FREQUENTLY ASKED QUESTIONS
Contents
1. address using port 9999 C Telnet 192 168 xxx xxx 9999 Hit return You will be prompted to Press Enter to go into Setup Mode Hit return again as soon as you see the prompt to access the configuration choices The prompt will time out after 3 seconds Select 0 for server configuration Manually enter the IP Address This permanently assigns the IP address Manually enter the gateway address Manually enter the host bits for the subnet mask refer to XPort User Manual section 4 5 Table 11 Netmask Examples Select 9 to save and exit 3 Using a serial connection from an evaluation board A straight through modem cable is required to connect the DB9 serial port of the evaluation board from a comm port on a PC Open a terminal emulation session with 9600 baud 8 Bit character size 1 stop bit no parity 9600 8N1 and no flow control Reboot the XPort power and hold the x key lower case down on your keyboard When you see the prompt Press Enter to go into Setup Mode hit the return key to access the configuration choices Select 0 for server configuration Manually enter the IP Address This permanently assigns the IP address Manually enter the gateway address Manually enter the host bits for the subnet mask refer to XPort User Manual section 4 5 Table 11 Netmask Examples Select 9 to save and exit More detailed information can be found in the XPort User Manual provided on your CD Q How do configu2. be sent e mail messages at the time interval set here For example if you set this field for 5 seconds and the e mail trigger is when CP1 is asserted then if you keep CP1 asserted you will be sent an e mail message every 5 seconds Trigger 2 Same as directions for Trigger 1 above Trigger 3 Same as directions for Trigger 1 above XPort Frequently Asked Questions 7 of 10 910 812A Each trigger is its own event All 3 are handled separately This is to allow you to have 3 completely separate e mail trigger events Each condition within an individual trigger must be met before the e mail message will be sent For instance if you set Trigger 1 for the following conditions Serial sequence 31 32 CP3 Message Hello Priority H Minimal notification interval 5 seconds Re notification interval 10 seconds Then the XPort must see the characters 12 CP1 must be active and CP3 inactive when the second character 2 is received before you will get an e mail message If this happens again under 5 seconds the second event will be ignored Q can t send an e mail message to an address outside my local network Why A The mail server needs to be configured to allow e mail messages for certain external address in order to be routed to the outside Q How can change the settings for the configurable I O input output pins A First open XPort Installer Highlight the XPort you wish to change in the device list
3. com pub XPort XPort SE with encryption Contact your sales representative To download the files via HTTP Click on http www lantronix com support download index html Q How do assign an IP Address to the XPort A XPort will accept both dynamic and static IP addresses DHCP and Auto IP are enabled by default There are three ways to assign static IP Address They are 1 XPort Installer the easiest method 2 ARP recommended for those familiar with Address Resolution Protocol 3 Through a serial connection this is the fastest method for those using the evaluation board and familiar with menu and hex configurations 1 Using XPort Installer Start the XPort Installer program Click on the Assign IP Icon Enter the hardware address of the XPort IE 00 20 4A xx xx xx in the hardware field Enter the IP Address you want to assign the XPort IE 192 168 xxx xxx example IP in the IP Address field e Click OK 2 Using ARP e Open a windows command prompt Start Run enter command or CMD depending on your operating system XPort Frequently Asked Questions 3 of 10 910 812A From the dos command prompt enter the ip address and MAC address as shown below C ARP S 192 168 xxx xxx 00 20 4A XX XX XX Hit return At the next command prompt telnet to the same ip address using port 1e g C Telnet 192 168 xxx xxx 1 Hit return message failed to connect will appear At the next command prompt telnet to the same ip
4. web applet am trying to telnet to a serial port When use Microsoft s telnet application in Windows 95 or NT get strange results What should do Is it possible to change my web page remotely or do have to be at the equipment Will XPort support video transfers spy cameras or security cameras Can put XPort on a PCB with pin headers and use it instead of my Micro Can have dynamic web pages instead of static web pages in XPort if yes how Can add external memory to the XPort What about custom applications Is Lantronix offering training classes or design assistance What is the sense of the serial data is MARK IDLE 0V amp SPACE BREAK 3 3V or vice versa XPort Frequently Asked Questions 1 of 10 910 812A Is there some specific serial protocol utilized or to what extent can a developer specify the serial commands data and algorithms Are status LED 1 and status LED 3 optional usage of CP1 amp CP3 different from the LED s visible at the front of the XPort If so what is their significance The environmental specifications listed on the XPort data sheet state that the operating temperatures and storage temperatures both range from 40 C to 85 C Is this correct Are both temperatures the same What are the details of the OEM firmware licensing agreement Are there any other fees or costs associated with utilizing the XPort either one time or recurring Are firmware upgrades provided free of cha
5. LANTRONIX FREQUENTLY ASKED QUESTIONS The following FAQs are questions most frequently asked of our technical support people After reading these if you need additional help please feel free to contact us at www lantronix com support support lantronix com 1 800 422 7044 domestic 1 949 453 7198 international To contact Lantronix Sales call 1 800 526 8764 List of XPort FAQ s Tools and Protocols e What tools do need to use the XPort e What network protocols are supported e Dolneed a compiler for XPort Encryption e Does the XPort support encryption e What type of encryption is supported Versions Release Notes e What is the latest version of the XPort Installer e How do find information on firmware features bug fixes known bugs etc e What is the latest firmware version for the XPort How do I configure the XPort need to load the Internal Web Pages onto my XPort How do do this E mail Notification e What does e mail notification do e Can I have an e mail list distribution list of people to send an alert to from XPort if yes how e How do I set up e mail notification on my XPort e can t send an e mail message to an address outside my local network Why Configurable I O Pins e How can I change the settings for the configurable I O input output pins e How can view the state of the configurable I O input output pins e What do I need in order to access the configurable pins control
6. Triggers A new window will open to configure the trigger settings Highlight Trigger 1 2 or 3 and enter settings see Trigger Information below for details e When finished click on the update icon to save your settings XPort Frequently Asked Questions 6 of 10 910 812A Menu Mode First you will need to get the same information to set up the e mail server as in the XPort Installer procedure above Mail Server The IP address of your e mail server Unit name The user name used by the XPort to send e mail messages Domain name The Domain name of your e mail server Recipient 1 The full e mail address receiving the e mail notification Recipient 2 If applicable the second full e mail address receiving the e mail notification Then open a telnet session to the ip address and port 9999 of the XPort A menu will be displayed Select e mail notification Follow the prompts to enter information above After Recipient 2 the system will prompt you for Trigger 1 Trigger 2 and Trigger 3 See Trigger Information section below for details When finished remember to select 9 to save and exit Trigger Information Trigger 1 Serial Sequence The XPort can send an e mail message upon recognition of a 2 byte sequence received from the serial port Type the ACSII Hex value of the 2 byte sequence at this prompt Example A 2 byte sequence of 12 would be represented as 31 32 in ASCII Hex If both bytes are 00 th
7. applications 4 TeraTerm a shareware telnet application found at http hp vector co jp authors VA0024 16 teraterm htm Q Is it possible to change my web page remotely or do have to be at the equipment A You can change the web page remotely as long as the XPort is configured with a gateway address and routers are not filtering protocols or port numbers If you can ping the XPort you should be able to change the web pages remotely Q Will XPort support video transfers spy cameras or security cameras A XPort may be used to network enable serial cameras Quality will depend on the serial speed of the camera and traffic level on the network Note XPort supports serial speeds up to 230400 baud Q Can I put XPort on a PCB with pin headers and use it instead of my Micro A No Not without adding extra components The XPort is 3 3V and not 5V tolerant Thus a level shifter and a power regulator to 3 3V are needed Q Can I have dynamic web pages instead of static web pages in XPort if yes how A Yes you can create dynamic web pages using Java Applets and load them in the XPort A sample applet is in the file xptcpctl102 cob located on your CD Q Can add external memory to the XPort What about custom applications Are you offering training classes or design assistance A No the XPort is not designed to allow external memory to be added However please note that the XPort contains 512K bytes of flash and 256K byt
8. ard signal levels are Asserted or active low zero Vdc De asserted or active high 3 3Vdc In the final configuration the OEM determines whichever service level is active XPort Frequently Asked Questions 8 of 10 910 812A Q What do need in order to access the configurable pins control web applet A You need Netscape 4 8 or higher or IE 5 or higher Your internet browser must be using Java version 1 4 1 or greater The pins control web applet will prompt you with a pop up to easily install the java plugin if required when accessing the applet for the first time Or you can download the plugin directly from the SUN website at http java sun com j2se downloads html Q am trying to telnet to a serial port When I use Microsoft s telnet application in Windows 95 or NT get strange results What should do A Workarounds for this problem are available You can use one of the following four options 1 CRT an inexpensive terminal application that resolves this problem CRT is available from Van Dyke Technologies http www vandyke com support vandyke com 2 Hummingbird s Exceed v6 2 3 Winsock application if you are writing an application of your own you can use a sample application at ftp ftp lantronix com priv misc_tools winsock This example can be used to set up a TCP socket connection to a port on a Lantronix server Source code is included in that directory so the Winsock routines may be included in your
9. ation board from a comm port on a PC or terminal e Open a terminal emulation session with 9600 baud 8 bit character size 1 stop bit no parity 9600 8N1 and no flow control e Apply power to the XPort and hold the x lower case key down on your keyboard e Hit return when you see the prompt to access the configuration choices You can configure the server settings select 0 or channel port settings select 1 e Remember to select 9 to save and exit 4 Using the Web Interface e Open a web browser to the IP address of the XPort e Select server or port properties to configure your changes e Click on update settings More detailed information can be found in the User Manual provided on your CD Q need to load the Internal Web Pages onto my XPort How do I do this A The web page file must be loaded over the network To load the cob file over the network you ll need the XPort Installer or a TFTP client application that can put a file onto the XPort in Binary mode First download the template WEB pages from the Lantronix FTP site ftp ftp lantronix com pub Click on the XPort folder Find the directory corresponding to your device and click on the link with the revision number Then click on the file with the cob extension to begin downloading the file The web configuration page should be loaded into WEB6 The CP configurable pin Applet should be loaded into WEB1 The example below uses WEB6 Using XPort Installer T
10. e serial sequence trigger will be disabled and will not send the e mail message CP1 A I X To send an e mail message when CP1 is asserted choose A To send an e mail message when CP1 is de asserted or inactive choose I If you do not want the XPort to watch CP1 for e mail notification choose X CP2 A I X To send an e mail message when CP2 is asserted choose A To send an e mail message when CP2 is de asserted or inactive choose I If you do not want the XPort to watch CP2 for e mail notification choose X CP3 A I X To send an e mail message when CP3 is asserted then choose A To send an e mail message when CP3 is de asserted or inactive choose I If you do not want the XPort to watch CP3 for e mail notification choose X Message This will be the subject line of the e mail message sent up to 22 characters Priority H will flag e mail messages as High Priority L will leave the e mail message at normal priority Minimal notification interval The minimal time allowed between individual triggers If a trigger event occurs quicker than the minimal interval after the previous trigger it will be ignored For example assuming you set this field for 5 seconds and the e mail trigger is when CP1 is asserted then if you assert and de assert CP1 every 2 seconds you will only be sent an e mail message at every other trigger Re notification interval If a single trigger event never stops then you will
11. es of Ram that should cover the needs of most embedded applications Q What about custom applications Is Lantronix offering training classes or design assistance A For custom applications please contact your Lantronix representative for details on how to obtain a CPK Programmer s Kit and information on training programs and classes XPort Frequently Asked Questions 9 of 10 910 812A Q What is the sense of the serial data is MARK IDLE 0V amp SPACE BREAK 3 3V or vice versa A Because RS232 level shifters are all inverting like the MAX232 the logic level signals from the XPort are as follows Logical 1 on mark 3 3V idle Logical 0 off space OV Q Is there some specific serial protocol utilized or to what extent can a developer specify the serial commands data and algorithms A In its basic configuration the XPort takes raw serial data packs it into TCP packets and sends them to the host The host then sends raw data packed in TCP packets to the XPort where the data is extracted and presented at the serial port It is a transparent pipe We also as an option support packing the data into UDP datagrams The structure of these datagrams is defined and available Q Are status LED 1 and status LED 3 optional usage of CP1 amp CP3 different from the LED s visible at the front of the XPort If so what is their significance A The LED s on the front of the XPort show PHY status Ethernet connectio
12. he XPort Installer automates most of this procedure Install XPort Installer on yourPC You can download XPort Installer from ftp ftp lantronix com pub XPortInstaller Open XPort Installer and use the search function to add the XPort to the device list Highlight the XPort in the device list and click on the upgrade icon From there you can choose to update the Web page Do the following e Click on the line for WebPage6 e Once highlighted an icon with three dots will appear Click on this icon and navigate to the cob file e Click OK Now the filename and its path should show up next to WebPage6 e Click on the Load button XPort Frequently Asked Questions 5 of 10 910 812A Using a TFTP client If you do not have a TFTP client there is a demo TFTP client application available at www weird solutions com A Users Guide is included and can be used as reference for using the weird solutions tftp client Use the following parameters XPort IP address for the TFTP server Select Upload for the operation Select Binary for the Format The name of the cob file downloaded from the Lantronix FTP server as the Local file name X1 for the Remote File Name Click the Upload Now button to start the operation Note Be very careful to set the TFTP application to do a binary transfer when upgrading over the network Q What does e mail notification do A E mail notification alerts users when specific predefined events occur XP
13. n information as defined in the XPort user s manual 10 or 100mb half full duplex The LED functionality available on the GPIO s is different It shows whether a connection tunnel is active or not provides diagnostic information etc Q The environmental specifications listed on the XPort data sheet state that the operating temperatures and storage temperatures both range from 40 C to 85 C Is this correct Are both temperatures the same A Yes Lantronix has conducted thermal shock testing between a temperature range of 40 C and 85 C Q What are the details of the OEM firmware licensing agreement Are there any other fees or costs associated with utilizing the XPort either one time or recurring Are firmware upgrades provided free of charge A The licensing agreement is essentially a non exclusive non transferable fully paid and royalty free license without the right of sublicense to use the product solely in the form of the binary firmware image provided only to the extent necessary to use the XPort hardware The customer is prohibited from reverse engineering decompiling or disassembling the product and cannot copy the product or transfer it to other devices without the express prior written consent of Lantronix XPort Frequently Asked Questions 10 of 10 910 812A
14. on the left side of the window Under the OEM Configurable Pins on the right side of the window highlight the pin you wish to configure Click the dropdown icon Then select the desired function for that pin Click the Update icon Q How can view the state of the configurable I O input output pins A The state of input output pins can be viewed through the configurable pins control web applet provided with the XPort This applet is in the file xptcpctl102 cob located on your CD Load this cob file into WEB1 Use the same procedures provided above for Q need to load the Internal Web Pages onto my XPort How do do this Once the applet is installed use your internet browser and type the following in the address field where X X X X is the IP address of your XPort Type X X X X cp_ctl html The current pin status will be displayed when the user clicks on the Update States button This Java applet is not a real time application so changes in state will only display after the Update States button is clicked If a pin is set up to be input then Input will be displayed below that Configurable Pin CP If a pin is set up to be output then Output will be displayed below that CP If a pin is set up as a serial control signal then Unavailable will be displayed below that CP You can choose On or Off for a specific pin to assert or de assert accordingly Click on Update states On the evaluation bo
15. ort uses triggers to identify such events by recognizing serial data state change of 1 or more configurable pins or any combination of these conditions Q Can I have an e mail list distribution list of people to send an alert to from XPort if yes how A Yes All e mail addresses defined on the XPort must be on the same domain as the SMTP server defined on the XPort The configured e mail address needs to be an alias for a distribution list in your mail system Q How do I set up e mail notification on my XPort A E mail notification can be set up in two ways 1 using the XPort Installer or 2 Menu mode Both methods are very straightforward and detailed below XPort Installer First you will need to get information to set up the e mail server Mail Server The IP address of your smtp e mail server Unit name The user name used by the XPort to send e mail messages Domain name The Domain name of your e mail server Recipient 1 The full e mail address receiving the e mail notification Recipient 2 If applicable the second full e mail address receiving the e mail notification Then open the XPort Installer program e In the window on the left highlight the XPort device you want to configure e In the window on the right enter mail server unit name and domain name e Click on Recipient A new window will open to configure the e mail addresses Highlight Recipient 1 or 2 and enter e mail address e Click on
16. re the XPort A There are four ways to configure the XPort f 2 3 4 XPort Installer This is easiest method and the only method for setting changing the configurable pins Telnet Provided for those who prefer telnet and menu mode Serial connection this is the fastest method for those using the evaluation board and familiar with menu and hex configurations Using the Web Interface Limited to server properties and port properties 1 Using XPort Installer Start the XPort Installer program Click on the search icon Select and highlight the XPort you want to configure You can choose to configure server or port settings listed to the right of the selected XPort as well as upgrade firmware or web pages by clicking on the upgrade icon Click on Update icon to save XPort Frequently Asked Questions 4 of 10 910 812A 2 Using Telnet e Open a windows command prompt Start Run enter command or CMD depending on your operating system e From a DOS command prompt telnet to the ip address of the XPort and port 9999 e g C Telnet 192 168 xxx xxx 9999 e Hit return e Hit return again when you see the prompt to access the configuration choices You can configure the server settings select 0 or channel port settings select 1 e Remember to select 9 to save and exit 3 Using a serial connection from an evaluation board e A straight through cable is required to connect the DB9 serial port of the evalu
17. rge Q What tools do I need to use the XPort A You need the following tools 1 The XPort product The XPort Installer XPort Installer is a configuration utility for server settings and port parameters It is available a On the CD provided with your product b At our ftp site ftp ftp lantronix com pub XPort c To download the release notes using HTTP go to http www lantronix com support download index html 3 A straight through cable DB9M to DB9F when connecting the evaluation board to a PC Provided with the development kit 4 A straight through cable DB9M to DB25F when connecting the evaluation board to a dumb terminal Provided with the development kit 5 Evaluation board or device Evaluation boards come with the XPort Development Kit and can be purchased from Lantronix part number XP100100K 01 Q What network protocols are supported A The following protocols are supported 1 The XPort uses the Internet Protocol IP for network communications and the Transmission Control Protocol TCP to assure that no data is lost or duplicated and that all data sent to the connection arrives correctly at the target 2 ARP UDP TCP ICMP Telnet TFTP AutolP DHCP HTTP and SNMP read only for network communications 3 TCP UDP and Telnet for connections to the serial port 4 TFTP for firmware updates Q Do I need a compiler for XPort A You only will need a compiler for XPort if you are using the de
18. velopment kit to create custom firmware The code is written to use a standard Borland Compiler For more information on Borland please visit their website at http Awww borland com Q Does the XPort support encryption A Yes there are two versions of the XPort product one with and one without encryption To obtain XPort products with encryption you must order model number XPort SE XPort Frequently Asked Questions 2 of 10 910 812A Q What type of encryption is supported A XPort currently supports Rijndael encryption The XPort implementation of Rijndael is 128 bit Q What is the latest version of the XPort Installer A As of this writing Feb 2003 the latest version of the XPort Installer is v3 2 To verify you have the most current version check our ftp site at ftp ftp lantronix com pub XPortInstaller Or check our web site http www lantronix com support download index html The file name is XPort Installer exe Q How do find information on firmware features bug fixes known bugs etc A Information on features bug fixes and known bugs can be found in the release notes Release notes are located on our ftp site at Release Notes ftp ftp lantronix com pub XPort Q What is the latest firmware version for the XPort A Clarify you have the latest version please check our WEB amp FTP sites Download information is as follows XPort non encrypted via ftp Download Binary Firmware File via FTP ftp ftp lantronix
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