USER`S MANUAL DA200/ DA300 Series Direct Thermal Bar Code
Contents
1. 3 3 The Diagnostic Utility is enclosed in the CD disk Utilities directory or can be downloaded from www tscprinters com Website Users can use Diagnostic Tool to setup the Ethernet by USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these interfaces 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the Disgloolexe icon 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Ethernet Setup Printer Function Static IP Calibrate Sensor Ethernet Setup AIC Setup Print Test Page Reset Printer IP Subnet Mask SERE SER EF IF Gateway ZEE ZEE TIER ES Printer Mame P FFUAE E MAC Address QUU TE BerF U4 E2 Factory Default Dump T est Ignore AUTO BAS Configuration Page Set Printer Mame Set F Cancel 31 5 3 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power Icon2. 3 Start the Diagnostic Utility by double clicks on the 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters LESZ37 Sep ETHERNET Baud Hate Data Bits Parity Check Stop Bit s Hardware Handshaking Software Handshaking Cancel 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor Ethernet Setup HIC Setup Print Test Page Reset Printer Factor Default Dump Text Ignore AUTO BAS Configuration Page a ES Ethemet Semp C Static IP IF Subnet Mask ER 2 EFE E Gateway E zhb 255 ZH Printer Name Ps FFUAE 2 MAC Address UU IP Se tRUAE Set Printer Name Set IF Cancel 5 3 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the ES elle icon 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET USE IF Address Model Name Status COM 00 18 82 FF 02 0C 10 0 5 125 Ready IP Address Printer Name PS L 75730 O0 1
3. left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 0 53 50 45 45 44 20 32 2E 30 00D DENSITY 8 BA 44 45 JE 53 49 54 59 20 38 AEFERENGE 52 4 amp 5 46 45 52 45 4E 43 45 20 AR GEE a Hex decimal data related to left ASCII Data F CUM d GL 38 10 an de On ad nun 4 mm CLS 34 20 6D 6D 0D GA 43 4C 53 0D m a m a a m E Em Es P Po Qe E ID to 64 I 6d POE ne gear amp D a a hf e E en L m a o Ga e e J ir m m m c m em Ed in Un P SET GU 0D BA 45 54 20 43 55 54 54 ER OFF SI 46 62 20 4F 46 46 OD OA 53 49 ZE 100 02 5A 45 20 31 30 30 2E 30 32 20 mm 656 064 m 60 6D 2C 36 35 2E 38 34 20 6D B 6D 0D 04 43 4C 53 OD BA 42 41 ACODE 144 52 43 4F 44 45 20 31 34 34 2C 39 1 31 34 39 2C 22 33 39 22 2C 31 z0 1 0 2 6 32 30 26 31 26 30 26 32 26 36 67114387T 26 22 35 37 31 31 34 33 38 54 PRINT 1 22 0D 04 50 52 49 4E 54 20 31 m 2C 31 0D BA Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power or press FEED button to resume printer for normal printing Ready mode 25 4 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the bu
4. use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the lE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 35 6 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance 6 1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Also it provides solutions LED Status Printer Status Possible Cause oe Procedure Color No response No power ee on the power switch Check if the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Solid Green is printer is ready to nes action necessary The printer is paused _ the FEED button to resume for printing blinking Red with Error The out of label or the 1 Out of label blinking printer setting is not correct Load a roll of label and follow the instruction
5. 6 11 0 7 67 90 10 0 6 24 DP G321 Ready 10 0 6 125 LFT ETHERNET Port EJ 00 Discover Device Change IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 33 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Ethernet semp C Static IP IP 10 0 6 125 Subnet Mask Gateway Printer Hame TT033 50 MAE address 1 B SzFF UZ UL Set Printer Name Set IP Cancel The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings 8 Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name 34 Web setup button Except to
6. DA200 DA300 Series Direct Thermal Bar Code Printer USER S MANUAL Copyright Information 2015 TSC Auto ID Technology Co Ltd The copyright in this manual the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co Ltd All rights reserved CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Agency Compliance and Approvals EN 55022 Class A EN 55024 EN 60950 1 This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC part 15B Class A ICES 003 Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com
7. Fallen k nnte Beschadigungen hervorrufen 7 Beachten Sie beim Anschlu ans Stromnetz die Anschlu werte 8 Dieses Ger t kann bis zu einer Au entemperatur von maximal 40 C betrieben werden CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions VORSICHT Explosionsgefahr bei unsachgem en Austaush der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem hnlichen Typ Entsorgung gebrauchter Batterien nach Angabren des Herstellers CAUTION Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment CAUTION HAZARDOUS MOVING PARTS KEEP FINGER AND OTHER BODY PARTS AWAY 111 Contents 1 AMA CA T Tu Rn IH eee 1 121 PROGUGCE IMA UCA a aaa 1 AL oo Mea a Call CS PP e E PE O A 2 1 2 1 Printer Standard Features oooccccccconcccnccccoocconcnonnnnconnnononncnnnnonnnncnnnnonnnnrnnnnonnnncnncnnnnos 2 1 2 2 Printer Optional Features oooocccccccccccconccoconcconocononnconnnononnnonnnonnnnnnnnnonnnnrnnnnonnnnennnnnnnns 3 3 General SOSCIICAN OMS rosita een 5 APARESCA ol c E ETE Es LER 5 pEsdrelzmeleeecia mE ER 5 2 OpPeralions OVelvieW ne RR 7 2 1 Unpacking and Inspection us04 44400440nnnnnennnnnnennnn nennen nnennnnnnennnnnnnnnnnnnnennnnnnennnnnnennnnennnnnnn 7 2 2 ME OM PRO een m 8 2 2 1 FTONI amp t
8. ISO 8859 15 Latin 9 UTF 8 1 2 2 Printer Optional Features The printer offers the following optional features Product option feature User Dealer Factory option option option Pesoffmodue O Guillotine cutter full cut or partial cut MN eo MO Linerless cutter kit O Realtimeelock O USB host for scanner or PC keyboard O Internal Ethernet YO RS 232 Max 115 200 bps 0 CE O KP 200 Plus keyboard display unit option with RS 232 O 1 _KU 007 Plus programmable smart keyboard option with RS 282 O External wireless 802 11b g n connectivity option with RS 232 External Bluetooth connectivity option with RS 232 1 3 General Specifications dimensions Note 195 mm x 178 5 mm x 165 mm incl open lever External universal switching power supply Power Input AC 100 240V 50 60Hz Output DC 24V 2 5A 60W Environmental Operation 5 40 C 25 850 non condensing condition Note Peeler mode amp Linerless mode 40 C 45 Storage 40 60 C 10 9096 non condensing concern 1 4 Print Specifications Print Specifications 203 dpi models 300 dpi models Print head resolution 203 dots inch 300 dots inch dots per inch mm 8 dots mm 12 dots mm Printing method Direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm width x length 1 mm 8 dots 1 mm 11 8 dots Max print speed 127 mm 5 102 mm 4 inches per second 2 3 ips for peeler mode Max print length 90 2286 mm Ver
9. Self test Printer will print the printer configuration after media sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and available memory space Self test printout MODEL FIRMWARE CHECKSUM S N INTENSION CODEPAGE COUNTRY DARKNESS SPEED WIDTH TILDE CARET DELIMITER POWER UP HEAD CLOSE DATA BIT 5 B 4 00 INCH 4 0 9 XXXXXX X XX XXXXXXXX XXXXXXXXXXX NO 1970 01 01 00 04 18 110 m 110 m 00 INCH 00 INCH SEH 2CH NO MOTION NO MOTION 23 Model name FAN version Firmware checksum Printer S N TSC configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration PHYSICAL XXXX KBYTES V MRM UNE RUM Numbers of download files Total amp available memory ae N 11111111111 4 2 2 Dump mode Printer will enter dump mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The
10. agnostic roland iia 29 SA oom 30 5 3 Setting Ethernet by Diagnostic Tool OptiON coooconnccnnnccccocoonnccnnnnnononononononnnonononanncnnnnnnnos 31 5 3 1 Using USB interface to setup Ethernet interface cccoooccocococconcconcnnconanonoos 31 5 3 2 Using RS 232 interface to setup Ethernet interface ooccccococcccccccnoncccononoss 32 5 3 3 Using Ethernet interface to setup Ethernet interface ssuuuesse 33 Os OUEN EN ETE 36 MUESTRA bas 36 6 2 A see era EI 37 VM Maintenance nenne ee Re 38 A ehe ee 39 1 Introduction 1 1 Product Introduction Thank you very much for purchasing TSC bar code printer The DA200 Series of direct thermal desktop printers are ideal for a wide variety of applications including product marking point of sale retail small office shipping labels and other labeling and tag applications at the best price anywhere The DA200 Series is a perfect combination of affordability with a durable and reliable design With a cost that can t be beat the DA200 series offers both 203 and 300 dots per inch print resolution with printing speeds up to a fast 5 inches per second The large 60 watt power supply produces high quality printed labels even at its fastest print speeds For easy loading the DA200 employs a user friendly double wall clamshell design with a large five inch outside diameter center biased media bay The spring l
11. ear ee esse sd epum eos hessen 8 2 2 2 Interior VIEW an een seem 9 2 3 LED And BUON FUNGUO tot inne ee 10 2 3 1NEEDINGICAUON career 10 2 3 2 Regular Button Function an ae as 10 Ombre MTM HE 11 3 1SetingUpine Audio 11 3 2 Loading ihe Melania ee nie 12 3 2 1 Loading th Roll Labels citas e tees o eate cine ett 12 3 2 2 Loading External Media 2 usa aste etta bec eatur ee 14 3 2 3 Loading Media in Peel off Mode Opti0N ccoccooooccconcccoocccnncnnnonccnncnnnancons 16 3 2 4 Loading Media in Cutter Mode Opti0N ooooccocccococccnccccnocccnncnononcconononancons 17 3 2 5 Loading Media in Linerless Cutter Mode Option ssssss 18 3 3 Install the Adapter for 1 5 Paper Core Option c occccocnccccnccccnccncnoconononnconononacnnnnnnonanonnnncnnnnonans 19 4 PONWeLOD UUES nao oir eodein orti ioc iodo sd 20 4 1 Gap Black Mark Sensor Calibration esses nnne nnns 21 4 2 Gap Black Mark Calibration Self test and Dump Mode ooooccnncccccnccnnccccconcnnccononnconnnnnnancnnononnns 22 4 2 1 SOS m cH M 23 1 22 Dump THOGdB ooo E eeu dut 25 ESAS A za on a ee M 26 4 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor 27 4 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor seseeuusss 27 2 Ue O unn ee 28 Duc Diagnostic Pod Te MM 29 S lStar he Di
12. gram Labels may be stuck inside the printer Remove the stuck label Top cover is not closed properly Close the top cover completely and I sure the right side and left side levers are latched properly Wrong power supply is connected with Check if 24V DC output is supplied by printer the power supply Check if supply is loaded correctly Check if dust or adhesives are Clean the print head accumulated on the print head Check if print density is set properly Adjust the print density and print speed Check print head test pattern if head Run printer self test and check the element is damaged print head test pattern if there is dot missing in the pattern 37 7 Maintenance This session presents the clean tools and methods to maintain your printer 1 Please use one of following material to clean the printer B Cotton swab B Lint free cloth B Vacuum Blower brush B 100 Ethanol or Isopropyl Alcohol 2 The cleaning process is described as following 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 Ethanol or Isopropyl Alcohol to clean the print head surface Clean the print head when changing a new label roll Print Head Print Head Print Head Element EES Ze Z Element Head Cleaner Pen 1 Turn the power off Platen Roller 2 Rotate the platen roller and wipe it Glean the platen ro
13. gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Note 1 Sensor calibration can be done by Diagnostic Tool or by power on utility Please refer to Diagnostic Tool section for more information 2 Please select gap or black mark sensor type prior to calibrate the sensor 21 4 2 Gap Black Mark Calibration Self test and Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test on label and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 lt calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note 1 Sensor calibration can be done by Diagnostic Tool or by power on utility Please refer to Diagnostic Tool section for more information 2 Please select gap or black mark sensor type prior to calibrate the sensor 22 4 2 1
14. ller when changing a new label roll thoroughly with water to wipe It Sensor Compressed air or vacuum Monthly Exterior Wipe it with water dampened clot interior Brush or vacuum e Do not touch printer head by hand If you touch it careless please use ethanol to clean it eo Please use 100 Ethenol or Isopropyl Alcohol DO NOT use medical alcohol which may damage the printer head e Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life 38 Revise History a NNNM XN 39 ISC The Smarter Choice TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
15. mercial environment C This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conform a la norme NMB 003 du Canada IN AS NZS CISPR 22 Class A GB 4943 1 GB 9254 Class A GB 17625 1 IEA A RP 5h TEAEXEER HEB gt TAP m RES ARICA AAA gt FEA oR Al Reh AB PT PRA SE TAE gt Gerrit Energy Star for Imaging Equipment Version 2 0 ENERGY STAR KN 22 Class A KN 24 ALL SEA 7 xp e AE ARMA xb AAPA IEA xbp EE ASHE 9 BS B IS 13252 Part 1 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgf ltig durch 2 Heben Sie diese Anleitung f r den spateren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung e 4 Die NetzanschluB Steckdose soll nahe dem Ger t angebracht und leicht zug nglich sein 5 Das Gerat ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder
16. nd setting in an instant which makes it much easier to troubleshoot problems and other issues 5 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon l to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility 3 Diagnostic Tool 1 50 Fe a Language Unit nterface English inch mm USB Setup Features tab E Interface Printer Configuration File Manager Bitmap Font Manager Command Tool Printer Function Printer Configuration Printer Information Calibrate Sensor Version Cutting Counter 0 0 Ethernet Setup Serial No Check Sum Mileage Em ATC Setup Common Z D AS 232 wireless Speed Hibb Printer Factory Default Er PEET functions Density Hibbon Sensor Plese ulizi Paper Width i Ribbon Encoder Err Print Test Page Paper Height j Code Fage EET Media Sensor Country Code Printer setup Configuration Page Dump Text Gap inch Head up Sensor Gap Offset inch Reprint After Error Ignore AUTO BAS Post Print Action I aximum Length Cut Piece Gap Inten Exit Line Mode Reference Bline Inten Direction Continuous Inten Offset Threshold Detection Printer Statue Shift 3 Shift Y Get Status Clear Load cave Sel Get LPT1 COM 9600 N 8 1 RTS 2012 8 14 FF 06 03 01 Password Setup Printer Status i 20 5 2 Printer Function 1 Connect the
17. oaded label roll holder makes loading simple Top of form sensing by gap black mark or notch is standard The printer also comes with a head open sensor The DA200 has plenty of memory with 128 MB Flash 64 MB SDRAM that can be used for easy storage of fonts international character sets and graphics and it supports right out of the box a fully compatible set of standard industry emulations including Line Mode Eltron and Zebra languages making it easy to replace old installed hardware To print label formats please refer to the instructions provided with your labeling software if you need to write the custom programs please refer to the TSPL TSPL2 programming manual that can be found on the accessories CD ROM or on TSC website at hito www tscprinters com Applications omall Parcel Shipping Mail Room Address and Routing Labels Shipping amp Receiving Entertainment and Transportation Ticketing Retail Point of Sale File Folder Labeling 1 2 Product Features 1 2 1 Printer Standard Features The printer offers the following standard features Fixed center of offset to right 4 mm from center Fixed center of offset to right 4 mm from center USB 2 0 High speed mode interface nections Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree Downloadable fonts from PC to printer memory Downloadable firmware upgrades Bar code graphics image printing Suppo
18. or avoiding paper jam 3 Open the top cover and peel off cover Feed the media into peel off cover slot 4 Close the peel off cover and printer cover Printer is ready for peel off mode Print a label for test Note Please calibrate the gap black mark sensor when changing media Please refer to video on TSC YouTube or driver CD 16 3 2 4 Loading Media in Cutter Mode Option 1 Please refer to section 3 2 1 to load the media Lead the paper through the cutter paper opening 2 Close the top cover gently 3 Use Diagnostic Tool to set the media sensor type calibrate the selected sensor and set the post print action to CUTTER Cut Piece OFF Fef TEAR eference PEEL Direction 17 3 2 5 Loading Media in Linerless Cutter Mode Option 1 Please refer to section 3 2 1 to load the media Lead the paper through the linerless cutter paper opening 2 Close the top cover gently 3 Use Diagnostic Tool to set the media sensor type calibrate the selected sensor and set the post print action to CUTTER Cut Piece OFF Reference E Direction 18 3 3 Install the Adapter for 1 5 Paper Core Option 1 Please refer to section 3 2 2 to fix the media holders for installing the 1 5 adapters 2 Press 1 5 adapters into both media holders for using 1 5 core media roll 10 4 Power on Utilities There are six power on utilities to se
19. printer and computer with a cable 2 Select the PC interface connected with bar code printer USB interface Others interface Interface Interface use y com The default interface setting is USB ana i LFT interface If USB interface is eee l i ETHERNET connected with printer no other settings need to be changed in the interface field Click the Printer Function button to setup 4 The detail functions in the Printer Function Group are listed as below Printer Function Function Description Gases Calibrate Sensor Salbrale he sensor specified in the Pinte Ethemet Setup Setup the IP address subnet mask gateway for Ene the on board Ethernet ___ATCSeup RTC Setup Synchronize printer Real Time Clock with PC ET Factory Default ea CENT and restore the settings to Reset Printer Reset Printer Reboot FT Print Test Page Print Test Page Print test page a test page Configuration Page Configuration Page Print printer configuration Dump Text Dump Text To activate the printer dump mode Ignore AUTO BAS Ignore AUTO BAS Ignore the downloaded AUTO BAS program Exit Line Mode Exit Line Mode Exit line mode _ PeswodSeup Password Setup Set the password to protect the settings For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 30 5 3 Setting Ethernet by Diagnostic Tool Option
20. rted bar code Supported image 1D bar code 2D bar code BITMAP BMP PCX Code128 subsets A B C Max 256 colors Code128UCC EAN128 Interleave 2 graphics of 5 Code 39 Code 93 EAN 13 rd EAN 8 Codabar POSTNET UPC A Maxicode PDF 417 Aztec MicroPDF417 QR code RSS Barcode GS1 Databar UPC E EAN and UPC 2 5 digits MSI PLESSEY China Post ITF14 EAN14 Code 11 TELPEN PLANET Code 49 Deutsche Post Identcode Deutsche Post Leitcode LOGMARS Code page Codepage 437 English US Codepage 737 Greek Codepage 850 Latin 1 Codepage 852 Latin 2 Codepage 855 Cyrillic Codepage 857 Turkish Codepage 860 Portuguese Codepage 861 Icelandic Codepage 862 Hebrew Codepage 863 French Canadian Codepage 864 Arabic Codepage 865 Nordic Codepage 866 Russian Codepage 869 Greek 2 Codepage 950 Traditional Chinese Codepage 936 Simplified Chinese Codepage 932 Japanese Codepage 949 Korean Codepage 1250 Latin 2 Codepage 1251 Cyrillic Codepage 1252 Latin 1 Codepage 1253 Greek Codepage 1254 Turkish Codepage 1255 Hebrew Codepage 1256 Arabic Codepage 1257 Baltic Codepage 1258 Vietnam ISO 8859 1 Latin 1 Western European ISO 8859 2 Latin 2 Central European ISO 8859 3 Latin 3 South European ISO 8859 4 Latin 4 North European ISO 8859 5 Cyrillic ISO 8859 6 Arabic ISO 8859 7 Greek ISO 8859 8 Hebrew ISO 8859 9 Turkish ISO 8859 10 Nordic
21. s in loading the media then press the FEED button to resume for printing 2 Printer setting is not correct Initialize the printer by instructions in Power on Utility or Diagnostic Tool Note Printer status can be easily shown on the Diagnostic Tool For more information about the Diagnostic Tool please refer to the instruction in the software CD disk 36 6 2 Print Problem Possible Cause Recovery Procedure Check if interface cable is well Re connect cable to interface connected to the interface connector The serial port cable pin configuration is Please replace the cable with pin to not pin to pin connected pin connected Not Printing l The serial port setting is not consistent Please reset the serial port setting between host and printer The port specified in the Windows driver Select the correct printer port in the is not correct driver The Ethernet IP subnet mask gateway Configure the IP subnet mask and is not configured properly gateway No print on th Foll he instructions in ng th o print on the Label loaded not correctly O ow t e instructions in loading the label media Continuous feeding N EN Please do the initialization and labels p g may g 9 gap black mark calibration Gap black mark sensor sensitivity is not Calibrate the gap black mark sensor set properly sensor sensitivity is not enough Paper Jam De label size exactly as installed paper in the labeling software or pro
22. t option P OW i omo a E E Ethernet interface option 10 RS 232 interface option 2 2 2 Interior View ub Noa Pp on Print head Gap sensor transmitter Media viewer Media holder Platen roller Media holder lock switch Black mark sensor Gap sensor receiver 2 3 LED and Button Function This printer has one button and one three color LED indicator By indicating the LED with different color and pressing the button printer can feed labels pause the printing job select and calibrate the media sensor print printer self test report reset printer to defaults initialization Please refer to the button operation below and Power on Utilities section for different functions 2 3 1 LED Indication LED Color Green Solid n illuminates that the power is on and the device is ready to Greeni Fiach This illuminates that the system is downloading data from PC to memory or the printer is paused Amer fm illuminates that the system is clearing data from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam or memory error etc 2 3 2 Regular Button Function 1 Feed labels When the printer is at ready states Green Solid press the button to feed one label to the beginning of next 2 Pause the printing job When the printer is at printing states press the button to pause a print job When
23. t up and test printer hardware These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED Please follow the steps below for different power on utilities 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED indicates with different color for different functions AA RR on utilities The LED color will be changed as following pattern A ed Amber 5 blinks 5 blinks 5 blinks 5 blinks 5 blinks 1 Gap black mark sensor calibration MER nnd ae 2 Gap black mark sensor calibration ul Self test and enter dump mode 4 Set black mark sensor as media Release sensor and calibrate the black mark sensor 5 Set gap sensor as media sensor and Release calibrate the gap sensor DO 4 1 Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the gap black mark sensor sensitivity The LED color will be changed as following order Amber gt red 5 blinks
24. te Please calibrate the gap black mark sensor when changing media Please refer to video on TSC YouTube or driver CD 13 3 2 2 Loading External Media 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer 2 Separate the media holders to the label width 3 Press down the media holder lock switch to fix the media holder 14 4 Feed the media through the rear external label entrance chute printing side face up Place the label leading edge onto the platen roller 5 Close the top cover gently and make sure the cover latches securely 6 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button Note Please calibrate the gap black mark sensor when changing media Please refer to video on TSC YouTube or driver CD 15 3 2 3 Loading Media in Peel off Mode Option 1 Please refer to section 3 2 1 to load the media Place the label leading edge onto the platen roller 2 Close the top cover gently Use Diagnostic Tool to set the media sensor type calibrate the selected sensor and set the post print action to PEEL Y Cut Piece OFF Ref TEAR eference PEEL Direction CUTTER Note Please calibrate the sensor before loading media into the peel off module f
25. the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 27 4 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 98 5 Diagnostic Tool TSC s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer s settings status change a printer s settings download graphics fonts and firmware create a printer bitmap font and send additional commands to a printer With the aid of this powerful tool you can review printer status a
26. the printer is paused the LED will be green blinking Press the button again to continue the printing job 10 3 Setup 3 1 Setting up the Printer Pl T a Place the printer on a flat secure surface Make sure the power switch is off Connect the printer to the computer with the provided USB cable Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF O printer power switch prior to plug in the power cord to printer power jack The interface picture here is for reference only Please refer to the product specification for the interfaces availability 11 3 2 Loading the Media 3 2 1 Loading the Roll Labels 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer 2 Separate the media holders to the label roll width 3 Place the roll between the holders and close them onto the core 12 4 Place the label leading edge onto the platen roller printing side face up 5 Close the top cover gently and make sure the cover latches securely 6 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button No
27. tical max 1 mm Printout bias Horizontal max 1 mm 1 5 Media Specifications Media Specifications Media roll capacity 127 mm 5 OD i 1 1 5 ID core Media core diameter Note 1 5 adapter Media tun Continuous die cut black mark External fan fold receipt yP Linerless label w linerless kit Media wound type Outside wound Media width 19 mm 114 mm 0 7 4 5 Media thickness 0 055 mm 0 19 mm 2 16 7 48 mil 10 mm max for normal printing Label length 1 6 for peeler mode amp linerless mode 1 max for cutter mode Gap height Min 2 mm 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One USB port cable One power cord One power supply 2 2 Printer Overview 2 2 1 Front amp rear Top cover open lever LED indicators Feed Pause button External label entrance chute Power switch Power jack socket USB interface USB hos
28. tton then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Printer configuration will be restored to defaults as below after initialization Default setting 127 mm sec 5 ips 203DP Density B Media Width 4 101 5 mm Media Height 4 101 5 mm Sensor Type Print Direction OO Reference Point 0 0 upper left corner Gap Offset Os Serial Port Settings 9600 bps none parity 8 data bits 1 stop bit Note When printer initialization has done please calibrate the gap or black mark sensor before printing 96 4 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on
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