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1. Electrolux wee E7 PC Mad EWF 1204P Type HId42661 s pzd IPRS Am Prod No o14s20402 08 220 230V S0Hz 2200W 10 4 Prod No 914525706 Ser No 815 00076 Enter your comments here Fig 58 Technical Notes Form The information you insert in this form allows Electrolux tracking the results of all diagnostic sessions that you perform with SidekickPC For this reason you are strongly encouraged to insert correct information 2012 Electrolux Italia S p A All rights reserved 70 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 11 Diagnostic procedure for Cooking Appliances The cooking appliances supported by the system are Oven Induction hob Radiant hob When you start a diagnostic session on these appliances the software performs the following preliminary steps Detection of all boards attached to the appliance communication bus all boards communicate each other on the same bus by means of a protocol called MACS Identification of the corresponding detected board codes The boards of cooking appliances are identified by an Identifier code Board ID and a description or Unit Type as the following table shows Smart Controller boards for the moment are not Sidekick enabled During the detection all boards could be marked in one of the following ways To Detect Detected Not Responding Not Sidek
2. The board may become unusable if the board programming operation fails for any reason During the programming procedure it is highly recommended not to detach the connection cables not to switch off the interface module not to touch the board to prevent Electro Static Discharge ESD damage risk or otherwise interrupt the operation since the board may become unusable Interrupting a programming operation may lead to an unusable board In the above cases recovering the board may require special programming tools This program does not provide this capability 3 3 1 Configuration Form Menu Commands The Configuration form has a pull down menu with the following items File and Options The Exit command in the File menu just closes the form The Additional Verify command in the Options menu shows the Additional Verify dialog box that allows activating an extra configuration step after the board programming procedure P Additional Verify Enable additional verify Venty coverage level 50 Encs Fig 36 Additional Verify Dialog With this dialog box you can enable disable an additional board configuration check and set the coverage of memory locations in percent of whole memory space that will be checked after the programming procedure Greater values mean more verifying time The minimum coverage value is S 2012 Electrolux Italia S p A All rights reserved 48 File SidekickPC Manual EN pdf Date 20 0
3. All rights reserved 60 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP This panel has three main groups of items The Appliance and Board Information group provides information about the current appliance platform PNC ELC if known firmware ID board type its main features and configuration Items in orange background show appliance identification parameters Items in white background show appliance configuration data A The History command opens the History Form This icon is not active if the database does not specify any history reference information for the connected appliance Ng The Monitor command opens the Monitor Form If you want a detailed description about each parameter in the Variable Description box just select the corresponding item in the above list 2012 Electrolux Italia S p A All rights reserved eo File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 5 History Form The History form provides information about the device usage history stored in the non volatile memory of the appliance sidekickPC Parameter Value Cycles Counter 0 cycles Hours Counter 0 0 hours 1 Last Alarm Frequency of appliance incorrect g Last But One Alarm No Alarm Last But Two Alarm No Alarm Description Last but two alarm occurred in the appliance History parameters Fig 51 H
4. 23 AMI Power switch 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP When the Secondary Power Switch is in the ON position the USB cable is connected to the PC but the target cable is NOT connected to the board or appliance the Secondary Power LED on the side of the target cable is ON When the Secondary Power Switch is in the OFF position the Secondary Power LED turns ON only when the target cable is connected and the board or appliance under test is turned on with the mains power supply As a general rule 1 you should turn the switch ON when programming standalone boards not connected to the mains power supply 2 you should turn the switch OFF when programming standalone boards connected to the mains power supply or when connecting to appliances 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 SOFTWARE OPERATION This chapter deals with the SidekickPC utility functions The program consists of a main window that is a container of all other functional windows forms The main window follows the Multiple Document Interface MDI approach Using MDI allows you opening many forms at the same time during the diagnostic procedure The following figure displays the main form EG SidekickPC 3 0
5. MMC PC PNC PNG Prog SKC SP1 SP2 SP3 SP4 SSE TCP TDS TIFF URL USB WMI WSE A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 1 ACRONYMS AND ABBREVIATIONS Appliance Mini Interface Article Number Code Appliance Connection Kit Background Intelligent Transfer Service Bitmap File Cycle Configuration File Global Technology Center Domain Name System Engineering Level Code Electrostatic Discharge Graphic Interchange Format Hyper Text Markup Language Internet Protocol Graphics file type developed by the Joint Photographic Experts Group Label Definition File extension Machine Configuration File Microsoft Data Access Components Multiple Document Interface Microsoft Management Console Personal Computer Product Number Code Portable Network Graphics Progressive Insertion Number Service Kit Code Service Pack 1 Service Pack 2 Service Pack 3 Service Pack 4 Service Support Europe Transmission Control Protocol Technical Documentation System Tagged Image File Format Uniform Resource Locator Universal Serial Bus Windows Management Instrumentation Web Services Enhancements 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 2 SYSTEM REQUIREMENTS Software prerequisites for SidekickPC are the following 1 Microsoft Windows XP Professional SP3 Vista all editions except the Starter
6. 0 0 File Options Commands Window Utility Help Fig 24 Main Form The main form contains the pull down menu placed just below the title bar The main menu items are File Options Commands Window Utility and Help The Start Page command in the File menu activates the Startup Form The Exit command in the File menu quits the application 2012 Electrolux Italia S p A All rights reserved Eo File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Communication command in the Options menu shows the Connection Settings dialog box that allows specifying the maximum communication speed for connecting to the target appliance or to the board ee TE Se Connection settings Si Limit Speed Maximum Speed ge dd P go j L gt we Fig 25 Connection Settings You do not usually need to change any settings in this dialog box 2012 Electrolux Italia S p A All rights reserved 38 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Language command in the Options menu shows the Language dialog box that allows Select the language for the application Engish oe Cee Fig 26 Language Selection The Update command in the Commands menu shows the Update Dialog already described in Chapter L The License Manager command in the Commands menu shows t
7. 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The SKC instead identifies the code of the kit for a configured spare board in the TDS system The Service Kit Code is defined according to the following convention Configured electronic boards are coded as spare part for each PNC ELC in the following way Fig 32 SKC Convention for Fabric Care Dish Care and Food Preservation Reserved prefixes in TDS are from 973 to 982 This means that each PNC ELC can define up to 10 different configured boards The prefix in all products that only feature one configurable board is 973 The actual value of the prefix within the same PNC ELC depends on the numeric value of the ANC of the board used in production The SKC prefix is assigned in ascending order with respect to the ascending order of the ANC In other words the lowest prefix 973 1s assigned to the board with the lowest ANC You can insert optional blank characters hyphens and slashes between one digit and another to increase the readability of the inserted code The software ignores all extra characters that you may insert for improving the readability of the code SidekickPC keeps a list with the most recently used codes You can click the select button on the right side of the Code Selection field and choose one of these items instead of manually entering the digits each time you enter a new code When you press the ENTER key SidekickPC searches for matches wi
8. 2008 9 49 AM By Board Code 1324730314 132473031 1324831013 EWM1100 21P ae ES 1324730306 132473030 1324730314 EWNM1100 21P By PNC ELC EWM1100 21P Fig 27 Spare Board Information Form In the left side of this form there is the Selection group that lets you choose search criteria You can start your search either from the PNC ELC of the appliance or from the Spare Part Code that in TDS identifies the generic not configured electronic board The text field lets you enter either the PNC ELC or the Board Code You can insert optional blank and slash characters in order to increase the readability of the code that you enter 2012 Electrolux Italia S p A All rights reserved Ee File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP When you click the combo box a drop down list containing the last 5 used codes appears If you click on Q image a list containing all the PNC ELC Codes or Board Codes stored in the database appears You can select one item from the generated list and you have the possibility to restrict the selection list by filling the Starts with field EP PNC ELC List Starts with 911936023 914527707 911925008 922763003 924430040 911428005 911235308 913215961 916096653 911929273 911926671 914791101 916093905 Starts with Board Code 1081759548 4081759563 1081759571 1081759589 4081759647 1081759654 1082353812 10823538
9. 2012 4 33 24 PM 4 4 2012 4 33 26 PM 4 4 2012 4 33 26 PM 4 4 2012 4 33 26 PM 4 4 2012 4 33 34 PM 4 4 2012 4 33 34 PM 4 4 2012 4 33 34 PM 4 4 2012 4 33 44 PM 4 4 2012 4 33 44 PM 4 4 2012 4 33 44 PM 4 4 2012 4 33 54 PM 4 4 2012 4 33 54 PM 4 4 2012 4 33 54 PM HC_CTRL_STATUS_reply_induction HC_CTRL_STATUS_reply_induction ANC_READ_request ANC_READ 1 ANC_READ_request ANC_READ_request ANC_READ_request ANC_READ_request ANC_READ_request ANC_READ_request ANC_READ_ request ANC_READ_ request ANC_READ_request MessageUnknown HC_CTRL_STATUS_reply_induction HC_CTRL_STATUS_reply_induction ANC_READ_request ANC_READ_request ANC_READ_request MessageUnknown HC_CTRL_STATUS_reply_induction HC_CTRL_STATUS_reply_induction MessageUnknown HC_CTRL_STATUS_reply_induction HC_CTRL_STATUS_reply_induction MessageUnknown HC_CTRL_STATUS_reply_induction HC_CTRL_STATUS_reply_induction S gt D ITS1 gt PD2 I HUI1 gt HC1 IHC1 gt UNK I HC2 gt UNK ITS1 gt HUI1 I HUI1 gt TS1 ITS1 gt HUI2 ITS1 gt HUI2 ITS1 gt HUI2 ITS1 gt HUI3 ITS1 gt HUI3 ITS1 gt HUI3 ITS1 gt OUl1 ITS1 gt 0OUl1 ITS1 gt 0Ul1 HUI gt HC1 IHC1 gt UNK I HC2 gt UNK ITS1 gt OUI2 ITS1 gt 0OUI2 ITS1 gt 0OUI2 I HUIT gt HC1 IHC1 gt UNK HC2 gt UNK I HUI1 gt HC1 IHC1 gt UNK I HC2 gt UNK IHUI1 gt HC1 IHC1 gt UNK I HC2 gt UNK 2503000404E1FC F60201 F603
10. A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 2 Startup Form When you run the program you see the Startup form E Start Page SidekickPC SidekickPC is an application that lets you diagnose electronic appliances and configure spare electronic boards Select COM port cCOM4 Diagnostic gt Appliance Information gt Configuration gt Fig 30 Startup Form The Select COM port list lets you choose the communication port The software automatically detects the available serial ports on the PC and if possible it selects the port that you have selected in the previous SidekickPC session Diagnostic lets you start the appliance diagnostics function When you click this icon the software connects to the appliance under test and identifies it Then the program shows you the Identification form with the main configuration parameters in the connected appliance The identification procedure depends on the type of the appliance for diagnostic functionality of cooking appliances refers to chapter 3 41 2012 Electrolux Italia S p A All rights reserved 41 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Configuration lets you enter to the board configuration function When you click on this icon SidekickPC shows you the Board Configuration form Appliance Information lets you to get detailed information regarding test alarms
11. A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Last operation results panel shows the result of the last board programming operation The GREEN color highlights successful result RED failure In case of success you can see statistics regarding the operation In case of failure you can see a description of the error if you click the Copy to Clipboard button a on the right side of the panel you copy the message result to clipboard a File Options You can enter either the Product Number Code PNC and the Engineering Level Code ELC of the appliance or the Service Kit Code SKC of the spare board s you want to create You can insert optional blank and slash characters to increase the readability of the code Then press Enter or Return 91452570600 Last operation results Programming OK Total Time 25267 ms Total Micro Time 24520 ms Micro Write Time 22849 ms Total Verify Time 294 ms Additional Verify Time 0 ms Selected Serial Port COM4 Service Kit Code definition Normal Mode Fig 35 Last operation result Please note that all board programming operations are recorded in the local database Database Log and that are uploaded to the remote server whenever you execute a database update operation 2012 Electrolux Italia S p A All rights reserved 47 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP VERY IMPORTANT NOTES
12. Action Status Message Minimum Hardware Requirement Success Pending Reboot Requirement SUCCESS Default Installation Path Permission Re Success Internet Explorer Requirement SUCCESS COM Plus Catalog Requirement SUCCESS ASP Net Version Registration Require Success Minimum MDAC Yersion Requirement SUCCESS Edition Change Check SUCCESS Filter Stop Fig 86 SOL Server Express Setup System Configuration Check 2012 Electrolux Italia S p A All rights reserved 92 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 9 After entering registration data press Next ig Microsoft SQL Server 2005 Express Edition Setup Registration Information The Following information will personalize your installation The Mame Field must be Filled in prior to proceeding The Company Field is optional Name see Company HEE Hide advanced configuration options Fig 87 SOL Server Express Setup Registration 10 You can keep the default features Then press Next ie Microsoft SQL Server 2005 Express Edition Setup Feature Selection Select the program Features you want installed Click an icon in the Following list to change how a Feature is installed reese Feature description ta Database Services Installs the SOL Server Database She Client Components Engine toals For managing relational oo Connectivity Components and 8ML data a
13. Digital I O Parameter Walue Prewash Compartment Wahre Bleach Compartment Wahre No Door Triac Yes Drain Pump No Recirculation Pump No Washing Heater No Full Power Drying Heater No Half Power Drying Heater No Drying Fan No Washer Dryer Module Activation No Motor Control Unit Main Supply Wes Motor Control Unit Low Voltage Supply Yes Economic Drum Self Positioning Yes oO oO 1OoF Oo ao Oo o eo eo eae 0 4 Door Closed Wes Description Wash compartment valve command Digital VO parameters Fig 57 Digital I O Form You can see a list of the digital inputs and outputs states that are meaningful during the diagnostic procedures The program updates these values every second To see the detailed description of each parameter in the Description just select the corresponding item in the list 2012 Electrolux Italia S p A All rights reserved 69 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 10 Technical Notes Whenever you close the diagnostic session the Technical Notes form lets you insert the PNC ELC and Serial Number of the appliance as specified in the product label In addition this form lets you insert any comments concerning the result of the test The following figure shows the Technical Notes form Please insert the Product Number Code and the Serial Number that you can read from the product label and enter any comments
14. Edition and Windows 7 all editions except the Starter Edition Both 32 bit and 64 bit versions of Windows XP Professional Windows Vista and Windows 7 are supported 1 GHz minimum processor speed 2 GB of RAM 4 GB recommended 15 GB of free hard disk space a CD or DVD drive as appropriate is required for installation from CD or DVD media minimum monitor resolution of 1024x768 pixels for best usability However it is also possible use a screen resolution of 1024x600 pixels In this case a vertical scroll bar allows you accessing the entire contents of the user interface forms Microsoft Windows Installer 3 1 MDAC 2 8 9 Microsoft NET Framework 2 0 SP2 10 Microsoft WSE 3 0 11 Microsoft Internet Explorer 6 0 SP1 or later 12 Microsoft SQL Server 2005 Express Edition SP4 or SQL Server 2008 Express Edition If in your PC you have already installed another edition of SQL Server 2005 2008 this item is not required te aN oo I Windows XP Home Edition is not supported because it lacks advanced security functionality that prevents proper support in case of problems Microsoft Internet Explorer 6 0 SP1 is software prerequisite for all installations of SQL Server 2005 as it is required for Microsoft Management Console MMC and HTML Help A minimal installation of Internet Explorer is sufficient and Internet Explorer is not required to be the default browser The automatic installation procedure of SidekickPC inst
15. If necessary disconnect the interface module from the PC disconnect the USB cable e Turn off the appliance and if possible unplug it from the power supply e Important wait at least 5 seconds BEFORE touching the board or the interface cable to prevent Electro Static Discharge ESD damage risk e Open the appliance cabinet in order to reach the electronic board connector For instance in a typical washing machine remove 2 screws from the cover on the backside of appliance 2012 Electrolux Italia S p A All rights reserved E File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fig 18 Appliance backside view e Typical washing machine example slide the top cover back and if necessary remove the plastic shield from the electronic board using the plastic tips which you find at each end In some types of appliance you only need to open the plastic tip that protects the interface connector in the electronic board e Connect the adapter module to the appliance using the interface cable as shown in the following picture J Ji i A eee Fig 19 Appliance with adapter connected e Connect back the appliance to the power supply and turn it on e Turn on the adapter module if it has a separate power supply e Connect the adapter module to the PC using the USB cable 2012 Electrolux Italia S p A All rights reserved 2e File SidekickPC Manual EN pdf Date 2
16. Layout definition The previous action opens the Page Setup dialog box Horizontal x Distance Number Print Order La J Vertical y Se Horizontal horizontal bottom up nn Vertical vertical bottom up Fig 47 Page Setup When this option is enabled the board programming operation consists in one step more This step occurs just before the actual start of programming 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP After that you specify the quantity you can enter also the name of the operator and the part number This figure shows the new text entry controls E SidekickPC co al File Options You can enter either the Product Number Code PNC and the Engineering Level Code ELC of the appliance or the service Kit Code SKC of the spare board s you want to create You can insert optional blank and slash characters to increase the readability of the code Then press Enter or Return 91452570600 Brand AEG Electrolux Model L86850 Spare Board 1325573811 EWM3500 21P TC1 mM Specify the spare part code and the name of the operator Press ENTER to go on ESC to abort 1 Operators Name Spare Part Code john 1234567 Selected Serial Port COMA Print information definition Normal Mode Fig 48 Extended Information Controls Both Op
17. Start update command both starts the auto update of the software and the update of the local database If one of the URLs 1s a not valid address the following dialog box appears x Invalid parameters Check the Remote Web Service section Fig 13 Invalid URLs error dialogs 2012 Electrolux Italia S p A All rights reserved 20 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 4 Software Auto Update Every time you click on Start update button the software checks if there is a software update available If not the process continues with the update of the local database Instead in case an update is available a dialog box that specifies a short description of the upgrade is shown SidekickPC An update for the SidekickPC application is available Do you want to download it before updating the local database Update to SidekickPC 3 1 0 0 This is an upgrade for your SidekickPC software This upgrade provides many enhancements to the version that you have currently installed in your PC Fig 14 Optional Software Update Notification If the update is mandatory the software informs you that the update will be applied before proceeding with the local database update If the update is instead optional you can skip it and start immediately the database update By clicking the Yes button the download of the upgrade files starts During the download of the
18. a reminder about how long you have been connected to the appliance e Total messages total number of messages collected from the bus Firetree are ANC Configuration ANC Piatform Variable Description 00 08 28 1095 Connected Identification and configuration parameters 1 S6MACS messages sec Fig 73 MACS Bus Status information 2012 Electrolux Italia S p A All rights reserved Ra File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If you double click the session timer at the bottom left corner you activate a new dialog box that displays all MACS messages coming from the bus Each column in the grid represents Timestamp date time of the message Message description of the message S gt D the sender Source s unit ID and the receiver Destination s unit ID of the message Length the length of the message Message Bytes MACS message in raw format If you select a message on the grid on the right panel you will see a detail view of the selected message as below picture shows 4 4 2012 4 33 13 PM 4 4 2012 4 33 14 PM 4 4 2012 4 33 14 PM 4 4 2012 4 33 14 PM 4 4 2012 4 33 15 PM 4 4 2012 4 33 15 PM 4 4 2012 4 33 17 PM 4 4 2012 4 33 17 PM 4 4 2012 4 33 17 PM 4 4 2012 4 33 20 PM 4 4 2012 4 33 20 PM 4 4 2012 4 33 20 PM 4 4 2012 4 33 23 PM 4 4 2012 4 33 23 PM 4 4 2012 4 33 23 PM 4 4 2012 4 33 24 PM 4 4 2012 4 33 24 PM 4 4
19. and conditions of this Supplemental EULA BY INSTALLING View EULA for printing Do you accept the terms of the pending License Agreement If pou choose Don t Accept install will close To install you must accept this agreement Don t Accept Fig 81 Install Windows Installer 3 1 2012 Electrolux Italia S p A All rights reserved 89 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 5 After installing Windows Installer 3 1 prerequisites you are asked to reboot your PC SidekickPC Setup Setup must reboot before proceeding Choose Yes to reboot now or No to manually reboot later Component Windows Installer 3 1 requires a reboot before setup can continue The following components were successfully installed NET Framework 2 0 Microsoft WSE 3 0 Runtime The following components were successfully installed but a reboot is required Windows Installer 3 1 Fig 82 Reboot the system 6 Reboot the PC log on as full Administrator and if necessary run again SETUP EXE If there is no SQL Server 2005 installed instance you immediately get an error message like the following one Otherwise skip to step 7 if SidekickPC SQL Server 2005 ts required to install this application ou can find SQL Server 2005 Express Edition on the installation CO Fig 83 SQL Server 2005 Required 2012 Electrolux Italia S p A All rights
20. and the troubleshooting procedures of a specific appliance model that you identify by means of the PNC ELC Please remember that this function only works for those appliances that SidekickPC is able to diagnose 2012 Electrolux Italia S p A All rights reserved a File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 3 Configuration Form This is the form that appears when you press the Configuration button in the Startup Form With the Configuration form you either create a spare board or upgrade the electronic configuration of an appliance TOR DAA ob a EL SidekickPC bo E E File Options You can enter either the Product Number Code PNC and the Engineering Level Code ELC of the appliance or the Service Kit Code SKC of the spare board s you want to create You can insert optional blank and siash characters to increase the readability of the code Then press Enter or Return 91452570600 Selected Serial Port COM4 Service Kit Code definition Normal Mode Fig 31 Configuration Form The Code Selection field lets you enter either the PNC ELC of the appliance that you want to upgrade or the Service Kit Code SKC of the configured spare board that you want to create The PNC ELC is always an 11 digit code that identifies the Electrolux appliance model 2012 Electrolux Italia S p A All rights reserved 43 File SidekickPC Manual EN pdf Date 20
21. completes Just press Close to end the process i SidekickPC 3 0 0 0 DER Installation Complete Sidekick PC 3 0 0 0 has been successtully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework Close Fig 99 Installation Complete 2012 Electrolux Italia S p A All rights reserved 99 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 1 2 SOL Server Management Studio Express Setup This section describes the optional installation of SQL Server Management Studio Express The installation of this software is only necessary for software troubleshooting purposes This 1s a tool for the administration of the local database only necessary for software support activities In most cases you can simply skip this section 1 Run the SQLServer2005_ SSMEE msi installer located in the Extra Microsoft SQL Server Management Studio Express folder in the distribution CD In the welcome dialog press Next i Microsoft SQL Server Management Studio Express Setup Welcome to the Install Wizard for Microsoft SQL Server Management Studio Express Setup helps you install modify or remove Microsoft SOL Server Management Studio Express To continue click Next WORKING This program is protected by copyright law and international treaties al Fig 100 SOL Server MS Express Setup Welcome 2 Accept the li
22. in normal mode 2012 Electrolux Italia S p A All rights reserved 30 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP COOKING APPLIANCES NOTES Programming of some spare boards for cooking appliances require connection to the mains power supply 230 VAC In this case it is necessary to mount the board tn the appliance before programming For more details regarding these boards refer to the specific documentation 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 4 DISCONNECTING THE SPARE BOARD FROM THE PC CAUTION In order to avoid the risk of electrical shock only skilled personnel should use and install the Appliance Connection Kit You should NEVER power on the spare board from the mains supply 230VAC when it is not installed in the appliance The adapter interface module provides the necessary power to the board during the configuration procedure without the need of connecting the mains supply Before handling the electronic board you should discharge your body from possible electrostatic charges by touching one conductive object connected to earth In addition you should never touch both neither the board nor the adapter module interface connector during configuration program download and in general when the board supply is
23. on SidekickPC Setup For the following components HET Framework 2 0 Please read the following license agreement Press the page down key to see the rest of the agreement MICROSOFT SOFTWARE SUPPLEMENTAL LICENSE TERMS MICROSOFT NET FRAMEWORK 2 0 MICROSOFT WINDOWS INSTALLER 2 0 MICROSOFT WINDOWS INSTALLER 3 1 Microsoft Corporation for based on where you live one of its affiliates licenzes this supplement to you IF you are licensed to use Microsoft Windows operating system software the software you may uze this supplement fou may not use it if you do not have a license for the software ou may use a copy of this supplement with each validly licensed copy of the software View EULA for printing Do you accept the terms of the pending License Agreement If you choose Don t Accept install will close To install you must accept this agreement Fig 79 Install NET Framework 2 0 2012 Electrolux Italia S p A All rights reserved 88 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 If the WSE 3 0 Runtime is not installed SETUP asks you to install it Just press Accept to go on SidekickPC Setup For the following components Microsoft WSE 3 0 Runtime Please read the following license agreement Press the page down key to see the rest of the agreement MICROSOFT WEB SERVICES ENHANCEMENTS 3 0 RUNTIME END USER LICENSE AGREEMEN
24. re installing the SQL Server 2005 Client Tools After you start the execution of AutoInstall cmd you can see the welcome screen EA C Windows System32 cmd exe Automatic setup procedure for the SidekickPC 3 0 software aE This procedure installs both all software pre requisites and the application in your loca Default installation settings are selected Please do not continue this procedure if SidekickPC is already installed aJ Please remember that you must have administrative rights in order to successfully complete the procedure aJ IMPORTANT MOTE FOR THE M UIST A OR MS WIHDOWSY OPERATING SYSTEM In order to successfully run this setup administrative rights are not enough You must right click this file and choose the Run as administrator option Cag Press any key to start the procedure If you want to abort press CIRL C Press any key to continue a aa Fig 1 Automatic setup welcome setup If you press CTRL C you can abort the procedure If you press instead any other key combination the automatic setup starts Depending on your computer configuration the setup procedure may last several minutes 2012 Electrolux Italia S p A All rights reserved 7 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP At the end of the automatic setup process you can see the list of installed software packages E C Windows System32 cmd exe Fram
25. reserved 90 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Press OK to quit SETUP without completing the installation i SidekickPC Installation Incomplete The installer was interrupted before SidekickPC could be installed ou need to restart the installer to try again Chick Close to exit Fig 84 Installation Incomplete 7 Run the SQLEXPR EXE program located in the SqlExpress folder in the distribution CD and accept the license agreement This program checks and installs prerequisites At the end press Next Microsoft SQL Server 2005 Setup Installing Prerequisites Installs software components required prior to installing SOL Server SQL Server Component Update will install the following components required for SOL Server Setup Microsoft SOL Native Client Microsoft SOL Server 2005 Setup Support Files The required components were installed successfully Fig 85 SQL Server Express Setup Prerequisites Installation 2012 Electrolux Italia S p A All rights reserved 91 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 8 After the System Configuration Check press Next is Microsoft SQL Server 2005 Setup System Configuration Check Wait while the system is checked for potential installation problems 13 Total 0 Error G Success 13 Success O Warning Details
26. retrieved from SidekickPC database or service data associated e Board ANC REV SW_ANC code that identifies the board configuration recipe e Firmware ANC REV ANC REV code of the firmware programmed into the microcontroller of the board 2012 Electrolux Italia S p A All rights reserved 76 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP N B Some boards induction hobs are provided with 2 micro controllers of which only one is connected to the MACS bus control micro and another power micro devoted to other function In this case the dialog box shows shown both control and power firmware ANC REV codes e Configuration ANC REV ANC REV code of the parameters if any The PC station SidekickPC to retrieve and monitor the information has the same behavior as a unit on the communication bus TS1 is the identifier reserved to the PC station running SidekickPC application 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP An History command opens dialog box below and the alarms retrieving operation is executed The software communicating with the designated UI board by means of specific message retrieves information about the latest 5 alarms of the appliance stored on the OUII or HUI of the appliance 50 SidekickPC Alarms Retrieving f
27. 0 Programming ERROR SidekickPC 3 0 0 0 Programming ERROR SidekickPC 3 0 0 0 Programming ERROR Sidekick PC 3 0 0 0 Programming ERROR SidekickPC 3 0 0 0 Programming ERROR Sidekick PC 3 0 0 0 Proarammina ERROR PNC ELC 91452570600 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91452570600 973914525706003 1325578811 973914791101004 973914791101004 973914791101004 973914791101004 973914791101004 973914791101004 973914791101004 973914791101004 973914791101004 973914525706003 Sse Naked Board Firmware 1325578811 WEC20306 The Programming Log dialog shows you information regarding board configuration activities The program is able to keep a track of all boards that have been configured in the workstation Each record stores the information regarding a programming operation The meaning of each field in the programming log record is the following e Event Date date and time of the programming operation programming the board e Naked Board Code the code of the naked board if any e Naked Board Code From TDS the code of the naked board as specified in the TDS database if any Service Kit Code the service kit code related to the spare board to configure Event Type a string that identifies the result of programming ERROR SUCCESS Log Code a short string that stores the code as inse
28. 0 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fig 20 Laptop PC USB connectors e Run the SidekickPC software The above sequence of steps guarantees user s safety and reduces the risk of damage due to electrostatic charges It also avoids the storage of the FREQUENCY OF APPLIANCE INCORRECT EH or EBI in Fabric Care appliances alarm that is generated when the board is supplied by the interface module instead of the mains power supply 230 VAC VERY IMPORTANT NOTE Since the interface module ts able to power the electronic board even if the appliance is not connected to the mains supply the appliance may detect false alarm conditions if the adapter is turned on before the appliance For this reason you should ALWAYS turn on the appliance under test BEFORE turning on the adapter and connecting it to the Personal Computer Conversely you should ALWAYS turn off the adapter and disconnect it from the Personal Computer BEFORE turning off the appliance under test 2012 Electrolux Italia S p A All rights reserved Ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 2 DISCONNECTING THE APPLIANCE FROM THE PC You should do the following steps to disconnect the PC from the appliance e Disconnect the USB cable from the PC e Turn off the appliance and if it possible unplug it from the mains power supply e Important after the power off
29. 0 2012 2 18 24 PM john 3 0 0 0 i Boo el 5 p a ii Objects Layers Preview 7 Properties j c i a conceal Se EJ Layout Layout Preview Preview Project Description default Active Design Layout Venables Number of Issues 1 Minimum Page Count 1 a Variables Transition Effect for Slide i 3 A Part_Number Mail Parameter A Record_Info Fax Parameter fA Serial_Number fA SKC_String Project variables nothing selected Fig 43 Label Layout Designer Variables The Part Number variable displays the part number as entered by the operator as explained later in this section You can however start from one of the provided samples that support extended information 1 SidekickPCExtInfo 77x20mm Ibl 2 SidekickPCExtInfo 77x25mm Ibl Even if you start from one of the above samples you must open the Layout Designer and adjust the label settings to your actual printer 2012 Electrolux Italia S p A All rights reserved E3 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP You can do that by means of the Page Setup command that you can find in the Projects menu This command opens the Layout dialog box G layout Regions m H Layout Definition 77 0 mm x 25 0 mm Ricoh Aficio MP C3000 PCL6 gt E Paper Size A4 210 0 mm x 297 0 mm O
30. 013338373534323331355F4E F60201 F60201 F60201 F60201 F60201 F60201 F60201 F60201 mm E HC_CTRL_STATUS_reply_induction HC_MAIN_STATUS HC_STATUS OFF HC_ZONE_STATUS_1 ZONE_ON False INVALID False POT_STATUS NORMAL_ZONE_SIZE PowerManagementActive False OverTemperature Reached False RES_HEAT ResidualHeatIndicationOf i HC_ZONE_STATUS_2 ZONE_ON False INVALID False POT_STATUS NORMAL_ZONE_SIZE PowerManagementActive False OverTemperature Reached False RES_HEAT ResidualHeatIndicationOf i ZC_INFO_2 232 OxE8 This feature is normally not needed during field service operations Fig 74 MACS Bus Activity form It 1s instead used for laboratory purposes 2012 Electrolux Italia S p A All rights reserved 84 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 13 Appliance Information If in the Start page you select the Appliance Information command a dialog box asks you to insert the PNC ELC of the appliance You can insert optional blank and slash characters in order to increase the readability of the string By clicking the gt icon a list containing all the PNC ELC Codes stored in the local database appears You can select one item from the list and you have the possibility to restrict the selection list by filling the Starts with field C Definizione PNC
31. 4 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Programming Log command in the Options menu shows the Programming Log dialog box Programming Log Service Kit Code Event Type ALL J ERROR SUCCESS Event Date Start Date Y Apply Filter Event Date Friday February 03 2012 7 27 34 PM 817 Friday February 03 2012 7 22 49 PM 240 Friday February 03 2012 6 59 13 PM 080 Friday February 03 2012 6 57 49 PM 663 Friday February 03 2012 6 57 16 PM 737 Friday February 03 2012 6 57 07 PM 683 Friday February 03 2012 6 56 39 PM 507 Friday February 03 2012 6 55 26 PM 620 Friday February 03 2012 6 49 43 PM 007 Friday February 03 2012 6 46 36 PM 667 Friday February 03 2012 6 00 45 PM 043 Fig 37 Programming Log Dialog Log Code 91452570600 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91479110100 91452570600 Total Records 208 208 Description SidekickPC 3 0 0 0 Programming OK Total Time 25267 ms Total Micro Time 24520 ms Micro Write Time 22849 ms Total Verify Time 294 ms Additional Verify Time 0 ms SidekickPC 3 0 0 0 Programming ERROR Cannot find a compatible aoe oa be omad 2 lo a smm amp Sidekick PC 3 0 0 0 Programming ERROR Cannot connect to the SidekickPC 3 0 0 0 Programming ERROR SidekickPC 3 0 0 0 Programming ERROR SidekickPC 3 0 0
32. 46 1082353853 4082353879 4082447721 1082447804 4082447812 913215231 4082447820 916096479 1082447838 911535001 1082447846 Fig 28 Board Code List and PNC ELC List Forms When you enter the code and press either the ENTER key or the OK button SidekickPC searches for matches with the specified code in the local database If it finds the specified code the software automatically populates the form This form shows search results in 2 grids The upper grid provides the Board History that shows a list of spare board codes with related Technical Code as well as additional information In particular Replaced Spare Part Code shows the code of a more recent board that replaces the board identified by the current record If the value of this field is Empty this board is the most recent one since it has not been replaced yet The software sorts the list so that the first record refers to the most recent board according to the information from TDS The software highlights in red the board code used to populate the grid At the bottom left side of the form the software also displays a picture of this board if available While the Spare Part Code refers to the code that you should use to buy the not configured board from Electrolux the Technical Code indicates the code that Electrolux uses to buy it from suppliers 2012 Electrolux Italia S p A All rights reserved Ed File SidekickPC Manual EN pdf Da
33. A Electrolux GTC SOFTWARE DEVELOPMENT GROUP SIDEKICK PC USER S MANUAL VERSION 3 0 2012 Electrolux Italia S p A All rights reserved File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP TABLE OF CONTENTS Me MINS OOD OOO ccosa EEE EEE EEEE EEES E 4 1 1 ACRONYMS AND ABBREVIATIONS irsdseattavaresstasesdessavivvintesdoreaaeeessstaierdansavannietess 5 LSY SIEM REQUIREME NT S sactorstecssn ston ontnciototeaite to cu E S EEE 6 1 3 AUTOMATIC SOFTWARE INSTALLATION cccccccccceeeeeseeeeeeesessneeeees 7 1 3 1 Overriding the default installation folder eeeccccccccceceseeeseeeceeeeeesaaeeesseeeeees 8 1 3 2 Setup of the USB drivers for the Appliance Connection Kit cceeeeeeeeeeeees 10 Ds Ded oe TM Seal EM SS KC a Oo ersero E EATE TE 11 1 4 SOFTWARE INITIALIZATION siesecocedacasaisassecavelacssasauehesavelavaciaenscavclecdsatavchasaveles 12 FALL A N O A E 12 Poe a o a seanceetseeosguseaetestseueesaaseanceedse eovaassactert cee naaseaasees 14 Pao CALS DO ae E E E 15 1 4 4 Software Auto Update nnseessseeeeensssssseeceresssssssecrressssssseccreosssssseeceeessssssseereessssss 21 2 De Dae L D e e E E E E 22 2 HARDWARE CONNECTIONS wasssasastessccrwscinssastesnscsavssassaavecscctwecsastassesedesstescssaatecsccsuecens 25 2 1 CONNECTING THE APPLIANCE TO THE PC iiisssnnnsnennneessssssssssssssssssserrrreeses 25 2 2 DISCONNECTING THE APPLIANCE FROM THE PC e
34. BLESHOOTING SETUP PROBLEMS In this section you can find additional information that you may need in order to solve installation problems 4 2 1 Manual installation of prerequisites Under certain circumstances the Sidekick setup procedures may not be able to detect the absence of one or more software prerequisites In this case you can install them manually prior running the manual or automatic setup In case of need you should manually install the prerequisites in the following order 1 Microsoft Windows Installer 3 1 Run the WindowsInstaller3_1WindowsInstaller KB893803 v2 x86 exe file 2 MDAC 2 8 Run the MDAC28 mdac_typ exe file 3 Microsoft NET Framework 2 0 SP2 Under Windows XP or Vista 64 bit run the dotnetfx 64 bit NetFx64 exe file Under Windows XP or Vista 32 bit run the dotnetfx 32 bit dotnetfx exe file 4 Microsoft WSE 3 0 Run the WSE3_0 Microsoft WSE 3 0 Runtime msi file 5 Microsoft SQL Server Express Edition 2005 SP4 Run the SqlExpress SQLEXPR EXE file At this point the SQL Server setup program may detect that Microsoft Internet Explorer 6 0 SP1 is missing In this case you must stop the installation and run Extra E6Setup ie6setup exe prior installing SQL Server 6 SQL Server Management Studio Express optional Run Extra Microsoft SQL Server Management Studio Express SQLServer2005_SSMSEFE msi 4 2 2 SOL Server installation problems Under certain circumstances the SQLEXPR EXE program may encoun
35. C At acertain point you may want to remove the application from your PC You can remove it as any other Windows application by means of the Add Remove Programs applet in the Control Panel GU fl Control Panel All Control Panel Items Programs and Features v Search Programs and Features Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair Turn Windows features on or off Organize v a v Name s Publisher Installed On Size Version B FastStone Image Viewer 4 6 FastStone Soft 3 27 2012 4 6 5 Microsoft SQL Server 2005 Microsoft Corporation 3 27 2012 5 Microsoft SQL Server Native Client Microsoft Corporation 3 27 2012 2 58 MB 9 00 5000 00 5 Microsoft SQL Server Setup Support Files English Microsoft Corporation 3 27 2012 20 6 MB 9 00 5000 00 Microsoft SQL Server VSS Writer Microsoft Corporation 3 27 2012 679 KB 9 00 5000 00 Microsoft Visual C 2008 Redistributable x86 9 0 3 Microsoft Corporation 2 22 2012 596 KB 9 0 30729 4148 js Microsoft WSE 3 0 Runtime Microsoft Corp 3 27 2012 942 KB 3 0 5305 0 o gt amp SidekickPC 3 0 0 0 Electrolux 3 27 2012 138 MB 3 0 0 m Sun xVM VirtualBox Guest Additions 2 1 4 Sun Microsystems Inc 10 27 2009 214 GG VMware Tools VMware Inc 2 22 2012 30 3 MB 8 8 0 7539 4 m Currently installed programs Total size 194 MB 4 10 programs installed Fig 3
36. DataFlash Reading may be required in order to let Electrolux engineering departments perform detailed investigations on the most significant events occurred during the lifecycle of the controller 2012 Electrolux Italia S p A All rights reserved 74 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The software continues then with monitoring Identification and Monitor form shows for each item a new Board Name column that contains the Board Identifier of the unit from which that information comes To highlight the parameters coming from different boards the rows color is alternating in all grids Identification and configuration lo aS SidekickPC Appliance and Board Information Farameter Value Board ID Da aa Firmware ANC power 357239301_ 6 HC1 oy tak Platform HOTSW HC1 Board ANC SOGOOSES HC1 Firmware ANC 357230227 A HC Firmware AMC power 357239301_ 6 HEZ Platform HOTSW Hc Board ANC SOGo9SE36 HC Monitor gt History gt Variable Description 3 A Identification and configuration parameters Fig 64 Cooking Identification form Regarding cooking appliances for each PNC ELC it is defined a Board ANC code of all configurable boards The form Identification will show a summary of the board identification with corresponding Board ANC code code that identifies the configurable board and Platform 2012 Electrolux Ital
37. ELC olee PNC ELC Q 91479110100 a Fig 75 Specify PNC ELC Form After that you have inserted the code and pressed the OK button the software shows you a form that provides basic information about the electronic configuration of the appliance go Board identification lol SidekickPC Appliance Identification PHC 914791101 ELC 00 Prog 11 Board Information Parameter Value CS an OOOO Platform EWhH1000 1324017209 Factory Code ZP Spare Board Code 764006 50299 Laundry RAST 5 Service Kit Code 973914791101004 Firmware Code W1E00253 Firmware Rew ooo PNC Parameters Code PNC Parameters Rew Base Model Parameters Code Base Model Parameters Rev 132133130 004 132120416 018 Tests and Alarms Fig 76 Identification and Configuration Form 2012 Electrolux Italia S p A All rights reserved 85 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP This form provides the following information Board Name name of the electronic board Platform name of the electronic platform Spare Board Code spare part number of the not configured board Factory Code a code that identifies the factory Service Kit Code spare part number of the configured board Firmware Code a code that identifies the firmware Firmware Rev firmware revision PNC Parameters Code a code that identifies the configuration parameters PNC Paramete
38. IR D ELecterolux sidekickec Then you should save the file and quit the editor Finally run the modified AutoInstall cmd command as the previous paragraph describes Please ensure that SK_DIR is assigned a valid folder name 2012 Electrolux Italia S p A All rights reserved e File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP In addition please remember that you cannot install SidekickPC within the following special directories 1 Program Files this is the folder that usually contains applications In English versions of the operating system this is the C Program Files folder 2 Common Application Data this is the common application data folder In English versions of the operating system this is the C Documents and Settings All Users Application Data folder 3 System this is the folder that contains system files In English versions of the operating system this is the C Windows System32 folder The setup process by design does not allow you installing SidekickPC in the Program Files folder in order to avoid functional problems under Windows Vista and Windows 7 when you execute the program from a limited user account In this case the Virtual Store feature in MS Vista would prevent the proper operation of the program 2012 Electrolux Italia S p A All rights reserved ER File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFT
39. PC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 4 Identification Form This is the form that appears you when press the Diagnostic button in the Startup form just after the software successfully connects to the appliance and identifies it oe Identification and configuration Service Data EWM3500 sidekickPC Appliance and Board Information Parameter Acqua Control Yes Category Compartment Valves Declared Final Spin Speed Detergent Drawer Door Lock Type Drum Positioner Drying Type Flowmeter Machine Type Power Supply Frequency Real Final Spin Speed Washing Type Washing Machine 3 1600 rpm 4 Compartments with Stain Instantaneous with Microswitch No Normal WD Yes Front Loader 50 Hz 1550 rpm Jet System Monitor gt History gt Weight Sensor No Variable Engineering Level Code Description 9 ii A Identification and configuration parameters Fig 50 Identification Form The title bar of this form shows the Service Data set that has been selected for the appliance under test Service Data provide all information that is necessary for appliance diagnosis activities Such information is associated to families of products platforms not to single appliance models SidekickPC automatically associates the correct service data to use for diagnostic operations after it properly identifies the appliance 2012 Electrolux Italia S p A
40. Removing the SidekickPC application You must log on as full Administrator in order to remove the software When you remove SidekickPC the uninstall procedure asks you if you want to delete also the local SQL Server database Please remember that under Windows Vista and Windows 7 the dialog box that asks you to remove or not the database may be hidden by other windows the uninstall procedure looks as if it is frozen In this case you should just check for the presence of the dialog and choose Yes or No to continue 2012 Electrolux Italia S p A All rights reserved aa File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 SOFTWARE INITIALIZATION 1 4 1 License Activation After that you have successfully installed the program and the USB drivers you can log off as Administrator and log on as a normal user At any rate the first thing that you are required to do the first time you run SidekickPC is to activate the software license Please remember that in order to activate the software license your PC must be connected to the internet The first time you run the software you can see this message Warning A License error this program must be unlocked to use Fig 4 License Activation Request After that you press the OK button you should execute a few initial configuration steps for your software e Language optional e Internet Setti
41. T FOR MICROSOFT SOFTWARE IMPORTANT READ CAREFULLY This End User License Agreement fEULA is a legal agreement between you either an Individual or a single entity and Microsoft Corporation Microsott for the Microsoft software that accompanies this EULA which includes computer software and may include associated media printed materials Yonline or electronic documentation and Internet based services fSoftware An amendment or addendum View EULA for printing Do you accept the terms of the pending License Agreement IF you choose Don t Accept install will close To install you must accept this agreement Dont Accept Fig 80 Install WSE 3 0 Runtime 4 If Windows Installer 3 1 is not installed SETUP asks you to install it Just press Accept to go on SidekickPC Setup For the following components Windows Installer 3 1 Please read the following license agreement Press the page down key to see the rest of the agreement SUPPLEMENTAL END USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE Supplemental EULA IMPORTANT READ CAREFULLY The Microsoft operating system components accompanying thie Supplemental EULA including any online or electronic documentation OS Components are subject to the terns and conditions of the agreement under which you have licensed the applicable Microsoft operating system product described below each an End User License Agreement or EULA and the terms
42. U ser Password is idekickPCU ser Fig 96 Database Settings 19 Specify the URL and credentials for the Web Services Settings that the application will use to download data updates if you already know them For Username and Password you should use the login information you have been given with an automatic e mail notification when your account was created These are the same credentials that you use to access to the reserved area in the Sidekick Portal f SidekickPC 3 0 0 0 Sele Web Services Settings Specify the web services url and credentials Http sidekick electrolus com Sidekick Services Sidekick Service asms Username user Password password Fig 97 Web Service Settings 2012 Electrolux Italia S p A All rights reserved 98 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 20 Enter your license number in the Activation Settings window if you already know it You should use the license number you have been given with an automatic e mail notification when your account was created i SidekickPC 3 0 0 0 Activation Settings Enter your license number License Number e Fig 98 Activation Settings 21 Confirm the installation and wait for the completion of the process If any errors occur during the setup an installation log appears Otherwise no other dialog appears except the final one 22 SETUP finally
43. WARE DEVELOPMENT GROUP 1 3 2 Setup of the USB drivers for the Appliance Connection Kit After completing the installation of SidekickPC there is another important installation that you must perform prior leaving the administrative mode in the PC you must install the USB drivers for the Appliance Connection Kit In order to perform this step you must have an Appliance Connection Kit ACK that Service Support Europe SSE should have given you You should connect the USB interface of the interface module to the PC by means of the supplied cable The operating system recognizes that this is the first time that you connect the device to the PC and prompts you for the installation of the drivers The drivers are copied to the hard disk during the setup of SidekickPC in the USB Drivers directory starting from the installation folder The default driver directory is C Electrolux SidekickKPC USB Drivers You can find detailed instructions on how to setup the USB drivers in the Appliance Interface Modules USB Setup v 4 0 manual that is installed during the setup of SidekickPC Please remember that the sequence of operations that are required to install USB drivers varies a lot depending on the actual operating system and configuration of your PC 2012 Electrolux Italia S p A All rights reserved 10 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 3 3 Uninstalling SidekickP
44. alls all software pre requisites and the SidekickPC software using default settings in an unattended way The installation procedure automatically installs Microsoft SQL Server Express Edition 2005 SP4 only if it does not detect the presence of an SQL Server 2005 or SQL Server 2008 instance in the local computer The detection of the presence of SQL Server instances occurs by means of the Windows Management Instrumentation WMI technology In case the software installation procedure detects the presence of more than one instance of SQL Server the selected database instance will be the first Express Edition that WMI enumerates or if no Express Edition is present the first enumerated instance If you want to override the default installation parameters of SidekickPC you must install it manually Please refer to the appendix for further information on this matter It is possible that you are able to setup and use SidekickPC in a computer that does not meet these minimum system requirements However in this case Electrolux will not be able to help you if you have any problems 2012 Electrolux Italia S p A All rights reserved ee File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 3 AUTOMATIC SOFTWARE INSTALLATION The automatic installation procedure consists in the AutoInstall emd command file This is a sequence of batch commands that install all software pre requisites and
45. are Update Application After you press the OK button SidekickPC restarts automatically If any errors occur during the software upgrade process the system rolls back all changes 1 4 5 Database Update The update of the local database starts when you press the Start update button and either there is no software update available or after that you have decided to skip an update that is not mandatory Depending on your update options and internet connection speed the update process may require a long time to complete During the update a progress bar and some feedback messages indicate the state of the update process The update occurs within a local database transaction This means that if you press Cancel update or any error occurs during the update all changes to the local data will be 2012 Electrolux Italia S p A All rights reserved Pe File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP roll backed and the local data will stay unchanged Changes to the local data are committed only at the end of the update if no errors occur The Cancel update command cancels the update procedure The OK button closes the dialog and saves the settings you have changed The Cancel button closes the dialog without saving the settings you have changed As previously specified prior using SidekickPC for the fist time you must execute a Full update Please click the Test Connection i
46. asseecsangscasecesenagssegnsesnoosceceahouecsece evans gnsemmonsueeaeaane 83 33 APPLUANCE INFORMATION oo ceseeesestccoant eae Eiaeaen EE EEE oes 85 RAFTEN IIE oE E E E E E 88 4 1 MANUAL SOFTWARE INSTALLATION cc cccccccccecssceeesssssssseeeeeeeeeeeeees 88 Oh Nb WNC Ka Ce CU scare acanessace san A E E 88 4 1 2 SQL Server Management Studio Express Setup ccccccssseseseceeeeeeeeaeeseeeeeeees 100 2012 Electrolux Italia S p A All rights reserved is File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 2 TROUBLESHOOTING SETUP PROBLEMS 1 0 ecececceesenttteeeeeeeeeeeeeees 103 4 2 1 Manual installation Of prerequisites cccccsseeeecccccccccceceeeaaaeeeessseeeeeeeeeeeeeeees 103 4 2 2 SOL Server mstalation ProDlemMs ic s asassecsasannteanseanedeaseonectaneoneasasavntnentadaedeaseeses 103 2012 Electrolux Italia S p A All rights reserved a File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 INTRODUCTION Sidekick Enterprise Solution is a standard system designed by the Global Technology Center GTC department of Electrolux for the after sales support organization The main target of this system is to provide field support engineers with a handy tool that together with proper interface modules simplifies the execution of diagnostic procedures and that allows an easy way to configur
47. ate involves all Electrolux appliance models PNCs supported by SidekickPC A full update is mandatory prior using the software for the first time after the setup 2 Incremental update use this option if you want to download only the new records from the remote database This is the most common update after the initial setup The incremental update involves all Electrolux appliance models PNCs supported by Sidekick 3 PNC update use this option if you want to download only the new records related to a certain set of PNCs from the remote database The PNC List entry allows you to specify the list of PNCs one or more up to 20 that you are interested in The PNC list is a sequence of comma separated PNCs A PNC Part Number Code is a numeric code of 9 digits that identifies a certain appliance model from Electrolux In the PNC List you should not supply the ELC Engineering Level Code downloading data for a certain PNC means getting the update for all related ELCs Instead of commas you can also use semicolons hyphens and forward slashes as a separator An example of a valid PNC List the following one 914791101 913101218 914521544 4 the Enable log option creates a log file during the update process This option is useful for troubleshooting purposes 2012 Electrolux Italia S p A All rights reserved 19 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The
48. ate of the server not the date of your local PC Please remember that the PNC update does not change this value After that you have executed a full update press OK and you are ready to start using the software 2012 Electrolux Italia S p A All rights reserved 24 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 HARDWARE CONNECTIONS This chapter provides information regarding the correct way to connect and disconnect the SidekickPC workstation to the appliance under test or to the electronic board to configure 2 1 CONNECTING THE APPLIANCE TO THE PC CAUTION In order to avoid the risk of electrical shock only skilled personnel should use and install the Appliance Connection Kit The connection of all items should occur only when the appliance is powered off and if possible unplugged from the power supply Also the adapter module should be off If the Appliance Connection Kit uses the USB interface of your PC please remember that you should always employ a fully shielded High Speed USB 2 0 cable This type of USB cable provides a good level of reliability for the communication between the PC and the appliance If you want to diagnose an appliance or update its electronic board configuration you should connect it to the PC To connect the appliance to the PC you need to do the following steps e Turn off the interface module if it has a separate power supply e
49. b User Interface 1 Fig 60 Cooking ANC retrieval step When system identification is done the software retrieves the loads configuration in order to show the correct loads in the tests list Completed 100 Configuration Retrieving Time taken 00 00 02 4471349 F ig 61 Cooking Configuration Retrieving step 2012 Electrolux Italia S p A All rights reserved Po File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If an Induction Hob is connected a further a dialog box that asks to proceed with Data Flash Reading is shown 1 Do you want to proceed with DataFlash Reading for Hob Controller 1 7 Fig 62 Cooking Data Flash reading 20 HC1 DataFlash Reading 3 A Please wait 20 HC1 DataFlash Reading Time taken Fig 63 Cooking Data Flash reading This process might take several minutes This operation is repeated for each hob controller in the appliance DataFlash Reading is an optional step reserved only for Induction Hob appliances and requested by the engineering of the Food Preparation that collects additional information regarding the usage history of the induction hob DataFlash stores the black box of the induction hob controller consisting in relatively large data structures These data structures are then translated into textual format and appended to the log file preceded by the corresponding header
50. because this function is not implemented in cooking appliances The Troubleshoot button shows the list of troubleshooting procedures defined by the local database for the appliance under test if any 2012 Electrolux Italia S p A All rights reserved EN File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Digital I O button allows you entering the Digital I O form that displays the current state of the digital inputs and outputs in the appliance Digital VO re C sidekickPC Digital I O Parameter i Board ID HC1 ZONE 1 ALARM Ni 0 HC1 HE1 ZONE 0 ALARM HC1 Alarm P HE1 Cooling fan error HC1 Demo hlode Ht Demo Mode Ht Alarm Inactive Inactre Inactive HEZ Cooling fan error Description Cooling fan error Digital VO parameters Fig 72 Cooking Digital I O Form 2012 Electrolux Italia S p A All rights reserved 82 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 12 MACS Bus Activity When the diagnostic session is based on the MACS bus cooking appliances the software shows at the bottom of the main form an additional status bar that indicates basic information about bus activity e Average rate of messages per second letf side average rate of MACS messages coming from the bus e Diagnostic session duration right side session timer that gives you
51. cense agreement then press Next i Microsoft SQL Server Management Studio Express Setup License Agreement Please read the following license agreement carefully MICROSOFT SOFTWARE LICENSE TERMS MICROSOFT SOL SERVER 2005 MANAGEMENT STUDIO EXPRESS These license terms are an agreement between Microsoft Corporation for based on where you live one of its affiliates and you Please read them They apply to the software named above which includes the media on which you received it if any The terms also apply to any Microsoft I accept the terms in the license agreement I do not accept the berms in the license agreement Fig 101 SOL Server MS Express Setup License Agreement 2012 Electrolux Italia S p A All rights reserved 100 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 Insert registration information then press Next ig Microsoft SQL Server Management Studio Express Setup Registration Information The Following information will personalize your installation Enter your name and the name of your organization in the Fields below Mame Electrolux Company Fig 102 SQL Server MS Express Setup Registration 4 You can select the default features Then press Next i Microsoft SQL Server Management Studio Express Setup Feature Selection Select the program features you want installed Click an icon in the Followi
52. ch database record has been used for programming the spare part or upgrading the appliance configuration Each piece of information is separated from the following one by a hyphen In the above example from left to right the meaning of the various fields is the following one 01 ELC field in the selected record Sometimes the ELC field may be different from the ELC that the Service Kit Code specifies 01 Progressive Number field Prog in the selected record 242569409 000 code and revision of the complete configuration that corresponds to the PNC parameters code and revision 242569409 000 code and revision of the complete configuration that corresponds to the base model parameters code and revision 242569409 000 code and revision of the complete configuration that corresponds to the firmware code and revision 973 944 185 788 00 9 00 1 HOTSW 000 387907400 000 387907400 000 ID 1204161758 created with SidekickPC 3 0 0 0 Fig 41 Label Example Food Preparation The meaning of the first and third lines is the same as in the previous case The second line has the following meaning 00 1 HOTSW 000 387907400 000 387907400 000 indicates which database record has been used for programming the spare part or upgrading the appliance configuration Each piece of 2012 Electrolux Italia S p A All rights reserved E File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP
53. ck int electrolux com SidekickPortal Media SidekickPCUpgrade manife st xml b http sidekick electrolux com SidekickPortal Media SidekickPCUpgrade manifest xml Addresses containing the int electrolux portion are only visible from inside the Electrolux network or through a VPN application Anira Electrolux may change or remove some of the above URLs in the future For this reason you should ask Service Support Europe to know which address you should actually use in your case 5 2 Test connection command connects to the web portal to verify if you have specified the correct internet address The Local Database Settings section lets you specify the connection options for the local SQL Server database SQL Server flocal SQLEXPRESS Connection timeout 5 amp i Database SidekickPC Command timeout 30 Use Windows NT integrated security Use SQL Server user name and password User Name Sidekick PC User Password PTT TIT itiiiit i Fig 12 Local Database Settings 1 SQL Server the name of the SQL Server instance that stores your local database By default the instance name is local SQLEXPRESS You select the server name at installation time only if you perform the manual installation procedure as this document describes in the appendix 2 Database the name of the local Sidekick database By default the database name is SidekickPC You choose the database name at installation time only if you perform the manual
54. d that there is no safety control in case of over temperature or overflow of the maximum allowed power Depending on the type of cooking appliance connected there are different naming conventions regarding test description Test Description for Induction Hobs due to different interpretation of hob configuration the software cannot show description such a Front zone or Rear zone but SidekickPC shows only Zone 0 or Zone 1 and let the user check the wirings inside the hob and understand which zone is being used All zones are preceded by the Board ID of the corresponding unit E Monitor ae f E sidekickPC Monitor Test Start Test HE1 Zone 0 Single HC1 Zone 1 Single HC2 Zone 0 Single HC2 Zone 1 Single Test Mimitallin gt Fig 69 Cooking Monitor form E Test Description for Radiant Hobs for the same different interpretation of radiant hob configuration the software shows the test description in the following way REL_Zx_y e xcan be a value in the range 1 6 and represent zone x e ycan be S D or T Single Double or Triple and represent the type of configuration Monitor Ee Es SsidekickPC Monitor HC1 REL 715 Test e Si HCA REL Z1 D HC1 REL Z1 T HC1 REL Z2 S F a HC1 REL_ 3 5 arameter icy REL Z3 D aaa y HC1 REL_74 5 sA Fig 70 Cooking Monitor form 2012 Electrolux Italia S p A All rights reser
55. e electronic boards Sidekick is an enterprise wide system that integrates the most up to date information about Electrolux products into a client software tool The client software SidekickPC lets you quickly diagnose appliances and create spare electronic boards This is the User s Manual of this application Data integration between corporate databases and SidekickPC seamlessly occurs by means of web services that exploit the latest technologies in order to minimize update time and improve user experience and security There are many advantages in using a computer aided service tool for example 1 the possibility to diagnose the appliances in less time and in a more precise way thus reducing the amount of spare components required to fix the problem and the time of intervention SidekickPC identifies if possible the appliance to test gets and decodes the internal status of the electronic controller and it executes the diagnostic procedures and troubleshooting steps you require 2 the possibility to create spare electronic boards starting from generic boards with a programming and configuration procedure This function ensures that you create the spare part in the same way as it was originally produced in the factory 2012 Electrolux Italia S p A All rights reserved a File SidekickPC Manual EN pdf Date 20 04 2012 AMI ANC ACK BITS BMP CCF GTC DNS ELC ESD GIF HTML IP JPG LBL MCF MDAC MDI
56. e database By changing the Alarm in the alarm selection list the corresponding procedure in Troubleshooting List is highlighted In order to start the Troubleshooting Wizard for a certain procedure just select it from the list and press Start button The function is very similar to the troubleshooting procedure executed while you are diagnosing an appliance that is really connected The only difference is that in this case SidekickPC does not send any commands to the appliance 2012 Electrolux Italia S p A All rights reserved a7 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 APPENDIX This appendix describes the manual software installation Sometimes you may need to execute a manual installation for example in order to override default setup options or for investigating setup problems 4 1 MANUAL SOFTWARE INSTALLATION This paragraph describes the sequence of steps in a typical setup procedure on a PC running Windows XP without any additional installed software Setup steps may however vary depending on the actual operating system and software configuration of the PC You must log on as full Administrator in order to make the installation of the software 4 1 1 SidekickPC Setup 1 Run the SETUP EXE program that is present in the root folder of the distribution CD 2 If the NET Framework 2 0 is not installed SETUP asks you to install it Just press Accept to go
57. e the 697751759547 Intemet during activation f you have a proxy server please provide the correct settings in the Intemet Settings dialog box f you have a firewall this may prevent this process ff prompted please allow this application to access the Intemet Please enter or paste your 15 digit License Number and click Intemet Activate ff the Intemet Activate operation does Cw not succeed you will need to manually De Activate unlock the license by getting an Unlock Code from the self service OK Cancel Fig 5 License Activation Request After you press the Activate button you should quickly see the following message Information oO Internet licence activation OK Fig 6 License Activated Press OK to close the License Manager dialog The De Activate command allows you removing the license from your PC After you de activate the license in one PC you can activate it in another PC 2012 Electrolux Italia S p A All rights reserved Rey File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 2 Internet Settings If an internet connection error occurs please verify that you are really connected to the network and check your proxy settings in the dialog that you can activate in Commands gt gt Internet Settings E Internet Settings Connection Settings Direct connection dont use p
58. ed aa File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Designer allows you entering the Label Layout Designer With the Label Designer you can modify an existing layout create a new layout from scratch and print sample labels This is a graphical editor that provides you with the full control over the label appearance and contents The description of the layout Designer is outside the scope of this manual Settings section Layout File field where you define the label layout by means of external files Ibl Designer Metrics options allow you to specify the units of measure the editor displays The following is an example of label that you obtain after that you program a board for Fabric Care or Dish Care appliances 973 914 525 706 00 3 ID 1204101358 created with SidekickPC 3 0 0 0 Fig 39 Label Example Fabric Care or Dish Care As you can see the label shows all identification data regarding the spare part appliance model and database record used for the configuration 973 914 525 706 00 3 is the Service Kit Code formatted for better readability 00 07 132474080 000 132620470 021 WEC20306 000 indicates which database record has been used for programming the spare part or upgrading the appliance configuration Each piece of information is separated from the following one by a hyphen In the above example from left to right the meaning of the various fields i
59. eeeesssssssssssssssssrrrrressees 28 2 3 CONNECTING THE SPARE BOARD TO THE PC eeeeesssssssssssssssssscerrrressseo 29 2 4 DISCONNECTING THE SPARE BOARD FROM THE PC cc eeeeeeeeeeeeees 32 2 5 DETAILS FOR MACS CABLE CONNECTIONS cc cccccccccesseseeeeesseeseeeees 33 3 SOFTWARE OPEKA TION ci ssncssccseccawsessscuwscscdeuwshssseswsessceawseassesssesaceusussssesssecacenssesascusvenss 35 3 1 SPARE BOARD INFORMATION FORM eeessssssssssssssssererreressssssssssssssssseeerrreeees 38 SLAR TUP TOR M o a E E AE E 4 3 3 CONFIGURATION FORM cere eee ene ee 43 3 3 1 Configuration Form Menu Commands cccccccccssssssesseecceeeeeeeeesesseeeeeeeesaaeeenees 48 3 3 2 Printing Extended Information in the label nnnoesssnsennnssssssssserssssssssseressssssssees 54 34 IDENTIFICATION FORM ven apsevoan sectarian atoueendierudenassnusenaSeunioanateueses dbeuutansosnasenaSeuteansose 60 SATOR TORM aE E sep sen dsopnseansums aan anos som debs se dsoposoansume aces noe E EAEE 62 We oa 1G D8 id BO Cm FOR M eers ne eee 63 3 1 TROUBLESHOOTING WIZARD as cecesececninseaveceussucecnaseavesedesucentinssacecesesucecnaseaveseeesueus 65 eo Td OI sous ccc sce eaceewnue E E 68 Oe TG ATO TORM sists gcenes E seuss bsetoassaneceaosnde EN 69 10 TECHNICAL NOTES erorien en E O i 70 3 11 DIAGNOSTIC PROCEDURE FOR COOKING APPLIANCEG 00 71 SALE MONOC ere E ton Sonceieetecidsaa tenets E E E EE ET 79 312 MACS BUSAC TIVITY ccccvosccs p
60. el o Please wait 50 SidekickPC Alarms Retrieving When the operation is complete and you click the Next button the following pieces of information about each alarm are shown e Description of the alarm e Alarm Code hexadecimal format e Board ID name from which alarm is received Ifthe alarm is a system alarm the Board ID column is set to ALL History arc SidekickPC History Parameter Value Board ID lm Alarm History1 ALM_REL_GLUE ALL Alarm History2 ALM_CL_FAN_NC 51 Hex Alarm History3 ALM_CL_FAN_NC 51 Hex Alarm History4 ALM_CL_FAN_NC 51 Hex Alarm History5 ALM_REL_GLUE 39 Hex Description ALM_REL_GLUE History parameters Fig 67 Cooking History Form 2012 Electrolux Italia S p A All rights reserved 78 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 11 1 Monitor The Monitor form allows you watching monitored parameters and testing of loads detected on the connected appliance E Monitor Sf sidekickPC Monitor Test HC1 Zone 1 Single A Start test Test Description HC1 Zone 1 Single Parameter Value hin hax Board ID Diqital HC1 Peak Current for Rear zone a d value 0 0 259 HE1 b HC1 Peak Current for Front zone atd value r a HC1 Peak Current for Rear zone 5 82 A T9 HC1 255 HC1 0 HC1 HC1 Phase delay for Front zone 60 HC1 Last ALARM 00 Hex HC1 Coo
61. erator s Name and the Spare Part Code are options that are persistent between one session of SidekickPC and the next one The software stores the last 5 settings of these options You can choose the most recent values from the corresponding list The function is devised in order to minimize data insertion efforts for the operator After you specify the quantity the focus moves automatically to the Spare Part Code because it is more likely necessary to change it with respect to the Operator s Name 2012 Electrolux Italia S p A All rights reserved 58 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The following is an example of an extended information label that you can obtain starting from one of the sample LBL files that SidekickPC supplies 914525706 00 00 07 132474080 000 132620470 021 WEC20306 000 4 10 2012 1 51 25 PM john 3 0 0 0 Fig 49 Extended Information Label Example The meaning of the above information is the following 1234567 is the manually inserted code 914525706 00 is the PNC ELC 00 07 132474080 000 132620470 021 WEC20306 000 has the same meaning as in the normal label described in the previous paragraph 4 10 2012 1 51 25 PM indicates the date and time of the programming john is the manually inserted operator s name 3 0 0 0 is the version of SidekickPC 2012 Electrolux Italia S p A All rights reserved Ea File Sidekick
62. ework 2 4 Completed Windows Installer 3 1 Completed WSE 34 Runtime Completed MEaAML 6 6 SPL Completed Old QL Server Native Client Removed SQL Server Native Client Re Installed SOL Server 2665 Express Edition Completed SidekickPC 3 0 Completed JE m y Installation finished Cag Press any key to continue Fig 2 Automatic setup end of procedure There is the possibility that during the setup sometimes goes wrong In order to help you solve setup problems Electrolux has documented all known setup issues and workarounds You can find the solution for these problems here http sidekick electrolux com SidekickPortal UsersReservedArea DownloadDetails aspx ContentID ApplicationNote3 In case you have problems with the automatic setup procedure you should try installing SidekickPC in a manual way Please refer to the Appendix for information concerning the manual setup 1 3 1 Overriding the default installation folder If you want to install SidekickPC in an automatic way but not in the default folder C Electrolux SidekickPC you can open the AutoInstall cmd file with any text editor such as for example Notepad and change the following line SET SK DIR C Electrolux SidekickPC You should assign to the SK_DIR environment variable the full path of the target directory For example if you want to install the software in the D driver instead of the C one you can change the line in the following way SET SK D
63. han a specified period called programming log retention time The programming log retention time 1s typically 30 days 2012 Electrolux Italia S p A All rights reserved 50 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Verify Only option allows you checking for the correct configuration of an already configured board When this option is set SidekickPC verifies for proper configuration rather than programming the board This verification has 100 coverage of memory locations The Spare Board Label command in the Options menu shows the Label dialog box that allows the activation of label printing after each board programming operation E gt Label J Print Labels Labels for each Service Kit Print Options Preview Only oy Send To Printer Print Sample Layout Fle C Blectrolux SidekickPC Sample Labels SidekickPC ibl Designer Metrics 1 10 Millimeter 5 1 100 Inch gt 1 1000 Inch Fig 38 Label Dialog This dialog box allows you to Print label enable disable printing one or more labels after the successful programming of each board Print section you can select how many identical labels to print for each board the number is limited to 10 labels Print Sample lets you preview or print sample of the selected label according to the Print Options selection 2012 Electrolux Italia S p A All rights reserv
64. he License Manager Dialog already described in Chapter 1 The Internet Settings command in the Commands menu shows the Internet Settings Dialog already described in Chapter 1 The Windows menu contains various commands that simplify arrangement of forms in the workspace The Utility menu contains the Spare Board Information command that shows all information from TDS Technical Documentation System database about spare board codes the replacement history and the list of all PNC ELCs that are related to the selected board The next paragraph describes this function The Help menu contains only the command to display the About Dialog box 2012 Electrolux Italia S p A All rights reserved Pa File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 1 Spare Board Information Form The Spare Board Information window displays all information about a spare board starting either from the board code with or without check digit or from the PNC ELC of the appliance Enter the board code or the PNC ELC of the appliance or select it from a list that you can view by clicking the magnifying glass You can insert optional blank and slash characters to increase the readability of the code Then press Enter OQ 1324831013 Board History oe See Replaced Spare d Spare Part Code Technical Code Part Cod Comment Modified Date Selection 1324831013 132483101 en EWM1100 21P 12 5
65. hows the evolution of the appliance parameters in graphical form 22 Graph SaS Graph Variable Drum Speed v Current Value 0 0 rpm Variable description Current drum speed in rpm Minimum Display Interval min 5 v Graph parameters Fig 56 Graph Form To see the graphical representation of one appliance variable you should choose it from the Variable selection field at the top of Graph Form Click with the mouse the selection button 1 and choose the variable name The detailed description of the variable appears in the Variable description field In the Current Value field you can see the present value of the selected parameter The Maximum Display Interval min control allows you selecting the display width of the graph The default interval is 1 min but you can change it from 1 minute up to 5 hours For each variable the program reads a new data sample from the appliance every second The Print command creates a hardcopy of the current graph EN The Export Graph command exports the current graph in one of the following image formats BMP GIF JPG PNG and TIFF 2012 Electrolux Italia S p A All rights reserved 68 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 9 Digital I O Form The Digital I O form displays the current state of the digital inputs and outputs in the appliance Digital 1 0 sidekickPC
66. ia S p A All rights reserved 75 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Detected Boards command opens a new dialog box containing for each detected board the following details EP Detected Boards Detected Boards Board Address Board ID Unit Type Last Message Time Messages Sent E Hob Controller 2 He Platform HOTSW Board Name Lion seili iiae a Board ANC 888999888000 Hob User Interface 1 Aaye012 4 20 00 PM gt Fimware ANC control 357239227 __ A He1 Hob Controller 1 PR20112 4 20 02 PM 120 Hob Controller 2 4 4 2012 4 20 03 PM Test Station 1 4 4 2012 4 20 03 PM 205 i Firmware ANC power 357239301__B Fig 65 Cooking Detected Boards form e Board Address the MACS address assigned to each board in hexadecimal representation boards or units are identified on the MACS communication bus by an address e Board ID identifier code of the board e g HC1 HC2 OCI e Unit Type description associated to the Board ID e g Hob Controller 1 Oven Controller 1 55 e Last Message Time date time of the last message received from that unit e Messages Sent total number of messages received from that unit For each Unit Type selected are shown e Platform for cooking appliances only 2 platforms are actually defined HOTSWCEG HOT platform for firmware and configuration HOTSW HOT platform for firmware e Board Name name of the board
67. ic board This command is only active if the local database defines a procedure to reset the last alarm Please note that if one alarm is currently still active you cannot clear the last stored alarm as it will be immediately set back again 2012 Electrolux Italia S p A All rights reserved A File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 7 Troubleshooting Wizard If the local database defines troubleshooting procedures for the appliance under test the software is able to guide you step by step to the resolution of the fault starting from the alarm code A troubleshooting procedure is a sequence of interactive dialog boxes When there is an alarm condition and the software detects that one troubleshooting procedure is associated to that alarm the Troubleshoot icon in the Monitor form becomes red VE Monitor lo x SidekickPC Monitor Test Drain and Spin Test Test Pr Draining spinning up to maximum spin speed Description Parameter Value Current Alarm 41 Door open Wash Temperature Drum Speed 0 0 rpm Motor Speed 0 rpm Water Level 11 mm LS Empty Period 10328 Cycle State Pause Selected Spin Speed 1600 rpm Selected Wash Temperature 100 C Knob 1 Pos 3 Troubleshoot gt e 1o Perio Perio fFae i eo Per Oo Perio fhe Reset Alarm Variable gh Current NTC temperature in C Description A There is an avai
68. ick Enabled 2012 Electrolux Italia S p A All rights reserved Pa File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Below the form that describes the process After that each step completed press Next to continue or Cancel to abort the operation If you select the Continue automatically to next operation option on the bottom of the dialog box the application passes to the next step automatically when the operation completes d 23 Boards identification Running Boards identification Running 1 Pot Detection 1 Pot Detection 2 Smart Controller 1 Smart Controller 2 HUM Hob User Interface 1 HUI2 Hob user Interface 2 HUI3 Hob User Interface 3 OUN Oven User Interface 1 E Continue automatically to next operation Fig 59 Cooking board detection step 2012 Electrolux Italia S p A All rights reserved Pa File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP For all the boards marked as detected v after clicking to Next button automatically the software gets from the board all the necessary information for the identification as the Firmware and Parameters ANC Article Number Code codes and the hardware ID string HW_ID that identifies the hardware of the board Boards identification Running Finished HC1 Hob Controller 1 HC2 Hob Controller 2 HUI Ho
69. icrosoft uses error reports bo improve SOL Server Functionality and treats all information as confidential Fig 91 SQL Server Express Setup Report Settings 14 SQL Server 2005 is ready to install Press Install i Microsoft SQL Server 2005 Express Edition Setup Ready to Install Setup is ready to begin installation Setup has enough information to start copying the program Files To proceed click Install To change any of your installation settings click Back To exit setup click Cancel The following components will be installed SOL Server Database Services Database Services Install Fig 92 SOL Server Express Setup Ready to install 2012 Electrolux Italia S p A All rights reserved 95 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 15 Wait until the end of SQL Server setup then press Next Microsoft SQL Server 2005 Setup Setup Progress The selected components are being configured Product _ Status GME Setup Finished 2501 Setup Support Files Setup finished QJ SQL Native Client Setup finished 2501 v55 Writer Setup Finished soi Server Database Services Setup finished i Mext gt gt Fig 93 SOL Server Express Setup End of Setup 16 Just press Finish to complete the setup procedure Microsoft SOL Server 2005 Setup Completing Microsoft SQL Server 7005 Setup Setup has Finished configuration of Micro
70. ile Options Additional Verify E OU i Q l Code ELC of the appliance or the Se Programming Log u want to create You can insert optional blank and slash lity of the code Then press Enter or Return vl Spare Board Label Verify Only vw Print Extended Information Fig 42 Print Extended Information Option If you quit SidekickPC and enter again the software restores the state of the Print Extended Information option from the previous session this option is persistent 2012 Electrolux Italia S p A All rights reserved 54 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Please remember to choose a proper label layout file In order to print all information it is necessary that the selected label layout file refers to all 4 Variables that are available from within the Label Layout Designer The figure below highlights these variables Pa ys vreau Sol aeea Se PEso 7 iii sce File Edit Project Objects View Dea 4d s 5 10 RaAnl ow s a o y E Objects x D Project La A Part Number oo A Service Kit Code A Record Info iA Serial Number mm 5 10 20 25 30 35 40 45 50 55 60 65 70 obo tatetotaletetehehelaGrtehelalatebetobeletatethfelstatetalelatetelololetstaholalatststololstetslolalateleGelalsQetatsloleteleleleladetetelslatetstatolatets 1234567 914525706 00 00 07 132474080 000 1 326204 70 021 VWWEC20306 000 4 1
71. information is separated from the following one by a hyphen In the above example from left to right the meaning of the various fields is the following one 00 ELC field in the selected record Sometimes the ELC field may be different from the ELC that the Service Kit Code specifies 1 Progressive Number field Prog in the selected record HOTSW 000 dummy string that indicates which type of board has been configured 387907400 000 code and revision of the complete configuration that corresponds to the base model parameters code and revision 387907400 000 code and revision of the complete configuration that corresponds to the firmware code and revision 3 3 2 Printing Extended Information in the label It is possible to print extended information in the label s that the software is able to print after each board configuration Normally SidekickPC prints 3 lines of text By activating the Print Extended Information option in the Configuration Form you can print additional information that you can enter before programming each board In this case if you use the proper label layout file LBL SidekickPC prints 4 lines of text This function is useful in all situations where the Service Kit Code is not used to identify the configured spare board This is true for some geographical areas outside Europe In this case you can manually specify the code to be printed on the label before programming each board Z SidekickPC lt F
72. installation procedure as this document describes in the appendix 3 the Use Windows NT Integrated Security option allows you accessing the database through the integrated security of the operating system 2012 Electrolux Italia S p A All rights reserved ke File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 the Use SQL Server user name and password option allows you accessing database by means of explicit credentials This is the default way to access to local database The User Name and Password fields specify your personal credentials to access the database You choose the user name and the password to access the local database at installation time only if you perform the manual installation procedure as this document describes in the appendix 5 with the Connection Timeout and Command Timeout you can specify the connection and command timeouts in seconds for the operations related to the local database Usually you do not need to alter these settings 6 P Test Connection command allows you connecting to the database to verify if you have specified the correct settings The Update Settings section lets you specify the type of the update 1 Full update use this option if you want to perform a full update of the local database In this case all local data are removed if any prior executing a full copy of the remote database contents to the local database The full upd
73. ion if any are highlighted in red In order to start the Troubleshooting Wizard for a certain procedure just select it from the list and click the icon 2012 Electrolux Italia S p A All rights reserved ea File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Each step consists in a dialog box that shows instructions and up to two images da Check the door lock circuits E41 Door open Troubleshooting irtereck Traditional Detach the connectors and effect measurement on the component across connectors 3 and 5 the circuit must NOT be open the resistive value should be measurable across connectors 4 and 5 the circuit must be OPEN the numbers are printed on the component Is the door safety interlock OK a Abort Fig 55 Troubleshooting Wizard Step The instructions provide information regarding the specific operation to execute You should provide a result to the wizard in terms of a Yes or No answer The next step if any depends on the answer you provide Troubleshooting steps either can be only manual or can involve the interaction with the electronic board The management of such interaction is completely automatic for the end user 2012 Electrolux Italia S p A All rights reserved ka File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 8 Graph Form The Graph form s
74. istory Form At the top of History form you can see a list that shows the history information To see the detailed description of each parameter in the Description textbox just select the corresponding item in the above list The actual items listed in the list depend on the appliance model and local database contents 2012 Electrolux Italia S p A All rights reserved Ka File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 6 Monitor Form The Monitor form allows you watching appliance parameters and run the tests n Monitor CoE SidekickPC Monitor Test i in Ti est Drain and Spin Test Start Test Test ro Draining spinning up to maximum spin speed 4 Description Parameter y Digital 10 gt Current Alarm No Alarm Wash Temperature 23 Drum Speed 0 0 rpm Motor Speed 0 rpm Water Level 10 mm LS Empty Period 10328 Cycle State Pause Selected Spin Speed 1200 rpm Selected Wash Temperature 40 z h Knob 1 Pos l1 Troubleshoot gt Pero Per rOl ONTO O ia Reset Alarm Variable SYA Current alarm code Description Input Output parameters Fig 52 Monitor Form At the top there is the Test selection list with all tests for the connected appliance Start test In order to start a test just select an item from the list and click the icon When a test is in progress the same icon becomes red Stop test Stop test I
75. lable troubleshooting procedure for the current alarm Input Output parameters Fig 53 Available Troubleshooting Procedure 2012 Electrolux Italia S p A All rights reserved ro File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If you click the Troubleshoot icon you can see the Troubleshooting List dialog E Troubleshooting List Procedure list E11 Difficulty in filing water during washing E12 Difficulty in filling water during drying E13 Water leakage E21 Difficulty in draining E21 Difficulty in draining Agua Control E22 Difficulty in draining water during drying E2 Difficulty in draining water Aqua Control a E23 Malfunction of the triac E23 Malfunction of the triac Aqua Control E24 Sensing circuit of triac E31 Pressure switch signal outside the rangi E32 Pressure switch error during calibration E35 Water level too high E38 Pressure chamber blocked E3A Sensing circuit of the heating element r E42 Problems with door aperture E43 Problems with door triac 3 contact E43 Problems with door triac 4 contact E44 Door closure sensing circuit faulty E45 Door triac sensing circuit faulty FET hla cienal fram tha matar tarhamatrim WW F Fig 54 Troubleshooting List This dialog shows the list of all available troubleshooting procedures in the database All procedures that are related to the current alarm condit
76. ling fan speed HC1 Phase delay for for Rear zone Graph gt 100 He1 A 255 HE1 N T5 HC1 Hei He1 Hei Troubleshoot gt HC1 Peak Current for Front zone HC1 Temperature of zone sensor Front HC1 Estimated power for Rear zone HC1 Estimated power for Front zone HC1 HC1 7 HCA HC1 Ht HC1 Temperature of zone sensor Rear HC1 Maing voltage HC1 Mains voltage aid value HC1 Temperature of ISBT heat sink HE Peak Current for Rear zane faid values 4 0 0 0 0 4 0 0 0 0 0 0 1 n Reset Alarm RE Dee ciel peak current measured in IGET for Front zone 5 Input Outout parameters Fig 68 Cooking Monitor form At the top there is the Test selection list with all available loads for the connected appliance In order to activate a load just select the desired load from the list and click the Start Test icon When a test is in progress the same icon becomes red Stop Test you can click the icon to switch OFF the load WARNING The test can be limited to individual loads It is important to know that there are no time activation constraints in which a load can be active this means that as an example there s no need to 2012 Electrolux Italia S p A All rights reserved 79 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP explicitly activate the cooling fan in order to activate an heating zone so keep in min
77. m the Electrolux central Sidekick database to your local computer The software fully relies on the local database contents You cannot operate the software if the local database is empty For this reason you must perform the initial full database update prior using SidekickPC for the first time Software auto updates are instead executed through the interaction of the application with the web portal which provides a dedicated section for the publication of update files Each update consists in a single ZIP file that contains all necessary information that you need to perform the software update of your local installation of SidekickPC The system first downloads this file in your local PC and then it extracts information and applies the software upgrade For the 2012 Electrolux Italia S p A All rights reserved ig File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP download of the software upgrade file the software uses a technology from Microsoft called Background Intelligent Transfer Service BITS Both software and database updates start by clicking the Start update button Every time you issue this command SidekickPC automatically checks for available software updates before executing the database update procedure an meo amp Update o amp Last update date web server date 4 28 2011 9 20 02 PM ied Enable log Full update Incre
78. mental update PNC update PNC List K Start update Cance update 0 Elapsed Time Expected Left Time 00 00 00 00 00 00 Apply OK Cancel Fig 10 Update Dialog 2012 Electrolux Italia S p A All rights reserved ie File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Remote Settings section lets you specify the connection options for the web service User Name CTiUser Connection timeout 240 Password eeevece URL http sidekick electrolux com Sidekick Service2 Sidekickservice asmx i Update URL http sidekick electrolux com Sidekick Portal Media Sidekick PC Upgrade manifest xml v Fig 11 Remote Settings section 1 User Name and Password specify your personal credentials to access the web service You should use the User Name and Password that you receive by mail when your license is activated You can use the same credentials to enter also the reserved area in the Sidekick web portal that depending on the different situations you can reach with one of the following addresses a http sidekick int electrolux com SidekickPortal b http sidekick electrolux com SidekickPortal Also for the URLs of the Sidekick web portal are valid the same remarks as the URLs for the web service 2 Service URL the intranet or internet address to reach the web service Depending on the different situations you can use one of the following URL
79. n the Remote and Local Database sections to check if the connections to the remote web service and to the local database work If necessary select the Full Update option and then press the Start update command You should see feedback messages indicating the progress of the operation The initial full update may take several minutes or even hours to complete please be patient At the end you should see the completion notification g Update Last update date web server date 2 6 2012 10 10 04 AM MW Enable log Full update Incremental update FNC update PNC List Start update Cancel update 100 Update completed Flapsed Time Expected Left Time 00h 14m 75s 00h 00m 00s Fig 17 Update Dialog operation complete 2012 Electrolux Italia S p A All rights reserved Pe File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP On the top status bar of the dialog you can see the date and time of the last update This indicator displays the date and time of the last Full or Incremental update The timestamp that the software shows after the Full update refers to the date and time of when the server prepared the files for the full update This operation occurs usually once during the night European time The timestamp that the software shows after the Incremental update refers to the actual date and time of the update operation Keep in mind that this is the d
80. n this case you can click the icon to stop the current test and usually reset the appliance Test Description provides a short description about the selected test 1f any In the middle of the Monitor form there is a list of variables that provide meaningful information during the tests In this list you can see the current values of the parameters as reported by the electronic controller s in the appliance Please note that SidekickPC highlights all items whose values are outside the minimum maximum limits in red The program usually updates these values every 2012 Electrolux Italia S p A All rights reserved Ka File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP second To see the detailed description of the variable in the Variable Description field just select it by clicking the corresponding item ad With the Digital I O command you enter the Digital I O form that displays the current state of the digital inputs and outputs in the appliance With the Graph command you enter the Graph form that shows you some parameters in graphical form 4 Troubleshoot shows the list of troubleshooting procedures defined by the local database for the appliance under test if any For more information on the troubleshooting feature of SidekickPC please refer to the next paragraph Reset Alarm resets the latest alarm s stored in the non volatile memory of the electron
81. nd replication coos BE ow Software Development Kit This Feature requires 121 MB on your hard drive It has 2 of 3 subfeatures selected The subfeatures require 99 MB on your hard drive Installation path c Program Files Microsoft SQL Server Disk Cost Fig 88 SOL Server Express Setup Feature Selection 2012 Electrolux Italia S p A All rights reserved 93 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 11 You can keep the default for Authentication Mode the setup program will later automatically change this setting to Mixed Mode i Microsoft SQL Server 2005 Express Edition Setup Authentication Mode The authentication mode specifies the security used when connecting to SOL Server Select the authentication mode to use For this installation Windows Suthentication Mode Mixed Mode Windows Authentication and SOL Server Authentication Specify the sa logon password below Fig 89 SQL Server Express Setup Authentication Mode 12 Important select both checkboxes in the Configuration Options window and press Next i Microsoft SQL Server 2005 Express Edition Setup Configuration Options Configure user and administrator accounts Enable User Instances This option enables users without administrator permissions to run a separate instance of the SOL Server Express Database Engine 4dd user to the SQL Server Administrat
82. ng configuration program download and in general when the board supply is present These precautions reduce the risk of damaging the electronic board because of electrostatic discharges If you want to create a spare board for a specified appliance you should connect the naked board to the PC for the configuration To connect the board to the PC you need to do the following steps e Turn off the interface module if it has a separate power supply 2012 Electrolux Italia S p A All rights reserved 29 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP e Connect the adapter module to the board using the interface cable as shown in the following picture Fig 21 Board with appliance cable connected e Connect the adapter module to the PC using the USB cable and turn on the adapter module This operation turns on the spare board as well VERY IMPORTANT NOTES You may hear an intermittent beep when the spare board is powered on by the adapter This beep ts due to the fact that the board detects a false alarm condition since it is not yet installed in the appliance When you turn on an appliance for the first time after you have reconfigured it or after you have replaced the electronic board the machine may automatically start the electric test the electric test is only used in the factory at the end of the assembly line Turn the appliance on and off to set it back
83. ng list to change how a Feature is installed Management Studio Express Feature description Installs interactive management tools For running SQL Server including SQL Server Management Studio Express Installation path C Program Files Microsoft SQL Server Disk Cost Fig 103 SOL Server MS Express Setup Feature Selection 2012 Electrolux Italia S p A All rights reserved 101 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 5 SQL Server Management Studio Express is ready to install Press Install ig Microsoft SQL Server Management Studio Express Setup Ready to Install the Program Setup is ready to begin installation Click Install to begin the installation IF vou want to review or change any of your installation settings click Back Click Cancel to exit Setup Fig 104 SOL Server MS Express Setup Ready to Install 6 Wait until the end of setup then press Finish ig Microsoft SQL Server Management Studio Express Setup Completing the Microsoft SQL Server Management Studio Express Setup Setup has installed Microsoft SOL Server Management Studio Express successfully Click Finish to exit Fig 105 SOL Server MS Express Setup End 2012 Electrolux Italia S p A All rights reserved 102 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 2 TROU
84. ngs mandatory if you are going to use non standard settings e License Activation mandatory You may want to choose a display language other than English In this case you must use the dialog box that you can see if you select the Language command in the Options menu If you are going to use non standard internet proxy you must select proper Internet Settings You can see the corresponding dialog if you select the Internet Settings command in the Commands menu For detailed information on this matter please refer to the corresponding section later in this chapter 2012 Electrolux Italia S p A All rights reserved Pe File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Finally you must activate your software license by means of the License Manager dialog You can see this dialog if you select the License Manager command in the Commands menu In most cases you only need to specify the License Number if you have not already specified it during manual setup and press the Internet Activate command a License Manager License Activation Automatic Activation How to activate your I license Please take a few moments to x Activate your product now No Please enter your license number personal data is sent during Activation It helps prevent illegal copying of this software and helps ensure you have a genuine copy of the Software This product will attempt to us
85. of the appliance wait at least 5 seconds BEFORE touching the board or the interface cable to prevent Electro Static Discharge ESD damage risk e Disconnect the adapter module interface cable from the electronic board The above sequence of steps guarantees user s safety and reduces the risk of damage due to electrostatic charges It also avoids the storage of the FREQUENCY OF APPLIANCE INCORRECT EH or EBI in Fabric Care appliances alarm that is generated when the board is supplied by the interface module instead of the mains power supply 230 VAC 2012 Electrolux Italia S p A All rights reserved 28 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 3 CONNECTING THE SPARE BOARD TO THE PC CAUTION In order to avoid the risk of electrical shock only skilled personnel should use and install the Appliance Connection Kit You should NEVER power on the spare board from the mains supply 230VAC when it is not installed in the appliance In most cases the adapter interface module provides the necessary power to the board during the configuration procedure without the need of connecting the mains supply Before handling the electronic board you should discharge your body from possible electrostatic charges by touching one conductive object connected to earth In addition you should never touch both neither the board nor the adapter module interface connector duri
86. or role This option adds the user who is running the SOL Server Express installation program to the SOL Server System Administrator role By default users on Microsoft Windows Vista operating system are not members of the SOL Server System Administrator role Fig 90 SQL Server Express Setup Configuration Options 2012 Electrolux Italia S p A All rights reserved 94 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 13 Keep the default options for Report Settings then press Next i Microsoft SQL Server 2005 Express Edition Setup Error and Usage Report Settings Help Microsoft improve some of the SQL Server 2005 components and services Automatically send Error reports For SQL Server 2005 to Microsoft or your corporate error o reporting server Error reports include information regarding the condition of SQL Server 2005 when an error occurred your hardware configuration and other data Error reports may unintentionally include personal information which will not be used by Microsoft Automatically send Feature Usage data For SOL Server 2005 to Microsoft Usage data includes anonymous information about your hardware configuration and how you use our software and services By installing Microsoft SQL Server 2005 SOL Server and its components will be configured to automatically send Fatal service error reports ta Microsoft or a Corporate Error Reporting Server M
87. oubleshooting button is enabled only if there is at least one procedure available If you press this button you can see the Troubleshooting List dialog E Tests and Alarms olol z E Troubleshooting List SidekickPC Procedure list All LEDs on the circuit are switched off Tests and Alarms E11 Difficulty in filling during wash phase E13 Water leakage E21 Difficulties in draining E23 Malfunction of drain pump triac E24 Fautt in sensing circuit of drain pump tri Test Description No test selected E E33 Anti boiling and 1st leve incongruence E35 Water level too high E36 anti boiling pressure switch faulty E37 1st level pressure switch faulty Alarm 51 Motor power supply triac short circuited E39 anti flooding pressure switch faulty Alarm D E41 Problems with door lock rm Vescription POSSIBLE FAULT PCB faulty current leakage from motor or from wiring E42 Problems with aperture of the door E43 Problems with the door triac E44 Door closure sensing circuit faulty E45 Door triac sensing circuit faulty E52 No signal from the motor tachymetric E53 Motor triac sensing circuit faulty E54 Motor relay contacts sticking Troubleshooting E61 Insufficient heating during washing E62 Overheating during washing O E66 Heating element power relay is always mW p Fig 78 Troubleshooting List This dialog shows the list of all available troubleshooting procedures in th
88. present These precautions reduce the risk of damaging the electronic board because of electrostatic discharges You should do the following steps to disconnect the PC from the spare board e Disconnect the USB cable from the PC e Important wait at least 5 seconds BEFORE touching the board or the interface cable to prevent Electro Static Discharge ESD damage risk e Disconnect the adapter module interface cable from the board 2012 Electrolux Italia S p A All rights reserved 32 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 5 DETAILS FOR MACS CABLE CONNECTIONS MACC CANNES TAD CENA MACS CONNECTOR GND3 s EDGERAST2 5 3 way TADCET DAWED CANNECTAD TARGET POWER CONNECTOR s EDGERAST2 5 4 way You may sometimes use this terminal only for programming hob oven control boards MACS CONNECTOR BUILT IN 3 way receptacle a You can use this terminal on some built in ovens where a dedicated Sidekick connectorls on the back side s MA CS CONNECTOR GND1 EDGE RAST72 5 3 way Fig 22 Sidekick MACS Cable for Cooking When using the Sidekick MACS cable it is important to properly set the Secondary Power Switch in the Appliance Mini Interface AMI With this switch you select if the AMI module should provide or not power supply to the target board go OFF POSITION ON POSITION the AMI provides power supply Fig
89. r Rev configuration parameters revision Base Model Parameters Code a code that identifies the basic configuration parameters Base Model Parameters Rev basic configuration parameters revision If you click the spare board code the Spare Board Information form appears please refer to the corresponding paragraph in this manual for more information about this form If you click the Tests and Alarms button the following form appears g Tests and Alarme a l D fame SidekickPC Tests and Alarms bie Tub Leakage Test r Test Description Water intake over mainwash chamber up to 150 mm motor rotation at 250 rpm Alarm E41 Door open r Alarm Description POSSIBLE FAULT door interlock faulty wiring faulty PCB faulty Troubleshooting Fig 77 Tests and Alarms Form This form shows a drop down control named Test containing a test selection list by selecting a test you can see the corresponding description into the Test Description textbox Below there is another drop down control named Alarm containing a list of all alarm codes by selecting one alarm code the corresponding description is shown in the Alarm Description textbox 2012 Electrolux Italia S p A All rights reserved ro File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP With the Troubleshooting command you can select and execute troubleshooting procedures in off line mode The tr
90. rd e Configured Board SN serial number stored in the configured board if any The serial number provides the date and time of the programming operation Itis a decimal number with the following format YYMMDDHHmm YY programming year modulus 40 0 39 gt 39 2039 00 2040 MM programming month 01 12 gt 01 Janaury 12 December DD programming day 01 31 HH programming hour 00 23 mm programming minute 00 59 Example 708081155 gt this serial number indicates that the board has been programmed on the 8th August 2007 at 11 55 AM e Algorithm Name the algorithm used for programming the board e Communication Speed the actual communication speed baud rate employed for board programming e Always Replace Firmware when this flag is true the program always overwrites the firmware even when the same firmware is already present in the target board e Skip Verify After Programming when this flag is true the program skips the check of the operation after the board programming step Electrolux uses the programming log information both for collecting data that is useful for improving the quality of products and for troubleshooting problems that you may experience while programming electronic boards The software uploads the programming log to the central Sidekick server each time you execute an Update operation Programming log records are removed from your local PC after each update operation if they are older t
91. rientation Portrait Duplex Use Printer Setting Force Paper Size No Number of Copies 1 Paper Bin Automatically Select Size Adjustment Keep Scale Sort Copies Use Printer Setting Use Physical Page Yes Printer Name Name of the Printer If a warning icon is displayed the printer is unavailable z Fig 44 Label Layout Designer Dialog box This dialog box provides the Printer Settings section where you can select the PrinterN amex Name Ricoh Aficio MP C3000 PCLE M Status Ready Type Ricoh Aficio MP C3000 PCL6 Where 10 4 4 41_1 Comment Paper Orientation Potrat Source Auto Select by Printer v Landscape Fig 45 Printer Selection Please remember to adjust margins and and actual sizes of the label 2012 Electrolux Italia S p A All rights reserved a File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Expand Layout Definition and select the highlighted icon in the dialog box Size horizontal Size vertical Horizontal Distance Vertical Distance Horizontal Count Vertical Count Horizontal Offset Vertical Offset Print Order E Printer Settings Printer Name g Paper Size 77 0 mm x 20 0 mm 77 0 mm 20 0 mm 0 0 mm 0 0 mm 1 1 12 7 mm 5 0 mm Horizontal Ricoh Aficio MP C3000 PCL6 A4 210 0 mm x 297 0 mm Layout Definition For label and card projects sets the workspace area Fig 46 Label
92. roxy Use system default proxy settings Use the following proxy settings Proxy Settings ex proxy 8080 HTTP Proxy proxy 8080 Use default credentials Use this credentials User Name Password Domain Fig 7 Internet Settings Dialog Sometimes invalid proxy settings are the reason of internet license activation and local database update failures By default the setup program activates the option that uses system default proxy settings In some cases this option does not work and you must explicitly specify your proxy configuration The Connection Settings section lets you specify the way you are connected to the internet The following options are available 1 Direct connection don t use proxy use this option if your PC is directly connected to the internet 2 Use system default proxy settings use the settings that you have specified in the Internet Explorer or Google Chrome web browsers if you have installed them in your PC If the proxy you are using requires explicit authentication username and password you cannot use this option but you must explicitly specify credentials with the Use the following proxy settings option 3 Use the following proxy settings use this option to explicitly specify your proxy settings If you use this option you must fill in the Proxy Settings section The HTTP Proxy field allows you to specify the DNS name or the IP address of your proxy The defa
93. rted by the operator Description additional information regarding the programming operation PNC ELC the PNC ELC in the database record selected for programming the board Prog the progressive insertion number that identifies the database record selected for e Naked Board Firmware is the firmware identification string in the board before the configuration step if any e MCF code and revision of the PNC parameters stored in the board For Fabric Care and Dish Care appliances this field refers to the Machine Configuration File MCF For a Food Preparation board and this field shows a dummy string For a Food Preservation board this field shows the configuration code and revision of the complete board e CCF code and revision of the base model parameters stored in the board For Fabric Care and Dish Care appliances it refers to the Cycle Configuration File CCF For Food Preparation 2012 Electrolux Italia S p A All rights reserved 49 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP and Food Preservation boards this field shows the configuration code and revision of the complete board e Configured Board Firmware For Fabric Care and Dish Care appliances this field shows the firmware identification string in the board after the configuration step For Food Preparation and Food Preservation boards this field shows the configuration code without revision of the complete boa
94. s a http sidekick int electrolux com SidekickService2 SidekickService asmx b http sidekick electrolux com SidekickService2 SidekickService asmx Addresses containing the int electrolux portion are only visible from inside the Electrolux network or through a VPN application Anira Electrolux may change or remove some of the above URLs in the future For this reason you should ask Service Support Europe to know which address you should actually use in your case 3 Connection Timeout this option specifies the maximum response time of the web service in seconds If your internet connection is very slow and you get a timeout error during updates you can increase this value and try again With the manual installation procedure which this document describes in the appendix you can explicitly select the initial value for the options in this section The automatic installation instead defines default settings that you may need to override For sure you must define at least your personal credentials to access the web service User Name and Password 2012 Electrolux Italia S p A All rights reserved a7 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 Update URL the intranet or internet address to reach the web portal that provides the auto update feature of the software Depending on the different situations you can use one of the following URLs a http sideki
95. s the following one 00 ELC field in the selected record Sometimes the ELC field may be different from the ELC that the Service Kit Code specifies 07 Progressive Number field Prog in the selected record 132474080 000 code and revision of the PNC parameters machine configuration file for Fabric Care appliances programmed in the configured board 132620470 021 code and revision of the base model parameters cycle configuration file for Fabric Care appliances programmed in the configured board WEC20306 000 code and revision of the firmware programmed in the configured board SN 1204101358 created with SidekickPC 3 0 0 0 shows the serial number stored in the programmed board if any The meaning and format of the serial number has been previously described in this chapter in the section that deals with the programming log 2012 Electrolux Italia S p A All rights reserved 2 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The following couple of figures show examples of label obtained after the configuration of Food Preparation and Food Preservation boards 973 925 781 831 01 1 ID 1204161724 created with SidekickPC 3 0 0 0 Fig 40 Label Example Food Preservation The meaning of the first and third lines 1s the same as in the previous cases The second line has the following meaning 01 01 242569409 000 242569409 000 242569409 000 indicates whi
96. soft SOL Server 2005 Refer to the setup error logs For information describing any Failure s that occurred during setup Click Finish to exit the installation wizard Summary Log To minimize the server surface area of SOL Server 2005 some Features and services are disabled by default For new installations To configure the surface area of SOL Server use the Surface Grea Configuration tool Configuring and Managing SQL Server Express For improved manageability and security SAL Server 2005 provides more control over the SQL Server surface area on vour system To minimize the surface area the following default configurations have been applied to your Instance of SOL server o TC IF connections are disabled hi onn Diea in inh ka Help Finish Fig 94 SOL Server Express Setup Optional Steps 2012 Electrolux Italia S p A All rights reserved 96 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 17 If you have just installed SQL Server 2005 Express run again SETUP EXE You are now prompted to choose the installation folder Keep the default settings unless strictly necessary Please remember that you cannot specify special folders like C Program Files C Documents and Settings All Users Application Data or C Windows System32 If you do it the setup will show you an error message and rollback the entire process This limita
97. software upgrade file the Update dialog box shows you a progress bar and some messages that indicate the state of the process 2012 Electrolux Italia S p A All rights reserved on File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP When the download is finished a message asks you to quit the application in order to apply the changes SidekickPC oOo The application needs to restart for applying the updates Fig 15 End of Software Update Download By pressing the OK button the real software update starts The downloaded files are extracted from the ZIP archive and after a backup of the existing application files the current application files are replaced with the new ones In addition the software upgrade may also involve changes in the configuration parameters and or in the structure of the local database While the system applies the software upgrade you can see a dialog that shows you some information As soon as this process finishes you should press the OK button in the SidekickPC Software Upgrade dialog E SidekickPC Software Upgrade 06 02 2012 11 10 16 Update initializing 06 02 2012 11 10 16 Update started 06 02 2012 11 10 16 Start copying new files 06 02 2012 11 10 16 Files extracted 06 02 2012 11 10 16 Start changing local database 06 02 2012 11 10 16 Update completed successfully Fig 16 End of Softw
98. te 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP In many cases the Technical Code and the Spare Part Code are the same except the check digit However sometimes these codes are different The Technical Code is often printed in a label attached to the board or to its plastic case As a consequence the code that you read in this label may differ from the code that you use to buy the part from Electrolux The lower grid Where Used shows all PNC ELCs with the corresponding Model Brand and date of first production that employ the selected board code This information is similar to the Where Used function in TDS with the advantage that it takes into consideration the replacement history not only the bill of material from factories at the date of production In some cases selecting a code by PNC ELC more than one board may be present in that specific product As a consequence more than one record may be found inside the local database In this case a list containing Spare Part Code Plant Board Name Product and Platform appears allowing you choosing the specific electronic board that you want to analyze Service Kit Board Spare Part Select Code Plant Tee Platform Code 195738183101 7 poconn4 Vialelals 974925781831011 FREEZER ERF2001 2425666035 Fig 29 Board Selection Form 2012 Electrolux Italia S p A All rights reserved 40 File SidekickPC Manual EN pdf Date 20 04 2012
99. ter problems depending on the actual configuration of the PC and of the network These problems are outside the control of Electrolux In case of problems you can find in the internet plenty of information regarding tips and workarounds related to setup issues You should in particular refer to Microsoft forums dealing with the matter Experience collected so far by CTI has revealed a few problems regarding the setup of SQL Server 2005 Express Edition You can find the solution for these problems here http sidekick electrolux com SidekickPortal UsersReservedArea DownloadDetails aspx ContentID ApplicationNote3 2012 Electrolux Italia S p A All rights reserved 103 File SidekickPC Manual EN pdf Date 20 04 2012
100. th the specified code in the internal database If it finds the specified code SidekickPC automatically processes the information for the configuration of the specified spare board 2012 Electrolux Italia S p A All rights reserved 44 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If the specified code does not exist in the database the software just shows an error message If the specified code exists in the database the first panel information appears Brand and Model of the corresponding appliance is shown on top Spare Board if available with photo and description Connection cable if available the corresponding board cable connector to use with photo and description You can then enter the number of identical boards to configure aaa File Options You can enter either the Product Number Code PNE and the Engineering Level Code ELC of the appliance or the c Service Kit Code SKC of the spare board s you want to create ou can insert optional blank and slash 7 mr characters to increase the readability of the code Then press Enter or Return 91452570600 Brand AEG Electrolux Model L86850 Spare Board 1325578811 EWM3500 21P TC1 Selected Serial Port COMA Quantity definition Normal Mode Fig 33 Quantity Definition 2012 Electrolux Italia S p A All rights reserved 45 File SidekickPC Man
101. the SidekickPC software using default settings You must log on as full Administrator in order to make the installation of the software By default the automatic software installation procedure installs SidekickPC in the C Electrolux SidekickPC folder You can however override this default and setup the software in a different directory Please refer to the next paragraph if you need to change the default installation directory The following recommendations apply 1 Windows XP simply double click the AutoInstall cmd file 2 Windows Vista and Windows 7 right click the AutoInstall cmd file and then select the Run as Administrator option Depending on your actual configuration the operating system may ask you for a further authorization Please remember that under Microsoft Vista and 7 you must explicitly execute AutoInstall cmd as administrator even if you are already logged in with an administrative account Please remember that this setup procedure does not install the programs that are already installed in your PC In addition the automatic setup procedure implements some workarounds to a few known setup problems of the SQL Server 2005 software One of these workarounds consists in temporarily disabling network connectivity during the setup of this software For this reason please do not worry if you see a warning that refers to a limited network connectivity issue during the setup Another workaround consists in uninstalling and
102. tion is due to a compatibility issue related to the Microsoft Vista and Windows 7 operating systems i SidekickPC 3 0 0 0 Select Installation Folder The installer will install Sidekick PE 3 0 0 0 to the following Folder To install in this folder click Nest To install to a different folder enter it below or click Browse Folder CAlectrolux SidekickPC Install Sidekick PC 3 0 0 0 for yourself or for anyone who uses this computer Everyone Just me Fig 95 Select Installation Folder 2012 Electrolux Italia S p A All rights reserved 97 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 18 SETUP asks you to choose the settings of the Database that it is going to automatically create It is possible to specify a database and login created with a previous installation of the software Keep the default settings unless strictly necessary Data Source identifies the SQL Server instance that will hold the local database Database is the name of the local database User ID and Password are the credential of the login to the local database Please remember that by default SidekickPC uses Mixed Authentication to connect to the local database i SidekickPC 3 0 0 0 Database Settings Specify local database settings old database version will be deleted Data Source locals QLE PRESS Database SidekickPC User ID E idekickPC
103. ual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP After the quantity definition press the ENTER key again and you are ready to start the configuration This means that you can connect the appliance board to the PC and press OK to start the programming procedure G2 SidekickPC File Options 91452570600 a 1 Brand AEG Electrolux Model L86850 Connect the naked board to the PC by means ofthe adapter Power on the naked board Press the OK button to start the configuration or the ESC key to abort it tem 111 Waiting to start programming Selected Serial Port COM4 Waiting to start programming Normal Mode Fig 34 Start Programming When you press the OK button to start the configuration of the board at first the program identifies the naked board If the naked board you are using is not suitable for the appliance model you have selected SidekickPC issues an error message and prevents you further actions with the board Otherwise it immediately starts the board configuration procedure The board configuration procedure occurs using the information contained in the local database During the execution of this command the target device goes into a special mode After the programming procedure SidekickPC resets the board and it performs a check of the configuration 2012 Electrolux Italia S p A All rights reserved ze File SidekickPC Manual EN pdf Date 20 04 2012
104. ult TCP port for the proxy is 80 You can specify another port by separating the DNS name or IP address to the port number by means of a colon If your proxy requires authentication you must specify also the User Name Password and Domain fields 2012 Electrolux Italia S p A All rights reserved 14 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 3 Update Dialog With the Update Dialog you can perform the update of the local database and the auto update of the software by means of a connection to the remote web server You can activate this dialog with the Commands gt gt Update menu item Opening the dialog if the software loads from the configuration file wrong settings a dialog box advice you that all default parameters will be applied SidekickPC A WARNING Invalid parameters Default parameters will be applied Fig 8 Invalid Parameters Warning dialog In this case all textboxes in the form will be editable Otherwise if update parameters settings are correct by default the content of all textbox is read only If you want to edit the parameters unlock the dialog box by clicking the icon on the top right side of the form Unlock window nnection timeout 800 5 Fig 9 Lock Unlock option Local database updates occur in a very simple way and are executed through the interaction of SidekickPC with a remote web service that copies information fro
105. ved 80 File SidekickPC Manual EN pdf Date 20 04 2012 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Test Description for Ovens in this case the test naming convention is the following Board Id CAVITY Load _ACT_ POS where e Board Id e CAVITY can be FIRST or SECOND and represent the cavity to which the load is connected depending on current oven system single or double cavity system e Load ACT POS a arra sidekickPC Monitor OC1 FIRST GRILL_ACT_POS OC1 FIRST REAR_ACT POS Test Start Test OC1 FIRST BOTTOM_ACT_POS Ci aCi Ci Parameter gt covty Senta Digital Outpl EEL IRST LAMP_ACT POS IRST WASTE_AIR_ACT POS IRST STEAM_ACT_POS _ Fig 71 Cooking Monitor form toto ft RST COOK_FAN_ACT_POS In the middle of the Monitor form there is a list of parameters that provide meaningful information during the tests In this list you can see the current values of the parameters Please note that SidekickPC displays all items whose values are outside the minimum maximum limits in red The monitoring is achieved either by sending commands or by sniffing messages in the communication bus To see the detailed description of the variable in the Variable Description field just select it by clicking the corresponding item The Graph button allows you to enter the Graph form that shows you some parameters in graphical form The Reset Alarm button is always disabled

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