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HP LaserJet M1522 MFP Series User Guide

1. ENWW Safety statements 225 226 Appendix D Regulatory information ENWW Glossary ADF Automatic document feeder The ADF is used to automatically feed originals into the product for copying scanning or faxing browser Short for Web browser a software program that is used to locate and open Web pages collate The process of printing a multiple copy job in sets When collate is selected the product prints an entire set before printing additional copies Otherwise the product prints the specified number of copies of one page before printing the subsequent pages comma A comma in a fax dial sequence indicates that the product will pause at that point in the dialing sequence contrast The difference between the dark and light areas of an image The lower the number value the more closely the shades resemble each other The higher the number the more the shades appear separate from each other dedicated line A single telephone line that is used exclusively for either voice calls or fax calls distinctive ring A service offered by some telephone companies in some countries regions that allows two or three phone numbers to be set up on the same telephone line Each phone number has a different ring pattern and the fax machine can be configured to recognize the distinctive ring of the fax number dots per inch dpi A measurement of resolution that is used for printing Generally more dots per inch result in a higher res
2. 142 Chapter 11 Manage and maintain the product ENWW Alerts The HP ToolboxFX Alerts tab contains links to the following main pages e Setup Status Alerts Set up the product to send you pop up alerts for certain events such as low toner levels e Set up E mail Alerts Set up the product to send you e mail alert messages for certain events such as low toner levels Set up status alerts Use HP ToolboxFX to set up the product so that it issues pop up alerts to your computer when certain events occur Events that trigger alerts include jams low levels of toner in HP print cartridges non HP print cartridge in use empty input trays and specific error messages Select the pop up format the tray icon format or both for the alerts The pop up alerts only appear when the product is printing from the computer on which you set up the alerts NOTE You must click Apply before the changes take effect Set up e mail alerts EA ENWW Use HP ToolboxFX to configure up to two e mail addresses to receive alerts when certain events occur You can specify different events such as a low cartridge or a paper jam for each e mail address Enter the information for the e mail server that will send out the e mail alert messages for the product NOTE You must click Apply before the changes take effect Use the HP ToolboxFX Fax tab to perform fax tasks from your computer The Fax tab contains links to the following main pages
3. For more information see View HP ToolboxFX on page 142 Embedded Web server The device is equipped with an embedded Web server which provides access to information about device and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator Apple Safari or Firefox The embedded Web server resides on the device It is not loaded on a network server The embedded Web server provides an interface to the device that anyone who has a network connected computer and a standard Web browser can use No special software is installed or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the device in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Information pages on page 140 For a complete explanation of the features and functionality of the embedded Web server see Embedded Web server on page 151 HP Web Jetadmin HP Web Jetadmin is a browser based management tool for network connected printers within an intranet and it should be installed only on the network administrator s computer To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit www hp com go webjetadmin When installed on a host server a Windows client can gain access to HP
4. To change the settings for all print To change the default settings for all To change the device configuration jobs until the software program is print jobs settings closed 1 Onthe File menu click Print 1 On the File menu click Print 1 Inthe Finder on the Go menu click Applications 2 Change the settings that you want 2 Change the settings that you want on the various pop up menus on the various pop up menus 2 Open Utilities and then open Printer Setup Utility 3 Onthe Presets pop up menu click Save as and type a name for the 3 Click on the print queue preset 28 Chapter4 Use the product with Macintosh ENWW To change the settings for all print To change the default settings for all To change the device configuration jobs until the software program is print jobs settings closed These settings are saved in the 4 On the Printers menu click Show Presets menu To use the new settings Info you must select the saved preset option every time you open a program and print 5 Click the Installable Options menu NOTE Configuration settings might not be available in Classic mode Software installation types for Macintosh Install Macintosh software for direct connections USB 1 Connect a USB cable between the device USB port and the computer USB port Use a standard 2 meter 6 56 foot USB cable Insert the device CD into the CD ROM drive and run the installer If the CD menu does not run automa
5. e RJ 11 fax phone cable ports fax models only Economical printing e N up printing printing more than one page on a sheet e EconoMode setting Supplies e Asupplies status page that displays the amount of life remaining in the print cartridge e The product ships with a 1 000 page average yield starter cartridge The average yield for replacement cartridges is 2 000 pages e X Authentication for HP print cartridges e Enabled supplies ordering capability Accessibility e Online user guide that is compatible with text screen readers e Print cartridges can be installed and removed by using one hand e X All doors and covers can be opened by using one hand SSS E E E SSS ES ENWW Product features 3 Product walkaround Front view 1 Automatic document feeder ADF input tray 2 Automatic document feeder ADF output bin 3 Control panel 4 Print cartridge door latch 5 Output bin 6 Priority input tray 7 Tray 1 Back view 8 Interface ports 9 Power switch 10 Power connector 11 Kensington lock 4 Chapter 1 Product basics ENWW Interface ports All models have a 10 100 Base T RJ 45 network port and a Hi Speed USB 2 0 port Fax models have fax ports as well 1 Hi Speed USB 2 0 port 2 Network port 3 Fax ports fax models only Serial number and model number location The serial number an
6. A page feeds through the product slowly Discard the page when the process is completed Clean the automatic document feeder ADF pickup roller assembly If the ADF has trouble feeding documents clean the ADF pickup roller assembly 1 Turn off the product and unplug the power cord 2 3 158 Chapter 11 Manage and maintain the product ENWW 4 Lower the green lever assembly and then close the ADF cover Ef NOTE If you are experiencing jams in the ADF contact HP See www hp com support ljm1522 or the support flyer that came in the product box 5 Plug in the product and then turn on the product Clean the lid backing Minor debris can accumulate on the white document lid backing that is located underneath the product lid 1 Turn off the product unplug the power cord and raise the lid 2 Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water Wash the backing gently to loosen debris do not scrub the backing 3 Also clean the scanner strip next to the ADF scanner glass 4 Dry the backing by using a chamois or soft cloth ENWW Manage supplies 159 A CAUTION Do not use paper based wipes because they might scratch the backing 5 If this does not clean the backing well enough repeat the previous steps and use isopropyl alcohol to dampen the cloth or sponge and then wipe the backing thoroughly with a damp cloth
7. Problem Cause Solution The document stops feeding in the The maximum length of a page that you Print the document on shorter media middle of faxing can load is 381 mm 15 inches Faxing of a longer page stops at 381 mm If no jam exists and less than one minute 15 inches has elapsed wait a moment before pressing Cancel If a jam exists remove the jam Then resend the job If the item is too small it can jam inside Use the flatbed scanner The minimum the automatic document feeder ADF page size for the ADF is 127 x 127 mm 5 x 5 inches If a jam exists remove the jam Then resend the job Faxes stop during sending The receiving fax machine might be Try sending to another fax machine malfunctioning The telephone line might not be working Do one of the following e Turnup the volume on the product and then press Start Fax on the control panel If you hear a dial tone the telephone line is working e Disconnect the product from the jack in the wall and then connect a telephone to the jack Try to make a telephone call to verify that the telephone line is working A communication error might be Change the redial on communication interrupting the fax job error setting to On Solve fax problems 133 Problem The product is receiving faxes but is not sending them Cause If the product is on a digital system the system might be generating a dial tone that the product cannot detect
8. The lighter darker setting affects the lightness or darkness contrast of the copy Use the following procedure to change the contrast for the current copy job only Adjust the lighter darker setting for the current job 1 On the product control panel press Lighter Darker to see the current contrast setting 2 Use the arrow buttons to adjust the setting Move the slider to the left to make the copy lighter than the original or move the slider to the right to make the copy darker than the original 3 Press Start Copy to save the selection and immediately start the copy job or press OK to save the selection without starting the job NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel display ENWW Copy settings 71 Adjust the default lighter darker setting NOTE The default lighter darker setting affects all copy jobs 1 On the product control panel press Setup N 2 Use the arrow buttons button to select Copy setup and then press OK 3 Use the arrow buttons button to select Def light dark and then press OK 4 Use the arrow buttons button to adjust the setting Move the slider to the left to make all of the copies lighter than the original or move the slider to the right to make all of the copies darker than the original 5 Press OK to save the selection Set the copy draft
9. Use the alphanumeric buttons on the control panel to dial the number or If the fax number you are calling has been assigned to a one touch key press that key or If the fax number you are calling has a speed dial or group dial entry press Phone Book use the alphanumeric buttons to specify the speed dial or group dial entry and then press OK On the control panel press Start Fax The product starts the fax job Fax from the flatbed scanner T 2 ENWW Make sure that the automatic document feeder ADF contains no media Lift the flatbed scanner cover Use fax 115 3 Place the original document face down on the flatbed scanner with the upper left corner of the document at the corner indicated by the icon on the scanner 4 Gently close the lid 5 Use the alphanumeric buttons on the control panel to dial the number or If the fax number you are calling has been assigned to a one touch key press that key or If the fax number you are calling has a speed dial or group dial entry press Phone Book use the alphanumeric buttons to specify the speed dial or group dial entry and then press OK 6 Onthe control panel press Start Fax The control panel display shows the following message Send from glass 1 Yes 2 No 7 Press 1 to select Yes The control panel display shows the following message Load page X Press OK where X is the page number 8 Press OK After scanning the page the pro
10. Software troubleshooting Check that your Macintosh supports USB Verify that your Macintosh operating system is Mac OS X v10 3 or Mac OS X v10 4 Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting Check that the product is turned on Verify that the USB cable is connected correctly Check that you are using the appropriate high speed USB cable Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a nonpowered USB hub Solve PostScript PS errors The following situations are PS language specific and may occur when several product languages are being used NOTE To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click the selection next to the PS Errors section You can also use the embedded Web server Table 12 4 PS errors Issue Cause Solution The job prints in Courier the product s you requested The requested typeface is not default typeface instead of the typeface downloaded A personality switch may have been pe
11. Type of telephone line Recommended rings to answer setting Dedicated fax line receiving only fax calls Set to a number of rings within the range shown on the control panel display The minimum and maximum number of rings allowed varies by country region One line with two separate numbers and a ring pattern service One or two rings If you have an answering machine or computer voicemail for the other telephone number make sure that the product is set to a greater number of rings than the answering system Also use the distinctive ring feature to differentiate between voice and fax calls See Set up distinctive ring on page 108 Shared line receiving both fax and voice calls with only an Five rings or more attached telephone Shared line receiving both fax and voice calls with an Two rings more than the answering machine or computer attached answering machine or computer voicemail voicemail Set the number of rings to answer To set or change the number of rings to answer use the following steps 1 On the control panel press Setup N 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Rings to answer and then press OK 5 Use the alphanumeric buttons to enter the number of rings to answer and then press OK 106 Chapter 10 Fax ENWW Set the answer mode Depending on the situation
12. USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity 221 Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0604 02 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet M1522nf Regulatory Model Number BOISB 0604 02 Product Options ALL Print Cartridge CB436A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 TELECOM ES 203 021 FCC Title 47 CFR Part 68 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC the R amp TTE Directive 1999 5 EC Annex II and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any i
13. ssssssssseee emm eene 205 AP Customer C rm 206 ONNE SOMVICES ue 206 Telephone support en 206 Software utilities drivers and electronic information ssseeeseeeeeeene 206 HP direct ordering for accessories or supplies sssssss 206 HP service information ssssssssssssseeneeeee nennen etes nnn nnne nnne nmenntr resins 206 HP Service agreements ec D eii ei cte ERR eu Dod eee BERE T EIE RYR ERR ETE T D SE RR ARTE EEE 206 AP TOOIDOXEX qr 207 HP support and information for Macintosh computers cccccceeceeeeeeeeeeeeeneecaeeeeeeeeees 207 HP maintenance agreements 5 2i oa Feci aa Reli ean eee Pr ideas 207 Repacking the device ssssssssssssseeeeeee enne enne nennen nennen nennen 207 Extended warranty pierde ea ELTE ge E ER RRLER RR ur ee ERR RR AN eine 207 Appendix C Specifications PhysiGali SpecifiCations ME 210 Electrical Specifications er 210 Power consumption 3 cn rte ox ia UHR R3 SE RR MR RAI TREE ERE AN TCR RAN RR MER dS des EREA E E Rd dE Us 210 Environmental specifications 9 dtr renta a E FEE e elena ek C Te YN ERR ee Eun 211 ACOUSTIC EMISSIONS M RAA 211 Appendix D Regulatory information viii li
14. surge protector A device that protects a power supply and communications lines from electrical surges TWAIN An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program URL Uniform resource locator the global address of documents and resources on the Internet The first part of the address indicates what protocol to use the second part specifies the IP address or the domain name where the resource is located 228 Glossary ENWW USB Universal serial bus USB is a standard that was developed by the USB Implementers Forum Inc to connect computers and peripherals USB is designed to concurrently connect a single computer USB port to multiple peripherals watermarks A watermark adds background text to a document that is being printed For example Confidential can be printed in the background text of a document to indicate that the document is confidential A selection can be made from a set of predefined watermarks and the font size angle and style can be changed The product can place the watermark on the first page only or all pages WIA Windows Imaging Architecture WIA is an imaging architecture that is available in Windows Me and Windows XP A scan can be initiated from within these operating systems by using a WIA compliant scanner ENWW Glossary 229 230 Glossary ENWW Index A accessibility features 3 accessories
15. ALL Print Cartridge CB436A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE Marking accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho USA September 2007 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates
16. LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print cartridge limited warranty statement 205 HP Customer Care Online Services For 24 hour access to updated HP device specific software product information and support information through an Internet connection go to the Web site www hp com support ljm1522 HP Instant Support Professional Edition ISPE is a suite of Web based troubleshooting tools for desktop computing and printing products Go to instantsupport hp com Telephone support HP provides free telephone support during the warranty period For the telephone number for your country region see the flyer that shipped with the device or visit www hp com support Before calling HP have the following information ready the product name and serial number the date of purchase and a description of the problem Software utilities drivers and electronic information www hp com go ljm1522 software The Web page for the drivers is in English but you can download the drivers themselves in several languages HP direct ordering for accessories or supplies e United States www hp com sbso product supplies e Canada www hp ca catalog supplies e Europe www hp com go ljsupplies e A Asia Pacific www hp com paper To order genuine HP parts or accessories go to the HP Parts Store at www hp com
17. Select the driver and then click Properties or Preferences 3 Click the Paper Quality tab 4 Inthe Paper Type or Paper Size list box select the correct media type or size 5 Click OK Supported paper types and tray capacity This product has the following tray priority for feeding print media 1 Priority input tray 2 Tray 1 Minimum media dimensions are 76 x 127 mm 3 x 5 inches Maximum media dimensions are 216 x 356 mm 8 5 x 14 inches To obtain the best print results change the paper size and paper type settings in the printer driver before printing Type is Media specifications Priority input tray capacity Tray 1 capacity Plain 75 g m 20 Ib to 104 g m 27 Ib Up to 10 sheets Up to 250 sheets Color Preprinted Prepunched Recycled Light 60 g m 16 Ib to 74 g m 20 Ib Up to 10 sheets Up to 260 sheets Envelopes Less than 90 g m 24 Ib 1 envelope Up to 10 envelopes Labels Standard 1 sheet Not supported Bond 75 g m 20 Ib to 104 g m 271b 1 sheet Up to 250 sheets Rough 75 g m 20 Ib to 104 g m 27 Ib 1 sheet Up to 200 sheets Transparencies 4 mm 0 1 inches Monochrome 1 sheet Up to 200 sheets Overhead Mid weight 96 g m 25 Ib to 110 g m 291b Up to 10 sheets Up to 200 sheets Heavy 111 g m 29 Ib to 130 g m Up to 10 sheets Not supported 33 Ib 52 Chapter7 Print tasks ENWW Type is Media specifications Priority input tray capacity Tray 1 capacity Extra heavy
18. Solution Disable the detect dial tone setting If the error persists contact the system service provider A poor telephone connection might exist The receiving fax machine might be malfunctioning Try again later Try sending to another fax machine The telephone line might not be working Do one of the following e Turn up the volume on the product and press Start Fax on the control panel If a dial tone exists the telephone line is working e Disconnect the product from the telephone jack and connect a telephone Try to make a telephone call to verify that the telephone line is working Outgoing fax calls continue to be dialed The product automatically redials a fax number if the redial options are set to On To stop the product from redialing a fax press Cancel Or change the redial setting Sent faxes are not arriving at the receiving fax machine The receiving fax machine might be off or might have an error condition such as being out of paper Call the recipient to verify that the fax machine is on and ready to receive faxes The originals might be incorrectly loaded Verify that the original documents are correctly loaded into the ADF input tray or flatbed scanner A fax might be in memory because it is waiting to redial a busy number other jobs that are ahead of it are waiting to be sent or the fax is set up for a delayed send If a fax job is in memo
19. and then press OK Repeat step 5 with the correct IP address and then repeat step 5 for the subnet mask and default gateway settings Automatic configuration 1 Onthe control panel press Setup 5 2 Use the arrow buttons to select Network config and then press OK 3 Use the arrow buttons to select TCP IP config and then press OK 4 Use the arrow buttons to select Automatic and then press OK It may take several minutes before the automatic IP address is ready for use E NOTE If you want to disable or enable specific automatic IP modes such as BOOTP DHCP or AutolP these settings can be changed by using the embedded Web server or HP ToolboxFX only IPv4 and IPv6 settings Only the IPv4 protocol can be configured manually Link speed setting amp NOTE Incorrect changes to the link speed setting might prevent the product from communicating with other network devices For most situations the product should be left in automatic mode Changes can cause the product to power cycle Changes should be made only while the product is idle 1 Onthe control panel press Setup gt 2 Use the arrow buttons to select Network config and then press OK 3 Use the arrow buttons to select Link speed and then press OK 42 Chapter5 Connectivity ENWW ENWW Use the arrow buttons to select one of the following settings Automatic 10T Full 10T Half 100TX Full 100TX Half NOTE The setting must match with the netwo
20. e Fax Tasks Set the fax receive mode e Fax Phone Book Add edit or delete entries in the product phone book e Fax Send Log View all of the recent faxes that have been sent from the product e Fax Receive Log View all of the recent faxes that have been received by the product e Block Faxes Add delete or view fax numbers that are blocked e Fax Data Properties Manage the space used to store faxes on your computer These settings apply only if you have chosen to send or receive faxes remotely from your computer HP ToolboxFX 143 Fax tasks The following three options are available when receiving a fax e Print the fax You can also select an option to have a message appear on your computer to notifying you when the fax was printed e Receive the fax on your computer You can also select an option to have a message appear on your computer to notifying you when the fax arrives If the fax machine is connected to multiple computers only one computer can be designated to receive faxes e Forward the fax to another fax machine For more information about fax tasks see Fax on page 89 99 Ef NOTE You must click Apply before the changes take effect Fax phone book Use the HP ToolboxFX fax phone book to add and remove individuals or groups on your speed dial list import phone books from a variety of sources and update and maintain the contact list e Toaddanindividual contact to the speed dial list select the row
21. part numbers 202 acoustic emissions 211 activity log fax troubleshooting 137 ad hoc groups sending faxes to 117 add scan destinations Windows 82 ADF jams 171 locating 4 page sizes supported 133 alert messages 164 alerts setting up 142 answer mode setting 107 answering machines connecting fax settings 106 authorized dealers 206 automatic document feeder loading for scanning 78 automatic document feeder ADF capacity 66 jams 171 load for copying 66 locating 4 page sizes supported 133 autoreduction settings fax 109 B background shading troubleshooting 180 bands and streaks troubleshooting 180 batteries included 216 billing codes fax using 105 ENWW bin output jams clearing 176 black and white scanning 85 blank copies troubleshooting 188 blank pages printing 57 troubleshooting 184 blank scans troubleshooting 191 blocking faxes 110 booklet settings Windows 55 books copying 74 scanning 87 busy signals redialing options 102 C cables part numbers 202 USB troubleshooting 185 call report fax troubleshooting 137 caller ID boxes connecting 92 calling cards 116 Canadian DOC regulations 223 canceling copy jobs 68 faxes 112 printjob 54 scan jobs 83 cartridge door release locating 4 cartridges HP fraud hotline 154 part numbers 202 recycling 154 215 replacing 155 reusing 155 status checking 153 status viewing with HP ToolboxFX 142 storing 154 warranty 205 cartrid
22. printers The paper varies from side to side Turn the paper over The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at The media tray might be overloaded Remove all media from the tray and then one time return some of the media to the tray See Load paper and print media on page 49 The media might be wrinkled folded or Verify that the media is not wrinkled folded or damaged damaged Try printing on media from a new or different package The media might have been fanned before it Load media that was not fanned Loosen ream was loaded by twisting paper stack Media might be too dry Load new paper that was stored properly The product does not pull The product might be in manual feed mode e If Manual feed appears on the product media from the media input control panel display press OK to print tray the job e Verify that the product is not in manu
23. we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle ENWW Environmental product stewardship program 215 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns two to eight cartridges 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape up to eight single boxes together using strapping or packaging tape up to 70 Ibs 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from the http www hp com recycle or 1 800 340 2445 holds up to eight HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns S
24. you can block as many as 30 fax numbers by using the control panel When you block a fax number and someone from that number sends you a fax the control panel display indicates that the number is blocked the fax does not print and the fax is not saved in memory Faxes from blocked fax numbers appear in the fax activity log with a discarded designation You can unblock blocked fax numbers individually or all at one time f NOTE The sender of a blocked fax is not notified that the fax failed NOTE Faxnumbers also can be blocked or unblocked by using HP ToolboxFX To print a list of numbers that you have blocked or the fax activity log see Print individual fax reports on page 130 Complete the following steps to block or unblock fax numbers by using the control panel 1 2 3 On the control panel press Setup 9 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK 110 Chapter 10 Fax ENWW 4 Use the arrow buttons to select Block faxes and then press OK 5 To block a fax number use the arrow buttons to select Add entry and then press OK Enter the fax number exactly as it appears in the header including spaces and then press OK Enter a name for the blocked number and then press OK To unblock a single fax number use the arrow buttons to select Delete entry and then press OK Use the arrow buttons to select the fax number that yo
25. 7 Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum ofthe Ringer Equivalence Number of all the devices does not exceed five 5 0 The standard connecting arrangement code telephone jack type for equipment with direct connections to the telephone network is CA11A Telephone Consumer Protection Act United States 219 EU statement for telecom operation This product is intended to be connected to the analog Public Switched Telecommunication Networks PSTN of European Economic Area EEA countries regions It meets requirements of EU R amp TTE Directive 1999 5 EC Annex II and carries appropriate CE conformity marking For more details see Declaration of Conformity issued by the manufacturer in another section of this manual However due to differences between individual national PSTNs the product may not guarantee unconditional assurance of successful operation on every PSTN termination point Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN Please follow the instructions provided in the user manual If you experience network compatibility issues please contact your equipment supplier or Hewlett Packard help des
26. 93 telephones downstream sending faxes from 123 temperature specifications environment 211 terminology 227 text troubleshooting 181 tone dialing 104 toner loose troubleshooting 181 saving 59 scatter troubleshooting 182 smeared troubleshooting 180 specks troubleshooting 179 Toolbox See HP ToolboxFX transfer unit warranty 205 tray 1 jams clearing 174 loading 49 locating 4 trays capacity 52 default media size 50 double sided printing 34 feeding problems troubleshooting 184 jams clearing 174 troubleshooting blank pages 184 blank scans 191 checklist 162 configuration page printing 41 control panel messages 164 control panel display 170 copy quality 186 copy size 188 copying 188 critical error messages 168 curled media 181 dialing 134 EPS files 197 faded print 179 fax error correction setting 132 fax reports 137 feeding problems 184 jams 170 lines copies 186 lines printed pages 180 lines scans 191 loose toner 181 network configuration page printing 41 networks 194 pages not printing 185 pages too dark 186 pages too light 186 paper 183 print quality 179 receiving faxes 135 repetitive defects 182 scan quality 189 191 sending faxes 133 skewed pages 182 184 speed faxing 137 text 181 toner scatter 182 toner smear 180 toner specks 179 USB cables 185 wrinkles 182 TWAIN compliant software scanning from 80 types media HP ToolboxFX settings 148 tray selection 52 ENWW U unblocking f
27. A CAUTION Failure to follow these guidelines could cause jams or damage to the product Solve print media problems ENWW The following problems with media cause print quality deviations jamming or even damage to the product Problem Cause Solution Poor print quality or toner The paper is too moist too rough too heavy or Try another kind of paper between 100 and adhesion too smooth or it is embossed or from a faulty 250 Sheffield with 4 to 6 moisture content paper lot Dropouts jamming or curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the Turn the paper over other Excessive curl The paper is too moist has the wrong grain Use long grain paper direction or is of short grain construction The paper varies from side to side Turn the paper over High fuser temperature is curling the paper Turn on the Less paper curl setting At the control panel press Setup S use the arrow buttons to select Service and then press OK Use the arrow buttons to select Less paper curl press OK use the arrow buttons to select On and then press OK Jamming damage to The paper has cutouts or perforations Use paper that is free of cutouts or product perforations Solve image quality problems 183 Problem Cause Solution Problems with feeding The paper has ragged edges Use high quality paper that is made for laser
28. Destinations choose Save To File s 2 Name the file and specify the destination location 3 Click Save The original is scanned and saved Scan to e mail 1 In Destinations chooseE mail 2 A blank e mail opens with the scanned document as an attachment 3 Enter an e mail recipient add text or other attachments then click Send ENWW Scan from the product and HP Director Macintosh 35 Fax a document from a Macintosh computer fax models only 1 Inthe software program on the File menu select Print 2 Click PDF and then select Fax PDF 3 Enter a fax number in the To field 4 To include a fax cover page select Use Cover Page and then enter the cover page subject and message optional 5 Click Fax 36 Chapter 4 Use the product with Macintosh ENWW 5 ENWW Connectivity e Connect the product directly to a computer with USB e Printer sharing disclaimer e Supported network operating systems e Supported network protocols e Install the product on a network e Configure the network product NOTE Configuring TCP IP settings is complicated and should be performed only by experienced network administrators BOOTP will require a server to configure specific TCP IP settings for the product DHCP will also require a server but the TCP IP settings will not be fixed for the product Finally the manual method to configure specific TCP IP settings can be done from the control panel the embedded W
29. HP ToolboxFX imports the database last used by Act Complete the following steps to import a phone book 1 2 3 Open HP ToolboxFX Click Fax and then click Fax Phone Book Browse to the program phone book and then click Import Delete phone book You can delete all speed dials and group dial entries that are programmed in the product A CAUTION After speed dials and group dial entries are deleted they cannot be recovered ow we d OS On the control panel press Setup 9 Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Use the arrow buttons to select Delete All and then press OK Press OK to confirm the deletion Special dialing symbols and options You can insert pauses into a fax number that you are dialing or programming to a one touch key speed dial entry or group dial entry Pauses are often needed when dialing internationally or connecting to an outside line Insert a dialing pause Press Pause repeatedly until a comma appears on the control panel display indicating that the pause will occur at that point in the dialing sequence Insert a pause for dial tone Press Symbols repeatedly until W appears on the control panel display to have the product wait for a dial tone before dialing the remainder of the telephone number Insert a hook flash Press Symbols repeatedly until R appears on the control panel display to have the pro
30. Printers Right click the product icon Click Properties or Printing Preferences Change the settings and click OK For Windows XP 1 2 3 4 In the Windows system tray click Start click Control Panel and then click Printers and Faxes Right click the product icon Click Properties or click Printing Preferences Change the settings and click OK For Windows Vista T In the Windows system tray click Start click Control Panel and then under Hardware and Sound click Printer Right click the product icon Click Properties or click Printing Preferences Change the settings and click OK Solve connectivity problems Solve direct connection problems If the product is experiencing connection issues while directly connected to a computer complete the following steps 1 2 3 4 ENWW Make sure that USB cable is no longer than 2 meters 6 feet Make sure that both ends of the USB cable are connected Make sure that the cable is a USB 2 0 Hi Speed certified cable If the error persists use a different USB cable Solve connectivity problems 193 Network problems Verify that the product is on and online Check the following items to make sure the product is ready to print 1 Is the product plugged in and turned on Make sure that the product is plugged in and turned on If the problem persists you might have a defective power cable power source or product Is the product Ready l
31. Problem solve ENWW Table 12 2 Critical error messages continued Control panel message Description Recommended action verify that it is seated properly and then turn on the product If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Scanner error Turn off then on The product has experienced an error in the scanner sub assembly area Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box ENWW Control panel messages 169 Control panel display problems A CAUTION Static electricity can cause unexpected black lines or dots to appear on the product control panel display Do not touch the product control panel display if there is a chance that you have collected a static electric charge for example by walking on carpet in a low humidity environment Unexpected lines or dots might appear on the product control panel display or the display might become blank if
32. Report Prints a detailed report of the last fax operation either sent or received Fax Activity log Print log now Auto Log Print Print log now Prints a list of the faxes that have been sent from or received by this product Auto Log Print Select On to automatically print a report after every fax job Select Off to turn off the automatic print feature PhoneBook report Prints a list of the speed dials that have been set up for this product Block Fax list Prints a list of phone numbers that are blocked from sending faxes to this product Billing report Prints a list of billing codes that have been used for outgoing faxes This report shows how many sent faxes were billed to each code This menu item appears only when the billing codes feature is turned on All fax reports Prints all fax related reports Menu structure Config report Prints a control panel menu layout map The active settings for each menu are listed Prints a list of all the product settings Includes network information when the product is connected to the network Supplies status Prints the print cartridge status Includes the following information e Estimated pages remaining e Serial number e Number of pages printed Network report Displays status for e Network hardware configuration e Enabled features Control panel menus 13 Table 2 4 Reports menu continued Menu Item Sub menu ite
33. Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM EMI statement Korea ol WIE HRS ENWW Safety statements 223 Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet M1522n M1522nf laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet M1522n M1522nf kirjoittimen sis ll ei ole k ytt j n huollettavissa olev
34. Web Jetadmin by using a supported Web browser such as Microsoft amp Internet Explorer 4 x or Netscape Navigator 4 x or later by navigating to the HP Web Jetadmin host Other Windows components and utilities e Software installer automates the printing system installation e Online Web registration ENWW Supported utilities for Windows 25 e HP Customer Participation Program e HP Update Software for other operating systems OS Software UNIX For HP UX and Solaris networks go to www hp com support net printing to download the HP Jetdirect printer installer for UNIX Linux For information go to www hp com go linuxprinting 26 Chapter 3 Software for Windows ENWW ENWW Use the product with Macintosh e Software for Macintosh e Use features in the Macintosh printer driver e Scan from the product and HP Director Macintosh e Fax a document from a Macintosh computer fax models only 27 Software for Macintosh Supported operating systems for Macintosh The device supports the following Macintosh operating systems e MacOS X v10 3 v10 4 and later amp NOTE For Mac OS v10 4 and later PPC and Intel Core Processor Macs are supported Supported printer drivers for Macintosh The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP Printer Utility for use with Macintosh computers The PPDs in combination with th
35. With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 176 Chapter 12 Problem solve ENWW Clear jams from the print cartridge area A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product 1 Open the print cartridge door and remove the print cartridge q SL H CO MEN x MA A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product EET UA j 3 Replace the print cartridge and close the print cartridge door ENWW Clear jams 177 Avoid repeated jams Verify that the input tray is not overfilled The input tray capacity varies depending on the type of print media that you are using Verify that the media guides are properly adjusted Check that the input tray is securely in place Do not add print media into the input tray while the product is printing Use only HP recommended media types and sizes See Paper and print media on page 45 for more information abou
36. and print media sizes 47 Table 6 2 Supported envelopes and postcards Size Dimensions Priority input tray Tray 1 Envelope 10 105 x 241 mm 4 13 x 9 49 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 93 x 9 84 inches Envelope B5 176 x 250 mm 6 7 x 9 8 inches Envelope Monarch 98 x 191 mm 3 9 x 7 5 inches Postcard 100 x 148 mm 3 94 x 5 83 inches Double postcard 148 x 200 mm 5 83 x 7 87 inches NN NSININ amp N NN NIKIKNR Special paper or print media guidelines This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in your print driver to obtain the best print results A CAUTION HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper not designed for this technology could damage your printer Media type Do Do not Envelopes e Store envelopes flat e Do not use envelopes that are wrinkled nicked stuck together or e Use envelopes where the seam otherwise damaged extends all the way to the corner of the envelope e Do not use envelopes that have clasps snaps windows or coated e Use peel off adhesive strips that linings are approved for use in laser printers e Do not use self stick adhesives or other syn
37. and then press OK Use the arrow buttons to select Auto Log Print and then press OK Use the arrow buttons to select On and then press OK to confirm the selection Set the fax error report A fax error report is a brief report that indicates the product experienced a fax job error It can be set to print after the following events Every fax error the factory set default Send fax error Receive fax error Never NOTE If you select Never you will have no indication that a fax failed to be transmitted unless you print a fax activity log 1 2 3 4 5 6 On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Error report and then press OK Use the arrow buttons to select the option for when you want the fax error reports to be printed Press OK to save the selection Set the fax confirmation report ENWW A confirmation report is a brief report that indicates the product successfully sent or received a fax job It can be set to print after the following events Every fax job Send fax Receive fax Never the factory set default Solve fax problems 131 1 2 3 4 5 6 On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arr
38. between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray See Load paper and print media on page 49 The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The product does not pull media from the media input tray The product might be in manual feed mode e If Manual appears on the product control panel display press OK to print the job e X Verify that the product is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Contact HP See www hp com support ljm1522 or the support flyer that came in the product box The paper length adjustment control in tray 2 or optional tray 3 is set at a length that is greater than the media size Adjust the paper length adjustment control to the correct length ENWW Solve image quality problems 187 Performance problems Problem Cause Solution No copy came out The input tray might be empty The original might have been l
39. control panel You can also cancel a print job from a software program or a print queue To stop the print job immediately remove the remaining print media from the product After printing stops use one of the following options e Product control panel To cancel the print job press and release Cancel on the product control panel e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there o A Windows 2000 Go to the Printer dialog box Click Start click Settings and then click Printers Double click the product icon to open the window select the print job and then click Delete o Windows XP Click Start click Settings and then click Printers and Faxes Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel o Windows Vista Click Start click Control Panel and then under Hardware and Sound click Printer Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel e Macintosh print queue Open the print queue by double clicking the product icon in the dock Highlight the print job and then click Delete 54 Chapter7 Print tasks ENWW Create booklets You can copy two pages on one sheet of paper so you c
40. damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF Use the flatbed glass to scan these items 1 Insert the top end of the stack of originals into the ADF input tray with the media stack face up and the first page to be copied on top of the stack If the media is longer than letter or A4 sized paper pull out the ADF inputtray extension to support the media 2 Slide the stack into the ADF until it does not move any farther Document loaded appears on the control panel display 3 Adjust the media guides until they are snug against the media 66 Chapter8 Copy ENWW Flatbed scanner dh Ef NOTE The maximum media size for flatbed scanning is letter A4 Use the ADF for scanning media larger than letter A4 1 Make sure that the automatic document feeder ADF contains no media 2 Liftthe flatbed scanner cover 3 Place the original document face down on the flatbed scanner with the upper left corner of the document at the corner indicated by the icon on the scanner 4 Gently close the lid Use copy One touch copy 1 Load the document into the automatic document feeder ADF input tray or onto the flatbed scanner 2 Press Start Copy on the product control panel to start copying 3 Repeat the process for each copy Multiple copies You ca
41. dial a fax number without the dial prefix by using manual dial For instructions see Manual dial faxing on page 116 1 On the control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Send setup and then press OK ENWW Change fax settings 101 Use the arrow buttons to select Dial Prefix and then press OK Use the arrow buttons to select On or Off and then press OK If you selected On use the alphanumeric buttons to enter the prefix and then press OK You can use numbers pauses and dialing symbols Set the dial tone detection Normally the product begins dialing a fax number immediately If you are using the product on the same line as your telephone turn on the detect dial tone setting This prevents the product from sending a fax while someone is on the telephone The factory set default for detect dial tone is On for France and Hungary and Off for all other countries regions 1 2 3 4 5 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Detect dial tone and then press OK Use the arrow buttons to select On or Off and then press OK Set autoredial If the product was unable to send a fax because the receiving fax machine did not answer or was busy the product attempts to redial ba
42. does not clear them from the memory To clear these faxes from the memory see Delete faxes from memory on page 113 1 2 3 On the control panel press Setup 5 Use the arrow buttons to select Fax functions and then press OK Use the arrow buttons to select Reprint last and then press OK The product begins reprinting the most recently printed fax 99 Ef NOTE To stop the printing at any time press Cancel 124 Chapter 10 Fax ENWW A CAUTION Ifthe Reprint faxes setting is set to Off misprinted or faded faxes cannot be reprinted Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls and you hear fax tones when you answer the telephone you can start the receiving process in one of two ways e Ifyou are close to the product press Start Fax on the control panel e When you answer any telephone connected to the line an extension telephone and hear fax tones the product should begin answering the call automatically If not press 1 2 3 in sequence on the telephone keypad listen for fax transmission sounds and then hang up NOTE In order for the second method to work the extension telephone setting must be set to Yes See Make an extension telephone available to receive faxes on page 111 to check or change the setting View a fax that was sent to your computer In order to view faxes on a computer the product must be
43. e EconoMode Turn EconoMode on when you are printing average print jobs EconoMode is a feature that allows the product to use less toner per page Selecting this option might extend the life of the toner supply and might reduce cost per page However it will also reduce print quality The printed image is lighter but it is adequate for printing drafts or proofs HP does not recommend full time use of EconoMode If EconoMode is used full time it is possible that the toner supply will outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you will need to install a new print cartridge even if there is toner supply remaining in the cartridge NOTE You must click Apply before the changes take effect Paper types Use the HP ToolboxFX Paper types options to configure print modes that correspond to the various media types Select Restore Modes to reset all modes to the factory settings amp NOTE You must click Apply before the changes take effect 148 Chapter 11 Manage and maintain the product ENWW System setup Use the HP ToolboxFX system settings options to configure global settings for copy fax scan and print such as jam recovery and auto continue amp NOTE You must click Apply before the changes take effect Service During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause pr
44. ete ne net e erae e b Pa eX MEE Red a aaa ha caadedeesssaandes 155 Clean the product ET 157 Firmware updates ccccccccceceeceeeeeeeeeeneecaeeeeeeeeeeeceseaeaaeaaeaeeeeeeeeeeeeeeseeeencuesaeeeeeeeeeeeeeetees 160 Problem solving checklist essen nnne nenne enne nnne enne 162 Restore the factory set defaults 2 0 ccccseeesceeeeceeseeceeeeensneceeenseeneeeeenaeneceeeeeeenesaceetestensaceetnneeees 163 Controlsparnel messages cede edi ce ded e pte dedi qu ex Ee pde pex Ee ptu gare e uu a Ee Lu Re dde 164 Alert and warning messages sssssssssseeeeeeneen nme ennemis 164 Critical error messages cce nate rae t rre idee eiue aer ne eee FR 168 Control panel display problems ssssssssssssssessseeeneeeee ener eere nnne nennen nennen nnns 170 T N HMTMM er errr 170 Causes ot JAMS deese dee tun vede uev dex vena xu ve xv du dax due dex dd x ede addu 170 Where to look for JAMS 1e decenter deri tenere catre a aa dana und 171 Clear jams from the ADF nere ec aade n nde e n aae da 171 Clear jams from the input tray areas ssssssssseene eene nnns 174 Clear jams from the output Dil notre nare ntn nee Fe RES a 176 Clear jams from the print cartridge area ssssse ee 177 Avoid repeated jamS E 178 Solve image quality problems sssssssssseeenee nennen nennen
45. faxes when the private receive feature is on This menu item appears only when the private receive feature is turned on Reprint faxes On Sets whether all received faxes stored in available memory can be reprinted Off F T ring time 20 Sets when the product should stop sounding the Fax Tel audible ring to notify the user of an incoming voice call 30 40 70 All faxes Error correction On Sets whether the product sends or receives the error portion again when a fax transmission error occurs Off Fax Speed Fast V 34 Increases or decreases the allowed fax communication speed Medium V 17 Slow V 29 Table 2 6 System setup menu Menu Item Sub menu item Sub menu item Description Language List of available Sets the language in which the control panel displays control panel messages and product reports display languages ENWW Control panel menus 17 Table 2 6 System setup menu continued Menu Item Sub menu item Sub menu item Description Paper setup Def paper size Letter Sets the size for printing internal reports or any print job that does not specify a size A4 Legal Def paper type Lists available Sets the type for printing internal reports or any print job that media types does not specify a type Tray 1 Paper type Sets the default size and type for tray 1 Paper size Paper out action Wait forever Determines how the product reacts when a print job requires a media size or type that is unavailab
46. if you want the product to wait for a dial tone Press OK Use the alphanumeric buttons to enter a name for the fax number To do so repeatedly press the alphanumeric button for the letter that you need until the letter appears For a list of characters see Use of common localized letters in fax headers on page 94 NOTE Toinsert punctuation press the asterisk button repeatedly until the character that you want appears and then press the up arrow button to go to the next space Press OK to save the information If you have more speed dials to program repeat steps 1 through 10 Delete speed dials ENWW 1 2 3 4 5 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Press OK to select Individual setup Use the arrow buttons button to select Delete and then press OK Setup 97 6 7 Use the alphanumeric buttons to enter the number of the speed dial entry you want to delete and then press OK Press OK to confirm the deletion Manage group dial entries Create and edit group dial entries 1 N DIM 20g Ok e i09 10 11 Assign a speed dial entry to each fax number that you want in the group For instructions see Create and edit speed dials on page 97 On the control panel press Setup 9 Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Use th
47. long faxes print at full size on multiple pages The factory set default for incoming fax autoreduction is On If you have the stamp received faxes option turned on you might also want to turn on autoreduction This reduces the size of the incoming faxes slightly and prevents the page stamp from forcing a fax onto two pages NOTE Make sure that the default media size setting matches the size of the media that is loaded in the tray 1 Onthe control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Fit to page and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Set the silence detect mode ENWW This setting controls whether or not you can receive faxes from older model fax machines that do not emit a fax signal during fax transmissions At the time of this publication these silent model fax machines represented very few of the fax machines in use The default setting is Off The silence detect mode setting should be changed only if you regularly receive faxes from someone who uses an older model fax machine 1 On the control panel press Setup N 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Silence Dete
48. on page 84 Fax problems To solve fax issues see Solve fax problems on page 126 ENWW Solve image quality problems 191 Optimize and improve image quality Print quality checklist General print quality problems can be solved by using the following checklist 1 Make sure that the paper or print media that you are using meets specifications See Paper and print media on page 45 Generally smoother paper provides better results If you are using a special print media such as labels transparencies glossy or letterhead ensure that you have printed by type See Change the print driver to match the media type and size on page 52 Print a configuration page and supplies status page at the product control panel See Information pages on page 140 o Check the supplies status page to see if any supplies are low or empty No information is provided for non HP print cartridges o If the pages do not print correctly the problem is with the hardware Contact HP See www hp com support ljm1522 or the support flyer that came in the product box Print a demo page from HP ToolboxFX If the page prints the problem is with the printer driver Try printing from another printer driver For example if you are using the PCL 6 printer driver print from the PS printer driver o Use the Add Printer Wizard in the Printers or Printers and Faxes in Windows XP dialog box to install the PS driver Try printing from a
49. order supplies through a local HP dealer by telephone or online See Accessories and ordering information on page 201 for part numbers Go to www hp com go ljsupplies to order online Check supplies status by using HP ToolboxFX You can configure HP ToolboxFX to notify you when the supplies are low Choose to receive alerts by e mail or as a pop up message or taskbar icon ENWW Manage supplies 153 Store supplies Follow these guidelines for storing print cartridges e Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes e See Environmental specifications on page 211 for operating and storage temperature ranges e Store the supply in a horizontal position e Store the supply in a dark dry location away from heat and magnetic sources HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repairs required as a result of using a non HP supply will not be covered under the warranty HP fraud hotline Call the HP fraud hotline if the product or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you think that it is genuine HP will help determine if the product is genuine and take steps to reso
50. pages sheet select the orientation portrait or landscape 5 Press OK to save the selection The product can reduce copies to as little as 25 of the original size or enlarge copies to as much as 400 of the original size Reduction enlargement settings e Original 100 e Lgl gt Ltr 78 e Lgl gt A4 83 e A4 gt Ltr 94 e Ltr gt A4 97 e Full Page 91 e Fitto page e 2pages sheet e 4pages sheet e Custom 25 400 NOTE When using the Fit to page setting copy from the flatbed scanner only When using the 2 pages sheet or 4 pages sheet setting copy from the automatic document feeder only Also after selecting the 2 pages sheet or 4 pages sheet option you must select the page orientation portrait or landscape Change the copy collation setting You can set the product to automatically collate multiple copies into sets For example if you are making two copies of three pages and the automatic collation is on the pages print in this order 1 2 3 1 2 3 If automatic collation is off the pages print in this order 1 1 2 2 3 3 To use the automatic collation the original document size must fit into the memory If it does not the product makes only one copy and a message appears notifying you of the change If that happens use one of the following methods to finish the job e Splitthe job into smaller jobs that contain fewer pages e Make only one copy of the document at a time e Turn off the automatic col
51. place Install the cleanout part correctly because future jamming might occur if the cleanout part is not replaced correctly Clear jams from the input tray areas A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product NOTE Depending on where the jam is located some of the following steps might not be necessary 1 Open the print cartridge door 174 Chapter 12 Problem solve ENWW 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 3 5 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product ENWW Clear jams 175 6 Ifno media is visible open the print cartridge door remove the print cartridge and rotate the upper media guide Carefully pull the media up and out of the product ec IN L LU UTER UA G 7 Close tray 1 and the print cartridge door Clear jams from the output bin A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty
52. product control panel press Setup 5 Shows the control panel menus and available settings 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Menu structure and then press OK Network report 1 On the product control panel press Setup 5 Shows the product network settings 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons button to select Network report and then press OK Fax reports For information about fax logs and reports see Fax logs and reports on page 130 Information pages 141 HP ToolboxFX HP ToolboxFX is a program that you can use to complete the following tasks Check the product status Configure the product settings View troubleshooting information View online documentation You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network You must perform the recommended full software installation to use HP ToolboxFX View HP ToolboxFX Open HP ToolboxFX in one of these ways Status In the Windows system tray or on your desktop double click the HP ToolboxFX icon On the Windows Start menu click Programs or All Programs in Windows XP click HP click HP LaserJet M1522 and then click HP ToolboxFX The HP ToolboxFX Status tab contains links to the following main pages Event log Device Status View product status information This page indicat
53. product s features A printer driver translates a software program s formatting commands such as page breaks and font selection into a printer language such as PostScript or PCL and then sends the print file to the product private branch exchange PBX A small telephone switching system that typically is used by large businesses or universities to connect all telephone extensions within the organization A PBX also connects to the public switched telephone network PSTN and may be either manual or dial depending on the method used by extensions to place incoming or outgoing calls Normally the equipment is owned by the customer rather than leased from the telephone company public switched telephone network PSTN The worldwide dial up telephone network or a portion of that network Users are assigned unique phone numbers which allow them to connect to the PSTN through local telephone exchange companies Often this phrase is used when referring to data or other non telephone services carried over a path initially established using normal telephone signaling and ordinary switched long distance telephone circuits Readiris An optical character recognition OCR program that was developed by I R I S and that is included with the product software resolution The sharpness of an image measured in dots per inch dpi The higher the dpi the greater the resolution shared line A single telephone line that is used for both voice and fax calls
54. receive The private receive feature allows you to store faxes in memory without printing them until you are at the product and can provide a PIN to print the faxes For more information see Turn on private receive feature on page 100 152 Chapter 11 Manage and maintain the product ENWW Manage supplies Check and order supplies You can check the supplies status by using the product control panel printing a supplies status page or viewing HP ToolboxFX Hewlett Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first appears Use a new authentic HP print cartridge to obtain the following types of supplies information e Amount of cartridge life remaining e Estimated number of pages remaining e Number of pages printed e Other supplies information Ef NOTE If the product is connected to the network you can set HP ToolboxFX to notify you by e mail when a print cartridge is low If the product is directly connected to a computer you can set HP ToolboxFX to notify you when supplies are low Check supplies status by using the control panel Do one of the following e Check the product control panel which indicates when a print cartridge is low or empty The control panel also indicates when a non HP print cartridge is first installed e Printa supplies status page and then check the supplies levels on the page If the supplies levels are low you can
55. set the product answer mode to Automatic or Manual The factory set default is Automatic e Automatic In this answer mode the product answers incoming calls after a specified number of rings or upon recognition of special fax tones To specify the number of rings see Set the number of rings to answer on page 106 e TAM In this answer mode the product has a telephone answering machine TAM attached to the line out port The product does not answer incoming calls but listens for fax call tones after the TAM has answered the call e Fax Tel In this answer mode the product answers an incoming call and determines if the call is a voice call or fax call If the call is a fax call the product receives the fax from the call If the call is a voice call the product generates an audible ring to indicate an incoming voice call that you must answer on an extension phone e Manual In this answer mode the product never answers calls You must start the fax receiving process yourself either by pressing Start Fax on the control panel or by picking up a telephone that is connected to that line and dialing 1 2 3 To set or change the answer mode complete the following steps 1 Onthe control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Press OK to select Answer mode 5 Use the arrow buttons to select the answer mode and then
56. size setting on page 104 Set the default glass size setting This setting determines which paper size the flatbed scanner scans when you send a fax from the scanner The factory set default is determined by the country region in which you purchased the product 1 Onthe control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK 2 3 4 Use the arrow buttons to select Def Glass size and then press OK 5 Use the arrow buttons to select the correct paper size setting A4 or Letter 6 Press OK to save the selection Set tone dialing or pulse dialing Use this procedure to set the product to tone dialing or pulse dialing mode The factory set default is Tone Do not change this setting unless you know that the telephone line cannot use tone dialing 1 Onthe control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Send setup and then press OK 4 Use the arrow buttons to select Dialing Mode and then press OK 5 Use the arrow buttons to select Tone or Pulse and then press OK to save the selection 104 Chapter 10 Fax ENWW amp NOTE The pulse dialing option is not available in all countries regions Set billing codes If the billing codes feature has been turned on the user will be asked to enter a billing code for each fax The billi
57. the control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Send setup and then press OK 4 Use the arrow buttons to select Redial Comm Err and then press OK 5 Use the arrow buttons to select On or Off and then press OK Set light dark and resolution Set the default light dark contrast setting The contrast affects the lightness and darkness of an outgoing fax as it is being sent The default light dark setting is the contrast that is normally applied to items that are being faxed The slider is set to the middle as the default setting 1 On the control panel press Setup N 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Send setup and then press OK 4 Use the arrow buttons to select Def Light dark and then press OK 5 Use the lt button to move the slider to the left to make the fax lighter than the original or use the gt button to move the slider to the right to make the fax darker than the original 6 Press OK to save the selection Set resolution settings Ef NOTE Increasing the resolution increases the fax size Larger faxes increase the send time and could ENWW exceed the available memory in the product The factory set default resolution setting is Standard Use this procedure to change the default resolution for all fax jobs to one of the following settin
58. the default setting Can you ping the product IP address Use the command prompt to ping the product from the computer For example ping 192 168 45 39 Ensure that the ping displays round trip times If you are able to ping the product verify that the IP address configuration for the product is correct on the computer If it is correct delete and then add the product again 194 Chapter 12 Problem solve ENWW If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network 5 Have any software programs been added to the network Make sure they are compatible and that they are installed correctly with the correct printer drivers 6 Are other users able to print The problem may be workstation specific Check the workstation network drivers printer drivers and redirection 7 lf other users are able to print are they using the same network operating system Check your system for proper network operating system setup ENWW Solve connectivity problems 195 Solve software problems Solve common Windows problems Error message General Protection FaultException OE Spool32 Illegal Operation Cause Solution Close all software programs restart Windows and try again Select a different printer driver If the device PCL 6 printer driver is selected switch to the PCL 5 or HP postscript level 3 e
59. the flatbed scanner This will produce a higher quality copy than copying from the automatic document feeder ADF Use quality originals Load the media correctly If the media is loaded incorrectly it might skew causing unclear images and problems with the OCR program See Load paper and print media on page 49 for instructions e Use or make a carrier sheet to protect your originals dh Ef NOTE Verify that the media meets HP specifications If the media meets HP specifications recurring feed problems indicate the pickup roller or separation pad is worn Contact HP See www hp com support ljm1522 or the support flyer that came in the product box ENWW Solve image quality problems 185 Image problems Problem Cause Solution Images are missing or faded The print cartridge might be defective Replace the print cartridge See Print cartridge on page 155 The original might be of poor quality If your original is too light or damaged the copy might not be able to compensate even if you adjust the contrast If possible find an original document in better condition The contrast settings might be set incorrectly Use the control panel Lighter Darker button to change the contrast setting The original might have a colored background Colored backgrounds might cause images in the foreground to blend into the background or the background might appear in a different shade
60. the product is exposed to an electric or magnetic field To resolve this problem perform the following procedure 1 Turn the product off 2 Remove the product from the electric or magnetic field 3 Turn the product on again Clear jams Causes of jams Occasionally paper or other print media can become jammed during a print job Some causes include the following events e Theinputtrays are loaded improperly or overfilled or the media guides are not set properly e Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job e Thecartridge door is opened during a print job e Too many sheets have accumulated in an output area or sheets are blocking an output area e The print media that is being used does not meet HP specifications See Paper and print media on page 45 e The media is damaged or has foreign objects attached to it such as staples or paper clips e The environment in which the print media was stored is too humid or too dry See Paper and print media on page 45 170 Chapter 12 Problem solve ENWW Where to look for jams Jams can occur in these locations e Inthe automatic document feeder ADF e In input areas e Inthe output area e Inside the product Find and remove the jam by using the instructions on the following pages If the location of the jam is not obvious first look inside the product Loose toner might remain in
61. the ring pattern that you want and then press OK 6 After product installation is complete ask someone to send a fax to you in order to verify that the ring pattern service is working correctly Set up the computer to receive faxes Ey NOTE Receiving faxes by using a computer is not supported for Macintosh Receiving faxes to a computer is available only if a full software installation was performed during initial product setup To receive faxes to your computer turn on the receive to PC setting in the software 1 Open HP ToolboxFX 2 Select the product 3 Click Fax 108 Chapter 10 Fax ENWW 4 Click Fax Tasks 5 Under Fax Receive Mode select Receive faxes to this computer Turn off the receive to PC setting from the control panel The receive to PC setting can be activated only from one computer If for any reason that computer is no longer available you can use the following procedure to turn the receive to PC setting off from the control panel 1 On the control panel press Setup 5 2 Use the arrow buttons to select Fax functions and then press OK 3 Use the arrow buttons to select Stop Recv to PC and then press OK Use autoreduction for incoming faxes If the fit to page option is turned on the product automatically reduces long faxes up to 75 to fit the information on the default paper size for example the fax is reduced from legal to letter size If the fit to page option is turned off
62. the tray number where the first half of the job printed Load paper in the correct tray Load Tray 1 TYPE SIZE Press OK to use available media Device is processing job but no trays match Press OK to use existing tray settings Load Tray 1 PLAIN SIZE Cleaning mode OK to start Cleaning mode paper prompt Press OK to begin the cleaning procedures Manual feed SIZE lt TYPE gt Press OK to use available media Print Manual Feed mode Load paper into the priority input tray Mem low 1 copy Press OK The product completed making one copy The remaining copies have been canceled because of low memory Press Cancel to clear the error Break the job into smaller jobs that contain fewer pages Memory is low Try again later The product does not have enough memory to start a new job Wait until the current job is finished before starting a new job Memory is low Press OK The product memory has been almost completely filled Allow the product to finish the job or press Setup to cancel the job Memory low Only 1 copy made The product does not have enough memory to complete the collated copy job Break the job into smaller jobs that contain fewer pages Misprint Press OK Feed delay misprint Reload paper No paper pickup Press OK The product has failed to pick up a piece of media Verify that the media was inserted far enough into the
63. then click Fax The Apple print dialog appears 3 Select Fax PDF from the PDF pop up menu 4 Enterthe fax number of one or more recipients under To Use fax 121 5 6 Select the product under Modem Click Fax To send a fax by printing to a fax driver complete the following steps 1 2 3 4 5 6 Open the document that you want to fax Click File and then click Print Select Fax PDF from the PDF pop up menu Enter the fax number of one or more recipients under To Select the product under Modem Click Fax Send a fax from a third party software program such as Microsoft Word all operating systems 1 2 3 4 Open a document in a third party program Click the File menu and then click Print Select the fax print driver from the printer driver drop down list The fax software appears Complete one of the following procedures e Windows a b c d Enter the fax number of one or more recipients Include a cover page This step is optional Include any pages loaded at the product This step is optional Click Send Now e Macintosh a 122 Chapter 10 Fax Mac OS X v10 3 Select Fax from the Print dialog or Mac OS X v10 4 Select Fax PDF from the PDF pop up menu Enter the fax number of one or more recipients Mac OS X v10 3 Include a cover page this step is optional or Mac OS X v10 4 Select the product under Modem Click Fax ENWW Send a f
64. 131 g m 33 Ib to 175 g m Up to 10 sheets Not supported 47 Ib Letterhead 75 g m 201b to 104 g m 27 Ib Up to 10 sheets Up to 250 sheets 1 The maximum stack height for tray 1 is 25 mm 0 9 inches Get help for any print option ENWW Printer driver Help is separate from program Help The printer driver help provides explanations for the buttons check boxes and drop down lists that are in the printer driver It also includes instructions for performing common printing tasks such as printing on both sides printing multiple pages on one sheet and printing the first page or covers on different paper Activate the printer driver Help screens in one of the following ways Windows Macintosh e Inthe printer driver Properties dialog box click the In the Print dialog box click the button Help button e Press the F1 key on the computer keyboard e Click the question mark symbol in the upper right corner of the printer driver e Right click on any item in the driver and then click What s This Get help for any print option 53 Cancel a print job If the print job is currently printing cancel it by pressing Cancel on the product control panel 999 NOTE Pressing Cancel clears the job that the product is currently processing If more than one process is running for example the product is printing a document while receiving a fax pressing Cancel clears the process that currently appears on the product
65. 250 sheets of print media or 10 envelopes e Hi Speed USB 2 0 port and 10 100 Base T network port e 64 MB random access memory RAM e Flatbed scanner and 50 page automatic document feeder ADF 2 Chapter 1 Product basics ENWW Product features Performance e Prints up to 24 ppm letter or 23 ppm A4 Print quality e 600 x 2 dots per inch dpi with Resolution Enhancement Technology RET e X Adjustable settings to optimize print quality e The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics Fax fax models only e Full functionality fax capabilities with a V 34 fax includes a phone book fax tel and delayed fax features Copy e Includes ADF that allows faster more efficient copy jobs with multiple page documents Scan e The product provides 1 200 pixels per inch ppi 24 bit full color scanning from letter A4 size scanner glass e The product provides 300 ppi 24 bit full color scanning from the automatic document feeder ADF e Includes an ADF that allows faster more efficient scan jobs with multiple page documents Networking e TCP IP E IPv4 IPv6 Printer driver features e Fast printing performance built in Intellifont and TrueType scaling technologies and advanced imaging capabilities are benefits of the PCL 6 printer language Interface connections e Hi Speed USB 2 0 port e 10 100 Base T ethernet network port RJ 45
66. 46 sending from a telephone 123 sending from software 121 silence detect mode 109 speed dials 119 ENWW stamp received 110 troubleshooting receiving 135 troubleshooting sending 133 V 34 setting 132 volume settings 101 fax date setup use control panel 93 use HP Fax Setup Wizard 94 fax header setup use control panel 93 use HP Fax Setup Wizard 94 fax ports locating 5 fax reports printing 13 Fax tab HP ToolboxFX 143 fax time setup use control panel 93 use HP Fax Setup Wizard 94 faxing from a computer Macintosh 36 FCC compliance 214 features product 3 feeding problems troubleshooting 184 file scanning to Macintosh 35 Finnish laser safety statement 224 firmware updates 160 first page blank 57 use different paper 32 57 Fit to Page setting fax 109 flatbed scanner default glass size setting 104 folder scanning to 82 fonts printing font lists 140 selecting 63 forwarding faxes 107 fraud hotline 154 fuser error 168 media guidelines 56 warranty 205 G General Protection FaultException OE 196 glass cleaning 85 160 glass size setting 104 glossary of terms 227 gray background troubleshooting 180 grayscale scanning 85 group dial entries creating 98 deleting 98 editing 98 sending faxes to 119 H Help tab HP ToolboxFX 146 HP Customer Care 206 HP fraud hotline 154 HP Instant Support Professional Edition ISPE 206 HP LaserJet Scan Windows 80 HP SupportPack 207 HP ToolboxFX device informatio
67. 79 lightness copy contrast 71 faded print troubleshooting 179 fax contrast 103 lines troubleshooting copies 186 printed pages 180 scans 191 link speed settings 42 Linux 26 Linux drivers 7 Linux software 26 loading media priority input tray 49 tray1 49 logs fax error 131 printing all 130 troubleshooting 137 loose toner troubleshooting 181 M Macintosh Configure Device 30 driver settings 28 32 drivers supported 7 drivers troubleshooting 196 faxing 36 faxing from 121 installing printing system for direct connections 29 installing printing system for networks 29 Intel Core Processor 6 PPC 6 print settings 28 problems solving 196 removing software 30 resize documents 32 scanning from control panel 35 scanning from TWAIN compliant software 80 scanning page by page 35 scanning to e mail 35 scanning to file 35 support 207 supported operating systems 6 28 USB card troubleshooting 197 Macintosh Configure Device 30 Macintosh driver settings custom size paper 32 Services tab 34 watermarks 33 maintenance agreements 207 manual dialing 116 manual redial 118 material restrictions 216 Material Safety Data Sheet MSDS 217 media ADF sizes supported 133 copy settings 72 curled troubleshooting 181 custom size Macintosh settings 32 default size for tray 50 document size selecting 58 fax autoreduction settings 109 first page 32 57 HP ToolboxFX settings 148 jams 170 orientation setting 59 pages p
68. GBLCS might need service www hp com support lim1522 or the support flyer that came in the product box AGBLC oS AGBP ZNaBobcc The printed page is curled or The product is not set to print on the type of In the printer driver make sure the wavy media on which you want to print appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media The media might have been in the inputtray Turn over the stack of media in the tray too long Also try rotating the media 180 in the input tray The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers See Paper and print media on page 45 Both high temperature and humidity can Check the product environment cause paper curl ENWW Solve image quality problems 181 Problem Cause Solution Text or graphics are skewed on the printed page The media might be loaded incorrectly or the input tray might be too full Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack See Load paper and print media on page 49 The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers See Paper and print media on page 45 The printed page contains wrinkles o
69. HP LaserJet M1522 MFP Series User Guide ESSA l T m LETT AS DE N HP LaserJet M1522 MFP Series User Guide Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 2 4 2009 Part number CB534 90946 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Table of contents 1 Product basics Product comparison aie eget Ree ene eani ene Ux t RR eMe a pn Ra rae ved dobdvandeaddshaadeduve teu M Ra deke ee E RI Ren oa E Anne 2 Product f atules c discendo un UL 2 eee oes ss se ate 3 Product Walkaround ERE 4 FROME WOW 4 Back VIEW m 4 sz inizi 5 Serial number and model nu
70. If possible use an original document without a colored background Vertical white or faded stripes appear on the copy Aa Aa Aa Aa Aa The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 45 The print cartridge might be defective Replace the print cartridge See Print cartridge on page 155 Unwanted lines appear on the copy AadaBbrcg AadBbcocc Acd BDC AdBbrcg AdaBbrcoa The flatbed scanner or the ADF glass might be dirty The photosensitive drum inside the print cartridge might have been scratched Clean the flatbed scanner or the ADF glass See Clean the product on page 157 Install a new HP print cartridge See Print cartridge on page 155 Black dots or streaks appear on the copy Ink glue correction fluid or an unwanted substance might be on the automatic document feeder ADF or flatbed scanner Clean the product See Clean the product on page 157 The power to the product might have fluctuated Reprint the job Copies are too light or dark The printer driver or product software settings may be incorrect Verify that the quality settings are correct See the product software Help for more information about changing the settings Text is unclear The printer driver or product software settings may be incorrect Verify that the quality settings are
71. Make sure that the automatic document feeder ADF contains no media 2 Liftthe flatbed scanner cover 3 Place the original document face down on the flatbed scanner with the upper left corner of the document at the corner indicated by the icon on the scanner 4 Gently close the lid Use scan Scan methods Scan jobs can be performed in the following ways e X Scan from the computer by using HP LaserJet Scan Windows e Scanning by using HP Director Macintosh See Scan from the product and HP Director Macintosh on page 35 e Scan from the product e Scan from TWAIN compliant or Windows Imaging Application WIA compliant software Dh NOTE To learn about and use text recognition software install the Readiris program from the software CD ROM Text recognition software is also known as optical character recognition OCR software ENWW Use scan 79 Scan by using HP LaserJet Scan Windows 1 Inthe HP program group select Scan to start HP LaserJet Scan ds E NOTE Pressing Start Scan on the product control panel also starts HP LaserJet Scan 2 Choose the action that you want to accomplish e Select a destination to begin scanning immediately e Select Scan after prompting me for settings to specify additional settings before you begin scanning e Select Set up the device to program the Scan To button 3 Click OK Ef NOTE OK should indicate the action that you want to
72. NOTE Voicemail is not supported with this product 1 Unplug the power cords for all of the devices that you want to connect 2 Ifthe product is not yet connected to a telephone line see the getting started guide before proceeding The product should already be connected to a telephone jack 3 Remove the plastic insert from the telephone port the port that is marked with the telephone icon ENWW Setup 91 4 To connect an internal or external modem on a computer plug one end of a telephone cord into the product telephone port G Plug the other end of the telephone cord into the modem line port amp NOTE Some modems have a second line port to connect to a dedicated voice line If you have two line ports see your modem documentation to make sure that you connect to the correct line port 5 To connect a caller ID box plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the caller ID box line port 6 To connect an answering machine plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the answering machine line port 92 Chapter 10 Fax ENWW 7 To connect a telephone plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the telephone line port 8 After you have finished connecting additional dev
73. Send from glass 1 Yes 2 No Press 1 to select Yes The control panel display shows the following message Load page X Press OK where X is the page number Scan a page into memory by placing the sheet print side down on the flatbed scanner and pressing OK After scanning the page the product control panel display shows the following message Another page 1 Yes 2 No If you have more pages to scan press 1 to select Yes and then repeat step 3 for each page of the fax job Or If you are finished press 2 to select No and then go to the next step When all pages are scanned into memory begin dialing The product dials the number as you press each digit This allows you to wait for pauses dial tones international access tones or calling card acceptance tones before continuing to dial Send a fax to a group manually ad hoc faxing ENWW Use the following instructions to send a fax to a group of recipients that has not been assigned a group dial entry 1 Load the document into the automatic document feeder ADF input tray or on the flatbed scanner 2 Use the alphanumeric buttons or If the fax number that you are calling has been assigned a speed dial entry press Phone Book use the alphanumeric buttons to specify the speed dial entry and then press OK 3 Press OK 4 To continue dialing numbers repeat steps 2 and 3 or If you are finished dialing numbers go to the next step 5 Press Start Fax If the pages that
74. System Settings tab contains links to the following main pages Device Information View information about the product such as the product description and a contact person Paper Handling Change the product paper handling settings such as default paper size and default paper type Print Quality Change the product print quality settings Paper Types Change the product mode settings for each media type such as letterhead prepunched or glossy paper System Setup Change the product system settings such as product language and jam recovery Service Gain access to various procedures required to maintain the product Device Polling Change the product polling settings which determine how often HP ToolboxFX collects data from the product Save Restore Settings Save the current settings for the product to a file on the computer Use this file to load the same settings onto another product or to restore these settings to this product at a later time Password Set change or clear the product security password amp NOTE A single password can be set from the control panel HP ToolboxFX or the embedded Web server Device information Jh ENWW The HP ToolboxFX Device information page stores data about the product for future reference The information that you type in these fields appears on the Configuration page You can type any character in each of these fields E NOTE You must click Apply before the chang
75. The product is now set to print the number of pages per sheet that you have selected 62 Chapter7 Print tasks ENWW Economy settings EconoMode The EconoMode setting in the product printer driver conserves toner For instructions about using the EconoMode setting see Save toner on page 59 Archive print Archive print produces output that is less susceptible to toner smearing and dusting Use archive print to create documents that you want to preserve or archive 1 On the control panel press Setup 5 2 Use the arrow buttons to select Service and then press OK 3 Use the arrow buttons to select Archive print select On or Off and then press OK Fonts Select fonts Use HP ToolboxFX to change product fonts by clicking the Print Settings tab and then clicking the PCL5e page Click Apply to save the changes Print lists of available fonts Print lists of the fonts available from the product control panel See Information pages on page 140 ENWW Economy settings 63 64 Chapter 7 Print tasks ENWW 8 Copy e Load originals e Use copy e Copy settings e Copy a book e Copy photos e Copy mixed size originals e Duplex two sided copy jobs ENWW 65 Load originals Automatic document feeder ADF NOTE The ADF capacity is up to 50 sheets of 80 g m or 20 Ib media It accepts media as small as 76 x 127 mm 3 x 5 inches and as large as 216 x 356 mm 8 5 x 14 inches A CAUTION To prevent
76. To order supplies in Asia Pacific go to www hp com paper To order accessories go to www hp com go accessories 201 Supplies Product name Description Part number Replacement print cartridge Average yield for the print cartridge is CB436A approximately 2 000 pages Actual yield depends on use Cable and interface accessories Product name Description Part number USB cable 2 meter standard USB compatible C6518A device connector 3 meter standard USB compatible C6520A device connector Fax cord Product fax cord 8121 0811 202 Appendix A Accessories and ordering information ENWW B Service and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M1522n and M1522nf One year limited warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of
77. accomplish Scan from the product amp NOTE In order to use the Scan To button you must have performed the recommended installation and the button must have destinations set See Set up the product Scan To button on page 81 In order to use the Start Scan button the product must be connected to a computer via USB or a network Scan directly from the product by using the control panel scan buttons Press Start Scan or Scan To to scan to a folder Windows only or to scan to e mail Scan by using other software The productis TWAIN compliant and Windows Imaging Application WIA compliant The product works with Windows based programs that support TWAIN compliant or WIA compliant scanning devices and with Macintosh based programs that support TWAIN compliant scanning devices While you are in a TWAIN compliant or WIA compliant program you can gain access to the scanning feature and scan an image directly into the open program For more information see the Help file or the documentation that came with your TWAIN compliant or WIA compliant software program Scan from a TWAIN compliant program Generally a software program is TWAIN compliant if it has a command such as Acquire File Acquire Scan Import New Object Insert from or Scanner If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation When scanning from a TWAIN compliant prog
78. air is not covered by the Hewlett Packard warranty or service agreements 46 Chapter6 Paper and print media ENWW Supported paper and print media sizes This product supports a number of paper sizes and it adapts to various media amp NOTE To obtain best print results select the appropriate paper size and type in the print driver before printing Table 6 1 Supported paper and print media sizes Size Dimensions Priority input tray Tray 1 Letter 216 x 279 mm 8 5 x 11 inches wv wv Legal 216 x 356 mm 8 5 x 14 inches wv wv A4 210 x 297 mm 8 27 x 11 69 inches wv wv Executive 184 x 267 mm 7 24 x 10 51 inches wv wv A3 297 x 420 mm 11 69 x 16 54 inches A5 148 x 210 mm 5 83 x 8 27 inches wv wv A6 105 x 148 mm 4 13 x 5 83 inches wv wv 11x17 279 x 432 mm 11 x 17 inches B4 JIS 257 x 364 mm 10 12 x 14 33 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches v v 8k 270 x 390 mm 10 63 x 15 35 inches 16k 197 x 273 mm 7 75 x 10 75 inches wv wv 16k 195 x 270 mm 7 7 x 10 6 inches wv wv 16k 184 x 260 mm 7 25 x 10 25 inches wv wv 8 5 x 13 216 x 330 mm 8 5 x 13 inches wv wv 4x6 107 x 152 mm 4 x 6 inches wv wv 5x8 127 x 203 mm 5 x 8 inches wv wv 10 x 15 cm 100 x 150 mm 3 9 x 5 9 inches wv wv Custom Minimum 76 x 127 mm 3 x 5 inches Maximum wv wv 216 x 356 mm 8 5 x 14 inches 1 These sizes are supported as custom sizes ENWW Supported paper
79. al feed mode and print your job again The pickup roller might be dirty or damaged The paper length adjustment control in tray 2 or optional tray 3 is set at a length that is greater than the media size Contact HP See www hp com support 1jm1522 or the support flyer that came in the product box Adjust the paper length adjustment control to the correct length Performance problems Try the tips in this section if pages exit the product but have nothing printed on them or when the product does not print any pages Problem Cause Solution Pages print but are totally The sealing tape might still be in the print blank cartridge Verify that the sealing tape has been completely removed from the print cartridge The document might contain blank pages Check the document that you are printing to see if content appears on all of the pages The product might be malfunctioning To check the product print a configuration page See Information pages on page 140 Certain media types can slow the print job Print on a different type of media 184 Chapter 12 Problem solve Problem Cause Solution Pages did not print The product might not be pulling media correctly See Media handling problems on page 182 The media might be jamming in the product Clear the jam See Clear jams on page 170 The USB cable or the network cable might be defective or in
80. aller program or search for the product on the network Allow the installation process to complete and then restart the computer 40 Chapter5 Connectivity ENWW Configure the network product View settings Network configuration page The network configuration page lists the current settings and properties of the product network card To print the network configuration page from the product complete the following steps 1 On the control panel press Setup 5 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Network report and then press OK Configuration page The configuration page lists the current settings and properties of the product You can print a configuration page from the product or HP ToolboxFX To print the configuration page from the product complete the following steps 1 On the control panel press Setup N 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Config report and then press OK A second page also prints On that page the Fax Settings and Imaging Settings sections provide details about the product fax settings fax models only Change settings ENWW You can use the embedded Web server EWS or HP ToolboxFX to view or change the IP configuration settings To gain access to the embedded Web server type the product IP address in the address line of a Web browser You can view HP ToolboxFX
81. ame in the product box Fax delayed Send memory full Fax memory is full Cancel the fax by pressing OK or Cancel Resend the fax You might need to send the fax in multiple sections if the error occurs again Fax is busy Canceled send The fax line to which you were sending a fax was busy The product has canceled sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the Redial if busy option is enabled Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and then try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Fax is busy Redial pending The fax line to which you were sending a fax was busy The product automatically redials the busy number See Set autoredial on page 102 Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready 126 Chapter 10 Fax ENWW Table 10 1 Alert and warning messages continued Control panel message Description Recommended action Fax memory full Canceling recv Du
82. amp NOTE Express installation supports faxing by using the control panel NOTE PCL 5 and HP postscript level 3 emulation drivers can be installed using the Microsoft Add Printer wizard Macintosh software e HP Product Setup Assistant e HP Device Configuration e HP Uninstaller e HP LaserJet software HP Scan o HP Director o Fax program o Scan to e mail program o HP Photosmart Supported printer drivers Operating system PCL 5 PCL 6 HP postscript level 3 emulation Windows v wv v Mac OS X v10 3 v10 4 and later wv Linux wv Driver can be installed by using the Microsoft Add Printer wizard too ForLinux download the HP postscript level 3 emulation driver from www hp com go linuxprinting The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver ENWW Supported product software 7 8 Chapter 1 Product basics ENWW 2 Control panel e Control panel walkaround e Control panel menus ENWW Control panel walkaround 1 Fax controls fax models only Use the fax controls to change commonly used fax settings 2 Alphanumeric buttons Use the alphanumeric buttons to type data into the product control panel display and dial telephone numbers for faxing 3 Setup and cancel controls Use these controls to select menu options determine the product statu
83. an fold the pages in the center to form a booklet The device arranges the pages in the correct order For example if the original document has eight pages the device prints pages 1 and 8 on the same sheet 1 2 3 4 5 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Finishing tab Select Print On Both Sides In the drop down box for Booklet Layout select either Left Edge Binding or Right Edge Binding The Pages per Sheet setting automatically changes to 2 pages per sheet Click OK Change print quality settings 1 2 On the File menu in the software program click Print On the Paper Quality tab select the resolution or print quality settings that you want from the Print Quality drop down menu Click OK Change print density Increasing the print density at the product control panel darkens the print on the page ENWW 1 2 3 4 On the control panel press Setup 5 Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Print Density and then press OK Use the arrow buttons to increase or decrease the density setting and then press OK Create booklets 55 Print on special media Make sure that the paper or print media that you are using meets HP specifications Generally smoother paper provides better results 1 Open the media input tray and remove any media 2 Load t
84. an receive faxes from older model fax machines that do not emit the initial fax tones used Off during fax transmission Fit to page On Shrinks faxes that are larger than Letter size or A4 size so that they can fit onto a Letter size or A4 size page If this Off feature is set to Off faxes larger than Letter or A4 will print on multiple pages Stamp faxes On Sets product to add the date time sender s phone number and page number to each page of the faxes that this product Off receives Forward fax On Sets product to send all received faxes to another fax machine Off 16 Chapter2 Control panel ENWW Table 2 5 Fax setup menu fax models only continued Menu Item Sub menu item Sub menu item Description Block faxes Add entry Modifies the blocked fax list The blocked fax list can contain up to 30 numbers When the product receives a call from Delete entry one of the blocked fax numbers it deletes the incoming fax It also logs the blocked fax in the activity log along with job Clear all accounting information Private receive On Setting Private receive to On requires you to have set a password in product security See Security on page 99 Off After the password is set the following options are set e Private receive is turned on e All old faxes are deleted from memory e Faxforwarding or Receive to PC are set to On and are not allowed to be set e All incoming faxes are stored in memory Print faxes Prints stored
85. anel message Description Recommended action Fit to Page on flatbed only The copy reduce enlarge feature called Fit to Page applies only to copies made from the flatbed scanner Use the flatbed or select another reduction enlargement setting Install black cartridge No cartridge installed with door closed Install print cartridge Invalid driver Press OK You are using the incorrect printer driver Select the printer driver that is appropriate for your product Invalid entry Invalid data or response Correct the entry Jam in area Open door and clear jam Paper jam in one of the following areas drum area fuser area duplex feeding area duplex receiving area and duplex pickup area Clear the jam from the area indicated on the product control panel and then follow the control panel instructions See Clear jams on page 170 Jam in Tray Clear jam and then press OK The product has detected a jam in an input tray Clear the jam from the area indicated on the product control panel and then follow the control panel instructions See Clear jams on page 170 Load paper Out of paper in all available trays Load paper in trays Load Tray lt TYPE gt lt SIZE gt Press OK to use available media Device is processing job but a matching tray is empty Press OK to use existing available media Load tray Press OK Manual duplex mode is
86. ary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please see the numbers in the front of this manual for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved The following repairs can be done by the customer Replace any original equipment that came with the device This includes the print cartridge the supports for trays and bins the power cord and the telephone cord It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges 214 Appendix D Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O Power consumption Power usage dr
87. ax by dialing from a downstream phone ds Ef NOTE The telephone must be connected to the product telephone port B Occasionally you might want to dial a fax number from a telephone that is connected to the same line as the product For example if you are sending a fax to a person whose device is in the manual receive mode you can precede the fax with a voice call to let that person know that the fax is coming 1 2 3 4 Load the document into the automatic document feeder ADF input tray NOTE You cannot use the flatbed scanner when sending a fax by dialing from an extension telephone Pick up the handset of a telephone that is connected to the same line as the product Dial the fax number by using the telephone keypad When the recipient answers instruct the person to start the fax machine When you hear the fax tones press Start Fax wait until Connecting appears on the control panel display and then hang up the telephone Send a delayed fax Use the product control panel to schedule a fax to be sent automatically at a future time to one or more people When this procedure is completed the product scans the document into memory and then returns to the Ready state Ef NOTE If the product cannot transmit the fax at the scheduled time that information is indicated on the fax error report if that option is turned on or recorded in the fax activity log The transmittal might not be initiat
88. ax confirmation report Junk fax blocking Fax security Eight cover page templates available in fax software program amp NOTE Not all features are listed The product software might need to be installed for some features to be available 90 Chapter 10 Fax ENWW Setup Install and connect the hardware Connect to a telephone line The product is an analog device HP recommends using the product on a dedicated analog telephone line For information about using the product with other telephone environments see Use fax on a DSL PBX ISDN or VoIP system on page 113 Connect additional devices The product includes two fax ports The line out port L which connects the product to the wall telephone jack The telephone port G which connects additional devices to the product Telephones used in conjunction with the product can be employed in two ways e An extension phone is a phone plugged into the same phone line at another location e A downstream phone is one that is plugged into the product or a device that is plugged into the product Connect additional devices in the order that is described in the following steps The output port for each device is connected to the input port of the next forming a chain If you do not want to connect a specific device skip the step that explains it and continue to the next device Ef NOTE Do not connect more than three devices to the telephone line
89. ax numbers 110 uninstalling Windows software 24 uninstalling Macintosh software 30 UNIX 26 UNIX software 26 usage page printing 140 USB port locating 5 Macintosh installation 29 troubleshooting 185 troubleshooting Macintosh 197 type included 3 Use different paper covers 57 V V 34 setting 132 vertical lines troubleshooting 180 vertical white or faded stripes 186 voltage requirements 210 volume settings 18 volume adjusting 101 W warning messages 164 warranty Customer self repair 204 extended 207 print cartridge 205 product 203 transfer unit and fuser 205 watermarks 33 59 wavy paper troubleshooting 181 Web sites customer support 206 HP Web Jetadmin downloading 152 Macintosh customer support 207 Material Safety Data Sheet MSDS 217 weight 210 white or faded stripes troubleshooting 186 ENWW WIA compliant software scanning from 80 Windows add scan to destinations 82 driver settings 23 60 drivers supported 7 22 faxing from 121 pages per sheet 62 problem solving issues 196 scanning from TWAIN or WIA software 80 scanning to e mail 82 scanning to folder 82 software components 21 25 supported operating systems 6 22 Windows driver settings booklets 55 Word faxing from 122 wrinkles troubleshooting 182 Index 239 240 Index ENWW 2007 Hewlett Packard Development Company L P www hp com CB534 90946
90. buy parts U S and Canada only or call 1 800 538 8787 U S or 1 800 387 3154 Canada HP service information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada Outside the United States and Canada call the customer support number for your country region See the flyer that shipped in the box with the device HP service agreements Call 1 800 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada Or go to the HP SupportPack and Carepaq Services Web site at www hpexpress services com 10467a For extended service call 1 800 446 0522 206 Appendix B Service and support ENWW HP ToolboxFX To check the device status and settings and view troubleshooting information and online documentation use the HP ToolboxFX You must have performed a full software installation in order to use the HP ToolboxFX See HP ToolboxFX on page 142 HP support and information for Macintosh computers Go to www hp com go macosx for Macintosh OS X support information and HP subscription service for driver updates Go to www hp com go mac connect for products that are designed specifically for the Macintosh user HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you Repackin
91. ccecceeeeeeeeeeeeeeeeeeeeeeeecaesecsaacaaeaaaeasaeaaesaeeaeeeeeeeeeeeeeeeeeess 137 11 Manage and maintain the product vi Information pages sssssessseeeenmne eene enne ETEA AEEA KAKEN nennen nennen nns 140 FP TOOIbOXEX ctas tec eiie MEE ML LI M 142 View HP ToolbOXEX ta eto ete deae eese redeas ein tern dd deerat 142 jc m LE 142 ENWW 12 Problem solve ENWW gl dem EMINET 143 nl 146 SY EIGIUESIUDPETETTTT 147 Print Settings ii re aee ee lta e e ecetaniaybedessdiedee 149 Network Settings cei eec redeem ce e kae v hee e Yee Fk ETA 150 Embedded Web server 00 00 22 ccceceeeeeeeeenee cae eeeeeeeee eee eeecaaaaaeaeeeeeeeeeeeseesecaaaaeaeeeeeeeeeeeeeesecsccnassaeeeeeeneees 151 Fe tUreS vests 151 Use AP Web Jetadmin software ecc eo tette ties saaaddecsassaandtedvasaidaddedieaaneditecsezandae 152 Ite riti n 152 Secure the embedded Web server sssssssssssssseeene eene enne 152 Lock the control panel menus ssssssssssssssssseeeneneene nennen nnne eremertr nnn nnns 152 Private NE CCIVE RT T 152 MiETerxie 21 153 Check and order supplies ccccceeeeeeeeeecaecaeeeeeeeeeeeee see eeesaaeaaeaeeeeeeeeeeeeeesessenesncsaateees 153 Replace supplies
92. ce the print cartridge See Prin Cc The print cartrid ight be defective If Repl the print cartridge See Print use a non HP print cartridge no messages cartridge on page HP print cartrid rtrid 155 Cc appear on the product control panel or in Cc HP ToolboxFX If the print cartridge is not low or empty inspect the toner roller to see if the roller is Cc damaged If it is replace the print cartridge Cc I l l If the whole page is light the print density Adjust the print density and disable EconoMode in the product Properties Toner specks appear The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 45 i Aa BoGc The paper path might need cleaning Clean the paper path See Clean the paper UA TA path on page 157 or see the HP ToolboxFX AaBboCe online Help AAaBbCc AaBbCc AaGBbCc Dropouts appear A single sheet of print media might be defective Try reprinting the job AaBbCc The moisture content of the paper is uneven Try different paper such as high quality or the paper has moist spots on its surface paper that is intended for laser printers See Aabbcc Paper and print media on page 45 AaBbCc The paper lot is flawed The manufacturing M processes can cause some areas to reject AaBRoCc toner AnaBoCc The print cartridge might be defective Replace the print cartridge See Print cartridge
93. configured to receive faxes to the computer See Set up the computer to receive faxes on page 108 1 Open HP ToolboxFX Select the product Click Fax In the Fax Image column click the view link of the fax that you want to view 2 3 4 Click Fax Receive Log 5 N OTE Receiving faxes by using a computer is not supported for Macintosh ENWW Use fax 125 Solve fax problems Fax error messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables Table 10 1 Alert and warning messages Control panel message Description Recommended action Comm error A fax communication error occurred between the product and the sender or receiver Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that c
94. contacts from a phone book that exists in Lotus Notes Outlook or Outlook Express click Import Export Phone Book Select the Import option and then click Next Select the appropriate software program navigate to the appropriate file and then click Finish To export contacts from a phone book click Import Export Phone Book Select the Export option and then click Next Enter the file name or browse to the file to which you want to export contacts and then click Finish You can also select individual entries from the phone book instead of importing the entire phone book e To delete all entries click Delete All and then click Yes 144 Chapter 11 Manage and maintain the product ENWW In addition to numerical digits the following are valid characters for fax numbers e e us o o e R e space amp NOTE You must click Apply before the changes take effect For more information about faxes see Fax on page 89 ENWW HP ToolboxFX 145 Fax send log The HP ToolboxFX fax send log lists all recently sent faxes and information about them including the date and time sent job number fax number page count and the results Click any column heading in the fax send log to re sort the information in that column in ascending or descending order The Results column provides the fax status If the fax attempt was unsuccessful this column provides a description of why the fax was not sent For more information about fax
95. correct Verify that the EconoMode setting is off See the product software Help for more information about changing the settings 186 Chapter 12 Problem solve ENWW Media handling problems Problem Cause Solution Poor print quality or toner adhesion Dropouts jamming or curl The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot The paper has been stored incorrectly Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over Excessive curl The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over Jamming damage to paper The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding Print is skewed crooked The paper has ragged edges Use high quality paper that is made for laser printers The paper varies from side to side The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot The media guides might be incorrectly adjusted Turn the paper over Try another kind of paper
96. correctly connected e Disconnect the cable at both ends and reconnect it e Try printing a job that has printed in the past e Tryusing a different USB or network cable The product IP address might have been changed From the control panel print a configuration page Confirm the IP address with that listed in the Properties dialog box The product might not be set up as the default printer Open the Printers or Printers and Faxes dialog box right click the product and then click Set as Default Printer The product might have encountered an error The product might be paused or offline The product might not be receiving power Check the control panel for an error message See Control panel messages on page 164 Open the Printers or Printers and Faxes dialog box and verify that the product status is Ready If it is Paused right click the product and click Resume Printing Check the power cord and verify that the product is turned on Other devices are running on your computer The product might not share a USB port If you have an external hard drive or network Switchbox that is connected to the same port as the product the other device might be interfering To connect and use the product disconnect the other device or use two USB ports on the computer Copy problems Prevent copy problems The following are a few simple steps you can take to improve copy quality e Copy from
97. ct and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Change fax settings 109 Set the default fax reprint settings The default fax reprint setting is On To change this setting from the control panel complete the following steps 1 2 3 4 5 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Reprint faxes and then press OK Use the arrow buttons to select On or Off and then press OK Create stamp received faxes The product prints the sender identification information at the top of each received fax You can also choose to have your own header information included on each received fax to confirm the date and time that the fax was received The factory set default for stamp received faxes is Off amp NOTE This option applies only to received faxes that the product prints 1 2 3 4 5 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Stamp faxes and then press OK Use the arrow buttons to select On or Off and then press OK to save the selection Block or unblock fax numbers If you do not want to receive faxes from specific people or businesses
98. ct a paper TYPO sai danrecccaciascaseadzdawsnen T I 58 Setthe print ortentatlOli e ctt ren e xcu On um cand Ox rem d des pe ue a d OHNE RU e d 59 Use watermarks E 59 Save TOMOM see sae PE a 59 Create and use printing shortcuts in Windows ssssssee nennen eee nennen 60 Print on both sides of the paper duplex printing ssssssssemm 61 Print multiple pages on one sheet of paper in Windows sssssssssssssssseen nene 62 EGOMOMY SCUINGS esiisade a Aaa TEE EFE Uds epa cd raa ERE p lie a RR Ax Te REN RA Ease aa 63 EconoMode e er Ee RR e en ER eO e anda n E aA aa RES 63 Archive PRINt eem 63 Fonts 25 cetca sta sten ek teach de oe tetas MI M 63 sien 63 Prntlists of available fonts teen e tdt et ra deti nn ete eue Rice edm td 63 Bv DEeTSLIfm c 66 Uce Copy m on ea 67 OME 1GUCA COPY D ea ETE ET E AE EE 67 Multiple copies ecceceecececeeceeceeee eee eee eee eet cece caaaaaecaeeeeeeeeeeeeeeeseeseceecaeaaeeaeeseeeeeeereeeeenea 67 Cancela COPY JOD iiss ai 68 Reduce or enlarge COpleS 3 itc ede ntt ecce md een dte Medea Eger Edu lads 68 Change the copy collation setting sssssseeeeen enne 69 COPY SOUINGS HL 70 Copy quali TERT E 70 Define custom copy settings se serrer i
99. ct to a different phone line Set the fax resolution to Standard instead of the default of Fine See Set resolution settings on page 103 If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Group dial not allowed in group The speed dial code that you typed is programmed for a group Adding a group dial to another group dial is not allowed Add one touch buttons programmed as an individual speed dial or speed dial codes to a group dial Invalid entry Invalid data or response Correct the entry No Dial Tone The product could not detect a dial tone Check for a dial tone on the phone line by pressing Start Fax Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line See Connect to a telephone line on page 91 If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 128 Chapter 10 Fax ENWW Table 10 1 Alert and warning messages continued Control panel message Description Recommended action No document sent The product did not scan any pages or it did not receive any pages from
100. currently on the dialog box Repeat for all three destinations Click Update Add destinations 1 6 7 Click Start click Programs or All Programs in Windows XP click HP click the product click Scan and then click Setup Select Create a new destination with settings that specify Do one of the following e For folders select Save it to my computer and then click Next e For e mail select Attach to a new e mail and then click Next e For programs select Open it in another software application and then click Next Select the scan resolution color mode and scan dimension settings and then click Next Enter the file destination name or check to set up the destination on the product Name the default destination and then click Next Select the quality and click Next Verify the selections and then click Save Delete destinations 1 3 From the Set up the Scan To list for the All in One select one of the Available Destinations on this PC and click Delete The Delete Destination dialog box displays From the Delete Destination dialog box highlight the destination to delete and click Next The Confirmation dialog box displays Click Delete to perform the deletion or click Cancel to choose another destination Scan to a file e mail or software program 299 Ef NOTE To use this feature in Windows a destination must be programmed in the scan setup before scanning to a destination Se
101. d Support group ENWW HP maintenance agreements 207 208 Appendix B Service and support ENWW C Specifications ENWW This section contains the following information about the product Physical specifications Electrical specifications Power consumption Environmental specifications Acoustic emissions 209 Physical specifications Table C 1 Physical specifications Product Height Depth Width Weight HP LaserJet M1522n 402 mm 15 8 inches 406 mm 16 inches 496 mm 19 5 inches 11 kg 24 2 Ib HP LaserJet M1522nf 402 mm 15 8 inches 406 mm 16 inches 496 mm 19 5 inches 11 kg 24 2 Ib Electrical specifications A CAUTION Power requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty Table C 2 Electrical specifications Item 110 volt models 230 volt models Power requirements 110 to 127 V 10 220 to 240 V 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Rated current 4 5A 23A Power consumption Table C 3 Power consumption average in watts Product model Printing Copying Ready Sleep Off HP LaserJet M1522n 420W 420W 10W lt 0 1 W HP LaserJet M1522nf 420 W 420 W 10W lt 0 1 W Values are based on preliminary data See www hp com support ljm1522 for current information Power reported is highest values measured using all standard voltage
102. d check when the reports print The product sounds are too loud or too soft The volume setting might not be adjusted correctly Adjust the product volume setting Solve fax problems 137 138 Chapter 10 Fax ENWW 11 ENWW Manage and maintain the product e Information pages e HP ToolboxFX e Embedded Web server e Use HP Web Jetadmin software e Security features e Manage supplies 139 Information pages Information pages reside within the product memory These pages help diagnose and solve problems with the product NOTE If the product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System setup menu on the control panel or the embedded Web server See Control panel on page 9 Page description How to print the page Configuration page Shows the current settings and product properties 1 On the product control panel press Setup N 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Config report and then press OK A second page also prints On that page the Fax Settings section provides details about the product fax settings Supplies status page Shows the remaining life of the HP print cartridge the estimated pages remaining the number of pages printed and other su
103. d product model number label is on the back of the product ENWW Product walkaround 5 Supported operating systems The product supports the following operating systems Full software installation Print and scan driver Printer driver only e Windows XP 32 bit and 64 bit e Windows 2000 e Linux Web only e Windows Vista 32 bit and 64 bit e X Windows 2003 Server 32 bit e UNIX model scripts Web only e Mac OS X v10 3 v10 4 and later amp NOTE For Mac OS X v10 4 and later PPC and Intel Core Processor Macs are supported Supported product software Software included with the product There are several options for completing a recommended install Easy Install will complete the installation with default settings Advanced Install allows you to select custom settings and choose the components that are installed Recommended installation for Windows e HP drivers o PCL 6 printer driver A Scan driver e HP MFP software o HP ToolboxFX o HP LaserJet Scan program o HP Send Fax program and driver o HP Fax Setup Wizard o Uninstall program e HP Update program e HP Customer Participation Program e Shop for HP Supplies program e Other programs o Readiris OCR not installed with other software separate installation is required 6 Chapter 1 Product basics ENWW Express installation USB or network The following software is included with an Express installation e PCL6 printer driver e Scan driver
104. dezvous or Bonjour host name might have received your print job Open the print queue and then click Start Jobs Check the product name IP address or Rendezvous or Bonjour host name by printing a configuration page See Information pages on page 140 Verify that the name IP address or Rendezvous or Bonjour host name on the configuration page matches the product name IP address or Rendezvous or Bonjour host name in the Printer Setup Utility An encapsulated PostScript EPS file does not print with the correct fonts Cause Solution This problem occurs with some programs e Try downloading the fonts that are contained in the EPS file to the product before printing e Sendthe file in ASCII format instead of binary encoding You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB printers is not installed When adding a third party USB card you might need the Apple USB Adapter Card Support software The most current version of this software is available from the Apple Web site ENWW Solve software problems 197 Table 12 3 Problems with Mac OS X v10 3 Mac OS X v10 4 and Mac OS X v10 5 continued When connected with a USB cable the product does not appear in the Macintosh Printer Setup Utility after the driver is selected Cause Solution This problem is caused by either a software or a hardware component
105. different program If the page prints correctly the problem is with the program from which you were printing Restart the computer and the product and try printing again If the problem is not resolved see General print quality issues on page 179 Manage and configure printer drivers Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type You can change the settings in the product properties to accommodate the types of jobs that you are printing The following settings are available depending on the printer driver that you are using 600 dpi FastRes 1200 Custom This setting produces the same resolution as the default setting but you can change the scale patterns 99 Ef NOTE Changing the resolution can change the formatting of your text Temporarily change print quality settings To change the print quality settings only for the current software program open the properties through the Print Setup menu in the program that you are using to print 192 Chapter 12 Problem solve ENWW Change print quality settings for all future jobs Dh E NOTE For Macintosh instructions see Change printer driver settings for Macintosh on page 28 For Windows 2000 d 2 3 4 In the Windows system tray click Start select Settings and then click
106. does not appear in the printer list box in the Printer Setup Utility Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the ready light is on If you are connecting through a USB or 196 Chapter 12 Problem solve ENWW Table 12 3 Problems with Mac OS X v10 3 Mac OS X v10 4 and Mac OS X v10 5 continued The product name IP address or Rendezvous or Bonjour host name does not appear in the printer list box in the Printer Setup Utility Cause Solution Ethernet hub try connecting directly to the computer or use a different port The wrong product name IP address or Rendezvous or Bonjour host name is being used Check the product name IP address or Rendezvous or Bonjour host name by printing a configuration page See Information pages on page 140 Verify that the name IP address or Rendezvous or Bonjour host name on the configuration page matches the product name IP address or Rendezvous or Bonjour host name in the Printer Setup Utility The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable A print job was not sent to the product that you wanted Cause Solution The print queue might be stopped The wrong product name or IP address is being used Another product with the same or similar name IP address or Ren
107. duct and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using Tray 1 Load media with the top forward and the side to be printed on facing up Media guides ensure that the media feeds correctly into the product and that the print is not skewed Tray 1 has side and rear media guides When loading media adjust the media guides to match the length and width of the media that you are using ENWW Load paper and print media 49 999 E NOTE When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media Do not fan the media This reduces jams by preventing multiple sheets of media from feeding through the product at one time Configure trays When using one of the trays for specific size of paper you can set the default size for the tray in HP ToolboxFX or from the control panel In HP ToolboxFX select Paper handling and then select the size for the tray you want to set When you select that size of paper for a print job in the print dialog the product automatically selects that tray for printing To set the default paper size or type from the control panel complete the following steps 1 2 3 4 5 6 On the product control panel press Setup 5 Use the arrow buttons to select System setup and then press OK Use the arrow keys to select Paper setup and the
108. duct box Solve scan quality problems Use or make a carrier sheet to protect your originals Problem Cause Solution Blank pages The original might have been loaded upside down In the automatic document feeder ADF put the top end of the stack of originals into the ADF input tray with the media stack face up and the first page to be scanned on top of the stack On the flatbed scanner place the original document face down with the upper left corner of the document at the corner indicated by the icon on the scanner Too light or dark The resolution and color levels may be set incorrectly Verify that you have the correct resolution and color settings See Scanner resolution and color on page 84 Unwanted lines Ink glue correction fluid or an unwanted substance might be on the glass Clean the flatbed scanner surface See Clean the scanner glass on page 85 The ADF glass might be dirty Clean the scanner strip See Clean the scanner glass on page 85 step 3 Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the glass Clean the flatbed scanner surface See Clean the scanner glass on page 85 The power to the product might have fluctuated Reprint the job Unclear text The resolution levels might be set incorrectly Verify that the correct resolution settings are correct See Scanner resolution and color
109. duct control panel display shows the following message Another page 1 Yes 2 No 9 If you have more pages to scan press 1 to select Yes and then repeat step 3 for each page of the fax job or If you are finished press 2 to select No and then go to the next step Fax a two sided original To fax a two sided document use the scanner glass See Fax from the flatbed scanner on page 115 Manual dial faxing Usually the product dials after you press Start Fax At times however you might want the product to dial each number as you press it For example if you are charging your fax call to a calling card you might need to dial the fax number wait for the acceptance tone of your telephone company and then dial the calling card number When dialing internationally you might need to dial part of the number and then listen for dial tones before continuing to dial 116 Chapter10 Fax ENWW Dial manually with the automatic document feeder ADF 1 2 3 Load the document into the automatic document feeder ADF input tray On the control panel press Start Fax Begin dialing amp NOTE The product dials the number as you press each digit This allows you to wait for pauses dial tones international access tones or calling card acceptance tones before continuing to dial Dial manually with the flatbed scanner 1 On the control panel press Start Fax The control panel display shows the following message
110. duct perform a hook flash 96 Chapter 10 Fax ENWW Manage speed dials Create and edit speed dials Speed dials 1 through 12 are also associated with their corresponding one touch keys on the control panel The one touch keys can be used for speed dials or group dial entries A maximum of 50 characters can be entered for a single fax number NOTE To gain access to all of the speed dials you must use the Shift button Speed dials 7 through 12 are all available by pressing Shift and the associated one touch key on the control panel Complete the following steps to program speed dials from the control panel 1 2 3 4 5 6 10 11 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Press OK to select Individual Setup Press OK to select Add Use the alphanumeric buttons to specify the speed dial entry number that you want to associate with this fax number and then press OK Selecting a number from 1 to 12 also associates the fax number with the corresponding one touch key Use the alphanumeric buttons to enter the fax number Include any pauses or other needed numbers such as an area code an access code for numbers outside a PBX system usually a 9 or 0 or a long distance prefix NOTE When entering a fax number press Pause until a comma appears if you want to insert a pause in the dialing sequence or press until W appears
111. e Apple PostScript printer drivers provide access to device features Use the Apple PostScript printer driver that comes with the computer Priority for print settings for Macintosh Changes to print settings are prioritized depending on where the changes are made amp NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else e Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box e Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software e Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes e Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else Change printer driver settings for Macintosh
112. e Fax Job status menu 1 On the control panel press Setup 5 2 Press OK to select Fax Job status 3 Use the arrow buttons to scroll through pending jobs until you reach the job that you want to clear 4 Press OK to select the job that you want to cancel 5 Press OK to confirm that you want to cancel the job Delete faxes from memory Use this procedure only if you are concerned that someone else has access to your product and might try to reprint faxes from the memory A CAUTION In addition to clearing the reprint memory this procedure clears any fax that is currently being sent unsent faxes that are pending redial faxes that are scheduled to be sent at a future time and faxes that are not printed or forwarded 1 On the control panel press Setup N 2 Use the arrow buttons to select Fax functions and then press OK 3 Use the arrow buttons to select Clear saved faxes and then press OK 4 Press OK to confirm the deletion Use fax on a DSL PBX ISDN or VoIP system HP products are designed specifically for use with traditional analog phone services They are not designed to work on DSL PBX ISDN lines or VoIP services but they might work with the proper setup and equipment E NOTE HP recommends discussing DSL PBX ISDN and VoIP setup options with the service provider The HP LaserJet product is an analog device that is not compatible with all digital phone environments unless a digital to analo
113. e Set up the product Scan To button on page 81 1 Load the originals that are to be scanned face up in the automatic document feeder ADF input tray with the top of the document forward and adjust the media guides or Lift the flatoed scanner lid and load the original that is to be scanned face down on the flatbed scanner with the top left corner of the document located at the corner indicated by the icon on the scanner Gently close the lid On the product control panel press Scan To Use the arrow buttons to select a file destination Press Start Scan or OK to scan the document to a file 82 Chapter9 Scan ENWW amp NOTE Scanning to e mail is supported by any e mail program that supports the Messaging Application Programming Interface MAPI protocol Many versions of popular e mail programs seem to be MAPI compliant See the support information for your e mail program to determine whether or not itis MAPI compliant Canceling a scan job To cancel a scan job use one of the following procedures e On the product control panel press Cancel e Click the Cancel button in the onscreen dialog box If you cancel a scan job remove the original from the flatbed scanner or from the automatic document feeder ADF input tray ENWW Use scan 83 Scan settings Scan file format E The file format of a scanned document or photo depends on the scan type as well as the object being scanned e Scanning a docum
114. e arrow buttons to select Group setup and then press OK Use the arrow buttons to select Add Edit group and then press OK Use the alphanumeric buttons to enter the number that you want to associate with this group and then press OK Selecting 1 through 12 also associates the group with the corresponding one touch key Use the alphanumeric buttons to enter a name for the group and then press OK Press a one touch key and then press OK again to confirm the addition Repeat this step for each group member you want to add or Select Phone Book and then select the speed dial entry for the group member you want to add Press OK to confirm the addition Repeat this step for each group member you want to add When you are finished press OK If you have more group dial entries to assign press OK and then repeat steps 1 through 10 Delete group dial entries 1 2 3 4 5 6 On the control panel press Setup gt Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Use the arrow buttons to select Group setup and then press OK Use the arrow buttons to select Delete group and then press OK Using the alphanumeric buttons enter the number of the group dial that you want to delete and then press OK Press OK to confirm the deletion 98 Chapter 10 Fax ENWW Delete an individual from a group dial entry 1 on oo d o UN On the control panel press Setup 5 Use the ar
115. e can break the lid hinges 4 Scan the book by using one of the scanning methods ENWW Scanabook 87 Scan a photo 1 Place the photo on the flatbed scanner with the picture side down and the upper left corner of the photo at the corner indicated by the icon on the scanner 2 Gently close the lid 3 Scan the photo by using one of the scanning methods 88 Chapter9 Scan ENWW 10 ENWW Fax e Fax features e Setup e Change fax settings e Use fax e Solve fax problems NOTE Many of the functions that are described in this chapter also can be performed by using HP ToolboxFX or the embedded Web server For more information see the HP ToolboxFX online Help or Embedded Web server on page 151 For information about the fax controls on the control panel see Control panel on page 9 89 Fax features The product has the following fax features which are available from the control panel or from the product software Fax Setup Wizard for easy fax configuration Plain paper analog fax with 50 page automatic document feeder ADF and output tray of up to 125 page paper capacity 120 entry phone book and 12 speed dials from the control panel Automatic redial Digital storage of up to 300 fax pages Fax forwarding Delayed sending of faxes Ring features Configure rings to answer and distinctive ring compatibility service required through local telecommunications company F
116. eb server HP ToolboxFX or HP Web Jetadmin For additional help or network configuration contact your network provider 37 Connect the product directly to a computer with USB amp NOTE Do not connect the USB cable from the product to the computer until the installer prompts you to do so 1 Insert the product CD into your computer If the software installer does not start navigate to the setup exe file on the CD and double click the file 2 Follow the installer instructions 3 Allow the installation process to complete and then restart the computer Printer sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP printer drivers Go to Microsoft at www microsoft com Supported network operating systems The following operating systems support network printing Full software installation Print and scan driver Printer driver only e Windows XP 32 bit and 64 bit e Windows 2000 e Linux Web only e Windows Vista 32 bit and 64 bit e Windows 2003 Server 32 bit e UNIX model scripts Web only e Mac OS X v10 3 v10 4 and later 38 Chapter5 Connectivity ENWW Supported network protocols ENWW The product supports the TCP IP network protocol It is the most widely used and accepted networking protocol Many networking services utilize this protocol This product also supports IPv4 and IPv6 The following tables list the network
117. ed because the fax sending call is not answered or because a busy signal stops the redial attempts ENWW If a fax has been scheduled to be sent at a future time but it requires updating send the additional information as another job All faxes that are scheduled to go to the same fax number at the same time are delivered as individual faxes 1 x Se iS dm Load the document into the automatic document feeder ADF input tray or onto the flatbed scanner On the control panel press Setup 5 Use the arrow buttons until Fax functions appears and then press OK Use the arrow buttons until Send fax later appears and then press OK Use the alphanumeric buttons to enter the time If the product is set to the 12 hour time mode use the arrow buttons to move the cursor past the fourth character to set A M or P M Select 1 for A M or select 2 for P M and then press OK or If the product is set to the 24 hour time mode press OK Use the alphanumeric buttons to enter the date and then press OK or Accept the default date by pressing OK Use fax 123 8 9 Enter the fax number enter the speed dial or press the one touch key NOTE This feature does not support undefined ad hoc groups Press OK or Start Fax The product scans the document into memory and sends it at the designated time Use access codes credit cards or calling cards To use access codes credit cards or calling cards dial
118. eeess 220 Declaration of conformity e dee edere a erre hod eve E Rene dined v ER dee bids 221 Declaration of conformity iiec eere ea dens ep Elec ibd Mc re ak Doce d e RR Mente ep NL able 222 oatety statements terae raptae E ape xke inet doris aded erp dxcdvc vana gode dun ducc dorada du ame 223 EISE 223 Canadian DOC regulations sessssssessseeeenm enne eren 223 EMI statement Korea Rr aee case c aie a ERA e det xe Mua te REM T 223 Laser statement for Finland cccccceceeee cee e eee eeeeeeeee cee eeaecaaeaeaaaaaeeaeceeeeeeeeeeeeeeeeeeenteess 224 Substances table China 0 0 eee et tree nae enne nennen rennen 225 RETE 227 ee Pere Te cero ebd reer rere errr rrr eder ki reer ee Eee E E De tree 231 ENWW 1 Product basics e Product comparison e Product features e Product walkaround e Supported operating systems e Supported product software ENWW Product comparison The product is available in the following configurations HP LaserJet M1522n MFP HP LaserJet M1522nf MFP e Prints letter size pages at speeds up to 24 pages per HP LaserJet M1522n MFP plus minute ppm and A4 size pages at speeds up to 23 ppm e V 34 fax modem and 4 megabyte MB flash fax storage e PCL5andPCL 6 printer drivers and HP postscript level 3 memory emulation e Two RJ 11 fax phone line ports e Priority input tray holds up to 10 sheets of print media e Tray 1 holds up to
119. ellum Change the default media size setting 1 2 3 4 5 6 On the product control panel press Setup 5 Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Paper setup and then press OK Use the arrow buttons to select Def paper size and then press OK Use the arrow buttons to select a media size and then press OK Press OK to save the selection Change the default media type setting ENWW 1 2 3 4 5 6 On the product control panel press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Paper setup and then press OK Use the arrow buttons to select Def paper type and then press OK Use the arrow buttons to select a media type and then press OK Press OK to save the selection Copy settings 73 Restore the copy settings defaults Use the control panel to restore the copy settings to the factory set default values 1 On the product control panel press Setup 5 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Restore defaults and then press OK Copy a book 1 Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the corner indicated by the icon on the scanner 2 Gently close the lid 74 Chapter 8 Copy ENWW 3 Gently press down on the lid to press the book to the flatbed scanne
120. ener NAARAAN 179 Print PrODIGMS fm ledttaa tag eaaa a aaa eaaa 179 Copy problems ee 185 SCAM problem S renra ancene eiaa aA EEE E E A AEA E 189 Fax PrODIOMS ouiin e aa aiaa 191 Optimize and improve image quality ccccccceeeeeeeeeeeeeeceeeneeeeeeaeeeeeeeeeeeteeseceeenieaeees 192 Solve connectivity problems cre nnn e re ETRE Ed 193 Solve direct connection problems c ceceeceeeceeeeeeeeeeeeeeeceaacaecaeeeeeeeeeeeeeetenenenennaeeas 193 Network problems 194 vii S lve software Problem S ncssa aa aaa aa aa aana bead a aaa aaa aN aaa AAA 196 Solve common Windows problems cccecccceeeeeeeeeeeeeeeeeeaaeaecaeeeeeeeeeeeseeseneeeneenaeeas 196 Solve common Macintosh problems sssssssssssessssseee eene 196 Solve PostScript PS effOIS etie toe dateien eee ciae beer ra e nu Dres de dud 198 Appendix A Accessories and ordering information Sel T 202 Cable and interface accessories eesssssssssssee emen enn nennt nene a sese sese rds assessed na 202 Appendix B Service and support Hewlett Packard limited warranty statement sssssssssssessseeneeneenee nennen 203 Customer self repair warranty service sssssssssessssseeeeneee nennen enemies 204 Print cartridge limited warranty statement
121. enn sAN RRE EA 72 Copy onto media of different types and sizes ssssssssse eee 72 Restore the copy settings defaults sssssssssseeee emen 74 Copy sa OOOK dec EE 74 CODY PNOLOS em 75 Copy mixed size originals sss nee mme een nennen nennt nennen nennen 76 Duplex two sided copy Jobs sc d decertare ere sat and een ea Dav e nne ga DU e eaa A DRE nena Rees 76 Copy two sided documents manually ssssse nennen 76 Load originals for scanning 5 det eco bo Eee Uo redd trece doe tu dol corra Deed ea Fe eU dea ewe D a 78 USE SCAN e 79 10 Fax Scan methods isnin dente ede oc vence sea pnus dados a a a aa A AANA 79 Use the Scan To feature ssssssssssssessee enne enne en nennen nennen nnns 81 Canceling Ez scan JOD REL 83 RI 84 SCAM ile TOMM AL EET 84 Scanner resolution and color ire ee eid e mi eet E eta a n eue hide aide 84 Scar quality 2 cet A Ee beta Eee ce nob ene HERR RR ERR eo exe Rods 85 DCAM AID OOK qM 87 Sienp Realjomeer T M 88 zara 90 Setup eheu ases rip RENI E RUE CU REIR PUER CHESTNUT RREISA EUH at ce PR HIA ey 91 Install and connect the hardware ssssssssssee eem ennemis 91 Configure fax Settings deed Medie Mesi aee be
122. ent or a photo to a computer results in the file being saved as a TIF file e Scanning a document to email results in the file being saved as a PDF file e Scanning a photo to e mail results in the file being saved as a JPEG file NOTE Different file types can be selected when using the scan software program Scanner resolution and color If you are printing a scanned image and the quality is not what you expected you might have selected a resolution or color setting in the scanner software that does not match your needs Resolution and color affect the following features of scanned images e Image clarity e Texture of gradations smooth or rough e Scan time e File size Scanning resolution is measured in pixels per inch ppi NOTE Scanning ppi levels are not interchangeable with printing dpi dots per inch levels Color grayscale and black and white define the number of colors possible You can adjust the scanner hardware resolution to up to 1200 ppi The software can perform an enhanced resolution up to 19 200 ppi You can set color and grayscale at 1 bit black and white or at 8 bit 256 levels of gray or color to 24 bit true color The resolution and color guidelines table lists simple tips that you can follow to meet your scanning needs NOTE Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning process Before setting the resolut
123. ental specifications 211 environmental stewardship program 215 EPS files troubleshooting 197 error messages control panel 164 critical 168 error messages fax 126 error report fax printing 131 error correction setting fax 132 errors PostScript 198 EU statement for telecom operation 220 European Union waste disposal 217 event log 142 express software installation 7 extended warranty 207 extension phones receiving faxes from 111 sending faxes from 123 F factory set defaults restoring 163 faded print 179 ENWW fax ad hoc groups 117 answer mode 16 107 autoreduction 109 billing codes 105 blocking 110 canceling 112 contrast setting 103 delaying sending 123 deleting from memory 113 detect dial tone settings 102 dial prefixes 101 dialing tone or pulse 104 error messages 126 error report printing 131 error correction 132 extension phone receiving 111 factory set defaults restoring 163 forwarding 107 glass size setting 104 group dial entries 119 jams troubleshooting 170 manual dialing 116 pauses inserting 96 polling 99 receive log 146 receiving from software 108 receiving when you hear fax tones 125 redial manually 118 redial settings 102 reports 13 reports printing all 130 reports troubleshooting 137 reprinting from memory 124 resolution 103 104 ring patterns 108 ring type 16 rings to answer 106 security password protection 99 security private receive 100 send by using speed dial 119 sendlog 1
124. enu item Description Print T 30 trace Never Prints or schedules a report that is used to troubleshoot fax transmission issues If error At end of call Now Cleaning mode Cleans the product when specks or other marks appear on printed output The cleaning process removes dust and excess toner from the paper path When selected the product prompts you to load plain Letter or A4 paper in tray 1 Press OK to begin the cleaning process Wait until the process completes Discard the page that prints USB speed High Sets the USB speed Full Less paper curl On When printed pages are consistently curled this option sets the product to a mode that reduces curl Off The default setting is Off Archive print On When printing pages that will be stored for a long time this option sets the product to a mode that reduces toner smearing and Off dusting The default setting is Off Restore defaults Sets all customized settings to the factory default values Table 2 8 Network config menu Menu item Sub menu item Description TCP IP config Automatic Automatic automatically configures all the TCP IP settings via DHCP BootP or AutolP Manual Manual requires you to manually configure the IP address subnet mask and default gateway The control panel prompts you to specify values for each address section Use the arrow buttons to increase or decrease the value Press OK to accept the value and move the cursor to the nex
125. epair HP will pay all shipping and part return costs and determine the courier carrier to be used 204 Appendix B Service and support ENWW Print cartridge limited warranty statement ENWW This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the device product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT
126. ersheet 33 pages per sheet Windows 62 printing on special media 56 select size and type 52 size changing 73 size selecting 58 source selecting 58 supported sizes 47 troubleshooting 183 type changing 73 type selecting 58 wrinkled 182 memory deleting faxes 113 error messages 166 reprinting faxes 124 menu control panel access 11 Copy setup 12 Fax functions 11 Fax Job status 11 Fax setup 14 ENWW Network config 19 Reports 12 Service 19 System setup 17 menu map printing 141 mercury free product 216 messages control panel 164 critical 168 Microsoft Word faxing from 122 model comparison 1 number locating 5 modems connecting 92 multiple pages per sheet 33 62 N n up printing Windows 62 network configuring 19 37 device polling 149 IP address configuration 42 link speed settings 42 operating systems supported 38 product discovery 39 protocols supported 39 troubleshooting 194 Network config menu 19 network configuration page 41 network port locating 5 setting up 40 network report printing 141 Network Settings tab HP ToolboxFX 150 networks HP Web Jetadmin 152 Macintosh installation 29 New Zealand telecom statements 220 noise specifications 211 number of copies changing 67 Oo OCR software 81 on off switch locating 4 online support 206 ENWW operating environment specifications 211 operating systems supported 6 7 22 28 operating systems networks 38 optical character recognitio
127. es see Fax on page 89 Fax receive log The HP ToolboxFX fax receive log provides a list of all recently received faxes and information about them including the date and time received job number fax number page count results and an abbreviated fax image The fax receive log can be used to block future faxes Check the Block Fax box next to a received fax listed on the log When a computer that is connected to the product receives a fax the fax contains a View link Clicking this link opens a new page that provides information about the fax Click on any column heading in the fax receive log to re sort the information in that column in ascending or descending order The Results column provides the fax status If the fax attempt was unsuccessful this column provides a description of why the fax was not received NOTE You must click Apply before the changes take effect For more information about faxes see Fax on page 89 Block Faxes Block Faxes provides a list of all numbers that are blocked Add modify or delete blocked fax numbers on this tab Help The HP ToolboxFX Documentation tab contains links to the following main pages e Troubleshooting e Animated demonstrations e User Guide View information about the product usage warranty specifications and support The user guide is available in both HTML and PDF format 146 Chapter 11 Manage and maintain the product ENWW System Settings The HP ToolboxFX
128. es product conditions such as a jam or an empty tray After you correct a problem with the product click Refresh status to update the product status Supplies Status View detailed supplies information such as the estimated percent of life remaining in the print cartridge and the number of pages that have been printed with the current print cartridge This page also has links to order supplies and to find recycling information Device Configuration View a detailed description of the current product configuration including the amount of memory installed and whether optional trays are installed Network Summary View a detailed description of the current network configuration including the IP address and network status Print Info Pages Print the configuration page and various other information pages that are available for the product such as the supplies status page and the demo page Event Log View a history of product errors The most recent error is at the top of the list The event log is a four column table where the product events are logged for your reference The log contains codes that correspond to the error messages that appear on the product control panel display The number in the Page Count column specifies the total number of pages that the product had printed when the error occurred The event log also contains a brief description of the error For more information about error messages see Control panel messages on page 164
129. es take effect HP ToolboxFX 147 Paper handling Use the HP ToolboxFX paper handling options to configure the default settings These are the same options that are available on the product control panel For more information see Control panel on page 9 Three options are available for handling print jobs when the product is out of media e Select Wait for paper to be loaded e Select Cancel from the Paper out action drop down list to cancel the print job e Select Override from the Paper out time drop down list to send the print job to another paper tray The Paper out time field specifies how long the product waits before acting on the selections You can specify from 0 to 3600 seconds amp NOTE You must click Apply before the changes take effect Print quality Use the HP ToolboxFX print quality options to improve the appearance of print jobs These are the same options that are available on the product control panel For more information see Control panel on page 9 The four options provided for controlling print quality are resolution REt Resolution Enhancement technology print density and EconoMode e Resolution Select 600 resolution for average print jobs and Fast Res 1200 for higher quality print jobs e REt You can turn on REt which HP provides for improved print quality e Print density For increased print density select a higher number For decreased print density select a lower number
130. ess to the EWS type the IP address for the product in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Information pages on page 140 NOTE For Macintosh operating systems you can use the EWS over a USB connection after installing the Macintosh software included with the product Features ENWW The EWS allows you to view product and network status and manage printing functions from a computer With the EWS you can complete the following tasks e X View product status information e Determine the remaining life on all supplies and order new ones e X View and change part of the product configuration e X View and print some internal pages e Select the language in which to display the EWS pages e View and change network configuration e Set change or clear the product security password see Turn on password protection on page 99 NOTE Changing network settings in the EWS might disable some of product software or features Embedded Web server 151 Use HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals The intuitive browser interface simplifies cross platform management of a wide range of devices including HP and non HP devices Management is proactive allowing network administrators the ability to resol
131. et to Original 100 188 Chapter12 Problem solve ENWW Scan problems Solve scanned image problems ENWW Problem The scanned image is of poor quality Cause The original might be a second generation photo or picture Solution To eliminate the patterns try reducing the size of the image after scanning Print the scanned image to see if the quality is better Verify that the resolution settings are correct for the type of scan job that you are performing See Scanner resolution and color on page 84 For best results use the flatbed scanner for scanning rather than the automatic document feeder ADF The image that appears on the screen might not be an accurate representation of the quality of the scan Try adjusting your computer monitor settings to use more colors or levels of gray Typically you make this adjustment by opening Display in Windows Control Panel Try adjusting the resolution settings in the scanner software See Scanner resolution and color on page 84 The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF See Load paper and print media on page 49 The scanner might be dirty Clean the scanner See Clean the scanner glass on page 85 The graphics settings might not be suitable for the type of scan job that you are performing Try changing the graphics settings See Scanner resol
132. f images printed might affect printing Change the order in which the images are printed For example have the lighter image atthe top of the page and the darker image farther down the page A power surge might have affected the product If the defect occurs later in a print job turn the product off for 10 minutes and then turn on the product to restart the print job Media handling problems Use the information in this section when the product experiences media handling problems 182 Chapter 12 Problem solve ENWW Print media guidelines For best results make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges For best quality printing use a smooth type of paper Generally smoother media produces better results If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper Do not use media that is designed for inkjet printers only Use media that is designed for laser printers Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised or embossed letterhead The product uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second
133. f the message Too many devices might be connected to the telephone line Do not attach more than three devices to the line Remove the last device that was connected and determine whether the product works If not continue removing devices one at a time and retry after removing each one The telephone line might not be working Do one of the following e Increase the volume on the product and then press Start Fax on the control panel If a dial tone exists the telephone line is working e Disconnect the product from the telephone jack and then connect a telephone Try to make a telephone call to verify that the telephone line is working ENWW Solve fax problems 135 Problem Cause Solution The product is not answering incoming fax calls A voice messaging service might be interfering with the product as it attempts to answer calls Do one of the following e Disable the messaging service e Get a telephone line that is dedicated to fax calls e Setthe product answer mode to Manual In manual mode you must start the fax receive process yourself e Leave the product set to automatic mode and lower the rings to answer setting for the product to a number less than the rings to answer setting for the voice mail The product will answer all incoming calls The product might be out of paper and the memory is full Refill the media input tray Press OK The product prints all
134. fies certified equipment This certification means the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution can be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is 0
135. fy that you are using the correct installation procedure and the Use a word processing correct port setting program to send a print job to the product The cable is not connected correctly Reconnect the cable An incorrect driver is selected Select the proper driver There is a port driver problem in Microsoft Uninstall and then reinstall the product Windows software Verify that you are using the correct installation procedure and the correct port setting 8 Does the product scan to the The cable is not connected correctly Reconnect the cable computer Initiate a scan from the basic desktop software at your computer Software is not installed correctly or an error occurred during software installation Uninstall and then reinstall the product software Verify that you are using the correct installation procedure and the correct port setting If the error persists turn off the product and then turn on the product Restore the factory set defaults Restoring the factory set defaults returns all of the settings to the factory defaults and it also clears the fax header name phone number speed dials and any stored faxes in the product memory A CAUTION This procedure also clears all fax numbers and names that are associated with one touch keys and speed dial codes and deletes any pages that are stored in the memory The procedure then automatically restarts the product ENWW 1 2 On the product contr
136. g 4 priority settings 23 28 private receive 100 problem solving Macintosh problems 196 PostScript errors 198 problem solving Windows issues 196 product model comparison 1 serial number locating 5 protocol settings fax 132 protocols networks 39 PS Emulation drivers 22 pulse dialing 104 Q quality copy settings 70 copy troubleshooting 186 HP ToolboxFX settings 148 print settings Macintosh 32 print settings Windows 193 print troubleshooting 179 192 scans troubleshooting 189 191 R Readiris OCR software 81 receiving faxes answer mode setting 107 autoreduction settings 109 blocking 110 error report printing 131 from extension phone 111 from software 108 log HP ToolboxFX 146 polling 99 reprinting 124 ring patterns settings 108 rings to answer settings 106 silence detect mode 109 stamp received setting 110 troubleshooting 135 when you hear fax tones 125 recommended software installation 6 recycling HP printing supplies returns and environmental program 216 recycling supplies 154 redial manually 118 redialing automatically settings 102 redistribute toner 155 reducing documents copying 68 regulatory information 214 removing Macintosh software 30 removing software Windows 24 repacking device 207 repetitive defects troubleshooting 182 replacing print cartridges 155 reports configuration page 13 140 demo page 12 140 fax 13 menumap 13 141 network report 13 141 PCL 6 font list 14 PCL fo
137. g converter is used HP does not guarantee that the product will be compatible with digital environments or digital to analog converters DSL A digital subscriber line DSL uses digital technology over standard copper telephone wires This product is not directly compatible with digital signals However if the configuration is specified during DSL setup the signal can be separated so that some of the bandwidth is used to transmit an analog signal for voice and fax while the remaining bandwidth is used to transmit digital data amp NOTE Notall faxes are compatible with DSL services HP does not guarantee that the product will be compatible with all DSL service lines or providers The DSL modem requires a high pass filter The service provider typically provides a low pass filter for normal telephone wiring Ef NOTE Contact the DSL provider for more information or for assistance ENWW Use fax 113 PBX The productis an analog device that is not compatible in all digital phone environments Digital to analog filters or converters may be needed for faxing functionality If faxing issues occur in a PBX environment it might be necessary to contact the PBX provider for assistance HP does not guarantee that the product will be compatible with digital environments or digital to analog converters Contact the PBX provider for more information and for assistance ISDN Contact the ISDN provider for more information and for as
138. g the contrast settings 136 Chapter 10 Fax ENWW Performance problems ENWW Problem Cause Solution Faxes are transmitting or being received very slowly The fax might be very complex such as one with many graphics Complex faxes take longer to be sent or received Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed The receiving fax machine might have a slow modem speed The resolution at which the fax was sent or is being received might be very high The product sends the fax only at the fastest modem speed that the receiving fax machine can accept To receive the fax call and ask the sender to lower the resolution and resend the fax To send the fax lower the resolution and resend the fax The telephone line might be experiencing line noise Hang up and resend the fax Have the telephone company check the telephone line If the fax is being sent via a digital phone line contact the service provider The fax is being sent via an international call Allow more time to transmit fax jobs internationally The original document has a colored background Reprint the original document with a white background and then resend the fax The fax activity logs or fax call reports are printing at inappropriate times The fax activity log or fax call reports settings are not correct Print a configuration page an
139. g the device If HP Customer Care determines that your device needs to be returned to HP for repair follow the steps below to repack the device before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain the print cartridge A CAUTION Itis extremely important to remove the print cartridge before shipping the device A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light 2 Remove and retain the power cable interface cable and optional accessories 3 If possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment Extended warranty HP Support provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a 1 to 3 year period from date of the HP product purchase The customer must purchase HP Support within the stated factory warranty For more information contact the HP Customer Care Service an
140. ges print Macintosh status 34 characters troubleshooting 181 cleaning automatic document feeder 158 exterior 160 glass 85 160 lid backing 159 paper path 157 scanner glass 70 scanner strip 71 159 collating copies 69 color scanning settings 85 color scanning settings 84 comparison product models 1 configuration page printing 140 contacting HP 206 contrast settings copy 71 fax 103 control panel cleaning page printing 157 HP ToolboxFX system settings 149 menus 11 messages troubleshooting 164 scanning from Macintosh 35 settings 23 28 supplies status checking from 153 Index 231 control panel troubleshooting display problems 170 copying books 74 canceling 68 changing default number 68 collating 69 contrast adjusting 71 double sided 76 draft setting 72 edge to edge 72 enlarging 68 light dark settings 71 loading ADF 66 loading flatbed scanner 67 media settings 72 media sizes 72 media types 73 media troubleshooting 187 mixed size originals 76 multiple copies 67 one touch 67 photos 75 quality adjusting 70 quality troubleshooting 186 reducing 68 restore default settings 74 setup menu 12 size troubleshooting 188 troubleshooting 188 two sided manually 76 cover pages 32 57 creases troubleshooting 182 crooked pages 182 184 curled media 181 custom size copies 68 custom size paper settings Macintosh 32 customer support online 206 repacking device 207 D dark copying 186 darkness contrast
141. group dial entry press the appropriate alphanumeric button repeatedly until the letter that you need appears Then press the up arrow button to select that letter and move to the next space The following table shows which letters and numbers appear on each alphanumeric button 94 Chapter 10 Fax ENWW Key number Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjkl5 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 E amp RW space NOTE Use the up arrow button to move the cursor on the control panel and use the down arrow button to delete characters Manage the phone book You can store frequently dialed fax numbers or groups of fax numbers as speed dials or group dial entries In the product phone book a total of 120 entries are available for speed dials and group dial entries For example if you program 100 of the entries as speed dials the remaining 20 can be used for group dials Ef NOTE Speed dials and group dial entries are more easily programmed from HP ToolboxFX or the embedded Web server For more information see the HP ToolboxFX online Help or Embedded Web server on page 151 Use phone book data from other programs Ef NOTE Before a phone book from another program can be imported you must use the export feature in that other program HP ToolboxFX can import contact information from other software program phone books The following
142. gs e Standard This setting provides the lowest quality and the fastest transmission time e Fine This setting provides a higher resolution quality than Standard that is usually appropriate for text documents e Superfine This setting is best used for documents that mix text and images The transmission time is slower than Fine but faster than Photo e Photo This setting produces the best images but greatly increases the transmission time Change fax settings 103 Set the default resolution setting 1 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK 2 3 4 Use the arrow buttons to select Def Resolution and then press OK 5 Use the arrow buttons to change the resolution setting 6 Press OK to save the selection Set the resolution for the current fax job 1 On the control panel press Resolution to show the current resolution setting 2 Use the arrow buttons to select the appropriate resolution setting 3 Press OK to save the selection 99 Ef NOTE This procedure changes the fax resolution for the current fax job For instructions about changing the default fax resolution see Set the default resolution setting on page 104 NOTE To change the fax contrast or glass scan size you must change the default settings See Set the default light dark contrast setting on page 103 or Set the default glass
143. he service allows you to have more than one telephone number on a single line Each telephone number has a unique ring pattern so that you can answer voice calls and the product can answer fax calls If you subscribe to a ring pattern service with a telephone company you must set the product to answer the correct ring pattern Not all countries regions support unique ring patterns Contact the telephone company to determine if this service is available in your country region NOTE f you do not have ring pattern service and you change the ring pattern settings to something other than the default All Rings the product might not be able to receive faxes The settings are as follows e All Rings The product answers any calls that come through the telephone line e Single The product answers any calls that produce a single ring pattern e Double The product answers any calls that produce a double ring pattern e Triple The product answers any calls that produce a triple ring pattern e Double amp Triple The product answers any calls that produce a double ring or triple ring pattern To change ring patterns for call answering complete the following steps 1 Onthe control panel press Setup N Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK 2 3 4 Use the arrow buttons to select Answer Ring Type and then press OK 5 Use the arrow buttons to select
144. he media Make sure that the top of the media is forward and the side to be printed on is facing up 3 Adjust the media guides to the length and width of the media 4 On the printer driver on the Paper tab or the Paper Quality tab select the media type from the Paper Type drop down list A CAUTION Be sure to set the correct media type in the product settings The product adjusts the fuser temperature according to the media type setting When printing on special media such as transparencies or labels this adjustment prevents the fuser from damaging the media as it passes through the product 5 Print the document 56 Chapter7 Print tasks ENWW Use different paper and print covers Follow these instructions for printing a first page that is different from other pages in the print job 1 8 ey Soe SIN On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Paper Quality tab In the Special pages list box click Print pages on different paper Click Settings Select the settings that you want to use to print specific pages on different paper Click Add Click OK to return to the Paper Quality tab Click OK oh NOTE The paper size must be the same for all pages of the print job Print a blank first page ENWW 1 o N O U de M On the File menu in the software program click Print Select the driver and then c
145. hipping 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit http www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off ata U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit http www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Non US returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new printer supply item or visit http www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product contains a battery that might
146. his is a warning message only Job output might be affected Device is busy Try again later The product is currently in use Wait for the product to finish the current job Doc feeder jam Clear Reload A piece of media is jammed in the ADF tray Open the document release door clear the jam close the document release door and reload the paper into the ADF tray If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Doc feeder jam DATE TIME ADF has not been cleared since previous jam Clear the jam Document feeder mispick Reload Media in the ADF tray was not picked up Remove the media from the ADF tray and then reload it Clean the ADF pickup roller See Clean the automatic document feeder ADF pickup roller assembly on page 158 If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Door open The print cartridge door is open Close the print cartridge door Engine comm error The product experienced a print engine communication error This is a warning message only Job output might be affected Engine error press OK The product experienced a print engine error This is a warning message only Job output might be affected ENWW Control panel messages 165 Table 12 1 Alert and warning messages continued Control p
147. hoto Text Def light dark Sets the default contrast option Def Collation On Sets the default collation option Off Def of copies Range 1 99 Sets the default number of copies Def Reduce Enlrg Original 100 Lgl gt Ltr 78 Lgl gt A4 83 A4 gt Ltr 94 Ltr gt A4 97 Full Page 91 Fit to page 2 pages sheet 4 pages sheet Custom 25 400 Sets the default percentage to reduce or enlarge a copied document Def Copy Draft Def Multi page On Off On Off Sets the default draft mode option Sets the default multi page flatbed copy option Restore defaults Table 2 4 Reports menu Menu Item Demo page 12 Chapter 2 Control panel Sub menu item Sub menu item Sets all customized copy settings to the factory default values Description Prints a page that demonstrates print quality ENWW Table 2 4 Reports menu continued Menu Item Sub menu item Sub menu item Description Fax Reports Fax Confirmation Never Sets whether or not the product prints a confirmation report after a successful sending or receiving job Every fax Send fax only Receive fax Include 1st page On Sets whether or not the product includes a thumbnail image of the first page of the fax on the report Off Fax Error Report Every error Sets whether or not the product prints a report after a failed sending or receiving job Send Error Receive Error Never Last Call
148. ia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser 224 AppendixD Regulatory information ENWW Substances table China A SH DR ARE PR FR T f In ins RAE PRIN II ES ru h e AA S V RAM ICR n ER AME BURR BY TBE AA EK Pb Hg Cd Cr VI PBB PBDE Fy Ea s x 0 X X 0 0 i EHLE X 0 0 0 0 0 des AX 0 0 0 0 0 0 XLI S 0 0 0 0 0 0 Fee A E X 0 0 0 0 0 CE f X 0 0 0 0 0 0 AANA EAT BH IRR MERKA ek SI RP SJ T11363 2006 5 bie ti BES X FAN FELCTBE ATI TAIRA BLARE KAERA SEM te SJ T11363 2006 1 bie tl BES ik SL ALAS e ae FRUI BRE PER i EE 8 SCR PSE REP RE A TP AE o
149. ices plug all of the devices into their power Sources Set up fax with a telephone answering machine e Setthe product rings to answer setting for at least one ring more than the number of rings for which the answering machine is set e lfananswering machine is connected to the same telephone line but on a different jack in another room for example it might interfere with the product s ability to receive faxes Setup for stand alone fax 1 Unpack and set up the product 2 Setthe time date and fax header See Configure fax settings on page 93 3 Set other settings as necessary to configure for the product environment Configure fax settings The product fax settings can be set from the control panel from HP ToolboxFX or from the embedded Web server Atthe initial set up process the HP Fax Setup Wizard can be used to configure the settings In the United States and many other countries regions setting the time date and other fax header information is a legal requirement Use the control panel to set the fax time date and header To use the control panel to set the date time and header complete the following steps 1 Atthe control panel press Setup 5 2 Use the arrow buttons to select System setup and then press OK 3 Use the arrow buttons to select Time Date Press OK 4 Use the arrow buttons to select the 12 hour clock or 24 hour clock and then press OK 5 Use the alphanumeric buttons to enter the cur
150. ight on If the light is blinking you might need to wait until the current job is completed Is the product control panel display blank e Make sure the product is turned on e Make sure the product is installed correctly Does a message other than Ready appear on the product control panel display e See your product documentation for a complete list of control panel messages and corrective actions Resolve communication problems with the network Check the following items to verify that the product is communicating with the network This information assumes you have already printed a network configuration page see Information pages on page 140 1 Are there any physical connection problems between the workstation or file server and the product Verify that the network cabling connections and router configurations are correct Verify that the network cable lengths meet network specifications Are the network cables connected properly Make sure that the product is attached to the network using the appropriate port and cable Check each cable connection to make sure it is secure and in the right place If the problem continues try a different cable or ports on the hub or transceiver The amber activity light and the green link status light next to the port connection on the back of the product should be lit Is the product link speed setting set correctly Hewlett Packard recommends leaving this setting in automatic mode
151. indows Vista 32 bit and 64 bit e Windows 2003 Server 32 bit Supported printer drivers for Windows e PCL5 e PCL6 e PS level 3 emulation The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver Select the correct printer driver for Windows Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device using a printer language Check the installation notes and readme files on the device CD for additional software and languages e Use the PCL 6 printer driver for the best overall performance e Use the PCL 5 printer driver for general office printing e Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs or for postscript flash font support 22 Chapter3 Software for Windows ENWW Priority for print settings Changes to print settings are prioritized depending on where the changes are made o E NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are worki
152. ing services protocols that are supported on the product Table 5 1 Printing Service name Description port 9100 Direct Mode Printing service Line printer daemon LPD Printing service Table 5 2 Network product discovery Service name Description SLP Service Location Protocol Device Discovery Protocol used to help find and configure network devices Used primarily by Microsoft based software programs mDNS multicast Domain Name Service also known as Device Discovery Protocol used to help find and configure Rendezvous or Bonjour network devices Used primarily by Apple Macintosh based software programs NOTE MDNS is supported for IPv4 only Table 5 3 Messaging and management Service name Description HTTP hypertext transfer protocol Allows Web browsers to communicate with embedded Web server EWS embedded Web server Allows a user to manage the product through a Web browser SNMP simple network management protocol Used by network programs for product management SNMP V1 and standard MIB II Management Information Base objects are supported Table 5 4 IP addressing Service name Description DHCP dynamic host configuration protocol For Automatic IP address assignment DHCP server provides the product with an IP address Generally requires no user intervention for product to obtain IP address from a DHCP server BOOTP bootstrap protocol For Automatic IP address a
153. ing the number of dots Highly colored areas consist of a large number of dots while lighter areas consist of a smaller number of dots HP Director A software screen that is used when working with documents When the document is loaded into the automatic document feeder ADF and the computer is connected directly to the product the HP Director appears on the computer screen to initiate faxing copying or scanning HP ToolboxFX HP ToolboxFX is a program that provides access to the product management and troubleshooting tools embedded Web server and product documentation HP ToolboxFX does not support Macintosh operating systems ISDN Integrated Services Digital Network ISDN is a suite of internationally adopted standards for end to end digital communication over the public telephone network link A connection to a program or device that can be used to send information from the product software to other programs such as e mail electronic fax and OCR links optical character recognition OCR software OCR software converts an electronic image of text such as a scanned document into a form that word processor spreadsheet and database programs can use pixels per inch ppi A measurement of resolution that is used for scanning Generally more pixels per inch result in a higher resolution more visible detail in the image and a larger file size printer driver A printer driver is a program that software programs use to gain access to a
154. input tray In tray 1 verify that the paper length guide is in the correct position for the media size that you are using Reload the media in the input tray and press Setup to continue the job If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 166 Chapter 12 Problem solve ENWW Table 12 1 Alert and warning messages continued Control panel message Description Recommended action Non HP supply Installed A new supply has been installed that is not made by HP This message appears for several seconds and then the product returns to the Ready state If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs that are required as a result of using non HP supplies is not covered under HP warranty Order black Cartridge Print cartridge is low Order a new print cartridge Page too complex press OK The product could not print the current page because of its complexity Press Setup N to clear the message Allow the product to finish the job or press Cancel to cancel the job Scanner reserved for PC scan A computer is using the product to create a scan Wait until the computer scan has finished or cancel the scan from the computer software or press Cancel Scanning error Cannot connect The product cannot transmit scan information to a computer Verif
155. int quality problems such as toner specks or smearing HP ToolboxFX provides an easy method for cleaning the paper path For more information see Clean the paper path from HP ToolboxFX on page 157 Device polling You can turn off HP ToolboxFX device polling to reduce network traffic but doing so also disables some HP ToolboxFX features pop up alerts fax log updates the ability to receive faxes to this computer and scanning using the Scan To button Ef NOTE You must click Apply before the changes take effect Print Settings The HP ToolboxFX Print Settings tab contains links to the following main pages e Printing Change the default product print settings such as number of copies and paper orientation e PCLS5e View and change the PCL5 settings e PostScript View and change the PS settings Printing Use the HP ToolboxFX printing settings options to configure the settings for all print functions These are the same options that are available on the product control panel For more information see Control panel on page 9 AIh E NOTE You must click Apply before the changes take effect ENWW HP ToolboxFX 149 PCL 5e Use the PCL 5 options to configure the settings when you are using the PCL 5 print personality These are the same options that are available on the PCL5 menu on the control panel 99 Ef NOTE You must click Apply before the changes take effect PostScript Use the Pos
156. ion and color determine how you are going to use the scanned image NOTE The best resolution for color and grayscale images is achieved by scanning from the flatbed scanner rather than from the automatic document feeder ADF 84 Chapter9 Scan ENWW Resolution and color guidelines Color The following table describes the recommended resolution and color settings for different types of scan jobs Intended use Recommended resolution Recommended color settings Fax 150 ppi e Black and White E mail 150 ppi e Black and White if the image does not require smooth gradation e Grayscale if the image requires smooth gradation e Color if the image is in color Edit text 300 ppi e Black and White Print graphics or text 600 ppi for complex graphics or if you e Black and White for text and line art want to significantly enlarge the document e Grayscale for shaded or colored graphics and photos 300 ppi for normal graphics and text e Color if the image is in color 150 ppi for photos Display on screen 75 ppi e Black and White for text e Grayscale for graphics and photos e Color if the image is in color You can set the color values to the following settings when scanning Setting Recommended use Color Use this setting for high quality color photos or documents in which the color is important Black and White Use this setting for text documents Grayscale Use this setting when file s
157. ion to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function ofthe product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL ENWW Hewlett Packard limited warranty statement 203 INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective
158. ize is an issue or when you want a document or photograph to be scanned quickly Scan quality Clean the scanner glass Dirty glass from fingerprints smudges hair and so on slows down performance and affects the accuracy of special features such as fit to page and copy Ef NOTE If streaks or other defects appear only on copies produced using the automatic document ENWW feeder ADF clean the scanner strip step 3 It is not necessary to clean the scanner glass 1 Turn off the product unplug the power cord from the electrical socket and raise the lid Scan settings 85 2 Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass They might seep under it and damage the product 3 Clean the scanner strip by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner 4 To prevent spotting dry the glass by using a chamois or cellulose sponge 86 Chapter9 Scan ENWW Scan a book 1 Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the corner indicated by the icon on the scanner 2 Gently close the lid A CAUTION Pressing on the flatbed cover with too much forc
159. k in the country region of operation Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator New Zealand telecom statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted thatthe item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand 220 Appendix D Regulatory information ENWW Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0604 01 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet M1522n Regulatory Model Number BOISB 0604 01 Product Options
160. laration of conformity Safety statements 213 FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician amp NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules This equipment complies with FCC rules Part 68 On the back of thi
161. lates are available in the HP LaserJet Send Fax software program amp NOTE Cover sheet templates cannot be altered While fields within the templates may be edited the templates themselves are fixed forms Customize a fax cover sheet 1 Open the HP LaserJet Send Fax software program In the Fax To section provide the recipient fax number name and company In the Resolution section select a resolution setting 2 3 4 Inthe Include With Fax section select Cover Page 5 Add more information in the Notes and Subject text boxes 6 In the Cover Page Template drop down box select a template and then select Pages in Document Tray 7 Doone of the following e Click Send Now to send the fax without previewing the cover page e Click Preview to view the cover page prior to sending the fax Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received Cancel the current fax Press Cancel on the control panel Any pages that have not been transmitted are canceled Pressing Cancel also stops group dial jobs Cancel a pending fax job Use this procedure to cancel a fax job in the following situations e The product is waiting to redial after encountering a busy signal an unanswered call or a communication error e Thefaxis scheduled to be sent at a future time 112 Chapter 10 Fax ENWW Use the following steps to cancel a fax job by using th
162. lation Change the default copy collation setting 1 On the product control panel press Setup 5 2 Use the arrow buttons to select Copy setup and then press OK ENWW Use copy 69 3 Use the arrow buttons to select Def Collation and then press OK 4 Use the arrow buttons to select On or Off 5 Press OK to save the selection NOTE The factory set default for automatic copy collation is On Copy settings Copy quality Four copy quality settings are available Text Mixed Film photo and Picture The factory set default for copy quality is Mixed This setting is the best for items that contain a combination of text and graphics When making a copy of a photo or graphic you can select the Film photo setting for photos or the Picture setting for other graphics to increase the quality of your copy Select the Text setting for documents that contain mostly text Adjust the copy quality for the current job 1 On the product control panel press Quality to see the current quality setting for the copy 2 Use the arrow buttons to scroll through the quality setting options 3 Select a setting and then press Start Copy to save the selection and immediately start the copy job or press OK to save the selection without starting the job amp NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel displa
163. le or when a specified Cancel tray is empty Override e Select Wait forever to make the product wait until the correct media is loaded e Select Override to print on a different size paper after a specified delay e Select Cancel to automatically cancel the print job after a specified delay e If either Override or Cancel is chosen the control panel prompts for the number of seconds to delay Use the arrow keys to either decrease the time or increase the time up to 3600 seconds Print quality Cartridge low Range of 1 20 Sets the percentage at which the control panel generates a low toner message Replace supplies Stop at Out Override out Sets how the product reacts when it detects that the print cartridge is out Print Density Range of 1 5 Sets how much toner the product should apply to thicken lines and edges Volume settings Alarm volume Ring volume Key press volume Phoneline volume Soft Medium Loud Off Sets the volume levels for the product Time Date Settings for time format current time date format and current date Sets the time and date setting for the product Product security On Sets the product security feature When the setting is set to On you must set a personal identification number PIN Off Courier font Regular Sets Courier font values Dark 18 Chapter 2 Control panel ENWW Table 2 7 Service menu Menu item Sub m
164. lick Properties or Preferences Click the Paper Quality tab In the Special pages list box click Covers Click Settings Select the settings that you want to use to add blank or preprinted covers Click Add Click OK to return to the Paper Quality tab Click OK Use different paper and print covers 57 Resize documents Use the document resizing options to scale a document to a percentage of its normal size You can also choose to print a document on a different size paper with or without scaling Reduce or enlarge a document 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 Onthe Effects tab select of actual size and then type the percentage by which you want to reduce or enlarge the document You can also use the scroll bar to adjust the percentage 4 Click OK Print a document onto a different paper size 1 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Effects tab click Print Document On 2 3 4 Select the paper size to print on 5 To print the document without scaling it to fit make sure that the Scale to Fit option is not selected 6 Click OK Select a paper size 1 Onthe File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 On the Paper Quality tab select the size from the Paper Size drop do
165. lve the problem The print cartridge might not be a genuine HP one if you notice the following issues e You are experiencing a large number of problems with the print cartridge e The print cartridge does not look like it usually does for example the pull tab or the box is different In the United States call toll free 1 877 219 3183 Outside the United States you can call collect Dial the operator and ask to place a collect call to this telephone number 1 770 263 4745 If you do not speak English a representative at the HP fraud hotline who speaks your language will assist you Or if someone who speaks your language is not available a language line interpreter will connect approximately one minute after the beginning of the call The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline Recycle supplies To install a new HP print cartridge follow the instructions that are included in the box that contains the new supply or see the getting started guide To recycle supplies place the used supply in the box in which the new supply arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item See HP LaserJet print supplies on page 215 for more information about HP s recycling program 154 Chapter 11 Manage and maintain the product ENWW Redistrib
166. m click Print Select the driver and then click Properties or Preferences On the Paper Quality tab click EconoMode Click OK Set the print orientation 59 Create and use printing shortcuts in Windows Use printing shortcuts to save the current driver settings for reuse Shortcuts are available on most printer driver tabs You can save up to 25 printing shortcuts Create a printing shortcut 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 Onthe Printing Shortcuts tab select the print settings that you want to use Click Save As 4 Inthe Printing Shortcuts box type a name for the shortcut 5 Click OK Use printing shortcuts 1 Onthe File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 Onthe Printing Shortcuts tab select the shortcut that you want to use from the Printing shortcuts box 4 Click OK amp NOTE To use printer driver default settings select Factory Defaults 60 Chapter7 Print tasks ENWW Print on both sides of the paper duplex printing ENWW 1 o mm m ww oM Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For tray 1 load the letterhead paper with the front side down bottom edge first e Forall other trays load letterhead paper with f
167. m Sub menu item Description e TCP IP and SNMP information e Network statistics Usage page Displays the number of pages printed faxed copied and scanned by the product PCL font list Prints a list of all installed PCL 5 fonts PS font list Prints a list of all installed PS fonts PCL6 font list Prints a list of all installed PCL 6 fonts Service page Displays supported paper types copy settings and miscellaneous product settings Table 2 5 Fax setup menu fax models only Menu Item Sub menu item Sub menu item Description Fax Header Your fax number Sets the identifying information that is sent to the receiving product Company name Phone Book Individual setup Add Edit Edits the fax phone book speed dials and group dial entries The product supports up to 120 phone book entries which Delete can be either individual or group entries Group setup Add Edit group Delete group Del in group Delete all 14 Chapter2 Control panel ENWW ENWW Table 2 5 Fax setup menu fax models only continued Menu Item Sub menu item Sub menu item Description Fax Send setup Def Resolution Fine Sets the resolution for sent documents Higher resolution images have more dots per inch dpi so they show more Superfine detail Lower resolution images have fewer dots per inch and show less detail but the file size is smaller Photo Standard Def light dark Sets the darkness
168. manually to allow for pauses and dialing codes See Manual dial faxing on page 116 Send faxes internationally To send a fax to an international destination dial manually to allow for pauses and international dialing codes See Manual dial faxing on page 116 Receive a fax When the product receives a fax transmission it prints the fax unless the private receive feature is enabled and also stores it automatically to flash memory Print a stored fax when private receive feature is on To print stored faxes you must provide the private receive PIN Once the product prints the stored faxes the faxes are deleted from memory 1 2 3 4 5 6 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the alphanumeric buttons to enter the product security PIN and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Private receive and then press OK Use the arrow buttons to select Print faxes and then press OK Reprint a fax If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong type of media you can try to reprint it The amount of memory that is available determines the actual number of faxes that are stored for reprinting The most recent fax prints first the oldest fax that is in storage prints last These faxes are stored continuously Reprinting them
169. mber location ssesseeesssssssssseseeenennnn nen 5 Supported operating systems ccccccccecceeeeeeeeeeeee cee eeaecaeeeeeeeeedecedsgeaeaaeeeeceeeeeeedsedsedeeccaneeeeeeeeeenss 6 Supported product softWaLre ie este cte dnte denke se du ena eu den dera a Ya xa Ea e dune a a d Ein 6 Software included with the product sssssssssssseeeeeee mmn 6 Supported printer drivers ccc ccccesecsececcccceeceeseseeseeseeeseeeeeeeeeeseeseseseessesecececeeeeeesesaeseaaageessss 7 2 Control panel Control panel walkaround sssssssssssssssssssssssseeeree e re nn nnne ennt n nennen nne rn rere nn sensn ns 10 Control panel menus eter hee eR Ra iiaa er ER Re CR ERREN ue ee annu den ea ese n ERR RRAAE OK 11 Use the control panel menus sssssssssssssssssssee eene enereremr nnns nn sn nen nn nennen 11 Control panel main menus sssssssssssssesssee eene eene nennen nnne n nennen nennen enses 11 3 Software for Windows Supported operating systems for Windows ssssssssssssssssssee nennen erm rennen 22 Supported printer drivers for Windows ssssssssseeeeeeermen enr enne nnne rennes 22 Select the correct printer driver for Windows ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeaeeaaaeaaecaeeeeeeaeeeeeeeeeess 22 Priority for Print setings eodera d ase eb ae n Eee cobs ag oe ab asia bec ee urs 23 Change printer dri
170. might need cleaning Clean the product See Clean the paper AaBbCc path on page 157 The power source might be defective Plug the product directly into an AC outlet instead of into a power strip The fuser temperature might be too low Use the archive print feature to improve toner fusing See Archive print on page 63 Marks repeatedly appear at even The product is not set to print on the type of In the printer driver make sure that the intervals on the page media on which you want to print appropriate media type is selected Print speed might be slower if you are using heavy paper a AaBbCc Internal parts might have toner on them The problem typically corrects itself after a AaBbCc few more pages AaBbCc The paper path might need cleaning Clean the product See Clean the paper AaBbCc te path on page 157 AaBbCc The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Print cartridge on page 155 The printed page contains The media might not meet HP specifications Use a different paper such as high quality misformed characters paper that is intended for laser printers See Paper and print media on page 45 ZNaGBIOCc If characters are incorrectly formed so that Verify that the problem also occurs on the AGBP they produce a wavy effect the laser scanner configuration page If so contact HP See A
171. mulation printer driver which can be done from a software program Delete all temp files from the Temp subdirectory Determine the name of the directory by opening the AUTOEXEC BAT file and looking for the statement Set Temp The name after this statement is the Temp directory It is usually C TEMP by default but can be redefined See the Microsoft Windows documentation that came with the computer for more information about Windows error messages Solve common Macintosh problems Table 12 3 Problems with Mac OS X v10 3 Mac OS X v10 4 and Mac OS X v10 5 The printer driver is not listed in Printer Setup Utility Cause Solution The product software might not have been installed or was installed Make sure that the PPD is in the following hard drive folder incorrectly Library Printers PPDs Contents Resources lang lproj where lt lang gt represents the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lang lproj where lt lang gt represents the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The product name IP address or Rendezvous or Bonjour host name
172. n software 81 ordering supplies and accessories 202 orientation setting 59 output bin locating 4 output quality copy troubleshooting 186 HP ToolboxFX settings 148 print troubleshooting 179 192 scans troubleshooting 189 191 outside lines dial prefixes 101 pauses inserting 96 P packaging device 207 page by page scanning Macintosh 35 pages blank 184 excessive curl 183 misfeeding 184 not printing 185 skewed 182 184 pages per sheet Windows 62 paper ADF sizes supported 133 copy settings 72 curled troubleshooting 181 custom size Macintosh settings 32 document size selecting 58 fax autoreduction settings 109 first page 32 57 HP ToolboxFX settings 148 jams 170 pages per sheet 33 size changing 73 size selecting 58 source selecting 58 supported sizes 47 supported types 52 troubleshooting 183 type changing 73 type selecting 58 wrinkled 182 paper input trays feeding problems troubleshooting 184 part numbers cables 202 supplies 202 password protection 99 pauses inserting 96 PCL drivers operating systems supported 7 peer to peer printing disclaimer 38 phone book fax adding entries 119 deleting all entries 96 HP ToolboxFX tab 144 importing 95 phone numbers HP fraud hotline 154 phones receiving faxes from 111 125 phones connecting extra 93 phones downstream sending faxes from 123 photos copying 75 scanning 88 scanning troubleshooting 189 physical specifications 210 pixels per inch p
173. n 147 Documentation tab 146 Fax tab 143 Help tab 146 Network Settings tab 150 opening 142 Print Settings tab 149 Status tab 142 supplies status checking from 153 System Settings tab 147 HP Web Jetadmin 25 152 HP Authorized Dealers 206 HP UX software 26 humidity specifications environment 211 IC CS 03 requirements 219 Illegal Operation errors 196 image quality copy troubleshooting 186 HP ToolboxFX settings 148 print troubleshooting 179 192 scans troubleshooting 189 191 Index 233 information pages configuration 41 network configuration 41 input tray loading media 49 installation software express 7 recommended 6 types Windows 24 installing Macintosh software for direct connections 29 Macintosh software on networks 29 Windows software 6 24 Instant Support Professional Edition ISPE 206 interface ports cables ordering 202 locating 5 types included 3 international dialing 116 IP address automatic configuration 42 Macintosh troubleshooting 196 manual configuration 42 protocols supported 39 J jams ADF clearing 171 causes of 170 fax clearing 171 locating 171 output bin clearing 176 preventing 178 print cartridge area clearing 177 trays clearing 174 Jetadmin HP Web 25 152 K Korean EMI statement 223 L landscape orientation setting 59 laser safety statements 223 224 LaserJet Scan Windows 80 lid cleaning 159 light copying 186 234 Index light print troubleshooting 1
174. n choose to have the default number of copies be any number from 1 to 99 Change the number of copies for the current job 1 On the product control panel press of Copies 2 Use the alphanumeric buttons to type the number of copies between 1 and 99 that you want to make for your current job 3 Press Start Copy to begin copying your job NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel display ENWW Use copy 67 Change the default number of copies 1 On the product control panel press Setup 5 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Def of copies and then press OK 4 Use the alphanumeric buttons to type the number of copies between 1 and 99 that you want as the default 5 Press OK to save your selection Ef NOTE The factory set default for the number of copies is 1 Cancel a copy job To cancel a copy job press Cancel on the product control panel If more than one process is running pressing Cancel clears the process that currently appears on the product control panel display amp NOTE f you cancel a copy job clear the document from the flatbed scanner or from the automatic document feeder Reduce or enlarge copies Reduce or enlarge copies for the current job 1 On the product control panel pres
175. n press OK Use the arrow keys to select the tray to be configured and then press OK Use the arrow keys to select either Paper type or Paper size and then press OK Use the arrow keys to select a default type or size for the tray and then press OK 50 Chapter6 Paper and print media ENWW 7 ENWW Print tasks This section provides information about common printing tasks Change the print driver to match the media type and size Get help for any print option Cancel a print job Create booklets Change print quality settings Change print density Print on special media Use different paper and print covers Print a blank first page Resize documents Select a paper size Select a paper source Select a paper type Set the print orientation Use watermarks Save toner Create and use printing shortcuts in Windows Print on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Economy settings Fonts 51 Change the print driver to match the media type and size Selecting media by type and size results in significantly better print quality for heavy paper glossy paper and overhead transparencies Using the wrong setting can result in unsatisfactory print quality Always print by Type for special print media such as labels or transparencies Always print by Size for envelopes 1 On the File menu in the software program click Print 2
176. ng code count is increased for each fax page that is sent This includes all types of faxes except for poll received fax forwarded or computer downloaded faxes For an undefined group or a group dial fax the billing code count is increased for each successful fax that is sent to each destination To print a report that shows the total for each billing code see Print the billing code report on page 105 The factory set default for the billing code setting is Off The billing code can be any number from 1 through 250 Set the billing code setting 1 2 3 4 5 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Billing codes and then press OK Use the arrow buttons to select On or Off and then press OK Use billing codes 1 2 3 4 Load the document in the automatic document feeder ADF input tray or on the flatbed scanner On the control panel enter the phone number manually by speed dial or by group dial entry Press Start Fax Enter the billing code and then press Start Fax The fax job is sent and recorded in the billing code report For information about printing the billing code report see Print the billing code report on page 105 Print the billing code report The billing code report is a printed list of all of the fax billing codes and the total number
177. ng in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else Change printer driver settings for Windows To change the settings for all print To change the default settings for all To change the device configuration jobs until the software program is print jobs settings closed 1 On the File menu in the software 1 Click Start click Settings and then 1 Click Start click Settings and then program click Print click Printers Windows 2000 or click Printers Windows 2000 or Printers and Faxes Windows XP Printers and Faxes Windows XP 2 Select the driver and then click Professional and Server 2003 or Professional and Server 2003 or Properties or Preferences Printers and Other Hardware Printers and Other Hardware Devices Windows XP Home Devices Windows XP Home The
178. ning chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo globalcitizenship environment Environmental product stewardship program 217 For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment index html 218 Appendix D Regulatory information ENWW Telephone Consumer Protection Act United States The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges IC CS 03 requirements ENWW Notice The Industry Canada label identi
179. nne nnne 32 ire EET 32 Scan from the product and HP Director Macintosh ssssse eene 35 SOCAN BIS IS E ea IDEE DU EE MTE 35 Fax a document from a Macintosh computer fax models only sse 36 5 Connectivity Connect the product directly to a computer with USB ssssssseemeemem 38 Printer sharing disclaimer sssssssseseeeeneeeen nennen nmn REAA ia nennen rnnt nnne nnn nnne 38 Supported network operating systems sssssssssssssssssseseenenenenenn nennen nennen nennen 38 Supported network protocols te ree Fe etes eaae Leah Fe HR ERR EIN aaa RE IQ VR ARR ROO RARI dA aaa i QR RA R 39 Install the product on a network ssssssssssssssssssssssseneerenreenenn nennen nenne nnne nennen nennen 40 Configure the network product nersini idi adeste ka cde n abe La dde a RE o AEd da n RE RAE d dan eR PHA dan need 41 Mu 41 Change settings 7 Gb Ga E e ET Eee coi aee pa puta en pe Retos 41 IP address iier ete e rr rx er tet errore ere kd levee erede eiue rere ERU 42 Link speed setting sssssssssessseenee nenne nennen nennen nennen nennen 42 6 Paper and print media Understand paper and print media use ssssssssssssssseeeeneeneeenee nene er erre n enne nenne 46 Supported paper and print media sizes ssssssssssssssssseseemeeeenee enne nennen 47 Special
180. no document is loaded into the ADF input tray Send from glass 1 Yes 2 No appears on the control panel display To send the fax from the flatbed scanner press 1 to select Yes and then press OK After you press OK Load page X Press OK appears on the control panel display Use fax 119 5 Ifyou have already placed the document on the flatbed scanner press OK or place the document on the flatbed scanner and then press OK After scanning the page Another page 1 Yes 2 No appear on the control panel display 6 Ifyou have more pages to scan press 1 to select Yes and then repeat step 5 for each page of the fax job Or If you are finished press 2 to select No The product scans the document into memory and sends the fax to each number specified If a number in the group is busy or does not answer the product redials the number based on its redial setting If all redial attempts fail the product updates the fax activity log with the error and proceeds to the next number in the group 120 Chapter10 Fax ENWW Send a fax from the software This section contains basic instructions for sending faxes by using the software that came with the product All other software related topics are covered in the software Help which can be opened from the software program Help menu You can fax electronic documents from a computer if you meet the following requirements e The product is connected directly to the computer or connected to the c
181. nt cartridge on page 155 Toner smears appear on the media AaBbCc AaBhCc AaBkhCc AaBbCc AaBbCc The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 45 If toner smears appear on the leading edge of the paper the media guides are dirty or debris has accumulated in the print path Clean the media guides and the paper path See Clean the paper path on page 157 The print cartridge might be defective If you are using a non HP print cartridge no messages appear on the product control panel or in the HP ToolboxFX Replace the print cartridge See Print cartridge on page 155 The fuser temperature might be too low In the printer driver make sure the appropriate media type is selected Use the archive print feature to improve toner fusing See Archive print on page 63 180 Chapter 12 Problem solve ENWW Problem Cause Solution The toner smears easily when The product is not set to print on the type of In the printer driver select the Paper touched media on which you want to print Quality tab and set Paper Type to match the type of media on which you are printing Print speed might be slower if you are using AaBbCc heavy paper A C The media might not meet HP specifications Use media that meets HP specifications A See Paper and print media on page 45 AaBbCc The paper path
182. nt list 14 PS font list 14 service page 14 supplies status page 13 140 usage page 14 140 reports fax error 131 printing all 130 troubleshooting 137 reports product configuration page 41 network configuration page 41 reprinting faxes 124 ENWW resize documents Macintosh 32 resizing documents copying 68 resolution fax 103 104 scanning 84 specifications 3 restoring factory set defaults 163 ring patterns 108 ring tones distinctive 108 rings to answer setting 106 S safety statements 223 224 scale documents Macintosh 32 scaling documents copying 68 Scan to button setting up 81 scanner glass cleaning 85 glass cleaning 70 load for copying 67 loading for scanning 79 strip cleaning 71 scanning black and white 85 blank pages troubleshooting 191 books 87 canceling 83 color 84 file formats 84 from control panel 80 from control panel Macintosh 35 from HP LaserJet Scan Windows 80 grayscale 85 loading ADF 78 loading flatbed scanner 79 methods 79 OCR software 81 page by page Macintosh 35 photos 388 quality troubleshooting 189 191 resolution 84 ENWW speed troubleshooting 190 to e mail Macintosh 35 to e mail Windows 82 to file Macintosh 35 to file Windows 82 to folder Windows 82 to program Windows 82 TWAIN compliant software 80 WIA compliant software 80 scatter troubleshooting 182 security set password from control panel 99 set password from EWS 152 set passwo
183. nterference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Telecom approvals and standards appropriate for the target countries regions have been applied to this product in addition to those listed above Boise Idaho USA September 2007 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 222 Appendix D Regulatory information ENWW Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and
184. oaded incorrectly Load media in the product See Load paper and print media on page 49 for more information In the automatic document feeder ADF load the original with the narrow side forward and the side to be scanned facing up On the flatbed scanner place the original document face down with the upper left corner of the document at the corner indicated by the icon on the scanner Copies are blank The sealing tape might not have been removed from the print cartridge Remove the print cartridge from the product pull out the sealing tape and reinstall the print cartridge The original might have been loaded incorrectly In the ADF load the original with the narrow side leading into the ADF and the side to be scanned facing up On the flatbed scanner make sure that the original document is placed face down with the upper left corner of the document at the corner indicated by the icon on the scanner The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 45 The print cartridge might be defective Replace the print cartridge See Print cartridge on page 155 The wrong original was copied The ADF might be loaded Make sure that the ADF is empty Copies are reduced in size The product settings might be set to reduce the scanned image On the control panel press Reduce Enlarge and verify that it is s
185. of faxes that have been billed to each code amp NOTE After this report is printed all billing data is deleted ENWW 1 2 3 4 On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Billing report and then press OK The product exits the menu settings and prints the report Change fax settings 105 Receive fax settings Set or change number of rings to answer When the answer mode is set to Automatic the product rings to answer setting determines the number of times the telephone rings before the product answers an incoming call If the product is connected to a line that receives both fax and voice calls a shared line and that also uses an answering machine you might need to adjust the rings to answer setting The number of rings to answer for the product must be greater than the rings to answer on the answering machine This allows the answering machine to answer the incoming call and record a message if it is a voice call When the answering machine answers the call the product listens to the call and automatically answers it if it detects fax tones The default setting for rings to answer is five for the U S and Canada and two for other countries regions Use the rings to answer setting Use the following table to determine the number of rings to answer to use
186. of outgoing faxes Def glass size Letter Sets the default paper size for documents being scanned from the flatbed scanner A4 Dialing Mode Tone Sets whether the product should use tone or pulse dialing Pulse Redial if busy On Sets whether or not the product should attempt to redial if the line is busy Off Redial no answer On Sets whether the product should attempt to dial if the recipient fax number does not answer Off Redial Comm Err On Sets whether the product should attempt to redial the recipient fax number if a communication error occurs Off Dial Prefix On Specifies a prefix number that must be dialed when sending faxes from the product Off Detect dial tone On Sets whether the product should check for a dial tone before sending a fax Off Billing codes On Enables the use of billing codes when set to On A prompt will appear that asks you to enter the billing code for an Off outgoing fax Control panel menus 15 Table 2 5 Fax setup menu fax models only continued Menu Item Sub menu item Fax Recv setup Answer mode Sub menu item Automatic TAM Fax Tel Manual Description Sets the type of answer mode The following options are available e Automatic The product automatically answers an incoming call on the configured number of rings e TAM A telephone answering machine TAM is attached to the Aux phone port of the product The product will not pick up any incoming call but only listen for fax t
187. of the features and functionality of the embedded Web server see Embedded Web server on page 151 Macintosh Configure Device Macintosh Configure Device is a Web based program that provides access to information about the product for example information about supplies status and product settings Use Macintosh Configure Device to monitor and manage the product from the computer NOTE You must perform a complete software installation to use Macintosh Configure Device e Check the product status and print information pages e Check and change product system settings e Check default print settings e Check and change fax settings including fax send fax receive fax phone book and speed dial settings and fax reports e Check and change network settings including IP configuration Advanced mDNS SNMP network configuration and password You can view Macintosh Configure Device when the product is directly connected to your computer or when it is connected to the network 30 Chapter 4 Use the product with Macintosh ENWW amp NOTE You do not have to have Internet access to open and use Macintosh Configure Device View Macintosh Configure Device when the product is directly connected to the computer 1 Open HP Director by clicking the HP Director icon in the dock 2 n HP Director click Settings 3 Select Configure device to open the Macintosh Configure Device home page in a browser View Macintosh Configu
188. of the speed dial number that you want to specify Type the contact name in the Contact name window Type the fax number in the Fax number window Click Add e To add a group of contacts to the speed dial list select the row of the speed dial number that you want to specify Click Add Group Double click a contact name from the list on the left to move it to the group list on the right or select a name on the left and then click the appropriate arrow to move it to the group list on the right You can also use those two methods to move names from right to left When you have created a group type a name in the Group name window and then click OK e To edit an existing individual speed dial entry click anywhere on the row containing the contact name to select it and then click Update Type changes in the appropriate windows and then click OK e To edit an existing group speed dial entry click anywhere on the row containing the group name to select it and then click Update Make any required changes and then click OK e Todelete an entry from the speed dial list select the item and then click Delete e To move speed dial entries select the entry and then click Move or select Move and then specify the entry in the dialog box Either select Next empty row or specify the number of the row where you want to move the entry Ef NOTE If you specify a row that is occupied the new entry will overwrite the existing entry e Toimport
189. off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 Onthe control panel press Setup 4 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select All faxes and then press OK 4 Use the arrow buttons to select Error correction and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Change the fax speed The fax speed setting is the modem protocol that the product uses to send faxes It is the worldwide standard for full duplex modems that send and receive data across telephone lines at up to 33 600 bits per second bps The factory set default for the fax speed setting is High V 34 132 Chapter 10 Fax ENWW You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device Decreasing the fax speed might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 On the control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select All faxes and then press OK 4 Use the arrow buttons to select Fax Speed and then press OK 5 Use the arrow buttons to select a speed setting and then press OK Problems sending faxes ENWW
190. ofthe faxes it has saved in memory and then resumes answering fax calls Product answers voice calls as fax calls The answer mode might be set incorrectly Set the answer mode to Fax Tel Faxes are not printing The media input tray is empty Load media Any faxes that are received while the input tray is empty are stored in memory and will print after the tray has been refilled The receive to PC option might be selected and faxes are being received by the computer Check to determine whether the computer is receiving faxes The product has encountered an error Check the control panel for an error message and then see Fax error messages on page 126 Faxes are printing on two pages instead of one The autoreduction setting might not be Set correctly The incoming faxes might have been sent on larger media Turn on the autoreduction setting Adjust the autoreduction setting to allow larger pages to be printed on one page Received faxes are too light are blank or have poor print quality The product ran out of toner while printing a fax The product stores the most recently printed faxes The amount of memory that is available determines the actual number of faxes stored for reprinting As Soon as possible replace the print cartridge and then reprint the fax The fax that was sent was too light Contact the sender and have the sender resend the fax after alterin
191. ol panel press Setup N Use the arrows buttons to select Service and then press OK Use the arrows buttons to select Restore defaults and then press OK The product automatically restarts Restore the factory set defaults 163 Control panel messages The majority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the product is receiving fax data print data or scanning commands control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables To solve fax issues see Solve fax problems on page 126 Table 12 1 Alert and warning messages Control panel message Description Recommended action 10 0000 S
192. olor settings to the correct settings for your job See Scanner resolution and color on page 84 The system default is color which takes longer to scan even when scanning a monochrome original If you acquire an image through TWAIN or WIA you can change the settings so that the original scans in grayscale or black and white See the product software Help for details A print job or copy job was sent before you tried to scan If someone senta print job or copy job before you tried to scan the scan will start if the scanner is not busy However because the product and scanner share memory the scan might be slower 190 Chapter 12 Problem solve ENWW Scan quality problems Prevent scan quality problems The following are a few simple steps you can take to improve copy and scan quality e Use the flatbed scanner rather than the automatic document feeder ADF input tray to scan e Use high quality originals Load the media correctly If the media is loaded incorrectly it might skew which causes unclear images See Load paper and print media on page 49 for instructions resolution and color on page 84 for more information Adjust the software settings according to how you plan to use the scanned page See Scanner If your product frequently feeds more than one page at a time the separation pad might need to be replaced Contact HP See www hp com support ljm 1522 or the support flyer that came in the pro
193. olution more visible detail in the image and a larger file size DSL Digital subscriber line a technology that enables a high speed direct connection to the Internet through telephone lines e mail electronic mail An abbreviation for electronic mail Software that can be used to electronically transmit items over a communications network fax An abbreviation of facsimile The electronic encoding of a printed page and the transmission of the electronic page over a telephone line The product software can send items to electronic fax programs which require a modem and fax software fax functions Fax related tasks that are done from the control panel or software that affect only the current job or are done only once before returning to the Ready state such as clearing memory These functions are in their own section in the control panel menu fax settings Fax related items that when set or changed continue to use the choice made until changed again An example would be the number of times set for the product to redial a busy number These settings are in their own section of the control panel menu file format The way the contents of a file are structured by a program or group of programs ENWW Glossary 227 grayscale Shades of gray that represent light and dark portions of an image when color images are converted to grayscale colors are represented by various shades of gray halftone An image type that simulates grayscale by vary
194. omputer over a TCP IP network e The product software is installed on the computer e The computer operating system is Microsoft Windows XP Windows Vista Mac OS X v10 3 or Mac OS X v10 4 Send a fax from the software Windows XP or Vista The procedure to send a fax varies according to your specifications The most typical steps follow 1 Click Start click Programs or All Programs in Windows XP and then click Hewlett Packard Click HP LaserJet product and then click Send fax The fax software appears Enter the fax number of one or more recipients 2 3 4 Load the document in the automatic document feeder ADF input tray 5 Include a cover page This step is optional 6 Click Send Now Send a fax from the software Mac OS X v10 3 1 Load the document into the automatic document feeder ADF input tray or the flatbed scanner Open HP Director and click Fax The fax software appears Select Fax from the Print dialog 2 3 4 Enterthe fax number of one or more recipients 5 Include a cover page this step is optional 6 Click Fax Send a fax from the software Mac OS X v10 4 ENWW Using Mac OS X v10 4 you can choose between two methods of sending faxes from the product software To send a fax by using HP Director complete the following steps 1 Load the document into the automatic document feeder ADF input tray or the flatbed scanner 2 Open HP Director by clicking the icon in the dock and
195. on page 155 If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box ENWW Solve image quality problems 179 Problem Cause Solution Vertical streaks or bands appear on the page AcdBbcoG AciBbcG AdadBbrcg AdaBbcog AdaBbrcg The print cartridge might be defective If you are using a non HP print cartridge no messages appear on the product control panel or in the HP ToolboxFX Replace the print cartridge See Print cartridge on page 155 The amount of background toner shading becomes unacceptable AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The media might not meet HP specifications Use a different paper with a lighter basis weight See Paper and print media on page 45 The single sheet priority input tray might be installed incorrectly Make sure that the single sheet priority input tray is in place The print density setting is too high Decrease the print density setting throughHP ToolboxFX or the embedded Web server This decreases the amount of background shading Very dry low humidity conditions can increase the amount of background shading Check the product environment The print cartridge might be defective If you are using a non HP print cartridge no messages appear on the product control panel or in the HP ToolboxFX Replace the print cartridge See Pri
196. ones after the answering machine has picked up the call e Fax Tel The product must automatically pick up the call and determine if the call is a voice or fax call If the call is a fax call the product handles the call as usual If the call is a voice call an audible synthesized ring is generated to alert the user of an incoming voice call e Manual The user must press the Start Fax button or use an extension phone to make the product answer the incoming call Rings to answer Range of 1 9 Sets the number of rings that must occur before the fax modem answers Answer Ring Type All Rings Single Double Triple Double amp Triple Allows a user to have two or three phone numbers on a single line each with a different ring pattern on a phone System with distinctive ring service e All Rings The product answers any calls that come through the telephone line e Single The product answers any calls that produce a single ring pattern e Double The product answers any calls that produce a double ring pattern e Triple The product answers any calls that produce a triple ring pattern e Double amp Triple The product answers any calls that produce a double ring or triple ring pattern Extension Phone On When this feature is enabled the user can press the 1 2 3 buttons on the extension phone to cause the product to Off answer an incoming fax call Silence Detect On Sets whether the product c
197. ontrol panel display To send the fax from the flatbed scanner press 1 to select Yes and then press OK After you press OK Load page X Press OK appears on the control panel display If you have already placed the document on the flatbed scanner press OK or place the document on the flatbed scanner and then press OK After scanning the page Another page 1 Yes 2 No appears on the control panel display If you have more pages to scan press 1 to select Yes and then repeat step 5 for each page of the fax job or If you are finished press 2 to select No The product sends the fax to the number that it redialed If the number is busy or does not answer the product redials the number based on its redial setting If all redial attempts fail the product updates the fax activity log by adding the error 118 Chapter10 Fax ENWW Use speed dials and group dial entries Send a fax by using a speed dial 1 2 Load the document into the automatic document feeder ADF input tray or on the flatbed scanner Press the one touch key for the speed dial Or Press Phone Book use the alphanumeric buttons to specify the speed dial entry and then press OK Load the document into the automatic document feeder ADF input tray or on the flatbed scanner Press Start Fax If the pages that you wantto send are in the ADF then faxing begins automatically If the product ADF sensor detects that no document is loaded into the ADF input t
198. ops significantly while in Ready Sleep mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at www hp com go energystar Toner consumption EconoMode uses less toner which might extend the life of the print cartridge Paper use This device s manual duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program
199. ounds that are associated with incoming and outgoing faxes e The ring for incoming faxes The factory set default for the fax sounds volume is Soft Set the fax sounds line monitor volume Complete the following steps to change the fax sounds volume 1 Press Volume on the control panel 2 Use the arrow buttons to select Off Soft Medium or Loud 3 Press OK to save the selection Set the ring volume When the product is initially receiving a call a ring alert is audible The ring duration length is based on the local telephone company ring pattern length The factory set default for the ring volume is Soft 1 Press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Volume settings and then press OK 2 3 4 Use the arrow buttons to select Ring volume and then press OK 5 Use the arrow buttons to select Off Soft Medium or Loud 6 Press OK to save the selection Send fax settings Set a dial prefix A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software The maximum number of characters for a dial prefix is 50 The default setting is Off You might want to turn this setting on and enter a prefix if for example you have to dial a number such as 9 to get a telephone line outside of your company telephone system While this setting is activated you can
200. ow buttons to select Fax Confirmation and then press OK Use the arrow buttons to select the option for when you want the fax error reports to be printed Press OK to save the selection Include the first page of each fax on the fax confirmation fax error and last call reports If this option is turned on and the page image still exists in the product memory the fax configuration fax error and last call reports include a thumbnail 5096 reduction of the first page of the most recent fax that was sent or received The factory set default for this option is On 1 2 3 4 5 On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Include 1st page and then press OK Use the arrow buttons to select On and then press OK to confirm the selection Change error correction and fax speed Set the fax error correction mode Usually the product monitors the signals on the telephone line while it is sending or receiving a fax If the product detects an error during the transmission and the error correction setting is On the product can request that the portion of the fax be resent The factory set default for error correction is On You should turn off error correction only if you are having trouble sending or receiving a fax and you are willing to accept the errors in the transmission Turning
201. paper or print media guidelines sssssssssssssseeeenenneneenee eerte 48 Load paper and print media sssssssssssssssssse ener rmn nme nnn EEEE nennen nnne 49 Priority Inp t tray 1 dne tim iem dee eden HH TETEE 49 TRAY e N A dled seeded asain eed nated didnt ae ae ae 49 COMMGUPE WAYS arena E 50 7 Print tasks Change the print driver to match the media type and size ssssssee nn 52 Supported paper types and tray capacity cceccccecce eee eeeeeeeee cee eeeeeaaeeaaecaecaeeeeeeeeeeeeeess 52 Get help for any print option sssssssssesssseeeeeee em emn nennen enne nnn en nennen erre n nens EEEE 53 Cancela print JOD iii rn otn t p n t n e e e eed rt eite 54 Create eoe A i e Cm 55 Change print quality settings ssssssseeenn nennen nnnm nennen enne nnns 55 ENWW 8 Copy 9 Scan ENWW Change print density T E E 55 Print on special media ssssssssssssssssssseee eene e rtm n nnn nsn nnns nennen nennen nnne nns n nein 56 Use different paper and print covers ssssssssssssssssssseese enini rrertrer err s ness nns n enne 57 Pinta blank first page ient deer un eere etc E ESL aba a dace adu eu M de dua tege gae ze one den 57 Resize d c ments p T i a aiaa aa aa aaa a aaa aE E aa 58 Selecta paper sIZG caia i ee iere euer er AE EE Hee ves eee Re e ET EER 58 Select a paper SOUMCE RM 58 Sele
202. parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self r
203. pi scanning resolution 84 polling faxes 99 polling device 149 portrait orientation setting 59 ports cables ordering 202 locating 5 troubleshooting Macintosh 197 types included 3 PostScript driver HP ToolboxFX settings 150 PostScript errors 198 Index 235 power requirements 210 power consumption 210 power switch locating 4 PPDs Macintosh 196 ppi pixels per inch scanning resolution 84 prefixes dial 101 presets Macintosh 32 print cartridge door release locating 4 print cartridge area jams clearing 177 print cartridges HP fraud hotline 154 Macintosh status 34 part numbers 202 recycling 154 215 replacing 155 reusing 155 status checking 153 status viewing with HP ToolboxFX 142 storing 154 warranty 205 print density changing settings 55 print job canceling 54 print media supported 47 print quality HP ToolboxFX settings 148 troubleshooting 179 192 Print Settings tab HP ToolboxFX 149 printer drivers Macintosh troubleshooting 196 specifications 3 printing configuration page 140 connect to a network 40 demo page 140 direct connection to computer 38 double sided duplex Macintosh 34 double sided Windows 61 edge to edge 72 236 Index fontlists 140 Macintosh 32 menu map 141 network report 141 on different media size 58 shortcuts 60 supplies status page 140 troubleshooting 185 usage page 140 USB connection 38 priority input tray jams clearing 174 loading 49 locatin
204. ports Bow m Fax activity log Provides a chronological history of the last 40 faxes that were received sent or deleted and any errors that occurred Phone book report Lists the fax numbers that are assigned to the phone book entries including speed dials and group dial entries Block fax list Lists the fax numbers that are blocked from sending faxes to the product Last call report Provides information about the last fax sent from or received at the product On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select the report to be printed and then press OK The product exits the menu settings and prints the report 130 Chapter 10 Fax ENWW amp NOTE If you selected Fax Activity log and pressed OK press OK again to select Print log now The product exits the menu settings and prints the log Set the fax activity log to print automatically You can decide whether or not you want the fax log to print automatically after every 40 entries The factory set default is On Use the following steps to set the fax activity log to print automatically 1 2 3 4 5 6 On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Activity log
205. pplies information 1 On the product control panel press Setup S 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Supplies Status and then press OK PCL PCL 6 or PS font list Shows which fonts are currently installed in the device 1 Onthe product control panel press Setup S 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select PCL font list PS font list or PCL6 font list and then press OK Demo page Contains examples of text and graphics 1 Onthe product control panel press Setup S 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Demo page and then press OK Event log You can print the event log from HP ToolboxFX the embedded Web server or HP Web Jetadmin See HP ToolboxFX on page 142 Embedded Web server on page 151 or the Web Jetadmin Help Usage page Shows a page count for each size of paper printed the number of one sided simplexed or two sided duplexed pages and the average percentage of coverage 1 Onthe product control panel press Setup S 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Usage page and then press OK 140 Chapter 11 Manage and maintain the product ENWW ENWW Page description How to print the page Menu map 1 On the
206. press OK The control panel display shows the answer mode setting that you specified Set fax forwarding ENWW You can set your product to forward incoming faxes to another fax number When the fax arrives at your product it is stored in the memory The product then dials the fax number that you have specified and sends the fax If the product cannot forward a fax because of an error for example the number is busy and repeated redial attempts are unsuccessful your product prints the fax If the product runs out of memory while receiving a fax it terminates the incoming fax and only forwards the pages and partial pages that have been stored in the memory When it is using the fax forwarding feature the product rather than the computer must be receiving the faxes and the answer mode must be set to Automatic 1 On the control panel press Setup 5 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Forward fax and then press OK Change fax settings 107 5 Use the arrow buttons to select On or Off and then press OK 6 If you turn on the fax forwarding feature use the alphanumeric buttons to specify the fax number where the fax is to be sent and then press OK to save the selection Set up distinctive ring Ring pattern or distinctive ring service is available through some local telephone companies T
207. r creases AaBbCc The media might be loaded incorrectly or the input tray might be too full Turn overthe stack of paper in the input tray or try rotating the paper 180 in the input tray Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack See Load paper and print media on page 49 The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers See Paper and print media on page 45 Air pockets inside envelopes can cause them to wrinkle Remove the envelope flatten it and try printing again Toner appears around the printed characters The media might be loaded incorrectly Turn over the stack of paper in the tray If large amounts of toner have scattered around the characters the paper might have high resistivity Use a different paper such as high quality paper that is intended for laser printers See Paper and print media on page 45 An image that appears at the top ofthe page in solid black repeats farther down the page in a gray field AaBbCc Software settings might affect image printing In your software program change the tone darkness of the field in which the repeated image appears In your software program rotate the whole page 180 to print the lighter image first The order o
208. r or another fax machine Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Decrease the fax speed See Change the fax speed on page 132 Ask the sender to resend the fax ENWW Solve fax problems 127 Table 10 1 Alert and warning messages continued Control panel message Description Recommended action Turn off error correction mode See Set the fax error correction mode on page 132 Ask the sender to resend the fax Connect the product to a different phone line If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Fax Send error An error occurred while trying to send a fax Try resending the fax Try faxing to another fax number Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Connect the produ
209. r surface A CAUTION Pressing on the flatbed cover with too much force can break the lid hinges 4 Press Start Copy Copy photos amp NOTE Photographs should be copied from the product flatbed scanner not from the automatic document feeder ADF 1 Liftthe lid and place the photo on the flatbed scanner with the picture side down and the upper left corner of the photo at the corner indicated by the icon on the scanner 2 Gently close the lid 3 Press Start Copy ENWW Copy photos 75 Copy mixed size originals Use the flatbed scanner when making copies of mixed size originals Do not use the ADF Duplex two sided copy jobs Copy two sided documents manually Set the multiple page flatbed copy setting The multiple page flatbed copy setting must be set to On before the product will produce two sided copies from the flatbed scanner 1 On the product control panel press Setup N 2 Use the arrow buttons to select Copy setup and then press OK 3 Press OK to select Def Multi page 4 Use the arrow buttons to select On or Off 5 Press OK to save the selection amp NOTE The factory set default for automatic copy collation is On Copy two sided documents manually 1 Load the first page of the document on the flatbed scanner Press Start Copy Remove the first page and then load the second page onto the flatbed scanner Press OK and then repeat the p
210. ram the HP LaserJet Scan software program might start automatically If the HP LaserJet Scan program starts you can make changes while previewing the image If the program does not start automatically the image goes to the TWAIN compliant program immediately Start the scan from within the TWAIN compliant program See the software program Help or documentation for information about the commands and steps to use Scan from a WIA compliant program Windows XP and Vista only WIA is another way to scan an image directly into a software program such as Microsoft Word WIA uses Microsoft software to scan instead of HP LaserJet Scan software 80 Chapter9 Scan ENWW Generally a software program is WIA compliant if it has a command such as Picture From Scanner or Camera in the Insert or File menu If you are unsure whether the program is WIA compliant see the software program Help or documentation Start the scan from within the WIA compliant program See the software program Help or documentation for information about the commands and steps to use Or In the Cameras and Scanner folder double click the product icon This opens the standard Microsoft WIA Wizard which enables you to scan to a file Scanning by using optical character recognition OCR software You can use third party OCR software to import scanned text into your preferred word processing program for editing Readiris The Readiris OCR program is included on a sepa
211. rate CD ROM that shipped with the product To use the Readiris program install it from the appropriate software CD ROM and then follow the instructions in the online Help Use the Scan To feature e X Scanning from the product control panel is only supported with a full software installation HP ToolboxFX must be running to scan by using the Scan To button or the Start Scan button e Forthe best scan quality place your originals onto the flatbed scanner rather than loading them into the automatic document feeder ADF input tray e The computer that is connected to the product must be turned on Set up the product Scan To button Destinations must be set up prior to using the Scan To button on the control panel Use HP LaserJet Scan to program the folder e mail and program destinations for scanning Set up destinations on the product 1 Click Start click Programs or All Programs in Windows XP click HP click the product click Scan and then click Setup 2 Select Change the destinations that show up on the all in one control panel 3 Select Allow me to scan by pressing the scan to button on the MFP 4 The product is pre configured with the following three destinations in the dialog box e Scan a document and attach it to an e mail e Scan a photo and attach it to an e mail e Scan a document or photo and save it as a file ENWW Usescan 81 5 6 Highlight a destination and click the arrow to move to the destinations
212. ray Send from glass 1 Yes 2 No appears on the control panel display To send the fax from the flatbed scanner press 1 to select Yes and then press OK After you press OK Load page X Press OK appears on the control panel display If you have already placed the document on the flatbed scanner press OK or place the document on the flatbed scanner and then press OK After scanning the page Another page 1 Yes 2 No appears on the control panel display If you have more pages to scan press 1 to select Yes and then repeat step 5 for each page of the fax job Or If you are finished press 2 to select No When the last page of the fax has exited the product you can start sending another fax copying or scanning You can assign a speed dial to numbers that you use regularly See Create and edit speed dials on page 97 If you have electronic phone books available you might be able to use them to select recipients Electronic phone books are generated by using third party software programs Send a fax by using a group dial entry ENWW 1 2 Load the document into the automatic document feeder ADF input tray or on the flatbed scanner Press the one touch key for the group Or Press Phone Book use the alphanumeric buttons to specify the group dial entry and then press OK Press Start Fax If the pages that you wantto send are in the ADF then faxing begins automatically If the product ADF sensor detects that
213. rd from HP ToolboxFX 147 set private receive 100 sending faxes ad hoc groups 117 billing codes 105 canceling 112 delaying 123 error report printing 131 forwarding 107 from downstream telephone 123 from software 121 group dial entries 119 log HP ToolboxFX 146 manual dialing 116 speed dial 119 troubleshooting 133 serial number locating 5 service critical error messages 168 HP ToolboxFX settings 149 HP Authorized Dealers 206 part numbers 202 repacking device 207 service agreements 207 Service menu 19 Services tab Macintosh 34 settings configuration page 41 driver presets Macintosh 32 drivers 23 28 factory set defaults restoring 163 HP ToolboxFX 147 network configuration page 41 network printing 40 priority 23 28 shortcuts Windows 60 shipping device 207 shortcuts 60 shortcuts printing 60 silence detect mode 109 size 210 size copy reducing or enlarging 68 troubleshooting 188 size media tray selection 52 sizes media Fit to Page setting faxing 109 skewed pages 182 184 slow speed troubleshooting faxing 137 scanning 190 smeared toner troubleshooting 180 software components 6 direct connection installation Macintosh 29 embedded Web server 25 30 express installation 7 HP ToolboxFX 25 142 HP Web Jetadmin 25 Linux 26 Macintosh Configure Device 30 network installation Macintosh 29 ReadirisOCR 81 receiving faxes 108 recommended installation 6 scanning from TWAIN or WIA 80 sending faxes 121
214. re Device when the product is connected to a network 1 Open one of the following supported Web browsers e Safari 1 2 or later e Microsoft Internet Explorer 5 0 or later e Netscape Navigator 4 75 or later e Opera 6 05 or later 2 Enter the IP address of the product into the Web browser to open the Macintosh Configure Device home page ENWW Software for Macintosh 31 Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse Create a printing preset 1 On the File menu click Print 2 Select the driver 3 Select the print settings 4 Inthe Presets box click Save As and type a name for the preset 5 Click OK Use printing presets 1 On the File menu click Print 2 Select the driver 3 Inthe Presets box select the printing preset that you want to use amp NOTE To use printer driver default settings select Factory Default Resize documents or print on a custom paper size You can scale a document to fit on a different size of paper 1 On the File menu click Print 2 Open the Paper Handling menu 3 Inthe area for Destination Paper Size select Scale to fit paper size and then select the size from the drop down list 4 f you want to use only paper that is smaller than the document select Scale down only Print a cover page You can print a separate cover page for your document tha
215. rectly into the wall or into a different outlet Does Ready appear in the product control panel The control panel should function without error messages Control panel shows an error See Control panel messages on page 164 for a list of common messages that will help you correct the error Do information pages print Print a configuration page See Information pages on page 140 Does the product copy Place the configuration page into the ADF and make a copy The report should feed smoothly through the ADF and copies should print without print quality problems Make a copy from the flatbed as well An error message appears on the control panel display See Control panel messages on page 164 for a list of common messages that will help you correct the error Paper jams when printing Poor copy quality from the ADF Make sure that media that meets HP specifications See Paper and print media on page 45 Clean the paper path See Clean the paper path on page 157 If the print quality from the internal tests and the copy from the flatbed were acceptable clean the ADF scanning strip See Clean the scanner glass on page 85 Paper jams when printing Make sure that media that meets HP specifications See Paper and print media on page 45 Clean the paper path See Clean the paper path on page 157 Poor copy quality from the flatbed 1 Ifthe print quality from the internal
216. rent time ENWW Setup 93 6 Complete one of the following e For the 12 hour clock use the arrow buttons to move past the fourth character Select 1 for a m or 2 for p m Press OK e Forthe 24 hour clock press OK 7 Use the alphanumeric buttons to enter the current date Use two digits to specify the month day and year Press OK 8 Return to the main menu use the arrow buttons to select Fax setup then press OK 9 Use the arrow buttons to select Fax Header then press OK 10 Use the alphanumeric buttons to enter your fax number and your company name or header and then press OK Ef NOTE The maximum number of characters for the fax number is 20 use up to 25 characters for the company name Use HP Fax Setup Wizard to set the fax time date and header If you completed the software installation you are ready to send faxes from your computer If you did not complete the fax setup process at the time you installed the software you can complete it at any time by using the Fax Setup Wizard 1 Click Start and then click Programs 2 Click HP click the name of the product and then click HP Fax Setup Wizard 3 Follow the onscreen instructions in the HP Fax Setup Wizard to set the time date and fax header as well as several other settings Use of common localized letters in fax headers When using the control panel to enter your name in the header or to enter a name for a one touch key speed dial entry or
217. require special handling at end of life The batteries contained in or supplied by Hewlett Packard for this product include the following 216 Appendix D Regulatory information ENWW HP LaserJet M1522 Type Carbon monofluoride lithium Weight 0 8g Location On formatter board User removable No Batterij niet weggooien maar inleveren als KCA X Fs e RB Bl UA For recycling information you can go to www hp com recycle or contact your local authorities or the Electronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies contai
218. rformed to print a PCL job just before the PS printing job was received Download the desired font and send the print job again Verify the type and location of the font Download to the product if applicable Check with the software documentation A legal page prints with clipped margins Print job too complex You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory A PS error page prints Print job may not be PS Make sure the print job is a PS job Check to see whether the software program expected a setup or PS header file to be sent to the product 198 Chapter 12 Problem solve ENWW Table 12 4 PS errors continued Issue Cause Solution Limit Check Error Print job is too complex You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory VM Error Font Error Select unlimited downloadable fonts from printer driver Range Check Font Error Select unlimited downloadable fonts from printer driver Solve software problems 199 200 Chapter 12 Problem solve ENWW A Accessories and ordering information ENWW To order supplies in the U S go to www hp com sbso product supplies To order supplies worldwide go to www hp com ghp buyonline html To order supplies in Canada go to www hp ca catalog supplies To order supplies in Europe go to www hp com go ljsupplies
219. ring the fax transmission the product ran out of memory Only the pages that fit into memory will be printed Check that you are dialing the correct fax number Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Print all of the faxes and then have the sender resend the fax Have the sender divide the fax job into multiple jobs before resending Cancel all fax jobs or clear the faxes from memory See Delete faxes from memory on page 113 Note Adding a memory DIMM does not help resolve this issue Fax memory full Canceling send During the fax job the memory filled All pages of the fax have to be in memory for a fax job to work correctly Only the pages that fit into memory were sent Print all received faxes or wait until all pending faxes are sent Ask the sender to send the fax again Cancel all fax jobs or clear the faxes from memory See Delete faxes from memory on page 113 Fax recv error An error occurred while trying to receive a fax Ask the sender to resend the fax Try faxing back to the sende
220. rk product to which you are connecting a network hub switch gateway router or computer Press OK The product will power cycle Configure the network product 43 44 Chapter 5 Connectivity ENWW 6 Paper and print media e Understand paper and print media use e Supported paper and print media sizes e Special paper or print media guidelines e Load paper and print media e Configure trays ENWW Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide Paper or print media that does not meet these guidelines might cause the following problems e Poor print quality e Increased jams e Premature wear on the product requiring repair For best results use only HP brand paper and print media designed for laser printers or multiuse Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This rep
221. rocess until all of the pages in the original have been copied Cro ee M oo When the copy job is completed press Start Copy to return the product to Ready mode 76 Chapter8 Copy ENWW 9 Scan ENWW Load originals for scanning Use scan Scan settings Scan a book Scan a photo TT Load originals for scanning Automatic document feeder ADF amp NOTE The ADF capacity is up to 50 sheets of 80 g m or 20 Ib media It accepts media as small as 76 x 127 mm 3 x 5 inches and as large as 216 x 356 mm 8 5 x 14 inches A CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF Use the flatbed glass to scan these items 1 Insert the top end of the stack of originals into the ADF input tray with the media stack face up and the first page to be copied on top of the stack If the media is longer than letter or A4 sized paper pull out the ADF inputtray extension to support the media 2 Slide the stack into the ADF until it does not move any farther Document loaded appears on the control panel display 3 Adjust the media guides until they are snug against the media 78 Chapter9 Scan ENWW Flatbed scanner Dh E NOTE The maximum media size for flatbed scanning is letter A4 For media larger than letter A4 use the ADF 1
222. ront side up and the top edge at the back of the tray CAUTION To avoid jams do not load paper that is heavier than 105 g m 28 Ib bond On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Finishing tab select Print on both sides manually Click OK Send the print job to the product Follow the instructions in the pop up window that appears before feeding the output stack into tray 1 for printing the second half Go to the product Remove any blank paper that is in tray 1 Insert the printed stack with the printed side up and the bottom edge feeding into the product first You must print the second side from tray 1 At the control panel press OK to continue Print on both sides of the paper duplex printing 61 Print multiple pages on one sheet of paper in Windows You can print more than one page on a single sheet of paper 1 Onthe File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Finishing tab B wem In the Pages per sheet drop down list select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 5 Ifthe number of pages is greater than 1 select the correct options for Print page borders and Page order e If you need to change the page orientation click Portrait or Landscape 6 Click OK
223. row buttons to select Fax setup and then press OK Press OK to select Phone Book Use the arrow buttons to select Group setup and then press OK Use the arrow buttons to select Del in group and then press OK Use the arrow buttons to select the individual that you want to delete from the group Press OK to confirm the deletion Repeat steps 6 and 7 to delete other individuals from the group or Press Cancel if you are finished amp NOTE Deleting a speed dial entry also deletes that entry from any group dial entries that included that speed dial entry Set fax polling Security o NOTE A single password can be set from the control panel HP ToolboxFX or the embedded Web If someone else has set up a fax to be polled you can request that the fax be sent to your product This is known as polling another machine 1 2 3 On the control panel press Setup 5 Use the arrow buttons to select Fax functions and then press OK Use the arrow buttons to select Polling receive and then press OK The product dials the other fax machine and requests the fax The product includes a password feature that restricts access to many features and default settings while allowing basic functions to continue Private receive can be used to store faxes on the product until you are at the product to print them Server Turn on password protection ENWW To set up the product security password complete
224. rror persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 52 Scanner Error The product has experienced an internal Turn off the power by using the power switch hardware error wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 55 4 Error Turn off then on The product has experienced an engine Turn off the power by using the power switch communication timeout error wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 79 Error Turn off then on The product has experienced an internal Turn off the power by using the power switch firmware error wait at least 30 seconds and then turn on the power and wait for the product to initialize If you have recently installed a memory DIMM in the product turn off the product remove the memory DIMM reinstall the DIMM to 168 Chapter 12
225. rt over 164 Chapter 12 Problem solve ENWW Table 12 1 Alert and warning messages continued Control panel message Description Recommended action Canceled send Clear document The Cancel button was pressed to cancel the current job while pages were feeding from the ADF tray The cancel process does not automatically clear the ADF Remove the jammed item See Clear jams from the ADF on page 171 Then clear the items in the ADF tray and start over Comm error Receiver CSID A fax communication error occurred between the product and the receiver Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Comm error Sender CSID A fax communication error occurred between the product and the sender Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Device error press OK Generic engine error T
226. ry for any of these reasons an entry for the job appears in the fax log Print the fax activity log and check the Status column for jobs that show a Pending designation Sent faxes include a block of gray shading at the end of each page The glass fax size might be set incorrectly Verify that the setting is correct Sent faxes have data missing from the end of each page The glass fax size might be set incorrectly Verify that the setting is correct The control panel shows a low memory error 134 Chapter 10 Fax The fax might be too large or the resolution might be too high Try one of the following e Divide a large fax into smaller sections and then fax them individually e Clear stored faxes to make more memory available for outgoing faxes e Configure the outgoing fax as a delayed fax and then verify that it will send completely e Make sure that the product is using the lowest resolution setting Standard ENWW Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes Dh correctly E NOTE Use the fax cord that came with the product in order to ensure that the product functions Problem Cause Solution The product cannot receive faxes from an extension telephone The extension telephone setting might be disabled Change the extension telephone setting The fax cord might not be securel
227. s Instant on fuser technology Recovery time from Ready Sleep to start of printing 6 seconds Maximum heat dissipation for all models in Ready mode 35 BTU hour N w ES a 210 Appendix C Specifications ENWW Environmental specifications Table C 4 Environmental specifications Recommended Operating Storage Temperature 15 to 32 5 C 15 to 32 5 C 20 to 40 C 59 to 90 5 F 59 to 90 5 F 4 to 104 F Relative humidity 1096 to 8096 1096 to 8096 95 or less 1 Values are subject to change Acoustic emissions ENWW Table C 5 Acoustic emissions Sound Power Level Declared per ISO 9296 Printing 23 ppm Lwag 6 6 Bels A 66 dB A Ready Inaudible Sound Pressure Level Bystander Position Declared per ISO 9296 Printing 23 ppm Loam 92 dB A Ready Inaudible 1 Values are based on preliminary data See www hp com support ljm1522 for current information Configuration tested HP LaserJet M1522nf printing simplex using A4 paper at 23 ppm Environmental specifications 211 212 Appendix C Specifications ENWW D Regulatory information ENWW This section contains the following regulatory information FCC compliance Environmental product stewardship program Telephone Consumer Protection Act United States IC CS 03 requirements EU statement for telecom operation New Zealand telecom statements Declaration of conformity Dec
228. s and cancel the current job 4 Copy controls Use these controls to change commonly used copy settings and to start copying 5 Scan controls Use these controls to scan to e mail or to a folder 10 Chapter 2 Control panel ENWW Control panel menus Use the control panel menus To gain access to the control panel menus use the following steps Press Setup 5 N Use the arrow buttons to navigate the listings Press OK to select the appropriate option e Press Cancel to cancel an action or return to the Ready state Control panel main menus ENWW These menus are available from the control panel main menu Use the Fax Job status menu fax models only to display a list of all faxes that are waiting to be sent or have been received but are waiting to be printed forwarded or uploaded to the computer Use the Fax functions menu fax models only to configure fax functions such as scheduling a delayed fax cancelling the Receive to PC mode reprinting faxes that were previously printed or deleting faxes that are stored in memory Use the Copy setup menu to configure basic copy default settings such as contrast collation or the number of copies printed Use the Reports menu to print reports that provide information about the product Use the Fax setup menu fax models only to configure the fax phone book the outgoing and incoming fax options and the basic settings for all faxes Use the System
229. s open Utilities and then open Printer Setup Utility Software for Macintosh 29 6 Click Add Printer 7 Select Rendezvous or Bonjour as the connection type os E NOTE Depending on product configuration Appletalk or IP Printing might also be available 8 Select the device from the list 9 Click Add Printer 10 Close the Print Center or the Printer Setup Utility Remove software from Macintosh operating systems To remove the software from a Macintosh computer drag the PPD files to the trash can Supported utilities for Macintosh Embedded Web server The device is equipped with an embedded Web server which provides access to information about device and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator Apple Safari or Firefox The embedded Web server resides on the device It is not loaded on a network server The embedded Web server provides an interface to the device that anyone who has a network connected computer and a standard Web browser can use No special software is installed or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the device in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Information pages on page 140 For a complete explanation
230. s Reduce Enlarge 2 Select the size to which you would like to reduce or enlarge the copies in this job Ef NOTE If you select Custom 25 400 type a percentage by using the alphanumeric buttons If you select 2 pages sheet or 4 pages sheet select the orientation portrait or landscape 3 Press Start Copy to save the selection and immediately start the copy job or press OK to save the selection without starting the job amp NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel display You must change the default media size in the media input tray to match the output size or part of your copy might be cut off Adjust the default copy size NOTE The default copy size is the size to which copies are normally reduced or enlarged If you keep the factory default size setting of Original 100 all copies will be the same size as the original document 1 Press Setup N 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Def Reduce Enlrg and then press OK 4 Use the arrow buttons to select the option for how you normally want to reduce or enlarge copies 68 Chapter8 Copy ENWW amp NOTE If you select Custom 25 400 type in the percentage of the original size that you normally want for copies If you select 2 pages sheet or 4
231. s equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area This equipment uses the following USOC jacks RJ11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necess
232. s that you want to print on each sheet 1 2 4 6 9 or 16 Next to Layout Direction select the order and placement of the pages on the sheet Next to Borders select the type of border to print around each page on the sheet Use features in the Macintosh printer driver 33 Print on both sides of the page duplex printing Print on both sides manually 1 7 Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e Fortray 1 load the letterhead paper face up with the bottom edge feeding into the printer first e Forall other trays load the letterhead paper face down with the top edge at the back of the tray CAUTION To avoid jams do not load paper that is heavier than 105 g m 28 Ib bond On the File menu click Print On the Finishing pop up menu select the Manual Duplex option Click Print Follow the instructions in the pop up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half Go to the printer and remove any blank paper that is in tray 1 Insert the printed stack face up with the bottom edge feeding into the printer first in tray 1 You must print the second side from tray 1 If prompted press the appropriate control panel button to continue Use the Services menu If the device is connected to a network use the Services men
233. sdense tied eee bcd trade Deed ease Mead due 93 Manage the phone DOOK secesie e ER REX ERRRR SK AEX ERR e OE EKRRR RE HR EERE RM ea qe sx ERR 95 SOL TAK POM m A 99 EE A 99 Change fax settings x ut eii ahead 101 Set the sound volume settings 1eeieseisseeieeseinasse ee cente hane enne nage nnn 101 DON fax SOUINGS me 101 Receive fax settings occi iid ariin En sha tvegeetd ite RINT RR AE ENEE RRE 106 BEIIIXC cM 112 FAX SOM WANG iss PEE 112 Cancela fox iisietccti teeta ee ea aieees N ee tine cde A alge eee 112 Delete faxes from memory sssssssssssssseee nme nennen nnm erret 113 Use fax on a DSL PBX ISDN or VoIP system ssssssssssm 113 Ihre EE 114 RECEIVE a TaX qe 124 Solve fax problemi enne en cent e eae X Len e en e E ERR FPE ek des ee deer edens 126 Fax eror messages ciedieiee docete Doo dusce Pea Dopage rh EAEE 126 Fax memory is retained when there is a loss of power sssee 129 Fax logs and reports 2 iiiter Eee ERE EIU ce ee ents e DESC NEEESE EEEE 130 Change error correction and fax speed sssssssesssseeeee ener 132 Problems sending TAXES enne n a bb Rai t LER BR RR S NUR YR Ra a kann ere nnd Ran utr nua 133 Problems receiving faxes tein Ine ET ene EET ek re de RR REED ecu PERDE e nup Rape tte 135 Performance problems ceccec
234. sed on the redial on busy redial on no answer and redial on communication error options Use the procedures in this section to turn these options on or off Set the redial on busy option If this option is turned on the product redials automatically if it receives a busy signal The factory set default for the redial on busy option is On 1 2 3 4 5 On the control panel press Setup gt Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Redial if busy and then press OK Use the arrow buttons to select On or Off and then press OK Set the redial on no answer option If this option is turned on the product redials automatically if the receiving machine does not answer The factory set default for the redial on no answer option is Off 1 2 3 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK 102 Chapter 10 Fax ENWW 4 Use the arrow buttons to select Redial no answer and then press OK 5 Use the arrow buttons to select On or Off and then press OK Set the redial on communication error option If this option is turned on the product redials automatically if some sort of communication error occurs The factory set default for the redial on communication error option is On 1 On
235. setting Use the control panel to set the product to print copies in draft mode NOTE This setting affects copy quality only Print quality is not affected 1 Onthe product control panel press Setup 5 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Def Copy Draft and then press OK 4 Use the arrow buttons to select On or Off 5 Press OK to save the selection Define custom copy settings When you change the copy settings at the control panel Custom settings appears on the control panel display The custom settings remain in effect for approximately 2 minutes and then the product returns to the default settings To immediately return to the default settings press Cancel Print or copy edge to edge The product cannot print fully edge to edge The maximum printing area is 203 2 x 347 mm 8 x 13 7 in leaving a 4 mm unprintable border around the page Copy onto media of different types and sizes The product is set to copy on either letter or A4 size paper depending on the country region in which it was purchased You can change the size and type of media that you copy to for the current copy job or for all copy jobs Media size settings o Letter e Legal e A4 72 Chapter8 Copy ENWW Media type settings Plain Light Heavy Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Bond Recycled Mid weight Extra heavy Rough V
236. settings copy 71 fax 103 defaults restoring 163 delaying fax sending 123 232 Index deleting faxes from memory 113 demo page printing 140 density print changing settings 55 destinations add scan Windows 82 device discovery over network 39 device polling 149 device status Macintosh Services tab 34 dial tone detection settings 102 dialing fax 15 from a telephone 123 manually 116 pauses inserting 96 prefixes inserting 101 redial manually 118 redialing automatically settings 102 tone or pulse settings 104 troubleshooting 134 dimensions media 47 disposal end of life 216 distinctive ring settings 108 Documentation tab HP ToolboxFX 146 dots per inch dpi fax 103 104 specifications 3 dots troubleshooting 179 double sided printing 34 dpi dots per inch fax 103 104 faxing 15 scanning 84 specifications 3 drivers Macintosh settings 32 Macintosh troubleshooting 196 operating systems supported 7 presets Macintosh 32 settings 23 28 shortcuts Windows 60 specifications 3 supported 22 Windows settings 60 E e mail setting alerts in HP ToolboxFX 143 e mail alerts setting up 142 e mail scanning to Macintosh 35 resolution settings 85 Windows 82 EconoMode setting 59 edge to edge printing 72 electrical specifications 210 electronic faxes receiving 108 sending 121 embedded Web server 25 30 embedded Web server EWS features 151 end of life disposal 216 enlarging documents copying 68 environm
237. settings 23 28 Solaris 26 supported operating systems 6 22 28 uninstalling Macintosh 30 UNIX 26 Windows 25 Windows components 21 Index 237 Solaris software 26 special media guidelines 48 special paper guidelines 48 specifications acoustic emissions 211 electrical 210 environmental 211 physical 210 product features 3 specks troubleshooting 179 speed fax troubleshooting 137 scanning troubleshooting 190 speed dials creating 97 deleting 97 deleting all 96 editing 97 programming 119 Spool32 errors 196 spots troubleshooting 179 status alerts HP ToolboxFX 142 faxjob 11 Macintosh services tab 34 supplies checking 153 viewing with HP ToolboxFX 142 Status tab HP ToolboxFX 142 storing environmental specifications 211 print cartridges 154 streaks troubleshooting 180 supplies HP fraud hotline 154 recycling 154 215 replacing print cartridges 155 reusing 155 status page printing 140 status checking 153 status viewing with HP ToolboxFX 142 storing 154 supply status Services tab Macintosh 34 238 Index support online 206 repacking device 207 supported media 47 SupportPack HP 207 System Settings tab 147 System setup menu 17 T TCP IP operating systems supported 38 protocols supported 39 technical support online 206 repacking device 207 Telephone Consumer Protection Act 219 telephone numbers HP fraud hotline 154 telephones receiving faxes from 111 125 telephones connecting extra
238. setup menu to establish basic product settings such as language print quality or volume levels fax models only Use the Network config menu to configure network settings such as TCP IP configuration Use the Service menu to restore default settings clean the product and activate special modes that affect print output NOTE To print a detailed list of the entire control panel menu and its structure print a menu map See Information pages on page 140 Table 2 1 Fax Job status menu fax models only Menu item Description Fax Job status Displays pending fax jobs and allows you to cancel pending fax jobs Table 2 2 Fax functions menu fax models only Menu item Description Send fax later Allows a fax to be sent at a later time and date Stop Recv to PC Disables the Receive to PC setting that allows a computer to upload all current faxes that have not been printed and all future faxes received by the product Control panel menus 11 Table 2 2 Fax functions menu fax models only continued Menu item Reprint last Description Reprints the faxes that are stored in the product memory Polling receive Allows the product to call another fax machine that has polling send enabled Clear saved faxs Clears all faxes in the product memory Table 2 3 Copy setup menu Menu item Sub menu item Description Default Quality Mixed Sets the default copy quality Picture Film p
239. sistance VoIP Voice over internet protocol VoIP services are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services If the product experiences problems getting a fax to work on a VoIP network verify that all cables and settings are correct Decreasing the fax speed setting might allow the product to send a fax over a VoIP network If faxing problems continue contact the VoIP provider Send a fax Fax from the automatic document feeder ADF NOTE The ADF capacity is up to 50 sheets of 80 g m or 20 Ib media It accepts media as small as 76 x 127 mm 3 x 5 inches and as large as 216 x 356 mm 8 5 x 14 inches A CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF Use the flatbed glass to scan these items 1 Insert the top end of the stack of originals into the ADF input tray with the media stack face up and the first page to be copied on top of the stack If the media is longer than Letter or A4 sized paper pull out the ADF input tray extension to support the media 114 Chapter 10 Fax ENWW 2 3 5 Slide the stack into the ADF until it does not move any farther Document loaded appears on the control panel display Adjust the media guides until they are snug against the media
240. sse aa KEANE 214 Environmental product stewardship program ssssssssssssseeeeeeeeee enne nennen 215 Protecting the environment o iacere toas Ie eau v cene EX Dd dee Re De ze RR Dd NAAA 215 Ozone production sssssssssssssssssssssssseeennr em eere nennen nennen nne n nnns n enne nnne nre nnns 215 Power consumption ere eine er a ura erre Rea denne ida kasd ruere EE VUE ares 215 Toner CONSUMPTION LIE 215 udi 215 EL cR 215 HP LaserJet print supplies ssssssssssssssssssemeeee enne nnn nns 215 ENWW ENWW PAO eerte eroi e a e RARE E cine tne dex aee ventu erred uerunt ttes i tere eene hs 216 Material Idee U RTEEE 216 Disposal of waste equipment by users in private households in the European Union 217 Material Safety Data Sheet MSDS sssssssssssseeeeeeee ee enne nnn 217 For more InformatlOb s o ene teen cente eae ea a Eee EHE EE ER ERE de e e Ee E Y edenda 218 Telephone Consumer Protection Act United States ssssse 219 IG CS 03 requirements ront en nnum ene n VR RE SAO Re Y RARE En uen ae NK Aaaa ER OGR Sex Ax eR aai 219 EU statement for telecom operation sss nennen rene nn sn nns 220 New Zealand telecom statements 2 ceceececceccceceeecaeeceeeeeeeeeeeeeeeeeeeeeesedsaacaaeaaaeaaesaeeaeeeaeee
241. ssignment BOOTP server provides the product with an IP address Requires administrator to input the product MAC hardware address on BOOTP server in order for product to obtain an IP address from that server Auto IP For Automatic IP address assignment If neither a DHCP server nor a BOOTP server is present this service allows the product to generate a unique IP address Supported network protocols 39 Install the product on a network In this configuration the product is connected directly to the network and can be configured to allow all computers on the network to print directly to the product 999 5 NOTE This mode is the recommended network configuration for the product Before turning on the product connect the product directly to the network by inserting a network cable into the product network port Turn on the product wait 2 minutes and then use the control panel to print a configuration page NOTE Make sure that an IP address is listed on the configuration page before proceeding to the next step If an IP address is not present reprint the configuration page Insert the product CD into the computer If the software installer does not start navigate to the setup exe file on the CD and double click the file Follow the installer instructions NOTE When the installer prompts for a network address provide the IP address listed on the configuration page that you printed before starting the inst
242. steps can vary this procedure is most common For Windows Vista click Start click For Windows Vista click Start click Control Panel and then click Control Panel and then click Printer Printer 2 Right click the driver icon and then 2 Right click the driver icon and then select Printing Preferences select Properties 3 Click the Device Settings tab ENWW Priority for print settings 23 Software installation types for Windows The following software installation types are available e Recommended Installs the full software solution e Express Installs the printer and scan drivers only There is an express option for USB connected products and another express option for network connected products e Custom Use the Custom installation to select which software and drivers to install Remove software for Windows 1 Click Start and then click Programs or All Programs 2 Click HP and then click HP LaserJet M1522 3 Click Uninstall and then follow the onscreen instructions to remove the software 24 Chapter3 Software for Windows ENWW Supported utilities for Windows HP ToolboxFX The HP ToolboxFX is a program that you can use for the following tasks e Checking the device status e Checking the supplies status e Setting up alerts e Viewing device documentation e Gaining access to troubleshooting and maintenance tools HP ToolboxFX is installed during the Recommended software installation from the product CD ROM
243. such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country reg
244. t a fax machine was calling Allow the product to retry receiving the fax Try a different phone cord Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Fax memory is retained when there is a loss of power The HP LaserJet M1522 MFP flash memory protects against data loss when a power failure occurs Other fax devices store fax pages in either normal RAM or short term RAM Normal RAM immediately ENWW Solve fax problems 129 loses data when power is lost while short term RAM loses data about 60 minutes after a power failure occurs Flash memory can maintain its data for years without power applied Fax logs and reports Use the following instructions to print fax logs and reports Print all fax reports Use this procedure to print all of the following reports at one time Boom ge Fax activity log Phone book report Configuration report Usage page Block fax list Billing report if the option is turned on On the control panel press Setup 5 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select All fax reports and then press OK The product exits the menu settings and prints the reports Print individual fax reports Use the control panel to print the following fax logs and re
245. t field As each address is completed the product prompts for address confirmation before moving to the next one After all three addresses are set the product automatically restarts Link speed Automatic Sets the link speed manually if needed 10T Full After setting the link speed the product automatically restarts 10T Half 100TX Full 100TX Half Auto crossover On Sets the auto crossover function ENWW Control panel menus 19 Table 2 8 Network config menu continued Menu item Sub menu item Description Off Network services IPv4 Sets whether the product will use either IPv4 or IPv6 protocol IPv6 Show IP Address Yes Sets whether the product displays the IP address on the control panel No Restore defaults Resets all network configurations to their factory defaults 20 Chapter2 Control panel ENWW 3 Software for Windows e Supported operating systems for Windows e Supported printer drivers for Windows e Select the correct printer driver for Windows e Priority for print settings e Change printer driver settings for Windows e Software installation types for Windows e Remove software for Windows e Supported utilities for Windows e Software for other operating systems ENWW Supported operating systems for Windows The product supports the following Windows operating systems Full software installation Print and scan driver e Windows XP 32 bit and 64 bit e Windows 2000 e W
246. t includes a message such as Confidential 1 Onthe File menu click Print 2 Select the driver 3 Open the Cover Page pop up menu and then select whether to print the cover page Before Document or After Document 4 Inthe Cover Page Type pop up menu select the message that you want to print on the cover page Ef NOTE To print a blank cover page select Standard as the Cover Page Type 32 Chapter4 Use the product with Macintosh ENWW Use watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 On the File menu click Print 2 Open the Watermarks menu 3 Next to Mode select the type of watermark to use Select Watermark to print a semi transparent message Select Overlay to print a message that is not transparent 4 Next to Pages select whether to print the watermark on all pages or on the first page only 5 Next to Text select one of the standard messages or select Custom and type a new message in the box 6 Select options for the remaining settings Print multiple pages on one sheet of paper in Macintosh ENWW You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages Boo o N On the File menu click Print Select the driver Open the Layout pop up menu Next to Pages per Sheet select the number of page
247. t print media types Do not fan media prior to loading it in a tray To loosen the ream hold it firmly in both hands and twist the media by rotating your hands in the opposite direction Do not let print media stack up in the output bin The print media type and the amount of toner used affect the output bin capacity Check the power connection Make sure that the power cord is firmly connected to both the product and the power supply box Plug the power cord into a grounded power outlet 178 Chapter 12 Problem solve ENWW Solve image quality problems Print problems Print quality problems Occasionally you might encounter problems with print quality The information in the following sections helps you identify and resolve these issues amp NOTE If you are having copy problems see Copy problems on page 185 General print quality issues The following examples depict letter size paper that has passed through the product short edge first These examples illustrate problems that would affect all of the pages that you print The topics that follow list the typical cause and solution for each of these examples Problem Cause Solution Print is light or faded The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 45 adjustment is too light or EconoMode might be turned on e print cartridge might be defective If you Repla
248. tScript option when you are using the HP postscript level 3 emulation print personality When the Print PostScript error option is turned on the PostScript error page automatically prints when HP postscript level 3 emulation errors occur amp NOTE You must click Apply before the changes take effect Network Settings The network administrator can use the HP ToolboxFX Network Settings tab to control the network related settings for the product when it is connected to an IP based network 150 Chapter 11 Manage and maintain the product ENWW Embedded Web server This product is equipped with an embedded Web server EWS which provides access to information about product and network activities A Web server provides an environment in which web programs may run much in the same way that an operating system such as Windows provides an environment for programs to run on a computer The output from these programs can then be displayed by a Web browser such as Microsoft Internet Explorer Safari or Netscape Navigator An embedded Web server resides on a hardware device such as an HP LaserJet product or in firmware rather than as software that is loaded on a network server The advantage of an EWS is that it provides an interface to the product that anyone with a network connected product and computer can use There is no special software to install or configure but you must have a supported Web browser on the computer To gain acc
249. table shows which programs are supported for HP ToolboxFX Program Description Microsoft Outlook Personal Address Book PAB entries Contacts entries or both combined may be selected Individuals and groups from the PAB are combined with individuals from Contacts only if the combined option is selected If a Contacts entry has both a home and a business fax number two entries will be displayed The name of these two entries will be modified B will be added to the name in the business entry and H will be added to the name in the home entry ENWW Setup 95 Program Description If a duplicate entry occurs one from Contacts and one from the PAB with the same name and fax number a single entry will be displayed However if an entry exists in the PAB with a duplicate in Contacts and the Contacts entry has both a business and a home fax number all three entries will be displayed Windows Address Book The Windows Address Book WAB used by Outlook Express and Internet Explorer is supported If an individual has both a home and a business fax number two entries will be displayed The name of these two entries will be modified B will be added to the name in the business entry and H will be added to the name in the home entry Goldmine Goldmine version 4 0 is supported HP ToolboxFX imports the file last used by Goldmine Symantec Act Act versions 4 0 and 2000 are supported
250. tests and the copy from the ADF were acceptable clean the flatbed glass See Clean the scanner glass on page 85 2 If after performing the maintenance the problem persists see Copy problems on page 185 Does the product send a fax Press Start Fax to verify that a dial tone exists using a hand set if necessary Attempt to send a fax 162 Chapter 12 Problem solve The telephone line is not operational or the product is not plugged into the telephone line Verify that the product is plugged into a telephone line that you know works The telephone cord is faulty or is plugged into 1 the wrong connector Try plugging the telephone cord into the other connector 2 Try anew telephone cord ENWW Step Verification step Possible problems Solutions number 6 Does the product receive a Too many telephone devices are plugged in Make sure that the HP LaserJet M1522 MFP fax or telephone devices are not connected inthe is the only device on the telephone line and correct order try again to receive the fax Use another fax machine to send a fax to the product if The product fax settings are set incorrectly Review and reset the product fax settings available See Change fax settings on page 101 7 Does the product print from Software is not installed correctly or an error Uninstall and then reinstall the product the computer occurred during software installation software Veri
251. the computer to transmit a fax Try sending the fax again No fax answer Redial pending The receiving fax line did not answer The product attempts to redial after a few minutes Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number If the product continues to redial unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box No fax answer Canceled send Attempts to redial a fax number failed or the Redial no answer option was turned off Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the redial option is enabled Unplug the telephone cord from both the product and the wall and replug the cord Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box No fax detected The product answered the incoming call but did not detect tha
252. the following steps 1 2 3 4 On the control panel press Setup 5 Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Product security and then press OK Use the arrow buttons to select On and then press OK Setup 99 5 6 Use the alphanumeric buttons to enter the product password and then press OK To confirm the product password use the alphanumeric buttons to re enter the password and then press OK Turn on private receive feature The password protection feature must be turned on before the private receive feature can be activated 99 Ef NOTE Turning on private receive deletes any received faxes stored in the fax memory 1 2 3 4 5 6 7 On the control panel press Setup 5 Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Private Receive and then press OK Use the arrow buttons to select On and then press OK Use the alphanumeric buttons to enter the product security password and then press OK To confirm the product security password use the alphanumeric buttons to re enter the product security password and then press OK 100 Chapter 10 Fax ENWW Change fax settings Set the sound volume settings Control the volume of the fax sounds from the control panel You can make changes to the following sounds e The fax s
253. the product after a jam This problem typically resolves itself after a few sheets have been printed Clear jams from the ADF Occasionally media becomes jammed during a fax copy or scan job You are notified of a media jam by the Doc feeder jam Clear Reload message that appears on the product control panel display e The ADF input tray is loaded incorrectly or is too full See Load paper and print media on page 49 for more information e The media does not meet HP specifications such as those for size or type See Paper and print media on page 45 for more information 1 Open the ADF cover Ef NOTE Verify that any shipping tape inside the ADF has been removed ENWW Clearjams 171 2 Remove the jam cleanout part Using both hands lift up on the two handles until the part unsnaps Rotate and lift out the cleanout part and set it aside 3 Lifting the green lever rotate the pick mechanism until it stays open 4 Gently try to remove the page without tearing it If you feel resistance go to the next step 5 Open the ADF lid and gently loosen the media by using both hands 172 Chapter 12 Problem solve ENWW ENWW 6 When the media is free gently pull it out in the direction shown A sm T Close the lid to the flatbed scanner 8 Lower the green lever Clear jams 173 9 Reinstall the cleanout part by inserting it as shown Push down on the two tabs until the part snaps into
254. thetic materials Labels e Use only labels that have no e Donotuselabels that have wrinkles exposed backing between them or bubbles or are damaged e Use Labels that lie flat e Donot print partial sheets of labels e Use only full sheets of labels Transparencies e Useonly transparencies that are e Donotuse transparent print media approved for use in laser printers not approved for laser printers e Place transparencies on a flat surface after removing them from the product Letterhead or preprinted forms e Use only letterhead or forms e Do not use raised or metallic approved for use in laser printers letterhead 48 Chapter6 Paper and print media ENWW Media type Do Do not Heavy paper e Use only heavy paper that is e Do not use paper that is heavier approved for use in laser printers than the recommended media and meets the weight specifications specification for this product unless for this product itis HP paper that has been approved for use in this product Glossy or coated paper e Use only glossy or coated paper e Do not use glossy or coated paper that is approved for use in laser designed for use in inkjet products printers Load paper and print media Priority input tray The priority input tray is accessed from the front of the product The product prints from the priority input tray before attempting to print from tray 1 Media guides ensure that the media is correctly fed into the pro
255. tically double click the CD icon on the desktop Double click the Installer icon in the HP LaserJet Installer folder Follow the instructions on the computer screen USB printer queues are created automatically when the device is attached to the computer However the queue will use a generic PPD if the installer has not been run before the USB cable is connected Complete the following steps to change the queue PPD On the computer hard drive open Applications open Utilities and then open Printer Setup Utility Select the correct printer queue and then click Show Info to open the Printer Info dialog box In the pop up menu select Printer Model and then in the pop up menu in which Generic is selected select the correct PPD for the device Print a test page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the installation notes or late breaking readme files on the device CD or the flyer that came in the box for help Install Macintosh software for networks ENWW 1 2 Connect the network cable between the HP Jetdirect print server and a network port Insert the CD into the CD ROM drive If the CD does not run automatically double click the CD icon on the desktop Double click the Installer icon in the HP LaserJet Installer folder Follow the instructions on the computer screen On the computer hard drive open Application
256. to remove any residual alcohol Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the product Firmware updates Firmware updates and installation instructions for this product are available at www hp com support ljm1522 Click Downloads and drivers click the operating system and then select the firmware download for the product amp NOTE In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired 160 Chapter 11 Manage and maintain the product ENWW 12 Problem solve e Problem solving checklist e Restore the factory set defaults e Control panel messages e Control panel display problems e Clear jams e Solve image quality problems e Solve connectivity problems e Solve software problems ENWW 161 Verification step Is the power on Problem solving checklist Follow these steps when trying to solve a problem with the product Possible problems No power due to failed power source cable switch or fuse Solutions 1 Verify that the product is plugged in 2 Verify thatthe power cable is functional and that the power switch is on 3 Check the power source by plugging the product di
257. u to obtain device and supply status information 1 Onthe File menu click Print 2 Open the Services menu 3 Select a maintenance task from the drop down list and then click Launch The embedded Web server opens to the page that provides the information for the task that you selected 4 Togo to various support Web sites for this device select an Internet Services option from the drop down list and then click Go 34 Chapter4 Use the product with Macintosh ENWW Scan from the product and HP Director Macintosh For more information about tasks and settings described in this section see the HP Director online Help Scanning tasks To scan to a software program scan an item using the program itself Any TWAIN compliant program can scan an image If the program is not TWAIN compliant save the scanned image to a file then place open or import the file in the software program Use page by page scanning 1 Lift the flatbed scanner lid and load the original that is to be scanned face down on the flatbed scanner with the upper left corner of the document at the corner indicated by the icon on the scanner Gently close the lid Double click the HP Director desktop alias Click the HP Director and then click Scan to open the HP dialog box 2 3 4 Click Scan 5 Toscan multiple pages load the next page and click Scan Repeat until all pages are scanned 6 Click Finish and then click Destinations Scan to file 1 n
258. u want to delete and then press OK to confirm the deletions Or To unblock all blocked fax numbers use the arrow buttons to select Clear all and then press OK Press OK again to confirm the deletions Make an extension telephone available to receive faxes ENWW With this setting turned on you can alert the product to pick up the incoming fax call by pressing 1 2 3 sequentially on the telephone keypad The default setting is On Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1 2 3 sequence The telephone company service does not work if it conflicts with the product 1 On the control panel press Setup N 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Extension Phone and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Change fax settings 111 Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product In order to continue to use a PC fax program previously installed on the computer it must be used with the modem that is already connected to the computer it will not function through the product modem Available cover page templates Several business and personal fax cover page temp
259. upply Memory Error A specific print cartridge has an e label error Reinstall the print cartridge Turn off and then turn on the product If the problem is not solved replace the cartridge 10 1000 Supply Memory Error A specific print cartridge has a missing e label Reinstall the print cartridge Turn off and then turn on the product If the problem is not solved replace the cartridge ADF door is open The ADF lid is open or a sensor is malfunctioning Make sure that the ADF lid is closed Remove the ADF and reinstall it If the message persists turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Canceled copy Clear document The Cancel button was pressed to cancel the current job while pages were feeding from the ADF The cancel process does not automatically clear the ADF Remove the jammed item See Clear jams from the ADF on page 171 Then clear the items in the ADF tray and start over Canceled scan Clear document The Cancel button was pressed to cancel the current job while pages were feeding from the ADF The cancel process does not automatically clear the ADF Remove the jammed item See Clear jams from the ADF on page 171 Then clear the items in the ADF tray and sta
260. uring the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these types of problems Specks Smearing AaBboGc AaBbCc AaBbGc AaBhCc AaBbCE AaBkCc AaBbCc AaBkCc AaBbCc AaBbCc Clean the paper path from HP ToolboxFX Use HP ToolboxFX to clean the paper path This is the recommended cleaning method If you do not have access to HP ToolboxFX use the method in Clean the paper path from the product control panel on page 158 1 Make sure that the product is turned on and in the Ready state and that media is loaded in the priority input tray or tray 1 2 Open HP ToolboxFX click the product and then click the System Settings tab 3 Click the Service tab and then click Start A page feeds through the product slowly Discard the page when the process is completed ENWW Manage supplies 157 Clean the paper path from the product control panel If you do not have access to HP ToolboxFX you can print and use a cleaning page from the product control panel 1 Press Setup N 2 Use the arrow buttons to find the Service menu and then press OK 3 Use the arrow buttons to find Cleaning mode and then press OK 4 Load plain letter or A4 paper when you are prompted 5 Press OK again to confirm and begin the cleaning process
261. ute toner If faded or light areas appear on the printed page you might be able to temporarily improve print quality by redistributing the toner 1 Remove the print cartridge from the printer 2 Toredistribute the toner gently rock the print cartridge from front to back A CAUTION Iftoner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsert the print cartridge into the printer and close the print cartridge door If the print is still light or unacceptable install a new print cartridge Replace supplies Print cartridge 1 Open the print cartridge door 2 Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it See the recycling information inside the print cartridge box a m cull ENWW Manage supplies 155 3 Remove the new print cartridge from its packaging and then rock the print cartridge back and forth 4 Remove the orange cover from the print cartridge and then pull the orange tab straight out to remove the sealing tape 156 Chapter 11 Manage and maintain the product ENWW 6 Close the print cartridge door NN gt CUm ks TE A CAUTION Iftoner gets on any clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric Clean the product Clean the paper path D
262. ution and color on page 84 Solve image quality problems 189 Problem Cause Solution Part of the image did not scan The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF See Load originals for scanning on page 78 A colored background might be causing images in the foreground to blend into the background Try adjusting the settings before you scan the original or enhancing the image after you scan the original The original is longer than 381 mm 15 inches The maximum scannable length is 381 mm 15 inches when you use the automatic document feeder ADF input tray If the page exceeds the maximum length the scanner stops Copies can be longer CAUTION Do not try to pull the original from the ADF you might damage the scanner or your original See Clear jams from the ADF on page 171 The original is too small The minimum size that the flatbed scanner supports is 25 x 25 mm 1 x 1 inch The minimum size that the ADF supports is 127 x 127 mm 5 x 5 inches The original might be jammed See Clear jams from the ADF on page 171 The media size is incorrect In Scan settings make sure that the input media size is large enough for the document that you are scanning The scan takes too long The resolution or color level is set too high The software is set to scan in color Change the resolution and c
263. ve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin_software To obtain plug ins to HP Web Jetadmin click plug ins and then click the download link that is next to the name of the plug in that you want The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site If installed on a host server HP Web Jetadmin is available to any client through a supported Web browser such as Microsoft Internet Explorer 6 0 for Windows or Netscape Navigator 7 1 for Linux Browse to the HP Web Jetadmin host 99 NOTE Browsers must be Java enabled Browsing from an Apple PC is not supported Security features Secure the embedded Web server Use the EWS to set a password amp NOTE A single password can be set from the control panel HP ToolboxFX or the embedded Web server 1 Open the EWS and then click the System tab 2 Click Password 3 Inthe Password box type the password you want to set and then in the Confirm password box type the same password again to confirm your choice 4 Click Apply to save the password Lock the control panel menus The product includes a password protection feature that locks many menu items For information about setting up password protections see Turn on password protection on page 99 Private
264. ver settings for Windows sesesenne eene nnns 23 Software installation types for Windows sssssseenn enne enne 24 Remove software for Windows sssssssssssssssssseseenee eene enne enn tn nnns hne n sehn nennen EEEE EEE EEEE 24 Supported utilities for Windows ssssadiure saiisine tinndinia niii iaaea ener nnns nent nnn n nenne en aa 25 AP TOOIDOXEX qnn 25 Embedded WebServer ecrit ette e pr e a E EH Ee E EEE 25 nlsi ome pe 25 Other Windows components and utilities sssessseemm 25 Software for other operating systems sssssssssseee eene enne nnns 26 ENWW iii 4 Use the product with Macintosh Software for Macintosh cece eee cere etree ee ne eee tena eee ennemi en nenne enne rr en nenne nennen nnns 28 Supported operating systems for Macintosh ssssssss HH 28 Supported printer drivers for Macintosh sssssssssssseeeeeeemem een 28 Priority for print settings for Macintosh ssssnn menn 28 Change printer driver settings for Macintosh sssssssen een 28 Software installation types for Macintosh sssseseen eee 29 Remove software from Macintosh operating systems sssssee 30 Supported utilities for Macintosh sssssssssssssssseseeeeee eene 30 Use features in the Macintosh printer driver sssssssssssssseseeeene eee eene e
265. when the product is directly connected to a computer or when it is connected to the network You must perform a complete software installation to use HP ToolboxFX Open HP ToolboxFX in one of these ways e Inthe Windows system tray double click the HP ToolboxFX icon e On the Windows Start menu click Programs or All Programs in Windows XP click HP click the product name and then click HP ToolboxFX In HP ToolboxFX click the Network Settings tab From the Networking tab EWS or the Network Settings tab HP ToolboxFX you can change the following configurations e Host Name e Manual IP Address e Manual Subnet Mask e Manual Default Gateway Configure the network product 41 999 Ef NOTE Changing the network configuration might require you to change the browser URL before you can communicate with the product again The product will be unavailable for a few seconds while the network resets IP address The product IP address can be set manually or it can be configured automatically via DHCP BootP or AutolP Manual configuration 1 Onthe control panel press Setup N Use the arrow buttons to select Network config and then press OK Use the arrow buttons to select TCP IP config and then press OK 2 3 4 Use the arrow buttons to select Manual and then press OK 5 Use the alphanumeric buttons to type the IP address and then press OK 6 If the IP address is incorrect use the arrow buttons to select No
266. wn list 4 Click OK Select a paper source 1 Onthe File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 Onthe Paper Quality tab select the source from the Paper Source drop down list 4 Click OK Select a paper type 1 Onthe File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 58 Chapter7 Print tasks ENWW On the Paper Quality tab select the type from the Paper Type drop down list Click OK Set the print orientation 1 2 3 4 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Finishing tab select either Portrait or Landscape in the Orientation section Click OK Use watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 From the Effects tab click the Watermarks drop down list 4 Click the watermark that you want to use To create a new watermark click Edit 5 If you want the watermark to appear only on the first page of the document click First Page Only 6 Click OK To remove the watermark click none in the Watermarks drop down list Save toner 1 2 3 4 ENWW On the File menu in the software progra
267. y Adjust the default copy quality 1 On the product control panel press Setup 5 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Default Quality and then press OK 4 Use the arrow buttons to select the copy quality and then press OK to save the selection Clean the scanner glass Dirty glass from fingerprints smudges hair and so on slows down performance and affects the accuracy of special features such as fit to page and copy amp NOTE If streaks or other defects appear only on copies produced using the automatic document feeder ADF clean the scanner strip step 3 It is not necessary to clean the scanner glass 1 Turn off the product unplug the power cord from the electrical socket and raise the lid 70 Chapter8 Copy ENWW 2 Clean the glass by using a soft lint free cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass They might seep under it and damage the product 3 Clean the scanner strip by using a soft lint free cloth or sponge that has been moistened with nonabrasive glass cleaner 4 To prevent spotting dry the glass by using a chamois or cellulose sponge Adjust the lighter darker contrast setting
268. y connected Verify that the fax cord is securely connected between the telephone jack and the product or another device that is connected to the product Press 1 2 3 in sequence wait for three seconds and then hang up The product dialing mode might be incorrectly set or the extension phone might be incorrectly set Verify that the product dialing mode is set to Tone Verify that the extension phone is set up for tone dialing as well The product is not answering incoming fax calls The answer mode might be set to Manual The rings to answer setting might not be Set correctly If the answer mode is set to Manual the product does not answer calls Start the fax receiving process manually Check the rings to answer setting to verify that it is set properly The answer ring pattern feature might be turned on but you do not have the Service or you do have the service and the feature is not set correctly Check the answer ring pattern feature to verify that it is set properly The fax cord might not be correctly connected or the fax cord is not working See the getting started guide to check the installation Verify that you are using the fax cord that came with the product The product might not be able to detect incoming fax tones because the answering machine is playing a voice message Re record the answering machine message leaving at least two seconds of silence at the beginning o
269. y that the connection cable is not loose or damaged Replace the cable if necessary and try the scan again Settings cleared DATE TIME The product has cleared job settings Re enter any appropriate job settings Used black cartridge in use alternates with to accept press OK A used printer cartridge has been installed or moved Press OK to return to the Ready state ENWW Control panel messages 167 Critical error messages Critical error messages can indicate some kind of failure Turning off and then turning on the power might fix the problem If a critical error persists the product might require service Critical error message tables Table 12 2 Critical error messages Control panel message Description Recommended action 49 Error Turn off then on The product has experienced an internal Turn off the power by using the power switch embedded software error wait at least 30 seconds and then turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 50 x Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error switch and then wait at least 30 seconds 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket 3 Turn on the power and wait for the product to initialize If the e
270. you want to send are in the ADF then faxing begins automatically Use fax 117 If the product ADF sensor detects that no document is loaded into the ADF input tray Send from glass 1 Yes 2 No appears on the control panel display To send the fax from the flatbed scanner press 1 to select Yes and then press OK Load Page X Press OK appears on the control panel display If you have already placed the document on the flatbed scanner press OK or place the document on the flatbed scanner and then press OK After scanning the page Another page 1 Yes 2 No appears on the control panel display If you have more pages to scan press 1 to select Yes and then repeat step 7 for each page of the fax job or If you are finished press 2 to select No The product sends the fax to each fax number If a number in the group is busy or does not answer the product redials that number based on the redial setting If all redial attempts fail the product updates the fax activity log by adding the error and then it proceeds to the next number in the group Redial manually 1 Load the document into the automatic document feeder ADF input tray or onto the flatbed scanner On the control panel press Redial Press Start Fax If the pages that you want to send are in the ADF then faxing begins automatically If the product ADF sensor detects that no document is loaded into the ADF input tray Send from glass 1 Yes 2 No appears on the c

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