MU Fast Plug 500_Sagemcom_EN.book
Contents
1. m uii FOST PLUG 500 PREMIUM Compatibility amp Coexistence FOST PLUG 500 PREMIUM devices are compatible with other HomePlug AV Powerline Devices 200 Mbps and 500 Mbps However HomePlug 1 0 is not compatible with Homeplug AV So F ST PLUG 500 PREMIUM devices are not compatible with older HomePlug 1 0 Powerline devices 85 mbps and 14 mbps Both HomePlug AV devices and HomePlug 1 0 can coexist on the same electrical network but they will not be able to communicate with each other and therefore cannot associate into a single AV Logical Network AVLN Creating a single HomePlug AV Logical Network with existing Powerline Devices IMPORTANT Existing devices that are still using the default factory configuration may associate automatically with the F ST PLUG 500 PREMIUM devices You only have to plug device on the power network If this is not the case please proceed with the below indications You can create a single AV Logical network using existing HomePlug AV Powerline devices and F ST PLUG 500 PREMIUM devices But before doing so you must ensure that each of your existing device is no longer part of a HomePlug AV logical Network Even if you only have a single existing device it may have been part of another HomePlug AV Logical Network in the past e I2. 17 Quick install 17 A Using Other P line Devices 19 Recommendations and safety rm EAn instructions 3 Power Saving Mode 20 Improve the Transmission Capacity 21 Contents 4 Troubleshooting 22 Discover 5 Environnement 23 Box Content 5 PACKAGING 23 Applications 6 The product 23 Getting to Know the Adapter 7 Appendix 24 Setup a network 11 Specifications 24 The role of the Security Button 12 Forming a new HomePlug AV logical network with 2 devices 13 Joining an existing HomePlug AV logical network 15 Leaving an AV logical network 16 FOST PLUG 500 PREMIUM Discover Box Content 2 x RJ45 Ethernet cable 1 x Safety Leaflet FOST PLUG 500 PREMIUM Applications The F ST PLUG 500 PREMIUM isa pass through PLC adapter It relies on the household power line to transmit data over your Local Area Network LAN It can be
3. Ethernet cable is disconnected or broken Verify ethernet connection the device connected to the HomePlug is Try another Ethernet cable powered off Ensure that the connected device is powered on FOST PLUG 500 PREMIUM AW Environnement Environmental protection and sustainable development is an important priority for Sagemcom Sagemcom has a policy of using environmentally friendly systems and makes environmental protection an essential part of the life cycle of its products from the manufacturing to the installation operation and disposal Packaging The logo green point on the packaging means that a fee is paid to an authorised national organisation to improve packaging recycling and the recycling infrastructure Follow the local sorting regulations for this type of waste product in order to improve recycling The product The crossed out dustbin displayed on the product signifies that it belongs to the electrical and electronic eguipment group The European regulations reguest you to carry out your own selective recycling collection at the sales outlet when you buy a similar new device MMM the collection points available in your area recycling centres sorting points etc This means you participate in the recycling and valorisation of used electric and electronic goods which would otherwise have a negative impact on the environment and health Appendix PN eo 490 e o
4. FOST PLUG 500 PREMIUM USER GUIDE FOST D R gt 00 ia a 3 T SOFC S 3GECMCOM FOST PLUG 500 PREMIUM Dear customer You have just acguired a new generation Sagemcom PLC adapter Power Line Communication and thank you for placing your confidence in us This device has been manufactured with the utmost care If you should have difficulties in operating it we recommend that you consult this user manual This product follows a strategy of continuous development We reserve the right to make changes without notice modifications and improvements to the products described in this user manual To operate the device safely and easily please read carefully the paragraph Recommendations and safety instructions page 3 The CE label confirms that the product complies with the 1999 5 EC regulations of the European Union Parliament regarding C wireless systems and telecommunications The declaration of compliance may be looked up on the www sagemcom com website section Support or can be obtained from the following address Sagemcom Broadband SAS 250 route de l Empereur 92848 Rueil Malmaison Cedex France Copyright O Sagemcom Broadband SAS All rights reserved Sagemcom is a registered trademark FOST PLUG 500 PREMIUM Recommendations and safety instructions This device is intended to be connected to the AC power line For installation instructions please refer to the installation section o
5. The Security button allows e When pressed less than 2 seconds the adapter will enter pairing mode during 2 minutes During this mode the Power LED J will blink every second While in pairing mode the adapter will be able to pair with another device that is also in pairing mode e When pressed and held for more than 10 seconds it will randomize this encryption keyword This will result in the considered device being excluded from its current network until it can be paired again FOST PLUG 500 PREMIUM Forming a new HomePlug AV logical network with 2 devices Device A Device B t g When two devices with different encryption keywords are connected to the same power line proceed as follows to form a HomePlug AV logical Network 1 Plug HomePlug A to the power line 2 Press the Security button for at least 1 second but less than 2 seconds to enter pairing mode on HomePlug A 3 Plug the HomePlug B to the power line FOST PLUG 500 PREMIUM 4 Press the Security button for at least 1 second but less than 2 seconds to enter pairing mode on HomePlug B 5 Wait for the pairing to complete During the pairing the LED TD flashes red A and switches to green AD when the device is paired Important Note If you encounter some difficulties please refer to the Troubleshooting section on page 22 FOST PLUG 500 PREM
6. Unicast default CAP 1 sets the default channel access priority for unicast frames not matching any other classification or mapping e IGMP managed Multicast Stream Fixed to CAP 2 sets the default channel access priority for stream data belonging to a snooped IGMP multicast group e Multicast Broadcast sets the default CAP for multicast frames not in a snooped group and for broadcast frames C T cro Gn A A LC a e 2 A 7 A cape Go A 7 A FOST PLUG 500 PREMIUM Q N 2 lt 585 N E e 2 0D Soe _ 38205 G es oe O 22 96 GT m o E x lt D oO Q t o O SLs oD C co c gt G o S co Vt V S 3 x TDT 0 o LL 2 SGeEMCOM s JUIO PILIJAUUIS S1IUMO AI12 ds 1 JOD SI JUILINJOP SI u UOIJBUUOJUI p UOHeUJJOJUI 3 uul Aue JE Way Deo1g WIOJUII ES P3A13S3J SJUGU V PN S OSZ 8LS 3 000 0Z SE euden 919151531 a1e SyJE mo DISSIUO JO 10119 104 Alljigei 143920 10 nsu 0359111 Sy is OU3IM buey o Balgns aie p pnpu su 235120 dojs o 5 esey EDIUUD9 u1 BHueyD o JUHU u1 s AJ
7. network AVLN Both actions can be accomplished by using the Security button Operation progress and outcome can be monitored by observing the behavior of the Power J and Data LL Note aq Set up a network A LEDs FOST PLUG 500 PREMIUM devices are shipped by pair and therefore have been already associated These devices will remember that they have been already paired together Therefore if you do not already have PLC adapters in your home both devices should connect automatically and no additional steps are required However it is strongly recommended to randomizes the encryption keyword of the devices and manually form a new HomePlug AV logical network in order to secure it 1 Plug the devices to the power line 2 press the Security button of all devices more than 10 seconds untill all LEDs reset 3 form anew HomePlug AV logical network Forming a new HomePlug AV logical network with 2 devices page 13 FOST PLUG 500 PREMIUM Communications between F ST PLUG 500 PREMIUM devices are encrypted with a 128 bit AES mechanism This encryption relies on a keyword which is identical for all FOST PLUG SOO PREMIUM devices when leaving the factory Important To be part of a power line network named HomPlug AV logical network all devices must have the same keyword Only devices that are part the of the same AV logical network can communicate with each other Devices in power save mode cannot enter the pairing mode
8. plugged directly into the power socket and therefore reguires no additional wiring or special installation procedure The device also provides a female socket in which you can directly connect your eguipment or a power strip allowing you to save a socket space The F ST PLUG 500 PREMIUM adapters are the ideal solution to help you establish a high speed network that supports video voice and data without wiring and drilling They are suitable for a wide range of both residential at home and commercial offices apartments hotels warehouses network applications The F ST PLUG 500 PREMIUM adapters can reduce their consumption automatically by entering power save mode when they are not in use Electrical circuit Internet Phone Apartment FOST PLUG 500 PREMIUM Getting to Know the Adapter The Ethernet Interface Ethernet The Ethernet port connects to an Ethernet network cable The other end of the cable connects to your computer or other Ethernet enabled network device The Adapter s Buttons The following figure shows the adapter s buttons Security Button To join or leave a HomePlug AV Logical Network AVLN e Pressing and holding the Security button for less than 2 seconds makes the adapter a member of the existing AVLN refer to the Joining an existing HomePlug AV logical network section on page 15 e Pressing and holding the Security button for more than 10 seconds randomizes the encryption keyword r
9. 2 minutes they will enter power saving mode All LEDs will turn off and the power LED J will blink every 15 seconds In this mode devices cannot be paired or reset To leave the power saving mode device must be unplugged or network activity must resume on the Ethernet port IMPORTANT Plugging a new powerline device onto the network will not cause other devices on the same network to leave their power saving mode 20 FOST PLUG 500 PREMIUM Improve the Transmission Capacity IMPORTANT Itis important to follow the guidelines below in order to ensure optimal performance of your HomePlug AV logical network Plug your equipement directly into the electrical socket integrated into the F ST PLUG 500 PREMIUM as shown in Figure 1 If you need extra power sockets please ensure your multiple socket power extension cord is plugged directly into the device as shown in Figure 2 Figure 1 Figure 2 FOST PLUG 500 PREMIUM Troubleshooting Problem The LED flashes Red fora long time Power LED J doesn t blink when activating pairing mode Ethernet LED r is OFF Reason Solution Error occurs during pairing the devices OR New device has an other encryption key Press Reset button on the device to add and pair it again Press on Security button is too short lt 1s Press Security button for 1 to 2 second Press on Security button is too long gt 25
10. Ere A S L V lt lt a adnan lt lt aa s SE AR AD ALAR PR SG Sy k TULDA A R e 1 a a a m y A AV AC wa A d A AB W lt wu wy Chipset Protocol Co exists with existing HomePlug 1 0 PLC Rate Modulation Band Modulation Schemes Encryption Outlet Current Filter characteristics LED s Intellon INT 7400 HomePlug AV 1 1 IEEE1901 500Mbps 2 68MHz Supports1024 256 64 16 8 QAM QPSK BPSK and ROBO 128 AES 220VAC 16A Maximum 110VAC 20A Maximum 22 dB to 45 dB Power Ethernet Ethernet link and activity Data PLC link and activity FOST PLUG 500 PREMIUM Push Button Consumption Operating Temperature Storage Temperature Operating Humidity Storage Humidity Input Rating Certifications Green Standard Physical Dimension Weight Reset Restore the factory default settings Security Set the network password automatically SW 0 C to 45 C 20 C to 70 C 10 to 90 non condensing 5 to 95 non condensing 100 240 VAC 50 60Hz CE UL FCC Part 15 Class B ROHS LxWxH 122mmx70mmx41mm 256g FOoOST PLUG 500 PREMIUM Default CAP The Default CAP group allows for default priority mapping of packets that do not have a VLAN TAG The settings are available for Unicast directed to a host IGMP default CAP 3 sets the channel access priority for IGMP frames these are the group management frames not the stream data
11. IUM Joining an existing HomePlug AV logical network E O EE EE EE E s HEHE In this scenario there is an existing HomePlug AV logical network formed by devices A amp B The two devices A and B are already plugged into the to the wall power socket and are notin power saving mode To add a new device HomePlug C to the existing network 1 Plug the HomePlug C to the power socket 2 Press the Security button for at least 1 second but less than 2 seconds to enter pairing mode on HomePlug C 3 Press the Security button for at least 1 second but less than 2 seconds to enter pairing mode on HomePlug A or HomePlug B This must be done within 2 min after the previous step Step 2 4 During the pairing the LED A flashes red A and switches to green when the device is paired Important Note if you encounter some difficulties please refer to the Troubleshooting section on page 22 FOST PLUG 500 PREMIUM Leaving an AV logical network R L E Loy VIA Living room O O G E s s s s s ny Assuming an AV logical network already exists and you want to remove one device from this network 1 Simply press the Security button of the device you want to disconnect from the network for instance device C more than 10 seconds untill all LEDs reset 2 Wait for reset to complete The J Power L E
12. efer to the Leaving an AV logical network section on page 16 Reset Restore the settings to the factory default OST PLUG SOO PREMIUM The Adapter s LEDs All adapters LEDs are located on the front panel There are 3 LEDs to indicate the adapter s status The following table describes the LEDs on the device Note The F ST PLUG 500 PREMIUM devices will wake up automatically from the power saving mode when network activity is detected FOST PLUG 500 Premium sa Sacemcom gt FOST PLUG SOO PREMIUM Power system enters the power saving mode blinks every 15s or Flashing System is resetting or System is in the process of password synchronization blinks every 1s KUN The PLC adapter is powered off Ethernet Me o Ethernet connection has been established ry Flashing Data is being transmitted FOST PLUG 500 PREMIUM Connection is suitable for full HD 8 3D video streaming Connection is suitable for HD video streaming and online gaming Connection is suitable for simple data transfer and Internet access When the device is scanning other PLC devices the Data indicator blinks Flashing guickly The PLC adapter is not connected to the power line network or is in powersaving mode FOST PLUG 500 PREMIUM This section describes how to add new devices or remove old devices from a power line network named HomPlug AV logical
13. f this guide The following precautions should be taken when using this product e Read all instructions including the safety leaflet before installing and operating this product e Follow all warnings and instructions marked on the product Unplug the device from the wall outlet before cleaning Use a damp cloth for cleaning Do not use liquid cleaners or aerosol cleaners Do not operate this product near water This product should never be placed near or over a radiator or heat register Do not use an extension cord between the device and the AC power source Only a qualified technician should service this product Opening or removing covers may result in exposure to dangerous voltage points or other risks e Do not plug the device into a power strip or surge protector because these devices may consist of filter and impair signal Avoid plugging the device right next to noisy sources such as cell phone charger Halogen lamps vacuum cleaner etc These cases result in sub optimal transmission speed Unplug the device from the wall outlet and refer the product to qualified service personnel for the following conditions If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed If the product exhibits a distinct change in performance FOST PLUG 500 PREMIUM Contents Tips amp Tricks
14. f your existing device s is are already FAST PLUG 500 PREMIUM device s Please read section 2 Leaving an AV logical network page 16 or perform a reset of the product If your existing device s is are from another manufacturer please refer to your devices s manufacturer documentation FOST PLUG 500 PREMIUM However here are a few suggestions that may or may not apply to your situation Some devices that have a security button but lack a reset button may be reset or removed from their current AVLN by a long press of the security button The duration of the required long press may vary across manufacturers it is often between 10 and 15 seconds The use of a stopwatch is often recommended as not all devices display an event to indicate that the device has left the AVLN or been reset Some devices may have neither a security button nor a reset button the use of a software utility provided by the manufacturer may be required to alter the status of the existing devices Once your existing devices have been removed from their HomePlug AV Logical Network or Reset they can be associated to your new F ST PLUG 500 PREMIUM devices Please pefer to the section Joining an existing HomePlug AV logical network page 15 for more details F ST PLUG 500 PREMIUM devices have a power saving feature When there is no activity on the Ethernet port for instance Ethernet cable is unplugged and devices are left idle for
15. thernet and AN Data indicators blink when the device is powered on At that moment the Power and Ethernet indicators are green and the Data indicator is orange Once the process completes you may disconnect the device from the medium or join it to another logical network on the same medium FOST PLUG 500 PREMIUM J Tips amp Tricks Quick install Your F ST PLUG 500 PREMIUM devices are shipped by pair and therefore have been already associated These devices will remember that they have been already paired together The purpose of this troubleshooting is to easily check if devices are properly associated For a normal use the devices should not be plugged directly in a multiple socket power extension cord Please refer to recommendations on page 21 1 To check the pairing of the devices plug each device in a socket of the multiple socket extension The d Power r Ethernet and Data indicators flash once when the device powers on 2 The Data LED A flashes red A for few seconds and then turn AN green 7 FOST PLUG SOO PREMIUM In case of problem If you are confused or if the LED A blinks red A for a long time or remains turned off while the power LED is on 1 Press Reset button on the devices OR 2 Form anew AV logical network refer to the Forming a HomePlug AV logical network with 2 devices section on page 21 U UT W U ME
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