CSPage USER MANUAL
Contents
1. SM 19 TESTING 5 2 2 2 2 RR RESR RR RR RO su RR Rar sea 21 TESTING GSM MODEM wc ptem fo Ford altus oT dac bind UA 21 TESTING ALARM PAGING PROCEDURE 00 00 22 TESTING OPC AE SERVER wsectvnaincacdcantacurenentnavadncsausiadeecaccletmcskwsteiavedeawensmeseuesttataetueyatanmncies 24 OPERA TION PROCEDURES iicdcveciisicsccededcnsesncscieceneciincacecetaneiesdcdentnctied sumcdsinclanwseeiecccaswecenestinect 26 ROUTINE OPERATION 26 26 http www cs controls com 1 28 ES Fg CS CONTROLS Overview http www cs controls com Release 3 4 5 Issued May 1 2008 Introduction CSpage is an alarm management software product which can be used on Johnson Controls M3 M5 workstations VE800 or other OPC AE server It can provide BAS with direct and comprehensive alarm paging and notification capabilities CSpage also has a comprehensive roster shift feature CSpage includes 3 function modules 1 Alarm capturing module It is OPC AE client software which can get alarm event from BAS OPC AE server It can also support Metasys PMI Metahost and ADS ADX NAE55 serial printer port as alarm input 2 Paging objects processing module It s a2. msi file windows installation package file Check After proper installation you can find the CSpage exe software at Start gt Programs gt CSpage Connect the cable according to the modem manual Connect RS232 cable to the PC s COM port Connect antenna to the modem Insert the SIM card into the modem Make sure to take out the SIM card s password if any 4 There is no need to install any modem driver on the PC Configuration Procedures Run the CSpage by clicking the CSpage exe at Start gt Programs gt CSpage gt CSpage exe if C5Page 3 4 7 Main Normal Configuration Test Special Help Login Mame admin BAS Status False BAS AE Figure 1 CSpage Main User Interface 4 28 jan Release 3 4 5 Issued May 1 2008 Gg CS CONTROLS Table 1 Operation of main interface Function Implementation Run the CSpage by clicking the CSpage exe or from Start Start Programs CSpage CSpage exe From menu Main Login then key in login name and password The default login name is admin and password is 1234 Login The login password includes 2 levels Normal and Admin The Admin level can access all of the functions under menu Normal and Admin whereas Normal level can only access the functions under menu Normal The software has not been authonzed Installation Key YtmingbhTROgRW YUZTZYRZ Site Kew From menu Main Authorization then key in the site key The site key
3. AE f Metahost for PHI C Alm Printer Port Alarm A amp uta Purging Time minutes Incoming Alarm Black Time minutes gt gt Acknowledge 7 No Acknowledgement Acknowledgement will stop paging t Acknowledgement won t stop paging Black Recurred Alarm from Paging Save Cancel Figure 2 Global Parameter General Configuration Table 2 Global Parameter General Field Description Field Button Log Editor Date Format Protocol Type Alarm Auto Purging Time minutes Incoming Alarm Block time minutes Time Stamp Alarm Object Tag Number No acknowledgement http www cs controls com Description The text editor notepad or WordPad used for displaying log files Using WordPad is recommended since it can store more content The date format used in CSpage This data format will be used in log file and other situation The protocol used by CSpage to get incoming alarm The time in minutes of CSpage will wait before it purges the alarms object stored in WaitQ The time interval in minutes of blocking incoming alarm after the user clicks menu special gt Block Incoming Alarm Whether the alarm message received by user will include alarm occur time Whether the alarm message received by user will include alarm object name Whether the alarm message received by user will include alarm tag number Note Only No Acknowledgement scenario can dis
4. Command Alarm2 09 35 03 2 SENT 09 35 Jc Ahu_3 1 Command Alarmi 09 33 05 1 SENT vr For Help press F1 Figure25 Page Log file 27 28 a Fg CS CONTROLS Release 3 4 5 Issued May 1 2008 Table19 Page Log file Field Description Field TIME ALARM AT Mobile Tag ACTION RESULT Description The time when the action result occur Alarm name The time when the alarm occurs Mobile number or others A number to differentiate alarms Each newly occurred alarm will be assigned with on unique tag number The tag will be set to 0 when system boot up and increases the number with each of the new assignment Action or action result of the system Table20 Definition of action result field in PageLog file Content SYS DEL NO ACTIVE TEAM NO ACTIVE STAFF CREATE SENT RESENT PC DEL PC CLR USR ACK USR DEL http www cs controls com Description The alarm is deleted by system purge Alarm is defined in system but can t find an active team This is normally caused by no team is defined in Roster Schedule database Alarm is defined in system and has an active team but no active user can be found This is normally caused by no user is defined in Team interface or all of the users are in on leave period Alarm is captured and creates a WaitQ record in system Message has been sent out Message has been re sent out This is by retry action One alarm record in WaitQ is de
5. NT Version 4 0 with Service Pack 6 or later Microsoft Windows 98 Second Edition Recommended PC Platform Pentium class 1 GHz 512MB RAM Software Requirement 5 workstation or workstation or Other OPC AE Ole for Process Controls Alarms and Events 1 1 server Required Third Party Components 3 28 a Fg CS CONTROLS Installing Software Installing GSM modem CSpage Startup and Authorization http www cs controls com Release 3 4 5 Issued May 1 2008 GSM Global System for Mobile Communications modems which support AT commands GSM 07 05 for SMS E g o Siemens TC35 GSM modem or Siemens MC35i modem Installation Procedures Installation procedures include software installation and hardware installation The CSpage is programmed by net 2003 It needs to install dotNetFramework1 1 and Internet Explorer 6 0 SP1 before install CSpage Install 6 SP1 If your OS does not have IE6 SP1 install IE6 SP1 from IE60SP1 Install dotNetFramework1 1 Insert installation CD in CD driver and click dotNetFramework1 1 dotnetfx exe The installation may need some other system upgrading Follow the instruction to install necessary upgrading and run the installation again Install CSpage Click CSpage CSpage msi and follow the instructions Accept all of the default except select Install CSpage for every one The operator can also click Setup Exe if your OS doesn t support
6. OPC AE server these parameters on Global Configuration OPC AE need to be configured Please refer to CSpage for OPC AE for details http www cs controls com 7 28 a Fg CS CONTROLS Release 3 4 5 Issued May 1 2008 Table 4 Global Parameter OPC AE Field Description Field Button Node Name OPC AE Name Browse Server Category Type Severity Condition SubCondition Separator Save Cancel Description The computer name or IP address on which OPC server is located This is for DCOM Keep it blank if the OPC server is on the same PC as CSpage The name of OPC Alarms and Events server which will send alarm to CSpage It is recommended to use Browse Server button to get the exact name Browse the OPC AE servers available The operator can select one from the combo box The operator can also key in the OPC AE server name If ticked it will be added as part of Alarm name If ticked it will be added as part of Alarm name If ticked it will be added as part of Alarm name If ticked it will be added as part of Alarm name If ticked it will be added as part of Alarm name The separator in Alarm name between fields Save the setting to registry Cancel the setting Notes In normal application user needs only tick Condition and then the Alarm name format is Source Condition In situation that Condition is not enough to differentiate the alarm SubCondition can be ticked S
7. can get from CSpage support team by submitting the installation key copied from this interface tip site key is not easy to key in manually It is recommended to use soft copy or get by SMS from the GSM modem as in Figure 16 Authorization The software has been authomed Installation Key YtmingbhfTROgRWYUZTZYRZ Site Key Wtkhla tdRPMO eachbhg H If the operator doesn t get site key the CSpage also allows the operator to implement all of the configuration testing and other functions but the system will automatically close itself in 60 minutes The operator needs to re start the software by clicking the CSpage exe again From menu Main Logout Logout It is recommended that the operator should logout after finishing the configuration to prevent unauthorized operation by others From menu Main gt Exit and key in login name and Close password and the software will be closed http www cs controls com 5 28 a Fg CS CONTROLS Setting Global Parameters Admin gt Global Cfg Global Configuration Release 3 4 5 Issued May 1 2008 To setup global parameters the operator needs to login the system by admin level password default is Admin 1234 and then click menu General Duty Standby Alm Printer Port Metahost OPC AE SMS format Log File Log Editor pes Paging Msg Includes Time Stamp iw Tag Number Alarm Object Date Format MM dd pyyy E Protocol Type i OPC
8. control will be sent to data grid as a new holiday record One date can t be defined as both Holiday and Alternative Day otherwise an error message will be displayed and the definition will be canceled Add Alternative The date from the MonthCalendar control will be sent to data grid as a new alternative day record Button Save Save the modification to database and refresh the interface Cancel Cancel the modification Delete record Highlight the record and push Del button of keyboard http www cs controls com 20 28 jan Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS Testing Procedures CSpage includes 3 function modules alarm capturing paging objects processing and modem operation To simplify the T amp C 3 testing interfaces are designed to let operator test the function modules separately It is recommended that the operator conduct all three testing procedures before conducts whole system commissioning This testing is to make sure that the GSM modem SIM card and modem configurations are working properly To conduct the testing the operator needs to 1 Login the CSpage by Admin level password and configure the modem from modem interface Admin Modem Cfg as describe in Table 5 2 From Admin Global Cfg gt Acknowledge select radio button No Acknowledgement This will make sure that the operator can read the SMS GSM modem since other configuration will let the CSpage purge the SMS in m
9. database process which can assign correct roster team user information to the alarm and send the alarm object to the modem buffer at designed time 3 Modem module It s a process to send the alarm out by SMS Short Message System It includes SMS buffer and modem implementation software alarm from OPC AE server can be captured by the CSpage and send to a Roster or multi Rosters in special application The Roster will select an active team from the roster schedule by Weekday Holiday Alternative day and assigns the active team to this alarm An object then will be created with the information alarm name active team delay interval retry times and so on and be saved into a WaitQ as WaitQ object n CSpage there is a thread to check the WaitQ periodically to see whether it is time for an alarm to be paged to a user If yes the alarm message and contact number will be taken out from WaitQ and saved into a SMS buffer in the form of paging object If the GSM modem is connected the paging object will be taken out quickly and sent to the destination If the modem doesn t work the paging objects will keep being stored until the GSM modem is recovered The buffer size is 1000 The operator can clean this buffer if he doesn t want to send out the huge number of SMS accumulated during the modem failure paging time is decided as follows Each alarm is assigned with active team and one
10. operators with great flexibility CSpage has 2 level of login password It will restrict the access right of an operator to different parts of CSpage Normal level is for database modification whereas Manager level is for parameter setting and testing The CSpage include 2 log files o One for paging It records all of the paging process and acknowledge situation which can be used for facility manger to check whether the service is efficient for event It records the entire important event in CSpage which is for BAS engineer to do troubleshooting It can even monitor who has changed the database modified the global setting or closed the software It has license control feature Without software license enable CSpage will auto close in one hour This makes it difficult be used in illegal commercial case but not restricts from training testing and commissioning manually alarm acknowledging purging features from Acknowledge interface has auto purge feature to purge the alarm Unacknowledged alarm will be erased from WaitQ after the pre defined time Alarm Source Type OPC AE Server For M3 M5 VE800 or any third party HMI which can support OPC AE Server Metahost For Metasys PMI RS232 For ADS ADX alarm printer and NAE55 DDA alarm printer Operation System Microsoft Windows 2000 Service Pack 4 Microsoft Windows XP Microsoft Windows
11. team is divided into 2 groups of people Normal and Manager o The alarm will be sent to the normal group user first If the user SMS back the some message CSpage will consider it as acknowledge and stop paging to the next person the software can also be configured in other way to page the next person even the alarm is acknowledged or even cancel the acknowledgement feature o If there is no acknowledgement from user the alarm will be re sent until the predefined retry times are finished The interval can be predefined Normal Delay typically 1 minutes o Then the alarm will be sent to next user and go on until all the normal users are paged 2 28 ES Fg CS CONTROLS Technical Specification http www cs controls com Release 3 4 5 Issued May 1 2008 o The system will wait for a predefined time Group Delay typically 15 minutes and then start to page the alarm to Manager Group o he paging process is the same as the Normal group except with different predefined interval Manager Delay typically 10 minutes o Sothatin a typical application if there is no one to acknowledge the alarm All of the managers will be informed Every user can be defined with many on leave periods During an on leave period the user will not be paged All of the tables include Alarm Roster Team Team schedule User User on leave can be defined to unlimited records only limited by the PC resource and provide
12. time the active team will be used for paging until the next active team definition If there Time is no team is defined in the particular day the active team will be the last active team of the day before and so on Active team At the defined day time a roster will use the active team to send alarm If a date is defined as holiday alternative day at that particular day the roster will chose active teams from holiday alternative table instead of week schedule table Save modification to database and refresh the Save interface Cancel Cancel modification Add Record Add a new record into data grid Team Display team interface Holiday Display holiday interface Delete record Highlight the record and push Del button of keyboard http www cs controls com 15 28 A Release 3 4 5 i E Issued May 1 2008 Fg CS CONTROLS Team and Team Open Team database interface by clicking menu Normal gt Team or clicking Member Table button on Roster Schedule table interface Normal Roster Roster Schedule Team FIBI Team Definition Team Definition Name Cancel Team Detail Figure 15 Team Table Table 11 Team Table Field Description Field Button Description Name Team name S Save the modification to database and refresh the ave l interface Cancel Cancel the modification Team Detail Display Team Member interface for present record Delete record Highlight the record and push Del butto
13. 05 SMS SO000006 SMS 900000077 SMS 90000008 Cancel Leave Setting Release 3 4 5 Issued May 1 2008 Open User table interface by clicking menu Normal gt User or clicking button on Team Member table interface Normal Team gt Team Detail User X Figure 17 User Table Table 13 User Table Field Description Field Button Data grid Name Type Number Button Save Cancel Leave Setting User name Media type SMS Short Message System Description Hand phone number Save the modification to database and refresh the interface Cancel the modification Display the User On Leave interface for present record Delete record Highlight the record and push Del button of keyboard Open User Leave database interface by clicking button on User configuration interface Normal User Leave Setting http www cs controls com 18 28 Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS HE User Leave Name User Start 2005 04 22 09 00 Start End End 2005 04 22 05 00 2005 04718 08 00 2005 05 18 08 00 2006203718 08 00 2007 03 18 08 00 Save Cancel Mew Record Leave Management Purge present Clear present Figure 18 User On Leave Table Table 14 User On Leave Table Field Description Field Button Description Data grid Start Leave start date time End Leave end date time Interface Start Select date time of leave start for a new recor
14. D NAEOO8066057CFD N2 Trunk 1 D 1 B12 Alarm Roster 0 BI2 Alarm NAEO08065057CFD NAEODSDSB S7CFD N2 Trunk 1 D 1 BI2 Normal Roster 0 BI2 Normal NAEOO8066057CFD NAEOOS066057CFD N2 Trunk 1 DX 1 BI3 Alarm Roster 0 BI3 Alarm NAEO08065057CFD NAEOO805B5057CFD N2 Trunk 1 D 1 B13 Normal Roster 0 Normal ID 65 Alarm Name amm Trunk 532 03 Binary Inputs BIO1 Alarm Message pns lest Update Grid Add Record Duplicate selected record Cancel Roster Figure 12 Alarm Table http www cs controls com 12 28 a Fg CS CONTROLS Release 3 4 5 Issued May 1 2008 Table 8 Alarm Table Field Description Field Button Data grid Name Desp Roster Message Group Box Alarm Name Message Update Grid Add Record Duplicate selected record Frame Save Cancel Roster Description Alarm name The default format is Source Condition E g 1 The alarms source JC Ahu_3 1 Trip 2 alarm s condition name is Alarm 3 Then JC Ahu_3 1 Trip Alarm is the alarm name for this field name 15 The source and condition be checked from OPC test interface from menu Admin gt OPC test All Event Display One alarm can be defined multi times with different roster assigned in special application case multi roster application Customized Alarm name format can be defined in Global Cfg gt OPC Alarm description The Roster assigned t
15. Description TIME The time when the action result occur Event Event of the system PageLog txt WordPad E O x File Edit View Insert Format Help 51218 yael L2222222222222z22222222222222 2 2005 04 212222222 22222 22222222222222222 2 2 2 TIME ALARM AT Mobile Tag ACTION RESULT 10 57 Ahu 3 1 Command Alarm 10 57 Team 0 0 CREATE 10 57 JC Ahu 3 1 Command Alarm 10 57 91891625 SENT 10 57 Jc ahu_3 1 Command Alarm 10 57 02 0 SENT 10 57 Jc ahu_3 1 Command Alarm 10 57 03 0 10 57 JCc ahu_3 1 Command Alarm 10 57 04 0 11 12 JC Ahu 3 13 Command Alarm 10 57 Team 0 SYS DEL 2 005 04 22 TINE ALARM AT Mobile Tad ACTION RESULT 09 31 Jc Ahu_3 1 Command Alarm 09 31 Team 0 0 CREATE 09 31 Jc ahu_3 1 Cormmand Alarm 09 31 91891625 0 09 31 JC ahu_3 1 Command Alarm 09 31 02 0 SENT 09 31 JC 3 14 Command Alarm 09 31 03 0 09 31 JC ahu_3 1 Command Alarm 09 31 04 0 09 33 NJCV Ahu 3 1iCormmand Alarmi 09 33 Team 2 1 CREATE 09 34 JC Aahu_3 1 Command Alarm2 09 34 Roster 5 NO ACTIVE TEAM 09 34 3 1iCommand Alarmi 09 33 02 1 SENT 09 34 JC Aahu_3 1 Command Alarmi 09 33 03 1 SENT 09 35 Jc Ahu_3 1 Command Alarm2 09 35 Team 2 2 CREATE 09 35 Jc ahu_3 1 Command Alarm2 09 35 02 2 SENT 09 35 JC Ahu_3 1 Command Alarmi 09 33 04 1 SENT 09 35 Jc ahu_3 1
16. Read SMS or deleted by clicking Clear Modem Buffer Click this button will get modem internal information ATl modem model AT CPI Whether the SIM card has protection If show ERROR please take out the pin protection on SIM card AT COPS Whether links to ISP and the name of ISP Click this button will send a test command to modem by COM and the content in Modem Feedback can be used to determine whether the modem communication with CSpage is OK The last word of feedback is the result true for ok false for error Click this button will send a SMS to the cell phone with the number defined in HP Number and the content defined in Msg to be Sent Click this button will get the SMS content received by GSM modem The content will be displayed in Modem Feedback The number of SMS is defined in Number of SMS to be Read Cleared Click this button will clear the SMS content in GSM modem and release the buffer for further receiving SMS The number of SMS to be cleared is defined in Number of SMS to be Read Cleared For Siemens TC35 modem the maximum number is 30 This testing is to make sure that the paging process is working properly To conduct this testing the operator needs to login the CSpage by Admin 22 28 CS CONTROLS http www cs controls com Release 3 4 5 Issued May 1 2008 Click menu Admin Test Alarm and key in the alarm name tip the
17. able sending tag number The other 2 Acknowledgement scenarios will omit this setting and send tag number in SMS Disable the acknowledgement feature Once an alarm occurs it will be paged to all of the users in the active team 6 28 a Fg CS CONTROLS Acknowledgement will stop paging Acknowledgement won t stop paging Block Recurred Alarms from Paging Save Cancel Global Configuration Made Mame Helease 3 4 5 Issued May 1 2008 Once the alarm is acknowledged it will stop paging to other users in the same team Acknowledgement is done by sending back the SMS with the received content CSpage will check the tag number to deduce which alarm is acknowledged Once the alarm is acknowledged it will continue paging other users in the same team But the acknowledgement information will be recorded in log file If its checked CSpage will treat a BAS point which sends alarms many times in certain period 2 hours by default as one alarm tag Only occurring time will be changed according to the latest alarm Save the setting to registry If you have changed protocol type and or the OPC AE name you need to re boot the software Cancel the setting gt OPC Name C BNOPCEvent2 Alarm ame Includes Category Type Severity Condition SubCondition Browse Servers Separator Figure 4 Global Parameter OPC AE Configuration If the alarm source is
18. d datetimepicker control End Select data time of leave end for a new record datetimepicker control Save Save the modification to database and refresh the interface Cancel Cancel the modification New Record Add a new record to data grid The start end date time is according to the present value of start end datetimepicker controls Purge Present Purge the present user s leave That is to delete all of the leave records with end data time earlier than present time Clear Present Delete the present users leave That is to delete all of the leave records Delete record Highlight the record and push Del button of keyboard Holiday Table Open Holiday database interface by menu Normal gt Holiday http www cs controls com 19 28 jan Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS Holiday Alternative Day Definition X Action Holiday Albematre Dae Day ype Sun Mon Tue Wed Thu Sat 20050602 Holiday 35 27 of 29 3 m 2005 06722 Alternative 3 3 4G E 2005 08 22 Holiday 9 10 11 12 13 2005 09 28 Alternative 16 1 18 19 20 2005 10 01 Holiday 24 28 b a 30 31 1 2 3 Today 0270622005 Save Cancel Figure 19 Holiday Table Table 15 Holiday Table Field Description Function Action Data Grid Date The Date to be defined as holiday alternative day Day Type The type of the day Menu Action Add Holiday The date from the MonthCalendar
19. ease 3 4 5 Issued 1 2008 CS CONTROLS Set up Database Procedures Database set up in CSpage is by 5 main interfaces Alarm Roster Team User and Holiday and 3 sub interfaces Roster Schedule Team Detail and User Leave To configure database the operator needs to login the system by Normal or Admin level Alarm Roster Roster Schedule Holiday Team Team Detail User User Leave Figure 11 Database structure of CSpage Alarm Table Open Alarm database interface by clicking menu Normal Alarm Alarm Database Alarm Definition Name Roster Message amp DS N E3 N2 Trunk 4 0532_03 Binary Inputs B101 Alarm Roster 0 ADS test ALL ALARM Roster 0 ctaos2 NAEOO8066057CFD N2 Trunk 1 D 1 B11 Alarm Roster 0 alarm ctaos2 NAEO08066057CFD N2 Trunk 1 DX 1 BI1 Normal Roster 0 Normal DUTYOK EVENT StandbyPC DUTY SLIMPAGE 15 ok FICTOQ1 PVLEVEL Roster 0 cp fal vli 5 51 JCTestAHU 3 TNCommand Alarm Roster 0 test JCTest 4HU_3 1 Command Normal Roster 0 test Normal JCTestWAHU_3 24Command Alarm Roster 0 test _ JdCTest MTICheck BD1 Alarm Roster 1 Testing point alarm NAEOOS066057CFD NAEOO8066057CFD N2 Trunk 1 D 1 B11 Alarm Roster 0 Alarm 1234567890 BI1 Alarm 1234 NAEOO8066057CFD NAEOO8066057CFD N2 Trunk 1 D 1 B11 Normal Roster 0 Normal NAEOO8066057CF
20. el Button Acknowledge Clear All SMS Buffer Check Testing OPC AE Server Description A number to differentiate alarms Alarm name Alarm occur time Assigned roster of the alarm Active team assigned for the alarm Present paging retry count e g 1 is 1 retry means 2 more paging for the particular destination O is no retry means 1 paging for the particular destination Present paging sequence order in present group It counts from 0 to the number of users minus 1 E g A normal group has 3 users assigned with order 1 3 5 The position shown here will be 0 1 2 Present paging group Normal means it is paging in Normal group Manager means it is paging in Manager group Finished means this alarm s paging has been finished Delete the present alarm It will delete the alarm object in the WaitQ Delete the all of the alarms in the WaitQ Display the SMS buffer The present version of CSpage has a buffer with the capacity of 1000 SMS This is for the storing the SMS when the modem can t operate Once the modem is connected and work properly the SMS in the buffer will be sent out through the modem Click the button Clear buffer will clear the buffer and the SMS accumulated in the buffer won t be sent out even when the modem is back to normal Buffer Information X SHS Buffer Size 1000 SHS Buffer Used 0 Clear Butter This testing is to make sure that the OPC AE Client is workin
21. g properly and can get alarms from BAS Click menu Admin gt OPC Test and the OPC Test interface will be displayed Note The OPC AE server must be connected to the CSpage before the operator can use this interface That means the operator needs to check http www cs controls com 24 28 Fg CS CONTROLS http www cs controls com Release 3 4 5 Issued May 1 2008 whether the Status Bar panel 2 is displayed with BAS true Otherwise the BAS system and or OPC configuration Admin Global Cfg gt General gt OPC AE Setup need to be properly configured JC NTOPCEvent 1 Infomation Connected Server Status running failed na contig suspended est 73333 camm Fault All Events Display Figure 22 OPC Test Interface From OPC Test interface and click button Display All Event an OPC subscription interface will be displayed When BAS trigs an alarm the alarm should be shown on this interface The operator can use the content of Source and Condition to create alarm name in Alarm table definition Subscription Filter State EX Severity Range Event Type Categories Areas Sources 1000 BufferTime Close clive inms ms o 1000 Simple l Condition Set Re esh Tracking D Condition SubCond 17 42 25 021 condition ALARM 17 42 35 851 condition ALARM 17 42 25 021 condi
22. ize Tiu Parity Stopbits Save Cancel Figure 6 Global Parameter Alm Printer Port Configuration If the alarm source is ADS ADX alarm printer NAE55 DDA alarm printer these parameters on Global Configuration Alm Printer Port need to be configured Please refer to CSpage for Alarm Printer Port for details Global Configuration Server f Normal t Duty f Standby Watch Dog Time minutes Figure 7 Global Parameter Duty Standby Configuration If the Duty Standby feature is required these parameters on Global Configuration Duty Standby need to be configured Please refer to CSpage for Duty Standby for details http www cs controls com 9 28 jan Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS Global Configuration SMS msg format Test made Far pure Enagligh f POL made for other languages Figure 8 Global Parameter SMS format Configuration CSpage can support other SMS format in other languages Text mode is for pure English and mode is for Unicode Table 5 Global Parameter SMS format Field Description Field Button Description Text mode For For pure English pure English PDU mode for For Unicode support other languages To setup modem parameters the operator needs to login the system by Setting Modem admin level password and then click menu Admin gt Modem Cfg Parameters Modem Configuration Mode
23. leted from Acknowledgement interface All of the alarm records in WaitQ are deleted from Acknowledge interface A user acknowledges the alarm by SMS but the alarm record is not deleted This is caused by system acknowledge setting or the alarm record is already deleted before the user SMS back A user acknowledges the alarm by SMS and the alarm record is deleted from WaitQ 28 28
24. m Release 3 4 5 Fg CS CONTROLS Issued May 1 2008 CSPage USER MANUAL DIT PROD TOON MEMENTO 2 VER VIEW m 2 TECHNICAL 008840 8008800 aaa L ARELA RA LALALALA LACA PR ORERE R REAA Eann n ene 3 INSTALLATION 4 INSTALLING SOFTWARE 00 40 00 nanana PAPALA LA EREREAEAEAEAEAE RERA RA KERALA LALALA Ranana naani 4 INSTALLING GSM 88 4 CONFIGURATION 5 2 2 2 4 CSPAGE STARTUP AND AUTHORIZATION 0088000 4 SETTING GLOBAL 5 4 4 00 annann an aranan na nananana nenna anaran anean 6 SETTING MODEM PARAMETERS 6 0044 011 00 10 SE MING HOG INNO COUN W a a aa aa aaa tees dme cuu uU Ld E 11 SET UP DATABASE 12 PTI MES RNORTCORRNCRRRRRERRERRRERR 12 ROSTER AND ROSTER SCHEDULE 041000001888 14 TEAM AND TEAM MEMBER 0040 nenna nanan anaana nananana nananana nanana ant 16 USER AND USER LEAVE 18 me Eb V ES R NRCEPEREuu aau Ce
25. m Type Siemens MC35 d Port M ame Baud ate 4600 Bytes ize 8 Parity Stopbits Save Cancel Figure 9 Modem Configuration http www cs controls com 10 28 A Helease 3 4 5 Issued May 1 2008 Fg CS CONTROLS Table 6 Modem Configuration Field Description Field Button Description Modem Type The type of the modem PortName Define which com port is used for modem Baud Rate The baud rate used to communicate with modem Save Save the setting to registry Cancel Cancel the setting Login data table is the place to manage login names and passwords To setup login data table the operator needs to login the system by admin level password and then click menu Admin gt Login Data Setting Login Account HE Login Data Administration Login Data Login Mame Password Level Admin Mormal Admin Save Cancel Figure 10 Login data Configuration Table 7 Login Data Field Description Field Button Description Login Name The login name used to access CSpage configuration and testing functionality Password The password for the login name Level Password level Level Normal can access menu Normal Level Admin can access menu Normal and Admin Save Save the setting to registry Cancel Cancel the setting Delete record Highlight the record and push Del button of keyboard http www cs controls com 11 28 jan Rel
26. n of keyboard Open Team Member database interface by clicking button on Team configuration interface Normal gt Team gt Team Detail http www cs controls com 16 28 ES Fg CS CONTROLS http www cs controls com FIBI Team Member Definition Team 1 Hormal User Group UserName Order Cancel d Add User Group UserName Order B 1 2 4 4 Figure 16 Team Member Table Table 12 Team Member Table Field Description Release 3 4 5 Issued May 1 2008 Field Button Description Normal User Group User Name Name of the team member in normal group Order Paging sequence order Manager Group User Name group Order Paging sequence order Button Save refresh the interface Cancel Cancel the modification Add Add a new record User record Name of the team member in manager Save the modification to database and Display the User table interface for present Delete record Highlight the record and push Del button of keyboard 17 28 an Fg CS CONTROLS User and User Leave Table User Definition User Definition NE Mame Support Engineer Technical Manager User m Useri Userl2 ko User Users User4 EN User Userb a User NE Users 4 Save Type Number SMS 90270296 SMS 41831525 SMS 90000001 SMS 90000011 SMS 9000001 SMS 90000003 SMS 90000004 SMS 900000
27. next user Paging interval in seconds between users in Normal Dly s normal group This parameter also applies to retry paging in this group Paging interval in seconds between normal Grp Dly s group and manager group Paging interval in seconds between users in Mgr Dly s manager group This parameter also applies to retry paging in this group Save the modification to database and refresh Save the interface Cancel Cancel the modification Display Roster Schedule interface of present Roster Schedule record Delete record Highlight the record and push Del button of keyboard Open Roster Schedule database interface by clicking button on Roster configuration interface Normal gt Roster gt Roster Schedule http www cs controls com 14 28 Release 3 4 5 Issued May 1 2008 FI CS CONTROLS Roster Name Roster 1 Monday P me Team 0001 Team 0 amp 00 Team2 Tuesday Wednesday Thursday Friday Time Team Time Tem Tme Tem 0 pon Temi gt 08 00 Team3 00 05 Team2 08 00 1 Saturday Pme Team 0008 Tean3 Sunday Holiday Alternate Time Team Time Time Tem 00 07 Team 00 08 Team2 R 0X00 Teami 0008 Team3 Save Cancel Add Record Team Holiday Figure 14 Roster Schedule Table Table 10 Roster Schedule Table Field Description Field Button Description Active time After this
28. o that the alarm name format is Source Condition SubCondition And so on so forth When use CSpage in an unfamiliar OPC AE it is recommended to use OPC Test interface to test before to make decision on which fields should be used in Alarm Name Global Configuration Metahost IP Add 27001 Trigger Factors Alarm Content Alarm Mame Netvork System Object Alarm T ype AJ Alarm Priority Alarm Mame IMebwork System Object Alarm ype Message Description Figure 5 Global Parameter Metahost Configuration If the alarm source is Metahost these parameters on Global Configuration Metahost need to be configured Please refer to CSpage for Metahost for details http www cs controls com 8 28 jan Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS Table 5 Global Parameter Metahost Field Description Field Button Description Metahost Addr address of Metahost in M5 workstation Trigger Factor Please refer to manual CSpage for Metahost Alarm Content Please refer to manual CSpage for Metahost Save Save the setting to registry Cancel Cancel the setting Global Configuration Corn Input Alm Sting Port Hame come C NAESS Print Port DODA BaudRate 9600 Enable a ByteSize Recording ADS Print Port Communication Parity in logfile pecans ADS Shopbits Com Output Port B audH ate Enable Com ByteS
29. o the alarm Once an alarm occurs this is the start point to find an active user to page the alarm message The message to be sent if the alarm occurs Alarm name It is duplication from Name field of present record for easier input The message to be sent out if the alarm occurs It is a duplication from Message field of present record for easier input Update the present record with the information in group box Add a new record in data grid If ticked the newly added record will duplicate the content of present record Save the modification to database and refresh the interface Cancel the modification Display Roster interface Delete record Highlight the record and push Del button of keyboard http www cs controls com 13 28 A Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS Roster and Roster Open Roster database interface by clicking menu Normal Roster Schedule Table clicking button on Alarm table interface Normal gt Alarm gt Roster EBlRoster Definition Mame Description Hetries Normal Grp Dly s har Dly s rna Test Raster a Foster 1 User Roster 1 SS Roster 2 User Roster 2 mE Hoster 5 Service Team EN Service 1 Hoster 3 Cancel Roster Schedule Figure 13 Roster Table Table 9 Roster Table Field Description Field Button Description Name Name of the roster Description Description of the roster Retries Paging retry times before paging
30. odem 3 Click Admin Modem Test and the Modem Test interface will be displayed Testing GSM Modem Modem Test Modem Feedback Moder Information Modem Mame Modem 1 Modem Type Siemens MOSS Fort LUM3 B audH ate S600 SuSE 9 AT COPS Parity NL COPS 0 0 5GP M1 385M Stopbits SMS Format PDL HP Humber Msg ta be Sent Number of SMS to be Read Lleared 1 Get Modem Info Chk Modem Send Msg Head 55 Clear Modem Butter Figure 20 Modem Test Interface Table 16 Modem Test Interface Description http www cs controls com 21 28 ES Fg CS CONTROLS Field Button Modem name Modem Feedback HP Pager Number Message to be Sent Number of SMS to be Read Cleared Get Modem Info Chk Modem Send Msg Read SMS Clear Modem Buffer Testing Alarm Paging Procedure level password http www cs controls com Release 3 4 5 Issued May 1 2008 Description Select a modem to be tested The content that the modem feedback from com port If the last word if false that means the modem doesn t have a feedback If the last word is true that means the modem communication Is ok The HP Pager number that the testing message will be sent to The testing message to be sent The number of SMS will be read or deleted The Siemens TC35 can store maximum 30 received SMS The content in this field will determine how many SMS will be read by clicking
31. operator can copy alarm name from Alarm table interface Figure 8 then clicks OK A simulated alarm will be inserted into the system WaitQ Alarm Testing x The Alarm you keyed will be inserted inta the system You can copy Alarmi ame from Alarm table to this inputbos JC FCA B test Alarm Notes If you insert the same alarm twice into the system they won t be handled as 2 alarms only the last occurred alarm will be inserted into WaitQ use the last alarm occurring time to update the AT field This design also applies to real alarms from OPC Click menu Normal Acknowledge and Acknowledge Alarms interface will be displayed to let the operator check the paging situation and do manual acknowledgement Acknowledge Alarms Alarm AT Roster Team Retry 3 1 Cammand Alarm 2005 04 22 03 31 Raster 0 Team 1 WC AR 2 1 CommandAlan 2005 04 22 03 33 Service 1 Team 2 0 2 WC Anu 3 1 SCommand Alarm 2005 04 22 09 35 Raster 5 Team 2 0 Acknowledge Clear All SM5 Buffer Check Figure 21 Acknowledge Interface If a real alarm occurs and match the Alarm table the generated alarm objects is also stored in WaitQ and can be checked and acknowledged in this interface 23 28 LN Gg CS CONTROLS Release 3 4 5 Issued May 1 2008 Table Acknowledge Interface Description Field Button Data grid Tag Alarm At Roster Team Retry Position Lev
32. ration 5 If for testing or other purpose the user wants to block the incoming alarms Click Special Block Incoming Alarms this will block the incoming alarms and won t let them send SMS out The user can click Special Release Incoming Alarms to cancel this feature If blocking incoming alarm feature is started it will be auto released within certain minutes can be define in Admin Global cfg The operation status and remaining minutes is displayed on status bar Log files There are 2 log files are designed in CSpage Event Log is for recording all the events of the system and PageLog is for recording all of the paging activities The log files are created by the system If an operator deletes moves a log file the CSpage will auto create a new one at the directory of the CSpage To open EventLog file click menu Main gt LogFile gt EventLog To open PageLog file click menu Main gt LogFile gt PageLog http www cs controls com 26 28 Release 3 4 5 Issued May 1 2008 CS CONTROLS EventLog txt WordPad File Edit View Insert Format Help D c E k d http www cs controls com CSPage Started BAS connection failed CSPage is closed by admin Modem Err CSPage Started BAS connection failed Modem Err CSPage is closed by admin CSPage Started BAS connection failed Modem Err For Help press F1 Figure24 Event Log file Table 18 Event Log file Field Description Field
33. tion ALARM 17 42 35 570 condition ALARM 17 42 11 021 condition ALARM 17 42 22 179 condition ALARM 17 42 00 021 condition ALARM 17 41 49 021 condition ALARM JCSFC 11 5TESTI JCXFC 11 5TESTI JCXFC 11 54TEST JCSFC 11 5TEST JCSFC 11 5TEST JCSFC 11 5TEST JCSFC 11 5ATEST1 JCSFC 11 5TEST Figure 23 OPC Alarms and Event display interface 25 28 jan Release 3 4 5 Issued May 1 2008 Fg CS CONTROLS Operation Procedures Routine Operation See Main Normal Configuration Test Special Help Login Mame admin BAS Status False BAS OPC AE During routine operation follow the following procedure to make sure the system is under correct status 1 Click Start Programs CSpage CSpage exe to start the software 2 Check the status bar panel 1 It should be empty or Login Name If it shows no license The system will stop 60 mins it means the software is not authorized A license needs to be installed If it shows Login Name it means the software is under login status It is recommended that the operator logout if he has finished the configuration Check the status bar panel 2 It should show BAS true If it shows BAS false it means the BAS system is not properly connected to the CSpage Need to check configuration of CSpage OPC AE configuration and or BAS system 4 Check the log file If it can t show log file the operator need to check the log file reader configu
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