Home

PC Pandora User Manual

1. 0 SS 7 brandy How to change to Magnifier View There are 3 different ways you can magnify your Webcam snapshots See below 3 Double click on the Webcam snapshot you wish to Magnify Or 3 Select Webcam snapshot you wish to Magnify 4 Right click on Webcam snapshot and click Magnify 4 Select Webcam snapshot you wish to Magnify 5 Click on Action in Tool bar 6 Click on Magnify Snapshot file HI PCPandora 5x HelpSystem htm 35 of 71 6 6 2008 7 58 31 AM C G mom o demo me momo Fimea omma um To Bd aem Rc RUD S ala re n meds co pmr F es a W IUE Google mE Ga be eee SS ABGRGR PC Pandora User Manual amp PC Pandora Viewer File Edit view Tools Window Help Magnify Snapshot Snapshots mo pe Magnity Or once a Webcam snapshot is selected click on the Magnify button How to use Magnifier Tools Once you are in the Magnifier view it also includes some tools See below for example Snapshot 25 of 43 4 16 2005 1 27 53 AM Lal Windows Explorer Owner i OMONO M BRA This provides the ability to view the snapshots in an automated slideshow format Copy save and delete functions are also provided x Deletes Snapshot Saves Snapshot Hides Magnifier Tools and blue arrow will be displayed in the bottom right hand corner of your desktop screen To display Magnifier Tools again click on th
2. MembenDGpacbelnet malpacbelnet posoficepaelnet p m Pacifier 4 JBmppadferom PeoplePC No MemberlD peoplepc com Full smtpauth peoplepc com 587 pop peoplepc com 110 SMTP Email Address Prodigy Yes MemberlD prodigy net_ _ smipprodigynet P8 poppodgynt jo SSLisnoteurrently supported Rogers Broadband No without smtp broadband rogerscom b7 p 00M SBC Global Ameritech Ves MemberlDGameriech net mipamertechyahoocom popamertechyahoocom SSL is notourrently supported SBCGlobalFlash Yes MemberDGWiashne mipflashyahoocom popflashyahoo com SSL is not currently supported SBC Global NVBell Yes MemberlD nvbel net_ smtp nvbellyahoo com pop nvbelLyahoo com SSL is not currently supported SBC Global Pacbell Ves MemberlDGpacbelinet mippacbelyahoocom poppadbellyahoo com SSLisnotcurrently supported SBC Global Prodigy Yes MemberDGprodgynet mipauhprdgynet popsbegiobalnet SSLisnotcurrently supported SBC Global SNet Ves MemberlDGsnetnet Bmipsnetyahoocom lpopsneyahoocom SSL is not currently supported SBC Global SWBell Yes MemberDGswbelnei mipswbelyahoocom popswbellyahoo com SSLisnotcurrently supported SBC Global Wans Yes MemberlD wans net_ mipwansyahooncom popwansyahoo com SSLisnotcurrently supported SBC Global Yahoo Yes MemberiDGsbcgloba net mip
3. selected CA San Diego Your Email Address Location I ncoming POP Outgoing SMTP Memberi D cox net ICA San Diego pop west cox net smtp west cox net IRIS Setting Example To MemberlD cox net or enter a different email address xxx yahoo com xxx gmail com etc From MemberlD 2cox net SMTP smtp west cox net SMTP Port 25 Authentication POP3 Pop Host pop west cox net Pop Port 110 default Login MemberID only enter your MemberID without the cox net Password Enter your COX password Please verify that you are entering the correct login name and password by logging into your email account Go to http webmail west cox net and login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings Website References Email Account http Awebmail west cox net POP SMTP Settings http support cox com sdccommon asp contentredirect asp sprt_cid fcb44db0 3835 491 c bca8 2d56ac32a574 If you are still having issues with setting up IRIS settings please contact us PEOPLEPC Below are POP SMTP settings for PeoplePC Note It s always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Email service provider or any other server rather informat
4. 3 VIEWING RECORDED DATA PC Pandora interface allows you to control and view recorded activity You can access all data that has been recorded start and stop the recorder and configure how data is recorded and saved To view recorded data you need to enter your secret key combination to bring up the password window Enter 255 wol il Enter password to access viewer cancel _ Once the password window appears enter your password and you will have access to view all recorded data in PC Pandora If you have forgotten your key combination or password please contact us If your key combination does not bring up the password window see our troubleshooting section Below are the different types of data recorded by PC Pandora If you need help viewing recorded data click on any of the following below Snapshots Programs Website file H PCPandora 5x HelpSystem htm 15 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Keystrokes eInstant Messenger User Activity Emails PEE Webcam File Tracking eSearch Queries E mail Reports Important PC Pandora automatically stops recording whenever PC Pandora is opened Closing PC Pandora will automatically resume the recording or you can click Action Resume Record to force the recording to continue while the PC Pandora is open 3 1 Snapshots PC Pandora can capture images of the computer screen so you can see exactly what the user sees on the computer screen I
5. If you opan siwe an attachment infected wih a virus you will actate the vinus and compromise your Computer Barbara Do you want to proceed Below are some of the Magnifiers features Previous Next These buttons are used to navigate backwards and forwards through keystroke logs if applicable Print This button is used so that you can Print your email message s Print This button is used so that you can delete email message s Close This button closes the View Email screen Email Header Below the Magnifiers tool bar is the email header this includes information like From To CC BCC Date Subject and any attachments that were include in the email Attachments This field will include any attachments that were sent or received with the email If no attachment s are included the drop down list will be blank Note that attachments will be deleted if they are more then the size set in your PC Pandora settings Open This button is used to open your attachment s included in your email Once you click Open the message above will be displayed To view attachment select Yes button Save as his button is used to save your email Once you click Save as the message above will be displayed To view attachment select Yes button Copy and Delete Emails Data You open email magnifier and use the tool bar at the top to Copy Print and or Delete email messages You may also print delete and or copy using the tool
6. Recording Data Files Users Scheduler Disable recorder Change password Show tray icon when recording E T Inactivity time 3 minutes Hotkey z E windows Key Ctrl Alt Shift Co Cee Disable Recorder This option will completely disable the recording ability of PC Pandora You will not be able to enable recording via the menus or other methods until you uncheck this option e Show tray icon when recording This option causes a system tray icon to be displayed whenever PC Pandora is recording activity on the computer All users will be able to see this icon and be informed your activity is being recorded Change password Click this button to open the Change Password dialog Inactivity Time PC Pandora uses the value in this field to determine how long the computer has to remain unused before it should stop recording activity on the computer This is used to prevent PC Pandora from needlessly recording when there is no physical activity being performed on the computer such as if the computer is left on overnight e Hotkey To open the Viewer and see the data that has been recorded you must enter the special key combination as detailed in the field You can modify the default key combination to anything you desire recommended It is recommended that there be at least 3 keys in your combination and that they do not utilize simple ALT key combinations such as CTRL C as those are commonly us
7. Use some installed secret word which is hard to guess but make sure vau don t Forget ik CO visible made j Program will show Eray icon that says Your activity is recorded and also will create shortcut to viewer in Programs menu Create password Confirm password Key combination to bring up viewer z Windows Key Wipe all traces of this program EDU From browser and document Ctrl Alt Shift history after installation psal Create a Password Setting a password will protect others from viewing and deleting data that is recorded by PC Pandora PC Pandora will request you to enter this password whenever you enter your secret key combination which will then bring up a password popup window See below for example Once your password is entered you will have access to view all data recorded by PC Pandora If you get a password prompt before completely installing PC Pandora this means that a version of PC Pandora is already installed on your computer Enter password EJ Enter password to access viewer Dk I Came It is recommended to set a password of at least 4 characters Create a Key Combination The password popup window will only appear when you enter the key combination You can modify the default key combination to anything you desire recommended It is recommended that there be at least 3 keys in your combination and that they do not utilize ALT key combin
8. 2aol com ppop aol com Ismtp aol com IMemberID aim com lpop aim com Ismtp aim com IRIS Setting Example To MemberlD 2aol com or enter a different email address xxx yahoo com xxx gmail com etc From MemberlD 2aol com SMTP Host smtp aol com SMTP Port 587 Authentication SMTP Pop Host Leave this field Empty Blank Pop Port 110 default Login MemberlD Qaol com Password Enter your AOL password Please verify that you are entering the correct login name and password by logging into your email account Go to http www aol com click on the MAIL icon and login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings file H PCPandora 5x HelpSystem htm 56 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Website References Email Account http www aol com then click on MAIL icon POP SMTP Settings http help channels aol com kjump adp articleld 217454 If you are still having issues with setting up IRIS settings please contact us YAHOO Note It s always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Email service provider or any other server rather information listed below Below is an example of how you should set up IRIS s
9. 71 6 6 2008 7 58 31 AM PC Pandora User Manual e Notify User about blocking using following message selecting this option will display the custom message inserted in the text box For example if entering I told you not to use this You re BUSTED the following will be displayed uj I told you nat to use this You re BUSTED 9 CHAT CONTROL PC Pandora provides a feature called Chat Control This allows the Administrator to set certain chat networks off limits effectively blocking certain chat programs so that no one is able to use them To go to Chat Control click Tools in the tool bar menu and then click Chat Control Note that chat blocking does not prevent the chat program itself from being run or opened Instead it simply prevents access to the chat networks that are configured to be blocked For example if you configure Chat Control to Block AIM AOL Instant Messenger then AIM will still physically run and open However the user will not be able to logon to the AIM network nor send or receive AIM chats No specific messages are displayed by PC Pandora and all blocking is performed silently If you wish to physically prevent AIM from being run and open then please use Program Access Chat control blocking is global and applies to all users This feature does not support blocking for specific users Chat Control Block access to selected chat protocols L Black All C1 ico F a Microsoft MSM Me
10. Do you want bo reboot now Reboot now OH want to manuaby reboot later CONGRATULATIONS Once your computer is rebooted and successfully restarts you are now recording all activity on the computer Note If you do not reboot as requested PC Pandora will not begin recording activity on your computer until such a time that you do choose to reboot Installing PC Pandora on your computer does not mean that you are registered Without registration you are limited in viewing recorded data To register please see the registration section file H PCPandora 5x HelpSystem htm 13 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 2 2 Registration Registration is required to provide access to the Magnifier that allows you to view snapshots in full screen mode and to view keystroke logs You can verify your registration status by opening PC Pandora click Help in the tool bar menu and then click on About Pandora Viewer To register PC Pandora please do the following 1 Open PC Pandora 2 Goto Help in tool bar and click Register To register this program and unlock Magrefier you need a registration key if you dont already have one Folke this url eee E Ea ER a Enter your registration key here Paste Resgisbrabon key looks ils xscoooooooocooooooo opc x o0080 CO XXE It is easier to copy and paste R than to type the entire key Use the mouse bo seleck the registration key and press Circ Then return to this window and pr
11. Oe D 236068 on01 245 07 22 94 TOI DTE i 2000 01 05 07 25 08 2008 01 05 97 21 09 Z005 01 05 07 22 39 2008 01 05 07 tone 2000 01 06 07 85 0 20801 0507 95208 SHIA Ce Xx TN LE 22 8D 2000 01 05527 87 2 2000 01 405 07 37 06 STEP De Be 80 Hee 2 SCA 08s D Pe DR THA ee aH XS Dc 24 A THA D 17782 donde 25 DC c n Thumbnail View Thumbnail view is the default view for Snapshots It provides the ability to quickly view the snapshots recorded and choose images you want to view in closer detail See below for example Ww aa Leer erty Emal F 3 Details M 2P Webcam File bathing Seger Queries a T8 bie PS n Lee s Lv lips Wea Eocene Wired Exper rur Levee OULU Cher Derer Puri Process Wirgloon Expired Wre Explore Wredoss Explorer Wits Expire Windes Dxpiorm Miroi xplorgs Whine Cpi Firo i Li mcam Davie Appi accn biera Expire Interest E cicer miera Fipicree kipra Pegi Cutook Express Taio opan Taik apa Cutii Papa Cain patent Cetin pogase Caid Pop Carb Dpat aatik Dga e Caria Fxpeesg file HI PCPandora_5x_HelpSystem htm 17 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual P E ali Er CMM Taur Popma Viie herini Tha Use ciety Ee mad FIF jJ Magnity Primi neus gr Thurian ense x6 r3 3 Do ae Cr ET 8 H 01 2 08 SEDI E 05 01 258 How to change to Thumbnail View 1 Click on Snapshots tab Snanshots 2 Click on Thumbnai
12. Pee 0e nc bor 000 1 5 mer dir ecc ov 728 10 5 2OUS 01 05 C1266 John Dos 4lz http bored msn com ADSAdChenr 3 di GecSi amp de BOE T5 DP GS ENTSSGBUAF 1025 2008 01 05 01 26 16 hn Dee 6T Mips rad men com RD SAC Bent 3 dii GetSdbm BDP Tom OBPGENTENESA P LO 2008 01 06 01 25 36 John Dou 4lz http jrad mzn com ahaa berks o dii et date Fe PENT SSC 1 2008 01 05 01 26 83 John Doe MSN Entertainment Hot Gossip 0 hitpe fenterteinment men conm niaaefhotgonsg E 1228 07 2791 7702 2008 01 05 01 25 47 John Does amp 3 hifi voeem drei com blank aspac 111995275147 734 v amp View To view websites recorded click on the Websites tab The view is broken down into two halves The top half of the view categorizes the activity by date then by domain name then by specific URL then by specific webpage The bottom half of the view provides the specific detail on the URL based on the category selected in the top half Once the URL website is selected the bottom will display the following columns file H PCPandora 5x HelpSystem htm 22 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Time Displays the time the website was open User Displays the name of the user that viewed the website Document Title Displays the window title text in title bar of the application Document names or sub screen names are typically displayed here Size Indicates the total document size of the webpage viewed URL Displays the specific
13. bar in the magnifier window P2P PC Pandora can capture download activity from P2P application such as Kazaa Kazaa lite Kazaa etc EDonkey Emule Edonkey etc Gnutella Limewire Bearshare etc and Multinetwork Filipipe Zltrax etc and Torrent activity file H PCPandora 5x HelpSystem htm 30 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual View To view recorded P2P activity click on the P2P tab The view is broken down into two halves B pi Pander View Dm oue T Ww ee Y aha Prager ieee Kerio Cham We mii Eemal PP Vitec ere F gen Dees Series Program na B Two led zi ibn boli TEE OP Chrwtophar Grau LimeWire Uniknieme Doenicad ZuDI JDSRgT Dec rpa h Lime Linkers Doendcwd TS 07 24 04 rbp Graham Lire lri Deemiwi b peer hea bee qoo TEAS Chrwbophee Graham Lewis Linke Teach Pikes thait serait get nae qued The top half of the view categorizes the date and user The bottom half of the view provides the specific detail on the activity based on the category selected in the top half Once a date or user is selected the columns below are displayed Date Displays the date of P2P activity User Displays the user name of the user on the computer that you are monitoring Program Displays the P2P program is used e Media Displays the type of media it tried to download search etc such as audio video etc Action Displays the event it tried to attempt such as download search
14. click any individual snapshot and choose Delete This will delete a single snapshot 2 Right click any day in the top pane of the Snapshots tab and choose Delete This will delete all snapshots for that specific day 3 While using the Snapshot Magnifier to view snapshots click the red X button This will delete the single snapshot currently being viewed If you have deleted snapshots but they still appear in the Snapshots tab please click View Refresh If that fails close PC Pandora reboot your computer and then open PC Pandora again 13 4 Questions about Emails Emails are not being recorded in my Email tab why PC Pandora will log all inbound and outbound emails processed by Windows based email clients such as Outlook Express and Outlook in the Emails tab of the viewer All web based emails such as Hotmail Yahoo Gmail etc will still be captured However you will find those emails logged in Snapshots and Keystrokes tabs How do find passwords for email accounts being used PC Pandora will capture all keystrokes including passwords that are physically entered on the keyboard via key presses Passwords entered into webpage s and applications can be viewed in the Keystrokes logs You can locate them easiest by sorting the view by the application or webpage you are looking for 14 CONTACT US Highly skilled technical support is available 24 7 from our website available at htto www ocpandora com contact sector 1 Some of your
15. go to the Data Files settings click on Tools in PC Pandora tool bar at the top of viewer and select Options Click on the third tab which is called Data Files Options Maximum total size Delete data after gt days J Folder to store data This is the folder that the recorded data is saved to e Maximum total size Limits the total disk space utilized for storing recorded data This limit will be met quicker with a higher image quality setting and or a higher delete data after setting This limit will be met slower with a lower image quality setting and or lower deleted data after setting Delete data after Controls the maximum amount of days recorded data is saved 5 4 Users To go to the Data Files settings click on Tools in PC Pandora tool bar at the top of viewer and select Options Click on the third tab which is called Data Files file H PCPandora 5x HelpSystem htm 44 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Options General Recording Data Files Users Scheduler CO Record activities For every user Record activities For selected users only Administrator SDOFFICE Administrator SOOFFICE Bojan SDOFFICE bace Record activity of newly created users e Record activities for every user Selecting this option will record activity for all users that log into PC Record activities for select
16. login information Websites Visited Programs used and for how long as well as capture Snapshots Screenshots of the computer screen so you can see exactly what is being done on the computer You may also Block Websites programs and chat protocols as well as send E mail Reports of the recorded data to a specified e mail address so that you don t have be on the PC that PC Pandora is installed on to view recorded data PC Pandora is simple and intuitive and recorded data is provided in a familiar Explorer style view View Once PC Pandora is installed on a computer in order for you to view the data recorded in PC Pandora you need to enter your secret key code combination and password Secret key code combination and password are provided during the Installation process and can be changed once PC Pandora is installed 11 Features The following below are different features that PC Pandora provides file H PCPandora 5x HelpSystem htm 2 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Records Snapshots of your desktop Mui D TET fel Y 15 d Pie Edt Vw Action Took Wid iip m 1 hg au T z E s F 1 oM i ty ui ety E mad FIP Webcam Fdedacking fearch Cuenes Seapets Programs Webster wewuteckoes Chilis Usi p Magnily Prima E Deca ee Sentai 4 t2 AiE dtd T AER DE 0i NIE zen Ar Eo o AE 505 0808 e Records Programs used Toad User onde ation Widows Ter Tirs a dene iS a 55 tes polls OUI SA Cheeta Galas P
17. on the computer Record Keystrokes Enables PC Pandora to capture all keyboard input on the computer e Record Instant Messages Enables PC Pandora to capture all Instant Messages entered in the computer e Record Email Enables PC Pandora to capture all emails using email client software in the computer e Max Size Controls the size limit of attachments within emails If attachment s are greater then this max size PC Pandora will delete attachment s Take Webcam Snapshots Enables PC Pandora to capture snapshots from attached webcams so you can see exactly who is using your computer e Settings Controls the webcam snapshots including the time period between snapshots and the camera used to take the snapshot e Record User Activity Enables PC Pandora to capture the log on and log off events for all users as well as their Windows log on passwords if any e Record P2P Activity Enables PC Pandora to capture peer to peer activity including file downloads on popular networks e Record File Operations Enables PC Pandora to capture all file creating modification and deletion events that occur on the computer e Ignore System Events Forces the File Tracking to ignore system generated activity Uncheck this option and you will see an enormous amount of file activity that is not specifically generated by an actual user file H PCPandora 5x HelpSystem htm 43 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 5 3 Data Files To
18. op br eed ep teed Dee pr Cim we bg sas pru Pek ee Tap ias Mew aii gens E msj 3 p H x I F Moim Magnier d Searches Data in Coho 1 qc j I i i J 4 j P mm Va wmi 5 um ipri rar j Fa my ram EJ ete 4 lma i ar L i 1 e a PSS 12 aot Dio Bo Para E Peet D eee ie i Ae de e down tere F T nmi pE eS eer krem rm mr JN LT qi pc Y Lii E HL oer xa Lora sebe gi Ss eae Brees fee ri Era a el ifr I jeer Foe I L BE LE Ai Be Uh itr foro See ee Begin with This allows you to enter data that begins with a particular word letter This field searches data under each column of the bottom half of that specific tab Snapshots Keystrokes not data that may display in a magnifier see figure 3 7 1 for an example End with This allows you to enter data that ends with a particular word letter This field searches data under each column of the bottom half of that specific tab Snapshots Keystrokes not data that may display in a magnifier see figure 3 7 1 for an example file H PCPandora 5x HelpSystem htm 40 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual were captured after This allows you to select a date and time that was recorder after a particular date and time This field searches data in the Date amp Recorded columns of the bottom half of that specific tab Snapshots Keystrokes etc This does not search data that may display in a magnifier or in a non D
19. the category selected in the top half The bottom half will display the following columns Time Displays the time the file was affected User Displays the name of the user that ran the program Action Displays the type of action that occurred against the file Path Displays the full path location and name of the file How to Copy and Delete File Tracking Data file H PCPandora 5x HelpSystem htm 37 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual To copy or delete select a File Tracking event in the bottom half of the screen and then right click on it These functions are also available in the main toolbar menu under Edit Note that Copy from this screen simply copies the data you see in the viewer not the actual file 3 11 Search Queries PC Pandora can capture all search queries entered into popular and common search engines such as Google Yahoo MSN and others This feature makes it easy to quickly review what data users are searching for View To view recorded search queries click on the Search Queries tab The view is broken down into two halves PC Pande View D WE Dec Ben 109 ee a T i f a TN j E E i 1 3 T F Ew LA ee fe mi 42 Wo ES F Bnapshoi Programa V ezodes kerio Chah pear Em mad PIP keien File fairy Search Queriek Die C fmm tals JIE dev Dos Goo bee ices DS POE Sr doom Gccgde hte Se dire ee The top half of the view categorizes the user activity by date
20. undenwear ur nghi gari be me haha you ran see Aem Keystrokes captured 4 icladed 4 innast Messages captured 0 imcluded Vieted Web Saez capeored 244 uetuded 344 rhe zc pergnaeg rexur a phe 5 12 2006 30422 FM Vere a ETE oo oe E Mulr captured 2 included 2 ye as ose Peer to peer Fie Sharmg captured included 0 Programs captured 21 achoded 21 Dee Armay captarned 0 mekeded 0 Derktop Snapehots capsared 51 mebaded 36 The detailed report is attached to this message Blocks Websites file HI PCPandora 5x HelpSystem htm 8 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual H s DE ce Feeney Tae ely he Q O DEO Stem Oo 2983 Access denied Yos are mot hrd Bo accrue om ar rrr PARENT Settings Blocks Programs file HI PCPandora_5x_HelpSystem htm 9 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Program Access Control Block access bo sedeched programs Program Path Access attempts M Windows Messen C Program Files Messenger smeg exe LimeWire Ci Propam Fleece Wired ima Wire exe Yahoo Messenger C Program Piesi Yahool Messenger vaboolessen al internet Explorer CA Program Files Internet Explorer explore exe e I told you not to use this You re BUSTED When someone mas bo koad blocked prog amn CO Black access siantty T told you not bo use t
21. 2 Click on Action in Tool bar 3 Click on Magnify Snapshot file HI PCPandora 5x HelpSystem htm 19 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual amp PC Pandora Viewer File Edit view Tools Window Help Magnify Snapshot x 5napshots FX Ln iiia button Or once Snapshot is selected click on the Magnify How to use Magnifier Tools Once you are in the Magnifier view it also includes some tools See below for example Snapshot 25 of 43 4 16 2005 1 27 53 AM tal Windows Explorer Owner This provides the ability to view the snapshots in an automated slideshow format Copy save and delete functions are also provided x Deletes Snapshot Saves Snapshot o Hides Magnifier Tools and blue arrow will be displayed in the bottom right hand corner of your desktop screen To display Magnifier Tools again click on the blue arrow at the bottom right hand corner of your screen Closes Magnifier view and returns to Snapshots Tab Cw 2H Displays the first snapshot in series a Displays the previous snapshot Begins playback slideshow mode Snapshots will automatically be displayed in a series Stops slideshow mode i ww Displays the next snapshot E Displays the last snapshot in series Ep Allows you to forward or Rewind to a snapshot Important Remember that the Magnifier is displaying full screen snapshots of the computer screen As seen in the exam
22. C Pandora User Manual J Read Messages the button on the Instant Messages toolbar B Instant Messages IAM Client Yahoo Messenger C MPragram FilesVraboohMiessengeri Y ahaoMessenger exe IM Protocol Yahoo Local User ID hnesaa 777 nickname was nol captured Moticed new user p324 nickname was mol captured 1 05 32 PM bnessat777 Did you do anything exciting this weekend 405549 PM bnessa 77 1 didnt just hanged out 4 06 01 PM pIi not really Went ta a gettogether thing that some fnends had nothing exciting 1306 58 FM bnessa 777 yeah me edher just hanged oul wih my brother and his g zl nand 41407 09 PH bressat777 it wae fun 4 07 21 PM bnossa 777 we played this guitar game have heard of it A41 15 PM hnis be like a j v auti eh hiak in iA vanr pae bainn and wmi have fa ht dh ir Below are the buttons used in Magnifier Previous Next These are used to navigate backwards and forwards through instant messages if applicable Print This is used so that you can Print your instant message s Print This is used so that you can delete instant message s Close This closes the view instant messages screen Copy and Delete Instant Messenger Data You can select text in the Instant Messages screen and then right click to access menu items such as Copy or Delete You may also print delete and or copy using the tool bar in the magnifier window 3 6 User Activity PC Pandora can capture user activ
23. Cr Vanesa D4356582 talks to Ermine Sager 1259 14955300 ECC Sube Report Hom 91137008 7 56 351 AM EO SI Le Dc 78 20 AM Diane Pal ja geen hdercage Wide Fu a rM V ans pras i pred weg porn par Tarmad Pale et coat de httxhivenks Piept 2006 003 13 08 27 ht S MESS LOS T04 11 FM Vane crus p ache Re po rt La E01 TM Ve 1 forward i Bo your cobs WEDD 10141 PME um hehe For pernod from 9 13 2006 7 54 01 AM to 58 13 2006 8 26 279 AM Ue e W 1013 PM Varii ie rae SR 2005 T0209 P Vee enk conr piire Pur pon tam por ber undew e war bal d oahi part be pum E rystroker captured 4 mcladed 4 i j r 12 2006 104 1 FM haha pou can ene ther P Sage Instant Mesrager captured 0 included 0 mam mno pirum zcwe mdbhr Vinbed Web Sier captured 244 mcladed 244 ndr E Mails captured 2 mcladed 2 Peer to peer Pie Shammng captured 0 mcladed 0 Programs captured 21 mckeded 21 User Actenmr captured 0 incksded Desktop Shapehote captured 51 included 36 The derailed report iz attached te this metzage e Subject Displays the time range in which data was recorded This can be changed in IRIS settings Body Displays a summary of what data was captured during the time ranged displayed in the subject header You can change the different data recorded you would like to be included in the IRIS settings Attachment Attached to the e mail includes all the details of t
24. File tracking recorded click on the File Tracking tab The view is broken down into two halves P uM d A z TF Pas ZR A A a oC Ti i j Bnapshair Programs Vee Kenauies Cha User arity E mad PIP Wenen Halrackimg Seer Queries 127 bere roba x JDD DI R2 79 053 i alum Deebmd Counts ad etngertwebepraer Grane loco Lrieeps icon incer 2 ZDO DI RU2 736 3 ra m Cnanbmd Docume and Settngr htop Gonalaamocomplebd Lman erelconincder xod Tee G i L Dele CODonagmenb and Sete yee Grahamiccrepeetz Lmae ps lrond iredlar TH each 6 ATE Lem oor ad etn pooner Grassi bow cenis ie ee oo er SC DIE E29 L3 Desha d Decamenbrdgnad Satine e pher Gea inc oempdebe Lena eses Erond ides 3 3008 Dd 6 ee 53 Tete CDi wed Sethe yee Gere eee Lee Lon ador ibas HH Dee 9 ue ad werte poe Grab i eet eee er he pe fits 6 02 39 13 Y reed C7Deooamenbr and SehngerTwebophes rabie oenpieie Leno p oer ips Steed ee 02 3 03 eer 5 i Debe 4 C Doxnamenbr and Settings cnerochwse Graham bcompiedis Lenses ra md SUH OS zB r mabi C ui aal e eph aae eic ake re pa ee eel paton ti 6 0259610 Ee En and ia a Ca haa arep Limes hr rder tT H A5 CS 13 4 eoO c1 265 02 19503 Eneby Created THp Ad Sete pore Gral baer a bor wider niT i eee and Geto Sree epee Lares on weder oil The top half of the view categorizes the activity by date then by user then by specific file type The bottom half of the view provides the specific detail on the activity based on
25. I PCPandora_5x_HelpSystem htm 57 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Statistics tab PARENT Settings statistics User Management Content Management Custom Lists Enable PAREMT website access control Category Blocked Access Attempts Custom Black List i4 View PARENT lag Reset statistics Enable website access control Allows the administrator to be able to turn Parent feature on checked or off unchecked Category This column displays the category names that will be off limits to the user Blocked Access attempts Displays the number of times user tries to access a domain website address View Parent Log This button will bring up a window that will display a history of the specific websites that user tried to access and if PC Pandora successfully blocked it Reset statistics This well reset the statistics User Management To go to the User Management tab where you can select what user s you want PC Pandora to block web access from and what message you would like to be displayed go to Tools in PC Pandora tool bar at the top of viewer and select Parent Website Access Control The second tab is called User Management tab file H PCPandora 5x HelpSystem htm 58 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual PARENT Settings Statistics User Management Content Management Custom Lists F l Per user website access control Mame How En blac
26. IS Settings as well Physically go to the computer you are monitoring and make sure you can still open viewer Then go to your IRIS settings and see if you can still successfully send a TEST email report by pressing the Send Test Message button If you are able to access viewer and sent a test message then please note that IRIS will attempt to send you regular reports per the time period you have configured in your IRIS settings By default this is 1 hour which means IRIS will attempt to create and deliver a report every 60 minutes However there are a variety of scenarios that could prevent the report from being delivered exactly on schedule These are as follows The computer is not powered on during the time period when IRIS is scheduled to deliver a report The computer is not physically connected to the internet during the time period when IRIS is scheduled to deliver a report In the above scenarios the IRIS reports should be delivered the next time the computer is on and connected to the internet IRIS is configured for one ISP but the computer is connected to a different ISP This could cause the IRIS configuration to be invalid However this is rarely the case The email account the IRIS report is delivered to is full and cannot receive any new messages There is a firewall or other security protection application preventing IRIS from delivering the report Any firewall should be configured so that PC Pandora can communicate over t
27. IS options These parameters must be set correctly or the reports will not be sent We have provided a list of SMTP POP email server settings for many email service providers as a convenience to our users However we are not able to fully test and verify all of the settings provided We strongly recommend you contact your email service provider directly to ensure you have the correct settings file H PCPandora 5x HelpSystem htm 47 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual E Mail options From Ta Subject Report from 4start time to Jend timel SMTP Host Port 25 B Authentication 9 Mane SMTP C POPS POP Host o Port sername Password Send test message 1 Inthe FROM field enter the email address in which your email service provider provided you For example if your email service provider is Cox Cable your email address will be something like MemberlD 2cox net In most cases this needs to be the email address in which your email service provider gave you or else IRIS Email Reports may not work Fram 2 Inthe TO field enter the email address in which you want the IRIS email reports to be sent delivered to This can be any email address It is not restricted or tied to your email service provider in any way Ta 3 Inthe SUBJECT field enter the subject you wish to use for IRIS email reports It is recommended you leave this field as is The default values contain the start time and end time of when dat
28. PC Pandora User Manual C PANDORA Help System Table of Contents 1 INTRODUCTION 1 Features 2 GETTING STARTED 1 Installation Registration pdates 3 VIEWING RECORDED DATA 3 1 Snapshots 3 2 Programs 3 3 Websites 3 4 Keystrokes 9 Chats 3 6 User Activity 7 E mail 3 0 P2P N N fam N N QJ 3 10 File tracking 3 11 Search Queries 3 12 E Mail Reports 3 13 Filter COPY SAVE or DELETE RECORDED DATA SETTINGS 1 General Recording Data Files Users 4 3 RRR A 100 IN file H PCPandora 5x HelpSystem htm 1 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 6 IRIS EMAIL REPORTS 1 Getting Started Accessing IRIS Settings IRIS Field Descriptions A SMIP POP Settings BLOCK WEBSITES BLOCK PROGRAMS CHAT CONTROL UNINSTALL REQUIREMENTS TROUBLE SHOOTING FAQ 13 1 Questions about Registration 13 2 Questions about IRIS Email Reports 13 3 Questions about Snapshots 13 4 Questions about Emails 14 CONTACT US Bee W IN C BIN E e 9 e N 1 INTRODUCTION PC Pandora is a software based surveillance and monitoring application developed for Microsoft Windows It will record and capture computer activity such as Keystrokes Instant Messenger Emails Search Queries entered into popular search engines File Tracking to monitor file creation and deletion Webcam snapshots to see exactly who is using your computer download Activity from P2P applications User Activity which records computer
29. Pandora 5x HelpSystem htm 5 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual E Mum Tn niil s sh a E Bnapshohr Programa Wisgi Koikoi Chas User arity Eam FIP Webcam File bathing Seach Quart eua Chis Je QO Outlook Expire J30DP DI DR bini et AewDce pleco or mxE JEG GO PUDEEDI DEe OEc3XELY loro ee Dent fore Coe Qe ee qx m g Cuurkcenk Crp Records download activity from P2P applications re PE Panta Vea Pm Webcam Fletrarung Daderh Queries B denen 5 20D acer zd ben tola J0DE DI D5 07 2542 Chrwbophar Graham LimeWire Unknoee Dorri ZOOE DI DS phe Gh mere Unkror Doeericad TO erie Graham Liners inkengeeri Gesericend irasi iby be hae pa TRH Crebopher Graham ir Uninen paeh Pier that eyni ee ma qud Records Webcam snapshots to see exactly who is using your computer file HI PCPandora 5x HelpSystem htm 6 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual FC Panta Vb Brapthals Pingraema Wiese evils pres vix acidi msy FIP Webcam File fracung Erierh Queries Pp G pe Magniy Print E ovs T mb rz DZI TE e Records File Tracking to monitor files that are created modified or deleted i 1 SLM nn EAR uud Be daresay 5 2008 Qatar bas TE OPER 6 SO OF 02735153 2DOR 00 OF 02 2303 z De o1 D 2 241 63 Aen A6 de zx det i 5 ate E Ciemnia and sating bcp Gahani enpi Leverasp a orah dus age D5 Oz 093 13 Teen EC curent and der
30. URL web address that was open You can double click on the URL and your internet browser will open up the URL web address as shown above Go to Website You may go the Website recorded by doing the following 1 Selecta specific URL in the bottom half of the screen 2 Then right click the item and click on Go To Website 1 Selecta specific URL in the bottom half of the screen ey Go to Web Site 2 Click on button at the top of the page You may also open up URL website address by going to Action in the Menu tool bar Copy and Delete Websites To Copy and Delete Website Data select a program event in the bottom half of the screen and then right click it These functions are also available in the main toolbar menu under Edit Note that Copy Line copies all of the data from this screen that you see in the viewer and Copy Website Location URL copies just the URL from the data Block Websites You can block access to specific websites by right clicking on any URL and choosing Add Website to Black List This will automatically block future visits to that specific website showing either a generic message or custom error message based on the Parent Web site access control Settings you have specified 3 4 Keystrokes PC Pandora can capture all keyboard input on the computer so you can see exactly what the user has typed This is useful to see text entered into an instant message email or other application View To view Keystr
31. a was recorded within PC Pandora Viewer Subject Report from start time ta end time 4 Inthe SMTP HOST field enter your email service provider SMTP Host address This is typically a server name such as smtp server com and not an IP address SMTP Host 5 Inthe PORT drop down field enter the port number for your SMTP By default it is 25 sometimes a different port is required by your email service provider Port 25 m 6 ForAUTHENTICATION select the type of Authentication your email service provider uses This is most commonly SMTP authentication Authentication Mane SMTP POPS 7 Inthe POP HOST field enter your Email service provider POP Host field This is only used if the Authentication is set to POP3 file HI PCPandora_5x_HelpSystem htm 48 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual POP Host ke 8 Inthe PORT drop down field enter the port number for your POP Host By default its 110 This is only used if the Authentication is set to POP3 Fort 9 Inthe USER NAME field enter the username provided to you by your email service provider This may require you to enter your full email address or only the first portion of your email address Username 10 In the PASSWORD field enter the password your email service provider provided you with This is the same password you use when accessing your web email account Password 11 Click on the Send Test Message button to test that you have set up IRIS c
32. accounts to use to send and receive email These email accounts utilize your ISPs email servers These email servers are often only accessible to you when you are physically connected to the internet via your ISP These email accounts are sometimes are not available to you when connected to the internet via a different ISP For example COX does not allow access to their email service when connected to the internet via RoadRunner or any other ISP V There are also a variety of free and fee based email providers These do not require you to connect to the internet via a specific ISP and are accessible from any computer Some examples of these are Hotmail GMail and Yahoo Mail However some of these come with their own set of restrictions such as requiring you to use their service via their webpage only and otherwise prevent you from accessing your email via external programs such as Microsoft Outlook or IRIS Email Reports v Important Though IRIS Email Reports is a very powerful feature it significantly increases the risk that the monitoring may be detected This is due to the internet activity that is required to send the email reports This internet activity may possibly be detected by firewalls or other security applications We strongly recommend you thoroughly test the IRIS Email Reports to ensure any firewall messages or other unexpected messages that may appear can be disabled or removed if that is your desire To start using IRIS Email Reports you nee
33. always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Email service provider or any other server rather information listed below To RoadRunner Email Address or enter a different email address From RoadRunner Email Address SMTP SMTP settings are different depending on your location Go to http help rr com select items in dropdown list that apply to you and then select E Mail Server Addresses from the Top 10 FAQs section SMTP Port 25 or 587 if 25 does not work Authentication SMTP Pop Host Leave this field Empty Blank Pop Port 110 default Login Your full RoadRunner email Password Enter your RoadRunner password Please verify that you are entering the correct login name and password by logging into your email account Go to http help rr com select items in dropdown list that apply file HI PCPandora_5x_HelpSystem htm 55 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual to you and then select WEBMAIL from the Quick Links section to login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings Website References General help page http help rr com Email Account http help rr com select items in dropdown list that apply to you
34. and then select WEBMAIL from the Quick Links section to login POP SMTP Settings http help rr com select items in dropdown list that apply to you and then select E Mail Server Addresses from the Top 10 FAQs section If you are still having issues with setting up IRIS settings please contact us AOL America Online Below are POP SMTP settings for AOL American Online If you don t have an email account with AOL simply create a FREE account Go to http Awww aol com Click on the Mail Icon Click on Get Free AOL mail Complete the signup Please note that AOL logs all emails sent using your AOL account into your AOL Sent box This includes IRIS emails sent using PC Pandora This issue only affects AOL and not other ISP and email providers Due to this behavior it is strongly recommended you create a new AOL email account specifically for use with IRIS This way no one will know your login password to your AOL account and be able to see your Inbox Sent messages Note It s always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Email service provider or any other server rather information listed below Mail Server POP SMTP Settings Your Email Address I ncoming POP Outgoing SMTP MemberlD
35. and user login name The bottom half of the view provides the specific detail on the activity based on the category selected in the top half Once a user name is selected the columns below are displayed Date Displays the time the event occurred User Displays the user name of the user on the computer that you are monitoring Engine Displays the search engine the search was performed in Query Displays the specific search query that was searched for file H PCPandora 5x HelpSystem htm 38 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 3 12 E Mail Reports Email reports is data recorded by PC Pandora that include a summary of the recorded activity and most details of recorded activity to any email address of your choice This powerful feature allows you to view activity while not requiring you to have physical access to the computer being monitored See our Seitings section to setup your E mail Reports View Once you re IRIS e mail Reports settings are done you will receive an e mail report from PC Pandora once data has been recorded To view reports go to the E mail account in which you specified in the IRIS settings and open up the e mail report sent Below is an example of how it should look in Microsoft Outlook raew Fortes Joos Hen Epe Ede View per Format Took cioe Hep y B n Po gree D cL iLaBsph Reply m AB Ce Fowand 1 13 1 1021047 a From Instant messages 4 Ta
36. ard all incoming e mails bo address above E Mail options To Automatically Forward all outgoing e mails bo address above E Mail options To wiew IRIS log caca 6 3 IRIS Field Descriptions IRIS includes the following features and options Send reports by e mail Enables the emailing of summary and detail reports of recorded activity e Every N hour s Controls the interval that the reports are emailed e What data to send Controls which recorded data is included in the email reports Check on data you want included in your IRIS email reports Note that snapshots significantly increase the size of the reports and may impact your ability to send or receive emails depending on the email limitations imposed by the both the sender and recipient s internet service provider ISP Maximum report size Limits the maximum size of the email report Note Setting this size too large may impact your ability to send or receive IRIS email reports Depending on the email limitations imposed by the both the sender and recipients internet service provider ISP For example some ISPs enforce a maximize size per email of 3MB and or a maximum total mailbox size of 10MB Setting the maximum IRIS report size to 5MB will cause the email to fail due to size restrictions enforced by the ISP To negate this imply set the size limit at or below the restrictions enforced by your ISP Email options This is the critical portion of the IR
37. ate Time column were captured before This allows you to select a date and time that was recorder before a particular date and time This field searches data in the Date amp Recorded columns of the bottom half of that specific tab Snapshots Keystrokes etc This does not search data that may be display in a magnifier eOk Allows you to save changes to the Set Filter window Remove Filter Allows you to remove the current filter and enter a new one Cancel Allow you to cancel any changes you have made in the Set Filter window 4 COPY SAVE or DELETE RECORDED DATA Below are they different data types that are recorded by PC Pandora that you may copy save or delete data Select the data recorded you wish to copy save or delete Snapshots Programs Website Keystrokes eInstant Messenger User Activity Emails Fer Webcam File Tracking Search Queries 9 SETTINGS The Settings dialog provides the ability to enable disable or modify the access to PC Pandora change PC Pandoras password control the ability to email reports and alter any of the other features available This will be described in more detail in the sections below 5 1 General To go to the General settings click on Tools in PC Pandora tool bar at the top of viewer and select Options The first tab is called the General tab file HI PCPandora_5x_HelpSystem htm 41 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Options AEEA General
38. ations such as CTRL C as those are commonly used as menu shortcuts and may cause other users on the computer to accidentally attempt to open PC Pandora file H PCPandora 5x HelpSystem htm 12 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Select a Mode You need to select a PC Pandora mode Below are your options Stealth Mode This is enabled by default This causes PC Pandora to install with no visible indication that it is present running or recording activity on the computer Visible mode This causes a system tray icon to be displayed whenever PC Pandora is recording activity on the computer All users will be able to see this icon and be informed your activity is being recorded You can also enable this icon after installation as described in Settings and Configuration later in this Help file Installing in Visible mode also causes PC Pandora to create a visible icon in the Programs menu that provides access to the Viewer If a user tries to access the Viewer using the Programs icon it is protected and accessible only if the user enters the correct password Reboot Once the Setup has been completed PC Pandora will request that you reboot your computer Select Reboot now to allow PC Pandora to complete the installation and automatically begin recording all activity on your computer PC Setup Completing the Pandora Setup Wizard Your computer must be restarted in order to complete the irehalation of Pandora
39. d to gather the following information v Important An email service provider that does not require Secure Socket Layer SSL support in order to send emails IRIS Email Reports does not currently support SSL v Anemail service provider that provides remote access to their SMTP servers Some email providers such as web based email providers require you to use their service from their specific website and do not provide the ability to send emails using other programs V If you monitoring a laptop that may connect to the internet using different internet service providers you will need an email service provider that is not tied to a specific internet service provider v The following SMTP server and parameters from your email service provider Your email address Email account login or username often this is the same as or a portion of your email address Email account password SMTP Host server SMTP Port Authentication Type SMTP the most common method POP or none Pop Host if the authentication type is POP Pop Port if the authentication type is POP Web mail access page Nearly all email service providers provide a web based access method so you can check your email away from your personal computer Sea A E d za All of the information above can be obtained by contacting your email service provider directly Additionally we have also provided a list of SMTP POP email server settings for many email service providers as a co
40. e User Psokocoh Local User 3 iere Loja el5tuMd cd53 totals SNPOT 0OS lane Doe bih gectricssas oom Gsi 4 135 2OUB 01 05 Cheisbophes Grates AIM reir zc a gustric F 265 2ODS 01 0 Christopher Grahams AM gaire air 2 rri Eds The top half of the view categorizes the conversations by date and instant messaging network and messaging logon name The bottom half of the view provides the specific detail on the activity based on the category selected in the top half Once a conversation is selected the columns below are displayed Date Displays the date the messaging conversation occurred The actual time the conversation occurred is detailed in the specific conversation User Displays the name of the local user that ran the chat Protocol Displays the messaging network used such as AIM ICQ MSN Yahoo etc Local User Displays the messaging logon name of the user on the computer that you are monitoring Remote User Displays the messaging logon name of the user that is being communicated with e Message Details the total number of messages contained in the conversation Characters Details the total number of characters contained in the conversation Read Messages The Magnifier is used to view the actual messages that have been recorded To activate the Magnifier right click a conversation and choose Read Instant Messages or click file H PCPandora 5x HelpSystem htm 26 of 71 6 6 2008 7 58 31 AM P
41. e blue arrow at the bottom right hand corner of your screen Closes Magnifier view and returns to Snapshots Tab W 2d Displays the first snapshot in series dn Displays the previous snapshot e 5 Begins playback slideshow mode Snapshots will automatically be displayed in a series Stops slideshow mode Displays the next snapshot O Displays the last snapshot in series Allows you to forward or Rewind to a snapshot How to Copy Save Print or Delete Snapshots You can Copy Save and delete by using the Thumbnails or Details view then right click on a Snapshot These functions are also available in the tooloar menu You can also Copy Save and delete using the Magnifier tools Note that Copy from this screen simply copies the actual screenshot not the data you see in the viewer You may also file H PCPandora 5x HelpSystem htm 36 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Print snapshots by selecting snapshot and right clicking or by going to File in tool bar menu If you are have issues viewing your Webcam snapshots please see our Troubleshooting section 3 10 File tracking PC Pandora can capture all data related to files that are created modified or deleted on the computer so you can see exactly what data operations are occurring Captured data includes the date and time of the activity which user affected the file the file action and the file path location View To view
42. ed as menu shortcuts and may cause other users on the computer to accidentally attempt to open PC Pandora 2 2 Recording To go to the Recording settings click on Tools in PC Pandora tool bar at the top of viewer and select Options Click on the second tab which is called Recording file H PCPandora 5x HelpSystem htm 42 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Options General Recording Data Files Users Scheduler seconds Quality Medium quality 256 colors v Record programs Record user activity Record web sites Record P2P activity Record keystrokes Record file operations Record instant messaging Ignore s stem events Record search queries Record e mail Max size 100 kb hail Messages larger than this limit will have some attachments deleted Take webcam snapshots settings Take Snapshots Enables PC Pandora to capture snapshots of the computer screen so you can see exactly what the user sees on the computer screen Every Controls the time interval snapshots are taken Image quality Controls the quality of the snapshots Higher quality will result in a higher file size of each snapshot Note that a higher quality setting for your snapshots will result in the size limits being met more quickly e Record Programs Enables PC Pandora to capture data on all programs that are run on the computer e Record Websites Enables PC Pandora to capture the URL of all websites visited
43. ed to the email address configured in the IRIS Email Reports To field Automatically Forward all outgoing Causes PC Pandora to forward you copies of all recorded emails that were Sent on the computer being monitored These emails will be forwarded to the email address configured in the IRIS Email Reports To field 6 4 SMTP POP Settings file H PCPandora 5x HelpSystem htm 49 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Important Notes v We have provided the list below as a convenience to our users However we are not able to fully test and verify all of the settings provided We strongly recommend you contact your email service provider directly to ensure you have the correct settings There is no guarantee the settings below will work V SSL Secure Socket Layer is not currently supported by IRIS Therefore any provider that lists SSL YES in the table below will not work with IRIS v Some SMTP POP email server settings require you to be connected to a specific internet service provider ISP and will not work when PC is connected to a different ISP v Some providers below are hyperlinked Click the link to jump to specific step by step instructions on how to set up IRIS Email Reports using these providers V Ifyou notice that some fields are empty for your provider or it s not linkable for step by step instructions please contact your email service provider directly to ensure you have the correct settings Table 6 4 1 Se
44. ed user only Selecting this option will only record activity for users that are selected in the list Record activity of newly created users Enables to automatically record new user s account created 6 IRIS EMAIL REPORTS IRIS Email Reports is an optional feature that provides activity reports to you via standard email Reports can include any data that is already recorded in the viewer Thus IRIS Email Reports allows you to view activity while not requiring you to have physical access to the computer being monitored IRIS Email Reports is configured and setup the same way as any other standard email programs such as Microsoft Outlook Topics Getting Started Step by Step Instructions Accessing IRIS Settings RIS Field Descriptions SMTP POP Email Server Settings Frequently Asked Questions 6 1 Getting Started file H PCPandora 5x HelpSystem htm 45 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual To start using IRIS Email Reports you need to understand the following concepts V Your computer connects to the internet via your internet service provider ISP This connection can be made via dial up cable internet DSL or other methods This is simply the physical connection that allows your computer access to the internet Your computer can then surf the web communicate online using email or chat play games online and perform other internet activities v Your ISP typically provides you with one or more email
45. eletes a domain that was previously added Deleting a domain no longer sets that certain domain Off Limits Custom White List this allows the administrator to create a custom white list Websites added to this list will be allowed access and will not be blocked Note that it will only be allowed access if Custom White List is checked off in the Content Management tab and radio selection Allow access is selected which is NOT on by default Buttons Add This is an Add button that the administrator will be able use to add a domain manually Ex msn com Delete Deletes a domain that was previously added Deleting a domain no longer sets that certain domain Allow Access 8 BLOCK PROGRAMS file H PCPandora 5x HelpSystem htm 63 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual This feature allows the Administrator to set certain programs off limits effectively blocking certain programs so that no one is able to use them To go to Program Access go to Tools in the tool bar menu and click Program Access Program Access Control v Block access ko selected programs Access attempts Program Path y windows Messen C Program FllesiMessengerimsmsgs exe onn C hProgran Files Line eine Line Wire exe Yahoo Messenger C iProgram Files ahoo l Messenger YahoolMessen iB internet Explorer C Program FlesiInterret Explorer explora exe amp When someone bes bo Kad blocked program OO Block access santy G2 N
46. em Startup Shut Down Locked Unlocked Workstation etc User Displays the user name of the user on the computer that you are monitoring e Password Displays the password of the user s you are monitoring Note if a Log On event contains no password that is because that user has no Log On password 3 7 E mail PC Pandora can capture sent and received emails messages from any locally installed email client such as Microsoft Outlook Outlook Express Netscape Thunderbird etc Note that it currently does not capture send and receive emails from web based email services on this specific tab For web based email services you need to utilize Snapshots and Keystrokes logs View To view recorded send and receive emails click on the Emails tab The view is broken down into two halves file H PCPandora 5x HelpSystem htm 28 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual MM PO Pandeda View Ue Gt Den den xu ien Lio L a T Ma nain e ES m gr kd n in e qp J a T i zd T ry P Enika Progra ieee Keio thats Lier are Eg FF Veken FP sgharung Taji ra Dale Dl Deme Pea LET Sube i ihe Sere lt 2 bot ate T2 AA g JES Ws kfm Dos Dent ime Dce gadrcillcPhenRd cr Gato JEG D CuHook Express POE SE ee defe Dos Dent fore oe Qu aie e qx 1c g Dakak hopin The top half of the view categorizes the date and email user The bottom half of the view provides the specific detail on the activity based on the category selected in the top ha
47. ess the Paste button After enbering the registration key press OK bo complete the ge 3 Enter your registration key in the field provided Note that it is easiest to copy the key then paste it into the field to avoid typos 4 Click OK to begin your registration 5 Aregistration status message will appear Hegistration in progress Paasa wait while your registration key i validated 6 Once your registration has been successful the Registration Complete message will appear Registration complete Thank you for registering PC Pandora Your installation of PC Pandora is now running in registered mode and the Magnifier is now activated 7 Click OK button to close this message and return to the PC Pandora Viewer file H PCPandora 5x HelpSystem htm 14 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 8 You can verify your registration status by going to Help in tool bar and click on About PC Pandora About PC Pandora Viewer Application D z005 Pandora Corp All rights reserved 2 3 5 Rexystered T GADAM 7 I5 3759WEX37 756 7 42WEWYS6427 You do not have to renew registration at a later date If you run into any issues with registration please see our Troubleshooting section 2 3 Updates There is no automatic update notification nor any method to check for updates from within PC Pandora You must check for updates manually by visiting the PC Pandora website available at http www pcpandora com
48. etc Text Displays the text of the media it tried to download search etc For example it they tried to download a file it will displays the file name they attempted to download If they were searching for a specific file it will display the text they entered in the Search field 3 0 Webcam PC Pandora can capture images from any attached webcam so you can see exactly who is using the computer and what they are physically doing Note that PC Pandora cannot capture webcam snapshots if the webcam is in use in another program This means if a user is having a video chat the webcam will be in use an no webcam snapshots will take place in PC Pandora This feature does not record webcam video chats it only records snapshots using the webcam when it is not in use View To view Webcam snapshots click on the Webcam tab The view is broken down into two halves See below file H PCPandora 5x HelpSystem htm 31 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual PC Fania haati hae i m 2N 1 5 Li I ee Bruce Progra ieee Keio thats Lier iiy jJ kamiy Pt eta i Muti i 25 3l The left half of the view categorizes the webcam snapshots by date The right half of the view provides access to the Webcam snapshots based on the date selected in the left half To change amount of data recorded for Webcam snapshots please see our Settings section You are able to view Webcam snapshots in 3 different ways Details Thumbnails and Magn
49. ettings for Yahoo This needs to be a paid Yahoo Email Account This will not work if you have a free Yahoo Email Account To MemberlD Q yahoo com or enter a different email address xxx hotmail com xxx gmail com From Member D yahoo com SMTP Host smtp mail yahoo com SMTP Port 25 or 465 if 25 does not work Authentication SMTP Pop Host Leave this field Empty Blank Pop Port 110 default Login MemberID only enter your MemberID without the yahoo com Password Enter your Yahoo password Please verify that you are entering the correct login name and password by logging into your email account Go to http mail yahoo com and login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings Website References Email Account http mail yahoo com POP SMTP Settings If you are still having issues with setting up IRIS settings please contact us 7 BLOCK WEBSITES PC Pandora provides a feature called Parent Parent is the access controls of PC Pandora This allows the Administrator to set certain websites off limits and thus blocking specific websites so that no one is able to access them To go to Parent Options go to Tools in the tool bar menu and click Parent Website Access Control Statistics To go to the Statistics of your blocked websites go to Tools in PC Pandora tool bar at the top of viewer and select Parent Website Access Control The first tab is called file H
50. g why This mainly happens for two reasons A You did not set up IRIS settings to send you that specific data B IRIS Email Report has reached its maximum report size therefore could not include more data To fix this issue simply go to your IRIS settings and check off data you wish IRIS email reports would include Then change Maximum Report Size field to a higher value How do l receive more data To receive more data within your IRIS email reports please go to your IRIS settings and change Maximum Report Size field to a higher value If this field is already set to its highest value you can do the following A Change IRIS settings to send you email reports more frequently For example instead of every 1 hr try every 30 minutes B Uncheck items you wish to not include in IRIS email reports thus giving more space for other recorded activity that you may be more interested in C Decrease the Snapshot quality to low This will not affect the usability of the Snapshots but will reduce them to grayscale By doing this you reduce each Snapshots storage size thus more snapshots can be included in each report My IRIS Email Reports stopped working What do I do If you were receiving reports successfully and it all of sudden stopped it may be that PC Pandora is no longer installed or functioning correctly on the computer you are monitoring It also may be that your SMTP POP settings have been updated changed and you need to update the IR
51. he data recorded within the time period displayed in the subject header as shown above Open attachment to view details file H PCPandora 5x HelpSystem htm 39 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 3 13 Filter You may also view recorded data by using our Filter feature This feature allows you to filter data that you want to be displayed making it easier to view data that you re most interested in View You can set a filter for each type of recorded data Snapshots Programs Keystrokes etc by going to View in the main tool bar menu and click Filter Set filter Display itema which contain begin with lend with Jwwere captured after wene captured before Match Case By checking this it allows you to filter data only with the exact match in your filter criteria s Contain This allows you to enter data so that you can filter and view the data entered in this field This field searches data under each column of the bottom half of that specific tab Snapshots Keystrokes not data that may be display in a magnifier see figure 3 10 1 for an example Do not enter dates in this field use the were captured after before fields to do this Lo E B Tire Erp nery T F quare 11 1 t g a ae X Pen g 2 Te y E Bi PL E im Em ee deme em gebe pem ir ee i us m UNE E a A i armo ini i th m a lois e 1 is ied ee Pea mma lal aliam tun ET F Lr ek sai sud el mas
52. he data you see in the viewer not the actual program 3 9 Websites PC Pandora can capture all website URLs opened on the computer so you can see exactly what sites have been viewed Captured data includes the date and time of the activity which user ran the program the website title the page size and the website URL uS Goople Windows Internet Explorer 5 p Pandora Viewer Edk wem Action EI T NN CE MEO web images Products News Maps Gmail moe iGoogle Signin Snapshots Programs Websites K ey Goto WebSite 4 Add to Bla Epara Dean PG T Es Pralseen on Google Search Im Feeling Lucky bara mat Tezi a Wei a ir Tay 5 2006 Saturday Mate fangla Your Fieimanana E inteme perm Tare User Document Tibe 220 fend tok ads 2008 01 05 01 27 31 John Doe howto secure IM Google 2008 01 05 01 27 88 John Dos how bo downicad music d z AW a ha Doe Google Wai Wipo google com 20 0 DI 26 20 ohn Deos http a digm net adecgenfiog ut em php sdcervermariscfemuneey rums 3059 78k es 2009 01 05 01 26 89 John Dow mef70250 mcs cha 300x250 me IF 6175 Mipujfveve admit com MRT freed aer pO ODOC Y E direct Ol Sobcke hitkp f aed doul 2ODB O1 05 01 26 17 Joba Deos Adeertee ment iBlz Mipira am ADSdud enit 3L diet S Ade Spe hae EHT CER 1 OS cOO08 01 05 01 26 17 John Doe mi onecane T2330 OO bol EHS httpe vies stmt com nee neh OO 1
53. he internet You have configured IRIS to send reports secretly but there are no applications available for IRIS to utilize for secrete delivery This will cause IRIS to attempt to send the reports directly from PC Pandora 1 hour later than the normally scheduled time It could also cause the reports to be not transmitted at all if a firewall is blocking PC Pandora s internet access file H PCPandora 5x HelpSystem htm 68 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual If you have ruled out all of these scenarios please open the IRIS settings and click the button to open the IRIS logs Scroll to the bottom of the page to see the log entries for the most recent IRIS activity It should indicate the time IRIS attempted to send the report and the success or failure of that attempt Please contact us with this information for our review still need help setting up IRIS Email Reports If you have read all of our Help and FAQ s are regarding IRIS Email Reports and you still can t set up IRIS email reports Then the easiest thing to do is use AOL s free SMTP POP settings You first need to sign up for AOL s free email account For more information on this click HERE 13 3Questions about Snapshots PC Pandora only records 1 or 2 day s worth of Snapshots why PC Pandora monitors and stores the recorded data based on the Settings configured Most of the activity logs take up very little space on your hard drive with the exception of Snapsh
54. hers will function regardless of what network the computer is physically connected to Please contact your email service provider if your SMTP POP email server settings will work on a wireless connection and if it can be connected to a different ISP For example Cox SMTP POP settings will not work when PC is connected to a different ISP You can easily use AOL s free email account with any internet connection You first need to sign up for AOL s free email account For more information on this click HERE What if the ISP on the PC I want to monitor is different then the one what I have file H PCPandora 5x HelpSystem htm 67 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual This depends entirely on the SMTP POP email server settings used Some SMTP servers require you to be connected to a particular network others will function regardless of what network the computer is physically connected to Please contact your ISP if your SMTP POP email server settings will work on a wireless connection and if it can be connected to a different ISP For example Cox SMTP POP settings will not work when PC is connected to a different ISP You can easily use AOL s free email account with any internet connection You first need to sign up for AOL s free email account For more information on this click HERE How do l access my IRIS settings Please check out our Accessing IRIS settings section I m not receiving all the data recorded or some data is missin
55. hie Youre BUSTED e Blocks Chats Chat Control Block access to selected chat pratacals F Black All ico al A Microsoft MSN Messenger A AIM GOL Instant Messenger a ies Yahoo Instant Messenger m MySpace IM CA jabber amp Google Talk Cancel Settings includes different options like which users you wish to record what type of data you want recorded when you want it to record to how much data you want recorded file HI PCPandora_5x_HelpSystem htm 10 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Options General Recording Data Files Users Scheduler Disable recorder Change password Show tray icon when recording Inactivity time E minutes Hotkey Iz Windows Key eo Ctrl Alt Shift 2 GETTING STARTED 2 1 Installation Installing PC Pandora is accomplished by running the installation utility http www pcpandora com accepting the End User License Agreement EULA and completing a few quick settings as detailed below file HI PCPandora_5x_HelpSystem htm 11 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual PC Pandora Setup Options Seb main security options m Security Stealth Password is used to protect others From Stealth made viewing and deleting recorded data It can be Users will nat notice that up to 10 characters long Note do not use program is running or your activation key as 4 password
56. ick it These functions are also available in the main toolbar menu under Edit Note that Copy from this screen simply copies the data you see in the viewer not the actual keystrokes You may also print delete and or copy using the tool bar in the magnifier window 3 5 Chats PC Pandora can capture all instant messenger conversations for all of the popular messaging networks This includes both inbound and outbound messages so you can see the full and complete instant message conversation View To view recorded conversation s on Instant Messenger click on the Chats tab The view is broken down into two halves file H PCPandora 5x HelpSystem htm 25 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual El instant eee ee IM Chant Trllian C Progam FilesXEnisanunilian exe IM Protecel Alhi Local User D gasti2c mckname was not captured E Dc Pandora Vimeer Noticed new user gastric nickname was not captured 2 85 21 AM gastric Charlie are you there 4600 AM gastric For you always What s up 5 46 18 Al gastric How sweet lm going 1a escape tonight for a lang night of fun You in 22 Read Morssages T E SE retak Message 15 46 32 AM gastric Escape You make it sound like you re bresking out of prison E lanuary 5 2006 Saturday 5 45 37 AM gastric Dont remind mal haha 5 16 5B AM gastr c Meet ma al Wom in the usual spot Ke 5 17 10 AM gastric You betcha Cant was cbe User Messages Characters Dat
57. ifier View Below are descriptions of all three Detail View Detail view provides an Explorer like view of the Webcam snapshots This includes Time User and Webcam columns See below for example file H PCPandora 5x HelpSystem htm 32 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual m Brapahais Progne r Tar 5 20080 aari End Tema 200 te BT 27 Eb zn am erro ZEUG ZU o9c4 1 Te OE C 3088 DU a aO 2065 DU 030080 AOL See OLE De SUL GS ZODO O T 45 Oa 48 ZE DT 22 08 TODO DI US DTLIECAT EE SS ZOCO O 0 0T 2890 Z000 01 05 27 85 246 2DOB D 1 05 07 E04 2000 01 05 07 18 24 28 01 05 07 87 02 a Mero Li pcam v3 Firik Litas Wo OO Meret Lite arm Vo 000 Mirco Li pzam Vx 3000 Biron Cele Vx o3onn Mire Lihecam Nx 3DDO Prot Life am Voc 3IOODI Mirout Lite ee V 36000 Mero t Lil eic men 99 Prodiit Life VXx 00C i hate User arity E mail PIP Webcam Flip iiig Seach Queries e bagi P nr E Deis gA Thumbs 2000 01 85 02 87 24 SH Pe ST A085 Dio Eii S ee 3685 3 T SO Oris d 3198 0 C Gee 3 SEH AUS DG D dl DAR C DIE E qUOD O 085 06277445 TOO A05 DEL 1854 err EET FLETES Meroe heim Wt iroot Lei gm V QU e How to change to Detail View 3 Click on Webcam tab Veicam 4 Click on Details 2 Petals Or you can also change this by going to View in toolbar select Snapshot Display Mode and click on Details Thumbnail View Thumbnail view is the default vie
58. inet net pop visinet net WildBlue Imail wildblue net Imail wildblue net WHRO net Imail whro net mail whro net Yahoo Paid No MemberlD yahoo com without smtp mail yahoo com 25 or 465 pop mail yahoo com 110 SMTP yahoo com if 25 does not work SMTP POP Email Server Settings will not work when PC is connected to a different Internet Service Provider SMTP POP Email Server Settings are free when signing up to there free email service VERIZON Below are POP SMTP settings for Verizon Note It s always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Email service provider or any other server rather information listed below Mail Server POP SMTP Settings Your Email Address ncoming POP Outgoing SMTP MemberlD verizon net Incoming verizon net loutgoing verizon net IRIS Setting Example To MemberlD verizon net or enter a different email address xxx yahoo com xxx gmail com etc From MemberlD Qverizon net SMTP Host outgoing verizon net SMTP Port 25 default Authentication SMTP Pop Host Leave this field Empty Blank file HI PCPandora_5x_HelpSystem htm 52 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Pop Port 110 default Logi
59. ion listed below Mail Server POP SMTP Settings file H PCPandora 5x HelpSystem htm 54 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Your Email Address ncoming POP Outgoing SMTP IMemberlD peoplepc com lpop peoplepc com Ismtpauth peoplepc com IRIS Setting Example To MemberlD 2peoplepc com or enter a different email address xxx yahoo com xxx gmail com etc From MemberlD 2peoplepc com SMTP Host smtpauth peoplepc com SMTP Port 587 default Authentication SMTP Pop Host Leave this field Empty Blank Pop Port 110 default Login Memberl D peoplepc com or try it without the peoplepc com Password Enter your Verizon password Please verify that you are entering the correct login name and password by logging into your email account Go to http www authnow com go ToWebmail asp referrer webmail and login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings Website References Email Account http www authnow com goToWebmail asp referrer2webmail POP SMTP http home peoplepc com helpinfo emailsettings default asp If you are still having issues with setting up IRIS settings please contact us ROADRUNNDER Residential Below is an example of how you should set up IRIS settings for RoadRunner Residential Important IRIS Email Report feature does not work with RoadRunner Business Class as SSL is required with Business Class accounts Note It s
60. ity information This includes user login names passwords of PC user accounts and the different types of events that took place View To view recorded user activity click on the User Activity tab The view is broken down into two halves file H PCPandora 5x HelpSystem htm 27 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual PC Pander View De DR fe gim i ee Dm zi E Xa TA E Ww ae me el 5 ps im T pae del Ld x E k a Bnapshoir Pepina Vie eroi Chas Deer Gy Eemil FIF Viem Fla racing gt Seger duret fora Th 200 Carre B carey 4 2009 cda Die ei tl Pirim CI Ep ns JEG SE Gera beg Ori C rmtopher Graham aco fers av De raped Gre uu te atat Trien Sahn Pirital Taben Shubdossn SYSTEM La CIT Ice Des Uricck Wer khan in Dos bach irha dap per vu Ee TPR Lad arn ed BES TOE 02280 rte Ac DI E325 TODE Du A05 02 3065 22 i 2008 01 05 01 7 HUHI e E rer es HE 0 95 3362 z um 0 5 d xi Se ee Leh Work ann Pole i ete Lock Wiig SHA Oe Sees Soe ed E Fnady The top half of the view categorizes the user activity by date and user login name The bottom half of the view provides the specific detail on the activity based on the category selected in the top half Once a user name is selected the columns below are displayed Time Displays the time the event occurred Event Displays the event that occurred such as Log On Off Screen Saver Stopped Started Syst
61. k selected user Admin 2 Do nnt black Administrator CO Ask password m T Display standard access limited_2 e denied messane rHTTPIATTA O Display custom message O Use default setting Custom message HTML allowed Password Set password Mo MYSPACE Your Grounded z zpefaulEz gt e Per User Website Access Control Allows the administrator to be able to turn Parent feature on or for particular user accounts Once you select the user then select the option you wish to have under the How to block selected user e How to block selected User Allows the administrator to be able to choose how select user account should be blocked e Do not block selecting this option allows the selected user to NOT be blocked from any websites selected in Content Management tab for the selected users e Ask Password selecting this option allows the selected user to access blocked website only if they enter the correct Password for the selected users To create password click on Set Password button file H PCPandora 5x HelpSystem htm 59 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Ji htl pzfferenw myspace comfaccess denied Aafc ac enter passenrd Z d4cf uri hitp diae myspace com Mi i Fis Ede uem Febe Ton Hep y m r i e s 0w O PAH Dur frm G a SESS Zdren d hire ew re cere es evmed daha ana passende COO Cane http ea pae Cors j v Eca uda Authorization req
62. lf Once a date or email user is selected the columns below are displayed Date Displays the date of when the email was sent or received User Displays the user name of the user on the computer that you are monitoring Direction Displays the direction of the email such as Sent or Received e From Displays the email address of who sent the email e To Displays the email address of who email address was sent to Subject Displays the password the subject of the email address e Size Displays the file size of the email Attachment Displays the number of attachments in email Program Displays the program email client used Read Messages The Magnifier is used to view the actual email messages that have been recorded To activate the Magnifier right click on an email message and choose Read E mail or m Read E Mail click the button on the Email toolbar file H PCPandora 5x HelpSystem htm 29 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 3 8 E Mail fe x E SE 3 Print 2X Delete Qo Sent by local user Admiristrator using Outlook Express 8 31 2007 2 52 36 PD Fri Soothe com Ta xx phot com Subyect Werker Daba Fri 31 Aug 2007 4 52 36 0700 Size ikb Priority 3 Attachments Sample Pictures Ink 1 kb save What are you doing this weekend Check out his pic Love Confirm Yours always PC Pandora cannot verify the safety of emad attachments
63. ls W2 Thumbnails Or you can also change this by going to View in toolbar select Snapshot Display Mode and click on Thumbnails Magnifier View The Magnifier is used to view the snapshots in full screen mode This provides the ability to see all of the detail in the snapshot including typed text that is viewable file H PCPandora 5x HelpSystem htm 18 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual MX m lom Wo Lei LJ Fes DE mwe A4 ool iem ey ando d ae ees Cop s jj mum LERT SS Ft 4 xm A G oogle I ndm a bi emmi si mms i m ge i am E a k D Snaparars Pray tini Chat ser User actly Enasi FIM Vic Fia bac Se me mne dE omm e em EE a Ge 11 2008 warek J il Tides TENER angaia Genie Gog T Gibe B 2UDR Ciar amp Cetobem T DOOR Cabra amp atabs 6 DOOR ON Was oom emnt omn o amp Coster 5 2008 Pura 2008 10 11 15 53 05 ite gt ha HiT ee ae Coke 2 16 1t 11518 20 10 etd ae us ak dam apia ET 00 m n i ae E S BD 15048033 EN 050 TEcRN 4 5 Li a How to change to Magnifier View There are 3 different ways you can magnify your snap shots See below 1 Select Snapshot you wish to Magnify 2 Double click on Snapshot Left click on Mouse 1 Select Snapshot you wish to Magnify 2 Right click on Snapshot and click Magnify 1 Select Snapshot you wish to Magnify
64. n MemberID or try it as Member D earthlink net if entering MemberID only does not work Password Enter your Verizon password Please verify that you are entering the correct login name and password by logging into your email account Go to http webmail verizon net signin and login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings Website References Email Account http webmail verizon net signin General Help http www22 verizon com CustomerSupport ContactUs Index EARTHLINK Below are POP SMTP settings for EarthLink Note It s always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Email service provider or any other server rather information listed below Mail Server POP SMTP Settings Your Email Address p ncoming POP Outgoing SMTP MemberlDGearthlink net lpop earthlink net Imailearthlink net or smtpauth earthlink net IRIS Setting Example To Memberl D earthlink net or enter a different email address xxx yahoo com xxx gmail com etc From MemberlD Qearthlink net SMTP Host smtpauth earthlink net SMTP Port 587 Authentication SMTP Pop Host Leave this field Empty Blank Pop Port 110 default Login MemberlD Qearthli
65. n addition to the currently running program you will be able to see other running programs in the task bar as well as the system tray View To view Snapshots click on the Snapshots tab The view is broken down into two halves See below T te n P i nie a i d y ue 4 E z a FF fees Punjgneva Wem Eeperaep Chahp De aree Eemol PP Wiek em F gharung Deria Soper pF Map rw 1 Deets Pup o IADIDDSO mm mmo OR me A 8808 pod 8 O1 ET The left half of the view categorizes the snapshots by date The right half of the view provides access to the snapshots based on the date selected in the left half To change amount of data recorded for Snapshots please see our Settings section file H PCPandora 5x HelpSystem htm 16 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual You are able to view Snap Shots in 3 different ways Details Thumbnails and Magnifier View Below are descriptions of all three Detail View Detail view provides an Explorer like view of the snapshots This includes Time User and Application columns See below for example re Al Fania Yael How to change to Detail View ls Click on Snapshots tab 5 anshots 2 Click on Details Or you can also change this by going to View in toolbar select Snapshot Display Mode and click on Details ADOS AUS ae 2609010 4E i 0050105 G1 27 41 Ee d o3 23 0 200580145 2T E e 2008 01 05 OT Doty SOLS Oo x5 2005 01 05 27 24 2008 STL DT TENA SUELO
66. nk net or try it with your MemberID without the earthlink net Password Enter your EarthLink password Please verify that you are entering the correct login name and password by logging into your email account Go to http www earthlink net click WEBMAIL link at the very top of the page and login If your login fails this means you are not entering an incorrect Login Password for your IRIS Settings Website References Email Account http www earthlink net and click WEBMAIL link at the very top of the page POP SMTP Settings http Kb earthlink net case asp article 192059 COX file H PCPandora 5x HelpSystem htm 53 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Below are instructions on how to receive POP SMTP settings for COX Internet Service Provider Important These settings will not work if the computer is connected to the internet using an ISP other then COX Note It s always best to contact your email service for POP SMTP settings if you are not certain on what data to enter in these fields or if you are receiving an error We are providing data for your convenience but it s not guaranteed to work You should always us the SMTP POP server provided by your Internet Service Provider ISP or any other server rather information listed below POP SMTP settings are different depending on your location Click HERE and by selecting your location in the drop down list it will display your POP SMTP settings As an example
67. nvenience to our users However we are not able to fully test and verify all of the settings provided We strongly recommend you contact your email service provider directly to ensure you have the correct settings Important Before proceeding further please validate that the user name you are entering is correct Test your login by accessing your email account using the web mail interface For example if your ISP is COX cable then you will want to visit http webmail west cox net and login If your login fails this means you are entering an incorrect Username Password and your IRIS Settings will also fail if you enter the same login information 6 2 Accessing IRIS Settings file H PCPandora 5x HelpSystem htm 46 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual IRIS Email Reports is accessed by clicking the Tools menu then IRIS Email Reports This will open the IRIS Options screen seen below IRIS Options Send reports by e mail Every 30 minutes What data bo send v Instant messages v keystrokes v Webskes visited v Snapshots v User activity Peer to peer v E Mail Summary E Mail options From To Subject Report From start time to end time SMTP Host Port 25 lS Authentication 9 None OSMTP Crops POP Host Port Username Password Send best message Pasimi report size 5000 Kb v Send secretly disguise as another application during send Show sample report Cl Autormaticaly Forw
68. okes recorded click on the Keystrokes tab The view is broken down into two halves file HI PCPandora_5x_HelpSystem htm 23 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual B View Keystrokes p008 01 05 07 17 03 00 010 L 00 01 01 Guiook Express ohn Dor New Message product supporiBpepandora cog T abe T aboTickel gastnel Didhotmad com T abo 1 9bx Stulttt omes Great music TabeHey found some GREAT musie onkns the others Backspacess E ackgpaeessBackapaceo Backepaceoher day M bum you a CD ao you can check it out a PC Pandora Viewer Im D we Bohn Weow Peo Snags hols Programs Websites 1 E e gt a Whew Keane H lay 5 2008 Suday Recorded Total 01 17 0001 17 2Z008 D Q5 01 57 15 OOO Mey Ahn Dos Nobepi 2008 01 05 01 57 11 GO Oe en Dee ra 2008 01 05 01 2 c25 OO 0L 04 B0c01 04 Xbhn Ooe F Time The top half of the view categorizes the keystrokes by date and then by application The bottom half of the view provides the specific detail on the activity based on the category selected in the top half The bottom half will display the following columns Time Displays the time that the keystrokes were entered in Recorded Displays the amount of time that keystrokes were active Total Displays the amount of time that keystrokes were actively in view User Displays the name of the user that entered the keystrokes Application Displa
69. om ismtp compuserve com 25 or 587 pop compuserve com 25 MemberlD cox net without Depends on Location 25 Depends on Location 110 POP3 cox net Cypress MemberlD Qnorthivy com smtp cypresscom net 25 Mail northivy com 110 Communications Dotster ismtpauth registerapi com pop registerapi com EarthLink No MemberlD earthlink net mail earthlink net smtpauth 587 pop earthlink net 110 SMTP Full Email Address earthlink net Frontier net No Full Email Address smtp frontiernet net GoDaddy luse your ISP s SMTP mail server Imail godaddy com Google GMail Yes MemberlDGgmail com smtp gmail com 465 pop gmail com 995 ISSL is not currently supported file HI PCPandora_5x_HelpSystem htm 50 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Hotmail Hotmail does not provide remote SMTP access and will not work with IRIS HughesNet smtp hughes net Imail hughes net ICMail 1 GB Imail icmail net Imail icmail net maigh Broadband No mail insightbb com MemberlD Qjuno com smtp juno com pop juno com Full Email Address Lycos smtp mail lycos com or your pop mail lycos com ISP s SMTP Millennium Digital No mail cablespeed com Media Mindspring ismtp mindspring com pop mindspring com Mpower smtp mpowercom net pop mpowercom net Communications MSN smtp email msn com pop3 email msn com cannot send pop3 email from other domains PacBell
70. ont Ufer Deos dppliann Coe aioe VR GL Ahn Dos aepo EXE 00330 Johan Dese piave upi 2000 0 405 Dd ee Cas daha Dos aira hear riis irr Mere 2000 01 85 Qc 44 ET Gs John Dos Moron Life aen Caine a G ce we DC S008 01 05 Di E7141 mS O1 ET 16 DOHA D 25 48 e Records Websites visited file HI PCPandora 5x HelpSystem htm 3 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Ly a F puha Programa Wiek Keysiokes Chats User ariy Emal PIP We ram File ihing Seach Queries a per po Medis me x fd En Black tat Alim matai E SEHD D DE sdb TOE HS OE 27 00 2008 01 05 05 77 04 TH eC 3008 00 65 01 08 3 2008 04 65 05 0812 H T Duden H5 0E ee Ls Hi 05 06 Es zn HS 01 ae bs i i A E dee bo Brip ferdinand ere re ear Fc ces apy Hiii 01 05 47 hetpe eevee m and epo d SLES Tae 3008 01 05 00 52 8 SO FE OE BE 2DO n HF OS 2925 Records Instant Messenger conversations used by different Instant Messengers applications file HI PCPandora 5x HelpSystem htm 4 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 5E Ib IS TEES P C aati r l P iL er n a i i a i Snapshot Programa Viesedes Herioa Cha Liter acit E mail PIP Webcam File iiig ades Queries di Jernaary 5 2008 Stunde Berra india Chrwippher Graham AH gamer Chadepha Gaba RO gau or Romy 5 2008 saturday i Aeneas 4 OUR ecg e Records Send and Receive Emails file HI PC
71. orrectly If your settings are correct the Messages sent OK confirmation will be displayed If you receive an error please double check that you have entered the settings correctly A simple typo error can cause IRIS Settings to fail We strongly recommend you contact your email service provider directly to ensure you have the correct settings SUCCESS Message sent OK Send secretly By default IRIS Email Reports are sent directly from the PC Pandora executable Send Secretly forces PC Pandora to further hide the sending of IRIS Email Reports by utilizing popular internet enabled applications that may already be installed and running on your computer This feature decreases the risk that the IRIS Email Reports may be detected due to the internet activity required to send the emails But send directly if Instructs PC Pandora to send the reports directly from the PC Pandora executable if there are no popular internet enabled applications available for use with the Send Secretly feature This may increase the risk that the monitoring may be detected due to the internet activity required to send the email reports View IRIS log Displays the email send history This is where you can view an explanation for any errors that may have occurred during send Automatically Forward all incoming Causes PC Pandora to forward you copies of all recorded emails that were Received on the computer being monitored These emails will be forward
72. otify user about blocking using Following message 1 told you not te use this You re BUSTED Block access to selected programs Allows the administrator to be able to turn Program Access feature on checked or off unchecked Add This button will bring up a window which you will allow you to add the file of the program you wish to block Note most program files are exe files located under C Program Files Software Name You can also add programs to the block list by going to the Programs tab right click on the program you wish to block and select Block Access to Program Delete Deletes a program file that was previously added Deleting a program file no longer sets that certain program domain Off Limits Edit Allows you to edit a program file that was previously added e Reset statistics This well reset the Access Attempts column Resetting Statistics will reset all programs to have an access of zero e View Log This button will bring up a window that will display a history of the specific programs that user tried to access and if PC Pandora successfully blocked it Blocked Access Silently selecting this option will display the following message when user attempt to access blocked program C Program Files ahoo Messenger ahooMessenger exe X Windows cannot access the specified device path or File You may not have the appropriate permissions to access the item file HI PCPandora_5x_HelpSystem htm 64 of
73. ots Depending on the settings configured Snapshots can easily reach the maximum storage size in Settings Once it has reached its Max storage it will automatically start deleting data starting with Snapshots To record more snapshots please change your PC Pandora Settings Change it to record Snapshot at a lower quality Open Viewer Go to Tools Go to Options Go to Recording tab Change the Quality field to Low Quality ee DO IMs Change it to record more data Open Viewer Go to Tools Go to Options Go to Data Files tab Increase the Maximum Total Size field pe ees NOTE The more data you set PC Pandora to record the more space it will take on your hard drive Once PC Pandora reaches its Maximum Total Size it will automatically delete data By default PC Pandora Records Snapshots every 30 seconds and deletes data after 7 days By lowering the time intervals in which each snapshot are taken can also easily reach the maximum storage size in Settings noticed that some snapshots are missing why Once PC Pandora has reached its Max storage Size this is set in your settings it will automatically start deleting the oldest data to make room for the newest data starting with Snapshots Can I delete more then one Snapshot at time file H PCPandora 5x HelpSystem htm 69 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Currently there are only three methods for manually deleting snapshots 1 Right
74. ple below it is easy to confuse the snapshots for your actual computer screen However in actuality you are viewing a snapshot of activity not your actual computer screen Prior to attempting to utilize other programs on cad your computer be sure to close the Magnifier by clicking the top right icon Ed file H PCPandora 5x HelpSystem htm 20 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual How to Copy Save Print or Delete Snapshots You can Copy Save and delete by using the Thumbnails or Details view then right click on a Snapshot These functions are also available in the tooloar menu You can also Copy Save and delete using the Magnifier tools Note that Copy from this screen simply copies the actual screenshot not the data you see in the viewer You may also Print snapshots by selecting snapshot and right clicking or by going to File in tool bar menu If you are have issues viewing your Snapshot please see our Troubleshooting section 3 2 Programs PC Pandora can capture all data related to programs run on the computer so you can see exactly what applications have been used Captured data includes the date and time of the activity how long the program was active how long the program was focused upon which user ran the program the application title and the window text View To view Programs recorded click on the Programs tab The view is broken down into two halves PC Pander View lias ees cd Leer epp aln Wiehe Fa
75. questions can be answered at our support website and we also provide live chat support at http www pcpandora com support Please provide the following so that we are able to help you more sufficiently e First and Last Name used during purchase Order ID received after purchase Registration Key received after purchase e Email address used during purchase file HI PCPandora_5x_HelpSystem htm 70 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual file HI PCPandora_5x_HelpSystem htm 71 of 71 6 6 2008 7 58 31 AM
76. rt 1 Deis teen inus Trima tobal TEI rh ee tee ausum Piore Lhsecam Dew AppRcabon CLowceralonibor DO ZDog pd D85 01 352 04 Ta DDOID eri Dee LGB BE HE Tarts mere 25 47 r 5 Doni John Dos Iber pires MEH Ge EHE John Dos Aric pkra How Fera TH Ee OCC Do po pe hn Des Bereorft Uaec Cee apie aera ve OO THES Fh 01 The top half of the view categorizes the activity by date then by application then by specific activity The bottom half of the view provides the specific detail on the activity based on the category selected in the top half The bottom half will display the following columns Time Displays the time the program was run Recorded Displays the amount of time that the program the program was active Total Displays the amount of time that the program was actively in view User Displays the name of the user that ran the program file H PCPandora 5x HelpSystem htm 21 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual Application Displays the name of the application that was run Window Title Displays the window title text in title bar of the application Document names or sub screen names are typically displayed here How to Copy and Delete Program Data To copy or delete select a program event in the bottom half of the screen and then right click on it These functions are also available in the main toolbar menu under Edit Note that Copy from this screen simply copies t
77. rver SSL Email Address Example for SMTP Host Outgoing SMTP Port POP Host Incoming POP Port Authentication Notes FROM and USER NAME fields Default 25 Default ype in IRIS 110 1 amp 1 No MemberlD 1and1faqs com smtp 1and1 com pop 1and1 com 110 Full Email Address Adelphia Cable MemberID Adelphia net mail adelphia net 25 mail adelphia net i 10 Arar WorldNet MemberlD Qatt net without att esent Ps pein nies ears 10 il is not currently supported net AT amp T Yahoo ite smtp att yahoo com 465 pop att yahoo com p 95 AOL 2G MemberlD 2aol com smtp aol com smtp aim com 587 pop aol com pop aim com 110 SMTP OL provides FREE email accounts MemberlD 2aim com Full Email Address hich have been verified to work BellSouth MemberlD 2southbell net mail bellsouth net mail bellsouth net without southbell net idi 250 MB Ne ponentes mail bluebottle com 25 260r mail bluebottle com BlueLight No MemberlID mybluelight com smtp bluelight net mail bluelight net Full Email Address Cableone Member D cableone net authmail cableone net mail cableone net without cableone net Charter MemberlD charter net smtp charter net pop charter net SSL is not currently supported Full Email Address Comcast MemberlD 2comcast net smtp comcast net mail comcast net POPS3 SSL is not currently supported Full Email Address Compag net lsmtp compaq net p op3 compag net Eor sill kc m MemberlDG compuserve c
78. s by selecting the different categories Custom List To go to the Custom list tab to add website you wish to be blocked or adding to the white list go to Tools in PC Pandora tool bar at the top of viewer and select Parent Website Access Control The forth third tab is called Custom Lists tab file H PCPandora 5x HelpSystem htm 62 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual PARENT Settings Statistics User Management Content Management Custom Lists Custom White List Custom Black Lisk Domain Domain disney com rspace com lt 0 e Custom Black List This allows the administrator to create a custom black list Websites added to this list will be blocked Note that it will only be blocked if Custom Black List is checked off in the Content Management tab which is check on by default Buttons Add This is an Add button that the administrator will be able use to add a domain manually Ex msn com You may also add a domain websites addresses by right clicking on a website Ex http www msn com displayed in the Web tab and click Block Access to Website or you can select website displayed in the Web tab and go to Action in the tool bar menu and click Block Access to Website Delete D
79. sbcglobalyahoo com pop sboglobalyahoo com SSL isnot currently supported SevNet pO hRmewwe 1 p T file H PCPandora 5x HelpSystem htm 51 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual The River 3 rF M dpaisseiversem 4 ime Warner Road Yes MemberlD 2roadrunner com Depends on Location Go to Depends on Location Go to SSL is not currently supported http help rr com select items in dropdown list that apply to you and then select E Mail Server Addresses from the Top 10 FAQs section Runner Business htto help rr com select items in Class dropdown list that apply to you and then select E Mail Server Addresses from the Top 10 FAQs section ime Warner Road No MemberlD 2roadrunner com Depends on Location Go to 25 or 587 if Depends on Location Go to 110 SMTP Runner Residential Full Email Address http help rr com select items in 25 does nothttp help rr com select items dropdown list that apply to you ork in dropdown list that apply to and then select E Mail Server you and then select E Mail Addresses from the Top 10 Server Addresses from the FAQs section Top 10 FAQs section Toucan smtp toucansurf com pop3 toucansurf com USA net smtp postoffice net pop netaddress com Verizon No MemberlD Qverizon net without joutgoing verizon net 25 incoming verizon net 110 verizon net VisiNet smtp vis
80. ser Management Content Management Custom Lists Allow access to selected websites only Check For updates 9 Block access to selected websites every other is allowed Category Description Custom Black List Sites from black list in Custom Lists tab Custom white List Sites From white list in Custom Lists tab adult Sites containing adult material such as swearing b gambling Gambling sites including stacks and shares phishing Sites attempting ta trick people into giving out priv religion Sites promoting religion spyware Sites who run or have spyware software to down weapons Sites detailing or selling weapons Allow access to selected websites only selecting this will allow users to have access to websites that are checked off in the Category list This is meant to be used for Custom White List category Note that this only applies to users selected in User Management Block access to selected websites selecting this will block users to have access to websites that are checked off in the Category list Note that this only applies to users selected in User Management Check for updates this button will check for updates for websites that are on our black list These websites are in the different categories listed under the Category column such as adult gambling phishing religion spyware and weapons You may block these website
81. ssenger B AIM AOL Instant Messenger ew Yahoo Instant Messenger a MySpace II di C J Jabber amp Google Talk Cancel Block access to selected chat protocols Allows the administrator to be able to turn the Chat Control feature on checked or off unchecked e Block All This checkbox will automatically select all available chat protocols to be blocked Individual Chat Protocols Or select only the specific chat protocols you wish to block file HI PCPandora_5x_HelpSystem htm 65 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 10 UNINSTALL To Uninstall PC Pandora please do the following Open PC Pandora Go to File in the tool bar Click on Uninstall on follow the step by step instructions Reboot when prompted to complete the uninstallation Bep gut 11 REQUIREMENTS System Requirements e Windows Vista XP Windows Me Windows 98 Windows 2000 or above e Intel or AMD processor running at 200 MHz or faster e 32M of memory of more 10M 15M of hard disk space for a typical day of recording 12 TROUBLE SHOOTING Many of your questions can be answered at our support website at http www pcpandora com support If you are having any issues or simply have a question please contact our customer support team We strive to respond within 24 hrs to all email support If you have sent an email and have not heard from us please check your junk mail box You can also contact us via our live chat s
82. t yoy tee Debug iene Leer prrond wks ep Siete 6 02 43 13 b i NL A pecummbr and Prtirgerohribophae Mcr nina rere rede equ Str H6 OZ 13 13 L r ot EE 3 13 wei 6 02 59 10 MAA Cz 29513 J ee ees rond weder T mata i HS 029513 i 1 C Don sent and Setnagt trenother ahanon Lares ron reer tf Sata Bo A a a o a A e Records Search Queries placed in popular search engines file HI PCPandora 5x HelpSystem htm 7 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual il PE Panta I Lu kemio Chal SORES Ep mios coge hm fo cue H TOOE DI D5 01 27 08 nio Goo homiodosnicad muc ET Kepor OT 00G r FRUT AM te 9 4 0006 Bef 679 AM 2 mhimili file Documents and Settings whaceyiLocal Settings Temporary sare Secures anc Sartre bac ora Setir Terperary iriarret Fd OLI roir 2008 09 12 17 32 rib Oa G ra Chee nstant messages Zw my TEM Subject egest freee 93 2006 7 540 AM to SOON 8 26 29 AM Mtachesenis EB report 2006 09 MOD bt 5 MI Report For peried from 9 13 2005 7 54 01 ABI ta 5 13 2006 8 26 29 AM Vanessa 24534202 74 talks to Menine Sager 133934931 BC Qo Tate ee et Kleseage 80200 30108 PM Vanesra a Pee yeu bere petures af penas weddng cout day 212 2006 301 11 PM Vee ur treri 271242004 3 01 19 FM Vie a ocuard E b pour outlook 012 2006 30141 FM bahe k Sari IAL S005 FH Viera lt A arra fire oe ie 340 09 PM Veneers k one pace Her yon can aee bar
83. uired Enter pattword t acceti hiipi voe miespace com then chek Proceed 1 Proceed Fm E To Display standard access denied message selecting this option blocks users from any websites selected in the Content Management tab and displays an access denied message Ji Access denied Microsoft Internet Explores Fie Edt Wem Favobes Took Me ol 3 Id er dB hig irr eee Dom i Be eke Access denied You ae wot alowed te access J on thas server e Display custom message selecting this option blocks users from any websites selected in the Content Management tab and displays the custom message you have entered in the Custom Message text box file H PCPandora 5x HelpSystem htm 60 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual 3 Pll Pera eee coy rast Insernet Explorer Pie id Wow Fovrte ooh Heb Q O ABA Lm diee 2 T hiipi fesso mace com Ho Myspace You re Grounded Use Default Setting selecting this option blocks users from any websites selected in the Content Management tab and displays access denied message Content Management To go to the Content Management where you select what you would like blocked go to Tools in PC Pandora tool bar at the top of viewer and select Parent Website Access Control The third tab is called Contact Management tab file H PCPandora 5x HelpSystem htm 61 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual PARENT Settings Statistics U
84. upport on our website 13 FAQ Please visit http www pcpandora com support where we display our Frequently Asked Questions FAQ if not listed below 13 1 Questions about Registration I m trying to register I m receiving an error that my registration key is already been in use what do do now If you are receiving this error please contact our customer support team and include the registration key you are trying to use Please note that if you are trying to use PC Pandora on more then just one computer you may need to purchase another registration key in order to register successfully depends on the PC Pandora Package you purchased If you have purchased the PC Pandora Standard package this will only give you a license to register PC Pandora on a single computer only need to register but don t remember my registration key file H PCPandora 5x HelpSystem htm 66 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual If you can t remember your registration key please contact us and send us the following information First and Last Name used during purchase Order ID received after purchase Email address used during purchase already turned off my firewall and anti virus and still can t register what do do now If you continue to have issues registering it may be easiest to simply disable exit ALL applications in your system tray by your clock register and then reboot your computer to re enable all of
85. w for Webcam snapshots It provides the ability to quickly view the Webcam snapshots recorded and choose images you want to view in closer detail See below for example file HI PCPandora_5x_HelpSystem htm 33 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual er KM AE d We ngnema Verre Hariram Cham Lae Hii pF LJ asia i Pesil Casuals i Muti i i 5 3l How to change to Thumbnail View 3 3 Click on Webcam tab Webcam 4 Click on Thumbnails lE Thumbnails Or you can also change this by going to View in toolbar select Snapshot Display Mode and click on Thumbnails Magnifier View The Magnifier is used to view the webcam snapshots in full screen mode This provides the ability to see all of the detail in the snapshot including typed text that is viewable file HI PCPandora_5x_HelpSystem htm 34 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual me ee EE a g Hi ee a EIL alte p Fla 2 Acus la ee EI ndi v 3 Tn a Tanpi Pine etit Furia Chai inar actes Ema PIP Fiesa Fie face a 22 Mapey r on ac mmm m amp October 11 2008 Cie 4 cu aa a Caraba 0 A Monde tt amp Cech B DOE Charis a Cube T DOOR m E October amp 2008 Pda 00 vee amp ider SE ary 2008 TETELE SEL De Poe bh PED m ul 3 5 00 c X 2 DD IE 15 53 5 Se le hh PSE eS TS cm aga Lacs sur a sar TZ 15 1 7509444 SO 19 10 1594 13 ASEE 15 95s
86. your system tray applications Due to the variety of firewall and privacy applications on the market we are unable to provide you with more specific directions If the above does not help try registering in Safe Mode To get your PC in Safe Mode please do the following Reboot your PC and before Windows start press F8 on your keyboard until a menu appears You may need to do this several times to get the menu to show up In the menu select Safe Mode with Networking Login Computer open viewer as usual and try to register After registration reboot computer and it will return to regular mode Psp cs 13 2Questions about IRIS Email Reports Can I access IRIS settings remotely No none of the features in our product provide remote access or remote control to the computer being monitored However IRIS can email you activity logs and thus provide access to the recorded data My email service provider requires SSL for my SMTP POP settings what do do now If your SMTP POP settings requires SSL Secure Socket Layer please use another SMTP POP setting that do not require SSL If you don t have one you can easily use AOL s free SMTP POP settings You first need to sign up for AOL s free email account For more information on this click HERE Will IRIS Email Reports feature work on a wireless laptop This depends entirely on the SMTP POP email server settings used Some SMTP servers require you to be connected to a particular network ot
87. ys the name of the application that was run Key Presses Displays the total number of keys that were pressed and logged The Magnifier is used to view the actual keystrokes that have been recorded see below for example To activate the Magnifier right click on a keystroke and select View pe View Keystroke Keystroke or click on the button on the Keystroke toolbar file H PCPandora 5x HelpSystem htm 24 of 71 6 6 2008 7 58 31 AM PC Pandora User Manual ce Th Prai T Qe eae arm MO Doista ee ahotik garini eae Prick ep a EN ide Tei Li m ml k Phen muni ate Hat ud ace CREAT m Bakgat ba day E beeen yeu a CD 9o you can cheek id ool Below are the buttons used in Magnifier Previous Next These are used to navigate backwards and forwards through keystroke logs if applicable Print This is used so that you can Print your keystrokes e Delete This is used so that you can delete keystrokes Close This closes the view keystrokes screen e Show key combinations This causes the view keystrokes screen to include non alphanumeric key presses in the display These include keys such as Enter CTRL Backspace etc This allows you to see a complete history of keyboard activity but can sometimes sacrifice readability of documents emails and instant message IM conversations Copy and Delete Keystrokes To copy and delete Keystroke Data select a keystroke event in the bottom half of the screen and then right cl

PC Pandora User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents