User manual - Alde International (UK)
Contents
1. Compact 3020 HE CC CONTENTS 1 DOMESTIC HOT WATER 3 TOT VERI E O O A ER 3 1 2 Specified Use 3 1 2 System DES IE emissi 3 2 DESCRIPTION OF FUNCTIONS 4 24 Gas HOSLIIIB cret to eicit e aps 4 2 2 Electric Heating ssseseese 4 2 3 Domestic Hot Water 4 3 DOMESTIC HOT WATER 6 3 1 Draining Fresh Water 7 4 HEAT TRANSFER FLUID 8 ETE DB entes dte R 9 8 2 DM Em SEN MERE 9 5 CENTRAL HEATING eee 10 5 1 Circulation PUMP asitie 10 5 2 Bleeding AI serranon 11 EN EOC ANNE 12 54 ON Fle Emma 12 5 5 Liquefied Petroleum Gas 13 6 MAINTENANCE eee eee eee 15 CN III PETERET 15 7 CONTROL PANEL eee eene 17 7 1 Starting the system 17 7 2 STAN EDV SEE eer qoare ttbi ded 18 7 3 Main MENU iii atenen 19 7 4 What s Activated Menu 24 7 5 Settings MENU eres 25 7 6 What s Activated Menu 33 TENOR EOS sc RM 23 Jo OE EA INO MEUM 34 7 9 Shutting down the system 34 7 10 Installed Accessories Menu 35 ZOLL lU meteiamtst tient ted 36 7 12 Interconnecting The System 38 8 TROUBLESHOOTING 39 9 WARRANTY eis 42 Revision 29 01 16 Alde Compact 3020 HE Operating Instructions MAKE2. When the hot water cylinder is in continuous use it should be drained and refilled once a month This recreates the air cushion in the hot water cylinder that absorbs pressure surges The Alde control panel requires no maintenance other than cleaning of the screen as needed Use a microfibre cloth to clean the touchscreen Panel radiators and towel rails should be regularly cleaned with a cloth and multi purpose cleaner When shut down the system has a normal draw on the 12 V leisure battery of approximately 60 mA 6 1 Winter When camping in the winter always ensure the flue terminal remains unobstructed by snow and ice Extensions for roof flue terminals and condensate spouts for side flue terminals are available from Alde Check the strength of the heat transfer fluid HTF with a hydrometer and or refractometer It should measure 5096 ethylene glycol antifreeze or 35 37 C 15 MAWE The central heating can still be used with no fresh water in the system The air in the hot water cylinder is heated but no damage can result IMPORTANT Always drain down and completely empty the hot water cylinder when there is risk of frost unless the vehicle is explicitly stated to be self winterising by the vehicle manufacturer If camping in temperatures below 10 C consider carrying spare parts in the event of an emergency Alde recommends a 12 V circulation pump for the expansion tank with cabling a PCB
3. and 4 5 litres of ready to use antifreeze These spare parts should be kept well insulated and in the warmest part of the vehicle for example in the wardrobe near to the expansion tank pipes 16 Alde Compact 3020 HE Operating Instructions If storing the vehicle for winter ensure the flue terminal is covered to prevent pest animals nesting in the flue NB Consider removing the Alde control panel over winter if the vehicle is to be kept in storage and is susceptible to damp If using the lighter duty 12 V circulation pump in the expansion tank do not leave the central heating on over winter even with a low desired temperature set TIP Air the vehicle over winter without wearing out the lighter duty pump Use Delayed Start Cycle on the Alde control panel to automatically heat the vehicle for 24 hours once a week Alde Compact 3020 HE Operating Instructions MAE 7 CONTROL PANEL The Alde 3020 Compact HE control panel has two hard buttons and a non capacitive colour touchscreen interface The soft buttons displayed on the screen are operated by touching the screen with your finger T IMPORTANT Please read the Alde 3020 Compact HE operating instructions fully before using the system 3020 High Efficiency Both the control panel and boiler are off To start the system press the Power button on the control panel The Splash Screen is displayed and green LED is lit The boiler will now start with the p
4. but automatically selects a discrete room temperature sensor when connected prioritising sensor 1 This allows the sensor to be selected with a convenient wall switch Load Monitor If an Alde 3010 246 load monitor is installed this allows you to set an amp limit from 5 17 A for the vehicle s 230 V power If the current drawn by the vehicle exceeds the amp limit the boiler and Truma Aventa Comfort air conditioning unit if connected will automatically reduce power This helps avoid tripping the circuit breakers on the electric hook up The load monitor can be disabled by selecting Off NB AC must be enabled on the control panel for the Truma Aventa Comfort air conditioning unit to respond to the load monitor EisEx Heating If a Truma EisEx defroster is installed this allows you to select e Winter EisEx heating for the gas regulator is on e Summer EisEx heating for the gas regulator is off If a Truma DuoControl or DuoControl CS gas regulator is installed gas cylinder status is also shown G Engine Pre Heat requires Clock to be set If an Alde 2755 000 engine pre heat pump is installed allows you to use the central heating as a block heater Once enabled the engine pre heat pump will circulate fluid around the engine radiator via the Alde engine heat exchanger on the set time and day for a fixed 60 min cycle NB If the central heating is cool the engine will not be pre heated 31 MAE Alde Compact 3020 HE
5. 1 DOMESTIC HOT WATER 1 1 Warning Alde can accept no liability whatsoever for damage or injury resulting from failure to observe these instructions 1 2 Specified Use These instructions are approved for the Alde 3020 Compact HE fitted in caravans motorhomes or buildings in accordance with CE 0402 no SC0653 13 and have the E5 mark for installation in vehicles in accordance with ECE R122 no 00 001 and R10 no 04 166 for use in central heating and hot water systems The system is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and or knowledge unless they have been given instruction or are supervised The term specified use also covers observance of the operating and installation and service instructions supplied separately The Alde 3020 Compact HE must be installed or repaired by a competent person in accordance with current local regulations In the unlikely event that your system develops a fault switch off the system and contact Alde or your dealer or installer The owner is always responsible for maintenance and arranging inspection 1 3 System Design The boiler s internal heat exchanger consists of three concentric cylinders the combustion chamber the central heating cylinder and the hot water cylinder The combustion chamber is made from aluminium and is divided into two halves by a baffle plate with the burne
6. heating must not be used when refuelling the vehicle at the service station or other fuelling facility MAWE Alde Compact 3020 HE Operating Instructions 3 DOMESTIC HOT WATER Being a combi type boiler the Alde 3020 Compact HE has an integrated stainless steel hot water cylinder that holds approximately 8 4 litres of fresh water The boiler can produce around 12 litres of 40 C warm water per 30 mins at a cold water temperature of 10 C If only the electric heating is used this capacity is slightly reduced Only use potable fresh water Grey water desalinated water or water otherwise unfit to drink is not suitable for use as domestic hot water Always flush out the hot water cylinder before use especially when it has stood empty for some time IMPORTANT Any steriliser products should be suitable for use with stainless steel Avoid steriliser products containing sodium hyperchlorite for example as these will cause severe corrosion damage to the hot water cylinder and is not covered under warranty Read the product label or contact the product manufacturer for details When the hot water cylinder is in continuous use it should be drained and refilled once a month This recreates the air cushion in the hot water cylinder that absorbs pressure surges TIP If continuously using the hot water cylinder in a hard water area fit an inline scale inhibitor to minimise the effects of limescale Target h
7. vents and the flue hoses Do not place stowage in the boiler compartment A In the event of a gas leak or if you smell gas e Extinguish all naked flames e Open all doors and windows e Close all gas valves including the valve on the cylinder e Donot smoke e Do not operate any electrical appliances or switches e Arrange for immediate inspection of the gas system by a competent person in accordance with current local regulations LPG from the cylinder is reduced in pressure by a regulator and is supplied to the boiler at low pressure 30 mbar Never use an unregulated high pressure supply Where oil and dirt in the gas supply area concern gas filters should be fitted to prevent blockage of the boiler gas valve NB Gas heating must not be used whilst driving your vehicle unless a safety shut off device is fitted to the gas system Current local regulations must be adhered to 13 MAE Alde Compact 3020 HE Operating Instructions 5 5 1 Flue The burning of LPG produces CO carbon dioxide a non toxic asphyxiant gas Exhaust flue gas can cause possible burns and poisoning Avoid inhaling exhaust flue gas N IMPORTANT Do not position awnings tents or other enclosures around the flue terminal Air supply is essential for clean combustion The air intake is located in the flue terminal For best performance the flue terminal should be well vented If leaving the gas heating unused for a period en
8. 20 HE Operating Instructions 5 5 Liquefied Petroleum Gas LPG liquefied petroleum gas has two main variants propane and butane gas The gas heating in your Alde 3020 Compact boiler can use propane or butane gas as fuel Many LPG fuels contain a mixture of propane butane and other additives BS 5482 Part 1 states For butane cylinders satisfactory service might not be obtained at temperatures of less than 10 C the most suitable temperature range is from 13 to 30 C For temperatures less than 13 C the use of propane should be considered For this reason Alde recommends using propane gas for all year round gas heating LPG cylinders contain both gas and liquid forms When the cylinder is filled high pressure transforms the gas into liquid The liquid reverts to gas when the valve on the cylinder is opened LPG is a flammable gas It can be a fire and explosion hazard if stored or used incorrectly Store cylinders vertically and securely to prevent them from toppling Do not mount your LPG cylinder horizontally or use liquid phase gas cylinders Liquid gas explosion may result Read the product label or contact product manufacturer for details LPG is heavier than air Should a gas leak occur floor vents in a caravan or motorhome should allow the gas to escape from the vehicle For this reason always ensure floor vents are unobstructed MAE IMPORTANT The boiler compartment contains the gas connection floor
9. Legionella bacteria Circulation Pump Select which circulation pump to use for the central heating depending on what pumps are installed Pump Manual 12 V For the 12 V inline circulation pump with manual 5 speed dial Pump Remote 12 V For the remote controlled 12 V inline circulation pump Pump speed can also be set Speed 2 is recommended Speed 4 5 should only be used prior to bleeding the system of air O Optional Pump 12 V For the optional 12 V circulation pump in the expansion tank Pump 230 V For the 230 V inline circulation pump Auto Automatically selects the 230 V pump when a 230 V supply is detected or the optional 12 V pump when only 12 V supply is available Pump mode can also be set Cont The pump is continuously active This will reduce the hot water supply For testing the circulation pump in the summer if room temperature exceeds 30 C Thermo The pump is controlled by the room thermostat 29 MAE Alde Compact 3020 HE Operating Instructions Lang 0 B 30 External Switch Allows you to use a third party external switch to start up and shutdown the boiler When the external switch starts the boiler it will provide heating using the last saved settings Once External Switch is enabled the system should be shut down by pressing the Power button The external switch then takes control of the boiler Ext When a circuit is made at X18 on the boiler the boiler is started When the ci
10. Operating Instructions 32 Dedicated Underfloor Heating If installed the dedicated underfloor heating pump and circulation pump share the same control When active the dedicated underfloor heating pump runs in 5 min intervals The pump mode can also be set Delay The dedicated underfloor heating pump will run at intervals for 15 30 or 120 mins after the circulation pump has gone inactive It will remain active if the circulation pump reactivates during that time Cont The dedicated underfloor heating pump will run at intervals continuously irrespective of the circulation pump TIP Alde recommends not exceeding a floor surface temperature of 29 C to avoid discomfort Off The dedicated underfloor heating pump is disabled Alde Compact 3020 HE Operating Instructions MAE 7 6 Settings Menu Press the Tool Button to access the Settings Menu from the Main Menu Lower level functions can be accessed by from these screens by pressing the buttons NB If a function is not available its button is greyed out Figure 7 6 1 Figure 7 6 2 Figure 7 6 3 Reset 7 7 Error Log Press the Warning button to access the Error Log from the Service Menu The most recent 20 error messages are displayed To verify an error message remove the system from the 12 V and 230 V supply Wait 10 secs before restoring 12 V and 230 V power to the system Figure 7 7 1 Figure 7 7 2 33 MAE Alde Compact 3020 HE Operating In
11. and G13 spec antifreeze magenta is compatible with both Failure to fill with suitable HTF may result in severe damage to your Alde system and is not covered under warranty Alde Compact 3020 HE Operating Instructions MAE 4 1 Filling Figure 2 The central heating system is filled with HTF through the expansion tank either by hand or using the Alde service pump Any containers used for handling or storing the HTF should be checked first and must be visibly clean mI r to avoid introducing contaminants or foreign Meis 4 objects into the system JAlde Alde recommends using the Alde 1900 811 or 839 twin motor service pump to MAX fill the system To fill the system by hand unscrew the expansion tank cap Fig 2 R and lift the circulation pump Fig 2 S out of the tank if applicable Carefully pour the HTF into the tank and repeat until the fluid level is about 1 cm above the MIN mark when cold E li Fluid level 4 2 Draining The installer should fit one or more drains in the central heating system to allovv draining of the HTF Because the pipes step up and down some HTF will be left in the system after draining TIP The easy way Contact an Alde certified service agent to drain and refill your system MAE Alde Compact 3020 HE Operating Instructions 5 CENTRAL HEATING The boiler is set to an upper limit temper
12. ature 5 1 Circulation Pump of 85 C i e the temperature of the heat transfer fluid HTF as it circulates around the A pump is used to circulate the HTF around pipes radiators convectors et al the central heating system There are three To ensure the best performance from models of Alde circulation pump hydronic heating air must be able to circulate freely around the back of the furniture Fig 3 Air vents cut into the top and bottom of the Figure 3 furniture must be unobstructed by carpets cushions or stowage etc The full length of a convector should be ventilated for best performance TIP Use gas and electric heating simultaneously for the best performance The boiler will only use as much energy as is needed and is 93 efficient on a SEDBUK based test e 12 V expansion tank circulation pump This classic pump is ideally suited for traditional holiday makers or as a lighter duty off grid option for the 230 V inline circulation pump e 12 V inline circulation pump This heavy duty variable speed pump is designed for full time motorcamping e 230V inline circulation pump This heavy duty pump is powered directly by mains electric suitable for seasonal pitches 10 Alde Compact 3020 HE Operating Instructions 5 2 Bleeding Air The HTF will contain some air This is unavoidable Air bubbles can also be introduced when the system in filled In a newly filled central heating system you will need to
13. bleed air from the bleed points to ensure best performance There is an automatic air bleed valve on the boiler There is also an air vent on the expansion tank The installer should fit bleed points elsewhere in the system especially where the pipes step up and down and on radiators and towel rails Air will accumulate at these high points and become trapped TIP Contact the dealer or installer for details on where the bleed points are in your system and how to access them To bleed the system set the desired temperature to 30 C and select gas heating on the control panel Set the 12 V inline circulation pump on the side of the boiler to speed 5 Fig 1 D by turning the blue speed dial clockwise on the face of the pump motor NB Speed is not adjustable if using the 12 V circulation pump fitted in the expansion tank After 10 mins set the pump back to its normal running speed 2 for a caravan 3 for a motorhome MAE Now power off the Alde 3020 Compact HE boiler completely making sure that the circulation pump is not active Follow the flow pipe from the boiler and bleed the system at each bleed point If Alde bleed points have been fitted these are metal bleed screws mounted on black EPDM rubber connectors Fig 4 Have a cloth in hand To open turn the screw anticlockwise between thumb and forefinger Air will hiss out When fluid trickles out close the bleed screw and mop up fluid with the cloth F
14. creen Press MENU button 2 Main Menu a What s Activated Menu Not displayed if no activated functions are detected b Settings Menu 19 MAE Alde Compact 3020 HE Operating Instructions 7 3 1 Desired Room Temperature The desired room temperature can be set from 5 to 30 C in 0 5 increments TIP The World Health Organisation recommends a room temperature of 18 24 C for healthy living NB If Day or Night Mode are active the temperature cannot be adjusted the Plus and Minus buttons will be greyed out 1 The current desired room temperature is displayed 2 Adjust by pressing Plus or Minus button 0090000099900000909099000090909090000090000009090990090000090000009000090000090900000000909000000090900000900009009009090000000909000900900090000009090009009000900000009090000000990000090090090000090900000090090900090099 7 3 2 Domestic Hot Water 149 The Alde boiler stores 8 4 litres of hot water as standard If the hot water cylinder is empty the air is heated but no damage can result TIP Q In a good summer for example lower the desired temperature on the control panel to around 10 C The central heating will not circulate unless the temperature drops to 10 C but you can still control hot water NB If Day or Night Mode s Hot Water Ignore is active the hot water cannot be adjusted the Plus and Minus buttons will be greyed out 20 Alde Compact 3020 HE Operating Instructions MAE 1 Hot Water I
15. e is enabled but may or may not be active depending on the time Alde Smart Control or daisy chained External Switch is enabled but may or third party control panel is enabled may not be in use One or two discrete room Load Monitor is enabled and an amp temperature sensors are connected limit is set Alde Compact 3020 HE Operating Instructions MAE Truma DuoControl or DuoControl CS regulator is enabled AC Truma Aventa Comfort air conditioning unit is connected but Engine Pre Heat is enabled but may or may not be active Booster fan is enabled but may or may not be active may or may not be active Truma EisEx defroster is enabled but may or may not be active Underfloor Heating is enabled but may or may not be active 7 5 Settings Menu e Press the Tool Button to access the Settings Menu from the Main Menu Lower level functions can be accessed by from these screens by pressing the buttons NB If a function is not available its button is greyed out 25 MAE Alde Compact 3020 HE Operating Instructions 7 5 1 Settings Menu Functions To return to the Main Menu press the MENU button 2 5 1 6 7 8 10 12 9 13 14 16 18 15 19 20 26 Alde Compact 3020 HE Operating Instructions MAE A Delayed Start Cycle requires Clock to be set Allows you to programme the boiler to start at a specified time and day weekly It will provide heating usin
16. ere is slack on the cable at the control panel but not excessive weight from free hanging unmanaged cable Window open e Optional window sensor has triggered gas heating is suspended Automatically clears and gas heating resumes when window is closed 3rd Party Panel C Fail e Break in comms between Alde control panel and third party control panel e Check the cable between the Alde control panel and third party control panel e Third party control panel is installed in software but not fitted e Untick Third Party Panel in Installed Accessories Menu Low battery e 12 V supply to boiler has dropped below 10 5 V possibly causing system brownout e Automatically clears when 12 V supply reaches 11 V No match Heater Panel e Control panel is incompatible with boiler PCB e Check control panel part number Control panel 3020 013 is for 3020 A series boiler 3020 113 is for 3020 HE series boiler If problems persist please contact Alde or your dealer or installer For our frequently asked questions or download all instruction manuals please visit our web site at www alde co uk 41 MAE Alde Compact 3020 HE Operating Instructions 9 WARRANTY Alde undertakes to rectify any manufacturing defect or early component failure through normal use that occurs within 2 years of the installation date If your Alde boiler develops a fault your first action should be to contact your dealer or installer as the
17. g the last saved settings for 24 hours before automatically shutting down again This is recommended for airing the vehicle over winter if stored locally and hooked up to 230 V power Once Delayed Start Cycle is enabled the system should be shut down by pressing the Power button Clock The clock must be set for programmable functions to activate at the correct time day If 12 V power is lost the clock will reset TIP The optional Alde 3010 414 battery backup uses two AA batteries and allows the clock memory to be stored even if 12 V power is lost Navigation Arrows There are four screens in the Settings Menu The up down arrows allow you to navigate between them Night Mode requires Clock to be set Allows you to programme the boiler to automatically change and select settings at night Set a start and stop time for the night time period Set a day of the week or All for the same daily programme You can also define e Desired room temperature e Invert Standby Screen e Hot water ignore e Temperature sensor if discrete room temperature sensors are connected e AC Quiet Mode if Truma Aventa Comfort air conditioning unit is connected 27 MAE Alde Compact 3020 HE Operating Instructions 28 Day Mode requires Clock to be set Allows you to programme the boiler to automatically change and select settings during the day Set a start and stop time for the day time period Set a day of the week or Al
18. gnore Volume bar empty No attempt is made to heat hot water specifically This saves energy when the fresh water is drained down 2 Hot Water Normal Volume bar half full Hot water is heated to greater than 50 C NB If Circulation Pump is set to Continuous this option will not be available 3 Hot Water Boost Volume bar full Central heating circulation is disabled for 30 mins Hot water is heated to greater than 65 C After 30 mins the system reverts to Hot Water Normal 4 Adjust by pressing Plus or Minus button 21 MAE Alde Compact 3020 HE Operating Instructions 7 3 3 Electric Heating 4 Check that 230 V supply is displayed on the Standby Screen The Alde boiler is hard wired to use power economically and there are times when it may use no power at all even if set to 3 kW 1 Select Off 1 2 or 3 kW electric heating More power equals better performance but may be restricted by the current amps limit on the electric hook up 2 Adjust by pressing Plus or Minus button Max current draw from 230 V supply is 4 5 A on 1 kW 9 A on 2 kW 14 A on 3 kW If the electricity supply has unstable voltage the amperage will also fluctuate 7 3 4 Gas Heating The Alde boiler is hard wired to use power economically The gas burner has two stages shifting dynamically between low or full flame There are times when it may use no power at all even if gas heating is selected 1 Press the Flame button to select ga
19. igure 4 Move on to the next bleed point and repeat until all bleed points have been tended to 11 MAWE 5 3 Air Lock If enough trapped air accumulates at one point an air lock can result and prevent the circulation of hydronic heating A ramp or steep slope can be used to raise one end of the vehicle causing the trapped air to shift around the system Repeat the full 5 4 230V Electric The Alde 3020 Compact HE boiler has two 230 V electric heating elements outputting 1050 W and 2100 W or 3150 W combined and drawing 5 A 9 A and 14 A respectively rounded 230 V breakers fuses fused spurs and isolator switches should be rated for 16 A Before using electric heating check the current limit on the electric supply you are hooking up to e 6Alimit only use 1 kW electric heating e 10OAlimit use 1 2 kW electric heating e 16Alimit use 1 3 kW electric heating NB If the electric supply has unstable voltage the amperage will also fluctuate 12 Alde Compact 3020 HE Operating Instructions bleed procedure A caravan can be slowly and carefully tilted to reproduce this effect To clear a stubborn air lock in under 15 minutes an Alde certified service agent can use the Alde 1900 811 or 839 twin motor service pump TIP The optional Alde 3010 246 load monitor allows you to set a limit on the current drawn by the vehicle and the electric heating to automatically accommodate it Alde Compact 30
20. l for the same daily programme You can also define e Desired room temperature e Hot water ignore Temperature Offset Recalibrate the room temperature displayed by the control panel in 0 5 C increments If an outdoor temperature sensor is connected this can also be recalibrated Return Return to the previous menu Prioritise Select whether to prioritise gas heating or electric heating when using both Less demand will be placed on the non prioritised fuel TIP If you re hooked up to a site with a flat rate 230 V supply but still want the extra performance from gas heating prioritise electric heating to save money on gas Button Sound Bleep when a button is pressed Backlight The brightness of the Standby Screen can be adjusted from 1 3 The display mode of the Standby Screen can also be set Dark The Standby Screen is deactivated the control panel may appear dormant except for the power LED Pressing the screen will activate the Standby Screen for 30 secs Suited for use in dark night time conditions Bright The Standby Screen shows dark characters on a light background Suited for use in bright day time conditions Alde Compact 3020 HE Operating Instructions MAE Invert The Standby Screen shows light characters on a dark background Suited for low light conditions Antimicrobial requires Clock to be set Hot Water Boost will automatically activate at 02 00 every morning This further reduces the risk of
21. m may not need to use gas heating if also using electric heating e The fluids in the boiler may already be at operating temperature The boiler will not heat on 230 V electric e Check the circuit breaker and any 230 V fuses e Check that any 230 V isolator switches are on they will often have an LED indicator and 230 V fuse e Check the 230 V supply to the vehicle e The fluids in the boiler may already be at operating temperature No hot water e Check that Hot Water Ignore is not activated on the Alde control panel e Check that Continuous pumping is not activated on the Alde control panel e Check for other conflicting settings on the Alde control panel e Check the fresh water supply and water pump 39 MAE Alde Compact 3020 HE Operating Instructions No central heating e Bleed the system of air e Check the fluid level in the expansion tank e Check that the circulation pump is responding e Check that hot water boost is not activated on the Alde control panel e If electric heating is not being used set it to Off on the Alde control panel e Use gas and electric heating for best performance e Check that vents in the furniture are not obstructed e Check the condition of the heat transfer fluid e Most vehicles will reach a comfortable temperature within 40 mins in non extreme conditions Circulation pump active even though system is off e 12V supply to the boiler dropped to 7 V momentarily Check 12 V su
22. on sensor X8A X8 Mechanical panel Control panel Tin bus H O B m Remote Sensor 2 Bed 5 x Fuse 3 15A 2 a o e f ianua zola External Window Battery Back up Colt start circuit breaker 3V DC OH X18 X6 a Heater JP2F1 J Ext JP2B1 E JP2A1 TIN Bus Truma Aventa Comfort JP3 JP1 J AC is connected to one of the TIN Bus contacts V 302013 Rev 1445 FUSE 3 15 A FLOOR PUMP FAN BOOSTER ENGINE PUMP EXTRA HOT WATER PUMP OPTION EIS EX GAS LEVEL SENSOR HEATER MAINBOARD Mm EI CI CI CI EEES JP6 JP7 alerta JP1 JP2 JP3 JP4 JP5 CONNECTED TO HEATER MAINBOARD RG Option board for Compact 3020 Mechanical panel 3010 214 38 Alde Compact 3020 HE Operating Instructions MAE 8 TROUBLESHOOTING Any error messages will be displayed on the Standby Screen Error messages can be cleared by removing 12 V supply to the boiler for 10 secs The system is completely dead the control panel is blank e Check the 20 mm T3 15 Amp glass fuse in the boiler This is located under the lid of the black plastic service hatch in a green plastic fuse holder e Check the 12 V supply to the boiler it should be above 12 V e Check the 12 V cable is plugged into the boiler Check the cable is plugged into the Alde control panel The boiler will not ignite on gas but no error message e he syste
23. ot water temperature is greater than 50 C in normal operation to prevent the growth of Legionella Over 50 C the hot water will be heated to the maximum achievable temperature at the time This allows the hot water to achieve disinfection temperatures and increases warm water performance If scalding hot water temperatures are a concern such as with the young elderly or infirm thermostatic mixing valves TMVs can be fitted and may be required by local regulations T IMPORTANT Always drain down and completely empty the hot water cylinder when there is risk of frost unless the vehicle is explicitly stated to be self winterising by the vehicle manufacturer Alde Compact 3020 HE Operating Instructions MAE 3 1 Draining Fresh Water Figure 1 Opening manual safety valve drain valve Switch off the water pump Open all water taps showers etc Closed 3 Open the safety drain valve by lifting the yellow tab Fig 1 M or by turning the blue knob Fig 1 K 90 4 The system will drain directly below the vehicle through the clear plastic hose on the safety drain valve Check that all water has emptied out 7 10 litres Leave the valve in the open position until the next time the hot water cylinder is used Opening automatic safety valve drain valve K NB Check that the red breather valve Fig 1 N is allowing air to enter the hot water cylinder when it is being drained and that the clear plas
24. pply for stability Panel failure 1 amp Panel failure 2 e Moisture is trapped in the control panel e Remove the Alde control panel from the vehicle and air in a warm dry place overnight Gas failure e Out of gas or gas is not igniting e Check the gas cylinder is full Try a different gas cylinder ensuring it is propane gas e Check the gas regulator and any isolation valves are open and not frozen Overheat red fail or Overheat blue fail e Bleed the system of air e Check the fluid level in the expansion tank It should be 1 cm above Min mark when cool e Check the correct circulation pump is installed selected and responding e 12V supply to the boiler dropped to 7 V momentarily Check 12 V supply for stability e Wait 15 mins for the fluid to cool down Overheat PCB e Failsafe in boiler has triggered e Check the fluid level in the expansion tank It should be 1 cm above the Min mark when cool e Check the boiler compartment is ventilated and that the vents are unobstructed Do not place stowage in the boiler compartment 40 Alde Compact 3020 HE Operating Instructions MAE Fan failure e Combustion fan speed too low Bearing may be stiff after a period of disuse e Automatically clears after 5 mins Please try again Connection failure e Loose connection between Alde control panel and boiler e Unplug cable at the control panel and boiler then carefully plug back in e Check th
25. r head located in the top half and the flue gases venting through the bottom half The combustion assembly is fixed to the end of the internal heat exchanger It consists of the burner combustion fan gas valve air intake and exhaust ducts and gas line Two electric heating elements are sealed inside the central heating cylinder one for 1 kW one for 2 kW The room thermostat is integrated into the touchscreen control panel and connected to the boiler by a Registered Jack RJ cable MAWE Alde Compact 3020 HE Operating Instructions 2 DESCRIPTION OF FUNCTIONS 2 1 Gas Heating When gas heating is set to on the combustion fan starts to revolve Once the correct speed is achieved in rom a signal is sent to the PCB for the burner to be lit The gas valve opens passing gas and the ignition module on the PCB generates sparks at the electrode on the burner head When the burner ignites a flame supervision device signals the ignition module to cease sparking The burner fires until the boiler or room thermostat reach the setpoint Should the burner flame out unexpectedly the FSD detects this and attempts to reignite for about 10 seconds before shutting down and raising a fault code TIP Listen carefully to the ignition sequence of the boiler You should hear the whirl of the combustion fan the clunk of the gas valve and the tick tick of the ignition module 2 2 Electric Heating When electric heating is se
26. rating Instructions With following options are shown when the Alde 3020 023 options dongle is connected Tick the box to install e Booster Fan connected to JP2 on options dongle e DuoControl gas regulator connected to JP7 on options dongle e EisEx defroster connected to JP6 on options dongle e Underfloor heating pump connected to JP1 on options dongle e Auxiliary hot water tank connected to JP4 on options dongle e Engine pre heat pump connected to JP3 on options dongle 7 11 Setup How you set up your system will depend on what accessories are installed and your user preferences To get you started here s how to setup some of the more common features 7 11 1 Restore default factory settings Before using the system for the first time restore default factory settings Your control panel may have been tested by the dealer or installer and some settings may have been changed unintentionally 1 Press Tool button to access the Settings Menu bottom right in Main Menu 2 Press down arrow until Reset button is displayed 3 Press the Reset button to proceed 7 11 2 Setup 12 V circulation pump in expansion tank To use the 12 V circulation pump in the expansion tank you must set it up This is not a default factory setting NB This only applies if you have the 12 V circulation pump in the expansion tank Press Tool button to access the Settings Menu bottom right in Main Menu 2 Press down arrow until Installed Acce
27. rcuit is broken the boiler shuts down For use with a third party rocker or toggle switch or compatible telematics systems NB The Alde 3010 219 adaptor lead is available for connecting an external switch 230V When 230 V is detected the boiler is started When 230 V supply is lost the boiler shuts down No additional accessories required Off External Switch is disabled TIP Hiring out a vehicle Your customers can operate the central heating hot water with a convenient wall switch whilst the control panel is fitted in a locked maintenance cupboard with a discrete room temperature sensor On off no hassles Language Select English French or German language NB The Service Menu is English language only Booster Speed If a booster fan convector is installed this allows you to select speed 1 2 The booster and circulation pump share the same control However the booster will run for 6 mins after the pump has gone inactive and will remain active if the pump reactivates during that time Alde Compact 3020 HE Operating Instructions MAE Temperature Sensor If any Alde 3010 238 discrete room temperature sensors are connected this allows you to select e Control panel Temperature is measured at the control panel e Living room Temperature is measured at discrete room temperature sensor 1 e Bedroom Temperature is measured at discrete room temperature sensor 2 e Auto Temperature is measured at the control panel
28. reviously saved settings factory settings by default The system will now be drawing variable 0 1 1 5 A of current from the 12 V supply 17 MAE Alde Compact 3020 HE Operating Instructions 7 2 Standby Screen The Standby Screen is displayed after the Splash Screen This screen contains useful information about the status of your heating system NB If Standby Screen is set to Dark in Backlight settings the Standby Screen will not be displayed the screen will be dark unless touched A Clock is enabled Day of the week and time shown B Outdoor temperature Optional outdoor temperature sensor required C Room temperature Measured at the control panel Optional discrete room temperature sensors available D Central heating circulation pump is active E Delayed Start Cycle is enabled F Day Mode active G Gas cylinder status Full empty and EisEx mode shown Additional accessories required H Night Mode active J K 230 V supply If not displayed the boiler is not receiving 230 V supply J Power button Press to switch system on off Lit green LED indicates system is on K MENU button Press to access Main Menu from Standby Screen or Settings Menu 18 Alde Compact 3020 HE Operating Instructions MAE 7 3 Main Menu Press MENU button to access the Main Menu from the Standby Screen or Settings Menu The screen will revert to the Standby Screen after 30 secs if untouched 1 Standby S
29. s heating Green is on blue is off Use both gas and electric heating for best performance 22 Alde Compact 3020 HE Operating Instructions MAE 7 3 5 Climate Control LS The AC button is displayed when a Truma Aventa Comfort air conditioning unit is connected to the Alde control panel This allows fully automatic climate control with the heating and air conditioning working in unison 1 Set the desired room temperature as normal Press the AC button Green is on blue is off The heating and air conditioning will actively maintain the desired room temperature Alde recommends using the 3010 238 discrete room temperature sensor for accurate climate control It should be located where the heating and air con have a balanced effect on temperature 23 MAE Alde Compact 3020 HE Operating Instructions 7 4 What s Activated Menu LA Press the A button to access the What s Activated Menu This screen shows any functions that are activated and allows direct access to that function by pressing its button NB The A button is not displayed if no functions are activated Figure 7 4 1 Figure 7 4 2 7 4 1 Guide to Activated Functions Circulation Pump is set to Continuous NB This will reduce the hot water Night Mode is enabled but may or may not be active depending on the time and day supply Delayed Start Cycle is enabled but may or may not be active depending on the time and day and day Day Mod
30. ssories button is displayed 3 Pressthe Installed Accessories button to access the menu Find and tick Optional Pump by pressing the box Next find and untick Main Manual 12 V 36 Alde Compact 3020 HE Operating Instructions MAE 7 11 3 Setup Standby Screen for bedtime The backlight on the Standby Screen can be disturbing if the control panel is visible from your bed It can be inverted for white text on black background 1 Press Tool button to access the Settings Menu bottom right in Main Menu 2 Press down arrow until Backlight button is displayed 3 Press Backlight button select Invert to proceed 7 11 4 Setup Antimicrobial function To actively kill Legionella setup the Antimicrobial function At 2 00 every night the hot water will be heated to over 65 C for 30 mins This further reduces the risk of Legionella Press Tool button to access the Settings Menu bottom right in Main Menu Press Clock button set the time and day Press Return Press down arrow until Antimicrobial button is displayed Press Antimicrobial button to proceed p qe 37 MAE Alde Compact 3020 HE Operating Instructions 7 12 Interconnecting The System The diagram below shows how the system is interconnected To avoid electromagnetic interference do not bundle 12 V and 230 V cables together NB Always use genuine Alde parts Control panel rear Circuit board on Compact 3020 HE boiler X5 X7 X9 Overload Outd Option board protecti
31. structions 7 8 Reset Press Reset to restore factory default settings and the Error Log will be cleared NB The Main Menu will be set to 22 C Hot Water Normal 1 kW electric heating and gas heating N IMPORTANT Using Reset to restore factory default settings does not clear Installed Accessories 7 9 Shutting down the system To save energy the control panel only updates the boiler after the last adjustment is made Wait 10 secs before shutting down the system to ensure the boiler is updated 1 Press the Power button again The screen goes dark the green LED is unlit The system is off 34 Alde Compact 3020 HE Operating Instructions MAE 7 10 Installed Accessories Menu After fitting an accessory to the Alde 3020 Compact HE it must be installed in the control panel software by ticking the box for that accessory in the Installed Accessories Menu unless otherwise noted Press the Installed Accessories button to access the menu from the Settings Menu Figure 7 10 1 The following options are shown as standard Tick the box to install e Alde Smart Control or third party control panel connected to JP3 on Alde control panel e Optional 12 V circulation pump in expansion tank connected at X4 on boiler e Load Monitor connected to X5 on boiler e 12 V inline circulation pump with manual 5 speed dial e Remote controlled 12 V inline circulation pump e 230V inline circulation pump 35 MAE Alde Compact 3020 HE Ope
32. sure the flue terminal is covered to prevent pest animals nesting in the flue 14 A A IMPORTANT Do not obstruct the flue Be careful not to flood the flue when washing the vehicle IMPORTANT Air is sucked into the combustion chamber via the air intake The gas heating must not be used when refuelling the vehicle at the service station or other fuelling facility Alde Compact 3020 HE Operating Instructions 6 MAINTENANCE There is no manufacturer s service requirement for the Alde 3020 Compact HE boiler itself Current local regulations must be adhered to The installation of the boiler should be inspected annually for gas safety LPG hoses should be regularly checked for signs of damage and should be replaced at maximum after 3 years of use Bleed air from the system when newly filled when the vehicle has been standing unused for a period and before departing on holiday The fluid level in the expansion tank should be about 1 cm above the MIN mark when cool The heat transfer fluid HTF should be topped up if below this level to prevent a break in circulation Only top up with compatible HTF NB Never leave the system empty of HTF A IMPORTANTI Alvvays replace the HTF in accordance vvith the antifreeze product s lifespan If in any doubt replace the HTF after 2 years Failure to maintain the condition of HTF may result in frost and or corrosion damage and is not covered under warranty MAE
33. t to 1 2 or 3 kW relays on the PCB trip feeding the 230 V supply to the electric heating elements These are controlled by the same programme as the gas heating 2 3 Domestic Hot Water The combi type boiler automatically produces hot water Heat is emitted from the central heating cylinder into the hot water cylinder If the hot water cylinder is empty the air is heated but no damage can result TIP In a good summer for example lower the desired temperature on the control panel to around 10 C The central heating will not circulate unless the temperature drops to 10 C but you will still have hot water Alde Compact 3020 HE Operating Instructions IMPORTANT A A The boiler must not be svvitched on if there is no heat transfer fluid HTF in the system Always drain down the fresh water system if there is risk of frost in winter for example You may continue to use the boiler with no fresh water in the system as required no damage can result Always replace the HTF in accordance with the antifreeze product s lifespan If in any doubt replace the HTF after 2 years Only sterilise the fresh water system with a product suitable for stainless steel P Pb Pb MAE Do not place stowage in the boiler compartment Do not position awnings tents or other enclosures around the flue terminal Do not obstruct the flue Be careful not to flood the flue when washing the vehicle The gas
34. tic hose is not obstructed MAE Alde Compact 3020 HE Operating Instructions 4 HEAT TRANSFER FLUID The central heating system must be filled with heat transfer fluid HTF a solution of 50 ethylene glycol antifreeze and water IMPORTANT The boiler must not be switched on if there is no HTF in the system The antifreeze manufacturer will have a maximum water hardness recommendation Read the product label or contact the product manufacturer for details TIP Alde recommends antifreeze meeting VAG G12 or G13 specification and deionised water 0 ppm 50 50 ethylene glycol antifreeze and water will protect against frost down to 35 37 C A refractometer and or hydrometer can be used to measure the strength of the antifreeze solution Corrosion protection will vary depending on the lifespan of the antifreeze Read the product label or contact the product manufacturer for details T IMPORTANT Always replace the HTF in accordance with the antifreeze product s lifespan If in any doubt replace the HTF after 2 years The corrosion inhibitors found in ethylene glycol antifreeze may not be cross compatible When topping up or replacing the HTF ensure the new antifreeze is compatible with the current antifreeze product Read the product label or contact the product manufacturer for details TIP As a rough guideline blue and red antifreeze products are NOT compatible with each other but VAG G12
35. y will be familiar with your installation and vehicle and how to make a claim under warranty Alde International UK Ltd Huxley Close Park Farm South Wellingborough Northamptonshire NN8 6AB Tel 01933 677765 www alde co uk 42 Alde Compact 3020 HE Operating Instructions MAE 090000000000000990000000900000090000009000000000000000000000900000000909000000000000009000000090000000000009000000000000000000000900000000090000090090000000000000000000000000000090000009000009 900000000000900000000000000000000090000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000009000000000090000009000009 090000090000009090900900009009900000900000009009000000900000090000009000900009009000000900000090009000000900000000000000090000009000000900000000090000009000000009000000900000000000000000000000000090000009 090000999000009090900009090000909090000090000090090000909000000090900009000000009090000000000090090000009009000009099000000900009090000000090900009090000000909000000909000009090000009900000900000090990000909 690009000900000090000000000000009000000000000000000000000000900000000000000900000000000000000000090000000000000000000009000000000000000000000000000000000000000000000000000090000009000009 MAWES Alde International UK Ltd Huxley Close Park Farm South Wellingborough Northants NN8 6AB Great Britain Tel 01933 677765 e Fax 01933 674975 e www alde co uk e info alde co uk
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