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DCP350 User Manual

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1. me EDIsecure DCP350 Properties General Sharing Ports Advanced Color Management Security Service EZ EDIsecure DCP350 Location Comment Model EDIsecure DCP350 Features Color Yes Paper available Double sided No CR80 54 0 x 86 0 mm Staple No Speed Unknown Maximum resolution 300 dpi Preferences Pic 46 Install Win7 driver 16 User Manual EDIsecure DCP 350 User Manual 2 4 11 When driver installation is completed please click Close 2 4 12 Please open Devices and Printers from Hardware and Sound Please check if ED secure DCP 350 Printer is created 2 4 13 Please click the right mouse button after cursor is placed on EDIsecure DCP 350 Printer icon Click Printer properties 2 4 14 Please select general tab and click Printer test page in EDIsecure DCP 350 Printer Properties window 2 4 15 Please check test card if it is printed properly and click Close if a card is printed properly If card is not printed or error comes out please refer Trouble Shooting Page 25 digital identification solutions EDIsecure DCP 350 User Manual 2 5 Network configuration 2 5 1 Connecting network port EEE The printer which is installed with network option has a port for network connection as shown in the Pic 47 Power Switch Power Supply Connector
2. Page 39 digital identification solutions ED I ecure DCP 350 4 Utilities 4 1 Card Printer Setup The EDIsecure DCP 350 is produced with optimized setting You need to adjust setting value if required or Spare parts are replaced using CardPrinterSetup in our Installation CD You can adjust following settings with the CardPrinterSetup 4 1 1 Run CardPrinterSetup e Card Printer Setup Utility z Password input window is displayed when you run this program If you enter the correct password the Device EDIsecure DCP350 DISO USB001 Change Root PW recorded setup value will be shown and you can W i B i Change values The password is saved to the ware ver O Soe EE EDisecure DCP 350 printer If you use another PC Head Type with same printer previous password is required to run this program X Start Position 10 F Y Start Position Default password is none Please press OK if you have not set password set Config Save to File Load EDIsecure DCP350 Pic 74 CardPrinterSetup Log in User Manual Page 40 digital identification solutions Ves 4G Card Printer Setup Utility Firmware Ver Header Serial No Device EDIsecure DCP350 DISO USBOOi 1 00 57 92 00144 KEE X Start Position Y Start Position Y End Position v YScal Total Density YMC Density
3. x see Get Config Load from File z geng SBS Only Not Use x Board Type Type 3 Set Config Save to File i Security ar Use USB Serial Not Use x H ter AN Ribbon Position or Load EDIsecure DCP350 Root Auth Card Out Delay 350 Card Out Front v Error Card Out Front bd DCL Mode Not Use v Dump Mode Not Use sl Pic 80 Advanced TE of CardPrinterSetup You can set Printer ID PC serial Print head and Magnetic encryption key Change Printer ID When the EDIsecure DCP 350 is used by SDK you can set unique ID for the EDIsecure DCP 350 printer regardless of whether it is connected by USB or what the IP address is It is useful to connect and use several printers Default is DCP350 Set PC Serial One of security function You can use a printer with specific PC It is activated when you click Set PC Serial after PC Authentication of 6 is ticked and rebooted At this time the specific information of used PC is saved to the EDIsecure DCP 350 printer Change Head When you replace thermal print head you must change head information for optimal quality Please change head serial number resistor and type of head in the Change Head Dialog window after click Change Head Set Mag Encrypt Key One of security function When you use SDK you can encrypt magnetic stripe encoding data transmitted by USB You can define and save the encryption key to the
4. Layout Paper Ribbon Printing Side Media Supply Tray Supply S Auto Tray T CR80 54 0mmX 86 0mm Ribbon Ribbon R YMCKOK Resin K Black Objects Spiit S Printing Mode M Standard Color C Color Dither D Diffusion Dither Pic 67 Paper Ribbon Printing e Paper Tray E Paper EDIsecure DCP 350 3 2 1 3 Paper Ribbon Printing Please select Auto as the EDIsecure DCP 350 supports CR80 cards only E Tray Please select CR 80 as the EDIsecure DCP 350 has 1 input hopper e Ribbon E Ribbon It shows the type of installed ribbon You don t need to select this option as the EDIsecure DCP 350 recognizes ribbon automatically with RF Tag E Resin You can set the method to extract resin black when you use design programs It will be set automatically Black Objects to extract resin black automatically for text line box circle binary images etc Black Texts to extract resin black for text only Black Dots to extract resin black for all of black Not Use not to extract resin black m Split You can set the both sides Front YMCO Back K to save color ribbon YMCKO HP YMCKO BYMCKO It is only activated while printing both sides option is set e Printing H Mode User can set the mode among 4 kinds of mode below It depends on printing speed and print quality User Manual Standard
5. Please click Refresh after reboot When proper printer shown please connect printer by clicking Connect Page 31 digital identification solutions 8 42 NetAdmin Card Printer DISO 192 168 0 9 Refresh USB port state Reboot module Reset to default Upgrade firmware System Management Service Configuration User Configuration Network Stat CONFIRM Do you want to reset factory defaults It will takes several minutes Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 59 Reset to default SZ NetAdmin Savein Ji Network Fimware v P Fr A I Name Date modified Type ny smart fs 25115bin 12 15 2011 4 49PM BIN File Recent Places Desktop R Les Libraries 6 a Computer mW smart4s 2 5 1 15 bin v Save as type DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 60 Upgrading the firmware 1 User Manual EDIsecure DCP 350 User Manual Reset to default resets to default and reboot network module Please click Yes when pop up window comes out for reset Ittakes 1 minute to reboot Please click Refresh after reboot When proper printer shown please connect printer by clicking Connect Upgrade firmware enables to upgrade firmware of network module
6. To show firmware version serial number of printer and serial number resistor amp type of print head To show print area It shows exaggeratingly for user convenience Page 42 identification solutions EDIsecure DCP 350 To set print area Please set it properly to print on an entire card because the EDIsecure DCP 350 is a direct thermal card printer When you click Print a card is printed as like example Please set values properly that all circles of each corner are printed and blank spaces are 0 4mm 0 5mm in the top and the bottom of a card Please set values by following order X Start Position Please set right and left properly by adjusting X position Y Start Position Please set the start position of printed example image and blank space in the top is 0 4mm 0 5mm Y End Position Please set the end position of printed example image and blank space in the bottom is 0 4mm 0 5mm It is recommended to set bigger value for Y scale than default Y Scale Please set to show circles in the bottom To set density The EDIsecure DCP 350 enables to set different density for each color resin black and overlay So please set each density for high quality Please optimize the quality by adjusting each value To optimize you repeatedly adjust the density and print a Calibration card and check the print state until you get the optimum Total Density To set all of the density Col
7. 0x0000800000000000 Magnetic data Read Write Error 0x0001000000000000 Ribbon search Error 0x0002000000000000 Ribbon move Error 0x0004000000000000 Uninstalled Thermal head 0x0008000000000000 Overheat Thermal head 0x0010000000000000 No Ribbon 0x0020000000000000 Data Error 0x0040000000000000 Card out to back Error 0x0080000000000000 Cannot Remove data 0x0100000000000000 Incorrect Password 0x0200000000000000 Read data Error Mag Track 1 0x0400000000000000 Read data Error Mag Track 2 0x0800000000000000 Read data Error Mag Track 3 0x1000000000000000 Device Locked 0x2000000000000000 Exceed Printer Spool Page 52 digital identification solutions EDIsecure DCP 350 4 3 Firmware upgrade When you run the CardPrinterFirmware you can see the pop up window as shown in Pic 85 Device To select the printer that you want to upgrade Device Version To display the current firmware version of selected printer Binary File Browse is to find and select the new firmware file to update Manual Update It is used when you want to upgrade manually Update To upgrade automatically In generally we recommend upgrading automatically Close To quit this utility Message To display messages when the firmware is being upgraded iff CardPrinter Firmware Downloader Devices EDIseowe DCP350 D USO 7 Device Version 1 00 56 Binary File Browse Manual Update Update Device is Ready
8. 54mm x 86mm Card thickness control lever is set improperly Regulate the card thickness control lever to fit the current card thickness Bad card array Array the cards again and put them on input hopper as section 2 2 in this manual Cards have static and moisture Remove the moisture or static 6 3 2 Card Transfer Error occurs when the ribbon is coiled around the transfer roller or the printing roller Open the top cover and remove the card and the coiled ribbon from ED secure DCP 350 printer using front LED buttons If this problem occurrs frequently check the below things User Manual Page 65 digital identification solutions 6 3 3 An EDIsecure DCP 350 Non standard cards or bad cards Change the cards You can use only ISO CR 80 card 54mm x 86mm The transfer roller or the printing roller is contaminated with the dust and dirt Remove the dust and dirt with the cleaning kit as section 6 1 Wrong printing position setting Please contact the local supplier When operating temperature and humidity is out of the acceptable operating limit of the printer Adjust the operating environment of the printer Error occurs while the card is being transferred First of all check the Error message at LCD display Open the top cover and remove the card by LED buttons If this problem occurs frequently check the followings Non standard cards or bad cards Change the cards You can use only ISO CR 80 card 54
9. Black Density Overlay Density v Change Root PW Change User PW CPES000000C 10001 Ab 409 am 409 40 a 409 40 2921 Pic 75 CardPrinterSetup start User Manual EDIsecure DCP 350 When you are successful logged in you can set values shown as Pic 75 Page 41 digital identification solutions EDIsecure DCP 350 4 1 2 Basic setup Basic setup for CardPrinterSetup is shown as followed User Manual 4G Card Printer Setup Utility device EDIsecure DCP350 DISO USB001 irmware Ver 00 5 Serial No CPESOO0000C 10001 Header Serial No Header Resister Head Type X Start Position Y Start Position calbealcn Shea P Y End Position STE YMC Density 34 Black Density Overlay Density Set Config Save to File Load EDIsecure DCP350 Pic 76 Basic setup of CardPrinterSetup To show connected printers Device You can select a printer using pull down menu EDIsecure DCP 350 Card Printer is a name of printer DCP350228 is printer ID USB001 is connected port To set administrator password and user password Change Root PW To set administrator root password This password is used to verify user authority for CardPrinterSetup and User Authentication Also it is required for User password management Please set password for security use Change User PW To set user password for User Authentication
10. Caution This port is selected automatically It is E LPT3 Printer Port recommended to maintain default COMI Serial Port COM2 Serial Port COM3 Serial Port COM4 Serial Port FILE Print to File Virtual printer port for EDIsecure DCP350 Add Port Delete Port Configure Port V Enable bidirectional support Enable printer pooling Pic 70 Ports dah EDIsecure DCP350 Properties mss 3 3 3 Advanced It is available for Working Time setting Priority order Spool print etc in Advanced tab Advanced setting follows MS Windows standard If you want to change the setting please refer to the Window manual General Sharing Ports Advanced Color Management Security Service Always available Available from 12 00 AM 12 00 AM Priority 1 Y It is recommended to maintain default Driver EDIsecure DCP350 e New Driver Spool print documents so program finishes printing faster Start printing after last page is spooled Start printing immediately Print directly to the printer Hold mismatched documents V Print spooled documents first Keep printed documents V Enable advanced printing features Printing Defaults Separator Page Pic 71 Advanced User Manual Page 38 digital identification solutions man EDIsecure DCP350 Properties General Sharing Ports Advanced Color Ma
11. Device Version 1 00 56 Pic 85 Upgrading the printer firmware 1 When you click Browse and select the new firmware Manual Update and Update are activated At this time please click Update to upgrade automatically then the printer is upgraded after rebooting Caution Please do not close upgrade dialog box until it is completed successfully and do not turn off the PC and the printer User Manual Page 53 digital identification solutions EDIsecure DCP 350 A CardPrinter Firmware Downloader Devices Device Version 1 00 56 Binary File CA Uzsersthpark Desktop DCP3504S marti OG 57 bin Device is Ready Device Version 1 00 56 Pic 86 Upgrading the printer firmware 2 In case there are some problems in the automatic upgrade you click Manual Update and can see the pop up widow as shown in Pic 87 It shows the procedure to manual upgrade You can upgrade manually according to this procedure iff CardPrinter Firmware Downloader B ef ed am Les CH mme B Manual Update Instruction Please Follow Instruction 1 Turn your printer off 2 Power up your printer and wait until the boot progress is completed 3 Transfer the binary file by click right 4 When the transfer is completed it ll be automatically rebooted 5 Wait until the boot progress is completed 6 The Manual Update is completed Please check the device version Pic 87 Manual upgra
12. IC gt IC ICH Contact gt IC Init gt IC Contact gt IC Write gt IC Clear gt IC Read gt IC Reset gt IC ICH Dis contact gt Card OUT Magnetic IC PCISC RF CC Mer Internal IC Batch ICH Discontact ATR 0 Bytes Pic 83 Contact smartcard encoding User Manual Page 50 digital identification solutions EDIsecure DCP 350 RF PC SC Contactless Smartcard Encoding EDIsecure DCP 350 printer has the internal and external contactless smartcard encoder RF PC SC is to read and write the contactless smartcard Using internal encoder the printer brings a card into the printer from input hopper and encodes a smartcard Using external encoder after putting a card on the top cover you can encode because the antenna installed under the top cover is used Therefore Batch is applied only to the internal contactless smartcard encoding Contact is to contact with the contactless smartcard electrically and initialize Reset is to finish the function electrically After Contact you can run Read Write and Clear Read and Write are to read and write the defined data Name Address and Phone These could not be applied to all cards Clear is to clear the displayed data ATR Name Address and Phone In case the data Is read and written using APDU Read Write can be done by A
13. 3 Network Port USB Port Pic 47 Rear view of EDIsecure DCP 350 printer TT Please connect network cable RJ45 to the printer Network cable is not supplied Please ask network administrator for more questions Pic 48 Rear view of DCP 350 printer User Manual Page 26 digital identification solutions EDIsecure DCP 350 User Manual 2 5 2 Network configuration DHCP Dynamic Host Configuration Protocol which automatically assigns IP address to the ED secure DCP 350 network printer on the same network is default for IP configuration If you don t have DHCP server you need to set static IP Please run NetAdmin exe in the EDIsecure DCP 350 installation CD to set or change network configuration 7 NetAdmin NetAdmin is run as shown in Pic 49 after turning on EDIsecure DCP 350 network printer a Printer Connection Status Searches local System Management Service Configuration User Configuration network finds and shows available network twork printer 3 DHCP 2 Network Module Management Searches Static connected encoder on network module Reboots Resets network module Firmware upgrade available 3 Printer Configuration Sets detailed system configuration 4 Network Information Shows firmware version of network module Network Mask Gateway Pic 49 Running the NetAdmin E NetAdmin mes When no printer is connected to network there is no print
14. 9 2 1 5 Insert the supply side of the ribbon to no 1 hole and press the opposite No 2 Insert the take up side of the ribbon same method to No 3 and No 4 After inserting tighten the ribbon Caution If the ribbon is not tightened a rolling up error might be happened Pic 10 Loading the ribbon 2 2 1 6 Install the disposable cleaning roller to the ribbon cartridge Pic 11 Installing the cleaning roller User Manual Page 13 digital identification solutions EDIsecure DCP 350 User Manual 2 1 8 Install the ribbon cartridge into the printer after installing the ribbon with a cleaning roller to the cartridge Ad Pic 12 Installing the ribbon cartridge 8 2 1 9 Close the top cover If it is not closed properly check the installation state of the ribbon cartridge Pic 13 Close Top Cover User Manual Page 14 digital identification solutions EDIsecure DCP 350 User Manual 2 2 Loading the cards This section shows how to load the plastic cards 2 2 1 Open the input hopper cover e 2 2 2 Adjust the card thickness with the card thickness control lever Caution If the adjustment is not correct it will make some error Use the type of cards in the specification of this manual Always keep the card surface clean State Pic 14 Adjusting the card thickness lever WE 22 4 To separate cards from each other push a stack of cards back and forth to an an
15. DCP 350 User Manual If you setup network automatically please choose DHCP Please select DHCP and click Set Configuration DHCP is default for EDIsecure DCP 350 printer DHCP server should be in local network to use DHCP function Static IP is recommended DHCP server assigns IP address automatically but this IP address is temporary so the IP address may be changed In this case the network error may occur in connecting to EDIsecure DCP 350 network printer Please select Static for Static IP configuration Please enter values for IP Network Mask and Gateway Click Set Configuration Please check IP address properly which does not conflict with other devices If you are not aware of static IP please ask network administrator for Static IP We recommend using Static IP because it is more stable for using the EDIsecure DCP 350 network printer Page 29 digital identification solutions EDIsecure DCP 350 User Manual 43 Netadmin You can change Service Configuration Card Printer DISO 192 168 0 9 Refresh Disconnect USB port state Reboot module Reset to default Upgrade firmware e EDIsecure DCP 350 network printer provides 3 kinds of service change USB Spool Network Spool and Network SDK You can select and change the service according to the need In Network SDK you can control the printer and print a ca
16. EDIsecure DCP 350 using Set Mag Encrypt Key 2 To show how many cards are issued with the EDIsecure DCP 350 printer Total Issue Count is the number of issued cards from factory shipment User Issue Count is the number of issued cards from replacing head When you replace a head please initialize the number by ticking Reset User Issue Count 3 To show color and motor management The EDIsecure DCP 350 recognizes ribbon color automatically and controls motor by ribbon remaining Yellow Level Magenta Level Cyan Level Black Level are default value for ribbon and user does not change values RMP RMP RMM HMM are necessary variables to control ribbon motor Please do not change values for them as it affects card quality User Manual Page 45 digital identification solutions EDIsecure DCP 350 The EDiIsecure DCP 350 Dual side is made by attaching a flipper module to the standard EDIsecure DCP 350 so you need to adjust it to be tuned in the horizontal Rotate Top is a value when the card of top side is in line Rotate Bottom is a value when card of bottom side is in line Please click Auto Rotator Set when an error occurs during a card moved to or from a flipper Please refer as below for other values Reserved Not used Mag Write Mode You can order the way how to encode magnetic stripe L A H I encodes 3 tracks at onc
17. PC CCID Setup Please read the following license agreement carefully END USER LICENSE AGREEMENT IMPORTANT READ CAREFULLY This End User License Agreement for Gemalto Software EULA is a legal and binding agreement between you and a subsiciary or affilate of Gemalto N V Gemalto that distributes the Software as defined below governed by this EULA You are a person or legal entity wishing to use the cancel Pic 89 License agreement 5 1 3 Installation The installation message is shown as shown in Pic 90 Click Install to install driver PC CCID Setup Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Install Cancel Pic 90 Installing the contact smartcard reader driver User Manual Page 56 digital identification solutions EDIsecure DCP 350 5 1 4 Complete installation When the installation is completed the following window see Pic 91 is shown Click Finish to complete the installation steps fj PC CCID Setup Click the Finish button to exit the Setup Wizard EI Pic 91 Completing the smartcard reader driver installation User Manual Page 57 digital identification solutions EDIsecure DCP 350 5 2 Contactless smartcard reader In the EDIsecure DCP 350 printer you can install the two types of smartcard reader which are the internal contactless smartcard
18. Page 48 digital identification solutions EDIsecure DCP 350 4 2 4 Batch Batch is to repeat encoding decoding test continuously In the Repeat you input the number of repeat and click Batch Start then the test is run as many times as the number of set When you check Include Card In Out each time the printer brings a card from input hopper and performs an encoding test and ejects the card But if not encoding test will be done only by one card At this time if there is no card in the printer the printer brings a card into the printer from input hopper and repeats the encoding test on the card and if there is a card in the printer the encoding test is performed on the card repeatedly Card Holding is activated when Include Card In Out is ticked When Card Holding is ticked and the repeat number is set the printer repeats the encoding test as many times as the number of set in the Card Holding without ejection When it is completed the printer ejects the card and brings a new card into the printer and starts testing In the Setting Retry is to retry the encoding test when the error occurred Prompt on Error is to display Pop up Message when the error occurred If not Error number will be counted without message The number of error is displayed at Error section 4 2 5 Encoding Magnetic Magnet Stripe Encoding Read is to read and display the data from magnetic stripe card
19. SEA a 2 II alala CH E 3 IP IS Ui gt oO oO O ysiem Memory 64MB LCD Display 2 LED Buttons Microsoft Windows 2003 XP Vista 32 64bit 7 32 64bit USB Ethernet Option Free Voltage AC 100 220V 50 60HZz 45W 15 35 20 80 Al UI UIOINIO OD Io olol l lt s1I1o s 3 3 53 o o DIF IG 8 DILI OO lo 3lolm s 3J S QD gt Bar fl feel cr JOE IZ SIS D Q 2 o12 S 28 3la JEMBE HE SS SE Lamm a lt ize W x Lx H 170 x 420 x 195 mm 6 7 x 16 5 x 7 7 inch Weight 4 5Kg 10Ibs U GE 3 o H e D UO e H Q Q o ize W x Lx H 170 x 510 x 195 mm 6 7 x 20 1 x 7 7 inch Weight 5 5Kg 10lbs N OD Magnetic Stripe I507811 Track II Il Read Write JIS II HiCo LoCo Contact Smart Card I507816 ID 1 SIM Type I507816 ID 000 ontactless Smart Card Mut are DesFire ISO 14443 type A B ISO 15693 iClass ertifications ertifications CE UL FCC KCC User Manual Page 70 digital identification solutions EDIsecure DCP 350 8 Available options consumables and accessories Order DIH10560 DIH10561 DIH10563 DIH10564 DIH10565 DIH10562 Order DIC10570 DIC10571 DIC10572 DIC10573 DIC10575 DIC10576 DIC10574 DIC10577 DIC10578 DIC10579 DIC10569 DIC10580 DIC10581 DIC10583 DIC10585 DIC10584 Order DIC10586 DIC10587 DIC10311 User Manual Description EDIsecure DCP 350 Single Side Direct Card Printer EDIsecureQ DCP
20. in case of failure of normal initializing while the Blinking Blinking Repeat Repeat Error during initializing EDIsecure DCP 350 is initialized Refer to page13 Press any lt Replay Replay gt keys for re initializing process O O LCD Display State Description DCP350 It optimizes the ribbon position setting automatically in case of the Auto Ribbon Set i ROOM Ne replacement of color ribbon YMCKO or YMCKOK Auto Ribbon Set Sg Blinking Blinking S Ge Se the Faill ibbon setting No 3 4 Failte optimize the Display these messages when the auto ribbon setting is failed and i it sh he ri ing level r Auto Ribbon Set E sine ribbon setting and it shows the ribbon detecting leve Color xxx Xxx 9 J display the dest color value Installed Printer is ready for printing and you can check the installed ribbon DCP350 On On ribbon Soft power Standby information by pressing the left button Printer turns off by pressing System Ready Homan ON OFF the right button Printer turns on by pressing the right button when it 7 turns off Wait 1 C Printers operating Blinking Blinking temperature is under Shown it when printer s operating temperature falls down under Temperature xxx IC Normal operating temperature is 15 C 35C 1C DCP350 Physical key option is active using the CardPrinterSetup utility and Unlock Please pom fom 1 LINER Dee it shows the locked state Unable to print DCP350 Authentication option is act
21. of Pic 64 ee There are 3 tabs of Layout Paper Ribbon Quality NE and Side Media Model EDIsecure DCP350 Features Color Yes Paper available Double sided No CR80 54 0 x 86 0 mm Staple No Speed Unknown Maximum resolution 300 dpi Preferences Print Test Page Pic 64 Printer properties 2 User Manual Page 34 digital identification solutions E me EDIsecure DCP350 Printing Preferences Layout Paper Ribbon Printing Side Media Orientation Page Order Front to Back v Advanced Canca Pic 65 Layout me EDIsecure DCP350 Advanced Document Settings en Document Options Setup a Color Correction i Main 0 Yellow 0 Magenta 0 2 Cyan 0 Von Black 0 ke Overlay 0 ee Resin Black K Processing Text 100 ke Dot 100 i Threshold 50 Dithering Degree 100 Oe Extra Controls Edge Size 20 Eject Card Eject 2 Erase Density 50 Ge Sharpening Use 2 Flip Normal Sc Magnetic Stripe Encoding Method i MS Encode Track 1 Normal Mode 2 z MS Encode Track 2 Normal Mode Sp MS Encode Track 3 Normal Mode ep JIS I Encode Track Normal Mode Manual Magnetic Stripe Encoding Not Use sd M5 Encode Track 1 MS Encode Track 2 MS Encode Track 3 owe JIS I Encode Track Pic 66 Advanced Setup User Manual EDIsecure DCP 350 User Manual 3 2 1 1 Layout Yo
22. or low setting of the color density Please contact the local supplier The color density default of your printer needs to be changed The printer head is contaminated with dust and dirt Clean the printer head with cleaning kit Pic 110 Printing quality trouble 3 6 4 4 Not aligned color print Non standard cards or bad cards Change the cards You can use only ISO CR 80 card 54mm x 86mm Uneven or bad card surface Change the card The transfer roller or printing roller is contaminated with dust and dirt Clean the rollers with the cleaning kit as section 6 1 Worn out printer Please contact the local supplier Pic 111 Printing quality trouble 4 6 4 5 Unplanned color print Non standard cards or bad cards Change the cards You can use only ISO CR 80 card 54mm x 86mm Uneven or bad card surface Change the card The transfer roller or printing roller is contaminated with dust and dirt Clean the rollers with the cleaning kit as section 6 1 Worn out printer Please contact the local supplier Pic 112 Printing quality trouble 5 User Manual Page 67 digital identification solutions EDIsecure DCP 350 6 5 Magnetic stripe encoding 6 5 1 Magnetic encoding error First of all Please press left LED button to retry The magnetic head is contaminated with dust and dirt Clean the magnetic head with the cleaning kit The magnetic encoding data is not transmitted or the wrong data is t
23. vps de www digital identification com Copyright 2012 Digital Identification Solutions Group All rights reserved Information in this document is subject to change without prior notice IDExpert and EDIsecure are registered trademarks of Digital Identification Solutions AG All other trademarks tradenames service names are trademarks or registered trademarks of their respective owners
24. 0000 Reserving print buffer 0x0000000004000000 Executing SBS Commands 0x0000000008000000 SBS mode 0x000000001 0000000 Case open 0x0000000020000000 Initializing 0x0000000080000000 Test mode 0x0000000100000000 Error Card in 0x0000000200000000 Card move Error 0x0000000400000000 Card out Error 0x0000000800000000 Card move Error Magnetic 0x0000001000000000 Card move Error Contact 0x0000002000000000 Card move Error Contactless 0x0000004000000000 Card move Error Printer to Flipper defineSMSC_F_MOVEFROMROTATOR 0x0000008000000000 Card move Error Flipper to Printer defineSMSC_F_THUP defineSMSC_F_THDOWN defineSMSC_F_ICHUP defineSMSC_F_ICHDOWN defineSMSC_F_ROTATORTOP defineSMSC_F_ROTATORBOTTOM defineSMSC_F_PRINT defineSMSC_F_MAGRW define defineSMSC_E MOVERIBBON defineSMSC_E NOTH defineSMSC_E_ THOVERHEAT defineSMSC_E EMPTYRIBBON defineSMSC_F_DATA defineSMSC_F_CARDBACKOUT defineSMSC_F_CARDERASE defineSMSC_F_INCORRECT PW defineSMSC_F_MAGREADT1 defineSMSC_F_MAGREADT2 defineSMSC_F_MAGREADT3 defineSMSC_F_LOCKED defineSMSC_F_SPOOLFULL User Manual SMSC E SEEKRIBBON 0x0000010000000000 Thermal head up Error 0x0000020000000000 Thermal head down Error 0x0000040000000000 Contact head up Error 0x0000080000000000 Contact head down Error 0x0000100000000000 Card rotate up Error 0x0000200000000000 Card rotate down Error 0x0000400000000000 Printing Error
25. 350 Ethernet Option EDIsecureQ DCP 350 Magnetic Stripe Option EDIsecure DCP 350 Smart Card Encoder EDIsecureQ DCP 350 Contactless Encoder EDIsecureQ DCP 350 Flipper Module Description EDIsecureQ DCP 350 Color Pro Ribbon 5 Panel Y M C K OP 250 c r EDIsecure DCP 350 Color Pro Ribbon 6 Panel Y M C K OP K 200 c r EDIsecure DCP 350 Color Pro Ribbon 5 Half Panel Y M C K OP 350c r EDIsecure amp DCP 350 Color Pro Ribbon 6 Panel Y M C UV K OP 200 c r EDIsecureQ DCP 350 Metallic Pro Silver Ribbon MS 1200 c r EDIsecureQ DCP 350 Metallic Pro Gold Ribbon MG 1200 c r EDIsecure DCP 350 Monochrome Pro Ribbon K 1200 c r EDIsecure DCP 350 Monochrome Pro White Ribbon W 1200 c r EDIsecure DCP 350 Monochrome Pro Blue Ribbon B 1200 c r EDIsecureQ DCP 350 Monochrome Pro Red Ribbon R 1200 c r EDIsecure DCP 350 Monochrome Pro Scratch off Ribbon SC 1200 c r EDIsecureQ DCP 350 Color Ribbon 5 Panel Y M C K OP 250 c r EDIsecureQ DCP 350 Color Ribbon 6 Panel Y M C K OP K 200 c r EDIsecureQ DCP 350 Color Ribbon 6 Panel Y M C UV K OP 200 c r EDIsecureQ DCP 350 Monochrome Ribbon 2 Panel K OP 600 c r EDIsecure DCP 350 Monochrome Ribbon K 1200 c r Description Long Sleeve Cleaning x5 Cleaning Roller x10 Magnetic Head Cleaning Card x10 Page 71 Digital Identification Solutions AG Teckstrasse 52 73734 Esslingen Germany Phone 49711 341 689 0 Fax 49 711 341 689 550 Email support digital
26. 5 1 4 bin FS smart fs 2 5 1 15 bin J Pic 62 Upgrading the firmware 3 User Manual Page 33 digital identification solutions EDIsecure DCP 350 User Manual 3 Driver configuration 3 1 Checking printer properties To check printer properties you need to open printer driver Please open Drivers and Printers and right click ED secure DCP 350 Card Printer Click Properties For Windows 7 please click Printer Properties When you click Printer Properties as like Pic 63 a device driver of ED secure DCP 350 Card Printer is shown Se ez Hard Devices Add a device Add a printer See what s printing Devices 5 4 Printers and Faxes 3 ad d Ai Z gt 7 v See what s printing Sg EDIsecure Set as default printer Microsoft XPS DCP350 Printing preferences pcument Writer Printer properties Create shortcut Troubleshoot Remove device Properties EDIsecure DCP350 Model EDIsecure DCP350 d Category Printer 9 Status 0 document s in queue Pic 63 Printer properties 1 3 2 Changing printer properties In the general tab shown as Pic 64 you can check the printer model and specifications e EDIsecure DCP350 Properties 3 2 1 Printing Preferences General Sharing Ports Advanced Color Management Security Service ae Please click Printing Preferences shown on the o bottom
27. DE tard St Frpn Error Card Out Front Pic 105 Print head setup 3 Replacing the new TPH Step1 Remove the old TPH from the top cover 1 Turn off the printer and open the top cover 2 Hold the TPH and press the locked hook then the TPH is disconnected as shown in Pic 105 3 Disconnect the TPH from print head wire carefully Caution TPH is possible to HOT User Manual Page 64 digital identification solutions EDIsecure DCP 350 Step2 Installing the new TPH 1 Connect new TPH to the print head wire 2 Put the new TPH on the Shift and pull it up until be locked as shown in Pic 132 4 Setup the print position and the color density After installing the new TPH you must reset the print position and the color density using CardPrinterSetup utility Refer to 4 1 2 Default setting 5 Calibration of Print Head Angle To get the best print quality the TPH should be located vertically with card Surface If print quality has a problem it could be caused by print head angle Through Adjusting print head angle by screw red mark in the Pic 107 you can achieve a good print quality Use the appropriate screw driver to adjust and turn the screw by 90 degrees at a f time Pic 107 Print head angle 6 3 Card movement 6 3 1 Cards can t enter into the printer from input hopper Non standard cards or bad cards Change the cards You can use only ISO CR 80 card
28. Default print mode Shows best print quality Fast Fast print mode It is performed with K and KO ribbon only Printed quality might be lower than Standard Partial Partial print mode It is printed partially for the print area only Faster speed but lower quality performed Semi Partial Semi Partial print mode It is printed from the print area to edge It is faster than Standard mode and prevents the print quality Color You can select color or black amp white print Color option is available only with color ribbon Dither There are 3 possible selections Threshold Random and Diffusion Dither It is performed with K and KO ribbon only Please select Diffusion Dither for high quality Page 36 digital identification solutions eae FDISecure DCP 350 deh EDIsecure DCP350 Printing Preferences ma 3 2 1 4 Side Media Layout Paper Ribbon Panting Side Media To set printing side and printing mask Print Side EE Pe You can select one side printing or both sides printing Front Back It is possible only when you have a flipper Standard M Standard Front Back You can use a predefined mask or user defined mask x Not Use white card smartcard Magnetic stripe card etc on front or back side You can define a mask User defined mask uses BITMAP file 1012 X 633 pixels Blue RGB 0 0 255 Print and Overlay Pink RGB 255 0 255 Print only ss Black RGB 0 0 0 Pr
29. IGE EEE EEE E 65 Vg Ja ee be AE E 66 6 5 Magnetic stripe encoding s snssssneesenrresrrresrrrrrnrrrsrnrrrsnrrrstntrnsnrtrstrtrnnntnrnnntrnnnrunantrnnntnnnntnnnnn nnne 68 SAG ele AO EE EE E NEE E NE EE NE E 68 LFT SPECI e EEE EEE EE EN 70 User Manual Page 3 digital identification solutions EDIsecure DCP 350 User Manual 1 Introduction 1 1 Printer outside features For the user s convenience the printer status can be seen through LCD with LED and the printer can be controlled by two LED buttons It takes a power via the 24V adaptor provided with the printer Using USB and Network port it is communicated with the user s PC The following shows the outside functional features found on your EDIsecure DCP 350 printer DDR De Top cover open button External contactless Smartcard encoding position Fan Input hopper LED buttons LCD show the process status IE NO Internal SIM reader Backside card outlet Power switch 24V power connector Network port In case there is no network option it is closed USB port 0800 Pic 2 Printer rear features User Manual Page 4 digital identification solutions EDIsecure DCP 350 User Manual The EDIsecure DCP 350 Pic 3 is the standard card printer It can print in single side with the encoding This manual is prepared based on EDIsecure DCP 350 standard With its modular concept the standard single side printer is easily upg
30. It is composed of Do Read and Read All Buffer and runs Do Read and Read All Buffer sequentially Do Read is to read the data from magnetic stripe card and store the data in the buffer Read All Buffer is to transmit the date stored in the buffer to PC If the track number is ticked the data of the ticked track is only transmitted to PC Write is to write the data to the magnetic stripe It is composed of Write All Buffer and Do Write and runs Write All Buffer and Do Write sequentially Write All Buffer is to transmit the data to the buffer Do Write is to write the data stored in the buffer to the magnetic stripe of card You can choose the magnetic foil type LoCo or HiCo and the track of magnetic stripe Random Fill is to create a random magnetic encoding data for testing Batch process repeats the following steps sequentially Card IN gt Move Mag gt Magnetic Random Fill gt Magnetic Write gt Magnetic Read gt Card OUT Magnetic IC PC SC RF PC SC Misc READ FF Track 2 a Read All Buffer WRITE Bit Mode Random Fill Gs Track 3 T Write All Buffer 104 35 69 Pic 82 Magnetic stripe encoding User Manual Page 49 digital identification solutions EDIsecure DCP 350 IC PC SC Contact Smartcard Encoding The EDisecure DCP 350 printer supports the contact smartcard e
31. Manual Page 59 digital identification solutions EDlIsecure DCP 350 6 Troubleshooting 6 1 Cleaning the printer To maintain the best condition of the EDIsecure DCP 350 printer you must clean the printer periodically If you use the exclusive cleaning card as shown in Pic 122 you can clean the printer easily To purchase the exclusive cleaning card ask your EDIsecure DCP 350 printer provider Order Description DIC10586 Long Sleeve Cleaning x5 DIC10587 Cleaning Roller x10 DIC10311 Magnetic Head Cleaning Card x10 Pic 96 Exclusive cleaning card for EDIsecure DCP 350 printer If the exclusive cleaning card is ready click Clean Printer in the service tab of EDIsecure DCP 350 printer driver as shown on Pic 97 After click Clean Printer program to clean the printer is run gen EDIsecure DCP350 Properties Printer Serial Driver Version Firmware Version 1 00 57 ES DC Ribbon Type YMCKOK PRO ESJDC Ribbon Balance 199 200 Printer Status Printer Error du Pic 97 Printer cleaning start User Manual Page 60 igital dentification olutions sD Ig ecure DCP 350 Step 1 Connect the EDIsecure DCP 350 printer to the PC and turn it on and prepare the exclusive cleaning card s CleanPrinter STEP 4 Turn on card printer and prepare cleaning card Start Cleaning Pic 98 Printer cleaning Step 1 Step 2 Open the hopper and top cover and remove the
32. Next This wizard helps you install software for EDlsecure DCP350 If your hardware came with an installation CD lt 6 or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue Pic 30 Install XP printer driver 12 Found New Hardware Wizard 2 3 1 1 Pied sm en Click Continue Anyway in Software Installation Window The software you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatibility 2 Ki 1 2 with Windows XP Tell me why this testing is important Click Finish in Completing the Found New Continuing your installation of this software may impair or destabiize the correct operation of your rn Hardware Wizard WI ndow either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing 2 3 13 When the printer driver installation is completed i Click Close Pic 31 Install XP printer driver 13 User Manual Page 20 digital identification solutions Printers and Faxes Fie few Faroe To Help vat r g Pi Search i Friis i dens E Printers and Pamas Printer Tasks DI Aki a printer Sn what s printing Printing Preferences E Seket printing p
33. PDU commands Load APDU is to read the stored APDU commands Save APDU is to save the displayed APDU commands Clear APDU is to clear the APDU section Send APDU is to run the APDU commands Batch process repeats the following steps sequentially IN gt Move RF gt RF Connect gt RF Write gt RF Read RF Discontact gt Card OUT Magnetic IC PC SC RF CPC SC Misc Internal Batch Init ATR 0 Bytes w OOOO home tes Pic 84 Contactless smartcard encoding i 4 2 6 Printer status Get Temperature is to get and display the temperature of Thermal Print Head When the Realtime Check is ticked it displays the current temperature of Thermal Print Head in real time Get Status is to get and display the printer status User Manual Page 51 digital identification solutions Status Code defineSMSC_M_CARDIN defineSMSC_M CARDOUT tdefineSMSC M MOVE PRINT defineSMSC_M MOVE PRN2ROT defineSMSC_M MOVE ROT2PRN define SMSC M MOVE IC defineSMSC_M MOVE RF defineSMSC_M MOVE MAG defineSMSC_M_THUP defineSMSC_M_THDOWN defineSMSC_M_ICHUP defineSMSC_M_ICHDOWN defineSMSC_M_PRINT defineSMSC_M MAGRW defineSMSC_M SEEKRIBBON defineSMSC_M MOVERIBBON tdefineSMSC M ROTATORTOP defineSMSC_M_ROTATORBOTTOM defineSMSC_S HOPPERHASCARD defineSMSC_S_ THUP defineSMSC_S_CARDIN defineSMSC_S CA
34. RDOUT defineSMSC_S ROTATORTOP defineSMSC_S EQUIPROTATOR tdefineSMSC M RECVPRINTDATA defineSMSC_S HASPRINTBUFFER defineSMSC_M SBSRUNNING HdefineSMSC SG SBSMODE defineSMSC_S CASEOPEN defineSMSC_M_INIT defineSMSC_S_ TESTMODE Error Code defineSMSC_F_CARDIN defineSMSC_F_MOVETOPRINT defineSMSC_F_CARDOUT defineSMSC_F_MOVETOMAG defineSMSC_F_MOVETOIC defineSMSC_F_MOVETORF defineSMSC_F_MOVETOROTATOR EDIsecure DCP 350 0x0000000000000001 Card In 0x0000000000000002 Card Out 0x0000000000000004 Move to print 0x0000000000000008 Move from printer to flipper 0x0000000000000010 Move from flipper to printer 0x0000000000000020 Move to contact encode 0x0000000000000040 Move to contactless encode 0x0000000000000080 Move to Magnetic encode 0x0000000000000100 Thermal head up 0x0000000000000200 Thermal head down 0x0000000000000400 Contact head up 0x0000000000000800 Contact head down 0x0000000000001000 Printing 0x0000000000002000 Read Write Magnetic data 0x0000000000004000 Ribbon search 0x0000000000008000 Ribbon Move 0x0000000000010000 Rotate Card up 0x0000000000020000 Rotate Card down 0x0000000000040000 Card in hopper 0x0000000000080000 Thermal head up 0x00000000001 00000 Detect Card in 0x0000000000200000 Detect Card out 0x0000000000400000 Card front side up in Flipper 0x0000000000800000 Flipper installed 0x0000000001000000 Importing print buffer 0x000000000200
35. amp You can choose a firmware file Page 32 digital identification solutions EDIsecure DCP 350 User Manual Te NetAdmin NG Card Printer DISO 192 168 0 9 Warning box will be shown during firmware USB port state Reboot module Reset to default Upgrade firmware upgrade for network module itis recommended not to do other work during firmware upgrade for system reliability Please do not turn off the printer until the ee upgrade is completed System Management Service Configuration User Configuration Network Do not turn off the printer until the upgrade is succeed This window will be dosed after the upgrade is completed Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 61 Upgrading the firmware 2 Te NetAdmin 57 Card Printer DISO 192 168 0 9 Refresh When firmware upgrade is completed pop up USB portstate Rebootmodule Reset to default comes out for reboot Please click Yes Ittakes 1 minute to reboot Please click Refresh after reboot When proper printer shown please connect printer by clicking Connect System Management Service Configuration User Configuration CONFIRM Firmware upgrade was succeed This change will be applied after reboot Gat Do you want to reboot now Care DISO is connected OS smart os 2
36. ard encoding position and RF is to the contactless smartcard encoding position To Rotator is to move a card from printer to flipper and From Rotator is to move a card from flipper to printer from In is to move a card from the card in sensor to where you define position and from Out is to move a card from the card out sensor to where you define position Rotate Rotator is to flip over a card in the printer installed flipper Auto is to move a card from printer to flipper and flip over a card and move a card to the printing position automatically Batch is to repeat Auto as many times as the number of set To Bottom is to turn to the backside of card and To Top is to turn to the front side of card Etc Cleaning Roller is to clean the roller by cleaning card automatically Use Log is to display log in message space 4 2 3 Print Please follow the steps given in this section 1 Click button and select a file 2 Click Open button to prepare a file to print 3 Click Print Button to move print data to spool In the NORMAL mode Click Print button to print a card but in the SBS mode Print button to transmit a printing data from PC to printer and wait for printing Therefore you must click DoPrint to print in SBS mode This function is for detail control of printer 4 Click Close button to close the file User Manual
37. ation Please click Nest Pic 23 Install XP print driver 5 User Manual 231 Insert the installation CD provided with the printer 232 Choose the language and click Driver Install 2 3 3 STEP 1 If the printer is connected to the PC and turned on turn off the power of the printer Click Next The existing installed printer driver will be removed If the printer driver is already installed it will be removed automatically but it may take times 2 3 4 STEP 2 Click Next to ready the installation of the printer driver Page 17 digital identification solutions Software Installation a The software vou are installing has not passed Windows Logo testing to very its compatibility with Windows ah Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the software vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Pic 24 Install XP print driver 6 W DDInstall EDIsecure DCP350 STEP 3 Plug in your card printer Local USB port TCP IP Network port Details This step installs the printer driver Please plug in amp turn on the card printer and wait until installation has completed Pic 25 Install XP printer dr
38. ation solutions EDIsecure DCP 350 4 2 Card Printer Test Basically the Card Printer uses a standard printer device so it can be used in the same way as a general paper printer In the case of magnetic stripe contact contactless encoder option you will need to install appropriate driver and operate individually You can test all feature of printer by Card printer Test Card Printer Test program is developed by using EDIsecure DCP 350 4 2 1 Card Printer Test When the Card Printer Test is run all functions can be tested individually Card Printer Test Program E a D Indude Card In Out Card Hold ng D Read Track 1 DoRead Firrak d GetStatus V Realtime Check Read All Bu E Ribbon YMCKO K 198 Track 3 F 0000000000800000 Equipped with Rotator EI IC PC SC RF PC SC Misc Get Temperature Realtime Check 2 ThHead C Rib Color VW Track 1 W Track 2 J Track 3 Pic 81 CardPrinterTest Select Printer select printer to test In the Pic 107 EDIsecure DCP 350 is the Printer Name DCP350228 is the Printer ID and USBO001 is the connected port 2 Control To execute each step to test 3 Print Print test file 4 Batch Start Repeat selected encoding test by 5 Encoding 6 Encoding Encode Magnetic Stripe Contact Card Contactless Card Printer Status Check printer status 7 Message Descript
39. card and ribbon cartridge s CleanPrinter STEP 2 Open hopper and top cover and remove card and ribbon cartridge Pic 99 Printer cleaning Step 2 User Manual Page 61 igital dentification NR EDIsecure DCP 350 Step 3 Insert the exclusive cleaning card into the printer through input hopper as shown in Pic 100 When the exclusive cleaning card is inserted to the cleaning roller it will be move automatically It is normal that the exclusive cleaning card is inserted to the ends and rollers are moving to clean L CleanPrinter STEP 3 Push cleaning card inside printer Pic 100 Printer cleaning Step 3 Step 4 Close the top cover to clean the Thermal Print Head and the printing roller When the top cover is closed cleaning card will be moving back and forth to clean i CleanPrinter STEP 4 Close top cover after inserting cleaning card EE mm mm mmm emm mmm Pic 101 Printer cleaning Step 4 User Manual Page 62 igital dentification o utions EDIsecure DCP 350 Step 5 Wait until the cleaning is completed When the cleaning is completed the exclusive cleaning card will be ejected automatically as shown in Pic 102 a CleanPrinter STEP 5 Wart until the end of the cleaning PU II ist Pic 102 Printer cleaning Step 5 Step 6 Remove the exclusive cleaning card and install ribbon cartridge into the printer E CleanPrinter STEP amp Remove cl
40. digital identification solutions EDISECUFrEe DCP 350 Direct Card Printer User Manual Version 1 0 digital identification solutions EDIsecure DCP 350 User Manual Liability Statement This product has been built to the high standards of Digital Identification Solutions Group Please do not attempt to operate or repair this equipment without adequate training Any use operation or repair in contravention of this document is strictly forbidden By acceptance of this system you hereby assume all liability consequent to your use or misuse of this equipment Digital Identification Solutions Group assumes no liability for incidental special or consequential damage of any kind Equipment specifications applications and options are subject to change at the sole discretion of Digital Identification Solutions Group without notice Proprietary Notice All drawings and information herein are the property of Digital Identification Solutions Group All unauthorized use and reproduction is prohibited Trademark Acknowledgments EDIsecure is a registered trademark of the Digital Identification Solutions Group Microsoft MS MS DOS Windows 98 Windows XP Windows Vista Windows 7 Visual Basic PowerPoint Microsoft Press are registered or trademarks of Microsoft Corporation in the United States or other countries This manual and the software described in it are copyrighted 2012 Digital Identification Solutions Group All r
41. ding the printer firmware User Manual Page 54 digital identification solutions EDIsecure DCP 350 5 Optional device driver installation You can install the optional devices that encode contact smartcard or contactless smartcard on your EDIsecure DCP 350 printer You should also install the smart card reader drivers 5 1 Contact smartcard reader In the EDIsecure DCP 350 printer you can install the two types of optional devices which are contact smartcard reader and mobile SIM smartcard reader If you have one or more smartcard reader devices on your printer you should install the smartcard device driver as described in the following and connect EDIsecure DCP 350 printer to your PC 5 1 1 Run the smartcard driver installer Insert the smartcard installation CD and go to the Options Gemalto PC Twin directory on your CD Find the right directory of your installed OS version on your PG and run the installer You can see the smartcard reader driver installation window as shown in Pic 114 And click Next f PC CCID Setup The Setup Wizard vill install PC CCID on your computer Click Mext to continue or Cancel to exit the Setup Wizard Pic 88 Contact smartcard reader driver installation User Manual Page 55 digital identification solutions EDIsecure DCP 350 5 1 2 License agreement The license agreement window is shown see Pic 89 Check at the agreement and click Next di
42. e for LoCo card and encodes at twice by dividing 1 3 and 2 track for HiCo cards Magnetic Space The distance of magnetic stripe when you encode SBS Only Please enable it when you issue cards with software programmed by SDK This option disables printer device driver Board Type to choose the type of mainboard Please do not change it Security There are several ways to set a security function for the EDIsecure DCP 350 PC Authentication You can use a printer with specific PC It is activated when you click Set PC Serial Physical Key You can set this option when physical key is installed User Root Authentication You can set passwords for User and Administrator Use USB Serial When the ED secure DCP 350 is connected to USB it transmits the USB serial number to PC Default is the same number used by all ED secure DCP 350 printers Please set this option when you use multiple EDIsecure DCP 350 printers connected to 1 PC via USB It enables unique serial numbers for each USB Ribbon Position To set the ribbon position on card Please set it default Card Out Delay To set timing of hopper motor for ejecting card Please set it default Card Out to set the way to eject cards Error Card Out to set the way to eject error cards DCL Mode When you use SDK and print cards with DCL mode you don t need to install printer device driver Dump Mode It records log data User Manual Page 46 digital identific
43. eaning card and insert ribbon cartridge mm mm Pm ee mmm GE EE emm Ess Pic 103 Printer cleaning Step 6 User Manual Page 63 digital identification solutions EDIsecure DCP 350 6 2 TPH Thermal Print Head replacement 1 Check the serial number and the resistance of new Thermal Print Head as shown on Pic 130 TPH type A KEE B KPE Serial No see the red box TPH resistance see the green box Ao08s00205B 097 TPH s Serial No 40800205 TPH s Resistance 3097 TPH s Type A KEE B KPE Pic 104 Thermal Print Head 2 Set up the new TPH s configuration using CardPrinterSetup program Step1 Run Card Printer Setup in Utilities of the installation CD and click expansion button Step2 Click Change Header in the extended setup Step3 Input the TPH s Serial No Resistance and Type choose KEE or KPE on the TPH s label and click OK Step4 Click Set Config to set the new TPH s configuration af Card Printer Setup Us Geer EDlsenane DORIS ISO 1 58001 Firman Wer 8 Header Seng be TAH V Reset User Issue Count m m M oa 5 l ra dat boat Set Beie Tag z AET 2 Exactly choose f i 7 Mag Write Mode Led Hl D Magnets Space Ww ae peen either KEE or KPE Security P uh Lise EE Serial Hot bee 4 ku Biten Beaten t Bast Auth Card Da Delay
44. er shown on the box Please click Refresh If no printer shown please System Management Service Configuration User Configuration check as below Network 1 Please check the printer is turned on oP 2 Please check network cable is connected to network hub and works properly LED lamp blinking 3 Please check if there is DHCP server in the local network When DHCP server is not in your local network you need to set Static IP 4 If Static IP is used please check the IP configuration If another device uses same IP address it doesn t work Pic 50 Network printer is not found User Manual Page 27 digital identification solutions 40 NetAdmin EDIsecure DCP350 DISO USB001 Refresh Connect System Management Service Configuration User Configuration Network DHCP Static IP Network Mask Gateway Pic 51 Connecting to USB port r iO NetAdmin OG Card Printer DISO 192 168 0 9 v Refresh Connect System Management Service Configuration User Configuration Network Pic 52 NetAdmin Log in User Manual EDIsecure DCP 350 User Manual If you are unable to find printer in local network please connect printer by USB You can setup network by USB When you click Refresh you can find a printer connected by USB as shown in the Pic 51 amp You don t need to install device dri
45. gle about 45 degrees vertically Static charge makes cards stuck with significant adhesive force These cards must be physically separated from each other before inserted into the feeder If not separated feeding or printing problems may occur Pic 15 Preparing the card 1 Z N ee Pic 16 Preparing the card 2 User Manual Page 15 digital identification solutions EDIsecure DCP 350 User Manual 2 2 5 Stand the stack of cards vertically after separating 2 2 6 Load the cards on the input hopper properly and close the hopper cover 2 2 7 When insert each one card insert the card to the end as shown on Pic 19 and 20 Pic 20 Loading the cards 4 User Manual Page 16 digital identification solutions EDIsecure DCP 350 User Manual 2 3 Driver installation Windows XP 2000 2003 EDIsecure DCP 350 Printer Driver Engish sl Driver Install Open User s Manual Pic 21 Install XP printer driver 1 W DDiInstall EDIsecure DCP350 STEP 1 Checking for previous installations Click Nest English Details This step removes previously installed drivers and could take several minutes Please un plug the card printer from your PC and click Next Pic 22 Install XP printer driver 2 W DDInstall EDIsecure DCP350 STEP 2 Installation checks Click Nest emm Details The step prepares your system for driver install
46. he local supplier for replacement of the adaptor The printer driver is Offline Change the printer driver to Online User Manual Page 68 digital identification solutions User Manual EDIsecure DCP 350 The printer s USB cable is disconnected or the connection is bad Check the cable s connection between PC and the printer If not good connect the USB cable again Bad USB cable Change the USB cable The printing is operated with another printer driver Select the correct EDIsecure DCP 350 printer driver again Wrong USB port setting of the printer driver Check the port setting of the printer driver and change the port setting No ribbon in the printer or error occurred Install ribbon in the printer or resolve the error Too long power or USB cable more than 1 5M Use the cable provided with the printer PC s USB port is down Reboot your PC Page 69 digital identification solutions EDIsecure DCP 350 7 Printer specification Card Feeding Automatic Card Size ISO CR 80 54mm x 86mm 2 12 x 3 38 Card Thickness 0 38mm 15mil 1 0mm 40mil Card Type PVG Composit PVG PET 0 F GA OD OD Q D gt lt 5 sec 720 cards hour YMCKO 25 sec 144 cards hour YMCKOK 30 sec 120 cards hour O 5 O CH O 3 OD apacity Input Hopper 100 cards 40 cards 1200 cards roll YMCKO 250 cards roll YMCKOK 200 cards roll O E O SE
47. identification com Digital Identification Solutions Pte Ltd 03 01 Hiangkie Industrial Building IV 27 Woodlands Industrial Park E1 Singapore 757718 Phone 65 6352 8364 Fax 65 6352 8365 Email support sg digital identification com Digital Identification Solutions Branch Unit E 20 Dubai Airport Free Zone P O Box 5 46 68 Dubai United Arab Emirates Phone 971 4 299 4146 Fax 971 4 299 4147 Email support uae digital identification com Matica System Spa Via Guido Rossa 4 6 20037 Paderno Dugnano MI Italy Phone 39 02 922 72501 Fax 39 02 910 84372 Email info maticasystem com Digital Identification Solutions Beijing Co Ltd Lonsdale Center C207 No 5 Wanhong Road Chaoyang District Beijing 1 00015 P R China Phone 86 10 6437 4376 Fax 86 10 6433 1278 Email support cn digital identification com Digital Identification Solutions S de R L de C V Parque Industrial Benito Juarez Acceso II No 5 Bodega No 1 Quer taro Qro C P 76130 Mexico Phone 52 442 2171 768 0 Fax 52 442 2171 768 10 Email support m x digital identification com Digital Identification Solutions LLC 111 Kiowa Lane Piedmont SC 29673 United States of America Phone 1 864 272 1199 Fax 1 770 234 5798 Email support us digital identification com vps ID Systems GmbH Carl Zeiss Strasse 2 76275 Ettlingen Germany Phone 49 7243 5488 0 Fax 49 7243 5488 11 Email info
48. ights reserved EDIsecure is a registered trademark of Digital Identification Solutions AG All other trademarks and service marks are the property of their respective owners Changes Any drawing sketch diagram specification or appearance of this document might be slightly different from Original and is subject to change for improvements without prior notice User Manual Page 2 digital identification solutions EDIsecure DCP 350 User Manual Table of Contents MOT 4 1 1 idee 4 1 2 Ribbon Cartridge features 7 1 3 LCD panel display amp button operation rrrrrrerrrnnnrrvrrrnnnnrrrrrnnnnnrrnrrnnnnnsennnnnnnsennnnnnsrsrnnnnnsnssennnnnnsssennnnnn 8 EET EET 12 TEN 12 AINA 15 2 3 Driver installation Windows XP 2000 20021 17 2 4 Driver installation Windows Vista Z A 22 DNR ee ele NEE 26 5 Diver COMTI OU Ne 34 3 1 Checking printer Dropertes 34 3 2 Changing printer properties cccccssesecccccessseccccceeseeceeceeeceeecaeaeececeseuaeeeeesseuseeeessaaeeeeessuagseeeeessaageeeess 34 EG EEE EE EE NE 37 FUN 40 NE NNN 40 42 card Printer Te 47 AO ATLE SUDO AOS EE EE NE 53 5 Optional device driver INStAN QUO icsisssieiscseesesiiceccnsensvesisdcttecesaesenteusvasevniectedevectisesivnckessbedstessivaciiseueities 55 CR ee e e e E 60 6 1 Cleaning the prmter 60 6 2 TPH Thermal Print Head replacement rrrrnnnrnnnrnnnnnvvnrrnnnnnvrnrnnnnnrennnnnnnnnennnnnnsnennnnnsnssnnnnnnsnsennnnnnenee 64 Oo ge MOV S
49. ile to load values from file Save to File to save values to file Load Default to load default Please adjust values again after load default Close to close CardPrinterSetup User Manual Page 44 digital identification solutions EDIsecure DCP 350 4 1 3 Advanced setup You can set advanced values 4G Card Printer Setup Utility EEEE EEEE EEEE EEEIEE AIE ENE ATA EAEE EEE ETE E EEE EAEE EE EE EEE EEE EE AE STE EEE EEEE EEEE E aE Device EDIsecure DCP350 DISO USB001 Change Root PW Change Printer ID ee Set PC Serial Change User Piv Change Head Set Mag Encrypt Key EVER 1 00 57 Serial No CPES000000C 1090 TOA TESJE CBLNt errre tr ennn nnn nnn renn djTRd BUs aasvornnoonansernn eg Header Serial No 92 00144 Header Resister 2991 Image 775 Image 0 Head Type KEE d Q Magnetic 16533 Magnetic 0 IC 0 IC 0 X Start Position 12 SIM 0 SIM 0 Y Start Position 76 External RF 0 External RF 0 Y End Position SE Internal RF 0 Internal RF 0 Y Scale 16 Passed Panels 3043 Total Density 200 YMC Density 150 3 PP ar eege TTT Magertatevel eer Black Density 150 FF Cyan Level 0 Black Level 3200 Overlay Density 150 RMP 4000 RMP 5000 amp 3 RMM 7000 RMM 6000 Print Rotate Top 15 Rotate Bottom 11 ji F reserved og Warming Up Display 22 Jan RE WHEN CA nt RE
50. int Overlay and Florescent Pic 68 Side Media Mask 3 3 Other settings 3 3 1 Sharing de EDIsecure DCP350 Properties You can share a printer with Sharing tab via Network General Sharing Ports Advanced Color Management Security Service Default is Not sharing 7 you share this printer only users on your network with a username 77 and password for this computer can print to it The printer will not Dei Change Sharing Options Share this printe Render print jobs on client computers Drivers If this printer is shared with users running different versions of Windows you may want to install additional drivers so that the users do not have to find the print driver when they connect to the shared printer Additional Drivers Cancel Pic 69 Printer sharing User Manual Page 37 digital identification solutions EDIsecure DCP 350 d EDIsecure DCP350 Properties 3 3 2 Ports Genet Shaina Pot Advanced Color pr Port tab shows which port is connected with the EDIsecure DCP 350 The EDIsecure DCP 350 has sj EDIsecure DCP350 a connection with the USB Virtual printer port as shown in Pic 70 because the EDIsecure DCP 350 Print to the following port s Documents will print to the first free USES USB connection to a PG checked port Port Description Printer
51. ion of status by log User Manual Page 47 digital identification solutions EDIsecure DCP 350 4 2 2 Select printer and control When you execute CardPrinterTest it will search connected printers by USB and Network automatically and the EDIsecure DCP 350 printer connected to USB has higher priority Other printers could be selected by pull down menu You can test all functions with connected printer Control is consisted by SBS Step by Step Move Rotate etc section and you can control printer by each step e SBS SBS is to operate the EDIsecure DCP 350 printer in SBS Step By Step mode which you can control the printer using commands In SBS mode after printing data transmission printing a card will be run only by clicking DoPrint It is the main difference between NORMAL mode and SBS mode When you click Start the EDIsecure DCP 350 is operated in SBS mode and existing spooled data will be eliminated To exit SBS mode click Stop e Card Card is to bring a card into printer and eject a card In is to move a card from input hopper to printer and Out is to move a card from printer to output hopper In case the flipper is installed Back ejects a card to the back side e Move Move is to move a card to a specific position in the inside of printer Print is to move a card to the printing position Mag is to the magnetic encoding position IC is to the contact smartc
52. ive using the CardPrinterSetup utility On On PC is not authenticated When use the printer with an unauthenticated PC it is shown Verify your PC Printer is not working User Manual Page 8 digital identification solutions EDIsecure DCP 350 User Manual Ribbon Balance Display the ribbon type Display the installed ribbon s type and the remains It can be shown O 5 DE 5 10 and remains by pressing the left LED button on the system ready mode Type Remains DCP350 Printing LED Button Left Right Left Right 1 Oo r DCP350 Sn On Reading or writing the Magnetic encoder is reading or writing the magnetic stripe Mag R W Magnetic stripe information 5 7 n ele 1 N LCD Display State Description 1 13 Spool Error Blinking Blinkin Cancel amp Cancel amp Printing data is not Shown it when error occurs in a printing data transmission Press lt Any Key Push gt J g Initialize Initialize transmitted properly any keys to delete the spooled data and to return the ready state j4 Print Error xx Blinkina Blinkin ane Cancel amp Error in printing or Error in the printing or the transmission Retry by pressing the left lt Replay Cancel gt 9 9 p Initialize moving a card button or cancel the command by pressing the right button E Moveacard Top cover is open The card in the printer can be moved by Top Cover Open Bice EE RE he E pressing the left or right LED button If press both butt
53. iver 7 T DDInstall EDlsecure DCP350 STEP 3 Plug in your card printer Select a TCP IP Network Printer Please select a card printer Details Card Printer DISO 192 168 0 42 vi EE Please plug Pic 26 Install XP printer driver 8 User Manual EDIsecure DCP 350 User Manual 2 3 5 If there is a pop up window for the software installation click Continue Anyway 2 3 6 STEP 3 Click Next to use USB port Click TCP IP Network port to use the printer as network printer and choose the printer as shown on the Pic 27 If there is no information on the window for the network printer list it means that the printer is not connected to the network Check 2 5 Network Printer section Page 18 digital identification solutions EDIsecure DCP 350 User Manual 2 3 7 Please connect a power supply to the printer For the network printer refer to 2 5 Network Printer section 2 3 8 Please connect USB cable provided with the printer to PC and the printer For the network printer refer to 2 5 Network Printer section 2 3 9 Turn on the printer Pic 29 Install XP printer driver 11 User Manual Page 19 digital identification solutions EDIsecure DCP 350 User Manual Found New Hardware Wizard 2 3 10 W licomie to tie Found Hew Select Install the software automatically Hardware Wizard Recommended and click
54. mm x 86mm Printer setting is changed or is not proper Please contact the local supplier The transfer roller or the printing roller is contaminated with the dust and dirt Remove the dust and dirt with the cleaning kit shown in section 6 1 The card surface is contaminated with the dust and dirt Check the card surface and remove the dust and dirt and try again If this problem occurs again retry with new card 6 4 Printing quality 6 4 1 Not printed or wrong colors printed spot The card surface is contaminated with dust and dirt After checking the card change it to another card The cleaning roller is contaminated with dust and dirt Check the cleaning roller If there is much dust change the cleaning roller to the new one Much dust in the printer Clean the inside of the printer with the cleaning kit Pic 108 Printing quality trouble 1 6 4 2 Not printed horizontal line User Manu The ribbon cartridge is installed improperly Check the ribbon cartridge installation state and whether the ribbon has wrinkles The printer head is contaminated with dust and dirt Clean the printer head with cleaning kit The printer head is damaged Please contact the local supplier to replace the Pic 109 Printing quality trouble 2 printer head al Page 66 digital identification solutions EDIsecure DCP 350 6 4 3 Unclear or not uniform print Uneven or bad card surface Change the card Too high
55. nagement Security Servi av To adjust color management settings click Color Management Pic 72 Color Management e EDIsecure DCP350 Properties General Sharing Ports Advanced Color Management Securty Service Printer Serial CPE5000000C10001 Printer ID DISO Driver Version 2 11 12 7 Firmware Version 1 00 57 ES DC Ribbon Type YMCKOK PRO ESJ DC Ribbon Balance 199 200 Printer Status 00000000 10000000 00000000 00000000 Printer Error 00000000 00000000 00000000 00000000 Print technical support sheet Clean Printer Pic 73 Service User Manual EDIsecure DCP 350 3 3 4 Color Management In the Color management tab you can select color management profile fit to the printer The EDIsecure DCP 350 uses color profile to express optimal color The driver selects color profile automatically to fit each ribbon It is recommended to maintain default 3 3 5 Service You can check the printer serial printer ID driver version firmware version type of ribbon amp balance and printer s status You can print the technical support sheet on a card to check printer s setup value To clean the printer please insert a cleaning card ina hopper and click Clean Printer For further details please refer 6 1 Cleaning Printer Please refer 4 2 6 Printer Status for numbers of Printer Status and Printer error
56. ncoder in the printer inside and the SIM encoder on the right of front side IC PC SC is to test a contact smartcard and SIM encoding Batch is applied only to the contact smartcard encoding because SIM encoder is installed outside and can t move a card automatically ICH Contact is to bring the encoder head into contact with the IC chip of smartcard physically ICH Discontact is to separate the encoder head from the IC chip of smartcard physically Init is to recognize and display the installed contact smartcard reader The recognized encoder will be displayed at the pull down control Contact is to contact with the smartcard electrically and initialize Reset is to finish the function electrically After Contact you can run Get ATR Read Write and Clear Get ATR is to read the ATR data Read and Write are to read and write the defined data Name Address and Phone These could not be applied to all cards Clear is to clear the displayed data ATR Name Address and Phone In case the data is read and written using APDU Read Write can be done by APDU commands Load APDU is to read the stored APDU commands Save APDU is to save the displayed APDU commands Clear APDU is to clear the APDU section Send APDU is to run the APDU commands Batch process repeats the following steps sequentially Card IN gt Move
57. olutions 2 5 3 Network module management e NetAdmin x Card Printer DISO 192 168 0 9 Refresh USB port state Rebootmodule Reset to default Upgrade firmware System Management Service Configuration User Configuration Network DHCP Static USB Ports T 0 DCP350 Card Printer T 1 Smart Card Reader USB T 2 USB SmartCard Reader pa Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 57 USB port state e NetAdmin X Card Printer DISO 192 168 0 9 Refresh USB portstate Rebootmodule Reset to default Upgrade firmware System Management Service Configuration User Configuration Do you want to reboot printer It will takes several minutes Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 58 Rebooting the network module User Manual EDIsecure DCP 350 User Manual USB port state shows USB device status connected on network module Network module has 4 USB ports Network module supports PC SC When you install the encoders that support PC SC on network module you can recognize the status of encoders Reboot module reboots network module Please click Yes when pop up window comes out for reboot It takes 1 minute to reboot
58. on method selection User Manual Page 58 digital identification solutions EDIsecure DCP 350 5 2 3 Driver location Insert the smartcard installation CD and find Options Omnikey 5121 directory on your CD Find the right directory which is installed OS version on your PC and select the directory as shown in Pic 94 and click Next Found New Hardware Wizard Please choose your search and installation options Sa 8 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best diver found will be installed Search removable media floppy CD ROM Include this location in the search Zdptionsvomnikey 3127 Device Driver i 32 ka Dont search I will choose the driver to install Choose this option to select the device driver from list Windows does not guarantee that the driver you choose will be the best match for pour hardware Pic 94 Driver location 5 2 4 Complete installation When the installation is completed the following window is shown refer to Pic 95 click Finish to complete the installation steps Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for 2 OMNIKEY Baz Click Finish to close the wizard Cancel Pic 95 Completing the driver installation User
59. ons at the lt Card Moving gt g g Haee aide side p p same time the print head will be up and down Flipper will be flip over if it is installed Fail to detect the ribbon Check the ribbon installed state If there Check Please ae ae Ribbon Ribbon There is no ribbon in the 16 eee Blinking Blinking redetecting redetecting orinter or fail to detect is NO ribbon install the ribbon H there is a ribbon pull out it and u install again Press the left or right button to redetect the ribbon Check Please It is displayed when the installed ribbon is all used up Replace Blinking Blinking Poy Teen 1 De installed ribbon has with new ribbon Press the left or right button to redetect the Ribbon Zero g g ribbon Check Please Thermal Print Head is not installed or there is a misconnection of 18 Blinking Blinking E RS the cable Open the top cover to check the print head installed TPH Not Found state or turn off the printer and check the cable connecting state Print Error xx Fail to move the card out The card in the printer will be come out when the initialization or 19 Blinking Blinking Check the card in the top cover close If it is not come out this message will be Top Cover Open printer displayed Remove the card and close the top cover User Manual Page 9 digital identification solutions EDIsecure DCP 350 User Manual Gard Out Error Sa E Cancel amp Fall to move the card out After an err
60. or Black and Overlay at one time YMC Density To set color density Please maximize YMC density as you can which enables to express range of color and vivid images If it is too strong green or red marks appear If it is too weak the print quality will be dull Please refer Pic 103 Too Strong Proper Too Low Pic 77 Color density Page 43 digital identification solutions EDIsecure DCP 350 Black Density To set resin black density In Pic 104 barcode is printed to express density When density is too strong barcode is printed too thick When density is too weak barcode is too thin Please adjust resin black density to express clear barcode Please refer to the following pictures Too Low Pic 78 Resin Black density Overlay Density To set overlay density Please set it when overlay is printed on surface regularly If it is too strong it is hazy and marks appear If it is too weak overlay panel is not printed edge areas You can check it with printed card under the light Calibration Sheet amp IlO Calibration Sheet Thanks for choosing SMART printer IL DR DR DOD TOA DCH Too Strong Proper Too Low Pic 79 Overlay density To print calibration card To show advanced Setup It is recommended not to set advanced setup To load or save values Get Config to get values from current printer Set Config to set values to current printer Load from F
61. or occurs in printing the error card is not come out skr Cancels Blinking Blinking Initialize WEEN Sec nitne even though Replay or Cancel button is pressed Board Test Mode 20 e DCP350 on On Fimwaredownioadin The printer is downloading the firmware Do not turn off the power Download g until it is rebooting It takes about 20 seconds Test mode stale Test mode which can test the sensors or motors of the printer User can set the LED status Table1 Status display User Manual Page 10 digital identification solutions EDIsecure DCP 350 User Manual Description of error code Error code Description REGER e caama erortom epitope e mew OO OO O o meom OOOO User Manual Page 11 digital identification solutions EDIsecure DCP 350 User Manual 2 Printer installation 2 1 Fitting the ribbon Before printing prepare the related items such as a card a ribbon and a cleaning roller In this section we invite you to know the proper method of installing the ribbon and the cleaning roller into the printer 2 1 1 Turn off the printer 2 1 2 Open the printer top cover by pressing the top cover open button Pic 7 Top Cover open 2 1 3 Take out the ribbon cartridge Pic 8 Take out the ribbon cartridge User Manual Page 12 digital identification solutions EDIsecure DCP 350 User Manual 2 1 4 Install a ribbon into the ribbon cartridge as shown left on Pic
62. radable to a dual side printer at any time This module can print on both sides of the card with the encoding Pic 3 EDIsecure DCP 350 Pic 4 EDIsecure DCP 350 with Flipper Module There are a variety of optional features for the EDIsecure DCP 350 e Magnetic stripe encoding 3 Track HiCo and LoCo IC Contact Encoding Contactless Internal amp External Encoding Flipper Module Ethernet User Manual Page 5 digital identification solutions EDIsecure DCP 350 User Manual 1 2 Printer outside features In the EDIsecure DCP 350 printer the ribbon is installed by a ribbon cartridge which can be used semi permanently The following shows the inside functional features found on your EDIsecure DCP 350 printer Output hopper Input hopper Card thickness selector Ribbon cartridge Thermal Print Head External contactless encoder SISCH Pic 5 Inside features Output hopper Stacker Collect the printed card and or encoded cards Input hopper Load the cards for printing Card thickness selector Adjust the cards thickness Ribbon cartridge Install the ribbon and the disposable cleaning roller Thermal Print Head This enables the cards to be printed Caution This is very hot after printing Do not touch the surface of the Thermal Print Head with fingers or a sharp metal object to avoid degrading print quality or damaging printer head permanently 6 External contactless encoder Contactless
63. ransmitted Check the setting of the program and the driver and the magnetic encoding data you transmitted The card is not a magnetic card or inserting direction is wrong Change the card or the direction Bad magnetic stripes on the card Change the card 6 6 General operation 6 6 1 Ribbon snapped during printing Open the top cover and take out the cartridge After putting the snapped pieces together install the cartridge again Check the currently if this kind of problem occurs frequently Non standard cards or bad cards Change the cards You can use only ISO CR 80 card 54mm x 86mm Too high or low setting of the color density Please contact the local supplier The color density default of your printer needs to be changed 6 6 2 LCD display Ribbon Not Found Press the left LED button to retry If it occurs frequently check the following points Not genuine ribbon Change to the genuine ribbon Ribbon is consumed Printing is not possible if ribbon is used up Change the ribbon Snapped ribbon Open the top cover and take out the cartridge After putting the snapped pieces on together install the cartridge again 6 6 3 Printer doesn t operate even if the printing data has been transmitted Check the following e Printer power off Check the power Turn on the printer power Check the printer adaptor whether it is connected with a socket and the printer Bad power adaptor Please contact t
64. rd well and the printer supports SSL Secure Sockets Layer and User Authentication for security Please use default and ask technician for details System Management Service Configuration User Configuration V Use USB Spool Use Network Spool TCP Port 9100 TCP Timeout sec 300 V Use Network SDK TCP Port 11110 TCP Timeout sec 300 V Use SSL Secure Socket Layer Use User Authentication W Use Automatic Card Out Log Level INFO Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 55 Network service configuration 7 NetAdmin You can add change delete User and change Card Printer DISO 192 168 0 9 Refresh Disconnect its password USBportstate Rebootmodule Resettodefault Upgrade firmware admin is the administrator and you can t delete this account Please don t forget the password for admin Get User shows available users Add User makes new user Del User deletes selected user Change Password changes password System Management Service Configuration User Configuration admin Get User AddUser DelUser Change Password DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 56 Network user configuration User Manual Page 30 digital identification s
65. reader and the external contactless smartcard reader If you have one or more contactless smartcard reader devices on your printer you should install the contactless smartcard device driver as in the following and connect EDIsecure DCP 350 printer to your PC 5 2 1 Connect EDIsecure DCP 350 printer to PC When you connect the printer to PC and turn on the printer you can see the Found New Hardware Wizard as shown in Pic 92 then Check No not this time and Click Next to continue Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on pour computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software ves this time only Yes now and every time connect device Click Next to continue Pic 92 Found New Hardware Wizard 5 2 2 Choose the installation method At the window as shown in Pic 93 select Install from a list or specific location and click Next Found New Hardware Wizard This wizard helps you install software for Smart Card Reader USB If pour hardware came with an installation CD 92 or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Click Next to continue Pic 93 Installati
66. references Pause Printing og Pouse printing EE ating Shawne khi prier ke F Linn Prinhes C ffne Le osname Elus printet K De cte this printer Pate rf Set printer pangerti Create Shortcut Delete Derne Properties Pic 32 Install XP printer driver 14 EDisecure DCP350 Properties General Sharing Ports Advanced Color Management Service Model ED zecure DUR 220 Features Color res Paper available Double sided No CRO 54 0 86 0 mm Staple No Speed Unknown Maximum resolution 300 dpi Printing Preferences Print Test Page Pic 33 Install XP printer driver 15 User Manual EDIsecure DCP 350 User Manual 2 3 13 Check EDIsecure DCP350 is generated in Printers and Faxes window 2 3 14 After selecting the icon of ED secure DCP 350 click the right mouse button and select the Properties 2 3 15 Select General tap and click Print Test Page button on the EDIsecure DCP 350 Card Printer Properties window 2 3 16 Printer will start the printing and there will be the window which asks the printing success If the printing is normal click the OK If the printing is abnormal or the printer error is occurred remove the problem refer to Trouble Shooting section and execute test printing again Page 21 digital identification solutions EDIsecure DCP 350 User Manual 2 4 Driver installation Windows Vista 7 Ebi
67. secure DCP 350 Printer Driver Engish sl Driver Install Open User s Manual Pic 34 Install Win7 driver 1 ai User Account Control Program name DDInstall exe Publisher Unknown File origin Network drive vw Show details Change when these notifications appear Pic 35 Install Win7 driver 2 DDInstall EDIsecure DCP350 STEP 1 Checking for previous installations Details This step removes previously installed drivers and could take several minutes Please un plug the card printer from your PC and click Next Pic 36 Install Win7 driver 3 User Manual 2 4 1 Please insert the installation CD 2 4 2 Please choose language and click Driver Install 2 4 3 When User Account Control window is opened click Yes 2 4 4 STEP 1 Please turn off printer if it is connected to PC Please click Next When you click Next older driver will be removed automatically This process will take several minutes to remove older driver You can select the languages by selecting the combo box as shown on the Pic 36 Page 22 digital identification solutions 8 DDInstall EDIsecure DCP350 STEP 2 Installation checks The step prepares your system for driver installation Please click Next Geng JI e i Pic 37 Install Win7 driver 4 FE tall Windows Security Kl Windows can t verif
68. smartcard encoder Sp O User Manual Page 6 digital identification solutions EDIsecure DCP 350 User Manual 1 3 Ribbon cartridge features 1 Ribbon cartridge 2 Take up parts 3 Supply parts 4 Disposable cleaning roller Pic 6 Ribbon cartridge features Ribbon cartridge e Install a ribbon and a disposable cleaning roller provided with the ribbon e This semi permanent ribbon cartridge is a component of the printer Printer does not operate if it is broken or damaged In this case please contact printer reseller Take up amp Supply parts The Ribbon is wrapped to the supply parts as shown in Pic 6 It should be installed as shown in Pic 6 Disposable cleaning roller e It removes dust on the surface of card to improve print quality before the card is printed e It should be changed together with the ribbon e After installing the disposable cleaning roller to the ribbon cartridge peel off the protective film e It is provided with the ribbon User Manual Page 7 digital identification solutions EDIsecure DCP 350 User Manual 1 4 LCD panel display amp button operation The DCP 350 printer can show the real time process status to user Please refer to the LCD display and the button operation LED Button Left Right Left Right Ver X XX l ee l l EE On On Initializing Initializing with the indication of firmware version Initialize INIT Error xx Showing error no
69. the window please check the connection Please refer 2 5 Network Printer Setup Page 23 digital identification solutions EDIsecure DCP 350 User Manual 2 4 8 Please connect a power supply to the printer If your printer is for network please refer 2 5 Network Configuration Ll 2 4 9 Please connect USB cable to the printer If your printer is for network please refer 2 5 Network Configuration 2 4 10 Please turn on the printer Pic 43 Install Win7 driver 10 User Manual Page 24 digital identification solutions Lu DDInstall EDIsecure DCP350 STEP 3 Plug in your card printer Local USB port TCP IP Network port This step installs the printer driver Please plug in amp tum on the card printer and wait until installation has completed Pic 44 Install Win7 driver 11 r fr wy es Hard Devices and Print v 4 Search Devices and Printers Add a device Add a printer See what s printing 4 Devices 4 a Generic Non PnP VMware Virtual VMware VMware WIN 5EDSBTPOB Monitor USB Mouse Virtual S SCSI KO Disk Device 4 Printers and Faxes 3 See what s printing d Set as default printer Leg S e Printing preferences Printer properties EDIsecure DCP350 Create shortcut Troubleshoot Remove device Properties ent s in queue Pic 45 Install Win7 driver 13
70. u can select either horizontal or vertical printing direction To apply your selection click OK 3 2 1 2 Advanced setup Reset Default Values Reset to default Color Correction You can correct gamma for colors You need to use CardPrinterSetup to adjust color densities Resin Black K Processing Set criteria for resin black processing Text to set density criteria for extracting black objects Dot to set density criteria for extracting black dots Threshold to set density criteria on dithering Dithering Degree to set sharpness on dithering Extra Controls Edge Size to set not printed area in case of not using Edge To Edge Eject Card to set if eject a card after printing Sharpening to calibrate image sharpened Flip to set printed direction of image on card Magnetic Strip Encoding Method to set magnetic stripe encoding method for each track Normal to encode on LoCo Card forwards Reverse to encode on LoCo Card backwards Bit to encode on LoCo Card in Bit HiCo Normal to encode on HiCo Card forwards HiCo Reverse to encode on HiCo Card backwards HiCo Bit to encode on HiCo Card in Bit Manual Magnetic Stripe encoding to put in data on magnetic stripe manually Not Use not to use magnetic stripe encoding Encoding and Printing to print after magnetic stripe encoding Encoding Only to encode only Page 35 digital identification solutions me EDIsecure DCP350 Printing Preferences
71. ver for network configuration by USB Please ignore messages related to device installation You can change values of System Management only when you connect a printer by USB Please connect a printer by network to use all of the functions of Netadmin exe Please select a proper printer and click connect Please enter password and click OK Default password Is admin Page 28 digital identification solutions E 7 NetAdmin Card Printer DISO 192 168 0 9 Refresh Disconnect USB port state Rebootmodule Reset to default Upgrade firmware System Management Service Configuration User Configuration Network DHCP Static IP 1 1 Network Mask 5 Gateway 1 1 0 1 Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 53 Dynamic IP configuration 4O NetAdmin Card Printer DISO 192 168 0 9 Refresh Disconnect USB port state I Reboot module Reset to default Upgrade firmware System Management Service Configuration User Configuration Network DHCP Static IP 192 168 0 223 Network Mask 255 255 255 0 Gateway 192 168 0 a 1 Get Configuration Set Configuration DISO is connected OS smart os 2 5 1 4 bin FS smart fs 2 5 1 15 bin Pic 154 Static IP configuration User Manual EDIsecure
72. y the publisher of this driver software gt Don t install this driver software You should check your manufacturer s website for updated driver software for your device Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information v See details Pic 38 Install Win7 driver 5 D DDinstall EDIsecure DCP350 STEP 3 Plug in your card printer e EN Local USB port D TCP IP Network port Details This step installs the printer driver Please plug in amp tum on the card printer and wait until installation has completed Pic 39 Install Win7 driver 6 DDinstall EDIsecure DCP350 STEP 3 Plug in your card printer Please select a card printer Card Printer DISO 192 168 0 42 Pic 40 Install Win7 driver 7 User Manual EDIsecure DCP 350 User Manual 2 4 5 STEP 2 When you click Next the driver installation will be ready 2 4 6 Please click Install this driver software anyway in case Windows Security window comes out 2 4 7 STEP 3 Please click Next if printer is connected to USB only If you want to install the driver for a printer connected to network please select the TCP IP Network port and select the proper printer as shown on the Pic 40 If no printer comes out on

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