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Thrane IP Handset - Polaris Electronics A/S

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1. Welcome Congratulations on the purchase of your IP Handset The IP Handset communicates using Voice over Internet Protocol VoIP which means that voice conversations are routed over the Internet or through an IP based network There are two variants of the IP Handset A wired and a wireless variant Chapter 1 Introduction Your IP Handset Description The IP Handset is used for making phone calls over an IP based network When used with a BGAN terminal the communication is IP based between the handset and the BGAN terminal From the BGAN terminal the call is transmitted as a normal circuit switched call You can make secure calls to all IP phones complying with the ZRTP version used by the IP Handset The IP Handset has some BGAN terminal control functions If configured as handset with the local number 0501 you can use the handset to start and stop data connections background or streaming for all network user groups To improve overall system overview the IP Handset displays active critical alarms from the BGAN terminal to keep you informed about the status of the BGAN terminal The handset is designed specifically for use in harsh environments and it is dust proof and splash proof Excellent sound quality is achieved by including an efficient noise suppression software On the large 2 2 colour TFT screen a graphical user interface provides easy access to all functions inc
2. n 2 Click Save report Using the web server 105 Chapter 4 Using the web server 3 If your service technician needs specific information included in the report click Advanced and select the items needed Then click Save report OO DI waOnKnwtiiIiIiIiIiIiI Ol ____ _ ___________ Thrane amp Thrane A fe aebvanced OOM T ACTS MaE CALL LG Show i Leg Trace F bhagnestice service F warning F Configuration service F Error FF Webserver FF Exception FF Gut F sip 106 Using the web server Chapter 5 Service amp maintenance This chapter gives guidelines for getting support general maintenance tasks and troubleshooting Getting support If this manual does not provide the information required to solve your problem you may want to contact your Airtime Provider or your supplier If you can See that the problem is related to airtime and not to the IP Handset please contact your Airtime Provider If you need assistance with problems caused by the IP Handset please call a distributor in your area You may be asked to generate a diagnostics report For information on how to generate a report see Help and diagnostics report on page 105 An updated list of distributors is available on Thrane amp Thrane s web site thrane com aB WY P aB fae o ap gt 2 ap N 107 Chapter 5 Service amp maintenance Maintenance tasks Ca
3. n Chapter 4 Using the web server Contacts The web server gives access to the Contacts list of the handset Select CONTACTS from the left navigation pane The page shows the name and number of all contacts in the handset You can sort the list by name or number by clicking Name or Number in the heading row of the list Thrane amp Thrane E HOME CONTACTS CONTACTS Name Number CALL LOG OI SIP SETTINGS UPLOAD FIRMWARE Name Number Action IMPORT EXPORT Mr Jones 004579273645 Yo HELP be 22 4 gt Done EE E i M tocal intranet R10 5 e To add a new contact type in the name and number at the top of the page and click Create The Contacts list can hold 100 entries e To delete a contact click if next to the contact you want to delete e To edit a contact click f next to the contact you want to edit and make your corrections 98 Using the web server Chapter 4 Using the web server Call log To display the call log of the handset select CALL LOG from the left navigation pane Thrane amp Thrane HOHE CONTACTS CALL Lis CALL LOG All calls Received calls Outgoing calls Missed calls SIP SETTINGS A calls UPLOAD FIRMWARE Date Time To From Duration Type IMPORT EXPORT 2011 08 15 14 40 38 83381 00 08 00 Out HELP 2011 08 15 L310 38 AIAL 00 00 00 Missed 2011 08 15 17 00 59 OyI81 00 00 21 in 2011 06 15 13 08 02 63361 0 00 11 ut 2011 08 15 L307 29 A3381 00 00 00
4. To transfer a call with announcement do as follows 1 Having taken the call you press Options XS 00 00 18 John Brown IP Handset functions 45 Chapter 3 Operating the IP Handset 2 Select Hold and press Select 3 The incoming call is put on hold 4 Select Enter number to enter the local number you want to transfer the call to or select Contact search to select a number from the Contacts list 5 In this example the original call is transferred to the local phone 0503 The phone with the local number you dialed Starts to ring 46 IP Handset functions 06 453m Hold Transfer John Br Handsfree E Microphone mute L Stealth mode H Night colours E Select Back QE Hold 00 01 04 John Brown RE Hold 00 02 19 John Brown pa Dialling 0503 6 When 0503 picks up the call you can announce the original call that is on hold 7 To be able to transfer the original call that is on hold the announcement call to the local number must be terminated either by you or the final recipient This is to free the line for the original call Press the on hook key to terminate the announcement call in this example the call to 0503 In case you need to talk to the original caller again press Switch 8 Ifyou wish to talk to the original caller again before transferring the call select Unhold Select Transfer to transfer the original caller Proceed as described in To tra
5. Session Initiation Protocol An application layer control signalling protocol for creating modifying and terminating sessions with one or more participants Used e g for Internet telephony Simple Traversal of UDP through NATs a protocol for assisting devices behind a NAT firewall or router with their packet routin g Thin Film Transistor A display type using a number of individual display cells each controlled by its own transistor 131 a iv 2 Glossary TKIP U URL USB VoIP WEP WLAN WPA ZRIP 132 Temporal Key Integrity Protocol Uniform Resource Locator A name used to describe the address of a specific resource on the internet Universal Serial Bus A serial bus standard to interface devices Voice over Internet Protocol The routing of voice conversations over the Internet or through an IP based network Wired Equivalent Privacy a security protocol for wireless networks that encrypts transmitted data Wireless Local Area Network Wi Fi Protected Access wireless security with greater protection than WEP ZRTP is a cryptographic key agreement protocol to negotiate the keys to encrypt VoIP phone calls ZRTP describes a method of Diffie Hellman key agreement for Secure Real time Transport Protocol SRTP Numerics battery charging 18 3 1 kHz Audio number 49 charging interval storage 20 108 501 phone number dispose of 109 data connections 87
6. The IP Handset offers the following features Chapter 1 Introduction Plain voice communication over Internet or IP based network G t e ge prun Secure voice communication over Internet or IP based network Start and stop IP data connections in a connected BGAN terminal Contacts list with up to 100 entries Intuitive user interface and menu system Built in web interface High quality colour display QVGA with night colours Rugged but elegant design Splash proof and dust proof Connectivity to Broadband Global Area Network BGAN terminal BGAN menu to display BGAN terminal type GPS position and more Display of critical alarms from the BGAN terminal Features 5 Chapter 1 Introduction 6 Features Chapter 2 Getting started This chapter describes how to install and start up the IP Handset and make the first call It also gives an overview of the display and keypad and explains how to navigate with the keypad oO aB g9 Y E t ap Getting started with the wired IP Handset Introduction The wired IP Handset connects to the cradle with a coil cord The cradle connects with a fixed LAN cable to a LAN port with PoE for example in a BGAN terminal The IP Handset is powered directly from the LAN PoE interface Chapter 2 Getting started Connectors IP Handset connectors The IP Handset has a coil cord with a LAN connector for con
7. Thrane IP Handset Thrane amp Thrane Thrane IP Handset User Manual Document number 98 126059 H Release date October 19 2011 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane amp Thrane The information in this manual is provided for information purposes only is subject to change without notice and may contain errors or inaccuracies Manuals issued by Thrane amp Thrane are periodically revised and updated Anyone relying on this information should acquire the most current version e g from thrane com or from the distributor Thrane amp Thrane is not responsible for the content or accuracy of any translations or reproductions in whole or in part of this manual from any other source Copyright 2011 Thrane amp Thrane A S All rights reserved Trademark Acknowledgements e Thrane amp Thrane is a registered trademark of Thrane amp Thrane A S in the European Union and the United States e Inmarsat is a registered trademark of the International Maritime Satellite Organisation IMSO and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc e Inmarsat s product names are trademarks or registered trademarks of Inmarsat e Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other countries e Other product and company names mention
8. ccsssccesseceeees 49 AE A LE E A ER R AE 54 How to enter text in the IP Handset ccsscccssscessecenseceaes 56 Bomo 2 WEAGSEE scacticonawessedencocesixancesserounencecaseaneneauadesearesseess 57 IP Handset menus ccsssscccccesssssseccceessssssneseeceessessaeecs 58 CEO e a eames 59 GON E A E A E EAE EP EEE A 6l E a E 63 N SLUG erea E E EA 64 S ae E A E 70 SIP telephony and profiles cccsssssesccceeecsseeecceseeseececeseees 81 Information from the BGAN terminal csssccessccessceeescees 87 Using the web server Introduction to the web server ccssssssccceessssseeeeeeees 93 Browser SemS cckustotinccicueulrcchactsednnescncansstesnuasantnessecatunasee 93 Using the web server sssssccccsssssssscccessssssseeeeceeesessneees 97 TWEROME aCe meon AS 97 EDE E C EEE E EE A E veannemeeuaries 98 CO a E E 99 SIP SCHINGS sorer N n 100 Uploading FIRM WATE sosincs 102 Import and Export settings sseeseesssseeeessseeeeesssssceesssseeeesssse 103 Help and diagnostics report scsscxcrsevssveassxcaeaseassvedorevnriossdneseed 105 Chapter 5 App A App B Glossary Index Table of Contents Service amp maintenance GETING SUD DOM scecssacasuacsoscesssciensncnsatassptasecnresasesadenotanantastes 107 Maintenance tasks ccscccccsssssccsesssseceeesssseeecessseeeeees 108 Software Update ccacicssaisvivsccasnscnsbisacncent seevenawinesevasadensoetieest 108 Battery handling for
9. For information on how to install the wireless access point refer to the documentation that comes with your wireless access point Getting started with the wireless IP Handset 15 Chapter 2 Getting started To connect an external power supply to the cradle The cradle for the IP Handset serves as a charger when it is connected to an external power supply 10 32 V DC 7 W If you only have access to AC power a compatible AC DC power supply TT 3682L is available from Thrane amp Thrane This power supply is also used for the EXPLORER 300 500 BGAN terminal To connect an external power supply to the cradle do as follows 1 On the back of the cradle unscrew the two screws holding the cover 2 Remove the cover DC Connector Terminal block J101 3 Connect your power supply to the cradle There are two options for connecting to the cradle e Using the internal DC connector in the cradle The connector is a proprietary DC Jack 2 5 mm positive centre 16 Getting started with the wireless IP Handset Chapter 2 Getting started The connector on the EXPLORER power supply is compatible with this connector e Using the internal terminal block J101 Connect the wires from your DC supply to DC and DC in the terminal block J101 4 Secure the cable with a cable relief at the cable exit on the cradle ce Make sure the cable relief matches the size of the cable 5 Mount the cover and fasten the two screw
10. Profile name Move to SIP server and select Edit New Profile SIP server Not in use Username Password Type in the server name URL or IP address and select OK ap N oO fae as ae ap prar p fae See ap ok Example Server name is voip serv Type in the port number for the SIP server Server port and select OK 5060 Example Port number is 5060 default setting Select Back to continue the setup of the remaining parameters IP Handset menus 83 Chapter 3 Operating the IP Handset 9 Move to the setting you want to change and select Edit Type in the information and enter with OK K Use the down key to scroll down to the last items in this sub menu 2 09 172 Profile name New Profile e User name When connecting to a BGAN terminal the user name should Username be the same as the local number for the handset Password e Password When connecting to a BGAN terminal the password must Edt Back match the IP Handset password entered in the terminal e Codec priority Select the codec type that should have the highest priority You may select G 711 or G 729 A B e STUN server If your SIP telephony installation requires a STUN server name you can enter it here Refer to the documentation of the SIP server e Reregister every This settings sets the time interval in which the IP Handset registers with the SIP server it
11. A S Lundtoftegaardsve 93 D DK 2800 Kgs Lyngby Denmark T 45 3955 6800 F 45 3955 88 88 info thrane com www thrane com Bank Danske Bank Comp reg 65 72 46 18 VAT OK 20 64 64 46 AES BGAN CE DHCP DNS IEEE Glossary Advanced Encryption Standard Broadband Global Area Network A mobile satellite service that offers high speed data up to 492 kbps and voice telephony BGAN enables users to access e mail corporate networks and the Internet transfer files and make telephone calls am g Va 74 2 Conformit e Europ enne This term signifies that a CE certified product conforms to European health environmental and safety regulations It makes the product legal to be sold in the European Union Dynamic Host Configuration Protocol A protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network Domain Name Server A system translating server names URLs to server addresses Institute of Electrical and Electronics Engineers IEEE is a non profit organization and the world s leading professional association for the advancement of technology 129 Glossary IMSO IP LAN LCD MAC NAT PCB PIN PoE PSK 130 International Maritime Satellite Organisation An intergovernmental body established to ensure that Inmarsat continues to meet its pub
12. Handset 175 gram 20 gram 74 e Ez O VU V ap ok N O U tS D MS S N 1 f F iF ji al j PERSPECTIVE VIEW Thrane IP Handset wireless 119 Appendix A Technical specifications IP Handset wireless outline dimensions continued side view and back view 26 5 2 this device must accept any interference received Including Interference that may cause undesired operation fA E TT 3672B S N 12345678 i FCC ID ROJIPHANDSET Ni IC 6200B IPHANDSET h O MIEI K Thrane amp Thrane Denmarl k IN CIN CIN N LY WY WD One e 265 L m i 120 Thrane IP Hands
13. Icons in the display on page 35 Signal and battery status for wireless IP Handset This field shows the signal strength for the wireless connection and battery status for the wireless handset Main display area The main display area primarily displays the menus and messages to the user Action texts area The action texts are used to indicate an action that takes place when the corresponding key is pressed The corresponding key is the key directly below the text left select centre select or right select 34 IP Handset keypad and display Chapter 2 Getting started Icons in the display The below table explains the icons in your display Wireless handset used together with signal strength and battery status BGAN terminal connected used together with signal strength and battery status if relevant Signal strength for wireless handset and or for BGAN terminal Battery status for wireless handset and or for BGAN terminal The handset is ready for making calls The handset is not ready for making calls Active alarm in BGAN terminal The handset is designated for Voice Distress when used with a Voice Distress system Incoming call not yet answered the handset is ringing IP Handset keypad and display 35 Chapter 2 Getting started Incoming call in progress Outgoing call not yet answered Outgoing call in progress Call ended Missed call See the Call log for information on the
14. Upload firmware PR Current version 1 8 1131 14 05 2009 The handset initiates firmware upload New verson 1 12 1420 12 07 2011 showing the progress in the display When upload is done the handset automatically binammen restarts with the new firmware Loading gt After uploading firmware to the handset _ you may have to refresh your Internet browser for the web server to display correctly To refresh the browser press lt F5 gt 102 Using the web server Chapter 4 Using the web server Import and Export settings If you want to copy settings from one handset to another you can use the Import Export function You can import settings to your handset from a file or export settings from the handset to a file Select IMPORT EXPORT from the left navigation pane Thrane amp Thrane HOME IMPORT EXPORT CONTACTS CALL LOG IMPORT SIP SETTINGS Browse to select and import configuration file UPLOAD FIRMWARE IMPORT EXPORT Supu HELP EXPORT Click the buttons below to save configuration files to disk Export Contacts Export SIP Settings Export Phone Settings ofl a SE eee ee oD gt Soames ap 7a ao ap Ka prr n To export settings to a file You may export three types of settings file each containing a subset of the handset settings Contacts SIP settings or Phone settings The name of the file indicates which settings are included i
15. a warning You hear an audio signal in the IP Handset to inform you that the session failed to go secure 12 06 e Press OK to continue the call as a non secure session A Warning Failed to go secure ap N ge E m ap AS prar p fae Se ap ok Failed authentication If the verification of authentication certificates fails the peer is not member of the closed user group the status window shows a warning You hear an audio signal in the IP Handset to inform you that the peer is not a member of the closed user group A Warning e Press Yes to continue the call as a secure Sanne EAE EEE S session Then a 4 digit SAS is shown in group Continue anyway the display Continue as described in step step 3 in To make a secure call on page 51 e Press No to terminate the call IP Handset functions 53 Chapter 3 Operating the IP Handset Quick settings To control the volume in the earpiece To adjust the voice volume during a call with the display in the main screen press A or V on the keypad To use hands free operation To enable hands free operation during a call use the right select key to select Handsfree To go back to hand held mode press the right select key again In hands free mode the sound is routed to a speaker so that you can use the phone without holding it close to the ear You can adjust the volume with A or V as described in the prev
16. alert you when there is a critical alarm in the BGAN terminal A critical alarm covers warnings and error messages issued by the BGAN terminal Press Details to see further information AS BGAN alarm about the alarm or press Exit to return to WARNING No antenna normal phone operation found As long as the alarm condition is present in BGAN terrina ciN the terminal the yellow alarm icon is Scanning displayed in the handset display When there is no active alarm in the terminal the alarm icon disappears Refer to the BGAN terminal s user manual for further details on critical alarms and how to solve them 90 IP Handset menus Chapter 3 Operating the IP Handset To display active alarms from the BGAN terminal Besides the alarm alert you can display a list over active alarms and click for details for each active alarm To read BGAN terminal alarms do as 12 45pm Al follows 1 From the main menu select BGAN First reported Time unavailable 2 Ifthere are active alarms in the BGAN i terminal you can select Active alarms 00361 0 3 Press Select to access the list of active Terminal WARNING alarms No antenna found 4 Scroll to an alarm and press Select to display details about this particular alarm ap N ge E m ap prar p fae Sms ap ok 5 Press Ok or Back to return to normal phone operation To view the event log The event log show
17. ap a p fae Somes ap ok e Status Current GPS position status signal strength and PIN status e Properties Information about the BGAN terminal type and software version e Enter PIN code You can enter the PIN code for the BGAN terminal Only shown when the PIN code for the terminal is needed e Active alarms in the BGAN terminal if any e Event log A list of events that have occurred in the BGAN system e CNo dBHz The signal strength of the BGAN satellite signal shown on a full screen e Voice Distress test for test of the Voice Distress system only shown in Voice Distress systems Terminal usage Standard or X Stream usage mode only with EXPLORER 727 terminal Each item is explained in detail in the following sections To access the BGAN menu select BGAN from the main menu IP Handset menus 87 Chapter 3 Operating the IP Handset To start and stop IP background or streaming connections 0501 only 88 You can use the IP Handset that has the local number 0501 to start or stop data connections set up in the network user groups of the BGAN terminal The network user groups and types of data connections are configured in the web interface of the BGAN terminal With this functionality you do not need to connect a PC to the BGAN terminal to start or stop IP background or streaming connections for devices connected to the BGAN terminal To start and stop IP standard or streamin
18. calls Handset ready When the status field for the IP Handset shows ready a you can make or receive calls To make a call To make a call simply type the phone number and press or IIO if the handset is in the cradle while you make the call the mode will automatically be hands free default function For further information see To set up the function of the cradle on page 73 40 IP Handset functions Chapter 3 Operating the IP Handset The display shows the progress as follows 13 02 Press off hook Li e 004539558800 Dialling ap N ge fae al ae ap a p fae Sms ap ok Hang up gt 00 ng 00 00 02 ce Terminated 00 00 30 004539558800 004539558800 You can also call a number from your contacts or from a list of recent calls e Contacts Press the right select key from the main screen and move to the contact you want to call Then press the off hook key e Recent calls To see the latest calls incoming outgoing and missed calls press from the main screen Press again to call the selected number IP Handset functions 41 Chapter 3 Operating the IP Handset For information on how to make calls using a BGAN terminal see Making a call using a BGAN terminal on page 48 To receive a call When the handset is ringing the display shows the calling name or number if known Answer the call by pressing t
19. can select whether or not the IP Handset should use DHCP to automatically obtain an IP address Static IP addresses are also supported It is recommended to use DHCP Automatic IP DHCP is the default setting To select the IP mode do as follows 1 From the main menu select Network 2 Select Settings 3 Do one of the following e Ifthe IP Handset should use DHCP to automatically obtain an IP address check the box next to Automatic IP DHCP and select Back or press the on hook key to exit completely e For a static IP address clear the box Edit Back next to Automatic IP DHCP Then select Yes to confirm and continue to the next step IP Handset menus 69 Chapter 3 Operating the IP Handset 4 Ifyou selected not to use DHCP scroll down to IP address 5 Click Edit type in the IP address and select OK 6 Continue to Subnet mask Gateway Primary DNS and Secondary DNS and 10 1 194 53 enter them in the same way ro a eee G UT 7 Select Back or press on hook to exit 255 255 0 0 The handset will now use the static Gateway information you entered instead of 0 0 0 0 automatic IP address allocation using Edt Back DHCP Settings To access the Settings menu select Settings from the main menu Stealth Call services Cradle Display Start up options 70 IP Handset menus Chapter 3 Operating the IP Handset To adjust the sound You can adjust the ringing tone the tone volume and the key
20. headset 57 help 105 I icons in display 35 identification of the handset 97 import export settings 103 installation cradle 11 IP address automatic 69 DHCP 69 show 63 95 static 69 IP background start connection 88 D3 Index IP Handset getting to know 2 setup 24 switch off 13 switch on 13 IP mode 69 IP streaming start connection 88 K key negotiation secure call 51 keypad alpha numeric keys 30 click 71 control keys 28 description 27 locking 55 shortcuts 32 keys text and symbols 30 L LAN cable 9 leaking battery 108 local number 24 BGAN terminal 24 locking the keypad 55 log clear automatically on start up 74 lowercase mode 30 M MAC address 63 make a call 26 40 136 manual document number 1 memory usage call log 60 menu overview 58 menus main 33 microphone muting 55 missed calls 59 mobile number 49 muting the microphone 55 network information 97 network settings wireless 64 night mode 55 automatic switch to 74 noise cancellation 72 number mode 30 0 outline cradle 121 handset 115 P password SIP client 84 phone book 61 98 Phone settings 70 physical address IP Handset 63 PIN BGAN 90 for handset 78 wrong PIN 23 PIN status 89 PoE standard 12 port number 83 power connect to cradle 16 off 13 off automatic 75 on 13 on automatic 76 on off 27 stand by 4 Power over Ethernet s
21. may override manual settings To ensure the use of manual settings disable automatic configuration Automatically detect settings Use automatic configuration script fddress Proxy server E Use a proxy server For your LAN These settings will not apply to dial up or YPN connections Gddress 10 ial se Port 80 Govanced l Bypass proxy server For local addresses n 2 Clear the box labeled Use a proxy server for your LAN 3 Click OK When the proxy server settings are disabled close and restart your browser You may need to change this setting back on return to your Internet connection Accessing and navigating the web server Note 4 The following procedure is valid if the IP Handset is used together with a BGAN terminal 94 Introduction to the web server Chapter 4 Using the web server To access the web server of the IP Handset To access the web server from a computer do as follows 1 Start up your computer the BGAN terminal and the IP Handset 2 Connect your computer to the BGAN terminal using a standard LAN cable 3 Connect your IP Handset to the BGAN terminal as described in Getting started on page 7 4 Open your browser on the computer and enter the IP address of the IP Handset You find the IP address in the handset menus under Status gt Network information Another way to access the web interface of the IP Handset is to click on the page SETTINGS gt IP handse
22. network side of the terminal the call is transmitted as a circuit switched Standard Voice or 3 1 kHz Audio call When connected with the BGAN terminal the IP Handset provides a dedicated menu for the terminal IP Handset connection The wired handset is connected to the BGAN terminal by connecting the Ethernet cable from the cradle to one of the LAN ports of the terminal For further information see Connecting the wired IP Handset to a BGAN terminal on page 12 The wireless handset is connected to the BGAN terminal either by connecting to the integrated wireless access point of the terminal or a separate wireless access point to one of the LAN ports of the terminal For information on how to connect the handset to the access point see Connecting the IP Handset to a wireless access point on page 20 Establishing a connection using BGAN terminal 21 TS aB Sms fae Y E t ap Chapter 2 Getting started Establishing a connection When the handset is connected to the BGAN terminal it is automatically registered in the terminal and assigned the first available local number if the start up option Auto BGAN SIP is selected If for some reason you need another password or local number you need to set up the following in the handset and in the web interface of the BGAN terminal the start up option Auto BGAN SIP must be disabled e User name e Password e Local number For further information
23. the wireless IP Handset ccssseseeees 108 Cleaning the IP Handset ccccssssssececcccssseececseeeseeeceeeeees 109 Disposal of the IP Handset cccccsssecccessssccccesesccceeeecesees 109 Troubleshooting guide cssssssssssscececceceeessssssseeeeeeees 112 Technical specifications Thrane IP Handset wired csseccescccesccsseccsssceescees 113 Specifications wired handset ssscccsssseccceeseseccceesceeeeees 113 Outline dimensions wired handset sccecceccscescescsceecs 115 Thrane IP Handset wireless ccscccsseccsseccessccessceees 117 Specifications wireless handset ccccssseeccccsesscccsssccseenees 117 Outline dimensions wireless handset ceccscsscescescsceees 119 Thrane IP cradle outline dimensions cceeseceeseceeee 121 Conformity Thrane IP Handset wired csscccsscccsscccsssccsssceescees 123 CEs LV 6 EMC scscoseacatsacosagescacesaceesnccerascedsscedsncedsacdeonceqaanes 123 T E NEEE E E PAE ALE E A E A E 123 Thrane IP Handset wireless ccssscccsscccssccesseccescees 125 CE RETIE prerii raro a A aE E 125 PE ede cates eca nec saucmnscasbeceatecenwacee vance 125 PCC IC NOCE ssassasccssvenssassorcvscncnensceoasdaseobsnnesieadevesieideneseedses 127 AEE EAEE AEAEE EE EEE EEEE 129 serene AN E A E A AA A EE EEA EET 133 Table of Contents Chapter 1 Introduction t W 5 ge
24. unlock the keypad do as follows 1 Press the centre select key 2 Press the left select key To use night mode The display has a night mode for operation in low light areas In night mode the colours are changed to make the display more suitable for night operation The IP Handset can be set to automatically switch between day and night mode If the automatic switch between day and night mode is not selected you can activate the night mode manually To activate night mode do as follows 1 Select the left Options menu IP Handset functions 55 Chapter 3 Operating the IP Handset 2 Select Night mode To set the IP Handset to automatic switch between day and night mode see To set up the display on page 74 To use stealth mode Stealth mode is used when the IP Handset should not be noticed In stealth mode you can turn off all lights in the display and or sounds for external events Note however that the keypad will still light up when you press a key To activate stealth mode do as follows 1 Select the left Options menu 2 Select Stealth mode K Stealth mode is only activated for the items you have selected in the menu Settings Stealth See To set up stealth mode on page 71 How to enter text in the IP Handset 56 When entering your contacts in the IP Handset you use the keypad to enter the names Press before the alpha numeric key to switch between lower case upper case and numbers
25. 2 Select Phone identification to see the serial number of the IP Handset 3 Select Network information to see e DHCP Enabled Disabled e IP address e Subnet mask address Software version ap N ge fae a ae ap prar p fae See ap ok e Default gateway e Physical address MAC 4 Select Software version to see the version of the IP Handset software IP Handset menus 63 Chapter 3 Operating the IP Handset Network ce The Wireless network menu described in the following sections is only available in the wireless handset For the wired handset go to To select the IP address mode on page 69 To connect the IP Handset to the wireless network If the handset has been connected to the wireless access point before it will automatically attempt to establish a connection as soon as the access point is within reach If it is the first time you connect the handset to the wireless access point you need to manually connect to the access point To connect the IP Handset to the access point do as follows 1 Start up your wireless access point 2 Start up the handset 3 Enter the menu system and select Network gt Wireless network VOIP DLINK2 Bd A list appears with all wireless access points within reach together with previously connected access points MyWireless Ae H the handset already has a profile for this access point G
26. Hz Voice Dlstress test she if needed if any only in Voice Distress system only with EXPLORER 727 kkkk Terminal usage 58 IP Handset menus Chapter 3 Operating the IP Handset Call log The IP Handset logs all calls and dialled numbers The log entry shows the name if known the number time of the call and duration Note that the call log can hold maximum 100 calls You can delete calls from the call log To display the call log To display the call log do as follows 1 From the main menu select Call log 3 Lge 2 Select the list you want to see a 3 If you want to see details for a call move Received calls to the call and select View Dialled numbers To Manage 2 e To add a number from the call log to the Contacts To add a number from the call log to the Contacts do as follows 1 Inthe call log go to the call and select Options 2 Select Add to contacts Note that the Contacts list can hold maximum 100 entries 3 Type inthe name of your new contact and select OK IP Handset menus 59 Chapter 3 Operating the IP Handset To delete a number from the call log To delete a number from the call log do as follows 1 In the call log go to the call and select Options 2 Select Delete 3 Select Yes To delete all numbers in a call log folder To delete all numbers in the call log or all numbers in a sub folder of the call log do as follows 2 13 08 D
27. Not in use 3 Type in the PIN code you want to use and select OK ap Y OO als ae ap prar p fae _ ap gt If you do not want to have a PIN New PIN code code for the handset leave the field empty and select OK 4 Repeat the PIN code and select OK 5 Select Back to leave the menu Clear Ok Back To select the language This setting is for future use Only English language is currently available IP Handset menus 79 Chapter 3 Operating the IP Handset To apply factory default settings You can reset the IP Handset to factory default settings To return to factory default for all settings do 13 12 as follows 1 From the Settings menu select Factory Call services default Muma i J sure Important 4 All settings and status A Are you sure information are lostwhen All configuration settings and you accept this setting status information will be lost 2 Select Yes Language default All settings and status information are now changed to factory default settings Note that in some cases this operation may take up to 30 seconds 80 IP Handset menus Chapter 3 Operating the IP Handset SIP telephony and profiles The IP Handset has an integrated SIP Session Initiation Protocol client used for SIP telephony between the handset and the BGAN terminal which has an integrated SIP server or another SIP serv
28. P Handset Introduction Overview The wireless IP Handset connects to a wireless access point which is connected to a BGAN terminal or other IP connection or directly to a BGAN terminal with integrated wireless access point The internal battery is charged from the dedicated cradle connected to an external power supply Wireless access point WLAN IP Handset Wireless 14 Getting started with the wireless IP Handset Chapter 2 Getting started IP Handset connectors The handset has two connectors on the side of the handset e one connector for connecting a headset e one Mini USB 5 pin connector for charging the handset from a computer or USB charger TS ap Sms fae Y E t ap Mini USB Jack connector for headset Preparing the hardware For the wireless IP Handset you need the following hardware e A BGAN terminal with integrated wireless access point or a separate wireless access point complying to the Wireless Local Area Networking WLAN standard 802 11b g e For charging the handset e an external power supply with 10 32 V DC nominal power min 7 W or e a computer and a USB cable with a mini USB 5 pin connector at one end and a USB A connector at the other end To connect the wireless access point If the BGAN terminal does not have an integrated wireless access point you may connect the wireless access point to a BGAN terminal or to your standard network connection
29. There are 3 or 4 letters on each key To obtain the next letter on the key press the key again To move the cursor in the text use the arrow keys To delete the letter just before the cursor press the left select key Clear Hold the key to delete all the text For a list of the key functions in text mode see the table on page 30 IP Handset functions Chapter 3 Operating the IP Handset Example To type He do as follows 1 Press one or two times until the lower left corner of the display shows upper case letters 2 Press the key 4 ghi two times to display the letter H 3 Press again until the lower left corner of the display shows lower case letters 4 Press the key 3 def two times to display the letter e Using a headset You can connect a headset to the wireless IP Handset as follows ap N ge fae E m Lan ap oS p fae _ ap ok Plug the headset jack into the jack connector on the side of the handset The microphone and speaker of the IP Handset are automatically disabled and the headset is used instead IP Handset functions 57 Chapter 3 Operating the IP Handset IP Handset menus The menu system gives you access to the user parameters of the IP Handset To access the menu system from the main screen press the centre select key Move around in the menus with the arrow keys and select with the select keys Leave the menu system by pre
30. Use the Torx screwdriver size TX06 to remove 6 screws at the back 7 Take out the battery It is glued to the board you may need to use some force Tear the flat cable out of the connector 8 Dispose of the IP Handset and the battery safely according to local laws and regulations aB WY P aB fae o ap gt 2 ap N Maintenance tasks 111 Chapter 5 Service amp maintenance Troubleshooting guide 112 The below table provides information on some of the problems that might occur including possible causes and remedies to solve the problems The handset is not responding to any keys pressed No connection to the BGAN network The handset shows SIP fault An error occurred in the software 1 The PIN code has not been entered in the BGAN terminal 2 There is an error in the terminal or the BGAN network No SIP profile is selected the selected SIP profile is invalid or the user name or password is wrong Press and hold the on hook key for at least 10 seconds to switch off the handset Then switch on the handset again 1 Enter the menu system of the handset and select BGAN gt Enter PIN code For information on how to enter the PIN see Establishing a connection using BGAN terminal on page 21 2 See the manuals for the BGAN terminal for information on how to troubleshoot errors Enter the menu system and select SIP to see the sele
31. also for operation in low light areas If you do not want to use automatic activation deselect it You can still start it manually from the Main Options menu when needed For further details see To use night mode on page 55 To set up the display settings do as follows 08 383 1 From the Settings menu select Display 2 Move to the setting you want to change 3 For the backlight settings use the keys lt q Standby backlight and P to change the percentage 450 4 For the remaining settings select Editto Screensaver and select or deselect the item ce Use the down key to scroll down to Transparency Automatic Day night mode To select the start up options You can select whether or not you want to clear the log and the Contacts in your handset every time you start up the handset You can also select whether or not you want handsets to be automatically set up when they are connected to a BGAN terminal 74 IP Handset menus Chapter 3 Operating the IP Handset To select the start up options do as follows 1 From the Settings menu select Start up options 2 Ifyou want to clear the logs and the Contacts at every start up select Clear logs Contacts To leave the menu select Back 3 Ifyou want the IP Handset to be set up automatically when it connects select Auto BGAN SIP With this option selected from next startup the IP Handset will automatically be set up with the next available user name local nu
32. ard IEEE 802 3 af using data pairs The IP Handset starts up automatically when connected to the BGAN terminal However you may have to configure user name and password if the handset has not been connected before and if it is not set up to automatically connect with the SIP server of the terminal For further information see Establishing a connection using BGAN terminal on page 21 Getting started with the wired IP Handset Chapter 2 Getting started Starting up the wired IP Handset To switch on the IP Handset The wired IP Handset is automatically powered when it is connected to a LAN interface with PoE If the handset has been switched off you can switch it back on by pressing and holding the on hook key until the display lights up TS ap Sms fae Y E t ap 03 23PM dg Call log Contacts Status E R A Network Settings SIP Volume up a On off on hook Volume down If the handset does not start up the reason may 7 that there is no PoE in the LAN interface If you are connecting to a BGAN terminal check that the PoE indicator on the terminal lights green for the connected port For further information refer to the installation manual for the BGAN terminal To switch off the IP Handset press and hold the on hook key again until the display is turned off Getting started with the wired IP Handset 13 Chapter 2 Getting started Getting started with the wireless I
33. ardless of age and health gt T yu o WY The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value Before a device model is available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations e g next to the head and body as required by the FCC for each model The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines SAR information on this model device is on file with the FCC and can be found under the Display Grant section http www fcc gov oet fccid after searching on FCC ID ROJIPHANDSET Thrane IP Handset wireless 127 Thrane amp Thrane Thrane amp Thrane A S Declaration of Conformity with R amp TTE Directive The undersigned of this letter declares that the following equipment complies with the specifica
34. ase the separation between the equipment and receiver Thrane IP Handset wireless 125 Chapter B Conformity e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help See also the FCC IC Notice on the next page Part 15 21 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 126 Thrane IP Handset wireless Chapter B Conformity FCC IC Notice To comply with FCC radiation exposure requirements use of this device for head body operational configurations is limited to tested configurations and approved by Thrane amp Thrane A S THIS MODEL DEVICE MEETS THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES Your wireless device is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons reg
35. call The microphone is muted To reactivate the microphone select Options left select key gt Microphone The handset is in silent mode All external sounds from the handset including ring tones are muted Voice is not muted This symbol is shown when you are adjusting the volume The keypad is locked To unlock the keypad press the centre select key followed by the left select key 36 IP Handset keypad and display Chapter 2 Getting started This symbol is used in the Contacts list to indicate that the number is from the phone book of the BGAN terminal and is read only When an alpha numeric key is pressed from inside the Contacts list this symbol is shown while the handset is searching for entries with the letter pressed Wait a task is in progress Shown in the list of wireless access points The wireless connection is encrypted Shown in the list of wireless access points The wireless connection is not encrypted Shown in the list of wireless access points The profile for the wireless access point matches the handset IP Handset keypad and display 37 Chapter 2 Getting started Screensaver 38 You can choose to have a screensaver activated when the handset is not used for one minute This screen shows only the time handset status and general indications such as missed calls When you press a key the display returns to the normal display function To enable or disable the scr
36. calls see Handling calls on page 40 For a detailed description how to make secure calls see Making a secure call from the IP Handset on page 49 26 Making the first call Chapter 2 Getting started IP Handset keypad and display The keypad The following drawing shows the keypad of the handset Select Volume up Up Down Left Right Left select Right select Off hook On hook Power Volume down Alpha numeric keys The next sections explain the functions of each key in the keypad IP Handset keypad and display 27 ge aB Sms fae 7a E t ap Chapter 2 Getting started Control keys The below table shows the functions of the control keys in the upper section of the keypad Left select Selects the function shown in the display just above the key left soft key Right select Selects the function shown in the display just above the key right soft key From main screen Opens the Contacts list Off hook After entering a phone number Initiates a call to the number From main screen Opens a list of the latest calls including incoming outgoing and missed calls On hook Power When the handset is ringing Rejects the call During a call Ends the call When in the menu system Abandons the menu system and displays the main screen Otherwise Powers the handset on off when pressed and held for 3 seconds If there is an error and the handset do
37. ceeeeeenes 9 DS Fa thecradle sesrenesrn rroen TAT 11 Connecting the wired IP Handset to a BGAN terminal 12 Starting up the wired IP Handset ccsssseeccccessseeccceeeeeees 13 Getting started with the wireless IP Handset 000 14 roduc UON eoero E E EA 14 Preparing the hardware ccssssccssccssccessccesscceesceessceseees 15 Charging the IP Handset sciccosseisctecesowaselsducwevsceseteseesseacsenversss 18 Connecting the IP Handset to a wireless access point 20 Establishing a connection using BGAN terminal 21 Using a BGAN terminal lt cccascereasvasiweasscedesaceavecswuseessedeaterceeseess 21 Establishing a CONMECTION iscasasastecstiuveacaesanerescuesoadendedsevotsedes 22 Changing user name and password for an IP Handset 24 MAKING the firstcall sixctocsdsvssnivencescesvvancenedeseasunnecapndeasensss 26 vii Table of Contents Chapter 3 Chapter 4 viii IP Handset keypad and display ccssssssssenseceeeeeeeeees 27 TAEK E E E E 27 TAE AD aaa E 33 Operating the IP Handset UserinierfatEs tescsmcannnsalpeccigudsadessaceasnomncantaceacter aera aes 39 IP Handset TUNCHONS iscsscsanensessnndnoracaeaceaeusnnsrandoncesonsanons 40 Handling CANS aastccontvexesenunsuesannsogsessentcttedareradanascantaceruccanies 40 Making a call using a BGAN terminal csssccesseceesceenees 48 Making a secure call from the IP Handset
38. cted profile Change the profile or select another profile if necessary For further information see SIP telephony and profiles on page 81 Troubleshooting guide Appendix A Technical specifications This appendix contains specifications and outline drawings for the wired IP Handset and cradle and the wireless IP Handset and cradle YW e Ez W UY T Q 7a W ie D Thrane IP Handset wired Specifications wired handset Operating temperature 25 C to 45 C Storage and transport 25 C to 55 C temperature Humidity Up to 95 without condensation Air pressure transport 4572 m AMSL 113 Appendix A Technical specifications Power over Ethernet PoE class 2 Alternative B of IEEE802 3af is not supported VoIP Protocol SIP v2 Session Initiation Protocol RFC3261 SDP RFC2327 Voice Codecs G 711 and G 729 A B Physical interfaces RJ 45 male connector on fixed cable Not currently used Headset 2 5 mm jack and Mini USB 5 pin Certifications FCC CE Encryption VoIP protocol SRTP RFC 3711 ZRTP ID ver 3 Compass Safe distance Wired handset 50 cm Wired cradle 85 cm 114 Thrane IP Handset wired Appendix A Technical specifications Outline dimensions wired handset Weight of Handset 175 gram 20 gram Exclusive Wire Technical specifications EROPECTIVE VIEW Thrane IP Handset wi
39. dsfree LJ Microphone mute Stealth mode LI 09 242m Local 0301 fa Local 0503 h W ap N ge fae als ae ap prr p fae See ap Chapter 3 Operating the IP Handset 4 Ab If there are no entries for local phones in the phone book select Enter number and press Select In the example the call is transferred to the local phone 0503 Enter the local number in this case 0503 and press Transfer The BGAN terminal makes sure that the call is transferred properly to the new local number The phone with the local number you dialed starts to ring The incoming call is handed over to 0503 When the call is taken it is established between the initial caller and the new recipient IP Handset functions 09 24am Contact search Enter number ies Call Transfer 0503 Gs Transferred to Local John Brown Chapter 3 Operating the IP Handset To transfer a call with announcement When transferring a call you can put the current call on hold call the new number and announce the call to be transferred terminate the announcement call and then transfer the original call Extemial caller Taking extemal Final call Destination Call ag aa Ho 2 Announce cal aje Terminate announce cali 5 Transfer call ap N ge fae E m ap oS Ss p fae See ap ok
40. e following information GPS position N 55 48 E 12 31 e GPS position shows the current position Ready of the BGAN system ap N ge E m ee ap aS prar p fae _ ap CNo e Status shows the status of the BGAN 59 2 dBHz connection for example Ready or Registering A status e CNo shows the signal strength of the BGAN connection the carrier to noise OK Back ratio e PIN status shows status of the PIN for example whether the terminal is waiting for a PIN To see the BGAN terminal properties The see the BGAN terminal type and software version do as follows 1 From the BGAN menu select Properties 2 Click Ok or Back to return to the BGAN menu IP Handset menus 89 Chapter 3 Operating the IP Handset To enter the PIN for the BGAN terminal Note that this menu item is only available if the BGAN terminalis waiting for a PIN To enter the PIN for the BGAN terminal do as follows BGAN authentication Username 1 From the BGAN menu select Enter PIN code 2 Type in the Administrator user name for the BGAN terminal and select OK For information on how to type text in the handset see How to enter text in the IP Handset on page 56 3 Type in the Administrator password for the BGAN terminal and select OK 4 Type in the PIN for the BGAN terminal and select OK Alarm from the BGAN terminal You can use the IP Handset to
41. ector at the side of your handset Getting started with the wireless IP Handset Chapter 2 Getting started 2 Connect the other connector on the cable to a USB port on your computer or your USB charger The IP Handset automatically starts the charging process Indications during charging process A message appears briefly in the display the IP Handset makes a sound and the battery icon is animated to show that the battery is charging Getting started Battery charging Below are examples of the display when the handset is off and when it is in screensaver mode while charging the battery Handset off animated Screensaver mode The icon is turned off after a while but reappears when a key is pressed Getting started with the wireless IP Handset 19 Chapter 2 Getting started Note If the IP Handset is out of use for a longer period of time recharge the battery every two years to avoid deterioration of the battery Connecting the IP Handset to a wireless access point 20 Note 4 This procedure is only needed at the first connection Once connected the IP Handset automatically attempts to connect to this access point whether it is integrated in the BGAN terminal or not whenever it is switched on To connect the IP Handset to your wireless access point do as follows 1 Start up the wireless access point 2 Switch on your wireless IP Handset by pressing and holding the on hook key is until the displa
42. ed in this manual may be trademarks or trade names of their respective owners Safety Summary The following general safety precautions must be observed during all phases of operation service and repair of this equipment Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design manufacture and intended use of the equipment Thrane amp Thrane A S assumes no liability for the customer s failure to comply with these requirements DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate the IP Handset in the presence of flammable gases or fumes Operation of any electrical equipment in such an environment constitutes a definite safety hazard KEEP AWAY FROM LIVE CIRCUITS Operating personnel must not remove equipment covers Component replacement and internal adjustment must be made by qualified maintenance personnel Do not replace components with the cable connected Always disconnect power and discharge circuits before touching them DISPOSAL Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment Never dispose these items together with unsorted municipal waste household waste In order to protect the environment and ensure the correct recycling of old equipment as well as the re utilization of individual components use either public collection or private collection by the local dis
43. eensaver enter the menu system select Settings gt Display and select Screensaver When the box is checked the screensaver is enabled KI If you have a PIN code for your handset you must enter the PIN code to gain access to the handset when the screensaver is on IP Handset keypad and display Chapter 3 Operating the IP Handset This chapter describes how to use the IP Handset It also describes how to configure the handset and use the display menu system including a short description of how to use the IP Handset with a BGAN terminal For information on how to connect and start up the handset and how to navigate with the keypad refer to the previous chapter Getting started User interfaces The main user interface for the handset is the display menu system However with a computer and a browser you can also use the built in web server to access a subset of the handset settings This way you can take advantage of a larger screen and still access a subset of the handset settings ap N ge E m ap oS p fae See ap Q e The display menu system is described in IP Handset menus on page 58 For an overview of the keys and display and explanation of keys and display symbols see IP Handset keypad and display on page 27 e The web server is described in Using the web server on page 93 39 Chapter 3 Operating the IP Handset IP Handset functions Handling
44. elect New wireless profile Options left select SSID ao oS A new profile is now created Select Manage Select Add profile Type in the SSID of the access point Select OK abc Sym Clear Ok Back 6 Enter the security information for the access point For further information see To edit a Wireless network profile on page 66 To see memory usage in the list of Wireless network profiles To see the number of stored profiles and the 31 48 X maximum allowed number of profiles do as follows Stored profiles 6 1 From the Wireless network list select Options left select Total storage capacity 2 Select Manage 3 Select Memory usage a 68 IP Handset menus Chapter 3 Operating the IP Handset To set the country for Wireless network use To make sure you have the right settings for the country your IP Handset is currently located in you have to enter the country in the handset Important In some countries the use of Wireless networks WLAN is not allowed Before continuing make sure WLAN is allowed and licensed in the country where you intend to use it To enter the country do as follows 1 Select Network gt Settings gt Country 2 Scroll to the country your handset is located in and select it If the country is not in the list select Other To select the IP address mode ap N ge fae E m Lan ap oS a g0 Sms ap ok You
45. elete missed Delete received 2 Select the folder you want to empty Delete dialled 3 Select Yes Delete all 1 In the call log menu not in one of the sub folders select Manage Memory usage To see memory usage in the call log To see the number of stored entries and the maximum allowed number of entries do as follows 1 In the call log menu not in one of the subfolders select Manage 2 Select Memory usage 60 IP Handset menus Chapter 3 Operating the IP Handset Contacts Use the contact list of the IP Handset to find a contact and make a call or manage your contacts You have access to the contacts in the BGAN phone book To display your contacts To display your contacts do one of the following e From the main screen press the right select key e from the main screen press W or e from the main menu select Contacts If a contact is from the BGAN phone book it is marked with IE This means you cannot edit or delete the entry ap N ge fae E m Lan ap oS p 49 See ap Q To call a contact To call a contact do as follows 1 In your Contacts list scroll to the contact you want to call 2 Press the off hook key To add a contact To add a contact do as follows 1 In your Contacts list press the left select key Options 2 Select Add Note that the Contacts list can hold maximum 100 entries 3 Type in the name o
46. er How to set up the SIP profile depends on your subscription and the SIP server and network to which the handset is connected To activate a SIP profile The default profile is the BGAN profile which is used when the IP Handset is connected to a BGAN terminal To activate a profile do as follows ap N ge fae E OW ap _ p fae Sees ap ok 13 13 1 From the main menu select SIP BGAN E 2 Move to the profile you want to use for Nai uce communication and select Connect IP Handset menus 81 Chapter 3 Operating the IP Handset To add a new SIP profile 82 Add a new SIP profile if you want to connect the SIP client of the IP Handset to a SIP server You need to enter several network specific values so the handset can communicate with the SIP server The IP Handset can hold up to 10 profiles The following parameters can be set up in the SIP profile e Profile name e SIP server and port e User name e Password e Codec priority e STUN server e Reregister interval To add a new SIP profile do as follows 1 Inthe SIP menu select Options left select key 2 Select Add IP Handset menus 09 13 Edit View Add Connect Manage Type in the name to use for the new At Server name IP select Edit again Chapter 3 Operating the IP Handset profile and select OK Example The profile name is New Profile
47. es not power off after approximately 3 seconds hold the key for 10 seconds and the handset will perform a hardware reset 28 IP Handset keypad and display Chapter 2 Getting started Select centre Selects confirms the function highlighted in the display Navigation Navigates through the menu system in the display Right Left are also used to change settings in the menus From main screen A Volume up V down See also Keypad shortcuts on page 32 IP Handset keypad and display 29 Chapter 2 Getting started Alpha numeric keys This section shows the functions of the alpha numeric keys in the lower section of the keypad The functions available depend on whether you are typing a phone number number mode or text text T ars mode 1E 4 on In number mode you get the number Kain of the key pressed Only has two functions Press once The display shows Press twice or press and hold The display shows Press The display shows See the available functions in text mode on the next page In text mode you have the functions listed below The key switches between text and number mode There are three options Numeric lowercase and uppercase characters You can see in the lower left corner of the display which mode is currently selected To get numbers from lowercase or uppercase mode press and hold the key At numerous presses on the same key the character changes
48. esidential area is likely to cause harmful interference in which case the user will be re quired to correct the interference at his own expense 123 Thrane amp Thrane Thrane amp Thrane A S Declaration of Conformity with LVD and EMC Directives The undersigned of this letter declares that the following equipment complies with the specifications of EC directive T3 23 EC concerning Low Voltage Safety and EC diractive 8S 336 EC conceming EMC Equipment included in this declaration TT 36704 Thrane IP Handset amp Cradle wired TT 38724 Thrane IP Handset wired PN 4036724 TT 36744 Thrane IP Cradle wired PH 4036744 Equipment Applicability The TT 36704 Thrane IP Handset is an IP telephone used worldwide for voice communication between the handset and a Thrane amp Thrane BGAN terminal or any other IP terminal Declaration The safety requirement with respect to tha LVO directive 73 23 EC is met by conforming to the harmonized EU standards EN 60950 1 The protection requirement with respect to the EMC directive amp S 336 EC is met by confonming ta the harmonized EU standards EN 60945 and EN 55022 Manufacturer Thrane amp Thrane A S Lundtoftegardsvej 930 DK 2800 Kgs Lyngby Denmark Porsvej 2 DK 9200 Aalborg SV Denmark Place and Date Kgs Lyngby 13 May 2008 Thrane amp Thrane ANS Deo no 83 1270 08 Pega tof Tiumen amp Thro AT En fre Curcke Nini Con f ib i ia Chapter B Conformity T
49. et wireless Appendix A Technical specifications Thrane IP cradle outline dimensions The below outline drawing applies to both the wired and the wireless variant N e Ez O VU ap ok N O U tS D Perspective view Thrane IP cradle outline dimensions 121 Appendix A Technical specifications Thrane IP cradle outline dimensions continued front and side 152 122 Thrane IP cradle outline dimensions Appendix B Conformity Thrane IP Handset wired gt T yu CE LVD amp EMC The Thrane IP Handset wired is CE certified LVD amp EMC directives as stated in the Declaration of Conformity with LVD and EMC Directives enclosed in copy on the next page FCC Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment gen erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications Operation of this equipment in a r
50. f your contact and select OK The name can be maximum 32 characters For information on how to enter text see How to enter text in the IP Handset on page 56 IP Handset menus 61 Chapter 3 Operating the IP Handset 4 Scroll to Number and select Edit 5 Type in the number of your contact and select OK The number can be maximum 32 characters To edit a contact To edit a contact do as follows l GL e p In your Contacts list scroll to the contact you want to edit Press the left select key Options Select View Edit Select Edit Change the name of your contact and select OK For information on how to enter text see How to enter text in the IP Handset on page 56 Scroll to Number and select Edit Change the number of your contact and select OK To delete a contact To delete a contact do as follows l 2 3 4 In your Contacts list scroll to the contact you want to delete Press the left select key Options Select Delete Press the left select key Yes The contact is now deleted from your Contacts list 62 IP Handset menus Chapter 3 Operating the IP Handset Status In the Status section you find the serial number of the IP Handset and the network settings Use this menu to display the software version of the IP Handset To view status for the handset do as follows 1 From the main menu select Status 13 08 Phone identification Network information 2
51. ficient noise suppression software which you can switch on or off depending on the noise level in your environment Noise cancellation should only be selected when the handset is used in a noisy environment To set up Noise cancellation do as follows 12 01 2 1 From the Settings menu select Call services Noise cancellation LI 2 Press Select for Noise cancellation Automatic secure When the IP Handset is used in networks where all calls must be secure it can be set up to start a secure session automatically each time when a call is initiated and the peer IP Handset goes off hook To set up Automatic secure do as follows 1 From the Settings menu select Call services 2 Press Select for Automatic secure for all calls to be encrypted secure calls Note 4 If you want to make a single secure call do not select Automatic secure Use the option Go secure proceed as described in To make a secure call on page 51 72 IP Handset menus Chapter 3 Operating the IP Handset To set up the function of the cradle The IP Handset can be operated as hand held or hands free You can select whether the handset should detect the cradle or not To set up the cradle settings do as follows 05 02 1 From the Settings menu select Cradle 2 To have the handset detect whether or not itis in the cradle check the box This is the default mode The function is as follows e You can answer calls by rem
52. g 42 51pm 2 connections do as follows 1 From the BGAN menu select Connect User group 2 Use the left right keys to find the network user group for the application you want to start or stop Streaming 64 3 Use the up down keys to select the connection you wish to start Active or stop Inactive 4 Press Start to start a connection or press Stop to stop the connection Stop Back 5 A confirmation window is displayed Press 12 54PM Yes to continue 2 The IP Handset sends a command to the BGAN terminal to start or stop the User group selected connection Check the handset Group 0 at regular intervals that the connection is i F Are you sure still running If the connection could not be started by dStart Standard the BGAN terminal the check mark will be removed the connection is inactive and the command Stop has changed to Start IP Handset menus Chapter 3 Operating the IP Handset For detailed information about using IP data connections and setting up network user groups with standard and streaming profiles refer to the BGAN terminal s user manual gt Optimise airtime and bandwidth usage You must manually stop the connection when not used any longer Note that you are charged for the bandwidth used and the data transferred To see BGAN status information To see the BGAN status do as follows 12 32pm 1 From the BGAN menu select Status The status menu shows th
53. h IP Handset in the web interface of the BGAN terminal To set up the BGAN terminal do as follows 1 Connect a computer to the LAN interface of the BGAN terminal and start up your browser 2 Enter the IP address for the BGAN terminal The default IP address is 192 168 0 1 The web interface opens 3 Select SETTINGS gt IP handsets 4 Locate the local number that matches the user name local number of your handset and click Edit 5 Enter the same password you entered in the handset When the terminal and the handset have recognized each other a Configure link appears next to the new handset in the web interface of the terminal Click the Configure link to open the internal web interface of the IP Handset For information on the web interface see Using the web server on page 93 Establishing a connection using BGAN terminal 25 Chapter 2 Getting started Making the first call To make a call do as follows 1 Type the phone number on the keypad If the number is in the Contacts list of the handset you can also select the number from there and dial up with the off hook key 2 Press the off hook key in the left side of the keypad or press The display shows that the number is being dialled _ _ Dialling 004539558800 3 Volume up or down If you need to adjust the voice volume during a call and the display shows the main screen press A or V onthe keypad For further information on how to make
54. he off hook key in the left side of the keypad BY or by removing the handset from the cradle For information on cradle detection see To set up the function of the cradle on page 73 g Ringing John Brown Note 4 If the handset is in the cradle while you answer the call the mode will automatically be hands free by default Any open menus are closed down when the handset is ringing You can see unanswered calls under Call log in the IP Handset menus or in the web interface To transfer a call When you receive a call you can transfer it to another phone connected to the terminal The most commonly used scenario is that you make a blind transfer This means that you transfer the call directly to a new number without talking to the new number before putting the call through External caller Taking extemal Final call Destination 1 Ciall Transfer calle 42 IP Handset functions Chapter 3 Operating the IP Handset To transfer a call do as follows l 2 a Having taken the call you press Options Scroll to Transfer lt number to transfer gt and press Select If the local numbers are entered in the phone book the display shows the local numbers available for transferring the call In the example you can transfer the call to one of the local phones Local 0301 or Local 0503 IP Handset functions XS 00 00 05 John Brown 09 23 Hold Transfer John Br Han
55. hrane IP Handset wireless CE R amp TTE The IP Handset is CE certified R amp TTE directive as stated in Declaration of Conformity with R amp TTE Directive enclosed in electronic copy on the next a page Z S Use of WLAN The WLAN interface requires that the user enters the current country of operation See To set the country for Wireless network use on page 69 For use in the EU the following restrictions apply e France Outdoor use must be limited to 10 mW EIRP within the frequency band 2454 MHz to 2483 5 MHz e Italy Outdoor use outside own premises require general authorization FCC Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Incre
56. ile do as follows Select the access point you want to From the main menu select Network gt Wireless network Delete profile change profile for Press the left select key Options Manage Note that if no profile is defined for the selected access point this menu will only show Connect and Manage The SSID name of the Wireless network and security mode of the selected access point are automatically detected by the handset Select Edit View profile For security mode WEP set the following see also the documentation for Wireless Access Point e Authentication Select Open system or Shared key e Encryption level Select 64 bit or 128 bit e WEP key index Select 1 2 3 or 4 e Use hexadecimal key Select whether you want to enter the encryption key in hexadecimal numbers or text e WEP key Enter WLAN encryption key For security mode WPA PSK TKIP or WPA2 PSK AES set the following see documentation for Wireless Access Point e Use hexadecimal key Select whether you want to enter the encryption key in hexadecimal numbers or text e Encryption key Enter WLAN encryption key 5 Select one of the following e Connect left key if you want to connect immediately to the access point or e Back right key if you want to save the profile for later IP Handset menus Chapter 3 Operating the IP Handset To delete a Wireless network profile To delete a Wireless network profile do as 71 52 R fo
57. in the same sequence that the characters are listed in the following table 30 IP Handset keypad and display Chapter 2 Getting started PURG x Switches between lowercase uppercase and numbers Symbols Displays a list with the following additional symbols oe E E L lt gt 2 Fe lt CR gt IP Handset keypad and display 31 Chapter 2 Getting started To navigate with the keypad To enter the menu system from the main screen press the centre select key To move through the menus press the navigation keys arrows To select a highlighted menu item press the centre select key To select one of the items in the action texts area press the key just below the text you want to select To go back one level in the current menu press the right select key only when Back is displayed above the key Keypad shortcuts The following shortcuts are available When the display is in the main screen this key gives direct access to the list of contacts When the display is in the main screen this key opens a list of the latest incoming outgoing and missed calls When the display is in the menu system the on hook key will exit the menu system and show the main screen When the display is in the main screen the right select key will open the list of contacts From inside the Contacts list press the first letter of an entry to access the entry in the Contacts list Alpha numeric When the display is in the me
58. ions on page 113 Standard X 509 certificate has been added for Stronger Authentication SA for closed user groups To configure the IP Handset for secure calling Note 4 SIP Service Provider details In order to make a secure call you must have a SIP account at a SIP Service Provider You must make sure e that the Service Provider allows for the ZRTP protocol e if calling from a BGAN terminal the Service Provider allows for RTP streaming through the Service Provider s server You need your SIP account details to configure the IP Handset The configuration is the same whether you use the IP Handset with a BGAN terminal or a router IP Handset functions 49 Chapter 3 Operating the IP Handset To configure a router or a BGAN terminal do as follows Description Please refer to the manufacturer s documentation BGAN terminal The configuration of the IP connection of the BGAN terminal determines the speech quality of the IP Handset The following two examples show a high quality and a best effort quality e Secure connection with guaranteed high speech quality Start a Streaming data session at 64 kbps The IP Handset is by default configured to G 711 codec 64 kbit Secure connection with best effort speech quality Start a Standard data session In this case set the codec priority in the SIP profile of the IP Handset to G 729 For details see To edit a SIP profile on page 85 To configure the IP Handset do as f
59. ious section Handset in cradle You can also make a hands free call by leaving the handset in the cradle while making the call Similarly you can answer a call using hands free mode by leaving the handset in the cradle while answering the call In both cases the default function is as follows e Ifyou remove the handset from the cradle during the call the mode will automatically change to hand held e When the handset is out of the cradle in hand held mode the call will be terminated when you put the handset back in the cradle e When the handset is out of the cradle in hands free mode you can put it back in the cradle without terminating the call K You can change this default function under Settings gt Cradle if you want the handset to be independent of the cradle For further information see To set up the function of the cradle on page 73 54 IP Handset functions Chapter 3 Operating the IP Handset To mute the microphone You can mute the microphone of the IP Handset To mute the microphone during a call do as follows 1 Select the left Options menu 2 Select Microphone mute To lock the keypad You can lock the keypad of the IP Handset When the keypad is locked you can still answer incoming calls To lock the keypad do as follows 1 Select the left Options menu 2 Select Keypad lock ap N ge fae E m Lan ap oS p fae See ap ok To
60. is connected to If the SIP server is the BGAN terminal you don t need to change this setting The interval is set to 120 seconds default The maximum value is 86400 seconds 24 hours If the connection to an external SIP provider is made through a NAT router this setting may be needed to keep the connection through NAT to the SIP server open This setting should in this case typically be set to 20 seconds Note 3 If the IP Handset registers with the SIP server over a satellite connection or other telecommunications network you may set this time interval to a larger value to avoid unintended use of bandwidth 10 When you have made the changes select Back 84 IP Handset menus Chapter 3 Operating the IP Handset 11 If you want to connect immediately with the new SIP profile select Connect If not select Back to leave the menu To edit a SIP profile To edit a SIP profile do as follows 1 In the list of profiles go to the profile you want to change and select Options gt Edit View 2 Edit the settings as described in the previous section Ce gt For the BGAN profile only the user name and password can be changed The default user name and password are 0501 and 0501 To delete a SIP profile ap N ge fae E m Lan ap oS p fae _ ap ok To delete a SIP profile do as follows 1 Inthe SIP menu move to the profile you want to delete and select Optio
61. kHz Audio call Example Dial 2 004539558800 to make a 3 1 kHz Audio call to Thrane amp Thrane in Denmark To make a call to a handset connected to a BGAN terminal gt By default all handsets connected to the terminal will ring on incoming calls To make a call to a handset connected to the BGAN terminal dial 48 IP Handset functions Chapter 3 Operating the IP Handset 870 lt Mobile number gt e is the prefix used in front of the country code for international calls This is 00 when calling from most countries e Mobile number The mobile number of the BGAN terminal you are calling Example If you are calling from Denmark and the mobile number for 3 1 kHz Audio is 772112345 on your BGAN terminal and you want to make a call to the BGAN terminal using 3 1 kHz Audio dial 00 870 772112345 To see the mobile numbers of your BGAN terminal refer to the information included with your airtime subscription Note There are two Voice numbers one for Standard Voice and one for 3 1 kHz Audio For more information on call types and the BGAN terminal refer to the user manual for your BGAN terminal ap N ge fae E m Lan ap oS E See ap ok Making a secure call from the IP Handset The IP Handset supports secure peer to peer voice calls You can make secure calls to all IP phones complying with the ZRTP version used by the IP Handset see Technical specificat
62. le do as follows 1 Click New profile at the top of the page 2 Fillin the list You may not need to fill in all items in the list Mandatory fields are marked with 3 Click Save at the bottom of the page To edit a SIP profile To edit a SIP profile do as follows 1 From the Profile scroll list select the profile you want to edit 2 Change the settings according to your needs Note 4 For the BGAN profile you can only change the user name and password Be careful if you change these the user name is also the local phone number Same oD gt Sones ap 7a HS ap Ka prr n 3 Click Save at the bottom of the page To delete a SIP profile To delete a SIP profile do as follows 1 From the Profile scroll list select the profile you want to delete 2 Click Delete at the bottom of the page Using the web server 101 Chapter 4 Using the web server Uploading firmware You can use the web server to upload firmware from your computer to the IP Handset To upload firmware do as follows 1 Select UPLOAD FIRMWARE from the left navigation pane Thrane amp Thrane E HOME UPLOAD FIRMWARE CONTACTS Browse for file to upload CALL LOG SIP SETTINGS Upload Firmvare UPLOAD FIRMWARE IMPORT EXPORT HELP _ 4 b Done ro M Local intranet R10 5 2 Click Browse and locate the firmware you want to upload to the IP Handset 3 Click
63. leak 108 870 call 49 remove 109 stand by time 4 BGAN A call using 48 active alarms enter PIN 90 BGAN 91 menu 88 adjust status information 89 backlight 74 BGAN critical alarms 91 sound 71 BGAN software version 89 standby backlight 74 BGAN terminal 25 volume during call 54 configuration 50 alarm setup 25 active BGAN 91 BGAN terminal type 89 alert BGAN 90 answer when lifted 73 C audio suppress 71 cable relief 9 authentication 51 call auto power off 75 870 49 auto power on 76 encrypted 49 automatic IP address 69 ending or rejecting 48 automatic secure 50 from BGAN terminal 48 automatic shut down 75 making 26 40 receiving 42 B secure 49 transferring 42 backlight 74 call log 99 adjust 74 add number to contacts 59 standby adjust 74 delete a number 60 suppress 71 delete all numbers 60 manage 59 memory usage 60 133 Index call services 72 CE compliance 123 wired handset 123 wireless handset 125 change hands free mode 54 charging connector 15 USB charger 18 wireless handset 18 clear log automatically 74 CNo 89 codec priority SIP profile 84 compass safe distance wired handset 114 wireless handset 118 configuration BGAN terminal 50 configure web interface 25 confirm SAS 51 conformity wired 123 wireless 125 connect external power supply 16 connecting BGAN terminal 12 connecting cradle LAN cable 9 connecting the handset 9 connecti
64. lic service obligations Internet Protocol The method or protocol by which data is sent from one computer to another on the Internet Local Area Network Liquid Crystal Display Media Access Control address A hardware address that uniquely identifies each node of a network Network Address Translation Printed Circuit Board Personal Identification Number A secret numeric password shared between a user and a system used to authenticate the user to the system Power over Ethernet A standard for combining power supply with transmission of data over the Ethernet The source unit injects power into the Ethernet cable and the power is picked up at the connected device Pre Shared Key PUK QVGA RTP SA SIM SIP STUN TFT Glossary PIN Unblocking Key An eight digit code used to unblock a SIM card after three incorrect PINs have been entered The PUK code is supplied with the SIM card Quarter Video Graphics Array A popular term for a computer display with 320 x 240 resolution QVGA displays are often seen in mobile phones PDAs and some handheld game consoles Real time Transport Protocol defines a standardized packet format for delivering audio and video over the Internet Stronger Authentication Subscriber Identity Module The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information preferences and storage of text messages
65. llows 1 In the Wireless network list go to the Edit View profile access point for which you want to delete the profile Connect 2 Select Options left select Delete profile 3 Select Delete profile Manage 4 Select Yes left select The profile for the selected access point is now deleted If the access point uses Select Back encryption your handset will not be able to connect to the access point unless the security settings are entered again ap N ge fae IT m ap oS p fae Sms ap ok To delete all Wireless network profiles To delete all Wireless network profiles do as follows R 21 48 Add profile Memory usage 1 From the Wireless network list select Options left select 2 Select Manage Delete all profiles 3 Select Delete all profiles CIE When you delete all profiles you will not be able to connect to any access point using encryption P unless you enter the security settings again 4 Select Yes left select to confirm IP Handset menus 67 Chapter 3 Operating the IP Handset To create a new Wireless network profile Normally a new profile is automatically created when you connect to an access point If needed you can define a profile for an access point that is not currently within reach To create a new Wireless network profile do 21 48 X as follows 1 From the Wireless network list s
66. luding contacts and settings The user interface also provides direct access to certain features of a connected BGAN terminal There are two variants of the handset A wired model and a wireless model 2 Your IP Handset Chapter 1 Introduction The wired IP Handset The wired handset is powered directly from the LAN interface using Power over Ethernet PoE so an external power supply is not needed The TT 3670A Thrane IP Handset amp Cradle wired includes the following main units e TT 3672A Thrane IP Handset wired e TT 3674A Thrane IP cradle wired G e t e 5 ge prun The IP Handset connects to the cradle with a coil cord The cradle connects with a fixed LAN cable to a LAN port with PoE for example in a BGAN terminal Broadband Global Area Network for satellite communication Your IP Handset 3 Chapter 1 Introduction The wireless IP Handset The wireless IP Handset connects to a wireless access point using Wireless Local Area Networking WLAN The internal battery is charged from the dedicated cradle which connects to an external power supply 10 32 V DC Due to the improved power management the wireless IP Handset can be on stand by time for up to 24 hours The TT 3670B Thrane IP Handset amp Cradle wireless includes the following main units e TT 3672B Thrane IP Handset wireless e TT 3674B Thrane Cradle for IP Handset 4 Your IP Handset Features
67. mber and password when connected to a BGAN terminal To leave the menu select Back To disable or set automatic shut down wireless handset only Per default the wireless IP Handset is set to shut down automatically if it does not receive a signal from a wireless access point for a certain period of time and is outside the cradle ap N ge fae E m Lan ap oS E 49 See ap Q To disable or set automatic shut down do as follows 1 From the Settings menu set or remove the check mark for Automatic shut down 2 Use the keys lt and P or press Edit to select the wanted time interval before automatic power off You have the following choices e Disabled e 2 5 15 30 or 60 minutes default value 30 minutes 3 Select the time span 4 Press Back to return to normal operation As long as the handset sits in a powered cradle it will not automatically shut down IP Handset menus 75 Chapter 3 Operating the IP Handset To disable or set auto power on Per default the wireless IP Handset is set to automatically power on when it is in the cradle and the cradle is powered on Then you do not have to switch on the handset manually To disable or set automatic power on do as follows 1 From the Settings menu set or remove the check mark for Auto power on 2 Select Back to return to normal operation To enable or disable the web server A web server is built in
68. mber and password If you want to change the user name or password you need to set up the user name password and local number in two places e Inthe IP Handset e Inthe web interface of the BGAN terminal To enter user name and password in the IP Handset 24 ce Make sure you have disabled Auto BGAN SIP under Settings gt Start up options Otherwise the information entered below is not used at next startup To enter the user name and password in the IP Handset do as follows 1 Start up the handset as described in the previous sections Enter the menu system and select SIP Move to the BGAN profile and select Options left select key Select Edit View a ee a Select User name and enter the user name for your handset Note that the user name must be the same as the local number for your handset when using the BGAN terminal Available numbers are 0501 to 0516 Establishing a connection using BGAN terminal Chapter 2 Getting started 6 Select Password and enter the password for your handset Note this password for later use in the terminal You can use the local number as the password as well 1 e 0501 to 0516 Ce The Thrane IP Handset only supports numbers no letters in the password 7 Exit the menu To enter user name and password in the BGAN terminal TS aB Sms fae Y E E ap WO To match the IP Handset with the BGAN terminal you must enter the local number and password for eac
69. n the file To export a subset of the settings to a file do as follows 1 In the IMPORT EXPORT page click a button under EXPORT to create a settings file 2 Click Save browse to the location where you want the settings file and click Save again The file is now saved in the location you specified Using the web server 103 Chapter 4 Using the web server To import settings from a file 104 You can import three types of settings file each containing a subset of the handset settings Contacts SIP settings or Phone settings The name of the file indicates which settings are included in the file To import a settings file do as follows 1 Click Browse 2 Browse to the location where the settings file is saved and select the file you want to import 3 Click Open 4 Click Import The selected settings are now replaced by the imported settings Using the web server Chapter 4 Using the web server Help and diagnostics report The IP Handset can generate a diagnostics report This report includes information that can be very useful for a service technician If you are reporting an error with your IP Handset you may be asked to provide a diagnostics report To save a diagnostics report do as follows 1 Select HELP from the left navigation pane Thrane amp Thrane CONTACTS CALL LOG SIP SETTINGS UPLOAD FIRMWARE IMPORT EXPORT HELP oD gt Soames ap 7a ae ap Ka prr
70. ndset Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment Never dispose these items together with unsorted municipal waste household waste In order to protect the environment and ensure the correct recycling of old equipment as well as the re utilization of individual components use either public collection or private collection by the local distributor of old electrical and electronic equipment marked with this symbol Contact the local distributor for information about what type of return system to use Important 4 Take out the battery before disposing of the IP Handset The battery must be disposed of separately To remove the battery from the IP Handset You need the following tools e Torx screw driver size TX05 aB WY aB fae o aB gt 2 ap N e Torx screw driver size TX06 e Pair of tweezers Maintenance tasks 109 Chapter 5 Service amp maintenance To remove the battery do as follows 1 Use the tweezers to remove the two rubber strips on the side of the IP Handset 2 Use the Torx screwdriver size TX05 to remove 3 screws on each side 3 Take off both aluminium side pieces 4 Use the Torx screwdriver size TX05 to remove 2 screws at the bottom on the back 5 Use the tweezers to open the IP Handset 110 Maintenance tasks Chapter 5 Service amp maintenance 6
71. necting to the cradle or directly to a LAN PoE interface The handset also has two connectors on the side of the handset e one connector for connecting a headset e one Mini USB connector Note These two connectors are currently not functional in the wired handset IP cradle connectors The cradle for the IP handset has two internal LAN connectors and an alternative terminal block for the LAN connection e One LAN connector connects to the coil cord from the IP Handset e The other LAN connector or alternatively the terminal block connects to your LAN cable between the cradle and the BGAN terminal 8 Getting started with the wired IP Handset Chapter 2 Getting started Connecting the cables to the IP cradle To connect the cables to the IP cradle do as follows 1 Remove the two screws holding the centre cover in the bottom of the cradle and take off the cover Fit coil cord J102 here Cable relief 2 Connect the coil cord from the IP Handset to the cradle connector marked J103 Then fit the cable relief mounted on the coil cord into the groove at the cradle exit 3 To mount the external LAN cable do one of the following e Connect a standard LAN cable to the connector marked J102 in the cradle This is the cable for connecting to the BGAN terminal or other LAN PoE interface Important 4 The space between the cable LAN connector and the PCB is very scarce make sure the housing of the cable c
72. ng SAS is shown in the display This string consists of a combination of 4 digits and characters symbols IP Handset functions i 12 013 a Go secure PE Hold Transfer Alice Handsfree E Microphone mute Stealth mode O Going secure R 00 00 24 Alice ap N ge fae an ae ap prar p fae Same ap ok Chapter 3 Operating the IP Handset 3 4 You must verify the string Compare your own string with the peer string Example Say the first 2 symbols and the peer i e the person called says the last 2 symbols If the comparison of the SAS is ok press Yes gt If the 4 digit SAS is not identical press No when asked to confirm SAS authentication The secure session is aborted and the call is terminated The line is secure and the display shows Secure and a Padlock Voice streaming is encrypted and decrypted Note 4 The IP Handset supports one secure 52 call at a time If there is a secure call established and put on hold you cannot establish another secure call IP Handset functions Authenticate qi6a Confirm authenticity ok R 00 00 59 Secure Alice Chapter 3 Operating the IP Handset Failed secure session A secure session may fail because the negotiation protocol fails or because the verification of authentication certificates fails If the negotiation protocol fails the status window shows
73. ns 2 Select Delete 3 Select Yes IP Handset menus 85 Chapter 3 Operating the IP Handset To delete all SIP profiles To delete all SIP profiles do as follows 13 15 2 1 From the SIP settings menu select Options left select key Memory usage 2 Select Manage Delete all 3 Select Delete all Important All profiles except BGAN are deleted this means that you will only be able to connect your handset using the BGAN profile seet Back 4 Select Yes To see memory usage in the list of SIP profiles To see the number of profiles in the list and the maximum allowed number of profiles do as follows 1 From the SIP settings menu select Options left select key 2 Select Manage 3 Select Memory usage 86 IP Handset menus Chapter 3 Operating the IP Handset Information from the BGAN terminal When the IP Handset is connected to a BGAN terminal the handset provides a dedicated BGAN menu Through this menu you have access to a subset of controls and views of the BGAN terminal Properties You may find the following items in this menu i depending on configuration Event log e Connect You can use the handset with the CNo local number 0501 to start and stop IP background or streaming connections for all network user groups Only shown when handset 0501 is connected and the Seet Back connections are set up in the BGAN terminal ap N ge fae E m
74. nsfer a call on page 42 Note 4 The BGAN system only supports one external call at a time IP Handset functions Chapter 3 Operating the IP Handset 06 472 gt RE Hold 00 02 53 John Brown X 00 00 18 0503 RF Hold 00 03 23 John Brown e Terminated 00 00 45 0503 06 482 Unhold Handsfree LJ Microphone mute L Stealth mode L Night colours LI ap N ge IT m ap _ p fae Sms ap ok Chapter 3 Operating the IP Handset To end or reject a call Press the on hook key to end an ongoing call or to reject an incoming call When the handset is in hand held mode you can also end the call by placing the handset in the cradle Making a call using a BGAN terminal When making a call with the IP Handset using a BGAN terminal you use the BGAN network and its functionality To make a call from a handset connected to a BGAN terminal To make a call from a phone or handset connected to a BGAN terminal dial 00 lt country code gt lt phone number gt followed by or Example To call Thrane amp Thrane in Denmark 45 39558800 dial 00 45 39558800 followed by or Note 4 The default call type is set up in the web interface of the BGAN terminal However you can select the call type for your call using a prefix Dial 1 before the number to make a Standard Voice call Dial 2 before the number to make a 3 1
75. nu system an alpha keys numeric key will jump to the menu item with the pressed number or in the Contacts list to the first entry beginning with the pressed letter 32 IP Handset keypad and display Chapter 2 Getting started The display The colour display of the IP Handset is divided into sections with different types of information The sections are outlined below Signal and battery Time General IP Handset status for BGAN terminal indications call status Battery and signal status for wireless IP Handset Selected menu item SEBEK acion ons aes BGAN signal and battery status When the IP Handset is connected to a BGAN terminal the display shows the signal strength of the BGAN signal If the BGAN terminal is battery powered the battery status is also displayed IP Handset keypad and display 33 TS ap Sms fae Y E t ap Chapter 2 Getting started Time The display shows the time of day The format is selectable in the Settings gt Date and time menu General indications General indications are icons that show dynamic information such as missed calls sounds off keypad locked and microphone muted For explanations of the icons see Icons in the display on page 35 IP Handset call status This field shows handset status such as whether or not the handset is ready for making calls or whether there is an ongoing call For explanations of the icons see
76. ollows l Make a SIP profile using the SIP account details SIP server user name and password For instructions see To add a new SIP profile on page 82 2 Select SIP from the main menu then select the new SIP profile you want to use for communication 3 Select Connect The handset registers itself and you are ready to make a secure call Typically you make the call and then go into secure mode by selecting Go secure in the menu Main options You can go into secure mode anytime during a call When using the IP Handset in networks where all calls must be secure you can set the handset to start a secure session automatically each time when a callis initiated and the peer IP Handset goes off hook For further details see To set call services Noise cancellation and Automatic secure on page 72 50 IP Handset functions Chapter 3 Operating the IP Handset To make a secure call l To make a secure call type the phone number and press or To go secure the caller or the person called presses Main options then Go secure to initiate a secure session Then the display shows Going secure The encryption keys are negotiated the peer is authenticated and the voice streaming is en and decrypted The key negotiation may take up to 30 seconds During this period voice is muted Upon successful key negotiation and peer authentication you hear an audio signal in the IP Handset to inform you that a Short Authentication Stri
77. on IP Handset 13 T technical specifications 113 terminal type BGAN 89 test Voice Distress 92 138 text mode 30 text writing in display 56 time setting 76 tone volume 71 transfer a call 42 transparency 4 troubleshooting guide 112 typography used in this manual v U unlock 23 uploading firmware 102 uppercase mode 30 USB charger 18 charging connector 15 user interfaces 39 user name SIP client 84 V verify secure call 52 Voice Distress test 92 VoIP protocol 114 volume adjusting during call 54 up or down 29 W web server accessing 95 browser settings 93 call log 99 contacts 98 enabling or disabling 76 Home 97 import export settings 103 introduction 93 overview 96 SIP settings 100 using 93 wired handset getting started 7 wireless standard 15 wireless access point connecting the IP Handset 20 connection 15 wireless handset getting started 7 Wireless network use set country 69 WLAN connecting 64 editing profile 66 standard 15 writing text in display 56 Z ZRTP protocol secure call 49 Index 139 98 126059 H info thrane com thrane com Thrane amp TIhrane
78. on start IP background 88 IP streaming 88 connector cradle 8 connectors 8 contact information 107 134 Contacts clear automatically on start up 74 contacts 61 add 61 98 call 61 delete 62 98 display 61 edit 62 98 control functions BGAN terminal 2 control keys 28 cradle connector 8 detection 73 dimensions 121 installing 11 measures 11 outline 121 critical alarm display 90 D date and time setting 76 day night mode automatic 74 Declarations of Conformity wired 124 wireless 128 Default gateway show 63 default settings 80 DHCP 69 diagnostics report 105 dialled number 59 dimensions cradle 121 handset 115 display icons 35 night colours 55 overview 33 settings 74 disposal battery 109 IP Handset 109 rules for 111 Distress test 92 DNS primary and secondary enter 70 document number this manual 1 E encrypted call 49 encryption protocol 114 secure call verify 52 setup 2 verification 51 external power supply 15 F factory default 80 fail secure call 53 FCC compliance 123 wired handset 123 wireless handset 125 features 5 firmware uploading 102 Index G gateway enter 70 go secure 50 GPS position 89 H hand held mode 54 handset 24 connecting 9 connecting to BGAN terminal 12 dimensions 115 features 5 outline 115 PIN 78 register 22 24 hands free change mode 54 operation 54
79. on how to type text in the handset see How to enter text in the IP Handset on page 56 5 Enter the Administrator password and select OK 6 Enter the SIM PIN and select OK If the SIM PIN is rejected see the next section Wrong PIN When the PIN is accepted the BGAN terminal automatically sets up a SIP profile and assigns the first available local number to the handset if the start up option Auto BGAN SIP is enabled Wrong PIN After entering the user name and password you have 3 attempts to enter the PIN before you are asked to enter the PUK Pin Unblocking Key The PUK is supplied with your BGAN SIM card Enter the PUK followed by a new PIN of your own choice The PIN must be from 4 to 8 digits long A Caution If you enter a wrong PUK 10 times the SIM card will no longer be functional and you have to contact your Airtime Provider for a new SIM card Establishing a connection using BGAN terminal 23 Chapter 2 Getting started IP Handset ready When the display shows the handset ready symbol ee in the upper right corner the handset is ready for making a call If the handset ready symbol is crossed out you cannot make a call The display will normally show a message explaining why the handset is not ready Changing user name and password for an IP Handset If the start up option Auto BGAN SIP is selected an IP Handset that is connected to the terminal Automatically gets the first available user name local nu
80. onnector is not too thick to allow for the connectors to fit properly Getting started with the wired IP Handset 9 TS aB Sms fae Va E E aB WO Chapter 2 Getting started e Connect the wires of a LAN cable to the terminal block marked J101 The text next to the terminal block indicates which signal goes where 4 Mount cable relief at the cable exit from the cradle Ce Make sure the cable relief matches the size of the cable 5 Mount the cover and fasten the two screws 10 Getting started with the wired IP Handset Chapter 2 Getting started Installing the cradle Mount the cradle on a wall or a desktop with 3 screws fitting in the holes indicated in the drawing below front view TS ap Sms fae Y E t ap Getting started with the wired IP Handset 11 Chapter 2 Getting started Connecting the wired IP Handset to a BGAN terminal Note 4 The LAN interface on the BGAN terminal must supply Power over Ethernet To connect the wired IP Handset to a BGAN terminal do as follows 1 Start up the BGAN terminal as described in the user manual for the terminal 2 Connect the LAN cable from the IP cradle to one of the LAN PoE connectors on the BGAN terminal The cable between cradle and terminal must be maximum 80 m Note 4 If you insert a switch or similar between the cradle and the terminal make sure that it conforms to the industry PoE stand
81. oving the handset from the cradle and terminate a call by putting the handset back in the cradle e The handset automatically changes EGE Baek to hands free when you make or answer a call with the handset in the cradle ap N ge P E m ap _ p fae Sms ap ok e Ifyou take the handset from the cradle during the call it automatically changes to hand held operation e In hand held mode when you put the handset in the cradle the call is terminated e In hands free mode when you put the handset in the cradle the call is not affected 3 To make the handset independent of the cradle clear the box This means you must always use or and to start and end calls and you can only enable or disable hands free operation by using the keypad IP Handset menus 73 Chapter 3 Operating the IP Handset To set up the display You can customize the following items in the display e Active backlight can be adjusted from 10 to 100 percent The backlight is on for 15 seconds after the last key press e Standby backlight can be adjusted from 0 to 50 percent and cannot be set higher than the current Active backlight e Screensaver you can select whether the IP Handset should use a screen saver when it is not used for one minute e Transparency can be selected e Automatic day night mode can be selected This automatically gives you optimum display light conditions
82. pad click To adjust the sounds of the handset do as follows 13 10 1 From the Settings menu select Sound 2 Use the arrow keys to move to the sound you want to adjust 3 For Keypad click select Edit to change the setting Keypad click 4 For the other settings use the keys lt d and to change the setting or select Edit select the setting you want and select OK ap N ge fae al OW ap prar p fae Sms ap ok To set up stealth mode Stealth mode is used when the IP Handset should not be noticed In stealth mode you can turn off all lights in the display and or sounds for external events Note however that the keypad will still light up when you press a key To configure and go into stealth mode do 13 11 as follows 1 From the Settings menu select Stealth 2 Move to Suppress audio and or Suppress backlight and select Edit to Suppress backlight change the setting Note 4 These settings are only activated Use stealth when Use stealth is checked 3 Move to Use stealth and press Edit to check clear the box Select Back IP Handset menus 71 Chapter 3 Operating the IP Handset 4 When stealth is set up and Use Stealth is selected in this menu you can activate and deactivate it from the main screen by selecting Options gt Stealth To set call services Noise cancellation and Automatic secure The IP Handset has ef
83. r select Edit and select the wanted format 7 To change the time zone use the keys lt and P or select Edit and select the wanted time zone Note 3 Use the down key to scroll down to the last item in this sub menu S J IP Handset menus Chapter 3 Operating the IP Handset To use a PIN code for the handset Note 3 There may be 2 PIN codes for the system e one for the BGAN terminal SIM PIN described in Establishing a connection on page 22 and e one for the IP Handset described in this section If a PIN code is defined for the handset it must be entered at start up and when the screensaver is active CIEL If you have entered a wrong PIN code 5 times the handset is locked Contact your distributor for an unblocking code Note that you do not have to enter the PIN to e make emergency calls You can type the emergency number in the PIN code screen e answer the phone when tt is ringing For information on how to set up the PIN code for the handset see the next section To set up the PIN code for the handset To set up the PIN code for the handset do as follows 1 From the Settings menu select PIN code 08 092 Display Start up options Web server Date and time PIN code Language Sele Back 78 IP Handset menus Chapter 3 Operating the IP Handset 2 Select Edit If there is already a PIN code for the handset you must enter this PIN code before you can change it PIN code
84. r of the IP Handset and not of a BGAN terminal If the handset is wireless a battery icon shows the status of the battery When you pass the cursor over the battery icon a text shows the status e g Battery 67 charging The contents section shows the page selected in the navigation pane This section is used for viewing or changing settings or for performing actions Introduction to the web server Using the web server The Home page Chapter 4 Using the web server The web server starts up on the Home page To go back to the Home page from another location in the web server select Home from the left navigation pane The Home page shows properties and network settings of the handset The page is automatically updated every 5 seconds E Thrane amp Thrane IP Handset Thrane amp Thrane HOME CONTACTS CALL LOG SIP SETTINGS UPLOAD FIRMWARE IMPORT EXPORT HELP HOME Local time HANDSET Name Type Serial number Software version Build date NETWORK DHCP server IP address Subnet mask Default gateway MAC address SIP SIP profile SIP status A D Or Pags Safety Toos 2011 09 14 07 34 39 TT 3672A IP Handset Wired 80038503 1 12 build 1420 12 07 2011 19 00 Enabled 192 168 0 1 192 168 0 5 255 255 255 0 192 168 0 1 00 11 CF 01 81 33 BGAN Registered Using the web server 97 Same ap gt Soames ap 7a ae ap E prr
85. red 115 Appendix A Technical specifications IP Handset wired outline dimensions continued side view and back view o NA 152 TT 3672A S N 12345678 CE WMM Deni 116 Thrane IP Handset wired Appendix A Technical specifications Thrane IP Handset wireless Specifications wireless handset TT 3672B Thrane IP Handset wireless Dimensions L x B x H 152 mm x 55 mm x 26 5 mm 5 98 x2 17 x1 04 Weight 190 g 20g WY e Ez W UY T Q 7a W ie D Display 2 2 240 x 320 pixel TFT colour LCD Operating temperature 0 C to 45 C Storage temperature Long term gt 6 months 20 C to 25 C Short term lt 6 months 20 C to 45 C Temperature transport Air pressure transport Charge power in cradle Thrane IP Handset wireless 117 Appendix A Technical specifications Wireless network interface Wireless Local Area Network WLAN according to 802 11b g Network Protocol Internet Protocol IP VoIP Protocol SIP v2 Session Initiation Protocol RFC3261 SDP RFC2327 Physical interfaces Headset 2 5 mm jack Mini USB 5 pin charging only i a aii Encryption VoIP protocol SRTP RFC 3711 ZRTP ID ver 3 Compass safe distance Wireless handset 55 cm Wireless cradle 90 cm 118 Thrane IP Handset wireless Appendix A Technical specifications Outline dimensions wireless handset Weight of
86. refully read and follow the instructions on maintenance of the IP Handset Failure to carefully observe the following procedures and precautions can result in leakage of battery fluid permanent damage to batteries and serious personal injury Software update For instructions how to make a software update see Uploading firmware on page 102 Battery handling for the wireless IP Handset e Do not dismantle open or shred the IP Handset It should be dismantled only by trained personnel e Do not expose the IP Handset or batteries to heat or fire Avoid storage in direct sunlight e Do not subject the IP Handset or batteries to mechanical shock gt If the IP Handset is out of use for a longer period of time recharge the battery every two years to avoid deterioration of the battery Leaking battery In the event of an IP Handset leaking liquid do not allow the liquid to come into contact with the skin or eyes If contact has been made wash the affected area with copious amounts of water and seek medical advice 1 Exception You must remove the battery before disposing of the IP Handset For details how to proceed see To remove the battery from the IP Handset on page 109 108 Maintenance tasks Chapter 5 Service amp maintenance Cleaning the IP Handset Wipe the IP Handset or cradle with a clean dry cloth if they become dirty Make sure that the charging contacts of the handset and cradle are clean Disposal of the IP Ha
87. s For information on how to mount the cradle on a wall or desktop see Installing the cradle on page 11 Getting started with the wireless IP Handset 17 TS ap Sms fae Y E t ap Chapter 2 Getting started Charging the IP Handset Introduction The battery icon next to the handset icon in the top right corner of the display shows the battery status of the handset When the battery level is critically low the handset makes a sound and shows a message and the icon starts flashing to indicate that the battery needs recharging If the battery is not recharged the handset will eventually switch off 07 57 There are two options for charging the handset e To charge the IP Handset using the cradle e To charge the IP Handset from a computer or USB charger only wireless model On delivery the battery of the IP Handset is approximately 50 charged and ready for use To charge the IP Handset using the cradle The cradle must be connected to an external 10 32 V DC power supply as described in the previous section Place the IP Handset in the cradle with the display facing up The handset automatically starts the charging process To charge the IP Handset from a computer or USB charger You need a computer or a USB charger and a USB cable with a mini USB 5 pin connector at one end and a USB A connector at the other end Do as follows 1 Connect the mini USB connector to the conn
88. s events that have occurred in the BGAN system To see the event log do as follows 1 From the main menu select BGAN Select Event log Scroll to an event and press Select to see details for the event E a oe Press Ok or Back to return to normal phone operation IP Handset menus 91 Chapter 3 Operating the IP Handset To display the signal strength The handset display can show the signal strength of the BGAN satellite signal when the handset is not in use 07 540 CNo Note 4 While the signal strength screen is displayed the screensaver is disabled 5 9 5 To display the signal strength in the handset dBHz do as follows hl mm 1 From the main menu select BGAN 2 Select CNo Ok Back The handset now shows a full screen with the signal strength of the BGAN signal Voice Distress system only To make a Voice Distress test If you have a BGAN terminal a SAILOR 3771 Alarm Panel and a subscription that includes Voice Distress you can test the Voice Distress function The handset must show C designated for Distress to be able to make Voice Distress calls 7 For details on how to make a Voice Distress test see the user manual for the Voice Distress system EXPLORER 727 only To change the terminal usage 92 If the connected BGAN terminal is an EXPLORER 727 terminal you can switch between the usage modes Standard and BGAN X Stream using the Terminal usage men
89. see Changing user name and password for an IP Handset on page 24 If no SIM PIN is required If the IP Handset is connected to a BGAN terminal where the SIM PIN is disabled or has already been entered the BGAN terminal automatically sets up a communication profile SIP profile and assigns the first available local number to the handset if the start up option Auto BGAN SIP is enabled If a SIM PIN is required 22 Note 4 There may be 2 PIN codes for the system e one for the BGAN terminal SIM PIN described in this section and e one for the IP Handset described in Jo set up the PIN code for the handset on page 78 If the IP Handset is connected to a BGAN terminal where the SIM PIN is required and has not yet been entered you need to enter the SIM PIN for the terminal To do so you need to know the Administrator user name and password as well as the SIM PIN for the BGAN terminal Establishing a connection using BGAN terminal Chapter 2 Getting started To enter the BGAN terminal s SIM PIN do as follows 1 From the main screen of the handset press the centre select key to enter the menu system 2 Select BGAN 3 Select Enter PIN code ce This menu item is not available if the PIN has already been accepted You can check at Status gt PIN status to see if the PIN has been accepted TS aB Sms fae Y E E aB WO 4 Enter the Administrator user name and select OK For information
90. ssing the on hook key gt The menus Wireless network under Network Country under Network gt Settings and Automatic shut down under Settings are only present in the Wireless IP Handset Missed calls C Wireless handset only Received calls Dialled numbers Manage Phone identification Access P 1 Ringing tone Network information Connected Tones volume Main menu Software version Access P 2 Keypad click cane Wireless network nih suelo 3 backlight Settings aan Status Country Use stealth Automatic IP DHCP Sound Noise cancellation Stealth Automatic secure Call services Cradle Answer when lifted Display Network Settings SIP BGAN Siar up options Clear log Contacts Active backlight Automatic shut down Auto BGAN SIP Standby backlight Auto power on Screensaver Web server Date and time PIN code Language Factory default Transparency Automatic day night User Group Use BGAN time Groupname gt Time Profile A Active Date Format 12 24h Time zon Inactive L e Main Options BGAN Hold Switch Transfer Handsfree Microphone mute Registered Profile 2 Not in use C Profile 3 Not in use O Profile B GPS position Status CNo signal strength PIN status Keypad lock Stealth mode Night colours Connect 0501 only Go secure Status for active calls pee Terminal type Enter PIN code Terminal SW version Active alarms Event log CNo dB
91. tandard 12 power supply 15 PUK code 23 R received calls 59 register handset 22 24 remove battery 109 reregister SIP server 84 reset 80 restore factory settings 80 ringing tone 71 router configuration 50 RTP streaming 49 S safety summary iii SAS 51 SAS confirmation 51 screensaver 38 74 secure call 49 automatic 50 72 confirm 51 failed 53 how to start 50 setup 50 single call 50 select a SIP profile 81 serial number 63 set up 25 IP Handset 24 Short Authentication String 51 shut down automatic 75 signal strength 89 SIP client 81 password 84 user name 84 SIP fault 112 SIP profiles 100 activating 81 adding 82 101 codec priority 84 deleting 85 101 editing 85 101 selecting 81 SIP requirements 49 SIP server 82 name 83 port number 83 reregister 84 STUN 84 SIP Service Provider requirements 49 SIP telephony 81 software error 112 software upload 102 Index 137 Index software version BGAN terminal 89 IP Handset 63 97 sound adjust 71 specifications 113 SSID 66 standard voice number 49 standby backlight 74 stand by time 4 start secure call 50 start up options 74 static IP address 69 Status 89 Status 97 stealth mode on off 71 quick setting 56 setting up 71 streaming connection Start 88 STUN server SIP server 84 Subnet mask address show 63 support 107 diagnostics report 105 switch off IP Handset 13 switch
92. the access point uses encryption Y the access point does not use encryption The connected access point if any is always placed at the top 64 IP Handset menus Chapter 3 Operating the IP Handset 4 Select Connect at the network you want If your access point does not use encryption the handset will MyWireless Ee automatically connect and create a new profile for the access point T Security settings 5 If your access point uses encryption and Please configure the security it is the first time you connect you are settings and press connect prompted for security settings select OK to enter the Profiles menu Set the security settings as described in To connect the IP Handset to the wireless network on page 64 When the profile matches the access point and you have selected Connect the IP Handset attempts to establish a connection If the access point is connected to a BGAN terminal see Using a BGAN terminal on page 21 for information on how to connect to the BGAN network ap N ZS fae as ae ap oS p fae See ap Q When the handset is ready for use you see the handset ready symbol Pod in the top right corner of the display Normally a new profile is automatically created when you connect to an access point IP Handset menus 65 Chapter 3 Operating the IP Handset To edit a Wireless network profile 66 To edit a Wireless network prof
93. tions of EC directive 1999 5 EC concerning Radio amp Telecommunications Terminal Equipment Equipment included in this declaration TT 3670B Thrane IP Handset amp Cradle wireless TT 3672B Thrane IP Handset wireless PN 403672B TT 3674B Thrane IP Cradle wireless PN 403674B Equipment Applicability The TT 3670B Thrane IP Handset wireless is an IP telephone used worldwide for voice communication between the handset and a Thrane amp Thrane BGAN terminal with a WLAN access point or as a standard SIP compatible telephone over any WLAN network The WLAN band 2 4GHz interface of the terminal has restrictive use in France and Italy in EU The use of WLAN is controlled by a country code loaded in the terminal See the User manual for further information Declaration The safety requirement with respect to the LVD directive 73 23 EC is met by conforming to the harmonized EU standard EN 60950 1 The protection requirement with respect to the EMC directive 89 336 EC is met by conforming to the harmonized EU standards ETSI EN 301489 1 ETSI EN 301489 17 and EN 60945 Effective use of frequency spectrum is met by conforming to the harmonized EU standard ETSI EN 300328 Manufacturer Thrane amp Thrane A S Lundtofteg rdsvej 93D DK 2800 Kgs Lyngby Denmark Porsvej 2 DK 9200 Aalborg SV Denmark Place and Date Kgs Lyngby 30 June 2009 C Thrane amp Thrang A S Doc no 99 1297 17 A Page 1 of 1 Thrane amp Thrane
94. to the IP Handset It is primarily used for uploading software and for editing contacts You can enable or disable the web server To enable or disable the built in web server do as follows 13 12 1 From the Settings menu select Web server 2 Select Edit to enable or disable the web server The default settings is enabled checked For information on the web server see Using the web server on page 93 To set the date and time 76 Ce gt The date and time is only maintained as long as the handset is powered IP Handset menus Chapter 3 Operating the IP Handset To set the date and time do as follows i 13 12 al 1 From the Settings menu select Date and time Use BGAN time 2 If your handset is connected to a BGAN terminal and you want to use the UTC Time time received from the BGAN satellite 13 12 26 select Use BGAN time Then leave the Date menu 09 10 2011 3 Ifyou want to set the date and time Format manually clear the Use BGAN time box 424 hours Then continue to the following steps 4 To change the time move to Time and press Edit Then type in the new time and select OK The new time is activated immediately ap N ge fae E m ap p fae See ap Q 5 To change the date move to Date and press Edit Then type in the new date and select OK 6 To switch the time format between 24h and 12h use the keys lt and P o
95. tributor of old electrical and electronic equipment marked with this symbol Contact the local distributor for information about what type of return system to use iil About the Manual Intended readers This manual is a user manual for the Thrane IP Handset The readers of the manual include anyone who is using or intends to use the IP Handset No specific skills are required to operate the IP Handset However it is important that you observe all safety requirements listed in the beginning of this manual and operate the handset according to the guidelines in this manual Manual overview This manual has the following chapters Introduction contains an overview and a brief description of the IP Handset Getting started explains how to connect and start up the handset and gives an overview of the display and keypad It also contains a short guide to initial configuration and to making the first call Operating the IP Handset describes how to use and configure the handset and explains the display menus Using the web server explains how to use the built in web server of the IP Handset Service amp maintenance contains guidelines for maintenance of the handset a short troubleshooting guide and gives information on where to get further help if needed This manual may not always reflect the latest software functionality of your IP Handset To obtain the latest version of the manual please enter the Thrane amp Thrane E
96. ts gt Configure link in the web interface of the BGAN terminal You can also see the IP address in the web interface of the terminal on the page SETTINGS gt IP handsets Move the cursor to Configure for the handset Its IP address is shown in the status line in the lower left corner of the window Same oD gt Sones ap 7a HS ap Ka prr n Introduction to the web server 95 Chapter 4 Using the web server Overview of the web server The web server consists of the following sections Icon Bar Navigation Pane 96 Thrane amp Thrane IP Handset Contents Section fh D v Page gt Safe Tools a Thrane amp Thrane HOME HOME CONTACTS Z Local time 2011 09 14 07 34 39 CALL LOG HANDSET SIP SETTINGS Name TT 3677A IP Handset UPLOAD FIRMWARE Type Wire cad T EXPORT Serial number 80038503 HELP Software version 1 12 build 1420 Build date 12 07 2011 19 00 NETWORK DHCP server Enabled 192 168 0 1 IP address 192 168 0 5 Subnet mask 255 255 255 0 Default gateway 192 168 0 1 MAC address 00 11 CF 01 81 33 SIP SIP profile BGAN SIP status Registered fa 4 b Done H Local intranet Far R10 5 The navigation pane holds the main menu Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section The icon bar shows a handset icon to indicate that it is the internal web serve
97. u item For information on the usage modes see the user manual for the EXPLORER 727 system IP Handset menus Chapter 4 Using the web server This chapter describes how to use the web server in your IP Handset system Introduction to the web server The web server is built into the IP Handset and is primarily used for uploading software and for editing contacts in the IP Handset You can access the web server from a computer connected to the BGAN terminal you are using for the handset Use a standard Internet browser Browser settings If you are connecting your computer using a LAN or WLAN interface the Proxy server settings in your browser must be disabled before accessing the web interface Most browsers support disabling of the Proxy server settings for one specific IP address so you can disable Proxy server settings for the web interface only if you wish Consult your browser help for information Same oD gt Sones ap 7a HS ap Ka prr n 93 Chapter 4 Using the web server To disable the use of a Proxy server completely do as follows Note 4 The following description is for Microsoft Internet Explorer If you are using a different browser the procedure may be different 1 In Microsoft Internet Explorer select Tools gt Internet Options gt Connections gt LAN Settings Local Area Network LAN Settings _ x Automatic configuration Automatic configuration
98. ut 2011 00 15 1Ji07 04 OyIa1 12 00 00 Out 2011 06 14 16 50 51 63361 WO 00515 But m E o ELEF For each call the CALL LOG page shows date and time phone number duration and whether the call was incoming outgoing or missed If the phone number is in the Contacts list the name of the contact is shown with the number The latest calls are listed first ap gt Soames ap 7a ao ap Ke prr n If you only want to see a subset of the calls select one of the sub groups at the top of the page You can select Received calls Outgoing calls or Missed calls Using the web server 99 Chapter 4 Using the web server SIP settings Overview The handset communicates using SIP Session Initiation Protocol To view the SIP settings of the handset select SIP SETTINGS from the left navigation pane The page shows the settings for the current SIP profile Thrane amp Thrane E HOME CONTACTS SIP SETTINGS New profile CALL LOG Selected profile 7939419 v SIP SETTINGS UPLOAD FIRMWARE Profile name F 939419 SIP server oip ttnet IMPORT EXPORT Server port j 060 HELP Codec priority 9711 z Username F 939419 SIP Password fe eee Repeat password fes eat save 4 gt Done fof of M Locaintranet R10 5 100 Using the web server Chapter 4 Using the web server To add a new SIP profile The list of SIP profiles can hold maximum 10 profiles To add a new profi
99. xtranet and download the latest version or acquire it from your distributor Typography In this manual typography is used as indicated below Bold is used for the following purposes e To emphasize words Example Do not touch the antenna e To indicate what the user should select in the user interface Example Select Settings gt Display Italic is used to emphasize the paragraph title in cross references Example For further information see Connecting Cables on page COURIER is used to indicate display text Example The display shows 39558880 vi Chapter 1 Chapter 2 Table of Contents Safety Summary ccssssccccessssecccesssseeecesesseeeeeeeeeeeees iil About the Manual cccccsccccssssrececssssneeecessseeeeceeees IV Introduction WEOE cz cesteaceeaeettea cinevetcanaesectaceseeeocese5 t A 1 Your IP Handset scccsececucanssccuteasaeecectansatencttsssdtecadsenstecceesienes 2 DeO r T 2 The wired IP Handset c snsersccersconmesseneasssinarinnscenadavesdanbeceneesausens 3 The wireless IP Handset cacecsenascsucnaevetannecedsasansssedewseesttecesdaess 6 4 PECILINCS suciscssapnssdwiensandecameanionoeieaseuuasubsaseuiotulyanteasanedaeminaeniens 5 Getting started Getting started with the wired IP Handset 00000 7 EMUPOGUICIIONS srira EE E O O 7 COMING CIOL eera E E E E E E ores 8 Connecting the cables to the IP cradle ccccssccesse
100. y lights up 3 Press the centre select key to enter the menu system 4 Select Network gt Wireless network 5 When the list of available access points appears in the display select the access point you want to connect to Note 3 Access points with a profile matching your IP Handset are marked with If this symbol is not present you cannot connect to an encrypted network until you have set up your wireless profile to match the access point If you select an encrypted network without a defined profile you are prompted for security settings 6 Ifyou are prompted for security settings select OK to enter the Profiles menu Set the security settings as described in To connect the IP Handset to the wireless network on page 64 7 Select Connect Getting started with the wireless IP Handset Chapter 2 Getting started The handset now attempts to connect to your wireless access point If the access point is connected to a BGAN terminal see Establishing a connection using BGAN terminal on page 21 When the handset is connected to the access point the display shows Connected Establishing a connection using BGAN terminal Using a BGAN terminal Introduction By connecting the IP Handset to a BGAN terminal you gain access to the BGAN satellite network with your IP Handset When the IP Handset is used with the BGAN terminal it communicates using Internet protocol between the handset and the terminal However on the BGAN

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