KROY K4652/K4653
Contents
1. eese 17 9 PRINTER GEEANING eoe ist Dag da 19 5 1 Cleaning the Print Head cone E Ee eee 19 5 2 Cleaning the Printer Cover see eee 19 5 3 Cleaning the Internal Parts esses 19 APPENDIX LCD Control Panel Operation Map 20 Update HISIOP Vis edet pb beg ulcer dip Roue ote aee uu su rna 22 1 PRODUCT INTRODUCTION Thank you very much for purchasing the KROY K4652 K4653 bar code printer The printer comes with a rugged steel construction and durable metal mechanism ensuring the ability to work under extreme industrial applications The K4652 4653 is equipped with a 32 bit RISC processor which offers a print speed of up to 6 ips 4 ips With a back lit LCD display the printer status can be managed more easily and operated in a more user friendly manner The moveable sensor design can handle a wide range of label media All of the most frequently used bar code formats are available with the printer Fonts and bar codes can be printed in any one of four directions This printer provides a choice of 8 different sizes of alphanumeric font OCR A OCR B and one true type font The K4652 K4653 is the most cost effective and high performance printer in its class 1 1 Compliances 1 2 Specification 1 2 1 Printer Item Specification Printing Mode Thermal transfer and direct thermal Resolution 203DPI K4652 300 DPI K4653 Max Print Length 102. 18 5 PRINTER CLEANING The printer should be cleaned regularly to retain high quality and optimum performance 5 1 Cleaning the Print Head 1 gy ges Oo ON Switch off and unplug the printer Open the printer cover Remove the screw by the side of the print head lift lever Open the printer print head lift lever Remove the media and ribbon If loaded Using a swab soaked in dilute alcohol carefully wipe along the print head Do not close the print head until the alcohol has evaporated Close the printer cover 5 2 Cleaning the Printer Cover 1 2 Switch off and unplug the printer Using a lint free cloth soaked in water or mild detergent lightly wipe the printer cover Do not use a harsh or abrasive cloth and solvent 5 3 Cleaning the internal parts 1 OV PG qm D Switch off and unplug the printer Open the right side of the printer cover Remove the media and ribbon If loaded Disengage the printer print head lift lever Using a soft cloth soaked in alcohol or mild detergent wipe the internal parts The rubber roller should be cleaned with a cloth soaked in water Install the ribbon and label engage the print head lift lever Close the right side of the printer cover 19 APPENDIX LCD Control Panel Operation Map Tans heo J Coss H ness 0 999 0 Offset 1 Print Setup Reference X Reference Y Auto Gap Manual Gap Auto Bl
3. levels for the print head pressure knobs Some paper material does not allow very good printing so you may need to improve the printing quality by increasing the print head pressure If the label width is 4 adjust both the print head pressure adjustment knobs to the same pressure level If the label width is 2 or less than 2 adjust the left hand print head pressure adjustment knob and release the right hand pressure knob to level 1 Ribbon Tension Knob There are 6 levels for the ribbon tension knob which prevents the printing ribbon from wrinkling when it is stretched Turn the ribbon tension knob clockwise and you will hear a slight clicking sound as the gear changes The ribbon tension level varies from loose to tight level 1 to level 6 You will hear a big click for level 1 3 Set Up 3 1 Setting Up the Printer 1 Place the printer on a flat secure surface Make sure the POWER switch is off Connect the printer to the computer with the RS 232C or Centronics cable provided Plug the power cord into the power supply connector at the rear of the printer and then plug the power cord into a properly grounded power point 3 2 Ribbon Installation Pw eer dS Open the cover on the right side of the printer and the lower front panel Open the turning plank and the spindle support frame Disengage the print head lift lever Install a new ribbon spindle on to the ribbon supply spindle Notice The ribbon should be placed at the l
4. refer to the Appendix for the structure and operation logic of the menu PAUSE EXE INC Button This button enables three functions to be carried out A If the printer status is Ready the PAUSE button may be used By pressing the PAUSE button 1 the printer stops after printing the current label 2 the On Line LED flashes and 3 the printer holds all of the data in its memory This allows for trouble free replacement of the label stock and thermal transfer ribbon A second depression of the PAUSE button will restart the printer B If the printer is in setup mode the EXE INC button may be used Press the EXE INC button to increase the value of the parameters or execute the selected item FEED DEC Button This button also has dual functions It feeds one label and decreases the value of the parameters Press the FEED button and the printer will advance one label Press the DEC button to change the parameter settings or exit the submenu Print Head Lift Lever When disengaging the Print Head Lift Lever the On Line LED goes out and the LCD display shows Carriage Open After engaging the print head lift lever press the FEED button the printer will re register the label and then show READY on the LCD display and the screen will return to the ready condition Print Head Pressure Adjustment Knob This is used to adjust the pressure of the print head Please adjust the knob to the proper setting to get the best print quality There are 5
5. steps in the section 5 1 Print Head Cleaning to clear the print head Adjust the print density and speed Change to the proper ribbon or proper label roll Adjust the print head pressure adjustment knob 17 Power indicator does not illuminate 1 The power cord was not properly connected 2 The voltage setting of the power supply in the rear of the incorrectly printer was set the properly connected between the printer 1 Please check whether power cord is and the mains 2 Please set the voltage setting of the power supply at the rear of the printer to the proper voltage Paper jam 1 The label size was not set properly 2 Re calibrate the gap black mark sensor Labels may be stuck inside the printing mechanism 1 a Reset the label size b Re calibrate the gap black mark sensor 2 Remove the jammed label Carriage open The printer carriage is open Please close the printer carriage Memory full FLASH DRAM The FLASH DRAM space is full Delete unused files in the FLASH DRAM 1 The serial port setting is not No printout printing through the serial port consistent between the host and the printer 2 The serial port cable pin configuration is not assigned on a pin to pin basis 1 Please reset the serial port setting 2 Please replace the cable with the pin assignment correct pin to
6. 00 mm K4652 460 mm K4653 Max Print Width 108 mm K4652 106 mm K4653 Print Speed 3 4 5 6 ips K4652 2 3 4 ips K4653 1 2 2 Environment Operating Environment Temperature 5 40 C Humidity 30 96 85 96 Storage Environment Temperature 10 60 C Humidity 20 95 Ventilation Free air environment 1 2 3 Hardware Label gap sensor Paper end sensor Ribbon end sensor Ribbon near end sensor Black mark sensor Head open Sensors sensor Case open sensor Label taken sensor Paper near end sensor Flash ROM 2MB DRAM 2MB and 8M optional Memory flash ROM memory module Interface RS 232C RS422 485 option Centronics SPP USBV1 1 Option and Internal LAN adapter option Cutter 4 inch width Paper thickness up to 0 28 mm Power 100 240 V universal switching power supply Other Real Time Clock option 1 2 4 Bar Code Code 39 Code 39C Code 93 Code128 subsets A B C Code 11 Codabar Interleave 2 of 5 EAN 8 EAN 13 EAN 128 UPC A UPC E EAN and UPC 2 5 digital add on ISBT 128 LOGMARS CPOST MSI PLESSEY POSTNET ITF 14 PDF 417 Maxicode DataMatrix 1 3 Optional Items Cutter module Peel off sensor Portable LCD keyboard Memory module 1 4 Supplies 1 4 1 Label Specification KU 007 plus USB RS 422 485 interfaces Internal Ethernet print server 802 11b wireless print server Item Specification Type Roll
7. KROY K4652 K4653 THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL CONTENTS 1 PRODUCT INTRODUCTION ee eee 1 1 1 C mplanc OS uice a is ster adliuc ileal SaaS els boa Cet te 1 Nace TS 1 AR Gees caduto rene REE RP LM a ie a 1 1 2 2 Environments E 2 12 3 HardWare oeiee RE E E EERE R E E 2 1 2 Hee ee er ae e a Moe aec a i ea nana 2 1 3 Optional lems sss TD 3 TWA Supplies HT 3 1 4 1 E3bel SDOCIIICallOnts oai eae tero eee ies oe o s 3 1 4 2 Ribbon SPECICATION oot de ae Ee ph ec ERE REED t etri hR aae chere Det uod 3 2 GETTING STARTED oor ei re o S e e dece nr i PR euis 4 2 1 Unpacking and 1nspechion sss eee eee eee eee eee eee eee d 2 2 EQUIPMENT Checklist acetate e e a dte s ree dts 4 2 3 Printer PANS cadit e e Fate aa iae uud hu dee 5 2 4 Buttons and Indicators seseeeeeeeeeeeeee 6 CRINE 8 3 1 Setting Up the Printer eoe eee Io EDD tree be Mei oes 8 9 2 Ribbon installation sese 8 3 3 Label Roll Installatiot 5 i et ttbi et rete abba Quos 9 3 4 Cutter Module Installation eeeseeeeeeee esses 10 S celu TEE 11 245 Dump Mode T i sees aa LA e itu ccce e Ea T o tato 12 4 USING THE K4652 K4653 cr odit Leo e neg 14 4 1 Power on Utilities 2e oid ola p c Re Qul Ss edo east 14 4 1 1 Gap Black Mark Sensor Calibration Ultility 14 4 1 2 Printer Initlalisallont cde ttl e Rex 15 4 2 Troubleshooting Guide
8. and label Continuous die cut fan fold ticket Tag etc Tag is option Label Width 25 4 116 mm 1 4 4 Label Length 10 999 mm 0 4 39 33 Label Thickness 0 06 0 25 mm Label Roll Diameter 203 mm Max Roll Core Diameter 25 or 77 mm Black Mark Width 3 mm Min 1 4 2 Ribbon Specification Item Specification Ribbon Width 25 4 114 3 mm Ribbon Length 300 m Max 2 GETTING STARTED 2 1 Unpacking and Inspection After receiving the bar code printer carefully inspect the device and its packaging The printer is specially packaged to withstand damage in shipping In case of evident damage contact the carrier directly to specify the nature and extent of the damage Please retain the packaging materials in case you need to reship the printer 2 2 Equipment Checklist Printer unit Ribbon paper core Quick installation guide Power cord Centronics interface cable 3 paper core adapter Label spindle fixing tab Software CD Separately purchased items may also be included These additional items may include Cutter module Peel off sensor KU 007 plus portable LCD keyboard Memory module USB RS 422 485 interfaces Internal Ethernet print server 802 11b wireless print server If any part is missing please contact the Customer Service Department of your reseller or distributor where you purchased the printer 2 3 P
9. any characters sent from the host computer will be printed in two columns as shown in Figure 11 The characters received will be printed in two columns as below The characters received are on the left side of the paper and the corresponding hexadecimal values are on the right side This is very helpful to users for the verification of programming commands or the debugging of printer programs Reset the printer by pressing the FEED button 12 amp 5 ae BE TT 4 SS AF FE BR BA DU d i 36 AT 5B OE 43 G5 D SERAIS EST SETT EL SATAN ATS S 15 Figure 10 Printout of dump mode 13 Wink lb Ma ds da D ELO e N AEN a R cde AO MCCC L dec CR CE in ee do a E URGE IY de AA K 4 USING THE K4652 K4653 4 1 Power on Utilities There are two power on utilities to calibrate the sensor and initialise the K4652 K4653 hardware These utilities are activated by pressing the PAUSE button PAUSE and FEED buttons and turning on the printer power simultaneously The utilities are listed below 1 Gap black mark sensor calibration 2 Printer initialisation 4 1 1 Gap Black Mark Sensor Calibration Utility This utility is used to calibrate the sensitivity of the gap black mark sensor The gap black mark sensor must be calibrated whenever changing the label media or executing a printer initialisation Please follow the steps below to calibrate the gap sensor 1 Install the ribbon and label roll in accordance with the above mentioned procedu
10. eft end of the spindle Figure 4 Ribbon supply spindle installation Place an empty paper core on to the ribbon rewind spindle The diameter of empty paper core must be larger then 34 mm Pull the leading edge of the ribbon roll forward through the ribbon sensor and attach the leading edge of the ribbon with a tape to the empty paper core Manually rotate the ribbon rewind roll until the ribbon is properly stretched Figure 5 Installation of the thermal transfer ribbon 3 3 Label Roll Installation 1 Insert a new label roll into the label spindle 2 Pull the leading edge of the label roll forward through the black media guide bar gap black mark sensor and place the leading edge of the label on to the platen roller 3 Adjust the label guide to meet the width of the label and buckle it on to the black media guide bar Engage the print head lift lever Close the spindle support frame and the turning plank Close the lower front panel and the printer cover Db nox On Ge Switch on the power Now the printer is ready to print Rubber Roller 4 Label Gap Sensor Black Mark Sensor Label Guide Figure 7 Feed path for the printer media 3 4 Cutter Module Installation 1 Uninstall the peel off sensor 2 Plug the mini DIN cable into the power connector Install the cutter module Note The cutter module bracket should be mounted into the slots 4 Fix the cutter module on to
11. ine 2 Sensor Calib Manual Bline Auto Ribbon Manual Ribbon 7599 L HL C3 rensa cmm Js ee 865 863 K 860 Note 1 Defaults are marked with an asterisk 2 The parameter of the shaded area can be accessed by pressing the INC or DEC key to set the value 20 3 System Setup Restore Defaults T Avail Memory 4 File Mngment Delete File s Exit Self Test p REC ENCCER Ow COH SUNG 039 061 r wm 7 H 2 1 _ DRAM n 512KB free i FLASH 1000KB free PAUSE Del All FEED Exit H 7 Dump Mode orf Dump Mode On 5 Printer Test Mileage info Exit MENU Fwd Rotate Cutter PAUSE Rev Miteage m 000000000 p 000000000 21 358 57600 032 036 034 a x Ls Ws Ll ws pL an ms mw _ 56000 l 38400 Update History Date Content Editor 2003 9 11 1 Remove Spindle Support Frame 2 Add Ribbon Tension Knob and description 3 Add Print Head Pressure Adjustment Knob Description Zoe Yeh 22 For sales within the United Kingdom mainland Europe the Middle East and Africa please contact Kroy Europe Limited Unit B7 Worton Drive Worton Grange Reading Berkshire RG2 OLZ England Tel 44 0 118 986 5200 Fax 44 0 118 986 5205 Website www kroyeurope com Emails Product information info kroyeurope co
12. m Technical support support kroyeurope com For information and sales in North amp South America Australia and the Asia Pacific regions please contact Kroy LLC 3830 Kelley Avenue Cleveland Ohio 44114 USA Tel 1 216 426 5600 Fax 1 216 426 5601 Website www kroy com Printed in the United Kingdom 23
13. mal transfer or thermal direct printing will be set automatically when the printer is switched on Note 2 When the printer initialisation is done please calibrate the gap sensor again 16 4 2 Troubleshooting Guide The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all of the suggested solutions have been implemented please contact the Customer Service Department of your purchased reseller or distributor for assistance Phenomenon Reasons Solutions Running out of ribbon Supply a new ribbon roll The ribbon is installed 2 Please refer to the steps in incorrectly section 3 2 Ribbon No ribbon The ribbon sensor has not Installation to reinstall the been well calibrated ribbon Please calibrate the ribbon sensor Running out of labels Supply a new label roll The label is installed 2 Please refer to the steps in incorrectly section 3 3 Label Roll No paper The moveable gap black mark Installation to reinstall the sensor is not placed in the proper location label roll Please move the sensor to the proper location Poor printing quality Dirt has accumulated on the print head The density setting has not been set properly The ribbon and media are incompatible The pressure of the print head was not set properly Please refer to the
14. res and engage the print head lift lever 2 Turn off the printer power Press the PAUSE key and then turn on the printer power Release the PAUSE key when the message GAP BLINE sensor calibrating is shown on the LCD display The printer will calibrate the gap black mark sensor automatically 14 4 1 2 Printer Initialisation Printer Initialisation will restore the printer settings to the defaults The default settings are listed below Property Saved Item Default Value Cleared by when Turning off Initialisation the Power Mileage N A No Yes Check Sum N A No Yes Serial Port 9600 n 8 1 Yes Yes Code Page 437 Yes Yes Country Code 001 Yes Yes Tear Mode On Yes Yes Peel Mode Off Yes Yes Cutter Mode Off Yes Yes Offset 0 Yes Yes Reference Point 0 0 Yes Yes Print Direction 1 Yes Yes Speed 4 inch sec Yes Yes Density 07 Yes Yes Label Size 4x2 5 Yes Yes Gap Bline Sensor Gap Sensor Yes Yes Gap Bline 0 12 3 mm Yes Yes Transparency 142 Yes Yes Ribbon Sensor 1 Yes Yes Sensitivity LCD Language English Yes Yes Aux LED Off Yes Yes Aux Buzzer Off Yes Yes Download Files N A No Yes RTC N A No No Please follow the steps below to initialise the printer 1 Turn off the printer power 2 Hold down the PAUSE and FEED buttons and turn the printer on 3 Do not release the buttons until the three LEDs flash in turn Note The printing method ther
15. rinter Parts Hand Cover Aux LED n L Printer Right LCD Display Figure 1 Top front view External Label Feed Opening Centronics Port 9 Q RS 232C Port 6 o Voltage Switch Power Supply g Connector Figure 2 Printer rear view Ribbon Supply Spindle Ribbon Tension Knob Ribbon Rewind Spindle Label Spindle S Say y b x d Label Guide Print Head Lift Lever Media Guide Bar Print Head Pressure Adjustment Knob Figure 3 Printer interior view 2 4 Buttons and Indicators Power Indicator When the printer is in the power on condition the Power indicator is lit On Line Indicator This green On Line indicator is lit when the printer is ready the On Line indicator blinks when the PAUSE button is pressed Error Indicator The red Error indicator illuminates in the event of a printer error such as memory full carriage open cutter error and so forth MENU SELECT Button The printer which is provided with a built in menu allows the user to directly set printing parameters or view the printer status on the LCD display Press the MENU button to enter printer setup mode Press the MENU button again to move the cursor to the next option The setup is comprised of the following main operations Printer Setup Sensor Setup System Setup File Setup and Printer Test For more information please
16. the printer with a screw Replace the lower front panel in the cutter module panel 10 Cutter Module Cutter Module Panel Figure 8 Cutter module installation 3 5 Self test To initiate the self test mode depress the MENU button Press the MENU button to scroll the cursor to Printer test Press the EXE button to enter the submenu and press the MENU button to the Printer Config option Press the EXE button to print the printers internal settings In the self test a check pattern is used to check the performance of the thermal print head Following the check pattern the printer prints the internal settings as listed below 1 Printer model and firmware version Check sum Serial port setting Code page setting Country code setting Print speed setting Print density setting Label size setting Gap Bline width and offset setting e IOS ee cU SN o Backing paper transparence File list Memory available st Oo 11 THANR RRENCE XS PERERA EI EO ORE ENS EE EE E o GRAS Pikk o REST Ss FLSH REC PETER YSR RR ELULRR AN 0 STEL 640660 Figure 9 Printout of the self test 3 6 Dump Mode To enter dump mode press the MENU button to scroll the cursor to Printer Test then press the EXE button to enter the submenu Press the MENU button to scroll to dump mode Press the EXE button to select line dump mode or page dump mode Press the MENU button to select EXIT to enter dump mode In this mode
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