2011 November Newsletter Mallard
Contents
1. tub stalls they do it all Call today for an estimate Luis amp Company Cleaners 630 973 3828 MALLARD LAKE REFLECTIONS How to Properly Open Your Blinds There has been a lot of damage to the blind panels on both the patio and bedroom windows throughout Mallard Lake Because of this we wanted to make sure that every one has a clear understanding of how to open and close the blinds properly The blinds on your patio window sliding glass door have a chain and string on the right hand side of the panel Pulling the chain will move the blinds so that they are laying flat against the window or perpendicular to the window Open the slats first perpendicular before pulling the string to move blinds from left to right Do not try to move the blinds from side to side while they are laying flat against the sliding glass door or the window The blinds on the bedroom windows work the same way except instead of a chain and string you use the wand on the right hand side to twist the blinds open or close and use that same want to push pull the blinds from side to side If you still have questions please call the Leasing Office Remember we now charge for damage blind panels 2 50 per panel so please take care of your blinds to avoid unnecessary charges This includes preventing small children from tugging on the blind panels Thank you Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 O Phone 847 398 122. www mallardlakeapts com MALLARD LAKE REFLECTIONS GREEN BEAN CASSEROLE INGREDIENTS 6 RENT LATE AT 12 00AM Daylight Savings Time Ends e 1 10 3 4 oz can Campbell s Cream of Mushroom Soup e 3 4 cup milk e 1 8 tsp black pepper e 2 90z each pkgs frozen cut green beans thawed e 1 1 3 cups French s Original or Cheddar French Fried Onions DIRECTIONS Mix soup milk and pepper in a 1 1 2 qt baking dish Stir in beans and 2 3 cup French Fried Onions PAGE 8 Bake at 350 F for 30 min or until hot Stir Top with remaining 2 3 cup onions Bake 5 min until onions are golden Yield 6 servings Tip You may substi tute 2 cans 14 1 2 oz each cut green beans drained or 4 cups fresh cooked cut green beans Look for French s 6 Servings Prep Time 5 min Cook Time 35 min November 2011 Halloween OFFICE TO CLOSE EARLY 5PM 7 Visit Long Grove for daily holiday activities starting this week 14 National American Teddy Bear Day 21 World Television Holiday Lights Show at Cuneo Museum in Vernon Hills now open RENT DUE Exterminator on property all for an appointment 8 Exterminator on property Call for an appointment 15 Exterminator on property Call for an appointment 22 Exterminator on property Call for an appointment 29 Exterminator on property Call for an appointment Learn about Chocolate around the World at th
3. 00 O www mallardlakeapts com MALLARD LAKE REFLECTIONS PAGE 5 Washer amp Dryer Operation Guide In order to prevent any damage to the building washer and dryers we wanted to make sure that every resident had some sort of a user manual for operat ing the equipment Please refer to this article for guidelines and instructions when using the laundry machines at Mallard Lake OPERATION INSTRUCTIONS FOR TOP LOADING WASHER Step 1 Add Detergent Pour measured amount of detergent into washtub Refer to package direc tions Never pour undiluted bleach directly on laundry Follow package directions when using dry bleach Fabric softener may be added to rinse water when RINSE light comes on Step 2 Load Laundry Load dry clothes LOOSELY into washtub DO NOT OVERLOAD See image for fill line When washing large items such as shag rugs and bedspreads add sev eral small items to balance wash load Step 3 Close Lid Washer will not operate with lid open Step 4 Set Fabric Selector and Wash Temperature Move fabric selector dial to select from NORMAL ENERGY EFFICIENT PERMANENT PRESS or DELICATES Move temperature dial to select from HOT WARM or COLD Step 6 Insert Card Insert card into opening and cycle will start automatically Indicator Lights e WASH is lit at the beginning of the Wash cycle and will remain lit until the wash cycle is complete e AINSE is lit at the beginning of the R
4. MALLARD LAKE REFLECTIONS livesmart E NOVEMBER 1 20171 ISSUE 11 VOLUME 4 YOUR FRIENDLY STAFF AT MALLARD LAKE Leasing Team Shelly Jackie Sudarsana amp Nichole Maintenance Team Kevin Jim Adam Andrew Helena Marek amp Miguel OFFICE HOURS M W 10 00am 7 00 pm Th F 9 00am 5 00pm Sat 10 00am 5 00pm Sun 12 00pm 4 00pm ON CALL AFTER HOURS MAINTENANCE PHONE 866 876 9695 For all emergencies call 911 ONLINE WORK ORDERS Visit us online today at www mallardlakeapts com to quickly enter service work orders download forms read this newsletter print event pictures and more Username mallardilake Password fixit QUESTIONS COMMENTS E mail the Property Manager at mallardike aol com today Drop your used pop tabs in the leasing office to be donated to the Ronald McDonald House Charity Don t forget to recycle this d newsletter when you finish reading it Thank you WWW MALLARDLAKEAPTS COM a Happy Thanksgiving Mallard Lake would like to wish all of our residents a very Happy Thanksgiving We are so thankful for our wonderful residents who make Mallard Lake such a great place to live Office Closing The Leasing Office will be closed on Thurs day November 24 and Friday November 25 in celebration of Thanksgiving We will re open on Saturday November 26 with regular business hours Authorized Occupant Application Fees Effective 1 1 2012 th
5. a quiet family meal Must submit entry form with rent payment to be eligible Ten winners will be chosen and notified on November 7 EE el Ee AS y MICE Aa N O E T A Bh A E ET A E SAT N Re PS SS i Ro ss oa ene eis SP ay ee Bre ea Se ee Oe SA at yee 2 fo ba Seto Vie a cats wa Ze ae 5 Sa PSR are Para Rc Ru Ibe Sige ta tas BS ae CAR ae bee ease Ie SENG SE Le et ek are a grisea i Se Es ra Jas tng Re wae l E i CS j apes Geet EEEE R A ee eae See et ee ys Esra Gola st oR ae gw N Poa TAS S hth a at t 5 aa AA N a mog S P nt gaa i d ta sA 3 A Ka yy ts P lt lt i EN y gt on 1 Erg Ey al ha 5 P or RS ee ge Pie eat cetacean VE me te Saree e e Vi SE it a Fees epee sy st pone ad ea A 3 ge aS Tap A s 5 ip ae er T gt 7 BO es ae te at SS ee ee EY lt a me PS Ki so franc ianen ee ty ve 38 eins T Cann at AT 4 ho 2 sa Pe A amp 2 g FEC PE D nu TETA KAE Pale on gt A ris 7a by 4 J 3 Tta rps 4y En 2 B We love when residents come to visit us in the office but recently Mallard Lake employees have become frus trated with certain behaviors happening during these visits Please remember that our office is just that an office and it is the place where we are working throughout the day While it is our pleasure to help you please keep the following in mind 1 Be attentive to your children when they are in the office While you are working with one employee other members of the staf
6. assist you DO NOT DO LAUNDRY IN YOUR BATHTUB Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 O Phone 847 398 1200 O www mallardlakeapts com PAGE 6 ADULT BINGO IT S BINGO TIME Join your neighbors join the fun On Friday November 11 at 7 00pm Mallard Lake will be hosting an ADULT BINGO NIGHT in the Mallard Lake Clubhouse Come on out for an evening of games prizes drinks snacks and laughs If you are not familiar with this game no problem its easy to learn All winners will receive rent coupons If you are interested in attending you must reserve your spot by calling the Leasing Office no later than Monday November 7 We can only accept 50 par ticipants so hurry to make your reservation today Also this event is BYOB Sorry no one under the age of 21 may attend We can t wait to see you there FRIDAY NOVEMBER II 7 00PM 9 30PM MALLARD LAKE CLUBHOUSE MALLARD LAKE REFLECTIONS Fan Mall FROM A CURRENT ML RESIDENT Dear Mallard Lake Apartments Personnel would like to personally thank you for hiring some of the finest life guards this past summer season to keep the Mallard Lake Pool safe would often invite my nieces to swim at the pool with me and not only did we always feel safe but they were each the most courteous and respectful young men and women working their summer jobs at that pool They would interact with the kids by sharing swim safety knowledge and y
7. call today at 847 366 3646 for cable phone and internet Call our emergency maintenance line first They will determine if you need to call a locksmith or if they are able to open the door for you The Emergency Maintenance phone number is 866 876 9695 Mallard Lake Apartments LJ 1572 Teal Lane Wheeling IL 60090 LI Phone 847 398 1200 O www mallardlakeapts com PAGE 4 Email Address Collection Mallard Lake wants to GO GREEN and reduce paper use throughout the Leasing Office In order to do that we are making a conscious effort to use email more frequently than we have in the past We understand that many of your prefer email as your main form of communication as well and while we have email addresses for many of our residents there are still many of you whose email address we do not know Therefore if you prefer to receive most of your communi cation from Mallard Lake via email please write an email to mallardlke aol com with the following information 1 Subject EMAIL COLLECTION 2 Full Name 3 Apartment Unit Number This way we can save you as a contact in our database system right away with your correct name and address Thank you for your help Apartment Cleaning Services Looking to treat yourself or just don t feel like cleaning Call Luis and Company to have your apartment cleaned by one of the experts Bathrooms appli ances heavy grease build up in the kitchen dirty bathroom shower and
8. e Field Museum 9 Leo DiCaprio s new movie J Edgar hits theaters tonight 16 Cake Boss at the Rosemont Theater 7 30PM 23 See your favorite friends The Muppets in theaters now 30 Jay Z and Kanye West live at the United Center 7 30PM Ringling Bros Barnum amp Bailey Circus at Allstate Arena 11 3 thru 11 13 10 See Rock of Ages at the Ford Center Oriental Theater Chicago 17 World Peace Day 24 OFFICE CLOSED Thanksgiving Day AutumnFest at the Morton Arboretum 11 ADULT BINGO 7PM 9 30PM Clubhouse 18 Happy Feet 2 in theaters tonight 25 OFFICE CLOSED Black Friday French Fried Onions in the canned vegetable aisle LAST DAY TO PAY RENT ON TIME 12 Old Fashioned Holiday Craft Faire 1421 Milwaukee Ave Glenview 19 Magnificent Mile Lights Festival amp Mickey Mouse Parade Chicago 26 See Shrek The Musical this weekend only at the Rosemont Theater Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 LI Phone 847 398 1200 O www mallardlakeapts com
9. e Authorized Occupant Application fee will increase to 25 00 MAL TEA APARTMENTS i sd _ Mallard Lake News amp Notes Fall Back Daylight Savings Time ends November 6 Remember to turn your clocks back one hour and enjoy the extra hour of rest Resident Referral Recognition We would like to thank our residents who referred new tenants to Mallard Lake in October We love having your friends as our neighbors Kaustubh of 770 Lakeview Subra maniam of 695 Sheldrake Venkata of 1581 Teal Lane Kishore of 758 Lakeview Gopi of 784 Mallard Lane Prasad of 1671 Wood duck Naveen of 1620 Hunter Manoj of 784 Mallard Lane Satish of 1629 Hunter and Swaninathan of 1629 Hunter Drive Furnace Filters During the month of October the mainte nance staff changed the furnace filters in every apartment Don t forget that you can have your furnace filters replaced more fre quently by simply calling the Leasing Office and requesting it We are happy to provide you with this service Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 O Phone 847 398 1200 O www mallardlakeapts com E MALLARD LAKE REFLECTIONS NOVEMBER RENT GIVEAWAY 25 Turkey Gift Card Raffle Bring the enclosed raffle ticket to the Leasing Office when you pay your rent by November 5 2011 You will entered into a PAGE 2 raffle for your chance to win a 25 Jewel Gift Card Use it for L n n your Thanksgiving turkey or
10. et remained professional and made sure the rules were followed hope they will be hired back again next summer They truly deserve kudos 55735 and thanks and job security _ for the very fine work that al they do Sincerely Cheryl ALL FREE CLUBHOUSE RENTAL COUPONS WILL EXPIRE 6 30 2012 Effective 1 1 2012 we will no longer be giving out coupons for free clubhouse rentals when you move into Mallard Lake Unfortunately the promotion has been abused and it is no longer in Mallard Lake s best inter est to offer a free rental lf you have a coupon for a free rental you have until JUNE 30 2012 to redeem it In order to reserve the club house you must come into the office and fill out a rental form and submit a 200 cleaning deposit check This will be refunded to you provided there are no cleaning charges or damage charges after your rental Please call the Leasing Office with questions Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 O Phone 847 398 1200 O www mallardlakeapts com MALLARD LAKE REFLECTIONS Q Thank you for joining us at our annual fishing derby It was a beautiful day and we had some great catches We hope you enjoyed this event To view these pictures and more visit the community events page at mallardlakeapts com You can download and print pictures from all of our activities Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 O Phone 847 398 1200 O
11. f may be on the phone or trying to get work done Screaming children are extremely frustrating and can be very disruptive This includes residents who are using the business center Children are not allowed and if they are disturbing the office you will be asked to leave 2 If you are waiting for a staff mem ber to assist you please find a place to wait in the office or have a seat in one of our comfy chairs Recently resi dents who are waiting have been inter rupting conversations that we are hav nr a n ae RE LET ab ees 7 ea Er ae amp ka PA TEF boy ube Wr y 7 p EA A R Foe se atid Vite Sue ee ae i UN elt ing with others Also please give us a few moments to come to the front of fice when you arrive We may be on the phone or meeting with another em ployee Please do NOT walk into our private back office to look for us 3 While there are typically four or five employees working in the office please remember that we do not have as many staff members on the week ends and that we are often busy with appointments If you know that you will need a staff member s attention for a long period of time please try to call ahead to set an appointment This is especially true if you wish to meet with me During the week am normally ac cessible aS a manager but on the weekends am sometimes the second staff member working and will not be available for long meetings 4 Because we are typical
12. inse cycle and will remain it until the cycle is complete e SPIN is lit for all Spin cycles Do not open lid before spin cycle has completed even if the timer has stopped OPERATION GAS DRYERS Step 1 Clean Lint Filter Clean the lint filter before and after each use Please respect your neighbors and make sure you remove your lint from the machine INSTRUCTIONS FOR Step 2 Load Laundry Load clothes loosely into dryer drum Add fabric softener sheet if desired IMPORTANT To avoid damage to dryer do not use more than one fab ric softener sheet per load Also do not add more than 18lbs of wet laundry to the dryer Step 3 Close Loading Door Close loading door Dryer will not operate with door open Step 4 Set Fabric Selector Select NORMAL for cottons PERM PRESS CASUAL for permanent press DELICATE for sensitive items or FLUFF NO HEAT for items that re quire no heat NOTE Always follow manufac turer s care label instructions Step 5 Insert Card PERM PRESS CASUAL DELICATE vA NO HEAT O7 NORMAL FABRIC SELECTOR Insert card into opening Step 6 Start Dryer To start dryer push START button To stop the dryer at any time open the door To restart the dryer close the door and push the START button Cycle is completed when time remaining reaches 00 minutes For questions or further laundry instructions please contact the Leasing Office We will be happy to
13. ly very busy please don t be offended if we cannot remember each resident by face or apartment number Sometimes the person who answered the phone e Reminders when you called or stopped in earlier is not the same person you will speak to or meet the second time With several of us on staff it is impossible for each employee to be familiar with each other employee s involvement with a resident request or issue 5 Lastly Mallard Lake employees are each scheduled to work only the operating hours designated by Mallard Lake When residents who have com plicated or time sensitive issues do not come to the office until shortly before we close we may or may not be able to immediately assist you Recently residents have been making unfair de mands on employees personal time We strive to have the best customer service possible but please respect that members of the staff have per sonal lives as well and are NOT re quired by management to stay late come in early or make other personal exceptions to assist a resident At the end of the day when we are done working we want to go home too just like you Mallard Lake Apartments O 1572 Teal Lane Wheeling IL 60090 O Phone 847 398 1200 O www mallardlakeapts com MALLARD LAKE REFLECTIONS WASTE MANAGEMENT Call Waste Management for Large Item Disposal Please don t leave large personal belongings such as luggage car seats vacuum cleaners or furniture in f
14. please call the Leasing Office and we will do our best to accommodate your request Thank you PAGE 3 Store Bought Pest Control NOT Allowed at Mallard Lake Please DO NOT use your own extermination products to rid your apartment of unwanted pests We realize that there are a number of over the counter products in stores that are sold to eliminate ants and other pests however our goal at Mallard Lake is to eliminate the pest quickly and efficiently Therefore we would prefer it if you called the Leasing Office to report any type of insect or rodent problem so that we can send our exterminator to take care of it Any type of sprays dusts or traps sold in stores make the products used by the professional extermina tor less successful Your good inten tions are appreciated but this is what we pay the professionals for Please call the Leasing Office to set up an extermination appointment at any time Thank you for your cooperation Preferred Mallard Lake Service Providers RENTER S INSURANCE Comcast REPRESENTATIVE NEW LOCKED OUT Looking for renter s insurance We recommend calling our preferred renter s insurance provider State Farm Insurance You can agent Tim Ratigan at 847 342 1200 or call the leasing office for more information Do you need Comcast Cable If so call Dale our preferred Comcast repre sentative for installation of new ser vices He has the best specials to offer so
15. ront of the dumpster enclosure This blocks access to the dumpster for everyone else If you are a current resident please DO NOT bring things from the dumpster into your home because they may be infested with bugs or mice Also large furniture items such as beds sofas televisions etc are not the be left in or around the dumpster You need to call Waste Manage ment at 800 796 9696 to schedule a special pick up time for these items to be worked out between you and them Hauling away your unwanted furniture is you responsibility not the property s Going forward all belongings left at the dumpster that Mallard Lake staff has to haul away will be charged back to the resident as fines or as move out charges Your anticipated cooperation in this matter is appreci ated Thank you Put Garbage INSIDE Bins lf the dumpsters are full when you are trying to dispose of your standard trash please do not pile your garbage bags on the ground outside of the garbage container If your garbage bins are full please call the Leasing Office instead Waste Management will not pick up any bags left on the ground which means that our maintenance staff needs to go around to pick up the trash This costs extra money to the property and if it contin ues we may no longer be able to offer trash removal as a free service to our residents Also we will be adding 10 more recycling bins around the property If you would like an extra bin closer to your unit
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