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1. Dynamic paging can be used to make the form perform in a certain way depending upon how the respondent answers while completing the survey Dynamic paging is composed of two important parts rules and actions Rules must be created to describe what the respondent must do e g selects an option from a certain question or removes an option Actions describe what the consequence of the rule is e g shows an option from a later question or shows a certain question To see how dynamic paging works create a survey using the questions below once you have completed the survey follow the steps below to activate dynamic paging Create a Multi Select Question Question Which of the following services do you use Options Service A Service B Service C Create three selection questions Question Rate the service you have received from Service A Options Excellent Good Average Poor Create two more Selection questions as above for Service B and Service C If the respondent selects Service A in the first question the selection question specific to Service A will be displayed but the selection questions for Service B and Service C will remain invisible In order to ensure dynamic paging works successfully ensure you have carried out the following e Create the survey and desired questions e Add a page break after the first question based on example v To activate Dynamic Paging click on Function settings i
2. PD FA 3 Collect Responses Use personal link To return to the Private link publishing options click on Collect responses then select Private link for publishing method Demographic info Order encel From the import file tab click on Show settings next to the E tendre tied cocelite wit genge ta n m areas ti Survey reciplenss 41 Era hen Click on Upload Cinemas The number of recipients will be displayed confirming how many 7 responses were uploaded o v Check if the uploading was successful by opening the basic bes report of the Compilation report survey To this by clicking on the Survey summary tab at the top of the page and the selecting Enter reporting v The 2 forms have now been merged and your responses have now all been added to one compiled form Sur reg ra DTA ee Mitsch Te an i Aura ip C Documents and Settim Brgeegg Upload E Upad demographic dela directly lo report iif ban IDOL Dn mpol pam hope cam E 1 Survey Simin any survey report t Enter reporting Compilation merging surveys L hat produci do you use Humber of respondents 4 Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBzPOL THE INTELLIGENT WAY 11 OTHER MODULES In addition to creating forms and generating reports Webropol offers additional modules for
3. more question settings vIn the text box Column header type in the text for your header v You can use the Editor Button to format the text see chapter 3 12 Stylesheet for manual 1 v Click on save Question styles Column Header The example on the right shows the same question with a column header above and without the column header below Without Column Header With Column Header i Type your Scale Selection Question here d Type your Scale Selection Question here Criteria 1 to be rateg a o o 5 4 3 Criteria 2 to be rated o o O geg 1 ma E o o Criteria 3 lo be rated O O O Criteria 263 ba ag Cntena 4 to be rated CH oO o Criteria 3 to be rated O o O Criteria 4 to be rated O O O WEB2POL THE INTELLIGENT WAY 6 13 Other Question Settings More question settings Content Question styles Actions Mandatory question TT Attach question next to previous Select style sheet to question k L question F Jump to question M Hide option titles EE ls O Out the survey with this question Column Header O Enable random mode for options O Attach media to Edito question O Place answer option texts Other question settings used in Webropol are Options per line Mandatory Question Jump to Question Quit the Survey with this Question Enable Random Mode for Options By default the system will display each option on a separate line Change the number of optio
4. E mail template Automatic Email Acknowled Sender s e mail select e mail address All respondents will receive the acknowledgement e mail specified upon completing the survey WEBzZPOL THE INTELLIGENT WAY 8 PUBLISHING THE SURVEY AND COLLECTING ANSWERS Before it is possible to collect answers the survey has to be locked and made ready to publish The survey will then be activated and answers can be collected The main ways to collect answers in Webropol are v Public Survey Collect answers via a public channel such as a link on a website intranet or Facebook v Email Survey Direct collection of answers by emailing the survey directly to the relevant respondents v Login page Create a login page for respondents to access the survey A login page can be created for both email and public surveys Refer to chapter 7 4 for more information v Answering manually Insert the data from the forms manually into Webropol v To Publish your survey click on the 3 Collect Responses button Ski Collect Responses Y Select the publishing method required by clicking on the relevant Icon Select survey link method 8 1 Public Survey If the user intends to gather answers through a public link the first thing to be done is to make the survey public Once you have this link it can be embedded in your website or intranet for respondents to click on to gain access to the survey Please note v Public surveys d
5. don t know or if an option has been used as a subheading 6 2 Editor The ABC Editor can be used to change the style of your text in options and questions The font and font style applied to your entire form will be specified in Form settings see chapter 5 However there are occasions when you may need the text to appear in a different format to the rest of the form e g a label used as a heading or subheading v Click on Editor next to the question or option field v Highlight the text Click on the drop down menu s to select your font style Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBSPOL THE INTELLIGENT WAY font size and font colour You can also choose your text alignment and add bullet points if required v Click on OK Y Your question field will display the text with HTML code Y Click on save The text will display in your form as specified in the text editor 6 3 Attach Question next to previous question 19 Please rate the following 192 3 4 Comments O Shipping terms Oo0O0 0 0 Comments i Payment terms 0000 Condition of goods 0 SES Refund terms 0 O Comments II Customer service OOOOO arimani The above question has been created by placing 2 questions next to each other to have the effect of 1 question This question is measuring both satisfaction and collecting any addi
6. gt Change the names of the surveys gt Surveys can now be sent out on a monthly basis and reports can be generated separately for each month You can also combine the linked copies to obtain reports for each quarter or annually 10 4 Background data The user can in advance import filled in background information about the respondents e g gender age etc This information is displayed in the report but is not asked from the respondent The user can use the background data feature to order an excel file using the questions where pre answering is desired In the excel files first column the user fills in the email address of the respondent and on the same row the pre set answers relating to that respondent Then the Excel is uploaded as described below If you don t wish to hide any of your questions ignore steps 1 to 4 below and just create your survey in the usual way 1 First create all the questions you want to have visible to the respondent 2 On the last visible question click on More question settings you will see the option quit survey with this question Ensure this option is ticked and click on Save Add a new page Now add all the questions you wish to have hidden from the respondent the questions which will be uploaded from background data 5 Once you have done this you will be ready to order your background P Woh wi oe Pode pere Is be peu oe d W s gerafd pou Poe bg eee ceed Be ue cue eeri
7. How to use groups in surveys Once you have created the groups you can now send the surveys by email in the standard way Select any of the surveys in the group and click on email survey Once you have added your respondents you will need to select send email Create your message in the normal way with the following difference In your Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBzPOL THE INTELLIGENT WAY message settings include in message you will see an option which in the drop down box link to group By selecting this option when the respondent receives your email asking them to complete the survey they will see a link The link will direct them to a subpage where they can choose the language they wish to complete the survey in Include in message Link to group i SSL not in use SSL in use L Login name and password L Link to respondents page 10 3 Linked Copies By using the Linked copies feature the user is able to make several copies of one main survey and compile the answers in one main report or in separate reports for each copy The structure of the linked copy has got to be the same as in the original main survey but the language used in the questions can be different Please note The system does not translate therefore you must be able to read and write the language selected Y Click on surveys to view y
8. Please note Individual answers can be viewed in connection with the respondents email therefore answers are not anonymous by default If you want to prevent this possibility before adding the email addresses the survey can be made anonymous from the form settings Once a survey is complete it can be made public or private by clicking on the buttons Activate public link and Deactivate public link By making a survey public you are creating a web link which respondents access to answer the survey The public link is always the same in one survey The user can in advance import filled in background information about the respondents e g gender age etc This information is displayed in the report but is not asked from the respondent This feature automatically creates a real time report showing answers collected to all the questions on the survey Notifications can be sent to the survey creator via email when an answer containing certain predetermined values is submitted on a survey E g if a respondent answers yes to a particular question an email notification will be sent to the email address you have specified Alternatively you can use notifications to the respondent to acknowledge receipt of their completed response Scheduling makes it possible to schedule different actions at a specified time e g make a survey public or private activate an email survey open or close a survey Under each Publishing method you can find the
9. Question description Quiet Numeric Scale 1 6 Use Other Scale Instruction Statements Rows Left statements Right statements WEB2POL THE INTELLIGENT WAY 4 12 Numeric Question KC e e e ON Numeric question Click on add question and select Numeric as your question type Type the question into the dedicated field Text can be modified in the editor by pressing the ABC editor button Type in your options for the numeric fields Specify how you would like the fields displayed Specify a minimum or maximum value allowed in the fields if required If you would like the combined total of the fields to equal a total sum e g the total of all the fields must equal to 100 tick Validate sum of all numeric fields Select the relevant function e g equals to from the drop down box Enter the sum required e g 100 combined total of all fields equals to 100 Click on Edit error text of sum validation to type the error message you would like displayed if the validation requirements are not met Click on Save to save your question Webropol view Admin duties Customer face to face contact Question description Answer options Answering calls Admin duties Customer face to face contact Answer option title Above 2 To the left To the right of numeric field s Numeric 123456 17892 033 Survey view 12 What percentage of your time is spent perf
10. R When pointing a survey row with the mouse cursor an Actions menu will appear on the right From the Actions menu you will be able to perform following survey actions Open This action will open the survey in the editing mode You can also open this view by clicking once on the survey name Preview Opens the survey preview for viewing and testing Summary Opens the Summary amp Preview tab of the survey Rename Rename your survey saving name Does not affect the title of the survey Copy Copy the selected survey does not copy the responses Survey rights Manage the survey rights for the selected folder for example if you need to share access to a survey to your colleague Move to folder With this action you can move the selected survey to a specific folder or sub folder Make linked copy Creates a linked copy of the selected survey Please note that you can only create linked copies of a locked active survey By using a linked copy instead of a normal copy you will be able to report the results of one or more linked copies in one report To report Opens the reporting tool for this survey Delete Deletes the survey and the responses Please note that you can not undo this If you aren t sure whether to delete you could for example create a temporary archive folder for surveys you don t need anymore Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki RUNTO2
11. AS v Type the question into the dedicated field v Type the answer options into the Answers field on separate rows 2 Option 1 v Text can be modified in the editor by pressing the ABC editor button 5 Option 2 v Ifthe answer options editor is not visible press the Save and edit the Option 3 settings when the answer options are ready v Click the trash icon to delete blank lines v Click the Add more options for the answer to add more options Y Click on Save to save your question Webropol view Survey view Selection question Question Type the Selection Question here 1 Type the Selection Question here Option 1 Option 2 Option 3 i Question description Answer options Enter option and press Enter to add next option 4 2 Multi Selection Question v Click on add question and select Multi Selection as your question type Multizelections Y Type the question into the dedicated field PL Y Type the answer options into the Answers field on separate rows Option 1 v Test can be modified in the editor by pressing the ABC editor button Option 2 v If the answer options editor is not visible press the Save and edit the Option 3 settings when the answer options are ready Y Click the trash icon to delete blank lines v Click the Add more options for the answer to add more options Y Click on Save to save your question Webropol view Survey view M u ti E ectio ns
12. Edito Hide settings Text size Use as subheading Option is selected as default Enable random mode Select Stylesheet Select style sheet x WEBzPOL THE INTELLIGENT WAY 5 2 Jump to Question Jumps also referred to as skip logic allow you can create surveys with common questions available to everyone but also separate questions to different respondent groups By using jumps respondents can be routed from one survey page to another depending on how the respondent answers a certain question Example You want the respondent to tell you if they use a certain product if they use it you want them to answer a question relating to the product but if they don t use it they can skip the question relating to the product as it is not relevant to the respondent After this all respondents proceed to the next common question In order for the jump feature to work it is essential that the following rules are applied e Add anew page after the question to which the jump applies e Add a new page before the question the jump is routed to e The question in which the jump is set must be on a different page to where the jump directs the respondent To see how jumps work try out the following example by completing the steps below this example is based on 3 questions and 2 new pages 1 Create a Selection question where the respondents select which product they use Q1 Do you use Product A Your answer options will
13. Pi Option is selected as default E Germany Enable random mode e Italy _ Select Stylesheet Select style sheet F Spain Europe Other E Finland E Poland 5 Romania WEBzPOL THE INTELLIGENT WAY 5 4 Setting a Default Option in a Question When typing options in a Selection or Multi Select question sometimes you will need to specify a default option an option already selected for the respondent For example you may send out a generic staff survey to staff working in field sales only When asked what department they work in you may wish to make the field sales department the default option Y Click on Edit settings next to the option v Place atick on the option setting Option is selected as default v Click on Save This option setting can be used for Selection Multi Selection Pictured Selection and Pictured Multi Selection Questions Webropol view Survey view Ais Tel i gt Edit settinas ao Editor Edit setings 18 Which department do you work in a Field Sales Editor Edit settings O Telesa elesales CT Add textfield after option for writing own answer Field Sales C Jump to question MM Marketing C Use as subheading Option is selected as default _ Enable random mode C Select Stylesheet 5 5 Select Style sheet This feature allows you to add effects to your option such as background colours For more information on how to create style sheets refer to Cha
14. formats to choose from in the Order Excel screen Any report created can be published as a public link By making a report public you are creating a web link which can allows access to the report This reporting feature is used to filter respondents or responses by using a certain question or questions as criteria Any reports created will use the specified criteria to generate the report E g you may wish to compile a report based on male responses only Allows you to view questions based on a certain demographic question This feature allows you select the main information required e g male female and then you can select the questions from the survey that you would like to base the report on E g you may wish to create a report based on responses of females working in the sales department and males working in the marketing department 1 5 MyWebropol Glossary MyWebropol allows you to store personal resources which can be used in your surveys Boss users also have Administration rights for user management Boss user can allow sub users to share some of their resources to all users Design Survey Templates Images amp Files Email templates Login Page Templates Style Sheets Admin Company Info Admin Survey Rights Admin User profiles Webropol Oy Y tunnus 1773960 2 If you have a uniformed look you need to apply to your surveys you can create a template which can be used to create surveys requir
15. images which have been uploaded to your Webropol Library see chapter 7 2 Selecta qualies Mat sut the fotoming car manutachurers v Alternatively type in a URL address for the media file SE IER SS Si a v Click on add Car Mak v When you return to the Question settings from the drop down menu sina y i 8 e select where you would like to position the media file v Click on Save Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBzZPOL Add media ae Content Eizpiptels Add mediavia URL with 130 Altec _ ttach media to question Above wi height SC amp add media bom brary o mio cas banner ealermark hall Facture F Hide option titles Palkit Adi es eet f gt vob care bannenawennart C Attach question next to previous question Webropol Lago tati Web I taut S daba cl yla C Limit max number of Webropol_ kyerebhausha word hemmas anewers 6 7 Use Question as a Dropdown v Open the question settings by clicking more question settings v Click on Use question as a dropdown v Click on Save Dropdown box Content F Atach question next to prewious question This function can only be used with a Selection question and can be used at d the time you create the question in Question settings Use question as dropdown Exclude first option from calculation Question Settings Mandatory Quest
16. language you want the questions to be displayed in your report e g the questions in English v Make a copy of the survey you selected and rename it e g Compilation report The survey is copied from the main folder tick the survey and press the copy selected button Y Click on the pencil icon next to the name to change the name v Publish the survey v Click on the import file tab Demographic info will become visible v Click on Show settings v Order the blank excel template by clicking on Order Excel v Enter the email address the blank excel template is to be sent to Y Select ALL the questions to upload as background data v Click on Get Template Ordering Excel files v You must also order the excel report files for both the Finnish and English forms v In the main folder click on summary page icon in the status column for each form v This will direct you to the summary page In the Survey report section click on enter reporting This will direct you to the basic report From the Export to drop down menu right select Excel and save Download the excel file of the result and save Do this for both files this data will be used to transfer to the background data file for the compilation report lt M S S Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELL
17. not yet participated Very useful for sending reminders to raise response rates Only for those that were sent already the message is sent to those who have already received the message Useful if you need to send out more information WITHOUT a link to the survey just tick Without link in message settings on this page Only for those that have already participated your message is sent to those who have already answered Select from list The user can select individual respondents from the list of respondents Please note this option can be used together with any of the options mentioned above From the menu include in message choose from the following Message options Include in message Link to survey ssLnotinuse SSL inuse I Login name and password 3 ssl No result Disable C Link to respondents page Sender s e mail shivadluwa qmail com v Include in message Link to survey the respondent receives a personal link to the survey and can answer only once Login name amp password the respondent can submit his her answers through a login pages on webropol com They are sent a login name and password which they use to login in to the survey through the Webropol website Without link login name and password the survey opens without a personal link or a user id Once you have completed the steps above click on the orange Send survey button You will receive a message confirming the number of me
18. or Italics for each 103356 section v Font Colour Specify the colour to be applied to each section oe v Alternatively use a Style sheet which will be applied to all the questions 100000 Text styles Note This is just an example of the text styling funcs needs to be implemented via editor Form title B 7 U 003366 E SCH brown fox jumps over a i H CD Question F 000000 The quick brown fox jumps over a a The guic OOOCC0O lazy dog U Answers B 7 U 000000 The quick brown fox jumps over a lazy dog 1 No style sheet selected Style sheet Survey background Specify the look and appearance of the survey and page background Any changes made here will apply to the entire form Y Survey background fill gt Solid colour Specify the background colour of the survey gt Image Use an image as a background on the survey Y Page background fill gt Solid colour You can specify the background colour of the web page the form sits on gt Image Use an image as a background on the survey To use an image v Place a tick in the Image tick box Y Select the image from the drop down menu or tick add new image to library to upload and use a new image v From the drop down menu choose if you want the image tiled Y Select where the image is to be placed v Click on apply to save your settings Background fill Survey background fil 7 Solid color FFFFFF The quick brown fox jumps over a lazy dog
19. periods or the number of reoccurrences Schaduling Desctiradle salas Eat set Ge Dgr Greg Cate 2011 07 27 Time i DO DO Reoccunmg Daly gen day s week s on Mon Tus Weg Thu Fri Weeks Sal Sun Moria ol every menthis Hprrfe Ga i rela ol eer m ni Daily fequerey lime of pocurante Curation Start dale End date Scheduled Publishing Personal Link Click on scheduling to access the scheduled tasks In addition to the above a personal link also has the following scheduled publishing tasks Y Send survey send out the email to respondents to access the survey You will need to add respondents and create an email template to send out Y Send reminder Send a reminder to those who have not participated in the survey You will need to an email template to send out Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY Scheduling In this section you can setup schedules for your survey Sct sending out e mail invitations reminders and thank you me Schedules for survey status C Activate survey Show settings C Deactivate survey Show settings Schedules for messages C Send survey H Show settings C Send reminder Show settings Send thank you message Show settings Save 10 2 Groups Groups are useful when the sample of respondents contains both e g English speaking and Span
20. q L estio n 2 Type the Multi Selection question here Question Editor C Multi Selection Option 1 Type the Mult Selection Question here C Multi Selection Option 2 C Multi Selection Option 3 w Question description Answer options Enter option and press Enter to add next option Multi Selection option 1 Multi Selection option 2 Multi Selection option 3 WEBzZPOL THE INTELLIGENT WAY 4 3 Open ended question Click on add question and select Open ended as your question type Type the question into the dedicated field Text can be modified in the editor by pressing the ABC editor button You can specify the size of the text box and the minimum and maximum number of characters required in the answer Click on Save to save your question E SOS The Open ended question will appear on the form as shown below Webropol view Open ended question Question Abc editor Type your open ended question here oy Question description Textfield size Width char 60 Height rows Min answer length char Edit notification Max answer length char Edit notification Open ended Lorem ipsum Survey view 3 Type your open ended question here WEB2POL THE INTELLIGENT WAY 4 4 Scale Selection Question v Click on add question and select Scale Selection as your question type l v Type the question into the dedicated field eS v Text can be modified in the editor by pressing the AB
21. scheduled tasks which can be used with that method Every form generated using the system is given a form ID It is important that you keep a note of this ID if you accidently delete the form knowing the ID will make it easier for us to retrieve You will see the ID by placing your mouse over the survey name in the All Surveys list A connection between the answers and respondents of a survey cannot be made A feature that routes the respondent from one question or option to a predefined location on the form The jump feature redirects the respondent to other relevant questions depending upon the answers previously given E g you may ask a gender question Your next question may be relevant only to females therefore a jump can be created for all male respondents routing them to the next relevant question Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBz POL THE INTELLIGENT WAY 1 4 Reporting Glossary You may come across some of the following features when using the reporting function For more detailed information on the reporting tool please see the Reporting manual Excel reports Published reports Filtered reports Cross tabulated reports This feature allows you to order a excel report based on the survey The report can be sent to your email address or the images and file in MyWebropol A format can be specified e g number format statistical form etc there are several
22. survey in Webropol gt Ifyou intend to collect the answers with an email survey and already know the language the respondent uses simply create and send an email using the relevant linked copy Create and send an email in the usual way as specified in chapter 6 2 adding the relevant respondents to the email gt If you are unsure of the language the respondent uses you can send all the language copies so that that respondent can choose their preferred language To do this you would need to group the surveys and follow the instructions set out in Chapter 8 2 above Other uses of Language Copies Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzPOL THE INTELLIGENT WAY Linked copies are not exclusively for surveys which need to be created in different languages they are also commonly used for creating surveys that are linked in others ways e g periodic surveys Sending the same survey at different times departmental surveys sending the same survey to different departments etc Example 2 gt The user collects project feedback once a month and wants to view progress reports on both a monthly and annual basis gt Complete the form for the project feedback survey lock the form and click 11 times on the linked copy button gt 11 linked copies are now created and found under the main survey In this group there now is a survey for each month of the year
23. this section we will look at some of the options settings available in Webropol 2 0 Options settings can be accessed by clicking on the edit settings button next to each option 27 Option 1 Abc editor Hide settings ls Option 1 C Add textfield after option for writing own Tert si ole Opinn 2 answer sie C Jump to question la Opin 1 CO use as subheading O Optionis selected as default C Enable random mode 5 1 Adding a Text field after an option Often when typing in options for a Selection Multi Selection Scale or Scale Multi Selection question a text box is required next to some of the options to allow the user to type in their own response This is particularly useful for questions where one of the options is other please specify v Click on Edit settings next to the option v Place a tick on the option setting Add text field after option for writing own answer v You can also specify the width of the text field type in the number of characters to be displayed in the text size option v Click on Save This option setting can be used for Selection Multi Selection Scale Scale Multi Selection Pictured Selection and Pictured Multi Selection Questions Webropol view Survey view Answer options 13 Where are you from i Edit all settings O uk i ee USA Biel Edit settings fs Other Please specify Biel Edit settings 2 Other Please specify
24. 0 www webropol fi WEB2POL THE INTELLIGENT WAY 9 6 Admin In the Admin section of my Webropol Boss users can create and delete Webropol users Control the access rights for each user and manage the company details Company Info The boss user can update the company contact detail such as name address and telephone number The boss user can also edit and update the main contact details of the person s responsible for the Webropol license Survey Rights The boss user can manage survey and folder rights by allowing access to surveys or folders From the Admin section of MyWebropol click on Survey Rights A list of all the surveys and folders in the environment will be displayed Select the survey or folder from the list NANA Choose a survey or tolder Manage survey access Your folders and surveys Folder Ville testikaksi s testaillaan ea B Satutestaa 1 A list of all the users in the environment will be displayed You can define what access rights you wish to give to users by placing a tick in Read Write Manager Read Can view the survey but not make any changes Write Can Access the survey and edit it Manage Have full access rights to the survey To make sure that users have no rights to the survey folder leave the boxes un ticked E e Chosen survey Customer Salifischon 4 Pock Bose Lear 5auHiroren Salu Himanen E E Le Bose Le TeppoMarin Teppi Marin O O O Sub User Teemu Te
25. 01 552 150 www webropol fi WEBzPOL THE INTELLIGENT WAY 3 SURVEY CREATION QUICK GUIDE The purpose of this quick guide is to describe briefly how to build a basic survey and collect answers by sending email invitations to respondents More detailed information is provided in the manual Creating a survey The steps below will explain how to create a basic survey you can click on form preview after completing each question type to see how your survey looks Select Create New Survey from the top bar Select Basic Survey as your survey type from the drop down menu Give your survey a name in Survey title Click on Continue Click on the orange Add Question button Select the question type Selection from the question type options window refer to Chapter 1 1 for more information on question types a Type the question What is your Gender b Type the answer options Male and Female on their own rows c Click Save 7 Click on the orange Add Question button again Select the question type Scale Selection b Type the question Please rate c Inthe scale values columns select Numeric Scale d Inthe first box enter your minimum scale value and in the second box enter maximum scale value If we are using a scale of 1 2 3 4 5 then enter 1 in box 1 and 5 in box 2 If you are using a reverse scale 5 4 3 2 1 then enter 5 in the first box and 1 in the second box e In scale rows enter the cr
26. 1 they will go on to question 2 regarding that product If they answer No then will skip question 2 as it is not relevant and go straight to question 3 which is relevant to all respondents Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEB2POL THE INTELLIGENT WAY 5 3 Use as Subheading Sometimes there is a need to break the options in a question down into specific sections but keeping the options together subheadings can be used to separate options into sections but keep them in the same question For example you want to know what country someone is from you can use the subheading UK and then have the options England Ireland Scotland Wales for the respondent to select from v Click on Edit settings next to the option you wish to change to a subheading v Place atick on the option setting Use as subheading v Repeat this process for all the option that you need to be used as a subheading within the options v Click on Save This option setting can be used for Selection Multi Selection Scale Scale Multi Selection Pictured Selection and Pictured Multi Selection Questions Webropol view Survey view 14 Which country are you from Answer options UK i Edit all settings England KN i j 5 Ireland O Wales Add textfield after option for writing own answer Europe L Jump to question vl Use as subheading France
27. 8 102 176 21 webropol2 0 S B2A49BA44F 36EF0F par View in browser Survey linkis now Active Close link Anonymous No Style sheets allow the user to add different text styles colours on font sizes to your survey You may have a specific corporate colour for your text therefore a style sheet can be created to meet those requirements This section will explain how to create Style sheets section 4 9 of the manual explains how to add them to your survey Y Y Y Y SS From the Library section of MyWebropol click on Style sheets Click on Create a new style sheet Give your Style sheet a name Question title Select font type font size and font colour for Questions Apply background colours to the questions Question description Select font type font size and font colour for Question descriptions Apply background colours to question descriptions Question Background Apply a background colour to the entire question including options Scale Choose the font type font size and font Apply background colours to the options There are 2 scale options this allows you to alternate the colours between options as shown on the right Text field Select font type font size and font colour for text field questions Drop Down Select font type font size and font colour for selection questions using a drop down menu Question Options Choose the font type font size and font for options Apply background colou
28. Bun AS 150 Password for login page Type password to enter survey herd www webropol fi WEBzPOL THE INTELLIGENT WAY Response Settings v Anonymous answers allowed Generate an anonymous survey respondent s details are not matched to responses Move only forward on the form Respondent is not able to move back to a previous page on the form Limit total number of completed surveys Number of responses can be limited survey stops upon reaching limit Individual recipients can complete Only One survey Only possible to submit answers once Use IP Restriction Allow Deny access from specified IP s Use check submit Confirmation that the respondent wants to submit their responses Use breaks Used in long surveys where breaks are required see section 5 3 6 of the manual for more details SALSAS Response settings El Anonymous answers allowed Move only forward on the form C Limit total number of completed surveys to IF Individual recipients can complete ONLY ONE survey LC Use IP restriction Select IP restriction C Use CHECK SUBMIT option on the form Use breaks After number of questions a After number of pages Use Breaks By selecting the use breaks function a survey can be paused by the respondent to complete at a later stage This is a particularly useful feature for lengthy surveys To turn this feature on you need to complete the following steps v Select survey settings then cl
29. C editor button Value 1 Value 2 v Enter your scale values Columns Option1 e Using a Numeric Scale select the option Numeric Scale Two boxes will be Option visible to enter your range for your scale In the first box enter your minimum scale value and in the second box enter maximum scale value If we are using a scale of 1 2 3 4 5 6 then enter 1 in box 1 and 6 in box 2 If you are using a reverse scale 6 5 4 3 2 1 then enter 6 in the first box and 1 in the second box e Use Other scale make sure this option is selected Type in your other values e g very poor poor average good very good Each value must be on a separate line v Type the criteria you wish to rate in the Scale rows field v Click on Save to save your question HINT You can edit the row and column width of the scale from More question settings By using the same width for all of your scale questions in your survey you will be able to make a clean looking survey More question settings Question styles Actions Attach question next to previous question Row header width Attach media to question o dl Hide scale values Webropol view Scale selection question Question Type your scale question here ii Question description Scale values Columns Numeric Scale S e Use Other Scale Scale rows Criteria to be rated 1 Criteria to be rated 2 Criteria to be rated 3 Surv
30. G THE SURVEY AND COLLECTING ANSWERG sccceeeeeeeeccsssnseeeeeeseeeeeeneeeeeees 52 ZE HK gue 52 8 2 Email Survey use personal mk 53 SE MYWEBROROL naaa ici ida 56 9 1 Design template 56 9 2 Images amp ies cee ccccceeccecseeeeecceeececceeseeeceaueeeceaaseeceeaeeeseaeeeessegeceesaaeeeessueeeessageeessageeessegseessseeeeesas 57 9 3 Email Tempiates AAA 58 94 Login E Let 58 10 OWIE reet eege een eee ee ee eee ee 59 A E EE E E E A a Ea E N 60 10 SPECIAL FEATURES EE 63 10 1 Scheduled Publishing carr a eee eee ee 63 10 2 OUDS oo ee ee eee oa 64 10 3 E A A 65 10 4 Ste ds o o Aa 66 10 5 Merging report data of surveys tO ONE report 68 11 OTER MODULES E 70 WEBz POL THE INTELLIGENT WAY 1 GLOSSARY In this section we are going to go through Webropol basic terms 1 1 Question types Selection Allows respondents to choose only one alternative from a range of predefined options e g yes or no questions or are you male or female Multi Select Allows respondent to choose multiple alternatives from a range of predefined options Open ended Adds a field for the respondent to type in their own answer question Open ended Adds an empty text box where the user can fill in for example open feedback question Scale Selection Allows respondents to give ratings on a predefined scale e g on a scale of 1 to 5 please rate the following This makes it possible to include Likert scale q
31. IGENT WAY Adding data to the Blank Background data file Y To upload the data the first column of the background data excel has to have email addresses These addresses do not have to be real but dummy emails can be used instead on each response row o Inthe email column on the first answer row you can write e g dummyemail webropol com o The same email address can be used on every row Copy and paste the data from the 2 excel reports from the original surveys into the remaining cells Remember Start your pasting from row 3 Save the file once all data from the reports has been copied and pasted Return to Webropol You are now ready to upload results into the new compilation survey Return to the Private link publishing option and click on the Import file tab Merging the data in to the compilation survey Y lt S RARE LS S Once the data from the 2 original forms has been merged in to the background data file you are ready to upload the file directly into the new compilation survey Demographic info option E att on Tick Upload pre filled excel file with demographic data Click on Browse and select the excel file you have just created Tick upload background data directly to report L ret Wett A Email one respondent per row dummyemail webropol com dummyemail webropol com dummyemail webropol com dummyemail webropol com ee 1 1 What product do you use GA
32. IGENT WAY Scale Question Ranked Scale The Alignment of the scale question can be changed to Ranked Scale This means that the respondent can only select one option per horizontal and vertical line v Click on the scale question and open the question settings by clicking more question settings v Place a tick in the box Ranked scale v Click on Save Content CT Attach media to Above w question F Hide option titles EN More question settings This function can be used at the time the question is created Based on the example eleng The respondent can only select one option per horizontal and vertical line therefore a s Vertical scale only one criteria is 1 most important 2 most important etc L Ranked scale Mirada of ie paar co tal ig oes impartacl when selecting a mgeadarch istMest Ind Mast ord Most ah Most fh Mast impartir impartan importar important impartan Price G O 0 D D Question settings Wl 0 o 0 D O East aa o o OI 0 o Mandatory Question Yes Ho Curlamer zong supparl o o O E o Raiu Scale type Normal Ranking vertical ag 5 A e 6 10 Fourfold Use letters instead of numbers in statements By default when a fourfold question is answered by the respondent the question displays the answers in numbers for each statement This can be changed to letters instead v Click on the fourfold question and open the question settings by clicking more question settings v Place
33. POL THE INTELLIGENT WAY Y Return to the Private link publishing option and click on Import file tab and continue with step 3 e DONOT click on upload background data directly to report Survey recipienta a v Click on Upload coo om v The respondents will now be added to the survey with the background mm Im Pe data included 1 sanguinea Y Send the survey out in the usual way 10 5 Merging report data of surveys to one report Merging surveys is not easy and should if possible be avoided by planning your survey We strongly recommend using the linked copy function if you wish to combine 2 or more surveys if the questions in the survey are the same see chapter 8 3 for further information on linked copies If the same questions are used in the surveys and there is a need to review the answers in one combined report and linked copies have not been created use the following instructions to merge the questions in the survey that are the same You will need to use the background data feature for this as described before Example You have carried out a survey in Finnish and English you have received answers but have not used the linked copy function You now want to merge these two surveys in order to have the answers in the same report in addition to separate reports The structure and the questions are the same in the two surveys only the language of the questions and answers differ v Select the survey with the
34. W E B gt E O L Updated 5 7 2012 THE INTELLIGENT WAY Webropol 2 0 Manual Contents Me E 2 1 1 a A A A 2 y ES A A 3 E E Sl AP PPP 3 1 4 BR eleiagtsle OSS E 5 120 MyWebroDol GIOSSAIY EE 5 2 LOGIN AND THE SECTIONS OF WEBROPOL sseesseeeeeeeeeeeeeeeeeeeeecccennnnsssseseseeeeeeeeeenesooooes 6 2 FOND E 7 ae MNN ele 8 3 SURVEY CREATION QUICK GUIDE ccsiiinoicoaaicciiacicii te eiii ii 10 4 USING DIFFERENT QUESTION TYPES IN WEBROPOL 2 0 00oononccccccoccccccccnnnnnncccccanannnnnnnnnnnnnnnnnnnnnnas 11 SS Deen QUESO ii yen ee td 11 da Mule Selecion QUESTION site it 12 43 Open ended QUeStON EE 13 AAs CAI Selection QUCS AA o Ea Teisina 14 4 5 Scale Multiple Selection Oueston REENEN 15 WINN EE 16 Gl SOMA FO EE 17 4 8 Pictured Selection QUESTION ccccoccocccoonnnnnncnnnnnnnononononononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninonoss 18 4 9 Pictured Multi Selection QUESTION ooooonnnnnccccccnnnncccccoconononooonnnnnonnnnnnnnnnnnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnonoss 19 4 10 e 20 4 11 Posion QUESTION EE 21 4 12 Kl QUESO EE 22 4 13 Drag amp Drop Scale and Ranking 1nnnnnnnn00annnnnnonsnennnnnnnnnsnnnnrnnrnnssnnnrrrrerssnnnrrrrressnnnnrrreensnnnnreneee 23 4 14 Bei EE 25 4 15 ACA NEW e E 25 2 OPHONS SETTING PP 26 5 1 Adding a Text field after an opton 26 De JUMO E e 27 Do o E 28 5 4 Setting a Default Option in a Question ooooncccnnnccccnconnnccnnnnnnno
35. Y Add new image to library Browse Upload gt Show advanced settings Page background fill Y Solid color FFFFFF The quick brown fox jumps over a lazy dog 7 Image otmen y Add new image to library Se Hide Advanced settings Image tiling Tiled both direction D Image placement Top right D Company Logo Specify the logo to be added to the survey The logo selected will be displayed on every page of the form Images can be added using jpg gif or png files The file size is limited to 100 kb Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzPOL THE INTELLIGENT WAY LAS lt NS Place a tick in the Use logo Select the image from the drop down menu pick from bank Or upload a new image by clicking on browse and selecting the image from your computer Select where the logo is to be placed from the Logo placement drop down menu A preview of the logo will be displayed Click on apply to save your settings Size and Alignment Y Y Set survey size Define the width of the survey By default this is set to 750 pixels Set survey margins Specify the size of the margins empty area outside the form Set page size Define the web browser window size of the survey Form alignment Specify the position of the form in the browser window Form corner appearance Choose the corner appearance of the form r
36. a tick in the box Use letters instead of numbers in statements v Click on save Respondents answers show in numbers for each statement this can be changed to letters instead a More question settings Content C Attach question next to previous question Attach media to Above O question y Use letter instead of number in item WEB2POL THE INTELLIGENT WAY 6 11 Select Style Sheet to Question This feature allows you to add effects to your questions such as background colours For more information on how to create style sheets refer to Chapter 7 of the manual v Click on the question and open the question settings by clicking more question settings v From the drop down box Select style sheet to question select the style sheets required see chapter 7 5 to create style sheets v Click on Save The scale question on the right has been created using style sheets Different background colours have been added to the options altering the appearance of the question Question styles Select style sheet to question w Select style sheet to question 15 Type your scale question here Stylesheet for manual 1 Criteria to be rated 1 Criteria to ba rated 2 OO DO On oo Ou ws 110310_1653 Criteria to be rated 3 ws 150310 1 6 12 Column Header Apply headings to columns as shown in the example below v Click on the question and open the question settings by clicking
37. ak v Answer limit reached the message displayed when the survey has received the maximum number of responses required Y Text below the submit button v Select survey settings then click on the function settings Pages v In the Pages section select the message you wish to edit v In the Edit Page text type in your new message Thank you page gt gt edit v Use the ABC Editor to modify your text Bleak Page ards v Click on apply to save your settings REES ies Answer limited reached gt gt edit Text below the submit button edit Edit page text type your own message here Abe editor Lise the ABC Editor to modify your text 7 4 Notification Settings Notifications can be used in a number of ways You may need to take immediate action for some responses received A notification can be set up so that a specified email address is alerted of the response For example if you ask Do you wish to receive a copy of our new brochure a notification can be send to the Marketing assistant to deal with this immediately rather than waiting for the survey to close You can also use Notifications to send automatic email acknowledgements to the respondent confirming you have received their responses Notifications Answers received v Select survey settings then click on the Notifications Y In the Notifications to survey creator section place a tick in Notification to survey creator on answer s receiv
38. amp 17 Use random mode Mandatory option ot G Survey view WEB2POL THE INTELLIGENT WAY Rank the following products Ranking Column header v The items can be arranged to the drop box by dragging and dropping them v The drag amp drop scale works like the ranking scale but you are able to add statements to the left and the right side like in position questions 4 14 Label Y Click on Add Label below to orange Add Question button v Type the label text into the dedicated field v Text can be modified in the editor by pressing the ABC editor button v Labels can be used for heading sub headings additional information and can be added anywhere in the survey Page element Label a Type label text here Labels can be used for heading sub heading and Add new page information text o Label description 4 15 Add New Page v Click on Add New Page below to orange Add Question button v A new page will be added to the survey at the end v To move it to the correct location simply drag it and drop it in the desired location from the survey content panel on left of screen User Manual Paget 1 Type the Selection Question here 3 Type your open ended question here 5 Select the level of training required in the following courses user can select more than one level Page WEBSPOL THE INTELLIGENT WAY 5 OPTIONS SETTINGS In
39. ashallintajarjestelmie Asteikon painoarvot limoittautumislomake esimer Asiakashallintajarjesteimien ver limoittautumislomake esimerkki Gy SMS Messages for mobile D al IR Fon Se Lei surveys _ BS Download Microsoft Office add ins component SUPPORT TRAINING SALES SMS Account balance 0 1 To survey folders By using this button you will be directed to browse and edit your surveys and survey folders The survey folder view is explained more thoroughly in the next chapter 2 MyWebropol You can access MyWebropol via the MyWebropol button on the top right MyWebropol contains common tools and settings for your account MyWebropol is explained later in this manual 3 News In this section our customer services will be announcing about the upcoming service breaks and new improvements in the software 4 Shortcuts The shortcuts are the quickest way to access your surveys and latest reports 5 Add Ins Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY In this section you will be able to download free Microsoft Office Add Ins for Word and Outlook and also the Webropol 360 macro for Excel These are explained in separate manuals that can be downloaded via the MyWebropol section 2 2 Survey folders In the survey folders view you will see all of the surveys and folders you have at least the right to read them T
40. be Yes or No 2 Add new page after question 1 3 Create an Open ended question regarding product A Q2 What do you like about Product A 4 Add new page after question 2 5 Create a Selection question which all respondents answer whether they selected Yes or No to question 1 Q3 If we created Product B would you use it Your answers options will be Yes and No We can create the jumps at the same time as creating the question or we can add them at a later stage Question 1 v Question 1 will appear on page 1 of your form v Ifthe respondent selects Yes no jump is needed and respondent proceeds automatically to page 2 as the question specific to Product A is on Page 2 v If respondent selects No the jump will then route the respondent past page 2 to page 3 where the next common question for all respondents is asked Y Click on Question 1 this will open the edit for editing az Yos Y Do not do anything with the first option Yes ei Ne v Click on edit settings next to No EE v Place atick in the option setting Jump to question and then select ES v Question 3 If we created Product B would you use it from the drop ota selecting TYPE your selection questio GA tee Y Click on Save Type Pictured Mui Selection i How would you rate the peut Aha See vY tl A if Add multiple answer Op um at percentage of your time Where are yo m A jump rule has now been created lf the respondent answers Yes to Question
41. c Similar to text field but using numerical values only The fields can be validated so that combined they equal a specified value For example the combined total of the fields must equal to 100 Hierarchical With this question type you can quickly and easily create several questions in one question Drag amp Drop This question follows the same logic than the scale question but they are visually more Scale and appealing and easier for the respondent to reply Ranking Add Label Creates a label heading on the form Add New Page Depending upon the size your survey can span over several pages In order to create new pages for the survey you need to add a new page An example of how each question type can be created used is provided in Chapter 2 of the manual Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzPOL THE INTELLIGENT WAY 1 2 Software Glossary This section will identify terminology that you will come across when using the system Front Page Surveys MyWebropol Feedback When you log in to the software you will be directed to the front page Here you will have access to the following e News items which may highlight new features being introduced to the software interruptions to the service etc e Language Selection Select the language you would like the system to operate in e Shortcuts to latest reports unpub
42. ce restrictions on each user by giving them read write and publishing rights Please note these restrictions are specific to each survey on the system Access can be given also on a Folder level A boss user can create new users delete users and reset passwords for users in the user environment Other users can access their own details and amend and update them as necessary Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY 2 LOGIN AND THE SECTIONS OF WEBROPOL Log in to the Webropol software on the webpage hitp www webropolsurveys com Use the user credentials provided by your boss user NOTE You will be able to enter your password wrong five times a row After that your account will be locked and you will not be able to log in unless your organisations boss user re activates your account If your account is locked please contact your boss user or the IT department A locked account does not have any affect on the surveys in your account Deutsch e Suomi PycckuM eleld We are moving our customers to the new Webropol 2 0 application Already moved customers have been informed separately In other cases Webropol 1 0 application will be in use as normal until we have separately informed about the time schedule for moving to the new application Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552150 www webr
43. cipal component analysis Furthermore Insight includes analysis tools for segmenting of respondents examining correlations between variables and predicting changes in essential indicators PROFESSIONAL STATISTICS Professional Statistics the statistical measures of Insight but adds an editor to create your own models and import external data for extremely versatile research demographic data For more information and training on any new and existing modules contact us on the helpdesk on helpdesk Wwebropol co uk Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi
44. d Email addresses one test report per row Each address has to be on separate lines v Import from file lt is also possible to import the addresses of Use personal link the respondents into Webropol by using an Excel CSV ora text txt file Y To import a file click on Import recipients click on browse and upload the file v Click on Add new respondents using either method This will remove any duplicate emails addresses entered me v Once you have added your email addresses using either method click on the orange Add new recipients button Enter recipients email address one per row v A list of Survey recipients will be displayed showing all the eg respondents that have been added v Click on the orange continue button to send the survey O Add only new e mails Upload pre filled excel CSV or plain text file C Documents and Setting Y Add only new e mails Survey recipients 4 Filter recipients First Name Last Name Filter Empty Show 25Page Epot GI C Firstname Lastname Email eee esche es i i test1 test123 com 0 0 O helpdesk webropol co uk 0 0 Cape Send email v Define the headline of the email in the field Subject This is Create invitation letter the field that is shown as subject to respondents in their email Canone templete Se programs The subject is very important as it should raise Subject interest in your survey and help make su
45. e selected surveys e aor linked copies only one survey can be A e e create p y y Delete selected E E Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzPOL THE INTELLIGENT WAY From the Sort by menu you will be able to sort the survey listing for example by the editing date or the response count By default the surveys are sorted by their name in alphabetical order Folders and folder functions The survey listing contains information on the publishing method of each survey A green open lock means that the survey hasn t been published yet a yellow lock stands for a private email survey and a blue lock for a public link Each row also tells you whether the survey is a basic survey an el est or a mobile survey Each survey that has at least one or more responses also has the direct link to the report of the survey The colored icons on the right are shortcuts to additional Webropol Analytics modules that are explained shortly at the end of this manual If these icons are displayed in gray your organization hasnt got a licence to use them yet Please contact your boss user if interested in a licence F Kysely FIN survey in English Displayi Actions 21032012 knuluttaiaik Open Preview Summary Rename Copy Survey rights Mowe to folder Make linked copy To report Delete ss Reports 5 SES Reports 5 A Reports 5
46. e tee ES survey content data file Background data Bfm pedi rr ae alec phi d i Bo uO e sehr RRE OG Fagel Hale cate Me O dro question Sol meri z Which ofthe following TE Bip LE ogee Efe oe Diin Log Fae Suey A Fih ps products da You use Il wegitrgl acuda SE How would you rate the D el Ce service received fram our customer service team Customer details Customer Status Hidden Questions are added after the Page Break and will not be visible to the respondent Ordering the Excel Background data file Y Click on Collect responses v Click on Private link for your publishing method v Click on the import file tab Demographic info will become visible Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBzZPOL THE INTELLIGENT WAY Add recipients More info Add manually Import from file Copy from SUMVEYS Copy T Upload pre filled excel Add only new e mails or plain text file Choose File No file chosen Demographic info Hide settings 1 Download Excel template Download Excel 2 Fill data into template Open downloaded file and fill with your data Save the file Do not change any of the columns or the upload will fail Enter an email address to each row 3 Upload pre filled Excel template Choose File No file chosen Upload Upload data to pre fill one or more question answe
47. ecified time e g make a survey public or private activate an email survey open or close a survey With scheduled tasks different tasks can be carried out automatically at a certain time or continually occurs only once or occurs continuously v Scheduled tasks are accessed from the Collect responses option Depending upon the publishing method the tasks may differ Y Select your publishing method Public link or Personal Link Scheduling C Deactivate survey Edit settings FJ Activate survey Edit settings C Sendthankyoumessage Editsettings Save E Publishing Public Link Once you have selected public link as your publishing option and the link to the form is displayed You will also see the scheduled tasks available for this publishing method gt Deactivate survey stop the survey gt Activate the survey start the survey gt Send thank you message send email acknowledgement to all respondents as long as they have provided their email address via a contact form You will need to create an email template to send out v Select the task required and then click on Edit settings next to the required task v Once you have selected which task you would like to schedule you need to specify the frequency gt Occur once specify the date and time the task is to take place Click on the date field to open a calendar gt Reoccurring how often you would like the task to reoccur start and finish
48. ect Stylesheet a Cobe a io be rated 2 Editor s E ale Criteria to be rated 3 Ecg Edisatimos A Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi o Leeder Me paraa Tal bom bi Weep Mariela L der Very flab be Talip Jem OUE WEBzPOL THE INTELLIGENT WAY Survey view 1 Type pue ade quests bere Cribrris to ba ete CS Criwis to ba mied 2 agape Trem ee bee LA ti rg giel T Poe oy Heard 7 5 8 Text field Validations When using text fields you can specify the type of response required e g numerical alpha numeric etc by validating the cells The following validations can be made to your text fields using Webropol Validation settings O Numeric Edit notification O Date Edit notification O Text Edit notification Range Edit notification E mail Edit notification No validationE dit notification Min value C Min answer length char Edit notification Max value C Max answer length char Edit notification Numeric The respondent can only complete this text field using number format Range Can only be used with the Numeric validator You can specify a minimum and maximum value range the respondent is then limited to answer within this range Min Max Value Used if the Range validation has been selected when using Numeric validations You can specify a Minimum value a maximum value or both The respondents answ
49. ed Receive notification of answers selected Receive notification of answers selected Y Click on show settings v Give the notification a name E mail subject of the notification message v Choose the question and option the notification refers to a v Enter the email address for the person who needs to be A Lo sauna y notified When a respondent selects lt Click on apply to save SE settings Question Would you like a copy of our new brochure e Option If a respondent answers the question selected with the option OR selected the email address specified will be alerted of this GE gan Select OS OR Question Send a notification to the following e mail addresses marketingassistantivebropol com Add new notification Notifications Automatic Email Acknowledgement v Select survey settings then click on the Notifications v In the Notifications to respondent section place a tick in Automatic e mail acknowledgement for respondent Y Select the email template this is the Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEB2POL THE INTELLIGENT WAY message that will be sent for more information on Email templates refer to Chapter 7 4 v Select the senders name v Click on apply to save your settings Notification to respondent after receiving res Automatic e mail acknowledgement for respondent
50. efault colour frame a y Picture 2 5 Edit settings 9 Use another picture I Pieure3 Dags Eat setings Su rv ey vi ew 9 Type picture selection question here Picture 1 Picture 2 Picture 3 WEBSPOL THE INTELLIGENT WAY 4 10 Fourfold ay e e e D K l D D A Ki Click on add question and select fourfold as your question type Type the question into the dedicated field Text can be modified in the editor by pressing the ABC editor button In Items to be assessed type in the criteria to be evaluated one per line Horizontal X axis name Title of horizontal axis e g Price Minimum Horizontal X Label Minimum value of horizontal axis e g cheap Maximum Horizontal X Label Maximum value of horizontal axis e g expensive Vertical Y axis name Title of horizontal axis e g Quality Minimum Vertical Y Label Minimum value of vertical axis e g Poor Maximum Vertical Y Label Maximum value of vertical axis e g Excellent Additional instructions Can be used for instruction on completing the question Click on Save to save your question Webropol view Survey view Fourfold question Save 10 Type your fourfold question here Question Save 4 Preview Y 1 Product A Excellent Type your fourfold question here Prod Save amp Edit answer Seitings e cier d Question description Items to assess Qulity 2 Axis names and values Ho
51. ename it E mail v Click on show settings and tick Mandatory option to make the field Mobile gt mandatory if required v Use the up and down arrows to change the position of the fields v Click on the bin icon next to any fields you do not want displayed in your contact form v Click on Save to save your contact form v Only one contact form can be added per survey Once a contact form has been added the option will no longer be visible Webropol view Survey view Contact form 7 Type your contact form heading here Question Name Type your contact form heading here Lastname Question description Email Answer Addres ls Edit settings Y T Qu E oe al Ce Edit settings Ze sido 5i a ZIP code Edit settings Als oa Gb Gh ph ch ch cb Add multiple answer options WEBSPOL THE INTELLIGENT WAY 4 8 Pictured Selection Question Under Pictures Click on Change picture Select the image from your computer and click upload A preview of the image will appear Do the same for the second Picture if 2 pictures are required This is common when a black amp white picture is displayed and changes to colour if selected Make sure Use another picture is selected if you use this feature If this is not required leave the setting as use default colour frame the respondents answer will be highlighted with a red frame identifying their selection Y Complete the proces
52. er must then be within the limits specified Date The answer must be entered in date format The date format used is DD MM YYYY Email The answer must contain the symbol and a dot After the dot there is a maximum of four characters Min Max Answer This can be used for Numeric Text and Alpha numeric validators The Length user can specify the minimum number or maximum number or both of characters allowed in the response Text All characters or symbols can be inserted in this This is the default setting If the respondent answers the question using an incorrct format they will be notified of the error All notifications can be edited using the Edit notification button Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEB2POL THE INTELLIGENT WAY 5 9 Fourfold Question Choose Different Background colour The colour of the answer the circle placed in the grid can be changed for each statement in a fourfold question v Click on Edit settings next to the statement v Place a tick on the option setting Choose different background colour v Repeat this process for all of the options you wish to change the colour for By default the colour is light grey v Click on save The colour of the answer for the statement changes to the specified colour as shown on the right in this example only Product A 1 has been changed you will
53. estriction 1 2 A 4 5 Shipping terms OD OO e O Payment terms CO Oo OO Condition of goods Oo 0 oO CO Refund terms OOOO O Customer service OOOO e Based on the example on the right The respondent can only give each criteria shipment terms payment terms etc one value But there is not a restriction on the values therefore everything could be rated as 4 Scale Question Vertical Scale alignment The Alignment of the scale question can be changed to Vertical Scale This means that the respondent can only select one option per vertical line there is no horizontal restriction v Click on the scale question and open the question settings by clicking more question settings v Place a tick in the box Vertical scale v Click on Save The respondent can only select each scale value e g course 1 course 2 etc once But there is not a restriction on the criteria therefore everything selected could be on the same horizontal More question settings Content F Attach media to Above r question al Hide option titles F Attach question next to previous 26 Which month did you attend the following short courses question Course 1 Course 2 Course 3 Wertical scale attended in May O attended in June O O O E Ranked scale attended in July O O O Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi De 9 WEBSPOL THE INTELL
54. ey view WEB2POL THE INTELLIGENT WAY 4 Type your scale question here 1 2 3 4 a Criteria to be rated 1 Criteria to be rated 2 Criteria to be rated 3 4 5 Scale Multiple Selection Question Click on add question and select Scale Multiple Selection as your question type Type the question into the dedicated field Text can be modified in the editor by pressing the ABC editor button Enter your scale values Columns e Using a Numeric Scale select the option Numeric Scale Two boxes will be visible to enter your range for your scale In the first box enter your minimum scale value and in the second box enter maximum scale value If we are using a scale of 1 2 3 4 5 6 then enter 1 in box 1 and 6 in box 2 If you are using a reverse scale 6 5 4 3 2 1 then enter 6 in the first box and 1 in the second box e Use Other scale make sure this option is selected Type in your other values e g Each value must be on a separate line v Type the criteria you wish to rate in the Scale rows field v Click on Save to save your question Kl D D HINT You can edit the row and column width of the scale from More question settings By using the same width for all of your scale questions in your survey you will be able to make a clean looking survey Webropol view Scale multiselections question Question wH Question description Scale values Co
55. f 1 to 5 in numerical order By default the weights are also set in numercial order smallest to largest this means that your averages will be calculated correcily The same applies of you are using text values such as very poor poor average good very good in negative to positive order However if you use a reverse scale for example on a scale of 5 to 1 then your averages will be calculated incorrectly as the weights for the options are in lowest to highest order Therefore in order for your averages to be calculated correctly in reporting you need to change the weights for your options so that they match the scale used The same applies if you use a text values such very good good average poor very poor in positive to negative order v Click on Edit settings next to the scale value columns v Place a tick on the option setting Scale value for reports v Type in the value required in the text box v Click on save ale 5 Editor Edit settings Y The weights will change to calculate your A SEL averages correctly in reporting the appearance EE Select sive EI of the question will not change Exclude from reporting If you do not want to include certain options in report you can exclude it from reporting by clicking on edit settings next to the scale value columns and placing a tick in the option setting Exclude from reporting This is often used for options such as not applicable
56. h to display randomly Any un ticked options will remain in the order they were created v Click on Save Options display randomly This option setting can be used for Selection Multi Selection Scale Scale Multiple Selection Text field Pictured Selection and Pictured Multi Selection Position and Numeric Questions Webropol view Survey view a y Follower Editor Leader Editor Hide settings Fi Tye your port n gugt ippn her 1 a 3 a Add subheading Follower i Dior ge epi Mandatory option J Enable random mode Quist EN Mort Caebl Select Stylesheet Select style sheet EEN 31 Typa weer position question here L 2 3 a z Palpa Rot faxzibls ATTE Ciao gerir 5 7 Mandatory Option By making an option mandatory this means that the respondent must answer the option within the question before they can continue with the survey This is different to making a question mandatory v Click on Edit settings next to the option v Place a tick on the option setting Mandatory option Y Repeat this process for all of the options you wish to make mandatory Any that have not been ticked will not be made mandatory v Click on save This option setting can be used for Scale Scale Multi Selection Text field Fourfold and Position Questions Webropol view ale Great be rated 1 Editor Edtsonngs C Add texi eld after option bor wert rem anawer l Ues ma suban E Mandatory option Enable rekam mode O sel
57. he boss users will usually see all of the surveys of the organization and the sub users only those the boss user has given access to Each organization has only one account where the surveys folders visible vary depending on the user rights Main folder Page 1o0f1 jd 4 Pb bl i l e ae Recipients e ALL FOLDERS E Actions e Sort bn e Modified Created by ee Report Analyze 4 MAIN FOLDER O oi Esimerkkikysely FIN 20 06 2012 kouluttajajk iS fied GQ E Analytics 0 E Ga Esimerkkikysely Olli ENG 20 06 2012 kouluttajajk E teil D B Jatkokoulutus 4 SS P DP Oli 23 5 Co 30 05 2012 kouluttajapk BE BIE Opiskelijat 0 H e i cid bt PS a Wi L AR l j Olli 2012 luttajapk gee Reports 33 PE Paakayttajakoulutus 3 A o ze ind 29 05 2012 kouluttajapk Ga Gi P IN gt AE Raportointi 6 El ef JKOM29 5 SWE 29 05 2012 kouluttajapk 3 Reports 6 D B EI Starttikoulutus 1 PI i sKoW295 ENG 29 05 2012 kouluttaja E Fon ES IT 4 Asiakastyytyvdisyyskysely OU 25 05 2012 kouluttajapk GE Reports 25 B Fl ff Kysely 23 05 2012 koul2 nad Reports 3 ES Fl amp DPOM23 5 23 05 2012 kouluttajajk E Reports 2 Ga 3 E 4 Asiakaspalaute 23 05 2012 kouluttajapk ESR IA i B TT Ga Asiakaspalaute DE 23 05 2012 kouluttajapk Ess Reports 5 D B FOLDER FUNCTIONS E Gj Asiakaspalaute SWE 03 02 2012 kouluttajapk cc A D B JF E R Cl i Asiakastyytyvdisyys 2012 03 04 2012 kouluttajapk Ga IN Create Delete Move e kaitaia eS Kysely FIN 21 03 2012 kouluttajajk Repor
58. ick on the function settings v In response settings select the use breaks option by placing a tick in the box next to it v Specify after how many questions or pages you would like the use breaks function to be activated For example if you request the feature to be available after 10 questions a break button will appear on the survey after the 10 Question The break option will then become visible every 10 questions Therefore the respondent can choose to take a break after question 10 question 20 and question 30 and so on If the respondent chooses to take a break they will receive the message shown Use breaks After 710 v number of questions O After 1 number of pages Message confirming break TOU hove flopped ln Mie maddie of ie Questionnaire and Your Segeerz sep not silba 1 Yu can corinue the aurey at the following address Fepop 200 192 2285 Yebropol Miagi asa TOUT I name a passed are Tour login name BEORDE Ar Your password ER JE ps T fou can cor raa the sureay at the follower lirik Ao SSL amoterion Win 1562 700 182 2a Webi Diener ures aici aap T Solent SIb ts eaaa AER sic 7910285006 You Can also Send the shove dala do yourself iy eral Your email address Sena The respondent can choose to have this message sent to their email The email message can be edited Progress Bar The bar on the form that shows the respondents progress when completing the form Webropol Oy Y tun
59. ile is 100 kb mmm pm m mn pn me mm ern mmm 9 3 Email Templates The user can create email templates and then store them for future use The email templates can be viewed and used in the same way as logos and images by all users in the account The benefits of email templates v Instead of writing a cover note with each survey the user can choose an email template from the menu in the send email option v When the user wants to send an automatic email acknowledgement to the respondents the automatic email response can be activated under Form settings Notifications and Automatic email acknowledgment for respondent option v From the Library section of MyWebropol click on Email templates Create a new email template v You will be directed to a folder which displays all the Email templates currently stored v Click on Create a new template Name of new email template Y Give your new email template a Narg E Give your email template a name here v You can choose from an existing base which you can then modify or you can create your own v Type in a Subject for your Email template this is the subject Subject Give your email a subject here the recipient of the email will see in their email message v Type the message of your email You can use plain text or Normal See ll ells is BE ABE xe az HTML format for the message If you use HTML you can EFE A A BROWS modify the text Type y
60. ing the same look Logos and images can be used in surveys and reports These must be uploaded on to the system in order to be accessed Excel files can also be order and stored here The system does not store emails therefore if you are sending out a regular email you can create a template so that it can be used when required A login page is a web page that can be created from the Webropol service Respondents can use this web page to access a form by entering a password that is defined in the form s settings or simply by clicking a public link which is presented on the login page Please note The same login page can be used for several surveys as long as you use a different password as it is the password that identifies the survey required By using style sheets you can modify the look of questions and options by adding colour or changing font styles etc Style sheets contain predefined layout used to enhance the appearance of the survey You can attach one style sheet at a time to a Design Survey Template This style sheet will be automatically used for all questions in that survey A boss user also has access to Admin rights This section provides general information about the company Details of the main contacts for the account are stated here and can be updated or amended by a Boss User should the need arise The boss user can access and maintain details of all the users on the system The boss user can set up access rights or pla
61. ion Yes No 21 Which day did you attend the training Display answer Opthon Verticall a prn p l mm Please chogi ze Randarmite a nl OPM orizontal Pl sase choose Lock a specific ans Drop Down Monday Drop Down and exclude first opion Tuesday Wednesday Thursday Frida Exclude first option from calculation When using the dropdown menu in a Selection question often the first option a respondent will see is please choose in your options If the respondent skips this question then please choose will be including in any results This function allows you to exclude please choose from any calculations in reporting Click on More question settings Place a tick in the box Exclude first option from calculation This option can only be selected if Use question as a dropdown see 4 5 above has been selected and can be used at the time you create the question in Question settings Content Cuestion Seiling F Attach question next to previous question Mandatory Question O Yes No TT Attach media to question Display answer pon Vertically ki o A Merca Use question as dropdown Randomize answer opi Horizontal Lock a specific ane Drop Down Exclude first option from calculation Drop Down and exclude first optin 6 8 Limit maximum number of answers Limit minimum number of answers In Multi Selection and Scale Multi Selection questions the respondent is able to select more tha
62. ish speaking respondents but the researcher does not know which group the respondent belongs to Therefore if you have created the same survey in both languages and would like to send both surveys out for the respondent to select the language of their choice you can group the surveys together The benefit with using groups is that the same personal link is sent to the respondents The link directs the respondents to a subpage and they can then select the correct survey Click on surveys to view your main folder From the list of surveys select tick the surveys you want to At the bottom left of the screen you will see an option for Survey Groups Click on Create Groups Give you group a name new group or select an existing group to add the surveys to Click on save The group has now been created with the surveys selected and is ready for you to use SS Sw Se SS Allame in Man haker BA i Amara Ay Publ a Pra TE Open suman rear accion Select suey and periorm the acto bee Cergleched Nee linked co Mame Prada Y Soin E oc Hrstsosns Typa t Crested le O d 18 03 3010 0 Brak Timpsa OO u ey al rou D C 0O d sw ohm 2010 0 El aes ke sa Hmonen O d a 07 07 3010 0 Bes kc Ambas Select a group to do the actions below a a a J owm u ask Amafase Create group Oo d mi 06033010 0 El os ke Arebass Create survey group New group oups Sample 1 linked copies Add to existing group Save Cancel
63. iteria you want evaluated Service Friendliness and Value for money all on their own rows f Click Save 8 Click on the orange Add Question button again 9 Select the question type Open ended question a Type the question Open comments 10 Click Save oot ES Publishing the survey Once the survey is complete it will be ready to publish 1 Click the button tab Collect Responses button Ek tab top left of the screen 2 Select your publishing method Select survey link method a Click on the Personal Link icon b Add emails addresses in the field under Enter recipient s email address one per row c Click on Add new recipients once you have added all your respondents d Click on the orange Next button 3 In send notification select the following a Select To all b Leave the rest as default settings c Type in your subject and email message d Press the orange Send survey button to send an email to all added respondents Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEB2POL THE INTELLIGENT WAY 4 Using different question types in Webropol 2 0 Refer to Chapter 1 1 for an explanation on question types This section gives you simple instructions on creating different question types 4 1 Selection Question v Click on add question and select Selection as your question type
64. les for Services B and Services C using the same settings as the rule above Allrules Once all your rules have been created click on Save If Service A selected Hide settings Select rule type Answer option selected wi Value Nerden AAA Option Service A v Add rule Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY Actions Y Y Y Y Y Y Y Y Click on Edit actions Give the action a name be descriptive e g Show Service A rating question Click on Show settings to view edit the settings for the action Select the triggering rule If Service A is selected the rules created above that will trigger the action Select action type Show question Target for action Question Select target question Rate the service you have received from Service A Priority Set to medium by default Priority must be considered when two or several actions conflict Click on apply to the save your settings Click on Add action to create similar actions for Services B and Services C using the same settings as the actions above Once all your actions have been created click on Save Al actions Action Mame e g Show Service Arati Show settings Add action All actions Action Name e g Show Service Arati Hide se
65. lished surveys and summaries of published surveys The surveys function gives you access to existing forms and also the option to create new forms We shall look at the Surveys feature in Chapter 2 of the manual You can create preferences such as logos style sheets form templates etc which will be available to use in all forms created in your portfolio As a boss user you can also manager the user accounts in your environment Customers can send system feedback and snapshots of any problems incurred when using the system Webropol doesn t respond to feedback received through this media but it is taken into consideration in our software development 1 3 Survey Glossary This section will identify terminology that you will come across when creating surveys Create New Survey Survey Type Copy Survey Move Survey Delete Survey Linked copies Form settings Dynamic Paging Collect responses Webropol Oy Y tunnus 1773960 2 Click here to create a new Survey A Survey is created to collect answers to a survey which consists of questions and answer options Select the type of survey you wish to create e Basic survey standard survey created using Webropol e E Scoring Survey add scores to surveys commonly used for online tests e Mobile Survey survey created using question types that are optimised to work with the small screens of mobile devices Mobile forms can be sent as an email link to
66. lumns Numeric Scale Use Other Scale Scale rows Survey view A Le Scale multiselections Value 1 Value 2 Option 1 Option 2 WEBzZPOL THE INTELLIGENT WAY 5 Select the level of training required in the following courses user can select more than one level 1 2 3 4 Course 1 Course 2 Course 3 4 6 Text field Click on add question and select Text field as your question type Type the question into the dedicated field Text can be modified in the editor by pressing the ABC editor button Type the descriptions titles for the text fields Change the text field width and height by selecting your desired sizes in Text field size Click on Save to save your question XK NANA Webropol view Text field question Question Type your text feld question here E Question description Answer options Enter option and press Enter to add next option Text field title 1 Text field tithe 2 Text field t tle 3 GOO GOs Text field Lorem ipsum Lorem ipsum Survey view 6 Type your text field question here Text field title 1 Text field title 2 Text field title 3 4 7 Contact Form v Click on add question and select Contact Form as your question type D Y Type the Contact Form heading into the dedicated field A v Text can be modified in the editor by pressing the ABC editor button Name v Highlight a field and type new text to r
67. n Dynamic paging amp question numberin form settings y paging amp q g v Place a tick in the box for Use dynamic paging Consectetuer adipiscing elit sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna alic Y Click on apply for the save your settings ad minim veniam quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commo C Disable automatic numbering of questions v Use dynamic paging Edit rules Edit group of rules Edit actions View all Make the 3 selection questions invisible e g Please rate the Question Selection question Apply service received from Service A Rate the serice received from Semice A Abc editor v Click on the question v 3 new settings have appeared visible invisible disabled O Visible 6 Invisible O Disabled Y Select invisible iia v Click on apply for the save your settings aa Sc DS O show seing ajx Good Abc editor Show settings Do the same for the remaining 2 selection questions All 3 selection EJ Satisfactory Abc editor Show setings questions will now be invisible respondent cannot see them J Poor Abc editor Show setings Add multiple answer options Dynamic paging will work in this example in the following way Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY If the respondent selects Service A in questi
68. n one option They can select only one or all the options available This feature allows you to limit this number of options they can select For example you may have a question with 5 options but only want the respondent to select up to 3 Click on the question and open the question settings by clicking more question settings Place a tick in the box Limit max number of answers or limit minimum number of answers or both if required From the drop down menu select the limit you would like to apply Click on Save Rz NSN Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY This question setting can be used for Multi Selection or Scale Multi Selection questions a Attach question next to previous question TT Attach media to question Above Y 22 hat are the 3 mostimportant factors you consider when choosing a product Limit max number of ans 3 vw Limit max number of ans 3 H The page at http 62 200 192 229 says EN LFA min number of ans 1 Y Quality a Maximum Mo of answer allowed 3 1 Ease of use 2 j O Hide option titles C Customer Service C Shipment costs 6 9 Alignment of Scale Questions By default when a scale question is created it is aligned horizontally This means that the respondent can only select one 19 Please rate the following option per horizontal line there is no vertical r
69. name must end with net e g company net The complete address to the login page is therefore www webropol com login company net Manage login templates Create a new login template Name of new template Name your login page URL for this login page http www webropol comiogin login page address here Error message for wrong password Incorrect password please Please note It is useful to name the login page the same way as the address to the login page wl BZU Times w 3 Black t Please enter your password to access the survey Type the text response that would appear if an incorrect password was submitted if required Create the main body of the login page Click on save to store the login page template Email Survey using a login page The survey can also be emailed using a login page using your regular email you do not use the send survey function In your message you will need to include the link to the login page The link can be found in Collect responses Public Link 9 5 Style Sheets See Chapter 5 3 4 to use the login page Public link This Survey is now locked for collecting responses In lock mode you will still be able to make small corrections to questions and add anything that is missing but Leza you will not be able to delete questions Copy www link Normal http 118 102 176 21webropol2 0 S B2A49BA44F36EFOF par View in browser Secured https 11
70. nonancnnnnnnnonnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnanos 29 o A A 29 5 6 Enable Random Mode Options settings oh 30 A lo ODHOD PPP OO ECO A 30 A KC A Ee WE e E er setend eseseqassaeyeesesneyaes EN 5 9 Fourfold Question Choose Different Background colour ccccooccnccconcnnccconnncononcnnnnonnnnononnnnnonanenoss 32 6 QUESTION AND ANSWER OPTION SETTINGS ccccsccsssssssssessessessesseeeeseeccsnnsssnsessseesssesesseeeeesssesans 33 6 1 Scale Value for reports to Calculate averages cccooconnccconcccnonononncnnnnnnonononanennnnnnnonnnannnnnnnnnnnnnnnos 33 Ce APP 33 6 3 Attach Question next to previous OuUestion 34 6 4 Place answer option test 35 oo e o e a 35 66 Attach Media to QUESTION nestle ata 39 6 7 Use Question as a Dropdown cccccnnccccccccccccccononnnnnnnnnnonononononnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenenininens 36 6 8 Limit maximum number of answers Limit minimum number Of answers ooccccccoccnnccnncnncononennnnnnos 36 6 9 Alignment of Scale Questions esa tata 37 6 10 Fourfold Use letters instead of numbers in statements ccccseeeeccecceeseeeeeeeaeeeeeeeeeeeeeeeeeesaeess 39 6 11 Select Style Sheet tO Oueston anaiei naana EENE ia EEANN AK SKEA 40 6 12 ComM ASI aci 40 6 13 Other Question Sei OS cesa ata 41 E SURVEY SEL TINA secante croatas etario 42 kle O A 42 Ta ANO SANS tien 42 e o ee EE 44 Pe o AA 50 WEB2POL THE INTELLIGENT WAY 8 PUBLISHIN
71. notice the answer is in purple and a different colour to the remaining 2 statements Je q ProdudA Abc editor Show settings Y Choose different background color Quay Poor Cheap Price Esperas Addtons Cik en te locaton in he gra based on how you would rate corm podut pr Price and Gun instucton WEBzPOL THE INTELLIGENT WAY 6 Question and answer option settings In this section we will look at some of the question settings available in Webropol 2 0 Question question answer option settings can be accessed by clicking on the question then click on more question settings at the bottom of the page or next to an answer options by clicking View settings The location and visible settings will depend upon the question type More question settings O Mandatory question CT Attach media to question Above v CT Jump to question Select question O Quit the survey with this question O Use question as dropdown Enable random mode for options CT Exclude first option from calculation Editor O e O Hide option titles 6 1 Scale Value for reports to calculate averages This option setting is only visible in Scale columns and can be used in Scale Scale Multi Selection and Position Questions This feature is used to correctly calculate the averages for your question options Commonly know an weights For example The most common scale values used in a a scale question are Please rate on a scale o
72. ns displayed on each line using this feature The respondent must answer the question before they can continue with the survey By using jumps respondents can be jump from one question to another skipping questions in between See Chapter 3 2 for more details on using Jumps The respondent does not continue with the remaining questions in the survey the survey ends at this question All of the options in the question will display in random order This differs from making option random chapter 3 6 because you are setting random mode on all of the options rather than selective options WEBzPOL THE INTELLIGENT WAY 7 SURVEY SETTINGS In this section we will look at some of the Form Settings available in Webropol 2 0 This will include settings which can be applied to your layout and special functions Click on survey settings to access this feature The main functions used are Basic settings Layout settings Function settings Notifications LARAS 7 1 Basic Settings Survey Language Answer Mode Show Summary Page Set Survey as Mandatory Use Score Use large mobile survey options and tickboxes 7 2 Layout Settings pa Survey settings we Create Edit survey Show layout settings Show function settings H Show question groups settings Show summary page settings Show notifications The language used on the form affects the language of default buttons and messages displayed b
73. nus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBzPOL THE INTELLIGENT WAY Select survey settings then click on the function settings Place a tick in Display progress bar Select the type of progress bar required e g percentage or number of pages Select the colours you want the progress bar to display in In the placement drop down box specify where the progress bar is to be placed on the form Click on apply to save your settings SSSss Progress bar Display progress bar Show percentage Colour Progressbar colour Preview FO0D6666 CI Show number of pages Background colour FF2900 Eb completed After completing survey Redirecting The respondent can automatically be redirected to a website address or to another survey upon completing the survey Y Select form settings then click on the function settings v Place a tick in After completing survey go to insert complete id S COMPRA U URL address to direct respondent to After completing survey go to hitp webropol com v Or tick After completing survey go to next survey and either insert the form ID number or select a survey from the list by O After completing survey go to next survey clicking on Choose existing surveys Y Click on apply to save your settings Choose existing surveys Customising Labels The user can edit the default text labels shown
74. o not keep track of respondent identity like email surveys automatically do If you need contact details from respondents add a contact form Y Select your publishing method Use public link v Click on public link and scheduling left of screen Use public link v Click on Activate link Y You will receive a notification confirming the link has been eeng gege activated e test report v The link will be displayed and is ready for you to copy and Public link and scheduling paste so that it can be available to your respondents Public link This Survey is now locked for collecting responses In lock mode you will still be am acu nordica and add anything thatis missing but Copy www link Normal http 118 102 176 21 webropol2 0 S B2A49BA44F 36EF0F par View in browser Secured https 118 102 176 21 webropol2 0 S B2A49BA44F36EF 0F par View in browser Survey link is now Active Close link Anonymous No Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY 8 2 Email Survey use personal link When the survey has been locked the user can email the survey directly to respondents Y Select your publishing method Use personal link Y Click on Email addresses and list of respondents left of screen v Add manually manually add respondent email addresses riers v Add the email addresses in the fiel
75. on 1 they will only be shown the rating question for Service A If they select Service A and B they will only be shown the rating questions for service A and B If an option is not selected in question 1 the related rating question will remain invisible To make the survey works as described above rules and actions need to be created To create rules and actions complete the steps below Rules Dynamic paging amp question numbering v To create rules click on Function settings in form settings wi Click on Edit ru les Consectetuer adipiscing elit sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna s Give the rule a name be descriptive e g D If Service A is ad bits yeniam we ed exerci Wei ullamcorper suscipit lobortis nisl ut aliquip ex ea com selec te d gt C Disable automatic numbering of questions Use dynamic paging Edit rules Edit group of rules Edit actions View al Y Click on Show settings to view edit the settings for the rule v Select the Rule Type Answer option selected this means the rule is activated based on the option selected by the respondent All rules v Select the question the rule refers to Which of the following services do you use Y Select the Option the rule refers to Service A Rule Name e g If Service A selected Show settings v Click on apply to the save your settings os de e op Add rule Click on Add rule to create similar ru
76. opies You can still correct the spelling when the survey is locked Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBez POL Unlock form Add Answers Test your survey Email survey Personal Link Public Link Background data View report Notifications Scheduled Tasks Form ID Anonymous Surveys Jumps Webropol Oy Y tunnus 1773960 2 THE INTELLIGENT WAY and do changes to the appearance The unlock form icon is used to return the form back to an incomplete status so that other modifications can be made to the survey such as adding or removing questions Answers to the survey can be added manually by clicking on this feature This is often used where a paper copy of the survey has been sent out or when interviewing people and the responses need to be collated on to the system This feature allows you to generate test responses in to the survey It is beneficial to use this to test how your reports will consolidate results received to questions before going live Test answers can easily be deleted after testing is complete Email surveys allow you to send an invitation email to a predefined group of respondents The email will contain a personal link that the respondent can click on The personal link is used only when collecting answers by the email survey feature The respondent can answer the survey only once when using the personal link
77. opol To access this feature click on the MyWebropol button on the top right of the screen 9 1 Design template This feature allows you to design and create survey templates By creating survey templates the user can define the settings such as fonts background colour logo s used etc Once the template has been created the user can share this so it can be used by other users in the Webropol environment v From the Library section of MyWebropol click on Design templates v Click on Create new design template v Give your template a name v You can choose from an existing base which you can then modify or you can create your own Manage design templates Create a new design template Name of new template Give your new design template a name here Vebropol templates Common templates My templates Choose a base for new template test 56 vIn text styles select the appearance of the Form title specify the font font size and colour v To apply text styles see chapter 5 2 1 to questions and options within your survey you can either choose the styles from an existing Style sheet see chapter 7 5 or you can select your own Click on Specify question and option styles tab Y Choose the font type font size and font colour for Questions Question descriptions and the options Each one is defined separately so you can have a different font for questions and options Text styles M
78. opol fi WEB2POL THE INTELLIGENT WAY 2 1 Front page Welcome you are logged in as kouluttajarap from Webropol Oy Logout Change language H Contact us Support ww WEB POL To survey folders RER new survey NEWS F3 Service break on Saturday th of July Click and learn 04 07 2012 17 10 39 Application will be updated with new features and IMProveme More HOW KNOWLEDGE WILL BE A RESOURCE FOR THE ORGANIZA TION Reporting improvements 1 2 15 06 2012 16 57 57 Process facts and What do you need to According to the feedback and suggestions that we information into conduct successful have rece A Week pu knowledge and insight surveys and research Service break on Saturday 2nd of June 31 05 2012 16 45 35 Application will be updated with new features and improveme More MORE NEWS O SHORTCUTS Shortcut Your latest reports Shortcut Your unpublished surveys Shortcut Summary of published Raportointikurssin esimerkk Starttikoulutuksen esimerkkikyse surveys Raportointikurssi taustati OP Tuotearviointi Raportointikurssin esimerkkikyse DE DP Olli 23 5 Copy Raportointikurssi taustatiedot et Esimerkkikysely FIN Asiakashallntajarjestelmien ver DE i Esimerkkikysely Olli ENG Esim 7 Text Mining2_Asuinviihty Esimerkkikysely FIN SWE Esim 6 Professional Statistics_ Esimerkkikysely Olli ENG score or weight the ENG Esim 2 MR_CRM Customer Satisfac SWE responses Asteikon painoarvot ENG Asiak
79. or by pressing the ABC editor button Type the answer options into the Answers field on separate rows Click on Save Edit Answer Settings Click on Edit Settings next to the 1st answer option Under Pictures Click on Change picture Select the image from your computer and click upload A preview of the image will appear Do the same for the second Picture if 2 pictures are required This is common when a black white picture is displayed and changes to colour if selected Make sure Use another picture is selected if you use this feature If this is not required leave the setting as use default colour frame the respondents answer will be highlighted with a red frame identifying their selection Y Complete the process for the remaining answer options v Click on Save to save your question A e e Webropol view Pictured multiselections question le Picture 1 Abc editor Hide settings Question Type picture selection question here Add textfield after option for writing own answer e gem y Pictures Click window to choose Ee 5 T Unselected Selected Size pixels se as su ing Ee Width 130 gt Question description Option is selected as default y Answer options Enable random mode x gt lt Height 100 Select Stylesheet Select style sheet Show how selected option is shown ale Picture 1 Abc editor Edit settings H z S Use d
80. orming the following tasks Question Editor Answering calls What percentage of your time is spent performing the following tasks WEB2POL THE INTELLIGENT WAY 4 13 Drag 8 Drop Scale and Ranking These two question types follow the same logic as the scale question and the scale ranking question but they are visually more appealing and easier for the respondent to answer The options will be presented as pictures which can be dragged and dopped to the scale ranking field Click on Add question and select Drag and drop ranking Type the question into the dedicated field v Text can be modified in the editor by pressing the ABC editor button v Enter the column header and select where the drop box should be placed v Enter the scale to be used Question Rank the following products Editor Z 9 visible Invisible Disabled gt Description Drop Box Ranking Option Settings Column header Ranking Drop Box Placing Left Hide scale values Numericscale 1 4 Use other scale v Edit the answer option settings for the items to be ranked by opening the settings for each answer options Click on the Change picture icon to select a picture from your computer to be uploaded v Give the items names these will be shown later on the report Answer options BE Kwi gt Hide settings Use random mode Mandatory option x JE gt Hide settings
81. otel This ls just an example ofthe texi shying tunes needs lo be implemented via editor SH Te quick brown fox jumps over a lazy Form title Arial welle 1 H eounmr Ge v Apply background colours to the questions or the options v Apply background design to the survey and the webpage background You can use colours or images as specified in Chapter 5 2 2 Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEB2POL THE INTELLIGENT WAY Background fill Survey background fill Solid color F5FFFA The quick brown foxjumps over a lazy dog C Image we mm Add new image to library Browse iupload Page background E Soig color 006666 The quick brown foxjumps over a tazy dog E wem Add new image to library D Browse Y Select and define the placement of the logo you would like to include in the design see chapter 5 2 3 Y Get the width margins and position of the design template see chapter 5 2 4 Company logo 7 WEB2POL De eta Pack ram image bask ern Loge piacere Toe righi carrier ap hore Al a OD eet 10 Th foe C0 bs LLJ t Spite tf camer v Ifyou want to give other users in the system access to the design template tick set a common template otherwise the template will only be available to the creator Size and alignment Intro text lorem ipsum dolor sit amet consectetur adipiscing elit Cras blandit lacus vel dui Praesent
82. ounded corners or squared corners Click on apply to save your settings 7 3 Function Settings Company logo WEBR2POL Pick from image bank webropol logo wi Use logo Logo placement Top middle wi Size and alignment Intro text lorem ipsum dolor sit amet consectetur adipiscing elit Cras bl dictumst Nullam neque nibh vehicula id lobortis non adipiscing vel tul Set survey size Width Cl Set survey margins Lett o el Right In top a Botom o Set page size Height Form alignment O Form corner appearance Square corners Function settings are applied to a survey to change the way in which a survey appears or performs Disable automatic question numbering The system automatically adds questions numbers to your form this feature is used to disable the automatic numbering function Place a tick on the box Disable automatic question numbering and click on apply to activate this feature Paging options All questions in 1 page One question at a time Paged form activated need to add page breaks to your survey Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Bun AS 150 All questions are displayed on 1 page therefore page breaks aren t Only one question at a time is displayed With this feature you do not This is the default setting Page breaks can be added to the survey www webropol fi WEBzPOL THE INTELLIGENT WAY Dynamic Paging
83. our email message here You can include additional attachments such as Word files Click on the htrnl tab to format your text This will enable you to change the text style PDF files or Presentations Click on the Browse button to upload any attach ments Alternatively you can use plain text Y Click on save to store the email template You can also add attachments such as Word files PDF documents and Presentations 9 4 Login Pages Eat A login page is used so that respondents can login to a survey using a password see chapter 5 3 4 Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEBzPOL THE INTELLIGENT WAY If needed it is possible to access several surveys through one login page i e the login page would act as a gateway to several surveys You could use the same login page for all your surveys as long as each survey has a unique password as it is the password that identifies the correct survey The login page can be placed on an Internet page or on the company Intranet Y Y Y Y Y Y From the Library section of MyWebropol click on Login page templates Click on Create a new login template Give your login page template a name You can choose from an existing base which you can then modify or you can create your own Select an address for the login page e g companyname net the
84. our main folder v Tick the survey you want to make a linked copy of and select make linked copy v Torename the linked copy click on the pencil icon next to the name All sumens m Pan bok er ch Ronee Fy Pub A Priati e TORTE LEIT CHF peere Make inkad cosy C e Mama ede Giyus Medio Responses Two Creaned ley O d ml 1033010 O Bas ke Timpra oO d wm 0607 3010 0 5 ZakHrvtote O d sw J 07 07 3010 Oo Basic Arn Bans oO d B 060530109 0 Sask Ambas O l E R i E E o 06053010 0 Emsi Ambar Example 1 The user has created a survey in Finnish and wants to publish a second survey in Swedish and third one in English gt When the Finnish survey is ready to be published lock the form and click twice on the linked copy icon Two language copies have now been created the two copies can be found under the Finnish main survey gt Please note make sure that the main survey is complete before making linked copies e g the structure is ok and page breaks are working If changes have to be made once linked copies have been created the user will have to unlock the form which will destroy any linked copies gt Please note Any linked copies created are also locked by unlocking them it will have the same effect as described above gt Change the names of the linked copies click on the pencil icon next to the survey name gt Translate the questions in the linked copies to the language selected Collect the answers with an email
85. phones that have email and web capability Answering costs the respondent according to data transfer fees as set by his her mobile phone service provider This is a module is sold separately your mobile service provider will also charge for any messages sent Make an unlocked copy of the survey Move the survey to a desired folder Delete the survey only surveys selected will be deleted Enables you to create several copies of the same survey but e g in different languages still allowing the user to consolidate all or selected copies of these linked surveys in one report Please note a linked copy is always created in a locked format therefore the locking rule as specified below applies In form settings you will find features that allow you to modify general aspects of the form as well as the layout relating to the particular form in use at the time such as adding logos changing the fonts etc Dynamic paging can be used to make the form perform in a certain way depending on how the respondent answers the survey This feature enables advanced dynamic surveys e g hiding and displaying specific questions depending on what answers respondents give or several other variables such as dates Before answers can be collected the survey has to be locked This means the survey is ready to send out to respondents to collect responses Warning If the form is unlocked it will delete all the replies the respondents e mail addresses and any linked c
86. pter 7 of the manual Y Click on Edit settings next to the option v Place atick on the option setting Select Stylesheet v From the drop down box select style sheet required see chapter 7 5 to create style sheets Repeat for each option if required Click on Save S S This option setting can be used for Selection Multi Selection Scale Scale Multiple Selection Text field Pictured Selection and Pictured Multi Selection Fourfold Position Hierarchical and Numeric Questions Webropol view Survey view el pb Estar bl bathe r 1 Type your selection question here O Aa iia alar apli ku Arte deere O dursp do question O Option 1 CI use sa subhesding 1 Opb n t tekli ex colo Sex l O Enable rendom mode O Option 2 FA Seinen Syria Sec ote shegi Select shies sheet O Option 3 Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY 5 6 Enable Random Mode Options settings only Enable random mode allows you to change the order in which the options appear This does not randomly display only a number of the options all of the options will still display but it will change the order in which they are displayed Y Click on Edit settings next to the option Enable random mode v Place atick on the option setting Enable random mode option v Repeat this process for all of the options you wis
87. re it is not mistaken Type your email subject here for junk mail omg v Write the cover letter of the email in the field or use an existing Norma Alla Als A O A email template choose template EEFEM i mR 008 v Click on the HTML tab to modify your email message Reeder v Attachments You can add any attachment to the email such f Use the HTML tab to format the message as a picture or a document as in regular emails v Please note Click on Save as template if you wish to save the email as a template to use again this will be stored in MyWebropo for future use or amendment see chapter 7 Email templates can be used in this survey other surveys reminders and scheduled tasks Save as template Attachments Add attachment Upload Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzPOL THE INTELLIGENT WAY Recipients To add more recipient to your survey click Add more recipients Send notification 2 Toall O Only for those WENECUINECINA Select recipients from list v From the menu Send Notification choose to whom the message will be sent To all the message will be sent to all respondents on the list of respondents Only for those that were not sent yet If you have already sent a batch of emails and later added more email addresses that you also wish to send the survey to Only for those that have
88. rizontal x axis name Vertical y axis name Instruction Min horizontal x axis name Min vertical y axis name Y o min Poor Max horizontal x axis name Max vertical y axis name Cheap Price Expensive Excellent Additional select a product and place ifin grid depending upon how you would rate it against Instruction price an quality Additional instruction select a product and place if in grid depending upon how you would rate it against price an quality Clear WEB2POL THE INTELLIGENT WAY 4 11 Position Question Click on add question and select Position as your question type Type the question into the dedicated field Text can be modified in the editor by pressing the ABC editor button Position Type in your scale values as described in chapter 2 2 5 Scale questions e g if using a numeric scale enter the minimum maximum value In Statements Rows type the word pairs you will be using for your comparison at alternative ends of the scale in the Left Statement and Right Statement fields v Click on Save to save your question L AARS 003 MENE 0090 I Webropol view Survey view Position question Save 11 Position question Question Save amp preview Position question Save amp edit answer settings Follower Mot flexible Leader Very Flexible Highly organised Talkaktive Disorganised 00009 000909ws 0009 uw 00009 0009 000090
89. rry Harvie O O O Sub Liar eat thea Laig O a Sub Liar Edward Edsrard kroguz Ea Je Eub Usar Hannuka Hannu Kariba O O O Boss User Alba Vill Laukkanen O EJ O Boss User Henri Henn Halminen O O O Sub User D Ari Pork D O O Sub User Jennie Jenn Erling o O 0 Sub User Hannut Hanns Kaki o Oo O WEBSPOL THE INTELLIGENT WAY User Profiles The boss user can manage the profiles including access rights of all users in the environment v From the Admin section of MyWebropol click on User Profile Your user profile v Edit or update your profile Change contact details the language passwords and email address here v Define folder and survey access rights Y Can create common templates templates which can be stored in MyWebropol but can be accessed by all users IS eege of your company Add user USER IMFO CONTACT MFO Firstmame Fistrama mare Esmalte malhar Laesi aame Larch raved hart Pha j Department Gen beim E a Tane zane DE ege en zen Can create fore Data protocion Policy Can create commen tempate User eter onnon Paint A kd EA lh la OS Chore mk Ari Flelds marked wth are manda a ra Folders and sl Read de Folder Ate El E El E 1 Ieatteatar E El 1 testarlizar El El El taali El E El User profiles of your company v Manage exiting users in your environment v Edit or delete profiles v Reset passwords v Reset locked user account
90. rs for recipients Private links still open Upload demographic data directly to report Private links will be blocked Add only new e mails To download the file click on the Download Excel button and select the questions you want to include in the file Adding data to the Blank Background data file Once you have received the file you can begin to add your data to it This is a blank Excel file with coding to the relevant cells in the survey You will need to provide the data that is to be imported to the form via this background data file v The first column will always be an email address column ensure you add all your email addresses one per cell in this column Y You can then add the rest of the data to the questions in the required cells v Ifyou are using multiple choice selection questions the answers for that question will be numerical For example if you ask what is your gender and the options are male or female the answers in the background data file will be 1 for male and 2 for female the order the options appear in the question v Once you have completed the spreadsheet save the file This is now reading for uploading to Webropol Uploading the background data Return to Webropol You are now ready to upload the data to the survey and email the survey to respondents Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBz
91. rs to the options There 2 question options this allows you to alternate the colours between options as shown on the right Click on apply to save your Style sheet The Style sheet will now be stored in your library and available to use when creating surveys Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Manage style sheets Create a new style sheet Style sheet name Background Queston tde Anal Y y Ml Y 7300 thes transparent tte The quick brown fox jumps over a lazy dog Question description Arial Y 12 B H en K ransparent ties The mick brown fas iumos over a lazy doo Question background ransparent ti The quick brown fox jumes over a lazy dog Scale Mes mw Bi NR eum fe SPF Cl Tas quid brown ax james over 5 lazy dag Scale ial Y joy Bu 00000 Tansparent Ek wb lazy dag Text Field ral Y 10 Y B I PODIO tie The quick Drown tox jamgs over a lacy dag Dropdown ral wv wy Bl H 000 ie Question option wial lt us Bi H 20000 ter BOCFFFF S A Question option wal Y ny Bs Y 0000 i FOCCCFF ER The quick crown fox pungs over a lacy dag 6 Type in your text field question here Text field title 1 Text field title 2 ES H Text field title 5 Text field title 2 Text field title 4 Ted field title 6 21 What are the 3 most important factors you consider when choosing a product O Price C Quality C Ease ofuse C Customer Service C Shipment costs Puh 020155215
92. s Dour unar proie E Ac Username bere ean mmm Wenn Grop aen jem Tam Vist ang ANPorkks t Zeb padanga Supp SadusTesh wetropel Paget parao 3 Edwardk SE Die AEDI Subse SadusTesk wopopz Reset rarzepn J Hen Hannu ta 10897 E Doan Supp SedueTesh wetropel set parao H Honk H ng bg 3aam2bm I 1033010 up sp SadueTesi webrapal Cr Heem Hen Ha dd 57505 5 MASNO10 Bros Uesr Zedufest webropel Resetpasseord i Henrik Heorik A M930GbI d_ agang Bors Weer SadusTesh webropel Reset paria J ithal lb Lab ordaicT b ii Aus Lee SadueTesh wabropod Reset paren P Jami Jamini fade aiao Supp SadusTesk webrapel Prag parra E Add user v Add new user profiles Define contact details the language passwords and email address here v Define folder and survey access rights Y Can create forms Has the rights to create own forms Y Can create common templates templates which can be stored in MyWebropol but can be accessed by all users WEBzZPOL THE INTELLIGENT WAY Coming Uned Kingdom traat Britai M Dobe peoleci on polo Ver amome siunt esimpansto OOOO O T ew poo Choorerte ee free marei val are m ndale Foe vite El E O F Jotas El E D Tzbttaan o L eat El E o iSem El La F ada El 1c P El Je WEBzPOL THE INTELLIGENT WAY 10 SPECIAL FEATURES 10 1 Scheduled Publishing Scheduling makes it possible to schedule different actions at a sp
93. s for the remaining answer options Y Click on Save to save your question Y Click on add question and select Pictured Selection as your question type i v Type the question into the dedicated field E a Y Text can be modified in the editor by pressing the ABC editor button Option 1 Option 2 v Type the answer options into the Answer options fields v Click on Edit Settings next to the 1 answer option Y Y Y Y Webropol view Pictured selection question aly Picture 4 Abc editor Hide settings EES Add textfield after option for writing own answer Type picture selection question here Jump to question E E ies gien ef choose SE Use as subheading D rm Option is selected as default gt Question description Enable random mode x gt lt Height 100 Answer options Select Stylesheet Select style sheet Show how selected option is shown Use default colour frame li Picture 1 Abc editor 9 Use another picture le Picture 2 Abc editor a Picture 3 Abc editor Add multiple answer options F More question settings Su rvey view 8 Type picture selection question here Picture 1 Picture 2 Picture 3 WEB2POL THE INTELLIGENT WAY 4 9 Pictured Multi Selection Question v Click on add question and select Pictured Multi Selection as your question type Type the question into the dedicated field Text can be modified in the edit
94. ssages sent Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201 552 150 www webropol fi WEB2POL THE INTELLIGENT WAY Generate Test Answers Before you publish your survey it is advisable that you test the survey by generating test answers When you are ready to collect responses and select your publishing method you will be prompted by the system to generate test answers v Enter the number of test answers required in the Generate test answers field click on Generate v Click on View report to view the test answers Y You can remove test answers by clicking on Delete test answers Test your form by generating test answers We suggest you preview and testthe survey before you publish itto respondents Here you can generate test answers to test also that the reports are as you need them to be View Report Generate test answers Delete test answers WEBzZPOL THE INTELLIGENT WAY 9 MyWebropol MyWebropol has been developed as a place for you to store any resources you want to use in your surveys This can include Images Logos Form Templates Email Templates and Login Pages Create and edit your own library of resources which can be shared with other users in the account Boss users can also access the admin section allowing them to create and delete Webropol users and control the access rights for each user WEB POL SURVEYS MyWebr
95. the following E SCORING E Scoring service is an interactive part of Webropol which can be used to score questions give feedback to respondents regarding answers and show respondents scores on the summary page With the e scoring service you can also create comments set time limits to the form and build question groups TEXT MINING Text Mining Saves time and improves the quality of analysing text answers The solution enables handling very large quantities of text by creating groups according to themes and key words Features also include analysing the open ended answers between different groups using the answers of quantitative questions DASHBOARD Dashboard is a quick and easy solution for sharing information and displaying strategic performance indicators at all levels of the organisation Dashboards can be created with one or several graphs from different sources on the website intranet iGoogle and smartphones providing an easy method to bring relevant information to large groups of people 360 ASSESSMENTS 360 Assessment Analyse internal and external factors from many perspectives INSIGHT Easy to use tool used for descriptive statistics inferential statistics hypothesis testing correlation regression analysis and statistical graphics Insight enables post stratification as well as statistical measures such as standard deviations 95 confidence interval normal distribution tests t tests ANOVA and chi2 tests prin
96. tional comments for feedback on each of the criteria To create this effect v Question 1 First create a scale question with a scale from 1 5 v Question 2 Create a text field question 5 text fields one field heading per row in the example there are 5 text fields each titled comments v Open the text field question settings by clicking more question settings v Place a tick in the box Attach question next to previous question v Click on Save The 2 questions will appear on the form as shown on the right you will notice that the text fields do not line up with the scale See 4 2 below for further editing instructions Webropol view Survey view 19 Please ral he idkraing 2 More question semngs E 32 d 5 Cemmante Content Sh ppirey ema 000 0 Ss Parral tems 0000 00 GAS LG kee mente eneen see Condon ol yuods OOOO es Raia Keng o Do e o ae 00 ee qH Above Cuslara servic o OO O lide Guide ha A reiege Extiode Seat Somes om cobb Commer WEBzZPOL THE INTELLIGENT WAY 6 4 Place answer option text When a text field question is created by default the options titles are placed above the text field You can change this so that the options title is to the left or right of the text field The example below is based on the questions created in section 4 1 above Y Click on the Text field question and open the question settings by clicking Te
97. to the respondent on the form For example you could change the next button to forward or the previous button to back Y Select survey settings then click on the function settings vIn the Customization section click on modify current labels v A list of all the buttons text and messages that can be modified will be displayed Customize default page element labels Modify current labels Customization v Inthe modified field type in your preferred label name v In the use column place a tick in the box to confirm that you Te want to use your new label Type Original Modified Use modifies Submit Submit O v Click on apply to save your settings Gig Se Next Newt gt Forward vi Thank you for your participation Thank you for your participation This survey is currently This survey is currently unpublished unpublished You have already participated in You have already participated in the survey Reset Reset CDD DD Break Break Customising Messages The following messages can also be customised v Thank you page message displayed to the respondent upon clicking submit v Break Page confirmation that respondent is taking a break Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzPOL THE INTELLIGENT WAY v Break e mail message the email the respondent receives if they take a bre
98. ts 5 TM fe IM folder folder folder a di E mi E a Survey in English 21 03 2012 kouluttajajk E Reports 5 D B k Kysely SWE 23 11 2011 kouluttajajk Reports 5 SI BOE SURVEY GROUPS op H nl Kysey Jet D GK Select a group to do the actions below Displaying surveys 1 9 0f9 100 be 7 Create Delete group group All folders s ALL FOLDERS 4 MAIN FOLDER All the folders you ve got at least the user rights to read will be visible here The number BO a after the folder name tells you the count of the surveys in each folder If you re not able to ze a see all the folders please click on the All folders heading and the folder tree will open Browse from a folder to another by clicking the name once You can rename a folder by double clicking the name Folder functions are visible under the folder tree With these you can create new folders or subfolders delete folders only if they re empty and move folders or subfolders To perform an action check the survey checkbox and click on the function you would like to UID paakayttajakoulutus 3 gt DE Raportointi 6 LID Startikoulutus 1 selected OP Make linked copy ea JK OZ perform FOLDER FUNCTIONS Create Delete Move S a folder folder folder Actions and sorting On the top of the survey list you will see the Actions menu Here you will find following actions copy selected surveys PN Actions e Sort by w copy selected surveys 4 gai COPY Selected delet
99. ttings Select triggering rule f Service A selected v Select action type Show question v Target for action Question Rate the service received from Service A v Priority MEDIUM Ze Option URL Copy Add action Dynamic paging has successfully been created If the respondent selects service A they will only be shown the rating question for service A If they select Service A amp B they will only be shown the rating questions for service A amp B There are many more rules and actions that can be created with Dynamic Paging however this is an advanced feature of the system and is covered in our Advanced Training helping you to use the feature more effectively For more information on our advanced training contact us on helpdesk webropol co uk Login Page A Login page for the form can be activated A login page is used so that respondents can login to a survey using a password instead of clicking on a link Instructions on creating a login page can be found in chapter 7 4 Login page KALRA Place a tick in Use Login page From the drop down select the login page required Place a tick in Password for login page and type in a password Click on apply to save your settings Login W Use login page Survey login page The survey can now be sent out using a login page and password Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki
100. turpis In hac habitasse platea dictumst Nullam neque nibh vehicula id lobortis non adipiscing vel turpis CI Set survey size Width 750 C Set survey margins Left Right Top Bottom C Set page size Width Height Form alignment Form corner appearance E Rounded corners Rounded corners Square corners v Click on apply to save your design template settings The template will now be stored in your library and available to use when creating surveys 9 2 Images amp Files Logos and images can be used in surveys questions and reports In order to be able to use logos and images the user is first required to upload the images From the Library section of MyWebropol click on Imported files You will be directed to a folder which displays all the Images currently stored and their status To upload a new image click on browse Select the image from your computer to upload The image will be added to your folder Click on save to store the image Kl Dn Dn D ON WEBzZPOL THE INTELLIGENT WAY Imported files Sec E upload irg Iren of bmp prag fie ce ales rie J impel Tees Ti Tou are usima 2 JE of your 10 418 quota Bireta pa Fize Date Pubie Dy te eet Mara 7 KE 2872050 Carmem E 30 KE 24 5 3010 Cono H db KB 31 520 0 Comman E cats banne watra po KE 25073010 Coreen a KE 31 52010 Comman Fi Daurada mi 14 kB 31 5 2010 Corgzon H The maximum size of a single f
101. uestions in your survey If the scale positioning is vertical the question can be used as a ranking question where only one scale value can be selected Scale Multiple Similar to the scale question this option also allows respondents to give ratings on a Selection predefined scale The main difference is that respondents can select several answer options Text field Question type for creating several short text field questions where the respondent can Contact Form type in his answers or comments Create a contact form to collect contact details for the respondent Pictured The same as a selection question but using images instead allows respondents to Selection choose only one alternative from a range of predefined options Pictured Multi Same as a Multi Select question but using images instead allows respondent to choose Selection multiple alternatives from a range of predefined options Fourfold Creates a graphic matrix that allows respondents to rate predefined alternatives on a horizontal and vertical axis Used when e g asking customers to rate products on both price and quality with price on the vertical axis and quality on the horizontal axis Position Similar to a scale question but uses pairs of text usually adjectives on both ends of the scale These are used to allow the respondent to give their opinion on a scale between two alternatives where they position themselves between two opposite statements Numeri
102. xt field positioning more question settings v Place a tick in the box Place answer option text v From the drop down menu select the desired location of the text v Click on save This question setting can be used for Text field Numeric Questions and Contact Forms The text fields are now in line with the text field titles as shown on the right Webropol view Survey view More question settings 8 Plena rate the tolkin Content 3 4 5 Comments Shipping arms O Attach question next to previous Comments question Paenprg tenna Ch O Zi WEE pen Comments CT Hide option titles Karai OT as vd L Refund tern OOO Lompets Attach media to bo Sa 8 my p a gy d hunfa Customer semice DO Si L O Come Place answer option texts Above to the left to the right 6 5 Hide Option titles This function allows you to hide the options in your question if required Go to conien the question settings panel and click on more question settings Place a tick Attach question next to previous in the box hide option titles qussion Hide option titles question C Place answer option texts to the left e 6 6 Attach Media to Question This function allows you to add an image or media file to your question v Open the question settings by clicking more question settings v Click on Add media to question v From the pop up window select the image you wish to add You can only add
103. y Webropol Once Respondent can only answer the survey once and will then not be able to access it again Modify Old Respondent can access the link again and modify their answers History Respondent can access the link more than once All the answers they have provided can be viewed but only the last answer provided will be used in reporting calculations The respondent can view a summary page which shows the answers they have submitted Sets all the questions in the form to mandatory questions the entire survey will be mandatory Enable e scoring This is an additional module available with Webropol Change the size and appearance of the radio buttons and tick boxes to resememble those used in mobile surveys Any changes applied in Layout Settings will affect the appearance of the entire survey Any changes made here can be viewed once you have saved your changes these can be viewed in the preview screen Webropol Oy Y tunnus 1773960 2 Kotipaikka Helsinki Huovitie 3 00400 Helsinki Puh 0201552150 www webropol fi WEBzZPOL THE INTELLIGENT WAY Text Styles The text style can be specified individually for the Form Title the Questions and the Options Any changes made here will be applied to the entire form v Font Specify the font used for the form title questions and options Y Font Size Specify the size of the font to be used for each section v Format Specify if this text is to be Bold Underline

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