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PCoIP Administrative Interface User Manual r10

1. oooccccoccnccocnnccocnnoccnnocanononanonononnnnnncnnnonnnonannonanenonos 108 TER0606004 Issue 10 11 _ TERADICI Definitions CA CMI CMS DDC DHCP DNS DNS SRV EDID FQDN GPU GUI HPDET MC MIB MTU NTP OS OSD PC over IP PCoIP PCoIP Zero Client PCoIP Host RDP SLP SNMP SSL TERA1100 TERA1200 VPD VPN Zero Client TER0606004 Issue 10 PC over IP Administrative Interface User Manual Certificate Authorities Connection Management Interface interface provided by the host or client used to communicate with an external connection management server Connection Management Server an external management entity 3rd party that manages and controls the host client through the CMI interface Display Data Channel Dynamic Host Configuration Protocol Domain Name System Domain Name System Service Record Extended Display Identification Data Fully Qualified Domain Name Graphics Processing Unit Graphical User Interface presented by the client On Screen Display when not operating in a PC over IP session Hot Plug Detect PC over IP Management Console PCoIP MC Management Information Base Maximum Transmission Unit Network Time Protocol Operating System On Screen Display Personal Computer over Internet Protocol Personal Computer over Internet Protocol PC over IP Desktop side of PC over IP system i e client e g PColP Portal or PCoIP Integrated Displa
2. Repeat for the other three user clients The Minimum Image Quality is now configured towards Perception Free to increase the minimum image quality the system will reduce to under any condition This effect will only be noticed in limited bandwidth cases if bandwidth is not constrained the system will always maintain perception free quality The Minimum Image Quality feature does not alter the overall bandwidth requirements of the user The Maximum Initial Image Quality is now configured towards Reduced to limit the quality on the changed image i e initial video frame A lower Maximum Initial Image Quality setting requires less bandwidth as the lower quality initial image will require less bandwidth to create In this case the administrator and the users determined that setting the Maximum Initial Image Quality to 60 was a preferable way of reducing bandwidth requirements than setting a hard limit on the Device Bandwidth Limit Regardless of the Maximum Initial Image Quality setting the PColP system will always build unchanged regions of the display to a lossless image Note the Minimum Image Quality setting must always be less than or equal to the Maximum Initial Image Quality setting 4 3 3 Configuring the Host Bandwidth Limit to 0 Mbps No Limit In Section 4 3 1 the bandwidth was limited to 25 Mbps with a bandwidth target of 20 Mbps In this section the PColP protocol default bandwidth and imaging settings are used to take advan
3. 2 4 2 1 PColP Packets Statistics Refer to Section 1 8 3 2 PColP Packets Statistics 2 4 2 2 Bytes Statistics Refer to Secion 1 8 3 3 Bytes Statistics 2 4 2 3 Round Trip Latency Refer to Section 1 8 3 4 Round Trip Latency 2 4 3 PColP Processor Tab The PColP Processor tab allows the administrator to view the uptime of the client PColP processor since last boot Note The PColP Processor Uptime can also be viewed in the Webpage Administration Interface See Section 1 8 7 PColP Processor TER0606004 Issue 10 75 TERADICI PC over IP Administrative Interface User Manual Figure 2 19 PColP Processor Diagnostics Event Log Session Statistics PColP Processor View the time since boot Uptime 0 Days 1 Hours 58 Minutes 36 Seconds Close 2 4 4 Ping Tab The Ping tab allows the administrator to ping a device to see if it is reachable across an IP network This may be useful for determining if a host is reachable Note The OSD ping function does not force the do not fragment ping flag and should not be used to determine MTU size for the network path Note The Ping tab has no matching menu in the Webpage Administration Interface of Section 1 Figure 2 20 Ping Diagnostics Determine if a host is reachable across the network Destination Interval seconds Packet Size bytes Packets Sent Received TER0606004 Issue 10 76 TERADICI PC over IP Administrative Int
4. Connection Management Configure the device for a managed connection Enable Connection O Management Identify Connection Manager by Connection Manager IP Address IP address FQDN Enable Event Log Notification Enable Diagnostic Log C Apply Cancel 4 Ensure Enable Connection Management is not selected 5 Select the Discovery webpage from the Configuration menu Figure 4 9 Client Discovery Webpage Enable SLP Discovery Configuration Discovery Automatically discover other PCoIP devices Enable SLP Discovery Enable Host Discovery client only Enable DNS SRV Discovery DNS SRV Discovery Delay seconds Select Enable SLP Discovery and Enable Host Discovery Select the Apply button to accept the changes Select Continue to complete configuration 2 2S NR Select the Network webpage from the Configuration menu TER0606004 Issue 10 89 _ TERADICI PC over IP Administrative Interface User Manual Figure 4 10 Client Network Webpage DHCP Configuration Network Change the network settings for the device Enable DHCP IP Address 192 168 so 27 Subnet Mask 255 255 255 o Gateway 192 168 50 Primary DNS Server 122 162 a 50 Secondary DNS Server 122 168 a 52 FODN Ethernet Mode e ut client only amic Maximum MTU Size bytes 10 Select Enable DHCP 11 Select the Apply button to accept the changes Note Once configure
5. Figure 2 26 Authorized Password Reset Contact your hardware vendor to reset lost password Challenge KG IL SRM I re TER0606004 Issue 10 81 TERADICI PC over IP Administrative Interface User Manual 3 Overlay Windows Overlay windows provide a mechanism for displaying information to the user while a PColP session is in progress These windows are occasionally displayed on top of the user s remote session Status overlay windows are used to show network USB device status and monitor status in the form of icons and text The overlays have simple animation and are displayed when the status changes i e the network connection is lost or an unauthorized USB device is plugged in 3 1 Network Connection Lost Overlay Loss of network connectivity is indicated using an overlay with the message Network connection lost over the most recent screen data This overlay will be shown when the client network cable is disconnected or when no PColP protocol traffic is received by the client for more than two seconds An example is shown in Figure 3 1 Figure 3 1 Network Connection Lost Overlay Fe Network connection lost The lost network connection message will persist until the network is restored or the timeout expires and the PColP session ends 3 2 USB Device Not Authorized Overlay If an unauthorized USB device is connected an overlay with the message USB device not authorized is displayed An example is
6. Test mode Video Test Pattern Generator Test resolution 1024x768 1 8 6 1 Test mode The Test Mode pull down menu allows the administrator to enable a test pattern on the attached monitor s The test pattern options are e Video Test Pattern Generator e Pseudo Random Bitstream 1 8 6 2 Test resolution The Test resolution pull down menu sets the test pattern resolution The options are e 1024x768 e 1280x1024 e 1600x1200 e 1920x1200 1 8 6 3 Start Stop The Start button starts the test pattern and the Stop button stops the test pattern 1 8 7 PColP Processor The Reset PColP Processor Reset button allows the administrator to reset the device processor TER0606004 Issue 10 54 TERADICI PC over IP Administrative Interface User Manual Figure 1 38 PColP Processor Webpage PCoIP Processor Reset the PCoIP device view the time elapsed since boot Current Time Time Since Boot 6 Days 16 Hours 20 Minutes 29 Seconds Reset PCoIP Processor 1 8 7 1 Current Time The Current Time field displays the current time This feature requires that the NTP be enabled and configured as described in Section 1 6 16 Time 1 8 7 2 Time Since Boot The Time Since Boot field allows a user to view the uptime of the PCoIP processor since last boot Note The client uptime can also be viewed using the OSD See Section 2 4 3 PCoIP Processor 1 8 7 3 Reset PCoIP Processor The Reset PColP Processor button allows the ad
7. 1 6 10 3 Terminal Server Port The Terminal Server Port sets the port number that the RDP client connects to 1 6 10 4 Audio Mode The Audio Mode field configures where the audio playback occurs for the RDP session Possible options are e Do not play e Play on client e Play on host 1 6 10 5 Enable Wallpaper The Enable Wallpaper field enables the use of wallpaper with the RDP session 1 6 10 6 Enable Themes The Enable Themes field enables the use of desktop themes with the RDP session 1 6 11 Language The Language webpage allows the administrator to change the user interface language Note that this will affect the local OSD GUI Note This Language webpage is only available on a client on the host it is unavailable Note The client Language parameters can also be configured using the OSD See Section 2 3 7 Language TER0606004 Issue 10 38 TERADICI PC over IP Administrative Interface User Manual Figure 1 19 Language Configuration Webpage Language Select a language for the local GUI client only Language English v Keyboard Layout United States of America IS0 8859 1 1 6 11 1 Language The Language field allows the administrator to configure the language of the OSD Refer to Section 5 Appendix B Client Language and Keyboard Support for supported languages 1 6 11 2 Keyboard Layout The Keyboard Layout field allows the administrator to change the keyboard layout Refer to Table 5 2 in Sec
8. An improperly set Ethernet Mode may result in the network operating at Half Duplex Half Duplex is not supported by PColP protocol the session will be severely degraded and eventually dropped 1 6 2 10 Maximum MTU Size The Maximum MTU Size option allows the administrator to configure the Maximum Transmission Unit MTU packet size A smaller MTU may be required in situations such TERO606004 Issue 10 27 TERADICI PC over IP Administrative Interface User Manual as VPN tunneling because PColP packets cannot be fragmented The Maximum MTU Size should be set to a value smaller than the network path MTU for the end to end connection between the host and client The Maximum MTU Size range is 500 to 1500 bytes 1 6 3 Label The Label webpage allows an administrator to add custom information for the host or client Note The client Label parameters can also be configured using the OSD See Section 2 3 2 Label Tab Figure 1 9 Label Configuration Webpage Label Change the PCoIP device labels PCoIP Device Name pcoip host 101a642d0248 PCoIP Device Description Generic Tag 1 6 3 1 PColP Device Name The PColP Device Name allows the administrator to give the host or client a logical name The default is pcoip host lt MAC gt or pcoip portal lt MAC gt where lt MAC gt is the host or client s MAC address The PColP Device Name is the name the host or client will register with the DNS server if DHCP is enabled
9. Certification Authorities certificate store Note When browsing for the certificate it may be necessary to change the file type to all files Firefox 1 Open the Tools menu and select Options 2 Select the icon labeled Advanced at the top of the window 3 On the Encryption tab select View Certificates 4 On the Authorities tab select Import 5 Follow the directions to import the certificate ensure you check the option labeled Trust this CA to identify web sites TER0606004 Issue 10 17 am TERADICI PC over IP Administrative Interface User Manual 1 4 LogIn The Log In page allows the administrator to log into the admin interface webpages Figure 1 3 shows the Log In page for the client Figure 1 3 Log In Webpage PCoIP Zero Client A NOS EJPCOIP Log In The password you entered is incorrect Please try again Password Idle Timeout Never Note Some PCoIP devices have password protection disabled by default and do not require a password to login Password protection for the Log In page can be enabled or disabled using the PColP Management Console refer to the PColP Management Console User Manual TER0812002 for more information 1 4 1 Warning The Warning displays pertinent information regarding the device the administrator is logging in to when there is an administrative session already in progress Only one administrator is allowed per device Logging into a session wi
10. Note Care must be taken when updating the client Password as the client may become unusable if the password is lost See Section 2 7 Password Window for information on resetting the client s password Note The client Password can also be updated using the OSD See Section 2 7 Password Note Some PCoIP devices have password protection disabled by default and this Password webpage is not available on these devices Password protection can be enabled through PColP Management Console for these devices Figure 1 25 Password Configuration Webpage Password Change the local administrator password Old Password New Password Confirm New Password TERO606004 Issue 10 43 TERADICI PC over IP Administrative Interface User Manual 1 6 17 1 Old Password The Old Password field must match the current administrative password for the update to take place 1 6 17 2 New Password The New Password field will be the new administrative password for both the web interface and the local OSD GUI Note The host and client passwords are changed individually 1 6 17 3 Confirm New Password The Confirm New Password field must match the New Password field for the change to take place 1 6 18 Reset Parameters The Reset webpage allows the administrator to reset all the configurable parameters stored in flash Note The client Reset Parameters can also be initiated using the OSD See Section 2 3 9 Reset Figure 1 26 Reset Para
11. 1 1 e Updated RDP OSD configuration see Section 2 3 6 e Added Firmware Part Number in Version OSD information see Section 2 5 1 1 e Clarified Bandwidth and Image Configuration Example see Section 4 3 e Removed TERA1x00 Firmware Defaults appendix to enhance in separate Application Note Updated for Firmware Release 0 20 e Added Bandwidth Statistics see Section 1 8 3 5 Updated RDP compatibility information see Section 6 3 May 26 2008 Updated for Firmware Release 1 00 e Updated text and figure references to Portal e Added warning to Ethernet Mode section concerning PC over IP Half Duplex in compatibility Section 1 6 2 9 e Clarified when Device Bandwidth Limit and Device Bandwidth Target are applied Section 1 6 9 e Updated USB Permissions documentation for USB TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual authorization unauthorization functionality Section 1 7 1 e Added USB devices status descriptions in Attached Devices USB Devices Section 1 9 2 2 4 Sep 12 2008 Updated for Firmware Release 1 4 e Added menu navigation overview Figure 1 2 Administrative Web Interface Overview e Added Initial Setup Home webpage information Section 1 5 e Added Initial Setup webpage details Section 1 6 1 e Updated Enable Auto Reconnect detail Section 1 6 5 4 e Updated Ethernet Mode for Host Section 1 6 1 7 e Added Enable Vista64 Mode Section 1 7 2 3 e Added H
12. 10 Clarified Network Connection Lost overlay description 2 seconds of network inactivity in Section 3 1 Oct 22 2009 Updated for Firmware Release 2 3 Added notes about Host and Portal webpage banners Section 1 Added description for SNMP enable feature see Section 1 6 7 Dec 08 2009 Updated for Firmware Release 3 0 Simplified to endpoint terms client and host card Updated description for Home webpage see Section 1 5 1 Added description for Enable AES 128 GCM see Section 1 6 8 5 and Enable SALSA20 256 Round12 see Section 1 6 8 6 Updated description to use kbps for Bandwidth see Section 1 6 9 Updated description for OSD configuration see Sections 1 6 12 and 2 3 8 Updated description for USB permission see Section 1 7 1 Updated description for Enable Microsoft Windows Vista Windows 7 64 bit Mode see Section 1 7 2 2 for Windows 7 64 bit Updated Session Statistics description for improved session stats see Section 1 8 3 Added USB Over Current Notice Overlay description see Section 3 3 Updated Appendix B Client Language and Keyboard Support to include the Korean dubeolsik keyboard see Section 5 10 Apr 06 2010 Updated for Firmware Release 3 1 0 Updated Section 2 On Screen Display OSD with appropriate references to Section 1 Administrative Web Interface Updated Appendix B Client Language and Keyboard Support to include Belgian Danish Finnish Norwegian Polish Swedish and Turkish keyboa
13. 52 906 gt PCOIP processor ID Ox1100 revisi 0 0 34 53 453 gt Network adapter Intel R PRO 1000 PL Network connection microsoft s Od 01 packet eta T 0d 01 34 53 531 gt Boot up complete 531 gt Unique Identifier 00 15 B7 9C 83 64 client 2 531 gt HDA is enabled 546 gt POST ethernet PHY test PASSED 546 gt POST HD Audio test PASSED 546 gt POST self test PASSED 953 gt Network link rang 100 mbit s duplex FULL 953 gt Requesting DHCP lease 453 gt Ethernet LAN Adapter 192 168 0 142 00 15 B7 9C 83 64 765 gt DNS based discovery prefix 765 gt Ready to connect with host Refresh Clear 2 4 1 1 View event log message Refer to Section 1 8 1 1 Event log message 2 4 2 Session Statistics Tab The Session Statistics tab allows the administrator to view PCoIP protocol specific statistics for the last PCoIP session that was active on the client Note Session Statistics can also be viewed using the Webpage Administration Interface See Section 1 8 3 Session Statistics TER0606004 Issue 10 Pan TERADICI Figure 2 18 Session Statistics Session Statistics PColP Processor Ping PC over IP Administrative Interface User Manual PColP Packets Sent PColP Packets Received PColP Packets Lost Bytes Sent Bytes Received Round Trip Latency View statistics from the last session 123454323 123454321 123454321 40000000568 40000000069 10 ms
14. 54 Figure 1 39 PColP Processor Webpage ccccoccccccocccccococonccnnoconononnnnonanonnononcnnonnnnnncnnaninoos 55 Figure 1 40 Info Menu Navigation ccccccsssseecceeseeeceeseeecseseeseageesseaeeessageeeeseueeeeees 55 Figure 1 41 Version Webpage cccooccccoccccconcnccnncononcncnnncncnnncnonnnnnnnnrnnnnnrnnnnnrnronnrnnnarinnnanoss 56 Figure 1 42 Attached Devices Webpage occccooccccoocccoccccccococonncncnnncnonnnnnonnrnonnnrnnnnarnnnnnnnos 57 Figure 1 43 Upload Menu Navigation ooccccoocccoccncccncncnnncnconccnnnncnnnnnnnnnnrnonnnrnnnnarnnnnnnnos 58 Figure 1 44 Firmware Upload Webpage ccccooocccoconococoncononocononcconnnccnanononanoconanconanenos 58 Figure 1 45 OSD Logo Upload Webpage ccoocccccocccnccccccncononcnncnnncononnnncnnononcnnonnaronnonanennos 59 Figure 2 1 OSD Connect Screen makeriadeseatmmvieditemise missa r sl ensn e 61 Figure 2 2 Network Not Ready detail occoooccococccnococcoccconoconcnnanonconancnnnnnanonoss 62 Figure 2 3 Network Ready detail ronnnrnrnnnnrnnrnnnnerrnnnrnvrnnnrnrrnnnnennnnnnrrnnnnerennnnnennnnsnsen 62 Figure 2 4 OSD Connect Screen Connecting ooccccocccncoconcnnccnoconcnnannnonononnononnononnanonnos 62 Figure 2 8 OSD Options Menu cccococccoconcnncccncnnncnonnonoconcnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnonannnnnnnnaness 63 Figure 2 9 Network Configuration cccoooccnccoccnnccoocnnconononcononcnnonnncnonnnnnnnonannnnonnnrinnona
15. Connected 2709135 4510749 0 1837127854 453562394 1 2 3ms 77088 kbps 0 2160 38656 kbps 0 584 1048 kbps 21 fps O fps Reset Statistics The Connection State field reports the current state of the PColP session Connection State values are e Asleep e Cancelling e Connected e Connection Pending e Disconnected e Waking 1 8 3 2 PCoIP Packets Statistics PCoIP Packets Sent PCoIP Packets Sent reports the total number of PCoIP packets sent in the current session PColP Packets Received PCoIP Packets Received reports the total number of PColP packets received in the current session PCoIP Packets Lost PCOIP Packets Lost reports the total number of PCoIP packets lost in the current session TER0606004 Issue 10 51 TERADICI PC over IP Administrative Interface User Manual 1 8 3 3 Bytes Statistics Bytes Sent Bytes Sent reports the total number of bytes sent in the current session Bytes Received Bytes Received reports the total number of bytes received in the current session 1 8 3 4 Round Trip Latency The Round Trip Latency field reports the minimum average and maximum round trip PColP system e g host to client and back to host and network latency in milliseconds 1 ms 1 8 3 5 Bandwidth Statistics Active Bandwidth Limit Active Bandwidth Limit displays the maximum amount of network traffic the Tera1x00 processor may currently generate The value is derived from
16. Dvorak like French Dvorak like Fre rete ect ___ keys erences ISO 8859 1 German ISO 8859 1 Sores eter keys German mc 850 Greek ISO 8859 7 or OOO emt o 106 A 106x Pur Dubeolsik Korean Dubeolsik ISO 8859 1 8859 1 ete K American Latin American eee eter keys mD Dvorak eevee soe M ISO 8859 1 a ISO 8859 1 Norwegian ISO 8859 1 accent keys keys Polish ISO 8859 2 pee pomor _ Pete Ot M ISO 8859 1 me E ISO 8859 1 Portuguese ISO 8859 1 accent keys keys uakauuebe i italian ISO 8859 1 0 8859 1 ammo ISO 8859 1 Spanish ISO 8859 1 Gr keys Spanish IS0 8859 15 oss keys Swedish Sense treet O O 850 Senge ant a ISO 8859 1 Swedish IS0 8859 1 IS keys a French IS0 8859 1 Swiss French IS0 8859 1 mete de _ keys Swiss French reten oee 850 Serom om German ISO 8859 1 Swiss German ISO 8859 1 eno ct keys Swiss German Sener oto OOO 850 Turkish Turkish Q IS0 8859 4 ISO 8859 1 106 _ Jr TERADICI TER0606004 Issue 10 PC over IP Administrative Interface User Manual Turkish Q ISO 8859 1 accent keys United Kingdom IS0 8859 1 United Kingdom ISO 8859 1 ctrl and caps swapped United Kingdom Codepage 850 United Kingdom Codepage 850 ctrl and caps swapped United States of America Emacs optimized layout United States of America ISO 8859 1 default United States of America ISO 8859 1 accent keys United States of America IS0 8859 1 ctrl and caps swapped United States of
17. Figure 2 14 Reset Network Label Connection Management Disc overy Session ROP Language oso eset Display VMware View Reset all configuration and permissions settings stored on the device Reset Parameters Cancel Apply 2 3 9 1 Reset Parameters Refer to Section 1 6 18 1 Reset Parameters 2 3 10 Display Tab The Display tab allows enabling the EDID override mode Under normal operation the GPU in the host computer queries the monitor to determine the capabilities of the monitor The capabilities of the monitor are reported in the EDID information In some situations a monitor may be connected to a client in a way that prevents the client from reading the EDID information In this situation the user should configure the client to report default EDID information to the GPU by enabling the display override mode Note The EDID override mode can only be enabled from the OSD TER0606004 Issue 10 71 TERADICI PC over IP Administrative Interface User Manual Figure 2 15 Enable Display Override Configuration Network Label Connection Management Disco very Session ro P Language oso Reset isplay Advertise default EDID if no monitor is detected WARNING Only enable when display EDID not available Enable display override 1 2 3 10 1 Enable Display Override When the Enable display override option is enabled the client
18. OSD GUI Note Care must be taken when updating the client password as the client may become unusable if the password is lost Note The Password can also be updated using the Webpage Administration Interface See Section 1 6 17 Password Note Some PCoIP devices have password protection disabled by default and this Password window is not available Password protection can be enabled through PCoIP Management Console for these devices Figure 2 25 Change Password Old Password The Old Password field must match the current administrative password for the change to take place TER0606004 Issue 10 80 Pan TERADICI PC over IP Administrative Interface User Manual New Password The New Password field will be the new administrative password for both the web interface and the local OSD GUI Confirm New Password The Confirm New Password field must match the New Password field for the change to take place Reset In the unlikely event that a client password is lost the Reset button allows an administrator to request a Response code from their vendor The Challenge code can be sent to the vendor The vendor will qualify the request and return a Response code if authorized Once the Response code is correctly entered the client s password is reset to an empty string and the administrator is prompted to enter a new password Note Contact the client vendor for more information when an authorized password reset is required
19. Session Type PCoIP vw Identify Host by IP address FQDN Host IP Address 192 168 46 33 02 48 Host MAC Address 00 1a l 64 2D Step 4 Apply Changes 1 6 1 1 Step 1 Audio Step 1 Audio allows the administrator to configure the audio parameters Table 1 2 summarizes the applicable parameters TER0606004 Issue 10 23 TERADICI PC over IP Administrative Interface User Manual Table 1 2 Step 1 Audio Parameters Enable HD Audio Enables audio support on host or client refer to Section 1 7 2 Enable Microsoft Windows Enables 64 bit mode on host refer to Section Vista 64 bit Mode 1 7 2 This mode should only be used for Windows Vista 64 bit and Windows 7 64 bit versions This option is only available on a host on the client it is not shown Note Enabling 64 bit mode is not required for Linux or Windows XP 32 bit or 64 bit refer to section 1 72 1 6 1 2 Step 2 Network Step 2 Network allows the administrator to configure the network parameters Table 1 3 summarizes the applicable parameters Table 1 3 Step 2 Network Parameters Parameter Comments Enable DHCP Enables DHCP vs manual configuration refer to Section 1 6 2 IP Address Device s IP address refer to Section 1 6 2 Device s subnet mask refer to Section 1 6 2 Gateway Device s gateway IP address refer to Section 1 6 2 Primary DNS Server Device s prim
20. USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol Add new Class v Device Class ID Sub Class An 7 Protocol Any vw Unauthorized Devices Table is empty Add new 3 Select Printer from the Device Class drop down menu to authorize a class of printers Figure 4 26 USB Permissions Example Selecting the Device Class Communications Human Interface Device Physical Interface Device Mass Storage Hub CDC Data Chip SmartCard Content Security Video Authorized Devices Diagnostic Wireless Human Miscellaneous Device Any Protocol Application Specific Interface Vendor Specific Class Device Class Any USB Configure the USB permissions ta The USB permissions table has beg Add new Cla Sub Class Any Protocol Any Unauthorized Devices Table is empty 4 Select Printer from the Sub Class drop down menu to authorize a specific class of printers otherwise the sub class and protocol could be left as Any TER0606004 Issue 10 100 TERADICI PC over IP Administrative Interface User Manual Figure 4 27 USB Permissions Example Selecting the Sub Class USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human In
21. a TERADICI 2 On PC over IP Administrative Interface User Manual Screen Display OSD The On Screen Display OSD local GUI client only is displayed to the user when the device is powered on and a PColP session is not in progress The OSD provides a mechanism to connect to a host device via the Connect Screen The Connect Screen is presented to the user on startup The Connect Screen also allows access to the Options Window The Options Window provides a subset of the functionality provided by the admin interface described in Section 1 The Options Window is accessible through the Options button on the Connect Screen An administrative password is required to change client options 2 1 Connect Screen TER0606004 Issu The Connect Screen is shown on startup except when the client has been configured for a managed start up or auto reconnect The logo displayed above the Connect button can be changed by uploading a replacement image via the admin interface Refer to 1 10 2 for information on updating the Connect Screen logo The network icon on the bottom right of the connect screen shows the status of the network connection Users must wait until the network icon is as displayed below in Figure 2 1 Figure 2 1 OSD Connect Screen a TERADICI A red X over the network icon indicates that the either the network is not properly connected or that the connection is still being initialized i e during client bo
22. and the system is configured to support registering the hostname with the DNS server Ensure the PCo P Device Name is unique for each endpoint in the network 1 6 3 2 PColP Device Description The PColP Device Description allows the administrator to give the host or client a description or more information e g location of endpoint etc The PColP Device Description is not used by the Firmware and is provided strictly for administrator use 1 6 3 3 Generic Tag The Generic Tag allows the administrator to give the host or client generic tag information The Generic Tag is not used by the Firmware and is provided strictly for administrator use TER0606004 Issue 10 28 TERADICI PC over IP Administrative Interface User Manual 1 6 4 Connection Management The Connection Management webpage allows an administrator to enable or disable connection management and to specify the IP address of the connection manager In a managed connection an external Connection Manager Server communicates with and can remotely control and configure the device Additionally the connection manager can locate an appropriate peer for the device to connect to and initiate the connection Connection management can greatly simplify the administration effort for a large complex system Note The client Connection Management parameters can also be configured using the OSD See Section 2 3 3 Connection Management Tab Figure 1 10 Connection Management Configurat
23. be displayed incorrectly or not at all OSD logo filename Browse 1 10 2 1 OSD logo filename The OSD logo filename field specifies the filename of the logo image to be uploaded The administrator can browse to the file via the Browse button The file must be accessible to the web browser i e on a local or accessible network drive The 24 bits per pixel image must be in BMP format and its dimensions cannot exceed 256 pixels in width 64 pixels in height If the file extension is incorrect the web interface will display an error message TER0606004 Issue 10 59 Y a TERADICI PC over IP Administrative Interface User Manual 1 10 2 2 Upload Selecting the Up oad button will cause the specified file to be transferred to the client The web interface will prompt the administrator for confirmation to avoid accidental image uploads Example OSD Logo Upload Process 1 Select the webpage Browse buiton to browse to the logo file 2 Select the File Upload window Open button 3 4 Select the OK button on the warning window that reads Are you sure This will Select the webpage Upload button upload a new logo for local GUI This operation may take a few minutes Wait for the OSD Logo upload to complete The following message appears when complete Success Flash successfully programmed You must reset the device for the changes to take effect Reset the client TER0606004 Issue 10 60
24. client and host 4 1 1 Configuring the Client Peer to Peer Operation Note This example uses the admin interface for configuring the client for peer to peer operation The OSD could also be used to configure the client See Section 2 On Screen Display OSD for the corresponding OSD functionality Configure the client for peer to peer direct connection 1 Open the client admin interface by using an internet browser to open the client IP address e g https 192 168 42 149 2 Log in to the client admin interface with password if enabled 3 Select the Discovery webpage from the Configuration menu 4 Ensure Enable Host Discover is not enable Figure 4 1 Client Discover Configuration Enable SLP Discovery disabled Discovery Automatically discover other PCoIP devices Enable SLP Discovery Enable Host Discovery client only Enable DNS SRV Discovery DNS SRV Discovery Delay seconds 5 Select the Connection Management webpage from the Configuration menu TER0606004 Issue 10 84 TERADICI PC over IP Administrative Interface User Manual Figure 4 2 Client Connection Management Peer to Peer Configuration Connection Management Configure the device for a managed connection Enable Connection O Management Identify Connection Manager by Connection Manager IP Address IP address FQDN Enable Event Log Notification Enable Diagnostic Log 6 Ensure Enable Connection Management is not selec
25. down menu provides indicates any protocol human readable translations of authorized the Known protocols 1 7 2 Audio The Audio webpage allows the administrator to configure the audio permissions of the device Figure 1 29 Audio Permissions Webpage Audio Enable or disable high definition audio Enable HD Audio Note To enable audio please ensure that audio is also enabled on the Client Enable Microsoft Windows Vista Windows 7 64 bit Mode Important If using Microsoft Windows Vista Windows 7 64 bit Edition this feature must be enabled for audio to function correctly 1 7 2 1 Enable HD Audio The Enable HD Audio option enables and disables audio for the host and client For audio to function it must be enabled on both the host and client If the Enable HD Audio option is disabled on the host the audio hardware will not be available for the OS to enumerate 1 7 2 2 Enable Microsoft Windows Vista Windows 7 64 bit Mode The Enable Microsoft Windows Vista Windows 7 64 bit Mode option enables the 64 bit work around for Vista 64 bit or Windows 7 64 bit to avoid memory corruption when audio is enabled on host systems that are running 64 bit operating systems and that have more than 4 GB of RAM TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual Note This option is only available on a host Note This mode is not to be used with Windows XP64 or 32 bit oper
26. during periods of congestion packet loss When the network experiences congestion the device bandwidth is reduced rapidly to the target value and more slowly below this value This allows for a more even distribution of bandwidth between users sharing a congested network link Administrators should have a good understanding of the network topology before setting this to a non zero value Note The Device Bandwidth Target is applied immediately after selecting Apply TER0606004 Issue 10 36 TERADICI PC over IP Administrative Interface User Manual 1 6 9 3 Device Bandwidth Floor The Device Bandwidth Floor parameter allows the administrator to configure the bandwidth floor the firmware will use when congestion is present and when bandwidth is required This allows administrators to optimize performance for a network with understood congestion or packet loss If the bandwidth is not required the bandwidth used will drop below the floor A setting of O allows the firmware to reduce bandwidth to 1 000 kbps for these network impairments Administrators should have a good understanding of the network topology before setting this to a non zero value Note The firmware implements a Slow Start Algorithm that increases the bandwidth used until the bandwidth required is reached network congestion is detected or the Device Bandwidth Limit is reached The Slow Start Algorithm begins at the lesser of the Device Bandwidth Limit and 8 000 kbps and the al
27. information Note The Keyboard tab has no corresponding menu in the Webpage Administration Interface of Section 1 Figure 2 23 Keyboard Mouse Keyboard Image Adjust the keyboard character repeat settings Keyboard Repeat Delay Keyboard Repeat Rate Repeat Settings Test Box Cancel Keyboard Repeat Delay The Keyboard Repeat Delay field allows a user to configure the client keyboard repeat delay Keyboard Repeat Rate The Keyboard Repeat Rate field allows a user to configure the client keyboard repeat rate Repeat Settings Test Box The Repeat Settings Test Box field allows a user to test the chosen keyboard settings 2 6 3 Image Tab The mage tab allows a user to change the image settings on the PColP system Note The Image parameters can also be configured using the Webpage Administration Interface See Section 1 6 13 1 Minimum Image Quality TER0606004 Issue 10 79 Y e TERADICI PC over IP Administrative Interface User Manual Figure 2 24 Image Mouse Keyboard Image Adjust the image settings the maximum values may be limited by your administrator Reduced Perception Free Minimum Image Quality Minimum Image Quality Refer to Section 1 6 13 1 Minimum Image Quality 2 7 Password Window The Password window allows an administrator to update the administrative password for the device Note that this will affect the web interface and the local
28. is enabled this field is not editable This field must be a valid subnet mask if an invalid subnet mask is entered the web interface will prompt the administrator to correct it Warning It is possible to configure an illegal IP Address Subnet Mask combination e g invalid mask that will leave the device unreachable Care must be taken when setting the Subnet Mask 1 6 2 4 Gateway The Gateway is the device s gateway IP address If DHCP is disabled this field is required If DHCP is enabled this field is not editable 1 6 2 5 Primary DNS Server The Primary DNS Server is the device s primary DNS IP address This field is optional If the DNS server IP Address is configured when using a Connection Manager the TER0606004 Issue 10 26 TERADICI PC over IP Administrative Interface User Manual Connection Manager address may be set as a FQDN instead of an IP address see Section 1 6 4 2 1 6 2 6 Secondary DNS Server The Secondary DNS Server is the device s secondary DNS IP address This field is optional If the DNS server IP Address is configured when using a Connection Manager the Connection Manager address may be set as a FQDN instead of an IP address see Section 1 6 4 2 1 6 2 7 Domain Name The Domain Name is the domain name used e g domain local This field is optional This field specifies the domain that the host or client is on The Domain Name is obtained from the DHCP server when DHCP is enabled If th
29. refer to Section 1 8 3 Display Frame Rates 1 5 2 Initial Setup The Initial Setup webpage contains the configuration parameters that must be first set by the administrator when using the host and client devices See Section 1 6 1 Initial Setup for more information 1 6 Configuration Menu The Configuration menu contains links to pages that define how the device operates and interacts with its environment The webpages in the Configuration menu are e Initial Setup e Network e Label e Connection Management e VMware View client only e Discovery e SNMP e Session TER0606004 Issue 10 20 TERADICI PC over IP Administrative Interface User Manual Bandwidth RDP client only Language client only OSD client only Image client only e Host Driver Function host only e Time e Password e Reset Parameters Figure 1 5 Configuration Menu Navigation Home Configuration Permissions Diagnostics Info Upload 1 6 1 Initial Setup The Initial Setup webpage contains the configuration parameters that the administrator must first set when using the client and host devices The webpage simplifies the out of box experience and reduces the time for initial users to establish a 1 to 1 PCoIP session More complex environments that use host discovery or connection management systems will require further configuration The client and host Initial Setup webpages are not identical and provide parameters applicab
30. the configured bandwidth settings see Section 1 6 9 Bandwidth and the current network congestion levels Transmit Bandwidth Transmit Bandwidth reports the minimum average and maximum traffic transmitted by the Tera1x00 processor Receive Bandwidth Receive Bandwidth reports the minimum average and maximum traffic received by the Tera1x00 processor 1 8 3 6 Display Frame Rate Display 1 Frame Rate Display 1 Frame Rate reports the frame rate of Display 1 It is reported in frames per second fps Display 2 Frame Rate Display 2 Frame Rate reports the frame rate of Display 2 It is reported in frames per second fps 1 8 3 7 Reset Statistics The Reset Statistics button resets the statistic information reported on the Session Statistics webpage Note The Reset Statistics button also resets the statistics reported in the Home webpage 1 8 4 Host CPU The Host CPU webpage allows the administrator to view and modify the host information and state Note The Host CPU webpage is only available on a host on the client it is unavailable TER0606004 Issue 10 52 _ e TERADICI PC over IP Administrative Interface User Manual Figure 1 35 Host CPU Webpage Host CPU View identity view and change power state reset CPU host only Host Identity 0123456789ABCDEF Current Power State SO On Change Power State S55 Soft Off vi Reset Host CPU 1 8 4 1 Host Identity The Host Identity field disp
31. to Peer Configuration cccccccceeseeeeeeeees 85 Client PCoIP Processor Webpage Peer to Peer Configuration 86 Host Connection Management Peer to Peer ConfigurationN oocooo 86 Host Session Webpage Peer to Peer Configurati0N ccccocoocccnccconcnnonncnnnnnos 87 Peer to Peer Connect Screen ccccccccccseeeeceeseeeccesseecseaseeessegeeessenseessaseeeees 88 Client Connection Management Configuration occcccoocconcccncnncnoncncnnoncnnnnnos 89 Client Discovery Webpage Enable SLP Discovery Configuration 89 Client Network Webpage DHCP Configurati0ON oocccccocccncococcnnonconononanonnos 90 Client PColP Processor Webpage ccoocccccccoccccococcnnconconconononcononennononnnnonanonnos 90 Host Connection Management Configuration ccccooccnccconcnnconccncnnononnnnonons 91 Host Discovery Webpage Enable SLP Discovery Configuration 91 Host Network Webpage DHCP Configurati0ON cccoooccnnccocccncconcnconononnononon 92 Host PCoIP Processor Webpage ooocccccooconcccocococoncnccconcnnnonanonconannnnnnanannss 92 ASA 93 Discovered Hosts Screen coooccccccoccccccocnococonnncocncnnonannnnonannnnonannnnonannnnenonnnnss 93 Simplified User Bandwidth Requirements Assuming 100 Mbps 94 Host Bandwidth Limit Configuration 25 MDPS ccccooccncccoccnnccoconcnnononnononons 95 Simplified User Bandwidth Requirements 25 Mbp
32. 1 13 Discovery Configuration Webpage Discovery Automatically discover other PCoIP devices Enable SLP Discovery Enable Host Discovery client only Enable DNS SRV Discovery DNS SRV Discovery Delay 300 seconds 1 6 6 1 SLP Discovery Enable SLP Discovery When the Enable SLP Discovery option is enabled the hosts and clients can be dynamically discovered by SLP management entities without requiring prior knowledge of their locations in the network Using a discovery mechanism can dramatically reduce the configuration and maintenance effort for complex systems This discovery mechanism is independent of DNS SRV discovery Note SLP discovery requires routers configured to allow multicast and therefore DNS SRV Discovery is the recommended discovery mechanism Enable Host Discovery The Enable Host Discovery feature allows the client to discover hosts that are not in a PCoIP session When enabled the client is able to display up to 10 available hosts in the order that they were discovered It is expected that the Enable Host Discovery feature will be used with small numbers of hosts Note This option is only available on a client on the host it is disabled and non editable 1 6 6 2 DNS SRV Discovery Enable DNS SRV When the Enable DNS SRV option is enabled the hosts and clients can be dynamically discovered by a connection broker discovery method that uses DNS SRV Resource Records without requiring prior
33. 4 4 1 2 Configuring the Host Peer to Peer Operation oooooocnncoooononooooononononnnnonnnonononnnnnnnnnnnonnnnnn nono non nn non no nnnnnnnnnonnnnos 86 4 1 3 Titans the Peer to Peer Session asii 87 42 DHCP and Enable Host Discovery Example ccccccccssscssssccsccsssscccccescssscsscssccssccccccccsssscccccssesssesscssccces 88 4 2 1 Configuring Client DHCP and SLP Discovery coooococccocononanononononnnnononnnnononononnnnnnn non nono nono nn nono nro nn nn nro nn nn nnnnnnnos 88 4 2 2 Configuring Host DHCP and SLP Discovery oooooooooooooonncnnnnnnnnnonnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninoss 90 4 2 3 Initiating SLP Discovery Session rrrrrrrrrrnrnrnnnrrnrnnrrrnrrrrnnnsrnnnrrrsnnnnrrrrnsnrnrssssnnnnsssssssssssnssesssnnnsnsnnnrnnnnnnnsnnnne 92 4 3 Bandwidth and Image Configuration Example ccccccccccsssssssssssssssssssssscsccccccccsssssscssseeessssssssssssscesseses 93 4 3 1 Configuring the Host Bandwidth Limit to 25 Mbps ooooooooooooooonononononononnnnnnnnnnnnnnnnnnnnnnnnnnnnnonononnnnnonononnnnos 94 432 Contig uimne mage Properties xcccctscacinsessaneatacsmscapstsnunstmasmiuianenanadssuitutdiasanansd sae gnudsaasaecatnsdeseasmndeeseanadteacannsetecs 96 4 3 3 Configuring the Host Bandwidth Limit to 0 Mbps No Limit occccccnccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 97 44 USB Permissions Example aran iii 99 4 4 1 Authorizing USB Device By Class nd 99 4 4 2 Authorizing USB Device By Ven
34. 55 19 2 Attached Devices cccccccsccsccecceccescoscoscesccsscescascescesscascescescessssacsacscescescescesscuacuscescescescsssesscuscescscescens 57 LIO Upload IVECO RE NN 58 LOE ENR A Era sete doemeseatiessndsa seamen ated swithasteqaesuaton setueueanusua hed E AAEE 58 EE DA a cers ces seine aX 59 2 ON SCREEN DISPLAY OSP iccesisessaccciccttccccecacercdencdanciecedecacenateteceuciadeieuasesauesedeteds 61 Zed Connect Serenade eee EEE 6l 214 1 Connect PO EEE EE dins 62 22 COST Orns UC ususarios 62 23 MTV 63 NN 64 EEE RS NNN 65 2535 Commection Management Tab EEE 66 JE BI TTD E EN 66 ERE Ue E E 67 A A E i NSS ETE NEE ST CT EE OE NIC NE 68 L 69 ONDT NE 70 O A NE 71 DD DAT 71 0 VTS T2 24 Diagnostics Wi OW osissa iaa aa n 73 I ET 74 A A nn EEEE EE TE ESEE E E EE EE 74 AS PPT 75 A e E 76 25 Information Window aiii 77 20 EVNE 78 2 6 1 Mouse Tab A 78 6 IED Laia idad 79 6 TN 79 27 Password VV SA 80 TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual 3 OVERLAY WINDOWS se 82 3l Network Connection Lost Overlay ai 82 32 USB Device Not Authorized Over ct EEn EKEKA EEEN 82 393 USB Over Current Notice Overland 82 AE Hal DU CE AY aiii 83 Ded VS 83 4 APPENDIX A USAGE EXAMPLES ennnnnrnnnrnnernnennnnnnnnnnnnnnnnnnnnnnnnnennnennnennnnnnnnnnnnnn 84 4 L Peer to Peer Direct Connection Example ade 84 4 1 1 Configuring the Client Peer to Peer Opera ceini isieenini tiei i eni iei a 8
35. 805002 Figure 1 14 SNMP Configuration Webpage SNMP Change the SNMP configuration Enable SNMP 1 6 7 1 Enable SNMP If the Enable SNMP option is enabled the host or client will enable the PColP SNMP agent Disabling the SNMP agent ensures that the PColP SNMP MIB can not be accessed 1 6 8 Session The Session webpage allows an administrator to configure how the device connects to or accepts connections from peer devices Note The client Session parameters can also be configured using the OSD See Section 2 3 5 Session TER0606004 Issue 10 33 TERADICI PC over IP Administrative Interface User Manual Figure 1 15 Session Configuration Webpage Session Configure the connection to a peer device Accept Any Peer host only Session Type client only Identify Peer by IP address Peer IP Address L Peer MAC Address 2 L Enable Auto Reconnect client only Enable AES 128 GCM Enable Salsa20 256 O Round12 Figure 1 16 Session Configuration Webpage RDP client only Session Configure the connection to a peer device Accept Any Peer host only Session Type client only Identify Peer by IP address FQDN Peer IP Address 192 168 26 Peer MAC Address _ _ Enable Auto Reconnect client only Enable AES 128 GCM Enable Salsa20 256 Round 12 1 6 8 1 Accept Any Peer If the Accept Any Peer option i
36. America dvorak United States of America dvorakx United States of America left hand dvorak United States of America right hand dvorak United Gad of America dvorakx United States of America Emacs optimized United States of America Emacs optimized layout United States of America Traditional Unix Workstation 107 TERADICI PC over IP Administrative Interface User Manual 6 Appendix C Client RDP Compatibility The PColP firmware also supports a Remote Desktop Protocol client This can be enabled for a lower than PColP protocol experience Table 6 1 below outlines the RDP client capability Table 6 1 RDP Capabilities Supported Terminal Servers Windows XP Vista Server 2003 Server 2008 Linux XRDP Display Resolution single 800x600 1024x768 1280x768 1280x1024 monitor 1440x900 1600x1200 1680x1050 1920x1200 Color Depth 8 16 24 bits per pixel RDP Port Configurable default 3389 Audio Two output channels 16 bit at 22 05 KHz Experience Options Desktop Wallpaper enable disable via web OSD amp Connection broker Display Window content while dragging only via connection broker Menu and window animation enable disable only via connection broker Themes enable disable via web OSD amp Connection Broker Bitmap caching is supported Port Redirection Port redirection not supported Clipboard redirection not supported Connection broker can pass user ID and password to bypass the Windows logon sc
37. CoIP devices Enable SLP Discovery Enable Host Discovery client only Enable DNS SRV Discovery DNS SRV Discovery Delay seconds 6 Select Enable SLP Discovery 7 Select the Apply button to accept the changes 8 Select the Network webpage from the Configuration menu TER0606004 Issue 10 91 TERADICI PC over IP Administrative Interface User Manual Figure 4 14 Host Network Webpage DHCP Configuration Network Change the network settings for the device Enable DHCP IP Address 122 zes 26 Subnet Mask 255 255 255 o Gateway 192 168 26 a Primary DNS Server 122 168 a 52 Secondary DNS Server 192 168 a FQDN pcoip hos Ethernet Mode client only Maximum MTU Size bytes 9 Select Enable DHCP 10 Select the Apply button to accept the changes Note Once configured for DHCP the IP address will be leased from the DHCP server For future configuration obtain the IP address from the DHCP server 11 Select the PColP Processor webpage from the Diagnostics menu Figure 4 15 Host PColP Processor Webpage PCoIP Processor Reset the PCoIP device view the time elapsed since boot Current Time Time Since Boot 0 Days 1 Hours 17 Minutes 41 Seconds Reset PCoIP Processor 12 Select the Reset button to reset the PCoIP processor Note The host will not reset immediately The reset will be deferred until the Host PC restarts enters standby hibernat
38. Ju ek mh Nok Connected iPod 000427001504001054C 1209 08 D 50 Failed Authorization 1 9 2 1 Monitors The Monitors section reports the Name Serial Number Vendor Identification VID Product Identification PID Date and Status of the monitor attached to each port The first line provides information for monitor 1 and the second line provides information for monitor 2 Note This option is available on a client and is available on the host when in a PColP session 1 9 2 2 USB Devices The USB Devices section reports the Name Serial Number Vendor Identification VID Product Identification PID Device Class Sub Class Protocol and Status of the USB device attached to each port The first line provides information for the first USB port the second line provides information for the second port etc Table 1 14 summarizes the possible Status descriptors for USB Devices Table 1 14 USB Device Status Status Description Not Connected No device connected Standalone Device detected outside of a PColP session TERO606004 Issue 10 97 TERADICI PC over IP Administrative Interface User Manual Not Initialized Device detected in a PCoIP session but host controller has not initialized the device Failed Authorized Device detected in a PCoIP session but not authorized see Section 1 7 1 Locally Connected Device detected and authorized but locally terminated in a PColP session e g local cursor Connected De
39. Minimum Image Quality The Minimum Image Quality slider allows the administrator to make compromises between image quality and frame rate when network bandwidth is limited Some use cases may require lower quality images at a higher frame rate while in other cases higher quality images at a lower frame rate may be preferred In environments where the network bandwidth is constrained moving the slider towards Reduced allows higher frame rates moving the slider towards Perception Free allows higher image quality When network bandwidth is not constrained the PCoIP system will maintain perception free quality regardless of the Minimum Image Quality setting Note The Minimum Image Quality must be less than or equal to the Maximum Initial Image Quality Note The Minimum Image Quality can also be configured using the OSD See Section 2 6 3 Image See Section 4 3 Bandwidth and Image Configuration Example for an example on setting the Minimum Image Quality 1 6 13 2 Maximum Initial Image Quality The Maximum Initial Image Quality slider can be used to reduce network bandwidth peaks caused by screen content changes This setting limits the initial quality on the first video frame of a screen change Unchanged regions of the image will build to a lossless state regardless of this setting Note The Maximum Initial Image Quality must be greater than or equal to the Minimum Image Quality Note The Maximum Initial Image Quality does not have a
40. P Address the IP address is hard coded and must be known e Dynamic IP Address the IP address is dynamically assigned by the Dynamic Host Configuration Protocol DHCP server and can be obtained from the DHCP server Once the administrator has determined the IP address enter it into the browser to access the admin interface e g https 192 168 1 123 TER0606004 Issue 10 16 TERADICI PC over IP Administrative Interface User Manual Note Some networks using DHCP may be able to also access the admin interface using the PColP Device Name See Section 1 6 3 1 for more information 1 3 Admin Interface Security The admin interface uses HTTP over an SSL socket HTTPS and cannot be accessed without an administrative password The HTTPS connection is secured using a Teradici self signed certificate Note Some PCoIP devices have password protection disabled and do not require a password to login 1 3 1 Installing the CA Root Certificate The administrator can install a Certificate Authorities CA root certificate in the Internet browser to avoid the browser security warnings Steps for installing the certificate on Internet Explorer 7 and Firefox are detailed below Internet Explorer 7 1 Open the Tools menu and select Internet Options 2 On the Content tab and select Certificates 3 On the Trusted Root Certification Authorities tab select Import 4 Follow the directions to import the certificate ensure you use the Trusted Root
41. PC has stopped driving a video signal This can be rectified by connecting the host PC video to the host An example of the overlay is shown in Figure 3 5 Figure 3 5 No Source Signal Overlay E No source signal When a video source to the host does not correspond to the video port used on the client an overlay with the message Source signal on other port is displayed This helps the user debug a situation where the video source is connected to the wrong port This can be rectified by swapping the video port used either on the host or on the client An example of the overlay is shown in Figure 3 6 Figure 3 6 Source Signal on Other Port Overlay Cd Source signal on other port The overlays will be displayed for approximately 5 minutes The monitor will be put into sleep mode approximately 15 seconds later TER0606004 Issue 10 83 TERADICI PC over IP Administrative Interface User Manual 4 Appendix A Usage Examples 4 1 Peer to Peer Direct Connection Example This example provides an overview of configuring a client and host for a direct connection e without the use of a Connection Management Server or the Enable Host Discover option The following IP and MAC addresses are used for this example e Client IP Address 192 168 42 149 MAC 00 10 59 00 05 0E e Host IP Address 192 168 50 107 MAC 00 10C 8A 03 00 CA Note For a Peer to Peer direct connection the administrator must know the IP and MAC addresses of the
42. PC over IP Administrative Interface User Manual PCoIP Firmware Release 3 1 0 TERO606004 Issue 10 e Tm a CPC OL E TERADICI TERADICI PC over IP Administrative Interface User Manual Teradici Corporation 101 4621 Canada Way Burnaby BC V5G 4X8 Canada p 1 604 451 5800 f 1 604 451 5818 ma A www teradici com T E R A D The information contained in this document represents the current view of Teradici Corporation as of the date of publication Because Teradici must respond to changing market conditions it should not be interpreted to be a commitment on the part of Teradici and Teradici cannot guarantee the accuracy of any information presented after the date of publication This document is for informational purposes only TERADICI MAKES NO WARRANTIES EXPRESS IMPLIED OR STATUTORY AS TO THE INFORMATION IN THIS DOCUMENT Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright no part of this document may be reproduced stored in or introduced into a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise or for any purpose without the express written permission of Teradici Corporation Teradici may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written lice
43. PCoIP session with its peer device If the Connection State is Connection Pending or Connected this button is disabled Note This option is only available on a client on the host it is disabled Disconnect If the Connection State is Connected or Connection Pending selecting this button causes the device to end the PCoIP session If the Connection State is Disconnected this button is disabled 1 8 2 2 Peer IP MAC Address Peer IP Address The Peer IP Address reports the IP address of the peer device When not in session the field is blank Peer MAC Address The Peer MAC Address displays the MAC address of the peer currently in session When not in session the field is blank 1 8 3 Session Statistics The Session Statistics webpage allows the administrator to view PCoIP protocol specific Statistics Note A subset of Session Statistics can also be viewed using the OSD See Section 2 4 2 Session Statistics TER0606004 Issue 10 50 Pan TERADICI PC over IP Administrative Interface User Manual Figure 1 34 Session Statistics Webpage Session Statistics View statistics for the current session Connection State PCoIP Packets Sent PCoIP Packets Received PCoIP Packets Lost Bytes Sent Bytes Received Round Trip Latency Min Avg Max Active Bandwidth Limit Transmit Bandwidth Min Avg Max Receive Bandwidth Min Avg Max Display 1 Frame Rate Display 2 Frame Rate 1 8 3 1 Connection State
44. R0606004 Issue 10 Connection State PCoIP Packets Sent PCoIP Packets Received PCoIP Packets Lost Active Bandwidth Limit Transmit Bandwidth Min Avg Max Display 1 Frame Rate Display 2 Frame Rate Time Since Boot 0 Days 1 Hours 8 Minutes 36 Seconds Connected 1685946 2629755 0 1182348596 267387398 1 2 3ms 77088 kbps 0 2016 38656 kbps O 584 1048 kbps 21 fps O fps 19 TERADICI PC over IP Administrative Interface User Manual Table 1 1 Home Webpage Parameters Time since boot Length of time that the PCoIP processor has been running refer to Section 1 8 7 Connection State Possible states Disconnected Connection Pending Connected refer to Section 1 8 3 Packet Statistics Packets sent refer to Section 1 8 3 Packets received refer to Section 1 8 3 Packets lost refer to Section 1 8 3 Byte Statistics Bytes sent refer to Section 1 8 3 Bytes received Approximate network min average and max round trip latency e g client to host and back to client refer to Section 1 8 3 Active bandwidth Limit is bandwidth PColP processors may generate refer to Section 1 8 3 Round Trip Latency Bandwidth Stats Transmit Bandwidth is min average and max traffic transmitted refer to Section 1 8 3 Receive Bandwidth is min average and max traffic received refer to Section 1 8 3 Display Rate for video content through PCoIP protocol e g if nothing changing Frame Rate is 0 fps
45. Reset rrrnnnnnnnnnnnnnnnnnnnnnrnnnnnennnnrennnnnrnnnnrnnnnnennnnnennnnen 81 Figure 3 1 Network Connection Lost Overlay ooocccooccncccocconoconccnconaconononcnnononnononnanonoos 82 Figure 3 3 USB Device Not Authorized Overlay ooccccococcocccooccncononononnncnnonnarononnnnonnos 82 Figure 3 5 USB Over Current Notice Overlay coooooccocccoccocccooconconacnnonononnnnnarononnanonoss 82 Figure 3 77 Ralf D plex Overlay sssrinds nonnina e aaa E OAN 83 Figure 3 9 No Source Signal Overlay ccoooccccccccncncconcncononcnnonnnnonoonnonnnnonrnnnnarononnaninnos 83 TER0606004 Issue 10 Y a TERADICI Figure 3 11 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 20 Figure 4 21 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 27 Figure 4 28 Figure 4 29 Figure 4 30 Figure 4 31 Figure 4 32 Figure 4 33 Figure 4 34 Figure 4 35 Figure 4 36 TER0606004 Issue 10 PC over IP Administrative Interface User Manual Source Signal on Other Port Overlay ccooooccococonconccnoccnnononononononnnonanonoos 83 Client Discover Configuration Enable SLP Discovery disabled 84 Client Connection Management Peer to Peer Configuration 85 Client Session Webpage Peer
46. See Figure 1 10 FQDN Connection Manager DNS name See Figure 1 11 1 6 4 3 Enable Event Log Notification The Event Log Notification field controls whether the host and client devices send the contents of their event logs to the connection management server 1 6 4 4 Enable Diagnostic Log The Enable Diagnostic Log field controls whether connection management specific debug messages are written to the event log of the host and client devices 1 6 5 VMware View The VMware View webpage allows configuration for use with a VMware View Connection Server Note The VMware View webpage is only available on a client on the host it is not available Note The client VMware View parameters can also be configured using the OSD See Section 2 3 11 VMware View Tab TER0606004 Issue 10 30 TERADICI PC over IP Administrative Interface User Manual Figure 1 12 VMware View Configuration Webpage vmware m EIPCOIP VMware View Configure the View Connection Server settings for the device To enable this feature the Enable Connection Management checkbox under Connection Management tab must be unchecked Enable VMware View Identify Connection Server by IP address FQDN ep address LEG Port Leave blank for default SSL Use secure connection SSL Auto connect Always connect to this server at startup 1 6 5 1 Enable VMware View When the Enable VMware View option is enabled the client can be configured f
47. Table 1 3 Step 2 Network Parameters occconcccoccconcncccnncocnconcnconcononnnoncnnonnnononcnnrnconcnnonos 24 Table 1 4 Step 3 Host Session Parameters ooccccoccccoccccocnconcncocnncncnconcnconnononnnoncnononnnnnns 25 Table 1 5 Step 3 Client Session ParamMeters ccconcccocnccocncconnconnconnnconnnnonnnononconcnconnnnonos 25 Table 1 7 Connection Manager Method ccccocccccccnccccnnccccnnccnnnncnncncnnncncnonnnonononcnnnnnnonos 30 Table 1 9 Peer Identify Metho0dS ooocccconnnccocnnccocnncccnncconnnononnnonncnnnnnnnonononononnnnonenononos 35 Table 1 8 NTP Host Method rararnnnnrnnnnrrnrnnrrnnnnrennnnnennnnrnnnnnnnnnnennnnnennnnnennnnsennnssnnnneennnnee 43 Table 1 10 USB Device Authorization Entry TyYp sS ccoooncccccocccnconoccnccnononononcnnconanenonnonons 46 Table 1 12 USB Device Unauthorization Entry TYp sS cccccocccnccnoccnconoconononnonconanenonnonons 47 Fable 1 13 VPDINONMAION escitas ida ERa 56 Table 1 14 Firmware InformatiON o cccccooncncoconcnnccnoconcnnoncnononnnnonnnnnnnononnnnononrnnnnnrnnnnnnens 56 Table F15 PONNI 57 Table 1 16 USB Device Status ooocccccococcccccconococoncononononnonannnnnnnncnnnnnannnnononnnnnnnnnnnnnannss 57 Table 5 1 Languages Supported by the Client occccoccccoccncccnnccconnccnonnncnncncnonononos 105 Table 5 2 Keyboard Layouts Supported by the Client occccocccccccnccccnncccccncnoncnnnos 105 Table 6 1 RDP Capabilities
48. The interfaces are structured in a task oriented fashion intended to maximize accessibility and minimize the learning curve Additionally the web interface and OSD are organized as similarly as possible to reduce the total user learning curve Figure 1 1 shows an example of the host admin interface with seven regions highlighted e Log Out Allows an administrator to log out of the admin interface e PColP endpoint Displays PColP endpoint information o PCoIP Host Card o PCoIP Zero Client e Home Allows an administrator to navigate to the Home webpage e Drop down menus The five menus are Configuration Permissions Diagnostics Info and Upload e Webpage information Displays the title and summary of the current webpage Data field Shows editable and or displayed parameters that an administrator can configure from the current webpage inline help is displayed when appropriate e Apply Cancel Every webpage with editable parameters has an Apply button and a Cancel button o Selecting Apply will store the edited parameters in flash o Selecting Cancel will reset the edited parameters to the values currently stored in flash TER0606004 Issue 10 Mg B TERADICI PC over IP Administrative Interface User Manual Figure 1 1 Administrative Web Interface Host Driver Function Windows Internet Explorer MEA https 192 168 46 33 conf guration frost drivar e 4 IE 4 x Ye Favorites 13 E Suggested Stes 2 Web Sli
49. age occcccconcncccocccnconocccononcnnonnanononnnnonoos 31 Figure 1 14 Discovery Configuration Webpage ccccooccccccocconoconccnnnanoncononcnnononcnnonnanonoos 32 Figure 1 14 SNMP Configuration Webpage cccoocccnccccccnccncconoconcnnconanonnononcnnononnononnnnonnos 33 Figure 1 16 Session Configuration Webpage coooccccccocccncccoccncnnonononnanononnannnnnnoncnnonnanonos 34 Figure 1 17 Session Configuration Webpage RDP client Only ooccccccoccnnccoooo 34 Figure 1 18 Bandwidth Configuration Webpage ccccooccncccoccnnccnoconconacononononnonnnnononnanonoos 36 Figure 1 19 RDP Configuration Webpage ccccoocccccococcncococncoconcnnconannnnonannnnonannononannnnnss 37 Figure 1 20 Language Configuration Webpage occccccocccncccoconoconcnnnonanoncnnanonnononcnnonanonoos 39 Figure 1 21 OSD Configuration Webpage ooccccccocccncccoccncononononnnconcnnanonnononcnnnnnarononnnnnnnos 39 Figure 1 22 Image Configuration Webpage cccccocccncococcncononcnnonnnnnconanonnonancnnnnnanoncnnanonoss 40 Figure 1 23 Monitor Emulation Configuration Webpage oocccccocccncccoccnnononnnnononononnanonoos 41 Figure 1 23 Host Driver Function Configuration Webpage cccooncccccccccnccoccnnononnoncnnanonoss 41 Figure 1 25 Time Configuration Webpage occcccoocccccococcncononcnononcnnconanonnonancnnononnnnnnnanonnos 42 Figure 1 26 Password Configuration Webpage cccoooccncccoccoccconccnnnaconconononnnnnnnon
50. alf Duplex Overlay Section 3 3 Added Video Source Overlays Section 3 4 5 Nov 25 2008 Improved document wording and fixed errors Updated for Firmware Release 1 8 Adjusted formatting replaced bitmap graphics w GIFs to reduce file size May 14 2009 Updated for Firmware Release 2 1 Modified to note some PCoIP devices have password webpage and password protection disabled by default Updated to note some webpages are only available for Host or Portal Added Domain Name and FQDN parameter details in Section 1 6 2 Added description for Label webpage in Section 1 6 3 Added description for VMware View webpage in Section 1 6 5 Updated description Device Bandwidth Floor for Bandwidth webpage in Section 1 6 9 Updated figure for Image webpage in Section 1 6 13 Added description for Host Driver Function webpage in Section 1 6 15 Updated description removed Enable Audio Compression for Audio webpage in Section 1 8 5 Updated Section 2 OSD parameter descriptions to reflect changes described above Updated examples in Section 4 to reflect Firmware Release 2 0 Updated webpage figures to reflect Release 2 x Added information for the Authorized Password Reset OSD feature in Section 2 7 TERO606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual O Miscellaneous typo corrections and updates 7 Jun 15 2009 Updated for Firmware Release 2 2 Added description for enable display override in Section 2 3
51. arameters will not be updated until Apply is selected 1 6 2 Network The Network webpage allows an administrator to set the client and host network parameters Note The client Network parameters can also be configured using the OSD See Section 2 3 1 Network TER0606004 Issue 10 25 TERADICI PC over IP Administrative Interface User Manual Figure 1 8 Network Configuration Webpage Network Change the network settings for the device Enable DHCP IP Address Subnet Mask Gateway Primary DNS Server Secondary DNS Server Domain Name FQDN Ethernet Mode Auto Maximum MTU Size 1400 bytes 1 6 2 1 Enable DHCP When Enable DHCP is enabled the device will contact a DHCP server to be assigned an IP address subnet mask gateway IP address and DNS servers When Enable DHCP is disabled these parameters must be set manually When Enable DHCP is enabled the firmware requests domain name option 15 host name option 12 and Client FQDN option 81 1 6 2 2 IP Address The IP Address is the device s IP address If DHCP is disabled this field is required If DHCP is enabled this field is not editable This field must be a valid IP address if an invalid IP address is entered the web interface will prompt the administrator to correct it 1 6 2 3 Subnet Mask The Subnet Mask is the device s subnet mask If DHCP is disabled this field is required If DHCP
52. ary DNS IP address refer to Section 1 6 2 Secondary DNS Server Device s secondary DNS IP address refer to Section 1 6 2 1 6 1 3 Step 3 Session Step 3 Session allows the administrator to configure the session parameters Table 1 4 summarizes the host parameters and Table 1 5 shows the client parameters TER0606004 Issue 10 24 TERADICI PC over IP Administrative Interface User Manual Table 1 4 Step 3 Host Session Parameters Parameter Comments Accept Any Client Allows the host to accept any client for a PColP Session refer to Section 1 6 7 Client MAC Address Allows the administrator to specify the client MAC address for a PCoIP Session refer to Section 1 6 7 Table 1 5 Step 3 Client Session Parameters Parameter Comments Session Type Specifies the PColP protocol or RDP refer to Section 1 6 7 Identify Host by Specifies the host identify method refer to Section 1 6 7 Host IP Address Specifies the host IP address refer to Section 1 6 7 Host MAC Address Specifies the host MAC address refer to Section 1 6 7 Note When Host Discovery or connection management is configured by default on the client it is not possible to modify the client session parameters A message will be displayed on the Initial Setup Client webpage instead of the session parameters 1 6 1 4 Step 4 Apply Changes Step 4 Apply Changes allows the administrator to apply the parameter updates made in the steps above P
53. ating systems Note Enabling the 64 bit mode is not required for Linux 64 bit operating systems as Linux kernels should be compiled with latest PColP audio codec support 1 7 3 Power The Power webpage allows the administrator to configure the power off permissions of the client Figure 1 30 Power Permissions Webpage Power Configure power off permissions client only Client Power Button Soft and Hard Power off w Apply Cancel 1 7 3 1 Client Power Button The Client Power Button pull down menu allows the client power button functionality to be configured The options for the Client Power Button are e Power off not permitted e Soft Power off only e Hard Power off only e Soft and Hard Power off Note The Power webpage is only available on a client on the host it is unavailable 1 8 Diagnostics Menu The Diagnostics menu contains links to pages with run time information and functions that may be useful for troubleshooting The webpages in the Diagnostics menu are e Event Log e Session Control e Session Statistics e Host CPU host only e Audio client only e Display client only e PColP Processor Figure 1 31 Diagnostics Menu Navigation TER0606004 Issue 10 48 TERADICI PC over IP Administrative Interface User Manual 1 8 1 Event Log The Event Log webpage allows the administrator to view and clear event log messages from the host or client Note The client Event Log can also be viewed
54. ce Additionally the connection manager can locate an appropriate peer for the device to connect to and initiate the connection Connection management can greatly simplify the administration effort for a large complex system Note The Connection Management parameters can also be configured using the Webpage Administration Interface See Section 1 6 4 Connection Management Figure 2 8 Connection Management Configuration Network Label Connection Management Discovery Session ROP Language oso Reset Display Vmware View Configure the device for a managed connection Enable Connection Management Identify Connection Manager by Connection Manager IP Address Enable Event Log Notification Enable Diagnostic Log OK Cancel Apply 2 3 3 1 Enable Connection Management Refer to Section 1 6 4 1 Enable Connection Management 2 3 3 2 Identify Connection Manager By Refer to Section 1 6 4 2 Identify Connection Manager By 2 3 3 3 Enable Event Log Notification Refer to Section 1 6 4 3 Enable Event Log Notification 2 3 3 4 Enable Diagnostic Log Refer to Section 1 6 4 4 Enable Diagnostic Log 2 3 4 Discovery Tab The Discovery configuration tab allows the use of features that ease the discovery of clients in a PColP system TER0606004 Issue 10 66 TERADICI PC over IP Administrative Interface User Manual Note The Discovery parameters can also be co
55. ce Gallery E Host Driver Function fi D me Bager Safety Tools gt gt IPCoIPG Host Card Host Driver Function Enable or disable the host driver function Figure 1 2 shows an overview of the configuration webpages available in the admin interface TER0606004 Issue 10 15 TERADICI PC over IP Administrative Interface User Manual Figure 1 2 Administrative Web Interface Overview Log In Initial Setup Home Page Confauation lt gt Permission Network ao O Label Power C Connection Management VMware View C Discovery SNMP Bandwidth RDP C Note Language C C Client only H Host only OSD C Image C Monitor Emulation H Host Driver Function H Time Password Reset Paramters 1 1 Supported Web Browsers The webpage servers on the host and client have been tested and are compatible with the following web browsers e Firefox 1 5 2 0 and 3 0 e Internet Explorer 6 0 and 7 0 Other browsers may also be compatible We strongly recommend you install the CA root certificate in the browser you use see Section 1 3 1 Note A CA root certificate may be installed in the browser to avoid warning messages 1 2 Admin Interface IP Address To access the admin interface the administrator must browse to the IP address of the host or client The IP address used depends on how the IP addresses are determined within your IP network e Static I
56. corresponding parameter on the OSD as it is intended as an administrator only parameter TER0606004 Issue 10 40 TERADICI PC over IP Administrative Interface User Manual 1 6 14 Monitor Emulation The Monitor Emulation webpage allows the monitor emulation feature to be enabled and disabled This option is only available on a host on the client it is disabled and non editable Note Some PColP host devices do not require firmware monitor emulation and the Monitor Emulation webpage is not available Figure 1 22 Monitor Emulation Configuration Webpage Monitor Emulation With monitor emulation disabled the host will only respond to display data channel queries when in a session With monitor emulation enabled the host will always respond to display data channel queries This feature is applicable on the host only Enable Monitor Emulation on DVI 1 Enable Monitor Emulation on DVI 2 1 6 14 1 Enable Monitor Emulation When Enable Monitor Emulation is disabled the host will only respond to Display Data Channel DDC when in a PCoIP session When Enable Monitor Emulation is enabled the host will use emulated data for DDC queries regardless if in a PCoIP session of not Independent Enable Monitor Emulation fields are available for both monitor ports DVI1 and DVI2 1 6 15 Host Driver Function The Host Driver Function webpage allows the host driver function feature to be enabled and disabled Note The Host Driver Func
57. cs changes and each user would likely require peak network bandwidth at different times Figure 4 18 shows simplified bandwidth requirements for each user assuming they each had the full 100 Mbps available The figure shows that network demand for each user peaks only for short periods e g when opening closing windows scrolling a page etc The PCoIP system adapts quickly to available network bandwidth so we recommend keeping the system defaults However the following examples show how to adapt the default settings if your configuration requires it TER0606004 Issue 10 93 TERADICI PC over IP Administrative Interface User Manual Figure 4 18 Simplified User Bandwidth Requirements Assuming 100 Mbps User 1 BW Time User 2 BW Time User 3 BW Time User 4 BW Time 4 3 1 Configuring the Host Bandwidth Limit to 25 Mbps In this example the network will be configured to minimize packet loss Networks respond to congestion by dropping packets The PCoIP processor responds to dropped lost packets by reducing the amount of bandwidth it generates In most cases the PColP processor will conceal the packet loss to be imperceptible to the user However in some situations where bandwidth is low or network latency is high it might be preferable to eliminate congestion based packet loss by limiting the available bandwidth to each user In this example we limit each user s peak bandwidth to a hard limit of 25 Mbps i e the firmware wi
58. d for DHCP the IP address will be leased from the DHCP server For future configuration obtain the IP address from the DHCP server 12 Select the PColP Processor webpage from the Diagnostics menu Figure 4 11 Client PColP Processor Webpage PCoIP Processor Reset the PCoIP device view the time elapsed since boot Current Time Time Since Boot O Days 1 Hours 17 Minutes 41 Seconds Reset PCoIP Processor 13 Select the Reset button to reset the PColP processor 4 2 2 Configuring Host DHCP and SLP Discovery Configure the host for DHCP and SLP Discovery 1 Open the host admin interface by using an internet browser to open the host IP address e g https 192 168 1 222 TER0606004 Issue 10 90 TERADICI PC over IP Administrative Interface User Manual 2 Log in to the host admin interface using password if enabled 3 Select the Connection Management webpage from the Configuration menu Figure 4 12 Host Connection Management Configuration Connection Management Configure the device for a managed connection Enable Connection O Management Identify Connection Manager by Connection Manager IP Address IP address FQDN Enable Event Log Notification Enable Diagnostic Log 4 Ensure Enable Connection Management is not selected 5 Select the Discovery webpage from the Configuration menu Figure 4 13 Host Discovery Webpage Enable SLP Discovery Configuration Discovery Automatically discover other P
59. dd new button Figure 4 30 USB Permissions Example Add new Button USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol IEEE 1284 4 Printer Printer compatible bidirectional Unauthorized Devices Table is empty Add new 2 When the entry fields expand select D from the Add New drop down menu to authorize a device by its vendor product ID TER0606004 Issue 10 102 TERADICI PC over IP Administrative Interface User Manual Figure 4 31 USB Permissions Example Selecting the Class Entry Type USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol Remove Printer Printer re bidirectional Add new Class vw Device Class _ Sub Class Any Protocol Any Unauthorized Devices Table is empty Add new 3 Enter the USB device Vendor ID and Product ID into the corresponding fields Figure 4 32 USB Permissions Example Entering Vendor ID and Product ID USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol IEEE 1284 4 Printer Printer compatible Remove bidirecti
60. dor Product ID cccccccccnnnnnnnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 102 5 APPENDIX B CLIENT LANGUAGE AND KEYBOARD SUPPORT 105 6 APPENDIX C CLIENT RDP COMPATIBILITY rurnnnnnnrnnnnnnnnnnnnnnennnennnennnnnnnnnnunnn 108 TER0606004 Issue 10 Y a TERADICI PC over IP Administrative Interface User Manual Table of Figures Figure 1 1 Administrative Web Interface ooocccccnconcccocnncccnononoconnnnnonannnconannncnnnanonos 15 Figure 1 2 Administrative Web Interface Overview ooccccccoccncccnccnconoconconononnnnnanononnanonoos 16 FOUG 1 5 LOG VV GDN AOS ue ll ia 18 Figure 1 9 Home FIN Le 19 Figure 1 6 Configuration Menu Navigation ccccceccceseeeceeeeeeeeeeeeeeeeseeeeeeeseeeeessaeeeneas 21 Figure 1 6 Initial Setup Host Webpage cccooccccococcnnconoconcononcnnononcnconnoncononcnnonnnroncnnanonnss 22 Figure 1 7 Initial Setup Client Webpage ooccccccocccccococcnconononononconconanoncononcnnnnnarononnanenoos 23 Figure 1 9 Network Configuration Webpage cccooocccccccccncococnnoconcnnconononnonancnnononnononnanonoss 26 Figure 1 10 Label Configuration Webpage cccccocccncococcncononcnncnncononnanonnononcnnonnarononnanonnos 28 Figure 1 11 Connection Management Configuration Webpage IP Address 29 Figure 1 12 Connection Management Configuration Webpage FQDN oooccccccccoooo o 29 Figure 1 13 VMware View Configuration Webp
61. e Domain Name is used it will also be appended to the FQDN as outlined below 1 6 2 8 FQDN The FQDN is the Fully Qualified Domain Name for the host or client The default is pcoip host lt MAC gt or pcoip portal lt MAC gt where lt MAC gt is the host or client s MAC address If used the Domain Name will be appended e g pcoip host lt MAC gt domain local Note To use the FQDN feature a properly configured DNS server with DHCP option 81 must be available Note FQDN field is read only on the Network webpage 1 6 2 9 Ethernet Mode The Ethernet Mode field configures the Ethernet mode of the host or client The options are e Auto e 10 Mbps Full Duplex e 100 Mbps Full Duplex When the administrator chooses 10 Mbps Full Duplex or 100 Mbps Full Duplex and selects the Apply button the following warning is displayed Warning When Auto Negotiation is disabled on the PCoIP device it must also be disabled on the switch Additionally the PColP device and switch must be configured to use the same speed and duplex settings Different settings may result in a loss of network connectivity Are you sure you want to continue The administrator must select OK to change the parameter setting Note Administrators should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full Duplex when the other network equipment e g switch is also configured to operate at 10M Mbps Full Duplex or 100M Mbps Full Duplex
62. erface User Manual 2 4 4 1 Ping Settings Destination IP Address or FQDN to ping Interval Interval between ping packets Packet Size Size of ping packet 2 4 4 2 Packets Sent Number of ping packets sent Received Number of ping packets received 2 5 Information Window The Information window allows an administrator to access the Version tab containing information about the device Note The Version information can also be viewed using the Webpage Administration Interface See Section 1 9 1 Version Figure 2 21 Version Version View the hardware and firmware version information MAC Address 04 50 56 C0 00 08 Unique Identifier 04 50 56 C0 00 08 client 2 Serial Number Firmware Part Number FW010003 Hardware Version Firmware Version 2 3 Firmware Build ID y233 Firmware Build Date Oct 7 2009 15 28 16 PCoIP Processor Revision 1 0 Bootloader Version 2 1 Bootloader Build ID v163 Bootloader Build Date Aug 28 2008 16 56 13 2 5 1 1 VPD Information Refer to Section 2 5 1 11 9 1 1 VPD Information 2 5 1 2 Firmware Information Refer to Section 1 9 1 2 Firmware Information 2 5 1 3 PColP Processor Revision Refer to Section 1 9 1 3 PCoIP Processor Revision TER0606004 Issue 10 77 TERADICI PC over IP Administrative Interface User Manual 2 5 1 4 Bootloader Information Refer to Section 1 9 1 4 Bootloader Information 2 6 User Settings Window The User Settings w
63. es or powers off 4 2 3 Initiating SLP Discovery Session Start the SLP discovery session TER0606004 Issue 10 92 TERADICI PC over IP Administrative Interface User Manual 1 From the OSD select the Connect button to start discovering available hosts Figure 4 16 Connect Screen PP TERADICI 2 Select the desired host from the Discovered Hosts screen and select OK Figure 4 17 Discovered Hosts Screen Eun TERADICI Select from the following available hosts IP MAC 192 168 0 115 00 14 64 2D 03 F9 IP MAC 192 168 0 168 00 14 64 2D 04 01 IP MAC 192 168 0 185 00 14 64 2D 03 E6 IP MAC 192 168 0 101 00 1B 21 04 50 24 IP MAC 192 168 0 180 00 14 64 2D 02 02 IP MAC 192 168 100 104 00 0F 01 00 01 04 IP MAC 192 168 1 159 00 50 C2 73 70 31 IP MAC 192 168 0 171 00 14 64 2D 04 31 IP MAC 192 168 1 93 00 50 C2 73 70 53 IP MAC 192 168 1 60 00 50 C2 73 70 32 OK Cancel 0 1 2 2 4 5 6 7 8 9 3 When connected the Host PC is ready to use over PCoIP protocol 4 3 Bandwidth and Image Configuration Example This example outlines the steps for optimizing user experiences in an environment where bandwidth is constrained Here it is assumed that there are four task based workers web browsing simple word processing simple spreadsheet manipulation and small video windows that are to share one 100 Mbps switch Due to the nature of these tasks the users do not require heavy graphi
64. f the client e Section 3 discusses the user message Overlay Windows The Appendix contains e Appendix A Usage Examples e Appendix B Client Language and Keyboard Support e Appendix C Client RDP Compatibility This document is intended to give administrators and users a working understanding of a PColP system Note The admin interface and OSD configuration features are also available via connection brokers and the PColP Management Console However connection brokers and the PColP Management Console details are outside the scope of this document For more information on connection brokers contact connection broker vendors For more information on the PColP Management Console web based tool to manage multiple PCoIP endpoints refer to the PColP Management Console User Manual TER0812002 TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual 1 Administrative Web Interface The PColP Administrative Web Interface allows an administrator to interact with the device remotely using an Internet browser The host and client webpages have unique banners to easily identify each see Figure 1 1 for a host example and Figure 1 3 for a client example Users can connect or disconnect a session view diagnostics and configure user parameters Administrators can view and change configuration settings and user permissions upload data to the PColP device view session diagnostics information and view product information
65. gorithm increases the bandwidth used within seconds The Slow Start Algorithm allows a graceful session start up for low bandwidth scenarios e g WAN After initiating a PCoIP session users may temporarily notice low bandwidth video artifacts as the algorithm ramps up bandwidth use Note The Device Bandwidth Floor is applied immediately after selecting Apply 1 6 10 RDP The RDP webpage allows the administrator to configure device settings specific to the Remote Desktop Protocol RDP For information on the RDP client see Section 6 Appendix C Client RDP Compatibility Note This RDP webpage is only available on a client on the host it is not available Note The RDP parameters can also be configured using the OSD See Section 2 3 6 RDP Figure 1 18 RDP Configuration Webpage RDP Change the RDP specific configuration client only Resolution Native Resolution Y Bitdepth 16 Al bpp Terminal Server Port 3389 Audio Mode Play on client vi Enable Wallpaper Enable Themes 1 6 10 1 Resolution The Resolution is the RDP screen resolution setting Possible values are e Native Resolution TER0606004 Issue 10 37 TERADICI PC over IP Administrative Interface User Manual e 800x600 1024x768 1280x768 1280x1024 1440x900 1600x1200 1680x1050 e 1920x1080 e 1920x1200 1 6 10 2 Bit Depth The Bit Depth is the RDP session colour bit depth Possible values are e 8 bpp bits per pixel e 16 bpp e 24 bpp
66. ice Bandwidth Target field to enable no limit 5 Select the Apply button to accept the changes 6 Repeat for the other three users hosts The bandwidth limit and target are now set to 0 Mbps no limit for each user Due to the nature of the users tasks light graphics changes and peak network demand at different times it is expected that there will be little conflict for the full 100 Mbps bandwidth The users Share the bandwidth more effectively and have fewer situations where their images would have to be compromised to meet a bandwidth limit When there is congestion the firmware will automatically reduce the bandwidth limit using a bandwidth adaptation algorithm that strives for fairness on shared networks When the congestion clears the firmware will again open the bandwidth limit Figure 4 23 shows the total simplified bandwidth usage with no limit for the four users in this example This figure shows that the bandwidth is more efficiently shared compared to the case of setting a low maximum bandwidth limit as in Figure 4 20 In the unlimited case each PCoIP session has the opportunity to use up to 100 Mbps This provides the user with a more perception free experience Figure 4 23 Simplified User Bandwidth Requirements no limit All Users BW HA TER0606004 Issue 10 98 Time TERADICI PC over IP Administrative Interface User Manual 4 4 USB Permissions Example This example illustrates the use of the USB Permissi
67. ify Peer By 2 3 5 3 Enable Auto Reconnect Refer to Section 1 6 8 4 Enable Auto Reconnect 2 3 6 RDP Tab The RDP tab allows the administrator to configure settings specific to the Remote Desktop Protocol RDP For information on the RDP client see Section 6 Appendix C Client RDP Compatibility Note The RDP parameters can also be configured using the Webpage Administration Interface See Section 1 6 10 RDP TER0606004 Issue 10 68 _ TERADICI Figure 2 11 RDP Configuration PC over IP Administrative Interface User Manual E Network Label Connection Management Disc overy Session DP Language oso Reset Display vm ware View Change the RDP specific configuration Resolution Native Resolution Bitdepth 16 bpp Terminal Server Port 3389 Audio Mode Play on client Enable Wallpaper Enable Themes 2 3 6 1 Resolution Refer to Section 1 6 10 1 Resolution 2 3 6 2 Bit Depth Refer to Section 1 6 10 2 Bit Depth 2 3 6 3 Terminal Server Port OK Cance m d0pl Refer to Section 1 6 10 3 Terminal Server Port 2 3 6 4 Audio Mode Refer to Section 1 6 10 4 Audio Mode 2 3 6 5 Enable Wallpaper Refer to Section 1 6 10 5 Enable Wallpaper 2 3 6 6 Enable Themes Refer to Section 1 6 10 6 Enable Themes 2 3 Language Tab The Language field allows the administrator to configure the language of
68. indow allows the user to access window tabs that define the mouse and keyboard settings and the PCoIP protocol image quality The tabs in the User Settings menu are e Mouse e Keyboard e Image 2 6 1 Mouse Tab The Mouse tab allows a user to change the mouse cursor speed settings for the OSD and RDP sessions Note The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PColP session is active unless the Local Keyboard Host Driver function is being used see PColP Host Software User Guide for more information Note The Mouse tab has no corresponding menu in the Webpage Administration Interface of Section 1 Figure 2 22 Mouse Mouse Ke yboard Image Adjust the mouse cursor speed Mouse speed Cancel Mouse Speed The Mouse Speed field allows the client mouse cursor speed to be configured Note The Mouse Speed can also be configured via the PColP Host Software For more information on using the PCoIP Host Software refer to the PColP Host Software User Guide for more information TER0606004 Issue 10 78 TERADICI PC over IP Administrative Interface User Manual 2 6 2 Keyboard Tab The Keyboard tab allows a user to change the keyboard repeat settings for the OSD and RDP sessions Note The keyboard settings do not affect the keyboard settings when a PColP session is active unless the Local Keyboard Host Driver function is being used see PColP Host Software User Guide for more
69. into the host admin interface using password if enabled 3 Select the Firmware Upload webpage Browse button to browse to the firmware all file e g tera1x00_rel1 9 v175 all 4 Select the File Upload window Open button 5 Select the webpage Upload button 6 Select the webpage OK button on the warning window that reads Are you sure This will upload a new firmware image This operation may take a few minutes 7 Wait for the firmware upload to complete The following message appears when complete Success Flash successfully programmed You must reset the device for the changes to take effect 8 Select the Reset button 9 Select the OK button on the warning window that reads The PColP processor will reset on the next host system restart your changes will take effect then Are you sure you want to proceed 10 Repeat steps 2 through 7 on the client but do not restart the client 11 Restart the Host PC or Workstation 12 Reset the client 13 Start PColP Session 1 10 2 OSD Logo The OSD Logo webpage allows an image to be uploaded to the device This image is displayed on the connect window of the local GUI On Screen Display OSD logo Note This option is only available on a client Figure 1 44 OSD Logo Upload Webpage OSD Logo Upload Upload an OSD logo to be displayed on the local GUI client only The OSD logo must be a 24bpp bitmap that does not exceed 256 pixels by 64 pixels Any other images will
70. ion Webpage IP Address Connection Management Configure the device for a managed connection Enable Connection O Management Identify Connection Manager by Connection Manager IP Address IP address FQDN Enable Event Log Notification Enable Diagnostic Log Figure 1 11 Connection Management Configuration Webpage FQDN Connection Management Configure the device for a managed connection Enable Connection Management Identify Connection Manager by Connection Manager DNS Name O IP address FQDN Enable Event Log OD Notification Enable Diagnostic Log 1 6 4 1 Enable Connection Management If the Enable Connection Management option is enabled the device can be configured and controlled by an external connection manager TER0606004 Issue 10 29 Y a TERADICI PC over IP Administrative Interface User Manual 1 6 4 2 Identify Connection Manager By The Identify Connection Manager By selector allows the administrator to choose whether the connection manager is identified by IP address or by Fully Qualified Domain Name FQDN If connection management is disabled this field is not required and is not editable Table 1 6 shows the configuration parameters available when either method is chosen If an invalid IP address or DNS name is entered the web interface will prompt the administrator to correct it Table 1 6 Connection Manager Method IP address Connection Manager IP Address
71. knowledge of their locations in the network When enabled the host or client will attempt to download and use the DNS SRV record from the DNS server TER0606004 Issue 10 32 TERADICI PC over IP Administrative Interface User Manual Using a discovery mechanism can dramatically reduce configuration and maintenance effort for complex systems This discovery mechanism is independent of SLP Discovery Note The Enable DNS SRV option configures the discovery for connection brokers but does not effect the DNS SRV functionality for the PColP Management Console DNS SRV Discovery Delay The DNS SRV Discovery Delay configures amount of delay time in seconds between DNS SRV Discovery attempts for connection brokers and the PColP Management Console DNS SRV Discovery continues periodically until the device is successful in contacting a Connection Management Server Note Although the Enable DNS SRV option does not affect the DNS SRV functionality for the PColP Management Console the DNS SRV Discover Delay is used for the PColP Management Console as well If not installing DNS SRV records it is recommended to set the delay to the maximum value 9999 to minimize attempts by the host or client to contact the PColP Management Console 1 6 7 SNMP The SNMP webpage allows an administrator to enable or disable the host or client SNMP agent Note For more information on using the PColP SNMP Agent refer to Using SNMP with a PColP Device User Guide TER0
72. lays the host computer identity string if data is available 1 8 4 2 Current Power State The Current Power State field displays the current host power state 1 8 4 3 Change Power State The Change Power State pull down menu allows the administrator to change the host power state The options are e 55 Soft Off e 55 Hard Off Note This requires compatible host hardware architecture 1 8 4 4 Reset Host CPU The Reset Host CPU button allows reset of the host CPU Note This requires the host hardware to support remote resetting 1 8 5 Audio The Audio webpage allows the administrator to generate an audio test tone from the client Note The Audio webpage functionality is only available on a client when not in a PCoIP session on the host it is unavailable Figure 1 36 Audio Diagnostics Webpage Audio Generate an audio test tone client only TER0606004 Issue 10 53 TERADICI PC over IP Administrative Interface User Manual 1 8 5 1 Generate an audio test tone client only There are two buttons available The Start button starts the test tone and the Stop button stops the test tone 1 8 6 Display The Display webpage allows the administrator to display a test pattern on the client displays Note The Display webpage is only available on a client when not in a PColP session on the host it is unavailable Figure 1 37 Display Webpage Display Display a test pattern on the attached monitor client only
73. le to the client and host respectively TER0606004 Issue 10 21 TERADICI PC over IP Administrative Interface User Manual Figure 1 6 Initial Setup Host Webpage Initial Setup 1 1 Manual Configuration These settings must be configured before the device is used for the first time Step 1 Audio Enable HD Audio Note To enable audio please ensure that audio is also enabled on the Client Enable Microsoft or toes ea oser Windows Vista O Important If using Microsoft Windows Vista Windows 7 64 bit Edition Windows 7 64 bit Mode this feature must be enabled for audio to function correctly Step 2 Network Enable DHCP IP Address Subnet Mask Gateway Primary DNS Server Secondary DNS Server Step 3 Session Accept Any Client Client MAC Address E Step 4 Apply Changes TER0606004 Issue 10 22 TERADICI PC over IP Administrative Interface User Manual Figure 1 7 Initial Setup Client Webpage Initial Setup 1 1 Manual Configuration These settings must be configured before the device is used for the first time Step 1 Audio Enable HD Audio Note To enable audio please ensure that audio is also enabled on the Host Step 2 Network Enable DHCP IP Address Subnet Mask Gateway Primary DNS Server Secondary DNS Server Step 3 Session
74. ll not use more than 25 Mbps In addition we will set a target soft limit of 20 Mbps so that during periods of network congestion the bandwidth will be decreased rapidly to 20 Mbps and more slowly below 20 Mbps This will ensure that the available bandwidth is shared fairly if other network traffic further constrains the link Note For this example it is assumed that very little data is required from the client back to the host i e USB keyboard and mouse data and therefore the only the host bandwidth is limited To be complete the client bandwidth limit could also be configured 1 Open the host admin interface for the first user s host by using an internet browser to open the host IP address 2 Log in to the host admin interface using password if enabled 3 Select the Bandwidth webpage from the Configuration menu TER0606004 Issue 10 94 Pan TERADICI PC over IP Administrative Interface User Manual Figure 4 19 Host Bandwidth Limit Configuration 25 Mbps Bandwidth Configure the device bandwidth limit target and floor Device Bandwidth Limit kbps 0 no limit Device Bandwidth Target kbps 0 disabled Device Bandwidth Floor kbps 0 use default of 1000 kbps 4 Enter 25 in the Device Bandwidth Limited field 5 Enter 20 in the Device Bandwidth Target field 6 Select the Apply button to accept the changes 7 Repeat for the other three users hosts The bandwidth is now limited to 25 Mbps and targe
75. ll terminate any other administrative session in progress 1 4 2 Password The Password field allows the administrator to enter the aa to gain access to the admin interface webpage The default value is blank i e See Section 1 6 17 for information on changing the password 1 4 3 Idle Timeout The Idle Timeout field sets the administration idle timeout The options are e 1 minute e 5 minutes e 15 minutes e 30 minutes e Never TER0606004 Issue 10 18 Pan TERADICI PC over IP Administrative Interface User Manual 1 5 Homellnitial Setup Webpages When an administrator logs in the Home webpage is shown The Home webpage provides an overview of the status If configured in the firmware defaults the Initial Setup webpage is optionally used the first time an administrator logs in Afterwards the Home page is shown unless the firmware parameters reset see Section 1 6 18 Reset Parameters 1 5 1 Home The Home webpage provides a summary of the host or client It can be accessed at any time using the Home link at the top left section of the menu bar Figure 1 4 Home Page PCoIP Host Card PCoIP device status and statistics for the current session Round Trip Latency Min Avg Max Receive Bandwidth Min Avg Max The information fields shown on the Home webpage are summarized in Table 1 1 Note The Reset Statistics button see Section 1 8 3 7 also resets the statistics reported in the Home webpage TE
76. lows the administrator to specify the unauthorized USB devices for the host or client Two buttons allow customization of this black list The Add new button allows a new device or device group to be added to the list and the Remove button allows a device or device group to be removed from the list Selecting the Add new button allows USB unauthorization by Class or ID If ID is selected then this entry unauthorizes a USB device by Vendor ID and Product ID If Class is selected then this entry unauthorizes a USB device by Device Class Sub Class and Protocol Note USB authorizations are applied in the following priority order 1 Unauthorized Vendor ID Product ID highest priority 2 Authorized Vendor ID Product ID 3 Unauthorized Device Class Sub Class Protocol 4 Authorized Device Class Sub Class Protocol lowest priority TER0606004 Issue 10 46 TERADICI PC over IP Administrative Interface User Manual Table 1 9 summarizes the USB unauthorization entry types and the associated data fields Table 1 10 USB Device Unauthorization Entry Types Entry Required Hexadecimal Value Comments Type Fields Class Device 0 FF asterisk Drop down menu provides Class indicates any device human readable translations of class the known device classes Sub Class 0 FF asterisk Drop down menu provides indicates any device sub human readable translations of class the known device sub classes Protocol 0 FF asterisk Drop
77. meters Webpage Reset Reset all configuration and permission settings stored on the device Reset Parameters 1 6 18 1 Reset Parameters The Reset Parameters button resets all configuration and permissions to factory default values When this button is selected the web interface will prompt the administrator for confirmation to prevent accidental resets 1 7 Permissions Menu The Permissions menu contains links to pages that define the range of functionality exposed to the user The webpages in the Permissions menu are e USB e Audio e Power client only Figure 1 27 Permissions Menu Navigation Permissions TER0606004 Issue 10 44 TERADICI PC over IP Administrative Interface User Manual 1 7 1 USB The USB webpage allows the administrator to specify authorized and unauthorized USB devices The USB webpage is divided into two sections Authorized Devices white list and Unauthorized Devices black list Entries can define an authorized or unauthorized device or group of devices based on ID or Class Using wildcards or specifying any can reduce the number of entries needed to define all authorized or unauthorized devices See Section 4 4 USB Permissions Example in Appendix A Usage Examples for more details on USB configuration The USB webpage is available on the host and client but the host USB permissions have higher priority and will update the client USB permissions e f the host has any per
78. ministrator to reset the host or client 1 9 Info Menu The Info menu contains links to pages that show information about the device The webpages in the Info menu are e Version e Attached Devices Figure 1 39 Info Menu Navigation 1 9 1 Version The Version webpage allows the administrator to view hardware and firmware version information Note The client Version information can also be viewed using the OSD See Section 2 5 Information TER0606004 Issue 10 55 TERADICI PC over IP Administrative Interface User Manual Figure 1 40 Version Webpage Version View the hardware and firmware version information MAC Address 00 50 C2 73 70 40 Unique Identifier 00 50 C2 73 70 40 Serial Number 1064 Firmware Part Number FW010004 Hardware Version Slapshot Host Rev 2 0 Firmware Version 0 20 Firmware Build ID v120 Firmware Build Date Mar 20 2008 11 33 48 PCoIP Processor 1 0 Revision Bootloader Version 2 1 Bootloader Build 1D v112 Bootloader Build Date Mar 10 2008 16 22 51 1 9 1 1 VPD Information Vital Product Data VPD is information provisioned by the factory to uniquely identify each host or client Note The VPD information can also be viewed using the OSD See Section 2 5 1 1 VPD Information Table 1 11 VPD Information 1 9 1 2 Firmware Information The firmware information reflects the current firmware details Note The Firmware information can also be viewed using the OSD See Sectio
79. missions programmed authorized and or unauthorized then the permissions will be sent to the client If the client has any unauthorized devices they will be added to the host s unauthorized devices and the consolidated list will be used e f the host does not have any permissions programmed the clients permissions will be used The factory defaults have no USB permissions configured on the host The factory defaults for the client USB permissions are any any any i e all USB devices authorized Depending on the host implementation e g hardware PCoIP host or software PCoIP host the administrator can configure the USB permissions as required on the client and or host Warning The host USB permissions are only updated on the start of a PCoIP session Note It is strongly recommended to set the USB permissions on the host only Figure 1 28 USB Permissions Webpage USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol IEEE 1284 4 Printer Printer compatible bidirectional VID 1234 PID abcd Add new Unauthorized Devices Table is empty Add new 1 7 1 1 Authorized Devices The Authorized Devices section allows the administrator to specify the authorized USB devices for the host and client Two buttons allow customization of this white list The Add new button allows a
80. n 2 5 1 2 Firmware Information Table 1 12 Firmware Information Firmware Version Version of the current firmware Firmware Build ID Revision code of the current firmware Firmware Build Date Build date of the current firmware 1 9 1 3 PCoIP Processor Revision The PColP Processor Revision code reports the silicon revision of the PColP processor Revision B of the silicon is denoted by 1 0 TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual Note The PCoIP Processor Revision information can also be viewed using the OSD See Section 2 5 1 3 PColP Processor Revision 1 9 1 4 Bootloader Information The Bootloader information reflects the current firmware bootloader details Table 1 13 VPD Information Bootloader Version Version of the current bootloader Bootloader Build ID Revision code of the current bootloader Bootloader Build Date Build date of the current bootloader 1 9 2 Attached Devices The Attached Devices webpage reports the type and status of the Monitor and USB hardware currently attached to the client Figure 1 41 Attached Devices Webpage Attached Devices View presently connected monitors and USB dences Monitors Name VID PID Date Status SyncMaster Sah 86 47 200 Connected VAJZ PYLUDG 333438 WSL ADIC 33 2006 Connected USB Devices Name Sera WID PID Device Class rotor Status USE Multimedia EE Keyboard Connected USB Optical Mouse M60 Chole 00 00 Connected a i
81. nd floor Device Bandwidth Limit o kbps 0 no limit Device Bandwidth Target lo kbps 0 disabled Device Bandwidth Floor 0 kbps 0 use default of 1000 kbps 1 6 9 1 Device Bandwidth Limit The Device Bandwidth Limit parameter defines the maximum bandwidth peak for the PCoIP system The bandwidth setting on the host defines the bandwidth from the host to the client e g graphics data while the Bandwidth setting on the client side defines the bandwidth from the client to host e g USB data The usable range of the device bandwidth is 1 000 to 220 000 kbps The PCoIP processor will continue to use only the bandwidth required up to the Device Bandwidth Limit maximum The PColP processor will dynamically adjust the bandwidth in response to network congestion Setting the Device Bandwidth Limit to O configures the PCoIP processor to adjust the bandwidth depending on network congestion If there is no congestion there will be no limit on bandwidth i e the processor will use the maximum rate available We recommended setting the Device Bandwidth Limit to the limit of the network connected to the client and host See Section 4 3 Bandwidth and Image Configuration Example for an example on setting the Device Bandwidth Limit Note The Device Bandwidth Limit is applied immediately after selecting Apply 1 6 9 2 Device Bandwidth Target The Device Bandwidth Target parameter defines the soft limit on the network bandwidth
82. nection Server IP Address Port Leave blank for default SSL Use secure connection SSL Auto connect Always connect to this server at startup Unlock Cancel Apply 2 3 11 1 Enable VMware View Refer to Section 1 6 5 1Enable VMware View 2 3 11 2 Identify Connection Server by Refer to Section 1 6 5 2 Identify Connection Server by 2 3 11 3 Port Refer to Section 1 6 5 3 Port 2 3 11 4SSL Refer to Section 1 6 5 4 SSL 2 3 11 5Auto connect Refer to Section 1 6 5 5 Auto connect 2 4 Diagnostics Window The Diagnostics window allows the administrator to access window tabs with diagnostics concerning the client The tabs in the Diagnostics window are Event Log Session Statistics PColP Processor e Ping Each tab has a Close button to close the window TER0606004 Issue 10 73 TERADICI PC over IP Administrative Interface User Manual 2 4 1 Event Log Tab The Event Log tab allows the administrator to view and clear event log messages from the client Note The Event Log terse or verbose can also be initiated using the Webpage Administration Interface See Section 1 8 1 Event Log Figure 2 17 Event Log Event Log Session Statistics PColP Processor Ping View event log messages 52 906 gt Teradici Corporation c 2007 52 906 gt Normal reboot 52 906 gt Firmware version 0 18 52 906 gt Firmware Build ID w102 52 906 gt Firmware Build date Nov 22 2007 pl keg 02
83. new device or device group to be added to the list and the Remove button allows a device or device group to be removed from the list TER0606004 Issue 10 45 TERADICI PC over IP Administrative Interface User Manual Selecting the Add new button allows USB authorization by ID or Class If ID is selected then this entry authorizes a USB device by Vendor ID and Product ID If Class is selected then this entry authorizes a USB device by Device Class Sub Class and Protocol Note USB authorizations are applied in the following priority order 1 Unauthorized Vendor ID Product ID highest priority Authorized Vendor ID Product ID Unauthorized Device Class Sub Class Protocol gt p w Authorized Device Class Sub Class Protocol lowest priority Table 1 9 summarizes the USB authorization entry type and the associated data fields Table 1 9 USB Device Authorization Entry Types Entry Required Hexadecimal Value Comments Type Fields ggm Class Device 0 FF asterisk indicates Drop down menu provides Class any device class human readable translations of the known device classes Sub Class 0 FF asterisk indicates Drop down menu provides any device sub class human readable translations of the known device sub classes Protocol 0 FF asterisk indicates Drop down menu provides any protocol authorized human readable translations of the known protocols 1 7 1 2 Unauthorized Devices The Unauthorized Devices section al
84. nfigured using the Webpage Administration Interface See Section 1 6 6 Discovery Figure 2 9 Discovery Configuration Network Label o onnection Management Discovery Session ro ia Language o SD Reset Display Vmware View Automatically discover other PCoIP devices Enable Discovery Enable Host Discovery 2 3 4 1 Enable Discovery Refer to Section 1 6 6 1 SLP Discovery 2 3 4 2 Enable Host Discovery Refer to Section 1 6 6 1 SLP Discovery 2 3 5 Session Tab The Session tab allows an administrator to configure how the device connects to peer devices Note The Session parameters can also be configured using the Webpage Administration Interface See Section 1 6 8 Session TER0606004 Issue 10 67 TERADICI PC over IP Administrative Interface User Manual Figure 2 10 Session Configuration Network Label Connection Management Disc overy Session RDP Language oso Reset Display Vmware View Configure the connection to a peer device Session Type PColP Identify Peer by IP Address FQDN Peer IP Address 19211168 1 11 1 1100 Peer MAC Address 00 100 100 00 00 Enable Auto Reconnect O OK Cancel 2 3 5 1 Session Type Refer to Section 1 6 8 2 Session Type 2 3 5 2 Identify Peer By Refer to Section 1 6 8 3 Ident
85. ninnos 64 Figure 2 10 Label Configuration occcccconccnccccncnnononnnnonononconanonnonnnnnnnonaronnonnnrnnonnnrnnnnnannns 65 Figure 2 11 Connection Management Configuration cccceccccecseeeeeeeeeeeeeeeeeeeeaeeeeeeas 66 Figure 2 12 Discovery Configuration rrrrnrnnnrnnnnnnnnnnnnnnnnrnnnnennnnnnennnnnrennnnenennnnsnennnnsnsen 67 Figure 2 13 Session Configuration rrnnnrrnrnnnrrnnnnnrrrnnnnrevrnnnrrnnnnnrennnnnsenrnnesennnnsnennnnnnsen 68 Figure 2 14 RDP Comida ideario 69 Figure 2 15 Language Configuration ooccccccoccncocccnnconononcnnonnnnonnnnnnnonannnnnoncnnonenrnncnnaninoss 70 Figure 2 16 OSD Configuration asesin cion tail tb sedan 70 FOG EE ROSS iio NES 71 Figure 2 18 Enable Display Override Configuration cccoooncnncconncnconoconononcnnonnanononnanonoos 72 Figure 2 19 VMware View Configuration ooocccccoccnnccnccncononnnnononcnnnonanononnnnrnnnnaroncnnanonoss 73 ROUEN EVON LOO psss saeta Dieron te por sol 14 Figure 2 21 Session Statistics oooncccconnccnconoccnononnnnonnnnonconanonnnnnnnnnnonnnnnonancnnnnnnrnnnonaninnss 75 Figure 2 22 PColP Processor sesruro nann aa iaaa ei a 76 F UG 2 lo cat te A E 76 FOM EP N e SO E tie baediad 17 Figure 2 25 MOUSE ot cales 78 FIS 2 26 NEVDO ATA ETEN EE ENE bo 79 FIQUES 22 IMSS EEE Eiaa 80 Figure 2 28 Change Password cccooocnococonconccooconcconononononcnnonannnnnnnnnnnonnnrnnnnnannnnnnannnenunnaness 80 Figure 2 29 Authorized Password
86. nse agreement from Teradici the furnishing of this document does not give you any license to these patents trademarks copyrights or other intellectual property O 2010 Teradici Corporation All rights reserved Teradici PC over IP and PCoIP are registered trademarks of Teradici Corporation The names of actual companies and products mentioned herein may be the trademarks of their respective owners TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual Revision History January 15 2008 Initial release 2 April 7 2008 Augmented definitions see Definitions Section Updated for Firmware Release 0 19 e Updated PColP Processor Information description see Section 1 Figure 1 1 e Removed VLAN place holder from Network Configuration Webpage see Section 1 6 1 e Added Maximum MTU Size in Network web configuration see Section 1 6 2 10 e Added DNS SRV in Discovery web configuration see Section 1 6 6 2 e Updated Session web configuration ordering see Section 1 6 7 e Added Device Bandwidth Target to Bandwidth web configuration see Section 1 6 9 2 e Updated RDP web configuration see Section 1 6 9 3 e Added Maximum Initial Image Quality to Image web configuration see Section 1 6 13 2 e Added Time web configuration see Section 0 e Added Firmware Part Number in Version web information see Section 1 9 1 1 e Updated Firmware Upload build filename web information see Section 1 10
87. nt e Discovery e Session O RDP e Language e OSD e Reset e Display e VMware View TER0606004 Issue 10 63 TERADICI PC over IP Administrative Interface User Manual Each tab has OK Cancel and Apply buttons that allow the administrator to accept or cancel the setting changes made on the tab Note Some PCoIP devices have password protection disabled and do not require a password to login into the administration webpages or access the OSD parameters Password protection for the Log In page and OSD can be enabled through PColP Management Console 2 3 1 Network Tab The Network tab allows an administrator to set the client network parameters Note The Network parameters can also be configured using the Webpage Administration Interface See Section 1 6 2 Network Figure 2 6 Network Configuration Change the network settings for the device Enable DHCP IP Address Subnet Mask Gateway Primary DNS Server Secondary DNS Server Domain Name FQDN Ethernet Mode Cancel 2 3 1 1 Enable DHCP Refer to Section 1 6 2 1 Enable DHCP 2 3 1 2 IP Address Refer to Section 1 6 2 2 IP Address 2 3 1 3 Subnet Mask Refer to Section 1 6 2 3 Subnet Mask 2 3 1 4 Gateway Refer to Section 1 6 2 4 Gateway 2 3 1 5 Primary DNS Server Refer to Section 1 6 2 5 Primary DNS Server TER0606004 Issue 10 64 Y a TERADICI PC over IP Administrative Interface User Man
88. onal Add new ID v Vendor ID 1234 Product ID abcd Unauthorized Devices Table is empty 4 Select Apply to save the changes to flash and complete the configuration TER0606004 Issue 10 103 TERADICI PC over IP Administrative Interface User Manual Figure 4 33 USB Permissions Example Vendor ID and Product ID Authorization USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol Remove IEEE 1284 4 compatible Remove bidirectional Printer Printer VID 1234 PID abcd Remove Unauthorized Devices Table is empty Add new TER0606004 Issue 10 104 TERADICI PC over IP Administrative Interface User Manual 5 Appendix B Client Language and Keyboard Support The client firmware can support various languages and keyboard layouts Information concerning configuring the language and keyboard layout can be found in Section 1 6 11 Language for the web interface and Section 2 3 7 Language for the OSD Table 5 1 lists supported languages and Table 5 2 lists supported keyboards layouts defaults are noted Table 5 1 Languages Supported by the Client Table 5 2 Keyboard Layouts Supported by the Client TER0606004 Issue 10 Y a TERADICI TER0606004 Issue 10 TERADICG _ PC over IP Administrative Interface User Manual Administrative Interface User Manual me
89. onnnnonoos 43 Figure 1 27 Reset Parameters Webpage occcooccccoccccconcncconcnnnncnnnnncnonnnnnnnnnncnnnrnnonarnnnnannss 44 Figure 1 28 Permissions Menu Navigati0N ccccoocccconcnccconccnncncnnnnnonnnononarnnnnnrnnnnannnnnnnnos 44 Figure 1 29 USB Permissions Webpage ccccoocccccccccnconoconcononcnnonnnnononnncnnononnnnnnnaroncnnaninnos 45 Figure 1 30 Audio Permissions Webpage cccooccccoocncconcncconcncnnccnnoncncnnnnnnoncnnnnnrnnnnnrnnnnnnnos 47 Figure 1 31 Power Permissions Webpage ccoocccccocccccncccconcononccnnnncnononcnononcnonnncnonnnnnnnannos 48 Figure 1 32 Diagnostics Menu Navigati0ON occcoocccconcnccnoncconcncnnnnncnnnnnonncnnnnncnnnnarnnnnnnnos 48 Figure 1 33 Event Log Webpage rrrnnnnnnnnnvnnnnnernnnnernnnnvnnnnnnnnnrnnnnnennnnnennnnnsnnnnsnnnnnennnnnere 49 Figure 1 34 Session Control Webpage ccccooccccccoccnnconoconcnnnconononcnnconanonnononcnnonennononnanonoss 50 Figure 1 35 Session Statistics VWebpage oooccccconccncoconcnconoonnononcononnanonnononcnnnnnnrononnanonnos 51 Figure 1 36 Host CPU Webpage coooccccccoccncccoccnnccnoconconnnonononcnnonnnnonnnnnncnnonnncnnnnnnroncnnaninnss 53 Figure 1 37 Audio Diagnostics Webpage ccooccccoocccconcncconcnconccnonncnnnnnonnnnrnnnnaronnnarnnnnannos 53 TERO606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual Figure 1 38 Display Webpage ccccccccssececesececeseesenecenaseceeaseeeseeeesaeeeseueeeeserensneeens
90. ons webpage It shows how an administrator can use the human readable drop down menus to authorize a specific class of IEEE compatible bidirectional USB printers and a specific vendor product ID The following sections outline the steps to authorize a USB device by Class or by Device ID The example assumes that the systems already has Human Interface Devices any Sub Class Any Protocol already authorized Warning As the host is the master for USB permissions the USB permissions are applied with different priorities on the host vs client Depending on the deployment hardware PColP host vs software PCoIP host configuring the client USB permissions may or may not have advantages Refer to Section 1 7 1 for more information on USB permission priorities 4 4 1 Authorizing USB Device By Class 1 In the Authorization section select Add new button Figure 4 24 USB Permissions Example Add new Button USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol Add new Unauthorized Devices Table is empty 2 When the entry fields expand select Class from the Add New drop down menu to authorize a class of devices TER0606004 Issue 10 99 am TERADICI PC over IP Administrative Interface User Manual Figure 4 25 USB Permissions Example Selecting the Class Entry Type USB Configure the
91. or use with a VMware View Connection Server Note To enable the VMware View feature the Enable Connection Management checkbox on the Connection Management webpage see Section 1 6 4 1 must be unchecked 1 6 5 2 Identify Connection Server by The Identify Connection Server By selector allows the administrator to choose whether the connection manager is identified by IP address or by Fully Qualified Domain Name FQDN If VMware View is disabled this field is not required and is not editable 1 6 5 3 Port The Port parameter allows the administrator to specify the port used to communicate to the VMware View Connection Server 1 6 5 4 SSL The SSL parameter allows the administrator to specify SSL to communicate with the VMware View Connection Server The SSL parameter allows the administrator to specify whether or not the client communicates with the VMware View Connection Server over a secure connection using SSL 1 6 5 5 Auto connect The Auto Connect parameter allows the administrator to specify that the client automatically always connects with the VMware View Connection Server at startup TER0606004 Issue 10 31 TERADICI PC over IP Administrative Interface User Manual 1 6 6 Discovery The Discovery configuration webpage allows the use of features that ease the discovery of hosts and clients in a PCoIP system Note The client Discovery parameters can also be configured using the OSD See Section 2 3 4 Discovery Figure
92. ot up Figure 2 2 shows the red X over the network icon when the network isn t ready e 10 61 ng B TERADICI PC over IP Administrative Interface User Manual Figure 2 2 Network Not Ready detail Figure 2 3 shows the network icon when ready Figure 2 3 Network Ready detail 2 1 1 Connect Button Selecting the Connect button initiates a PColP session or RDP session depending on the session settings While the PColP connection is pending the OSD local GUI will display a Connection Pending message When the connection is established the OSD local GUI will disappear and be replaced with the session image Figure 2 4 OSD Connect Screen Connecting y e TERADICI 2 2 OSD Options Menu Selecting the Options menu will produce a list of selections The OSD Options menu contains e Configuration TER0606004 Issue 10 62 AT TERADICI PC over IP Administrative Interface User Manual Diagnostics Information User Settings e Password Selecting one of the selections will produce a settings window Figure 2 5 OSD Options Menu Configuration Diagnostics Information User Settings Password a TERADICI 2 3 Configuration Window The Configuration window allows the administrator to access window tabs with settings that define how the client operates and interacts with its environment The tabs in the Configuration window are e Network e Label e Connection Manageme
93. rds see Section 5 TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual Contents REVISION HISTORY eden 2 GENENE 5 TABLE OF FIGURES een ee ero da a ee ne ene rr eee ene eee 8 TABLE S aro 11 DEFINITIONS 2 12 INTRODUC HON nana 13 1 ADMINISTRATIVE WEB INTERFACE uennnnnrnnnnnnnnnnnnennnnnnnnnnnnnnnnennnnnnnnnennnnnnennunnne 14 LT Supported Web Browsers ici 16 L2 cl AAA no NEENA RESA EEE AEE EAEE AEAEE 16 L Admin eree SECU rer 17 L341 stalim Me CA Root C erica sail iconoclasta 17 EA Log Morsa rada NN 18 A ee e O OE e 18 7 TN 18 gt gt ITM 18 15 Home mal Setup W Cp ates eissssssccesssoseceseserssessstcieresadsdesocceseseuenesasasdiievaseustocussuesscurbases sateetessapuuebadesesteesesereks 19 DE e O Bi RU ate yous O PS E UE RE A 19 La NNN 20 16 Corbin Mentira ii ie 20 E NNN 21 02 NNN 25 EN 28 164 Go 29 KOS MV 30 DANN 32 A RE SER TE EN 33 A nn A E E E 33 EEE 50000008 ERE EE EE ee eee 36 OAO O PP UE o E A 37 LE EN ess e UA q tee eeeaesussesqnes citeannent nese 38 A O A E O O o NER e ER 39 I AA E 40 16 14 Monitor Emulation radar ere 4 L613 Host Driver PUC Iver 41 Le Tver 42 IL PN 43 VES A E O E E E E E 44 TER0606004 Issue 10 TERADICI PC over IP Administrative Interface User Manual 1 7 Permissions Mas 44 El TN 45 LL Ai 47 LP 48 DNM 48 REG A EE ERE REE ERE A EE E 49 ABS nn E E E AA E E 49 ES SNL 50 Le He 52 ES NNN 53 LSO DN 54 POPPE 54 TN 55 LITE Ver n
94. reen when opening a session Encryption Security Layer Windows Server 2003 Server RDP Security Layer gt supported 2008 Negotiate gt supported Encryption Levels Low gt supported Client Compatible gt supported High gt supported FIPS Compliant gt not supported Network Level Authentication Not supported Vista TER0606004 Issue 10
95. s 0 cccssseeeeeseeeeeees 96 Client Minimum Image Quality Configuration ccccooccccococcnnononcnnconanonoss 97 Host Bandwidth Limit Configuration 0 Mbps no limit oooooooo 98 Simplified User Bandwidth Requirements no limit oocoocooo 98 USB Permissions Example Add new ButtON cccoccccccccnccoccncoccncnoncncnononos 99 USB Permissions Example Selecting the Class Entry Type 100 USB Permissions Example Selecting the Device Class oocccccnccccnnncc 100 USB Permissions Example Selecting the Sub ClaSS ooccccconccnccconcncnno 101 USB Permissions Example Selecting the Protocol oooccccoooccococo 101 USB Permissions Example Class Authorization ccoocccccccnncccnncconnnnnos 102 USB Permissions Example Add new Button ooccccoccnccccncconcncconononos 102 USB Permissions Example Selecting the Class Entry Type 103 USB Permissions Example Entering Vendor ID and Product ID 103 USB Permissions Example Vendor ID and Product ID Authorization 104 10 Y a TERADICI Tables PC over IP Administrative Interface User Manual Table 1 1 Home Webpage Parameters rrnrnrnnnnrnnnnnnnnnnrnnnnnrnnnnnennnnrennnnrnnnnnsnnnnnennnnennnre 20 Table 1 2 Step 1 Audio Parameters ccoccccoccccocnccocnconcnnonnnnnonnononconcnnonnnnnnnnononcnnrnconnnnnnos 24
96. s enabled the host will accept connections from any client If this option is disabled the administrator must specify the peer MAC address Note This option is only available on a host on the client it is disabled and non editable TER0606004 Issue 10 34 TERADICI PC over IP Administrative Interface User Manual 1 6 8 2 Session Type The administrator can choose a PColP session or an RDP session For information on the RDP client see Section 6 Appendix C Client RDP Compatibility Note This option is only available on a client on the host it is disabled and non editable 1 6 8 3 Identify Peer By The Identify Peer By selector allows the administrator to choose whether the peer device is identified by IP and MAC address or by Fully Qualified Domain Name FQDN If Accept Any Peer is enabled these fields are not required and are not editable Table 1 7 shows the peer identify parameters available when either method is chosen If an invalid IP address or DNS name is entered the web interface will prompt the administrator to correct it Table 1 7 Peer Identify Methods Peer Identify Data Fields Comment Method Peer IP MAC Peer IP Address PColP client or RDP client Peer MAC Address PColP client Peer FQDN Peer DNS Name PColP client or RDP client DO Peer MAC Address PCoIP client 1 6 8 4 Enable Auto Reconnect The Enable Auto Reconnect option allows the client to automatically reconnect with the last connected host when a ses
97. ser Decreasing the Maximum Initial Image Quality from the default setting of 90 can reduce the amount of bandwidth required per user while maintaining a minimum limit on the user experience Note This example uses the Administration Web Interface for configuring the client for Minimum Image Quality and Maximum Initial Image Quality The OSD may also be used to configure the client See Section 2 On Screen Display OSD for the corresponding OSD functionality The Maximum Initial Image Quality does not have a corresponding TER0606004 Issue 10 96 TERADICI PC over IP Administrative Interface User Manual parameter on the OSD it is intended as an administrator only parameter due to the impact on network traffic 1 Open the client admin interface for the first user s client by using an internet browser to open the client IP address 2 Log in to the client admin interface using password if enabled 3 Select the Image webpage from the Configuration menu Figure 4 21 Client Minimum Image Quality Configuration Image Adjust the image quality A lower minimum image quality will allow a higher frame rate when network bandwidth is limited client only Minimum Image Quality Reduced Perception Free Maximum Initial Image Quality Reduced Perception Free J Slide the Minimum Image Quality slider to the right 4 5 Slide the Maximum Initial Image Quality slider to the left 6 Select the Apply button to accept the changes 7
98. shown in Figure 3 2 Figure 3 2 USB Device Not Authorized Overlay gt USB device not authorized The overlay will be displayed for approximately 5 seconds 3 3 USB Over Current Notice Overlay If USD devices connected to the client are beyond the current handling for the USB ports an overlay with the message USB over current notice is displayed An example is shown in Figure 3 3 Figure 3 3 USB Over Current Notice Overlay a USB over current notice TER0606004 Issue 10 82 TERADICI PC over IP Administrative Interface User Manual The overlay will be displayed until USB devices are removed to meet the current handling of the USB ports 3 4 Half Duplex Overlay PCoIP Technology is not compatible with Half Duplex network connections When a half duplex connection is detected an overlay with the message Half duplex network connection is displayed An example is shown in Figure 3 4 Figure 3 4 Half Duplex Overlay Half duplex network FP connection The overlay will be displayed for the first 30 seconds of the session Refer to Section 1 6 2 for more information on network configuration 3 5 Video Source Overlays Improper connection of the host video source is denoted by two possible overlays When no video source is connected to the host an overlay with the message No source signal is displayed This helps the user debug a situation where the host does not have video source connected or the Host
99. sion is lost Note This option is only available on a client on the host it is disabled and non editable 1 6 8 5 Enable AES 128 GCM The Enable AES 128 GCM option configures AES 128 GCM encryption for the host or client AES 128 GCM is a encryption method implemented in the TERA1x00 processor that allows best performance between hardware endpoints Note The enabled encryption must match on the host and client for a session to be established If both modes are enabled the firmware will select AES 128 GCM for the PCoIP session 1 6 8 6 Enable SALSA20 256 Round12 The Enable SALSA20 256 Round12 option configures SALSA20 256 Round12 encryption for the host or client SALSA20 256 Round12 is a lighter encryption method implemented in firmware that may offer improved performance when connecting to VMware View 4 when there is more than about 5 Mbps available on the network SeeTERO904005 Using PCoIP Zero Clients with VMware View 4 User Guide for more information Note The enabled encryption must match on the host and client for a session to be established If both modes are enabled the firmware will select AES 128 GCM for the PCoIP session TER0606004 Issue 10 35 TERADICI PC over IP Administrative Interface User Manual 1 6 9 Bandwidth The Bandwidth webpage allows the device bandwidth to be controlled for PColP Sessions Figure 1 17 Bandwidth Configuration Webpage Bandwidth Configure the device bandwidth limit target a
100. ssword if enabled 3 Select the Connection Management webpage from the Configuration menu Figure 4 5 Host Connection Management Peer to Peer Configuration Connection Management Configure the device for a managed connection Enable Connection O Management Identify Connection Manager by Connection Manager IP Address IP address FQDN Enable Event Log Notification Enable Diagnostic Log 4 Ensure Enable Connection Management is not selected 5 Select the Session webpage from the Configuration menu TER0606004 Issue 10 86 TERADICI PC over IP Administrative Interface User Manual Figure 4 6 Host Session Webpage Peer to Peer Configuration Session Configure the connection to a peer device Accept Any Peer O host only Session Type client only Identify Peer by IP address FODN Peer IP Address Peer MAC Address oo 1c 59 oo os DE Enable Auto Reconnect client only Enable AES 128 GCM Enable Salsa20 256 El Round1 6 Ensure Accept Any Peer is not selected so that other clients cannot start a PCoIP session with the host 7 Enter the client MAC address in Peer MAC Address field e g 00 1C 59 00 05 0E 8 Select the Apply button to accept the changes 4 1 3 Initiating the Peer to Peer Session Start the peer to peer session 1 From the OSD select the Connect button to start the PColP session TER0606004 Issue 10 87 AT TERADICI PC over IP Administra
101. tage of the usage characteristics of the group The characteristics in this example are similar to many actual usage groups Here the Device Bandwidth Limit and Device Bandwidth Target are configured to 0 no limit to allow more effective bandwidth sharing The firmware alleviates bandwidth congestion by implementing a TER0606004 Issue 10 97 TERADICI PC over IP Administrative Interface User Manual bandwidth adaptation algorithm that strives for fairness on shared networks The firmware will use the bandwidth as determined by the Ethernet physical layer device Note Here it is assumed that very little data is required from the client back to the host i e USB keyboard and mouse data and therefore the only the host bandwidth is limited To be complete the client bandwidth limit could also be configured Open the host admin interface for the first user s host by using an Internet browser to open the host IP address 1 Log in to the host admin interface using password if enabled 2 Select the Bandwidth webpage from the Configuration menu Figure 4 22 Host Bandwidth Limit Configuration 0 Mbps no limit Bandwidth Configure the device bandwidth limit target and floor Device Bandwidth Limit o kbps 0 no limit Device Bandwidth Target lo kbps 0 disabled Device Bandwidth Floor 0 kbps 0 use default of 1000 kbps Enter 0 in the Device Bandwidth Limited field to enable no limit 3 4 Enter 0 in the Dev
102. ted 7 Select the Session webpage from the Configuration menu Figure 4 3 Client Session Webpage Peer to Peer Configuration Session Configure the connection to a peer device Accept Any Peer host only Session Type client only Identify Peer by IP address FQDN Peer IP Address 192 168 a Peer MAC Address oo 1al en oal joo Enable Auto Reconnect O client only Enable AES 128 GCM Enable Salsa20 256 O Round12 8 In the Identify Peer by field select IP address 9 Enter the host IP address in Peer IP Address field e g 192 168 50 107 10 Enter the host MAC address in Peer MAC Address field e g 00 1C 8A 03 00 CA 11 Select the Apply button to accept the changes 12 Select the PColP Processor webpage from the Diagnostics menu TER0606004 Issue 10 85 IT TERADICI PC over IP Administrative Interface User Manual Figure 4 4 Client PColP Processor Webpage Peer to Peer Configuration PCoIP Processor Reset the PCoIP device view the time elapsed since boot Current Time Time Since Boot O Days 1 Hours 17 Minutes 41 Seconds Reset PCoIP Processor 13 Select the Reset button to reset the PColP processor 4 1 2 Configuring the Host Peer to Peer Operation Configure the host for peer to peer direct connection 1 Open the host admin interface by using an internet browser to open the host IP address e g https 192 168 50 107 2 Log in to the host admin interface using pa
103. ted to 20 Mbps for each user Figure 4 20 shows simplified bandwidth usage with the limit for each user now configured for 25 Mbps This figure shows that all users are limited to 25 Mbps and do not have access to more bandwidth when required It also shows that even when the usage is totaled the total switch bandwidth 100 Mbps is never fully used Also note that since there is no congestion there is no requirement to reduce the bandwidth to the targeted 20 Mbps or lower TER0606004 Issue 10 95 TERADICI PC over IP Administrative Interface User Manual Figure 4 20 Simplified User Bandwidth Requirements 25 Mbps User 1 BW Time User 2 BW Time User 3 BW Time User 4 BW Time All Users BW Time 4 3 2 Configuring Image Properties In the above section the bandwidth was limited to 25 Mbps with a bandwidth target of 20 Mbps Depending on the usage it is possible that users may occasionally require more than that bandwidth limit to fully render their display information at maximum quality and full frame rate The PCoIP system gives two controls over imaging quality that can optimize the user experience in environments where bandwidth is constrained For users who prefer higher image quality than what the PCoIP protocol balanced quality frame rate algorithm provides increasing the client Minimum Image Quality setting may be beneficial The Maximum Initial Image Quality setting can change the peak bandwidth required by any u
104. terface Device Any Sub Class Any Protocol Add new Class v Device Class 07 Printer Sub Class Protocol Unauthorized Devices Table is empty 5 Select the desired IEEE 1284 4 compatible bidirectional protocol from the Protocol drop down menu Figure 4 28 USB Permissions Example Selecting the Protocol USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol Add new Class vw Device Class 07 Printer Sub Class 01 Printer Protocol Any Any Reserved Undefined Unidirectional Unauthorized Devices Table Bidirectional IEEE 1284 4 compatible bidirectional Vendor Specific Add 6 Select Apply to save the changes to flash and complete the configuration TER0606004 Issue 10 101 TERADICI PC over IP Administrative Interface User Manual Figure 4 29 USB Permissions Example Class Authorization USB Configure the USB permissions table The USB permissions table has been modified Click Apply to save your changes Authorized Devices Human Interface Device Any Sub Class Any Protocol IEEE 1284 4 Printer Printer compatible bidirectional Unauthorized Devices Table is empty Add new 4 4 2 Authorizing USB Device By Vendor Product ID 1 In the Authorization section select the A
105. the OSD Note The Language parameters can also be configured using the Webpage Administration Interface See Section 1 6 11 Language TER0606004 Issue 10 69 TERADICI PC over IP Administrative Interface User Manual Figure 2 12 Language Configuration Configuration Select a language for the user interface Language English 7 Keyboard Layout USA ISO 8859 1 y 2 3 7 1 Language Refer to Section 1 6 11 1 Language 2 3 7 2 Keyboard Layout Refer to Seciton 1 6 11 2 Keyboard Layout 2 3 8 OSD Tab The OSD tab allows the administrator to modify the On Screen Display OSD parameters Note The OSD parameters can also be configured using the Webpage Administration Interface See Section 1 6 12 OSD Figure 2 13 OSD Configuration Configuration Network Label Connection Management Discovery session RDP Language OSD Reset Display Vmware View Change the settings of the On Screen Display Screen Saver Timeout 300 Seconds 0 disabled OK Cancel Apply TER0606004 Issue 10 70 TERADICI PC over IP Administrative Interface User Manual 2 3 8 1 Screen Saver Timeout Refer to Section 1 6 12 1 Screen Saver Timeout 2 3 9 Reset Tab The Reset tab allows the administrator to reset all the configurable parameters stored in flash Note The Reset can also be initiated using the Webpage Administration Interface See Section 1 6 18 Reset Parameters
106. tion 5 Appendix B Client Language and Keyboard Support for supported keyboard layouts 1 6 12 OSD The OSD webpage allows the administrator to modify the On Screen Display OSD parameters Note This OSD webpage is only available on a client on the host it is unavailable Note The OSD parameters can also be configured using the OSD See Section 2 3 8 OSD Figure 1 20 OSD Configuration Webpage On Screen Display Change the settings of the On Screen Display client only Screen Saver Timeout 300 Seconds 0 disabled 1 6 12 1 Screen Saver Timeout The Screen Saver Timeout field allows the administrator to configure the screen saver timeout before the client will put the attached displays into low power mode The timeout can be configured in seconds up to 9999 seconds A setting of 0 seconds disables the screen saver TER0606004 Issue 10 39 TERADICI PC over IP Administrative Interface User Manual 1 6 13 Image The Image webpage allows the administrator to adjust the image graphics quality of the PCoIP session Note This Image webpage is only available on a client on the host it is unavailable Figure 1 21 Image Configuration Webpage Image Adjust the image quality A lower minimum image quality will allow a higher frame rate when network bandwidth is limited client only Minimum Image Quality Reduced Perception Free J Maximum Initial Image Quality Reduced Perception Free 1 6 13 1
107. tion webpage is only available on a host on the client it is unavailable Figure 1 23 Host Driver Function Configuration Webpage Host Driver Function Enable or disable the host driver function Enable Host Driver Function E 1 6 15 1 Enable Host Driver Function The Enable Host Driver Function check box enables a PCoIP Host Driver function to allow enhanced features including TERO606004 Issue 10 41 TERADICI PC over IP Administrative Interface User Manual e Host PC lock when session is terminated e Local cursor and keyboard e Specify network interface for Wake on LAN function e View host and client network parameters e View session statistics For more information on enabling installing and using the PCoIP Host Software features refer to the PColP Host Software User Guide 1 6 16 Time The Time webpage configures the Network Time Protocol NTP settings to allow the event logs see Section 1 8 1 Event Log of the host and client to be time stamped based on NTP time Figure 1 24 Time Configuration Webpage Time Change the local time configuration Current time Enable NTP Identify NTP Host by IP address FQDN NTP Host IP Address NTP Host Port NTP Query Interval Time Zone Enable Daylight Saving Time 1 6 16 1 Current Time The Current time field displays the time based on the NTP 1 6 16 2 Enable NTP The Enable NTP field allows the administrator to enable and disable the NTP feat
108. tive Interface User Manual Figure 4 7 Peer to Peer Connect Screen Options y Qe TERADICI 2 When connected the Host computer is ready to use over PCoIP protocol 4 2 DHCP and Enable Host Discovery Example This example covers configuring the client and host for use with a DHCP server and the Host Discovery feature without the use of a Connection Management Server The following starting IP addresses are used for this example e Client IP Address 192 168 0 111 e Host TP Address 192 168 1 222 Note To configure for DHCP and Host Discovery the administrator must know the IP address of the client and host regardless of whether it is set statically or dynamically 4 2 1 Configuring Client DHCP and SLP Discovery Note Although this example uses the Administration Web Interface for configuring the client for DHCP and Host Discovery operation the OSD may also be used to configure the client See Section 2 On Screen Display OSD for the corresponding OSD functionality Configure the client for DHCP and SLP Discovery 1 Open the client admin interface by using an internet browser to open the client IP address e g https 192 168 0 111 2 Log in to the client admin interface with password if enabled 3 Select the Connection Management webpage from the Configuration menu TER0606004 Issue 10 88 TERADICI PC over IP Administrative Interface User Manual Figure 4 8 Client Connection Management Configuration
109. ual 2 3 1 6 Secondary DNS Server 2 3 1 7 2 3 1 8 2 3 1 9 Refer to Section 1 6 2 6 Secondary DNS Server Domain Name Refer to Section 1 6 2 7Domain Name FQDN Refer to Section 1 6 2 8FQDN Ethernet Mode Refer to Section 1 6 2 9Ethernet Mode 2 3 2 Label Tab 2 3 2 1 2 3 2 2 2 3 2 3 The Label tab allows an administrator to add custom information for the client Note The client Label parameters can also be configured using the Webpage Administration Interface See Section 1 6 3 Label Figure 2 7 Label Configuration Network Label Connection Management Disc overy Session ROP Language oso Reset Display Vmware View Configure the device identification PColP Device Name pcoip portal 040c29e1 40ff PColP Device Description Generic Tag PColP Device Name Refer to Section 1 6 3 1 PColP Device Name PColP Device Description Refer to Section 1 6 3 2 PColP Device Description Generic Tag Refer to Section 1 6 3 3 Generic Tag TER0606004 Issue 10 65 TERADICI PC over IP Administrative Interface User Manual 2 3 3 Connection Management Tab The Connection Management tab allows the administrator to enable or disable connection management and to specify the IP address of the connection manager Ina managed connection an external Connection Manager Server communicates with and can remotely control and configure the devi
110. ure 1 6 16 3 Identify NTP Host By The dentify NTP Host by selector allows the administrator to choose whether the NTP Host is identified by IP address or by Fully Qualified Domain Name FQDN If NTP is disabled this field is not required and is not editable Table 1 8 shows the configuration parameters available when either method is chosen If an invalid IP address or DNS name is entered the web interface will prompt the administrator to correct it TER0606004 Issue 10 42 TERADICI PC over IP Administrative Interface User Manual Table 1 8 NTP Host Method IP address NTP Host IP Address FaN NTP Host DNS name 1 6 16 4NTP Host Port The NTP Host Port field configures the NTP port number 1 6 16 5 NTP Query Interval The NTP Query Interval fields allow the administrator to configure the query interval The first field denotes the interval period and the second field denotes the time unit in Minute s Hour s Day s and Week s 1 6 16 6 Time Zone The Time Zone field allows configuration for the local time zone 1 6 16 7 Enable Daylight Savings Time The Enable Daylight Savings Time field allows the administrator to enable and disable automatic adjustment for daylight savings time 1 6 17 Password The Password webpage allows the administrator to update the local administrative password for the device Note that this will affect the web interface and the local GUI The password can be a maximum of 20 characters
111. using the OSD See Section 2 4 1 Event Log Figure 1 32 Event Log Webpage Event Log View event log messages Event log messages Event log filter mode Terse ib 1 8 1 1 Event log message The Event log messages field allows the administrator to view and clear the message View Selecting the View button opens a new browser window with the entire event log messages with timestamp information stored on the device Note The F5 key can be used to refresh the browser window log information Clear Selecting the Clear button deletes all of the stored event log messages 1 8 1 2 Event log filter mode The Event log filter mode pull down menu allows the event log to be filtered The options are e Verbose e Terse 1 8 2 Session Control The Session Control webpage allows control of the device session TER0606004 Issue 10 49 TERADICI PC over IP Administrative Interface User Manual Figure 1 33 Session Control Webpage Session Control Control the device Connection State Connected Disconnect Peer IP Address 192 168 46 33 Peer MAC Address 00 14 64 2D 02 48 1 8 2 1 Connection State The Connection State field reports the current state of the session Values are e Disconnected e Connection Pending e Connected Below the Connection State field there are two buttons Connect and Disconnect Connect If the Connection State is Disconnected selecting this button causes the client to initiate a
112. vice detected and authorized in a PCoIP session Note The attached USB devices information is only available on a client on the host it is not available 1 10 Upload Menu The Upload menu contains links to pages that can be used to upload files to the device The webpages in the Upload menu are e Firmware e OSD Logo client only Figure 1 42 Upload Menu Navigation 1 10 1 Firmware The Firmware webpage allows the administrator to upload a new firmware build to the host or client Figure 1 43 Firmware Upload Webpage Firmware Upload Upload a new firmware build Firmware build filename Browse Upload 1 10 1 1 Firmware build filename The Firmware build filename field specifies the filename of the firmware image to be uploaded The administrator can browse to the file via the Browse button The file must be accessible to the web browser i e on a local or accessible network drive The firmware image must be an all file 1 10 1 2 Upload Selecting the Up oad button will cause the specified file to be transferred to the device The web interface will prompt the administrator for confirmation to avoid accidental uploads Note Ensure that both the host and client have the same firmware release TERO606004 Issue 10 58 TERADICI PC over IP Administrative Interface User Manual Example Firmware Upload Process 1 Ensure host PC or Workstation is in a idle state all applications must be closed 2 Log
113. will provide default EDID information to the attached display s WARNING Enabling display override will force default monitor display information that may not be compatible with the connected monitor and result in a blank monitor Only enable display override when there is no valid EDID information and monitor display characteristics are understood When this feature is enabled the client provides EDID information to the host GPU that indicates the following resolutions are supported e 800x600 60Hz e 1280x800 60Hz e 1280x960 60Hz e 1280x1024 60Hz native resolution advertised e 1600x1200 60Hz e 1680x1050 60Hz e 1920x1080 60Hz e 1920x1200 60Hz 2 3 11 VMware View Tab The VMWare View tab allows configuration for use with a VMware View Connection Server Note The VMware View parameters can also be configured using the Webpage Administration Interface See Section 1 6 5 VMware View TER0606004 Issue 10 72 TERADICI PC over IP Administrative Interface User Manual Figure 2 16 VMware View Configuration Network Label o onnection Management Disco very Ses sion R DP Lan guage los D Reset Dispia y VMware View vmware E EaPCoIr VMware View Configure the View Connection Server settings for the device To enable this feature the Enable Connection Management checkbox under Connection Management tab must be unchecked Enable VMware View Identify Connection Server by Con
114. y Host side of PC over IP system Remote Desktop Protocol Service Location Protocol Simple Network Management Protocol Secure Socket Layer security protocol Teradici device supporting PC over IP client functionality Teradici device supporting PC over IP host functionality Vital Product Data Factory provisioned information to uniquely identify a host or client Virtual Private Network See PCoIP Zero Client 12 TERADICI PC over IP Administrative Interface User Manual Introduction Users and administrators can interact with PCoIP Zero Clients and Host Cards or clients and hosts via an embedded HTTPS web interface This Administrative Web Interface or admin interface allows configuration for hosts and clients The client can also be accessed via the local Graphical User Interface GUI On Screen Display OSD As well messages are displayed overlaid on the user display when required Note This document describes the admin interface for hardware PColP protocol devices The administrative interface for the soft PColP protocol is not described in this document This document describes the client and host user interfaces for PColP Firmware Release 3 0 or firmware When a feature is only available for the host or client this is explicitly stated This document has three main sections e Section 1 details the PColP Administrative Web Interface e Section 2 reviews the On Screen Display OSD o

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