DTK-2241 DTH-2242
Contents
1. REGULATORY STATEMENT FCC NOTICE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation You can determine whether the equipment is causing interference by disconnecting it from your computer If the interference stops it was probably caused by the equipment If the equipment does cause interference to radio or television reception you may be able to correct the interference by using one or more of the following measures e Rotate the television or radio antenna until the interference stops e Move the equipment farther away from the television or radio e Plug the equipment and computer into an outlet that is on a different circuit from the television or radio If necessary consult your Wac2. Content Dine fi lt D _ TEEF 3 WARRANTIES AND REMEDIES 3 1 Limited Warranties Wacom warrants that the Software when used in accordance with the Documentation and the terms and conditions of this Agreement will materially perform in accordance with the Documentation for a period of two 2 years from the date the Software is first installed or activated by You Warranty Period In the event that the Software does not comply with the foregoing warranty during such Warranty Period then Wacom shall correct such non compliance by repairing or replacing the Software at no additional charge to You If repairing or replacing the Software is impossible or disproportionate or cannot be completed within reasonable time or inconvenience You shall be entitled to either require appropriate reduction of any fees paid or have the Agreement rescinded The Software is not fault tolerant and is not designed permitted or intended for uses related to high risk activities No Oral or written information or advice provided by Wacom its agents or any distributors or retailers of the Product will create any warranty or in any way increase the scope of the warranties expressly provided by Wacom under this Agreement This paragraph states the entire liability and obligation of Wacom and Your sole and exclusive remedy in the event that the Software does not comply with the foregoing warranty Wacom does not warrant that a the Software will meet You
3. NOT FOR BUSINESS TRADE OR PROFESSIONAL PUPROSES THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU BASED ON THE APPLICABLE LAWS OF THE JURISDICTION IN WHICH YOU RESIDE cot EE 26 cn TREES 4 TERMINATION This Agreement is effective until terminated Additionally Your rights and licenses under this Agreement will automatically terminate and cease to be effective without any notice or action by Wacom in the event that You fail to comply with any terms of this Agreement Upon termination of this Agreement You will cease all use of the Software and permanently delete and make unrecoverable the Software including Your back up copy and all Documentation from Your computer or similar device on which it was installed Upon any termination of this Agreement Sections 1 2 2 2 4 3 2 4 and 5 will survive 5 GENERAL TERMS 5 1 Law This Agreement and all matters arising out of or relating to this Agreement will be governed by the internal laws of Japan without giving effect to any choice of law rule This Agreement will not be governed by the United Nations Convention on Contracts for the International Sales of Goods the application of which is expressly excluded In the event of any controversy claim or dispute between the parties arising out of or relating to this Agreement such controversy claim or dispute may be tried solely in the Tokyo District Court located in Japan and Wacom and You each hereby irrevocably consent to the juris
4. hands Ignoring this warning may result in electrical shock or product malfunction Do not insert foreign material into the USB port video connector ports or any other opening of the product If a metal object or foreign material is inserted into a port or other opening of the product it may cause product malfunction fire or electrical shock CAUTION Do not connect or disconnect the video or power cables while the product or your computer is turned on this may damage the display or computer video card In this case Wacom shall have no responsibility to repair or replace the product The product is for use with a DVI or VGA video card Using an inappropriate video card may damage the product Do not block the rear panel ventilation holes this may overheat and damage the product Provide adequate ventilation to the product and the AC adapter Poor ventilation may cause them to overheat or malfunction and shorten the life of the product When not using the product for long periods of time unplug the power adapter from the AC outlet To protect the health of your eyes when using the product e When using the product only use it in a well lit room and view the display from a suitable distance e Take regular breaks when using the product for extended periods of time W Content ens iean Contents Take care of the LCD display Do not push down forcibly with the pen on the LCD display Pushing down forcibly on the displ
5. prior written consent of Wacom which shall not be unreasonably withheld However You may make a one time permanent transfer of all of Your rights under this Agreement to another party in connection with Your transfer of the Product if all of the following conditions have been met a the transfer includes all components and parts of the Product all printed materials any other warranties applicable to the Product and all of Your rights and obligations under this Agreement b You do not retain any copies of the Software on any media or computer and c the party receiving the Software reads understands and agrees to accept the terms of this Agreement Any transfer assignment or delegation of any of Your rights or obligations under this Agreement in violation of this paragraph is void and of no effect 2 4 Ownership Wacom and its licensors will retain all right title and interest in and to the Software including all patent copyright trademark trade secret and any other intellectual property or industrial rights in and to the Software and any improvements updates and derivative works thereof Wacom reserves all rights and interests in and to the Software You do not acquire any other rights express or implied in the Software other than those rights expressly granted under this Agreement 2 5 No Support Wacom has no obligation to provide technical support maintenance upgrades modifications or new releases under this Agreement
6. voltage Output voltage PEN Pen tip travel Physical dimensions L x D Weight Contents Electro magnetic resonance technology 479 2 x 271 3 mm 0 01 mm point 2540 Ipi Center 0 5 mm Edge area 1 20 mm from edge of display area 2 0 mm Edge area 2 3 mm from edge of display area 4 0 mm 40 degrees 5 mm 0 2 in or more center 133 points sec USB 100 to 240 V AC 50 60 Hz 12 VDC 1 0 mm 0 04 in max 156 5 x 13 4 mm 6 17 x 0 528 in 16 g 0 564 oz approximate taap Contents DTH 2242 GENERAL SPECIFICATIONS Dimensions W x H x D Weight Input voltage Power consumption with AC adapter Power management USB hub Cover plate Operating temperature and humidity Storage temperature and humidity Contents 381 32 x 566 x 235 58 mm excluding the stand 6 55 kg 12VDC 45 W max 0 5 W or less in sleep modes USB non connected 0 5 W or less in OFF mode VESA DPMS Integrated USBv2 0 powered HUB with two external ports 500mA AG etched glass tempered glass 5 C to 40 C humidity 30 to 80 non condensing 20 C to 60 C humidity 30 to 90 non condensing maximum storage humidity is 38 ata temperature of 60 degrees C and maximum storage temperature is 42 degrees C at a humidity of 90 aap Contents DISPLAY Display panel Screen size Aspect ratio Number of pixels Input video connector Input video signal Output video connecto
7. 17 Industry Canada Canada only 17 CE declaration 18 License and Warranties 19 Tablet driver software end user license agreement Worldwide except for Europe Africa and Middle East 19 Tablet driver software end user license agreement Europe Middle East and Africa 24 Limited warranty U S A and Canada 29 Limited warranty Central America South America and the Caribbean 31 Limited warranty Europe Africa and Middle East 33 taap Contents PRECAUTIONS PRECAUTIONS ON USE AND HANDLING To ensure the safe operation of the product be sure to follow all instructions cautions and warnings found within this manual Failure to do so could cause damage to the product damage to your computer or loss of data Failure to do so could also void your warranty in which case Wacom shall have no responsibility to repair or replace the product PHYSICAL LOCATION WARNING The product should be used in normal office environments It may be used also as a center console in climate controlled environments The product was tested by Wacom for usage in a normal office environment only and there was no testing for compatibility in medical and military application areas The interactive pen display is neither waterproofed nor explosion resistant It serves and can be used solely as a passive display and input device In all applications that are not designated for its sole usage no testing has been done on the functionality and possib
8. Agreement is effective until terminated Additionally Your rights and licenses under this Agreement will automatically terminate and cease to be effective without any notice or action by Wacom in the event that You fail to comply with any terms of this Agreement Upon termination of this Agreement You will cease all use of the Software and permanently delete and make unrecoverable the Software including Your back up copy and all Documentation from Your computer or similar device on which it was installed Upon any termination of this Agreement Sections 1 2 2 2 4 3 2 4 and 5 will survive 5 GENERAL TERMS 5 1 Law This Agreement and all matters arising out of or relating to this Agreement will be governed by the internal laws of Japan without giving effect to any choice of law rule This Agreement will not be governed by the United Nations Convention on Contracts for the International Sales of Goods the application of which is expressly excluded In the event of any controversy claim or dispute between the parties arising out of or relating to this Agreement such controversy claim or dispute may be tried solely in the Tokyo District Court located in Japan and Wacom and You each hereby irrevocably consent to the jurisdiction and venue of such court 5 2 Limitation of Liability In no event will either party be liable for any and all indirect incidental special consequential or punitive damages or damages for loss of profits reven
9. Contents DIK 2241 DTH 2242 Important Product Information Precautions Product Specifications Disposal and Recycling Information Regulatory Statement License and Warranties Wo COM Contents Ka D 3 Contents DTK 2241 DTH 2242 Important Product Information Version 0 1 A1013 Copyright Wacom Co Ltd 2013 All rights reserved No part of this manual may be reproduced except for your express personal use Wacom reserves the right to revise this publication without obligation to provide notification of such changes Wacom does its best to provide current and accurate information in this manual However Wacom reserves the right to change any specifications and product configurations at its discretion without prior notice and without obligation to include such changes in this manual The above year indicates when this manual was prepared However the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product Wacom is a registered trademark of Wacom Co Ltd co ECEE 2 Contents CONTENTS Precautions Precautions on use and handling Physical location Environment Usage Handling Product Specifications DTK 2241 DTH 2242 Disposal and Recycling Information EU RoHS Turkey RoHS EU disposal information WEEE United States E waste Program Contents apr BR BR A 10 13 16 16 16 16 16 Regulatory Statement 17 FCC notice
10. Inquiry form http www wacom com productsupport email cfm Should you have any questions about this Agreement or if you desire to contact Wacom for any reason please contact in writing Wacom Technology Corporation 1311 SE Cardinal Court Vancouver Washington 98683 U S A cot t a a 30 _ TEKES LIMITED WARRANTY CENTRAL AMERICA SOUTH AMERICA AND THE CARIBBEAN Wacom warrants the product to the original consumer purchaser except for the Software and consumable items such as the battery pen cartridges tablet surface sheet and nibs to be free from defects in materials and workmanship under normal use and service for a period of three 3 years from the date of original retail purchase as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase The Software is licensed as is Wacom makes no warranty with respect to its quality or performance Wacom cannot guarantee you uninterrupted service or the correction of any errors Upon discovery of a defect in the product except in the Software within the Warranty Period you should contact Wacom Technical Support via telephone email or fax to obtain an RMA Return Merchandise Authorization number and instructions for shipping the product to a service location designated by Wacom You should send the product shipping charges prepaid to the designated service location accompanied by the return authorization number your name address and
11. Maximum report rate Communication interface POWER ADAPTER Input voltage Output voltage MULTI FINGER TOUCH Technology type Active area Resolution Accuracy Maximum report rate PEN Pen tip travel Physical dimensions L x D Weight Contents Electro magnetic resonance technology 479 2 x 271 3 mm 0 01 mm point 2540 Ipi Center 0 5 mm Edge area 1 20 mm from edge of display area 2 0 mm Edge area 2 3 mm from edge of display area 4 0 mm 40 degrees 5 mm 0 2 in or more center 133 points sec USB 100 to 240 V AC 50 60 Hz 12 VDC Projected capacitive 475 2 x 267 3 mm 0 1 pmm 254 Ipi 1 mm center 100 point sec 1 0 mm 0 04 in max 156 5 x 13 4 mm 6 17 x 0 528 in 16 g 0 564 oz approximate aap Contents DISPOSAL AND RECYCLING INFORMATION EU ROHS Wacom products comply with the European Union RoHS Directive 2002 95 EC RoHS Directive TURKEY ROHS Turkiye Cumhuriyeti EEE Y netmeligine Uygundur EU DISPOSAL INFORMATION WEEE Reuse recycling and recovery You are urged to recycle this product when replacing et it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region By doing this you can help improve the environment of your community as well as minimize the potential negative effects created should any hazardous substance that may possi
12. ON OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF WACOM S EXPRESS WARRANTY SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU In the event that any of the above limitations are held unenforceable Wacom s liability for any damages to you or any party shall not exceed the purchase price you paid regardless of the form of any claim This Limited Warranty is governed by the laws of the United States of America and the state of Washington This Limited Warranty is valid for and only applies to products purchased and used inside the United States and its territories or possessions or Canada WARRANTY SERVICE To obtain Warranty service within the U S or Canada contact Wacom Customer Care Center Phone 1 360 896 9833 Email
13. SUCH INFORMATION OR ADVICE THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY onns EE 31 cn TEET WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF WACOM S EXPRESS WARRANTY SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU In the event that any of the above limitations are held unenforceable Wacom s liability for any damages to you or any party shall not exceed the purchase price you paid regardless of the form of any claim This Limited Warranty is governed by the laws of the United States of America and the state of Washington This Limited Warranty is valid for and only applies to products purchased and used ins
14. affect the operation of the product and cause malfunctions If this happens place the interfering devices to the side or further away from the product To avoid permanently discoloring or altering the surface of your work area periodically move the product to another part of the surface Handle the display stand carefully When lifting the stand hold the body of the stand Do not use excessive force when opening or closing the stand co ECEE 9 Contents PRODUCT SPECIFICATIONS DTK 2241 GENERAL SPECIFICATIONS Dimensions W x H x D 381 32 x 566 x 235 58 mm excluding the stand Weight 6 43 kg Input voltage 12VDC Power consumption with AC adapter 45 W max 0 5 W or less in sleep modes USB non connected 0 5 W or less in OFF mode Power management VESA DPMS USB hub Integrated USBv2 0 powered HUB with two external ports 500mA Cover plate AG etched glass tempered glass Operating temperature and humidity 5 C to 40 C humidity 30 to 80 non condensing Storage temperature and humidity 20 C to 60 C humidity 30 to 90 non condensing maximum storage humidity is 38 ata temperature of 60 degrees C and maximum storage temperature is 42 degrees C at a humidity of 90 ct ECEE 10 Contents DISPLAY Display panel Screen size Aspect ratio Number of pixels Input video connector Input video signal Output video connector Output video signal Supported resolution White luminance u
15. ay may cause ripple like striped patterns to temporarily appear on the display the ripples disappear when you stop pushing down with the pen The following conditions are characteristics of LCD displays and do not indicate damage or malfunction to the product e Depending on the displayed contents uneven brightness may be produced e Depending on the displayed contents a small portion of lit and unlit lines or red or blue dots may be visible e When displaying objects with delicate patterns flicker or striped patterns may be produced e After displaying the same still image for an extended period of time a residual image may be produced Residual images will gradually disappear over time e Changes to the condition of the back light over the period of using the display will gradually affect the condition of the display e Depending on the angle from which the display is viewed the colors and hues may appear changed HANDLING WARNING High Voltage Do not open or disassemble the product There is a risk of electrical shock when the casing is open Opening the case will void your warranty and Wacom shall have no responsibility to repair or replace the product Ensure that cabling or other objects do not get entangled in the moving parts of the stand Do not place the product on any wet surface or table The rubber pads of the stand may slip allowing the product to fall When moving the product ensure all cables are fully d
16. ble laws and regulations including export laws and local laws of the country or region in which You reside or use the Software Without limiting the generality of the foregoing You will not and You will require Your representatives not to export direct or transfer the Software or any direct product thereof to any destination person or entity restricted or prohibited by the applicable law 5 5 Entire Agreement General This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or representations written or oral concerning the subject matter of this Agreement This does not and shall not be construed to create any partnership joint venture employer employee agency or franchisor franchisee relationship between You and Wacom Any heading caption or section title contained herein is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof The waiver by either party of any default or breach of this Agreement may only be made in writing and will not constitute a waiver of any other or subsequent default or breach cn EE 23 _ iean TABLET DRIVER SOFTWARE END USER LICENSE AGREEMENT EUROPE MIDDLE EAST AND AFRICA This End User License Agreement this Agreement is between you both the individual installing the Software and any single legal entity on behalf of which such individual is acting You or Your a
17. bligation and entire liability under this warranty shall be at Wacom s option either the repair or replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period provided however that you are responsible for i the cost of transportation of the product to the designated service location and ii any loss or damage to the product resulting from such transportation Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident abuse misuse negligence or unauthorized modification or repair or if it has been handled or stored other than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall not be construed as an express warranty that the product will conform or comply with your requirements EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE THERE ARE NO OTHER WARRANTIES MADE BY WACOM ON THIS PRODUCT NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM ITS DEALERS DISTRIBUTORS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE onns EE 29 cn TEKES WACOM LIMITS THE DURATI
18. bly be present within waste material reach the environment during the disposal process Within the European Union users are required not to dispose of Waste Electrical and Electronic Equipment WEEE as unsorted municipal waste according to the Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 or the corresponding local laws of the Member States Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product Wacom products are subject to the Directive 2002 96 EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region HG LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS The DTK 2241 DTH 2242 pen display has a backlight which contains mercury HG Be sure to dispose of it properly and to manage any disposal of this unit in accordance with your local ordinances and laws UNITED STATES E WASTE PROGRAM Wacom Technology as a manufacturer of electronic monitors is subject to and fully compliant with eWaste legislation in various states For more information on the collection sites and statewide eWaste recycling programs in the United States please visit http Awww wacom com eWaste or call 1 800 922 6613 co ECEE 16 Contents
19. carious agents if a material contractual obligation has been culpably breached in a manner jeopardising the purpose of the contract or the damage is due to intentional acts or omissions or gross negligence A material contractual obligation is an obligation which is essential to the proper performance of the contract on which the other party will typically rely In case that the culpable infringement of such a material contractual obligation is not due to intention or gross negligence the liability of a party shall be limited to such damages being typical for the contract and which were reasonably foreseeable at the time of the closure of the contract Where these Terms and Conditions preclude or limit liability this also applies to the personal liability of the executive officers of the party concerned its employees agents and subcontractors The provisions of the product liability law Produkthaftungsgesetz remain unaffected If when a claim made under this warranty is checked it emerges that it is outside the permitted time period or is not covered by the warranty or that the product is not defective the customer will reimburse WACOM for associated costs This limited warranty shall apply if the registered office of the vendor is situated in the EU or Iceland Norway Jersey Switzerland Russia the Ukraine Croatia Serbia Tunisia Turkey Syria Lebanon Jordan Israel Egypt the United Arab Emirates Iran or South Africa This warranty
20. diction and venue of such courts 5 2 Limitation of Liability In no event will either party be liable for any indirect incidental special consequential or punitive damages or damages for loss of profits revenue business savings data use or cost of substitute procurement incurred by either party or any third party whether in an action in contract or tort even if the other party has been advised of the possibility of such damages or if such damages are foreseeable In no event will Wacom s liability for damages hereunder exceed the amounts actually paid by You for the Product The parties acknowledge that the limitations of liability in this Section 5 2 and in the other provisions of this Agreement and the allocation of risk herein are an essential element of the bargain between the parties without which Wacom would not have entered into this Agreement Wacom s pricing of the Products reflects this allocation of risk and the limitation of liability specified herein Notwithstanding the above nothing in this Agreement limits Wacom s liability to You in the event of i death or personal injury to the extent resulting directly from Wacom s negligence or that of its employees or agents or ii any fraudulent act or omission of Wacom or that of its employees or agents or iii to the extent arising out of any willful or grossly negligent misconduct on the part of Wacom co ECEE 27 cn EET 5 3 Severability If any provision of t
21. eturned immediately to the place of purchase in its original packaging together with your name address and telephone number a description of the problem and a copy of the original receipt The customer shall be liable for any possible damage or loss of the product during transit to the place of purchase for this purpose WACOM s sole obligation and entire liability under this warranty shall be at WACOM s option either the repair or the replacement of the product or parts thereof that prove defective and that were returned within the applicable warranty period WACOM does not warrant to repair or replace the product if a the damage to the product results from accident misuse improper use negligence or unauthorised alteration or repair b the product was not handled or stored according to the instructions provided by WACOM c the damage resulted from normal wear and tear of product parts or d the serial number affixed by WACOM has been removed or rendered unintelligible Any descriptions drawings specifications samples models notifications or similar material provided in connection with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils your requirements The warranty guaranteed by law remains unaffected You can claim defects of the product in accordance with the relevant legal provisions co ECEE 33 Contents WACOM shall only be liable for itself and its vi
22. he cable connectors this may damage the product or cabling Do not store the product on a surface that would excessively bend or crimp the cable If your product has a coated surface a worn pen nib that is sharp or angular may cause damage Replace the pen tip if necessary Do not use any organic solvent e g alcohol or even mild detergent to clean the display screen Use of these cleaners can damage the display screen Damage of this kind is not covered by the manufacturer s warranty e Before cleaning always disconnect the product from the AC power source e To clean the display screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet e To clean the pen display casing the display stand or the pen use a soft cloth slightly dampened with water Always disconnect the product from the AC power source if it appears to be malfunctioning or has been dropped or damaged in any way Touching the same part of your body to the product LCD panels and other areas for extended periods of time may cause low temperature burns Avoid touching the product with the same part of your body for extended periods of time Content ot taa Contents Do not place metallic objects on the product when using the product Doing so may cause malfunction or damage to the product Placing other tablets or other devices near the product may
23. his Agreement is held to be illegal invalid or otherwise unenforceable such provision will be enforced to the extent possible consistent with the stated intention of the parties or if incapable of such enforcement will be deemed to be severed and deleted from this Agreement while the remainder of this Agreement will continue in full force and effect 5 4 Compliance with Laws You will comply fully with all applicable laws and regulations including export laws and local laws of the country or region in which You reside or use the Software Without limiting the generality of the foregoing You will not and You will require Your representatives not to export direct or transfer the Software or any direct product thereof to any destination person or entity restricted or prohibited by the applicable law 5 5 Entire Agreement General This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or representations written or oral concerning the subject matter of this Agreement This does not and shall not be construed to create any partnership joint venture employer employee agency or franchisor franchisee relationship between You and Wacom Any heading caption or section title contained herein is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof The waiver by either party of any default or breach of this Agreement ma
24. ide Central America South America or the Caribbean WARRANTY SERVICE To obtain Warranty service within Central America South America or the Caribbean contact your local dealer or distributor Wacom Customer Care Center Spanish http www wacom com sp productsupport email cfm Portuguese http www wacom com pr productsupport email cfm Should you have any questions about this Agreement or if you desire to contact Wacom for any reason please contact in writing Wacom Technology Corporation 1311 SE Cardinal Court Vancouver Washington 98683 U S A co ECEE 32 cn TEES LIMITED WARRANTY EUROPE AFRICA AND MIDDLE EAST WACOM warrants to you as the initial purchaser hereinafter referred to as you or the customer that the product hardware will remain free from defects in materials and workmanship under normal use and service for a warranty period of THREE 3 YEARS commencing from the purchase date and provided that the product was unused at the time of purchase Defects in wear parts e g pen nibs tablet surfaces and batteries resulting from normal wear and tear are exempt from the warranty Furthermore WACOM warrants that the data carriers delivered with the product are free from defects in materials and workmanship under normal use for a period of SIX 6 MONTHS from the date of purchase If during the applicable warranty period the product excluding any software is discovered to be defective it should be r
25. is subject to German law However the applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded The city of Krefeld Germany is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from the formation handling or termination of the contractual relationship provided that the customer is a trader a legal entity or fund under public law The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany The jurisdiction agreement shall not apply if due to legal provisions a different sole place of jurisdiction must be established for the case Furthermore WACOM is authorised to file a lawsuit against the headquarters of the customer Should one of the provisions of this limited warranty be or become void the validity of the other provisions shall not be affected in full or in part Should a provision be invalid the legally permissible regulation most closely resembling the invalid regulation shall apply in its place If you have any questions about this agreement or would like to contact WACOM for another reason please write to us at this address WACOM Europe GmbH Europark Fichtenhain AQ 47807 Krefeld GERMANY 2013 Wacom Co Ltd All rights reserved Wo CO m Contents K 34
26. isconnected from the power outlet computer and other areas Appropriately bundle the cables to ensure they do not hang free and create a hazard Tripping over loose cables can cause physical damage or personal injury Do not place the product on any unsteady surface or table Do not place it on slanted areas unstable areas or areas where vibration is present Physical damage or personal injury may result if the product falls from an unsuitable surface D Content ens TEES Contents Do not sit on or hang from the table or other surface where the product is placed The product may fall and cause physical damage or personal injury Take extra care where children are present The product has been specifically designed for use when mounted on the display stand However some specialized applications such as the use of a VESA mounting fixture may require removal of the pen display from the stand If it becomes necessary to remove the pen display from the stand see the appropriate instructions in the user s manual of the product If the LCD screen has been damaged DO NOT touch any liquid that may be leaking from it this liquid is an irritant In case of contact with skin eyes or mouth rinse immediately with running water for at least 15 minutes If contact is made with the eyes or mouth consult a physician Choking hazard Prevent children from swallowing the pen tip or side switch The pen tip or side switch may accidental
27. le malfunctions of the interactive pen display The adoption of the interactive pen display in application areas other than normal office environments is at the user s risk ENVIRONMENT CAUTION Temperature and humidity e Operating temperature and humidity 5 C to 40 C 30 to 80 RH e Storage temperature and humidity 20 C to 60 C 30 to 90 RH Do not use or store the product where e Temperature changes are severe or exceed specifications e g outdoors or inside a vehicle e The pen display the pen and the display stand are exposed to direct sunlight or heat from an appliance or are exposed to water or any other kind of liquid Do not use the product in a dusty environment this may damage it Content ot EEZ Contents USAGE WARNING Only use a power adapter specified for use with the product If a different type of power adapter is used the product will not work properly or may be damaged Using a different type of power adapter also has the potential to result in fire Use of a different power adapter will void your warranty Regularly remove dust build up from the power plug The addition of moisture etc to accumulated dust may create a fire hazard Do not damage forcibly bend or bundle the power cord Do not place heavy objects on the cord or expose it to excessive heat Ignoring this warning may result in fire electrical shock or product failure Do not connect or disconnect the power adapter with wet
28. ly be pulled out if children are biting on them Prevent children from playing with any packing materials or wrapping as a choking or suffocation hazard may exist Refrain from using the product during thunder or electrical storms Disconnect the product also from the AC power source during such weather Using the product during thunder or electrical storms may cause product malfunction fire or electrical shock co ECEE 7 Contents CAUTION Do not disassemble the pen This may cause the device to malfunction In this case Wacom shall have no responsibility to repair or replace the pen Do not strike hard objects with the pen such as repeatedly tapping the pen against a desk surface Doing so may cause damage to the pen Do not apply excessive pressure or stress to the pen tip cap or side switch This may cause failure or malfunction Only use a replacement pen tip nib specified for the pen by Wacom Do not scratch the display screen Avoid placing sharp objects on the display screen surface Avoid intensive shock or vibration to the product the display stand or the pen Hitting or dropping the product may damage the display screen or other components Do not put heavy objects on the product or push against it with a strong force this may damage the display screen or break the display stand mechanism Do not place heavy articles on the cabling of the product repeatedly bend the cables sharply or apply heavy stress to t
29. nd Wacom Co Ltd 2 510 1 Toyonodai Kazo shi Saitama 349 1148 Japan Wacom IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS AGREEMENT BY CLICKING THE I ACCEPT BUTTON OR USING OR INSTALLING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS AGREEMENT IF YOU DO NOT AGREE WITH ALL THE TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE BOUND BY THIS AGREEMENT PLEASE CLICK THE I DO NOT ACCEPT BUTTON IF YOU DO NOT ACCEPT THIS AGREEMENT YOU WILL NOT HAVE THE RIGHT TO USE OR ACCESS THE SOFTWARE 1 DEFINITIONS 1 1 Documentation means the user guides and manuals for installation and use of the Software 1 2 Product means the Wacom Tablet hardware with which the Software has been provided to You 1 3 Software means the Tablet Driver software and Documentation provided to You with the Product and any updates to either of the foregoing provided by Wacom to You under this Agreement 2 SOFTWARE LICENSE 2 1 Limited License Subject to the terms and conditions of this Agreement Wacom hereby grants to You a limited non exclusive license to a use and install a single copy of the Software in machine readable form only on a single computer or other similar device solely in conjunction with the Product b use the Documentation provided with the Software in support of Your authorized use of the Software and c to make a single back up copy of the Software to be used solely for back up purposes provided that all t
30. niformity Pixel pitch Viewing angles at contrast ratio 10 1 gt 10 horizontal vertical Display colors Contrast ratio Response time Tr Tf Luminance OSD manual control Plug and Play LCD quality Contents a Si active matrix TFT LCD h IPS 21 5 inches 495 6 x 292 2 mm 16 9 1920 x 1080 DVI I 29 pin DVI 1 0 compliance Analog RGB DVI I 29 pin DVI 1 0 compliance Analog RGB 1920 x 1080 1680 x 1050 1366 x 768 1280 x 1024 1024 x 768 1280 x 800 800 x 600 640 x 480 pixels 75 min 0 2475 H x 0 2475 V mm 0 009 x 0 009 in 178 89 89 178 89 89 typ 16 777 216 colors 900 1 typ 600 1 min 14 ms typ 210 cd m typ 200 cd m min Brightness contrast pitch phase vertical position horizontal position transparency auto adjust language back light menu position color temperature 9300K 6500K 5000K User Direct DDC CI Each LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect TFT display Wacom does not allow any pixel to be always white A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum This does not mean the display is defective aap Contents PEN TABLET Reading technology Active area Resolution Accuracy Pen tilt range Reading height Maximum report rate Communication interface POWER ADAPTER Input
31. of Wacom which shall not be unreasonably withheld However You may make a one time permanent transfer of all of Your rights under this Agreement to another party in conjunction with Your transfer of the Product if all of the following conditions have been met a the transfer includes all components and parts of the Product all printed materials any other warranties applicable to the Product and all of Your rights and obligations under this Agreement b You do not retain any copies of the Software on any media or computer and c the party receiving the Software reads understands and agrees to accept the terms of this Agreement Any transfer assignment or delegation of any of Your rights or obligations under this Agreement in violation of this paragraph is void and of no effect 2 4 Ownership Wacom and its licensors will retain all right title and interest in and to the Software including all patent copyright trademark trade secret and any other intellectual property or industrial rights in and to the Software and any improvements updates and derivative works thereof Wacom reserves all rights and interests in and to the Software You do not acquire any other rights express or implied in the Software other than those rights expressly granted under this Agreement 2 5 No Support Wacom has no obligation to provide technical support maintenance upgrades modifications or new releases under this Agreement Content Dine fi l
32. om dealer or an experienced radio television technician for help Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product INDUSTRY CANADA CANADA ONLY Industry Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Content Dine fi lt D Contents CE DECLARATION The DTK 2241 DTH 2242 interactive pen displays have been tested and found to comply with the following harmonized European Norms e EN 50022 2010 Class B e EN 61000 3 2 2006 A1 2009 A2 2009 e EN 61000 3 3 2008 e EN 50024 2010 e EC61000 4 2 2008 e EC61000 4 3 2010 e EC61000 4 4 2011 Ed 2 e IEC61000 4 5 2005 e EC61000 4 6 2008 e IEC61000 4 8 2009 e EC61000 4 11 2004 Based on the results of these tests Wacom declares that the above mentioned devices conform to EMC Directive 2004 108 EC and to ErP Directive 2009 125 EC The device must be installed and operated always in strict accordance with the instructions given in this handbook Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this declaration Content Dine fi lt D Contents LICENSE AND WARRANTIES TABLET DRIVER SOFTWARE END USER LICENSE AGREEMENT WORLDWIDE EXCEPT FOR EUROPE AFRICA AND MIDDLE EAST This End User License Agreement this Agreement is between you both the individual installing the Soft
33. pted or error free This Agreement contains no warranties from Wacom for the Products which are subject to Wacom s standard hardware warranty if any applicable thereto Wacom will have no warranty obligations under this paragraph if such non compliance is caused by unauthorized use of the Software abuse misuse alteration neglect or accidental damage of the Software or any repair or modification of the Software not performed by Wacom Replacement or repair of Software does not extend its warranty period beyond the original Warranty Period 3 2 Disclaimers Other than for the express warranties contained in this Agreement WACOM MAKES NO AND HEREBY DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND WITH RESPECT TO THE SOFTWARE TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW WACOM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND EXPRESS OR IMPLIED WITH RESPECT TO THE SOFTWARE INCLUDING WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY ACCURACY TITLE AND NON INFRINGEMENT OF THIRD PARTIES RIGHTS AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE IF YOU ARE A CONSUMER A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND NOT FOR BUSINESS TRADE OR PROFESSIONAL PUPROSES THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU BASED ON THE APPLICABLE LAWS OF THE JURISDICTION IN WHICH YOU RESIDE co ECEE 21 _ TEEF 4 TERMINATION This
34. r Output video signal Supported resolution White luminance uniformity Pixel pitch Viewing angles at contrast ratio 10 1 gt 10 horizontal vertical Display colors Contrast ratio Response time Tr Tf Luminance OSD manual control Plug and Play LCD quality Contents a Si active matrix TFT LCD h IPS 21 5 inches 495 6 x 292 2 mm 16 9 1920 x 1080 DVI I 29 pin DVI 1 0 compliance Analog RGB DVI I 29 pin DVI 1 0 compliance Analog RGB 1920 x 1080 1680 x 1050 1366 x 768 1280 x 1024 1024 x 768 1280 x 800 800 x 600 640 x 480 pixels 75 min 0 2475 H x 0 2475 V mm 0 009 x 0 009 in 178 89 89 178 89 89 typ 16 777 216 colors 900 1 typ 600 1 min 14 ms typ 210 cd m typ 200 cd m min Brightness contrast pitch phase vertical position horizontal position transparency auto adjust language back light menu position color temperature 9300K 6500K 5000K User Direct DDC CI Each LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect TFT display Wacom does not allow any pixel to be always white A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum This does not mean the display is defective taap Contents PEN TABLET Reading technology Active area Resolution Accuracy Pen tilt range Reading height
35. r requirements b the Software will be compatible with or operate on the computer or other device on which You install it or c defects in the Software will be corrected or that the operation of the Software will be uninterrupted or error free This Agreement contains no warranties from Wacom for the hardware components of the Products which are subject to Wacom s standard hardware warranty if any applicable thereto Wacom will have no warranty obligations under paragraph if such non compliance is caused by unauthorized use of the Software abuse misuse alteration neglect or accidental damage of the Software or any repair or modification of the Software not performed by Wacom Replacement or repair of Software does not extend its warranty period beyond the original Warranty Period 3 2 Disclaimers Other than for the express warranties contained in this Agreement WACOM MAKES NO AND HEREBY DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND WITH RESPECT TO THE SOFTWARE TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW WACOM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND EXPRESS OR IMPLIED WITH RESPECT TO THE SOFTWARE INCLUDING WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY ACCURACY TITLE AND NON INFRINGEMENT AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE IF YOU ARE A CONSUMER A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND
36. rademark copyright and other proprietary and restricted rights notices legends and symbols included in the original version of the Software are reproduced on such back up copy cot KEE 24 cn TEES 2 2 Restrictions You will not copy or use the Software including the Documentation except as expressly permitted by this Agreement or for disaster recovery program error verification and back up purposes You will not modify translate distribute create derivative works based on pledge relicense sublicense loan rent or lease the Software or use the Software for third party training commercial time sharing or service bureau use You will not and will not permit any third party to reverse engineer disassemble or decompile the Software or attempt to determine any source code algorithms methods or techniques used or embodied in the Software except as and to the extent expressly permitted by applicable law despite this restriction You will not use the Software as a stand alone software or in conjunction with third party products but may use the Software only in conjunction with the Product You will not remove or alter any trademark copyright or other proprietary and restricted rights notices legends and symbols appearing in or on the Software 2 3 No Assignment One Time Transfer You will not transfer assign or delegate any of Your rights or obligations under this Agreement by operation of law or otherwise without the
37. single back up copy of the Software to be used solely for back up purposes provided that all trademark copyright and other proprietary and restricted rights notices legends and symbols included in the original version of the Software are reproduced on such back up copy cot EE 19 cn TEEF 2 2 Restrictions You will not copy or use the Software including the Documentation except as expressly permitted by this Agreement You will not modify translate distribute create derivative works based on pledge relicense sublicense loan rent or lease the Software or use the Software for third party training commercial time sharing or service bureau use You will not and will not permit any third party to reverse engineer disassemble or decompile the Software or attempt to determine any source code algorithms methods or techniques used or embodied in the Software except to the extent expressly permitted by applicable law You will not use the Software as a stand alone software or in conjunction with third party products but may be used only in conjunction with the Product You will not remove or alter any trademark copyright or other proprietary and restricted rights notices legends and symbols appearing in or on the Software 2 3 No Assignment One Time Transfer You will not transfer assign or delegate any of Your rights or obligations under this Agreement by operation of law or otherwise without the prior written consent
38. t D cn TEES 3 WARRANTIES AND REMEDIES 3 1 Limited Warranties Wacom warrants that the Software when used in accordance with the Documentation and the terms and conditions of this Agreement will materially perform in accordance with the Documentation for a period of ninety 90 days from the date the Software is first installed or activated by You Warranty Period In the event that the Software does not comply with the foregoing warranty during such Warranty Period then Wacom shall make commercially reasonable efforts to correct such non compliance by repairing or replacing the Software at no additional charge to You The Software is not fault tolerant and is not designed permitted or intended for uses related to high risk activities No oral or written information or advice provided by Wacom its agents or any distributors or retailers of the Product will create any warranty or in any way increase the scope of the warranties expressly provided by Wacom under this Agreement This paragraph states the entire liability and obligation of Wacom and Your sole and exclusive remedy in the event that the Software does not comply with the foregoing warranty Wacom does not warrant that a the Software will meet Your requirements b the Software will be compatible with or operate on the computer or other device on which You install it or c defects in the Software will be corrected or that the operation of the Software will be uninterru
39. telephone number proof of purchase date and a description of the defect Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom Wacom s sole obligation and entire liability under this warranty shall be at Wacom s option either the repair or replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period provided however that you are responsible for i the cost of transportation of the product to the designated service location and ii any loss or damage to the product resulting from such transportation Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident abuse misuse negligence or unauthorized modification or repair or if it has been handled or stored other than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall not be construed as an express warranty that the product will conform or comply with your requirements EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE THERE ARE NO OTHER WARRANTIES MADE BY WACOM ON THIS PRODUCT NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM ITS DEALERS DISTRIBUTORS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY AND YOU MAY NOT RELY ON ANY
40. ue business savings data use or cost of substitute procurement incurred by either party or any third party whether in an action in contract or tort even if the other party has been advised of the possibility of such damages or if such damages are foreseeable The parties acknowledge that the limitations of liability in this Section 5 2 and in the other provisions of this Agreement and the allocation of risk herein are an essential element of the bargain between the parties without which Wacom would not have entered into this Agreement Wacom s pricing of the Products reflects this allocation of risk and the limitation of liability specified herein Wacom s liability under this Agreement or in any way related to the Software shall not exceed the amounts actually paid by you for the Product You are required to keep the invoice or any other documents which prove the amount you actually paid for the Product Notwithstanding the above nothing in this Agreement limits Wacom s liability to You to the extent arising out of any willful or grossly negligent misconduct on the part of Wacom 5 3 Severability If any provision of this Agreement is held to be illegal invalid or otherwise unenforceable such provision will be severed and deleted from this Agreement while the remainder of this Agreement will continue in full force and effect Content Dine fi lt D cot TEET 5 4 Compliance with Laws You will comply fully with all applica
41. ware and any single legal entity on behalf of which such individual is acting You or Your and Wacom Co Ltd 2 510 1 Toyonodai Kazo shi Saitama 349 1148 Japan Wacom IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS AGREEMENT BY CLICKING THE I ACCEPT BUTTON OR USING OR INSTALLING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS AGREEMENT IF YOU DO NOT AGREE WITH ALL THE TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE BOUND BY THIS AGREEMENT PLEASE CLICK THE I DO NOT ACCEPT BUTTON IF YOU DO NOT ACCEPT THIS AGREEMENT YOU WILL NOT HAVE THE RIGHT TO USE OR ACCESS THE SOFTWARE 1 DEFINITIONS 1 1 Documentation means the user guides and manuals for installation and use of the Software 1 2 Product means the Wacom Tablet hardware with which the Software has been provided to You 1 3 Software means the Tablet Driver software and Documentation provided to You with the Product and any updates to either of the foregoing provided by Wacom to You under this Agreement 2 SOFTWARE LICENSE 2 1 Limited License Subject to the terms and conditions of this Agreement Wacom hereby grants to You a limited non exclusive license to a use and install a single copy of the Software in machine readable form only on a single computer or other similar device solely in conjunction with the Product b use the Documentation provided with the Software in support of Your authorized use of the Software and c to make a
42. y only be made in writing and will not constitute a waiver of any other or subsequent default or breach Content Dine fi lt D _ TEEF LIMITED WARRANTY U S A AND CANADA Wacom warrants the product to the original consumer purchaser except for the Software and consumable items such as the battery pen cartridges tablet surface sheet and nibs to be free from defects in materials and workmanship under normal use and service for a period of three 3 years from the date of original retail purchase as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase The Software is licensed as is Wacom makes no warranty with respect to its quality or performance Wacom cannot guarantee you uninterrupted service or the correction of any errors Upon discovery of a defect in the product except in the Software within the Warranty Period you should contact Wacom Technical Support via telephone email or fax to obtain an RMA Return Merchandise Authorization number and instructions for shipping the product to a service location designated by Wacom You should send the product shipping charges prepaid to the designated service location accompanied by the return authorization number your name address and telephone number proof of purchase date and a description of the defect Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom Wacom s sole o
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