Diagnostic Tool User Manual
Contents
1. dev md1 opt 19 GB 4GB 22 healthy Device Status working online Button Hitachi HDT725050VLA360 Device Model Capacity gt 00 GB FD401IR40UAY2C Serial Number Firmware Wersion VSB0A 3A OK Weyer See SMART Status Timing buffered disk reads Detailed report Menu E Diagnostic CineLister D Figure 41 Storage Tab Drive Disable Process DTL OM 000169 DRM Page 28 Version 1 5 Doremi Cinema LLC Woe Bi Der Disable Remove Le selected disk Thom the RAIL ser OV USE tiis ophion LE drive perornmean e isto om TATA Figure 43 Storage Tab Drive Disable Process DTL OM 000169 DRM Page 29 Version 1 5 Doremi Cinema LLC 8 Hardware Tab 8 1 Hardware Tab Overview The Hardware tab provides information concerning the server itself such as Temperature Voltage Fans Error Correction Code ECC status Decoder Errors Booting Device and Underflows Sy Diagnostic Tool Doremi Cinema EX Temperatures Motherboard CPU Fans Fanl 7180 rpm CPU Fan 499 rpm Fanz 7258 rpm Fan3 8298 rpm Fand rpm Fans O rpm 1 18 W 1 26 W 3 23 W 3 02 W 11 90 Y securityManager 47 E ECC Decoder Status ok Errors O Corrected Errors O Underflows O Uncorrected Errors 0 Booting Device Last Location 00000000 Model 1 3GB USB SSD Last Condition Description Intel Value SSD 2 00 Button a Detailed repo2. Cinema LLC 6 3 Drive Replacement Step 2 4 e Clicking the Continue button on the previous window will lead to the following window Canet Figure 30 Drive Replacement Start of Step 2 4 e At the end of the unregistering process the user will be prompted to continue Figure 31 Click the Continue button to go to the next step Figure 31 Drive Replacement End of Step 2 4 DTL OM 000169 DRM Page 22 Version 1 5 Doremi Cinema LLC 6 4 Drive Replacement Step 3 4 In this step the user will be prompted to insert a new drive at a specific position corresponding to the faulty drive s position The faulty drive removal and new drive insertion procedure is provided below Step 3 of 4 Please insert a new drive in the position ba Drive rive s Position bonne Cancel Figure 32 Drive Replacement Start of Step 3 4 6 4 1 Identifying Which Drive To Replace e Identify which drive to replace by looking at the examples below e For DCP 2000 DSV J2 units fitted with horizontal drives Figure 33 Top DEV SDA Y Middle DEV SDB Bottom DEV SDC Pp 4paron a ALA Figure 33 DCP 2000 DSV J2 Horizontal HDD s Bay Positions e For DCP 2000 DSV J2 units fitted with vertical drives Figure 34 DTL OM 000169 DRM Page 23 Version 1 5 Doremi Cinema LLC SDA located on the right SDB middle SDC located on the left LED Sticker Om Figure 34 DCP 2000 DSV J
3. Doremi Cinema _ amp x e fdev md0 data 1 3 TB 287 GB 22 healthy ol dev md1 healthy working online fo Note that this information will only be relevant Capacity 500 GB if the playback is k a stopped z Serial Number GEAS30ORFIHZS4A DISK Sub View i Firmware Version GMADASZA SMART Status OK Device Model Hitachi HDP725050GLA360 Timing buffered disk reads analyze Detailed report x out Ra Menu _ Eb Cinelister D amp ingest Manag Diagnostic O il 02 55 19 PM Figure 11 Storage Tab Disk Sub View For Units With Up To 4 Drives DTL OM 000169 DRM Page 11 Version 1 5 Doremi Cinema LLC 5 2 Storage Tab Features The RAID Sub View lists all the RAIDs configured in the system and the information pertaining to each such as e An icon to show RAID status green healthy amber degraded rebuild red missing e Array device name dev mdX e Mount point e Array size e Array used disk space e RAID status healthy degraded rebuilding failed e To analyze or repair a RAID click on the Analyze or Repair buttons Figure 12 e Analyze To analyze a RAID performance and to free disk space e Repair To repair a degraded RAID It attempts to sync a highlighted RAID that is currently not part of the RAID please see Sections Drive Replacement and Reinitialize the Raid below e Manage To disable a possible faulty drive y Diagnosti
4. View o dev md1 opt 19 GB Device Status Device Model Capacity Serial Number Disk Sub idewisdb Es dewsdc View Firmware Wersion SMART Status Menu ES Timing buffered disk reads Diagnostic Cinelister D 678 GB 75 healthy 4GB 22 healthy working online Hitachi HDT725050VLA360 500 GB VFD401R40U4Y 2C WS50A73A OK analyze Figure 8 Storage Tab Window e First the RAID Sub View lists all the RAID builds configured on the server be Diagnostic Tool Doremi Cinema oe dew mdo data 911 GB RAID Sub View A dev mdl opt 19 GB Hardware MediaBlock l Array Mount Array Size Used Space Status 4 __ 678 GB 75 healthy 4 GB 7 22 healthy Figure 9 Storage Tab RAID Sub View DTL OM 000169 DRM Page 10 Doremi Cinema LLC EX or Analyze Status shows the health of the disk Version 1 5 e Second the DISK Sub View lists all the disks configured in the selected RAID o Click on a Disk from the list on the left part of the GUI and the information pertaining to it will be displayed in the right part of the GUI Figure 10 Device Status working online Device Model Hitachi HDT725050VLA360 Capacity gt 00 GB Serial Number WFD401RA40UA4Y2C DISK Sub View 2 E Firmware Wersion W560A73A SMART Status OK idevw sdc2 Timing buffered disk reads Figure 10 Storage Tab Disk Sub View Sy Diagnostic Tool
5. folder The packages copied into data incoming folder are ingested automatically The assets remaining in this folder are the assets that were not needed thus can be deleted UX Analyze RAID array performance to detect potential issues that could affect the playback e Disk Cleanup K Run Disk Cleanup utility to free up unused disk space EEN Figure 16 Disk Cleanup Utility DTL OM 000169 DRM Page 14 Version 1 5 Doremi Cinema LLC e Select Disk Cleanup from the Analyze window e The following window will appear Figure 17 Note A password confirmation window might appear Seep es a a ml Figure 17 Disk Cleanup Scanning Window e Select the file s to delete by checking the associated check box The total amount of space that will be gained is indicated on the bottom right corner of the window Figure 18 O Orphan assets maps O KB Incoming assets O Unreferenced assets 0 KB selected for deletion Total amount of disk space corresponding to the selected file s Figure 18 Disk Cleanup Window Files Selected e Click the Ok button to delete the selected file s DTL OM 000169 DRM Page 15 Version 1 5 Doremi Cinema LLC 5 5 Repair e Torepair a degraded RAID or to completely reinitialize a RAID press the Repair button from the Storage tab Note The Repair feature allows the user to repair a drive and or RAID by replacing a drive or reinitializing the RAID Please see the
6. 2 Vertical HDDs Bay Positions e For DCP 2K4 units Figure 35 Fa BE Ooo y Figure 35 DCP 2K4 HDD Bay Positions 6 4 2 Removing the Old Drive e Press on the HDD blue button and open the gray handle all the way Figure 36 e Slide the drive out gently from the HDD enclosure Bottom HDD s blue button Bottom HDD s gray handle opened Figure 36 DCP 2000 HDD Bottom Grey Handle Opened DTL OM 000169 DRM Page 24 Version 1 5 Doremi Cinema LLC 6 4 3 Inserting a New Drive e Before inserting the drive press on the blue button to release the gray handle and open it all the way until it clicks e Insert the new drive all the way in the HDD enclosure at the same position as the previous drive CAUTION The drive must be inserted all the way inside the HDD enclosure BEFORE trying to close the gray handle otherwise the drive might not be plugged properly e Close the gray handle by pushing it toward the HDD until it clicks o f Ro Ka lt SL O A e hos nes um A rn ar a drehe t tae a 4 Blue Button Gray Handle Figure 37 New HDD Grey Handle Opening e When the new drive insertion process has been completed the drive will automatically become registered in the RAID and the user will be prompted to the Drive Registration window Figure 38 Step 3 of 4 Register the drive in the the RAID Please wait ee ee Cancel Figure 38 Drive Registration End of
7. AID The purpose of reinitializing a RAID is to reformat due to corrupted file systems This process can take up to three hours depending on the capacity of the RAID 5 6 1 How to Reinitialize a RAID Note From the Storage tab click on Repair The Repair window will appear Figure 23 Select the Reinitialize option and click continue The Reinitialize window will appear To Reinitialize follow the two step process Completing this process results in a loss of data A final count down begins from 10 to O seconds giving the user one last chance to cancel the operation Once the process is started it cannot be undone Repair 0x Repair the RAID and activate all the drives This process does not change the data on the disk e Reinitialize Reinitialize all the drive to the factory setting This operation does result in loss of all of your data Figure 23 RAID Repair Window DTL OM 000169 DRM Page 18 Version 1 5 Doremi Cinema LLC Sk Reinitialize WARNING This operation does result in loss of all of your data Reinitialize COTA Figure 25 RAID Repair Window Reinitialize continute Hanee Figure 26 RAID Repair Window DTL OM 000169 DRM Page 19 Version 1 5 Doremi Cinema LLC 6 Drive Replacement This section presents the procedure to apply when a drive needs to be replaced 6 1 Degraded RAID e The Storage tab will display the failed drive in the Disk sub view Figure 27 tellin
8. IC N YUU UY YUUWUV WYO U UEC ONO NEVES VE SETE ESEC E NESTES ENE UOUUUUUYYUUYYUUVUWYVEWUVUVYUUWUYYUUWWY WU EFEC E CATE ETT TFT TUTTO FCC TT YN CFE CCC TUTTO CCC TT ESSES TEVE CCT TCCT TF UU USB Disk 0 Figure 2 Detailed Report Location Selection Click the OK button When the report is completed you will be given the option to eject the USB stick Choose Yes to proceed y Generating Report ral Please wait The report is being generated Figure 3 Detailed Report Generation When the generation is complete a confirmation message providing the complete report file path is displayed on the screen as shown below Click OK to proceed Figure 4 DTL OM 000169 DRM Page 6 Version 1 5 Doremi Cinema LLC y Operation completed k x i Report saved successfully doremi tmp report 213555 12112010 151617 tgz Figure 4 Confirmation Message e Remove the USB stick and send the report file to your local Doremi Technical Support Contact DTL OM 000169 DRM Page 7 Version 1 5 Doremi Cinema LLC 4 System Tab 4 1 System Tab Overview The System tab provides general information related to the server such as Serial Number Software Firmware Version numbers IP addresses Product Name Base Board Watermark and Security Manager version The System tab also displays the status of the playback and the Composition Playlist UUID Figure 5 Whenever there is any associated KDM information for the CPL this information wi
9. O TM doremi CCIW Diagnostic Tool User Manual Version 1 5 DTL OM 000169 DRM Version 1 5 Page 1 Doremi Cinema LLC Software License Agreement The software license agreement can be found at the following location http www doremilabs com support cinema support cinema warranties DTL OM 000169 DRM Page 2 Version 1 5 Doremi Cinema LLC Table of Contents 1 INTRODUC TION Eee E de aa LR cui Coari anos 4 SE URS Eee ee er TE ER eT et Oe PO ee a a e 4 1 2 SOFTWARE VERSION een een 4 SE SB 4 2 DIAGNOSTIC TOOL USER INTERFACE eee nterseenaera 5 231 OVER ii RO aa a a 5 S DETAILED REPOR ie ee menge 6 3 1 DETAILED REPORT OVERVIEW ee Nee eine 6 A SYSTEM TA Be 220220 en ici 8 AT SYSTEM TAB OVERVIEW ae le idos 8 SS STORAGE TAB a an ae ae Sie EEE E E ee ee 10 OT STORAGE TAB OVERVIEW a eye eigene 10 DZ STORAGE TAB ENTURES ee a ee sel 12 TA E SR ee PEST NEN NO DR HEERES ER E DER SD CIA 13 DA DIER CE AN OP nee ee see res ee 14 SA ol PIES 1O De DCO LC Gace agen nee O 14 DO A Eee ae ec as tl ee eee aes 16 930P N A E ARA sia o et Tr ee 18 5 6 1 How to Reinitialize a RAID nee 18 6 DRIVE REPLACEMENT 2 3 04 0200200 dia 20 6 1 DECRADF O RAID nee dies 20 0 2 DRIVE REPLACEMENT STEP VA miiir E See EN Sa adas 21 6 3 DRIVE REPLACEMENT STEP 2 4 nen 22 6 4 DRVE REPLACEMENT STEP SMM ee a A ee 23 6 4 1 Identifying Which Drive To Replace ocooococococccocccocococononononononononnnonnnnnono
10. Step 3 4 bonne DTL OM 000169 DRM Page 25 Version 1 5 Doremi Cinema LLC 6 5 Drive Replacement Step 4 4 When the drive has been registered a confirmation message indicating that the SATA drive replacement has been successfully completed will be displayed as illustrated below Note The RAID rebuilding process can take between 2 4 hours to complete It will largely depend on the amount of content that resides on the drive HDDs During this time the user may engage in any other process such as ingestion and playback Step 4 of 4 The SATA Drive Replacement has successfully been 4 completed The RAID is rebuilding it can take several hours to complete Close Figure 39 Drive Replacement Step 4 4 e Click the Close button to go back to the Storage tab DTL OM 000169 DRM Page 26 Version 1 5 Doremi Cinema LLC 6 6 Rebuild Progress The Storage tab will allow you to view the rebuild progress in the RAID Sub View after you have replaced and inserted a new disk Figure 40 Rebuilding Status y Diagnostic Tool Doremi Cinema Socia Madia lagk xa Br 2 en nen SN dev mdo data 911 GB 678 GB 75 rebuild 49 Hardware jo dev md1 opt 19 GB 4 GB 7 22 degraded Device Status working online Device Model Hitachi HDT725050VLA360 Capacity 300 GB Serial Number WFD401R40U4Y2C Firmware Version vaBOA 3A DISK Sub View SMART Status OK idevisde Ti
11. c Tool Doremi Cinema En ie Storage Hardware MediaBlock Analyze es in rn Array Size Used Space _ Oy anales dr Button Sense eon dev mdo data 911GB 678 GB 75 rebuild 43 indicates A Repair degraded RAID 2 Repair due to a failed 1 gt idevimdl opt 19GB 4GB 22 degraded Button drive Fun Device Status working online diay Manage Se Manage Device Model Hitachi HDT725050VLA360 Button Capacity 200 GB Serial Number VFD401R40U4Y2C Firmware Version v5BOA 3A SMART Status OK dewisdcl Timing buffered disk reads analyze Menu Diagnostic o EA 04 29 58 PN Figure 12 Storage Tab Window With RAID Degraded DTL OM 000169 DRM Page 12 Version 1 5 Doremi Cinema LLC 5 3 Analyze Note To Analyse a RAID the playback must be stopped Any use of the drives during this process will give false alarms of the RAID and its hardware components being faulty e The Analyze feature is used to check if the performance of a RAID is enough to support playback without underflowing e To analyze the RAID click the RAID from the Storage tab and then click the Analyze button A password will be needed to perform this operation Note If in fact there is an issue that is causing the RAID to perform ineffectively see the Section Repair below Analyze 0 Analyze RAID array performance to detect potential issues that could affect the playba
12. ck O Disk Cleanup Run Disk Cleanup utility to free up unused disk space Continue Cancel Figure 13 RAID Analyze Window e lf the test performance is good the following dialog will be displayed A Analyze RAID performance pm y Analyze SMART status y Analyze disks performance y Analyze RAID performance y RAID performance is good bonne Close h Figure 14 Analyze Raid Performance Successful DTL OM 000169 DRM Page 13 Doremi Cinema LLC Version 1 5 e lf the RAID performance is not enough to support playback this dialog below is displayed and the reason s are listed Analyze RAID performance E Dx w Analyze SMART status w Analyze disks performance Ed Analyze RAID performance ES RAID is underperforming for the following reasons DEVICE dewmd0 ATTRIBUTE hdparm VALUE 45 TRESH 60 Continue Close Figure 15 Analyze Raid Performance Not Successful 5 4 Disk Cleanup The Disk Cleanup feature allows the user to delete files that are not being used or not needed anymore The user can access the Disk Cleanup feature from the Storage tab Click the Analyze button and the following window will appear Figure 16 5 4 1 Files to be Deleted e Orphan assets maps database entries for assets not present on the disk anymore Unreferenced assets asset files still present on the RAID but not referenced by a CPL Incoming assets assets remaining in the data incoming
13. corresponding sections below for more information on these features See Sections Drive Replacement and Reinitialize a Drive e The system will give a pop up message when the RAID is degraded The message will not appear when you are syncing the drive back in the RAID This message will also appear when the RAID is healthy and you do a reinitialize process Figure 19 i The RAID partition mounted on data is degraded Figure 19 Degraded RAID Alert Message a Repair DU x ununuunnnunununununnnunn Repair the RAID and activate altthe drives This process does not change the data on the disk Reinitialize Reinitialize allthe drive to the factory setting This operation does result in loss of all of your data Figure 20 Repair Window Repair Enabled e Ifthe RAID cannot be repaired the Repair button will be grayed out DTL OM 000169 DRM Page 16 Version 1 5 Doremi Cinema LLC Repair Repel le RAID ama activate all LE drives Me PROCESS ages Tor Shea ee E date onm HIE diem Seip Figure 21 Repair Window Repair Disabled e After the RAID is repaired or replaced the user will get a message stating that the RAID is now healthy This message shows only when all drives are newly part of one RAID example there will be one pop up message for MDO and one for MD1 See Figure Figure 22 RAID Healthy Message DTL OM 000169 DRM Page 17 Version 1 5 Doremi Cinema LLC 5 6 Reinitialize a R
14. g the user that the drive needs to be replaced The RAID sub view will present you with the RAID status e Select the affected drive from the Disk sub view and click on the Repair button Figure 2 The user will be prompted to the Repair window Figure 28 y Diagnostic Tool Doremi Cinema Storage Hardware MediaBlock F se V dev mdo data 911 GB dev md1 opt 0 Amber Icon indicates degraded RAID due toa failed drive or when reinitializing or re synching 678 GB 75 degraded 19 GB 4GB 22 degraded Device Status unknown online Device Model Hitachi HDT725050VLA360 Capacity gt 00 GB Serial Number WFD401R40U4Y2C Firmware Wersion W5604734 SMART Status OK Timing buffered disk reads analyze Detailed report Menu CineLister D gt Diagnostic Figure 27 Storage Tab Degraded RAID DTL OM 000169 DRM Page 20 Doremi Cinema LLC Analyze Button Repair Button Version 1 5 Figure 28 Repair Window 6 2 Drive Replacement Step 1 4 From the Repair window Figure 28 click Continue The Disk Replacement Wizard window will appear e To start the drive replacement click the Continue button Otherwise click the Cancel button Note This process will destroy the content of the drive not the RAID It cannot be undone once it has begun Figure 29 Drive Replacement Step 1 4 DTL OM 000169 DRM Page 21 Version 1 5 Doremi
15. igure 1 Diagnostic Tool System Tab e The GUI presented above is composed of four different tabs e System Provides overall information concerning the system itself e Storage Provides information concerning the storage and allows the user to repair reinitialize and replace a drive e Hardware Provides information related to the hardware e Media Block Provides information on issues relating to the media block e g Dolphin DCI or the IMB e The Quit button is used to close the Diagnostic Tool GUI Note At any time a detailed report can be generated by clicking the Detailed Report button located on the bottom left corner of the interface Figure 1 Also see the Section Detailed Report for more information on this feature DTL OM 000169 DRM Page 5 Version 1 5 Doremi Cinema LLC 3 Detailed Report 3 1 Detailed Report Overview To generate a report log please follow the steps below Note If possible generate the report log while there is no playback Open the Diagnostic Tool GUI by clicking on menu Doremi Apps Diagnostic Tool Insert a USB flash drive into an open USB port on the unit Close the Ingest Manager window when it appears Click on the Detailed Report button in the Diagnostic Tool GUI this button is located in each of the four tabs Click on the device location from the window that pops up Figure 2 Select Disk 5 EJ Select the location where the report will be saved ATACA E T
16. ll also be displayed Figure 6 e The System tab is illustrated below Sy Diagnostic Tool Doremi Cinema Chassis Clock Product name DCP2000 System clock Tue Oct 11 2011 12 27 03 Serial number e S N 199000 Base board X75B4 E Chassis number DC3 199000 Secured clock Synchronized 355 3605 Timezone systemW PSTSPDT UTC Offset 420 minutes Versions Next DST change sun Nov 6 01 59 59 2011 PDT Firmware version 21 2k Networking IP Address eth 10 11 18 137 IP Address ethl 192 168 100 350 Software version 2 2 2 0 SM version 2 0 8 0 Watermark Thomson 1 11 Playback is in Play mode Play Caching gt CPL 3649d1f7 5225 47al Sdcf 7e0lcel334cd k Detailed report Menu _ Diagnostic CineLister D Figure 5 System Tab Playback in Play Mode KDM information Play Caching when CPL 3649d1f7 5225 47a1 9dcf 7e0lcel334cd applicable gt k Figure 6 System Tab KDM Information DTL OM 000169 DRM Page 8 Version 1 5 Doremi Cinema LLC Playback in Pause mode Figure 7 System Tab Playback in Pause Mode DTL OM 000169 DRM Page 9 Version 1 5 Doremi Cinema LLC 5 Storage Tab 5 1 Storage Tab Overview e The Storage tab consists of two sub views RAID Sub View and Disk Sub View Figure 8 Sy Diagnostic Tool Doremi Cinema Hardware MediaBlock aray Mount array Sze Used Space e dev mdo data 911 GB RAID Sub
17. ming buffered disk reads 73 55 MB sec Detailed report Menu E E Diagnostic Figure 40 RAID Rebuild Note When the server is rebuilding a RAID a red icon will appear to indicate that the RAID is being rebuilt The status will read as unknown until the RAID is rebuilt Figure 40 DTL OM 000169 DRM Page 27 Version 1 5 Doremi Cinema LLC 7 Managing a Drive 7 1 Disable a Drive Presently the only function of the Manage feature is to disable a drive The purpose of this feature is to disable virtually a drive that is performing at a very slow rate which in turn is causing the RAID to perform slow For example a drive s performance speed may be too low but not at the rate where it has failed Therefore to regain the full soeed of a RAID it is necessary to remove and replace that drive and rebuild the RAID Please see Section Drive Replacement above 7 1 1 How to Disable a Drive From the Storage tab select the desired drive from the Disk sub view and then click the Manage button Figure 41 The user will be prompted to the Manage Disk window Figure 42 Select the Disable option and click Continue If the drive is already disabled the Disable option will be grayed out and accompanied by a message stating the reason Sy Diagnostic Tool Doremi Cinema 0 X Storage Hardware MediaBlock Array Mount Array Size Used Space status il RAE E ico SN dev mdo data 911 GB 678 GB 75 healthy
18. nncanencnns 23 6 4 2 Removina THE OMG DIVE eiere east a nie eet aslo 24 6 4 3 Insenting a New Drive iii dedicados Guiadas 25 6 5 DRIVE REPLACEMENT STEP AA an ee een nee adici n 26 O O REBUILD F ROGRES Sx scot idos 2 TIMANAGING A DRIVE oia ac 28 fe SABRE ADRE teca 28 7 1 1 F10W O Disable A DIV nee 28 S HARDWARE TAB ee ee use ee esse een 30 8 1 HARDWARE TAB OVER ee ee 30 SMEDIA BLOCK TAB ee ee a ae EZ sp ene Guns da ee 31 9 1 MEDIA BLOCK TAB OVERVIEW ae nenne nee ea ii 31 10 ACRONYMS 22u20u ua0000anannanannnnannnnnnnnnannnnnnnnn ana na nann rra 33 11 DOCUMENT REVISION HISTORY iia toos 34 DTL OM 000169 DRM Page 3 Version 1 5 Doremi Cinema LLC 1 Introduction 1 1 Purpose The purpose of this document is to provide guidance on how to use the Diagnostic Tool application The Diagnostic Tool application can be used with the following servers DCP 2000 DCP 2K4 DSV J2 and ShowVault This application provides information for each drive detailed reports and allows the user to replace and rebuild a failed RAID 1 2 Software Version This document complies with DCP 2000 DCP 2K4 DSV J2 and ShowVault software version 2 2 x and higher If you cannot upgrade your software contact Doremi for older versions of this document 1 3 Contact If in need of help or assistance please contact your nearest Doremi Labs Technical Support at USA e 24 7 Technical Support line 1 866 484 4004 e Technical Support Email suppo
19. rt Menu z g cinelister D Diagnostic 12 36 16 PM Figure 44 Hardware Tab Note The type of fans and voltages displayed depend on the motherboard used This information is displayed in the Base Board field on the System tab The Intel motherboard SE 221 corresponds to SE7221BK1E and the SuperMicro X7SB4 E corresponds to X7SB4 E Detailed Report DTL OM 000169 DRM Page 30 Version 1 5 Doremi Cinema LLC 9 Media Block Tab 9 1 Media Block Tab Overview The Media Block tab is divided into three sections Projector Model e Connection Status Displays the status of the connection with the media block e Dowser Displays whether or not the dowser is open e Lamp Displays whether or not the lamp is on Media Decoder e Video Watermark Displays the type of watermark present e Audio Watermark Displays the type of watermark present security Manager e Blackout Mode e Service Door Status e Service Door Armed e Physical Marriage Displays whether or not the physical marriage is operational e Logical Marriage Displays whether or not the logical marriage is engaged e Active Marriage Diagnostic Tool Doremi Cinema fx Storage Hardware Projector _ r Media Decoder Model video watermark Thomson 1 11 Connection Status Audio watermark Thomson 3 13 Dowser Opened Unknown Lamp On Unknown security Manager Blackout mode Physical Marriage service Door Status Logical Marriage Service Door Armed Acti
20. rt doremicinema com Europe e 24 7 Technical Support line 33 0 492 952 847 e Technical Support Link http support doremitechno org ticketing Japan e Technical Support line 044 966 4855 e Technical Support Email support doremilabs co jp Australia China India Indonesia Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand e Technical Support Email supportasia doremilabs com DTL OM 000169 DRM Page 4 Version 1 5 Doremi Cinema LLC 2 Diagnostic Tool User Interface 2 1 Overview e Torun the Diagnostic Tool application go to the Menu of the server then to Doremi Apps and choose the Diagnostic Tool e The following graphical user interface GUI will appear on the screen Diagnostic Tool Doremi Cinema _ iX even MediaBlog Chassis Product name DCP2000 Serial number e S N 199000 Base board X75B4 E Clock System clock Tue Oct 11 2011 12 27 03 Secured clock Synchronized 355 3605 Timezone systemW PSTSPDT UTC Offset 420 minutes Chassis number DC3 199000 Versions Next DST change Sun Now 6 01 59 59 2011 PDT Firmware version 21 2k Networking IP Address teth0 10 11 1813 IP Address eth1 192 168 100 530 Software version 2 2 2 0 Sh version 2 0 8 0 Watermark Thomson 1 11 Play Caching Detailed gt CPL 3649d1f7 5225 47 al Sdcf FeOlcel 334cd Report Button k Quit Button Menu _ Diagnostic E CineLister D O 5 12 2 F
21. ve Marriage Detailed report Menu E Diagnostic O fis 12 14 48 Ph Figure 45 Media Block Tab No Connection DTL OM 000169 DRM Page 31 Version 1 5 Doremi Cinema LLC Figure 46 Media Block Tab Connection DTL OM 000169 DRM Page 32 Version 1 5 Doremi Cinema LLC 10 Acronyms Term Definition CPL Composition Playlist DCP Digital Cinema Package ECC Error Correction Code GUI Graphical User Interface HDD Hard Disk Drive IMB Integrated Media Block RAID Redundant Array of Independent Disks UUID Universally Unique Identifier DTL OM 000169 DRM Page 33 Doremi Cinema LLC Version 1 5 11 Document Revision History Date Version Description 12 05 2006 03 17 2009 01 13 2010 First version All sections revised New storage tab GUI and other section revisions and additions 11 02 2011 01 24 2012 All sections revised Updated to reflect software version 222 Contact information revised 1 0 12 08 2010 1 3 All sections revised Updated to comply with new software version 2 0 10 Acronyms page added for clarity DTL OM 000169 DRM Page 34 Version 1 5 Doremi Cinema LLC
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