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User Guide ecobee3

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1. 1 Touch Time zone 2 Select your counity rom the stand touch Next 3 Select your time zane by picking the name of the neret community fom the st such Nes Touch Next lo continue IWER te not configured 1 Touch Data 2 Sida up anc dawn to set the curent dote and touch Save Touch Time A4 Sida up ond down o set the curent fme ond touch Save 5 Touch Time zone amp Select your couniry iom ist and touch Next 7 Select your ime zane by picking the nome cf he neret community fom ine i Touch Next 9 Touch Next to continue Step 11 Web Portal Mobile App Registration After sating up on your ecobee3 and obtaining the Tegihafon code you need lo configure your account bier ine 3 or he Web Fora Toregiter om he Web Porat 1 web browser viit www ecobee com 2 Click on Register ink X Fallow tna en screen to register your account Taregiter fom he Mobile App 1 Dowriood the app to your iPhone or Android device fom he respective app store 2 Launch tha ecobees app 3 Folow the onsereen reructione fo egit your account Basic Functions The bight easy to read touch screen on your ecobae makesit ample to review and adjust setings any ima you want Home Screen Your wil automaticaly display the home screen when you approach t 1 Curent system mode and any equipment arent running 2
2. Uni you change dela value 1 Decide at fme af change On Web Selec Seting tie 2 Select Preferences 3 Select Hots Acton A Select the hold actin rom the ist 2 Unti he nex scheduled activity 1 Unti you change i aeta vate 1 Decide atime af change Smart Recovery Smart recovery ets your ecobee3 ieam how your heating and acing system works taking into account weather and operating performance o yout home reaches the tcheduled se pont at he ime in which he change occurs dis afterwards For example f you wake up ot 600 AM You do nol need fo schedule your Home period to slart at 530 Smart Recovery wil stot HVAC equipmen fo ensure hal a 800 AM the house at your desred temperature On mermostat T Select Main Menu gt Setings gt Preferences 2 Select Heating Smart Recovery or Coating Smart Recover Touch Enable or Disab On Web 1 Select Sting i 2 Select Preferences Select Smart Recover Heat Made or Smart Recovery 4 Sole Enable cr Disable Access Control You can prevent peopl rom making changes your schedule vacation or system segs by 2 configuring a dig security code enables he security code nib requred fo access and change thera setings On Thermostat a security code or change exiting setings 1 Select Main Menu gt Setings gt Access contol 2 fine secutly code curenty setting Touc
3. ar lett in he ducts to crcuate Irougnout the hame Tho me i adiustatie fom 0 lo 900 seconds The default valve is seconds On Thermostat 1 Select Main Manu gt Settings gt Installation Settings gt Coal Tene 2 Configure settings os required Cool Min On Time ine minimum equipment run ime in moda to 20 min detout is 5 min On Thermostat 1 Select Main Manu gt Setings gt Installation Settings gt gt Cool Min me 2 Configure setings as requred Compressor Reverse staging enabled ha thermastat wi cycle down trom the ghar stoges so that asit approaches set point it wil anly be running in tage 1 Tha thermostat calculates whch stage fa star he HVAC equipment in depending on the indoor and se point temperature delta stage temperature deita exceeded the second stage wil engage Once the equipment has brought curent temperature back fo within the heat er cool diferential setting stoge 2 wil disengage and stoge 1 wi Tema running unti ne set point reached On Thermostat 1 Select Main Menu gt Setings gt instalation Setings gt gt Compressor Reverse Staging 2 Conture ihe setings as requred Compressor stage 2 Temp Delta The minimum difference between Ine curent temperature anc fne temperature hat wil activate fne auia Peat FFegarsiass the maximum run Ime of he previous stage was feachad Options are Auto def
4. agreement between in having its piace of busness al 250 University Ave Suite 400 Toronto Ontara MSH 365 Canada ecobee and you ether an individual tne entity hat you represent Tatared tain Ihis agreement ax Icensea Tha ornat Purchaser of product Ta produc or produci Embedded win ecabee proprietary software he sofhware Conceming icersae s med access to and use of the sofware using the product ncioding the softwere embedded in produci you are indicating your acceptance of and you agree to be bound by fe ferms ond conditons of i EULA Wich shat govem your access and use o the software Ifyou not agree with he terms and conditions Ihe EULA your acces is and ure af tne software wi be peed and you may within fourteen days af he date of your purchase ifthe acaba product reum the slfware together withthe product inis orignal packaging and sole o ecobee i you have purchased ecobee product direct ecobee or Ie to an authorized reseller or cistibutor 1 you nave purchased the ecobee product such and ecobea ris outhorized reseller er cistibutor oe oppicable shall provide a fuli refund o the purchase price paid within fourteen days ot 1 of he retur In consideration of the icense fees paid by LICENSEE as port of no purchase price ofthe ecobee Product the mutual coven
5. Heat Coai 2 Configure the setings as required Heat Cool Min Delta The minimum diference between Ine heat mode set temperature and tha cool mode set temperature when the sitem mode tin auta change over The deta rom 21e 10 F 1 1 1o 8 5 CJ The defaut value F 28 C On Thermostat 1 select Main Menu gt Settings gt Installation Settings gt gt Heat Cool Mn dalta 2 Configure settings as required Compressor Min Cycle Of Time Thi enforces minimum fime that the compressor must be otf between cycler This ensures the compressor does nat shart which could negatively affect operating ie of the System This time adstable 240 900 seconds On Thermostat 1 Select Main Menu gt Setings gt instalation Stings gt Thresholds gt Compress Min Cycle Off Te 2 Contgure ihe setings as aquired Compressor Min Outdoor Temp Erferces a minimum outside or temperature ot which the Compressor wil be disabled prevents the compressa tom Tunning when the outdoor temperature ls too low resuling In damage to the compresor If ne comeresir min outdoor temp E being enforced auxilary heat wil be used fo reach set point Tne temperature range rom Oto 4 17 8 fa 1 3 or can be completely dsabied s Teate is cay used source heat pumps 35 min outdoor temp by defaul and s disabled by defaut for Beotnermai heat pumps On Thermost
6. Setting you want to delete 5 Select Delete 4 Contim by selecting Delete Setting Your Weekly Schedule Your healing and cooling needs change depending on the ima of doy day of he week a wal as when you are home or away For example here s no one in house during Ine Won you might to iet the temperature ao up in the Rimmer energy used by a condoning system down in the winter fo reduce healing energy The acaboes adapts to how your home and heating and cooing equiemant inteligent agora combine weolner data your equipment run imas and cccuponcy Schedules to opie pertormonce and moxmie energy savings Thi means you can be comfortable when you are ome and save money when you not Thermostat ond Mabie Select Man Menu gt Schedule Touch he day ofthe week you wan fo cda 3 select an eniting acil to eat You can also create a new activity by touching 4 Select star me S Swipe fo select the naw te value Note You con only Select ime volves nat are at east 30 min afer tne activity to 30 min before the next scheduled chit f e vou cannot ovenap actly imes amp Touch Save 7 you have added a naw activi you need ta select Corton Saiting Touch Save Touch the Back arrow to retum to the Sched screen fere you can make aditional changes as required Hint Kou can copy the entire schedule trom one day to another doy for exampl
7. ne User Manua d except os expressly perma by fne EULA provide disclose subicense Yorsfer asign or otherwise any third party fo access uie read or gam access to fne Software or User Manual the Software ond User Manual being the confidential information of or e use Software to access arin conjunction wih other hermostol monitoring seces or products of any competitor 8 Supper ecabse may in its discretion without any obligation todo so and subject fne limitations of his EULA prove LICENSEE with e desk telephone support conceming LICENSEE use of ne SOFTWARE to ne extant provided forin ne Product Terms of Sale in connecten wih purenase and sale ofina Product and the Tems of Service entered rto BY you fond eccbes if any in connection wiin the Ihermostat monitoring and data management services provided by in connection with the Product Reter to the Product Terms of Sle andor ha Terms of Semice associated with Product and related services Tor further detis on Software and Product support 9 elit LCENSEE agrees that damages wouid not be an adequate remedy er any s breach of ths ELA affecting or eicled toa breach or misappropriation of ecobae s oris or ts hid party icersors intelectual property fights in and to Software and User Manual LICENSEE and noting m fn EULA wih delay obstruct or prevent ecabae from faking or require
8. nose steps ta geli configured and connected onine you mate use ofa smart features Thi wil take you through the folowing steps Wiring configuration and equipment configuration Sating your preferences Weficonfgurafion Registering your ecobesa Iyeu make mistake at ime or wont to review seting you can taven Back fe display the previous sereen Step 1 Wiring Configuration re connected fot when s power ons vilam yout You ve wired a contguraton tni doen recogni icons ore ferent than what you have i acabe suppor for guidance Touch Next to continue Step 2 Accessory Confirmation Your acobees wil aif you have any accesso as ike miter denumiaier or vanator connected to i Touch Yesit you nave one af fese devi Iycuseiected Yes you wii need to spect if tne accessory infemoly powered Touch s tyour accessory is extemally powered Ke he ecovee3 does nol provide power ail Tis ase i here connected fa bain ACC and ACC Touch Noi your accessory receives power fom your 2 Configure the heater type fo ACC Furnace Optimizes ecobee3 for systems using forced Need Help See page 32 forinformation on how to determine ur Your accessory devices power configuration Boier Optimizes your ecobee fer systems using Touch Next to continue radiators or mos heat 3 Touch Nest You wil be retumed to the Equiement Slep 3 Temperat
9. Connected temet via WE and end user must have valet ema odes Viewing Reminders The Reminders ist ploy ne reminders and alerts that help the homeowner know when perior periodie maintenance mermostat and Mobile 1 Select Main Menu gt Reminders amp Aleris gt Reminders 2 Select tne reminder you want lo view 3 For example you receive aFumoce Fiter or UV Lame Change reminder ond you have changed the tror lamp to have your eaupmentservced touch iterlcomp Changed or Service Scheduled Touch the Back Hin the frequency of he reminder not caract touch Edt when viewing reminder to adus he settings os required On Web 1 Select Reminders amp Alerts tle 2 Select Reminders Viewing Alerts Your ecobee con generate alerts i the temperature in ne heme goes over ar under a pre programmed evel Tis protects ha home iom damage due to teazing and or excesive heat Thi along with optional techrician contact intomation Vilibe dipiayed on Ina screen f Ihe homeowner regat ne he alert wil be emaled to them ond be deployed onthe web portal On Thermoria and Mobile 1 Select Main Menu gt Reminders amp Alerts gt Alerts 2 Select the alert you want fo view 3 Touch OK to retur to he Alert i Hin he ort configured corectiy touch 8 when Viewing he alert to ads he sings On Web 1 Sect Reminders amp Alerts 2
10. Select Fan tie Wen the fan amp in Auto mode ecobeed according Mrimom Fan Runtime seting You con adst ths from Oto 55 minut When your system kin heat or cool made the fan vil aways Tun for minimum amount of irme A longer runtane improves rcrculotien end resus in a more constent temperature than he Aut sating while being more costelfactive than Ina Your ecobee3 wil meet tnis minium runtime over Ine nour sue never runs far less hon fva minutes Thermostat and Mobile 1 Select Main Menu Sytem gt Fan 2 Swipe left or ight to adjust he value On Web 1 Select System Tie gt 2 Swipe or drag left right fo the value Humidifier installed The Humidifier mer enables ses fhe humeri On Run the humic to increase the humidity tothe st point Of Da not operate ihe humidifier 1 conto Automatically mainicin the to stay but prevent condensation ar ost your Windows To the humidity set point and other options see 14 Thermostat and Mobile Select Main Menu gt System gt Humidifier On Web Select System gt Dehumidifier i installe The Dehumidifier menu enables or doties the dehumiier it On Run dehumisiiar to reduce the to he configured set pont O Da not operate he dehumidifier To see poge 12 On Thermostat an
11. components in your HVAC system including fne heal cact moge fan operatien and he operation of accesses ike Pince denumite and verter HVAC System The HVAC System setinas depend on the type of system you have Depending on your system one ar more the folowing cre shown Coal Tum on the air conditioner when tne curent temperature reas above these temperature _ Heat Tum on he heat when the curent temperatura drops Balow tpe sat temperature Aulo Actwate heating or cooling system as required to keep vour home within the configured ranga cl set temperatures Au Only use the or backup heat source to maintain the neat et pant temperature aenean auxlary heat conigured im he Equipment Oftum the system off When the systems oft oniy the curent temperature wil be displayed on the Home screen On Thermoria and Mobile Select Man System gt HVAC System on Web Select System gt HVAC fan The Fan menu the curent tumace on satin Depending on one ol the folawing options fre shown On Force fan to run continously regards af ne Scheduled programing Tha fan wil atso run if System Off 1 Enable fon when the system actively heating or your say the Minimum Fon Runtime seting page 12 On and Mobile Select Mon Menu gt Quek Changes gt Fan On Web
12. event of an Eror in Connection with Software refer to he Customer Waranty ond Terme Cf Sale provided with the Product for further deto p EXCEPT FOR THE REPRESENTATIONS WARRANTIES AND COVENANTS EXPRESSLY CONTAINED IN THS EULA THE PRODUCT TERMS OF SALE AND THE PRODUCT WARRANTY THE SOFTWARE AND SOFTWARE DOCUMENTATION AND ANY SUPPORT IS PROVIDED ON AN AS IS BASIS AND THERE ARE NO OTHER REPRESENTATIONS WARRANTIES COVENANTS OR CONDITIONS EXPRESS OR IMPLIED NCLUDING ANY IMPUED WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING BY STATUTE OR OTHERWISEIN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE INCLUDING BUT NOT LIMITED TO NON INFRINGEMENT CORRECTNESS FUNCTIONALITY RE ABIUTY ACCURACY CURRENTNESS OPERATION USE THE RESULTS OF THE USE BY LICENSEE THAT THE OPERATION OF THE SOFTWARE WiLL BE UNINTERRUPTED OR ERROR FREE OR THAT ALL ERRORS CAN OR WILL BE CORRECTED OR THAT THE SOFTWARE OR SOFTWARE DOCUMENTATION WILL MEET LICENSEE S REQUIREMENTS ALL OF WHICH ARE EXPRESSLY DENIED AND DISCLAIMED TO THE MAXIMUM EXTENT PERMITIED BY LAW SOME JURISDICTIONS DO NOT PERMIT LIMITATIONS ON OR EXCLUSICNS OF CERTAIN IMPLIED WARRANTIES OR THE EXCLUSON OR UMITATION OF CERTAIN DAMAGES THEREFORE THE ABOVE LIMITATIONS MAY NOT APPLY TOYO UIN CERTAIN CIRCUMSTANCES ecobee DISCLAIMS AND SHALL HAVE NO LIABLIT TO LICENSEE FOR ANY AND ALL ACTS OF THIRD P
13. Min Run Time Unoccupied Min Run Time by selecting each option and swiping iett o fight to ajust he values lfsupperted by your device enable or disable Free Cocina on Wet 1 elect System gt Ventlator HRV ERV 2 Adjust ine Occupied Min Run Tene and Unoccupied Min fun ime by selecting each and swiping leht right to adjust values lfsupperlad by your device enable or disable Free Coding Adjusting Sensor Modes Yourecobees supports wreless remote sensors hat detect motion ana lemperafure cerent raora one was incloded win your hermosa Your eccbaes nas ulin motion Sensor With hese sensor you can optimize the operation of your thermostat lo ensure amarti fe roams and tes at for information about instaling new sensors see the ecobee Irstaialon Guide ore documentation included with the Sensor et Smart Home Away Smart HomeAway applies the sersorsin your network incicing the builtin your thermostat works By folowing yourschedue unless any sansar in your network isin Confict wih your schedule In ather words f your ecobees Senses ihat ou are home dung a scheduled Away period or away curing a scheduled Home period it wil automaticaly averte your schedule by placing you in Smart HomeAway made to maximize comfort mori Home and savings Smart On Thermostat 1 Select Main Menu gt Sensors Smart Home Away 2 Touch Enatie fe have your sensor netwo
14. Select Alerts Configuring Reminders amp Alert Preferences You con configure how and when your ecobee3 generates reminders alerts Note Oniy the options relevant to your equipment we shown in the thermostat menus On Thermostat and Mobile 1 Select Main Menu gt Reminders amp Alerts gt Preferences 2 Configure each reminder cler sating os requred On Web 1 Select Reminders amp Alerts 2 Select Preferences 3 Configute each reminder lert seting os required HVAC Maintenance The HVAC Service maintenance reminder generates on alert taling the homeowner that reguialy scheduled maintenance is required This reminder along with techrician contact information can e delayed on screen It homeowners register mer thermostats the reminders wil be emoled Io tham and be played in fne web portal You con set ne Lat Service date fum tne Reminder On cr Ot and set tna Fecuency of ha maintenance intervalin monts Furnace Filter Generates le that indicates t tme to clean or replace the Titer en tne 2 You conset fne Lani Fiter Change dole tur ne Reminder On and set ne Frequency of ina maintenance interval Yentiator Fiter installed Generates on that neieates its tme to clean ar replace he fiter on fne venter ifistalec You can sel ha Last Flor Change data tum ine Reminder On OH set he Frequency of ine maintenance interval UV Lamp HVAC
15. and touch Registers your ecobes3 Thi manu item disappears atier you have tegitred A Stem Solects mode of operation fan and any accessory page 11 Senon Manages sensors and iets you adus smart Falow sings page E T Schedule Manages temperature according to tme ond day page 15 E Manages temperature or dierent cimate Settings states Jaway Home Sleep page 14 Me Vocation Manages thermostat setings for a vacation period page 16 Reminders Displays any reminder or alert messages page 18 B Satinas manages preferences daie brightness WiFi and equipment operating parameters sensor elc page 20 9 Abot Dsployetecheicat infomation about your hemosto page 17 Quick Changes The Quick Changes screen lets you adjust the operation atine ecobeed your equement 1o time and date display 2 Home Away buttons Touch these buttons ovenide your programmed schedule To Sone the ction touch the message box on ne Home screen Toggle fon between Auto and On Touch On oun he fan continucusl Touch Aulo o run fne fan according to Minimum Runtime per Hour setting page 24 4 you have aventiator ERV or HRV installed touch On to run fne device tar 20 minutes 26 5 deeneindicote it heat cool fan and any accesories ore actively running ras page 11
16. ar 24h On Web 1 Select Settings tie 2 Select Time 3 Select 12 Hour or 25 Hour Temperature Display You con configure the ecobee3 to display the temperature values Farvenneit or On Thermostat 1 Select Main Menu gt Setting gt Preferences 2 Select Temperature 3 Touch Fare On Web 1 Select settings tle 2 Select Preferences Select Temperature Deploy Select Famennat or Casi Heating Cooling Ranges You can configure the ecabee3 to display a specific heat andar coal te paint range Tis prevents user selecting Values ouide Me splayed range On Memostat 1 Select Main Menu gt Setings gt Preferences 2 Select Heating range or Cooking ange 3 Adit the alowed upper and lower values 4 Touch Save On Web Select setings 2 Select Preferences S Selec Hoo Set Point Range or Coo Set Point Range 4 Sal the alowed upper and lower values by sicing he Velie lat Thermostat Name You can customize the name of your acobaes to suit your reeds e Main leo Triss useki it you have mulie systems or zones and cre accessing your thermostat rom your peranaized web pora On Thermostat 1 select Main gt Settings gt Preferences 2 Select Thermostat name Select an existing name rom the ist or choose Enter your 4 Touch Save 5 ycu choose your own name enter the custom name and touch Save Screen Brightness You can customize the brigh
17. ha Black Font ot Ensure that you ore not puting ine white Hm plat as Ihat is attached ta the wol Reboating wil not alier programming or confuration options Resetting the Thermostat At some point during fne ife your ecobee3 thermastat you moy want to quc econtigu i arrestare othe doo state Reset Regisraon Deletes your registration settings usemame and posswera Eauipment setting personai preterences ore kapt ac Resat Preferences Resets al your preferences reminders and programming back o he default state Reset Al Resets thermostat back lo ts defau factory settings ana removes any registran information On Thermostat T Select Main Manu gt Setings gt Reset 2 Sect a reset option Rese Regstation 1 Reset Preferences 1 Reset Al Touch Yes to confi he reset Troubleshooting The About menu shows technics information about your 3 name 1 Sofware version 1 serai number 1 Contact nfermation tar sumpart Th ifermaron is usatu when troubleshooting network issues or contacting ecobse technical supper Thermostat or Mobile Select Main gt Aout On Web Select About Reminders amp Alerts The Reminders ond Alerts t splays the reminders and alerts hoi you know if you need to attend ta your HVAC system to perform periodic maintenance NOTE To ae and receive emai les thi thermostat must be
18. network har signal strength moving our rouler closer o access appeasin he ist 1 Select your network rom the ist 2 Taven Nert S Enter your password if prompted 4 After connecting te Intanet your ecobas wil wih tne servers ond provide you Win a tagi registaton cade 5 Wrta dawn the it code You wli need it when registering your ecobee3 You can register eher Mobile App or Web Pera not ted select My network is pot vsble and touch Next you wil have to enter your network parameters manualy Including the SSID 1 Mf your networks pasword protacted enter he 2 The wil take you through manual Wi setup process where you wil have To enter in information abaut your network such as DHCP cra sta tha network Si name he encryption Ine password ete After connecting fo intemal your eccbass wil register fse with tne ecobes serve ond provide you Win code dawn igi code You wil need it when registering your ecobee3 You can register eher Mobile App or Web Pera Touch Next to continue Step 10 Date amp Time The Date amp Time sereen lets you configure your fime zone if you dcin configure the previous stap you may need o reconfigure he time data These Sating are required in order or ha schackilng features of your 3 wen properly
19. of Radiant System ages wih A Wandior and Conventional Cooling or Heat Pump Accessory devices 32 PEK fermosa wing Icon Reference Rome Screen System Operation Menu Salinas Weather Meno Reference Approvals as FCC Compliance Statement as 3 Year limited Warranty End User Software License Agreement x Overview Do you hear that That s the sound cf hundreds of thousandt of ecobes er welcoming you fe the hive Congratulations the purchase of your new ecobeed smarter ef vif remate sensor guide wil provide an of he features ond capobitle ot e now product ond wil help you get up anc runing Make sure you also take a look at the Quick Start Guide the Guide that inthe box wih your ecobee3 Remote sensors Deiver the righi temperature in the rooms hot matter most as wel as detect when there rooms ere occupied Smart Yur eccbsed understands yourhame s unique energy profs and the weather outside malang sue you re comfortabia at ol times Wiin its 5 t color touch display yourecobees has intuitive controls just ike your smartphone Accessible anywhere and control the temperature n your home anytime anywhere your smartphone tablet or computer Getting Help Ifyou have any questions we have answers Vait Nips Jwww ecobee com loqs ecobee 3 for uisas how to vide
20. ARTES NO OTHER PERSON IS AUTHORIZED EXTEND VARY OR TRANSFER ANY PROVIDED WARRANTY ON BEHALF OF THE ENTRE RISK AS TO THE RESULTS AND PERFORMANCE AND USE OF THE SOFTWARE SOFTWARE DOCUMENIATION ANO ANY PROVIDED SUPPORT S ASSUMED BY LICENSEE 12 Limitation INNO EVENT AND TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW SHALL TS SHARE HOLDERS AFFILIATES CONTRACTORS SUPPLIERS AND AGENTS AND THEIR RESPECTIVE DIRECTORS OFFICERS AND EMPLOYEES COLLECTIVELY THE ECOBEE PARTIES BE LABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY INDIRECT INCIDENTAL EXEMPLARY SPECIAL PUNVE OR CONSEGUENTAL DAMAGES INCLUDING WH RESPECT TO LOSS OF OR DAMAGE TO DATA OR COMPUTER SYSTEMS OR RELANCE ON ANY DATA DERIVED FROM LICENSEE S USE OF THE SOFTWARE OR LOSS OF REVENUE OR OTHER ECONOMIC LOSS OF ANY KIND OR NATURE WHATSOEVER SUFFERED BY LICENSEE OR ANY THIRD PARTY HOWSOEVER CAUSED AND WHETHER RESULTING FROM THE USE OF ORINABILTY TO USE THE SOFTWARE OR OTHERWISE INCLUDING AS ARESULT OF OR DUE TO USE OF OR RELIANCE ON THE SOFTWARE AND OR ecobee WEB PORTAL AND REGARDLESS OF THE FORM OR CAUSE OF ACTION EVEN IF SUCH DAMAGES ARE FORESEEAALE OR HAS BEEN ADVISED OF THE POSSIBLY OF SUCH DAMAGES ECOBEE PARTES TOTAL UABIITY AND OBLIGATION TO LICENSEE IN THE AGGREGATE FOR ANY AND ALL CLAIMS ARISING OUI OF OR iN ANY CONNECTION WITH THIS EULA THE TERMS OF SALE IN CONNECTION WITH YOUR PURCHASE OF THE PRODUC
21. Curenrretive Puri 3 Curentindccrtemperature 4 Memogesindicaling any special operating mode erstate eg resume temperature boia ete 5 Main menu dot appears on theicon eu t reod amp Weather forecast Quick Change menu 8 Acjustabie heat and coal et penis he System Mode ial Auto both are played otherwise oniy haat or cool is displayed Standby Screen The stanaby screen activates whenever tne thermostat is notin Ute shows the curent indoor temperature and outdoor weather conditions 1 Curentindoor temperature 2 Curent outdoorweather ona temperate The standby screen s configurable You can adjust Stoney screen activation fme page 21 1 Standby screen brightness page 21 Adjusting the Temperature You con cveride he scheduled temperature by moving the Babble on ine temperature sider yp or down he bue number represents the cool st point tne orange number represents the heat st point The new desred temperature wil be the set point used forthe Hole The duration af ne Hols ne lat configured value he defaut vole Until change it meaning it keeps the valve un you choose te revert tothe scheduia or change ii You can adjust fne defaut Hold ime in he 21 To cancel the curent Hold touch the Held message box on tha Home screen You can touch the box anywhere and no the X on the box Main Menu Tostow the main menu touch the sereen
22. RESS OR IMPLIED OR ANY OTHER FAILURE GF THs PRODUCT Some US states and Canadian provinces do alow tha exclusion or motion af incidental ar Consequential damages so ne above imitation or exclusion ray not apply ta you responsibilty lor matunctions and detects in materials fond workmanship 1o repair and replacement Tarih in hs waranty statement Al express ana Implied warrant or product including but not imita fo aniy implies waranties conditons af merchantasily ond finess lera purpose are to the three year duration otha milea warranty No warranties whether express or Implied will the ited waranty period hos expired some US stolas and Canadian provinces do not imitations on an implied warranty lass this imitation may nat py eccbee neither assumes responstiiy for nor authorizes any oiher person purporting 1 act on s behalf 1o modify orta change tni warranty nor to assume far it ather waranty cr Tabiiy conceming this product This waranty gives you specife rights and you may also have which vary jain to jii If you have any questions regarding this waranty please wite caes Customer Servic 250 University Ave Sul 400 Toronto Ontario MSH Canada End User Software License Agreement Please read the folewing corefuly as this end user software Tersa agreement is a
23. Sensor ew Banery Als Customizing Your Thermostat Date Time Temperature Heating Cooling Ranges Thermostat Nome Screen srighiness Active o Stondby Screan Tmar foi Acton Duration n 13 IH 13 n 15 16 Smart Recover Acces Conta Configuring Wi Fi setings WER Rado Network Advanced Solinas Diagnostics Managing Your Account Registering Changes la Your Account Moving to Now House Changing Thermostat Owner Installation Settings Equipment wing Equipment Settings Heat Pomp Furnace Homer Ventiatr Recontiguing Auto Heat Coal min Dalia Compressor Cycia Min Outdoor Temp Overcooi Aux Heat Max Temp Heat Diferento Temp Heat Dissipation Time Heat min On Time Coal Diferential Tern Cool Dissipation Tre Goal min On ime Comeressor Revese Staging Compressor Stage 2 Temp Della Compressor Stage Max Runtime Compressor to Aux Temp Detto 2m Compressor to Aux Runtime Temperature Correction 2 Code Test Equipment Wiking Diagrams E Conventional healing ana coding E Heat Ony 3 Heat and Cod 3 Heat and Coa 2 Stage Heat E Heat pumps 31 Ar or Heo Pump Wih Audio Hear or Geothermal Heat Pump 2 Stages wih Heat solr orvadian systems Baler or Radiant System with Ar Handler and Conventional Cocina or Heat Pump Baler
24. T AND YOUR USE OF THE SOFTWARE AND PRODUCT WITH RESPECT TO ANY EXPENSE DAMAGE LOSS INJURY OR LABIUTY OF ANY KIND REGARDLESS OF THE FORM OF ACTION OR THEORY OF UABITY INCLUDING FOR BREACH OF CONTRACT TORT NEGLIGENCE BY STATUTE OR OTHERWISE SHALL BE LIMITED TO THE ACTUAL DIRECT DAMAGES SUFFERED AND SHALL NOT EXCEED AN AMOUNT THAT IS EQUIVALENT TO THE PURCHASE PRICE OF THE ecobes PRODUCT ACTUALLY PAD BY LICENSEE THIS SECTION SHALL SURVIVE FUNDAMENTAL BREACH OR BREACHES AND OR FAILURE OF THE ESSENTIAL PURPOSE OF THE AGREEMENT 13 Surv The porties acknowledge and agree that the provisions of Sections 2 67 9 b 12 13 14 15 16 and 17 survive any termination of this EULA fer any reason 14 Engish Language The parties declare that they have required that Ins agreement all documents related hereto cithar present or future be drawn up in ne Engish language Les portas d clarent par les pr sentes au eles exigen que entente et tous les documents y afferants sot pourle present cule futu soient r diger en longue anglata Seulement 1S Juriscietion Tis EULA shall be exclusively governed by Consived and interpreted 38 accordance with fe lows of ne Province of Canada or ns purpose of al lega Proceedings Ins EULA shal be deemed ta have been Province of Ontario Canada and the parties conim tha he law of he Province of Ontario is he proper iaw I C
25. User Guide ecobee3 Table of Contents Overview Getting E Touch Sereen E Wb Paral Guided Setup Process Wiring Ceniiguraion gt Step 2 Accessor Conhimolion 7 Step 3 Temperature Prelarence Setup Step 4 Equipment Configuration Heat Pumps Fane Homer 7 7 Ventiators ERVIHRV Step 5 Nome Your Thermostat Step amp Configure decl Tamperures Step 7 Select Curent HVAC system Mode Step Configure Sensor Settings Step WF Configuration Step 10 Date Step 11 Web Basic Functions Home Screen Standby Screen z the Temperaa Main Menu Quick Changes E Weather 7 System icone Selecting slam Operation Mode HVAC System E fon Homie instale s Denumifer fsa z Ventilator RV ERV t instale Adjusting Sensor Smari HorejAviy Folow Ma Adjusting Setting Your Weeky Schedis Going on Vacation Caring for your Thermostat Rebootng Resetting the Tharmasal Troubleshooting Reminders amp Alerts Viewing Reminders Viewing Aris Pretarencas VAC Maintenance Furnace iter Ventilator Fiter fins UV Lamp Low Tome Ale oh Temp Air At Ronie Al Aux Outdoor Temp Alt ow Homey Ale Display Arts on Tharmasiar Enable Heating Cooling Aleris Lost Communcaton With
26. ants contained and far other good ond valuable Consideration tha receipt sutfieiency of which cra hereby acknowtadged and LICENSEE agree a olowr 1 Definitions For the purpose af this EULA the folowing tems shal have the meanings hereinafter provided ecobee wab Porta means Ine web ste portal operated by lo provide certain services ana functional fo Tegilered users of ecobee Products Ero mears any program detect eror bug or other Ile of llr pari af the Software tat results not Eonforming to performing in accordance wih ts pubished speciicaiors means acobee s compulersoftwora program which enables data upload and download ana Ihe Web wing an Product inccing any Software Updates Uter Manual means the ecobee User provided together with the Product and Software software Updates means updates cr patches to the Software incicing updates intended la conect Eran and which may incide enhancements ondjor additonal features tothe Software as may be provided or released by ecobea from time io tme lo all aft customers af no narge 2 Ownership of Software UCENSEE acknowiedges and agrees hal save and excep for he Software icense explciy granted by the EULA alight tle ond interest n andito fne Software and the User Manual is the sole and excusive property of ecobee and or no
27. at 1 Select Main Manu gt Settings gt Instaliation Setinge gt shales gt Compressor Min Ouidoar Temp 2 Configure settings as requred Note You need an teme connection for this feature fo operate proper AC Overcool Max sas air condoning to reduce the humidity by coating the curent set point by he configured amount Note hat cooing ssi determined by the el point and the system Wino resume cooling un he temperature fees above he Current set pain For example your cooing point s 75 F hie vous sel 2 Fit alow ha AC fa overcoai to 73F The humidity se point hos net been On Thermostat 1 geleet Main Manu gt Settings s Installation Settings gt gt AC Overcooi 2 Configure settings as required Aux Heat Max temp Configures ine maximum outdoor temperature above which heo wil nat be engaged The temperature E adjustable 80 F 24 5 in increments of 05 F oC The velve is 70 F 21 C On Thermostat 1 Select Main Manu gt Settings gt Installation Seting gt esos Heat Diferenta Tero 2 Configure the settings as required Heat Diterential Temp The minimum diference between Ine curent temperature onc seh temperature batare the system cols or heat A smaller means sharter cycle imes whereas a larger diterence reu in langer cycle imez temperature range is som 016 3 ofa 17 080 incremen
28. aut 1 to 10 F 021054 On Thermostat 1 select Main Menu Settings gt Installation Settings gt Thresholds gt Compressor Stage 2 Temp Delta 2 Contgure the setings as required Compressor stage 1 Max Runtime The maximum amount cf fine lage wil run before engaging ine next stage Options are Auto delou and 10 o 120 On Thermostat 1 Select Main Menu Settings gt Installation Setings gt gt Compressor Stage Mox Runtime 2 Configure the sating as aque Compressor to Aux Temp Delta The minimum difference between curent temperature anc temperature that wil activate ihe maximum tun tine of previous stage was reached Option re det Deals 1o 10 F 0 55 C On Thermostat 1 select Main Menu Settings gt Installation Settings gt Tnresoes Compressor To Aux Temp Datta 2 Configure ihe sating as required Compressor to Aux Runtime Waning Compressor protection and minimum tun Ame Tha maximum amount af me ti stage wil run before features are not enforced while in Ps mode engaging nex stage Options cre Aulo delaul ond 1 fo 10 On Thermostat 1 geleet Main Manu gt Seting gt ntelofion Seting gt gt Compressor To Aux Runtime 2 Configure settings as required Temperature Conection Lets you program on offset between the real temperature at the dplayed tempera
29. case may be reserves ol not expresy granted to LICENSEE hereunder ond for greater certainty ecobee shall rela al intelectual property and ather proprelory 1o the Software and fne User Manual Nothing inte EULA shall or shall be deemed or construed to assign fonder or convey LICENSEE any ite rights or interest in ar to any intelectual property inciding amp ar to ihe Sativa or User Manual other fan tha icenses express granted hore 3 Gron of Limited license Upon LICENSEE use of the Product ond conesponding acceptance of terms and conditions EULA ecobee hereby grants fe LCENSEE a limited non exclusive personal perpetual non transferable and revocable censa fo ure Software embedded Product as and to extent described in the EULA for as long as LICENSEE complies with tne tems and condition of s EULA ecobee ghi expressy granted fo UCENSEE For Certainty Ii EULA does apply to or govern LICENSEE use Bf or acces Ine ecobee Web Portal or Mne ecobee Product are each govemed by and subject to separate terms ond conditons 4 Permitted Use Pursuant to the Software icense gronted to LICENSEE une this EULA LICENSEE shall be permit te a use Software embedded in he Product ar purposes of using Product oniy as intended and contemplated by the User Manua provided thatthe Software may used t
30. d Mobile Select Main Meru gt System gt Dehumidifier on Web Select System te gt Dehumidifier Ventilator HRV ERV i installed The Ventiatar HRV ERV menu confoures the operation of a ventiator a ect Recovery Ventiater HRV or an Energy Recovery Ventiator EV installed Occupied mirimum runtime Configure how many minutes per hau the device wil run during occupied periods such as when you re home or asleep Uncecupisd minimum runtime Canfigure haw many minutes per hour ne device wil un suring unoccupied such as when you re Ventilation devices ore important to maintain indoor oir quality depending on where you ive Iris might be regdated The amount of Indoor cir required to maintain suficient inoc air depenas on how bia your hause is how Wa there ond the capacity af yaur ventiatian device You sould censuit wih a lacol contactor who can quide Yovon atten you shouid be unning your vention device For devices configured at venter Le not HRV or ERY you enatis a feature calea fee cooing on your cobees the euldoar temperatures ore cooler fnan indoors and your system is colin for cool your ecobee3 wil tum on your Ventiatar to bring in outdoor ar instead of runing your Conditioner To configure tee cooking options see page 24 On mermostat and Mobile 1 Select gt System gt Ventiotor HRV ERV 2 Adjust tne Occupied
31. d by feces to be detective and Customer 5 eligible 19 a replacement product ne amount shal charged fa Customer credit cor or 3 cl ship detective Product recy to ecobee which case Customer shall contact ecobee crecty ot 77 432 4233 5 acobae can make the required sipping arongements Upon of ne defectus Product wii ship on equivalent Taplocemeni produci to Customer provided ihe retuned Preductis found by ecabee to ba defective Customers eiae 1o receive a replacement product Ths waranty does not cover removal ar reinstallation costs and shal nat fe damages wore ound to be caused by someting other than detects materials or crane including without he Product was operated storen abnormal use ce maintenance Condors isrepared moditad or altered ecabee authorizes such repair modification cr iteration in 1 Was subject fo abuse neglect out improper handing accident or acts of nature was nat instale by a icanted Heating Ventiating Air HVAC contractor or as installed acoboe s soie responsbly shal be to repair er replace the Product within tha terms stated above SHALL NOT BE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXP
32. e a your week days falow the same Schedule Display the fis day ouch the copy button selec which days fo apply the changes ta and Touch Save On Web on existing activity 1 Select Sched tie 2 Select an exiting scheduled actly to edit 3 Select Ston fme 1 Select Save e D Tocreate anew activity On Schedule tle select Select ne Select Next Select ne Comfort Sting to use during he activity Select Next Select stort ime z H 7 Select Save To tne entre schedule from one day to another day or example iat your week days falow tha tome schedis 1 On the Schedule tia select Copy 2 Selec day o copy Select Nat 4 Select the days that wil use the copied schedule you con select mare than one Selnct Save Going on Vacation Your ecabeets Vacation feature helps you conserve energy ile you cre away for extended periods of fma ensures Your ome s comlartobe when you retum A vacation event has a start date and fime as wel as end dale and tine Yeu con ener any numberof vacations as long reach hara unique siort ime Tre Vacation feature overides your programmed schedule You can leave your Schedule tating ar wien you go away for a specia or unchecked ip On Thermosta and Mobile 1 eleet Main Menu Vacation 2 Touen to create a new vacation event select Vacation schedule Enter Depart
33. ecabee to taka any steps prior taking action to seek an terim ond interlocutory equitable remedy on notice or ex parte to enforce any proviion herein to protect s ants concerning the Software or oiher intelectual or proprietary rights LICENSEE agrees nol o contest object to otherwise oppose an application for equlatia relief by eccbee n socn circumstances and LICENSEE waiver and al immurttos tom any equitable relef to which ii may be anit Any such relef or remedy shali ba exciusva buf shall be in to ather avalatie legal or equitable remedies LICENSEE agrees that provisons of th Section ae Tair ond ond are necessary to protect ecobee intelectual property nis 10 Termination This EULA is effectue unti and unless terminated subject fo Section 13 s EULA wil terminate automaticaly i LICENSEE ta comply with any prowson of he licence I LICENSEE business antty or other failure to comply wth ne terms and condition of ihis EULA by employed or engaged by such entity wil be deemed a failure fo comply by LICENSEE Upon any termination LICENSEE shat destroy al copies of Sofware and User Manual 11 Waranty ajecobee shal provide standard Product ond Software warranty statement Customer Waranty wich equally apples to he Software embedded in Product and which incorporated by reterence herein with Product or your benefit oniy In
34. ee3 from your smartphone tablet or desktop ond onine energy management loc Making Changes to Your Account Tomake changes to your account vist ecobee com and iog in to your penonalzed web partal there you wi be abie lo changes la your account contact nfamaton and locolion You wil do be able fo access addont features or Yourecobees as wel as onine energy management foc Moving lo New House moving want o take your ecobee3 with you yov t maed fo e confec if Ine nfemet and update your locaton Gr house formation Changing Thermostat Owner ifyou e moving are no taking your ecobeed with you log ne Web Fortal and selec Reso under Ine Settings fa Select Reso Registration This terminates the association Between your acabaed Thermostat and your wab Portal Yau abo ascomplsh some ting by resting Ine your thermostat page 17 You can always add another device or our new home with same account The new homeowners wil need the ecobeed and set up er own web portal Installation Settings The ecobess automaticaly detects which wires are connected ait However you may need fo sil agus equipment operating Parameter Note station settings are oniy configuratie the iset peronaized web porat Equipment Wiring The ecobees automaticaly detects wrich wres ore connected ond displays on e s
35. enabled select which sensors ore affected by pressing on cach checkbox Adjusting Comlort Settings You can configure your ecobee3 to t your schedula and Comfort needs while maximizing your energy savings Your ecabess organizes yaur temperature and fan settings into diferent Comori Setting These setings oe used ne Schedule Smart and Quick Changes menus defaut your ecobse3 includes tires configurable Comfort Settings Away Settings for when you are at home 1 Home The narmaty settings Tor when you are at home and awoke Sleep Setings for when you are seeping Note You can create new Comfort Settings forremove them from the Wet Portal On Thermosto and Mobile 1 Select Menu gt Comfort Settings 2 Select he Comfort Sang you want to customize 3 the sel points for eot and as Tan mode as required 4 You con aka now select which sensors ore participating in this comfort settra Touch Save On Web Select Schad tie 2 Select the Setting you want to customize select New Comfort Setting fo a new Adsl the name set point far heat and as wall as fan mode as required 4 Select Comfort Settings for when the home i Occupied orUncccupied 5 Select Sava The new Confer Setting wil oppearin the Schedule fi as wel as fne thermostat To delete Comer setting 1 Select schedule 2 Selec the
36. ense and use f tne Software and User Manual the subject matter of the ond supersedes all prior or Conlampcronecus agreements negotiations representations proposats wien or oral between acobee and LICENSE The EULA may only be amended or supplemented by wien agreement executed by each of fne parties E
37. ereen On Thermostat Select Main Menu gt Setings gt Instalator Settings gt Equipment Wing Equipment Settings The Equipment stings tet you contgure the devices connected fo the thermostat Depending on your semis auper nat al options may be avaiabie Heat Pump This menu lets you configure a heat pump wih up to 2 heat 2 coal tages and a 2staga cusdiay heat source Type This seting helos the thermostat determine optimum pariomance and defaut settings Geothermal you re using a geothermal heat pump otherwise select Arlo Off Reversing Value Select Energized on Cool to activate the reversing valve output 0 8 terminal when thee a call fer cooing Select Energized on Heat fo ccv ine relay when hera s cal or Reat Min Cycle ll ime Configures the minimum compressor oft ima between cycles 240 to 300 Min outdoor temp Dsabis the compressor when tha outside a temperature reaches configured minimum Setting This performs two unctors I prevents tha compresor rom running when the outdoor temperature amp io low thus resuting in damage fo fe compresor You con sel hie value to determine when you want the heat etate ta engage te help mast Ine se temperate Ine temperature range feature from Dto 65 F 17810 183 C or con be comcielcly disabled Note You need an temet connection far hi feature to operate proper Aux Heat Simultaneous Operation i you select Enable ond
38. for icon description amp irtemet connection and ecobee server Connection status I icon ie red you con Contact curlechricolsuppor team fer page 4 Hnt You con ato apply quick changes om the web portal by clching on the Fon Quick Changes Wealher Touch the Wealnericon to a ical weather forecast for week ar wel as a detailed daly forecast 1 Curent weather conditons 2 Curent outdoor temperature 3 Probability af precipitation POP relative Romi and daily how temperature 4 Dihcorwectnerforecost Note To receive tne locat weather forecast you mus fst register your thermostat page 22 For a complete lst of Weather icons see page 33 System Icons The icons on he Home screen and Quick Changes menu sow infermation about status of your HVAC system Heat An orange heat icon incicates that your icaling for heat A wite heat icon indicates that yoursystem isin heat or mode butis curent caling fr heat A bive coal ican indicates that your hermoita cating for cool white cool icon indicates that you system i n mode butis cureatly caling fer coal Afanicon indicates that your thermostat is Ealing ter tne fan oru neat coolicons ore shown your System iin Auto mode meanma your Peabeet wil cal ler neat or coal os requred Selecting System Operation Mode The System menu conto ine basi operation ot e diflerent
39. h Enable Secutly Code enter a new code fouch Save otherwise enter the exiting security code Select the features you want to protect Temperature amp Quick Changes 1 1 Vacation 1 Settings Toremove on existing security code 1 Select Main Menu gt Settings gt Access contrat 2 Enter Ine enisting security code 3 Touch Change Securty Code 4 Delate ine code and fouch Save On Web 1 select Settings te 2 select Access Canto ine secutty code curently diced default setting loci Enable and enter a new code and touch Save otherwise enter the exiting security code 4 Select fne features you want to protect Temperature amp Quick Changes Schedule Vacation Sotings Configuring Wi Fi Settings Your ecbeed supports WEA BD2 11 gi is normally configured during nial setup You may however ba requred fe settings i your WHR Pelo change On Thermostat Select Mon Menu gt Settings gt WiFi Wi Fi Radio Select Enabled to use Wifi Your ecobeed needs to connect to tor feature ke fe Weather Forecast o work Network The It af avalabie nelwors appears in the Network menu I yournetwerk dosint appear you can enter tne SSID manualy By selecting My natwarkis visible Aftarselecting or enting he SSID you con configure the folowing parameters Connect to IP using Select DHCP to automaticaly connector or selec Static IP t
40. here i a source af cusan heat i wil tum n addien to the heat pump The heat pump wil be engaged Tar e fist So minutes I after 30 minutes set point nas nof been met he auaiiary neat wil be engaged Io osis ihe eai pump ni reacting the sat point Ifyou select Disable the haat pump willbe engaged for up 92 nous fatter hours he el paint has not Been met the thermostat wil shutdown the heat pump and engage tha heat te reach set paint Ths option should aso be Calle downstream from the source cl Tris seting is oniy avaiable when the Comp to Aux Temp Detia and Comp lo Aux Runtime setings both sel to Aulo del On Thermostat 1 Select Main Manu gt Settings gt instalation Satings gt Equipment gt Heat Pump 2 Configure settings as required Furnace This menu iets you configure up 2stoge conventional heat source Ifyou have selected heat pump as your primary Source ts feature allows you to configure 1st stage of heat connected te he system Type Configured during iiti setup page 4 optimizes system far ether a conventional imace baler 25 Fan control in Heat mode Configures ihe furnace fan to be Contaled bythe acabeed ar te HVAC system dung neat cycles Normaty the HVAC system controls the fan during heat On Thermostat 1 select Main Menu gt Settings gt Installation Setings gt Equpment gt fumare 2 Configure
41. humidiytonga of t 10 95 High Humidity Alert Seit he percentage of relative indoor humidity at which the acobaes wit generate a High Humidity Alert The options are alert wil be generated A humidity range of 5 lo 95 Display Alerts on Thermostat Selec Dene i you not want any of tne alerts to be played on the acobeas thermostat screen Alerts wil Continue ta be dipioyod on the web porta and rent via emai Enable Heating Cooling Alerts Select Dsoble o dicbi ales forheat cool erar conditions f alert indicating tha ihe system faled to heat or cool appear in he sereen web or emais Lost Communication With Sensor Low Battery Alerts Select Catia disable alerts when sensor battery ow or communication win fe sensor lon Customizing Your Thermostat You can customize the operation and diploy of yourecobees Jo sut your personal preferences Note System settings are configurable the termostat pat fe Mobile App Some seinas where cre configurable from the Web Porat Date amp Time You con configure the ime to use V2 or 24 hour ferma Note The curent date and time cre programmed during init setup and automaticaly fom the femel need fo dust he data and fime log in to your personalized web pora On Thermostat adjust fne ime format 1 Select Main Menu gt Settings gt Date amp fme 2 Select Time format X Touch 12h
42. imis are designed fo provide reasonable protection against armi nferfarence in a resdeniial ths equipment generates vie ond con race racia frequency energy and f natinslaled used n accordance wif ne reruchion manuel may cause harm interference to rodio communications However here na guarantee that infafsrence wil not occur n a paricular instalation f ihis equipment does cause harmful interference fo Todo cricie von reception which con be determined by ring the equipment oit and on the users encouraged to to conect the nieference by one or of he folowing Rearient er relocate the receiving antenna increase the Separation between the equipment and receiver Connect fne equipment ta outlet ona diferent creuit fom recever Consul the deder experienced radio IV tore FCC IC RF exposure safety requirements a separation distance of 8 inches 20 em or more shouid ba maintained Between this device and persons To ensure compliance operation al closer than is distance nat allowed FCC ID WPEISTATIBES 7981 A EaSTATZBES Warning Changes or modifications nat expresy approved by Seabee inc could vod tha users auri fo operate he equipment 3 Year Limited Warranty that for a period of tree years from the of purchase by the consumer Customer ecabees ha Praduet shall be fee of detects in materials wes
43. is automaticaly ean go into elter Re or Rh terminals on your Heat pumps or Geothermal Heat Pump with Auxilary Heat Note Do net jumper Rc ar Rh ecabees does his automaticaly Reon go into eer Re or Rh terminais on your Air of Geothermal Heat Pump 2 Stages with Auxiliary Heat a Note Do not jumper Re or Rh ecobaed does this automaticaly R go into eer RE or Rh eminais on your ecabeed Boiler or radiant systems Boier or Raion System with Handler and Conventional Cooling or Heat Pump i FEET g Note Do not jumper Re or Rh ecobaed does this automaticaly R go into ether RE or Rh eminas on pour Boller or Radiant System 2 stages with Air Handler and Conventional Cooling or Heat Pump rz aa m Z E Note Do not jumper Re or eccbeed does this automaticaly go nto either Re arRh terminals on your Accessory devices The 3 con controlan accessory HVAC device ike a omi or ventiaton device hamit ACC terminas I accessory intemally powered connect 24V to ACC Alo connect ha common lor he accessory ta fne contol baara etse on lama sm Note You wil need to configure the accessory device when you tst
44. kmanship under normal use and During the Waranty perc shal al f option repair or replace defecive Products at no charge Any repiocoment and or device are woranted for ne remainder of fne orignal warranty or inet Bo days whichever enger product i defective cal Customer Service at 1877 932 223 scabee wil make the determination whether a fepiocement product con be sant fa you or whether the product should be etumad to fne folowing adores eccbee Customer Service 250 University Ave Sul 400 Toronto Ontario MSH SES Canada In he event of a of a Product Customer moy oJ i Customer did not purchase the Product recti trom acobes contact the fra party contractor om whom fne Produc war purchased fo obtain an equivalent replacement product provided tne coniraclor determines that the relumed defective and Customer i atherwee 10 receive a replacement product b contact ecobea lor service asistance at 1 877 932 4233 sccbee will make tne determination whether an equivaient replacement Produc can ba sent to Customer with retum sipping supplies which case a hold Shall be pul on Customer s cedi cord far tne value ofthe fapiocemen Product has received the defective Product Product shouid be retumad f fne folowing adores Customer Serica 250 Lively Ave ute 400 Toronto Onlario MSH 3E5 Canada the relumad Produet s foun
45. oris persana private use in connection wiin he use of the Product 5 use the User Manual provided by ecobea Solely as necessary to operate and use he Software ecobee Product as and to Ihe extent permitted thereunder and under tnis EULA 3 S License Trarsterable Ts EULA sho be binding upon and shall ensure to he benefit c and be enforceable by each of ne paras thar respective successors and permitted asians LECENSEE may asign ts EULA without ne prior consent of may assign is EULA without the consent of LICENSE af anytime 6 Cony Restictiors Unauthorized coping or distibuton of Software or the User Marwati expres prohibited LICENSEE may make reasonable number of copies of he User Manual to the extent reasonably required for its use of the Software ond Product es permitted by thi EULA provided UCENSEE may not use the User separately trom the Product or Software ar far ony purpose ather nan as contemplated herein 7 Use Restictiors LICENSEE may not a modiy adapt or change the Software or in ony way remove tne Software from the Produet tor any reason or use ho Software separately from the Product for any reason or purpose lol ta fne maximum extent permitted o be resticted By applicable aw reverse engineer decompile disassemble otherwise in any manner decorstuct ot or any part of the Software fe create derivative works based on tne Software or
46. os ond FAQs Technical support aio avaiable by emai or by phone 12779304235 Norin America 144 4282220 frtanationa Touch Screen Your ecopee3 has a touch sereen mir to that red in smartphones and tablets to select or activate hem For menus win a gt Tis wil epond fna meno to play adational options cr submenus Swipe up and down to display adorat a temperature bar wil odis the setings up down Swipe and ight toscrllhoizonla that contain ems to choose To esi a submenu touch To close the main menu touch we Web Portal Once registered page 8 you con og into your web portat manage your acobeos trom your computer or atlet From the web portal you can Control curent temperature and operation your schede Set vacation periode View tne weather forecast for your area Sot thermastat preferences Manage all our ecobea thermostats Save energy wih and insights your cutloriaed web porto vil ecobee gem arid Login ink Tosalect a tle touch of cic anit close a te nd retum back to the main screen tauen er click log ont cna Guided Setup Process The rstalation Guide iat shoe with your ecobee has the necessary stuctons to wira up ond install your device All Inealing your ecobee3 on the val ana powering it Up you wil be guidad trough the istun process Compite
47. ote intl 1 Select Accessory menu 1 Select the heating menu 2 Select Dehumiae Touch Nen 4 Select the dehumidifer active when the rea open otherwise Closed If unsure select Clased f ne dehumiser tune when you can change thi opton in me Configuration menu page 24 5 Touch Next You wil be retuned to the Equipment configuration menu Ventilators ERV HRV Ifyou ventilator ventiator ERV or HBV installed 1 Select Accessory 2 Select Ventiator 5 Touch Ned 4 Select he type af vantiatr you have installed Vantiator Energy Recovery Ventilator Heat Recovery Venta 5 Touch Nei Select th prefered minimum runtime min e when your occupied and ine runtime fer whan your hame is unoccupied i unsure keep the dafauit 20 min rvolus or contact profesional 7 For HRV select whether ar not you would ike to use itt use it to ehumicy winter For Ventiators select whether or not you would ike to tenable cooing auc Ned You Wil be retumed to the Equipment configuration menu Step 5 Name Your Thermostat After configuring your equipment you wil be prompted to give four ecobee3 nome Select rame fom ha ist or enter Your Sym using the onsereen This name wit appear in your web portal so pick a name that makes i asy ia identity your ii i especialy Important you have mare an one in
48. power on yourecobees PEK thermostat wiring 2 Icon Reference Weather Note Depancing on yur equipment confgwoton notatthe 3 Meaty sumey Cier eng 2 WE Borne 8 5 e Home Screen ook TEE Menu Reference Note Depending on your equipment configuration nat at Bent a ee USER Prenu aprons amp o m 2 9 G g Your amator Eon Stings Comiort Settings M 5 G voci swo i pe rec rima Nert Pici pr ote Heatna Cooing Aleris senings Temperature deploy Cacing rangs Heating Smari Recovery Coated Smart Recovery Diagnoses ilotaton seneg foem Wing nd Rovening valve Man at ine Min E MES ee Coning max Outdoor Fee Coning Max Outdoor Murty Data MEME ease Aso Heol Cool Compresor Ot Tne Copes nin Ouen ven Temp eo Barratt Temp Era papato ene Compresor Revese staging Compresor stage 2 Temp Deta Sempre stoge NET QuekCherger as Approvals This product was designed and builtin accordance to ROMS directive 2002 98 6C contains na hazardous substances as elec by this directive FCC Compliance Statement Thi aquipment has been tested ana found comply with tne limits tor Class B digital devices pursuant fo 13 ofthe FCC Rules These
49. r temperature bove the configured value Free Cooling Max Outdoor Humidity Prevents ne tree feature uring when fhe outdoor humidity is bove the configured value deloul hs option Seabed The value determines tha maxmum huricity based on the temperature Indoor Outdoor Temp Delta The temperature siference between the indoor and outdoor famperciures at which the ventiotor wil run lt Mox Set Point Temp Delta The maximum oloved difference between the curent temperature and sot poi lr fee cooling to function defaut ths disabled On Thermostat 1 Select Main Manu gt Settings gt nttlofon Selinas gt Eauipmant gt Venliatr 2 Configure settings a required Reconfiguting Equipment Select Main Menu gt Roconligura equipment to run the initiat sup process again Note Reconfgutng the equipment delete any existing Thresholds This menu lets you configure the temperature and time thresholds associated withthe healing and costing equipment You must configure the Equipment setings page 24 belare Setting thresholds Oniy the applicati settings wil Be despiayed e fno ar conditioner configured you wi nat the options related lo ak Auto Heal Cool Enabling his option allows the user to select auto change over osasysiom mode On Thermostat 1 select Main Menu gt Settings gt Installation Setings gt rero
50. rk and tharmostat detect eccupancy Ta have your thermostat set folow your programmed schedis touch Diable Follow Me Folow Me feature that to a selected group of he Sensorsin your netwerk the bull your nermosta t works by looking fer motion tiggered by any of selected sensors fmatianie detected he temperature reading from that sensor wil be used by your ecobee3 ta decide when to operate your heating coolng system This Ensures that you are comfortable in tha roems that you are Secupsing f mare than sensor detects motion ine average of nese sensors wil ba used Your ecobee makes hanger gradual when many sersars ore detecting mation to sure are sudden ar changes or your healing and cooling system fo deal with When Falow me is sable your ecobees vill continuous use he average temperature readings rom al tha sensa You ve selected as ha dasred temperature a contral your For example suppose you have aream in our house hal tom your tharmasta you want iis roam fo be at thermostats set temperature regardez motion in this case set Folow Me fa Disable and select is room Your ecabees wil now only use tha temperatura in to decide when fa operate your healing or cooing Sym On Thermostat 1 geleet Main Manu gt Senza Folow Me 2 Enable or dsable fne Folow Me feature 3
51. system uses lamo for cir your 3 generate an cirtimdicatng that s ime 10 Seon ar rapace tne lamp You can set he Last Lamp Change ata tum Reminder ar Off and set fne Frequency at ne maintenance interval Low Temp Alert Ine temperature at which the thermostat wil generate Low Temperature Alert The range can bs Enoble Disable Configresit certis shown on thermastat A temperatura range of 4510 68 F 1 5 to 20 High Temp Alert Sate ine temperature at which tne thermostat wil generate High Temperature Ale me options or Enable Disabe Configures it crt shown on thermasiat A temperatura range af Oo 104 15 5 to 40 C Aux Heat Runtime Alert Sets ne amount of ime that the Auxicry heat source i can un confinucusy belore on aer s generated The options are Disabled No alert wit be generated 1 Aima trom Aux Outdoor Temp Alert it ycu nave heat pump with an audlary heat configuration configure your ecceed fo generate an alert Ine heat is caled for when tha outdoor temperate Exceeds programmed sel pont The programmer sat point an be between 2108 Do 265 C This feature requies an intenet connection fo function proper Low Mumidily Alert Seis he percentage of relative indoor humidity at which the 2cabee wi generate Low Humidity Alert The options ore Off Na cler wil be generated A
52. the sating as required Humidifier This menu lets you configure humidifier accessory Type Optimizes he humidifier operation for either Evaporative ar Steam humicificanon Min Run Time Reduces short cycing by running the tha set point by he selected amount 2 n lt Window Hflclency The humidfar ost control setting uses efficiency rating to comeute tne Fury set pont witrin range ot 15 lo SOR Vales ora fom a 7 wiih 7 Being for the most efficient windows posto On Thermostat 1 select Main Menu gt Settings gt Installation Setings gt Equipment gt Huma 2 Configure the sating ex required Dehumidifier This menu lets you configure dehumidifier accessory Dehumidity with fan Run dehumidifier when fan is running 1 Min Run time deta Reduces snort cycling By running Pe beyond the set point by he selected amount 2 Hl Dehumidly in heat mode Select Yos for the humidifier to ony operate when i a ea for heat you want ta function at othe mas elect No Dehumidiier Active Select Open if the active when the relay apen ctharnise Cose On Thermostat 1 select Main Manu gt setings gt Instaliation Settings gt Equipment 2 Configure tne settings as required Ventiator This menu Iets you configure ventiolor accessory Cooling Max Outdoor Temp Prevents the flea cooing feature from runring when Ine outdoo
53. tness of your ecobeeds screen The brgniness for bath the active and standby screens con be configured independent You can configure he screen So automaticaly f tum of wnenever vou ecobeed enters the Seep octwiy period a For example your thermostat is located in bedroom you want blank the sereen when you ora sleeping whereas TE e thermostat isin a you may want Tha sereen aplayed ol the time On Thermostat 1 Select Main gt Setting gt Preferences 2 Select Sereen brightness 3 Agel ine values ot Ine Active and Standby screen brightness 4 Select Screen seeps when sleep if you want to make he screen Ihe Sleep peto Active to Standby Screen Timer You con configure how lang it takes forthe standby screen to petate after you nave fred using tha On Thermostat 1 Select Main Menu gt Settings gt Preferences 2 Select Active ta standy sereen imer X the activation me On web 1 Select Settings tie 2 select Preferences 3 Select Active to Standby Sleep Timer 4 Select fe lengin af fme belore the screen sleeps by siding the vals lat or ih Hold Action Duration You con configure how lang manual change to the set point wii remain in effec On Thermostat 1 Sect Main Menu gt Setting gt Preferences 2 select Hold acten 3 Select the noc action rom ne ist 1 1 ntl he next scheduled
54. ts On Thermostat 1 Sclect Main Menu Setting gt Installation Settings gt gt Heat Diferenta Temp 2 Configure setings ar required Heat Dissipation Time The amount of ime the fon afler the heat sat point has been reached ord the cal for haat has been fumed of Running the fan fora period of ime alaws fer any healed cir latin ine ducts creuiate reaughout the home The ime to 900 seconds The default value k 20 seconde On Thermostat 1 Select Main Menu gt Setings gt instalation Settings gt Tirermois Heat Despanion Tre 2 Configure the settings as aque Heat Min On Time Sets the minimum equiement run ime in heat mode 1 to 20 min 5 mi On Thermostat 1 Select Main gt Setings gt instalation Settings gt gt Heat Min On me 2 Configure the setting as required Diferentil temp The minimum difference between Ine curent temperature anc zet temperature before the system for cook A amallar difference means shorter cycle times whereas results in longer cyce imes The temperature range is fom 0 1o 3 019 12 C n OSF OC increments On Thermostat TP geleet Main Manu gt Seting gt Installation Seting gt esas Cool Diferentei Time 2 Configure settings os required Cool Dissipation Time The omcunt of fime the fon wi run after the has been med Running the fan fr a period of ime allows for any
55. ture Ifyou ind that ne temperature where the Inermostof ore lacated does nat represent tha roam temperature change Ina offset 1o compensa forthe diference ne corect temperature adjustable rom 10 F ins 0C increments On Thermostat 1 Select Main Manu gt Settings gt Installation Satings gt Tiresholds Temperature Corection 2 Spa oenght fe select ine value Installer Code To prevent accidental macticatons to the instalation setings you con enable dg rater code Tis codes pro programmed to 3262 On Thermostat 1 geleet Main Manu gt Settings Installation Seting gt gt Insole Cosa 2 Enable or cenble the cod Test Equipment This menu iets you test the wing and connections of he devices connected othe by uring them on or The equipment wit tum aff when you ex the menu Wiring Diagrams Tho falowing pages provide wing diagrams for common HVAC help with your azobae wiring Find how to videos and oras cn ecobes com Conventional heating and cooling Heat Only TERRY Note Do nat jumper Re or Rh ecobees does this automaticaly Rean go nto einer Re or Rh Terminais on yaur ecabees 7 Heat and Cool Note Do not jumper Rc or Rh does this automaticaly R ean go into ether c or Rh eminas on your ecabeed Heat and Cool 2 lage Heat Note Do not jumper Rc or Rh ecobeea does th
56. ure Preference Setup oniguraton maru Your ecobeet wi ask you te select or Catus os your temperate uns Touch Ne fo sontnus tumace forced you may config ton Step 4 Equipment Configuration operation ourecabee wi ask you to configure your equipment Dapencing on your There options spem operation ar wal pliae me Terms Your ecobee thermostat conta the fan Review tha to see it any devices require ec n aitant configuration Configuration needed and if the defaut J hrie shaada cod cyces yrical configuration Touch Next You vile eu to the Equipment you are done touch Nest to continue 2 Select Fon operation Meat Pumps Tyu rave a heat pump noted Myou nave ome ote heat pump menu lect Accessory menu 2 Sect Ar 1o Ar amp r depending onthe typeot 1 Select Acessa a Soucy what when the 4 he hect pume runi when the selec re of humilier you have Evaporative or feveang vave engaged On Cour coaira when ah irha eee iai engages mosi cees or On eol ns nentra Teen Next You vi be eai n Equipment hn O B engages Touch Next You wil be retuned to the Equipment configuration manu configuration menu Dehumidilier W you have dehumictterirstallect Ifyou have a mace ar t
57. ure dote and ime Touch the Back anc Select Vocation senas Select Heat or Coal fo enable disable heat and cool he vacation event Configure ihe set pants for heat and or cod during the vacation event by selecting Heat set to or Coal set fa adjusting the temperatura ond then pressing Save 9 Touch fne Back araw Tb Touch Save The vacation eventis now set You can adjust at any fme by selecting it rom tha Vacation manu To delete vocation event 1 Select Main Menu gt Vacation 2 Select the vacation you want to delete 3 Touch Remove 4 tha deletion by presing Delete On web Select Vacation Select New Vacation Enter depart and retum date and times Select Haat and Cool Enatia cr acie heat and during fne period as amp Select fne sel points tar heat and or cool 7 Select Save E Select Fan set the minimum fan run fme per hour if hon your normal stings 9 Select Save PERS The vacation eventis now set You can at any time by selecting it tom the Vacation tie Caring for your Thermostat Cleaning Yau con clean your ecobee screen by spraying water on to a Seon microfiber ciath Wipe the surface af ne screen wih the dampened cio Note Never spray any liquids dvectiy onto your Rebooting You can reboot your ecabee3 by gentiy puling the thermostat from the bock piate pul he off he wot make Sure you nal haid on to
58. ustomer located in other hon Canada the portes agree that neither the United Nations Convention of tne Intemational Sate of Goods er US tom Computer Information Transactions Act shall apply to his EULA Tha paries irevocabiy attam to the non exclusive dedican of Courts of he Province cf Ontario respect of matters and arising hereunder 14 Export Law Assurances LICENSEE acknowledges thatthe Software may subject to export and impor control laws ond agrees to fly wih nose laws in connection with Ina Software 17 General Provisions No delay or omision by ecobee to exercise any right or power it has under fs EULA or o object to ho of any covenant of LICENSEE to be performed in a timely and complete manner hal impair any such ight or power or ba consiued as a waver cf sue ceeding breach er any othar covenant Any waivers by ecobee must ein witing ond signed by an authored representative of accbae Hany provision of thi EULA is held by a court of competent diction to be invalid or unenforceable in any respect then he remairing provisions of hi EULA or the application of such provisions to pesons or circumstances other than those as fo invald or unenforceable shal nat be affected hereby and each such provision of his EULA shall be vai and eriorceobie to the entent granted by law The EULA constitutes entre agreement between tha parties ot relates lic
59. your house Touch Next to continue Step 6 Configure Ideal Temperatures Next sido the sel poin bubble up and down fo select the preterea normal temperature for your nome during winter and Summer ouch Nex aller each This wil be urea to Generale dela comfort setting Step 7 Select Current HVAC System Mode Select he operating mode of your HVAC equipment For Example if you wert To sel your HVAC system fo heat select Haat You do net want the stem to run select Touch Next to continue Step 8 Configure Sensor Settings Your ecabees inciudes sensors hat con detemine when you are home fou con hava yaur thermostat automaticaly into Energy savings mode when you away Far detailed esciplon of how Ina setings werk see page 13 1 Enable or cae Smart setting yourecobees senses whan you cre home ring a scheduled Away period or away during a chailed Home period wil automaticaly overide Your scheduled setings fe maimize ond savings 2 Touch Nexto continue Step 9 Wi Fi Configuration To gel the most out of your ecobee3 i needs fo connect io your homes WiFi network Touch to configue your network settings Ifyou do not Wan the ecobees 0 connect auch Sig Contin the action by pressing Next When configuring your network settings your cabee3 wil a kt of al viste Wi networks long win ther ina Strength your
60. ype in your own values 1 Unsure leave DHCP Enabled SD Enerypiion ecobecs supports WEP 128 WPA WPA2 encryption schemes Password f encryption b sed Channel Leave Any channel selected unless your network s configured to use a specie WF channel Advanced Settings Ifyou ore using Stoic P addressing the folowing additonal parameters wii require configuration IP Addres 1 Gateway 1 subnet Mask Primary ond Secondary ONS m I you need to spacily iourecobeas MAC address in your router s configuration vou con obtain Man Manu Abou gt WF Diagnostics Your ecobees contains extensive diagnosi toats to neip troubleshoot asue View Log Displays log fe information about Wi Fi operation 1 Gateway Checks to see tha gateway s responding Ping ecobee com Checks tosse the ecobee servers are responding Ping Address Checks to see the entered IP adaressis responding WHEE the curent WiFi network etin On Thermostat 1 Select Main Menu gt Settings gt WF 2 Select Diagnoses 3 Ron fhe required diagnostic tool Managing Your Account Your 3 is designed to securely communicate ever he Interet wth seversin order ta obtain precise weather information and provide your own personalized ecobea web porta Registering To acces al features of your ecobee register your 3 at ecabee com Aher region you conta Your ecob

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