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AVG Network edition (User Manual)

1. a o Ea I E earance f 4 E Schedule settings How to scan What to scan _ Ignore faulty conditions F Enable this task Identity Protection Virus Vault a Name Scheduled scan _ E PUP Exceptions fE Anti Spam Schedule mung 6 Online Shield Run every uf LinkScanner 1 Hour s v a Scans cl Schedules Run at a specific time interval Try Selected days 12 00PM is i N T Mon P Tue v wed Thu El Fri F Sat M Sun i Action based E New schedule FS EJ minutes delay ma Delete On computer startup v z Resident Shield Advanced schedule options Cache Server V Run on computer startup if task has been missed Anti Rootkit M Run even if computer is in low power mode Update User can stop a running task Remote Administration v User can pause a running task no timeout X Product Improvement Programme o m r O mma a a ee In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new dialog will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologie Z o All rights reserved Select objects to which the configuration will be copied Use the checkbox at the bottom of this dialog to set mandatory flag for the configuration of the target objects Note When copying the configuration to the shared settings
2. 5 License Ignore faulty conditions Infections w Identity Protection Move to Vault gt Virus Vault v j ith PUP Exceptions a Mark subject with Online Shield INFECTION if LinkScanner PUP wi Scans a H Schedules Move to Vault x 5 E mail Scanner M Mark subject with Alert manager m f Resident Shield SPYWARE i Cache Server Wamings 5 Anti Rootkit ae Update Move to Vault X ti Remote Administration a Mark subject with S f Server components WARNING t Anti Spam Server for MS Exchange E E E mail Scanner for MS Exchange routing TA a Information i z Detection actions None i Mail Filtering z 45 E mail Scanner for MS Exchange SMTP TA a V Mark subject with E E mail Scanner for MS Exchange VSAPI INFORMATION i Document Scanner for MS SharePoint i EJ Product Improvement Programme Ol Dat OK al tony AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava In the Detection actions sub item you can choose automatic actions that should take place during the scanning process The actions are available for the following items e Infections PUP Potentially Unwanted Programs Warnings Information Use the roll down menu to choose an action for each item
3. m aa E Appearance E License Events list nM i E Ignore faulty conditions Overview of the enabled event actions Parameter settings can be changed only in the specific action w4 Identity Protection leaf nodes of the Alert manager subtree item 4 Virus Vault 5 PUP Exceptions E AntiSpam a Language used to display the default texts of rules English 8 45 Online Shield LinkScanner Event E mail NTeventlog AVG Dat a f Scans Virus Vault object added No No No a i Schedules Virus Vault object removed No No No 5 E mail Scanner Virus Vault object restored No No No t Threat found No No No f Sending to e mail Scan started No No No i 5 Record to NT event log Scan finished No No No i Sending to AVG DataCenter Update started No No No Resident Shield Update checked No No No Cache Server Update finished No No No Lf Anti Rootkit AVG startup No No No E update AVG shutdown No No No 6 5 Remote Administration AVG component was unexpectedly terminated No No No i Product Improvement Programme License number changed No No No Identity Protection a malware was detected No No No Identity Protection the allowed list was changed No No No Identity Protection an object was restored from the quarantine No No No 4 m r m r FON Default e ok Cancel Apply The sub tree items are as follows Sending to e mail This sub tree item enables you t
4. On the left choose which groups should be included and on the right choose individual stations for the report Report customization Please enter parameters of the report Parameter Value Minimum count o 0 IP address start Type of Chart Pie chart Grouped by If there are additional parameters available for the selected report fill in the requested values or leave the default values For more information on templates see the Report templates section above Once ready press the Next button AVG Internet Security Busi Edition 2011 2011 Copyright AVG Tec Data columns Select columns to be included in the report V AVG version Move up V7 Virus base version Operating system Move down V Last contact V IP address Move to bottom Domain n F MAC address E Select al List of columns to be induded in the report The greyed columns must be always part of the report The list order determines the order of columns in the final report In this dialog choose which columns you wish to include in your report Click the Select all button to include all columns or use the Select default button to keep the default one To change the order of the columns first select the desired column you wish to move and choose the appropriate action Move to top moves the selected column to the first place Move up mov
5. If you suspect or know that a file or files were incorrectly marked by AVG as infected or dangerous on one of your stations you can use this function to send such file s for virus analysis to AVG VirusLab If you wish to receive results of the analysis please provide a working e mail address in the available field To confirm and send the sample s click the Send button You can also save the chosen sample to a folder in an encrypted form with the Save button for later processing e g manual sending via e mail etc Note This function is available only for AVG 2011 stations Show Firewall log will show the Firewall communication log from the selected station e Show events of the selected station will show events related to the chosen station Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AVG Technologies company for analysis If you have received a customized configuration file from AVG Technical support please dick here to apply it Gathering the diagnostic data may take a few minutes so please be patient ne Cli
6. In this final step fill in the login details for your remote station s and click Add button You can enter multiple logins The AVG Agent settings section contains the following options Delete AVG Agent after AVG is installed this option will automatically remove the AVG Agent from the station once AVG is successfully installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this option will automatically remove the AVG Agent once AVG is successfully installed also from stations where the AVG Agent cannot be installed automatically not recommended Once done click Install button to begin remote installation You will be able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Also on Windows XP SP2 Windows 7 Vista or possibly higher wth Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies Cz o All rights r
7. Ignore faulty conditions a Identity Protection gt z ir Va Scanning properties PUP Exceptions Ww Use Heuristics Online Shield v Report Potentially Unwanted Programs and Spyware threats LinkScanner Report enhanced set of Potentially Unwanted Programs Scans v Scan inside archives Schedules Reporting Ma E mail Scanner Automatic actions over following reports could be specified under Detection actions Alert manager subkey These reports are of the Information severity Resident Shield Report password protected archives Cache Server K i Report password protected documents Anti Rootkit a Updat Report files containing macro EEA E Report hidden extensions Remote Administration Server components Anti Spam Server for MS Exchange E mail Scanner for MS Exchange routing TA E mail Scanner for MS Exchange SMTP TA E mail Scanner for MS Exchange VSAPI ocument Scanner for MS SharePoint i i Detection actions Product Improvement Programme oe sla The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check
8. Alert manager Proactive scan incoming messages Resident Shield a V Scan RTF Cache m Number of scanning threads 0 d ate Cannot be set in the shared settings Remote Administration Scan timeout 180 seconds Server components Scanning properties i Anti Spam Server for MS Exchange WW Use Heuristics __ E mail Scanner for MS Exchange routing TA Y Report Potentially Unwanted Programs and Spyware threats E mail Scanner for MS Exchange SMTP TA S E mail Scanner for MS Exchange VSAPI _ ga 4 Document Scanner for MS SharePoint i Product Improvement Programme E mail attachments reporting Automatic actions over following reports could be specified under Detection actions subkey These reports are of the Information severity Report enhanced set of Potentially Unwanted Programs Scan inside archives S _ Report password protected archives Report password protected documents Report files containing macro E Report hidden extensions poan hla O 4 The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scan settings section Background Scan you can enable or disable the background sc
9. Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AVG installation script Creation of installation script and batch for installation from CD or network folder V Advanced mode Option for detailed settings of all installation parameters It includes logging level AVG Agent service port selection of AVG components to install uninstall etc sas e m The dialog window offers the selection between two options for creating and using the installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and transferring them to a new one Creation of AVG installation script This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 5 3 Remote Network Installation Remote AVG installation Step 1 10 Remote installation of AVG is available for the following operating systems Windows 2003 Server SP 1 Windows XP
10. v Remote administration AVG DataCenter connection string VM W7X86PADMIN 4158 Username Password E Add new station into group Custom update server Update Server address http VM W7X86PADMIN 4158 avgupdate The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Select components Step 5 7 Choose installation components If no component is selected AVG will be installed according to default settings Install AVG with default settings Select installation components E AVG 2011 Che k i 5 pide slat you wish to install or uncheck t ish to uninstall B Gadgets E The symbols have the
11. Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 2011 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote administration settings Step 5 8 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration V Remote administration AVG DataCenter connection string VM W7X86PADMIN 4158 O Usemame 7 Password 7 Add new station into group http VM W7X86P ADMIN 4158 avgupdate The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologi
12. AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava LDAP credentials x Credentials to log in as another user to another domain Domain g domain com perena o ooo Username meo Password m Import data into the database from a folder To do so tick the Import data into the database from folder checkbox The folder selection field becomes available Choose your backup folder by clicking this button mum and find the folder where the original files for import are stored If you are currently upgrading from the former 9 0 version you can import your AVG DataCenter 9 0 data in this dialog For more information please consult Importing Stations and Settings from AVG DataCenter 9 0 chapter Note AVG Admin Server creates by default automatic database backups to the following folder C Documents and settings All users Application Data AVG10 Admin Server Data AutoDatabaseBackup Therefore if you have previously used AVG Remote Administration and wish to use former database backup you can find the backup files there unless you switched the backup feature off The folders are named in the format YEAR MM DD TIME for easier differentiation Confirm your choice by clicking the Next button 3 9 DataCenter Role Server Access In this step you can optionally check the Username and Password checkboxes and fill in your pref
13. Remote AVG uninstallation te In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed e Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal The installation options Step 4 8 Choose options and behaviour of the AVG setup m Setup parameters I Enable Windows Firewall after installation 7 Reboot the computer after finishing AVG 2011 setup if needed IV Display a notification message regarding scheduled system restart on the remote computer 10 minutes delay Select type of installation progress visibility hidden installation sd m Setup properties 7 Where to install default setup path Setup language Brazilian Portugese Y I Select folder where AVG 2011 setup LOG file will be stored default in
14. Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The AVG Agent password section contains a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote stations without knowing the password The password is related to the AVG Agent service only and it does not AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava influence any other remote station settings Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Note The installation process on the station is hidden i e a logged user wil not be able to interfere with the installation progress Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges On stations running the MS Windows XP Home the AVG installation must be done manuall
15. You must choose a folder into which the update files will be downloaded and stored If the folder does not exist you will be asked if you want to create it Click this button to select the folder Once finished click the Next button to continue 3 10 1 Update Servers am AVG Adm UpdateProxy role Configuration of update servers Select web servers from which AVG Admin Server should download the update files Update servers http update avg com softw 90 update FZ http backup avg cz softw 90 update Edt Move Down IV Allow downloading of Anti Spam updates Help lt lt Back Cancel This dialog lets you choose update servers from which the update files will be downloaded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration If you for some reason do not wish to download Anti Spam updates uncheck the Allow downloading of Anti Spam updates item Note This checkbox indicates that Anti Spam updates wil be downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter If you need to change any of these servers you have the following options Press the Add button to define additional update server AVG Internet Security Business Edition 2011 2011 Copyright AVG T
16. fE PUP Exceptions ana online Shield a El Certify messages E LinkScanner ai The message does not contain any threats E a Scans a i Schedules g x E E mail Scanner Logging i as 5 Alert manager wi Log file sze chs MB F Resident Shield a 3 f Cache Server Scanning prope E Anti Rootkit v Use Heuristics o 4 Update V Report Potentially Unwanted Programs and Spyware threats 5 Remote Administration Report enhanced set of Potentially Unwanted Programs a g Server components V Scan inside archives _ Gide Anti Spam Server for MS Exchange e i E mail Scanner for MS Exchange routing TA E mail ee db ified i Wz ion action Automatic actions over following reports could be specified under Detection actions i E oe a a subkey These reports are of the Information severity fE Mail Filtering gf E mail Scanner for MS Exchange SMTP TA E Report password protected archives G45 E mail Scanner for MS Exchange VSAPI E Report password protected documents B Document Scanner for MS SharePoint Report files containing macro E Product Improvement Programme Report hidden extensions The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language Certify messages check this if you wish to add a certification note to all scanned messages You can customize the message in the next field The Logging settings sectio
17. AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote AVG installation Step 1 5 Remote installation of AVG is available for the following operating systems Windows 2003 Server SP 1 Windows XP SP2 or higher The Wizard first will install and start AYG Agent service on the remote computer and then transfer the AVG installation files The installation itself will be performed by this service PLEASE NOTE Remote installation on stations with Windows XP Home operating system requires manual installation and start of AVG Agent service only if it s not yet running AYG Agent service can be installed and started manually by executing the following command avgagent exe install start Remote installation of AVG requires allowing the following services and ports 1 Ping ICMP type 0 Incoming echo request 2 File and printer sharing i e TCP ports 139 445 and UDP ports 137 138 simple file sharing turned off 3 Remote Procedure Call TCP and UDP port 135 4 Communication on TCP port 6150 for communication between this Wizard and the AVG Agent service For proper remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG
18. AVG Internet Security Business Edition 2011 User Manual Document revision 2011 02 11 2 2011 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecek ics muni cz gt This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Contents 1 INtroduction e tt ccrccssccccceecnnnceceeneeennneneeeeeeenenne eee ee nee eee eee ANN AAAA eee ANAA eee 8 1 1 AVG Internet Security Business Edition SChemMe lt ireisttsteete eet eeteeee eet neta eee eee eee eees enna eeaes 8 1 2 Key features and FUNCTIONS serrtrteteeet tee t eee t teeta neta eee e neta nena eee e a eee eee a eee an ees ne eea nena nett ne 9 1 3 Operating Systems Supported virttrtteeett eee eet teeter eee reer ee reer ener rete entre eee eers 10 1 4 Minimum Hardware Requirements strrteettteeee eee e ete e eee ee eee eee e ener ese e eee e eee e erent eee 11 1 5 Recommended Hardware Requirements ssssttesreeeeeeeet esses eee eeeee nets eeeeeeeeen essa nese eeeaneneees 12 1 6 Network REqQUIreMENtS srrereeet eset eee teense eee e e
19. AVG Settings o Edit AVG Settings use this link to open dialog with advanced settings of your local AVG All changes made here will be reflected also to the local AVG installation o Load and edit A VG settings if you already have an AVG configuration file pck use this button to open it for editing Once you confirm your changes by the OK or Apply button the file will be replaced with the new settings AVG Firewall settings o Edit Firewall configuration use this link to open dialog with Firewall settings of your local AVG All changes made here will be reflected also to the local AVG installation o Load and edit Firewall configuration if you already have a Firewall configuration file pck use this button to open it for editing Once you confirm your changes by the OK or Apply button the file will be replaced with the new settings AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Load Options o Load a saved settings to AVG use this link to open an AVG configuration file pck and apply it to the local installation of AVG Store Options o Store local AVG settings to a file use this link to save the AVG configuration file pck of the local AVG installation If you did not set a password for the Allowed actions you may experience the following dialog AYG Settings Manager na The usage of Settings manager is not protected
20. MS Windows 2008 Server x64 MS Windows Vista all editions e MS Windows Vista x64 all editions MS Windows 7 all editions e MS Windows 7 x64 all editions The AVG Admin Server for Linux is supported in the Redhat Suse Mandriva Ubuntu Debian and possibly other i386 x64 based Linux distributions 1 4 Minimum Hardware Requirements Minimum hardware requirements for AVG Internet Security Business Edition and related components are as follows Intel Pentium CPU 1 5 GHz AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 750 MB of free hard drive space plus up to 200 MB for downloaded installation package 512 MB of RAM memory 1 5 Recommended Hardware Requirements Recommended hardware requirements for AVG Internet Security Business Edition are as follows Intel Pentium CPU 1 8 GHz 900 MB of free hard drive space plus up to 200 MB for downloaded installation package e 512 MB of RAM memory 1 6 Network Requirements To be able to successfully install AVG on stations remotely it is necessary to take some steps in advance Note If you experience any problems wth the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions located at http www avg com ww en faq 1 6 1 Ports to be allowed on stations For individual
21. None no action will be taken Move to Vault the given threat will be moved to Virus Vault Remove the given threat will be removed To select a custom subject text for messages that contain the given item threat check the Mark subject with box and fill in a preferred value Note The last mentioned feature is not available for E mail Scanner for MS Exchange VSAPI and Document Scanner for MS Sharepoint settings AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 3 8 Mail Filtering AE Certification a E Mail Fitering amp Attachment filter p Servers v Remove attachments Alert manager Remove all executable files E Sending to e mail f5 Record to NT event log f Sending to AVG DataCente f5 Resident Shield f Advanced Settings Excluded Items 4 Cache Server if Anti Rootkit G4 Update i f Proxy 5 Dial up inf URL S f5 Remote Administration E allowed actions Server components Anti Spam Server for MS Ex E mail Scanner for MS Exch Detection actions f E mail Scanner for MS Exch 4 E mail Scanner for MS Exch m r ee o Epot ee ee ee ee Remove all documents Remove files with these comma separated extensions Move filtered attachments into virus vault m In the Mail Filtering sub item you can cho
22. opens the standard windows print dialog allowing you to print the currently opened view Find station Use this function to quickly search for a station name you can use also keyboard shortcut simply by holding down the CTRL and F keys at the same time to open this dialog Then type in the station name or part of its name Find next station Use this to jump to the next search result or use F3 keyboard button Tools menu The Tools menu offers the following options Shared settings for stations opens a dialog for editing the shared configuration for stations For detailed information on stations shared settings please refer to chapter Configuration Shared Settings for Stations Shared Firewall settings for stations opens a dialog for editing the shared configuration for Firewall For detailed information on Firewall shared settings please refer to chapter Configuration Shared Firewall Settings Shared settings for application servers opens a dialog for editing the shared configuration for stations with an application server installed For detailed information on these shared settings please refer to chapter Configuration Shared Settings for Application Servers Database maintenance displays a dialog where you can select scripts for maintaining the DataCenter database See How to maintain the DataCenter database chapter for more information Show duplicate stations AVG Internet Security Business Edition 2
23. ssc AUTE O Configuration overview teProxy role Update files folder C ProgramData Avg 10 Admin Server Data update Update servers http update avg com softw 90 update http backup avg cz softw 90 update 7 Send server dumps automatically to analysis lt lt Back This section contains an overview of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations The wizard will also create the update folder on the C drive by default or drive that is indicated in your overview You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 8 1 2 Completion Deployment progress Action Storing update mirroring settings i AVG Admin Server deployment has finished successfully A Click Finish to start the server Ce If everything went smoothly you will see a dialog similar to the one above Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite AVG Internet Security Business Edition 2011 2011 Copyrig
24. this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 4 5 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear Remo
25. 2 Certification V Deleting items from the virus vault Mail Filtering V Send bug report cli Servers a Y Creating new PUP exceptions b alert manager Creating new exceptions of Resident Shield LE sending to e mail 4 AVG user interface access i a g Vi Launching an instant update f5 Record to NT event log S Z AVG Settings Manager E E Sending to AVG DataCente V IDP allowed list access E E Resident Shield a V Temporarily disable AVG protection Advanced Settings aa i iV Clear event history Excluded Items f Cache Server Z i E Anti Rootkit C Activate password for access to unallowed actions A I Ef Update Mandatory settings z Proxy a E Activate password for modification of mandatory settings f Dial up E URL 5 5 Remote Administration Pt S Allowed actions o Product Improvement Program m j Default Import Export Cn Cancel Apel a aa I By unchecking the following checkbox es you can forbid use of the feature for user on the station Change of the license number if unchecked it will disallow users on the station to change the license number Advanced settings dialog access if unchecked it will disallow users on the station to open and edit advanced settings Virus vault access if unchecked it will disallow users on the station to access the virus vault Restoring items from the virus vault if unchecked it will disallow
26. Advanced Settings Cache Training Filtering of B E D B A Internet connection H d Online Shield f LinkScanner a f Scans a i Schedules 5 E mail Scanner 5 Alert manager nE Resident Shield ie 4 2 nates et If your AVG Admin Server uses username and password open also the Proxy authentication dialog and input the correct username and password AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologie Z o All rights reserved E Appearance a E License Proxy authentication Ignore faulty conditions ta Identity Protection 5 Virus Vault PUP Exceptions Description a AntiSpam Specifies the user name and password of the HTTPS proxy to connect to the update servers GE Settings Username Password w S m Advanced Settings Cache a f Training Filtering w RBL S E Internet connection E Timeout HE Proxy server i TE Proxy authenticatior f5 Online Shield E LinkScanner a f Scans T Schedules 5 E mail Scanner E Alert manager nE Resident Shield si 4 Al Defaut CER l ee Note You can analogically update these settings manually for Shared settings for group or for individual stations as well if needed 10 2 Shared Firewall Settings This dialog allows you to define shared settings for stations Most of the options are exactl
27. C will be scanned Temporary Files folder lt Temp gt The following location will be scanned C Documents and Settings lt user gt Local Settings Temp Where lt user gt represents an user profile name Temporary Internet Files lt Web gt The MS Internet Explorer cache directory will be scanned C Documents and Settings lt user gt Local Settings Temporary Internet Files Where lt user gt represents an user profile name Warning Since all scheduled scans run under SYSTEM user account it is currently not possible to scan some locations properly namely lt Web gt lt Temp gt or lt Doc gt due to Windows security policy 10 1 8 Moving values to groups servers If you need to apply certain configuration only to a limited number of station groups and you do not want or cannot set it within the Shared settings for stations which would apply the configuration to all other inherited groups you can use the following option instead Open the Shared settings for stations and choose a configuration dialog with the value s you wish to move AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Appearance License Virus Vault maintenance Ignore faulty conditions aM Limit Virus Vault Size Identity Protection g PUP Exceptions 10 Anti Spam a Maximum size of Virus Vault percent of the drive size Online Shield LinkScanner a f Scans aM Sched
28. Installation state E AVG version E AVG Agent version FA Group Here you can check or uncheck columns you wish to keep visible or hidden Use Select all button to keep all columns visible You can also add a custom tab with preferred columns to a chosen view Simply right click on any tab and select Add a custom tab from the context menu A new dialog will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Custom tab name Select columns that you want to display in the custom tab Column name O Station name O IP address O Installation state O AVG version O AVG Agent version O Group Fill in your custom tab name then choose columns you wish to display within the tab and confirm your choice by pressing OK You can also use Select all button to choose all columns Once you create your custom tab you can easily remove it by right clicking on any tab and selecting Delete the custom tab To modify the existing tab choose from the same menu Modify the custom tab You can quickly search for a station name by holding down the CTRL and F keys at the same time Then type in the station name or part of its name You will experience the highlighted results just as you type Use F3 keyboard button to jump to the next search result 6 2 4 Status Panel In this part of the AVG Admin Console main window you can find various s
29. This screen displays information on the AVG Admin Server current state When everything is correct the respective information is displayed in green text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to change AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava something If there is a configuration problem you will be briefly informed about the reasons and the information will be highlighted in red color In such cases you need to go through the whole wizard to correct the problem In the Server roles section you must choose which server role s you want to run on this server You need to select at least one option but you can also select both The options are as follows DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more If you choose to install this role only proceed to the DataCenter Role chapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select both options proceed to the DataCenter Role chapter 3 4 DataCenter Role
30. To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 8 Notifications The Notifications item allows you to select from predefined notification actions These notifications once set can inform an administrator via e mail about different events within the AVG Admin Console Note Proper dispatch of e mail notifications requires correct SMTP server definition on the Configuration AVG Admin Server Settings E Mail tab AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava To activate a notification you need to right click on its line and from the context menu select Active Double clicking a line i e specific notification will open Notification settings dialog that allows further customization see the chapters below 6 8 1 Condition Tab On this tab you can customize under which conditions the notification should be sent Not communicating station Description Station is not communicating with DataCenter for a very long time Condition parameters Parameter Days Check the condition at intervals of V Group multiple findings into a single message Message will not be sent before but at the latest after the first finding GJ Check the Send a notification message when the condit
31. You do not need to uninstall the existing version of AVG Admin server 8 0 and higher You will be asked to keep or replace the old database and configuration file during installation It is AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava recommended to backup these first To install AVG Admin Server 2011 for Linux follow these instructions 1 Unpack the installation file tar xvzf avgadmsrv201 1 rxxxx i386 tar gz 2 Switch to the avgadmsrv directory cd avgadmsrv2011 rxxxx i386 3 Launch the interactive installation script as the root user install sh Note If you are upgrading your installation you need to stop the avgadmsrvd service first etc init d avgadmsrvd stop 4 Confirm License Agreement Please read the License Agreement If you agree to the terms displayed use q to close the screen and type yesto continue 5 Confirm Group Name Press enter to use default group name avg in which the AVG Admin Server will be installed or specify a custom one 6 Confirm Username Press enter to use the default username avg under which the AVG Admin Server will be run or type in a custom one Note AVG Admin Server does not require root privileges to run properly It is recommended to run AVG Admin Server under non privileged user account 7 Firebird Server Database Installation The installation script will try to create a Firebird Database so
32. aeons Profiles settings in variable manner Within a profile each application can be assigned rules H Q Directly connected to the I related to the network communication block allow To create a basic a Q computer within domain individualized set of profiles use the Firewall confiauration wizard H Q Small home or office network Description of the currently active profile Directly connected to the Internet at home without a local network router or when travelling for example a laptop connected in a hotel an Internet caf etc Profile name Trusted Databas Activate profile GO Allow all Ignore Trust Block All Ignore Trust amp Directly connected to the Internet w Use Trusted amp Computer within domain W Use Trusted small home or office network wW Use Trusted i Description of the currently selected profile Edition 2011 2011 Copyrigh HE ava 10 3 Shared Settings for Application Servers Appearance License Server components settings Ignore faulty conditions Identity Protection Virus Vault PUP Exceptions Online Shield Please select a sub item LinkScanner Scans Schedules E mail Scanner Alert manager Resident Shield Cache Server Anti Rootkit Update 5 Remote Administration Anti Spam Server for MS Exchange E E mail Scanner for MS Exchange routing TA H 5 E mail Scanner for MS Exchange SMTP T
33. during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 2011 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Access to remote stations Step 7 7 Please enter login and password needed for access to remote station required administrator account Remote stations Account name Password Add ANG Agent settings Delete AVG Agent after AVG is installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually Remote installations begin after pressing on Install button
34. e Run remote installation of AVG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder will be asked to choose one of the above installation methods More users can use advanced mode where detailed settings of all inatallotion options are available Use F1 keyboard button to open the help file with additional information If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava To continue click the Next button 4 4 Installation Method To continue in the Basic Mode leave the option Advanced mode unselected otherwise proceed to Advanced Mode chapter Choice of installation method Choose one of the network installation methods Remote network installation Installation of AVG on accessible st
35. password administrator Enter password Enter password again Associated Windows system login for SSO Account description Default account Enter the account name and password twice for verification The Associated Windows system login for SSO field can be used for entering an existing Windows system login name If you then logon to Windows under this username you will also be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add some account description Edit Account This option will allow you to edit an existing account Clone Account Right click on an existing account and choose this option to clone its settings into a new one You will be required to enter new account name password etc Delete Account This option will allow you to delete an existing account To each account corresponds number of account rights and group access options By default all actions are preset as allowed To change the settings simply click on the account name you wish to change and modify the items in the right part of the dialog either on the Account rights tab or the Group access tab Account rights tab AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava This tab contains list of actions available
36. you need to allow the following ports in the firewall on the station TCP and UDP port 135 Communication on TCP port number 6150 For correct communication between the AVG Network Installer and the AVG Agent component you need to first allow communication on TCP port 6150 Using this port the AVG Network Installer controls the AVG Agent tool and passes it the AVG installation files 1 6 2 Ports to be Allowed for Remote Administration Ports that need to be allowed for remote administration are listed below Communication on TCP port number 80 For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy it is necessary to permit outgoing communication for these components on TCP port 80 For successful connection between AVG Admin Server and stations you also need to allow other ports on your router firewall nub VPN or other type of relevant connection type hardware or software TCP Port 4158 For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration TCP Port 6051 This port is used for direct messages
37. 2 String requires a string value either specified in the Allowed values or described within the Description Example TemporaryPath C Temporary Folder MFATemp No value some parameters can be used without any specific value Example EnableWinFW TTemporaryPath lt string gt Specifies the full path to the installation temporary folder LoggerPath lt string gt Specifies the full path to the installation log folder Defines which level of user interface Minimal displays only progress should be displayed Silent no dialog will be visible Normal regular dialogs ConfigFilePath lt string gt Defines a full path to an alternative MFA config file usable only from the command line InstallFeatures lt string gt List of features to be installed List of feature IDs separated by comma or semicolon The possible IDs can be found in the table below RemoveFeatures lt string List of features to be uninstalled or List of feature IDs separated by pipe comma or semicolon The IDs can be found in the table below RestartDelay lt integer gt Delay before the computer restart is Value time in seconds processed A system dialog with countdown is displayed before the restart occurs even if silent UlLevel is used AppMode lt string gt Defines functionality that should be SETUP Launches application performed setup AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies
38. 25 25 requests at once MaxConcurrentDownloads Maximum number of concurrent downloads of update files from the update server default is 5 MaxUpdateFilesAge How many days should the downloaded update files for stations stay on the drive before their removal default is 30 DatabaseBackupPeriod How often in hours should the server backup the database Set to 0 zero to disable regular backing up default is 48 MaxDatabaseBackupAge For how long should the server store the regular database backup in days Set to 0 zero in order to keep the backups untouched i e forever the default value is 14 BackupAlsoScanLogs If set to 1 scan logs in the database will also be backed up during the regular database backup and database export process not recommended scan logs may get very big The default value is 0 AntispamAllowedDomains List of allowed domains to be accessed by the AVG Admin Server Only affects AVG Anti Spam updates Set to to allow all domains Example AntispamAllowedDomains mailshell net avg com aw cz AntispamMaxConcurrentRequests AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava The maximum number of concurrent Anti Spam updates Set to 0 for unlimited count AntispamProxy A proxy server used for Anti Spam updates Use the following format http user password server port Only valid if
39. AVG AVG10 Admin Console For the AVG Agent to function properly you need to copy the following files to your station first avgagent exe avgagent_cz Ing avgagent_fr lng avgagent_ge Ing avgagent_it lng avgagent_pb Ing avgagent_us Ing Once done navigate to the folder where you saved the AVG Agent on your station and run the following command avgagent exe install start Once the AVG Agent is installed you will be able to proceed with remote installation of AVG More information on remote installation can be found in the AVG Network Installer Wizard Basic AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Mode chapter 11 6 How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer If for some reason you need to use the application also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface If the required language version is available it will be used Otherwise the application will choose the language according to the operating system language The possible values are CSY Czech user interface ENU English user interface DEU German user interface FRA French user interface PTB Brazilian Portuguese user in
40. AVG Admin Server status page first To do so open your AVG Admin Server IP address or domain name with the correct port number default is 4158 in your web browser For example http localhost 4158 In the UpdateProxy server role section you will find the UpdateProxy status as well as download upload statistics AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava If this seems to be incorrect or you still think that there is an error try to deploy the UpdateProxy role of the AVG Admin Server again To do so run the AVG Admin Server Deployment Wizard again follow the steps described in the AVG Admin Deployment Wizard chapter In the Configuration of update servers step check that the update server is set correctly Default update servers are as follows Primary update server address http update avg com softw 90 update Backup update server address http backup avg cz softw 90 update Finish the Wizard by confirming all steps 11 5 How to install AVG remotely on Windows XP Home Remote installation on stations with Windows XP Home operating system requires manual installation and start of the AVG Agent service if it is not already running on the station The AVG Agent application is available in every AVG Internet Security Business Edition installation Assuming your installation drive is C the path to the application would be C Program Files
41. AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations Separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Station selection Step 5 7 Select stations where AVG 2011 should be installed and dick the Install button meet present Export stations without AVG to a file Select all stations Select stations without AVG Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations wi
42. Enabling this option will show also virus base and AVG 9 0 versions in the Latest versions panel menu View Panels The latest versions Refresh refreshes all records displayed in the current view section you can use F5 keyboard button to do so as well Refresh row count in the navigation tree updates the number of rows reflected in brackets within the navigation tree e Export the current view contents Allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or similar spreadsheet application Note You can also quickly call this dialog by pressing CTRL S Column name a IP address Installation state AVG version AVG Agent version Group Export only selected rows Where export of the view will be stored C ProgramData Avg 10 Admin Data view csv 2 Use Select all button to mark all column names or select the requested ones manually If you have selected only certain rows before entering this dialog and wish to export only those you should check the Export only selected rows checkbox To change location of the output file or its name use the mnan button which triggers a standard Save as dialog AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Confirm your choices by pressing OK button Print
43. Following meaning EZ Identity Protection 5 LinkScanner EA Component will be installed Component will either be uninstalled or not be installed o Default installer settings will be used i Install AVG Security Toolbar 4 m r Remote AVG uninstallation In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal Install AVG Security Toolbar choose to install AVG Security Toolbar AVG s Security Toolbar is powered by LinkScanner technology which lets you know whether the sites you are about to visit are safe Among other features it helps you also to surf the Internet more easily AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved The installation options Step 6 7 Choose options and behaviour of
44. Inaccurate component state Firewall Inaccurate component state License Inaccurate component state Resident Shield J No scan on the station for a period longer than License of the station will expire in 4 ak HHOOORRRRRAA me 2 exceptions __ use for admnserver ox cancel The conditions are as follows The AVG version is outdated a station will be considered as non compliant if the AVG version on the station is not up to date The scanning engine version is outdated a station will be considered as non compliant if its scanning engine version is outdated The virus database release date is older than if used stations with the virus database older than the entered interval will be highlighted No communication with station for a period longer than a station will be considered as non compliant if there was no communication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days Infections unremoved if checked stations with unremoved infections will be highlighted Spyware unremoved if checked stations with unremoved spyware will be highlighted Rootkits unremoved if checked stations with unremoved rootkits will be highlighted Inaccurate component state Firewall check this to highlight the stations with Firewall component
45. Last contact cell to see if the station communicates properly o Font size for the view choose a required font size for the views the default value is 11 In the Advanced view options section choose the following o Display all columns in one tab check this checkbox to group all columns into one tab for easier access to all information o Display number of rows in the navigation tree if enabled every item in the navigation tree will contain a number in brackets reflecting the number of rows used The numbers of rows can be updated either manually by selecting the menu item View Refresh row count in the navigation tree or automatically every 5 minutes by default this interval can be changed via View Options Periodical refresh of the current view in predefined time interval AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Please note The count of rows can be affected also by filtering options if available and defined for the given view o Show time values in GMT check the checkbox to convert all time values in all views to GMT Greenwich Mean Time Unchecking the checkbox returns the values back to your local time o Show AVG 9 0 settings in the Shared and Group settings if checked the shared settings for stations and settings for groups will display also AVG 9 0 settings applicable if you still have AVG 9 0 stations in your network
46. SP2 or higher The Wizard first will install and start AVG Agent service on the remote computer and then transfer the AVG installation files The installation itself will be performed by this service PLEASE NOTE Remote installation on stations with Windows XP Home operating system requires manual installation and start of AVG Agent service only if it s not yet running AYG Agent service can be installed and started manually by executing the following command avgagent exe install start Remote installation of AVG requires allowing the following services and ports 1 Ping ICMP type 0 Incoming echo request 2 File and printer sharing i e TCP ports 139 445 and UDP ports 137 138 simple file sharing turned off 3 Remote Procedure Call TCP and UDP port 135 4 Communication on TCP port 6150 for communication between this Wizard and the AYG Agent service __ te For correct remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the port settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote Installation chapter for mor
47. Select if you are deploying AVG Admin Server for the first time or repeatedly lam deploying the AVG Admin Server for the first time lam deploying the AVG Admin Serve again over an existing database 3 5 DataCenter Role First Deployment If you have selected in the Current state of AVG Admin Server step see chapter Role Selection the DataCenter Role and you are deploying the application for the first time you will experience the following dialog Note If you are deploying the database repeatedly please proceed to the chapter Repeated deployment AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved DataCenter role Database system selection M The following database systems can be used by AVG Admin Server Firebird v database character set English z Firebird The Firebird database can be used in networks with up to 150 stations The database is a standard part of AVG Remote Administration installation Select the database system corresponding to your needs These options are available e Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL
48. aE tee KAA EERE EE OEE KEI EE OE RTA E E EE a EEA EEEN 18 2 5 Installation Type stttttttrtrttrtrrtrrtrtrttrtttnrntttttntnntnrnttArENENEENENNENEENENEENENEENEEEENEEEEEEEEEEEES 18 2 6 OUT 01110 9 40 4 eee eee 20 2 7 Installation Complete ssrrssesseseeee teense eee eee e ee eee eee ee eee EEE EEE EEE EEA n EEE EEE Ee 20 3 AVG Admin Deployment Wizard 1 1s1 1s1susununnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn 22 B L Introduction crete ett ee EERE EEE EEE EEE EEDA EDA E EE EEE E DEEDES DESDE EEE EEE EEE EE AF 22 3 2 Deploying multiple UpdateProxy roles tttittttteeeetteteeee teen ee eee eeeeen en eeeeee se eeeeee sae neeees 23 3 3 Role Sele CtION rR REE UU EEE EEE EEE EEE EEE 23 3 4 DataCenter Role vrccrtet cette eee nee eee e eee ene EEE DEEDS EDAD DESDE EEE EEE DEEDES REESE EEE E EEE EE EEE SEES 24 3 5 DataCenter Role First Deployment lt s tssttrteteesteeet settee nese een ea eee eeee nena eeeen teense aeetan ees 24 3 6 DataCenter Role Repeated Deployment ttttttrettrttrrtttrtettttttitttttttttttrrtertrereenrerereeee 26 3 7 DataCenter Role Databases OVErVieW ttt ttt ttt rE EE EEE Enna 30 3 7 1 Firebird sites css ceiseriaaas no rertaiaien cians ne nentaaad ced ag nets nodes tanned dered nena es 30 3 7 2 MS SQL Server Express Edition ssrrrisctsett eee eeee eee e een e teen eee eee ete e ene neeD 30 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 3 7 3 MS SQL Server circres
49. address of a server where the AVG Admin Server runs portis the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into the communication string If the DataCenter is password protected you must fill in the Login name and Password into the appropriate fields Without correct password and or login name you will not be able to start the AVG Admin Console AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 6 2 AVG Admin Console Interface Overview Aiii Sec DataCenter View Tools Information EEEE NATAR x AVG DataCenter The latest versions a ig Stations Virus base _ ll Non compliant stations AVG DataCenter 1005 3047 fig Stations with AVG Firewall 1005 3047 i G New stations Property name Property value ANG for DatabaseVersion 10 4 18 10 0 814 station Database Type Firebird 10 0 814 PropertiesVersion 2 10 0 814 server GraphicReports Yes 10 0 814 Stationldentificati ByNameDomain 10 0 1045 ConfigHeadingC 10 ScanResultsSyn 720 y AmEventsMaxOl 720 ScanLogsSeverty ScanLogsContai Remote installation AccountsEnabled No Recommendations ScanLogsRootkits No Deploying a new Available database Ports to be allowed Ports to be
50. allows you to load settings from the configuration file of your choice and apply them to a selected group of stations This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected group of stations to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station or a group of stations via above mentioned Import settings item It is also possible to apply them using the AVG Settings Manager tool AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Show E mail Scanner and Anti Spam components statistics opens statistics for E mail Scanner and Anti Spam components Reset E mail Scanner and Anti Spam components statistics resets statistics for E mail Scanner and Anti Spam components Generate new report starts the Graphic reports generation dialog All tasks item contains these sub items Ask to perform program update will ask the selected station to start the program update process e Ask
51. an error If you have a very busy network or the stations with AVG installed are very slow you can increase this timeout value to prevent connection timeout errors Once you select all required parameters proceed by clicking the Next button AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava If you choose to add all stations from the domain the network scanning dialog will appear Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Abort The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserv
52. and confirmed from the AVG Admin AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Console It is also possible to request immediate settings synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Synchronize settings from the context menu 6 3 2 Scan Results Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online at the latest within 20 minutes immediately after scan completion or after an infection is detected by the Resident Shield e immediately or latest within 20 minutes when there is a scan result modification done by a user on the station in the AVG User Interface healing moving to vault etc It is also possible to request immediate scan results synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select All Tasks Ask for scan results from the context menu 6 3 3 Station Components States Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online immediately every time a component state is changed within 5 minutes It is also
53. are allowed to change because of safety precautions To review all settings and conditions in detail see chapter Shared Firewall settings 6 4 3 New Stations Contains only stations that have not been assigned to any user predefined group yet 6 4 4 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 Station02 etc The filtering options for Stations are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station Insert a custom s
54. communication between this Wizard and the AVG Agent service For proper remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote Installation chapter for more information AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Installation settings Step 3 7 Please enter parameters needed for installation of AVG on stations F Name default system value from target station will be used Company default system value from target station will be used License number Selection of AVG installation package Admin Server will download the newest package z c temp Storing of installation packages on the Admin Server side Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take s
55. e Access Virus Vault on AVG stations e View Firewall log files e Install AVG Stations remotely You have several options how to launch the AVG Admin Console navigate to the Windows start menu and select Start All Programs AVG 2011 Remote Administration AVG Admin Console select AVG Admin Console from your Windows desktop or go to your Program files folder usually c Program Files select folder AVGIAVG10 Admin Console and double click AvgAdminConsole exe During startup the AVG Admin Console automatically tries to connect to the last used AVG DataCenter If the connection fails or if you are launching AVG Admin Console for the first time a dialog window will appear and you will be asked to specify the communication string for the AVG DataCenter connection The communication string uses the same form as the AVG station s communication string for details refer to chapter Configuration Connection string Typically if AVG Admin Console is installed on the same computer as the DataCenter it is possible to use the following communication string localhost 4158 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Enter the connection string to AVG DataCenter in the following form lt server_name gt lt port gt Password The general communication string structure is http server_address port where server_addressis the name
56. e eee EE EEE EEE EEE EEE 173 HOt 2 Scheduled Scand 1exservssisctiisweassensaiorsdepeedoastsadaeaiervenertenistses sensi IEN EEEN ERIAS 173 10 1 8 Moving values to GroUuPS SErVers iritttttttttt tt tet tet e etn e tees teen teen tees ete tetas 173 10 1 9 Anti Spam reese eee e eee ee ee EEE EEE EEE EEE EEE 173 10 2 Shared Firewall Settings s essssssteeetteeeeeeeee ee ee eee e eee neta ener nee eee ee teen eee e eee eee 189 10 2 1 Setting Items as Mandatory cirrtrrritttttee ete e tne teen nee e nee EEE Eta 189 10 2 2 Profiles rerne iann E An E EEEE NEEE EUEN VERSE ENERVAT EYENU ENIE adlesacg eray dbdennenes 189 10 3 Shared Settings for Application Servers tttttrtetttttrrtttrtttitttrtttttttiitttirerteetirtnreeeret 193 10 3 1 017 7 21 1 aan EESTE ENEE AA TERRES E TAA EE ERREEN EERE AN AEO TARARE EA 193 10 3 2 Anti Spam Server for MS Exchange eetreerrrrrerrrrrrerrrrrrrrrrrrrrrrerrrnnrerrrnrrrrrnns 193 10 3 3 E mail Scanner for MS Exchange routing TA srrrrttttttttttt teeter eerie 193 10 3 4 E mail Scanner for MS Exchange SMTP TA serererrrerrrrrrrrrrrerrerrerrrrrrrrrrerene 193 10 3 5 E mail Scanner for MS Exchange VSAPI serrerrerrrrrrrrerrrrrrrrrerrrrrerrrerrrrrerrere 193 10 3 6 Document Scanner for MS SharePoint circ ttt tt nnn Enna 193 103 7 Detection ACCON orrat Cee ee EEn eer etre ee ee ee tr eee AAA KAREA AA 193 10 3 8 Mail Filtering c1rtresete ieee tence eee ee EEE EEE 193 10 4 AVG Admin Server Settings sttttttttrrttrrttrrtttrtttttttrrttttt ttr
57. events are shown in the dialog mark the respective checkbox to include the event Double clicking an event will open a new dialog where you can customize ID severity and message text Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing enter button alone would close the dialog Sending to AVG DataCenter This sub tree item enables you to specify which types of events should be sent to the AVG DataCenter and later on displayed through AVG Admin Console Events view Available events are shown in the dialog mark the respective checkbox to include the event The possible events are as follows Virus vault object added Virus vault object removed Virus vault object restored AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava e Threat found Scan started e Scan finished Update started Update checked Update finished AVG Startup AVG shutdown AVG component was unexpectedly terminated License number changed e Identity Protection a malware was detected Identity Protection the allowed list was changed Identity Protection an object was restored from the quarantine AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserv
58. for the selected view x x Use filters to restrict contents of current view Filter Value O Station name Station O User name User O Infection Description of individual filters can be found in the tree items respective chapters Stations Servers Application servers Scan results Events e Graphic reports Pending requests The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu 6 2 7 The Latest Versions In this part of the AVG Admin Console main window you can find information about the current version of the virus base and AVG The latest versions panel is located by default in the right of the screen If the panel is not visible you can activate it by clicking on The latest versions item in the View Panels menu AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter The process includes synchronization of Station settings Scan results Station components states You may also need to review the Network Requirements chapter for more information on connection requirements needed for successful synchronization 6 3 1 Station Settings Synch
59. from AVG Admin Server to the AVG Station This port can be changed within the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration group TCP Port 6054 This port is used for direct messages from the AVG Admin Server to the AVG Admin Console This port is not configurable AVG Admin Console tries to open this port automatically for listening if the port is not available it tries to open subsequent ports 6055 6056 until it successfully finds an available one 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to How to migrate stations from to different DataCenter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 2 AVG Internet Security Business Edition Installation In order to be able to remotely install AVG on stations you must first install AVG 2011 Remote Administration and its components The whole process consists basically of two steps Components Installation Deployment process Note It is strongly recommended that you go through the following chapters first to get a general overview of the AVG Internet Security Business Edition installation possibilities so that you can set the configuration that best suits your needs Especially check the Where to Install and Deploy and Components Overview chapters AVG Interne
60. is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only process the first one AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava This applies also to offline stations In other words there is no need to send more than one request since the duplicated requests are disregarded Requests expiration Requests which are not processed in 30 days are deleted from the AVG DataCenter 11 9 How to manage access rights If you require more people to access AVG Admin Console and administer stations settings on a different level you can create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter via AVG Admin Console navigate to the DataCenter upper menu and select A VG DataCenter settings item Station identification Choose station identification method Scan results options Store only scan results with selected severity PUP or higher severity S induding rootkits Keep scan results for the maximum period of 30 days Keep AM events for the maximum period of 30 days Access to AVG DataCenter from AVG Admin Console Free access Simple word protection Full access control a Coax At the bottom of the dialog choose Full access control option A new
61. its usage is bound to a commercial license MySQL This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment The Database access section allows you to change the following parameters not available for all database engines Username a database username chosen for the database creation during the AVG Admin Deployment Wizard Password a database password chosen for the database creation during the AVG Admin Deployment Wizard Computer name type in the computer name with the database Instance refers to a particular SQL Server Oracle installation if there is more than one instance installed on the station The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create the database backup You can choose when to do the backups and how often The backup files are stored in the following location C Documents and settings All users Application Data AVG10 Admin Server Data AutoDatabaseBackup AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava The folders are named in the format YEAR MM DD TIME for easier differentiation 10 4 3 UpdateProxy tab This tab offers the following options General DataCenter U
62. possible to request immediate synchronization from the AVG Admin Console Simply choose a Station s node in the navigation tree in a stations view right click and from the context menu select All Tasks Refresh components state from the context menu 6 4 Stations The Stations item allows you to view complex information about all stations currently managed by the AVG DataCenter The record of a station is created once the station first logs in to the AVG DataCenter You are allowed using the context menu over the table of groups of stations displayed in the view section to create groups of stations and to assign a single station into specific groups By default the stations are divided into these groups Non Compliant stations contains stations that are in an non standard state i e don t comply to predefined conditions Stations with AVG Firewall contains a list of stations that have the Firewall component installed New Stations contains only stations that have not been assigned to any administrator AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava defined group yet More detailed information on each group can be found in the following chapters In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general info
63. schedule 3 In the right part of the dialog verify that the Enable this task checkbox is ticked and also that the schedule is predefined the way you require it Click OK to close the dialog and confirm the changes Note You should repeat this action also for Program update schedule 4 Right click on the Stations node or a particular station in a stations view and from the context menu select Synchronize settings If you received an error during the previous steps or your stations still show non compliant conditions as far as the updates are concerned try to continue with these steps 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Update and select URL 3 In the right part of the dialog verify that the correct update addresses are entered l e if you re using the UpdateProxy role of the AVG Admin Server your AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings If you are not getting updates to your AVG Admin Server UpdateProxy at all and your Internet connection is working correctly try to check the
64. schedule Fl h w R E t The report schedule is active Quick help Remote installation i H E Remove Delete Recommendations i Generated reports Deploying anew S E Licenses Available database fh Shared settings Ports to be allowed pode a Stations Ports to be allowed 4 Pending requests Astation keeps ly Network installer Verification of a lt m r Stations s onization How can I connect 1 xi No filter is available for the current view Bl Sannini amg Time Message lt m r Ready _ 0 rows 0 selected Note You can generate reports also from the Stations Servers Groups view group simply by selecting a station or stations and choosing Generate new report from the right click context menu A new dialog will come up AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved lt lt Back Next gt gt Finish EPOrt SCHEGUIE VETIFHLION Weleda Report template Please select a report template Available report templates All Stations X is report shows stations registered in AVG DataCenter From the rollover menu select which template you want to use for your report AVG Internet Security Busi Edition 2011 2011 Copyright AVG Tec Groups and stations Select groups or stations to be included in the report Groups New stations
65. stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation Depending on the firewall type and settings on each station some of the requirements listed below may be already predefined or allowed or its settings may not be available under the same name and description We strongly recommend that all changes should only be done by well experienced users Always consult the User manual or Help guide for your firewall before proceeding to change any settings Ping ICMP type 0 Incoming echo request Change this setting only if the AVG Network Installer is not able to detect network station s which you are sure are switched on and fully operational In the firewall settings used on the remote station allow the incoming ping requests within the local network Often this function can be found under ICMP type 0 or Incoming echo request or similar description If set correctly AVG Network Installer will be able to find the station in the network File and Printer Sharing for Microsoft Networks To allow AVG Network Installer access to a remote station over the Admin share you first need to allow File and Printer Sharing for Microsoft Network on the remote station Specifically you must allow TCP ports 139 and 445 and UDP ports 137 138 and 445 This AVG Internet Security Business Edition 2011 2011 C
66. stern essences 226 11 2 1 Importing Stations and Settings from AVG DataCenter 9 0 vrrrittiiteeee tenes 226 11 2 2 Migrating Stations to another AVG DataCenter vrrttttrttttttteeteeennt seater nenee eae 226 11 3 How to Synchronize Stations srrrrsstttteese eset teee teeter eee eee eee nee eee e eee ee seen EEEE EEEEE 227 11 4 How to solve Update related SSUES str tstrtteettt tte ee tenet tte ee seer eee ee eee ee tennessee e een eeees 227 11 5 How to install AVG remotely on Windows XP Home vrrrssesseeeeteeete nets eet eeeee eee en eee e nena 229 11 6 How to Change User Interface Language ttttttttttttrrtttrtttitttrttttttttttttiretttnrrrenreeeret 230 11 7 How to Control station users ACtIONS titre tt nnn Enea nea n nea 231 11 8 Requests handling and status Messages rite et tt eee ete eee eee teeter eee e ener eee e ees 232 11 9 How to manage ACCESS rights sirrreeett eee ee tee e ee eee e eee eee eee ee EEE eee E EEE eee eae E Een ee EES 233 11 10 How to maintain the DataCenter database rrrtttt street eee et tet e eee ee ene eee enn enae nee eeenaees 236 11 11 List of AVG Setup Parameters ttttrttttttrrtttrtttttttrrttttt tritt eee e eee e eee ee een eee seer een EEEEE 237 12 AVG DataCenter sss s 2s s2222212uu5uuuuuuuuuuuununnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 243 12 1 Maintenance ear rete eee ee eee eee EEE EEE EEE EEE EEDA ADEE SEES ADEE SEES ADEE SEES EDIE RAAE SEES EEE EEE 243 12 2 Password PrOtECtion ss ssseeeteeete eet eee t eet e
67. this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you will execute it and therefore script would not work AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava BE conn of Av nalion se ees Installation script preview AvgSetup bat Avgsetup ini REM Start AVG Setup SETUP ConfigFilePath CD AvgSetup ini 1 2 3 4 5 6 7 8 9 Help S lt lt back This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains information about the presets If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected location BE conn ave nalion se ees Results of installation script creation Step 6 6 The installation scipt was successfully created in folder pa C temp You can start the installation on a station by running the installation batch AvgSetup bat The Save s ttings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning AVG Internet Security
68. to perform virus database update will ask the selected station to start the virus database update process Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one Delete temporary update files sends request to selected station s to remove temporary update files Ask for scan results will ask the selected station for scan results Show the infected test results will show only test results with infections of the selected station Manage scans In order to view and manage scans using this function the station in question must be running and connected to the Datacenter You have the following control options Scan name Current state Scan started Scanned obj Threats fou Shutdown re Q Anti Root Scanis paused 2010 08 06 19438 0 No Q Scan spec Scanis read N A N A N A N A Q Scheduled Scan is read N A N A N A N A Whole co Scanisread N A N A N A N A Refresh Start Resume Pause Stop Close Refresh obtains the most recent information about scans from the station AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Start starts the selected scans on the remote station Resume resumes the selected scans on the remote station Pause pauses the selected scans on the remote station St
69. will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 4 Remote network installation final steps Station selection Step 8 10 Select stations where AVG 2011 should be installed and dick the Install button r Network checking results C3750 RO 192 168 195 1 Unable to detect 192 168 195 4 Unable to detect State AVG Agent is not installed so the presence of AVG on the station cannot be detected Computer IP address 192 168 195 4 AVG Unable to detect AVG Agent Not present Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are no
70. you have opened one of your generated reports you can then also print it on your printer or save it as a zip archive containing html files and related pictures 6 9 4 Filtering You can apply various listing filters to the Generated reports view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 Station02 etc The filtering options for the Generated reports are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava value The results wil be displayed immediately Report template From the roll down menu choose a report template name that you want to filter out Schedule name Insert a custom report schedule name that you want to filter out Date Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters w
71. 011 2011 Copyright AVG Technologies CZ s r o All rights reserved by station name Station name Domain IP addr MAC address Last synchroniz Sas Estee by station IP address by station MAC address Delete Export Close This dialog allows you to identify duplicate stations in your network i e stations with identical names Such duplicity can easily occur e g during MAC address identification notebooks in your network may be displayed twice once when network adapter is used for their connection once when WiFi is used There are several methods for duplicate stations to be identified To change currently used method use the roll down menu in the upper right corner of this dialog Available identification methods are by station name by station name and domain by station IP address and by station MAC address You can easily remove a duplicate station by selecting it from the list and clicking the Delete button You can also click the Export button to save the whole list of duplicate stations into a CSV comma separated values file which can be imported for example into MS Excel or similar spreadsheet application AVG Admin Server settings opens a dialog for editing the AVG Admin Server settings For detailed information on AVG Admin Server settings please refer to Configuration AVG Admin Server Settings chapter Install AVG on stations starts the AVG Network installation integr
72. 11 Copyright AVG Technologies CZ s r o All rights reserved 1 2 3 4 SF Ave AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter AVG Admin Server also works as a local update source If you deploy the UpdateProxy role to multiple servers you can then use them for updating stations and keeping the bandwidth load in balance AVG Admin Console is a program for administration of AVG stations It communicates directly with the AVG Admin Server Stations communicate with the AVG Admin Server that accepts the default settings requests specific settings sends the scan results etc AVG Technologies Server provides AVG Admin Server Servers with update files 1 2 Key features and functions AVG Internet Security Business Edition offers the following functions Remote installation Using this function you can easily install AVG on all stations in the local network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation
73. 7 Add new station into group v V Custom update server Update Server address nttp VM W7X86P ADMIN 4158 avqupdat Help lt lt Back The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava ME Creation of AVG installation script The installation script options Step 4 6 Specify names of the installation script files and the path where all required files will be stored e g a twork folder ne Ale definition Name of the file to launch installation l AvgSetup bat Name of the script file with parameters AvaSetup ini L r Setup files location JT Select folder where the script file will be stored by yo
74. A z E mail Scanner for MS Exchange VSAPI f Document Scanner for MS SharePoint n E Product Improvement Programme 2 atts te te This dialog allows you to define shared settings for application servers Most of the options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on configuration of other items we recommend you to consult the AVG E mail Server Edition User Guide available to download from http www avg com ww en or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 10 3 1 Overview Basic overview of the individual server components Anti Spam Server for MS Exchange Checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods to process each e mail message offering maximum possible protection against unwanted e mail messages E mail Scanner for MS Exchange routing Transport Agent Checks all incoming outgoing and internal e mail messages going through the MS Exchange HUB role AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Available for MS Exchange 2007 2010 and can be installed for HUB role only E mail Scanner for MS Exchange SMTP Transport Agent Checks all e mail m
75. AD EEE E SEES annan annaa 46 4 5 2 Enter an IP Range virrrrsset eset eee eee eee ee EEE EEE EEE EE EEE EEE 46 4 5 3 Import Stations from File irstsststteeee tenet eee ee ee EEE EEE Ean 46 4 5 4 Select a Single Station rrr ett EEE EES 46 4 5 5 Select from Active Directory vrrrrttiteteeet eee ee eee e eee eee eee Eee EEE eee neat ee 46 4 6 Remote network installation final steps srrrsssteeeteeet teste tees teen ee ee eee ee eee nena eens a eee aetna 57 4 7 Creation of AVG Installation Script s 1tstettttett eter tee ee essen eee ee teen eee e eee ee eae eeea eee anaes 59 5 AVG Network Installer Wizard Advanced Mode sss ssssccnnusssseccnenasaeeenenguaaaeengas 65 5 i Welcome citer et ene e ener n EEE EEE EEDA EEE E EEE EEE E EEE E DEES EEE SDE E EEE E SEES EEE SESE EEE EEE EEEES 66 5 2 Installation Method ccceccecce tee ee ete eee ete e eee ene een etn EEDA EEE EE SEES REESE ERE E SEEDS EEE SEERA EEE ES 67 5 3 Remote Network Installation stews cescnaas deneaniciite we pamdwheaaasnnaeiiienn antenentedeennaeainexeswens 68 5 3 1 All Stations from the Domain 0esetei orca es recescntnivnccatreiss reteset cena 68 5 3 2 Enter an IP Range virrrrrsee tence eee e eee EEE EEE EEE EEE EEE EEE 68 5 3 3 Import Stations from File ss 1essteseteeee teste ee eee ee ee eee eee EEE eee ate 68 5 3 4 Select a Single Station rrr ete EES 68 5 3 5 Select from Active Directory viirtttttt tenet tee t eee eee EEE EEE tte 68 5 4 Remote network installation final Steps serrrees
76. AVG DataCenter 11 3 How to Synchronize Stations The synchronization process is described in the AVG Admin Console Synchronization process chapter 11 4 How to solve Update related issues If your stations are not up to date you may need to verify that they are correctly connected to your DataCenter and if updates can be triggered remotely We recommend following these steps First try to update the stations manually to see if the stations are responding correctly To do so in the AVG Admin Console right click on the Stations node or a particular station in stations view and from the context menu select All tasks Ask to perform virus database update item Watch the AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava status window in the AVG Admin Console and check for error messages To be completely sure that the update was successful synchronize the settings right click on the Stations node or a particular station in a stations view and from the context menu select All tasks Refresh component states and then open the Versions tab in the stations view Here you can see if all databases have been updated If the update went correctly but after some time the stations become out of date again check the following settings 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Schedules and select Virus database update
77. Admin Server Deployment Wizard The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in the following summary Note Navigation in the wizard is as usual The Back button takes you one step back in the wizard The Next button takes you one step forward and also performs all actions selected in the current stage Use the Help button to open a comprehensive information help related to the current step By pressing the Cancel button you can quit the wizard at any stage discarding the changes performed so far 3 1 Introduction Can Welcome to AVG Admin Server Deployment Wiza d Please use this wizard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server act in two roles DataCenter role Allows central management of AVG stations configurations Collects scan results from AVG stations UpdateProxy role Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly oat The first dialog explains the purpose of the Wizard and briefly describes two
78. Available right click context menu options are as follows Event details displays details of the event Mark as read marks the event as read Delete selected events removes chosen events AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 6 7 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Events are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Severity Insert a severity value that you want to filter out Event type Insert event type value that you want to filter out Station name Insert a custom station name that you want to filter out Username Insert a custom username that you want to filter out Date Select a custom period that you want to filter out
79. Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 lf the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 5 AV
80. Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 9 Graphic Reports Note As Graphic reports are generated by the AVG Admin Server report generation will only work if installed on a computer where AVG Admin Server is also installed The Graphic reports allow users to quickly and easily generate well arranged reports Reports may show various Summaries and statistics Graphical reports are accessible from the main AVG Admin Console navigation tree The reports are always generated in the language that has been chosen during installation of the AVG Admin Server You can generate reports in one of two ways By navigating to Graphic reports Report schedules and choosing to define a new report schedule By selecting station s or server s directly and from the right click context menu choosing Generate new report item The same applies to groups In both cases the Report schedule definition wizard will be launched and you will be able to choose properties of your report More information can be found in the Report Schedules chapter below Note Generated reports are physically saved to a temporary location on your hard drive under the AVG10 data folder e g C Documents and Settings All Users Application data avg10 Admin Server Data Reports Each generated report will consume some hard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of s
81. CZ s r o All rights reserved UPDATE Launches application update TargetInstallationPath lt Defines the installation path Default value is C Program 0 will not be installed ChangeBrowserSearchPr Defines if the default search engine _ 1 provider will be changed lovider lt boolean gt provider should be changed Only valid with parameter InstallToolbar 1 0 provider will not be changed SelectedLanguage lt inte A numerical value of the language used for installation IDs are listed in the table at the end of this chapter InstallSidebar lt boolean gt Defines if the sidebar gadget should 1 will be installed be installed or not 0 will not be installed ParticipateProductlmprov Defines if the station will participate inj1 participate ement lt boolean gt the Product improvement programme 0 do not participate DataCenterSpec lt string Defines the datacenter connection myserver 4158 Switches on the Windows Firewall If AVG Firewall is installed this parameter will be ignored Switch off the Windows Firewall No restart will be allowed after installation or uninstallation Maintenance lt integer gt Launches setup in one of the 0 starts Add Remove feature mode Supported maintenance modes Uninstall Add Remove features or 1 starts Repair mode Reinstall Repair 2 starts Uninstall mode DisableScan Disables all default scan plans after installation KillProcesseslfNeeded _ Kills processe
82. DB Upgrade the database to the most current version executeSQLscript FILE Execute specified SQL script on the database 14 3 Configuration The configuration of the AVG Admin Server 2011 for Linux is stored in the avgadmsrv conf file in the opt avg avgadmsrv etc directory The automatic setup works with the DataCenter saved in the avgdb fdb file in the opt avg avgadmsrv var db directory Port 4158 is used for connection with AVG stations and the server accepts connections on all installed network adapters The avgadmsrv conf file is in plain text format Each parameter is on a separate line empty lines and lines starting with hash mark are ignored The options are as follows Port Specifies the port that the server will use for incoming connections If the UpdateProxy role is enabled this port will be used also for providing updates The default value is 4158 LocalAddr Specifies a local address that the server will use for incoming connections The default value is empty meaning any local address can be used If the specified name resolves to more than one address then first available address is used the server tries all of them EnableDataCenter Specifies whether the Datacenter role is enabled or not Set this parameter to 1 in order to enable the DataCenter role Set this parameter to 0 to disable it default DatabaseType Specifies the database type Currently the only option is Firebird ConnectionString
83. Full path to the database file Default value is avgdb fdb i e the database file stored by AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava default in the opt avg avgadmsrv var ab directory The remote Firebird Server and database file can be specified with the following string remote_host database_path MasterDatacenter Connection string http user password server port to the master Datacenter Specify this only if you use multiple Datacenters Username Password Username and password that the stations will have to use in order to access DataCenter If these values are empty authentication is not required If the values are set stations are obliged to use them No authentication is required by default but we recommend to use the password protection DBA Username DBA Password Username and password for accessing the database The default values for Firebird server are as follows DBAUserName SYSDBA DBAPassword masterkey EnableUpdateProxy Specifies whether the UpdateProxy role is enabled or not Set this parameter to 1 in order to enable the UpdateProxy role Set this parameter to 0 to disable it default e LocalHttpServerRoot Directory where AVG Admin Server stores downloaded update files for stations For example opt avg avgadmsrv var update By default this function is disabled HttpServerRoot The URI address part u
84. G Internet Security Business Edition you have basically two options for proxy server usage 1 Use your own proxy server to connect to the AVG update servers In this case you need to define the proxy server settings for all your stations To do so follow these steps In the AVG Admin Console select the Shared settings for stations item from the upper menu Tools Navigate to Update and select the Proxy item In the right part of the dialog select Use proxy and define Manual or Auto configuration depending on your network settings Click OK to confirm the changes Wait until all stations have been synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings 2 Deploy the UpdateProxy role of the AVG Admin Server to work as a mediator i e a proxy server between the official AVG update servers and your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will preserve bandwidth You can also optionally deploy more than one UpdateProxy server and split the load among two or more servers depending on your network size AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava To deploy the UpdateProxy role to your AVG Admin
85. G Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 Once the installation is completed the window will close automatically Note You may also consider creating and distributing an AVG installation clone For more information please consult the AVG Settings Manager chapter below AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies Cz o All rights reserved WE ava 9 AVG Settings Manager Please note This tool is not included in the AVG Remote Administration and can be found as a part of the AVG client installation The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy edit and distribute AVG configuration The configuration can be saved to a portable device USB flash drive etc and then applied manually to chosen stations The tool is included in the installation of AVG and available via Windows Start menu All Programs AVG 2011 AVG Settings Manager AYG Settings Manager AVG Settings Manager Configure and save AVG settings accross multiple computers 3 AVG Settings 7 Edit AVG settings Load and edit AVG settings AVG Firewall settings He Edit Firewall configuration Load and edit Firewall configuration Load Options Load a saved settings to AVG Store Options Ww Store local AVG settings to a file Clone Options Apply identical settings across your network
86. G Network Installer Wizard Advanced Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly within the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on site installation The Advanced mode is intended for experienced users who want to manually configure the installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2011 Remote Administration AVG Network Installer Wizard From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode in the second step If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Advanced mode Note Please review the Recommendations for Components chapter before proceeding wth remote installations of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 1 Welcome Welcome to AVG Netwo
87. IV Update Anti Spam via AVG Admin Server Move Down Se oe In this dialog you have the option to add the currently deployed AVG Admin Server URL into the list of update servers applicable for station settings From the drop down menu select one of the following Do not write to DC the currently deployed AVG Admin Server URL will not be written to any of the DataCenter settings Application Servers the currently deployed AVG Admin Server URL will be saved to the Application Servers group settings Shared Settings the currently deployed AVG Admin Server URL will be saved into the Shared Settings for Stations New group the currently deployed AVG Admin Server URL will be saved to a new group If you choose this option you will need to select a group name and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations group settings Note You can only use one option from the drop down menu The list of update servers will be updated according to your choice In the list of update servers check which server s you would like keeping for the set of settings mentioned above Use the same function buttons as in the previous dialog Check the Update Anti Spam via AVG Admin Server item to update Anti Spam database directly via the AVG Admin Server AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All
88. Proxy settings dialog To complete the process click the Send button Show Event history log will show Event history log of the chosen station 10 7 2 Station Groups The administrator can define station groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a specific station by simply assigning the station into a group Station assignments into groups make administration much easier and should be used if the number of stations exceeds the number of records for one screen i e approximately 20 25 objects The procedure of creation and administration of station groups is the same in both cases The following text describes the respective procedure for stations e Create a new group To create a new group follow these steps o In the navigation tree right click on the Stations group AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava o From the context menu select the New group item and specify its name o Press the Enter button to confirm the creation of the group Immediately after creating the group a new shared settings object is created in the AVG DataCenter that can be further edited All members of the new group then automatically share this object s configuration Delete a Gro
89. Server simply select from the Windows Start menu All programs AVG 2011 Remote Administration AVG Admin Server Deployment Wizard item and in the second step of the wizard tick the checkbox UpdateProxy role and complete the rest of the steps Additionally if you need to set your internet proxy server to allow the AVG Admin Server to download update files from AVG update servers follow these steps Open AVG Admin Server settings from the Tools menu in the AVG Admin Console Navigate to the UpdateProxy tab and in the Internet Connection section check the Use proxy server option Fill in your proxy server details and press OK to confirm your choice 10 7 AVG Admin Console 10 7 1 Context Menu If you right click on the Stations item in the left tree a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all stations to start the virus database update process Ask to rollback last anti virus database update will ask all stations to use the previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remov
90. Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to a commercial license MySQL 5 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved AVG This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type Continue to the Databases Overview chapter 3 6 DataCenter Role Repeated Deployment During the repeated deployment there is usually an existing database with stations available so the Wizard will offer you to backup its contents f
91. Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 4 Oracle Oracle 10g 11g credentials In order to connect to Oracle 10g 11g it is necessary to fill in the following information Change the computer name only if you want to set up a connection to Oracle 10g 11g on a remote computer The database administrator s username and password are needed to create the database Fill in the following 1 Computer name localhost Instance name Administrator s username SYSTEM Username AVGuser Help tis Please note If your database is running on another computer you must first install the client part of the Oracle database on that computer For installation on Windows Vista we recommend to use client part for Oracle 119 Instant Client for different operating systems http www oracle com technetwork database features instant client index html Fill in the following information Computer name defines the name of the server on which Oracle 10g is installed Change the value only if the installation resides on a remote computer Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Instance name enter your Oracle instan
92. Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file e Close closes the dialog Settings will open the Station settings dialog Firewall settings will open the Firewall settings for station dialog Synchronize settings will ask for immediate synchronization of stations settings with the AVG DataCenter e Copy settings gives you three options to choose from o Copy settings to triggers a new dialog AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Select objects to which the configuration will be copied Copy to Shared settings for stations Shared settings for groups selected Stations Shared settings for application servers selected Application servers gt a Cancel Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a s
93. Station0O1 Station02 etc The filtering options for Scan results are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Scan name Insert a custom scan name that you want to filter out e User name Insert a custom username that you want to filter out Severity Choose a preferred severity level from the drop down menu e Including rootkits Choose if scan results with rootkits should be filtered out Unconfirmed This filter will display only unconfirmed scan results To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 7 Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager see Configuration Alert Manager Settings for more information Each line represents one event and can be sorted by Severity Event type Station name etc by simply clicking a column name To review an event details double click its line
94. This is the default configuration which can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro e Report hidden extensions There are also these sub items available in the following tree structure Detection actions Mail filtering 10 3 4 E mail Scanner for MS Exchange SMTP TA The configuration for the E mail Scanner for MS Exchange SMTP Transport Agent is exactly the same as in the case of routing transport agent For more information please see the E mail Scanner for MS Exchange routing TA chapter above There are also these sub items available in the following tree structure Detection actions Mail filtering AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 3 5 E mail Scanner for MS Exchange VSAPI This item contains settings of the E mail Scanner for MS Exchange VSAP 2 Appearance _ a i License Basic Settings Ignore faulty conditions V Enable component E Identity Protection Language Virus Vault a z j Default install lan f PUP Exceptions 7 E graos Online Shield Logging settings EE LinkScanner Log file size 100 MB Scan settings a V Background scan
95. VG Network Installer Wizard From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode at the beginning of the wizard If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will include AVG information and parameters needed for proper and comprehensive functionality 4 1 Remote Installation on Windows XP Home The installation process on stations with this operating system is the same as installation on stations running the Windows 2003 XP Professional OS However due to the restrictions of this older operating system it is not possible to run the automatic installation of the AVG Agent serice Therefore before you start AVG installation on all stations with the Windows XP Home operating system it is necessary to install the AVG Agent service manually or using the login script More information on this topic can be found in the Windows XP_ Home Remote Installation chapter 4 2 Recommendations for Components Before installing AVG on stations please review the following recommendations regarding individual components Note The basic mode of the AVG Network Installer Wizard does not a
96. VG Internet Security Business Edition providing only a local update source and script AVG installations on stations without the benefits of AVG DataCenter and AVG Admin Console 2 1 5 AVG Admin Server The AVG Admin Server stores data in a database AVG DataCenter and performs the role of a mediator between the AVG DataCenter and stations AVG Admin Server may also work as a local update source The AVG DataCenter is a database that contains the entire configuration for AVG stations including scan and tasks settings All stations with AVG installed as well as the AVG Admin Console program communicate with the AVG DataCenter The communication is possible only if the Remote Administration component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL database systems You will be able to choose specific database system during deployment process AVG Admin Deployment Wizard starts after installation 2 1 6 Server roles There are two roles that can be deployed after installation on AVG Admin Servers The selection of roles is a key part of the deployment process that will take place right after product installation The roles are as follows e DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more UpdateProxy ro
97. VG Remote Installation It contains only the AVG Admin Server Deployment Wizard Lite and the AVG Network Installer Wizard Lite No management console is available Such as AVG Admin Console or any advanced options AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Installation Script creation In order to install and use only the AVG Admin Lite features you must have chosen the Lite Installation option during the AVG Internet Security Business Edition installation process For more information see chapter Installation type 8 1 AVG Admin Deployment Wizard Lite Please use this wizard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server Lite mode can act only in one role UpdateProxy role e Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly The first dialog explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to complete this wzard in order to proceed wth remote network installation AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 8 1 1 Configuration Overview a AVG Admin Serv
98. Virus vault will show the Virus vault content of the selected station Infection type Virus name File Path Date of storage Infection Virus identified EICAR_Test C Temp wir eicar com 2010 08 03 15 46 59 Spyware Adware Generic2 OGF Y viry malware test pup MediaGateway exe 2010 08 03 15 46 59 Spyware Adware Generic2 OGF Y viry malware test pup MediaGateway rar 2010 08 03 15 46 59 Spyware Adware Generic2 OGF y System Volume Information _restore 0D75 2010 08 04 13 36 00 B Restore Delete Prepare for analysis Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons AVG Internet Security Business Edition 2011 11 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Restore select a threat or threats you wish to restore on the station and click this button o Delete use this button to delete the selected threat s o Prepare for analysis Sending false alarm files to analysis This service is only intended for sending files that are in your opinion harmless and have been incorrectly marked by AVG as infected or If you are about to send such a file and wish to be informed about the result of the analysis enter your e mail address below and press Send Otherwise please press Close Current progress Files from Virus Vault are ready to be sent for analysis or saved to a disk Your e mail address optional
99. WE ava 10 1 5 License The License settings are available only from AVG Admin Console Appearance License Ignore faulty conditions a Owner name Identity Protection Virus Vault PUP Exceptions License number Anti Spam Online Shield LinkScanner License a Company Expiration message a Show expiration dialog Alert manager Custom message 5 Resident Shield wf Cache Server E Anti Rootkit update E Remote Administration Product Improvement Programme m r ee De lei You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required license number In the Expiration message section you can choose if expiration dialog should be displayed in case the license has expired Show expiration dialog select one of the options If you wish to use a custom message to display use the last option and fill in the Custom message field accordingly AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies Cz o All rights reserved HE ava 10 1 6 Configuration copying You can copy predefined Schedules configuration from the Shared settings for stations Groups or from settings for a single station to a group multiple groups or shared settings
100. a Import AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava DataCenter role Data import You can fill the newly created DataCenter database by importing data from a stored backup or you can import stations and groups from Active Directory Import stations from Active Directory Name of the entry e g domain com Import data into the database from folder Help lt lt Back f Cancel I Create groups by sub domains in 4D Advanced Once you confirm your database selection you can also choose to import some existing data into the newly created database If your network supports Active Directory you will experience these two options Import stations from Active Directory This option will allow you to automatically import all station names from the Active Directory into the database Later on you will be able to choose which stations to install First tick the Import stations from Active Directory checkbox Then fill in your Active Directory enabled domain name from which you intend to make the import Tick the Create groups by sub domains in AD checkbox in order to automatically create groups and sort stations into them according to the sub domain names available inside the Active Directory You can also use the Advanced button to specify login details if different from the currently logged user
101. actions after entering password click on the Activate password for access to unallowed actions and in the new dialog fill in a new password twice for verification The password will be required every time the user tries to access the disallowed action Similarly you can enable the user on a station to change mandatory settings To do so check the Activate password for modification of mandatory settings checkbox and fill in a new password twice for verification This will allow the user to temporarily change the settings for the currently opened dialog in Advanced settings on the station by using the Temporarily disable mandatory mode button that appears only if this feature is active Note The password must not be blank Also after synchronization the settings possibly changed by the user on the station wil receive their values back Also you can decide whether you want the local user to stop a running scheduled scan This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox Note The changes will take effect once the stations get synchronized For more information about the synchronization process visit the Synchronization process chapter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved
102. ad the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Select components Step 3 10 Choose installation components If no component is selected AVG will be installed according to default settings Install AVG with default settings m Select installation components s on the left that you wish to install or ckt ish to uninstall gm The symbols have the Follow ving meaning B Component Will be installed en i EZ AVG Surf Shield Component will either be uninstalled or not be j rE E mail Scanner installed o Default installer settings will be used e Install AVG Security Toolbar Remote AVG uninstallation __ te In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure o
103. ad the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear A Remote instal of AVG via ea a aan IP ranges settings ie Step 4 7 a A IP addresses stations 0 The wizard will check if AVG is installed on stations in your network Enter IP ranges identifying stations to be scanned You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue Once done the Station AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava selection window will appear Station selection Step 5 7 Select stations where AVG 2011 should be installed and dick the Install button zst present Export stations without AVG to a file Select all stations Select stations without AVG Right click to view additional options Retrieve the installation log
104. all firebird2 0 super dokg reconfigure firebird2 0 super In other cases you can simply download the installation package and install it manually The file can be found at the URL below http www firebirdsaql org index php op files 14 1 2 Database Setup If you have an existing DataCenter database please copy it to the following default location opt avg avgadmsrv var db and rename as avgdb fdb Note You may want to check the access rights of the avgdb fdb file prior to AVG Admin Server 2011 for Linux startup The Firebird server must have the read write access to the avgdb fdb database If you are installing AVG Admin Server 2011 for Linux for the first time and you do not have any DataCenter database file created yet the AVG Admin Server 2011 for Linux install script will install an empty DataCenter database for you If you want to create a special Firebird user account for AVG DataCenter database use the following commands opt firebird bin gsec user SYSDBA password masterkey add lt user gt pw lt password gt opt firebird bin gsec user SYSDBA password masterkey display You will be asked for this username and password later on during AVG Admin Server installation process 14 1 3 AVG Admin Server 2011 for Linux Installation Download the latest installation package of AVG Admin Server 2011 for Linux avgadmsrv201 1 rxxxx i386 tar gz from the following URL http www avg com ww en download Note
105. allowed A station keeps Verification of a Stations s ronization How can I connect 1 Z No fiter is available for the current view Z Status window Al messages Time Message Ready 11 rows 0 selected The AVG Admin Console interface is completely customizable allowing users to mowe or enable disable individual panels according to their needs Within the default view all six panels are visible in addition to a navigation toolbar and upper menu 6 2 1 Upper Main Menu The upper menu contains the following menu items DataCenter menu The DataCenter menu offers the following options Connect to AVG DataCenter Allows user to select a different DataCenter AVG DataCenter settings AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Station identification Choose station identification method by station name and domain Scan results options Store only scan results with selected severity induding rootkits Keep scan results for the maximum period of 30 days Keep AM events for the maximum period of 30 days Access to AVG DataCenter from AVG Admin Console Free access Simple password protection Full access control L Coax The Station identification section contains a drop down menu where you can select how yo
106. ally there is no need to change this Timeout the AVG Agent and wizard communication timeout value in milliseconds When there is no response within the specified value in the AVG Agent and wizard communication process the connection is terminated with an error If you have a very busy network or the stations with AVG installed are very slow you can increase this timeout value to prevent connection timeout errors Network scanning Step 7 10 r Network scanning method The wizard will check if AYG is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station AVG Agent password AYG Agent service provides installation of AVG on selected stations Enter the password required for secure communication between the wizard and the AVG Agent service running on remote stations Without correct password no operation can be executed V Mask password Password tt i E Check AVG version from AVG DataCenter _____ maximum time since the last station was contacted 2 hours Click the Next button to continue to the next dialog where you can enter a station e The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list which method for selecting st
107. an increase this timeout value to prevent connection timeout errors Export selected stations list exports selected stations into a csv file Install selected stations displays Remote Network Installation dialog which will guide you through the network installation process itself AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Warning AVG remote installation can be performed only on stations wth the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username wth administrator privileges On stations running the MS Windows XP Home the AVG installation must be done manually or using the login script and the AVG Agent service for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter You can choose basic or advanced remote network installation Basic remote network installation recommended for beginners Advanced remote network installation recommended for advanced users Before you begin with the installation of the remote stations you may want to review the following chapters Remote Installation on Windows XP Home Recommendations for Components Network Requirements Note This chapter describes the basic setup of Network Installer availa
108. anced Settings Select Remote Administration group In the right part of the dialog fill in the following entries Server enter your AVG DataCenter server name or IP address Port enter your AVG DataCenter server port default is 4158 If your AVG DataCenter requires username and password for connection also fill in these details Login name enter username Password enter password We recommend keeping Port for incoming messages with the default value AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF Av Enter all required information and then use the Test connection button to verify the connection If it fails consult the Network requirements chapter for a possible solution As an alternative you may consider using AVG Settings Manager for applying settings on individual stations manually 11 2 How to Migrate Stations from to Different DataCenter This chapter describes migration of stations from a different AVG DataCenter The following two topics are covered Importing Stations and Settings from AVG DataCenter 9 0 Migrating Stations to another AVG DataCenter 11 2 1 Importing Stations and Settings from AVG DataCenter 9 0 Although the new version of AVG Internet Security Business Edition is backward compatible with the previous version you can also import AVG DataCenter 9 0 stations via the AVG Admin Deployment Wizard duri
109. anges related to the application can be found in the Changelog file The AVG Proxy server feature is included in the AVG Admin Server 2011 for Linux There are several options available in the configuration file that can be used to customize settings For more information see the manual page of avgadmsrv conf check each option s description in the configuration file or visit the Configuration chapter below If you require more information about the Firebird database engine please refer to the following website http www firebirdsgl org 14 1 Installation This chapter describes AVG Admin Server 2011 for Linux installation The following libraries are required for successful installation libgds so libstdc s0 6 libgcc_s so 1 libe so 6 AVG Admin Server 2011 for Linux is compatible with the following Firebird servers Firebird Super Server 2 0 Recommended or higher Firebird Classic Server 2 0 or higher AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 14 1 1 Firebird Installation Note If you have one of the supported Firebird servers already installed please skip to the AVG Admin Server 2011 for Linux Installation section Please download and install one of the supported Firebird servers On some distributions the Firebird server is already included and can be easily installed For example on Debian Ubuntu apt get inst
110. anning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users mailbox folders it is submitted to AVG for Exchange Server to be scanned Scanning and searching for the not examined objects runs in parallel A specific low priority thread is used for each database which guarantees other tasks e g e AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava mail messages storage in the Microsoft Exchange database are always carried out preferentially Proactive Scan incoming messages You can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here This scanning occurs when an item is delivered to a folder but a request has not been made by a client As soon as messages are submitted to the Exchange store they enter the global scanning queue as low priority maximum of 30 items They are scanned on the first in first out FIFO basis If an item is accessed while still in the queue it is changed to high priority Note Overflow messages wil continue to the store unscanned Note Even if you disable both Background Scan and Proactive Scan options the on access scanner will be still active when an user will try to download a
111. are available Confirm this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Cancel closes the window Remove selected threats removes only the selected threats Remove all threats removes all threats in the list Previous shows the previous scan result in the Scan results view if available Next shows the next scan result in the Scan results view if available Export scan results to a file click this hyperlink to save the listed scan results to a text file csv Print scan results click this hyperlink to open a standard print dialog and print out the results Right clicking on a finding in the list will allow you to choose from the following actions availability of the actions depends on file infection type AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF Ave Heal will ask the station to try healing the selected finding s Delete will ask the station to delete the selected finding s Move to Vault will ask the station to remove the selected finding s to the station s Virus Vault e Add as exception will ask the station to create an exception for the selected finding s AVG will then ignore the file and will not report it anymore If the station is active the requested operation s will be done imme
112. ate file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder accessible by AVG stations When you are using Microsoft Information Server for example the root of all the accessible folders is usually C lnetPub wwwroot Supposing C InetPub wwwroot avgupdate folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in this directory by the URL http localweb avgupdate Following these steps AVG stations will use the same URL hittp localweb avgupdate for updates Update files for distribution can be downloaded from the http www avg com ww en website section Support Center Downloads AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 14 AVG Admin Server 2011 for Linux AVG Admin Server 2011 for Linux is designed for administration of AVG DataCenter using the HTTP communication protocol for connection between the AVG stations and DataCenter A Firebird server is used for accessing the DataCenter database AVG Proxy server is also a part of the AVG Admin Server and serves for mirroring update files that can be accessed via the HTTP protocol This chapter includes the following topics Installation Description of start up parameters s Configuration News and ch
113. ated within the AVG Admin Console The wizard will guide you through adding AVG stations that you want to install remotely More information on this topic can be found in Network Installer chapter Run AVG Network Installer Wizard starts the standalone AVG Network Installer Wizard which will guide you through AVG installation on stations More information on this topic can be found in AVG Network Installer chapter Information menu AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava The Information menu offers the following options Help opens the help file What is new displays step by step summary of important news in the AVG Admin application Check for updates AVG Admin Console automatically during startup checks if a newer version of AVG Admin Console is available But you can also open this dialog and immediately see if a new version is available You can also use the link in the dialog to directly download the latest installation package To disable the startup checking feature uncheck the Check for updates during startup checkbox Download latest documentation opens your default Internet browser with the AVG website documentation download page Download AVG Rescue CD opens your default Internet browser with the AVG website Rescue CD download page In order to download the product you will need to insert your lic
114. ation between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote stations without knowing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor The Log Level option allows you to specify the logging detail level Errors only only application s run related errors are logged such as unauthorized connection attempts network timeouts and so on Detailed information on the operations requested and performed by the service on a station Debug very detailed records covering the program diagnostics After selecting this level the log files will be very large Logging off no logs will be saved default The right part of the section offers the following options Port TCP IP communication port where the AVG Agent senice listens for the wizard connection The default value is 6150 and usually there is no need to change this Timeout the AVG Agent and wizard communication timeout value in milliseconds When there is no response within the specified value in the AVG Agent and wizard communication process the connection is terminated with an error If you have a very busy network or the stations with AVG installed are very slow you c
115. ation went through correctly one of the following Wizards will launch automatically depending on your previous choices during the installation process AVG Admin Deployment Wizard This Wizard will start automatically if you chose Quick or Custom installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard chapter Note You must go through this wizard in order to make AVG Internet Security Business Edition function properly e AVG Admin Deployment Wizard Lite This Wizard will start if you chose Lite Installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard Lite chapter Note You must go through this wzard in order to make AVG Internet Security Business Edition function properly Note If an error occurred during the installation process or the installation failed an error dialog appears In that case copy the available information and contact our technical support team Use the contact page http www avg com ww en support existing AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 3 AVG Admin Deployment Wizard The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG Internet Security Business Edition It can also be launched any time later from the Start menu program folder i e All programs AVG 2011 Remote Administration AVG
116. ations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AVG installation script Creation of installation script and batch for installation from CD or network folder I Advanced mode Option for detailed settings of all installation parameters It indudes logging level AYG Agent service port selection of AVG components to install uninstall etc __ te The dialog window offers the selection between two options for creating and using the installation script e Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and moving them to a new one Creation of AVG installation script This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 4 5 Remote Network Installation Remote AVG installation Step 1 7 Remote installation of AVG is available for the following operating systems Windows 2003 Server SP 1 Windows XP SP2 or higher The Wizard first will install and start AVG Agent serv
117. ations you prefer The possible options are as follows All stations from the domain this option will scan all stations available in your local domain AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF Ave Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The AVG Agent password section includes a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote stations without knowing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the password fro
118. ble from the AVG Admin Console If you prefer to configure more details proceed to the Advanced Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Option for detailed settings of all installation parameters It indudes logging level AYG Agent service port selection of AVG components to install uninstall etc ete Gt Goa eat If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button
119. by a password Do you want to create a new password for this station The same password will be used in the generated configuration package Answer Yesif you wish to set the password for access to Allowed items now and then fill in the required information and confirm your choice Answer No to skip the password creation and continue to save the local AVG configuration to a file Clone Options o Apply identical settings across your network clicking this link allows you to make a copy of the local AVG installation by creating an installation package with custom options The clone includes most of the AVG settings with the exception of the following v Language settings v Sounds settings v Allowed list and potentially unwanted programs exceptions of the Identity protection component To proceed first select folder where the installation script will be saved Setup files location Select folder where installation script file will be saved now gt Show installation progress hidden installation Source AVG Installation package Download the newest version of AVG 2011 from the Internet into the selected folder Download Help Cancel Then from the drop down menu select one of the following AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava v Hidden installation no information will be displayed during the setu
120. cation ses eed acatincasencsire nea cseeteee si eewentieres 247 14 1 8 Installation Troubleshooting trrrrtttttetteteeeeee tenn eee e eee eee EEE ett 247 14 2 Start Up Parameters ssesereet teste eee eect eee e eee eee e eee eee eee eee eee tee e Een e ee aE eee ee en EEE EEE EES 251 14 3 Configuration lt srrtrttt treet ttt terrier eniees 253 15 FAQ and Technical Support rsrssssssussurnnnunnunnnnunnnnnnnnnnnnnnnnnnnn nnnm 258 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 1 Introduction This user manual provides comprehensive documentation for AVG Internet Security Business Edition Important notice The document may contain references to other user guides especially the Internet Security guide If you are not familiar with the AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com ww en website Support Center Download Documentation section You can also use context help which is available through the application to get the requested information 1 1 AVG Internet Security Business Edition scheme Please review the simplified scheme of AVG Internet Security Business Edition showing the basic connection and interaction of remote administration components in the default and most common configuration AVG Internet Security Business Edition 2011 20
121. ce name AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Username shows the predefined login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 5 MySQL 5 din Sener Deployment Wead I M o ES MySQL 5 credentials V In order to connect to MySQL 5 it is necessary to fill in the following information Change the computer name only if you want to set up a connection to MySQL 5 on a remote computer The database administrator s username and password are needed to create the database Administrator s username root Administrator s password lt w O l Fill in the following information Computer name defines the name of the server on which the MySQL 5 is installed Change the value only if the installation resides on a remote computer Service name Default operating system service name for the MySQL engine We recommend keeping the original value Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferr
122. ck the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog The diagnostic data have been successfully gathered Now you can send them directly to the AVG server or store them on your local drive Sending diagnostic data may take a few minutes so please be patient Connecting to the station VM STATION2 Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by e mail Click Send for sending the contents directly AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Enter your e mail address required Briefly describe the issue of the station List of attached files List of attached files 8CO6AD6A 4944 4527 A9A7 67E88CESFASB_A txt 8CO6AD6A 4944 4527 A9A7 67E88CESFASB_A cab Proxy settings Fill in your e mail address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the
123. ction Here you can change the port number and local address o Port the default port value is 4158 You can reset the default value any time by pressing the Set default port button o Local address specify the local address for incoming connections The default value is empty meaning any local address If the specified name resolves to more than one address then the first available one is used the server tries all of them Server access section AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava In this section you should fill in a chosen username and password for access to the AVG DataCenter The values are optional but we recommend setting them up to increase security Note This username and password apply for connecting stations to the AVG DataCenter In other words these values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Network Installer Wizard or manually Miscellaneous section Tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis 10 4 2 DataCenter tab This tab offers the following options General DataCenter UpdateProxy Email m Database system settings eaea z Database file C ProgremData Avg 10 Admin Server Data avadb fdl El Database access FZ Urin
124. d if you wish to update the existing one or create a new one Update existing DataCenter database This option will update the database to the current version Select this option if you need to preserve the database contents LE AVG Admin Server Deployment Wizard sa a DataCenter role Database update creation Your DataCenter database version is up to date You can keep existing database Another option is to create a new empty database Database setup options Keep existing DataCenter database Create new empty DataCenter database In the next step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Waming if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect j Server access Username I Password Note If you set an username and password here you s
125. dard features AVG Internet Security Business Edition may contain the following components support configuration available directly from the AVG Admin Console o Anti Spam protection o Anti Spyware protection o Firewall protection o Online Shield protection o LinkScanner protection o Anti Rootkit protection Note Depending on your edition the support of components may vary Backward compatibility including an easy migration from the previous version 1 3 Operating Systems Supported AVG Internet Security Business Edition is intended to manage protect stations with the following operating systems with the exceptions mentioned below the list MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions The AVG Admin console AVG Admin Server and related components are supported in the following operating systems MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 e MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server
126. dialog will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Account list Settings of account administrator Account State Account rights Group access SE Admin Server and AVG DataCenter i E Modify AVG DataCenter settings and manage access accounts m EZ Modify shared settings for stations Z Modify settings for groups and stations EZ Modify Firewall shared settings Z Modify Firewall settings for groups and stations Z Delete stations Z Create new groups and delete existing ones Request stations restart The Account list section contains list of currently available usernames and their states By default there is only one account available administrator with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the following options Active If you right click on an existing account name you will be able to activate or deactivate it by this function Please note that you need to have at least one account active e New Account Select this option to create a new user account AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved The default account has no password Please enter your
127. diately Request type Double click the field to open drop down menu with list of request types and choose the one you wish to filter out Station name Double click the field to insert a custom station name to be filtered out Date Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 12 Network Installer This is the integrated Network installer that allows you to add remove stations for remote installation and observe the installation status Note This option serves only for network installation If you prefer to create an installation script you need to use the standalone AVG Network Installer Wizard To add a new stations for remote installation simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears See the Network scanning chapter for more information The other context menu items are as follows Show network scan progress Network scan is running pene cei ach le eee Network scan details Scanned stations count Total stations count Stations count with AVG Stations cou
128. diately after the request If the station is not currently active i e is not connected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test result and process all selected infections One of the action result states listed below will be displayed in the State column The states are as follows Healed the file was cleaned Infected the file is infected Moved to Virus Vault the file was moved to the Virus vault on the station Restored from Vault the file was restored from the Virus Vault Deleted the infection was deleted Added as exception the infection was added to the list of exceptions will no longer be considered as a threat Potentially dangerous object the file is potentially dangerous 6 6 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also
129. dministration extent AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved
130. e yso rr M Password p m DataCenter settings V Peform regular database backups run backup at specific time 12 00 00 AM backup period 2 days Database system settings section contains database options To change the database system choose a different one from the drop down list e Firebird This database engine is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation To change location of the database file you can change the path in the Database file field AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava MS SQL Server Express A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license To change the database name insert a custom value into the Database name field MS SQL Server This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license To change the database name insert a custom value into the Database name field Oracle This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and
131. e Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will experience a dialog AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear Station selection Step 8 10 Select stations where AVG 2011 should be installed and dick the Install button Export stations without AVG to a file Select all stations Select stations without AVG Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the opti
132. e Installation in the AVG Admin Lite Chapter If you want to include an optional gadget to your desktop check the Installs and displays the AVG 2011 gadget checkbox available for Windows Vista and Windows 7 or higher operating systems More information about this topic can be found in the Configuration Sidebar Desktop Gadgets chapter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 2 6 Custom Options If you chose Custom install in the Installation Type dialog you will experience the following screen AVG Installer Custom Options Destination Folder The default destination folder is shown below You can dick the Browse button to select a different folder but we recommend using the default settings C Program Files AVG Avg 10 Admin Browse Component Selection ig AVG Remote Administratior AVG Remote Administration H Additional installed languages Z AVG Admin Console Documentation 2 Graphic Reports i AVG Network Installer Wizard Z AVG Admin Server Default a You have to specify the destination folder where AVG Internet Security Business Edition and its components will be installed If you want to select another directory specify the directory path or choose a directory from your local disk by pressing the Browse button Then proceed to select AVG Internet Security Business Edition components you wa
133. e av m r Server settings IV Run AVG Admin Server Monitor at startup The AVG Admin Server Monitor dialog contains the following control buttons Stop server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Server settings allows you to set up the AVG Admin Server configuration If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup you can uncheck the checkbox Run AVG Admin Server Monitor at startup not recommended AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 4 1 General tab This tab offers the following options General DataCenter UpdateProxy Email AVG Admin Server 10 0 1074 Copyright c 1992 2010 AVG Technologies www avg com m License UMTMV YE7HD MRFM2 QVBST SEKLG M License type Full Change Connection Pot 4158 Set default port Local address m Server access J Login name e F Password nnn m Miscellaneous Send server dumps automatically to analysis License section Click the Change button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Connection se
134. e information AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Installation settings Step 2 10 Please enter parameters needed for installation of AVG on stations r License information 7 Name default system value from target station will be used I Company default system value from target station will be used IV License number TO m Folder with the AVG installation package c temp E Download the newest version of AVG 2011 from the Internet into the selected folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this miam button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to downlo
135. e scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations 6 12 2 Remote Network Installation As soon as you add stations for remote installation the AVG Admin Server starts checking their state you can instantaneously see if the scanned station is online if there is AVG or AVG Agent already installed and their version There are several operations available for added stations available via right click context menu Re check state of selected stations checks the station status and AVG version again Delete selected stations removes the selected stations from the list Change AVG Agent settings of selected stations displays a dialog with settings for AVG Agent of selected stations AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved AVG Agent password AYG Agent service provides installation of AVG on selected stations Enter the password required for secure communication between the wizard and the AYG Agent service running on remote stations Without correct password no operation can be executed V Mask password Password Log level Port 6150 lt a Logging off A Timeout ms 30000 Ea Cag ke The following options are available In the Password field you can optionally enter a password to protect communic
136. e temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog If you right click on the New Stations item in the left tree or any existing group a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Edit group allows you to change the group name and description does not apply for the New stations group AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Delete group allows you to delete the selected group does not apply for the New stations group Access control for group If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations Double click on one of accounts names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to
137. e the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this mam button to select the correct folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava BE conn ave aos se ees Remote administration settings Step 3 6 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration M Remote administration AVG DataCenter connection string l VM W7X86PADMIN 4158 mue TT Password J
138. echnologies CZ s r o All rights reserved HE ava Edit URL 2 Enter the complete server address into the URL field including http prefix and port number if other than 80 The following buttons are also available Edit for changing the address of the selected server Delete for deleting the selected server address Default for resetting values of the current dialog to default ones The servers are listed by priority The first one always has the highest priority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a selected server up Move Down to move a selected server down Once finished click the Next button to continue AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved UpdateProxy role Configuration of update servers This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of settings in Datacenter into which the new list of servers will be saved Group name Group description RE mmmn Add E AVG Admin Server UpdateProxy http VM W7X86PADMIN 4158 avg Update servers update primary server http update avg com softw 90 up Edit E update backup server http backup avg cz softw 90 upd Delete Default Move Up
139. ect Notification header e Notification body AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Notification footer Into these fields you can insert either custom text to be displayed within the message or use a macro to insert a variable To use a variable macro simply click Insert macro button located next to each message par AVG StationName AVG_StationDomain E AVG_GroupName AVG_IPAddress AVG MacAddress 7 Station name The variable will be converted to a real value once the message is sent from the AVG DataCenter The possible variables macros are as follows e AVG_StationName name of the station AVG_StationDomain The domain name in which the station exists if applicable AVG_GroupName the group name in which the station is located A VG_IPAddress the station IP address AVG_MacAddress the MAC address of the station AVG_LastCall last time the station contacted the AVG DataCenter e AVG_WinVersion the version of MS Windows AVG_AvgVersion the AVG version on the station e Antivirus_Version the version of the antivirus database AVG_StationDesc the description of the station e AVG_Installtime installation time AVG_Infected number of unremoved infections AVG_ScanStarted start of a scan AVG Internet Security
140. ed HE ava If you choose to add stations according to an IP range the following dialog will appear IP ranges settings IP addresses stations 256 The wizard will check if AVG is installed on stations in your network Enter IP ranges identifying stations to be scanned 192 168 195 000 192 168 195 255 You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue The Network scanning window will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Abort The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select S
141. ed WE ava 10 1 3 Remote Administration The Remote Administration settings available from AVG Admin Console contain some additional settings in comparison to station settings arja E Appearance d Licen Remote Administration E Ignore faulty conditions E Server E EJ Identity Protection Port 4158 Virus Vault _ PUP Exceptions sna af AntiSpam ogin name 6 5 Online Shield Password fE LinkScanner a F a f Scans Port for incoming messages 6051 m Schedules ca E mail Scanner 5 Alert manager Advanced settings tf Resident Shield E cache Server synchronize configuration every fa hour Z 2 Anti Rootkit Retrieve messages from server every 5 minutes x E is Delay of processing specific pending requests after station star 5 minutes x i Allowed actions E Product Improvement Programme a synchronize Firewall settings a 4 Synchronize Alert Manager settings ni 1 omnt i aaea O os The settings include Synchronize configuration every choose the automatic interval for synchronization station will try to synchronize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from AVG Admin Console to be retrieved from the server Delay of proc
142. ed new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Please note the following information before proceeding MySQL Server 5 uses max_allowed_packet variable to set the maximum size of one packet Its default value is 1048576 bytes 1 MB which is too low for AVG Admin Server to work properly in most cases We strongly recommend to change this value to at least 10 MB To do so follow one of the solutions below Set the value for the current run only This will apply the setting until the restart of the server occurs Then the default value or value from my ini will be used again Note You need to be logged as administrator with MySQL root privileges in order to do that Login to your MySQL server and run this command set global max_allowed_packet 10485760 Change Settings in the my ini file permanent recommended This will save the settings permanently but requires restart of the MySQL server Open the my ini file on the MySQL server Under the section mysqld change max_allowed_packet to the following value max_allowed_packet 10485760 Restart the mysqld daemon or the MySQL senice Press the Next button and continue to the next step Dat
143. ee e eee e en ee eee ee see ee nesta eee eee an eee asta eee an Eee ee 12 1 6 1 Ports to be allowed on stations oeiiisttetensesadeicacesierswexccsnncantractsieetahataseemancses 12 1 6 2 Ports to be Allowed for Remote Administration soccer ttt tt titre tenn ne teen nn en ieas 12 1 7 Migrating Stations From Previous Version sttrrttssstteet teste sees nent eee eeee nena eee eeeseene an eesaes 14 2 AVG Internet Security Business Edition Installation s 1s s susssuunuunnnnunnnnunnnnn 15 2 1 Components OVEFVieW irttteee stent eee ee ee EEE EEE EEE EE EEE EEE EEE EEE EEE E a 15 2 1 1 AVG Admin Server Deployment Wizard sererrerrerrrrrrerrerrerrerrnrrnerrnrrnrrnernerenrrerre 15 2 1 2 AVG Network Installer ccccccccttt ete te eee e eee e ne ene e eee EEE EEE EEE EE EEDA DEES EASED EEDA EEE E EE 15 2 1 3 AVG Admin Consola er mateinas nee AEE id kenik EE EEE E DEEDES EEE ED AEDS DEEDS TEESE SEED e 15 9 4 A AVG Admin Life seer etnceacnerecrecirier secs ia seers OOE ANARE AA conned 15 2 1 5 AVG Admin Seryep seacenancciateeticsssccdaeicagras ane sapetecemramnacaissndpessaeassenneezanaons 15 2 1 6 S rver roleg settee ene e ene n en DEENA EEDA E DEES DEEDES a DAES EDAD EASE EDAD EASE EDAD EEE E DEED EEE 15 2 2 Where to Install and Deploy ssrrtersteesteeeteeeee eee e nena eeee eee ence en eee anes anata eeeeeees nena eenan ees 16 2 3 Welcome Dialog srtttttttettr tenet teen eee e eee ene eee EERE EEE EEE EEE E EES EEE eee Sane EEE 17 FJA license Activation eRe a
144. eee eee eee eee eee EEE EEE Een E EEE Eten ee en eee EEE EES 243 12 3 Converting the AVG DataCenter to a Different Database ss trtrrrerrtreteresetereeeseeees 244 eke GN oM ica ite Rit ee ere ree tr Crore tr cre rr eer 244 13 Updates s esceccscceccceceeeseceeeeeeeeeeeeseaeeeaeaeeeeeesceaeaeeeaeseeeeaeasaeaeaeeeeseeseeerseaesegegeneges 245 13 1 General INformMatjon 26 erecnnces eectrsnaerneetemndadunniedienee qeatene ce meinaeaeeeninensreeenntes 245 13 2 Update within the Local NetWork i 1sttttssstteeeet tees sees e nese eee ee eee e eee ee teense eee ee aeeees 245 14 AVG Admin Server 2011 for Linux s 11s111155 11552555521s5011s501s0uuus0uussuuunnununnnnnnnnn 247 14 1 Installationer eere eect te ete een n EEE EE ERED DEEDES EE EEE REEDED EEE EEE EEE EEE EE EEE 247 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 14 1 1 Firebird Installation cccecccct cette rrr ttrt rtrt eee eee enn EEE DEEDES EEE DEED EDAD EEE EEE EEE EES 247 14 1 2 Database Setup critter tee t teen eee ee EE EEE EEE EEE 247 14 1 3 AVG Admin Server 2011 for Linux Installation cccccet tt tt ttt tte nena 247 14 1 4 Manual Database Upgrade virrrrirrtteete tener tenet eee EEE EEE 247 TACT ES LICR Ser Aae eas Read a a hats Sane ed face elena nn ae ed taeda ta Feces eaten ens 247 14 1 6 AVG Admin Server 2011 for Linux Configuration 1111111ttitttettt tiie eee etneeeeenees 247 14 1 7 Installation Verifi
145. eeee eee e eee eee eee EE EEE EE EEE EEE EEE E EEE E EEE EEA EEE t EE 30 29 4 Oracle Ree eae aaa TETAAN A TEE aN EEE EEEE EEEE ANA EE E ete 30 3 7 5 MySQL 5 trrrrrrrrrrrrrrrtrrtrrtrrrtrrtrrtnrurrntrrtrrurrntrnkrnkrrkrrunrnnrnunnnnrnnrnnEnEEEE REENE 30 3 8 DataCenter Role Data Import srrrsessttseseeeet sees eens eee eeee een ea eneeeeeeeeneeeee anes nena eee nn ees 35 3 9 DataCenter Role Server ACCESS crete teen ete tenn n nnn en ne ERE EEE READE EEE E EEE EE ESSE EES aE SEES SEES 36 3 10 UpdateProxy Role tttttttrrttrrttrittrrtttrtttrrt nnt eee EE EEE EEE EE EEE EE aE EEE EEE EE 37 3 10 1 Update Servers virrrrrire reer tenn ee eee eee ee EE EEE EEE EEE EEE Ea 37 3 11 Configuration OVervjeW sstitet tees tee ee eee e teen ee ee eee nee E eee EE nee Eee Eee e EEE nn EEE a 41 4 AVG Network Installer Wizard Basic Mode s s s 2222222205u20220u200u20022022022021005 43 4 1 Remote Installation on Windows XP Home ti EEE UU EEE 43 4 2 Recommendations for COMPONENES sssstesteeeteeee eee ete e ete e eee e eee e nena eee ene ee neta eee en eet Eee tes 43 Ae 3 Welcome aE ick aro ie ane cid E Pena e eed haa te pe ae pene eee dele hase ese ee cate weed he 44 4 4 Installation Method lt 2 neaartnat tiers rear nececnrmeiacnanr et ieahaahe cadet tte eanimartaeeninmne ees 45 4 5 Remote Network Installation 99s0 sriesssvirtrcrsssiess stoned estes tikes wntrieerenesns 46 4 5 1 All Stations from the DOMAIN cretett ett e tte ete n enn nee A EEE EEE EEE E ED
146. eens etc In order to include the Windows sidebar desktop gadget for AVG Remote Administration in your Windows you need to hawe it installed first i e to check the checkbox default option in the setup dialog see Installation Type chapter for more information To enable it simply navigate to the Gadgets section of your Windows usually right click on the desktop and from the context menu select Gadgets item From the screen select AVG Remote Administration gadget AVG logo and drag it to your desktop where convenient A floating window similar to this one should appear on your desktop AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved AVG Connection Status Server workload Non Compliant stations Sf i Clicking the Non Compliant stations link will open a browser window with the list of stations in that state The right click context menu offer the Options item which will open a login screen for AVG DataCenter AVG Remote Administration Enter the connection string to AVG DataCenter in the folowing form lt server_name gt lt port gt localhost 4158 Login Use the form to quickly connect to a different Datacenter and display adequate results within the gadget AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 11 How to This chapter describes h
147. efault ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Access to remote stations Step 5 5 Please enter login and password needed for to remote station required administrator account Remote stations Account name Password Add Remote installations begin after pressing on Install button _sevesetings eee C psa cones In this final step fill in the login details for your remote station s and click Add button You can enter multiple logins Once done click Install button to begin remote installation You will be able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installatio
148. elected application server This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station application server or a group of stations via above mentioned Import settings item lt is also possible to apply them using the AVG Settings Manager tool Show logs of server plugin displays logs of the selected server component You can choose a custom date range Use the Reload button to display the most current results Show server plugin statistics displays statistics of the selected server component Use the Reload button to display the most current results Reset statistics button to delete the current values and Show details button to view the logs Reset server plugin statistics use this option to immediately reset statistics of the selected server component All tasks for the description of all sub items please refer to the chapter Configuration A VG AVG Internet Security Business Ed
149. ense number for AVG Rescue CD Product Improvement Programme Click to enable or disable your paticipation in AVG Product Improvement Programme that helps us to secure your computers and network even better by regularly analyzing your current needs according to your application usage About AVG Admin Console displays the copyright information and the application database version number 6 2 2 Navigation Tree The Navigation Tree contains all groups arranged in a hierarchical manner A group is a data structure review e g a list of stations with their configuration or scan results table etc The group content itself displays in the Current view in the central table AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved AVG DataCenter Ba m Virus base AVG DataCenter 1005 3047 1005 3047 Property value ANG for 10 4 18 10 0 814 station Firebird 10 0 814 2 10 0 814 server 10 0 814 10 0 1045 xi Quick help Remote installation Recommendations Deploying a new Available database Ports to be allowed Ports to be allowed A station keeps Verification ofa Stations s ronization How can I connect 1 Within the navigation tree you will find the fol
150. erface are allowed to be changed interrupted by user on the local station There are three main ways how to manage users access e Allowed actions It is possible to disallow access to different actions on a local station by managing allowed actions for more information see chapter Configuration Shared Settings for Stations Groups Allowed Actions Mandatory settings The mandatory monitored settings can be used for disabling enabling various actions within the station settings By marking an item as mandatory the user on the local station will not be able to customize it For more information see chapter Configuration Shared Settings for Stations Groups General control and priority levels AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Scheduled scan cancellation You can decide whether you want to allow the local user to stop a running scheduled scan or not This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox 11 8 Requests handling and status messages This chapter describes requests their handling and processing within AVG DataCenter Requests sent to a single station If a request is invoked from AVG Admin Console e g request for settings synchronization update perfo
151. erred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Waming if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect j Server access Username F Password Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter 3 10 UpdateProxy Role This dialog will appear if you chose to deploy the UpdateProxy role in the Role Selection dialog J im ns r Dep oyment UpdateProxy role Update files folder selection Please select the folder where the downloaded update files will be stored r Update files folder C ProgramData Avg 10 Admin Server Data update oes Help lt lt Back a Cancel AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava
152. ers section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Reboot the computer after finishing AVG 2011 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer f the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Where to install if you prefer a customized target locatio
153. erver credentials In order to connect to Microsoft SQL Server it is necessary to fill in the following information Change the computer name and the instance only if you want to set up connection to Microsoft SQL Server on a remote computer orto a different Microsoft SQL Server instance The database administrator s username and password are needed to create the database Fill in the following Computer name oa Database name AVGDB ani as nemame A Administrator s username User password O Administrator s password Po If you wish to use Microsoft SQL Server Express for storing Datacenter data fill in the following information Computer name defines the name of the station on which SQL Express Edition is installed Instance name refers to a particular SQL Express Edition installation if there is more than AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF ava one instance installed on the station Administrator s username predefined automatically you do not need to change it Administrator s password password for the database administrator Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Se
154. es CZ s r o All rights reserved HE ava group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now The installation script options Step 6 8 Specify names of the installation script files and the path where all required files will be stored e g a network folder Ale definition Name of the file to launch installation AvgSetup bat Name of the script file with parameters AvgSetup ini m Setup files location I Select folder where the script file will be stored by you network drive for example c temp By Create a subfolder for AVG 2011 installation files Setup J Create the AUTORUN INF file V Enable relative paths te In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a cu
155. es the selected column one step up Move down moves the selected column one step down Move to bottom moves the selected column to the very end position AVG Internet Security Business Edition 2011 11 Copyright AVG Technologies CZ s r o All rights reserved Scheduling Please specify scheduling Generate once at specific time Generation time 03 08 2010 06 55 24 Jv Generate periodically Period Daily x First generation 03 08 2010 06 55 24 In this dialog choose whether you want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Choose a Period daily weekly monthly of generation and First generation time and date Press Next button to proceed to the following part Sending e mail AVG Admin Server is not configured for sending e mails Send e mail after report generation E mail address E mail subject E mail body Attached report format Default format AVG Internet Security Business Edition 2011 Finish 011 Copyright AVG Technologies CZ s r o All rights eserved HE ava If you want to send the report or notification by e mail when it is generated enable the Send e mail after report generation checkbox In
156. eserved WE ava 7 AVG Admin Server AVG Admin Server is used to secure communication between the AVG stations and the AVG DataCenter on the server Through the AVG Admin Server the AVG stations connect to the AVG DataCenter using the TCP protocol or the HTTP protocol to be exact that is a part of each Windows operating system installation Therefore the AVG stations do not need any other third party component to be able to connect to the remote administration system The AVG Admin Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offering the update files to AVG stations The update files are downloaded from the AVG central update servers just once which significantly decreases the internet connection link load especially in larger networks The AVG Admin Server is started automatically after deployment If not you can start it manually from the Windows start menu All programs AVG 2011 Remote Administration by selecting AVG Admin Server Monitor button Start server More information about the configuration of AVG Admin Server is available in the Configuration AVG Admin Server Settings chapter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 8 AVG Admin Lite AVG Admin Lite is a simplified version of A
157. essages coming through the MS Exchange SMTP interface Available for MS Exchange 2007 2010 only and can be installed for both EDGE and HUB roles E mail Scanner for MS Exchange VSAPI Checks all e mail messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed Document Scanner for MS SharePoint download to from the Sharepoint server If any viruses are detected they are moved to the Virus Vault or completely removed 10 3 2 Anti Spam Server for MS Exchange Options available for Anti Spam Server for MS Exchange are exactly the same as on the station although the predefined default settings are different Should you require more information about individual options please consult the AVG Internet Security or E Mail Server User Guide available to download from http www avg com ww en or the context help AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 3 3 E mail Scanner for MS Exchange routing TA This item contains settings of the E mail Scanner for MS Exchange routing transport agent m gt Se Appearance i i E ii Basic Settings Ignore faulty conditions 7 Enable component Identity Protection Language vE Vius vaut Default install ian 7
158. essing specific pending requests after station startup choose how long should the AVG Admin Server wait before it starts processing the pending requests for a station that just became available e Synchronize firewall settings f you do not require Firewall settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic Synchronize Alert Manager settings If you do not require Alert Manager settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 1 4 Allowed Actions Allowed actions are items that can be enabled or disabled for usage on a station from the AVG Admin Console The configuration can be set either in the Shared Settings for groups stations or individual station settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions Schedules a i fl Scheduled scan Allowed actions wolf Virus database update sche V Change of the license number olf Program update schedule a z Advanced settings dialog access wll Anti Spam update schedule M Virus vault access S E mail Scanner V Restoring items from the virus vault
159. etwork folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers BE Creston or AVG ination ONT ee Creation of AVG installation script Step 1 6 The installation script serves as a AYG configuration template The installation script determines options and components for AVG installation The created script is used for automatic installation on other stations in your network The first step contains an overview of this option Click Next to continue AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava BE Creaton or AVG inion in OT ee Installation settings Step 2 6 Please enter parameters needed for installation of AVG on stations r License information 7 Name default system value from target station will be used I7 Company default system value from target station will be used IV License number Folder with the AVG installation package C temp El Download the newest version of AVG 2011 complata 0 from the Internet into the selected folder aa Proxy settings Download After dicking the Next button the wizard will check the Icense number relevance and signature of the complete installation package This process can take some time to Help eee lt lt a During this step it is necessary to defin
160. ffering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal Install AVG Security Toolbar choose to install AVG Security Toolbar AVG s Security Toolbar is powered by LinkScanner technology which lets you know whether the sites you are about to visit are safe Among other features it helps you also to surf the Internet more easily AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved The installation options Step 4 10 Choose options and behaviour of the AVG setup Setup parameters T Enable Windows Firewall after installation 7 Reboot the computer after finishing AVG 2011 setup if needed IV Display a notification message regarding scheduled system restart on the remote computer 10 aa minutes delay Select type of installation progress visibility hidden installation T m Setup properties 7 Where to install default setup path Setup language Brazilian Portugese v Select folder where AVG 2011 setup LOG file will be stored default installation log path l In the Setup paramet
161. for the chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from this category Group access tab The Group access tab allows you to set access rights to user defined groups of stations Double click on one of these groups to trigger a drop down menu or right click on it to trigger the context menu with same contents Now choose the permission type You can give the user of the account the Full access to the group allow him her just to view the group by selecting Read only or completely forbid him her to access the group by choosing No access option 11 10 How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts that can be easily accessed from the Tools Database Maintenance upper menu List of available database maintenance scripts Script operation description mE Unify stations with equal identification O S Delete objects whose owner is not available in the AVG DataCenter anymore O E Remove unused update servers O SES Remove old Alert Manager events from the AVG DataCenter Removes duplicated stations from AVG DataCenter according to a chosen station identification method eg if the identification method is IP Address all stations with the same IP address will be removed Individual settings of removed stations
162. from the group or station or to the Copy to Shared settings for groups selected Stations Shared settings for application servers Group name selected Application servers New stations Set mandatory flag for the target object ry ok Cancel From the drop down menu select where do you wish the configuration to be copied You can choose Shared settings in Groups Stations Shared settings for application servers or Application servers If you select Stations option the from group drop down menu will become available where you can choose a group from which the stations will be listed Then select individual stations into which you wish to copy the configuration The checkbox Set mandatory flag for the target object serves for marking the setting as mandatory If left unchecked the configuration will be set as monitored AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 1 7 Scheduled Scans During a new scheduled scan definition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders cees E Appearance Ear E Schedule settings How toscan What to scan E amaa faulty conditions Whole computer scan S S Identity Protection Virus Vault Scan specific files or folder
163. g Exit Quits AVG Admin Console View menu The View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree Quick help etc simply by checking or unchecking them To restore the original position of all panels use the Default position of panels item The panels will be restored after you restart the application Non compliance conditions Non compliance conditions specify what is to be considered a station non compliance These conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red color in all views Condition J The AVG version is outdated J The scanning engine version is outdated J The virus database release date is older than No communication with station for a period longer than J Infections unremoved Spyware unremoved J Rootkits unremoved J Inaccurate component state Firewall ee Inaccurate component state License Inaccurate component state Resident Shield J No scan on the station for a period longer than i License of the station will expire in HHOOORRRRAAA ak me 2 exceptions _useforadminserver ox cme Here you can choose which conditions on a station are to be considered as non compliant According to your selection the non compliant stations will then be highlighted in red within all available vie
164. he configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote AVG installation Step 1 7 Remote installation of AVG is available for the following operating systems Windows 2003 Server SP 1 Windows XP SP2 or higher The Wizard first will install and start AVG Agent service on the remote computer and then transfer the AVG installation files The installation itself will be performed by this service PLEASE NOTE Remote installation on stations with Windows XP Home operating system requires manual installation and start of AVG Agent service only if it s not yet running AYG Agent service can be installed and started manually by executing the following command avgagent exe install start Remote installation of AVG requires allowing the following services and ports 1 Ping ICMP type 0 Incoming echo request 2 File and printer sharing i e TCP ports 139 445 and UDP ports 137 138 simple file sharing turned off 3 Remote Procedure Call TCP and UDP port 135 4 Communication on TCP port 6150 for
165. hnologies CZ s r o All rights reserved Installation settings Step 2 7 Please enter parameters needed for installation of AVG on stations r License information 7 Name default system value from target station will be used I Company default system value from target station will be used I License number m Folder with the AVG installation package Download the newest version of AVG 2011 from the Internet into the selected folder complete 0 Proxy settings Download After dicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help sears Es During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to AVG installation package or use this mam button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you
166. hould also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter Depending on your previous choices you can continue to one of two dialogs If you kept the existing database continue to the UpdateProxy Role chapter If you asked to create a new database you will experience the following dialog AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved DataCenter role Database system selection r The following database systems can be used by AVG Admin Server Firebird database character set English X Firebird The Firebird database can be used in networks with up to 150 stations The database is a standard part of AVG Remote Administration installation Select the database system corresponding to your needs These options are available Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage i
167. how network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Network scanning dialog will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Abort The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button res
168. ht AVG Technologies CZ s r o All rights reserved HE ava 8 2 AVG Network Installer Wizard Lite Sm AVG Network Installer W Welcome to AVG Network Installer Wizard S AYG Network Installer Wizard LITE guides you step by step through the AVG installation process on stations in your network be With this wizard you can e Create an installation script which can be used for installation from a CD or a network folder Use F1 keyboard button to open the help file with additional The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 8 2 1 Installation Settings A V 2 UTE Installation settings Step 1 3 Please enter parameters needed for installation of AVG on stations License information 7 Name default system value from target station will be used Company default system value from target station will be used License number After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete _ ont Help License number change S lt Back Fill in the requested values License number is a mandatory field that must be fi
169. ice on the remote computer and then transfer the AVG installation files The installation itself will be performed by this service PLEASE NOTE Remote installation on stations with Windows XP Home operating system requires manual installation and start of AVG Agent service only if it s not yet running AYG Agent service can be installed and started manually by executing the following command avgagent exe install start Remote installation of AVG requires allowing the following services and ports 1 Ping ICMP type 0 Incoming echo request 2 File and printer sharing i e TCP ports 139 445 and UDP ports 137 138 simple file sharing turned off 3 Remote Procedure Call TCP and UDP port 135 4 Communication on TCP port 6150 for communication between this Wizard and the AYG Agent tee For proper remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote Installation chapter for more information AVG Internet Security Business Edition 2011 2011 Copyright AVG Tec
170. icking on the certain item s lock icon and choosing from the context menu Mandatory item value The context menu contains also the following options All mandatory sets mandatory flag to all items in the current dialog All monitored resets the mandatory flag for all items in the current dialog By marking an item as mandatory the user on the local station will not be able to customize such setting The individual levels are distinguished by icons next to each item Generally an item set as mandatory is marked by the black locked lock icon The icon with red lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings in group Note The lock icons are not available on the stations 10 1 2 Alert Manager settings The Alert Manager settings are available only from AVG Admin Console i e not visible on AVG station Here you can select which events you wish to be sent to the AVG DataCenter and displayed in the AVG Admin Console section Events This dialog displays an overview of the enabled event actions You can set the events parameters using the sub tree items You can also select from the roll down menu the language you prefer to display the default texts of rules AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved
171. ile manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of AVG setup parameters that can be used by advanced users to customize the AVG installation i e by editing the produced installation scripts or by creating new ones Most of these parameters are used by AVG Network Installer automatically to install AVG in silent mode with desired components settings etc Syntax Setup Parameter_Name lt parameter value gt or Setup Parameter_Name Usage examples setup exe UlLevel silent avg_ipw_x86_all_2011_1109a3125 exe SelectedLanguage 1033 You can also create amend mfaconf txt file with a list of parameters and values of your wish AppMode Setup UlLevel silent SelectedLanguage 1033 Note MFA abbreviation stands for MSI Front end application provides GUI for MSI installation and supervises it It accepts parameters mentioned below either on command line or in MFA configuration file if not stated otherwise AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava There are several types of parameters the individual usage is marked in brackets with either one of these options Boolean requires a numerical value limited to 0 or 1 true false Example InstallToolbar 1 will install the feature Integer requires a numerical value Example Maintenance
172. in an inaccurate state Inaccurate component state License check this to highlight the stations with License component in an inaccurate state AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Inaccurate component state Resident Shield check this to highlight the stations with Resident Shield component in an inaccurate state No scan on the station for a period longer than check this to highlight stations that did not perform the whole computer scan or a scheduled scan for a long time Can be specified in either hours or days License of the station will expire in check this to highlight stations that have expired license or their license will expire shortly You can specify this time in hours e g 7 or in days e g 15d The following buttons are available Exceptions allows you to define groups excluded from the selected rules Use for Admin Server applies the non compliance conditions to the AVG Admin Server to be used in the AVG Admin Report and when generating non compliant stations graphic reports Confirm your choice by clicking the OK button or close it by pressing Cancel 6 4 2 Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled Double click your mouse or press the Enter key to open the Firewall configuration Dialog Only certain settings
173. in the main tree and choosing the Ask for scan results item The right click context menu contains the following options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time of the confirmation Also you will not find the number of infections from the accepted scan result within the other reports Update scan results will synchronize all selected scan results again Scan Result details Use this option to view specific scan results AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved toba Scan name Whole computer scan Total objects scanned 68292 ae oe MICHALKR Total rootkits scanned 0 Description User name SYSTEM Infections found healed 0 0 IP address 192 168 121 1 Spyware found healed 0 0 MAC address 00 50 56 C0 00 08 Rootkits found healed o o Scan started 2010 07 29 04 59 50 Warnings found healed on Scan ended 2010 07 29 05 02 14 Information found healed 0 Scan duration 2 minute s 24 second s Export scan results to a file Scan log information Scan was interrupted before completion SUSE SE Infections Scanned object Infection State Depending on the viruses found more tabs may be displayed Each tab contains a list of findings i e Infections Spyware etc On each tab the following options
174. indow and from the context menu select Switch off all filters Note All filters are case insensitive 6 10 Licenses This item offers an overview of all license numbers used It allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations 6 10 1 Shared Settings In the view you will see the list of all groups including the custom ones You have the following options available from the right click context menu applicable for each group Mandatory will mark the usage of the given license number as mandatory for the selected group which means that all stations in this group will use it Change license number will open a new dialog allowing you to insert a different license number Once changed the license number will apply for all stations in the given group Note The new license number s will be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the right click context menu applicable for each station Mandatory will mark the usage of the given license number as mandatory for the selected station Change license number will open a new dialog allowing you to insert a different license AVG Inte
175. installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote Installation chapter for more information AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Installation settings Step 3 5 Please enter parameters needed for installation of AVG on stations F Name default system value from target station will be used Company default system value from target station will be used License number Selection of AVG installation package Admin Server will download the newest package z c temp Storing of installation packages on the Admin Server side Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete ro erate cae nes aa During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check b
176. ion me mode settings Disable Firewall notification when playing games Do this action when game mode is enabled Allow foral gt Intrusion Detection System IDS settings AVG 2011 a V Enable IDS Advanced settings Set all items as mandatory P S Reet 10 2 2 Profiles Firewall profiles can be renamed deleted duplicated or imported only within the Shared Firewall settings The chosen set of profiles is then automatically applied to all other Firewall settings sets i e individual stations and groups Note The bold highlighted profile name does indicate that the profile is set as mandatory The profile settings mandatory monitored status can be verified or changed in the Areas and Adapters profiles section above Warning If you delete all predefined profiles except for Allow all and Block all and keep no profile active mandatory the station will once synchronized use the default profile Block all which will block the whole communication and you will not be able to connect to the station anymore AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved f Security fa Areas and Adapters profiles Firewall profile is a set of security rules applied to the computer based on how t a IDS AVG 2011 is connected to the Internet through a corporate network independently or
177. ion is fulfilled checkbox to receive an e mail once the above mentioned parameters or the condition generally is met You can also select a period in which the condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava number of event occurrences that must occur before the notification message will be sent Certain notifications have also some Condition parameters available which can be changed by double clicking the appropriate line and inserting the requested value 6 8 2 Message Tab On this tab you can customize the notification message itself AVG Admin Server is not configured for sending e mails To Subject Not communicating station Notification header Stations not communicating with DataCenter Notification body for each finding AVG_StationName Notification footer Notification was sent by AVG Admin Server GJ If the AVG Admin Server is not configured properly for sending e mail messages you should correct the settings by clicking the AVG Admin Server settings button More information can be found in the Configuration AVG Admin Server settings E mail tab chapter The available fields are as follows To insert a message recipient address in the form example somedomain com Subj
178. ipts that will help you perform the frequently required maintenance operations During maintenance when a script is active the AVG DataCenter is locked and users cannot access it The maintenance scripts are available from the AVG Admin Console menu Tools Database Maintenance 12 2 Password protection You can password protect access to the AVG Datacenter database and to the AVG Admin Server Access to the AVG DataCenter database The username and password for the database access is mandatory and it can be changed within the AVG Admin Server Settings DataCenter tab Database Access section Note The login details for the internal Firebird database are predefined and cannot be changed Access to the AVG Admin Server Optionally you can also set username and password to access AVG Admin Server To do so navigate to the AVG Admin Server Settings General tab Server Access section This username and password apply for connecting stations to the AVG DataCenter These values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava AVG Network Installer Wizard or manually If you require more people to access AVG Admin Console and administer stations settings on a different level you can also create various user accounts with miscellaneous access rights To manage access
179. irst Note The backup is not available if the database is in an error state E AVG min Server Deployment Ward ett DataCenter role Database backup The wizard has detected that your curent DataCenter database is not empty Before you proceed with updating your database or creating a new one we strongly recommend to perform a backup of the curent DataCenter database contents V Perform DataCenter database backup to folder C ProgramData Avg 10 Admin Server Data DatabaseBackup abs To do so simply check the Perform DataCenter database backup to folder checkbox and fill in your desired storage location The next dialog will inform you about your DataCenter database status There exist two possible cases either the DataCenter database will be up to date or outdated In the first case you will experience these two options Keep existing DataCenter database This option will leave the database untouched Select this option if the database version is up to date and you need to preserve its contents AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Create new empty DataCenter database Select this option to create completely new database the originally stored data will be lost We strongly recommend to backup the DataCenter database before proceeding On the other hand if the DataCenter database will be outdated you will be aske
180. is step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains the presets If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected place AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Results of installation script creation Step 8 8 The installation scipt was successfully created in folder c temp t You can start the installation on a station by running the installation batch AvgSetup bat The Save settings button allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole content of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is com
181. ition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Admin Console Context menu More information on options and settings of individual application servers can be found in the Configuration Shared Settings for Application Servers chapter 6 5 3 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 Station02 etc The filtering options for Servers are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out e Station domain Insert a custom station domain name that you want to filter out IP address of station Insert a custom station IP address that you want to filter out Station operating system Insert a custom o
182. itional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure Detection actions Mail filtering AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 3 6 Document Scanner for MS SharePoint This item contains settings of the Document Scanner for MS SharePoint _ Appearance License Logging settings Log file size 100 MB
183. l value Specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blind copy no other recipients will see these addresses Separate individual items by a comma From An optional value Specify the sender s e mail address and or sender s name and e mail address in angle brackets lt user address com gt Reply to An optional value Specify a reply e mail address Subject enter some text to recognize the reports The Server for sending e mails SMTP section contains these customizable fields SMTP server insert your SMTP server address can be an IP address or a domain name SMTP port specify the SMTP server port number Default value is 25 If your SMTP server requires authentication for sending e mails enter the login details below SMTP Login specify username SMTP Password specify password To verify the e mail properties you can optionally use the Send test e mail button to send a test message to the predefined e mail recipient s via the entered SMTP server Confirm all changes of the server configuration by the OK button However the changes are applied after the server launches again with the new configuration If the AVG Admin Server is running a dialog will prompt you to restart the server note that the server will be inaccessib
184. le Serves as a proxy server for downloading and distributing updates to your stations 2 2 Where to Install and Deploy You can install and deploy different components roles of AVG Remote Administration to different servers stations There is no need to install everything on one machine Once you finish product installation you will proceed to the deployment process that allows you to deploy different server roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage Also the AVG Admin Console central application for administration of your stations can be installed to a different station and the administrator can manage the stations from any place AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 2 3 Welcome Dialog The welcome dialog appears in the language of the operating system to which AVG Internet Security Business Edition is being installed You can switch to another language by using the roll down menu This dialog also offers the full wording of the AVG Internet Security Business Edition license agreement You can either scroll down to read the text or click the Printable version button to open it in your internet browser window and
185. le for some time during the restart 10 5 Connection String Stations are connected to the AVG DataCenter via a so called connection string This string consists of your AVG Admin Server address and a port number For example localhost 4158 To connect a station to the AVG DataCenter and manage it via the AVG Admin Console the AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Remote Administration component has to be installed on your station s During installation of this component you will be asked for the connection string to the AVG DataCenter Once the station is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Settings on the station To connect to an AVG DataCenter from the AVG Admin Console follow these steps 1 In the AVG Admin Console click on the upper menu DataCenter and select the Connect to AVG DataCenter item 2 Enter a new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button 10 6 Proxy Server This chapter describes internet proxy server related issues Generally the proxy server term refers to a server typically on a private network that allows access to external network resources Within the AV
186. lled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values Use the License number change button to input a new license number for AVG installations AVG Internet Security Business Edition 2011 2011 Copyright AVG Tex ie 7 o All rights reserved WE ava 8 2 2 Creation of AVG Installation Script PAY mi Creation of AVG installation script Step 2 3 Select where the installation script should be created If the latest AVG installation package is not located there it will be downloaded from the Internet m Select where you want to store the installation script Portable data storage medium USB drive o Refresh w Folder network drive with write access rights In this dialog you need to choose where the installation script will be saved If the location does not contain the latest AVG installation package the wizard will try to download the file from the Internet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so already insert a removable USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected Folder Selecting this option will let you choose a folder whe
187. llow selection of individual components for installation To choose custom components you wil need to use Advanced mode of the Wizard More information can be found in the AVG Network Installer Wizard Advanced mode chapter The following AVG components are designed only for use on regular workstations e AVG Firewall AVG Online Shield AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava AVG Personal E mail Scanner The above components were not tested under a server load If installed on a server operating system such as ISA proxy e mail server terminal server etc the components might cause issues with server communication To avoid these issues it is not recommended to install the mentioned components on a server operating system AVG Link Scanner This component uses a special driver that may require the computer restart in order to successfully update itself Therefore installing this component to a server environment is not recommended Note These exceptions do not apply if you only use a computer with some server operating system installed e g Windows Server 2003 etc as a standard workstation without server features enabled 4 3 Welcome Welcome to AVG Network Installer Wizard a AYG Network Installer Wizard guides you step by step through the AVG installation process on stations in your network With this wizard you can
188. lowing sets Stations Servers Scan results Events Notifications e Graphic reports e Licenses Pending requests e Network Installer You can find descriptions of individual items in their respective chapters AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 2 3 Records Section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree Some sets may contain a considerable amount of data for a specific view e g station user information that is why the relevant data is arranged into groups and every group can be displayed when you select the corresponding tab To select a record from the central table you need to perform a mouse click over the desired record You can select more records at the same time press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu To select only specific columns for displaying you can either right click on any column and choose Hide column or from the same menu select Organize columns hiding for selecting multiple columns at once Column name OE ae
189. lready have an existing update server that you would like to use for your stations check this checkbox and fill in its address now AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Detailed installation options Step 6 10 Now you can change all the remote installation options in detail AVG Agent settings Log level Log file name Logging off X avgagent log Ping 1 V Delete AVG Agent after AVG is installed Port 6150 T Delete service AVG Agent also on stations where the AVG Timeout ms 30000 Agent service have to be installed manually The AVG Agent settings section contains the following options The Log Level option allows you to specify the logging detail level Errors only only application s run related errors are logged such as unauthorized connection attempts network timeouts and so on Detailed information on the operations requested and performed by the service on a station Debug very detailed records covering the program diagnostics After selecting this level the log files will be very large Logging off no logs will be saved default If you choose a logging level option other than Logging off the Log file name field will become active The Log file name fill in the name of the log file The AVG Agent service will store the log files under the selected name on remote sta
190. m being displayed on your computer s monitor Check AVG version from AVG DataCenter check this option if you want the wizard to try obtaining information about AVG version on each station from the AVG DataCenter if available Fill into the Maximum time since the last station was contacted field a value in hours that will indicate the maximum time since the last contact with such station Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges On stations running the MS Windows XP Home the AVG installation must be done manually or using the login script and the AVG Agent service for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 3 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Station selection Step 8 10 Select stations where AVG 2011 should be installed and dick the Install button Export stations without AVG to a file Select all stations Select stations
191. m mandatory to optional from its context menu right mouse button with some exceptions in Firewall settings see chapter Configuration Shared Firewall Settings Profiles The individual levels of priorities are set as follows sorted from the highest to lowest priority Shared settings for stations AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Shared settings defined as mandatory in the Shared settings for stations available through upper top menu Tools always have higher priority than the others Which means that items set as mandatory in the mentioned settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific group workspace via right clicking the context menu in the Stations branch have higher priority than the particular station settings but lower than the Shared settings for stations Individual station settings Particular settings for stations are considered to have the lowest priority which means that all items set as mandatory in higher levels mentioned above cannot be changed there Individual settings for stations can be accessed from the Stations item and then double clicking the requested station name By default mandatory items are displayed as bold and can be easily changed by right cl
192. main options Click the AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Next button to proceed to the next step Note We strongly recommend you complete this wzard in order to make the AVG Admin Server run correctly 3 2 Deploying multiple UpdateProxy roles Before you deploy AVG Internet Security Business Edition roles to your server you may need to consider the following You can deploy the UpdateProxy role to more than one server and distribute updates from different sources to avoid your server overloading or having bandwidth issues The allocation of servers depends on your network size and your server and network specifications Generally speaking if your network consists of more than 150 stations or your network is divided into multiple segments in different locations you should consider deploying multiple UpdateProxy roles to different servers and spread the load To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server 3 3 Role Selection Current state of AVG Admin Server The wizard has detected the following state of AVG Admin Server DataCenter role is disabled UpdateProxy role is disabled r Server roles Please select AVG Admin Server roles you want to run on your server V DataCenter role IV UpdateProxy role Help lt lt Back l
193. me or IP address The wizard will try to find the computer in your network and check AVG installation on it m Find computer according to Computer name 192 168 121 133 IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Station selection Step 5 7 Select stations where AYG 2011 should be installed and dick the Install button r Network checking results LOCALHOST 127 0 0 1 Checking state of station Refresh Right click to view additional options AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have
194. ment Wizard Lite lt s sttteteteeeeeeeteeeteeeeee nena eee eeee nena eeee nese eeenaeeean ees 162 8 1 1 Configuration OVErVview vrrrrritttt ttt ttt te eee e een eee eee EEE EEE E nT EEE a tanta 162 8 1 2 Completion vivre er eee ee EEE EEE EEE EEE EEE 162 8 2 AVG Network Installer Wizard Lite sreccetc ete te etree nett ee eee eee e nee e eens eee e nee ee eases teen nae annant 165 8 2 1 Installation Settings vorrei ee tee e eee ee eee ee EEE EEE EE Ea EEE Etna ES 165 8 2 2 Creation of AVG Installation Script strriirtttttttteeteeteeee eens enn eentene seen e nn nntsanaes 165 8 2 3 Completion vrrrrrrrrree ree ee EEE EEE EEE EES 165 9 AVG Settings Manager ssssss sssssssusnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNnnn NNNnnn 170 10 Configuration s s rsrsssss1ssuu5uuuunnunnnnnnnnnnnnnnnnnnnn nnmnnn 173 10 1 Shared Settings for Stations Groups st11tttttt ttre ett tee eee e teen eset ener reer eeee eet eeeeeee anes 173 10 1 1 General control and priority levels rrssrteset eee te teen eece seen eee eeee nee neeen ese nnenies 173 10 1 2 Alert Manager Settings rrrtteteett tte e teen ee eee eee EEE EEE EEE 173 10 1 3 Remote Administration sorscss 1 teesstesiottavencresecnieeaerrcewsiverrativnaetereeeuiass certs 173 10 1 4 Allowed Actions tecescdecncceessean as scannsseensanemectstadannasedetbawarsententeanneeeneannan 173 10 1 5 LICGHSe titer ite merida ts ead ead Maid Gia eens ae ee Obes ea ne eed ene 173 10 1 6 Configuration Copying rrrrrttttette tte t eee
195. message wth the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of threads is computed as number of processors 1 divided by 2 The maximum number of threads is computed as Number of Processors multiplied by 5 1 If the value is set to lower than the minimum value or to greater than the maximum value the default value is used Scan Timeout the maximum continuous interval in seconds for one thread to access the message that is being scanned the default value is 180 seconds The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an add
196. mtpServer SMTP server address server for sending e mail messages EmailSmtpPort port of the SMTP server The default value is 25 SmitpUsername if the SMTP server is protected specify the username here otherwise leave empty SmtpPassword if the SMTP server is protected specify the password here otherwise leave empty UseEncryptedProtocol If set to 1 the communication between stations and AVG Admin Server will be encrypted The default is 1 Use 0 to disable the feature ConnectionCount The number of allowed connections to the database By default this function is disabled SqlRestartinterval Interval in milliseconds that indicates how often the AVG Admin Server will try to reopen AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava connection to the database in case of a failure The default value is 120000 2 minutes EnabledStatusPage Set this to 1 to enable AVG Admin Server status page Use 0 to disable the feature MaxStationUpdatesPerM inute The maximum number of stations per minute that will be notified about new update files This option prevents overloading of AVG Admin Server after a new update Use 0 for no limit The default value is 15 15 stations per minute MaxConcurrentRequests The maximum number of concurrent requests from stations This option prevents overloading of AVG Admin Server The default value is
197. n Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning If checked each e mail with such an item will contain INFORMATION tag in the message subject
198. n 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 12 AVG DataCenter The AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter The communication with stations is possible only if the Remote Administration component is properly installed on all stations and connected to the AVG DataCenter The AVG DataCenter contains an implemented SQL database or it can be attached to a separate database server running either on the same or another computer within the local network Attention Particular database engines can serve only a limited number of connected computers More information on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG Internet Security Business Edition use i e AVG Admin Console use some inconsistencies or duplication in the AVG DataCenter may appear Such a situation puts increasing demands on the network load and the maintenance options are aggravated For easy AVG DataCenter maintenance we have prepared several scr
199. n Server 2011 for Linux Log files are stored in the following directory opt avg avgadmsrv var log If necessary please review the installation instructions and the related documentation for your Firebird server at the following URL http www firebirdsal org For more information about AVG Internet Security Business Edition please refer to the detailed documentation available at the following website http www avg com ww en download documentation 14 2 Start up Parameters The AVG Admin Server 2011 for Linux is designed for operation of the AVG DataCenter using the HTTP communication protocol for connection between AVG stations and the DataCenter The DataCenter computer server should be available for individual stations via the HTTP protocol in order to work properly The AVG Admin Server 2011 for Linux is running as a daemon and by default it is listening on port 4158 for incoming connections To start stop the server please use the avgadmsrvd initial script The main configuration for the server is stored in opt avg avgadmsrv etc avgadmsrv conft If this file is missing the server will use default values or values entered via command line The syntax for AVG Admin Server 2011 for Linux avgadmsrv is as follows avgadmsrv c file p number d file r license avgadmesrv v h I The startup parameters are e c conftig file Use other then default configuration file Default configuration file is avgadmsrv conf
200. n be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed information Related topics Remote Network Installer available from AVG Admin Console Standalone AVG Network Installer Wizard Basic Mode Standalone AVG Network Installer Wizard Advanced Mode for more experienced AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava users Connecting Stations to AVG DataCenter Migrating stations from to different A VG DataCenter Also you may consider going through the general How to chapter which describes different tasks related to the remote administration of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF ava 4 AVG Network Installer Wizard Basic Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly within the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on site installation The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2011 Remote Administration A
201. n failure navigate to the Stations Non compliant stations Also on Windows XP SP2 Windows 7 Vista or possibly higher wth Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication Note This chapter describes the advanced setup of Network Installer available from the AVG Admin Console If you prefer to configure less details proceed to the Basic Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges 4 Advanced mode Option for detailed settings of all installation parameters It indudes logging level AYG Agent service port selection of AVG components to install uninstall etc se Lenz comet If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save t
202. n for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 2011 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote administration settings Step 5 10 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration V Remote administration AVG DataCenter connection string VM W7X86PADMIN 4158 I Username I Password T Add new station into group V Custom update server Update Server address http VM W7X86PADMIN 4158 avgupdate __ te The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you a
203. n server installed In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Servers tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base and anti spyware base on each station Component states tab Contains an overview of component states on each station More information on other general options and settings can be found in the Configuration A VG Admin Console chapter If you right click on the Application Servers item in the left tree you can choose from the following options to be applied on application servers Shared settings for application servers will open shared advanced settings dialog for application servers Access control for application servers If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and hawe at least one user account created you can use this feature to set access rights to the selected group of stations application servers in this case Double click on one of the account names to trigger a roll down menu or right click on it to trigger the context menu wi
204. need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote administration settings Step 3 7 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration M Remote administration AVG DataCenter connection string Username I Password J7 Add new station into group V Custom update server The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now AVG I
205. ner In this dialog enter your License number Click the Next button to continue 2 5 Installation Type AVG Installer AVG Remote Administration Select type of installation i Choose this option to install the software in its i standard configuration This option provides oe O Custom Install This option is recommended as a choice only for experienced users It allows you to change the configuration of the system C Lite Install v Installs and displays the AVG 2011 gadget A great tool Installs the product in Lite configuration which contains to access scanning and updating only proxy update server and script generator for AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies Cz o All rights reserved HE ava In this dialog select which type of Remote Administration you wish to install You have the following options Quick Install This is the recommended option It will install the application with standard configuration and components Custom Install This option allows you to select which components you wish to install Lite Install This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for administration will be installed and no AVG DataCenter will be deployed You can find more information on the Lit
206. ng creation of a new database Importing procedure 1 Prepare an export of your AVG DataCenter 9 0 To do so open AVG Admin Console 9 0 and from the menu DataCenter select Database Export Choose a desired folder and press OK Note The target folder should be empty since multiple files will be exported 2 Open the AVG Admin Deployment Wizard 2011 Choose to create a new empty DataCenter Database and during the Data import step select the folder into which you exported your former 9 0 data 3 Finish the deployment process as usual 11 2 2 Migrating Stations to another AVG DataCenter In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer if you have not done so already Once you have your new AVG Datacenter ready you need to provide a new connection string for all stations you wish to connect to it To reflect the new settings of your stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 3 Fill in the new server address and port number Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively yo
207. ngs allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected group of stations to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station or a group of stations via above mentioned Import settings item It is also possible to apply them using the AVG Settings Manager tool Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all stations to start the virus database update process Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one Delete temporary update files sends request to all new stations to remove temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog Other right click context menu controls are available when used in the current view section right clicking on a station Add to group will add the selected station to a group Remove from group will remove the selected station from an user created group Delete station will delete the station from the AVG DataCenter Station overview will launch a station overview dialog that contains well a
208. normal proxy server is not defined EnableAntisoam Updates If set to 1 default AVG Admin Server will also provide updates for AVG Anti Spam AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 15 FAQ and Technical Support Should you have any problems with your AVG Internet Security Business Edition either business or technical please refer to the FAQ section of the AVG website at http Wwww avgd con ww en faq If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Support by e mail in the AVG application If you have gone through this documentation and you are still not sure about what level or type of AVG Internet Security Business Edition functions are best for you we recommend that you consult the AVG Technologies technical support department http www avg com ww en support To help us find the best solution for AVG implementation on your network please prepare the following information the size of your network the file server type number of network stations operating systems on the stations in the network average HW parameters of the station or rather the minimum parameters LAN or WAN and the connection quality for WAN your demands for AVG Internet Security Business Edition administrators requirements and a
209. ns from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Also on Windows XP SP2 Windows 7 Vista or possibly higher wth Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication The final dialog contains a short overview of activity on the station s Results of remote installation Step 7 7 Remote installation was launched on 1 station s AVG was detected on O station s Installation was not checked on 1 station s Installation was checked and AVG not detected on O station s The Save settings button allows you to save the previously selected configuration You can then reuse it when running this wizard again simply by loading the settings at the very beginning AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Click Finish button to close the wizard 4 7 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in a selected directory The content of the directory can then be used for installation from CD n
210. nstallation process 5 3 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once dore the Station selection window will appear Station selection Step 8 10 Select stations where AYG 2011 should be installed and dick the Install button Export stations without AVG to a file Select all stations Select stations without AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete A VG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent vill be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button
211. nt to install By default all key components are selected If you decide on another arrangement check or uncheck the respective checkbox To continue the installation process press the Next button Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console If you specified a directory different from the default one and the specified directory does not exist a new dialog will pop up asking you whether you want to create the directory To confirm creating the directory press the Yes button To continue the installation press the Next button 2 7 Installation Complete The Installation complete dialog appears to confirm that AVG Internet Security Business Edition and all its components were installed successfully You can optionally also decide to be part of the Product Improvement Programme To do so simply AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava keep the available checkbox ticked recommended AVG Installer J Lagree to participate in the AVG 2011 web safety and Product Improvement Programme to improve my security in accordance to AVG 2011 s Privacy Polic Press the Finish button to finalize the installation If the install
212. nt without AVG Unavailable stations count ani Displays an overview of the network scanning process Use the Abort button to stop the scanning process The Pause button will temporarily stop the process use Continue button resume the scanning Export all station list allows you to export the list of added stations into a csv file e Install all stations will start installation on all stations in the list 6 12 1 Network Scanning Before you begin with adding stations and remote installations you may want to review the following chapters Remote Installation on Windows XP Home e Recommendations for Components Network Requirements AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Before you can install a station remotely you need to add it via an easy to use wizard To do so simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears Network scanning Network scanning method The wizard will check if AVG is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Enter an IP range AVG Agent password AYG Agent service provides installation of AVG on selected stations Enter the password required for secure comm
213. nternet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Network scanning Step 4 7 r Network scanning method The wizard will check if AVG is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station v AVG Agent password AYG Agent service provides installation of AVG on selected stations Enter the password required for secure communication between the wizard and the AVG Agent service running on remote stations Without correct password no operation can be executed V Mask password Password __ te The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line
214. o specify which types of events should be sent to the specified e mail address Available events are shown in the dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address To a sender From a SMTP server address and a port number to the appropriate text boxes Each event will be by default sent to the predefined address By double clicking an event a new dialog will appear where you can customize the e mail recipient of such event its subject and a message text AVG Internet Security Business Edition 2011 11 Copyright AVG Technologies Ow o All rights reserved admin local net iis Subject AVG Alert manager message update was started Message text Update was started a Build number BUILD_NUMBER Virus base version AVI_VERSION Date and time DATE Source SOURCE Computer HOST User USER Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing the enter button alone would close the dialog Use the Default button to restore original dialog values Record to NT event log This sub tree item enables you to specify which types of events should be written to the NT event log of the specific station Available
215. ocess is of higher priority and the scan will get interrupted 13 2 Update within the Local Network AVG stations can perform an update directly from the AVG Technologies web servers Also it is possible to download the update file onto a LAN server and configure the AVG stations for local update For smaller networks 20 25 stations typically it is recommended to update directly from the internet AVG update files are designed so that always the smallest available required files are downloaded If the network consists of more than 50 stations it is better to maintain mirroring of all the available update files within the local network All the update files that could be used for all the previous AVG versions update must be downloaded this way to allow AVG stations to use the current file to perform the program virus database update Generally there are two options of update files local mirroring The recommended option is using the UpdateProxy role that can be deployed also on multiple servers See the Deploying multiple UpdateProxy roles chapter for more information By using this the AVG Admin Server is able to automatically download all necessary update files AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava AVG stations then search for the update files on the computer with the AVG Admin Server running This option is considered the preferred way of upd
216. of an installation script that makes it possible to run the Setup installation program on all remote network stations Centrally controlled updates All AVG stations in the network can be updated centrally using the AVG Admin Console Server roles AVG Internet Security Business Edition can now act in multiple roles where each role can be deployed separately DataCenter role used for remote stations management UpdateProxy role for managing updates which allows the user to divide the load among multiple physical servers Secured communication AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Network communication between AVG Admin AVG Admin Server and stations is completely encrypted Full remote administration in the network The full functionality of the AVG Internet Security Business Edition guarantees o Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard o Continuous overview of all network AVG stations current status o Central control and administration of AVG stations configuration AVG Internet Security Business Edition full functionality is provided by the AVG Admin Console and the AVG DataCenter If you do not need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation and local update source In addition to all stan
217. ome time to complete Help License number change J Back Next gt gt During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks License number change Use this button to input a new license number to be used for remote installations of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote administration settings Step 4 7 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration
218. on Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log wil not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 3 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name 192 168 121 133 IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG in
219. on as mandatory Settings management Exports rules and configuration from all profiles into the backup SS files e g for transferring to another computer i t Imports rules and configuration for all profiles from backup file at et to You can set the whole configuration as mandatory by checking the Set whole configuration as mandatory checkbox available in the General information dialog Additionally you can set certain individual or all settings within profiles as mandatory to do so simply select the required profile and in the main section click the Set button to mark all items as mandatory Use the Reset button to set all profile values back to monitored AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved General f Security Profile information sr oT The navigation tree left displays all currently defined profiles System profiles Allow all and Block all are always present Custom profiles can be generated Profiles through the Firewall configuration wizard Any listed profile can be edited here g Q click the relevant plus symbol to expand and display detailed setting options H Q Computer within domain H Q Small home or office network 4 Use Trusted Database for this profile 4 Enable Virtual Machines Bridged networking jV Use behaviour detection for traffic qualificat
220. on other items configuration we recommend you to consult the AVG Internet Security User Guide available to download from http www avg com ww en or the context help available via the nice question mark button z gt Lees E License Language selection Ignore faulty conditions i Identity Protection Select user interface language 5 Virus Vault _ E PUP Exceptions fE AntiSpam You cannot change the station s language in AVG Admin Console ba E y Shield Balloon tray notifications Bs al canner diii a f Scans 7 Display system tray notifications wll Schedules z oe date 5 f5 E mail Scanner Mandatory notification E Alert manager iy notifications automatic action r i q All mandatory i E arang All monitored nning 5 Cact q tions E Anti Rootkit i Move value to groups Notifications E Update r gt 7 6 Remote Administration a Sow ay a i product Improvement Programme a Show running scan menu items in tray icon Game mode Enable game mode when a fullscreen application is executed m r eee eee OK Cancel Aon Note You can use Default button to restore the original settings of the current dialog 10 1 1 General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory value or as an optional value default setting A value can be changed fro
221. on script serves as a AVG configuration template The installation script determines options and components for AYG installation The created script is used for automatic installation on other stations in your network Installation settings Step 2 8 Please enter parameters needed for installation of AVG on stations 7 Name default system value from target station will be used I Company default system value from target station will be used IV License number r Folder with the AVG installation package c temp EI Download the newest version of AVG 2011 from the Internet into the selected folder complete 0 After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License AVG Internet Security Busi Edition 2011 2011 Copyright AVG Tec WE ava number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this Cmn button to select
222. op stops the selected scans on the remote station To close the window use the Close button Launch Scan on the selected stations Choose a scan to run on selected stations o Cga ee A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station e Refresh components state will refresh the state of all components Check stations availability Station Checking state a VM STATION2 192 168 121 Station is online This dialog allows you to find out which stations are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name Station restart AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved This dialog lets you restart the selected station Choose the preferred delay from the roll down menu Station description Simply enter brief description of the selected station into this dialog s text box and press OK Ask station for its description will ask the selected station for its description If available the description will be displayed in the Description column Show
223. optionally have the whole agreement printed Once you finish reading click the Accept button to continue Otherwise use the Decline button and the installation process will be cancelled AVG Installer You are now installing AVG English By installing this product you are agreeing to the following terms and conditions of the AVG 2011 License Agreement m gt IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED IF YOU CLICK THE ACCEPT OPTION OR INSTALL THE SOFTWARE PRODUCT ACCOMPANYING THIS AGREEMENT THE SOFTWARE YOU WILL BE BOUND BY THIS AGREEMENT Pintle verson AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 2 4 License Activation AVG Installer Activate Your License Example SFULL NSDRS KUL4L UKSFR L96M9 B 2ALT XWMX3 If you purchased your AVG 2011 software online your license number will have been sent by email To avoid typing errors we recommend cutting and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the Package Please ensure you copy the number correctly posek o o
224. opyright AVG Technologies CZ s r o All rights reserved HE ava way the AVG Network Installer can copy the AVG Agent to the remote station As a first step you should check that the File and Printer Sharing for Microsoft Networks is installed on the remote station If you use Windows XP you can find the settings under Start Settings Network connections In the properties window of the Network connections tick the File and Printer Sharing for Microsoft Networks If you cannot see such an item then it is probably not installed yet In this case please contact your station administrator or install the component yourself from the installation CD For Windows Vista navigate to Control Panel Network and Sharing Center and enable the Network sharing If you use Windows 7 navigate to Control Panel All Control Panel Items Network and Sharing Center Advanced sharing settings Select a profile applicable for your network or choose step by step both and then click the Turn on file and printer sharing radio button lf the File and Printer Sharing for Microsoft Networks is successfully installed you need to allow the ports mentioned above in the firewall installed on the remote station If for example the built in Windows XP firewall is used you can easily allow this feature by clicking the File and Printer Sharing item located in the Exceptions tab RPC Remote Procedure Call To be able to launch the AVG Agent on the remote station
225. order to be able to use the e mail feature you must first configure the SMTP settings in the AVG Admin Server E mail tab Click on the AVG Admin Server settings to configure the SMTP E mail settings now Note To learn more about configuring the AVG Admin Server settings for sending E mail see the E mail tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configuration you should see predefined values already in the correct fields If not please check the AVG Admin Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox and from the rollover menu select which format you prefer for delivery of your report s If you do not select to receive the report as an attachment you will only receive a notification e mail and will have to review the report manually within the AVG Admin Console Once ready proceed to the final screen by pressing the Next button In the next screen check if all settings are correct and complete the process by pressing the Finish button 6 9 3 Generated Reports This group contains a list of all currently generated reports To open a report right click on the chosen line and from the context menu select the Show item To delete a report right click on the chosen line and from the context menu select the Remove item Once
226. ort Including rootkits choose whether to include rootkits to the report or not 6 9 2 Report Schedules In this group you can create edit and view graphic report schedules Actions applicable on individual or multiple reports are available through the right click context menu Edit opens an edit dialog for the selected schedule Define a new schedule will start the wizard for creating a new report schedule The Report Schedule is active use this function to activate or disable selected report s Remove removes selected reports from AVG DataCenter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new schedule item from the menu DataCenter View Tools Information TRAAT xl x E na aa lig Report schedules ees a Ep Stations vns bas BG Non compliant stations Report schedules 1005 3047 _ fig Stations with AVG Firewall 1005 3047 ob E New stations Name Description N AYG for fee Servers 10 0 814 station E AVG Admin Servers 10 0 814 iL amp Application Servers 10 0 814 server i 9 Saai a 10 0 814 i 10 0 1045 Notifications Define a new
227. ose which attachments should be automatically removed if any The following options are available Remove attachments check this box to enable the feature Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the box with file extensions you wish to automatically remove Separate the extensions with comma Move filtered attachments into virus vault check if you don t want the filtered attachments to be removed completely With this box checked all attachments chosen in this dialog will be automatically moved into the Virus Vault quarantine environment It is a safe place to store potentially malicious files such files can be viewed and examined without posing any threat 10 4 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color indicates the AVG Admin Server status Double click on the icon to open the AVG Admin Server Monitor dialog with basic information on the server activities AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava If there is no icon available you can start the AVG Admin Server Monitor from the Windows start menu All programs AVG Remote Administration by selecting AVG Admin Serve
228. ow to do selected tasks in AVG Internet Security Business Edition Currently covered topics How to connect stations to AVG DataCenter How to migrate stations from to different Datacenter e How to synchronize stations How to solve update related issues How to install AVG remotely on Windows XP Home e How to change user interface language How to Control station users actions e Requests handling and status messages e How to manage access rights e How to maintain the DataCenter database e List of AVG Setup Parameters Note If you experience any problems wth the remote administration installation connection even after reviewing the chapters below please try to find the correct answer in the FAQ Frequently Asked Questions located at http www avg com ww en 11 1 How to Connect Stations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter e AVG Network Installer Wizard e Manual connection 11 1 1 Connecting Stations Manually Directly you can install AVG manually on every single station server in the network and then connect them manually to the AVG Internet Security Business Edition This option can be used for all Windows platforms To be able to successfully manage your AVG stations remotely you must include the Remote Administration component during the AVG installation process Once this component is correctly installed you must manually specify the correc
229. ox and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks License number change Use this button to input a new license number to be used for remote installations of AVG AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Remote administration settings Step 4 5 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration v Remote administration AVG DataCenter connection string VM W7X86PADMIN 4158 Username Password E Add new station into group Custom update server Update Server address http VM W7X86PADMIN 4158 avgupdate The following options are available in this step Note If you are unsure about these settings we recommend keeping the d
230. p process y Show installation progress only the installation will not require any user attention but the progress will be fully visible y Show installation wizard the installation will be visible and user will need to manually confirm all steps Use either the Download button to download the latest available AVG installation package directly from the AVG website to the selected folder or manually put the AVG installation package into that folder You can use the Proxy button to define a proxy server settings if your network requires this for a successful connection By clicking OK the cloning process begins and should shortly finish You may also experience a dialog asking about setting password to Allowed items see above Once finished there should be AvgSetup bat available in the chosen folder along with other files If you run the AvgSetup bat file it will install AVG according to the parameters chosen above AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 Configuration This chapter contains a description of configuration options for different parts of AVG Internet Security Business Edition 10 1 Shared Settings for Stations Groups This dialog allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information
231. pdateProxy Email pero C ProgramData Avg10 Admin Server Data update Download source M Download Anti Spam updates m Intemet connection Use proxy server Address iA Port F Authentication Usermame e R Password B Update files folder fill in a complete pathname e g c AVGUpdate to the directory where the downloaded update files will be stored Download source Contains list of available update servers sorted according to priority The server on the top will be used first Possible options are as follows Add will open a dialog for adding a new update server Edit will allow you to edit the selected entry Delete will delete the selected entry Default will restore the original update server settings Move up allows you to increase the priority of a server Move down allows you to decrease the priority of server AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava You can also check or uncheck certain entries The AVG Admin Server will consider only checked entries Download Anti Spam updates lf you do not wish to download Anti Spam updates uncheck this option Note Anti Spam updates are downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups An
232. perating system name or its part that you want to filter out For example to display only all stations with Windows Server 2003 installed input the following string Server 2003 Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 6 Scan results This item offers an overview of all scan results including results from the Resident shield or Online Shield on stations together with detailed information related to specific scans The scan results are by default regularly retrieved from the station but if you require you can request them manually for individual stations by right clicking on a station name in the Stations group view and selecting the All Tasks Ask for scan results item for all stations in a group by right clicking on the group name and selecting the Ask for scan results item for all stations by right clicking on the Stations item
233. pleted the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 AVG Admin Console 6 1 What is AVG Admin Console AVG Admin Console is an interface for administrating stations remotely It helps the network administrator to maintain the AVG Stations configuration status and to remotely call various operations on AVG stations From this console you can for example Monitor AVG component states on stations e Define AVG station settings e Review scan results and control virus infections e Remotely launch scans or updates on AVG stations e Distribute update files within the local network
234. ps at once You can similarly process the individual server settings within the application servers and move the selected configuration to the Shared settings for application servers The context menu item is named Move value to the Shared settings 10 1 9 Anti Spam If you deploy UpdateProxy role during the AVG Admin Server Deployment Wizard you can choose to download Anti Spam updates directly from Mailshell servers and then use AVG Admin server to distribute them among your stations The downloading of Anti Spam updates can be switched off on from the AVG Admin Server settings dialog UpdateProxy tab The Anti Spam updates can be also changed manually from the Shared settings To do so navigate AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava to the AVG Admin Console upper menu Tools Shared settings for stations item Then select Anti Spam Advanced Settings Internet connection In the Proxy server dialog insert your AVG Admin Server address including port number default value is 4158 f Appearance A E License Proxy server n E mania conditions Server Port Iden rotection r f E Virus Vault VM W7X86PADMIN _ 4158 E PUP Exceptions Description Anti Spam Specifies the host name and port number of a HTTPS proxy to connect to the update servers If not defined here it will be taken from AVG update settings m
235. r Monitor 2010 08 03 03 55 57 937 2010 08 03 03 56 07 640 2010 08 03 03 56 11 968 2010 08 03 03 56 12 015 2010 08 03 03 56 12 359 2010 08 03 09 47 05 900 2010 08 03 09 52 43 072 2010 08 03 10 52 05 541 2010 08 03 10 52 54 806 2010 08 03 11 52 06 713 2010 08 03 11 57 37 478 2010 08 03 12 52 06 291 2010 08 03 13 02 43 244 2010 08 03 13 25 28 775 2010 08 03 13 31 06 306 2010 08 03 13 47 02 416 2010 08 03 13 47 32 353 2010 08 03 14 25 26 760 Full license for remote administration fi Update Proxy started a Database opened Graphic Reports started Admin Server started Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avqupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file favgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av m Server is active Avg 0 0 requests sec Avg request time 21 msec Workload 0 0 Witheld requests 0 0 ie Stop server Pause server Restart server 2010 08 03 14 35 58 463 Failed downloading file avgupdate av 2010 08 03 14 52 02 416 Failed downloading file avgupdate av 2010 08 03 14 57 37 010 Failed downloading file avgupdat
236. re the script will be stored If you choose a network folder make sure it has correct write access rights AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF ava 8 2 3 Completion y mii E S Results of installation script creation Step 3 3 The installation saipt was successfully created in folder C temp You can start the installation on a station by running the installation batch AvgSetup bat If the script creation proceeded successfully you will see a dialog similar to this one Click the Finish button to close the wizard To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin AV
237. rights reserved WE ava Note In order to use this checkbox it is necessary to move the AVG Admin Server UpdateProxy to the first place in the list To do so use the Move up button Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter 3 11 Configuration Overview a Configuration overview AYG Admin Server configuration DataCenter role Database system Firebird e Path C ProgramData Avg10 Admin Server Data avadb fdb UpdateProxy role Update files folder C ProgramData Avg 10 Admin Server Data update Update servers http update avg com softw 90 update http backup avg cz softw 90 update te servers for stations Upda http VM W7X86PADMIN 4158 avgupdate http update avg com softw 90 update http backup avg cz softw 90 update 7 Send server dumps automatically to analysis lt lt Back f This dialog contains a brief overview of the previously selected settings You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis Confirm your choices by pressing the Deploy button The deployment process will start It may take some time so please be patient Once the process is completed click the Finish button to close the Wizard The AVG Admin Server will the
238. rk Installer Wizard ee ee by sep inadi he AVG installation process on stations in your network With this wizard you can e Run remote installation of AVG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 5 2 Installation Method To continue in the Advanced mode check the Advanced mode checkbox otherwise proceed to the Basic Mode chapter
239. rmation about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each station Component states tab Contains an overview of component states on each station More information on other options and settings can be found in the Configuration AVG Admin Console chapter 6 4 1 Non Compliant Stations The Non compliance conditions dialog can be accessed from the application s upper menu by selecting the Non compliance conditions item in the View menu In this dialog you can specify which conditions a station must fulfill in order to be considered as non compliant AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved These conditions determine the contents of view Non compliant stations it Non compliance conditions specify what is to be considered a station non compliance Non compliant values will be highlighted by red color in all views Condition J The AVG version is outdated J The scanning engine version is outdated J The virus database release date is older than No communication with station for a period longer than eo Infections unremoved J Spyware unremoved je Rootkits unremoved i
240. rming etc a message appears in the Status Window and at the same time the request is stored within the AVG DataCenter Then the station is notified about the request and if it is online it will start processing it immediately Information about the result is delivered back to the AVG DataCenter and instantly displayed in the Status window Error messages appear in red color In special cases two situations may happen The station is online but for some reason cannot accept the request e g notification port is not working correctly for some reason the server will try to periodically delivery the request default interval is five minutes Note This interval can be changed in Shared settings for stations groups Remote Administration item advanced settings section Retrieve messages from server every drop down menu The station is offline and will receive the request immediately after it gets online In case of special request that requires more time the status window will display a message saying that the station has started processing the request and as soon as it finishes also the result Requests sent to groups all stations Some requests can be sent to a group or all stations by right clicking on a group name or on stations item and choosing and action from the context menu Such request is stored in the AVG DataCenter and then distributed by AVG Admin Server to individual stations of the chosen group Also the result
241. rnet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava number Once changed the license number will apply for all stations in the given group Note The new license number s wil be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 11 Pending Requests This item allows you view all currently pending requests sent from the AVG Admin Console You can also delete them by right clicking on them and selecting Delete selected requests from the context menu 6 11 1 Filtering You can apply various listing filters to the Pending requests view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Pending requests are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed imme
242. ronization During the synchronization of station settings mandatory settings are transferred from the DataCenter to the station non mandatory settings are transferred from the Station to the DataCenter The synchronization is performed periodically By default the settings synchronization process is done every 60 minutes To alter the synchronization period for all stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration node 3 From the Synchronize configuration every drop down menu choose the required value Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu Note To change the setting only for stations in a group simply repeat the process from step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens every time the station powers on goes online its settings are synchronized at latest within the period when the station connects to the AVG DataCenter the first time its settings are synchronized immediately when settings of a station or several stations are changed
243. rouped by the selected column Non compliant stations shows stations in a non compliant state according to conditions available from the View Non compliance conditions menu Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default selection is pie chart Stations not communicating longer than N days Available parameters Number of days choose the number of days for which the stations were not communicating Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Most infected stations shows top infected stations Available parameters Stations count in report limit the number of stations in the report 0 unlimited Type of Chart choose the requested chart type default selection is pie chart Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column Time interval from specify the beginning of the time interval for selecting data last day last week last month last year unlimited Time interval to specify the ending of the time interval for selecting data last day last week last month last year unlimited Include only threat
244. rranged detailed information related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Close closes the dialog Settings will open the Station settings dialog e Firewall settings will open the Firewall settings for station dialog Synchronize settings will ask for immediate synchronization of stations settings with the AVG DataCenter Copy settings gives you three options to choose from o Copy settings to triggers a new dialog Select objects to which the configuration will be copied Copy to Shared settings for stations Shared settings for groups selected Stations Shared settings for application servers selected Application servers Y Use this dialog to copy station settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings
245. rver connection Continue to the next step Data Import by pressing the Next button 3 7 3 MS SQL Server idmin Server Deployment Wizard Microsoft SQL Server credentials In order to connect to Microsoft SQL Server it is necessary to fill in the following information Change the computer name and the instance only if you want to set up connection to Microsoft SQL Server on a remote computer or to a different Microsoft SQL Server instance The database administrator s username and password are needed to create the database lea potbese name AVSDS E Instance name MSSQLSERVER Username AVGuser Administrator s username ja SC tti lt is User password sid Administrator s password P s O es Fill in the following information Computer name defines the name of the server on which the SQL Server is installed Instance name refers to a particular SQL Server installation if there is more than one instance installed on the station Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin
246. s Also on Windows XP SP2 Windows 7 Vista or possibly higher wth Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication The final dialog contains a short overview of activity on the station s AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Results of remote installation Step 10 10 Remote installation was launched on O station s AVG was detected on O station s Installation was not checked on O station s Installation was checked and AVG not detected on O station s The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in the selected directory The contents of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Creation of AVG installation script Step 1 8 The installati
247. s 2 PUP Exceptions m 6f Anti Spam o Special locations Online Shield O B Local hard drives f5 LinkScanner 0O Program Files A Scans O My Documents folder cil Schedules D Shared Documents I Scheduled p auen I Virus database update schedul er ll Program update schedule ll Anti Spam update schedule c E mail Scanner f5 Alert manager Resident Shield f Cache Server E Anti Rootkit 5 5 Update fE Remote Administration f Product Improvement Programme m t P O dl a a aE a Ba aas The second option allows you to select custom sections that you wish to scan Local hard drives lt Loc gt All local fixed drives will be scanned My Documents folder lt Doc gt The following location will be scanned C Documents and Settings lt current user gt Where current user represents a user logged during the scanning process Shared Documents lt DocAll gt The following location will be scanned C Documents and Settings All Users AVG Internet Security Business Edition 2011 11 Copyright AVG Technologies CZ s r o All rights reserved HE ava Program Files lt Prg gt The program files e g C Program Files location will be scanned Windows folder lt WinDir gt The Windows folder e g C Windows will be scanned System folder lt SysDir gt The Windows system folder e g c Windows System32 will be scanned System drive lt SysDrv gt The system drive e g
248. s choose to include confirmed unconfirmed or all threats AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Most threats This report shows the top threats of all stations Available parameters Viruses count in report limit the number of viruses in the report 0 unlimited Time interval specify the time interval for selecting data last day last week last month last year unlimited Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Virus scan report This report shows the status of viruses Available parameter Time interval specify the time interval for selecting data last day last week last month last year unlimited Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Viruses on stations This report shows the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last week last month last year unlimited Severity choose the minimum scan results severity to be included in the rep
249. s from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG Agent service installation on the remote station you will be asked for the domain administrator s login password during installation 192 168 121 133 Enter the name and password for the user account under which you want to run the setup on the target computer Account name Doo Password o ox om Enter an username with the administrator privileges an username that is member of the AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG will then be transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed statio
250. s not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to a commercial license MySQL 5 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type Continue to the DataCenter Role Databases Overview chapter 3 7 DataCenter Role Databases Overview Below you will find the overview of individual databases supported by AVG Internet Security Business Edition 3 7 1 Firebird If you have selected the Firebird option there are no further settings needed and you can proceed to the next step Data Import 3 7 2 MS SQL Server Express Edition Microsoft SQL S
251. s that prevents installation Below is the list of available feature component values for InstallFeatures and RemoveFeatures parameters AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a license number and in some cases plug ins on other software that must be present on the target PC fea_SrchSrf_ Search T LanguagesFea All languages or languages allowed for the product fea_Emails__Outlook Plug in for MS Office 2000 2007 fea_SetMgr fea_Emails__ Thunder AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved fea_SrvAddl_ ExAS AVG Anti spam for MS Exchange Server fea_SrvAddl__ExSmtp Email scanner for MS Exchange Server SMTP TA fea_SrvAddl__ExRte Email scanner for MS Exchange Server Routing TA fea_SrvAddl_ExVS Email scanner for MS Exchange Server VSAPI fea_SrvAddl__Shrp File scanner for MS Sharepoint Server Below is the list of language codes for the SelectedLanguage parameter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved 1033 English US Bahasa Indonesian ii Se 3076 Chinese Simplified 2052 Chinese Traditional AVG Internet Security Business Editio
252. sed in the update URL to access updates from AVG Admin Server The default value is avgupdate update URL is then hittp lt server name gt 4158 avgupdate HttpServerRoot avgupdate HttpLogPath By default the server does not log HTTP requests If this option is used then all HTTP requests are logged in the Apache Server Combined log file format into the specified file UpdateURL List of update URLs which the server should use to download update files URLs are separated by semicolon and the prefix indicates an enabled URL AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava The Default value is http update avg com softw 90 update http backup avg cz softw 90 update Proxy Specified proxy server is used for downloading update files The acceptable form is http user password server port ProxyAuthType Specifies proxy authorization type Supported values are Any default Basic and NTLM The following options specifies e mail settings used for e mail notifications EmailFrom The sender s e mail address EmailTo The recipient s e mail address EmailCc carbon copy another e mail recipient visible in the message header EmailBcc blind carbon copy another e mail recipient will not be visible in the message header EmailReplyTo the e mail address that should be used for replying EmailSubject custom e mail subject EmailS
253. st of served stations this option will be available only if there is UpdateProxy role installed Use this button to list stations that are receiving updates from this server AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 13 Updates 13 1 General Information AVG offers two update levels to select from Definitions update contains changes necessary for reliable anti virus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied You can distinguish between two types of update On demand update is an immediate AVG update that can be performed any time the need arises Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens Note If a time coincidence of a scheduled program update and scheduled scan occurs the update pr
254. stallation log path ml In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Reboot the computer after finishing AVG 2011 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer f the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options
255. stallation will begin Once done the Station selection window will appear Station selection Step 8 10 Select stations where AVG 2011 should be installed and dick the Install button r Network checking results 192 168 121 133 Unable to detect Not present Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log wil not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station button will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote i
256. stations to be scanned You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you have finished selecting the IP ranges click the Next button to continue Once done the Station selection window will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Station selection Step 8 10 Select stations where AVG 2011 should be installed and dick the Install button Export stations without AVG to a file Select all stations Select stations without AVG Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete A VG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent vill be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and th
257. stations without knowing the password The password is related to the AVG Agent service only and it does not AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava influence any other remote station settings Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Note The installation process on the station is hidden i e a logged user wil not be able to interfere with the installation progress The Log Level option allows you to specify the logging detail level Errors only only application s run related errors are logged such as unauthorized connection attempts network timeouts and so on Detailed information on the operations requested and performed by the service on a station Debug very detailed records covering the program diagnostics After selecting this level the log files will be very large Logging off no logs will be saved default Other configurable options Port TCP IP communication port where the AVG Agent senice listens for the wizard connection The default value is 6150 and usually there is no need to change this Timeout the AVG Agent and wizard communication timeout value in milliseconds When there is no response within the specified value in the AVG Agent and wizard communication process the connection is terminated with
258. stom directory for storing installation script Create a subfolder for AVG 2011 installation files Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava that it is relative to the current source directory for example if your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in exactly the same path which will be most likely different on the target station where you will execute it and the script would not work Installation script preview Step 7 8 AvgSetup bat AvgSetup ini ECHO OFF REM AVG Setup Batch IF NOT DEFINED PROCESSOR _ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 SET SETUP CD avg_ipw_x86_all_2011_107483045 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AVG Setup SETUP ConfigFilePath CD AvgSetup ini 1 2 3 4 5 6 7 8 9 Select folder where the script will be stored by the wizard Th
259. stored by default in the following directory opt avg avgadmsrv etc AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava p port number Port number where AVG Admin Server 2011 for Linux listens for connection The default value is 4158 d dbase file Specification of the path to the DataCenter database The default value is var opt avg datacenter avgdb fdb r register license Register the product with a license number l license Display information about license V version Display version of AVG Admin Server 2011 for Linux h help Display command line help for AVG Admin Server 2011 for Linux D daemonize Run AVG Admin Server 2011 for Linux in background as Unix daemon P make pidfile FILE Write Admin process ID into the specified file AVG Admin Server 2011 for Linux database related parameters versionDB Display the current database version sqlScriptsPath DIR A path to the directory with SQL scripts to be used with the parameters below The default path is opt avg avgadmsrv var db scripts exportDB DIR Export database to the specified directory AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava importDB DIR Import database from the specified directory createDB Create a new database upgrade
260. t AVG DataCenter Connection String For more information about the Connection String see chapter Connection String AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava For a detailed description of AVG installation please refer to the AVG 2011 Internet Security or your appropriate edition User Manual available for download in the downloads section of AVG website http www avg com ww en Advanced AYG Settings Allowed list E virus vault Remote Administration 5 PUP Exceptions Server 192 168 121 132 Anti Spam Port 4158 Online Shield 5 LinkScanner Login name H scans Schedules Password E mail Scanner Certification Port for incoming messages e0si Mail Filtering 5 Resident Shield o Testeomecion FE Advanced Settings E Excluded Items Connection test finished connection available d Cache Server Anti Rootkit 3 f5 Update Proxy Dial up SeRemote Administration Temporarily disable AVG protec Product Improvement Program AVG Security Toolbar Default _oK Cancel Appl A Note You can also insert the AVG DataCenter connection string directly during AVG installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Adv
261. t Security Business Edition can be launched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at http www avg com ww en download Note There are two installation packages available for your product for 32bit operating systems marked as x86 and for 64bit operating systems marked as x64 Be sure to use the correct installation package for your specific operating system Before installing AVG Remote Administration visit the A VG website and check for the latest installation file 2 1 Components Overview Below you will find a brief overview of all components 2 1 1 AVG Admin Server Deployment Wizard This wizard will help you to deploy AVG Internet Security Business Edition onto your server or divide it across multiple servers 2 1 2 AVG Network Installer The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks 2 1 3 AVG Admin Console The AVG Admin Console is a central place for administration of your remote AVG station installations in the network It communicates with the AVG Admin server and controls processes and displays all relevant events AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 2 1 4 AVG Admin Lite AVG Admin Lite is the name given to a simplified installation of A
262. t sufficient for AVG Agent service installation on the remote station you will be asked for the domain administrator s login password during installation 192 168 121 133 Enter the name and password for the user account under which you want to run the setup on the target computer Account name Password Loo om Enter a username that has administrator privileges a username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG should be then transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant station
263. t trEtEEEEEEEEEEEEEEEEEEEE EEEE EEEEE 203 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 4 1 Gemeral tab crrrc rete teen nett en nee EEE ENDED EEDA DEDEDE AEDES EEE EDIE SEEDED EEE AEDES SEER EE 203 104 2 Datarenber tah n E Rn ts secre seh EEEE KS RS ASNE EEEE Hi ONEA O A dies 203 10 4 3 UpdateProxy tab trtrrrtrrrtrrrtrrtttrrtnrtttttntn tunnt unt EE EEE EEE 203 10 4 4 E mail tab irere i eniiaiieiiiai piita aa ARAA EREA AEAEE NAERAA EEE EARE AEE EEA 203 10 5 Connection String ttttrtttrttrtttrrtttrrttttttnrtttrttttttArEENEEEANEEEAEEEEEEEEEEEENEEEEEEEEEEEEEEEEEEE 210 10 6 Proxy Server ttttrttrrtttrttrrtttttttrtt nnt ttttAnrtNAEENENENAEEENEEEENEEEAEENAEEEEEEEENEEEEEEEEEEEEEEEEEEE 211 10 7 AVG Admin Console eet ce tence te ge eecciiieerericii ien eiii EEE EE EE sense KEDE Ea 212 10 7 1 Cont xt MONU PETE E EENE E aaa EE EEKE EE A AA AEREE AA 212 10 7 2 Station Groups vrrreerrrer eee e teen eee rttr EEE EEE EEE EEE EE EE EEEE EEan 212 10 8 Sidebar Desktop Gadgets virrrrttttrtttttttteee etter re teen ee eee ee renee neereee ener eeeeaeeereee anes 222 11 HOW to cr ttcr reece 224 11 1 How to Connect Stations to AVG Datacenter crttttttttette ete ee tet e ee eeeeeeeneteaenae nee eeeeaens 224 11 1 1 Connecting Stations Manually srr teettee tee te sete eee sete n nets tenn neste nett nna 224 11 2 How to Migrate Stations from to Different DataCenter srrsrtrsrererrrere er etetet
264. t with a valid license number for AVG Internet Security Business Edition To register use the following command replace the sample license number with a real one avgadmsrv register 9ISMB AX9VD PXC4X 4X4D4 ABSRV ZUMMY 1PLN To obtain the license number contact either your AVG reseller or visit http www avg com ww en 14 1 6 AVG Admin Server 2011 for Linux Configuration If you require to change some default settings you can do so in the configuration file You can open the configuration file avgadmsrv conf from the following location opt avg avgadmsrv etc avgadmsiv cont You should restart the AVG Admin Server after each change To restart the server use the following command etc init d avgadmsrvd restart AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF Av You can find detailed configuration description in the Configuration chapter below 14 1 7 Installation Verification To test the installation try connecting to your AVG Admin Server 2011 for Linux from AVG stations or from the AVG Admin Console Use the connection string in the following format http host port 14 1 8 Installation Troubleshooting If you experience any troubles running AVG Admin Server 2011 for Linux review the faq file located in the installation package Check the log files of the server application and also the Firebird server log file for error messages AVG Admi
265. tation IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows XP installed input the following string yp Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 5 Servers The Servers item contains an overview of all deployed servers and stations with an AVG application server component installed 6 5 1 AVG Admin servers This item displays a list of AVG Admin servers installed Double clicking on any server will open a configuration dialog for the given server and allow you to change configuration of the server More information on other options and settings can be found in the Configuration AVG Admin Server AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Settings chapter 6 5 2 Application Servers This item displays a list of stations with an AVG applicatio
266. tations Therefore if you suffer from insufficient disk space we recommend creating only a reasonable amount of reports or deleting the old ones accordingly During Export Import available through DataCenter Database Export of the AVG Admin Console data only Report schedules and generated reports will be processed Report templates will not be exported or imported Once you import your former exported data Graphic reports will not be available until you restart the AVG Admin Server 6 9 1 Report Templates There are some predefined templates that can be quickly used for report generation Some templates allow you to set additional parameters for more precise reports To create a report directly from this menu right click on the report you want to generate and select the Generate report from template menu item If you prefer only to display a preview of the report layout select Template preview All stations shows all stations registered in the AVG Admin Console Available parameters AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Minimum count of infected objects type in the minimum count of infected objects on station 0 disable this parameter IP address starts with specify the beginning part of the IP address Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be g
267. te installation of AVG via net S ail E e Some Station selection Step 5 7 Select stations where AYG 2011 should be installed and dick the Install button tet present Export stations without AVG to a file Select all stations Select stations without AVG Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a computer na
268. teeeteete eee e eect eee te eee e nena etna nese nena eet an ees 82 5 5 Creation of AVG Installation Script sssststretteeseeeeteeeee eee ence a eeee ates nena eeean esse essa eeeaneeeees 84 6 AVG Admin Console s ss s s1 su 552222u2uu520u0uuuunuuuuunnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn n 93 6 1 What is AVG Admin Console crrcst settee ett e tent e nnn e een ne ene EEE EEE EE EEE SEER EEE EEE ESSE SESE EES 93 6 2 AVG Admin Console Interface OVerView verter ett e tet nett eee ee ene ee eee e eee e sense nee ne eee taa enn enaes 95 6 2 1 Upper Main Meny vrrrrerrsreeeeee eee e eee eee eee EEE EEE EEE EEE EEE EEE Ean 95 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 6 2 2 Navigation Tree vrrrrrrrreseeeeee ene e eee e eee EE EEE EEE DETTE EEE EEE EREK E TAGES 95 6 33 Recors Section ai n A reenen iai TE sien Sees ties ANASETO ees ee ewe eees 95 6 2 4 E E E rr EEE EEE 95 6 2 5 QUICK Help Pane vrrrerereeee eee e eee eee Eee eee EEE EE EEE EEE E EEE nennen nennen 95 6 2 6 Filter Panel senninnes cai tisdieuna aad ena EA E duatiioses salt ERRERA SEENEN S 95 62 7 The Latest Versjon sete er iir tan iaeei S E red anniaeontanctbteemsrsbaingenncetennaes 95 6 3 Synchronization Process tttttttttttttttttttttttittttttttttttttttritttunuttEEEEEEEEEEEEEEEEEEEEEEEEEEE EEE 108 6 3 1 Station Settings Synchronization isssterrterrttrirtrrrrrrrrrirtrrnnrrrtrrenerinnrinerreni 108 6 3 2 Scan Res
269. terface ITA Italian user interface ESP Spanish user interface JPN Japanese user interface KOR Korean user interface PTG Portuguese user interface RUS Russian user interface TRK Turkish user interface CHT Traditional Chinese user interface CHS Simplified Chinese user interface AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved SF ava Example usage From the Windows Start menu choose Run and enter your requested component with path and appropriate parameter For example Note We assume that you have installed AVG to the following destination C Program Files AVG AVG10 Admin If not change the paths below accordingly To start AVG Admin Console in German language C Program Files AVG AVG10 Admin Console AVGAdminConsole exe Ing deu To start AVG Network Installation Wizard in German language C Program Files AVG AVG10 Admin Console AVGNetworkInstaller exe Ing deu To start AVG Admin Deployment Wizard in German language C Program Files AVG AVG10 Admin Console AVGAdminServerWizard exe Ing deu To start AVG Admin Server Monitor in German language C Program Files AVG AVG10 Admin Console AVGAdminServerMonitor exe Ing deu 11 7 How to Control station users actions This chapter shortly describes examples how an administrator can remotely control actions of AVG users on stations By default all actions within AVG user int
270. th same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the program update process Ask to perform virus database update will ask all stations in the group to start the virus database update process Ask to rollback last anti virus database update will ask all stations in the group to use previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations in the group for scan results If you right click on a station in the Application Servers view you can choose from the following options Delete station will delete the station from the AVG DataCenter Station overview will launch a station overview dialog that contains well arranged detailed information related to such station The dialog offer the following working buttons e
271. the AVG setup Setup parameters Enable Windows Firewall after installation Reboot the computer after finishing AVG 2011 setup if needed Display a notification message regarding scheduled system restart on the remote computer 10 minutes delay Select type of installation progress visibility hidden installation X Setup properties Where to install default setup path ese Setup language Brazilian Portugese v Select folder where AVG 2011 setup LOG file will be stored default installation log path In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Reboot the computer after finishing AVG 2011 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer f the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user
272. the group at all Shared settings for group opens shared settings for group Shared firewall settings for group opens shared Firewall settings for group Synchronize settings will ask for immediate synchronization of settings with stations Copy settings gives you three options to choose from o Copy settings to triggers a new dialog Select objects to which the configuration will be copied Copy to ns Shared settings for groups selected Stations Shared settings for application servers selected Application servers Qi ax Use this dialog to copy group settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected group of stations This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export setti
273. the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can observe the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG e Install AVG Security Toolbar choose to install AVG Security Toolbar AVG s Security Toolbar is powered by LinkScanner technology which lets you know whether the sites you are about to visit are safe Among other features it helps you also to surf the Internet more easily Select components Step 3 8 Choose installation components If no component is selected AVG will be installed according to default settings Install AVG with default settings m Select installation components O Ave 2011 uncheck those you wish to uninstall Check components on the left that you wish to install or E The symbols have the following meaning E Component will be installed Component will either be uninstalled or not be installed 1 Microsoft Outlook add in o Default installer settings will be used EZ Plugin for The Bat E Anti Spam lt m Install AVG Security Toolbar j
274. thout AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 4 6 Remote network installation final steps Station selection Step 5 7 Select stations where AVG 2011 should be installed and dick the Install button State AVG Agent is not installed so the presence of AVG on the station cannot be detected Computer LOCALHOST IP address 127 0 0 1 AVG Unable to detect AVG Agent Not present Selected 0 from 1 coe e oe Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Add one station Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you selected only some station
275. ti Spam chapter Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server checkbox and enter your proxy server Address and Port number If the server requires login for successful connection check the Authentication checkbox and fill in the username and password 10 4 4 E mail tab This tab offers the following options General DataCenter UpdateProxy Email m Message header To ooo Copy Blind copy From Reply to o Subject m Server for sending e mails SMTP SMTP server l SMTP pot 25 SMTP login SMTP Password P Send test e mail To be able to send Graphic reports by e mail or receive notifications you need to configure this tab first AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Note The crucial fields to be filled are located in the Server for sending e mails SMTP section see below You will be allowed to select other fields To Subject Body also during the Report Schedule Definition Wizard but all values you will enter here will be considered as default The Message header section contains these fields To specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma This field can also be filled during Report Schedule definition Copy An optiona
276. tions S F Identity Protection Select user interface language i You cannot change the station s language in AVG Admin Console PUP Exceptions Balloon tray notifications 6 5 Anti Spam i es a f Online Shield Cosy of LinkScanner a f Scans z All mandatory ion a i Schedules All monitored tions automatic action E mail Scanner Z Certification Move value to the Shared settings ee ede Mail Fitering a1 Display E mail Scanner related tray notifications lie Servers 3 1 show tray icon 5 2 Alert manager T a V Show running scan menu items in tray icon E Sending to e mail fE Record to NT event log Game mode E Sending to AVG DataCente a Enable game mode when a full screen application is executed Resident Shield i Excluded Items Cache Server fE Anti Rootkit ef Update HE Prox aE perea on In order to move a configuration from a group to the Shared settings for stations you can right click on the chosen checkbox and from the context menu select Move value to Shared settings You should see a changed lock icon next to the chosen configuration item i M Automatic file deletion By clicking OK or Apply button the value will be moved to the Shared settings for stations and set as mandatory In any other group it will be set as monitored This can be used to easily remove the mandatory flag from all the grou
277. tions where the service should be installed If you do not enter the absolute path e g C avgagent log the directory containing the avgagent exe file typically the C Windows or C WinNT directory will be used for storing the log file Note Log files are not deleted or decreased automatically if the path for storing them has been changed If you use the logging function you should delete the logs manually once you have analyzed them Delete AVG Agent after AVG is installed this option will automatically remove the AVG Agent from the station once AVG is successfully installed AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this option will automatically remove the AVG Agent once AVG is successfully installed also from stations where the AVG Agent cannot be installed automatically not recommended The right part of the section offers the following options Ping number of ping operations to be used while detecting availability of a remote station If the wizard does not receive a response to all of the ping queries it will consider the station to be unavailable and will not offer it for further operations Port TCP IP communication port where the AVG Agent senice listens for the wizard connection The default value is 6150 and usu
278. to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Reporting section allows you to choose which items should be reported during scanning The reports have Information severity The default action can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There is also the following sub item available in the tree structure Detection actions 10 3 7 Detection Actions lt Appearance R 7 7 B E Detection actions automatic actions
279. to the AVG DataCenter via AVG Admin Console navigate to the DataCenter upper menu and select AVG DataCenter settings item More information on this topic is available in the How to How to manage access rights chapter 12 3 Converting the AVG DataCenter to a Different Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export Import functions From within the AVG Admin Console it is possible to export the AVG DataCenter to a portable text format menu DataCenter Database Export and import the data during the AVG Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 12 4 Web Interface The AVG Admin Server offers a web interface with overview of its status roles details and other information You can access the status pages by entering the connection string into your favorite internet browser http localhost 4158 Where localhost represents your AVG Admin server address and 4158 is a default port number Except basic information DataCenter and UpdateProxy roles overview there are the following buttons available List of all stations lists all stations currently held in DataCenter List of non compliant stations lists all stations that are currently in an error state Li
280. tttatttEtAnEEEEEAEENNNANEEEENNEEEAEEEEEEEEEEEENEEEEEEEEE 126 6 9 1 Report Templates stsrisrtsrtrtrrsrrsttsttsttrnntnttntttkttkttkntkttntttkttkttanenntnnnennuneanea 126 6 9 2 Report Schedules sttsrssrtsttrsrrttrsrtsttsrtrstinntnkttkttkttkntnntuntuktunntnntantnnnnnnna nnana 126 6 9 3 Generated REPOrts sree te reeset eee eee eee ee EEE utt EEE EEE Tae EEEE EEEE Eni 126 6 9 4 Filtering vorcett tte te eee EEE EEE EEE 126 6 10 LICENSES cein et eee en aE EEEE OE AE EEEE E EEE EEE E EEE SEES EEE E SEES EEE SEES EEE ES 135 6 10 1 Shared Settings vrrcrrrseeeeeee reese eee eee ee EEE EEE EEE TEES 135 6 10 2 SEAE AEEA AAEE REEE cicero NAET EREE OEE ETTE E E 135 6 11 Pending REQUESES t tttttttttrrtrrrtttrrtrrtttttttrrrtttttEENEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE 136 6 11 1 Filtering vrei EET 136 6 12 Network Installer ccccccecc eset e ete ete ee ee eee een eee EEDA EEA EEE EASE DEEDES DESDE EEE ASENN EENAA EEE EEE EES 137 6 12 1 Network Scanning virriitteete teen eee EEE EEE TELE EES 137 AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 6 12 2 Remote Network Installation cccceccct ete t ttt eee e eee eee e eee eee EEE SEES EEE EEE 137 7 AVG Admin Server s cc ccccccceccccueenccuanceeeegeennaaeeeaaeeeeaeaeueaeaueeaaeueaaaeeuaaeeeaaaeeegaeenns 161 8 AVG Admin Lite veeccc cece ccsceececcecceccecenaecagnanaenneaenneeneneeaeeneeneeeeeeeeeeeeeeen eee eeueeuenenae 162 8 1 AVG Admin Deploy
281. u network drive for example C temp Bl T Create a subfolder for AVG 2011 installation files Setup J Create the AUTORUN INF file IV Enable relative paths Help lt lt Back In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing the installation script Create a subfolder for AVG 2011 installation files Tick this checkbox if you prefer AVG setup files to be stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory for example if your source disk drive and path is c avginstallation and you uncheck
282. u can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu To verify successful migration of the stations connect to your new AVG DataCenter 1 In the AVG Admin Console click on the upper menu DataCenter and select the Connect To AVG DataCenter item 2 Enter the new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button You can also export the whole existing content of your AVG DataCenter and then import it to the newly created one To do so follow these steps Note This procedure applies to version 2011 1 To export the existing AVG DataCenter content navigate to the DataCenter Database export upper menu item 2 You will be asked to choose a destination folder Once you confirm your choice the export will begin 3 To import the data back to a new AVG DataCenter stat AVG Admin Server Deployment Wizard on the server where you wish to import the data back Go through the wizard and in the Database update creation step select Create new empty DataCenter database 4 Continue to the Data import step check the Import data into the database from folder checkbox and fill in the path to the recently exported saved backup folder 5 Confirm your choice and finish the wizard Upon its completion the original data will be available in the new
283. u wish to display stations within the current view section The Scan results options section lets you to choose which scan results you prefer to store and according to which severity Check the including rootkits checkbox in order to include also storing of scan results with rootkits Keep scan results for maximum period of simply enter number of days you wish keeping the scan results received from stations The default value is 30 days Keep AM events for the maximum period of enter number of days you wish keeping Alert Manager events received from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter access Free access default settings that will allow anyone to access the AVG DataCenter no password is needed Simple password protection will open a new dialog where you can choose a custom password the same password must be entered into both fields for verification The password will then be required during every connection to the AVG DataCenter Full access control please see the How to manage access rights chapter for more information Database export This dialog allows you to create a backup file i e export the DataCenter AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava contents to a file and save it to a local folder on a computer from which the AVG Admin Console is runnin
284. ules o E mail Scanner f5 Alert manager Resident Shield 5 Cache Server Anti Rootkit Update Remote Administration Product Improvement Programme M ERCRERCREREATAR E Mandatory Delete files older than 30 day s All mandatory Aianei Maximum number of files to be stored 1000 Move value to groups damene m r O a ee eo A In order to move a predefined value to all other group settings right click on the chosen checkbox and from the context menu select Move value to groups You should see a changed lock icon next to the chosen configuration item a Automatic file deletion To transfer the chosen setting to other group settings click OK or Apply button Please note If you change the value of the setting or amend its status before you click OK or Apply button the changes will be lost and the configuration wil not be copied Analogically you can process the Shared settings for application servers and move selected configuration to all servers The context menu item is named Move value to servers There is also possibility to move the value from a group settings to the Shared settings for stations AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved r Appearance a E License Language selection Ignore faulty condi
285. ults Synchronization srr ierteete tees tenet eee e eee eee eee eens et ee teens a eeties 108 6 3 3 Station Components States Synchronization si1sitttitett tee ee essen ee essen nese saan nees 108 6 A Statiohs costes teenie in EE E TENORE EE E EEES 109 6 4 1 Non Compliant Stations esetstterssrrsttrrrsrtsttntnitrintnntnntnnnunninntnntnntenennennea 109 6 4 2 Stations with AVG Firewall cccceccete ete ete ee teat e nen enn eee e tenn ene ADDED EDS SEES DEE annaa 109 643 New Stations e icsessurotd ashe tives e ls EEE a E E TEE E AEAEE RERE 109 6 4 4 Filtering verter eee ee EEE EEE EEE TEE 109 65 Sermefs htt erik renee a tad eben ee Eee ee eae ERR ee 113 6 5 1 AVG ACM in serye g vette ttt in a E EERE AREE E DEES DEEDES EEE EE AEDS EAE E EEE NE EES 113 6 5 2 Application Servers st11settetteeee eee eee eee e eee eee eee eee nee EA ane EE Aaa nenene 113 6 5 3 Filtering vercttt tenet eee ee EEE TEE EEE ETE 113 6 6 SCAN results cere c tte ee ee en ee nen en REEL E EE EEE E EEE E EEE EEE E EEE DDE E EEE SEES SEES SEES EEE SEES EEE ES 118 6 6 1 Filtering corres teen ee ee ee EEE E TEE E EEE EEE TEES 118 eM CM ee E eect ie CeCe te reer eee ay tee ey 121 6 7 1 Filtering rere eee EEE EEE 121 6 8 Notification Erenn An rea eee 122 6 8 1 Condition Tab enrii r era eeri E EPEE E ETEA EEDE EE EEE REE EEEE EE EErEE 122 6 8 2 Message Tab ttirrtrtrrrrrrttttrrrrrrttttttrtrtttkttntrAtKAttAEEEEEAAEAEEEEEEKKENEEEEEEEEEEEE EEE 122 6 9 Graphic Reports tttttttttttttttttttttttttttttrittttn
286. ume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add only a single station the following dialog will appear a single m sem Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name 192 168 121 133 IP address Click either the Computer name or IP address field and fill in the proper name or IP address AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Confirm your choice by clicking the OK button The Network scanning window will open Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Moot The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button
287. unication between the wizard and the AVG Agent service running on remote stations Without correct password no operation can be executed V Mask password Password Log level Port 6150 al Logging off Z Timeout ms 30000 lt a Click the Next button to continue to the next dialog where you can define IP ranges In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The AVG Agent password section contains a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote
288. unless you plan to create it later yourself or you have an existing one you should make sure that the Firebird engine is installed and its senice is running You will be prompted to enter an username under which the Firebird Server is running default is firebird and database owner default is SYSDBA with password default is masterkey but we strongly recommend to use a custom one 8 Start AVG Admin Server Use the following command to start the AVG Admin Server AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava etc init d avgadmsrd start 14 1 4 Manual Database Upgrade We recommend using the interactive installation script for upgrading your AVG Datacenter database If you decide to upgrade it manually follow these steps 1 Database Copy Copy your old database to the opt avg avgadmsrv var db directory as avgdb fdb 2 Stop the AVG Admin Server etc init d avgadmsrvd stop 3 Upgrade database avgadmsrv upgradeDB 4 Check the database version to make sure the upgrade was successful avgadmsrv versionDB 5 Start the AVG Admin Server again etc init d avgadmsrvd start 14 1 5 License Without registration with a valid license number you will not be able to connect to DataCenter or perform updates over the HTTP protocol using AVG Admin Server 2011 for Linux in your local network If you want to use this feature please register this produc
289. up The Delete group procedure is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same context menu you can also rename groups through the Edit group item Moving stations between groups You can quickly move one or multiple stations between individual groups To do so select one or more stations click left mouse button and while holding it drag the cursor to the target group and release to complete Stations can be assigned into a station group also using the context menu Add to group item You can highlight and assign more stations at once The New stations group is a specific system group that cannot be deleted Stations newly connected to the AVG DataCenter are automatically assigned to this group unless you choose to assign them to a different group during remote installation All stations are visible in the top Stations group 10 8 Sidebar Desktop Gadgets You can optionally choose to include a sidebar desktop gadget with information related to AVG Remote Administration Note The Windows Desktop Gadgets also called Windows Sidebar in Windows Vista are available for Windows Vista and Windows 7 operating systems and basically it displays a sidebar anchored to the side of the desktop These gadgets can perform various tasks such as displaying a statistical information showing login scr
290. users on the station to restore files from the virus vault Deleting items from the virus vault if unchecked it will disallow users on the station to AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava delete files from the virus vault Send bug report if unchecked it will disallow users on the station to send a bug report Creating new PUP exceptions if unchecked it will disallow users on the station to create a new exception for potentially unwanted programs Creating new exceptions of Resident Shield if unchecked it will disallow users on the station to create a new exception for the Resident Shield component AVG user interface access if unchecked it will disallow users on the station to access AVG user interface e Launching an instant update if unchecked it will disallow users on the station to launch an instant updating process AVG Settings Manager if unchecked it will disallow users on the station to launch AVG Settings Manager IDP allowed list access if unchecked it will disallow users on the station to access the IDP allowed list Temporarily disable AVG protection if unchecked it will disallow users on the station to temporarily disable AVG protection Clear event history if unchecked it will disallow users on the station to clear event history If you want to enable users to use unallowed
291. will be deleted and only the newest stations willl be preserved 2 Load custom script Run scripts The predefined scripts are as follows Unify stations with equal identification Choosing this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved Delete objects whose owner is not available in the AVG DataCenter anymore AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava Choosing this script will remove all settings tests rules and the scheduled tasks belonging to stations that no longer exist in the AVG DataCenter anymore from the AVG DataCenter Remove unused update servers Choosing this script removes all update servers that have not communicated for more than 7 days from the AVG DataCenter Remove old Alert Manager events from the AVG DataCenter Choosing this script removes all Alert Manager events older than 7 days from the AVG DataCenter Check the scripts you are willing to apply and click Run scripts button to use them Please note that the database maintenance process may take a while You can also use the Load custom script button to choose a custom SQL Script f
292. will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If your network is domain based you can choose to add stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the network scanning dialog will appear AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved Network scan is running pana otitis Jal ai Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Abort The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume th
293. wish to display In the Recipient Sender section there two checkboxes Checking the upper one only from sender gives you access to the context menu that allows you to select a unique sender whose messages will be displayed in the Status window panel After checking the lower ore only for recipient containing you can choose to show only messages considering one group of stations select this particular group from the context menu Finally in the Receiving time area you can check the From or To or even both checkboxes to set the time interval for messages to be displayed No older or newer messages will be shown then Disable messages filtering switches off the messages filtering e Save window content allows you to save the window content to a text file at any time AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 2 5 Quick Help Panel The panel contains list of most common tasks or problems with their solutions To open a topic simply click on its name The solution will open in a new window The Quick help panel is located by default in the right part of the screen If the panel is not visible you can activate it by clicking on the Quick Help item in the View Panels menu 6 2 6 Filter Panel The Filter panel contains a list of filtering options available for the current view The list will become active only if there are any filters available
294. without AVG Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete A VG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent vill be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava 5 3 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear IP ranges settings Step 7 10 MIP addresses stations 256 The wizard will check if AVG is installed on A yteniemamsats 192 168 195 000 192 168 195 255 identifying
295. ws Use the Exceptions button to define groups excluded from the selected rules Use the Use for Admin Server button to apply the non compliance conditions to the AVG Admin Server which means that these conditions will be used in the AVG Admin Report available via web interface and when generating non compliant stations graphic reports AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava Default column setting use this option to revert the interface column settings into the original state Options General view options V Periodical refresh of the current view in predefined time interval V Highlight last station contact in green if it is not older than Font size for the view 1 amp Advanced view options Display all columns in one tab Display number of rows in the navigation tree Show time values in GMT Show AVG 9 settings in the Shared and Group settings LJ x ome In the General view options section choose the viewing preferences o Periodical refresh of the current view in predefined time interval check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view o Highlight last station contact in green if it is not older than check the checkbox and choose a time value in minutes to enable highlighting of the
296. y or using the login script and the AVG Agent service for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter 4 5 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Station selection Step 5 7 Select stations where AVG 2011 should be installed and dick the Install button meet present Export stations without AVG to a file Select all stations Select stations without AVG Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava installation log wil not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will relo
297. y the same as on the station therefore if you require more detailed information on individual item configuration we recommend consulting either the context help or the AVG Internet Security User Guide available to download from http www avg com ww en To change Firewall component status choose one of these options Firewall enabled will start the Firewall component Firewall disabled will stop the Firewall component both local and outside network traffic is available Emergency mode will block all traffic including local network The following subchapters describe Firewall settings available from AVG Admin Console AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 2 1 Setting Items as Mandatory F 3 Security General information A d Adapt files isi haw ener This dialog allows you to change Firewall advanced settings in FE Profiles particular edit Firewall profiles and assign these to the network H Q Directly connected to the 1 H Q Computer within domain H Q Small home or office network switching Also you can edit access rights here and save the amp adapters or areas to take full advantage of automatic profile complete Firewall settings to the archive ei Firewall status Firewall enabled Firewall disabled Emergency mode block all Internet traffic Advanced settings E Set whole configurati
298. ystem notices and information on the application functionality communication with AVG stations detected problems positive scan results warnings etc The Status Window panel is located by default in the bottom part of the screen If the panel is not visible you can activate it by clicking on Status window item in the View Panels menu More information how status messages work can be found in the Requests handling and status messages chapter If you right click to the Status window area you will have several options available to choose from Show all The status window will display all messages e Show errors and warnings The status window will display only error and warning AVG Internet Security Business Edition 2011 2011 Copyright AVG Technologies CZ s r o All rights reserved HE ava messages Show errors The status window will display only error messages e Enable messages filtering Severity of messages Show only messages of specific level All messages X Recipient Sender Show only messages related to comunication with these stations only from sender only for recipient containing Rance Show only messages received in time interval From 8 3 2010 FA 6 51 42 To 8 3 2010 A 6 51 4245 by C x ce This option allows you to filter out messages according to more extensive parameters From the drop down menu select what type of messages you

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