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1. Reboot the system y n he Installation has completed The system needs to be rebooted for the changes to take effect y was successful Chapter 1 Installation Picture Perfect Guard Tours package is installed Reboot your system and continue to Chapter 2 Tour setup and configuration If the installation is in an AIX Enterprise environment messages similar to the following will also appear Checking for existing chunks in dev rdsk cO0b0t6d0se he following parameters can be adjusted as needed Number of tours expected Number of tour history transactions before archiving The TOUR DEFINITION table Is this acceptable y n The TOUR HISTORY table is Is this acceptable y n can grow from 100 to 200 records Y fixed at 1000 records Y Database Partition sizes on network host fr2 Database Partition Size Database Partition Used Database Partition Free 65 Megabytes 0 Megabytes 65 Megabytes Creating tourdbs with size 20480 Kilobytes Updating Database dictionary for Tour History on network host fr2 Creating Tour History tables on network host fr2 tour history tour histape TABLI El SUMMARY FOR tour Total tables created Total table errors table created table created Loading table descriptions Loaded 103 tables from dictionary PACKAGE Total table already exists 0 9 10 Picture Perfect 4 5 Guard Tours User Manual Total2. The Point Definition screen contains the following fields Tour From the drop down list select the tour to which the tour point is to be assigned Facility Click Facility to display the facilities list box This field reflects the facility to which this record is assigned Because Tour alarms and activity messages are generated using the facility of the Tour Definition be sure to assign this record to the same facility as the Tour Definition The facility acts as a filter for these messages to the Tour Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Point Status this is a display only field that shows the current status of a point HIT or NOT HIT default When a point is physically HIT its status changes to HIT For points that are Digital Inputs DD a HIT is registered only when the input state is set A DI must be reset so that it does not remain in the set HIT state For points which are readers a tour badge read registers a point hit The status of tour points is reset to NOT HIT at the start of a tour to which this point is assigned The form must be re displayed for it to reflect the current point status Point State each point that is to be counted in a tour must be enabled A point can be enabled after the tour is active only if the enabled point is not the first point on tha
3. Chapter 2 19 Tour setup and configuration Tour Definition Setup Each tour must be defined in the system Figure 9 shows a sample of a Tour Definition form Figure 9 Tour Definition form _Tour Definitions Exception Codes Point Definitions Tour Functions Casado dae rx iO NIGHTLY TOUR Tour Definition Description Tour Status NIGHTLY TOUR Maximum Tour Time min Tour Type M5 8 Sequential Random Facility GLOBAL Routing MONITOR AND HISTORY GLOB Early Alarm Late Alarm Out of Sequence Alarm Hit Twice Alarm Suspended Alarm s i Inactive Alarm Results 1 records a a E E Complete the Tour Definition screen with the following information Description a tour description It is recommended that the tour type random or sequential be included in the tour description Tour Status this is a display only field It shows the current status of a tour Statuses are Inactive default Active Suspended and Resumed The form must be re displayed for it to reflect the current status Maximum Tour Time maximum number of minutes that a tour is allowed to last When the maximum time is reached a tour is ended automatically Tour Type either Sequential or Random A Sequential tour is a tour where the order of points that are hit must
4. The TOUR HISTORY table is fixed at 1000 records Is this acceptable y n y If the Tour Definition table sizing is acceptable skip to step 16 Chapter 1 Installation If you wish to increase or decrease the initial or maximum size of the tour definition table type n and press return You will be prompted to 5 6 Picture Perfect 4 5 Guard Tours User Manual 14 15 16 17 18 19 Enter the initial number of records Type the number of tour definition records you expect to input immediately after installing Picture Perfect Do not include commas in this number You will be prompted to Enter the maximum number of records Type the maximum number of tour definition records you expect to have on the system after Picture Perfect is in full operation You should consider the growth potential of the system and your company s future needs when calculating this number and plan accordingly The TOUR DEFINITION table can grow from 100 to 200 records Is this acceptable y n Confirm the Tour Definition sizing by typing y and pressing Enter The following message will display The TOUR HISTORY table is fixed at 1000 records Is this acceptable y n y The Tour History table size should be based on the expected number of tour transactions per day multiplied by the number of days of online badge transactions you require If the Tour History table sizing is acceptable skip to step 19 If
5. Backup Events Backup Archive Restore i Desemption ada XD SF xX Backup Event Description Facility EA A Backup Type 2 Badge Base History il Image Mf Guard Tours 12 Tour History Time HH imm ss 22 00 00 ie z J Sunday 2 Monday 7 Tuesday 1 Wednesday 17 Thursday W Friday 12 Saturday MediaType Tape CO Diskette Disk Fie Filename j L Browse _ To schedule a backup follow these steps l 2 From the primary navigation Control menu select Backup Restore then select the Backup Events tab Type a description of the backup event up to 30 alphanumeric characters long for example Weekly Tour Database Click Facility to display the facilities list box This field reflects the facility to which this record is assigned Select the day of week and the time for the backup to occur Select method to be used Diskette Tape or Disk File for the backup If you are backing up to a Disk File enter a file name Select the Guard Tours toggle button and save the record 39 Picture Perfect 4 5 Guard Tours User Manual Guard Tours History Archive A Guard Tours history must be archived when the current history table s transaction capacity is reached If selected an Archive Notice will be displayed advising the operator that it is time to archive To perform an archive
6. Monitor during the execution of a tour 32 Picture Perfect 4 5 Guard Tours User Manual Figure 24 Tour Monitor Tour Point Hit messages 2 Tour Monitor Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Tour Monitor Tour Monitor Il AMY Qiero J Activity Type Status Device Date Device Time Tour Description Point Description Area Description Employee Employee Id_ Suspend Time Facility Tour Digital Input ERROR 01 12 2005 17 34 09 INACTIVE TOUR 01 1 16 DI N A NIA N A N A GLOBAL Tour Automatically Ended N A 01 12 2005 17 34 08 Nightly Tour N A N A NA N A NA GLOBAL OK 01 12 2005 17 34 08 Nightly Tour 01 1 18 DI N A N A N A N A GLOBAL ERROR 0142 2005 17 33 09 Nightly Tour 01 1 16 DI N A N A N A N A GLOBAL OK 0142 2005 17 3207 Nightly Tour 01 1 00 READER AREA PK Kesian 123456 N A GLOBAL ERROR 0142 2005 17 31 16 Nightly Tour 01 1 00 READER AREA PK Kesian 123456 N A GLOBAL NIA 01 12 2005 17 31 01 Nightly Tour NIA N A Kesian N A N A GLOBAL Tour Badge Input ERROR 01 12 2005 17 30 26 INACTIVE TOUR 01 1 00 READER AREA PK Kesian 123456 N A GLOBAL Note Ifa point is hit on an inactive tour the tour description field states Inactive Tour in the logging message and a tour alert is generated Alarm Monitor All guard tour alerts are treated as Picture Perfect alarms that can be routed to the Picture Perfect Al
7. O O a Under Page Level Permissions set the following permissions to Delete Tour Definitions Tour Exceptions Tour Functions Tour Monitor Tour Points For each of these pages Tour Definitions Tour Exceptions Tour Functions Tour Monitor and Tour Points set the Control Level Permissions to Update You may set up different operator access levels on these screens since they each perform a different function The first three screens Tour Definition Exception Codes and Point Definition are used to initially define and set up a tour Consequently a System Administrator should be permitted to perform these operations The fourth screen Tour Functions allows the operator to Start Stop Suspend or Resume a tour This option is only used during normal tour operations Click Save Click the Permissions tab Chapter 2 13 Tour setup and configuration Figure 2 Permissions form _ 3 Operators Operators Modes 1 Routings 1 Backup Restore mae ax gt 7 gt x amp s Permission Description Permission Groups Description System Administrator j Facility GLOBAL A Form Profe Default Form Profle lt GLOBAL gt v A A System Permission Profile am system Permission lt GLOBAL gt w A Facilty Permissions dl Fac
8. Random tours an early time for the first point is used for all subsequent points Late Time longest interval of time in minutes needed to reach a tour point If the current point is not hit before the late time expires a late alert can be generated As stated previously in the Tour Definition section for Random tours a late time used for the first point is used for all subsequent points A late alert on a Random tour indicates the tour for which a late alert was generated but not the point description Chapter 2 23 Tour setup and configuration Exception Codes Setup An operator enters an Exception Code to explain why a tour is being suspended resumed or stopped See Tour Functions on page 26 Exception Codes explain the guard s actions during a tour run and the system operator s actions at the terminal so that a security supervisor can review and analyze the tour history See Figure 11 for a sample of a tour Exception Code definition Figure 11 Exception Codes form Tour Definitions Exception Codes Point Definitions Tour Functions 2g Ax X gro form ExceptionCodes Description AREA UNDER CONSTRUCTION cri AREA UNDER CON GU Facility GLOBAL F yy 24 Picture Perfect 4 5 Guard Tours User Manual Chapter 3 Guard Tours operations This chapter describes the different functions and activities involved in Guard To
9. backup while it is in progress click Cancel 6 Upon successful completion click Ok If the backup was not successful make sure that the media is write enabled If it is make sure that the media is not damaged 38 Picture Perfect 4 5 Guard Tours User Manual Figure 31 Successful Backup Y Backup Restore Operators Modes Routings Backup Restore Access Secure Control Outputs Backup Archive Restore Backup i o AL 7 Badge Diskette Base Tape History Disk File Destination File Imybackup dat 7 Image v Guard Tours C Guard Tours History NOTE If your backup file is expected to exceed 2 GB the location where the file is to be stored MUST BE defined as a Ducs Large File System to ensure that the backup file will be complete v Generate Verification Report Backing up tour_exception Finished Backing up tour_point Finished verifying file cas db backup mybackup dat tour_definition 01 19 05 09 25 l records tour_exception 01 19 05 09 25 l records tour_point 01 19 05 09 25 l records Verified 49 152 bytes on this media Backup completed successfully Guard Tours Schedule Backup Chapter 4 Administrative functions A Guard Tours system backup can be scheduled using the Backup Events form Figure 32 Figure 32 Guard Tours Backup Events form Backup Restore Operators Modes Routings Backup Restore
10. be in a defined sequence Each point is assigned a sequence number which indicates its position within a tour A sequential tour ends when all of its points are hit in sequence A Random tour is a tour where all of its points do not need to be hit in a particular order Every time this tour is executed the order of points hit can vary A Random tour ends automatically when all of its tour points have been hit e Facility Click the Facility button to display the facilities picklist Tour alarms and activity messages are generated using the facility of the Tour Definition The facility acts as a filter for these messages to 20 Picture Perfect 4 5 Guard Tours User Manual the Tour Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Routing assigned routing for a tour selected from previously defined Picture Perfect routings As a tour is executed progress messages are generated start of tour points hit stop tour suspend and resume The messages can be routed in any combination or to all of the following the Picture Perfect Tour Monitor the Tour History log and or the printer Tour Alerts alarms that may be generated as a result of certain alert conditions Each tour must have a separate alarm defined for each one of the conditions that you wish to report Part of the alarm description should in
11. ch eee enw ened es 42 42 Picture Perfect 4 5 Guard Tours User Manual Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 8 a m and 7 p m Eastern Time GE Security United States 1 888 GE SECURITY 1 888 437 3287 Asia 852 2907 8108 Australia 61 3 9259 4700 Europe 48 58 326 22 40 Latin America 503 885 5700
12. follow these steps 1 From the primary navigation Control menu select Backup Restore then select the Archive tab 2 Select Tour 3 Select method to be used Diskette Tape or Disk File for the backup If you are backing up to a Disk File enter a file name 4 Press Execute E to start the archive process See Figure 33 for a sample of the Guard Tours Archive form Figure 33 Guard Tours Archive form 6 Backup Restore Operators Modes Routings Backup Restore Backup Events Backup Archive Restore 2 0 Archive Include history data for Save to Badge Force Rollover Diskette Alarm Force Rollover Tape Operator I Force Rollover 9 Disk File Destination File ee v Tour 3 Force Rollover 7 Event Force Rollover v Generate Verification Report NOTE If your backup file is expected to exceed 2 GB the location where the file is to be stored MUST BE defined as a Large File System to ensure that the backup file will be complete The Force Rollover feature is activated when at least one prior archive has been done If you choose the Force Rollover feature current history data will be archived even though the tour history capacity has not yet been reached Chapter 5 Troubleshooting and support This section provides technical support contacts in case you need assistance In this chapter Contacting technical Support oca cen
13. inactive tour This alarm is added to the Picture Perfect alarm database at installation time therefore it is not necessary for it to be added by the operator Maximum Time Exceeded Alarm generated when the maximum time assigned to a tour has expired and a tour has not ended The Alarm Monitor location field contains the tour description Chapter 2 Tour setup and configuration Point Definition Setup Once a tour is defined tour points can be assigned Tour points consist of readers or inputs Each input used in a tour must first be defined as a tour point Inputs and readers can be defined on multiple tours A sample of a Point Definition screen is shown in Figure 10 Certain rules apply when starting subsequent tours that contain duplicate points These rules will be covered in the Tour Functions section in Chapter 3 Guard Tours operations Figure 10 Point Definition Form 3 Tours Tours Tour Definitions Exception Codes Point Definitions Tour Functions edo aos aro NIGHTLY GLOBAL a NIGHTLY GLOBAL Point Definitions Tour Point Status NIGHTLY TOUR lt GLOBAL gt Facility Point State GLOBAL y eee O Disable Y Enable Point Type Point Type Reader 9 1 0 SCHWINN COMSEC STORA v Reader Input Sequence Number h Early Time min h Late Time min 2
14. obtain hardcopy reports that show a tour history The Guard Tours package supports random and sequential tours Readers as well as Digital Inputs DIs can be used for tour points It is recommended however that the last point should be defined as a reader on a tour where both readers and DI inputs are used A tour can only be started by a system operator using the Tour Functions user interface UI A tour can end automatically when the security officer hits all the points assigned to the tour or at the expiration of the time assigned for the duration of the tour A tour can also be ended using the user interface The system alerts the system operator when 1 an officer changes his pre determined tour route 2 he arrives late at a tour point or 3 he arrives early at a tour point An alarm message can be generated if any one of the tour alert conditions occurs Each time a tour alert message is displayed it identifies the tour point where the alert condition occurred Installation overview Guard Tours can be installed in a Standalone Redundant or Enterprise Picture Perfect environment On a Standalone system the Guard Tours software can be installed at the same time the Picture Perfect system is being installed or any time later To install Guard Tours at the same time that the base Picture Perfect system is being installed follow the installation instructions in the Picture Perfect 4 5 Installation Manual When installed in a R
15. on bctottawa Creating tourdbs chunk of size 2040 KB Updating Database Dictionary for Tour History on network host bctottawa Creating Tour History tables on network host bctottawa Loading table descriptions Loaded 260 tables from dictionary TABLE SUMMARY FOR tour PACKAGE Total talbes created 2 Total table errors 0 Total table already exists 0 Total transactions 2 Updating System Config with Tour History size on network host bctottawa Adding Tour History Refresher to the database on network host bctottawa Adding History Tour reports on network host bctottawa Inserting the Tour History Report Category into the nethost database Updating database statistics on network host bctottawa please wait The Guard Tours package has been successfully installed Checking if need to update nls files Picture Perfect NLS Check 4 5 04 10 09 AIX Copyright C 2000 2009 GE Security Inc Wed Sep 9 11 28 20 EDT 2009 Updating nls files Picture Perfect NLS Test Update 4 0 01 16 06 B Copyright C 2000 2009 GE Security Inc Wed Sep 9 11 28 20 EDT 2009 Comparing nls files in cas nls src en US devel Updating nls files in cas nls src en US Building en_US NLS Test Update Finished Running cas bin fixperm on tmp tours perm file No errors detected cas bin fixperm finished Installing desired BASE OPTIONS product s
16. permissions of the Permissions record must be updated to include Guard Tours To update permissions 1 2 Figure 1 Note Log in to Picture Perfectas install From the primary navigation Control menu select Operators then click the Facility Permissions Profile tab Click Find to locate the appropriate Facility Permissions Profile record for example All Facility Permissions Facility Permissions Profile form 3 Operators Operators Modes Routings Backup Restore Operators Permission Groups Permissions System Permissions Profiles Facility Permissions Profiles Form Profiles Description 220 amp All Facility Permissi gt a Insert Facility Permi a Facility Permissions amp View Facility Permi amp No Facility Permissi i Page Level Permissions Route Points Name l Hone l Mop l Hasina Routinos System Parameters Time Zones Tour Definitions Tour Exceptions Tour Functions G Tour Monitor ONO Tour Points OOO CFB CO 0 0 Oood0qo oor Control Level Permissions None View Update Description O E Early Alarm O E Facility O O Hit Twice Alarm e Inactive Alarm O Late Alarm O 10 Maximum Time Exceeded Alarm O Maximum Tour Time O O Out of Sequence Alarm
17. tour that is being started contains an input that is also found on another active tour A reader however 1s allowed to exist as a tour point on multiple active tours A tour with all disabled points cannot be started although a tour will be allowed to start with some disabled points Figure 15 shows a sample error message Chapter 3 27 Guard Tours operations Figure 14 Multiple Tours message YQ Tour point 01 1 16 DI is already on an active tour Figure 15 Sample Error message ES The tour cannot be started because all tour points are disabled qu P 2 Tour Nightly Tour not started Stop Tour When an operator wants to end a tour manually use the Stop function on the Tour Functions screen as shown in Figure 16 When a tour is stopped its status is changed to Inactive on the Tour Definition screen Figure 16 Tour Functions form Stop ons Tour Functions INIGHTLY TOUR lt GLOBAL gt Exception Codes To stop a tour you must provide the following information 1 Click the Tours drop down list to display all active or resumed tours Select the tour you want to terminate 28 Picture Perfect 4 5 Guard Tours User Manual 2 Optional If you want to specify a reason for stopping this tour click the Exception Codes drop down list to display all Exception Code descriptions Select an Exception Code description that describes why this tour is terminate
18. v Generate Verification Report v Guard Tours T Guard Tours History NOTE If your backup file is expected to exceed 2 GB the location where the file is to be stored MUST BE defined as a ucs Large File System to ensure that the backup file will be complete Under Include select Guard Tours or if you want to back up history select Guard Tours History 3 Under Save to select the media type Diskette Tape or Disk File 4 Click Execute to start the backup process If you chose to backup to Diskette or Tape a dialog similar to the following will display Chapter 4 37 Administrative functions Figure 29 Insert Diskette or Tape CE xi Y insert diskette 1 and press RETURN Coma i Backup x 4 insert tape 1 and press RETURN coc If you chose to back up to Disk File a dialog similar to the following will display Figure 30 Select Disk File E Select File almhistmp sql a apb sql E badge_index sql badgests sql basedbalt sql bdghistmp sql bdghisview sql country dat v File Name mybackup dat a ees 5 Ifbacking up to diskette or tape make sure that your backup media is write enabled If backing up to disk file make sure there is adequate space in the location where the file is to be stored When you have inserted the diskette or tape or selected the disk file click Ok to start the backup If you need to cancel the
19. you wish to increase or decrease the initial or maximum size of the tour definition table type n and press Enter You will be prompted to Enter the initial number of records Type the initial size ofthe Tour History table Do not include commas in this number The TOUR HISTORY table is fixed at 1000 records Is this acceptable y n Confirm the Tour History sizing by typing y and pressing Enter If your system has sufficient available disk space to hold the database you described it will display the following chart and create the database If it does not have enough free space you will be prompted to go back and re adjust the numbers you have entered to reduce the total size of the database Database Partition sizes Chapter 1 Installation Guard Tour database 2 Megabytes Free disk space 2252 Megabytes Creating tourdbs with size 2 Mbytes Creating tourdbs logical volume Creating tourdbs chunk of size 2040 KB Updating etc udev rules d 30 pp rules file for tourdbs Creating Guard Tours database tables Creating Tour History tmp table Updating System Config with Tour History size Creating PPSQL Tour report tables a Inserting the Tour History Report Category into the database Adding PPSQL and History Tour reports Adding Tour Manager to the database Adding INACTIVE alarm to the database Adding POINT DISABLED alarm to the database Adding NOT A TOUR POINT alarm to the dat
20. E point_state pointstate 1 10 STATE point_status pointstatus 1 12 STATUS FROM tour_point tour_definition point_type OUTER inputs OUTER reader point_state point_status WHERE tour_pointtour_number tour_detinition id AND tour_point point_type point type id AND tour_point input_id inputs id AND tour_point reader_id reader id AND tour_point point_state point_state id AND tour_point point_status point_status id ORDER BY 1 5 Rename New Category Ca Category Select a Report Tour Point Report Preset Tour Point Variable Report Preset Tour Definition Report Preset ee Tour History Reports The Tour History reports provide a historical account of the progress of a tour The report has its own query window where you can select the type of information you want from the Tour History table The rules for selection in the query window follow the existing Picture Perfect History Report guidelines Two reports are provided with the package Tour History Report and Tour History Archive Report See Figure 27 for a Tour History Query form 34 Picture Perfect 4 5 Guard Tours User Manual Figure 27 Tour Query History form Reports Import Archived Data Select a Report Category uncategorized Reports D Default Reports History Reports Alarm History Column Manager D Badge History rDisplayed Columns Available Col
21. Picture Perfect 4 5 Guard Tours P N 460203007B e ISS 17MAR10 Copyright Disclaimer Trademarks and patents Intended use 2010 GE Security Inc This document may not be copied or otherwise reproduced in whole or in part except as specifically permitted under US and international copyright law without the prior written consent from GE Document number 460203007B March 2010 THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE GE ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES LOSSES OR RISKS PERSONAL OR OTHERWISE INCURRED AS A CONSEQUENCE DIRECTLY OR INDIRECTLY OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT FOR THE LATEST DOCUMENTATION CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT WWW GESECURITY COM This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental GE and the GE monogram are registered trademarks of General Electric Picture Perfect product and logo are trademarks of GE Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Use this product only for the purpose it was designed for refer to the data sheet and user document
22. abase Updating database statistics please wait The Guard Tours package has been successfully installed Checking if need to update nls files Picture Perfect NLS Check 4 5 04 10 09 Copyright C 2000 2009 GE Security Inc Wed Sep 9 11 07 16 EDT 2009 Updating nls files Picture Perfect NLS Text Update 4 0 01 16 06 Copyright C 1994 2006 GE Security Wed Sep 9 11 07 16 EDT 2009 Comparing nls files in cas nls src en US devel Updating nls files in cas nls src en_US Building en_US NLS Text Update Finished Running cas bin fixperm on tmp tours perm file No errors detected cas bin fixperm finished Installing desired BASE OPTIONS product s was successful The Installation has completed At this point if you are installing on a Picture Perfect Enterprise subhost additional messages will be displayed Skip to Enterprise Installation on page 8 Otherwise messages similar to the following will display as the system files are updated The system needs to be rebooted for the changes to take effect Reboot the system y n y Note Ifyou need to restore the database use the restore sh utility 7 8 Picture Perfect 4 5 Guard Tours User Manual Picture Perfect Guard Tours package is installed Reboot your system and continue to Chapter 2 Tour setup and configuration Enterprise Installation In a Picture Perfect Enterprise environment Guard Tours is installed on th
23. and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These terms may appear in this manual A CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property A WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury vi Picture Perfect 4 5 Guard Tours User Manual Chapter 1 Installation This chapter covers the background information needed to successfully install your Picture Perfect Guard Tours package In this chapter rodenn seco bob orb aa eee ah Se Ee eS TAS GHON OVEFVIGW coca a wa aoe a et wee wae de eae eles Installing Guard TOUTS 50 ccs cece a et ee be a em ees 3 Picture Perfect 4 5 Guard Tours User Manual Introduction A guard tour is an inspection of your facility made by a security officer at specified intervals The officer stops at pre determined tour points along the way where he swipes a tour badge in a reader or turns a key in a key station so the system can track his progress Each time the officer reads a badge or turns his key in the station a tour point is hit A facility uses Guard Tours to monitor the progress of a security officer as they tour the facility premises and to
24. arm Monitor Each alarm message shows the type of alert generated and its location In most cases the Location field shows the tour point where the alert occurred However for Random tours Late Alerts will display a tour description in the Location field Use the responses and messages configured forthe base Picture Perfect system to respond to alarm alerts See Figure 25 for sample alarm alerts Note Tour alarm messages are generated using the facility of the Tour Definition The facility acts as a filter for these messages to the Alarm Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Figure 25 Alarm Monitor Sample Alarm Alerts Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Alarm Monitor il Q x So New Alarms 5 Total Alarms 5 Pisplay is now active Highest Priority 1 Priorit Alarm Description o POINT ON INACTIVE TOUR 01 1 00 READER TOUR EARLY ALARM 11 42 03 it GLOBAL TOUR LATE ALARM 01 1 00 READER 01 13 2005 11 43 45 is GLOBAL TOUR OUT OF SEQUENCE ALARM 0143 2005 11 44 50 is GLOBAL TOUR MAX TIME EXCEEDED ALARM NIGHTLY TOUR 0143 2005 11 46 46 it GLOBAL Chapter 3 33 Guard Tours operations Guard Tours Reports The Guard Tours package is installed with sample report
25. ation For the latest product information contact your local supplier or visit us online at www gesecurity com Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Prefacio daa loli E aie E cate E E E E saciee teem v Conventions sedin this doc ME sienai re a pees E A SITE NEAS v Safety terms MDI Sci id Wedel dra v a A A N sees 1 INTO UCTION e 6000 ii A A A A da aaa 2 Installation OVErViEW cion a aa di aii 2 Installing Guard Tours ss secede secre dea 3 Enterprise Msn irc A naanianss aged A a 8 Tour setup and CONTIGUIOHION 6 65 sssdewssw cd ctra 11 Configuring Picture Perfect cociloiiino casinos dar 12 Bleu A vans hes EE ENTO eos 14 Parameters Setup crio a a a Deere ea ees Masa eae bee ws arb a E E Dew asia 15 Input Point SETUP viii A Nes ce Oe eee We eee Hea eee eee eee 16 Operators Setup for Guard Tour Notice ccc cece eee nar 17 Alarms Setup 20000 A A il tebe tes 18 Tour Definition SETUP vor rr era E A sandenuaeteaeeas 19 Point Definition Setup 2d a 21 Exception Codes Setup A A ir ated 23 Guard TOUS Operations in aa ri 25 Tour FUNCIONS ascii as 26 Stant no okie isaac wa cue cue eatol owe teams eet baianard ba aee EEEE EEEE N 26 SLOP TOU scien OR 27 Suspend TOU ete es satin A bude aed Ava dione edd Dera aaa eae saan 28 RESUME Tol asta a A ii 29 Monitoring Tour Progress esc a ts 30 o O 30 NN II EEEE EE dah oaanbee 32 Guard Tours Reports eiii ari A A A aa 33 Pictur
26. clude a tour description as well as the alert condition The alarm routings are defined on the Alarms screen for each alarm Tour routing is not used for routing tour alerts Since the alerts are treated as Picture Perfect alarms they are logged to the Alarm History table not Tour History Transactions generated as a result of point hits that trigger the alerts are logged to Tour History The Alarm Monitor location field contains the tour point description Times for early and late alarms are assigned to tour points on the Point Definition screen The tour alert conditions are described as follows Early Alarm generated when a guard reaches a tour point prior to the early time scheduled for this point For Random tours the early time assigned to the first point is used for all points Late Alarm generated when a guard reaches a tour point after the late time for that point has expired For Random tours a tour description is displayed in the location field on the Alarm Monitor since it is not possible to determine which point should be hit next For Random tours late time assigned to the first point is used for all points Out of Sequence Alarm generated when a point is not hit in a pre determined sequence This alert applies only to Sequential tours Hit Twice Alarm generated when a point has been hit a second time Suspended Alarm generated when a point is hit on a Suspended tour Inactive Alarm generated when a point is hit on an
27. d 3 Click Execute E to stop the selected tour A screen as shown in Figure 17 indicates that the tour is stopped Figure 17 Stop Tour message Information WD Tour Nightly Tour stopped Suspend Tour Should a tour need to be suspended while in progress an operator may do so for a specified period of time or indefinitely When a tour is suspended for a specified period of time the tour resumes automatically when the time expires No operator input is required On the other hand if a tour is suspended indefinitely only an operator can resume the tour Figure 18 shows a sample screen of a tour that has been suspended for a specified period of time Any points hit on a suspended tour will generate a suspended alert if it is defined on the Tour Definition for the tour Figure 18 Tour Functions Form Suspend Tours a Tours Tour Definitions Exception Codes Point Definitions Tour Functions elo Start Stop Suspend Resume Tours NIGHTLY TOUR lt GLOBAL gt v Exception Codes AREA UNDER CONSTRUCTION lt GLO v Suspend Time S When a tour is suspended its status is changed to Suspended on the Tour Definition form To suspend a tour provide the following information 1 Click the Tours drop down list to display all active or resumed tours Select the tour that you want to suspend 2 Optional If you want to specify a reason for suspending this tour select the Exception Code
28. do not have the required permissions for the form Chapter 4 Administrative functions This chapter describes administrative tasks normally performed by the system administrator In this chapter Guard Tours Tables Back ccoo a obs 36 Guard Tours Schedule Backup 00 00 0c eens 39 Guard Tours History Archive 0 0 0 0 0 0c cee 40 36 Picture Perfect 4 5 Guard Tours User Manual Guard Tours Tables Backup Tour Definitions Exception Code Descriptions and Point Definitions are stored in database tables These definition tables must be periodically backed up to disk or tape by selecting Guard Tours from the Control Backup screen as illustrated in Figure 28 Guard Tour history can also be backed up however you can only use this backup to restore the history The Guard Tours History backup cannot be used for running history reports A history report can run only from history data obtained using the Archive option To perform a Guard Tours definition tables backup follow these steps 1 From the primary navigation Control menu select Backup Restore then click the Backup tab Figure 28 Guard Tours Backup form Backup Restore Operators Modes Routings Backup Restore Backup Events Backup Archive Restore 2 0 Backup Base Tables Advanced Other Tables Advanced Include Save to 7 Badge O Diskette Bass O Tape T History 8 Disk Fie Destination File Browse 1 Image EN
29. e Perfect SOLIREPOMNS 40 0 hie cca da A idad 33 Tour History RED Si a a it bd 33 RUNAINDA TOUR baina dt 34 Administrative TUNCHONG siii asis 35 Guard Tours Tables Backup iii ia ia daa 36 Guard Tours Schedule Backup ccc cece cece eee occ rr 39 Guard Tours History Archives 0 066 ods dice aras ab aden id a Hae BaP a ado BS 40 Troubleshooting and support 1 sicdicsacddec ens duriavecedrisasbacenss sad 41 Contacting technical SUPPOrt 6 ccc eee ener n eee nee e nent nent eeeeeees 42 iv Picture Perfect 4 5 Guard Tours User Manual Preface References to Picture Perfect 4 5 for AIX are subject to availability currently planned for late 2010 This manual describes the optional Picture Perfect Guard Tours package which requires that the base Picture Perfect system be previously installed and operational Read these instructions and all ancillary documentation entirely before installing or operating this product The most current versions of this and related documentation may be found on our website Note A qualified service person complying with all applicable codes should perform all required hardware installation Conventions used in this document The following conventions are used in this document Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books
30. e subhosts not on the Enterprise host The software automatically detects that it is being installed on a Picture Perfect subhost and will then install the necessary files on the Picture Perfect Enterprise host resulting in the following additional messages lt lt lt Picture Perfect Subhost detected gt gt gt Preparing to install Guard Tours package on network host bctottawa The network host installation requires that etc hosts files on the Network host contains the following entries respectively etc hosts file contains the entry 3 137 174 214 bctwunan and ssh trust between Network host and subhosts have been configured Checking for remote database connectivity on bctottawa and bctwunan OK Check for secure shell access on network host bctottawa OK Verifying that Picture Perfect base system is installed OK Check that Guard Tours isn t already installed on the network host OK Checking for free space in cas filesystem Calculating free space on bctottawa in cas The following parameters can be adjusted as needed Number of tours expected Number of tour history transactions before archiving The TOUR DEFINITION table can grow from 100 to 110 records Is this acceptable y n y Host Database Partition sizes Guard Tour database 2 Megabytes Free disk space 2233 Megabytes Creating tourdbs on host bctottawa with size 2 Mbytes Creating tourdbs logical volume
31. edundant environment the backup host will track the progress of tours along with the primary host but will not issue alarms or generate tour history as these functions are performed by the primary host Ifa failover should occur during the progress of a tour the backup host will become the primary host and will continue the tour performing any required alarm generation or tour history logging functions The tour package must be installed on both the primary and backup host on a Redundant Picture Perfect system When installed in a Picture Perfect Enterprise environment the software automatically detects that 1t is being installed on a Picture Perfect subhost and will then install the necessary files on the Picture Perfect Enterprise host After installation is complete Guard Tours can be installed on other subhosts if desired You do not need to install Guard Tours on the Enterprise host The tour history generated from the subhosts is automatically updated to the Enterprise host which as a result contains all of the tour history transactions from all of the subhosts Each subhost runs Guard Tours individually but the tour history is kept globally on the Enterprise host from which this information can be archived and history reports can be run Installing Guard Tours To install Picture Perfect Guard Tours after the base system has been installed do the following 1 2 Linux AIX Linux AIX Log on as ppadmin and open a terminal wi
32. enu select Inputs Outputs then the Inputs tab Define the inputs to be used as tour points by selecting the appropriate Tour radio button Do not assign an input group to the input unless you want to trigger an output group when this point is hit 2 Set the routing to None since all tour transactions use the routing assigned on the Tour Definition form Note Tour Point inputs cannot be assigned as door inputs or exit buttons they are only used for Guard Tour points Figure 6 shows an example of an Inputs screen Figure 6 Inputs form BA Inputs Outputs EEE OKO Facilities Micros Inputs Outputs Doors And Readers Elevators Alarms Time Zones Input Groups Inputs Output Groups Outputs Input Group Events Output Group Events m SRTR E Q amp Bx og gt x 20 Inputs Routing Description 9 1 16 Tour DI Facilty GLOBAL ece Y ES Input Group BADGE HISTORY OVERFLOW 6 ees A Input Normal Tour 7 O Elevator Address 6 M Input Enabled gt Mic icro M Normally Closed MICRO 9 SCHWINN BUILDING lt w A Onto Off Delay Time o Off to On Delay Time sj l o Results 1 records Save operation completed successfull Chapter 2 17 Tour setup and configuration Operators Setup for Guard Tour No
33. es drop down list to display all exception code descriptions Select an Exception Code that describes why this tour is to be resumed 3 Press Execute to resume the tour A message as shown in Figure 2 is displayed to indicate that the selected tour has been resumed 30 Picture Perfect 4 5 Guard Tours User Manual Figure 21 Resumed Tour message Information QU Tour Nightly Tour resumed Monitoring Tour Progress Tour progress can be monitored by an operator using the Picture Perfect Tour Monitor and Alarm Monitor Tour transactions such as tour Start Stop Suspend Resume and tour point hits can be displayed on the Tour Monitor Tour alerts that are processed as alarms are displayed on the Alarm Monitor Tour Monitor From the primary navigation Monitors menu select Tour Monitor See Figure 22 Note Tour activity messages are generated using the facility of the Tour Definition The facility acts as a filter for these messages to the Tour Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Figure 22 Tour Monitor 0 Tour Monitor j ta Al Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Tour Monitor Tour Monitor ll AMY Qo Activity Type Status Device Date Device Time Tour Descrip
34. ility I Permission Profile BOCA My Facility Permissions 3 GLOBAL All Facility Permissions 8 Click Find to locate the appropriate Permissions record for example System Administrator Assign the Facility Permission Profile defined in step 3 through step 6 to this Permission for each facility required 10 Click Save 11 To begin using Guard Tours select Tours from the primary navigation Packages menu Figure 3 Tours User Interface Applet Viewer com ge security avatar Avatar class E Applet ile Access Monitor Configuration Control Report Packages setup Window iO Tour Definitions Exception Codes Point Detnions Tour Functions IAayB xo 7 gt X oe Tour Definition Description Maximum Tour Time min Hit Twice Alarm i Suspended Alarm Results Drecords Clear is now complete 14 Picture Perfect 4 5 Guard Tours User Manual Badge Setup A guard tour can only be started by a tour type badge that has been defined on the Badges screen as tour type in the selection list for the Start option in the Tour Functions screen If your facility uses readers as tour points the badge that starts a tour must be used to generate a p
35. ndow Type the following to shut down Picture Perfect cas bin profile rc pperf k Switch users to root by typing the following command Enter your root password and then press Enter Chapter 1 Installation Insert the Picture Perfect v4 5 Installation DVD into your server Wait for the DVD ROM LED to stop blinking before proceeding Unmount the DVD by typing the following command umount media pp45 Mount the DVD by typing the following command mount dev dvd media mount v cdrfs r dev cd0 mnt Change to the root directory by typing ca Enter To display a list of installation options type media Linux INSTALL o mnt AIX INSTALL o You will receive messages similar to those shown below followed by a list of packages Picture Perfect CD ROM Installation 4 5 04 10 09 Copyright C 1989 2009 GE Security Inc The following BASE OPTIONS product s are available Prod Name and Descriptions 4 Picture Perfect 4 5 Guard Tours User Manual 0 base Picture Perfect Base package 1 graph Picture Perfect Graphics Monitoring and Control package 2 image Picture Perfect Imaging package 3 impexp Picture Perfect Import Export package 4 netlan Picture Perfect Network System Host package 5 pprs Picture Perfect Redundant System package 6 subhost Picture Perfect Network System Subhost package 7 tours Picture Perfect Guard Tours package 10 11 Enter product number s
36. oint hit at the reader It should be noted that a tour type badge does not unlock a door when it is presented to a reader It simply saction which is processed by the system A tour type badge can only be used badge reader and the reader does not require additional setup for use with a Tour type badges are displayed generates a guard tour type tran in a normal non keypad single tour type badge To set up a tour type badge 1 From the primary navigation Access menu select People then the Personnel tab 2 Click the Badge Manager tab and enter the necessary badge information for a guard tour type badge It is not necessary to assign categories since a tour type badge cannot unlock a door 3 On the Options tab select the Tour Badge option 4 Save the Personnel record Repeat these steps for all the tour type badges in your system See Figure 4 for an example of a Personnel screen Figure 4 Personnel Form Badge Manager People Badges Places Y Personnel Personnel Type Departments Last Name Fi Vince Carcill a gaxoa gt X 20 Personal Address Properties Category Manager Badge Manager UserFields Notes Assigned Badges Available Badges Description BID_ Status Description BID Status E vince test 15417 Active Gla Y vince test 44444 Lost GLOB Le La alba Badges Dates Options No
37. orm Figure 8 for each tour alert to be reported These alarm descriptions are included in the various alarm list boxes on the Tour Definition form Two specific alarm descriptions are added to the Picture Perfect alarm database at installation time Point On Inactive Tour and Disabled Point Alarm Alarm instructions cannot be assigned to these alarms therefore if responses are required on the Picture Perfect Alarm Monitor for these alarms they must be entered by the operator Figure 8 Alarms form Facilities Micros Inputs Outputs Doors And Readers Elevators Alarms Time Zones Alarms Alarm Colors Alarm Events Alarm Messages Alarm Responses Description POINT ON INACTIVE TOUR NOT A TOUR POINT TOUR SUSPENDED Pr CHgxs 7 gt a Alarm Description instructions Description TOUR SUSPENDED Facility GLOBAL Priority ft Route Definition Alarm Routing MONITOR AND HISTORY GLOB w online No Yes Inhibit Schedule Changes O No Yes Immediate Reset Input Ono O ves immediate Dial Required Ono Yes Reset Outputs 8 Auto Reset Outputs Manual Reset Outputs Duration Reset Outputs Color Picker Change Colors Color Sample Background Foreground Save operation completed successful
38. r Monitor Performance Monitor Log Monitor Tour Monitor Tour Monitor i a07 ro J Activity Type Status Device Date DeviceTime Tour Description Point Description Area Description Employee Employeeld Suspend Time Facility Tour Stopped N A 01 11 2005 18 04 09 Nightly Tour N A N A N A N A N A GLOBAL Tour Resumed NIA 01 11 2005 18 03 28 Nightly Tour N A N A NIA NIA N A GLOBAL Tour Suspended N A 01 11 2005 18 02 35 Nightly Tour N A N A NIA NIA 2 GLOBAL Tour Started N A 01 11 2005 18 01 40 Nightly Tour N A N A Kesian 12345 NA GLOBAL If the tour had been resumed or stopped automatically the date time stamp would have been followed by the word Automatically Tour Points Hit Messages When a tour point is hit a message is generated to indicate the status of the hit If the point hit does not fall into any of the alert conditions the status for that hit is indicated as OK If any of the alert conditions apply to the hit the status is indicated as ERR and an alert is generated For each point hit whether it is OK or ERR the following information is provided Activity TypeStatus OK or ERR Date Time stamp Tour Description Point Description If the point hit is a reader the following additional information is displayed Area Description Employee Employee ID Suspend Time Facility See Figure 24 for a sample screen of tour point hit messages that will be displayed on the Tour
39. s You can customize your reports to suit your facility s needs Picture Perfect SQL Reports The PPSQL reports deal with the configuration of the Guard Tours package The pre defined reports included with the package are Tour Definition Tour Point and Tour Point Variable These reports provide information about the tour and points setup If you prefer you can customize the PPSQL reports by setting up only the information appropriate for your location to appear in the report See Figure 26 for a Tour Point SQL report form Figure 26 SQL Tour Point Report Reports Report Events Reports Import Archived Data Select a Report Category B Uncategorized Reports y Detautt Reports History Reports D Alarm History Ly Badge History LD Operator History adanaxYs 80 SQL QueryParameters View Results Header Footer SQL Keywords and Operators Table Hames SELECT alarm SELECT FROM i alarm_color FROM alarm_event WHERE alarm_history C Tour History ers SQL Variables alarm_instruct dal Column Names Stextllabel Stacilty_set Ssingle_choicellabellquery Smultiple_choicellabellquery Shost_date E Lal Enter SOL Statement SELECT tour_definition description 1 20 TOUR_DESC point_type pointtype 1 10 POINT_TYPE a inputs description 1 1 SJINPUT_PT_DESC reader description 1 15 READER_PT_DESC tour_point sequence_no tour_point early_time EARLY tour_point Jate_time LAT
40. s drop down list to display all Exception Code descriptions Select an exception code that describes why this tour is to be suspended Chapter 3 29 Guard Tours operations 3 Inthe Suspend Time field enter the number of minutes for which the tour is to be suspended If this field is left blank the tour will be suspended indefinitely 4 Click Execute E to suspend the tour A message as shown in Figure 19 is displayed to indicate that the selected tour is suspended Figure 19 Suspended Tour message Information 4 Tour Nightly Tour suspended Resume Tour A tour that has been suspended indefinitely can be restarted only by using the Resume option on the Tour Functions screen and only tours with a suspended status can be resumed When a tour is resumed its status is changed to Resumed in the Tour Definition screen Figure 20 shows a sample screen of a tour that has been resumed Figure 20 Resume Tour Functions form Tour Definitions Exception Codes Point Definitions Tour Functions EN Start Stop Suspend Resume Tours NIGHTLY TOUR lt GLOBAL gt v Exception Codes EXCEPTION CODE 2 lt GLOBAL gt v To resume a tour you must provide the following information 1 Click the Tours drop down list to display all suspended tours Select the tour that you want to resume 2 Optional If you want to specify a reason for resuming this tour click the Exception Cod
41. separated by to select q to quit To select the Picture Perfect Guard Tours package select the appropriate number for the tours product and press Enter Your package selection will now be displayed and you will be asked to confirm You have selected the following product s 7 tours Picture Perfect Guard Tours package Is this correct y n y To make a different selection type n and you will be returned to step 9 of this section where you will be prompted again for your selection To continue the installation type y or press to accept the default y The installation will begin and messages similar to the following will appear on the screen Installing tours Picture Perfect Multi package Installation 4 5 04 10 09 Copyright C 1989 2009 GE Security Inc Installing from image in media Linux pp Do you want to install the Picture Perfect TOURS Package y n y Type y and press to confirm that you want to install the Picture Perfect Guard Tours package You will see messages similar to the following Picture Perfect NLS Text Save 4 0 01 16 06 Copyright C 2000 2006 GE Security Wed Sep 9 10 45 44 EDT 2009 Saving nls files Saving nls files in cas nls src en US Saving nls files in cas nls src en US devel Saving help files Saving help files in cas help ar SA Saving help files in cas help ar SA devel NLS Text Save Finished 12 13 Picture Perfect TOURS Package Installa
42. t tour Any subsequent point 21 22 Picture Perfect 4 5 Guard Tours User Manual following the first point can be enabled after the tour has been started However enabling the first point while the tour is already active will take effect the next time the tour is run Points that are disabled prior to starting a tour will not be included in the total point count for that tour Points can also be disabled after a tour is active This applies to points that have not yet been hit If the status of a point is HIT disabling this point will take effect the next time the tour is run Point Type Reader or Input Each tour point must be either a Reader or Input Only tour type inputs can be selected as tour points Sequence Number a number assigned to a point in a Sequential tour indicating the order in which a point must be hit in order for it to be counted as a valid hit If you need to insert a point between two previously defined sequence numbers the system will ask you to re sequence the existing points The new point will be inserted in the correct sequence position and the rest of the points will be re sequenced It is not necessary to assign sequence numbers for points on Random tours Early Time shortest interval of time in minutes needed to reach a tour point from the point immediately before it If the current point is hit before the early time an early alert can be generated As stated previously in the Tour Definition section for
43. tes LA Temporary E Limited Usage Court M4 Tour Badge Chapter 2 15 Tour setup and configuration Parameters Setup Tour History Size is determined at software installation This size indicates the number of tour history records that will be inserted into the Tour History table before an archive is required To view this setting from the primary navigation Setup menu select System Parameters then click the History tab Note This number must be consistent with the size selected at the time of installation Attempting to change the size at this point will involve changing the physical size of your database Contact a GE Security technical support representative prior to changing this value Figure 5 Parameters Form 88 System Parameters System Parameters Printers Imaging Terminals Badge Designs Custom Lists Custom Forms System Parameters Cra aos OS icasidb backup B Parameters Alarms Badging History Routing Max Records Advanced Features vel y Size E gt Results 1 records 16 Picture Perfect 4 5 Guard Tours User Manual Input Point Setup If your facility uses digital inputs as tour points they must be specified as tour point inputs prior to being assigned to a tour 1 From the primary navigation Configuration m
44. tice A message can be generated to notify an operator when a suspended tour is automatically resumed In order for an operator to receive notification that a tour is resumed the operator record must be configured to receive such a notice To configure the operator record to receive a Guard Tour notification 1 Select Control Operators to bring up the Operators form as shown in Figure 7 2 Click Receive System Notifications Figure 7 Operators form 3 Operators Operators Modes Routings Backup Restore application Access Secure Y Operators Permission Groups Permissions System Permissions Profiles Facility Permissions Profiles Form Profiles o EEE IESO michaelt 4444 mer geee Operators Vince 0004 User Name View Only Oper 12211 Systems Adminstrator Employee Id Login Id 0000 install Locale English in the United States Time Zone HOST lt GLOBAL gt Facility GLOBAL Permission System Administrator lt GLOBAL gt I Receive Alarm Alert _ Receive Reset Alarm Alert KE TCE 7 yatem Notifications Results 5 records 18 Picture Perfect 4 5 Guard Tours User Manual Alarms Setup A tour point can generate an alarm when certain alert conditions occur A separate alarm Description must be assigned and defined on the Alarms f
45. tion Point Description Area Description Employee Employeeld SuspendTime Facility N A 18 04 09 N A N A N A N A N A Tour Stopped 0111 2005 Nightly Tour GLOBAL Tour Resumed NIA 0111 2005 18 03 28 Nightly Tour N A NIA NIA NIA NIA GLOBAL Tour Suspended NIA 01 14 2005 18 02 35 Nightly Tour N A N A N A N A 2 GLOBAL Tour Started N A 0111 2005 18 01 40 Nightly Tour N A N A Kesian 12345 N A GLOBAL Tour Functions Messages Tour function messages indicate if a tour was started stopped suspended or resumed A Tour Started activity type message indicates which tour is started date time stamp and the last name of the guard assigned to the badge that started the tour A Tour Suspended activity type message indicates which tour is suspended the time period of the suspension or if it was suspended indefinitely A Tour Resumed activity type message indicates which tour is resumed and whether the tour was resumed automatically or by an operator A Tour Stopped activity type message also indicates which tour was ended and if a tour was ended automatically or using a user Chapter 3 31 Guard Tours operations interface Figure 23 shows sample messages for each tour activity type In this example the tour was resumed and ended by an operator Figure 23 Tour Monitor Function messages 9 Tour Monitor iii i am al Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor Use
46. tion Version 4 5 04 10 09 Copyright C 1989 2009 GE Security Inc The Guard Tours System Installation Procedure The installation performs the following steps 1 Ensures that the Picture Perfect base system is installed Determine if there is adequate disk space 2 3 Creates the necessary database space 4 Loads the Guard Tours Software 5 Creates the necessary database tables When this script asks you questions a default answer is shown in brackets next to the question To use the default answer press lt Enter gt in response to the question Otherwise type one of the other suggested responses n means no and y means yes Continue the installation y n y Type y and or press to continue or n to abort the installation The following messages will be displayed as part of the installation process Verifying that Picture Perfect base system is installed OK Checking for free space in cas filesystem Reading Guard Tours files from media a This may take several minutes Extracting files from media The files have been read from the media Starting the Informix database Done Calculating free space on cas The following parameters can be adjusted as needed Number of tours expected Number of tour history transactions before archiving The TOUR DEFINITION table can grow from 100 to 110 records Is this acceptable y n y
47. transactions 2 Updating System Config with Tour History size on network host fr2 Adding Tour History Refresher to the database on network host fr2 Adding History Tour reports on network host fr2 Updating database statistics on network host fr2 please wait statistics updated The Guard Tours package has been successfully installed If you are installing on additional subhosts the host files will be detected and a message similar to the following will display The Guard Tours Package is already installed on the network host fr2 Adding Tour History Refresher to the database on network host fr2 The Guard Tours installation has completed successfully Chapter 2 Tour setup and configuration In order to start a tour it must first be defined in the system All of the tour points must be identified and assigned to a specific tour This section deals with tour setup and configuration In this chapter Configuring Picture Perfet cono a ds 12 Badee Sep a a a a da las 14 eto a e A II Tra dnote raccha dh Faas 15 input Foini SENO a a a a 16 Operators Setup for Guard Tour Notic ooooooooocommmm mm o 17 A 6d See BO 1 ae Bae He ed God eS 18 Tour DIERON Sep A Ses abe Shad bbb Heed cad Bs 19 Point DERRIDA EKER OR REN Cae 21 Exception Codes SOD a caged ds 23 12 Picture Perfect 4 5 Guard Tours User Manual Configuring Picture Perfect Prior to running the Guard Tours package the page and control level
48. umns D Operator History Tour Definition Unique ID D Tour Histor Tour Action Last Name i Point Action S Comment Point Type UTC Date Host Date E UTC Time Host Time Device Date Device Time Onerator Date Category Selecta Report Tour History Report Mill Query Tour History Archive Report Mill Query Date and Time Range Daily Continuous Date From Through Context eta Last Hame Running a Tour Report To run a Tour History report 1 2 From the Reports menu select the Reports menu item then click the Reports tab From the Select a Report Category list pane select the category for the type of report you are running for example History Reports then click Tour History The Select a Report list pane displays all existing reports To open an existing report select it from the Select a Report list pane then from the toolbar click Run 2 If you are running a History report the Query Parameters window displays where you can enter the desired criteria for your report Enter the criteria and click Submit From the View Results tab click Print to display the Print Preview page From this window you may Save to pdf or Print to your local printer Click Save This icon will not be available if all required information is not entered or if you
49. urs operations In this chapter Tour Funcions 2 eta eee eed ees ee bee 26 Momtoning Tour PORTERS ad 30 Guard Tours Report ccsa eerie ran oud See kee bk Hd We 33 26 Picture Perfect 4 5 Guard Tours User Manual Tour Functions Start Tour Guard tours are started by opening the Tour Functions form Figure 12 and clicking Execute After a tour is started its status is changed to Active on the Tour Definition screen Figure 12 Start Tour form ELE Tours Tour Definitions Exception Codes Point Definitions Tour Functions Jo Start Stop Suspend Resume Tours X X To start a tour you must provide the following information 1 Click the Tours drop down list to display all inactive tours Select the tour you want to start 2 Click the Badges drop down list to display all tour type badges Select the badge that will perform the tour 3 The Comment field is an optional field used to enter further identification for the officer executing the tour 4 Press Execute to start the selected tour A notice as shown in Figure 13 is displayed to indicate that a tour has been started A Start Tour message is routed based on the assigned tour routing Figure 13 Start Tour message Information W Tour Nightly Tour started Multiple tours with the same inputs defined as tour points cannot be active at the same time A warning message Figure 14 is displayed if a
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