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Wall Mount Kit - Elo Touch Solutions

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1. on the wall with a pen or pencil so it can be secured in the same position after the touchmonitor is removed in the next step 5 Loosen the thumbscrews on the lower bracket and remove the touchmonitor from the upper bracket 6 Reposition the lower bracket to match the marks made in step 4 and tighten the mounting screws in the bracket User Manual 5501 Wall Mount Kit SW602206 Rev B Page 13 of 17 7 Re install the touchmonitor onto the upper bracket and tilt it downward 8 Tighten the thumbscrews in the lower bracket to secure the touchmonitor to the wall mount e NOTE Do not leave the touchmonitor on the upper bracket without tightening the thumbscrews in the lower bracket as this could allow the touchmonitor to unexpectedly detach from the upper bracket during use E 7 A w i m Fa XX THUMBSCREW Bal ay 9 l i a Ha 2 Q aes TG TIGHTEN THUMBSCREW TO ENSURE MONITOR IS SECURELY ATTACHED TO WALL User Manual 5501 Wall Mount Kit SW602206 Rev B Page 14 of 17 Chapter 4 Removal and Service To connect disconnect cables or remove the touchmonitor from the wall mount 1 Completely loosen the two thumbscrews on the lower bracket 2 Slowly tilt the bottom of the touchmonitor outward until the kickstand brackets drop down against the lower wall bracket Do not lift upward or the touchmonitor may detach from the upper bracket 3 Allow the touchmonitor to rotate back toward t
2. walls with studs spaced more than 16 on center wood blocking or other structural reinforcement capable of supporting at least four times the weight of the touchmonitor and bracket MUST be installed behind the drywall according to applicable building code guidelines Once blocking is installed follow the steps below 1 Determine the location to mount the monitor using the installation template as a guide There are pre drilled holes in the brackets for both 1 4 diameter flat head and standard hex head screws Do not use hex head screws in the holes marked for flat head screws or the screws will interfere with the touchmonitor during installation 2 Position the installation template on the wall so all required hole locations are over structural areas of the wall Check to be sure there are no objects behind the holes wires or pipes that could be damaged by the screws Temporarily secure the template to the wall with tape 3 Using the template as a guide drill eight 1 8 pilot holes a minimum of 2 1 2 deep For wood structures walls 3 1 Enlarge the pilot holes to 3 16 and install the upper bracket using hex head wood User Manual 5501 Wall Mount Kit SW602206 Rev B Page 11 of 17 For concrete brick or block walls 3 1 Enlarge the hole in the wall structure to 5 16 using a solid carbide tipped masonry bit in each of the marked hole locations The holes must be at least 2 1 2 deep Do not ream the hole or allo
3. Installation Manual Elo Touch Solutions Wall mounting Kit for the 5501L IDS Touchmonitors SW602206 Rev B Table of Contents G apter 1 Salehy VV QING eseese i e a e Ta 3 6 ge 9 gee 04 6 E S ee E E E E A E eee eee ee ere 4 MUG MIS GY WW ear E E E E E 4 Required D t NOt included IN Kilersa ERNE EEEE E 5 aae S IDSN 9 eee E ee eee E ES EE E E 7 instalation OVERVIEW ssescsisesnscriniinininen aa a aaa a Ea Eea i ea 7 Preparation for mounting in landscape orientation cccceccceececeeeceeeceeeeceeeeceeeeseeeeseeeeaes 7 Preparation for mounting in portrait orientation ccccccceecesececececeeeeeeeeeeeeeeeeseeeseeeseeeeaaes 8 Install brackets on stud walls measuring 16 on CENTELS cccecccseeeceeeeceeeeceeeeneeeeneeeenaees 10 Install brackets ON solid WAIIS ccccecceeecseecseecceeeeeeeeeeeeeeeseeeseeeeeeeeseeeseeesseessueseeeeeeeseeess 11 Chapter 4 Removal and Service ccccccceecccceeeeceeeeeeeeeeeseeeeeeeeeseeeeesecesseeeessaeeessueessaeeesseeeeseeeesneesas 15 Chapter 9 Technical SUPPONI axseccesccta cies casemcescetcozanecocetessnapadecteneususennoesenetionesocecenspceasiennarseaaeeeecsanecense 16 Agency CerniNCaNONS eee tteee eee eee ete e eee eee ee ee ee eee 16 Getting Mn ToUCh WAN US ces seers Soe cese dance scans aE geen tone oeo cdoenevsuiee ERE EEEE 17 User Manual 5501 Wall Mount Kit SW602206 Rev B Page 2 of 17 Chapter 1 Safety Warning Do not install this equipme
4. he wall until it is supported by the kickstand brackets Connect or disconnect cables as needed e To remove the touchmonitor from the wall disconnect all cables and then lift the touchmonitor upward off the top bracket and away from the wall Skip step 4 5 4 After cables are reinstalled pull the bottom edge of the touchmonitor away from the wall and then rotate both kickstand brackets up against the back of the monitor Lower the monitor back against the wall 5 Reinstall the thumbscrews on the lower bracket Kickstand bracket User Manual 5501 Wall Mount Kit SW602206 Rev B Page 15 of 17 Chapter 5 Technical Support Technical Assistance Visit www elotouch com products for technical specifications for this device Visit www elotouch com go websupport for online self help Visit www elotouch com go contactsupport for technical support For all technical question and inquiries please contact Elo Touch Solutions Worldwide technical Support phone numbers are available on the last page of this use manual Agency Certifications Check the latest version of this document on the Elo website for agency approval status User Manual 5501 Wall Mount Kit SW602206 Rev B Page 16 of 17 Check out our website www elotouch com Get the latest e Product Information Specifications e Upcoming events Press releases Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch
5. hmonitor must be rotated before installation begins See section Preparation for mounting in portrait orientation Preparation for mounting in landscape orientation 1 Install one kickstand bracket over one of the lower touchmonitor support pins as shown below Monitor ka support i Monitor k support a 2 Secure one side of the kickstand bracket to the touchmonitor support using the included lock bracket and M3 screw 3 Secure the other side of the kickstand bracket to the touchmonitor support using the included lock bracket and M3 screw 4 Repeat steps 1 3 to install a kickstand bracket on the other lower touchmonitor support User Manual 5501 Wall Mount Kit SW602206 Rev B Page 7 of 17 Preparation for mounting in portrait orientation only 1 Remove all four 4 monitor supports by removing the four M4 allen screws that secure each support to the back of the touchmonitor Figure 2 Monitor support on Monitor support Monitor Wm Support y d Monitor support aY ad M4 is mse eee i Ls fi a _ E E Fo allen screw User Manual 5501 Wall Mount Kit SW602206 Rev B Page 8 of 17 2 Re install the rear support mounts by rotating them 90 degrees so the threaded hole in figure 5 will face the bottom of the touchmonitor after installation and then secure the support in place by re installing the four allen head screws Top of monitor in portrai
6. ies or both Copyright 2014 Elo Touch Solutions Inc All rights reserved User Manual 5501 Wall Mount Kit SW602206 Rev B Page 17 of 17
7. itional anchors available Toggler P N 25014 1 4 20 x 2 1 2 hex head machine screws Screw material zinc plated steel Grade 2 Quantity 8 For solid masonry walls brick or concrete 5 16 concrete sleeve anchors Quantity 8 Fastener thread type 1 4 20 Anchor length 2 1 2 Minimum pullout strength rating 1500lbs User Manual 5501 Wall Mount Kit SW602206 Rev B Page 5 of 17 1 4 washers material zinc plated steel Grade 2 Quantity 8 Tools required not included Power drill 1 8 drill bit for wood or metal pilot holes 3 16 drill bit for wood for installation on wood structured walls walls 5 16 drill bit for masonry for installation on masonry walls 1 2 drill bit for metal for installation on metal stud walls 3mm allen wrench required only for mounting in portrait orientation Stud finder and construction level User Manual 5501 Wall Mount Kit SW602206 Rev B Page 6 of 17 Chapter 3 Installation Installation Overview This kit allows the 5501L touch monitor to be mounted to a stud wall or solid wall The monitor is shipped from the factory already set up for landscape orientation and includes two kick stand brackets that temporarily support the bottom of the monitor away from the wall to make cable access easier during installation Mounting on a wall in portrait orientation is also supported with these limitations 1 The mounting supports on the rear of the touc
8. nt on any wall or structure that is not capable of supporting four times the weight of the touchmonitor brackets and any accessories attached to it The 5501L monitor weighs in excess of 98 5 Ibs 44 7kg with the optional Elo computer module 98 5 Ibs x 4 394 lbs 178 7kg Do not leave out any required parts or leave the monitor on the wall unattended without securely fastening all brackets and screws as instructed in this document Failure to follow all installation instructions can result in an unsafe installation Serious injury or death can occur if the touchmonitor unexpectedly falls on someone A CAUT O N This wall mount is intended for use only with the maximum weights indicated Use with heavier than the maximum weights indicated may result in instability causing possible injury or equivalent User Manual 5501 Wall Mount Kit SW602206 Rev B Page 3 of 17 Chapter 2 Kit Contents Included in Kit 1x Upper Bracket 1x Lower Bracket 1x mounting hole template 2x Kick stand bracket 4x Kick stand lock bracket 1x Printed Installation Guide User Manual 5501 Wall Mount Kit SW602206 Rev B Page 4 of 17 Included in kit For wood stud walls 16 on center Max drywall thickness 5 8 1 4 x 2 1 2 hex head wood screws Screw material zinc plated steel Grade 2 W Quantity 8 For metal stud walls 16 on center Max drywall thickness 5 8 Heavy Duty Toggle anchor Quantity 8 Add
9. solutions visit our website at www elotouch com or simply call the office nearest you North America Tel 800 ELO TOUCH Europe Asia Pacific Latin America Elo Touch Solutions Tel 1 408 597 8000 Tel 32 0 16 70 45 00 Tel 86 21 3329 1385 Tel 786 923 0251 1033 McCarthy Blvd Fax 1 408 597 8050 Fax 32 0 16 70 45 49 Fax 86 21 3329 1400 Fax 305 931 0124 Milpitas CA 95035 customerservice elotouch com elosales elotouch com www elotouch com cn www elotouch com ar Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its affiliates makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo Touch Solutions Inc Elo the Elo logo Elo Touch Elo Touch Solutions and Elo TouchSystems are trademarks of Elo Touch Solutions Inc and its affiliates in the United States other countr
10. t orientation Computer module bay must be on top Figure 4 Bottom of monitor in portrait orientation Figure 5 NOTE Threaded holes MUST point towards the bottom of the monitor User Manual 5501 Wall Mount Kit SW602206 Rev B Page 9 of 17 Install brackets on stud walls measuring 16 on center NOTE For stud wall spacing larger than 16 see section for installation on solid wall mounting 1 2 5 Determine the location to mount the touchmonitor using the installation template as a guide Use a stud finder to locate studs The bracket must be mounted to two studs using two screws in each stud Do not attempt to secure the bracket directly to drywall or to anything else that cannot support at least four times the weight of the touch monitor Position the installation template on the wall so the center of the hole locations are centered on both studs Check to be sure there are no objects behind the holes electrical wires or pipes that could be damaged by the wall mount screws Secure the template to the wall with tape Using the template as a guide drill eight 1 8 pilot holes through the drywall and into the studs Wood studs require minimum 2 1 2 pilot hole depth and steel studs require the pilot hole to penetrate one wall of the stud Remove the template from the wall Attach the upper bracket to the wall eFor wood studs 5 1 Enlarge the holes to 3 16 and then install one 1 4 diame
11. ter x 2 1 2 long flat head wood screws in the outer holes of the bracket which are chamfered for flat head screws Do not use hex head bolts because they will interfere with the touchmonitor during installation eFor steel studs 9 1 Enlarge the holes to 1 2 Do not enlarge the drywall or stud hole to any more than 1 2 5 2 Install the heavy duty toggle anchor through the drywall and into the stud by holding the metal channel flat alongside the plastic straps and slide the channel through the drilled hole 5 3 Hold ends of strap between thumb and forefinger and pull toward you until channel rests flush behind wall Slide plastic cap along straps with other hand until flange of cap is flush with wall 5 4 Place thumb between straps at wall Push thumb side to side snapping off straps level with flange of cap 5 5 Place upper wall mount bracket assembly against wall and install one 1 4 20 flat head machine screw and washer through the bracket into each anchor 4 total Check and adjust for level before tightening screws f To B User Manual 5501 Wall Mount Kit SW602206 Rev B Page 10 of 17 6 Loosely attach lower bracket to the wall using the above steps so the bracket can be adjusted during touchmonitor installation see installation section Install brackets on solid walls Brick concrete wood or stud walls not 16 on center Safety Note DO NOT INSTALL THE WALL BRACKET DIRECTLY TO DRYWALL For
12. w the bit to wobble Through drilling is allowed when using hollow block or brick 3 2 Clean each hole with dry oil free compressed air or a nylon brush 3 3 Assemble the washers and nuts on the concrete sleeve anchors so the anchor extends above the nut slightly 3 4 Place the upper bracket assembly against the wall and insert one concrete sleeve anchor through the bracket and into each hole in the wall 4 total Use a hammer to ensure the anchor is seated completely 3 5 Check the bracket for level and tighten the nut on each anchor 3 to 5 turns past hand tight or 10 15 ft lbs 4 Loosely attach lower bracket to the wall using the above steps so the bracket can be adjusted during touchmonitor installation see installation section User Manual 5501 Wall Mount Kit SW602206 Rev B Page 12 of 17 Install the monitor on the wall bracket 1 Tilt the touchmonitor back and temporarily hang it on the upper bracket making sure the pins on the monitor VESA blocks engage the hooks on the upper bracket PIN 2 Slowly tilt the touchmonitor down so it hangs freely on the upper mount The kickstand brackets must be rotated up against the back of the monitor if they are installed to perform this step 3 Gently slide the lower bracket up so it contacts the lower VESA blocks on the touchmonitor Tighten both thumbscrews on the lower bracket into the lower VESA blocks only hand tight 4 Mark the position of the lower bracket

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