XTREME VALUE TOWER SERIES (XVT) USER`S MANUAL
Contents
1. EHE 120 VAC 80 138V at 100 load 60 138V at 40 load 50 60 Hz auto sensing True on line Double conversion Input PF correction 50 60 Hz auto sensing Linear lt 5 non Linear S 10 Sine wave zero transfer time Start on Battery Yes Overload Capacity 110 150 for 30 sec gt 150 for 200 msec Crest Factor 3 1 at full load Battery Type UPS 3 12V 9 36 4 12V 7 2 AH 48V 8 12V 7 2 96V Backup Time 7 11 min internal batteries to 18 hours using External Battery Packs EBP Battery Type EBP es els nal zd 2 strings of 8 12V 7 2 AH 96V Recharge Time lt 8 hours to 90 31 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Shipping Weight 50 7 Ibs 68 4 Ibs 9555 93 7 Ibs Receptacles 6 NEMA 5 15R 1 NEMA L5 20R 1 NEMA L5 30R 4 NEMA 5 20R 4 NEMA 5 20R Communication RS 232 or SNMP optional card Interface Included in box UPSILON CD horizontal brackets 5 1 brackets manual 6ft DB9 cable ENVIRONMENT Operating 0 40 C 32 104 F Temperature lt 50dba at one meter 6000 ft 1830 m above sea level WARRANTY Three years electronics One year batteries APPROVALS UL cUL FCC INDICATORS amp ALARMS Input output voltage amp frequency on line mode back up mode battery capacity LCD Visual Display load level Audible Alarm Beep every 4 sec on batte2. download the user manual e Install Netility from the AutoRun menu e Connect a network cable from the PC to the SNMP card e Run Netility program and it will auto search and list available NetAgents SNMP card e Highlight and click Configure to change the network settings the NetAgent discovered e Disconnect the cable to the PC and connect the SNMP card to your network e Access the SNMP card via the network and make configuration changes using the manual downloaded previously 23 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS NOTE PLEASE VERIFY AUTOMATIC SHUTDOWN TIME PARAMETERS IN THE SETTINGS SECTION FOR YOUR SPECIFIC INSTALLATION 9 After charging is complete connect the loads to the UPS while monitoring the load levels via the UPS LCD or via the software Do not connect any devices that have the possibility of overloading the UPS Refer to the Troubleshooting section and or Technical Support with any problems during setup USER S OPERATIONS The only operations that users are permitted to do are e Turning the UPS unit ON or OFF e Operating the user interfaces e Connecting data interface cables e Changing the batteries All such operations are to be performed exactly as instructed in this manual The greatest care possible must be taken for any of these operations and any change thereof may prove very hazardous to the operator On
3. y s ATTACH UPS EAR ONTO U BAR WITH SCREWS ON BOTH LEFT amp RIGHT SIDES Note Any external Battery Packs must be installed next to or under the UPS Please refer to Appendix A Battery Pack User Guide for more information when installing these 21 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS INITIAL CONNECTION AND STARTUP Ensure that the UPS and optional battery packs are mounted correctly and the UPS is disconnected from input power before proceeding 1 Connect external battery packs option CAUTION CONNECT ONLY BATTERY PACKS PROVIDING THE SAME DC VOLTAGE AS THE UPS PLEASE DOUBLE CHECK LABELING ON THE UPS AND BATTERY PACKS TO ASSURE PROPER VOLTAGES ARE CONNECTED CONNECTING THE INCORECT BATTERY PACK TO THE UPS MAY RESULT IN DAMAGE TO THE UPS AND OR BATTERY PACK THAT WILL VOID THE WARRANTY e Ensure that the UPS is disconnected from AC input and is off while connecting the External Battery Packs Ensure all battery breakers are in the OFF position e Remove the covers on the UPS Connect the battery cable that comes with the External Battery Pack between the External Battery Pack to the UPS e Secure the DC battery cable to the rear of the UPS and the rear of the by using x 8 screws provided 2 each per connector end e Connect the 5 15P from the to an input AC utility source per speci
4. Allow a margin for future expansion or calculation inaccuracies from measured power requirements e Backup time required will indicate the battery size needed If the load is less than the UPS nominal power rating then actual backup time is longer e The following options are available o Extended Battery Packs NXRT EBP1 for 1000 NXRT EBP2 for 1500 NXRT EBP3 for 2000 3000 o Connectivity Options SNMP WEB card o Xtreme Power Distribution Units XPDU See the Specification section of this manual for additional model information 7 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS BATTERY INTERNAL COMMUN I CAT TON REPO SOCKE ae SLOT SW TCH pz NE OUTPUT INPUT INPUT FAN COMEUN CATION SOCKET BREAKER SOCKET INTERFACE NXRT 1000 REAR VIEW INPUT INTERNAL COMMUNICATION BREAKER oe REPO sWiTCH OUTPUT BATTERY INPUT FAN COKFKFUNICAT ION SOCKET SOCKET INTERFACE NXRT 1500 REAR VIEW OUTPUT INTERNAL COMMUNI GAT ION SOCKET SNMP SLOT REPO INTERFACE COMMUNI GAT IUN QUTPUT HIGH CURRENT INPUT AG INPUT BATTERY SWITGH BREAKER OUTPUT SOCKET BREAKER SOCKET NXRT 2000 REAR VIEW 8 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS OUTPUT INTERNAL COMMUNICATION SOCKET SAWP SLOT INTERFACE COMMUNICATION QUT PUT HIGH CURRENT INPUT AG INPUT BATTERY SW i TOH BR
5. CAUTION UPS having Internal Batteries Risk of electrical shock Hazardous live parts inside this unit are energized from the battery supply even when the input AC power is disconnected CAUTION No User serviceable Parts Risk of electrical shock do not remove cover No user serviceable parts inside Refer servicing to qualified service personnel CAUTION Non isolated Battery supply Risk of electric shock battery circuit is not isolated from AC input hazardous voltage may exist between battery terminals and ground Test before touching WARNING Fuses To reduce the risk of fire replace only with the same type and size of fuse WARNING unit intended for installation in a controlled environment CAUTION po not dispose of batteries in a fire the battery may explode CAUTION po not open or mutilate the battery released electrolyte is harmful to the skin and eyes CAUTION A battery can present a risk of electric shock and high short circuit current The following precaution should be observed when working on batteries e Remove watches rings or other metal objects e Use tools with insulated handles To reduce the risk of electric shock disconnect the UPS from the main supply before installing a computer interface signal cable Reconnect the power cord only after signaling interconnections have been made Servicing of batteries should be performed or supervised by personnel with knowledge of batteries and the r
6. CONVERSION Network Xtreme Rack Tower Series NXRT User s amp Installation Manual Xtreme Power Conversion Corporation NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Table of Contents IMPORTANT SAFETY INSTRUCTIONS 4 INTRODUCTION a EGO eio ere ree 6 PRODUCT DESCRIPTION 6 SYSTEM CONFIGURA TION isss 7 DETERMINING THE POWER REQUIREMENTS OF YOUR EOUIPNIEDN T recorder 12 HARDWARE INSTALLATION GUIDE 12 RACK MOUNT INSTALLATION STEPS 19 INITIAL CONNECTION AND 5 22 USERS OPERATIONS 55 3 u UIS EIU UI SE DE SEM EL SAU EE IM U rM USE 24 ZROUBEPSHOCOHNINU 29 SEUBCIPICA TIO 31 SHIPPING LIS oe 34 OBTAINING SERVICE iir 35 XTREME POWER CONVERSION XPC CORPORATION LIMITED WARRANTY uuu tne ttn I a eoo Seria ecce etae tea nio a 36 APPENDIX A EXTENDED BATTERY PACK USER GUIDE 37 Thank you for selecting this uninterruptible power supply UPS It provides you with protection for connected equipment Please read this manual before installing the NXRT Serie
7. 3 seconds to turn on the UPS The UPS should now start its inspection of the internal functions main synchronization and inverter startup Then power should start to be supplied via the outlets Once turned on the UPS will perform a self test function when the yellow LED turns to green LCD displays on line and means UPS is working in utility mode 7 Configure the local monitoring software if desired e Insert the UPSilon 2000 CD included with UPS packaging into the CD ROM of the local computer Select Install program from the Autorun menu and choose for the correct operating system Follow the setup instructions Enter the product key when prompted The software key is found on the CD cover Click finish when prompted The UPSILON icon will appear in the system tray of the desktop near the system clock Double click this icon to enlarge the program window Connect the RS232 cable included in the UPS packaging to the Computer and UPS Communication should start momentarily If it does not click on Settings up on the UPSilon toolbar then select a different Comport until communication is established e Click on Manual in the UPSILON toolbar for further software configuration NOTE PLEASE VERIFY AUTOMATIC SHUTDOWN TIME PARAMETERS IN THE SETTINGS SECTION FOR YOUR SPECIFIC INSTALLATION 8 Configure the optional NetAgentll SNMP card if installed e Insert the NetAgent Utility CD included with SNMP packaging into
8. Button on the front panel of the the DCoutput from the is normal when the Battery Test LED is illuminated Prior to connecting EBP s test each EBP to assure proper operation Extended Battery Pack Operation The NXRT UPS System can be connected to multiple extended battery packs to increase the runtime when connected to the UPS supporting the load Most UPS Systems are limited to one or two external battery packs because the UPS is responsible for the recharging and does not have the recharge capacity to handle the additional batteries to a full recharge The NXRT UPS System overcomes this limitation by equipping each extended battery pack EBP with its own charger providing the user a way to achieve significantly more battery backup time Not all of the AC input power cords for the EBP s need to be connected to AC the more you connect the faster the recharge of the batteries 1 The DC Circuit Breaker on the rear of the connects and disconnects the DC bus voltage from the EBP to the UPS The DC Circuit Breaker will also trip to the OFF position in the event of an over current condition in the EBP sua pena Fa ul EPB2 REAR VIEW 41 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 2 The EBP s use a cable shipped with each EBP to daisy chain together additional EBP s to the first EBP being
9. Special Symbols The following symbols used on the UPS warn you of precautions RISK OF ELECTRIC SHOCK Please observe the warning that a risk of electric shock is present CAUTION REFER TO OPERATOR S MANUAL Refer to the operator s manual for additional information such as important operating and maintenance instructions SAFE GROUNDING TERMINAL Indicates primary safe ground LOAD ON OFF Pressing the button turns on off the output receptacles and the indicator light c P P 8 RJ45 RECEPTACLE receptacle provides network interface connections and telephone or telecommunications equipment should not be plugged into it bd Please do not discard of the UPS or the UPS batteries as the UPS may have valve regulated d lead acid batteries Please recycle batteries appropriately 5 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS INTRODUCTION The information provided in this manual covers single phase 1000 3000 VA uninterruptible power systems their basic functions operating procedures options available and emergency situations It also includes information on how to ship store handle and install the equipment Only detailed requirements of the UPS units are described herein and installation must be carried out in accordance with this manual Electrical installation must also carefully follow local legislation and regulations Only qualified personnel should conduct the
10. YOU ONLY CONNECT THE EBP TO LIKE EBP s OR UPS INDICATED ABOVE DC VOLTAGES ARE MARKED ON BOTH THE UPS AND THE MAKE SURE THEY MATCH CAUTION CHECK VOLTAGE PACK BEFORE OSS CAUTION LABEL ON EBP CABLE CONNECTORS PLEASE CHECK VOLTAGES CAREFULLY 38 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Extended Battery Pack Configuration INPUT BATTERY INPUT BREAKER SOCKET FAN SOCKET BATTERY BREAKER EXTENDED BATTERY PACK 1 EBP1 FOR NXRT 1000 ATTE BATTERY BREAKER SAcker INPUT BREAKER INPUT SOCKET EXTENDED BATTERY PACK 2 EBP2 FOR NXRT 1500 39 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS BATTERY BATTERY BREAKER SOCKET FAN INPUT BREAKER INPUT SOCKET EXTENDED BATTERY PACK 3 EBP3 FOR NXRT 2000 3000 CHARGING LED kawa BATTERY TEST LED Lr 40 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS LED Description The Charging LED GREEN indicates that the battery charger in the Extended Battery Pack is charging normally with the AC power cord attached to the Battery pack The Battery Test LED GREEN indicates that the DC output of the Extended Battery Pack EBP is normal To perform the Battery Test e switch the breaker on the rear of the to ON position e press the Battery Test
11. a fire as it may explode Follow all local ordinances regarding proper disposal of batteries CAUTION po not open or mutilate the batteries Released electrolyte is harmful to skin and eyes and may be toxic CAUTION Although the battery system voltage is only 12VDC and 24VDC the battery can present a high risk of short circuit current and electrical shock The short circuit current capability of the battery is sufficient to burn wire or tools very rapidly producing molten metal Observe these precautions when replacing the battery Remove all watches rings or other metal objects Only use tools with insulated handles Do not lay tools or metal parts on top of battery or any terminals Wear protective eye wear goggles rubber gloves and boots Disconnect the charging source before connecting or disconnecting the battery terminals S Ds Determine if the battery is inadvertently grounded If inadvertently grounded remove the source of the ground Contact with a grounded battery can result in electrical shock The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance applicable to a UPS and a remote battery supply not having a grounded circuit 26 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS m HI 1 Remove plastic front cover Locate the battery tray on
12. breaker 3 If the power requirements of your equipment are listed in values other than Volt Amps convert Watts W or Amps A into VA by doing the calculations below Note The equation below only calculates the maximum amount of VA that the equipment can use not what is typically used by the equipment at any given time Users should expect usage requirements to be approximately 6096 of the value to estimate power requirements Watts W x 1 43 VA or Amps A x 120 VA Add the totals for all of the equipment and multiply this total by 0 65 to calculate actual power requirements Note Many factors can affect the amount of power that your computer system will require The total load that you will be placing on the battery powered outlets should not exceed 8596 of the UPS capacity HARDWARE INSTALLATION GUIDE Inspect the UPS upon receipt The packaging is recyclable keep it for reuse or dispose of properly Safety Information Information presented here is vital to all personnel Please read all Safety information Storage and Transportation 12 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Please handle the UPS and associated equipment with extreme caution since a high amount of energy is contained in the batteries Always keep the unit in an upright position as marked on the packaging and never drop the unit Please adhere to the following instructions if the UPS is n
13. com Please have the following information available BEFORE calling the Technical Support Department moo em Your name and address The serial number of the unit Where and when the unit was purchased All of the model information about your UPS Any information on the failure including LED s that may or may not be illuminated A description of the protected equipment including model numbers if possible A technician will ask you for the above information and if possible help solve your problem over the phone In the event that the unit requires factory service the technician will issue you a Return Material Authorization number RMA If you are returning the UPS to Xtreme Power for service please follow these procedures 1 4 Pack the UPS its original packaging If the original packaging is no longer available as the Technical Support Technician about obtaining a replacement set of packaging material It is important to pack the UPS properly in order to avoid damage in transit Never use Styrofoam beads for a packing material Include a letter with your name address daytime phone number RMA number a copy of your original sales receipt and a brief description of the problem Mark the RMA number on the outside of all packages Xtreme Power cannot accept any package without the RMA number marked on the outside of the boxes Return the UPS by insured prepaid carrier to the address provided by th
14. connected to the UPS in the appropriately labeled connector or for connecting the first EBP to the UPS us HBAS EBP DT J i F a 5 daisy chain to UPS or other 3 The AC input cord is for connecting AC utility to operate the Charger contained in each EBP 42 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS EBP s daisy chain to UPS or other 4 The input AC Circuit Breaker will trip to the OFF position in the event that the internal EBP charger draws excessive current Extended Battery Pack Installation CAUTION Extended Battery Pack EBP Installation should be performed by qualified service personnel 1 Verify that the DC circuit breaker on the rear panel of the EBP is in the OFF position 2 Turn the UPS OFF and disconnect the UPS Input Cord from the AC wall outlet 3 Remove the EBP connector cover from the UPS rear panel 4 Connectthe external DC battery cable from the EBP to the appropriate connector on the UPS 43 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 5 Secure the DC battery cable to both the rear of the UPS and the rear of the EBP by using M3x8 screws provided 2 each per connector end 6 Repeat the above procedure for testing and securing each additional EBP required CAUTION Do not use extension cords when connect
15. user to identify which variable information is being displayed e Input e Output e Battery Load e Temperature Line Three This is a graphics section with load graphics on the left and battery graphics on the right The failure icon will appear in this section when a failure occurs 10 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Line Four This indicates the status of the UPS e ONLINE utility mode e ON BATT battery mode e ON BPS bypass mode e UPS OFF standby mode RS 232 Standard Interface The RS 232 interface uses a 9 pin female D sub connector Information provided includes data about utility load and the UPS The interface port pins and their functions are identified in the following table 99000 YIT PIN FUNCTIONS 1 4 6 7 8 NOT USED 2 TRANSMIT 3 RECEPT oo o 5 6 9 j REMOTEWAKEUP CAUTION MAX RATED VALUES 12VDC SNMP Communications Option The UPS provides an intelligent slot for internal or external network card This special intelligent network card can be compatible with popular software and hardware found on the web and in operating systems It can support operating systems such as HP Open View IBM Netview SUN Netmanager etc This enables the UPS to provide instant UPS and power information over the network Please contact your reseller for additional details Notes The UPS can be monitored through the RS232 interface
16. EAKER OUTPUT SOGKET BREAKER SOGKET 3000 REAR VIEW LED Green light LED Yellaw light LED Erd light E Ld 1 F O 1 D A A A A a e i 6 isl NXRT FRONT CONTROL PANEL LED Description The UPS has three LED s on the front control panel These LED s allow the user to quickly understand if any action is needed Red LED If this LED is illuminated it indicates a fault and the UPS will have no output Faults that would indicate this alarm condition include e Overload e Inverter fault e BUS fault e Over temperature fault 9 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Yellow LED If this LED is illuminated it indicates the user needs to take some action and included e UPS Bypass Mode e Batteries Overcharged e Charger fault e Fan fault e Batteries discharged to low voltage level Green LED If this LED is illuminated it indicates that everything is normal and the UPS is being powered by incoming AC utility or by the batteries LCD Descriptions There are four lines of information in the LCD display Each line provides specific information related to the unit status and or operation Line information will be described from top to bottom with the top being line one Line One Provides data in to numeric sections with the data corresponding to the applicable category in line one and two Line Two Allows the
17. Off Button Function Button Inquiry Button Turning Off the UPS when connected to an AC source e Press and hold the ON OFF button for more than 3 seconds to turn off the UPS This means the internal inverter has been deactivated e The unit will run a self test prior to the deactivation of the inverter e green LED will be off and the yellow LED will be on The LCD display will indicate On BPS which means the UPS in providing no output Starting the UPS from a DC source cold start e Assure that the UPS has fully charged batteries and the internal battery pack is connected e Assure that there is no AC input power source and or the unit is not plugged into an outlet e Press and hold the ON OFF button for three seconds 24 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS e turned on the UPS will perform a self test function when the yellow LED turns to green LCD displays On Batt the UPS is now functioning in DC mode Turning Off the UPS when in DC Mode e Press and hold the ON OFF button for more than seconds to turn off the UPS This means the internal inverter has been deactivated e During the shutdown period the UPS will run a self test Once the self test has been completed assuming there is still no AC input the LCD will no longer display information This indicates the UPS has no output Self Test Operation Please refer to the three operatin
18. SER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Wall mounted Installation Steps B B B B NXRT 1000 NXRT 1500 NXRT EBP1 NXRT EBP2 Use M5 x 12 screws on places marked with letter B NXRT 2000 NXRT 3000 NXRT EBP3 Use M5 x 12 screws on places marked with letter B 17 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 19 Rack mount using 5 in 1 bracket NXRT 1000 NXRT 1500 NXRT EBP1 NXRT EBP2 Use M5 x 12 screws on places marked with letter B NXRT 2000 NXRT 3000 NXRT EBP3 Use M5 x 12 screws on places marked with letter B 18 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS RACK MOUNT INSTALLATION STEPS UPS Rail Installation Instructions to 19 Cabinet 1 S 2U EAR FOR UPS OR EBP MOUNING IN CABINET EXPANDABLE RAIL FOR UPS OR EBP MOUNTING IN CABINET MOVEABLE NUT FOR MOUNTING RAIL KIT IN CABINET 19 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 4 UPS FRONT VIEW AFTER INSTALLING 20 EARS ASSEMBLE THE RAIL ONTO THE CABINET U BAR WITH SCREWS AT FRONT amp BACK USING MOVABLE NUTS 20 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 22 PUSH THE UPS INTO THE CABINET VIA THE RAIL FROM THE FRONT 22
19. d 4 Fault has occurred inside the UPS Type of fault and fault code displayed on LCD 29 What You Should Do Verify that utility voltage and frequency is within acceptable range If so contact support Check wiring of input to UPS reversed wiring etc Rewire if necessary Check UPS batteries If necessary reconnect batteries wait 12 hours to charge or replace defective batteries Reset circuit breaker 1 If batteries are undercharged let UPS charge batteries at least 12 hours 2 After charging if runtime is still insufficient replace with new batteries 3 Reduce output load to lengthen runtime 1 Depress the On Off button for at least three seconds 2 Make sure the batteries are connected and the connector on the battery cartridge is mated correctly 3 Plug the UPS in remove all loads and allow to charge for 12 hours 4 Contact dealer for service details Review abnormal process information table listed below in this manual and take appropriate action If problem does not resolve contact supplier for service and provide error code s NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS LCD FAULT CODES BAT MODE OVERHEAT 33 6 08 02 OVERLOAD B 09 FANFAULT 36 28 38 11 30 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS SPECIFICATIONS emo oem
20. down avoiding battery damage When the input AC voltage returns the UPS will automatically return online to recharge the batteries As shown in fig 1 block diagram e Aninput filter reduces transients on the incoming utility e maintain full battery charge the AC input power is rectified and regulated in the rectifier feeding power to the battery converter and inverter e DC power is converted AC in the inverter passing it on to the load e Power is maintained from the battery during a power failure e The converter increases voltage appropriately for the inverter 6 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Filter Monitoring panel Control EN _ 8 Chargers Monitoring battery f Swilcn Figure 1 Block Diagram Diagnostic Tests When the UPS is started a diagnostic test is automatically executed checking the electronics and batteries reporting any problems on the LCD display A diagnostic test can also be performed manually from the front panel at any time SYSTEM CONFIGURATION The UPS device and the internal batteries make up the system Depending on the site and load requirements of the installation certain additional options are available for the solution Planning a UPS system the following should be taken into consideration e total demand of the protected system shall dictate the output power rating VA
21. e Technician Refer to the Warranty statements in this manual for additional details on what is covered 35 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS XTREME POWER CONVERSION XPC CORPORATION LIMITED WARRANTY Xtreme Power Conversion XPC Corporation warrants Xtreme Power Conversion equipment when properly applied and operated within specified conditions against faulty materials or workmanship excluding batteries for a period of three years for NXRT Series products from the date of purchase XPC Corporation warrants internal batteries for a period of one year from the date of purchase For equipment sites within the United States and Canada this warranty covers repair or replacement at the sole discretion of XPC Corporation The customer is responsible for the costs of shipping the defective product to XPC Corporation XPC Corporation will pay for ground shipment of the repaired or replacement product This warranty applies only to the original purchaser If equipment provided by XPC Corporation is found to be Dead on Arrival DOA XPC Corporation will be responsible for the costs of shipping product to and returning equipment from the customer in a timely manner as agreed to with the customer once the customer has requested and received a Return Material Authorization RMA number DOA equipment is defined as equipment that does not properly function according to user documentation w
22. equired precautions Keep unauthorized personnel away from batteries These UPS units are extremely heavy Do not install the UPS in a rack or enclosure by its front two ears only Adjustable rack rails are required for this type of installation The instructions contained within this safety manual are deemed important and should be closely followed at all times during installation and follow up maintenance of the UPS and batteries 4 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS CAUTION The unit has a dangerous amount of voltage If the UPS indicator is on the unit s outlets may have a dangerous amount of voltage even when not plugged into the wall outlet because the battery may continue to supply power Care should be taken to undertake installation indoors free from electrically conductive particles which are under temperature and humidity control in order to reduce the risk of electric shock It is best to disconnect the device using the power supply cord Ensure that the equipment is placed in a position near the outlet where easily accessible Except for replacing the batteries all servicing on this equipment must be carried out by qualified service personnel Before conducting any maintenance repair or shipment first ensure that everything is turned off completely and disconnected For additional safety instructions please use the Safety Manual as a reference
23. fications e Connect a second battery pack to the first the same fashion if more than one is to be installed e Refer to Appendix A Battery Pack User Manual for more details 2 Connect SNMP card option e Remove the two screws securing the SNMP cover plate on the rear of the UPS and slide the SNMP NetAgentll card into the slot Secure the card into the slot with the two screws previously removed 3 Close the battery breakers on the Optional battery packs if installed Connect the AC input cable to the UPS and connect the other end to an approved grounded outlet Once the UPS has been connected to an AC power source the internal charger will start charging the UPS batteries at this point the yellow LED is illuminated and the LCD displays UPS OFF In this state the output voltage is zero which means UPS has no output Please realize that although you may start using the UPS immediately maximum back up time will still not be available so it is recommended to charge the batteries for a minimum of 6 hours before use 5 Program the UPS for the correct number of battery packs This can be set on the front of the UPS when the battery parameters are displayed on the LCD using the inquiry button 22 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 6 Start and configure the UPS On Off Button Function Button Inquiry Button e Press and hold the ON OFF button for more than
24. g buttons on the front panel of the UPS e Confirm the UPS is in Utility Mode e Press and hold the Function button for a minimum of two seconds e The self test will last for 10 seconds during this time the LED s will be lit a sequential repeating fashion Audible Alarm silence in DC Mode or Fault Mode When the UPS is DC Mode the audible alarm will sound every four 4 seconds Press and hold the Function Button for a minimum of two 2 seconds to disable the audible alarm e When the UPS is in Fault Mode the audible alarm will continuously sound Press and hold the Function Button for a minimum of two 2 seconds to disable the audible alarm 25 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS BATTERIES The life of batteries used in these UPS products is estimated at 3 6 years depending on level of usage Once the battery is no longer useful and must be replaced please contact service personnel for assistance REPLACING THE BATTERY QUALIFIED SERVICE PERSONNEL ONLY CAUTION Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of Qualified Service Personnel knowledgeable of batteries and their precautions CAUTION use only the specified type of battery See your dealer for replacement batteries CAUTION rne battery may present risk of electrical shock Do not dispose of batteries in
25. hen initially received and connected in conjunction with proper procedures as shown in the user documentation or via support provided by XPC Corporation personnel or authorized agents This warranty shall be void if a the equipment is repaired or modified by anyone other than XPC Corporation or a XPC Corporation approved third party b the equipment is damaged by the customer is improperly used or stored is subjected to an adverse operating environment or is operated outside the limits of its electrical specifications or c the equipment has been used or stored in a manner contrary to the equipment s operating manual intended use or other written instructions Any technical advice furnished by XPC Corporation or a XPC Corporation authorized representative before or after delivery with regard to the use or application of Xtreme Power Conversion equipment is furnished on the basis that it represents XPC Corporations best judgment under the situation and circumstances but it is used at the recipient s sole risk EXCEPT AS STATED ABOVE XPC Corporation DISCLAIMS ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT AS STATED ABOVE IN NO EVENT WILL XPC Corporation BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Xtreme Power Conversion EQUIPMENT including but not limited to any costs lost profits or revenue loss of equip
26. ing input AC power to UPS or EBP s 7 Move the DC circuit breaker on the rear of each to the ON position At this point the UPS will need to be started 8 If the are plugged into an AC source and properly installed the internal batteries will be charged when acceptable voltage is present EBP s must be charged for a minimum of 6 hours for full battery time NOTE If the EBP is going to be out of service or stored for six months or longer the batteries must be recharged for at least 36 hours every six months Extended Battery Q amp A 1 Which EBP s do connect to an AC input source e t is possible to plug in every into an AC input source The more connected the faster the recharge time It is recommended that every third EBP be connected to incoming AC utility to properly charge the batteries in a complete system Leaving too many chargers connected may cause an over charge situation which could damage the batteries 2 Which LED s are supposed to be lit on the front of each EBP e When is connected to AC input source and the unit is charging a GREEN LED on the front of the EBP will be illuminated 3 Are any LED s on the front of the EBP supposed to be lit if it is not connected to an AC input source e No The UPS and or the EBP s that are plugged into an AC input source are responsible for charging the entire system The EBP is still working and has the capability of providi
27. ment loss of use of equipment loss of software loss of data cost of substitutes or claims by third parties Purchaser s sole and exclusive remedy for breach of any warranty expressed or implied concerning Xtreme Power Conversion equipment and the only obligation of XPC Corporation under this warranty shall be the repair or replacement of defective equipment components or parts or at XPC Corporations sole discretion refund of the purchase price or substitution of an equivalent replacement product 36 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS APPENDIX A EXTENDED BATTERY PACK USER GUIDE Estimated Run Time for UPS with Extended Battery Packs wars ues jem Gere esr Gee 1500 wa o a ow mm 3000 Note for estimated run times using more than 5 EBP s contact Xtreme Power Conversion at support xpcc com 37 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS CAUTION it is very critical to connect the correct voltage EBP with the UPS intended EBP1 is for NXRT 1000 EBP2 is for NXRT 1500 EBP3 is for NXRT 2000 3000 CONNECTING THE INCORRECT BATTERY PACK TO THE UPS MAY RESULT IN DAMAGE TO THE UPS AND OR BATTERY PACK WILL VOID THE WARRANTY All EBP s have a different DC voltage configuration intended only for the UPS s listed above PLEASE DO NOT MIX EBP s AND MAKE SURE
28. ng DC voltage when needed No LED on the front bezel will be illuminated 4 The EBP is connected to an AC input source why does the LED on the front of the EBP turn ON and OFF intermittently and does this mean this EBP is not working e GREEN LED on the front of each indicates that the charger contained in the is charging Under certain conditions when the batteries are 10096 charged the charger in the EBP will shut off and the LED will no longer be illuminated This is normal operation for the EBP The EBP is working properly 44 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 5 Why don t the LED s on each EBP connected to an AC input source turn ON and OFF at the same time e charger on each functions independently from the others One charger may be charging while another one might be at 10096 and the charger turned off This is normal operation of the EBP 45
29. or the SNMP card but only one way at a time The user can choose RS232 or SNMP communications through the communications switch on the rear panel of the UPS RS232 is chosen if the switch is depressed to the RS232 position and SNMP is chosen if the switch is depressed to the SNMP position When there are two or more monitored pieces of equipment the ground of each piece of equipment should be shared The SNMP card is configured as DHCP by default IP setting 11 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Remote Emergency Power Off REPO Port A customer supplied switch located remotely can be used to open the REPO connection and allows the UPS output receptacles to be switched off Since the REPO shuts down the equipment immediately orderly shutdown procedures are not followed by any power management software The UPS will have to be manually restarted in order to regain power to the outlets on the UPS DETERMINING THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Make sure the total Volt Amp VA requirements of your connected equipment does not exceed the maximum VA rating for the UPS The maximum VA ratings are shown in the Specifications section of this document 2 Ensure that the equipment plugged into the battery powered outlets does not exceed the UPS rated capacity If UPS rated capacities are exceeded an overload condition may occur and cause the UPS to shut down and trip the circuit
30. ot installed immediately e Store the equipment as is in its original packing and shipping carton Donot store in temperatures outside the range of 15 C to 25 C e Ensure that the equipment is fully protected from wet or damp areas and from moist air In order to maintain the batteries the UPS should be recharged every 6 months for at least 8 hours If flammable substances such as gases or fumes are present or if the room is airtight a hazardous situation may exist in which no electrical equipment should be operated The instructions in this manual explain how to install the UPS safely Not acknowledging such electrical hazards may be fatal keep this manual for future reference WARNING It is strongly recommended that the UPS cabinet not be opened as components have very high voltage and touching those components may be fatal Only a qualified technician or authorized agent may service the unit The UPS unit s output receptacles carry live voltage even when not connected to an input voltage source The UPS has its own internal energy source Environment Ensure that all environmental concerns and requirements are met according to specifications listed in this document otherwise the safety of installation personnel cannot be guaranteed and the unit may malfunction Ensure that you remember the following when locating the UPS system and battery options e Avoid extremes of temperature and humidity Maximum batte
31. ry UPS Fault Continuous beeping sound and LCD display 32 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS _ emm rmm ua LITT HN BATTERY Battery Type sealed non spillable maintenance free valve regulated lead acid ma man mem ms mem onem CN EXTENDED BATTERY mE BACK MODELS NXRT EBP1 NXRT EBP2 NXRT EBP3 WARRANTY Warranty Three years electronics One year batteries APPROVALS North America UL cUL FCC INDICATORS amp ALARMS LED Visual Display Charging LED Battery test LED 33 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS SHIPPING LIST 1 1 UPS 1 User s and Installation Manual 1 6 ft RS232 cable 1 UPSILON CD monitoring software 2 sets of 5 in 1 mounting brackets m INE ur 1 set of horizontal mounting brackets 34 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS OBTAINING SERVICE If the UPS requires Service 1 Usethe TROUBLESHOOTING section in this manual to eliminate obvious causes Verify there are no circuit breakers tripped Call your dealer for assistance If you cannot reach your dealer or if they cannot resolve the problem call Xtreme Power Conversion Corp Technical Support at 800 582 4524 Technical support inquires can also be made at support xpcc
32. ry life can be attained with recommended temperature range of 15 C to 25 C e Provide protection for the equipment from moisture e Space and ventilation requirements must be met Ensure there is 100mm behind and 50mm on the sides of the UPS for proper ventilation e Ensure that the front of the UPS remains clear for user operation 13 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Installation Standard brackets 2U 5IN 1 BRACKET FOR NXRT 1000 NXRT 1500 EBP1 amp EBP2 3U 5 IN 1 BRACKET FOR NXRT 2000 NXRT 3000 amp EBP3 14 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS 19 Cabinet Ear Installation NXRT 1000 NXRT 1500 NXRT EBP1 NXRT EBP2 Use x 6 screws on places marked with letter NXR T 2000 NXR T 3000 Use x 6 screws on places marked with letter 15 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS Vertical Installation Steps wa rr lt u Ll kas s f d z i 1000 NXRT 1500 NXRT EBP1 NXRT EBP2 Use M4 x 6 screws on places marked with letter NXRT 2000 NXRT 3000 NXRT EBP3 Use M4 x 6 screws on places marked with letter A 16 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 U
33. s UPS models NXRT 1000 NXRT 1500 NXRT 2000 and NXRT 3000 as it provides important information that should be followed during installation and maintenance of the UPS and batteries allowing you to correctly set up your system for the maximum safety and performance Included is information on customer support and service if it is required If you experience a problem with the UPS please refer to the Troubleshooting section in this manual to correct the problem If the problem is not corrected please collect information so that the Technical Support personnel can more effectively assist you 2 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS EMC Statements FCC Part 15 Notice Pursuant to section 15 of the FCC rules this product has been tested and thereby complies to the conditions of a Class B NXRT 1000 NXRT 1500 and Class A NXRT 2000 NXRT 3000 digital device which have been established for offering sufficient protection against dangerous interference for installation in a residential area Installation and use of the equipment should comply with the instructions provided in order to avoid such interference due to the amount of radio frequency energy that is radiated and generated by the equipment In spite of this we cannot assure that a certain amount of interference may not occur in some installations If by turning on and off it can be deduced that your radio or television reception i
34. s found to be influenced by harmful interference from the equipment it is recommended to use one of the following preventive measures e Place the receiving antenna in a separate location or orientation e Ensure a greater distance is achieved between the receiver and the equipment e Ensure that your equipment is connected to an outlet on a separate circuit than the receiver e Contact a technician experienced with radio and TV or a dealer for further assistance ICES 003 This Class B Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES 003 Cet appareil numerique de la classe B respecte toutes les exigencies du Reglement sur le materiel brouilleur du Canada Declaration of Conformity Request Units labeled with a UL mark comply with the following standards and directives UL 1778 CAUTION shielded type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio or TV reception It is essential that only the supplied power cord be used Use only shielded cables to connect 1 0 devices to this equipment WARNING Any changes or modifications not expressly approved by the manufacturer of this device could void the user s authority to operate the equipment 3 NXRT 1000 NXRT 1500 NXRT 2000 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
35. se installations as failure to acknowledge electrical hazards could prove to be fatal PRODUCT DESCRIPTION Many different kinds of sensitive electrical equipment can be protected by an Uninterruptible Power Supply UPS including computers workstations process control systems telecommunications systems sales terminals other critical instrumentation etc The purpose of the UPS is to protect these systems from poor quality utility power complete loss of power or other associated problems Electrical interference exists in many forms causing problems in AC power from lightning power company accidents and radio transmission motors air conditioners and vending machines Protection of sensitive electrical equipment is vital to protect against power outages low or high voltage conditions slow voltage fluctuations frequency variations differential and common mode noise transients etc To prevent power line problems from reaching critical systems causing damage to software hardware and equipment malfunctions the UPS maintains constant voltage isolating critical load output and cleaning the utility AC power Double Conversion On Line Technology A double conversion on line technology UPS provides completely isolated clean uninterrupted single phase power to your critical systems while maintaining the batteries for their maximum potential In the event that the power failure lasts longer than the UPS backup time the UPS will shut
36. the right front side of the UPS 27 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS r 5050505050080 cerro o O O O 0 0 O O 0 gre eoo O O D O O O 0 O OO p GQ O 0 0 0 0 050 0 00 0 4 00fp 0 0 0 0 Remove the battery tray from the UPS 28 NXRT 1000 NXRT 1500 NXRT 2000 NXRT 3000 USER S MANUALUNINTERRUPTIBLE POWER SUPPLY UPS TROUBLESHOOTING Issue The Input letters in the second row of the LCD are flashing The Input letters in the second row of the LCD are flashing Battery Indicator Flashing Utility Normal UPS has no AC input Insufficient battery run time UPS will not start after pressing the On Off button Major fault detection by the UPS Audible Alarm Two Beeps per second at startup for 8 total seconds One beep per 2 minutes One beep per second Once every 4 seconds in DC mode Constant beep Alarm Description The Input Voltage or frequency may be beyond the normal acceptable range Possible mis wiring AC line and neutral line Batteries are undercharged disconnected or need to be replaced Possibility that circuit breaker on UPS has tripped On batt displayed on LCD 1 Insufficient time for button depression 2 UPS has no battery connected 3 Battery voltage is too low to power the loa
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