0 password 4 2 17 Maintenance Traffic Analysis ta all period period_abort atd callsum callhour hw cosum cohour Shows traffic analysis data Command options are as following ta all lt timetype gt Print All Traffic Report ta period hhmm timetype Print Traffic Report Periodically ta period_abort Cancel Periodic Print ta atd lt timetype gt Print Attendant Traffic Report ta callsum Print Call Summary Report ta callhour Print Call Hourly Report ta hw lt timetype gt Print H W Usage Summary Report ta cosum lt timetype gt Print CO Traffic Summary Report ta cohour lt cogrp gt Print CO Traffic Hourly Report timetype ttlytllhlypltp tt Today Total yt Yesterday Total lh Last Hour yp Yesterday Peak tp Today Peak Refer to 2 30 Traffic Analysis for detailed information and print form 4 2 18 Maintenance Display Time slot Assignment ts Displays time slot assignment 4 2 19 Maintenance S W Upgrade up Upgrades software 4 2 20 Maintenance WTIB Statistics ws command SHOWS WTIB STATISTIC DATA Command options are as following Help 33 IPLDK Remote Diagnostic upload Upload Da
16. again to LDK system after log out from maintenance or monitor mode he she can click Enter button to get a chance to input password and log in again When user tries to execute a remote command r type command that needs an argument by typing the command in LDK Command Edit Box he she should also type the argument with the command For LDK Command Edit Box Enter Command Argument Dialog is not provided 25 Issue 3 0 IPLDK Remote Diagnostic Issue 3 0 4 2 Functions of Commands Commands provided by LDK system are as follows Monitor Commands that is available when user logged on with jennie as password Help menu tb xx Set Board Trace t clelhlt slclditlvl xxx alr Set Device Trace td Delete Trace Info tp Show Trace Setup Info d addr1 addr2 Mump Memory m addr xx Modify Memory s THHE STA Status c HHH COL Status VMIB Status HHE Logical STA Status 5 Print Port Assign gsxd dump all GSXD dump X Exit monitor Remote Commands that is available when user logged on with brandy as password Help Menu bc Display Board Configuration Table bl B channel Listening bs View Board Status db de dr Display Diagnostic Result hd Display HDLC Status log viewlclear Log view or clear reboot Remote System Reset setsw ooslnor Set Service Switch ta all period atd callsum T
17. connected to LDK system If OK button is clicked without entering value in Enter Command Argument Dialog a message box that indicates this shows up Empty field is not allowed User can cancel the command by clicking X button on the top right side of Enter Command Argument Dialog The length of the argument is limited to 6 characters The argument is a physical port number that starts from 0 If non numeric value is entered LDK system assumes it as starting port number If invalid value or big value is entered LDK system handles the error Procedures 1 Select Station Status sub menu in Commands menu or click Station Status Command Bar button Or user can input s Port Number LDK Command Edit Box and then click Enter button or select Station Status in Remote Command Combo Box and then click Execute button For showing status of station 107 mon gt s 008 Here is an example of STA status Slot1 Chan97 Statel AscD255T255 40 Store0 SentO Xfer0 Hold0 Held255 22175c 00 01 01 04 00 61 01 ff ff ff ff ff ff OO ff ff 22176c ff ff ff 40 00 00 80 00 60 18 00 00 00 ff ff 00 22177c 00 00 00 00 00 ff ff ff ff 00 0 08 00 ff 00 00 22178c ff ff 00 00 ff 00 00 00 00 00 00 00 ff ff ff ff 22179c ff ff ff 00 ff 00 00 00 00 00 00 00 00 00 00 00 2217ac 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2217bc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 30 Issue 3 0
18. connection is failed an error message shows up It means that other program is using the serial port or the port does not exist Serial Port Connection Error Fig 2 4 Serial Port Connection Fail 2 If the connection is established successfully a message box shows up notifying this The success of connection means that the connection between this program and the serial port of the PC is succeeded This does not mean the connection between this program and LDK system is succeeded Serial Port Connected Fig 2 5 Serial Port Connection Success Dialog 3 If the serial port is already connected the sub menu and the tool button for serial port connection cannot be selected Procedures 1 Select Connection menu 2 Select Serial Port Connect in Connection menu IPLDK Remote Diagnostic 232 3 user use tool button ToolBar to execute the same command 3 1 3 Serial Port Disconnect Sub menu Serial Port Disconnect disconnects the serial port connection between PC and LDK Conditions 1 If the two serial ports are already disconnected the menu and the toolbar for serial port disconnection cannot be selected Procedures 1 Select Connection menu 2 Select Serial Port Disconnect sub menu in Connection menu 232 3 user can use tool button in ToolBar to execute the same command 3 2 Modem Connection with LDK System For the modem connection between PC and LDK
19. d Once a file name is assigned for the data in Data Display Area by using Save sub menu or Save As sub menu the file name remains the same even though more data are coming from serial port or modem and being displayed Therefore the appended data can be stored in the same file If Clear New sub menu is selected or Clear New tool button is clicked Data Display Area is cleared and a new document or file named Untitled is started 7 2 Automatic Data Storing Functions Data Display Area does not scroll indefinitely If the number of lines of displayed data exceeds 2 000 lines in general this program stores the displayed data into a data file and clears Data Display Area Then this program keeps displaying incoming data in Data Display Area The maximum number of lines of data is system dependant If the PC is using smaller fonts more lines will be displayed 41 IPLDK Remote Diagnostic 7 3 In general if more than 2 000 lines of data are displayed in Data Display Area the data are stored in a data file automatically The name of the file has the format of Thhmmss dat hh current hour mm current minute ss current second and this file is saved in the directory this program is installed User can open this file by using Open sub menu or Open tool button to see the contents of the file While automatic data storing function is being executed several bytes of data may b
20. ditions 1 This command can be executed when this program is connected to LDK system Procedures 31 Issue 3 0 IPLDK Remote Diagnostic Issue 3 0 1 Select Help Message sub menu in Commands menu or click Help Message Command Bar button 2 Or user can input 27 in LDK Command Edit Box and then click Enter button or select Help Message in Remote Command Combo Box and then click Execute button 4 2 11 Maintenance Display Board Configuration Table bc This command is for showing the board configuration of LDK system Conditions 1 This command can be executed when this program is connected to LDK system 2 Usercan confirm the configuration of the boards installed in LDK system Procedures 1 Select Board Configuration sub menu in Commands menu or click Board Configuration Command Bar button 2 Or user can input bc in LDK Command Edit Box and then click Enter button or select Board Configuration in Remote Command Combo Box and then click Execute button 4 2 12 Maintenance B channel Listening bl Listens B channel of specified time slot 4 2 13 Maintenance View Board Status bs This command shows board status is slot number 4 2 14 Maintenance Display HDLC Status hd This command shows HDLCstatus 4 2 15 Maintenance Log View or Clear log viewlclear Log information can be viewed and cleared by this command 4 2 16 Maintenance Remote
21. e lost This happens especially when the data transfer rate is high and performance of PC is low or the PC is busy working other jobs And the first line of data displayed after automatic data storing function is executed may have broken format Important Notes for Users If the performance of the PC is not good enough some scrolled data may not have complete forms If this happens scroll Data Display Area by using scroll bar to refresh the area 42 Issue 3 0
22. ect Capture Off sub menu in File menu IPLDK Remote Diagnostic Issue 3 0 LDK system and this program can be connected in four ways Serial Modem Lan ISDN Untitled LDK Remote Diagnostic Tool File Connection Commands View PhoneBook Help AN LAN al Serial Port Connect Serial Port Disconnect Serial Port Configure Modem Connect Madem Disconnect Modem Configure LAN Connect LAN Disconnect LAN Configure ISDN Connect ISDN Disconnect ISDN Configure Enter 41 2 Fig 2 2 Connection menu 3 1 Serial Port Connection with LDK System For the serial port connection between PC and LDK system there must be a physical connection with RS 232C standard serial cable Serial Port may not be established through Window2000 Recommend to use Window98 to use serial port Conditions 1 The pins used in connection cable should be connected as follows Transmit Transmit of LDK and Transmit of PC should be connected Receive Receive of LDK and Receive of PC should be connected Ground Ground of LDK and Ground of PC should be connected 2 The length of connection cable depends on the communication environment of IPLDK Remote Diagnostic Issue 3 0 the system In normal condition the cable length is limited to 15 meters In better condition 30 meter cable can be used 3 In LDK 300 system it is connected to the serial port i
23. ers can be input Refer to the description below for detailed explanation about Dialable Characters Modified phone number is shown in Phone Number Dialog if OK button is clicked Click Cancel button to cancel the input If user wants to save the modified phone number into PhoneNo txt file for future use click Save button in Phone Number Dialog If user closes Phone Number Dialog without clicking Save button the modification will be lost When deleting existing phone number 1 In Phone Number List Box select a phone number item to be deleted by clicking the Name of the item After a selection is made click Delete button gt Delete Confirmation Message Box shows up Deleted phone number is disappeared from Phone Number Dialog if OK button is clicked Click Cancel button to cancel the deletion If user wants to remove the deleted phone number from PhoneNo txt file click Save button in Phone Number Dialog If user closes Phone Number Dialog without clicking Save button the deletion will not be made in the file When storing the contents of Phone Number List Box into file 1 Click Save button in Phone Number Dialog 2 A message box indicating success or failure of Save operation shows up gt contents of Phone Number List Box are saved in PhoneNo txt file that 14 IPLDK Remote Diagnostic Issue 3 0 is located in the directory this
24. gram Issue 3 0 IPLDK Remote Diagnostic Issue 3 0 is also uninstalled In order to use modem connection with this program and 2 Dynamic Link Library and TAPISRV EXE should be installed in MS Windows These files are installed in most of the PCs MS Windows is installed When you uninstall LDK Remote Diagnostic Tool some files may not be deleted if the files were create after the installation of this program Those files can be PhoneNo txt file that is created after Save button is clicked on Phone Number Dialog or other saved files or backup files and so on If GSXD Test command is executed on the system that does not use GSXD chipset the result of GSXD Test shows a message that indicates this condition In order to log on to LDK system again after log out from LDK system click Enter button in Input Box Bar When this program is executed some components of this program i e buttons in Command Bar may be hidden In this case enlarge or maximize the window then you will see all the components of this program e The title of a button in Command Bar may be aligned into two lines if the length of the title is long IPLDK Remote Diagnostic Issue 3 0 1 6 Full Screen Layout Untitled Diagnostic Tes E E PhoneBook Hep Set Board Trace Command Menu 4 Set Device Trace Trace Disable Show Trace Setup Info
25. ice driver Therefore the messages in Call Status Dialog may differ from modem to modem Call Status Dialog can be hidden from the screen by clicking Hide button on the right of Call Status Dialog Waiting for the modem call to be connected Fig 2 9 Modem Connect State 4 When the modem connection is established user cannot select this menu The menu item is disabled in that case Procedures 1 Select Modem Connect sub menu in Connection menu gt Phone Number Dialog shows up Or user can use tool button LE in ToolBar to execute the same command 3 Enter phone number and make a modem call to destination by using Phone Number Dialog Refer to the description below for detailed explanation about how to use Phone Number Dialog 4 If connection failure occurs an error message is shown and if the connection is established a message box shows up to notify this 3 23 1 Phone Book Phone Book is used for entering storing phone numbers and making a modem call to destination 12 IPLDK Remote Diagnostic Issue 3 0 Phone Number Edit Select Name 7 Number 45 New Modify Delete Save Quit Call Speed Call Fig 2 9 Modem Phone Book Procedures In order to open Phone Book click Modem Connect sub menu In order to close Phone Book click Quit button When entering new phone number
26. mmand option with physical station number as following mon t ceh 5002 At the Sxxx xxx should be physical station number i e port number of station So even if the station number was changed from 102 to 702 the physical station number is not changed mon t ceh 5002 4 2 4 Monitor Dump Memory Dumps memory between the two addresses which are in hexa decimal If you omit one of the two address range memories are dumped beginning at address specified until pressing Ctrl C 4 2 5 Monitor Modify Memory Modify memory beginning at the address until pressing Ctrl C 4 2 6 Monitor COL Status This command is for showing the status of a CO line connected to LDK system Conditions 1 This command can be executed when this program is connected to LDK system 2 If OK button is clicked without entering value in Enter Command Argument Dialog a message box that indicates this shows up Empty field is not allowed 3 User can cancel the command by clicking X button on the top right side of Enter Command Argument Dialog 28 Issue 3 0 IPLDK Remote Diagnostic Issue 3 0 The length of the argument is limited to 6 characters The argument is a physical port number that starts from 1 If non numeric value is entered LDK system assumes it as starting port number 7 If invalid value or big value is entered LDK system handles the error Procedures 1 Select CO Status sub menu in Command
27. n ToolBar to execute the same command If disconnection failure occurs an error message is shown and if the connection 16 Issue 3 0 IPLDK Remote Diagnostic is disconnected a message box shows up to notify this 3 2 5 Important Note for Users The success of serial port connection means that the connection between this program and the serial port of the PC is succeeded This does not mean the connection between this program and LDK system is succeeded Even though serial port or modem connection is disconnected by accident or some other reason this program does not detect this Instead this program shows a message box if there is no answer after sending a command to LDK system If modem connection is not established after a period of time that was set from Modem Configure as a time out value this program give up making a modem connection and shows a message box to notify this 3 3 LAN Connection with LDK System For the LAN connection between PC and LDK system there must be a physical connection with 10BaseT Cable to local network And LDK system and PC should have valid IP address Conditions 1 LDK system and PC should have valid IP address 2 If you want to connect directly you have to use cross UTP cable That means that the Transmit and Receive are cross But you connect the LDK system and PC with HUB you can use normal UTP cable that is used in your local network 3 If you want
28. n MPB Select one of the transmission rates among 2400bps 4800bps 9600bps 3 1 1 Serial Port Configure Sub menu Serial Port Configure is for configuring serial port of PC that is to be connected to LDK system Conditions 1 When the serial port connection is established user cannot select this menu The menu item is disabled in that case 2 Setting values are stored for the next session at which they are automatically restored and used Serial Port Configuration Port Settings Port COM Baud Rate 600 Parity None Data Bits rz Stop Bits Flow Control DSA Ais CIS XOFF Cancel Fig 2 3 Serial Port Configuration Procedures 1 Select Serial Port Configure sub menu in Connection menu 2 Serial Port Configuration Dialog shows up 3 Enter setting values Select connection port to be connected to LDK Baud Rate Select one of 2400bps 4800bps 9600bps Selected Baud Rate must be same as that of LDK IPLDK Remote Diagnostic Issue 3 0 Parity Select None Data Bits Select 8 Stop Bits Select 1 Flow All of DTR DSR RTS CTS XON XOFF are not to be checked 4 Click OK button 3 1 2 Serial Port Connect Sub menu Serial Port Connect connects the serial port of PC and LDK system with the setting values from Serial Port Configure Conditions 1 If the
29. onnection are already disconnected the menu and the toolbar for LAN disconnection cannot be selected Procedures 1 Select Connection menu 2 Select LAN Disconnect sub menu in Connection menu Lan 3 Or user can use tool button saf in ToolBar to execute the same command 3 4 ISDN Connection with LDK System For the ISDN connection between PC and LDK system PC must have a ISDN S Card Conditions 1 The PC should have ISDN S card ISDN Modem to connect the LDK system via ISDN Line And ISDN modem drive should be installed on your PC 2 LDK system should have ISDN BRIB PRIB or STIB T Mode 3 4 1 ISDN Configure Sub menu ISDN Configure is for configuring the telephone number that is to be connected to LDK system Conditions 1 When the ISDN modem connection is established user cannot select this menu The menu item is disabled in that case 2 Setting values are stored for the next session at which they are automatically restored and used But only one telephone number will be saved ISDN Config Dialog Box x Enter the Phone Number 23214123 Fig 3 4 ISDN Phone Number 20 IPLDK Remote Diagnostic Issue 3 0 Procedures 1 Select ISDN Configure sub menu in Connection menu 2 ISDN Configuration Dialog shows up 3 Enter the telephone number 4 Click OK button 3 4 2 ISDN Connect Sub menu ISDN Connect connects the PC and LDK sys
30. program is installed User must not edit this file and if user deletes this file by mistake all the data in the file will be lost gt For the stable use of Phone Number Dialog it is recommended to keep less than 1000 phone numbers However this program does not check and limit the number of phone numbers When making a modem call by using Phone Number List 1 In Phone Number List Box select a phone number item to be called by clicking the Name of the item 2 Click Call button in Phone Number Dialog gt Call Information Message Box shows up 3 If OK button is clicked modem call is started Click Cancel button to cancel the modem call 1 Double click on an item in Phone Number List Box gt Call Information Message Box shows up 2 If OK button is clicked modem call is started Click Cancel button to cancel the modem call When making a modem call with Speed Call button Speed Call Phone Number i48 Cance Fig 2 11 Speed Call 1 Click Speed Call button in Phone Number Dialog gt Speed Call Dialog shows up 2 Enter phone number in Phone Number field In Phone Number field only Dialable Characters can be input Refer to the description below for detailed explanation about Dialable Characters 3 Click OK button then Call Information Message Box shows up If OK button is clicked on Call Information Message Box modem call is star
31. raffic Analysis ts Display Time slot Assigment up S W Upgrade vc s u a VMIB Annc Usr Greeting Clear 26 IPLDK Remote Diagnostic Issue 3 0 ws WTIB Statistics x Exit Command And db command s detail information is displayed in below db cc Configuration Constraint db pf Pre Programmed Fault db ts Time Slot Conflict db ht Hiway TestPre Programmed Fault db dt DTRU Test db ct CPTU Test db mt Memory Test db rt RTC Test db Power Capacity db RGU Capacity de hs HDLC Status dr is ic ISDN Line Status dr ri rc Reset Information dr li d c v a Resource Assignment 4 2 1 Monitor Set Board Trace Sets trace for board in slot xx For setting trace for board in slot 7 mon gt t b 07 4 2 2 Monitor Delete Trace Info Deletes all current trace commands and revert to idle condition 4 2 3 Monitor Set Device Trace Sets trace for device Command options are as following device COMMAND tracing MP PP EVENT tracing PP Internal Timer Event h HIGHWAY tracing 27 IPLDK Remote Diagnostic t CTI device command event tracing Device options are as following 5 Tracing related to station C Tracing related to CO D Tracing related to DTMF T Tracing related to CPTU V Tracing related to VMIB channel If you want to trace the Station 102 about Cmd Evt and Hiway information you should enter the co
32. s menu or click CO Status Command Bar button 2 Or user can input Port Number LDK Command Edit Box and then click Enter button or select CO Status in Remote Command Combo Box and then click Execute button For showing status of CO number 07 mon gt c 07 Here is an example of CO line status 51040 0 State0 AscD255T255 Slot 00 Dev No 00 Hiway 00 Timeslot 2341cc RX Sum Loc ffff TX Sum Loc ffff 40 Store0 SentO 22739 00 00 00 ff 00 00 00 ff ff ff 05 ff ff ff O1 00 2273ac 00 ff ff ff ff 00 ff 00 00 00 00 00 00 00 00 00 2273bc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2273cc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2273dc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2273ec 80 00 00 10 ff ff 00 00 00 00 00 00 00 00 00 00 2273fc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 227740c 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 22741 00 00 00 00 07 00 00 00 00 00 00 00 00 00 00 00 22742c 00 00 ff 00 00 ff 00 ff 00 ff 64 ff 00 00 00 ff 22743c ff 00 00 00 00 ff ff 00 00 00 00 00 00 00 00 00 22744 00 00 00 00 00 ff ff ff OO ff OO ff ff 0O ff 22745 00 00 00 ff ff 00 ff ff ff ff ff 00 00 00 29 IPLDK Remote Diagnostic 4 2 7 Monitor STA Status This command is for showing the status of a station connected to LDK system Conditions 1 2 Gm 7 This command can be executed when this program is
33. specified value e g 0x5a to the DRAM and reads again to check if the valid data are read 4 2 30 Diagnostic RTC Test db rt Tests RTC You can see current time and modify it The time does not elapse when you test RTC so you have to correct the time before you finish it 4 2 31 Diagnostic Power Capacity db pc Shows power capacity of the PSU and current power usage status of the system If the total power usage per rack exceeds the limit you should change the confiugration 4 2 32 Diagnostic RGU Capacity db rc Shows RGU capacity This feature shows RGU capacity CO incoming ring cadence and ICM call ring cadence You don t have to uninstall the station even if the number of stations exceeds the RGU capacity 4 2 33 Diagnostic HDLC Status de hs Shows HDLC status 4 2 34 Diagnostic ISDN Line Status dr is Shows ISDN line status information 4 2 35 Diagnostic Reset Information dr ri Shows reset information 4 2 36 Diagnostic Resource Assignment dr li dlclvla Shows current resource assignment d DTMF receiver assignment c CPTU assignment v channel assignment DTMF CPTU VMIB channel assignment 36 IPLDK Remote Diagnostic Issue 3 0 View menu is used for showing hiding ToolBar Status Bar Command Bar Input Box Bar and for clearing Data Display Area and starting a new document Untitled LDK Remote Diagnostic Tool File Connection
34. ta statistics data call Total number of call amp direction of the call subs Information per subscripted device eoc End of call cell Usage of frequency and slot taf Show holding time acce Access info basic hand over clea Clear statistics data Refer to WTIB Statistics for more detailed information and print form 4 2 21 Maintenance Exit x This command is for log out from LDK system Conditions 1 This command can be executed when this program is connected to LDK system Procedures 1 Select Log Out sub menu in Commands menu or click Log Out Command Bar button 2 Or user can input x in LDK Command Edit Box and then click Enter button or select Log Out in Remote Command Combo Box and then click Execute button 4 2 22 Maintenance Help This command is for showing the help messages of Remote Commands Conditions 1 This command can be executed when this program is connected to system Procedures 1 Select Help Message sub menu in Commands menu or click Help Message Command Bar button 2 Or user can input in LDK Command Edit Box and then click Enter button or select Help Message in Remote Command Combo Box and then click Execute button 34 IPLDK Remote Diagnostic Issue 3 0 4 2 23 Diagnostic Configuration Constraint db cc Shows if the current configuration meets the configuration constraints 4 2 24 Diagnostic
35. ted 15 IPLDK Remote Diagnostic Click Cancel button to cancel the modem call If Cancel button is clicked in Speed Call Dialog the modem call is canceled 3 2 3 2 Dialable Characters Dialable Characters are used to form a phone number that can be dialed This program supports generally used Dialable Characters Part of the Dialable Characters may not be working properly for some telephone network or modem 0 9 A D and or pulse digits e Hookflash One half second onhook followed by one half second offhook before continuing P p Pulse dialing is to be used for the digits following this e T t Tone DTMF dialing is to be used for the digits following this e This indicates that dialing is to be paused The duration of a pause is device specific Multiple commas can be used to provide longer pauses Ww w This indicates that dialing should proceed only after a dial tone has been detected e 5 This indicates that dialing the billing information is to wait for a billing signal such as a credit card prompt tone 3 2 4 Modem Disconnect Sub menu Modem Disconnect disconnects modem connection Conditions 1 When the modem connection is disconnected user cannot select this menu The menu item is disabled in that case Procedures 1 2 3 4 Select Connection menu Select Modem Disconnect sub menu in Connection menu wl Or user can use tool button ES i
36. tem with the setting telephone number from ISDN Configure Conditions 1 If the connection is failed an error message shows up It means that the destination site telephone number is not valid In this case check the telephone number that you have entered ISDN Port Connection Error Fig 3 5 ISDN Connect Fail 2 If the connection is established successfully a message box will be The success of connection means that the connection between this program and the ISDN modem of the PC is succeeded This does not mean the connection between this program and LDK system is succeeded 3 If the ISDN port is already connected the sub menu and the tool button for ISDN connection cannot be selected Procedures 1 Select Connection menu 2 Select ISDN Connect in Connection menu ISDN 3 Or user can use tool button ToolBar to execute the same command 21 IPLDK Remote Diagnostic Issue 3 0 3 4 3 ISDN Disconnect Sub menu ISDN Disconnect disconnects the ISDN connection between PC and LDK Conditions 1 If the LAN connection is already disconnected the menu and the toolbar for LAN disconnection cannot be selected Procedures 1 Select Connection menu 2 Select LAN Disconnect sub menu in Connection menu i Or user can use tool button Ed in ToolBar to execute the same command 22 IPLDK Remote Diagnostic Issue 3 0 This program can send commands to LDK s
37. ter tette retener tr tetto tne 2 1 6 FULLSCREEN LAYOUT eee tee nece neue ceu e ete e ee ues eee veu eee uus 4 2 FILE MENU T E 5 221 FOREN SUB MENU oD iat eee E 5 2 2 CAPTURE ON SUB MENU eoe exeat etate e E a rece deed een dee 5 2 3 CAPTURE OFF SUB MENU ucccscsccccecsssesesseeececseussuscecececceseuesesececsessausaeceescseseusaesececeesesaeseeeceesesues 6 3 LOCONNECTION 7 3 1 SERIAL PORT CONNECTION WITH LDK 8 8 888 7 3 2 MODEM CONNECTION WITH LDK 10 3 3 LAN CONNECTION WITH LDK 5 5 17 3 4 ISDN CONNECTION WITH EDK 5 5 8 nnne nenne nnne nnns nnn nsns nsns nsns nnne 20 4 COMMANDS LO EP 23 EXECUTING COMMANDS teie TE 23 4 2 FUNCTIONS OF COMMA N D S 26 5 MENU 37 5 1 TOOLBAR SUB MENU ccccsecceecccececesvescesecececcsussusceeececsesseuseecececeeseausaesececeesesasaeseesceesenssaeaeeeeeess 37 23 2 COMMAND BAR SUBMENU
38. u 3 Modem Configuration Dialog shows up 4 The dialog shows current settings Select Active Device Select a modem that is to be used for modem connection with LDK system The setting value is stored and is restored and used when this program is executed next time Configure button This is for setting detailed modem configurations The setting values are effective only during the execution time of this program and are not stored for next execution Those values do not affect the modem settings of MS Windows itself 5 Click OK button 3 2 3 Modem Connect Sub menu Modem Connect establishes modem connection with the setting values from Modem Configuration Conditions 1 If connection failure occurs an error message is shown The reason for the failure may be improper installation of modem turning off state of modem busy state of destination or various telecommunication problems that may occur during the session Modem Connection Error 11 IPLDK Remote Diagnostic Issue 3 0 Fig 2 7 Modem Connect Fail 2 If unavailable phone number is entered or full phone number is not entered or destination does not answer the connection is disconnected after a period of time that was set from Modem Configure as a time out value 3 When making a modem connection Call Status Dialog that shows the status of modem call shows up This program shows call status messages sent from modem or modem dev
39. yet Untitled is shown on the Title Bar of the window as a document name Procedures Select Clear New sub menu in View Menu 2 Or user can use tool button ew in ToolBar to execute the same command 3 All the data displayed in Data Display Area are erased and new document is started 38 Issue 3 0 IPLDK Remote Diagnostic Issue 3 0 In Help menu only About LDK Remote Diagnostic Tool sub menu exists Untitled LDK Remote Diagnostic Tool File Connection Commands View PhoneBook Help me 22 E n de About LDK Remote Diagnostic Tool 4 Enter NMT gt ET 7 Fig 6 1 Help menu 6 1 About LDK Remote Diagnostic Tool Sub menu When About LDK Remote Diagnostic Tool sub menu is clicked About LDK Remote Diagnostic Tool Dialog shows up and the name of this program and copyright information is displayed on the dialog About Remote Diagnostic Tool LOK Remote Diagnostic Tool Bus Version 1 0 Copyright iC 2001 LG Electronics Inc 39 IPLDK Remote Diagnostic Issue 3 0 Fig 6 2 About Dialog Procedures 1 Select About LDK Remote Diagnostic Tool sub menu in Help menu 2 Or user can use tool button in ToolBar to execute the same command 3 About LDK Remote Diagnostic Tool Dialog shows up 4 When OK button is clicked About LDK Remote Diagnostic Tool Dialog disappears
40. ystem to get diagnostic results while a connection is established This program reads command configuration from CmdConf txt file that is installed with executable file and use the data for Menu Command Bar and Input Box Bar CmdConf txt file is command configuration file and the contents of the file follow special rules for command configuration Untitled LDK Remote Diagnostic Tool File Connection Commands View PhoneBook Help 4 Maintenance Log Out gt a Enter C NM st WZ Fig 4 1 Commands menu 4 1 Executing Commands The following is the description about how to execute commands This program does not check the validity of command argument that is needed for some commands and error handling is done in LDK system 4 1 1 Using Commands Menu Commands menu includes all the commands from CmdConf txt file 23 IPLDK Remote Diagnostic Issue 3 0 Enter Command Argument Test Data 0 Fig 4 2 Command Arguments Dialog Procedures 1 Select Commands menu gt Sub menu of Commands menu is shown 2 Click on the sub menu of the command to be executed 3 If the command needs an argument Enter Command Argument Dialog shows up Enter a proper argument in it The length of the argument is limited to 6 characters 4 The command is executed 41 2 Using Command Bar Procedures for Executing Commands 1
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