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Ecommerce Help Manual (2 of 3)
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2. Ptice Dierence sos Pees Price Levels Fl General Categories amp Products f Apply Discount to all Categories and Products Apply Discountto specific Categories and Products Valid Dates Always valid miens walid from throug Not currently valid Usage Automatic Discount Will be applied throughout the site without the use of a coupon code or link O Coupon Code or Link Coupon Link Use this as a promotional linkin an Email or on another site Product coupon codes are not reflected until products are added to the cart Tip You may apply multiple discounts to the same product or category Cancel amp Return Coupon Codes If you do not wish to make this an Automatic Discount you can create your own Coupon Code that will also generate a Coupon Link You can share this link with specific customers to give them the discount 169 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 170 E Commerce Help Manual Coupon code or Link Coupon Code 12345ExampleCadeA Coupon Link fittpsq102b4ad netsolstores comindex aspx fdc 17345ExampleCodeAlpha Use this as a promotional linkin an Email or on another site Product coupon codes are not reflected until products are added to the cart NOTE Product coupon codes are NOT reflected until products are added to the cart Category and Product specific Discounts When using Apply
3. e Store s Cost The cost to the store owner of keeping the product in stock e Handling The additional handling costs specific with this product Product Placement amp Display The Product Placement amp Display section lets you assign your new product to categories you can also add new categories by clicking on the Add a New Category link create a short and full 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 125 description designate Featured Product status or hide the product completely You can also add images to your full description using the WYSIWYG Product Placement amp Display Categories All Categories Selected Categories Add a Mew Category Short Description 55 characters remaining a fo VIEW HTML Full Description ie olb la Sle oo mrYz s 7 nle i U 1 pl lll I ill i i ul Paragraph Font Mame Size Featured Product Featured on home page Featured on category page Hide _ Productis hidden and unavailable for sale denotes required field Categories Select the categories that you want your products to display within You may select as many categories and subcategories for each product as you like You may also Add a New Category by clicking the link below the Categories section Short Description A text summary of your Product which displays to custom
4. Ecommerce User Manual 143 Personalization Templates Premium Only With Personalization Templates you may add questions or options to products without affecting inventory such as custom text for their individual product To create a set of these options to apply to more than one product you can create a template You may have up to 15 personalization questions with up to 50 answers for each question Create a Personalization Template To create a personalization Template e Enter the name of your template in the New Template Name field and click Create amp Edit Template This will open the Edit Template page gt Personalization Templates Currently Editing Men s Clothing Below you can create questions for this template and specify the format of how your customers can enter the requested information View Example Add a New Personalization Question to this Template Add Personalization Question Answer Input Type Required Enabled po me A _ e Enter the question and select your answer type The following answer types are available e Radio Button or Drop Down The customer can select one attribute from a list of options e Check box Single The customer can select the option This can be used for simple Yes or No answers e Check box Multiple The customer can select multiple attributes from a list of options e Text Single The customer can enter one line of text The store owner may set a max character an
5. Remote Add To Cart lt form method post action http qloezhb4ad6 netsolstores com examplet shir lt labelrQuantity lt input name quantity type text vyalue 1 maxlength lt input type image name addtocart sre http q1i0ezb4ad netsolstores c lt Loris Ka od Ez You can edit the HTML code to produce a different quantity of products when clicked Pro Ecommerce Tabs The Pro Ecommerce software contains extra tabs that provide more versatility in creating your products These include e Gallery This tab takes the place of the Image tab in the Ecommerce Standard Package This tab allows you to setup an image gallery for your product By default your additional images will be displayed in a popup window linked from the products detail page For more information click here e Personalization The Personalization tab lets you add specific personalization questions to your product For more information click here e Related Products This tab lets you set a number of products that will be randomly displayed as your Related Products For more information click here Free Shipping To make a product eligible for free shipping you must select the eligible for free shipping option in the Advanced tab of the Edit Product page 127 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 128 E Commerce Help Manual Advanced Product Information Tax T
6. account with Cybersource 1 Enter the Merchant ID in the requisite field 2 Enter your Cybersource Certificate image that you received so that it can be displayed on your store Merchantid Certificate Browse Authorize Onde 2 Add any desired text for your Confirmation Message in the confirmation field 3 Check the Activate this payment method checkbox 4 Click the Save button below For more information on the Cybersource Payment Gateway click here Linkpoint API Payment Gateway The Linkpoint API offers comprehensive payment processing software which gives complete control to the merchants over how payments are processed It offers the ability to calculate tax and shipping sales returns real time authorizations purchasing cards and real time reports Setting up a Linkpoint API Merchant Account 1 Once your merchant account is approved you will receive a Store Number that you use to connect with the Linkpoint Payment center 2 Enter the Store Number in the requisite field 3 Enter your Linkpoint Certificate image that you received so that it can be displayed on your store ee Certificate Browse Authorize Only fi 3 Add any desired text for your Confirmation Message in the confirmation field 4 Check the Activate this payment method 5 Click the Save button below For more information on the Linkpoint API click here 2009 Network Solutions LLC Network Solutions 13861 Sun
7. 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 161 Home gt Operations Product Feeds gt Edit Product Feed Store Status Opened Open Close ID WUC TECTUS Product Feed Google Bieg Shopzilla Shopping com Filter Products Al Products C Include Hidden Products Site Category Id Shopzila Categories Pick Fields Fields Required by Shopzilla These are fields required by Shopzilla for every data feed so we automatically include them in your data field file Shopzilla will rejact your data feed ifyou have notincluded these fields in your data file Category Title Descriptions URL Image LAL SKU Stock Price Optional Shop illa Fields strongly recommended These fields are strongly recommended by Shopzilla Their statistics show that merchants post higher sales when including them in their data feeds CI Manufacturer Mame weight Save amp Return Generate amp Save Cancel amp Return NOTE You must have an active account to use ShopZilla Shopping com Product Feeds The Shopping com comparison site requires that you submit a Site Category for your products A list of Shopping com categories can be found here 161 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 162 E Commerce Help Manual Home gt Operations gt P
8. Manage Shipping Preferences Enable Shipping Select your preferred carriers to have real time rates displayed on your storefront and or create your own custom shipping methods for Use with any carrier Shipping Carrier Enabled Sort Ship ping Origi n FedEx settings L city Belleville 4 State Province Zip Postal Code B2226 Bi t4 Country United States w CUSTOM Free Flat Rate and your own Custom Shipping Methods 4 0 00 Global handling charge UPS register T Rees EL E Display Label Combine shipping amp handling on customer displays Shipping Methods Custom tt TT Custom Method Name Standard Sort Order Enabled Actions Free Shipping Example 1 by price 1 d Flat Rate Shipping by price 2 Oo Free Shipping Example 2 by price 3 Test Weight by weight 4 New Custom Method Name Standard Cancel amp Return To Enable a Shipping Carrier e Register with the carrier if you are going to use FedEx or UPS You can register with either of the carriers by clicking on the link which will take you to their respective sites e Click in the checkbox next to Enable to make one or more shipping carriers active on your site e Use the blue up and down arrows to change the order in which the carriers will display to your customers in the shipping options list Editing your Shipping Methods You can edit any of your active shipping methods and create new rules for reach method Select the desired Shipping Method tab
9. The link will open the Edit Category Details page 109 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 110 E Commerce Help Manual Category Details Page Click Create a new category and enter the Category Details Page Enter detailed information in this page on each category you create 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 111 Edit Category Details denotes a required field Category Names Parent Categon Mo parent this is a top level category Category Image Image Path Alternate Text Full Description lt gt i j Ol ola Ble Mo CclMivrzles Paragraph Font Mame Size E U ee I J til BODY lt BR gt LJ Hidden from view in storefront navigation Search Engine Optimization The following information is necessary for SEO Search Engine Optimization The Page Tithe will appear in the top tithe bar of the browser The Meta fields are used within the page s code to help Search Engine indexing Commas should be added to separate Keywords entered in the Meta Keywords field Friendly URL las 500 characters renaining Cancel amp Return 111 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 112 E Commerce Help Manual
10. To Create a new Category 1 Enter text in the Category Name field 2 Select the desired option from Parent Category drop down menu 3 Enter a number in Sort Order to determine where the category appears in the sort order 4 Enter text in Full Description 5 Modify your text as desired using the WYSIWYG editor Alternatively if you wish to modify HTML you can also click on View Edit Source code button You can find this button in the button bar at the top of the Full Description text area 6 Enter the Search Engine Optimization information as you think is appropriate Friendly URL and Meta fields 7 Click Save at the bottom of the screen to save the details on this category Repeat this process for each category and sub category you wish to create Category Images You can use an image for your categories This image will display under the link to the category it s assigned to when viewing the category s parent category NOTE Assigning a Parent Category image will override the category images for all categories underneath it Category Image Image Path Image Manager Alternate Text To Assign a Category Image 1 Click the Image Manager button This will open the Image Manager in a popup screen 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 113 Image Manager Gi Hlank aif 0 0 kb dA woodtablei jpg 3 6 kb Preview N
11. l Reports Operations C Operations Required for access Discounts l Shipping F Users C Wonstertarketolace l Payments I Taxes l Settings I QuickBooks Integration Utilities Setup Checklist File Manager Networksolutions com Ecommerce User Manual 191 To delete one or more permissions for a user go to your user list select the user you wish to change and click Edit to open the Permissions section Then simply un check the box next to the permission s to be removed and the click Save Permissions at the bottom of the page To delete a user completely simply click the corresponding Delete button for that user in your user list pt 191 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 192 E Commerce Help Manual MonsterMarketPlace MMP What is the Monster Market Place The MonsterMarketplace is shopping directory that all Network Solutions e commerce clients are given the opportunity to submit their storefront for FREE e Your store will need to meet the MonsterMarketplace submission guidelines before being accepted e Once accepted you will receive an approval email with a link to your store landing page within MonsterMarketplace com e You will have the ability to edit and add information to enhance your stores listing MonsterMarketplace Website Action MonsterMarketplace Mana e Your Listings How do
12. registration enabled Customers will be required to login to view the site and a registration link will be provided on the login page e Login required to access site registration disabled Customers will be required to login to view the site however no registration link will be provided With this option enabled a customer can only login to the site if an account is created for them in the MCP Display customer IP address during checkout process Select this option if you want to display your customer s IP address during the checkout process Email address is option during checkout process Select this option is you want to make entering an email address optional during checkout process Check the Billing address is same as shipping address option by default Select this option if you want to make billing and shipping address the same by default Display shopping cart contents during checkout Select this option if you want the shopping cart contents to be displayed during checkout Display product images in shopping cart during checkout Select this option if you want the cart details to display a thumbnail image of the products 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 221 Allow international Customers Premium Only Select this option if you want to allows international customers to check out Shopping The Shopping tab
13. 50 00 DE 1 Image 0 Variations Part No TF1 Mifg Tremulous Builders Inc Wiew on the Storefront EJ Create a new product Save Selected Delete Selected Click on the any of the links below to be taken to the specific page section 2009 Network Solutions LLC How to Add a Product Product Types Basic Product Information Weight Pricing Product Placement Product Tabs Free Shipping 0 Personalizations 0 Related Product Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 You have 3 total products Keyword Searen Options Action Category Special Homepage Special J Hidden Product Category Special Homepage Special J Hidden Product Delete Category Special Homepage Special C Hidden Product page 1 Networksolutions com Ecommerce User Manual 121 How to Add a Product To add a new product to your store e Click the Inventory tab at the top of the Control Panel Inventory gs Categories 4 Products Create categories to organize your Create and manage your store s products products dr Manufacturers iT Variation Templates Add information about your products Create templates to quickly add manufacturers common differences such as size Toi Personalization Templates calor or material across multiple o Create templates to quickly add products common personalization questions across multiple products e On the Inventory Page click the Products link T
14. Add a New Group Option field and click Create Option Your options are listed in the Group You can change the sort order edit the option name or delete the option by clicking on the blue arrows Edit button or Delete button respectively Example Group Size View All d Product Hame Customer Price Stock Qty Product Weight L Enabled Action 0 Medium 100 00 Unlimited 0 dbs 0 OZ E Large 100 00 Unlimited 0 lbs 0 oz CI page 1 Managing your Variation Templates Once the groups and options have been created you can enter prices and stock quantity and enable or disable variations from here Click the Edit button to Edit the Variation Option Details From here you can create another group or add individual options to the first group To add individual options enter the option name and click Create Option By default the options display in the order created 155 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 156 E Commerce Help Manual Bulk Price Adjustments Premium Only As a Premium Ecommerce user you can now adjust the price of a group of products via the Bulk Price Adjustment function NOTE Before you make any Bulk Price Adjustments BACKUP your current pricing by exporting your products to an csv file For more information on exporting a csv file click here To use the Bulk Price Adjustments function e Go to the Inventory tab and click Bulk Price A
15. Discount to specific Categories and Products a selector like the one below will open From this section you can choose the categories and or products you would like to include in your discount To select a Category click the checkbox next to the Category name When you select a category all products in that category will be included in the discount 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 171 Categories amp Products Apply Discount to all Categories and Products Lei Apply Discountto specific Categories and Products Categories Selection will apply this discount to all products in category All Categories Selected Categories Clothing Products Selection will apply this discountto individual products Available Products Selected Products Sear Product Name 7 No indradual products have been appliedto this discount Example T Shirt PE To apply an individual product select Page 1 of 1 a checkbox and click the arrow button To add an individual product to a product discount e Click in the checkbox next to the Product name in the Available Products list NOTE If you have many products the list will be paged as seen in the sample selector above You can scroll through the pages or click on a page number to go directly to that page There is also a Search field that will display a list of Available
16. I sign up for the MonsterMarketplace From the left side of your Control Panel click on the Manage Your Listings link under the MonsterMarketplace heading This will take you to the main MonsterMarketplace Menu screen in your Control Panel Once you click on the Sign Up link a new window will open this window contains the Submission form for the MonsterMarketplace Complete all of the information on the form to the best of your ability and click Submit My Store at the bottom How do manage my listings From the left side of your Control Panel click on the Manage Your Listings link under the MonsterMarketplace heading This will take you to the main MonsterMarketplace Menu screen in your Control Panel When you click on the Manage My Listing link a new window will open The new window will direct you to your store listing on the MonsterMarketplace Read the MonsterMarketplace Guide for more information on how to manage and enhance your listings 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 193 Checkout Question With Checkout Questions you have the option of some more information about your customer before they complete their order To create a checkout questions go to Operations tab and click on Checkout Questions The screen shot below shows an example checkout question You can have up to 15 checkout questions with up to 50 options or a
17. Message field below Check the Payment Gateway Enabled box above Click the Save button below Transaction Key p Cancel Transaction Key Authorize Onk Confirmation Message order Subtotal m Bit Ales ulm E E SB el lt Thank you for your purchase Order lt o Order Numberta gt will be shipped in 1 5 business days Your total order price is vorder Total Thanks again for shopping at my store You can enter a dollar or percentage surcharge if you wish and you may designate this payment method as Authorize Only by selecting the checkbox Enter your custom confirmation message in the WYSIWYG editor When Payment Gateway Enabled is checked the storefront can accept real time payment Once you are satisfied with your payment method select Save or Save amp Return Alternative Payments Alternative and Offline Payments allow the store owner to offer checkout without a payment gateway PayPal Express and Google Checkout send the customer off site to complete checkout NOTE Offline payments may store payment information collected at checkout but no funds are transferred at the time This feature is available in the Premium Shopping Cart only 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 199 Setting up an Alternative Payment Method To create an Alternative Payment Method e Select the desired alter
18. Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 107 Home gt Really Cool Gifts gt Furry Friends Furry Friends VY Er ET Vy W See Reviews Price 25 00 In stock order today ttem Number View Larger Image Got fiends Customers can manage their shopping lists from their account management page If they haven t yet registered with the site they must do so in order to create and share their shopping lists 1070 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 108 E Commerce Help Manual Inventory Inventory Overview From the Inventory page you can create categories and products create manufacturers and create variation templates to apply to products Standard E Commmerce Shown below is the Inventory tab for the Standard Ecommerce software which includes Categories Products Manufacturers Variation Templates and Personalization Templates ea Inventory CE Categories Products Create categories to organize your Create and manage your store s products products Variation Templates Create templates to quickly add Manufacturers Add information about your products manufacturers common differences such as size Personalization Templates color or material across multiple products Create templates to quickly add common personalization questions across multiple produ
19. Product Feed Home Operations Store Status Opened pen Close Cigale and manage product data feods accep payments rough m al irne or to subenitio Google Stuapzilla and offine processing PayPal Express Shopping com Google Checkout and more Get real Mme rates from UPS Fedex Get rates for automatic tae calculations and USFS or offer your own custam on your Sorefrant shipping including free or flat rate Users ia Speci additional users to access your Confgure the way that products are ECommerce Central Panel searched on your sinretrant Page Redirects Settings R dinect an ouidated page URL to a Confgure pour shoredront s business me ome aa needed rules to Sut your online birsinoss Quickhooks BonsoMaketplace Irtegrate your online store with Apply lo Monsterarelacere or Quit BOOKS bo impor product ami manage your listings m hronte orders e Go to the Operations Tab of the Control Panel and click the Product Feeds Icon This will open the Products Feed manager Horne gt Operations gt Product Feeds Stone Status Opened E Open ose Product feeds are prefonmatied documents that can be uploaded fo comparison shopping engines like Google Shopzilla and Shopping com Create feeds below to generate a file test tan diipi be uploaded do an account created on those feed sies You do not have any product fees e The Product Feed Manager is where you will create edit and generate your produ
20. Products list 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 149 149 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 150 E Commerce Help Manual Products SEO info What is SEO SEO stands for Search Engine Optimization Simply stated it s a way to make sure that your Web site is found by as many people as possible According to research recently published 71 of online consumers use a search engine to find Web sites So to be found by new customers your Web site must first be found by search engines A site that is optimized for search engines will appear in the top of search engine results pages instead of being buried in the middle or at the end somewhere And studies have proven that top placement in search engines generally provide a more favorable return on investment compared to traditional forms of advertising such as snail mail radio commercials or television Currently Editing Lamp The following information is necessary for SEQ Search Engine Optimization The Page Title will appear in the top title bar of the browser The Meta fields are used within the page s code to help Search Engine indexing Commas should be added to separate keywords entered in the Meta Keywords field Friendly URL lamp fs Search Engine Optimization 500 characters renainin
21. Required excluding taxes shipping C Valid Dates Always valid Not currently valid automatice Discount Will be applied throughout the site without the use of a coupon code or link C Coupon Code ar Link Coupon Link Use this as a promotional link in an Email oron another site g Tip You may app ly multiple discounts to the same product or category Save Cancel amp Return If you do not want the discount amount taken off as products are being added to the cart you may opt to use a Coupon Code that is entered during checkout A Coupon link is also created and can be given to customers for promotional purposes 173 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 174 E Commerce Help Manual ie Coupon Code or Link Coupon Code tenpercent Coupon Link tp at018320anetsolstores comindex aspx dc tenpercent Use this as a promotional link in an Email or on another site 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 175 Quantity Discount Quantity Discount applies to specific products and allows incremental discounting based on the number of items sold You can specify either a dollar amount or percentage off the price To create a Quantity Discount e Specify the Discount Name and Discount Type Quantity Discount e Specify whether this will be a perc
22. based on the search term entered 2 Click the right arrow button to add it to the Selected Products list 3 Repeat this procedure for each Product you want to include in your discount To remove a Product from the Selected Products list simply reverse the procedure 1 Click the checkbox next to a Product in the Selected Products list or enter a search term to display a list from which to select a Product 2 Click the left arrow button to remove it from the Selected Products list Enter the warehouse email address for notification purposes and select the product information that is sent with an order notification 1 The warehouse must be marked as Enabled before you can send notification emails 2 In the case where an order includes products from multiple warehouses multiple notification emails are sent which are warehouse specific Create a custom email header Enter admin viewable notes about the Warehouse These notes are not viewable by anyone other than your admin users Once you have created a Warehouse it displays in the list under Manage Warehouses 141 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 142 E Commerce Help Manual Glassworks shippin a glassworkswarehouse com Fruit Basket Fruits fruits com Warehouse Name 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com
23. displayed to your customers View Example Mame our Ansvyer Determine Whether or Mot Your Customers Add a Picture of this never Answer Can see this Answer Thumbnail Image Add Surcharges to Your Ansyver Surcharge Add Answer e Each answer can have it s own surcharge and thumbnail associated with it You can also enable or disable certain answers if you wish them to be hidden from your customers and set certain answers as the default selection Once you are satisfied with your Personalization questions and answers click Save or Save amp Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 145 Product Reviews Premium Only You now have the option of enabling product reviews on your storefront Once you turn this feature on your customers will be able to create and submit reviews of your products As the store owner you have complete control over the review process and can approve edit and delete reviews as necessary Home gt Realy Cool Gifts gt Furry Friends Furry Friends TT seb Reviens Price 25 00 In stock order today item Number Quantity 1 Add to Cart Add to Gifts Tor my Friends Add to a new shopping fist Email this paye toa friend View Larger image Gottiends Product Reviews Rate This Product W Ye or create a Review 2 Ratings 2 Reviews Average Rating wwid wy Enable Product Re
24. drop down menu with predefined numbers of products at the top of the product listing Show the page sort selector on product list pages Select this option if you wish to display a drop down menu with sort options at the top of the product listing Product List Purchasing Select the following options from the drop down menu e Do not allow product list purchasing e Buy Button Only e Buy Button and quantity box Text to display on the homepage specials Specify the labels for your homepage specials Number of columns to display for homepage specials Specify the number of columns used to display homepage specials Up to three 3 columns are available Number of rows to display for homepage specials Enter the number of rows for homepage specials Homepage specials purchase Homepage specials can be purchased with a buy button a buy button and quantity box or not at all Location to redirect after adding products After adding a product to the cart you may reload the page reload the page with a popup view cart details enter checkout or return to the homepage Stock Display Message On the product detail page a product can display an out of stock message the quantity in stock whether it is in or out of stock or no stock message Display products if not in stock You can hide products out of stock display products out of stock or display out of stock products and allow them to be purchased Message when product is in stock Custom me
25. here 105 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 106 E Commerce Help Manual Home gt Sales gt Shopping Lists Store Status Closed O open Close Your customers can be given Me ability to create a variety of lists including personal shopping lisis wish lists and gMregisites This section dows you to enable thes feature and voie your custorners lisis To allow vistors to search for lists you can tasih add shopping list search on your site using the Columns secon in Site Design Wedding e Click on View to display the Product Name Item Number Quantity Requested Quantity Received and Price of each item on the particular shopping list Home gt Sales gt Shopping Lists gt View Shopping List Store Status Closed 0 Open col 1 y Ss E 1 16 L 1 Shopping List Details List Name Wich List Customer Name EE Phone Number Hot available Email bharnimnginetworksolutions conm Date Mot available Sul of tems in List 45 00 List Last Upetatedk 2 15 2008 9 21 AM LE Eel Furry Friends Women s tehirt When the Enable Shopping Lists function is selected all of your product detail pages display an Add to a new shopping list option that your customers may click to create their shopping lists Each customer may create up to ten shopping lists with an unlimited number of items in each list 2009 Network Solutions LLC
26. like to open a new merchant account to accept credit cards click here Credit Card Payments Select your preferred payment method below to accept real time or offline credit card transactions To accept real time credit card transactions you Will need a merchant account and a payment gateway Select a credit card payment method Gateway Name Status Offline Enabled Network Solutions Merchant Account Disabled Authorize Met Disabled Chase Paymentech Disabled Nhl Gateway Services Disabled Available Credit Cards Select the credit cards you are willing to accept IJ Mastercard M Discover Luce v Visa Ml American Express LJ Diner s Club Alternative Payments Choose whether to accept payments via Check Google Checkout Paypal Express etc Select an alternative payment method PayPal Express vw Action Page 1 of 1 Action Remove Method Name Status Google Checkout Enabled Payment Mot Required Enabled Cancel amp Return Credit Card Payments Page 1 of 1 To accept real time credit card transactions you must have a merchant account and setup up payment gateway Once your gateway is setup you can add a surcharge a specific confirmation message and decide whether you wish to set the gateway to Authorize Only 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 197 Setting up your payment gateway To enable a rea
27. then click Edit to open a set of options for the selected method 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 179 USPS USPS Priority Mail Method Name USPS Priority Mail Li Enabled Min Lbs Min Oz Max Lbs Max Oz Markup Free Shipping Actions Olbs 0 00 oz 4 999 999 Ibs 0 00 oz 0 00 False Add a New Rule Min Lbs Min OF Max Lbs Max Oz Markup ws doe ds do OKO Honors Free Shipping Add Shipping Rule Each shipping method is made up of rules that you can create edit and delete as necessary For example you could create a shipping method that honors free shipping from 0 to 10 lbs charges as normal for 11 to 30 lbs and charges and additional markup for anything over 30 lbs Each of those rules are created separately for your shipping method To Create a New Rule e Specify the minimum and maximum weight limits for your new rule e f you wish to have a markup for your shipping rule specify whether the markup dollar or percentage based and then add the markup in the subsequent field This markup is automatically added into the shipping rates displayed at checkout e f you wish your rule to honor Free shipping for any products that have the free shipping designation select the Honors Free Shipping checkbox e Once you are satisfied with your rule click the Add Shipping Rule button e Once youve finished adding your rules to
28. whal reviews are displayed on your site To begin using Product Reviews you must first enable them below C Enable Product Reviews CO Customer must be logged in to review or rale a product E Auto approve reviews Product Review Approvals There are no product reviews o Enable Product Reviews This option enables product reviews for your storefront o Customer must be logged in to review or rate product This option requires unregistered customers to login before they can submit a review or rating o Auto approve reviews This option sets all new reviews to be automatically approved as they are submitted 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 147 NOTE You can change the title of the review label that appears on the storefront by entering a new label tag in the Review Label Box 147 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 148 E Commerce Help Manual Related Products You can specify different products in your store to be related to a particular product This will give your customers views of other products they might like to purchase that related to their currently selected product Once you have designated your related products for your particular product customers will see these related products at the bottom of the product details page Home gt Inven
29. your customers the option of using USPS Ground for their Free shipping options To setup free shipping you would e Go to Operations gt Shipping in the Control tab and navigate to the Custom Shipping Options e Select the USPS tab e Click the Edit button next to the USPS Priority Mail shipping Method e In the Shipping method click the Edit button next to the main rule If you ve added new rules to this shipping method you will need to edit all rules under the method e Select the Free Shipping option and click the Update button e Your shipping option should say TRUE under the Free Shipping Column 2 Shipping USPS USPS Priority Mail Method Name USPS Priority Mail H Enabled Min Lbs Min Oz Max Lbs Max Oz Markup Region Free Shipping Actions O lbs 0 00 oz 9 999 999 lbs 0 00 oz Global Add a New Rule Min Lbs Min Oz Max Lbs Max Oz Markup Region E Joe ms Joe O Untea states Honors Free Shipping F e Click the Save button to save your shipping option then click the Return button at the bottom to return to the Shipping Manager e On the Shipping Manager page click the Save or Save amp Return button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 185 Once you ve set any products you wish to be free shipping eligible your customers when checking out will see your Free Shipping products with the Free Shipping
30. 0a netsolstores comindex aspx 7dc freeuspsxpress Use this as a promotional link in an Email or on another site Usage g Tip You may apply multiple discounts to the same product or category Cancel amp Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 177 Shipping Premium and Standard Ecommerce In the Shipping Manager you can select your shipping carrier and methods Listed below are the shipping options for both the Standard and Premium Ecommerce cart You will also find instructions for setting up Free Shipping on your site Premium Ecommerce Shipping In the Premium cart you can offer your customers multiple shipping options including your own custom shipping options that you create You can also create your own custom shipping label that will appear on your customer s display during checkout assign a global handling charge and specify whether that charge combined with shipping on customer displays Specify your Shipping Origin For rates to return correctly you must specify your shipping origin If you have a real time carrier selected your methods will display below For International Shipping you can specify your country of origin from the provided list 177 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 178 E Commerce Help Manual S Shipping
31. 124 E Commerce Help Manual Weight weight 0 bs oz Dimensions o fo Jwlo fh Cin inches Ifyou hawe added product dimensions the weight used to calculate shipping costs may be different from the weight you entered forthe product These weight figures will be used to calculate shipping costs Domestic Weight Olbs 0 00 oz International Weight OU lbs 0 00 oz Dimensional weights are calculated as follows e Domestic Weight Length x Weight x Height 194 e International Weight Length x Weight x Height 166 NOTE There is no need to enter decimals in the length weight or height fields as the shipping methods will round up to whole numbers when calculated Pricing The Pricing section of the Edit Product Page allows you to set pricing at a variety of levels for your product The included terms are listed below Pricing Price Message For Sale Super Savers Price 40 00 Morte Resellers Cut Price Fre ex Call for Pricing or Add to Canto View Price Coptionali e General Price Req This is the basic price of the product This price is used to calculate the savings of different price levels e Message Show a short message instead of a price on the product list and product details page The price will show when the item is added to cart e For Sale De select this box if the item is only for display and not for purchase by your customers e MSRP The Manufacturer s Suggested Retail Price
32. Ecommerce User Manual 105 Shopping Lists Premium Only new feature for our Pro Store clients is the Shopping List option Now you can offer your customers the ability to create Shopping Lists which they can then share with their friends and family Each customer can create up to ten lists they can name manage and share As the store owner you can view these lists at any time NOTE Only shopping lists made visible by the customer will show up on the shopping list search Enabling the Shopping List feature The Shopping List option is initially turned off for new sites but is easy to enable e Click on the Sales tab of the Main Control Panel and click on the Shopping Lists link Home gt Sales Store Status Closed O Open Close Shopping Carts Orders View your customers live and View and Manage new orders edit abandoned shopping carts existing orders and more Customize the steps used in order Siew and manage customer profile processing or specity order Email information PAU Shopping Lists Customer Groups r View customer shopping lists wish Cr at customer groups for gring lists and gift registries group discounts or sending targeted emails to your customers Re 3 View order totals products sold sales tax shipping costs and more e On the Shopping List Settings page click the Enable Shopping Lists check box When your customers create their shopping lists you can search through and view them
33. Express Checkout and Paypal Direct Payments Once you have setup your Paypal Express methods add the Paypal Website Payments Premium Payment method and enter your email address associated with your Paypal Business Account Authorize Only M 2070 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 208 E Commerce Help Manual Setting up Paypal Express Checkout Ts ee a ae A Log into your PayPal account Click My Account Tab Click on the Profile Tab on the right Under the Account Information column you should see the API Access link click on that link if you do not see it then your account is not Premier or Business In the API Access page click on the first link Grant API Access Authorization Click on the link below Custom API Authorization Partner API username needs to be billing_api1 monstercommerce com Select O SetExpressCheckout O GetExpressCheckoutDetails O DoExpressCheckoutPayment DoDirectPayment Click Submit Setting up Paypal Direct Payment The following steps assume that the PayPal account has already been set up for PayPal Express Checkout by following the steps in the section above hs 2 3 re 8 Log into your PayPal account Click on the Profile section under the My Account Tab Under the Account Information column you should see the API Access link click on that link if you do not see it then your a
34. Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 135 eProducts Premium Only The Pro Ecommerce store allows you to offer eProducts to your customers Setting up your eProduct For our Premium clients creating eProducts is quick and easy A new Product Type field allows you to specify your new product as an eProduct denotes a required field eGitt Certificate eProduct Once you have selected eProduct for your Product Type a new section of the Edit Product Details screen appears This section allows you to upload your eProduct and specify the basic information about your product The various fields and options are explained below as well as a list of supported file types 135 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 136 E Commerce Help Manual eProduct Information Hew eProduct File eProduct File MUME OOO E Max upload size is SO ME Ifyou go ower this limit you will receive a Page not found errar Stock Quantity Unlimited Limited by Stock ot O Limited by Mumber of License Keys Created Downloads Unlimited Limited to downloadis narucis jo A le 5 mm Paragraph Font Mame Size E i U LS al rl od Nil Il nl LI lili llil bim Lil LL LI eProduct File Required Upload your eProduct using the New eProduct File fie
35. Product s based on the search term entered e Click the right arrow button to add it to the Selected Products list e Repeat this procedure for each Product you want to include in your discount 171 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 172 E Commerce Help Manual To remove a Product from the Selected Products list e Click the checkbox next to a Product in the Selected Products list or enter a search term to display a list from which to select a Product e Click the left arrow button to remove it from the Selected Products list When you have selected all the products click Save at the bottom of the screen and your discount will appear in a list on the Discounts home page 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 173 Amount Off Order Discount To give a percentage or dollar amount off of an order s total you can use the Amount Off Order option In addition to assigning the Price Difference this discount can also be assigned minimum and or maximum purchase requirements and can include a valid date range L Pa re reel wee bie 51 Discounts Edit Discounts amp Coupons denotes a required field Discount Type Price Difference ae Minimum Purchase Hot Required excluding taxes Shipping 7 Amount Maximum Purchase de hot
36. ahfics Configure your site s security settings Network Solutions SSL hiph QAFACC NETSOLSTORES COM Secure URL sales SSL certificate type Specify the SSL certificate type for you site Select an option from the drop down menu e Network Solutions SSL e Your own SSL Storefront domain name Specify your storefront domain name Secure URL Specify your secure path Google Analytics Google Analytics The Google Analytics tab is where you enable your google analytics tool using your tracking code 223 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 224 E Commerce Help Manual Home gt Operations gt Settings Siore Status Opened Open O Chose General Products Orders Checkout Shopping SEO Security Google Analytics Google Anahties is a free tool that provides detailed statistics regarding your site s visitors Sign up for Google Analytics to reciewe a Tracking Code to enter in the textbox below C Enable Google Analytics Google Anabtics Tracking Code Google Analytics Tracking Code Enter Your Google Analytics Tracking Code here Enable Google Analytics Select this option if you want to enable Google Analytics Retrieving your Google Analytics Tracking Code When you login to your Google Analytics account to retrieve your tracking code please note that the code you enter into the Google Analytics Trackin
37. axFree Special Shipping Shippable fi Eligible Free Shipping Shipping not Required use OUANTITY in your message to show your current amount in stack this message wil override the stack message set in Site Settings Page Layout Current Active Layout Hotes T0000 characters Feria NOTE For Free Shipping to function you must setup a shipping method that honors free shipping This is explained in the Shipping section of the manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 129 Low Inventory Alerts Low inventory alerts warn you When you are nearing certain amount of stock or inventory To setup a Low Inventory Alert e On the General Tab of the Product Edit page specify the Stock Quantity and Reorder Alert quantity Basic Product Information e Once your inventory for this product has reached the alert level you will be notified on the Control Panel home page as well as the Product Manager 129 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 130 E Commerce Help Manual Storefront Overview You have 1 product below your reorder threshold View a Printable List All Orders Manage Orders Shopping Carts Manage Shopping Carts LOrders Received 3 shopping carts Payment Received 0 Declined Activity from Today Top 5 Selling Products fr
38. bsite such as ImageCafe or Facebook See more Below e Image This tab lets you assign images to your product Options include 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 127 e Add a Product Image Upload an image for use with your product If you do not wish the store to create your display and thumbnail images for you click the Upload Product Images Individually link Edit Image Assign an image caption or alternate text for your image e Thumbnail Display and Detail Image Path Use these paths to specify the images for your thumbnail display and detail images respectively e Variations The Variations Tab allows you to assign variations to your products Please note that once a product has variations certain product specific items weight customer price etc will be grayed out on the General tab as you will now manage those details in the Variations tab For a detailed explanation on creating variation groups and options click here e SEO Info The SEO Info tab lets you set the information necessary for Search Engine Optimization For more information on this tab please click here Remote Add to Cart The Remote Add to Cart feature allows you to take an HTML snippit for your product and place it on another website s HTML This will generate a button which will automatically add this product to a shopping cart when clicked
39. can enable or enable and require the customer to enter their customer account number and purchase order number Fields Enabled Required Account Number Purchase Order Number 213 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 214 E Commerce Help Manual Cash On Delivery COD The Cash On Delivery option allows you to complete your customer s transaction and send them their order receiving payment when their order is delivered to them You can enable or enable and require the customer to enter the date the payment will be made Fields Enabled Required Date payment will be made Pr In Store The In Store payment method allows you to collect customer payments from a brick and mortar store and enter those payments in your site You can enable or enable and require the customer to enter the date the payment will be made Fields Enabled Required Date payment will be made m 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 215 Settings Settings offers administrative and cosmetic control over many site aspects The settings menu is divided into 7 tabs and the functions listed under each are loosely grouped by storefront or control panel changes Within the Settings page there are eight different tabs with options you can set up or create i General Regional Products C
40. ccount is not Premier or Business In the API Access page click on the first link API Access Authorization Make sure API Account Name billing_api1 monstercommerce com is selected Click the Edit button Makes sure that the following checkboxes are selected e RefundTransaction SetExpressCheckout GetExpressCheckoutDetails DoExpressCheckoutPayment DoVoid e DoDirectPayment e DoCapture Click Submit Note PayPal Express Checkout must be enabled in order for PayPal Direct Payment to be enabled For more information on the Paypal Website Payments Premium Payment Method click here 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 209 Plug n Pay Payment Gateway The Plug n Pay WebXpress Payment Gateway offers seamless plug in technology with automatically generated code transparent upgrades easy integration real time transaction reports and Quickbooks Integration Setting up an Plug n Pay Payment Gateway The Authorize net Merchant account requires an API Login ID and Transaction key both of which are given to you when you purchase an account with Authorize net 1 Enter your Username and Password which you received when you purchased your Plug n Pay payment gateway Authorize Only jv 2 Add any desired text for your Confirmation Message in the confirmation field 3 Check the Activate this payment method checkbox 4 Cli
41. ck the Save button below For more information on the Authorize net Payment Gateway click here USA ePay Payment Gateway The Usa ePay Payment Gateway offers high functionality with an ease of use and solidity that customers expect Setting up the USA ePay Payment Gateway The USA ePay payment method requires a Transaction key which is given to you when you purchase an account with USA ePay 1 Enter your Transaction Key in the requisite field Authorize Only i 2 Add any desired text for your Confirmation Message in the confirmation field 3 Check the Activate this payment method checkbox 4 Click the Save button below For more information on the USA ePay Payment Gateway click here 209 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 210 E Commerce Help Manual eSELECTplus Canada Moneris provides a powerful payment gateway that accepts major credit cards in both Canadian and U S Dollars offers enhanced security and has several eFraud tools such as the Verified by Visa service Mastercard SecureCode Address Verification Service AVS and Card Validation Value CVV Setting up an eSELECTplus Canada Payment Gateway The eSELECTplus Canada Payment Gateway requires a Store ID and API token that you get from Moneris when you sign up Once you ve entered this information specify whether you wish to set the payment gateway to Authorize Only and whether you wil
42. ct feeds for submission to your comparison sites Click Product Feed Due des Shopzilla O Shopping com Fiter Products All Product F CI include Hidden Products All Products K By Category By Manufacturer Feed button to open the Product Feed Editor th e Create a New Product e Once you have named your feed you must select which comparison site you would like this feed be submitted to Each comparison site has it s own set of required recommended optional and custom fields your feed must include Selecting the Product Feed will automatically switch the Product Feed editor to the relevant Fields 159 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 160 E Commerce Help Manual e You may also filter your products included in the feed using the drop down menu You can include in your feed All Products filter By Category or filter By Manufacturer If you wish to include hidden products in your feed select the check box Generating up your Product Feed Selecting Googlebase Shopzilla or Shopping com as your Product Feed target will select automatically select certain product fields but there are other fields that you may select to include in your feed e Select the checkbox next to the name of the field that you wish to include e Once you are satisfied with your field selections click Save Save amp Return Save amp Generate or Cancel G
43. cts Premium Ecommerce Shown below is the Inventory tab for the Premium Ecommerce software which includes Categories Products Manufacturers Gift Certificates Warehouses Variation Templates Personalization Templates Bulk Price Adjustments Products Reviews Product Feeds and Product Attributes 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 109 Categories The Category Manager menu creates and manages categories subcategories and category wide markups Categories appear by default in the left hand navigation bar You can have up to 2500 categories with up to five 5 levels of depth When categories and subcategories have been created they display in the Category Manager according to sort order The same order applies to the Browse by Category module on the storefront The number of products assigned to each category is indicated in parentheses after the name Arey te ane i a d a sais Manage Categories Categories are used to help organize your products All products must be placed in a category Once created you can easily display our categories on your site using the Columns section in Site Design D Create a new category You have 2 categories Example Master Category 2 Example Master Category gt My New Products E Create a new category To create a new category click on the Create a new category link
44. d line length and charge per character e Text Multiple The Customer can enter multiple lines of text The store owner may set a max character and line length and charge per character e Set the answer as required enabled or both Then click Create Question This will open the Answers section for your new Personalization Question 143 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 144 E Commerce Help Manual Questions Already Added to this Template would you like your gift wrapped Type Radio Button ha 7 Required v Enabled E Answers to this Question You will now customize the way in which your customers can enter the answer to your question You can enter multiple answers as well as customize the way in which they are displayed to your customers View Example Name our Ansvver Determine Whether or Mot our Add a Picture of this Answer Answer Customers Can See this Answer Thumbnail Image Add Surcharges to Your Answer Surcharge Add Answer Preview ina new window a Save Changes You have unsaved changes Click Save to apply or Cancel to undo Questions Already Added to this Template Type Check Box Multiple Required V Enabled 6 Answers to this Question You will now customize the way in which your customers can enter the answer to your question You can enter multiple answers as well as customize the way in which they are
45. djustments Horne gt iiwentary Store Status Closed Open Close Products Create categories to help Organe our Creme and man pe or gibres products products Gift LE FAN CNT ET iid a about your products Create individual gift certificates to issue manufacturers lo customers or recharge current ones reottic ations for products you are common differences such as size drop shipping nec matenal across multiple SES products Pi i omnia PAT to A wi ik pic ka aimi Common personalizahon questions pri Rien pice or MSRP Stross Sas Fist of a group of producis in bulk Menace Vert DES ME al Creaie lampita E 19 qucii ai amp 5 enep to allow your customers to rahe and review your products Horne gt Inventory gt Bulk Price Adjustments Store Stat Closed O a 0 z Manage Bulk Price Adjustments Lise this section to quickty change the cost price or MSRP of a group of products in bulk Changes made here will affect your t retront imimediaiely To undo these chang s you will have to submit another bulk price adjustment on this screen Products to adjust fe all Products Categories O Manufacturers Warehouses Specific Products cost cost Adjust OcustomerPrice O gt Above M customer Price C MSRP MSRP o a Example Adjust customer price 10 above cost for all products Select the desired group you wish to adjust All Products Categories Manufactu
46. e Custom Shipping Name You can specify a name for your custom shipping options This name displays during the checkout phase for your customers when they are presented with their choices for shipping The default name is Custom CUSTOM Free Flat Rate and your own Custom Shipping Methods t ail Display Label Super Shipping Enter your new name in the Display Label and click the Save or Save amp Return button at the bottom of the shipping manager Your customer will then see your new label when they checkout Clicking underneath that label for rates will show all of your custom shipping methods shipping Selection Ba USPS Shipping Options Shipping Method Price USPS Priority Mail 18 70 D USPS Express Mail 58 00 O USPS Parcel Post 517 91 Super Shipping Shipping Options Click here for rates Shipping Method Price Free Shipping 1 00 Flat Rate Shipping 6 00 Example Shipping bat 181 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 182 E Commerce Help Manual Creating a Custom Shipping Method You can create a custom shipping method by entering your new custom method name selecting your shipping standard and clicking the Create amp Edit button If you wish to create or edit the USPS shipping methods click on the USPS tab Shipping Methods Custom REET OT Custom Method Name Standard Sort Order Enabled Actions Free Shipping Examp
47. e or Below from the drop down menu Example 50 above or 10 below e Select the price type from which the adjustment will be taken Once you are satisfied with your pricing adjustments click Adjust Prices to complete your price adjustment 1570 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 158 Product Feeds E Commerce Help Manual The product feeds tool allows clients to easily create product feeds for comparison sites i e Google Shopzilla Shopping com etc Your product feeds will be shown on the Storefront Overview E Commerce Control Panel Sales from Today 0 Froducts sold 0 00 Dollars total Top 5 Searches on Your Site from Today There have been no searches during this timetranve Creating a Product Feed Top 5 Selling Products from Today yew 5 Renois There have been no products sold during this timeframe Product Feeds view Al Feeds There are no feeds atthis tire Mailing List Subscriptions There have been no mailing list subscribers in this time frame You can create multiple product feeds for each comparison engine as well as product feeds for specific manufacturers or specific categories You also have the option of sending hidden products in your product feeds 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 159 To Create a
48. eate New Region Set from the drop down Enter a name for the Region set and expand the list of regions and countries with the After they have been expanded you can select any countries for the new set by placing a check in the checkbox e Once complete click save 187 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 188 E Commerce Help Manual Select Regions and Countries Region Set Name Regions amp Countries l Africa amp LJ Antarctica Asia L Australia El LJ Europe LJ North America J South America 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 189 Users For security purposes any individual who will need to access your Control Panel should have a unique user identity username and password The Manage Control Panel Users screen allows you to create new users and modify the permission levels of existing users The store owner and any user designated as a Super Admin may delegate administrative tasks to other users To create a new user go to the Operations Tab and click on Users Enter the information required and click Create User Create an Administrative User Create User Cancel amp Return Once the user has been created you control what this users sees and does not see You may assign permissions to some o
49. enerate amp Save Cancel amp Return e Save This button will save your current feed and keep you on the Product Feed Editor page e Save amp Return This button will save your current feed and return you to the Product Feed Manager page e Generate amp Save This button will generate your feed use your feed criteria and create a feed with your current products and then save the feed At the bottom of the feed editor a feed link will appear with the last date the feed was updated You can click on this link to see the information included in your product feed The link itself is what you will need to submit to Google Feed Link httpNgi aft4cc netsalstores comfeedsiqoaogle 1 tt Last Updated 96 08 2 59 PM e Cancel amp Return Cancels the feed without saving it a returns to the Product Feed Manager page Once your feed has been saved it will appear on both the Product Feed Manager page and the Storefront Overview page where you can generate the feed again Product Feeds view All Feeds Last Generated Example Feed 1 Google Base Modayi NOTE If you change your available inventory by adding editing or deleting products you will need to re generate your feed and re submit it to your comparison site Feed Name Format Googlebase Product Feed Shopzilla Product Feeds The Shopzilla comparison site requires that you submit a Site Category ID for your products A list of ShopZilla categories can be found here
50. entage off or dollar off discount e Enter the minimum and maximum quantities as well as the applicable discount percentage or amount You can create more than one rule with different discounted amounts or percentages e Specify which products are eligible for this discount To select products for you discount e Click in the checkbox next to the Product name in the Available Products list e If you have many products the list will be paged as seen in the sample selector above You can scroll through the pages or click on a page number to go directly to that page There is also a Search field that will display a list of Available Product s based on the search term entered e Click the right arrow button to add it to the Selected Products list e Repeat this procedure for each Product you want to include in your discount e To remove a Product from the Selected Products list simply reverse the procedure e Click the checkbox next to a Product in the Selected Products list or enter a search term to display a list from which to select a Product e Click the left arrow button to remove it from the Selected Products list e The quantity discounts created appear in the Discounts Applied table on the Advanced tab of the Product Detail page e Other options you can set include a date range and allow it as a valid discount for customer groups 175 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networks
51. eral Enter the basic product information below eGift Certificate ePraduct Basic Product Information Product Image New Product Image D Eos Select a large image to upload we will create your display and thumbnail images for you Advanced image upload Stock Quantity Unlimited Limit by Stack Quantity Expiration Jever Ol year M Pricing Customer s Price Price Message Hide Add to Cart S E ex Call for Pricing or Add to Cart to View Price optional Product Placement amp Display Categories All Categories Selected Categories Filter Categories Sample Category T F Example Category 1 gt Example Sub Category T Example Category 1 gt T Shirts Add a Mew Category Short Description 55 characters remaining Full Description BT 134 E Commerce Help Manual To create an eGift Certificate From the Product Editor select the eGift Certificate radio button When the screen refreshes it displays fields pertinent to creating a Gift Certificate Product When a gift certificate has been purchased the customer will receive the gift certificate code in an email once the order has been moved to the Payment Received status The gift certificate will be listed in Gift Certificate Manager with the corresponding order number For more information on Gift Certificate Manager please see the page on Gift Certificates 2009 Network Solutions LLC
52. ers while navigating Categories and Subcategories in your store 125 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 126 E Commerce Help Manual e Full Description Informative text review of your Product which provides customers with all of the details about your Products e Featured Product The product can be featured on the home page or the category landing page Designating a product as a Category special will move this project to the front of any sort order you may have setup for your products After your products with this designation are displayed the rest of your products will be shown according to the sort order of your products e Hide Select the Hide option if you wish your product to be hidden and unavailable for sale to your customers After you are satisfied with your new product click Save or Save amp Return to add the product to your Inventory You can also preview your product on your storefront by clicking the Preview Product on Storefront button on the top this image only appears when you have entered the required fields for your product and saved the product to your inventory Product Tabs The Product Edit page contains several different tabs These tabs become accessible after the required fields in the General Tab have been entered and the product has been saved General Advanced Image Variations SEO Info Each tab corresponds
53. es Chairs and Tables The images for the subcategories appear when you look at the Master Category Furniture Any products in the master category Furniture that is in a subcategory will be displayed below the two subcategories Your customers can click on the category images to be taken into that category to view your products 113 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 114 E Commerce Help Manual Home Furniture Furniture Chairs Tables i Meed a place to sit and think Chairs Tables So many tables Field Level Detail The following list describes the fields of the Category Details screen e Category Name This is the title of the Category as it will display on the store e Parent Category Categories can either be created as a main level category or as a subcategory of an existing category e Sort Order A number that controls the order in which Categories are displayed on the storefront A Sort Order of zero displays at the top of the list higher numbers display lower on the list e Category Image This image will display in the master category page for the assigned sub category You can click this image to be taken into the category to see either the sub categories or products contained in the category NOTE Master Categories cannot have category images e Alternate text Descriptive text for the logo e Short Description subcategor
54. essage Error Code Message O Cancel amp Return To enter a new Payment error message e Enter the Error Code for the new message e Enter the Message text e Click the Create button 203 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 204 E Commerce Help Manual Listed below are specific instructions for the supported payment gateways Network Solutions Merchant Account The Network Solutions Merchant account services in partnership with Global Payments is a high quality comprehensive electronic payment solution with online processing 24 7 customer support Point Of Sale equipment and support reporting capabilities and seamless easy setup and activation Setting up a Network Solutions Merchant Account 1 Click here to open a new window and apply for a Network Solutions Merchant Account O Once your merchant account is approved you will receive instructions to generate a transaction key for the payment gateway 2 Enterthe transaction key in the Transaction Key field Authorize Only 3 Add any desired text for your Confirmation Message in the confirmation field 4 Check the Activate this payment method 5 Click the Save button below For more information on the Network Solutions Merchant Account click here Authorize net Payment Gateway Authorize Net A CyberSource Solution is a leading provider of payment gateway services and offers a hi
55. for Manufacturer Label for manufacturer part number Specify a label for manufacturer part number Label for part number Specify a label for the part number This will display next to the part number on the storefront Variation Table Label Specify a label for Product Variations Personalizations Label Specify a label for Personalization Questions Variation Price Display Select the following options from the drop down menu e Display minimum and maximum price e Display minimum price e Display price only after a variation is selected Display a free shipping icon with products when applicable Free Shipping image displays on products marked as Free Shipping Display a tax free icon with products when applicable Tax Free image displays on products marked as Tax Free Number of columns in product lists 1 4 columns available in product lists Number of rows in product lists Enter the number of rows for the product listing page Primary sort order for product lists Specify the first level sorting used for your products Products can be sorted by name price and sort code Secondary sort order for product lists Specify the second level sorting used for your products Products can be sorted by name price and sort code Show the page results information on product list Select this option if you wish to display products x x of x page results Show the page size selector on page results Select this option if you wish to show a
56. ft Certificates Manage Gift Certificates In this section vou can create individual gift certificates to issue to customers or recharge current ones if needed In the Products section Gift certificates can also be created as a productto be purchased on your store Gift Certificate Code Order Number Remaining Amount Expiration Status Action G0317459554471 308 50 00 Active page 1 Create New Gift Certificate Amount Expiration Date Hever O from date of creation o j7 To Create a New Gift Certificate From the Gift Certificate Manager enter the amount of the Gift Certificate You then have the option to set an expiration date of a specified year month week or day from the day it was created set an exact date of expiration or opt for no expiration e Once created your gift certificates display in the order created on the Gift Certificate Manager screen e Each gift certificate is assigned a unique 17 character code beginning with GC You may issue this code to customers and they can enter it at checkout to apply the gift certificate amount to their order NOTE When entered at checkout the cart will deduct the maximum amount available towards the cart total If the amount of the gift certificate does not completely cover the cart total the customer will need to enter an additional form of payment If you would like to alter the amount of a gift certificate click the Recharge button 2009 Network Solutions LLC Netwo
57. g Select a link below for information on the fields in the screen sample above Friendly URLURL in which the query string is replaced by some meaningful identifier for your pages makes it easier for search engines to index your pages It also makes it easier for your users to remember the URL Page TitleThe text entered in this field can be seen at the top of the web browser window and search engine listings helping search engines determine your web page relevancy for certain keyword phrases Meta KeywordsThe text entered in this field allows you to provide additional text for crawler based search engines to index along with the text of your store pages Enter words or phrases separated by commas Meta DescriptionThe text entered in this field can allow you to influence the description of your page in the crawler based search engines supporting this tag 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 151 Find more information on SEO strategies that can help you be successful 151 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 152 E Commerce Help Manual Gift Certificates Premium Only The Premium Shopping Cart allows you to create Gift Certificates to issue to customers To enter the Gift Certificate Manger click on the Inventory Tab and then click on Gift Certificates IL Gi
58. g Code field is not the entire HTML script that Google provides To Retrieve your Google Analytics Code e Login to your account at Google Analytics Website Profibes Prev 1 1 1 Next gt 1 waw examplesite net e Click on Edit button located in the Settings column of your website profile This will the Profile settings for your website profile 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com
59. gh trustworthy reputation ease of integration free customer support scalability and business partnerships that help merchants minimize risk reduce costs and increase revenue Setting up an Authorize net Merchant Account The Authorize net Merchant account requires an API Login ID and Transaction key both of which are given to you when you purchase an account with Authorize net 1 Enter the API Login ID and Transaction Key in the requisite fields Authorize Only M 2 Add any desired text for your Confirmation Message in the confirmation field 3 Check the Activate this payment method checkbox 4 Click the Save button below For more information on the Authorize net Payment Gateway click here 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 205 Chase Paymentech Payment Gateway The Chase Paymentech Merchant Account utilizes the Orbital Virtual Terminal which offers a full suite of payment options all inclusive service XML based API and a host of other features and benefits Setting up a Chase Paymentech Merchant Account The Chase Paymentech account requires a Merchant ID Terminal ID and Routing Definition all of which are given to you when you purchase an account 1 Enter the Merchant ID Terminal ID and Routing Definition in the requisite fields Routing Definition fs Authorize Only jy 2 Add any desired text for you
60. he Manufacturer Edit page Alternate Text e Use this to include explanatory text that will be seen in place of the logo when the logo image cannot be displayed i e the customer has images turned off to make page loading time quicker Full Description e Use this text box to add a description of the manufacturer This description will display to your customers when they look at a product by this manufacturer You can also add images to your full description Once you have completed entering all manufacturer information click Save which returns you to the Manufacturers menu with the manufacturers listed 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 119 P Manufacturers Manage Manufacturers ou can create a list of your products manufacturers to display in a Column module or on your sites product pages ou can associate these manufacturers with your products on the General tab in the Products section Sort Manufacturers By Sort Order Manufacturer Name Sort Order Action Triumph Manufacturers tt Tremulous Builders Inc t page 1 Manufacturer Name The Sort Order arrows allow you to rearrange the order in which the manufacturers display in the Search by Manufacturer module 119 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 120 Products E Commerce Help Ma
61. heckout Shopping SEO Security Google Configure the general settings that apply throughout your site denotes a required field The list below is divided by tab Each tab has its own set of fields that allow you to further configure your site to suit your online business Click on a link below for more information on a field within a tab General The General tab is where you configure the general settings that apply throughout your site 215 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 216 Home gt Operations gt Settings E Commerce Help Manual Store Status Opened Open Close m meee s l m tea my a i p a General Products Orders Checkout Shopping SEO Security Google Analytics E Display Powered by Network Solutions message Network Solutions Shopping Cat Primary sender email address eddie parkerg metworksolutions com g2a2008 08AM E Configure the general settings that apply throughout your site dengles a required held Network Solutions E Commerce Web Sie Company Name and default title tag Enter your company s name which will appear in the title bar on the browser Primary sender email name Specify the name displayed when sending an email from the shopping cart Primary sender email address Specify the email address from which all your store communications will be sent Administ
62. hey will appear under the Manage your Variation Inventory expandable menu You can enter prices and stock quantity and enable or disable variations from here Click the Edit button to Edit the Variation Option Details Edit Variation In the Edit Variation page you can specify the details of your variation product Each Variation may have its own image which will display when a storefront customer selects that variation on the product detail page Enter the path for the image to be displayed for the Thumbnail and Display images 139 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 140 E Commerce Help Manual Home gt Inventory gt Products Edit Product Store Status Opened Open Close k qe LA re e eu oe PG ee ee a ms EK TOOLICTS OT ORO Currently Editing Sample Product 1 in l General Advanced Image _ Variations SEO Info Product variations are created by setting up Groups and Options wiew example Once you have finished you can modifs or enable the inventory that has been generated by your variations atthe bottom ofthis page Edit Variation Variation Name Small Mfr Part No Item Ho Stock Quantity Unlimited O Limit by Stock Quantiy o Customer Price Store Cost MSRP Handling Cost 0 00 Weight Ibs jos _ Dimensions I jo CS e Cin inches Variation Image Product Display Image Thumbnail Path Image Manage
63. his will open the Product Manager e Click Create a new product to enter the Edit Product Details page Note that you must fill out the required fields denoted by the red asterisk in order to save your new product e Fill out the details of your product Note that you must fill in the required fields in order to Save your new product Adding your Product Details The Edit Product Details page consists of several different tabs the first of which is General referring to the general information about your product Once you have entered the required information for your product you may then click on the other tabs to further detail your product Product Types There are three different types of products you can create in the Product Manager Regular Products eGift Certificates and eProducts e Regular Product A regular product is purchased by customers from your store via payment method and is normally shipped to the customer utilize a shipping method Regular products usually have weight and can have variations e eGift Certificate An eGift Certificate is a gift certificate you create for your customers to purchase for use with your store eGift Certificates can have variations NOTE eGift certificates are not the same as Gift Certificates Inventory gt Gift Certificates An eGift certificate is purchased by the customer while a Gift Certificate is issued by the store owner e eProducts An eProduct is a purchased by customers from y
64. icon on your storefront Example Free Shipping Product 1 Price 50 00 Quantity Add to Cat Morelnfo This is an Example Free Shipping product FREE SHIFFING When they pick a shipping option they will see that your USPS Priority ship will charge no shipping for them Your Shopping Cart tem Price Quantity Total E Example Free Shipping Product 2 100 00 100 00 Update tem Number 3 Remove With selected items f Subtotal 100 00 Estimate Shipping amp Tax Zip Code 63110 Get Rates Bad USPS Express Mail 528 60 E USPS Parcel Post 511 00 Shipping amp Handling 0 00 Estimated Tax 0 00 Total 100 00 Taz The following states are subjectto sales tax Illinois Continue Shopping Checkout 185 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 186 E Commerce Help Manual If they add in products that DO incur shipping charges only those items will be charged shipping Your Shopping Cart _ tem Price Quantity Total a Example Product 1 5 00 10 00 Update tem Number 1 a Example Free Shipping Product 2 100 00 100 00 Update tem Number 3 Remove al i Subtotal 110 00 With selected items w EL Estimate Shipping amp Tax Zip Code Get Rates USPS Priority Mail 10 95 Ba USPS Express Mail 49 00 USPS Parcel Post 6513 52 ET Shipping amp Handli
65. ies only Text summary of your Category which displays to customers while navigating Categories and Subcategories in your store e Full Description Informative text review of your Category e Hidden When enabled This category and all of the products associated with it will be hidden from view on the storefront e Friendly URL URL in which the query string is replaced by some meaningful identifier for your pages makes it easier for search engines to index your pages It also makes it easier for your users to remember the URL e Page Title The text entered in this field can be seen at the top of the web browser window and search engine listings helping search engines determine your web page relevancy for certain keyword phrases e Meta Keywords The text entered in this field allows you to provide additional text for crawler based search engines to index along with the text of your store pages Enter words or phrases separated by commas e Meta Description The text entered in this field can allow you to influence the description of your page in the crawler based search engines supporting this tag When you have finished entering your information for your new category you can now add new products and assign them to your new category 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 115 115 2009 Network Solutions LLC Network Solutions 13861 Sun
66. ing tree or flat rate Search Options Configure the way that products are Searched on your storetront Settings Configure your storefronts business rules to suit your online business MonsterMarketplace Apply to WonsterWarketplace or manage your listings Store Status Opened Open Close The Premium version has other menu options for Discounts Import Export and Checkout Questions Discounts Manage your discounts coupons promotions and sales Le Import Export import or export products orders and customers af Checkout Questions Customize checkout questions 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 167 Discounts The Premium Ecommerce cart offers several ways to offer customers discounts on products and shipping Some examples are shown in the screen sample below Manage Discounts amp Coupons E Adda Discount Free USPS Express freeuspsxpress Free Shipping Group Discount Customer Group Discount Quantity Discount Oty Discount Add a Discount Create a New Discount To create a discount Click on Add a Discount The Edit Discounts amp Coupons screen appears Enter a name for the discount in Discount Name Add a description of the discount in Description and then select the type of discount you want to create from the Discount Type drop down
67. is automatically added into the shipping rates displayed at checkout Select the region that this rule will apply to For more info on setting up shipping regions click here If you wish your rule to honor Free shipping for any products that have the free shipping designation select the Free Shipping checkbox Once you are satisfied with your rule click the Add Shipping Rule button Once you ve finished adding your rules to your shipping method select the Enable checkbox to enable your shipping method Click the Save button at the top to save your shipping method To return to the Shipping Manager click the Return button at the bottom 183 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 184 E Commerce Help Manual Free Shipping For Free shipping to correctly register for your customers on checkout you must 1 Select the Eligible for Free Shipping checkbox for the products you wish to have free shipping This option is located in Inventory gt Products gt Edit Products under the Advanced tab 2 Create a shipping method that includes a rule with the Honors Free Shipping checkbox selected or take one of your existing shipping methods or USPS shipping methods and edit their rules to Honor Free Shipping Add a New Rule Min Lbs Min Oz Max Lbs Max Oz Base Price Price per pound Region Honors Free Shipping ivi For Example You might want to give
68. is where you can configure the basic settings that will affect your customer s shopping experience Home gt Operations gt Settings Store Status Opened Open Close as ins General Products Orders Checkout Shopping SEQ Security Google Analytics Configure basic settings that affect your customer s shopping experiance Number of days to keep abandoned shopping E Show breadcrumb navigation Show thumbnails inthe shopping cart detail page E Display shipping estimates in cart details FT Display taxed states in cart details Number of days to keep abandoned shopping carts Specify how many days you want to retain abandoned shopping carts Shopping carts can be retained for 7 30 90 or 180 days Show breadcrumb navigation Select this option if you want to display a breadcrumb trail site wide Show thumbnails in the shopping cart detail page Select this option if you want to display thumbnails in the shopping cart detail page Display shipping estimates in cart details Select this option if you want to add a shipping estimator to the cart details page Display taxed states in cart detail Select this option if you want to list states that will be charged tax Continue shopping redirect Specify how your continue shopping redirect will function Select an option from the drop down menu e Previous Location e Previous Category Manufacturer Page e Homepage SEO The SEO tab allows you to configure the basic set
69. l enable the AVS and CVV verifications Once finished activate the payment method 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 211 i Payments eSELECTplus Canada _ Activate this payment method Authorize Only Enable AVS and CVD verifications Confirmation Message nsScript Order Subtotal w E i Uu A gjs HIS 3 uy 1 2 lt BODY gt lt BR gt Customize the payment errors customers may see during checkout Refer to your payment gateway documentation for a list of possible error codes Error Code Message Action 050 The payment was declined Please check your credit card information to make sure itwas entered correctly 051 The payment was declined Please check your credit card information to make sure it was entered correctly 052 The payment was declined Please check your credit card information to make sure it was entered correctly 057 The payment was declined Please check your credit card information to make sure it was entered correctly O76 This credit card does not have sufficient funds to process this transaction 077 This credit card does not have sufficient funds to process this transaction Page 1 of 1 Add a new payment error message Error Code Message Oo Cancel amp Return 211 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Hernd
70. l time payment gateway e Select the desired credit card method from the drop down menu then select the Add button This will take you to the Edit Payment Method page Network Solutions Merchant Account Authorize Net LISA Pay Chase Paymentech QuickBooks Merchant Services C Cybersource erchant ac LinkPoint AFI PayPal Website Payments Pro ow to ACCE Plug n Pay ount and PayPal PayFlow ProtVversign 4 2 feo Offline F e On the Edit Payment Method page enter the required information for payment gateway Each gateway requires different information and is covered in greater detail here NOTE Make sure to enter your Payment Gateway information EXACTLY how you received from the payment gateway as many of these values and fields are case sensitive 197 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 198 E Commerce Help Manual Home gt Operations gt Payments gt Edit Payment Method Store Status Opened Open Close J Actwate this payment method Surcharge 5 O 000 texample 1 00 How To Set Up Network Solutions Merchant Account 1 Click here to open a new window and apply for a Network Solutions Merchant Account Once your merchant accountis approved you will receive instructions to generate transaction key for the payment gateway Enter the transaction key in the Transaction Key field below Complete the Confirmation
71. ld Please note that the file must not exceed 500MB in size e Stock Quantity The amount of inventory for this product Select Limited by Number of License Keys Created to open the License Key Menu To create a license key for your eproduct simply enter your desired alphanumeric string and click the arrow button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 137 Stock Quantity Unlimited Limited by Stock Oty a Limited by Mumber of License Keys Created License Keys to be Created Previously Created License Keys There are no product keys available for this eProduct To add keys enter them into the new keys box and click the arrow button e Downloads Specify the number of times a customer can download your eProduct e Instructions Specify instructions for using your eProducts Accessing your eProducts There are three different payment options that work with eProduct files These are 1 You use a real time gateway set to Authorize Only 2 You use a real time payment gateway not set to Authorize Only 3 You use an offline payment method or one of the other additional payment options For Payment Gateways Set to Authorize Only Including Offline Payment Methods When a customer places an order for an eProduct their order is placed into the Order Received status Once you login to your store and verify the order and payment y
72. le 1 by price L F Flat Rate Shipping by price Tt a Free Shipping Example 2 by price tt Test Weight by weight t New Custom Method Name Standard by weight O ty price Custom Shipping By Weight A Custom shipping rule based on weight means that a customer s shipping prices are based on the total weight of the order You create rules based on weight ranges for your shipping method to follow For example you could create a shipping method that honors free shipping from 0 to 10 lbs charges as normal for 11 to 30 lbs and charges and additional markup for anything over 30 lbs Each of those rules are created separately for your shipping method 7 Shipping Custom Shipping Options by weight Method Name Test eight MT Enabled Min Lbs Minz MaxLbs MaxOz Base Price Price per pound Region Free Shipping Actions 1 lbs O 000z 100lbs O 000z 5 00 51 00 United States False Add a New Rule Min Lbs Min Oz Max Lbs Max Oz Base Price Price per pound Region ee eee oz Ibs oz Honors Free Shipping d Add Shipping Rule To Create a New Weight Rule 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 183 Specify the minimum and maximum weight limits for your new rule If you wish to have a markup for your shipping rule specify whether the markup dollar or percentage based and then add the markup in the subsequent field This markup is auto
73. lick Submit Authorize Onke Confirmation Message Order Subtotal La Biv ad saw EE Save amp Return Cancel amp Return e You can enter a dollar or percentage surcharge if you wish and you may designate this payment method as Authorize Only by selecting the checkbox e Enter your custom confirmation message in the WYSIWYG editor When Payment Gateway Enabled is checked the storefront can accept real time payment 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 201 e Once you are satisfied with your payment method select Save or Save amp Return Note This is not to be confused with Offline Credit Cards Offline Credit Cards store cardholder information for the store owner to manually process later 201 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 202 E Commerce Help Manual Payment Processing Listed below are the various options you have when processing payments Many of these payment processing options are available when you have your payment method set to Authorize Only Authorize Only Authorize Only allows the payment gateway to check the submitted credit card for address verification and account standing but does not actually charge the card You will have to go the individual order and complete the charge yourself Charge If y
74. list eee E Discounts Edit Discounts amp Coupons denotes a required field Discount Type 9 Tip You may apply multiple discounts to the same product or category There are 5 types of discounts available 167 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 168 E Commerce Help Manual Discount Type Amount Of Product Price Amount Off Order Qiuantity Discount Customer Group Discount Free Shipping For instructions and information on creating and using each of these discounts please see the following pages e Amount Off Product Price e Amount Off Order e Quantity Discount e Customer Group Discount e Free Shipping Discount 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 169 Amount off Product Price Discount You may put individual products on sale by selecting the Amount off Product Price Discount The discount may be for a certain dollar amount off or a percentage of the products price and can apply to some or all of your Price Levels In the screen example below the discount will apply to all categories and products ES Discounts Edit Discounts amp Coupons denotes required field Discount Name Super Saver s Discount Discount Type Amount Off Product Price Price Difference
75. lutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 194 E Commerce Help Manual Existing Checkout Questions P Policy Agreement Type Check Box Multiple l Required MlEnabled x How did vou hear about our store Type Radio Button w Required v Enabled t A Answers to this Question ANS Wer Image Enabled Default Order Googe en O nae tb oaee O O TH ou O t Delete mer S les Mame our ngyver Determine whether or Hot our Customers Add a Picture of this Snsvver Can See this Answer Thumbnail Image meme Add Answer Preview in new window Once you are satisfied with your checkout questions click the Save or Save amp Return button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 195 Payment Manager The Payment Manager is where you will create and manage your payment gateways which allow you to accept real time credit card payments and payment methods for manually processed transactions If you wish to use one of the payment methods supported by Network Solutions you will need to have a separate merchant account with the company or service using the gateway a Setting up your Payment Methods 195 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 196 E Commerce Help Manual i Payments Tr Ifyou would
76. matically added into the shipping rates displayed at checkout If you wish your rule to honor Free shipping for any products that have the free shipping designation select the Honors Free Shipping checkbox Once you are satisfied with your rule click the Add Shipping Rule button Once you ve finished adding your rules to your shipping method click the Save button at the top To return to the Shipping Manager click the Return button at the bottom Custom Shipping By Price A Custom shipping rule based on price means that a customer s shipping prices are based on the total cost of the order You create rules based on price ranges for your shipping method to follow For example you could create a shipping method that follows normal shipping from 0 00 to 100 00 charges 5 00 shipping for orders between 100 00 to 200 00 and honors free shipping for any orders over 200 00 Each of those rules are created separately for your shipping method 7 Shipping Custom Shipping Options by price Method Name Free Shipping Example 1 J Enabled Minimum Maximum Price Region Free Shipping Actions 0 00 59 999 999 00 50 00 Global True Add a New Rule Minimum Maximum Price Region Honors Free Shipping mm E Add Shipping Rule To Create a New Price Rule Specify the minimum and maximum price limits for your new rule If you wish to have a markup for your shipping rule specify the markup amount in the Price field This markup
77. minimum you must fill in these fields to set up your payment gateway Click on the gateway name below which expands text on the topic gives some instructions for registering with the payment gateway and contains a link to the gateway s web site NOTE Make sure to enter your Payment Gateway information EXACTLY how you received from the payment gateway as many of these values and fields are case sensitive Payment Gateway Errors You can specify the messages that your customers receive when they encounter an error using the payment gateway you have setup Customize the payment errors customers may see during checkout Refer to your payment gateway documentation for a list of possible error codes Error Code Message Action 10 The account number is invalid 11 A duplicate transaction has been submitted in the past two minutes 2 The payment was declined Please check your credit card information to make sure twas entered correctly 27 The billing address provided does not match the billing address ofthe cardholder 3 The payment was declined Please check your credit card information to make sure twas entered correctly af The credit card number is invalid 4 The payment was declined Please check your credit card information to make sure itwas entered correctly Bi The credit card number is invalid 78 Card Security Code CHCICVVT is invalid g The credit card has expired g The ABA code is invalid Page 1 of 1 Add a new payment error m
78. nate payment method from the drop down menu then select the Add button This will take you to the Edit Payment Method page PayPal Express Google Checkout Check Money Order Customer Account Cash On Delivery COD In Store e On the Edit Payment Method page enter the required information for payment gateway Each gateway requires different information and is covered in greater detail here 199 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 200 E Commerce Help Manual Home Operations gt Payments gt Edit Payment Method Store Status Opened Open Close PayPal Express CTActivate this payment method Surcharge O 000 example 1 00 In order to sign up for PayPal Express Checkout you must have Premier or Business PayPal account How To Set Up PayPal Express Log into your PayPal account Click My Account Tab Click on the Profile Tab fon the right Under the Account Information column you should see the API Access link click on that link Cif you do not see it then your accountis not Premier or Business Inthe AP Access page click on the first link Grant AFI Access Authorization Click on the link below Custom API Authorization Partner AFI username needs to be billing _apil monstercommerce com Select o SetExpressCheckout GetExpressCheckoutDetails o DoExpressCheckoutPayment C
79. ng 10 35 Estimated Tax 0 00 Total 120 35 Tax The following states are subjectto sales tax Illinois Continue Shopping Checkout For more information on setting making your products eligible for free shipping please visit the Products page here 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 187 Regions Premium Only When creating custom shipping methods in the Premium Cart you can control your shipping destinations by creating regions A shipping region is a collection of cities states provinces territories or countries that you can ship your products to via a custom shipping method There are four default regions e United States e Canada e US and Canada e Global If you would like to ship elsewhere or restrict your shipping you can edit any of the regions by selecting it from the Region drop down in the Add A New Rule section Create or Edit a Custom Shipping Method to be taken to the Custom Shipping Options page You can also create your own region set by selecting the Create New Region Set option at the bottom 7 Shipping Custom Shipping Options by price Method Name Flat Rate Shipping J Enabled Minimum Maximum Price Region Free Shipping Actions 0 00 9 999 999 00 5 00 Global False Add a New Rule Minimum Maximum Honors Free Shipping E i a rn To create a new region Select Cr
80. nswers per question To create a Checkout Question e Enter the question and select the input type The following input types can be used for checkout questions e Radio Button or Drop Down The customer can select one attribute from a list of options e Check box Single The customer can select the option This can be used for simple Yes or No answers e Check box Multiple The customer can select multiple attributes from a list of options e Text Single The customer can enter one line of text The store owner may set a max character and line length and charge per character e Text Multiple The Customer can enter multiple lines of text The store owner may set a max character and line length and charge per character e Enter the answers for you checkout question Individual answers can be hidden from customers by un checking the Enabled checkbox e For the Radio Button Drop Down and Text Multiple answer options you can specify a default answer that is selected automatically Simple enter in the default answer for the Text Multiple or specify your default option for Radio Button and Drop Down e You can change the order of the answers in each question by clicking the blue arrows on the right side of the individual answer e Set the question as Required Enabled or both e You can preview your checkout questions at any time by clicking the Preview in a new window link 193 2009 Network Solutions LLC Network So
81. nual The Products page is where you enter edit and manage your store s various products You can have up to 100 000 products not including variations and up to 500 variation options per product From the product list you can see the most important details for each of your products including the price quantity part number manufacturer and manufacturer number and the options on the product You can change some of these options without going to the product detail list such as price Category and Homepage Specials while clicking on other aspects of the product will take you to that section of the Edit Product Page such as images variations personalizations or related products You can search any products already listed within the Product Manager based on your Product Names Enter at least one character within the Products name in the text field marked Search Products and click on the Search button All products with that letter word phrase will display on the screen Manage Products Create a new product Sort by Product Info Price Level General w General Price Quantity Search Summary Info d Example Product 1 2 Images Variations Part Ho 1 hifg Example Manufacturing Co 0001 View on the Storefront 0 Personalizations 0 Related Product C hiy Hew Gift Certificate 50 00 19 D Images Part Ho 5 O Variations wiew on the Storefront 1 Personalization SS Related Products F The Ferfect cift
82. ogle Checkout accounts and charges no fees How To Set Up Google Checkout 1 Sign Up for Google Checkout 2 Navigate to Settings gt gt Integration 3 Enter API Callback URL https ecompayments monstercommerce com Google aspx 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 213 4 Select Callback Method XML 5 Inthe Account Information section note your store s Google Merchant ID and Google Merchant Key 6 Navigate to the payments section of your site s control panel this page 7 Enter the Google Merchant ID and Google Merchant Key you noted in the Integration section of your Google Checkout account Check The Check method allows you the option of accepting customer checks for payment You can enable or enable and require the customer to enter their check number and the date payment will be sent Fields Enabled Required Check Number FI Date payment willbe sent E Money Order The Money Order payment method gives you the ability to accept money orders as payment from your customers You can enable or enable and require the customer to enter their money order number and the date payment will be sent Fields Enabled Required Money Order Number F Date payment will be sent F Customer Account The Customer Account method allows you to accept payments from your customers using an offline system to complete the transactions You
83. olutions com 176 E Commerce Help Manual Free Shipping Discount The Free Shipping Discount allows you to select one of your active shipping methods and offer it at no charge as a benefit to customers The Free Shipping Discount is applied either via a code entered at checkout or by a customer entering the site with a Coupon Link The selected discounted shipping method is available in Checkout but will display a price of 0 00 Other optional restrictions you can include are e Minimum Purchase amount free shipping applies when a customer purchases the minimum amount entered in this field e Maximum Purchase amounts free shipping applies when a customer spends no more than the maximum amount entered in this field e Valid Date range free shipping applies only during the dates specified in these fields The example screen below shows a Free shipping discount to your customers via USPS Express Mail when they enter the coupon code freeusxpress F 4 ar ME ANR RE ET DE Si I at lf ee Tihs Edit Discounts amp Coupons denotes a required field Discount Name Free USPS Express Description Free USFS Express Discount Type Free Shipping Shipping Method USPS Express Mail Minimum Purchase Hot Required excluding taxes shipping mount i Maximum Purchase Hot Required excluding taxes shipping Valid Dates Always valid Valid from C Not currently valid Papen code Coupon Link fittpq10183
84. om Today view All Reports 0 Products sald There have been no products sold during this timeframe 0 00 Dollars total Mailing List Subscriptions There have been no mailing list subscribers in this time frame Product Feeds view Al Feeds There are no feeds at this time Top 5 Searches from Today view All Searches There have been no searches during this timeframe Store Status Opened Open Close You can view a printable list of all your low inventory alerts by clicking the View a Printable List link in the Inventory Alert Message bar Low Inventory Reorder List Network Solutions E Commerce Web Site Products Per Page Show All Products Product Info Manufacturer Warehouse In Stock Reorder At The Perfect Gift Tremulous Builders Inc 20 Part Ho TGP4 20 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 131 Gift Certificate Product Your Shopping Cart allows you to create Gift Certificates for customers to purchase using the fields displayed in the sample screen section below 131 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 132 E Commerce Help Manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 133 F Products Edit Product Details Gen
85. on VA 20171 networksolutions com 212 E Commerce Help Manual Alternative Payment Methods The following is a list of alternative payment methods and their associated required fields At a minimum you must fill in these fields to set up your payment gateway Click on the method below which expands text on the topic gives some instructions for setting up the method and when necessary contains a link to the method s web site Paypal Express In order to sign up for PayPal Express Checkout you must have a Premier or Business PayPal Account Authorize Onke To setup PayPal Express e Log into your PayPal account e Click My Account Tab e Click on the Profile Tab on the right e Under the Account Information column you should see the API Access link click on that link if you do not see it then your account is not Premier or Business e Inthe API Access page click on the first link Grant API Access Authorization e Click on the link below Custom API Authorization e Partner API username needs to be billing_api1 monstercommerce com e Select e SetExpressCheckout e GetExpressCheckoutDetails NOTE If you are setting up Paypal Express as a component of the Paypal Website Payments Premium payment method you will need to select DoDirectPayment as well e Click Submit Google Checkout Google Checkout allows you to use Google as a payment method that accepts Google Checkout payments from your customer s Go
86. onfigure settings in relation to the customers checkout process User registration and membership Registration only after checkout w E Display customer IP address during checkout process C1 Display customer notes during checkout CT Email address is optional during checkout process L Check the Billing address is same as shipping address option by default E Display shopping can contents during checkout CT Display product images in shopping cart during checkout C Require phone number on user registration and checkout User Registration and Membership Specify when and how customers can register with your site by selecting on of the drop down items Each Drop Down Item is explained below User registration and membership Registration enabled Registration disabled Registration only after checkout Login required to check out Login required to access site registration enabled Login required to access site registration disabled e Enabled Customers will be able to register on the site at any time where a registration link is provided e Disabled Customers will not be able to register on the site and no links to registration will be provided by the cart software Allowed only after checkout Customers will be able to register on the site after an order has been completed Login required for checkout Registration is enabled and customers must login or register prior to placing an order Login required to access site
87. ot Available Upload a New Image es 177 Do not resize Thumb 150 Display 300 Detail 800 custom e a 2 You can upload a new image to your site by clicking the Browse button This will allow you to find your desired image file and upload it to your site You can also specify if this will be a thumbnail display detail or custom sized image 3 Once you ve selected the image you wish to use click the Upload button The image will be uploaded to your site and appear on the right column of images If you already have an image on your site you wish to use you can select the drop down and find your image on your site 4 Select your desired image from the list of images on the right A preview of your image will appear in the Image Preview window 5 Click the Select button The path for your category image will be in the image path text box If you wish you can enter Alternate Text that will appear when a customer hovers their mouse pointer over the image 6 Click the Save or Save amp Return button at the bottom of the Edit Category Details page The category image will appear for sub categories when you are viewing the parent category Images for Master Categories do not appear Once you ve saved the changes to your category you can view them by clicking the Preview Category on the Storefront button at the top of the Edit Category Details page For Example The master category Furniture contains two sub categori
88. ou then move the order to Payment Received status Once moved to payment received the customer will receive an email with the link to download their eProduct A link will also appear in the order editor of the mcp Additionally if the customer created an account on your site they can login to their account and access the file there For Payment Gateways not set to Authorize Only When a customer places an order for an eProduct their order is automatically placed into the Payment Received status They will then see a link to their eProduct on the Order Confirmation page of checkout They can also login to their account to access the order a link to the eProduct is placed on the Order Information screen 137 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 138 E Commerce Help Manual Products Variations Variations allow you to add new options and selections to your basic inventory that your customers can select Using one of your products as the base you can add attributes such as size and color You can also use a Variation Template to apply a common set of options across multiple products and save time Watch the Video Adding Product Variations Creating Variations Once the product that will be the basis for you variations has been created you have filled out the required fields in the General tab and have saved the product click on the Variations tab Sj Products C
89. our payment gateways credit card processing is set to Authorize only you must charge orders using the Charge button to collect the payment Authorize only approves or denies a transaction allowing you to Charge when ready typically when the order is ready to be shipped Void If your payment gateway s credit card processing is set to Authorize only you can Void orders when needed to cancel the authorization If you have already charged the order then you will need to Refund the payment to cancel the transaction Once the order is voided you can manually change the order Status to Cancelled Refund You can use the Refund button if you have already charged an order and need to Refund the payment If you are refunding the full order amount please ensure that the correct amount to be refunded is in the Refund Amount field and click the Refund Button Once the order has been refunded you can manually change the order status to Cancelled Partial Refund You can refund part of an order amount using the Refund button if you have already charged an order and need to Refund part of the payment Simply enter the amount to be refunded in the Refund Amount field and click the Refund Button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 203 Required Fields for Payment Gateways The following is a list of payment gateways and their associated required fields At a
90. our products are displayed on your site Label for MSRP price This will display next to the MSRP on the Storefront Please note that this price will only display if it is higher than the price for your product Label for your price This text displays on the storefront by the product s price Label for sale price This text displays on the storefront by the product s sale price Label for product savings This label appears next to the amount of Savings for a discounted product Display Customer Savings Select the following options from the drop down menu e Do not display product Savings e Dollar amount You save 930 e Percentage You save 25 e Both Dollar amount and Percentage You save 30 25 Display Links to the next and previous product in the current category Select this option to display the next and previous products for the current category 217 2009 Network Solutions LLC Network Sc Poe Hae Oped open Coe h j Sel tings Canvas Moduce EX di ei pa Check Shoppe Bio Spectr lh G ogle Fly abil F F Cordoue bel Pot sec Be rey year tet produc eeenion it 10e ibai tot MSG proce LE gere eux price Bu Deller amount and percentage Yos save 530 TE M CT Diep lors ka Sree tune arr Prentice Gece ton Dre durer e ajor D piipiy Emad Far ET Dinplay manisin in product dete i atasi feat eme Manufar Catal fer nachar pari r Warutectueer Partia
91. our store but is not shipped Once the customer has successfully completed the transaction they receive download instructions to retrieve their product The Edit Product Details General tab is split into three sections Basic Product Information Weight Pricing and Product Placement amp Display These sections are explained below The Edit Product Page Click here to see the image 121 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 122 E Commerce Help Manual J Products Currently Editing The Perfect Gift Preview Product on Storefront General Advanced Gallery Variations Personalization SEO Info Related Products Enter the basic product information below Product Type Regular Product Add more images Weight Dimensions h lf you hawe added product dimensions the weight used to calculate shipping costs maw be different from the weight wou entered forthe product These weight figures will be used to calculate shipping costs Domestic Weight 11bs 0 00 oz International Weight 1 Ibs 0 00 oz Price Message For Sale Super Savers Price 4000 For Bae Resellers cut Price ral ex Call for Pricing or Add to Cart to View Price optional Product Placement amp Display Categories eS All Categories Selected Categories Gifts 2009 Net Ecommerce User Manual 123 Basic Product Information In this section yo
92. r Display Image Path Image Manager Variation is enabled and available for sale Cancel 8 Return Once you are satisfied with your Variation edits click the Save or Save amp Return buttons If not click Cancel amp Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 141 Warehouses Using the Warehouse Manager If you would like to associate your products with a warehouse the individual warehouses can be added to the MCP To add a warehouse go to the Inventory tab and select Warehouses Click on Create amp Edit to go to the Edit Warehouse Details page From this page you can Name the Warehouse Enable Disable the Warehouse If you want order notification emails sent to your warehouse you must enable the warehouse in the MCP An enabled warehouse will receive an order when the payment status of the order is moved to Payment Received Select applicable products Note A product can only be assigned to one Warehouse Follow these steps to select products to assign to your warehouse 1 Click in the checkbox next to the Product name in the Available Products list If you have many products the list will be paged as seen in the sample selector above You can scroll through the pages or click on a page number to go directly to that page There is also a Search field that will display a list of Available Product s
93. r Confirmation Message in the confirmation field 3 Check the Activate this payment method checkbox 4 Click the Save button below Within the gateway settings for Chase Paymentech the Merchant ID Terminal ID and Routing Definition and are all required fields e The Merchant ID is the same as the group number is either 9 or 12 digits long and is given to you by Chase Paymentech when you sign up e The Routing Definition is the same as the bin number so it will be either be 000001 or 000002 dependent on the Group Number Usually if the Merchant ID is 9 digits then the Routing Definition will be 000001 If the Merchant ID is 12 digits then the Routing Definition will usually be 000002 e The Terminal ID will always be 001 Note The server IP for your Ecommerce site is 205 178 191 180 For more information on the Chase Paymentech Gateway click here Cybersource Payment Gateway The CyberSource is a leading provider of payment gateway services and offers a high trustworthy reputation ease of integration free customer support scalability and business partnerships that help merchants minimize risk reduce costs and increase revenue 205 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 206 E Commerce Help Manual Setting up a Cybersource Merchant Account The Cybersource Merchant account requires a Merchant ID which is given to you when you purchase an
94. r all areas of the Control Panel Simply click in a checkbox next to a section of your store that your new userwill need to access If you click the checkbox for Super Admin the user will have access to all areas of your store When you are finished click Save Permissions at the bottom of the page 189 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 190 Fhar TER al ed Weel F G fz re BN PA sels ae IT Le J aia paf aT nT i 12 110 Edit Administrative User Details Edit Password Username USer E Commerce Help Manual New Password Confirm New Password Ooo E Cancel Return Edit Permissions E Super Admin full access Inventory E Inventors Required for access l Categories Product Layout l Gift Certificates ImportExport Products T Products Manufacturers I Variation Templates Pages C Pages Required for access l Predefined Pages l custom Pages Design E Design Required for access Template l Images Header amp Footer Columns l Stile Settings E Logos Select All Deselect All Save Permissions Deleting Permissions Users 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Sales Sales Required for access Shopping Carts M Order Statuses F Customer Groups M orders l Customers
95. r each attribute and these values are then assigned to your products You can specify whether an attribute can only have one value or contains many values w Product Attributes Manage Product Attributes Product Attributes allow you to add custom fields to your products to store andlor display additional information Attributes can be used for vour own internal information fax Bin Number or displayed to your customers fax Author or Artist Attributes Sort Name Type Values Products Action 1 Color Select One 5 values Products Page 1 of 1 Add New Attribute Creating a new Product Attribute To create an Attribute e Enter your New Attribute name and click the Create amp Edit button This will open the Product Attribute editor 163 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 164 E Commerce Help Manual 7 Product Attributes Edit Product Attribute General Information Type Select One w Name Color denotes required field Attribute Visibility Storefront Display Invoice Display Product Details Invoice with payment information LJ Search Result Filter Mi Invoice without payment d Shopping Cart Lists Checkout and ga Orders L Packing Slip Attribute Values Value Products Action Page 1 of 1 Delete Selected Values Add Value s one per line 64 characters max Cancel amp Return e Select the type of Product At
96. rative recipient email address Specify the default email address to which system generated email will be sent NOTE The Administrative recipient email address can be overridden for certain emails in the Design section For Instance you could create a custom form that when completed by the customer is sent to a different email address that you specify on that form That email will override the default administrative recipient email address for that custom form Your local time Set the local time for time stamps on orders Display Powered by Network Solutions message Select this option to display the Network Solutions Copyright Thumbnail Display and Detailed Image Sizes Specify the size in pixels of your images 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual Region 217 The Region tab allows you to specify the time zone currency and currency details for your store Time Zone Specify the time zone your store will be set in Weights and Measures Specify the weight and measurement system used Hoes Options Saninga by your store Region Preference Specify the preferred region from the drop down menu Site Currency Specify the currency used in your store Currency Symbol Specify the symbol used to denote currency in your store Products The Products tab is where you configure settings that affect the way y
97. rer add an image associated with that manufacturer and a description Alternate text can be entered specific to that Manufacturer s logo which is visible in certain browsers when you hover over it with a mouse Manufacturer Enter the name of the Manufacturer up to 150 characters Manufacturer Logo e Use this field to add a manufacturer s logo This logo will be displayed on the detailed product description page above the product image Click the Image Manager button to open the Image Manager To add a Manufacturer Logo Click the Image Manager button This will open the Image Manager 1170 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 118 E Commerce Help Manual Image Manager mMages logos LA ia blank gif 0 0 kb Preview Mot Available Upload a New Image OoOo O 1 7 Do not resize Thumb 150 Display 300 Detail 800 O Custom m e Navigate to the desired image on the left by clicking the Browse button e The path to your file will appear in the Upload a New Image text box e Select the desired image size or specify a custom image size e Click the Upload button e Your Image will now appear on the right column which displays all of the images in your images logos folder on your site e Select your image and click the Select button at the bottom of the Image Manager This will close the Image Manager and return you to t
98. rers Warehouses 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 157 or Specific Products The sub groups within each group are hidden until the group s button is selected To select a sub group click in the box next to the sub group name In the example the client selected Categories gt Men s Apparel Home gt Inventory gt Bulk Price Adjustments Store Status Closed O Open Close _ ee P eo oa FAT fa Ca Par h HN Nr Petr Pat s ed Fi Ti ul Ceres ARR de tt Chee per Tail i 1 L if ai T Manage Bulk Price Adjustments Lise this section to quickly change the cost price or MSRP of a group of products in bulk Changes made here will affect your Storefront immediately To undo these changes you will have to submit another bulk price adjustment on this screen Products to adjust Can Products Categories Cl Men s Apparel Cl Really Cool Gifts C Women s Apparel O Manufacturers Warehouses Speciic Products cost O cost Adjust O Customer Price O e 4 Customer Price O MSRP O MSRP e Select the desired adjustment You can choose to adjust Cost Customer Price or MSRP for the group of products selected e Next choose the type and amount of the change You can choose between making a dollar or percentage adjustment Enter the amount then select Abov
99. rise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 207 Payflow Premium Payment Gateway Payflow Payment Gateway is a fully customizable service that allows customer to complete transactions securely on your website Payflow Payment gateway allows you to accept credit and debit cards with 128 bit SSL encryption and is easy to setup Setting up a Payflow Payment Gateway 1 Log in to your PayPal PayFlow Premium account manager You must have a Paypal Manager Account Click here to begin creating your own Paypal Merchant Account 2 Navigate to Service Settings gt PayFlowPro gt Allowed IP Addresses 3 Enter the following IP address and click Update IP 205 178 191 180 4 Enter your Account ID Password and Partner ID in the requisite fields Authorize On fv 3 Add any desired text for your Confirmation Message in the confirmation field 4 Check the Activate this payment method 5 Click the Save button below For more information on the Payflow Premium Payment Gateway click here Paypal Website Payments Premium Payment Gateway PayPal Website Payments Premium is an advanced yet easy to use payment gateway that allows you to control your customer experience from start to finish with a fast checkout process and a recognized business standard Setting up a Payment Premium Payment Gateway The Paypal Website Payments Premium requires that you have a Paypal Business account and setup both Paypal
100. rise Valley Drive Herndon VA 20171 networksolutions com 116 E Commerce Help Manual Manufacturers Manufacturers are the producers of the products that you sell You can use Manufacturer branding to help let customers know the quality of the products that you sell in your store Using the Manufacturer Manager If you would like to associate your products with the manufacturer individual manufacturers can be added to the Control Panel To add a manufacturer e Navigate to the Inventory tab and select Manufacturers 4P Manufacturers Manage Manufacturers ou can create a list of your products manufacturers to display in a Column module or on your sites product pages ou can associate these manufacturers with your products on the General tab in the Products section Sort Manufacturers By Sort Order Manufacturer Name Action Example Manufacturing Co page 1 Manufacturer Name Create amp Edit e Click on Create a new manufacturer to go to the Edit Manufacturer page 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 117 P Manufacturers Edit Manufacturer denotes a required field Manufacturer Example Manufacturing Co Manufacturer Logo Image Path A Alternate Text Oly elja Dle Be elm EI B i Ul E ji hill Il ili i i pi Paragraph Font Name Size From this page you can name the Manufactu
101. rk Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual Gift Certificate Code GC330727967579721 GC51044521 7255706 GCS14199989371101 GC996937520206559 Order Number Remaining Expiration 20 00 12 26 2007 21 00 2 100 00 35 40 Status Active Active Active Active 153 Action page 1 If you would like to create an eGift Certificate that your customers can by from your storefront the Gift Certificate Product page will give you more information Recharge a Gift Certificate In the Gift Certificate editor you can add or remove value to a Gift Certificate add notes and change the expiration date Once you have made your changes click Save or Save amp Return to return to the Gift Certificate Manager I Gift Certificates Recharge Gift Certificate Status Active Code GC31 7459554471 308 Date Created 2710 2009 Remaining Amount 50 00 Original Amount 50 00 Adjustment lo added to the remaining amount Notes 500 characters remaining Expiration Date Mever years HE Cancel amp Return 153 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 154 E Commerce Help Manual Variation Templates For products that have similar attributes you can create a variation template A variation template stores a set of options that can be applied
102. roduct Feeds gt Edit Product Feed Store Status Opened Open Close bey amp TOOLICT F BOS ll uh AREAS EC F Product Feed Google Beis Shopzilla Shopping com Filter Products al Products LJ Include Hidden Products Site Category Shoppinacom Categories Pick Fields Fields Required by Shopping com These are fields required by Shopping com for every data feed s0 we automatically include them in your data field file Shopping com will reject your data feed if vou have notincluded these fields in your data file Manufacturer Part Number IPC Mame Description Customer Price In Stack Stock Description Product Url Image Path Category Shipping Optional Shopping com Fields These fields are considered optional by Shopping com Their statistics show that merchants post higher sales when including them in their data feeds weight Save amp Return Generate amp Save Cancel amp Return NOTE You must have an active account to use Shopping com 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 163 Product Attributes Product attributes allow you to create custom fields for your products that you can use internally or show to your customers You can use these fields to create new search and filter options for your products that can display on the storefront and on invoices You create values fo
103. ssage to display on products in stock Message when product is out of stock Custom message to display on products out of stock Display subcategory listings Subcategories are listed on category listing pages Number of columns to display for subcategories 1 4 columns are available for subcategories 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 219 Orders The Orders tab is where you specify your sites settings in regard to the orders you receive for your products Home gt Operations gt Settings Store Status Opened Open Close General Products Lh eckout Shoppine SEO Security booghe Anahtics po LL Configure the basic settings that apply to your sites orders Message to display when the minimum order amount is not reached This alerts the customer they have not met the minimum order amount Minimum order amount Customers must purchase a minimum amount before checkout is allowed Checkout The Checkout tab allows you to configure settings that affect a customer s checkout process 219 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 220 E Commerce Help Manual Home gt Operations gt Settings Store Status Opened Open gt Chose General Products Orders Shopping SEO Security Google Anahfice C
104. tings for your site s Search Engine Optimization 221 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 222 E Commerce Help Manual Home gt Operations gt Settings Store Status Opened Open Chose Genoral Products Orders Checkout Shopping Security Google Analytics You can add SEO info in many areas including Pages Categories and for individual products Default description meta tag content 290 choractars FO Default keywords meta tag content Page URL Formatting Alphanumeric oniy ex myproductname aspx T Getirstpage listings for your Web site by having your site Optimized by a search engine expert Leam more Default description meta tag content Enter your description meta tag content Default keywords meta tag content Enter your default keywords meta tag content Page URL Formatting Specify how you wish your page URL formatting to function Select an option from the drop down menu e Alphanumeric only ex myproductname aspx e Delimit words with hyphens ex my product name aspx Security The Security tab is where you configure your site s security settings 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 223 Home gt Operations gt Settings Store Status Opened open close General Products Orders Checkout Shoppine SEO Sec Google An
105. to a specific section your product to which you can add additional detail These tabs are explained below e General The General tab contains the basic information needed to initially create your product This tab is explained in detail above e Advanced This tab contains a variety details including Tax Select this option if you wish your product to be Tax Free Special Shipping Select this option if you wish your product to be Shippable Eligible for Free Shipping or Shipping not Required An explanation of the Free Shipping option follows below Dimensions Specify the dimensions of your product in inches Order Quantity Specify a minimum and maximum order quantity for you product In Stock Message Specify a message to display when this item is in stock Out of Stock Message Specify a message to display when this item is out of stock Page Layout Set the active page layout for your product Notes Add product notes to your product Product Attributes Select your custom fields for internal use or to display to your customer Learn more about Product Attributes here Discounts Applied to this product Shows the Discounts applied to the product Warehouses Drop Shipping Select your Warehouse or Drop shipper for the product or add a new warehouse Product Reviews See the average review rating for the product Remote Add to Cart Copy this HTML code to create a Remote Add to Cart button for this product on another we
106. to multiple products Create a Variation Template To create a template Go to the Inventory tab and click on Variation Templates from the menu Home gt Inventors gt Variation Templates Store Status Opened Open O Close Manage Variation Templates Variations allow you to add differences such as size color or material to your products In this section you can create a Variation Templates to use across multiple products ou can apply the templates you create in the Variations tab ofthe individual products New Template Name RE Create amp Edit Template You do not have any variation templates Enter the name of the template and click Create amp Edit Template You are currently editing New Template Add new group Ex Size or Color Create Group Enter the name of the group of attributes you wish to add and click Create Group 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 155 Home Inventory gt Variation Templates gt Edit Variation Template Store Status Opened Open D Close P variation Templates Product variations templates are created by setting up Groups and Options View Example You are currently editing Example Variation Template Add a new Group Ex Size or Color Create Group Add a new group option Es Red or Large Create Option e Enter the options for your group in the
107. tory gt Products gt Edit Product Store Status Opened Open Close Currently Editing Red Groove Chair E Sadia Rod on Stehani General Advanced Gallery Variations Personalization SEO Info Related Products our related products have been saved Add related products to be shown when browsing this product Add any number of products to the Related Products List Products will be randomly displayed as your Related Products Available Product List Related Products List el se Product Name roduct Name C AClue C Elegant Black Chair page 1 Green Sittin Chair Remove Selected Remove All To add a Product to the Related Products list 1 Click in the checkbox next to the Product name in the Available Products list If you have many products the list will be paged You can scroll through the pages or click on a page number to go directly to that page There is also a Search field that will display a list of Available Product s based on the search term entered 2 Click the right arrow button to add it to the Related Products list 3 Repeat this procedure for each Product you want to include in your related products To remove a Product from the Related Products list 1 Click the checkbox next to a Product in the Related Products list or enter a search term to display a list from which to select a Product 2 Click Remove Selected for one selection or multiple selections or click Remove All to clear the Related
108. tribute You can select from the following options e Select One A product may have one value from the attribute list e Select Many A product many have multiple values from the attribute list e Variable Text Enter different values for each product Enter the name of the Attribute This will proceed the value or values wherever the attribute appears Select the attribute visibility Add your attribute Value s Enter each new value as a new line There is a 64 character maximum Once you are finished click the Create button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 165 Add Value s one per line 64 characters max e When you are satisfied with your Product Attribute and its values click the Save button Adding an Attribute to a Product You add attributes to a product on the Product Details Advanced Tab There each attribute has a drop down list that you can use to select one or more values depending on the type of attribute To add an attribute to a Product e From the Inventory Tab click Products then find the desired product and click the Edit button e Navigate to the Advanced Tab Near the bottom of the Advanced Tab is the Product Attributes Section Each attribute will display differently depending on the type of Attribute e For Select One attributes choose a value from the drop down Product Attributes Manage Attrib
109. u enter the most basic information about your product Listed below are the details you can add to your product Basic Product Information Manufacturer Tremulous Builders Inc Add a New Wanufacturer e Product Name Req The title of the product as it will display on the store e Item No The stock number that you will associate with the product e Sort Order A number that controls the order in which Product listings are displayed A Sort Order of zero displays at the top of the list higher numbers display lower on the list e Product Image When you upload an image a thumbnail image is automatically created e Stock Quantity The total amount of the product that you have on hand You can also specify a quantity for a Low Inventory Alert e Manufacturer Assign a Manufacturer who supplies this product to you You can adda Manufacturer by clicking on the Add a New Manufacturer link underneath the drop down list Add a New Wlanutacturer e Mfr Part No Assign a part number associated with the manufacturer Weight Enter the weight for your product either as pounds and ounces or as a dimensional weight Dimensional weights may arrive at a different weight than the actual weight that you have entered for your product Companies will charge for whichever method arrives at the highest weight 123 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com
110. urrently Editing Example T Shirt General Advanced Gallery Variations Personalization SEO Info Related Products Product variations example are created by setting Up Groups and Options Once vou have finished you can modif or enable the inventory that has been generated by your variations atthe bottom of this page Create Your Variation Groups amp Options Add a New Group Ex Size or Color Create a Variation Template for later use across or multiple products erate i asi b Manage Your Variation Inventory Cancel amp Return To Create a Variation Group e Enter the name of your New Group in the Add a New Group field and click the Create Group Button This opens the Group Options section Add a New Group Option Ex Red or Large DSS e Enter the options for your group in the Add a New Group Option field and click the Create Option Your options are listed in the Group You can change the sort order edit the option name or delete the option by clicking on the blue arrows Edit button or Delete button respectively 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual Managing your Variation Inventory Example Group Size View AIT C Product Name Customer Price CI Small 100 00 CI Medium 100 00 Large 100 00 Product Weight 139 Enabled Action page 1 Once the groups and options have been created t
111. utes Color e For Select Many attributes select the desired values by clicking the checkboxes Product Attributes Manage Attributes Color yhite LJ Green U Black Red L Brown e For Variable Text attributes you can enter your desired text in the text box for each attribute Product Attributes Manage Attributes e Once you are finished assigning your attribute values click the Save or Save amp Return buttons to save your changes 165 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 166 Operations Operations E Commerce Help Manual The Operations area of your Control Panel contains all of the administrative functions for your storefront Each section is discussed in detail in their relevant manual page Home Operations LA Operations Payments Accept payments through real time or offline processing PayPal Express Google Checkout and more Taxes Set rates for automatic tax calculations on your storefront Users Specify additional users to access your E Commerce Control Panel Page Redirects Redirect an outdated page UEL to a new one as needed QuickBooks ntegrate your online store with MuickBooks to import products and synchronize orders He E 4 Pro Only Operations A ae Shipping Get real time rates from WPS FedEx and USPS or offer your own custom shipping includ
112. view To enable the product review function e Go the Inventory tab and click Product Reviews 145 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 146 E Commerce Help Manual Home gt Inventory Store Status Closed O Open Close SS E Categories Products Create categories to help organize your Create an and manage your store s products products Manufa Gift Cenificates Add information about your products Create indhvidual gif cartificates to issue manufacturers to cusiomers or recharge cument ones Warchouses Vatiation emplates Manage warehouse info and Create templates to quickly add notifications for products you ane common differences such as size drop shippeng color Or material across mubipl i products Create tamplaies to quick add tulk Price Adjustments common personalization questions Quickly change the cost price or MSRP across multiple products of a group of products in bulk Enable product reviews to allow your customers to rate and review your e Click the drop down triangle next to Product Review Settings to display the different product review settings options available Home gt Were gt Product Reviews Store Status Closed Open Close Product Reviews allow your customers to rate and review your products in the approval process you have complete control over
113. your shipping method click the Save button at the top e To return to the Shipping Manager click the Return button at the bottom Free Shipping For Free shipping to correctly register for your customers on checkout you must complete two steps 1 Select the Eligible for Free Shipping checkbox for the products you wish to have free shipping This option is located in Inventory gt Products gt Edit Products under the Advanced tab You can find out more about this step here 2 Create a shipping method that includes a rule with the Honors Free Shipping checkbox selected Setting up a free shipping method is covered in detail here Custom Shipping With the Premium and Standard ecommerce carts you have the ability to create completely custom shipping methods that you can offer to your customers Custom shipping methods are discussed at length here 179 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 180 E Commerce Help Manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Networksolutions com Ecommerce User Manual 181 Custom Shipping Custom shipping is available in both Standard and Premium versions as Flat Rate or Free Shipping However when using the Premium version of the cart custom shipping methods are extended to include creating a custom shipping method based on total cart weight or total cart pric
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