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nsCommerceSpace Setup Guide

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1. Welcome to your new store dio complete before shoppers can use your store Use this list ta check off iter Click here to expand or eed extra assistance collapse a section manage opening your online s Click here display checklist information on your Home page 2 of 2 completed P Store Operations 5 of 6 completed gt See how many items you ve Inventory checked off as completed P Settings P Checkout 1aof 1 completed Finish 2 of 2 completed E To view the items in each section of the checklist click on the Expand Collapse arrow next to the section When you click on one of these arrows the section expands to show all the items within the section 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 10 When you click the Show on Homepage button a section appears at the top of your Homepage that gives you an overview of what has been completed on your checklist See the screen shot below for an example Ap Store Setup Checklist Current step Administrative Users optional Mark this step complete 875 complete 13 of 15 steps Create administrative users that have access to certain features in this Control Panel Administrative Users brad gira testuser View Full checklist Hide This Checklist To remove this section from your Homepage simply go back to the Se
2. nsCommerceSpace Setup Guide 5 Introduction You have made the decision to take your business online Thank you for choosing Network Solutions for your E commerce Web site Now you need to set up your storefront To make the set up process more efficient we recommend you do the following before building your online store Take pictures of each of your products Write names and simple descriptions for each of your products Determine the prices you will charge Decide on your shipping carrier USPS UPS FedEx Get a merchant account with an online payment gateway to accept credit cards This Setup Guide walks you through the basic setup checklist tasks on the nsCommerceSpace Control Panel that you need at a minimum to make your store operational It will help you understand how to setup minimum required information in your store from design to adding products and taking payments from your customers 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com LL nsCommerceSpace Setup Guide 6 Getting Started To begin setting up your e commerce site you will need to log in to your Control Panel You can access this from your Network Solutions Account Manager Log into Account Manager Login Please log in to retrieve your stored account information User ID Password Log In to Manage All Services v lve forgotten mv User ID or password
3. HR Image Manager Alternate Text doe TEE D dl liil Ill A Eje eja Blew o olm Elz 7 Paragraph Font Mame Size z E U C Hidden fram view in storefront navigation Search Engine Optimization The following information is necessary far SEO Search Engine Optimization The Page Title will appear in the top title bar ofthe browser The Meta fields are used within the page s code to help Search Engine indexing Friendy URL sem 500 characters remaining C U NE Save Save amp Return 5ave and Add Another Cancel amp Return 4 Scroll down to the bottom of the page and click the button When you do this the screen refreshes and shows a green checkmark with a statement that your new category has been created 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 21 Edit Category Details e The category has been created 5 Click the Categories link in the path at the top of the screen to return to the Manage Categories main screen Home Inventory Categories Edit Category The screen will refresh and your new category will be displayed in the Category list You can repeat this for as many categories as you want or need For example if you have jewelry and you sell necklaces bracelets and earrings you might want to set up a category for each of these Maybe you d rather break
4. Remember me been or Call 1 800 333 7680 to speak with Customer Support Log in to Account Manager at http www networksolutions com If you ve forgotten your log in information please visit https www networksolutions com manage Ll Ses it forget login jsp Updates amp Alerts Click on the nscommerceSpace Ecommerce link in the left navigation panel This will open the Ecommerce Details Section Profiles amp Accounts 1 If you have more than one E Commerce package in your account Renewal Center please click on a package name to view the details ns WebAddress 2 Click Go under Launch E commerce Control Panel Domains nsMail nsCommercespace Operations Design b Pages MT Hele Ecommerce m Create your storefront with easy to use design tools i Pre oe Upload your inventory and create your product catalog Help amp Support E z e Got up payment processing and track your orders 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 7 NOTE The Go button is present only if you are a primary owner or have been assigned permission by the primary owner If you do not see the Go button contact the primary owner who can add you as an Admin contact or a Technical contact in the Account Administrator page under Profiles amp Accounts When this proc
5. Administrative recipient email address Display Powered by Network Solutions message Thumbnail Image Size Save Save D Return Cancel amp Return 2 Ataminimum you must enter the email address from which all order emails will be sent 3 Enter information in the following fields a Primary sender email name If you want a name to display in front of the email such as your store name enter that in the field above this one If you do not want a name displayed delete any default data entered in the field So for example if your store name is Jewelry by Gina you could type that into this field and any email you sent to a customer would display in the customer s inbox as sent from Jewelry by Gina b Primary sender email address This is the email address that will display to your customers on any order emails you send to them such as the order confirmation This is the only required field on this tab c Administrative recipient email address This is a specific email address that you can choose to receive all order related emails 4 Once again there are other fields in these screens that we have not covered For information on these fields view the Settings section of the nsCommerceSpace User Manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 48 Conduct a test run on your checkout process The best way to do t
6. 8 s se D eh Lal i Be 6 email zecurezerver net 1 Haur Goes To Actions inbound rpa auild cam netsolmail net x G cl SA Add New 5RY Record e Copyright 2004 2007 Al Rights Reserved Read tdns secureserver net Mm 2 You will need to enter the following information where this document says yourdomain com substitute your domain name Under A Host Host Name yourdomain com Points to IP Address 000 000 000 000 use your IP Address Host Name www Points to IP Address 000 000 000 000 use your IP Address Under CNAME Aliases Cname mail should point to mail yourdomaim com netsolmail net Cname smtp should point to smtp yourdomain com netsolmail net MX Mail Exchange NOTE If there are any records in this section remove these unless you are aware of where they are currently forwarding your mail It is not a good idea to edit an MX record We recommend that you delete any current record s and add a new one MX host name yourdomain com should point to inbound yourdomain com netsolmail net NOTE with these records you may have an option called Time to Live TTL to select You can use any time frame given here however keeping it near one 1 hour is the normal selection 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 44 Now you are ready
7. New Warehouse link Warehouses Drop Shipping To Create a Warehouse 1 Navigate to the Inventory Section of the Control Panel and click Warehouses Manage Warehouses Ifyou are using drop shipping to sell products you can create a list af warehouses that your products are shipped from Here you can associate certain products with those warehouses and set specific notifications ta be sent upon order You do not have any warehouses configured Warehouse Name Create amp Edit Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 29 2 Enter the name of the new Warehouse This could be an actual business name of the distribution company you use such as ACME Electronics distributor This name will never appear in your storefront 3 Click the Create amp Edit button This will take you to the Warehouse Edit Page Edit Warehouse Details denotes a required field Cl Enabled Products in this Warehouse Available Product List Selected Products List Search Product Name There are no products selected Cotton T Shirt Dress Shirt Example Free Shipping Product 1 Hooded Sweatshirt Ld Long Sleeve T Shirt Polo Super Saver Shipping Boxes LER qq nic Tank Top Page 1 of 1 Warehouse Email Separate multiple email addresses with semi colons and no spaces Information to Email
8. displays all activity that has transpired in your store for a specific period of time You can quickly jump the shopping cart manager Order Manager Product Manager Feed Manager and Search Manager by clinking on the links 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 9 The Setup Checklist The Store Setup Checklist is available from your Control Panel This is a list of features that you will need to set up in order to get your store ready for business There is a link to the Store Setup Checklist on the Control Panel at the top of the page in the new taskbar that will take you to the checklist at any time You can use this list to check off features as you go through and complete them in your setup process Setup Checklist Inport Export File Manager Manual Qpen a Help Ticket Help d Logout congratulations rou have completed the Store Setup Checklist You may access the setup checklist at any time from the Utilities menu in the left calumn View Full Checklist Hide This Checklist and Setup Tips This guide covers several of the points from the Setup Checklist in more detail You can return to this checklist at any time To access the list simply click on the View Full Checklist link This will take you to the page that contains the checklist d Store Setup Checklist Print a copy of the checklist from here
9. it down by Gold jewelry and Silver jewelry Perhaps you want to categorize Women s jewelry and Men s jewelry What you do with categories is entirely up to you Creating Category Depth Categories can have sub categories associated with them which can in turn have more associated sub categories In all you can create up to a 5 level category depth For Example You could Create a category depth as follows Clothing gt Accessories gt Jewelry gt Men s Jewelry gt Watches Where each item is a category To create a sub category simply designate the parent category in the Edit Category page Deleting Categories To delete a category you are not using simply click on the category name in the Manage Categories screen to open the Edit page for that category then scroll to the bottom and click the Delete button in the screen If there are products in a category you wish to delete move or delete the products first before deleting the category NOTE To see how your categories are displaying in your storefront click the View Storefront button at the top right of the screen at any time For more information on other fields you can use to create categories see the nsCommerceSpace Help Manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 22 You can also upload categories via a spreadsheet Premium users only which will n
10. see what is included in that category o Browse Categories Browse by Price allows customer to select a price link a range of prices such as 0 00 to 25 00 and see the products that fall O Shop by Price within that price range You control the price ranges and can change them as needed Browse Manufacturers displays your manufacturers and allows the customer to select a manufacturer and view all products on your storefront by that manufacturer Browse Manufacture Custom HTML allows you to display a special message to your customer in the column using the custom HTML feature You control the message and can change it at any time Featured Products displays the list of featured products that you have set up OFeatured Products You control the products that display and can change to suit your needs Links allows to you provide the customer with links to other Web e pages or sites that you have added More Information For example link to your manufacturer s Web site for additional information on a product wes 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 15 Login provides the login fields on the storefront Your customer may log in or create an account immediately if they choose Search Shopping Lists when added allows a customer to search for shopping lists
11. to have some basic content for your customers information Review the pre worded pages created for your store such as Contact Us About Us Shipping Policy and much more To make it easy for you we have already included default text based on industry standards You can of course customize this text to suit your needs Pro E commerce allows you to edit any or all of the pages listed in the Pre defined Page list Sales Inventory Operations Design Reports To Edit the Page Information 1 From the Control Panel select the Pages tab at the top 2 Click the Edit button for any pages that you wish to change 3 Edit content as necessary 4 Click the Save button at the bottom of each page you edit to preserve your changes Predefined Pages Predefined Pages are customizable pages we provide that are commonly used in Ecommerce Websites Page Page Url Last Modified Action Privacy Policy privacy policv aspx 6 18 2008 10 34 AM Edit Return Policy return policy aspx 6 18 2008 10 34 AM Edit Shipping Palicy shipping palicy aspx 6 18 2008 10 34 AM Edit contact Us contactus aspx 12 11 2008 11 17 AM Edit About Us aboutus aspx 6 18 2008 10 34 AM Edit My Account account aspx 6 18 2008 10 34 AM Edit y Profile profile aspx 6 18 2008 10 34 AM Edit Order Histary order history aspx 6 18 2008 10 34 AM Edit Order Detail order detail aspx 6 18 2008 10 34 AM Edit Forgot Your Password send password aspx 6 18 2008 10 34 AM Edit Search search as
12. 6 characters remaining Message to display when the minimum order amount is not reached pO Minimum order amount Save Save amp Return Cancel amp Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 46 4 Review the checkout options by looking through the selections and change any if necessary To change selections 1 Click the drop down button for User registration and membership to see the options available for this field For example if you want to give your customers the option to register on your storefront at any time you would select Registration enabled lf you want to require your customers to login before they can check out you would select Login required to check out Registration enabled Registration disabled Registration only after checkout Login required to check out Login required to access site registration enabled Login required to access site registration disabled 2 Select the check boxes from the list of additional options that you wish to include Also deselect any that you do not want to include You may also include an error message up to 259 that will display when the gateway encounters an error Configure settings in relation to the customer s checkout process User registration and membership Registration enabled k Display customer IP address during checkout process CI Displa
13. 861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 52 This page intentionally left blank 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com
14. E Product Reviews HE Product Feeds Enable product reviews ta allow your Create and manage product data feeds customers to rate and review your ta submitta Google Shopzilla and products Shopping com e Product Attributes Create new fields ta add custom information to your products Set Up Categories Breaking down your products into categories is a great way to make things easier to find All products must be assigned to a category so the easiest thing to do is set up your categories first You must assign every product to at least one category but you can also assign a product to more than one category and you can always go back and change the category assignments at any time such as when you create additional categories to further refine your products on the storefront There are two ways you can create a category e Individually in the Manage categories screen e Via bulk import with your products To Create a new single Category 1 Select the Categories link on the Inventory page 2 Click the amp Create a new category link at the top of the Manage Categories screen 3 Enter a Category Name in the field provided This is the minimum information required to create a new category 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 20 Edit Category Details denotes a required field Category Image Image Path p
15. Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 34 To see a list of supported payment gateways go to the Payments screen on the Operations tab and click the drop down button in the field under Credit Card Payments Once you have signed up for a merchant account you can set it up in the Payments screen More information about specific payment gateways is located in the nsCommerceSpace User Manual Credit Card Payments Select your preferred payment method below to accept real time ar offline credit card transactions To accept real time credit card Network Solutions Merchant Account Authorize Met USA ePay Enabled EEN QuickBooks Merchant Services Chase Faymentech Page 1 of 1 cco Status Action Cybersource First Data Global Gateway PayPal website Payments Fro Plug n Fay PayPal Paytlow Pro VeriSign JCB MMI Gateway Services eSELECTplus Canada Diner s Club Pay gov ept To select a Payment Gateway 1 Click the drop down button 2 Choose a payment gateway to use 3 Click the Add button 4 Enter the information in the Edit Payment Method screen for your gateway Information needed in this screen may vary based on the type of payment gateway you are setting up 5 Choose the credit cards that you will accept 6 Click the 2906 button Alternative Payments You can accept payment through third party organizations as well as offli
16. PayPal Express Google Checkout and more sees Shipping Get real time rates fram UPS FedEx lui Taxes and USPS or offer your own custom Set rates for automatic tax calculations shipping including free or flat rate on your storefront 5 j Search Options a Users d Configure the way that products are Specify additional users to access your searched on your storefront nscammerceSpace Control Panel A Settings b Page Redirects Configure your starefrant s business Redirect an outdated page LRL to a rules ta suit your online business new nne as needed wl MonsterMarketplace D Checkout Questions Apply ta WonsterMarketplace or Create additional questions to ask your manage your listings customers in the checkout process Ip Import Export ai QuickBooks Import ar export products orders and ntegrate your online stare with customers auickBaoks to import products and synchronize orders 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 33 Adding Payment Information When it comes to determining how you accept payment you have two basic options online real time processing or offline processing To accept payments for online processing you have two additional options credit card payments and alternative payments At a minimum you will need to choose one payment method that you will accept Click on the Payme
17. ager Manual Open a Help Ticket Help d Logout 2 n your import CSV file add a category name in the Product name field of the spreadsheet for each product you wish to add Repeat for each new product you wish to import 4 Follow the steps to import your file 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 28 Set up Warehouses Any one can create a warehouse and associate products with that warehouse but setting up a warehouse is required only if you are using a drop shipper to store and send your products for you If you are not drop shipping you can skip this section completely for now What is drop shipping When you do not want to stock products yourself you can sign up with one or more distribution warehouses to maintain the stock for you These distribution houses keep you up to date on the products they maintain for your storefront We call these warehouses drop shippers When you get an order for a product you send an email to the appropriate drop shipper with the order information and they fulfill the order for you When the order goes out to your customer this is called You can associate your products to a specific warehouse in the Warehouse Manager You can also associate specific products to a warehouse in the Product Edit gt Advanced Tab as shown below You can also add a new warehouse by clicking the Add a
18. ame Standard Sort Order Enabled Actions Free Shipping Example 1 by price 1 LI Edit Delete Flat Rate Shipping by price 2 Edit Delete Free Shipping Example 2 by price Edit Delete Test Weight by weight Edit Delete New Custom Method Name Standard YY by weight by price Create amp Edit Save Save amp Return Cancel amp Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 39 To Setup your Shipping 1 Enter the Shipping Origin information on the right side of the screen This is the location from which your products will be shipped 2 Assign a Global Handling charge if desired and specify whether shipping and handling will be combined on customer displays 3 Click an Enabled checkbox to choose a shipping carrier When you do this the next section displays the available shipping options from that carrier For example when selecting USPS as your carrier the following options appear as below Custom FedEx USPS Method Name Som Order Enabled Actions USPS Express Mail Edit Delete LISPS Parcel Post J Edit Delete New Method Name select a Shipping Method Create amp Edit Click in the Enable checkbox to select the method s from this carrier that you wish to display to your customers Creating rules options for your shipping method s Now that you have selected the shipping ca
19. and or tax shipping and handling together At any time you can return the overridden tax rate to the default rate by selecting the Default reset link Note Network Solutions is not responsible for the accuracy of any tax rates Please consult your tax advisor for advice on taxing your customers v Alabama 5 3000 Update C Alaska Cl American Samoa C arizona C Arkansas C Armed Forces Africa Canada Europe Middle East C Armed Forces Americas Cl Armed Forces Pacific O California C Colorado CI Connecticut CI Delaware CI District Of Columbia Federated States Of Micronesia Florida CI Georgia C Guam F1 Lena To set up your tax information 1 Click the checkbox next to the states counties and or municipalities in which you will collect taxes 2 To see counties within a state click on the name of the state To see municipalities within a county click on the name of the county For example if you charge tax in California you can click on California to expand the list of counties as seen in the partial list below You may find that you have to charge more tax for purchases in some counties and or municipalities 3 Click Return at the bottom of the screen when you are finished 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide California 7 2500 Override bel Alameda 1 500096 Override bel Alpi
20. d Open 9 Close 2 Click on the radio button next to Open A pop up box will appear and ask if you are sure you want to open your store The page at https 01153b9 netsolstores co E 2 Are You sure You Wank Eo open your store Cancel 3 Click OK to complete the process The status will change to Opened That s all there is to it Congratulations You now have an online store that is open for business 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 51 Additional Information While this Setup guide is geared towards getting your store up and online quickly it is by no means exhaustive Fortunately there are several resources available to you to help you continue building and managing your online store e nsCommerceSpace Manual The nsCommerceSpace User Manual is your complete guide to your store You will find information on every feature in the v7 x software e Intro to Ecommerce Video Series An in depth walkthrough video series that follows closely the Setup Checklist This is a great way to familiarize yourself with the layout and operations of the nsCommerceSpace software e Network Solutions Forums The Forums are where other store owners and merchants come to discuss the latest tips tricks and information about the software online stores and more 2009 Network Solutions LLC Network Solutions 13
21. d an image of your product While this is not a required field it is definitely a recommended step Your customers will feel more comfortable with purchasing from you when you display one or more images of the product Product Image New Product Image es rosse Select a large image to upload we will create your display and thumbnail images for you Advanced image upload NOTE If you upload a single large image the application will create a display and thumbnail size for you To Upload a Product Image 1 In the Product Image field click the button to find your image on your PC 2 Select the image on your PC and click the button 3 Verify that the location of your image is displaying in the field 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 26 Add Short and Full Descriptions Again these are not technically required fields nonetheless they are quite important for your sales When writing up a description give your customers benefits to which they can relate Your description should work together with your high quality image to draw attention to a product so that your customers will want to buy it The Short Description Short Description 255 characters FOGRRGIRIRO This description is limited to 255 characters no HTML and should be an attention grabbing title For example if you are selling headphones don
22. e 2009 Network Solutions LLC 2008 Network Solutions E Commerce Web Site Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 Network Solutions networksolutions com nsCommerceSpace Setup Guide 50 Perhaps you have been using this button throughout your creation process Nevertheless we suggest you take one last look at your store follow through your browse functions check all the information on your pages and verify that everything is set and ready to go While you can make changes at any time including after you go live with your store if you find something that needs to be changed now is the time to do it Simply click the Edit link at the top right of any page to make changes to the current information Remember to save any additional changes you make and then refresh the previewed storefront again to verify that your changes are acceptable Once you have reviewed everything and you feel you are ready to take the leap onto the World Wide Web you need to do one final thing Open Your Store When you open your store the Store offline comment at the top of the storefront is removed and the store is made visible to everyone on the Internet To open your store 1 From the Home page look for the Store Status radio buttons toward the bottom of the screen just above the New amp Updates section The store status is displayed with two radio buttons one for Open and one for Close Store Status Close
23. e page For more information about Payment Gateways view the Payments section of the nsCommerceSpace User Manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 36 Setting up your Tax Information You will need to select the states in which you must collect sales tax when you make a sale Typically tax is charged only in the state s where you have a physical presence such as your headquarters or a brick and mortar store Once you make your selection s taxes will be calculated automatically in real time when a customer is checking out You can also set new tax rates for states counties and cities by overriding the default tax rate with your own United States Sales Tax Select the States Counties Cities in which you will collect tax Typically tax is only charged in states where you have a physical location headquarters or brick and mortar store During checkout tax will be applied to your customer s cart based on their shipping address All applicable tax rates will be calculated in real time to ensure accuracy If you are unsure as to whether or not you should charge tax in a particular state please consult your tax advisor You can override the default tax rates provided by clicking on the Override link next to the desired tax entity Enter your new tax rate in the popup and select whether you wish to tax shipping
24. eeeceeeessaeeeeeens 39 B 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com TTTS nsCommerceSpace Setup Guide 4 To Edit an existing Shipping method scssicedssiccvsnccecanaavssnaceisadcannesassiacotaideupnesndindadvettavadwbotndeiasidaneradvadetnettenadect 39 To Add a New eier e 4 SET TING UP YOUR CHE 42 dsl V AR iW 42 ASSIGN THE DOMAIN NAME c 42 Purchase an Additional Secure Socket Layer SSL Certificate sss 44 SET UNGI pe C m 45 Toveri d your checkout SOE e 45 TO Begleiter 46 Check your General E e e 47 Conduct a test run ON your checkout process e eee eene een ee nennen nenne nennen een 46 Bib n 49 d diis VOUT Ebbe 49 UPEN TOUR SR A u 50 TO OCT VOUT SOC eens 50 CINGRATULA FIONS eege 50 ADDITIONAL INFORMATION s sssessssecssscsccssesossssscosseessecccscssccsssssvocecssssecsssstosssesvssecosecscosserossss cssssosseeccseescossesssoesisossc 51 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com o
25. efront view At the top of the screen above your company logo you will see a notice that identifies this screen as preview mode and reminds you that your storefront is currently Offline This means that the public cannot yet see your store You are previewing your storefront which is currently Offline Editthis Page End Preview ES Your Shopping Cart items in my cart 0 current subtotal 0 00 The Example Store Every example made to order Home About Us Contact Us My Account Today s Specials View Cart Checkout REN 7 Search Site Shop by Category Clothing Cotton T Shirt Dress Shirt Oooo E k n Price 1 00 MSRP 50 08 Shop by Price Quantity You Save 11 00 22 sa Your cart is empty This is an nice shirt This clean crisp dress shirtis the Email Address perfect backdrop for any crazy tie Example Free Shipping Password Product 1 Marnie oe ueber eal Price From 1 009 00 to 1 149 00 uU Create an account VENIS Forgot Password This is an Example Free Shipping product Hooded Sweatshirt Long Sleeve T Shirt MSRP 25 09 Price 1 012 50 Price 24 00 You Save 11 00 31 Quantity 1 Quantty 7 Along sleeve T Shirt perfect for a chilly day This is the bestthing on a cold winter day Snuggle up and stay warm Home About Us Contact Us My Account Shipping Policy Return Policy Privacy Policy Sitemap Ca Powered by nsCommerceSpac
26. elp an Design lt Email Design Fa Form Design E Customize the design of your email Customize the design of your custom communication forms ie Invoice Design e Product Layout Design L Customize the design of your printed invoices Customize how your product details pages are displayed an your site Product List Design Site Design Customize how your products are Manage the overall look and feel of your displayed in lists storefront Click on the Site Design section to open up your Site Design Options Home Design gt Site Design ug Help on Site Design YOU may use any ofthe Design Options below ta create a fully custom site design You may also choose to create multiple versions of your site s design To display a newly created version live on your site simply click its Activate button My Saved Site Designs My Site Design My Site Design Change Name Clone Activate Delete 2 Summer 2008 Summer 2009 active Change Mame Clone Design Options Template Columns Colors Fonts amp General Style Settings Storefront amp Invoice Logos Images Header amp Footer View Storefront Create a new site design New Design Name Add New Design T Hire ane af aur design professionals to design your nsCommercespace Website Learn more Your Site Design for your store consists of several elements which can be adjusted to suit your business These design options include a Template Columns Colors Fonts a
27. ere is more to it than you might think when it comes to a domain name When you re planning to open an online store the domain name you choose is very important On the Web your domain name is your identity It s how customers will find you remember you and ideally return to you to buy While these actions are not taken directly in your Control Panel they are important steps to make your Storefront visible to your customers Purchase a Domain Name If you don t already have a domain www yourname com you may want to purchase one This gives you the right to use this domain name to identify your store and registers it in your name so that no one else can use it If you already have a domain name you can skip this step Mew Domains Domain Mame Generator Domain Marketplace Step 1 Enter up to 10 names Step 2 Choose one or more extensians Step 3 Click MOST POPULAR COUNTRY SPECIFIC NEW EXTENSIONS v com kel et CT org us Cl us com biz into mobi tv tei Cl me C name CT de Cl eu Cl co uk ami EI fm F de com C eu com UK com F pro F dek die 2 F FU COM View Pricing Chart For additional information click the link in the Setup Checklist or visit the Network Solutions website Assign the Domain Name While this action is not taken directly in the storefront it is nonetheless a very important step that you cannot skip If you purchased your domain name through Network Solutions this step
28. ess is complete you will be looking at the initial Headline page The first time you log into your control panel the Headline page appears with a Welcome message for you This message tells you about the Setup Checklist which can help guide you through your basic setup and also explains how to find other helpful resources when you run into problems including our toll free support line available 24 hours a day 7 days a week There are two links at the top of this screen You can make this page go away after reviewing it by clicking Dismiss page or save it and come back to it later by clicking Skip and review later If you choose to skip the page it will re appear the next time you log into your control panel and will continue to appear until you dismiss it 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 8 Once you have closed the Headline page you will be looking at the Home page of your Control Panel and you are ready to go Inbox 34 32 New Setup Checklist Import Export File Manager Manual Open a Help Ticket Help Logout Commerce nS Space Sales Inventory Operations Design Pages Reports view Storefront Help on nsCommerceSpace Each tab in the Navigation bar will take vou to that area of the control panel Checklist Complete Quick Search Congratulations You have completed the S T
29. example below However when you first begin this list will be empty Manage Products You have 8 total products Price Level Search Product Info General Price Quantity Summary Info Options Action Cotton T Shirt 1 00 Unlimited 4 Image Category Special Edit O Variations CR SR Applied Discounts D Fersonalizatianz 4 Homepage special Clone wiew on the Storefront mE a EC CEU A EE Eligible for Free Shipping O Related Products Hidden Product Delete Dress Shirt Applied Discounts A image Category Special Edit amp Variations i Yo MS TAA OM l Gg S Cut Above CREFF idee Homepage Special HE View on the Storefront O Related Products Hidden Product Delete Exam le Free hi Im Product 1 S Applied Discounts 1j Image Category Special Edit d EIE Eligible for Free Shipping 5 Variations une Gei bn mew D Personalizationz Homepage Special Clone View on the Storefront 0 Related Products Fi Hidden Product Delete Hooded Sweatshirt 94 00 100 1lmage Category Special Edit D Variatiansz iris NR Applied Discounts eem v Homepage Special Clone ro Part Ho Sis 0 Pelated Produce i View an the Storefront ae ated roduc Hidden Product Delete Page 1 of 1 Save Selected Delete Selected Impart Expart Products ei Cancel amp Return As you add new products and save them they will appear in this list which displays products alphabetically You can change the so
30. he Taskbar can quickly ist at any time from the Utilities menu in the left column take you to popular areas of the control panel Full Checkifst Order by Keyword Hide This Checklist and Setup Tips Product by Name Customer by Keyword All Orders Manage Orders Shopping Carts Manage Shopping Carts Edit Shipping Option Activity from Today Top 5 Selling Products from Today view All Reports Timed Content 2 Orders Received 1 shopping carts Bookmarks 19 Payment Received View New Orders x 1 Declined Add New Products x Manage Categories x view Customers X Timeframe Tode e x x 0 products sold There have been no products sold during this timeframe Bookmark this page i Bookmark this page 0 00 in total sales Additional Resources SEET Product Reviews etwork Solutions Forum TuS There are no pending Product Reviews Product Feeds view All Feeds There are no feeds atthis time Feedback Mailing List Subscriptions Glossary of Terms There have been no mailing list subscribers in this time frame Top 5 Searches from Today view All Searches There have been no searches during this timeframe Store Status Opened 9 Open O Close The Sidebar lets you perform quick searches on your site create bookmarks to specific task areas in the control panel and contains links to additional resources such as the Account Manager The Storefront Overview
31. hicago Shipping origin Ship products fram this origin State Province Illinais ZipPostal Code b b15 Country United States Cannot be viewed by Customers or Warehouses Notes are only wisible on this screen To set Warehouse as a Shipping Origin 1 Select the Ship products from this origin checkbox This will make the Address information for the Warehouse required fields 2 Enter the Address information for the Warehouse Click the Save or Save amp Return button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 32 Operations The Operations area of your e commerce Control Panel contains all of the administrative functions for your storefront This is the area you will use to make your storefront functional like setting up your payment gateway so you can accept online credit card payments selecting the region s where you will need to collect sales taxes and choosing the shipping options you want to offer your customers Sales Inventory Design Pages Reports There are several different options in the Operations section of the Control Panel In this guide we will focus on Adding Payment Information Setting up Taxes Setting up Shipping Domain Registration and Settings Discounts E Payments Manage your discounts coupons i Accept payments through real time or promotions and sales offline processing
32. his is to place an order on your site using your own credit card This will help you to identify if there is something in checkout that you need to change It will also verify that your payment gateway is set up and working properly whether email notifications are being sent properly etc 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 49 Finish Now you have finished all the basic tasks to set up your store to be a good online shopping experience for your customers Before you open it to the public you will want to take a look at the store in Preview mode to make sure everything is ready and that it looks the way you want it to look before you show it to the world Preview your store To view your store in Preview mode click on the View Storefront button at the top of any page that displays the main tabs in the Control Panel You will find this button in the upper right side of the screen below the Log Out link and in line with the taskbar below the main tabs Inbox 2 1 New Setup Checklist Import Export Manual Sales Inventory Design Pages Reports Home Operations Settings File Manager Open a Help Ticket Help Logout View Storefront Help on Site Settings Commerce Ae Space nsCommerceSpace Premium v7 3 0 1 for examplesite101 net When you click on this button a new window appears with your new stor
33. iority Mail only for packages that weigh 70 lbs or less your rule would look something like this USPS USPS Priority Mail Method Name USPS Priority Mail Enabled Sawe Min Ib Min oz Max Ib Max oz Markup Region Free Shipping Actions D Bum 8 399 899 Sun Amount v so00 M v 0 0 00 70 0 00 0 00 United States False Edit Delete Add a New Rule Minimum Weight Ib oz Maximum Weight Ib oz Markup Amount 7 Region Honors Free Shipping beggen eee een Add Shipping Rule pe Return 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 41 To Add a New Shipping Method 1 2 Oo Oo HR U Verify that you are on the carrier s tab and not the Custom tab Click the drop down button on the New Method Name field to select a shipping method from the menu The options available on this menu will depend upon the carrier you have chosen Hew Method Name Select a Shipping Method i Click to continue Add one or more rules for using this option see instructions for editing rules above Click to go back to the Shipping Manager page Repeat as necessary until you have all shipping methods set up for this carrier 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 42 Setting Up Your Domain Th
34. is automatic and you do not have to do anything further However if you purchased a domain name elsewhere you will need to point it to your Network Solutions Domain Name Server DNS Your domain should be pointing to your Network Solutions DNS before you go any further Pointing an external domain To point an external domain you will need to know the Internet Protocol IP address of your store If you do not know it you will need to get it by contacting the technical support group for your hosting service Once you have this information you will need to access your DNS hosting service s Control Panel and enter your IP address there 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 43 Here is an example of how a Control Panel may look Points To Actions 205 176 145 655 x 205 178 145 55 x 205 175 145 645 Pending Setup Reset to Default Settings H Add New CNAME Record TTL B Sc S a Points To mail rpg duild com netsoalmail net 1 Hour amtp rpg guild com netsolmail net 1 Hour rpa auild com 01 fdass netsalstares com 1 Hour mabilemail mabilemail D1 prad mesat secureserver net 1 Hour pda mobilemail vO1 prod mesal 2ecureserver net 1 Hour email email zecureserver net 1 Hour pop pap secureserver net 1 Hour fp ie 1 Hour webmail webmail secureserver net 1 Hour NON N N N IST IM IND IS INT e
35. ite F Shopping Cart Browse by Category Search Site 4P Edit 3 Delete lt lt Global Edit affects multiple Site Designs Global Delete affects multiple Site Designs Saved Modules 1 Click in the checkbox to choose a module 2 Click or to move the module to the left or right column Modules will appear in columns on your storefront in the order they are placed here 3 To change the order of modules within a column simply click and drag them up or down until you are satisfied with the order When you are finished scroll to the bottom of the page and click the Return button This action saves your changes and returns you to the list of Design options To see how your choices appear in the columns on your storefront click the View Storefront button in the upper right corner of the screen Your choices will display as you selected in the right or left column of your storefront 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 17 Upload a Logo When you select the Storefront Invoice Logos link you can upload your logo design or create a simple one using our Logo Generator This generator will take your name slogan and generate a logo that fits with the template you have selected storefront Logo Easily upload your own logos ar quickly create a text logo using aur logo generator By default your logo
36. mp General Style Settings Storefront amp Invoice Logos Images and Header amp Footer Let s start by creating a new sit design You can also clone an existing design and work on the clone which keeps your original design safe in case you make changes too many changes 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide Create A New Site Design amp pick a Template Storefront Theme Templates Templates are provided site designs that you can use to quickly create a professional look for your store You can preview any template below or click the select link to change your site s design b General 99900 000999 9999F SG 9 Ae LL a T _ de E b 4m um zc m S amp S ee BCS un em ns E ae LI S weg eech se a we u m x a E P As E S sat E w select view select iew select view select Ui z anve putate EBBBI EBBSEZ H NS 8 ai NES Ge am SCH B n e n r1 Eo E omm Kr e e L d zl os s RB d zl oe e SE rc 7 ani ant zm E o um cu w select w select view select vy select 13 If you do not already have a template for your store you can pick from the pre defined templates available for use First though you need to create a name for you
37. mport of categories follow these steps 27 ADD disi ep n 23 Create a N w Product one Qta ME osecustsscan ao UE Plut apertam DUM UE ER i 23 To credle EE eet 24 EE EE EE 24 Enter a Product EE 24 EE EEN 25 Upload an imace ee EE 25 T Upload E ee ee 25 Add Shortand Full Descriptions XT 26 Create products in bulk Premium Only ssssssssssssse eee eene eene eene eene nennen nnns 27 SET UP Pis Ie liic 28 TO se ono NR Em 28 SETTING A WAREHOUSE AS A SHIPPING ORIGIN E 31 To set Warehouse as a Shipping Origin sssssssssssssssee eee eene nene eene ener nene nnn nennen enn 3 EECH IEN 32 ADDING PAYMENT SECHER geb Eege 33 Credit Card Tg E 33 To select a Payment Gateway ccccccccccccccccccsssccccecsssceeceeesseeeccessseeeesecsseeeeceessseeecsesssseeescesisaeeeseenssaeeeeeetaeees 34 Alemaive e 34 SETTING UP YOUR TAX INFORMATIONLU i eicis eue ae bee br Doa e EEEC EVER NUUS EYEY E HEEENE e EH e FE VE ERE ri rira Tasen sheds eitra ir eier eubYs 36 oset up your Tax TON GIO Ee 36 TO OVC FG di TENOR RRRR AR e 4 8 37 eue esae icEe agen c 38 TO SO WOU dii sri E eee 39 CREATING RULES OPTIONS FOR YOUR SHIPPING METHOD S ccssscccccessssecceesssececccessseeeceeessseeceeessseeceeesss
38. ne 0 0000 Override bel Armador 0 0000 Override Butte 0 0000 Override Calaveras 0 000096 Override Colusa 0 0000 Override Contra Costa 1 000096 Override Del Marte 0 000096 Override EI Dorado 0 0000 Override Fresno 0 7250 Override Glenn 0 0000 Override At any time you may override any of these tax amounts by clicking the Override link to the right of each state county municipality To Override a Tax Rate 1 Click the Override link next to the desired tax region You can override State Country and City tax rates This will open the Tax Override Screen Override Tax Rates State of California Mew Settings Default reset New Tax Rate ae 55 8 250055 Tax Shipping d Mo Tax Shipping Handling Combined Tes Save Cancel amp Return 2 Specify the new tax rate whether you will tax shipping and whether shipping and handling will be combined for tax purposes 3 Click the Save button to save your changes At any time you can click the Reset link to change the override back to the default tax rate and settings NOTE If you are not sure whether you should collect tax for a state contact your tax advisor 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com 37 nsCommerceSpace Setup Guide 38 Choose Shipping Options To get your merchandise from your storage location to your customers you will need to select at least one shippi
39. ne methods of payment We support these alternative forms of payment e PayPal Express e Google Checkout e Check e Money Order e Customer Account e Cash On Delivery COD e n Store This will allow your customers who do not wish to use a credit card the option to pay in real time Customers learn to appreciate the convenience of not having to enter credit card or bank information every time they simply enter their PayPal or Google Checkout information 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 35 Alternative Payments Choose whether to accept payments via Check Google Checkout Paypal Express etc Select an alternative payment method FayPal Express Add Method Name Status Action Google Checkout Enabled Edit Remove Payment Mot Required Enabled Edit Page 1 of 1 To accept Alternative payment simply click the checkbox next to your selection s Select an alternative payment method ei HEUCKdt Check Money Order Customer Account Cash On Deliwery COD In store As you add payment types and enter information into the Payment Method screen they will display in the list of methods that you have selected When you are finished in the Payments screen click to keep your changes or to go back to the Operations screen without saving changes You will find these buttons at the bottom of th
40. ng option for your customers You can get rates for each order in real time to ensure accuracy Each shipper has different options and different pricing so choose the one that works best for you and your customers For more information on Shipping please see the Shipping section of the nsCommerceSpace User Manual ast Shipping Get real time rates from LIPS FedEx and USPS or affer your own custom shipping including free or flat rate When you are deciding keep in mind that some shippers like FedEx and UPS require you to register with them to get their shipping rates and display them to your customers In order to set up FedEx or UPS shipping you will need to provide your account information The checkboxes for these two options in the Enable column will be grayed out until your account information has been added Manage Shipping Preferences Enable Shipping Select your preferred carriers to have real time rates displayed on your storefront and or create your own custom shipping methods foruse with any carrier Shipping Carrier Enabled Sot Sh Ipping Origin FedEx settings L City Belleville t4 State Province Illinois v Zip Postal Code E2226 TT T4 Country United States v UPS register Custom Free Flat Rate and your own Custom Shipping Methods 0 00 Global handling charge Display Label Combine shipping amp handling on customer displays Custom FedEx Custom Method N
41. nsCommerce Space Setup Guide 10 27 09 22 network solutions nsCommerceSpace Setup Guide 2 This page intentionally left blank 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 3 Table of Contents INTRODUC TION sicezciescesacvane te sescesasavegsbieisiestesaetieiesisinseeiaesssiiacoiactnsastaveicsdsvacedenssitd onesie astaee ns tauesnriseesiranisinsen ees 5 CE TTING STARTED EE 6 THE SETUP CHECKED E 9 DESIGN AND LA YOU KE 11 OUr S e OS a a E E REE E AA EEA E EAEE AEEA AER EE REEE E A NEE 11 TAEDE IG 9 12 CREATE A NEW SITE DESIGN ECK A TEMPLATE sictissvcsossscricscnnsnsepaisbeteacasioniosdibvticasansnnienesabedicaannioargeidbetasaunvensoeidbebeemaianens 13 Ref 14 TO add amp amodule to your st ref TS 16 ren A EO e E 17 Other Options Available in Design amp Lovwout eene nennen emen ee eren nennen 17 x tul upset Y S 18 TO Edit the Page WE ONION EE 18 INVENTOR E 19 ETOP CAE CORI uere ct r A E E E R E EE EE HQ 19 To Create a new single Category ou eccccccccccccccccccesscecccsessscscccsessssecesesssseeecsesssssecceessssseeceessseeeeseestsseeseesaes 19 Creating Category DO DE r MM 21 EIERE EE EE EE 21 For Bulk i
42. nter an email address for the warehouse This is the email address that will receive notification when your customer has purchased a product that is associated with this warehouse If you have multiple email addresses separate them with semicolons and no spaces Separate multiple email addresses with semi colons CC and no spaces 8 Select the information you want to send in your warehouse notification emails Do this by clicking in the check box next to each type of information Informationto Products Email to ee Warehouse Customer Shipping Information eo Pricing When you have all data entered click the Save button at the bottom of the screen to save your changes This will refresh the screen and display a notice at the top that your warehouse has been successfully updated NOTE There are additional fields in the Warehouse editing page that have not been discussed here For information on fields not mentioned here see the Warehouse section of the nsCommerceSpace User Manual 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 31 Setting a Warehouse as a Shipping Origin If you are a drop shipping merchant you will most likely want to set some or all of your warehouses as shipping origins This will make the shipping estimate for the products in a customer s order much more precise City C
43. nts link to set up your payment information Payments Accept payments through real time or offline processing PayPal Express Google Checkout and more Credit Card Payments You can accept payment from as many or as few credit cards as you choose To accept credit cards payments you need to first get a merchant account such as Network Solutions Merchant Account and a compatible payment gateway You can also sign up with an external merchant service such as QuickBooks Merchant Services or US Bankcard Services You can refer to your welcome letter for additional information on getting a merchant account So what is the difference between a Merchant account and a Payment gateway Merchant account A specialized account issued by a bank that allows a business to accept credit cards such as Visa and MasterCard debit cards gift cards and other types of payment cards It connects your bank account to the credit card issuer and the payment gateway Merchant accounts are generally affiliated with one or more payment gateways if they do not provide one themselves Payment gateway An e commerce service that allows you to process real time credit card payments It is the online equivalent of a physical POS terminal computerized cash register usually located in retail establishments Information is instantly verified in most cases and the card can be charged at the time the customer places the order 2009 Network Solutions LLC
44. ot be discussed in detail in this document For additional detailed information on how bulk upload works see the nsCommerceSpace Help Manual For Bulk import of categories follow these steps 1 Click on the Import Export utility link in the taskbar the top of the screen setup Checklist Inport Export File Manager Manual Open a Help Ticket Help Logout 2 n your import CSV file add a category name in the Category field of the spreadsheet for each product you wish to include in this category Repeat for each new category you wish to import with your new products 4 Follow the steps in the screen to import your file 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 23 Add Products You will want to make sure that all information about each product is clear concise and easy to understand Your customers need to know exactly what you are trying to sell to them From the Manage Products screen you have the ability to create new products Click the Products link to open the Manage Products screen Products Add new products modify existing product details and delete old products This is where you will create your products when you are entering them individually Create a New Product one at a time On the Manage Products screen once you get a set of products entered they will be displayed here similar to the screen
45. px 6 18 2008 10 34 AM Edit Register register aspx 6 18 2008 10 34 AM Edit Change Passwnrrl rhannne nasswnrrl asm 6 18 2008 10 34 AM enm 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 19 Inventory Now that you have some basics set up for your store you can begin entering the information on your products Your customers want to understand what you re selling so you ll want to provide them with as much information as you can on your storefront The Inventory menu is the starting point for accomplishing this task Sales Operations Design Pages Reports There are several menu options in the Inventory Overview screen 3 Categories E Products Create categories ta organize your Create and manage your store s products products dP Manufacturers Gift Certificates Add information about your products Create individual gift certificates to issue manufacturers to customers ar recharge current ones e Warehouses 13 Variation Templates Manage warehouse info and Create templates ta quickly add notifications for products you are common differences such as size drap shipping color or material across multiple ut Personalization Templates products Create templates to quickly add Bulk Price Adjustments common personalization questions iauickly change the cost price or MSRP across multiple products of a group of products in bulk
46. r SSL Certificate As a Network Solutions nsCommerceSpace owner you do not need to purchase an additional SSL package All of our nsCommerceSpace packages include a level of Secure Socket Layering that passes CISP certification for securing your online transactions However if you wish to add an extra layer of security for your customers you may do so For more information on how to determine if you should get an additional SSL certificate see the Network Solutions SSL page at this url http www networksolutions com SSL certificates index jsp NOTE For a Network Solutions SSL Certificate the domain assigned to the nsCommerceSpace package must be marked as the primary domain and must be the same as the domain assigned to the SSL service 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 45 Settings While the Settings section of the Control Panel allows you to change a multitude of options and behaviors about your store in this guide we will focus primarily on Checkout Checkout is the set of steps that your customers will follow to complete their purchase transaction once they have completed their shopping and have selected the products they wish to buy Therefore it is very important that your checkout process is smooth so that your customers have a good experience shopping in your store To verify that your checkout settings are
47. r new site design 1 Scroll to the bottom of the page and click in the Name field to enter a new design name 2 Click the Add New Design button The new design name appears in your list with a link to each of the six areas in which you can edit your site 3 Click the Template link You will need to start by selecting a template unless you plan to create your own A template determines the look and feel of your storefront but you can modify any of these layouts to suit your individual needs 4 Select a template from a variety of choices on the Storefront Theme Templates screen You can click the view link to see a larger version of the thumbnail 5 Click the select link to choose a template 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 14 Columns Your site design consists of three columns a header and a footer While the middle column generally contains most of your store s content you can add Modules to the left and right column to enhance your customer s shopping experience What is a module A module is a piece of information that you can include on your storefront The following table gives you a little more detail on these modules and how they can help your customers find what they need on your storefront Browse by Category lists all categories and allow your customer to click on a category and
48. rrier s and the methods for each carrier you will need to set up rules or options so that when a customer selects the option the correct shipping charges will be displayed For each shipping method you can set up multiple rules that are determined by shipping weight or size and can also include an additional markup if necessary To Edit an existing Shipping method 1 Click the button for the shipping method you want to update with a new rule This will open the Shipping Method Edit Page NOTE You can also create a new shipping method by entering the method name in the New Method Name textbox and clicking the Create amp Edit button 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 40 2 An existing method will have a default rule but you can create new shipping rules if necessary USPS USPS Priority Mail LI Li Li m Method Name USPS Priority Mail Enabled Save Min Ib Min oz Max Ib Max oz Markup Region Free Shipping Actions D 0 00 9 qug 999 0 00 0 00 Global True Edit TEM Add a New Rule Minimum Weight Ib oz Maximum Weight Ib EE oz Markup Amount V Region Honors Free Shipping Add Shipping Rule pe Return 3 If you want to change this default rule you can do so by clicking on the button or delete it completely by clicking on the button For example if you want to use USPS Pr
49. rt order by clicking on the drop down button in one of the Sort by fields and selecting a new sort order For example could choose to sort your list based on Price in Descending order 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 24 To create a new product e Click the amp Create a new product ink at the top or bottom of the list This will open the Edit Product Details screen You will notice at the top of the screen that there are several tabs for setting up products We will only discuss the General tab in this document NOTE The other tabs in this screen are not active until you complete the required fields in the General tab cS General Advanced Gallery Variations Personalization SEO Info Related Products Fill out the required fields These are marked with a red asterisk ex Field Name There are many other fields in the screen that you can also use but these are the minimum fields that are necessary to create a product Select a Product Type e Click on a radio button to choose one 1 Regular physical item that will need to be shipped to the customer 2 eGift Certificate an electronic certificate that will be emailed to the customer therefore it will not require shipping 3 eProduct an electronic product that will be downloadable by the customer therefore it will not require shipping Enter a Produc
50. t Name This should be a descriptive name like Sterling Silver Charm Bracelet or Large 14 oz Coffee Mug Enter the Customer s Price Of the price fields this is the only one that is required This is the regular price that your customers will pay Pricing Price Message For Sale ex Call far Pricing ar Add to Cart to View Price optional mt If you want to add other optional prices e The MSRP field contains the price at which the manufacturer suggests you sell the product e The Store s Cost field contains the price that you paid the manufacturer for the product e The Handling field contains any additional handling fees associated with this product 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 25 Select a category To do this simply click the check box next to the category to which you are linking this product Check as many categories as you want for this product but at minimum you must check at least one Product Placement amp Display Categories All Categories Selected Categories Cot amp ing Gampie Catagory 1 F Example Category 1 gt Example Sub Category T Example Category 1 gt T Shirts Add a Mew Category NOTE Notice that there is a link to Add a New Category below the Categories field This opens a new section and allows you to create a category on the fly Uploa
51. t Us About Us Shipping Policy and more To make it easy for vou we have default text based on industry Standards You can even add your own custom content to create a page that is really unique Your Site Design To access the Design pages in the Control Panel click on the Site Design link in the Checklist screen Note You can also click the Design tab at the top of the home page as seen below then select Site Design from the list displayed Sales Inventory Operations Pages Reports There are six design areas available that you can use to edit your template plus a Preview link to see what your store looks like while you are still offline You can switch back and forth between these two views as often as you need You can also click on the View Storefront button to the right of the tabs at the top of the screen at any time to view your store as a whole NOTE When you select one of the View storefront options your preview page will open in a separate screen Simply close the screen when you are finished to return to your Control Panel 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 12 The Design The Design section of the Control Panel allows you to change any design aspect of your store including your email form invoice product layout product list and site design Let s first tackle the Site Design Home Design oi H
52. t just say In ear headphones Say Comfortable and colorful in ear headphones This description will appear below the product thumbnail image on the storefront in the product list page The Full Description Full Description L ela 2leiecoimmrs is 7 Paragraph Font Mame Size x E U UN D Wd II E H ii d Ili Ili T This description should give additional details about the product It appears on the product details page below the display image when the customer clicks on a More Info or similar button NOTE You can use HTML in the Full Description field by clicking the View HTML button Click the button to retain all your data NOTE To see how your products are displaying in your storefront click the View Storefront button at the top right of the screen at any time and navigate to your product pages 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 27 Create products in bulk Premium Only There is also an option to upload your products via a spreadsheet which will not be discussed in this document For detailed information on bulk upload of products see the Import Export section of the nsCommerceSpace User Manual To Bulk import products using the Import Export fuction 1 Click the Import Export utility link in the taskbar at the top of the screen Setup Checklist Import Export File Man
53. that have been marked public such as a Zenit Leve wedding gift list or a Christmas wish list Et Search Site when added allows customer to search the entire site for a term they have entered into the Search field 9 5ite Search O cs Shopping Cart when added displays brief information on the Shopping Cart shopping cart such as items placed into the cart and current subtotal Qty Hem f ea iPod Shuffle 25 50 Comfy In ear 13 00 Headphones 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 16 To add a module to your storefront Column modules allow you to display common cantent in the side columns of your site example Browse by Category or Featured Products Add Mew Modules to the Left ar Right Column boxes to setthe column layout far the current site design You can then click the Edit icon F onthe module to change its name or contents Click the Delete icon c3 to delete modules where applicable Currently used modules can be dragged to the opposite column orthe Saved Modules box to hold for later use Left Column New Modules Right Column Browse by Category Browse by Price Browse by Price ec D LI Browse Manufacturers Featured Products chatstat Login custom at Shopping Cart Featured Products Links DW Login Mailing List Search Shopping Lists Search S
54. to Products Warehouse F customer Shipping Information C Pricing Ol eja lee o ep elo Paragraph Fort Name Size B i US Z s Se ee amp Shipping origin Ship products from this origin City Chicago State Province Illinois v ZipPostal Code 50515 Country United States v Cannot be viewed by Customers or Warehouses Notes are only visible on this screen Save Save amp Return Delete Cancel amp Return 4 There is only one required field Warehouse Name and that should already be populated 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 30 5 n the Products list click in the check box next to each product you want to associate with this warehouse 6 When you have made all your selections click the button to move the selection from the Available Products list to the Selected Products list NOTE If you move a product from the Available list to the Selected list simply click the check box next to the product and click Remove Selected This removes it from your Selected list back to the Available list it does NOT delete the product Available Product List Selected Products List Product Name Product Name Beer Stein black Comfy In ear Headphones Beer Stein decorative iPad Shuttle Eyeglass chain holder page 1 page 1 7 E
55. to assign your domain name in your Account Manager When you log into your account manager and do not have an assigned domain name you will see the following notice Configure Your Purchases Product Description Status Action Required Il Pro E Commerce In order to set up your E Commerce package you must first assign a domain name O29C DFS METSOLSTORES CoM Your domain name iz the Web address used by visitors to find your new E Commerce IE Web site Click here Click ES and follow the instructions on the screen to assign your domain name to your new store Assign Domain Names to Your E Commerce Package Please select the domain name that you wantto assign to Pro E Commerce Domains within the same account as this E commerce Package are listed below Ifyou would like ta assign a domain not listed click here Domain Hame Selecta domain name Third Level Prefix Mot Required If vau wish to use a third level domain such as store example name com please enter the prefix in the box provide leave blank for all other domains Make this my primary domain Make sure you select this as your Primary Domain This is where customers will enter your online store it will allow search engines to find your site and if you purchase a Network Solutions SSL Certificate this is where we will automatically install your certificate NOTE Changes can take up to 72 hours to propagate Purchase an Additional Secure Socket Laye
56. tup Checklist and click the button again 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 11 Design and Layout This section is where you will set up the overall look and feel of your store A visually attractive design is very important to any website but especially to the e commerce site since you are hoping that it will generate money for you This section includes Site design and general page layout information Generally speaking you have three 3 options regarding the design of your storefront e Choose one of our professionally designed templates and tweak it to suit your needs e Create your own design Use your own application such as Dreamweaver or FrontPage e Hire a professional team such as our Do It For Me DIFM E commerce Design group to create the perfect storefront for you The Quick Start Setup guide assumes you will be starting from scratch and selecting one of our pre designed templates Design amp Layout D of 2 completed Site Design C Make your store look presentable for shoppers Use your logo to give it your own look Current Theme Copy of My Site Design Columns 10 modules Browse by Category Browse Manufacturers Browse by Price Mailing List Custom HTML 2 shopping Cart Featured Products Login Search Shopping Lists Links Page Intemnatien C Choose pre worded pages for your store such as Contac
57. will appear atthe top left of your website You will need to use a separate image editing software to create your own logo T Would vou like an expert graphic designer to create a professional logo design for you Learn more Upload an Image Storefront Logo Preview PL Browse mes accepted file types gif jpg png The Example Store To download a logo background to match your current site design Right click here to save the background image Every example made to order Click the Browse button A Windows file menu will open select the logo image file from your computer Click the Open button The path to your file will appear in the Upload an image box Click the Upload button Your logo will now display in the Storefront Logo Preview screen Ch om Kh WwW N Other Options Available in Design amp Layout Other features you can change under the Design amp Layout tab are e Colors Fonts and Style Settings change border and background colors font styles and sizes column widths etc e images upload your own button images to use in place of the template buttons e Header amp Footer Manage your header and or footer information for a more complete customization using your own HTML code 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 18 Page Information Now that you have a basic design you will need
58. working properly we suggest a run through of your checkout process to test it and make sure there are no surprises To verify your checkout settings 1 On the Operations main page click on the Settings link to access the Settings screen 2 When the Setting screen appears you will see a number of tabs across the top of the screen 3 Click the Checkout tab to access the Checkout settings screen e M RR gt MT General Y Regional Products Checkout Shopping SEO y Security Google Configure settings in relation ta the customer s checkout process User registration and membership Registration enabled w Address display during checkout Display shipping address followed by billing address Send email alert when customer registers Display customer IP address during checkout process Display customer notes during checkout Email address is optional during checkout process Check the Billing address is same as shipping address option by default Display shopping cart contents during checkout L1 II ET EJ E31 ISI C Display praduct images in shopping cart during checkout Customer location All Countries wi d Require phone number an user registration and checkout O Display Tas ID during registration Default payment gateway error message n error occurred when placing your order We apologize for the inconvenience You may try placing the order again or contact us if the 9
59. y customer notes during checkout Email address is optional during checkout process Check the Billing address is same as shipping address option by default Display shopping cart contents during checkout v Display product images in shopping cart during checkout Allow Intemational Customers Require phone number on user registration and checkout lt plaintext gt this is the editable gateway error message 197 characters remaining 3 When you are satisfied with the selections on this page click the button The page will refresh with a statement at the top that says your changes have been saved e Your changes have been saved 4 Click Return to exit this screen and go back to the main Operations screen 2009 Network Solutions LLC Network Solutions 13861 Sunrise Valley Drive Herndon VA 20171 networksolutions com nsCommerceSpace Setup Guide 47 Check your General settings 1 From the Settings screen click on the General tab This is the screen in which you will configure the basic way in which email notifications display to your customer General Regional Products Y Checkout Shopping SEO Security Google Configure the general settings that apply throughout your site denotes a required field Company name and default title tag Network Solutions E Commerce web Site Primary sender email name Network Solutions Shopping Cart Primary sender email address Jerny hendersantenetwarksalutians cam

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