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HP ProLiant DL120 Gen9 Server Maintenance and Service Guide

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1. SPATE R 8 TH 2588 RT RER Hewlett Packard Enterprise E EEE Hewlett Packard Enterprise AS f 5 ESTAR AR FR AA AS AO Sh GE AI Sa AR AB o EB EA BT HEES ETER AE HEERO 0 BEIGE AEA ATRAE ZA Ta ANM SK Hewlett Packard Enterprise Sein RIMER SA HEEN FEB EP MIE fk ETE LE RE Ga FS FE AY REAR FS RH ME ARE SIE Hewlett Packard Enterprise GIE HE STU SAIS ASS PRE Hewlett Packard Enterprise FS AIR IS HER SRS BE SIHEBTAIS ERT gt RATES Bs e ETT SNS AER EN ET CSR FT EIER LURES gt ERA FS AC ek DO JESP AO RE RAS MER gt ERT EGEN THE Hewlett Packard Enterprise ZFE P ARM A SEER gt Pia IFA Hewlett Packard Enterprise SETER CSR BAS BERATER gt SERRE FETE Hewlett Packard Enterprise MATE TER RISA GAMA 5 BETTER gt FRR FES 2 Hewlett Packard Enterprise JRR Fx PASS El RA Ae FAST THERE MRS ESAF Hewlett Packard Enterprise oJ fee DAME RE gt RS PATAS Hewlett Packard Enterprise IGA Shiai ATTER AE HHA a ERA ORRE BER 20 Hewlett Packard Enterprise By CSR ARM E HER GE MEIR HER SERIE FAR gt 28 Hewlett Packard Enterprise fy CSR B sfrepair http www hpe com support selfrepair e ERR EAFA REARS f Hewlett Packard Enterprise ABRIR FJ RA SER HAR EIARIE HEIRS tA ER FF ME Hewlett Packard Enterprise 14 f ER tada o TE ER E 4 4942 EIARFE CSR SA ER EFE gt RER Hewlett Packard Enterprise FE ig Eet Hewlett Packard Enterprise H fr A f UA ER tt AR FE FT EE 499 HE AE
2. To replace the component reverse the removal procedure Hot plug drive blank A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 If installed remove the security bezel 2 Remove the drive blank To replace the LFF drive blank slide the component into the bay until it clicks Hot plug drive A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive 2 If installed remove the security bezel 3 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 96 Removal and replacement procedures 36 4 Remove the hot plug drive To replace the component reverse the removal procedure Access panel To remove the component WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power
3. A CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section Four bay LFF non hot plug drive cabling e Four bay LFF non hot plug drive backplane connected to the system board Item Description S Drive power cable Mini SAS cable Cabling 97 e Four bay LFF non hot plug drive backplane connected to the H240 host bus adapter Drive power cable Mini SAS cable Four bay LFF hot plug drive cabling e Four bay LFF drive backplane connected to the system board Item Description Drive power cable Mini SAS cable Cabling 98 e Four bay LFF drive backplane connected to a P440 controller in the low profile expansion slot O LAA Q item Description Drive power cable Mini SAS cable e Four bay LFF drive backplane connected to an H240 adapter in the low profile expansion slot tem Description Drive power cable Mini SAS cable Cabling 99 Eight bay SFF hot plug drive cabling e Eight bay SFF drive backplane connected to the system board om E O EE Item Description Drive power cable Mini SAS cable e Eight bay SFF drive backplane connected to a P440 controller in the low profile expansion slot e E Ka Description Drive power cable Mini
4. C Hewlett Packard Enterprise HPE ProLiant DL120 Gen9 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 781877 002R November 2015 Edition 3 O Copyright 2014 2015 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Intel Pentium and Itanium are trademarks of Intel Corporation in the U S and other countries UNIX is a registered trademark of The Open Group Contents Customer SIMS PAIE Rens es ha nan ad abs nen 6 Faris Only waranty SEE ANN 6 US AA parts AA 16 MECNANCA
5. Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez Hewlett Packard Enterprise de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica Hewlett Packard Enterprise o un centro di servizi o di assistenza Hewlett Packard Enterprise identifica il guasto come riparabile mediante un ricambio CSR Hewlett Packard Enterprise lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad Hewlett Packard Enterprise deve sostenere le spese di spedizione e di manodopera per il servizio e Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard Enterprise potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto Customer self repair 7 NOTA alcuni componenti Hewlett Packard Enterpr
6. HENDE LO EY EZXILMT AREAS LU HR N BER FAR NET Optional EE HAFT LILFTUSTHER TEE COMMEDASYI LCILIVATACT Salut ELLE ik hiHewlett Packard Enterprise ER SSN DBS ING BELO BA AA NARA ERNEOHARI BUNT ld HARAE SALTO CE CREA EA ERRANTE 3No Es Hewlett Packard Enterprise LO BMOMRIL HAS I7 EILT AFON TH RRORMEBRT SHIT Hewlett Packard Enterprise Hewlett Packard Enterprise ER RTRS E DRRR GAE EIET AMADA ICI SR RDA T LILIUJSF AART ENIRENTUET Mandatory E Patent MARKIE Hewlett Packard Enterprise FEN ES UMMMARRSARISREMALEA Optional BPA LIKES ATHENS REIFHEAFFETITEB EHEN Fit MAREK Hewlett Packard Enterprise AM PRA MAR AER EE MRE A Hewlett Packard Enterprise FJ REUTERS A UE Pin Se A No Hewlett Packard Enterprise EPA HARE EE PTE ATRESSINS Hewlett Packard Enterprise ER RSA REIFERFER ER FRA ME Mandatory BRP BT ME E PRE RAAE 4 28 SERT MR ME Hewlett Packard Enterprise PRESA Hewlett Packard Enterprise GE OS KBIIRET EH I LER RS fak Optional EP AiT ER ERAS THERN BEST NORE AR ESP BTS 2A TE gt RENT Hewlett Packard Enterprise MEIA AEE GleE EE RER MER het S HEEN RBRS FETE No BE Hewlett Packard Enterprise FF FB BREI ATHENE RISSET e ANGEPARE Hewlett Packard Enterprise ZEREA HESS KS gt BESTERTHNSGTERT META E gt Mandatory 24 AZ 22 7 2 Abol B SS MS Xp Hewlett Packard Enterprise 0 52 MAS 2933327 44 44 401 Met Yan I 90121 473800 Optional
7. N NMI functionality 94 NMI header 94 non hot plug drive blank 34 35 non hot plug drive carrier 34 non hot plug drives 35 O operating system crash 86 94 operating systems supported 85 optical drive blank 44 P PCI riser board slot definitions 91 PCI riser cage removing 32 POST error messages 80 power calculator 110 power supply 110 power supply specifications 109 powering down 29 power on password 93 problem diagnosis 80 81 Product ID 84 Q QR code label 83 quick release latch rack ears 68 QuickSpecs 81 R rack ears 67 68 rack warnings 27 RAID configuration 86 rear panel LEDs 91 rear panel accessing 30 re entering the server serial number 84 remote support and analysis tools 85 removal and replacement procedures 26 removing server from rack 31 required tools 26 requirements environmental 109 ROM Based Setup Utility RBSU 83 S safety considerations 26 serial number 84 server specifications 109 server warnings and cautions 27 SmartStart overview 81 specifications environmental 109 specifications mechanical 109 specifications power supply 109 specifications server 109 Static electricity 26 storage controller 96 symbols on equipment 26 system battery 63 system configuration settings 93 system maintenance switch 93 T technical support 6 temperature requirements 109 troubleshooting resources 80 81 87 96 109 Trusted Platform Module TPM 77 79 U UEFI Syste
8. 224 ME A217 MEH APSO SE AE HEST DA MI Ge IHS SER AAAS SA AST Hewlett Packard Enterprise 0 21 7352 12412 237 SS ASA PAS AEA sat LE AHA TEM met 2 4 2 do mA It ts E LEU No UF Hewlett Packard Enterprise 32 14 dz Sof 225555 SAEYS Hewlett Packard Enterprises 1134212 14 Se Aol F0 MHS AFUHSE Sol TES MASS 2751 UWS 01 FEE Illustrated Parts Catalog Noch 1 HA EO YAUCH Illustrated parts catalog 25 Removal and replacement procedures Required tools You need the following items for some procedures e 7 25 Torx screwdriver for screws located inside the front panel quick release levers e T 10 T 15 Torx screwdriver e HPE Insight Diagnostics on page 85 Safety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or c
9. drive backplane 39 drive blank 36 drive cabling 96 drive carrier 34 E electrostatic discharge 26 embedded UEFI diagnostics 84 environmental specifications 109 error messages 80 extending server from rack 29 external USB functionality 86 F fan blank 48 fan connectors 49 fan modules removal 49 fans removing 49 FBWC cabling 96 FBWC module 41 front panel components 87 G GPU power cabling 108 grounding methods 26 grounding requirements 26 H health driver 86 Hewlett Packard Enterprise Technical Support 6 hot plug drive blank 36 hot plug drive removing 36 hot plug fans 30 hot plug power supply calculations 110 hot swap fan 49 HPE Insight Diagnostics 84 85 HPE Insight Diagnostics survey functionality 84 85 HPE Insight Online 85 HPE Insight Remote Support software 85 HPE ProLiant Pre boot Health Summary 82 HPE Smart Storage Battery 40 HPE SSA HPE Smart Storage Administrator 86 HPE Systems Insight Manager SIM 83 84 HPE Trusted Platform Module 79 humidity 109 illustrated parts catalog 16 Insight Diagnostics 84 85 Integrated Lights Out iLO 81 83 Integrated Management Log IML 83 Intelligent Provisioning 83 84 internal USB connector 85 L LEDs NIC 91 LEDs rear panel 91 legacy USB support 85 M 2 SATA SSD enablement board 42 M 2 SATA SSD module 43 management tools 81 mechanical components 16 mechanical specifications 109 memory dump 94 Mini SAS cabling 96 Index 116
10. iLO manual reboot sequence initiated 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated 1 2 NIC link LED Green Network link Off No network link 3 NIC activity LED Solid green Link to network Flashing green Network active Off No network activity 4 Power supply LED Solid green Normal Off One or more of the following conditions exists item Description Power is unavailable Power supply failed Power supply is in standby mode Power supply error PCle riser board slot definitions Expansio Riser Technolog Connecto n Slots board y r Width options 2 PCle riser PCle 3 0 x8 x8 Low profile Unavailable when an x16 riser is installed in slot 3 3 PCie riser PCle 3 0 x8 x8 Full height Half length GPU x16 x16 GPU FlexibleLOM x8 x8 FlexibleLOM Component identification 92 System board components O 00000000 YUT e item Description SSS 6 Secondary PClerisersio 8 Storage backup power connector for PCIe ser o System maintenance switch 24 pin power connector 16 pin RPS connector Mini SAS connector 1 Mini SAS connector 2 For more information on the riser board slots supported by the onboard PCle riser connectors see PCle riser board slot definitions on page 92 Component identification 93 DIMM slot locations DIMM slots are numbered sequentially 1 through 8 The supported AMP modes use the letter assignments for populat
11. logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da Hewlett Packard Enterprise para que um t cnico o ajude por telefone A Hewlett Packard Enterprise especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida Hewlett Packard Enterprise Nos casos em que isso for necess rio preciso enviar a pe a com defeito Hewlett Packard Enterprise voc dever enviar a pe a com defeito de volta para a Hewlett Packard Enterprise dentro do per odo de tempo definido normalmente em 5 cinco dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a Hewlett Packard Enterprise poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a Hewlett Packard Enterprise paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servi o postal a ser utilizado Customer self repair 11 Para obter mais informa es sobre o programa de reparo feito pelo cliente da Hewlett Packard Enterprise entre em contato com o fornecedor de servi os local Para o programa norte americano visite o s
12. only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number WARNING A warning contains information essential to physical safety The text should point out physical hazards calling attention to procedures and practices that must be followed to prevent serious injury or death To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Removal and replacement procedures 53 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the air baffle on page 31 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence c Remove the heatsink from the processor backplate A CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board 7 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket Removal and replacement procedures 54 A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE A
13. A ee fen BE En u ae AR les da LE A C ne O EN NN da ss emer TETT EET MN E LE A e Ramo a ia fres SED en ne CE 00 aaa oo i is sa O E aa ST 0 LE do si cn ge A i MS cd a ee ee BL Gs is LE BL LE BE i a a UN BE NE a BEE a a i ALLE DE LE Illustrated parts catalog 21 Description Spare part Customer self number repair on page 6 al 2TB non hot plug SATA LFF 7 200 RPM 6G 659570 001 Mandatory o am 500GB non hot plug SATA LFF 7 200 RPM 6G 659571 001 Mandatory i an 960GB SATA SSD SFF 6G 757231 001 Mandatory a ao 960GB hot plug SATA SSD LFF 6G 757232 001 Mandatory ME ap 4TB hot plug SATA LFF 7 200 RPM 6G 693720 001 Mandatory u aq 6TB hot plug SATA LFF 7 200 RPM 6G 761496 001 Mandatory UN ar 1 6TB SATA SSD SFF 6G 757381 001 Mandatory e as 1 6TB SATA SSD LFF 6G 757382 001 Mandatory SAS OR CE GS ee a o ep eda ee ic MU AAA i in ADE ae sir A i eege ee RE ee a A RE ee ee EN Re a Ce ene ni RR p cas A ii aa lis pm ri po mm pe pn Gd r 200GB hot plug SAS SSD SFF 12G uN s 400GB hot plug SAS SSD LFF 12G eee ee eee u 300GB hot plug dual port SAS SFF 10 000 RPM 6G 653955 001 Mandatory v 450GB hot plug dual port SAS SFF 10 000 RPM 6G 653956 001 Mandatory wu w 600GB hot plug dual port SAS SFF 10 000 RPM 6G 653957 001 Mandatory UN x 900GB hot plug dual port SAS SFF 10 000 RPM 6G 653971 001 Mandatory ko y 146GB
14. Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the Hewlett Packard Enterprise Data Privacy policy For more information see the Hewlett Packard Enterprise website http www hpe com info privacy The Active Health System in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts fo
15. Disabled USB 3 0 capable devices function at USB 2 0 speeds at all times The pre OS behavior of the USB ports is configurable in System Utilities so that the user can change the default operation of the USB ports For more information see the UEFI System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website http www hpe com info ProLiantUEFI docs External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in UEFI System Utilities HPE Smart Storage Administrator The HPE SSA is a configuration and management tool for HPE Smart Array controllers Starting with ProLiant Gen8 servers HPE SSA replaces ACU with an enhanced GUI and additional configuration features The HPE SSA exists in three interface formats the HPE SSA GUI the HPE SSA CLI and HPE SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HPE SSA features include the following e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimal configuration for an unconfigured system e Provides diagnostic and SmartSSD Wear Gauge funct
16. Hewlett Packard Enterprise 16 SO DN I ARES PRE Bh NE RESA Optional PAITAAN ARAN BES FNREAREPBTESDA ME gt MRE Hewlett Packard Enterprise AE AS RE RENE E ER FREIE No SES Hewlett Packard Enterprise ES HH RE EE DIS ET o AH SE PRE Hewlett Packard Enterprise FERR HRBERSH CEDAENTISAARO META E e Mandatory 24 Al E 4 2 7 97 AER ES SS AS AP Hewlett Packard Enterprisedl 0 352 Das 239 42 alt M4 40 qe ds 2 Sin Sdt Optional 14 22 zei GE Moo He AE rsss 14 E o srs CA RASGO SAC AE AF Hewlett Packard Enterprised 04 SO 11412 238 37 ABI H PAUS ASO dado SS AHA F 80 met 71 6 3 do mA It ts E UAUC No 2 amp Hewlett Packard Enterprise 38 14 dz 1 7 7159 58 445900 Hewlett Packard Enterprise HE AU 2 14 ESS AA Sel AHA ASHAR SA TES MA ES STS LESC ole et FEET lilustrated Parts Catalogul Noch d EMA deit System components Hewlett Packard Enterprise continually improves and changes product parts For complete and current supported parts information see the Hewlett Packard Enterprise PartSurfer website http www hpe com info partssurfer Illustrated parts catalog 18 number repair on page 6 CS System board assembly includes alcohol pad and thermal compound Primary PO er Board amer opener c SATA cable M 2 SSD dual module enablement kit 797908 001 Optional AAA TE pane PO Po DEER E UN a Standard heatsink 790498 001 Mandatory UN b High efficiency heatsink for proce
17. SAS cable Cabling 100 e Eight bay SFF drive backplane connected to an H240 adapter in the low profile expansion slot o 0 Item Description Drive power cable Mini SAS cable FBWC cabling Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section e FBWC module cabling for storage controller installed in PCIe slot 1 Cabling 101 FBWC module cabling for storage controller installed in PCle slot 2 tad d bar e al 7 T Inn UI PE m Jee ef o Se SH em TT ZE el OS K LG I IT tod ta to Cabling 102 M 2 SSD SATA cabling e Slot 2 cable routing 2 ports supported when slot 1 is unoccupied e Slot 2 cable routing 1 port supported when slot 1 is occupied Cabling 103 e Slot 3 cable routing 2 ports supported when slot 1 is unoccupied e Slot 3 cable routing 1 port supported when slot 1 is occupied Cabling 104 e Slot 2 cable routing with FlexibleLOM riser 2 ports supported when slot 1 is unoccupied e Slot 2 cable routing with FlexibleLOM riser 1 port supported when slot 1 is occupied Cablin
18. System Configuration gt BIOS Platform Configuration RBSU gt Advanced Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the Chassis Enter the product ID and press the Enter key Press the F10 key to confirm exiting System Utilities The server automatically reboots HPE Insight Diagnostics The Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation The HPE Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning The HPE Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data need
19. UEFI System Utilities use the following keys Action Ke Access System Utilities F9 during server POST Up and Down arrows Select items Diagnostic tools 84 Access Help for a highlighted configuration option Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration settings as needed The system prompts you for access to the System Utilities each time the system is powered up Embedded Diagnostics option The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware including processors memory drives and other server components For more information on the Embedded Diagnostics option see the UEF System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website http www hpe com info ProLiantUEFI docs Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access UEFI System Utilities 2 Select the
20. and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 9 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 10 Install the heatsink a Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Removal and replacement procedures 75 b Finish the installation by completely tightening the screws in the same sequence O ji J 11 Install the fans 12 Install all components removed from the failed system board 13 Connect all cables disconnected from the failed system board 14 Install the PCI riser cages 15 Install the air baffle 16 Install the access panel 17 Doone of the following o Slide the server into the rack o Install the server into the rack 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Lk IMPORTANT Install all components with the same configuration that was used on the failed system board After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access UEFI System Utilities 2 Select the System Configuration gt BIOS Platform Configuration RBSU gt Advanc
21. componentes se identifican con la palabra No en el cat logo ilustrado de componentes Verplicht Onderdelen die de klant zelt moet vervangen Als u Hewlett Packard Enterprise vraagt deze onderdelen te vervangen worden er reis en arbeidskosten voor deze service in rekening gebracht 2Optioneel Onderdelen die de klant zelt kan vervangen Deze onderdelen zijn ook ontworpen om door de klant zelf te worden vervangen Als u Hewlett Packard Enterprise verzoekt om deze te vervangen kan het zijn dat hiervoor extra kosten in rekening worden gebracht afhankelijk van het soort garantie dat op uw product van toepassing is 3Geen Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te worden vervangen Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een geautoriseerde serviceverlener het onderdeel vervangt Deze onderdelen worden aangeduid met Geen in de geillustreerde onderdelencatalogus Obrigat rio Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a Hewlett Packard Enterprise substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico 2Opcional Pecas cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a Hewlett Packard Enterprise as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia desti
22. compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact a Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM board Removal and replacement procedures 80 Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language e English http www hpe com support Gen9 TSG en e French http www hpe com support Gen9 TSG fr e Spanish http www hpe com support Gen9 TSG es e German http www hpe com support Gen9 TSG de e Japanese http www hpe com support Gen9 TSG ja e Simplified Chinese http www hpe com support Gen9 TSG zh cn The HPE ProLiant Gen9 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language e English http www hpe com support Gen9 EMG en e French http www hpe com support Gen9 EMG fr e Spanish http www hpe com support Gen9 EMG es e German http www hpe com support Gen
23. ears tighten the captive thumbscrews o Ina server that uses quick release latch rack ears if necessary tighten the shipping screws Access the product rear panel Opening the cable management arm To access the server rear panel 1 Release the cable management arm Removal and replacement procedures 30 2 Open the cable management arm The cable management arm can be right mounted or left mounted CEE E EE E RNA LS RR O ENE EE Remove the server from the rack N WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails To remove the server from a Hewlett Packard Enterprise Compaq branded Telco or a third party enclosure 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disco
24. eieiei 16 System COMPONENTS sisii S E leaned suthouennul eee 18 Removal and replacement procedures cccccececceeceeceeeeceeceeceececeecseseeseeaeceecseceesececeeseeseeseeaeseeseeees 26 REQUEST 26 Salely Consideralions nn een Pee 26 Preventing electrostatic discharge adi Se 26 SUMS ON Egu EN O einen 26 Server Wamings NA CAUSE 2 RACK NAT EE ee Ant eA Tad et ee oe ER ae 2 Preparation procedures aars 28 Remove the security bezel optional passa nas ae a O aa 28 POW GF ale nn 29 Extend the Server Iron Lhe rack ana an 29 Access the productrear Dane EE 30 Remove the server Fom RR Le EE 31 Remove he r DINE ieee Erler 31 Remove the PCI riser cage iii ee aa nana nana ee ee aa er aaa aerea narra 32 Non NoOEPIUG AE CA ES en 34 Nr NNN 35 NENNE 36 Hot PUG AVE an ana 36 e A o EN RE EN EE ERE EN EE EEE EN eee Ce ST Four bay LFF NOn nOl pIug GnVeiDACKDIANG ua 38 Fourbay LFF NOrFPIUG ANE le eu 39 HPE Sr n Storage BEN see 40 EBWE module Serre de eee A ne 41 M Z S9D enablement NM vade ee debet Ad ur 42 M 2 SSD enablement board ENEE 42 M2 SSD Module ein 43 BCC al ONE DONS Rd A E ITR A O 44 MAT 45 Ran and AG Dann ER ns 47 Fan population goudelmes nenne nnnn nano nenn nnne nenn nnnnennnnonnne nenne nnnn nano nnnnnnnnenennennne nennen 47 DE DRE A E E a 48 HOESWaAP TAM va 49 BO 50 FE AIS INI SRE nn acc ace Soe ee eee Neate Mace Date ae eee Delt Ma Date ad eee A 51 PROCESS OP ete ett oe hele A de RE NO A RE is ta it ina 53 Expansion DO
25. lais de r paration et faciliter le remplacement des pieces d fectueuses Si pendant la p riode de diagnostic Hewlett Packard Enterprise ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une piece CSR Hewlett Packard Enterprise vous l envoie directement Il existe deux cat gories de pi ces CSR Customer self repair 6 e Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez Hewlett Packard Enterprise de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la reparation par le client est facultative Ces pieces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez Hewlett Packard Enterprise de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces Hewlett Packard Enterprise ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer Hewlett Packard Enterprise exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre si
26. propio cliente de Hewlett Packard Enterprise p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de Hewlett Packard Enterprise CSR http www hpe com support selfrepair Servicio de garantia exclusivo de componentes La garant a limitada de Hewlett Packard Enterprise puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes Hewlett Packard Enterprise le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a Hewlett Packard Enterprise que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als Hewlett Packard Enterprise of een Hewlett Packard Enterprise Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt Hewlett Packard Enterprise dat onderdeel rechtstreeks naar u zod
27. source b Disconnect the power cord from the server Remove the server from the rack on page 31 Remove the access panel If installed remove the primary PCI riser cage Remove the PCI riser cage on page 32 NE Disconnect all power supply cables from the system board and any associated component drive backplane GPU etc Removal and replacement procedures 77 9 Remove the non hot plug power supply To replace the component reverse the removal procedure HPE 800 W 900 W Gold AC Power Input Module N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 Power down the server on page 29 2 Access the product rear panel on page 30 3 Release the power cord from the the hook and loop strap Removal and replacement procedures 78 4 Remove all power a Disconnect the power cord from the power source b Disconnect the power cord from the server 5 Remove the power input module from the RPS backplane To replace the component reverse the removal procedure RPS backplane WARNING To reduce the risk of personal injury from hot surfaces allow the drive
28. source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 4 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel Removal and replacement procedures 37 If the access panel latch is locked use a T 15 Torx screwdriver to unlock the latch To replace the component reverse the removal procedure Four bay LFF non hot plug drive backplane To remove the component 1 If installed remove the security bezel 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Doone of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove all non hot plug drives Non hot plug drive on page 35 7 Disconnect all cables connected to the drive backplane Removal and replacement procedures 38 8 Remove the non hot plug drive backplane To replace the component reverse the removal procedure Four bay LFF hot plug drive backplane To remove the component 1 If installed remove the security bezel 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Ext
29. the removal procedure FBWC module N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AA CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up A CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 2 5 Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel AA CAUTION When connecting or disconnecting the cache module cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors If removing a FBWC module from an expansion board in slot 2 remove the PCI riser assembly first before disconnecting the cache module cable For information on FBWC cabling see FBWC cabling on pag
30. 9 EMG de e Japanese http www hpe com support Gen9 EMG ja e Simplified Chinese http www hpe com support Gen9 EMG zh cn Troubleshooting 81 Diagnostic tools Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs HPE iLO The Dedicated iLO management subsystem is a standard component of ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The Dedicated LO management subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes Dedicated iLO management independent of the host server and its operating system Dedicated iLO management enables and manages the Active Health System on page 83 and also features Agentless Management All key internal subsystems are monitored by Dedicated iLO management If enabled SNMP alerts are sent directly by Dedicated iLO management regardless of the host operating system or even if no host operating system is installed Embedded remote support software is available on HPE ProLiant Gen8 and later servers with LO 4 regardless of the operating system software and without installing OS agents on the server Using Dedicated iLO management you can do the following e Access a high pe
31. Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de Hewlett Packard Enterprise y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR Hewlett Packard Enterprise especificar si los componentes defectuosos deber n devolverse a Hewlett Packard Enterprise En aquellos casos en los que sea necesario devolver alg n componente a Hewlett Packard Enterprise Customer self repair 9 deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de envio Si no enviara el componente defectuoso requerido Hewlett Packard Enterprise podra cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente Hewlett Packard Enterprise se har cargo de todos los gastos de envio y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del
32. Ds described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs Front panel LEDs power fault codes on page 91 Component identification 89 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status tFacility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected e Eight SFF drive model Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4 Hz cycle per sec LO manual reboot sequence initiated e 8 Hz cycle per sec LO manual reboot sequence in progress Off Deactivated When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs Front panel LEDs power fault codes on page 91 If
33. Enterprise contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web http www hpe com support selfrepair Servizio di garanzia per i soli componenti La garanzia limitata Hewlett Packard Enterprise puo includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti Hewlett Packard Enterprise fornira gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovra sostenere le spese di Spedizione e di manodopera per il servizio Customer Self Repair Hewlett Packard Enterprise Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und hohere Flexibilitat beim Austausch defekter Bauteile zu ermoglichen Wenn Hewlett Packard Enterprise oder ein Hewlett Packard Enterprise Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen Hewlett Packard Enterprise dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt e Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diese
34. M Based Setup Utility RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SIM Systems Insight Manager SPP Service Pack for ProLiant TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 113 UID unit identification USB universal serial bus Acronyms and abbreviations 114 Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date located on the front cover of the document For online help content include the product name product version help edition and publication date located on the legal notices page Documentation feedback 115 Index A Active Health System 82 ambient temperature 109 Automatic Server Recovery ASR 86 B boot options 83 84 C cable management arm 30 cabling 96 cabling drive 96 cache module battery pack 40 Care Pack 85 cautions 26 27 clearing NVRAM 93 CMOS 93 components front panel 87 crash dump analysis 94 customer self repair CSR 6 D diagnosing problems 80 diagnostic tools 81 83 84 86 dimensions and weight 109 DIMM slot locations 93 documentation feedback 114
35. ND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 8 Remove the processor from the processor retaining bracket A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Removal and replacement procedures 55 To replace the component Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 1 a sae LAA yy XXI O E S amp a e gt T as TA Ta A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts A CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 2 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Removal and replacement procedures 56 3 Press and hold the
36. Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence Removal and replacement procedures 51 c Remove the heatsink from the processor backplate To replace the component 1 Clean the old thermal grease from the processor with the alcohol swab Allow the alcohol to evaporate before continuing 2 Remove the thermal interface protective cover from the heatsink 3 Install the heatsink a Position the heatsink on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Removal and replacement procedures 52 C Finish the installation by completely tightening the screws in the same sequence ji J 4 install the air baffle Install the access panel Do one of the following O O Slide the server into the rack Install the server into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Processor A A A A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the processor and system board
37. SA o a gt Hewlett Packard Enterprise vi TEM THA HSE Sere Zelt 2194 GI soe 3 Hewlett Packard Enterprise DE F 9 P ve DES Paso ose FEL AM Y DN A128 a2 EUCH Hewlett Packard Enterprise CSR 222140 CE AM U SS 2122 AES ASEA 01 TYAS BO 492 LE 140 AE Hewlett Packard Enterprise CSR AFO E http www hpe com support selfrepanE H HJN SE de RE AS 25 HZ Hewlett Packard Enterprise Al amp 3 F Hewlett Packard Enterprise TE A CF AP LES MAA AS A CSR SE o e ol FES DAS 233 Y SAS LES MA A FEE AS LICE 0 2 Ft 2 122 710 Cet wal FEE TEE WAS AR ASS LU CF AF SAF Hewlett Packard gt A Fe Y ar HS ee CFE Customer self repair 15 Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts For complete and current supported parts information see the Hewlett Packard Enterprise PartSurfer website http www hpe com info partssurfer Description Spare part Customer self number repair on page 6 790493 001 Mandatory Optical drive blank 790495 001 Mandatory 750515001 1Mandatory Parts for which customer self repair is mandatory If you request Hewlett Packard Enterprise to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that Hewlett Packard Enterp
38. T ee ea eebe pe E 58 Primary FOle nse Doa ME 59 Full height half length PCIe riser board and cage 61 FlexibleLOM riser assembly 0 a en 62 OP EE 63 System DA EN ee eo de ee ene eee 64 Fo O Module ae rn eee ra eae eee nee 66 Thumbscrew rack ear ASSEMDIY cccccccceececcesceceneecseseececessueeeceueessuseeceueessuuceseueeeseueecsaeesseeeeceueessaeeessaessssseessaess 68 Quick release latch rack ear assembly sn 69 SENNA 70 Power supplies and DACKDIANE HA 17 FIPE 550 W Power SUppIV aan en a hes ees 17 Contents 3 HPE 800 W 900 W Gold AC Power Input Module eee erre rer ea nennen 78 RES ee e ln 79 HPE Trusted Platorm Module 2 52 ee ee sen ete consent teen tata 80 HOUENS 81 TOUDESNOOUNG Be ler 81 PIAGIMOSUIC reeL 82 Product QUICKSPECS EE 82 ARE KEE 82 Active HANSSEN Aae 83 HPE Proliant Pre boot Health SUMMA y areri E id 83 Integrated Management Log ENNEN 84 HPE VEFI System UMES Jaer 84 Using ARE VER System UNOS ss en a sert aa 84 Embedded KR ei Leder OP PRE 85 Re entering the server serial number and product ID Us 85 alla PEN SSRS 85 HPE Insight Diagnostics survey functionality ET 86 APE JESON Remote SUP RR 86 JoB SUDDO EEE re a nds ah ie de EU di A 86 External USB functionally sa miss A A aca 87 FPE Smart Storage e gl Ee E 87 Automatic Server ROEN NNN 87 COMmponent IGS UT CAO ST 88 FONE panel COMMON SINS EE 88 Front panel LEDS and e e a N EN 89 Front panel LEDs power fault codes een na
39. Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Obligatorio Componentes cuya reparaci n por parte del usuario es obligatoria Si solicita a Hewlett Packard Enterprise que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional Componentes cuya reparaci n por parte del usuario es opcional Estos componentes tambi n estan dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que Hewlett Packard Enterprise realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garantia correspondiente al producto 3No Algunos componentes de Hewlett Packard Enterprise no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garantia Hewlett Packard Enterprise pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Verplicht Onderdelen die de klant zelt moet vervangen Als u Hewlett Packard Enterprise vraagt deze onderdelen te vervangen worden er reis en arbeidskosten voor deze service in rekening gebracht Optioneel Onderdelen die de klant zelt kan vervangen Deze onderdelen zijn ook ontworpen om door de klant zelf te worden vervangen Als u Hewlett Packard Enterprise verzoekt
40. UE 1540804114 GEBRNHASTVELIUSFPEALTHSOSHNEHEANTLET ahaa HS A ERES MIC ES TIX COSRARTFEROCE SESSICHAL ES Er HEIIKoTIE A Aa EA a lt ESIR E ERBEN BU ETF I TF A4DMEZ elt Hewlett Packard Enterprises ht gt IZ SEL TUE Titta BEWENERT T FANT ALES FRADCSR I AF IEAI AMES oA amp Hewlett Packard Enterprisel RS SENS ANFFSPARTRTENTIET AE Hewlett Packard Enterprise IRRE I AENA FEIRA CAASA ALA HER amp Hewlett Packard Enterprise SL lt 77l HESA FEAT DIES E Er RUI MESA LHIIANTSEEN HEREIN LAMA Hewlett Packard Enterprise DNS ERREUR NET HAS ZEN A FOIE Hewlett Packard Enterprisel amp 5 E UB AGE Be SRL ERT AEREA PEART ABE LETS AD da D ARE EA Hewlett Packard EnterprisefrEY E Ali Ban Rt CADEA t NAE nau Ey IDH CATA BREA CHETNET R OD ARRE EAIIBAUVTIE CSR m EEEH E YRL TOHE ZC Ehe ES 4 BER MIM DLT HL SEM Hewlett Packard Enterprise SMF t ZRH an Z i TT 016185 FALBFTZZERSLUN FERN BERDTAHELRU ETF Customer selfrepair 12 FP A T 1S Hewlett Packard Enterprise AHTS EP Bitte CSR ABH LUR TT BE ta AGE ERE FO SRR Di AAR ENE ARES EFRAJE Hewlett Packard Enterprise skHewlett Packard Enterprise JR Ste AM SARS ATRIA EN LOSER CSR HE Hewlett Packard Enterprise FERAS E 015 eier ER BM CSR AM a RE SKS Pasa Bi Toes a MRE Hewlett Packard Enterprise ERREH 1 MS AXES CITE A LAR e AA EP 9 LE Se E ir E d EH e Eent A BS e Co Err ER ETF Ait RER Hewlett Packard Enterprise Jff FJ RE ARE
41. a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail o Flashing amber The drive is not configured and predicts the drive will fail o Solid amber The drive has failed NPE ly IMPORTANT The Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode It cannot be enabled in Legacy BIOS Boot Mode If the B140i controller is disabled drives connected to the system board Mini SAS connectors operate in AHCI or Legacy mode Under this condition e The drives cannot be a part of a hardware RAID or a logical drive e The Locate Drive status and Do not remove LEDs of the affected drives are disabled Use BIOS Platform Configuration RBSU in the UEFI System Utilities HPE UEFI System Utilities on page 84 to enable or disable the B140i controller System Configuration gt BIOS Platform Configuration RBSU System Options SATA Controller Options gt Embedded SATA Configuration Component identification 96 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the Hewlett Packard Enterprise website http www hpe com products servers platforms
42. ank on page 48 Remove the PCI riser cages Remove the PCI riser cage on page 32 Disconnect all cables connected to the system board Remove the Smart Storage Battery HPE Smart Storage Battery on page 40 Remove all DIMMs DIMMs on page 50 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence Removal and replacement procedures 70 c Remove the heatsink from the processor backplate 13 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Removal and replacement procedures 71 14 Remove the processor from the processor retaining bracket A CAUTION When returning a damaged system board to Hewlett Packard Enterprise always install all processor socket covers to prevent damage to the processor sockets and system board 15 Remove the system board a Remove the system board screws b Lift the system board out of the chassis Removal and replacement procedures 72 To replace the system board assembly 1 Install the system board assembly 2 Open each of the processor locking levers in the order indicated and then open the processor retaining brac
43. at u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorieen CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie is gewenst belt u het Hewlett Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen Hewlett Packard Enterprise vermeldt in de documentatie bijhet vervangende CSR onderdeel of het defecte onderd
44. connect all peripheral cables and power cords from the rear panel 4 Doone of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the air baffle on page 31 Removal and replacement procedures 48 7 Remove the fan blank gs i A al nn ae e EE _ Ber ee fico a ee en a ae A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To replace the component reverse the removal procedure Hot swap fan N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD To remove the component 1 2 Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the air baffle on page 31 Removal and replacement procedures 49 6 Disconnect the fan cable from the system board and remove the fan To replace the component reverse the r
45. e b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel If installed remove any expansion board that blocks access to the SSD module Expansion board on page 58 Remove the SSD module To replace the component reverse the removal procedure Optical drive blank To remove the component 1 2 3 If installed remove the security bezel Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the optical drive blank Removal and replacement procedures 44 o Four bay LFF drive model o Eight bay SFF drive model QU To replace the component reverse the removal procedure Optical drive A CAUTION To prevent improper cooling and thermal damage do not operate the chassis unless all bays are populated with a component or a blank To remove the component 1 If installed remove the security bezel 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Removal and replacement procedures 45 4 Doone o
46. e 101 Removal and replacement procedures 41 6 Disconnect the cache module backup power cable from the cache module 7 To replace the component reverse the removal procedure M 2 SSD enablement kit M 2 SSD enablement board For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 29 Removal and replacement procedures 42 o Remove the server from the rack on page 31 Remove the access panel Remove the PCI riser cage on page 32 Disconnect the SATA cables from the M 2 SSD enablement board Remove the M 2 SSD enablement board o Slot2 gt ee AE ig o Slot 3 To replace the component reverse the removal procedure M 2 SSD module For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs To remove the component 1 Power down the server on page 29 Removal and replacement procedures 43 Remove all power a Disconnect each power cord from the power sourc
47. e removal procedure system battery If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Removal and replacement procedures 64 N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 2 se o gt Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel If installed remove any expansion boards Expansion board on page 58 installed in slot 1 and 2 Locate the battery on the system board System board components on page 93 Remove the battery Use a small flat bladed nonconductive tool to carefully remove the battery from the socket N WARNING Do not exert too muc
48. e the access panel Disconnect all cables connected to existing expansion boards Remove the secondary PCI riser cage or PCI blank Removal and replacement procedures 32 o Secondary PCl riser cage o PCl blank Removal and replacement procedures 33 7 Remove any expansion boards installed in the primary riser cage E ST Non hot pluc drive carrier A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 If installed remove the security bezel Removal and replacement procedures 34 4 Remove the drive carrier To replace the component slide the component into the bay until it clicks Non hot plug drive A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server If installed remove the security bezel Remove the non hot plug drive Removal and replacement procedures 35 6 _ Remove the drive from the carrier
49. ect sunlight allowed Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended e 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft e 40 C to 45 C 104 F to 113 F at sea level with an altitude derating of 1 0 C per every 125 m 1 8 F per every 410 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website http www hpe com servers ASHRAE Mechanical specifications Specification Value Height 4 29 cm 1 69 in Depth 60 70 cm 23 90 in Width 43 46 cm 17 11 in Power supply specifications Depending on the installed options and or the regional location where the server was purchased the server is configured with one of the following power supplies e 550 W Power Supply PN 730941 B21 Specifications 110 e 800 W 900 W Gold AC Power Input Module PN 744689 B21 This module is supported when the two bay RPS backplane option PN 745813 B21 is installed 1 2 IMPORTANT The 800 W 900 W Gold AC Power Input Module PN 744689 B21 wattage rating chang
50. ed Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Removal and replacement procedures 76 Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the F10 key to confirm exiting System Utilities The server automatically reboots Power supplies and backplane HPE 550 W Power Supply N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 Power down the server on page 29 2 Access the product rear panel on page 30 3 Release the power cord from the strain relief clip 4 Remove all power a Disconnect the power cord from the power
51. ed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation Diagnostic tools 85 For more information or to download the utility see the Hewlett Packard Enterprise website http www hpe com servers diags The Insight Diagnostics Online Edition is also available in the SPP HPE Insight Diagnostics survey functionality HPE Insight Diagnostics on page 85 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the Hewlett Packard Enterprise website http www hpe com info supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HPE Insight Diagnostics installation or it can be installed through the SPP HPE Insight Remote Support Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty HP Care Pack Service or Hewlett Packard Enterprise contractual support agreement Insight Remote Support supplements your monitoring continuously to en
52. eel aan Hewlett Packard Enterprise moet worden geretourneerd Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan Hewlett Packard Enterprise Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan Hewlett Packard Customer self repair 10 Enterprise u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van Hewlett Packard Enterprise Informatie over Service Partners vindt u op de Hewlett Packard Enterprise website http www hpe com support selfrepair Garantieservice Parts Only Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u Hewlett Packard Enterprise verzoekt deze onderdelen vo
53. emoval procedure DIMMs To identify the DIMMS installed in the server see DIMM slot locations on page 94 To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove any expansion board installed in slot 1 and 2 Expansion board on page 58 Open the DIMM slot latches Removal and replacement procedures 50 7 Remove the DIMM To replace the component reverse the removal procedure Heatsink N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them N WARNING A warning contains information essential to physical safety The text should point out physical hazards calling attention to procedures and practices that must be followed to prevent serious injury or death To remove the component 1 2 Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the air baffle on page 31
54. en eee cents 91 RearpanelcoOMPON EN en ee esse ee ee 91 Rear panel LEDS 00 ae ein a 92 PCIe riser board slot definitions uses ee 92 SystemiDOara COMPONEN tirar a o E een 93 DIMIN SIOLIOCAl OH i a ea te er 94 System maintenance Switch rrrarnrnrnnnnrnrnnnnrnvrnnnnrnnnnnnrnnnnnnrnnnnnnrnnnnnnrnnnnnnsnnnnnnsnnnannrnnnnnnsnsnnnnsnsnnsnsnsnnssennnnn 94 INVITACION Mead 95 BM o A a a O E ane atten E E PR ne E 95 FOL DING dave LED ENN NN 96 GANG ae SN 97 Gabling NENNE 97 Storage Cable 97 FOUFDaY LFF NON NOFPIUG AVES CaDING ns AAEE E O a 97 soto dla as e Uber o yA ETT E A O 98 Eight bay SFF hot plug drive Cabling A 100 FEN CAN III e A A a a a A e 101 MZ gt gt SSA ADN eden 103 APE Smart storage Dallery ANA 106 HPE POWER SUPPIY CADIINO senai eras ea A nine en SR id A IRA ia 106 O pliCalvdrive Caplin Diosa se 107 Fo AO ANN ke 108 FV NN 109 Jn A O 110 Environmental Specifications saa 110 Mechanical specificatlions EE 110 POWER SUPPIVISPECHICAONS EE 110 will Reie EE leie e dl EE 111 Acronyms ANA ADDIS VIAIONS user a AA E E 112 Documentation teedDaCkK see NER 115 Contents 4 Contents 5 Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period Hewlett Packard Enterprise or Hewlett Packard Enterprise service providers or service partner
55. end Extend the server from the rack on page 29 or remove Remove the server from the rack on page 31 the server from the rack Remove the access panel Remove all hot plug hard drives Hot plug drive on page 36 Disconnect all cables connected to the drive backplane Removal and replacement procedures 39 8 Remove the hot plug drive backplane To replace the component reverse the removal procedure HPE Smart Storage Battery For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs AA CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 4 Remove the access panel 5 Disconnect the Smart Storage Battery cable from the system board Removal and replacement procedures 40 Remove the Smart Storage Battery To replace the component reverse
56. enn o Customer self repair 14 14 HE Pel Hewlett Packard Enterprise ASE Tel AZAS 2 43 5101 3380 VE ts nal A OS 33353 Ur QUES 51 Sa VA ME Fel CSR PES OS AE SIA Sue AS Jl zt SO Hewlett Packard Enterprise E Hewlett Packard Enterprise Al H 224 Al SE HH 2 gay AM CSR FEE MS SIH zelt 718 Son Ec Hewlett pein rd Enterprise 44 RES tas Fio ALS it WAS SASS BUC CSR SSUES F 241 FF ABLE Hy a Je Fet Ob Ao B SZ AS A7 Hewlett Packard Enterprise ol 239 LAS 23 AS Of Ablo Chet SZ Mara 373 LC ME APSE DA uE zelt MEY ASO SS ol PISE LA du Ze Fest E HAINE LICE SPA Gk ALS AFI Hewlett Packard Enterpriseoll o Heo TAS 294 212 ALS ARF FLO Et Sol deste SS Mel FAO Cet 27 HE 810 mA 7188 9 SL CF ED 2 Hewlett Packard Enterprise 752 2 a Hewlett nn Een Ss cae ped zn see ed lt gt ro S7ISSYEE 3415190 SL Ct lsh 291 AH A Assis FY FEE arts Catalog Noch al HA SIH SELIC CSR KES De EN S x Cl Edo ASH as CE 999 SSO 718813 4 HM 30 O HEF LICE zeca BHO ge SS F7 BH S9 BALE F7ILE SH E JA Ft HH EO ts E SE SELIC 250 YSN Hewlett Packard Enterprise Support Center2 SSL AP 7 AI 82 See E ALE Hewlett Packard Enterprise 20 Lott EE Hewlett Packard Enterprise iShs Of SEX GY 8 CSR ul 9 32 SPA BSS APSO Xl A EH CF 380 Us ES Hewlett Packard Enterprise PE OF st PAIE 213 El Fr LE Sae 71 52 0l Hewlett Packard Enterprise PROF ELCH ol SEO Hat TES ASE SES AY Sol A PRA SAAS EPA LES OF BUCH AO Baar F 8 PE
57. es depending on whether one or two power input modules is installed in the server Single power input module installed non redundant 900 W Two power input modules installed redundant 800 W For more information about the power supply features specifications and compatibility see the Hewlett Packard Enterprise website http www hpe com info proliant powersupply A CAUTION Check the system and power supply input ratings before powering up the server Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the Hewlett Packard Enterprise Power Advisor website http www hpe com info rackandpower Specifications 111 Acronyms and abbreviations ABEND abnormal end AC alternating current AMP Advanced Memory Protection API application program interface ASHRAE American Society of Heating Refrigerating and Air Conditioning Engineers CSR Customer Self Repair FBWC flash backed write cache GPU graphics processing unit HBA host bus adapter HPE SIM HPE Systems Insight Manager Hz hertz iLO Integrated Lights Out IML Integrated Management Log Acronyms and abbreviations 112 LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory PCle Peripheral Component Interconnect Express POST Power On Self Test PSU power supply unit RBSU RO
58. f the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Disconnect the optical drive cable from the drive 7 Remove the optical drive o Four bay LFF drive model D i Removal and replacement procedures 46 o Eight bay SFF drive model Q NAS I if V d i b a Fado K ji nl Vi E V A A i f F SE D To replace the component reverse the removal procedure Fan and fan blank Fan population guidelines To provide sufficient airflow to the system if a fan fails the server supports redundant fans Removal and replacement procedures 47 Non redundant Blank re with processors Fe under 105 Fan Non redundant ia with processors rated over105 W Fan redundancy is not supported for processors exceeding 105 W e In the redundant fan mode o If one fan rotor fails the system continues to operate without redundancy This condition is indicated by a flashing amber Health LED o If two fan rotors fail the system shuts down Fan blank N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Dis
59. g 105 HPE Smart Storage battery cabling HPE Power supply cabling e HPE 550 W Power Supply cabling Item Description 16 pin power supply sideband signal cable 24 pin power supply cable Cabling 106 e RPS backplane cabling Description 16 pin power supply sideband signal cable 24 pin power supply cable 10 pin RPS cable for GPU Optical drive cabling e Four bay LFF configuration FA s o item Description SSS Drive power cable Optical drive cable Cabling 107 e Eight bay SFF configuration Drive power cable Optical drive cable Front 1 0 cabling e Four bay LFF configuration tem Description Front UO cable asf FrontVOcable o USB 2 0 connector cable Ambient temperature sensor cable Cabling 108 e Eight bay SFF configuration item Description SSS Cabling 109 Specifications Environmental specifications Temperature range Operating 10 C to 35 C 50 F to 95 F Nonoperating 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Operating Minimum to be the higher more moisture of 12 C 10 4 F dew point or 8 relative humidity Maximum to be 24 C 75 2 F dew point or 90 relative humidity Nonoperating 9 to 95 38 7 C 101 7 F maximum wet bulb temperature Alltemperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No dir
60. h force to remove the system battery The battery could pop out of the socket or the tool could slip and damage the socket or the system board A IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery use BIOS Platform Configuration RBSU in the UEFI System Utilities HPE UEFI System Utilities on page 84 to reconfigure the system Removal and replacement procedures 65 To replace the component 1 5 Insert the battery with the side facing up underneath the outer lip of the socket and then press the battery down to secure it in place Install any expansion boards that have been removed Install the access panel Do one of the following o Slide the server into the rack o Install the server into the rack Power up the server For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Front I O module To remove the component 1 2 3 If installed remove the security bezel Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the front I O module a Disconnect the front I O module from the sy
61. he server from the rack Remove the access panel Remove the security bezel optional The security bezel is only supported in servers using the quick release latch rack ears Removal and replacement procedures 28 To access the front panel components unlock and then remove the security bezel Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs N WARNING Toreduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC DC power is removed i IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection thro
62. hot plug dual port SAS SFF 15 000 RPM 6G 653950 001 Mandatory ur Illustrated parts catalog 22 Description Spare part Customer self number SC on page EE a a ar FF TART ri LE Te a ar ri is BE EZ EEE riss is REEL EEE LE a SE TF Ta ss is 20 6TB hot plug SAS LFF 7 200 RPM 6G 761497 001 ic iai 30 Network adapters a EE ni ln AR SE EN En ee rea peer ic AN dn e MN nn TT Ei EN ae a a i li ii io ci O cc a JA een RE i UN y Ethernet 1Gb 2P 332T adapter 616012 001 pd sa A 31 Other boards 2 2 Otherboards e boards A a Gef A ri e Bieden in CP o N O ss a Li a RE Je Not shown 1Mandatory Parts for which customer self repair is mandatory If you request Hewlett Packard Enterprise to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that Hewlett Packard Enterprise replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product Illustrated parts catalog 23 3No Some Hewlett Packard Enterprise parts are not designed for customer self repair In order to satisfy the customer warranty Hewlett Packard Enterprise requires that an authorized service provider replace the part These pa
63. ion guidelines ICh3Ch4 Ch2Ch 1 ICGDH FBEA N E af 8765 _________4321 The arrow points to the front of the server System maintenance switch Off Dedicated iLO management security is enabled On Dedicated iLO management security is disabled S2 Off Off System configuration can be changed On System configuration is locked Reserved Off Power on password is enabled On Power on password is disabled Off No function On ROM reads system configuration as invalid Off Set default boot mode to UEFI On Set default boot mode to legacy S11 Reserved S12 Reserved To access the redundant ROM set S1 S5 and S6 to on When system maintenance switch S6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM Component identification 94 ly IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HPE Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the
64. ionality on the Diagnostics tab e For supported controllers provides access to additional features For more information about HPE SSA see the Hewlett Packard Enterprise website http www hpe com info hpessa Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HPE ProLiant DL980 Servers or panic system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU Diagnostic tools 87 Component identification Front panel components e Four LFF drive model u TT E a oi sc Optical drive optional Serial label pull tab USB 2 0 connector LFF drives The serial number iLO information pull tab is double sided The top side shows the server serial number and the customer asset tag label The reverse side shows the default iLO account information and QR c
65. ip sate eA IEEE dE Al Hewlett Packard Enterprise PJ SEX Av k BUA I bin eA E Ft Hewlett Packard Enterprise SPM4 101 HAS RSPR THE ATBEEFRIEN SEE Hewlett Packard Enterprise Es MIE SHG SRS REIFERFEH OR PICA ze CSR EMS FTP FAA CRATE RIAA IRE ERT RSA T SARA Ais EUA MA BORSA RUE Hewlett Packard Enterprise HARE SAARA RET E I GEAR Hewlett Packard Enterprise SETAS CSR Git Se PILER EEE A ato SILB OS Hewlett Packard Enterprise WREKTE Jah pt AR Hewlett Packard Enterprise BAR amp LHMEHENFRN BEER 5 PTE A FRE 44 Hewlett Packard Enterprise Su RIERA ane AR TE ADA EHE rt BUE EZ FEB AS EC E ODER Hewlett Packard Enterprise DI E SS VI SCHT EM PETER Hewlett Packard Enterprise HAB ARA fn AMARA HEI AX Hewlett Packard Enterprise EP BITEEIE I TR TEE FSA MAR SS Bt e FX ICS HE BIT 151518 Hewlett Packard Enterprise Pluk http www hpe com support selfrepair ETA MABE RIE BR SS aA Hewlett Packard Enterprise ARALAR STO REA RAFA MER ED RENS FR ANE Hewlett Packard Enterprise 14 3 12 4 SIR FI Be EB REARS BS RIFT CSR HH ER ou Sak Hewlett Packard Enterprise E fax AN MAMAS REN A LBA Customer self repair 13 SAR THE Hewlett Packard Enterprise EEE S SF AT HE CSR DELLA AAS A 1878 8 REE RS RES BABE ISR EEA gt Hewlett Packard Enterprise ex Hewlett Packard Enterprise BRIS TH RER Behe Fe INSS LIA REE Fa LER ER CSR FAHRT Bl Hewlett Packard Enterprise V 8 1355 0 54 ETE 15 1 8 J e CSR EHI Sa AE El e s
66. ircuitry e Always be properly grounded when touching a static sensitive component or assembly symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions Y This symbol indicates the presence of hazardous energy circuits or electric shock MN h hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure 1 amp This symbol indicates the presence of electric shock hazards The area contains no This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle Removal and replacement procedures 26 1 a This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching individual to handle safely 1 This symbol indicates that the component exceeds the recommended weight for one 17 00 37 44 WARNING To reduce the r
67. ise non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia Hewlett Packard Enterprise richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessita si puo richiedere l assistenza telefonica di un addetto del centro di supporto tecnico Hewlett Packard Enterprise Nel materiale fornito con una parte diricambio CSR Hewlett Packard Enterprise specifica se il cliente deve restituire dei component Qualora sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso lo si deve spedire ad Hewlett Packard Enterprise entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi ll componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente puo comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise Nel caso di riparazione da parte del cliente Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di Hewlett Packard
68. isk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling A These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power STA ETA WARNING To reduce the risk of injury from electric shock remove all power cords a nai to completely disconnect power from the system Server warnings and cautions A WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware f
69. ite da Hewlett Packard Enterprise http www hpe com support selfrepair Servi o de garantia apenas para pe as A garantia limitada da Hewlett Packard Enterprise pode incluir um servi o de garantia apenas para pe as Segundo os termos do servi o de garantia apenas para pe as a Hewlett Packard Enterprise fornece as pe as de reposi o sem cobrar nenhuma taxa No caso desse servi o a substitui o de pe as CSR obrigat ria Se desejar que a Hewlett Packard Enterprise substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o HAAIT lies A NF IBA AHL ABRAN AAA AEREAS AR Hewlett Packard Enterprise 12 ESUNDHAAT EILTFN NT CSR BEARD ETF RORIL CSR D EAT NEEE TE D amp Hewlett Packard Enterprise Hewlett Packard Enterprise f IF Hewlett Packard Enterprise EH FR FREE WELS Hewlett Packard Enterprisel TNARA TEIE BERIFAEL es zl CLvt tz 3 CSRHAILIEUTIZERH BU ET PBA DIDARZENIZUAPIZMAD m Ban COLT LAE Hewlett Packard Enterprise ICE HER FREE NA TOER EANET AREE BEUA D BERITER ANEY e FER DAR Z EJNITUYATIEE COB COBRELHASTX ELIYUAFATI L 2 LT L H R Hewlett Packard Enterprise RER ER FR HB EN SIES li BELETFORRIDAR SAL SIRF CAABOMMAILSUTCIC AREZERFRHLTITHES CHEM RETO EA ERAS ENTERA E Hewlett Packard Enterprise RO RO mI HAS ZEIT UAF E CT BAD Tiki SII Hewlett Packard Enterprise f HHewlett Packard Enterprise IE RAR ICI TE IL k SE BEE AUDE E T
70. ket Removal and replacement procedures 73 3 Remove the clear processor socket cover Retain the processor socket cover for future use 4 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED AAA ee es Id IS COSCO ve AZ CY A CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket Removal and replacement procedures 74 AA CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement 5 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket 6 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket Install the processor socket cover on the failed system board Clean the old thermal grease from the heatsink
71. l before touching them A CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 If installed remove the security bezel 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Doone of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Removal and replacement procedures 69 5 Remove the quick release latch rack ear assembly To replace the component reverse the removal procedure System board CAUTION To avoid ESD damage when removing electrostatic sensitive components from the failed system board place the components on a static dissipating work surface or inside separate antistatic bags To remove the system board assembly 1 2 Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the air baffle on page 31 Remove the fans Fan and fan blank on page 47 Remove the fan blanks Fan bl
72. lett Packard Enterprise In cases where it is required to return the defective part to Hewlett Packard Enterprise you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in Hewlett Packard Enterprise billing you for the replacement With a customer self repair Hewlett Packard Enterprise will pay all shipping and part return costs and determine the courier carrier to be used For more information about the Hewlett Packard Enterprise CSR program contact your local service provider For the North American program go to the Hewlett Packard Enterprise CSR website http www hpe com support selfrepair Parts only warranty service Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service Hewlett Packard Enterprise will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request Hewlett Packard Enterprise to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits Hewlett Packard Enterprise comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d
73. lf Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico Hewlett Packard Enterprise o los proveedores o socios de servicio de Hewlett Packard Enterprise identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR Hewlett Packard Enterprise le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio Componentes cuya reparaci n por parte del usuario es obligatoria Si solicita a Hewlett Packard Enterprise que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional Componentes cuya reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que Hewlett Packard Enterprise realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes de Hewlett Packard Enterprise no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a Hewlett Packard Enterprise pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes
74. ll cables connected to existing expansion boards Remove the PCI riser cage on page 32 ME ii 7 Remove any existing expansion board from the riser board Expansion board on page 58 Removal and replacement procedures 61 8 Remove the riser board from the cage To replace the component reverse the removal procedure FlexibleLOM riser assembly To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Disconnect all cables connected to existing expansion boards Removal and replacement procedures 62 6 Remove the FlexibleLOM riser cage To replace the component reverse the removal procedure GPU To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Removal and replacement procedures 63 Remove the access panel Disconnect all cables connected to the existing GPU Remove the GPU riser cage 7 Remove the GPU from the riser cage To replace the component reverse th
75. m Utilities 83 USB support 85 W warnings 27 warranty information 6 weight 109 Index 117
76. n Service berechnet e Optional tTeile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Hewlett Packard Enterprise Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das Hewlett Packard Enterprise Customer self repair 8 Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien von Hewlett Packard Enterprise die mit einem CSR Ersatzteil geliefert werden konnen Sie entnehmen ob das defekte Teil an Hewlett Packard Enterprise zuruckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an Hewlett Packard Enterprise zuruckzuschicken mussen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von fu
77. nado ao produto 3Nao Algumas pe as da Hewlett Packard Enterprise n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a Hewlett Packard Enterprise exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No N o no cat logo de pecas ilustrado Illustrated parts catalog 17 Mandatory DA AASYI PILIVATABBORR SAART LE SE Hewlett Packard Enterprisel MESS GE Ed E EDBEY EILIBEFSTBRBLUL FAN BEHU SFR NET Optional EE HAFT EILTUSTHER CHE COMMEAASI CILIVAPTACT Sms DUT SELER HkhtHewlett Packard EnterpriselZM FF ERkHihsBEl t SRULTORR BASH AZHEH ERNEDBENI Lut lt MRBHRAERELTUIFS E lt SSIER lt SBEH ERFFIHALEHTEERT No Fa Hewlett Packard Enterprise RO HOMMIL HAFT EILFTUAFTONRHTT RRORMERRT SITE Hewlett Packard Enterprise fz Hewlett Packard Enterprise EAA HELE II E DREDGE NT VET Sant 8 Q 71 BR MmeAASI LILIVAT Ro CHSSMAMENTHET Mandatory EPP ETIENNE NR EIER Hewlett Packard Enterprise FREE MAMA RRRA ERMALI A Optional SPU LILES ATREA RERFHEAFFAITER EHEN Fi MEMES Hewlett Packard Enterprise 41 BRIX AH MARE ERA ee RAR ASB Hewlett Packard Enterprise BJ SEI EN SX 4 KLE ee No FE Hewlett Packard Enterprise St Gurt Ak EES EC BITER HTREEPREN FE Hewlett Packard Enterprise Bie MARS SRAM NEIFERFER ER PICA ES Mandatory ZP Bi7 4 6 PRE RAAE 4 ERES MEMES Hewlett Packard Enterprise FRESER
78. nf 5 Geschaftstagen Das defekte Teil muss mit der zugehorigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zuruckschicken kann Hewlett Packard Enterprise Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise fur alle Kosten fur die Lieferung und Rucksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der Hewlett Packard Enterprise Website unter http www hpe com support selfrepair Parts only Warranty Service Garantieservice ausschlie lich f r Teile Ihre Hewlett Packard Enterprise Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede reemplazar Customer Se
79. nnect all peripheral cables from the server Remove the server from the rack For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 5 Place the server on a sturdy level surface Remove the air baffle A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open Removal and replacement procedures 31 To remove the component 1 2 Power down the server on page 29 If you are performing a non hot plug procedure remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Remove the air baffle Remove the PCI riser cage A CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remov
80. nt of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides A WARNING To reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended N WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following procedures Access the product front panel Power down the server on page 29 If you must remove a server from a rack or a non hot plug component from a server power down the server Extend the server from the rack on page 29 If you are performing service procedures in an Hewlett Packard Enterprise Compaq branded Telco or third party rack cabinet you can use the locking feature of the rack rails to support the server and gain access to internal components For more information about Telco rack solutions see the RackSolutions website http www racksolutions com hpe Access the product rear panel on page 30 Remove the server from the rack on page 31 If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove t
81. o progettate per consentire anche la riparazione da parte del cliente Tuttavia se il cliente richiedel intervento di Hewlett Packard Enterprise per la sostituzione potrebbero essere addebitate spese aggiuntive a seconda del tipo di garanzia in assistenza previsto per il prodotto 3No Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del cliente In base a quanto previsto dalla garanzia per il cliente Hewlett Packard Enterprise richiede l intervento di un tecnico autorizzato per la sostituzione della parte Queste parti sono contrassegnate con No nel catalogo parti illustrato 1Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten fur diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen mochten k nnen bei diesem Service je nach den fur Ihr Produkt vorgesehenen Garantiebedingungen zusatzliche Kosten anfallen SNein Einige Hewlett Packard Enterprise Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erfullen muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden Im illustrierten
82. ode linking to product documentation resources The serial number iLO information is also printed on labels attached to the chassis e Eight SFF drive model tem Description gt Component identification 88 Item Description O22 O O USB 2 0 connector The serial number iLO information pull tab is double sided The top side shows the server serial number and the customer asset tag label The reverse side shows the default iLO account information and QR code linking to product documentation resources The serial number iLO information is also printed on labels attached to the chassis Front panel LEDs and buttons o Four LFF drive model UID button LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4 Hz cycle per sec LO manual reboot sequence initiated e 8 Hz cycle per sec LO manual reboot sequence in progress Off Deactivated Health LED Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power presentt When all four LE
83. om deze te vervangen kan het zijn dat hiervoor extra kosten in rekening worden gebracht afhankelijk van het soort garantie dat op uw product van toepassing is 3Geen Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te worden vervangen Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een geautoriseerde serviceverlener het onderdeel vervangt Deze onderdelen worden aangeduid met Geen in de geillustreerde onderdelencatalogus Obrigat rio Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a Hewlett Packard Enterprise substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Illustrated parts catalog 24 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a Hewlett Packard Enterprise as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto 3Nao Algumas pe as da Hewlett Packard Enterprise n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a Hewlett Packard Enterprise exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Mandatory A AASV LILIVATABGBORR SEARLOT LEH BHA Hewett Packard Enterprisel AES
84. only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Use the iLO Virtual NMI feature e Short the NMI header System board components on page 93 For more information see the Hewlett Packard Enterprise website http www hpe com support NMI Drive numbering e Four bay LFF drive model e Eight bay SFF drive model Component identification 95 Hot plug drive LED definitions Identify a HPE SmartDrive by its carrier shown in the following illustration When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive item LED Sue ege Solid blue The drive is being identified by a host application pf Flashing blue The drive carrier firmware is being updated or requires an update Activity ring Rotating green Drive activity 3 Do not remove Solid white Do not remove the drive Removing the drive causes one or more of the logical drives to fail NG Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing
85. or u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da Hewlett Packard Enterprise s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a Hewlett Packard Enterprise ou fornecedores parceiros da Hewlett Packard Enterprise concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a Hewlett Packard Enterprise enviar a pe a diretamente ao cliente H duas categorias de pe as CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a Hewlett Packard Enterprise substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o e Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a Hewlett Packard Enterprise as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da Hewlett Packard Enterprise n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a Hewlett Packard Enterprise exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat
86. processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 4 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 5 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 6 Install the heatsink a Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Removal and replacement procedures 57 10 11 12 b Finish the installation by completely tightening the screws in the same sequence Install the air baffle Install the access panel Do one of the following o Slide the server into the rack o Install the server into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Expansion board To remove the component 1 2 Nm gt Power down the server on page 29 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Disconnect all cables connected to exis
87. r various server components The Agentless Management Service is available in the SPP which can be downloaded from the Hewlett Packard Enterprise website http www hpe com servers spp download The Active Health System log can be downloaded manually from iLO 4 or HPE Intelligent Provisioning and sent to Hewlett Packard Enterprise For more information see the following documents e HE iLO User Guide on the Hewlett Packard Enterprise website http www hpe com info enterprise docs e HPE Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website http www hpe com info enterprise docs HPE ProLiant Pre boot Health Summary If the server will not start up you can use iLO to display diagnostic information on an external monitor This feature is supported on servers that support external video and have a UID button or an SUV connector When power is available to the server but the server is not powered on iLO runs on auxiliary power and can take control of the server video adapter to display the HPE ProLiant Pre boot Health Summary For additional information see the following documents Diagnostic tools 83 e LO 4 User Guide See the Hewlett Packard Enterprise website http www hpe com info ilo docs e ProLiant Gen9 Troubleshooting Guide Volume I Troubleshooting See Troubleshooting Resources on page 81 Integrated Management Log The IML records hundreds of events and stores them in an ea
88. rformance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server e Use the shared NET Integrated Remote Console to collaborate with up to four server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Implement true Agentless Management with SNMP alerts from HPE iLO regardless of the state of the host server e Download the Active Health System log e Register for HPE Insight Remote Support e Use iLO Federation to manage multiple servers from one system running the iLO web interface e Use Virtual Power and Virtual Media from the GUI the CLI or the iLO scripting toolkit for many tasks including the automation of deployment and provisioning e Control iLO by using a remote management tool For more information about iLo features see the iLo documentation on the Hewlett Packard Enterprise website http www hpe com info ilo docs The HPE iLO 4 hardware and firmware features and functionality such as NAND size and embedded user partition vary depending on the server model For a complete list of supported features and functionality see the HPE iLO 4 QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info Quickspecs iLO Diagnostic tools 82 Active Health System The HPE Active Health System provides the following features e
89. rise replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3No Some Hewlett Packard Enterprise parts are not designed for customer self repair In order to satisfy the customer warranty Hewlett Packard Enterprise requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog 1 1 Thumbscrew ear assembly 790551 001 Mandatory 1 1 1 Illustrated parts catalog 16 Obligatoire Pi ces pour lesquelles le client doit proc der lui m me aux r parations Si vous demandez Hewlett Packard Enterprise de proc der au remplacement de ces pi ces les frais de transport et de main d uvre pour ce service vous seront factur s Facultatif Pi ces pour lesquelles une r paration par le client est facultative Ces pi ces sont galement con ues pour que le client puisse proc der lui m me aux r parations Cependant les frais suppl mentaires engendr s par le remplacement de ces pi ces par Hewlett Packard Enterprise d pendent du type de service de garantie d sign pour votre produit Non Certaines pi ces Hewlett Packard Enterprise ne sont pas con ues pour tre remplac es par le client Afin de se conformer aux exigences de la garantie la garantie du client Hewlett Packard Enterprise demande un fournisseur de services agr de proc der au remplacement de la pi ce Ces pi ces
90. rom damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Rack warnings Removal and replacement procedures 27 N WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason N WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in fro
91. rts are identified as No in the Illustrated Parts Catalog Obligatoire Pi ces pour lesquelles le client doit proc der lui m me aux r parations Si vous demandez Hewlett Packard Enterprise de proc der au remplacement de ces pi ces les frais de transport et de main d uvre pour ce service vous seront factur s Facultatif Pi ces pour lesquelles une r paration par le client est facultative Ces pi ces sont galement con ues pour que le client puisse proc der lui m me aux r parations Cependant les frais suppl mentaires engendr s par le remplacement de ces pi ces par Hewlett Packard Enterprise d pendent du type de service de garantie d sign pour votre produit 3Non Certaines pi ces Hewlett Packard Enterprise ne sont pas con ues pour tre remplac es par le client Afin de se conformer aux exigences de la garantie la garantie du client Hewlett Packard Enterprise demande un fournisseur de services agr de proc der au remplacement de la pi ce Ces pi ces sont signal espar le mot Non dans le Catalogue de pi ces illustr Obbligatorio Parti per le quali il cliente tenuto a effettuare autonomamente la riparazione Se si richiede l intervento di Hewlett Packard Enterprise per la sostituzione di queste parti al cliente verranno addebitate le spese di viaggio e manodopera dell operazione 2Facoltativo Parti per le quali la riparazione in autonomia da parte del cliente facoltativa Queste parti son
92. s identifies that the repair can be accomplished by the use of a CSR part Hewlett Packard Enterprise will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request Hewlett Packard Enterprise to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that Hewlett Packard Enterprise replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some Hewlett Packard Enterprise parts are not designed for customer self repair In order to satisfy the customer warranty Hewlett Packard Enterprise requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the Hewlett Packard Enterprise Support Center and a technician will help you over the telephone Hewlett Packard Enterprise specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hew
93. s and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 Power down the server on page 29 2 Access the product rear panel on page 30 3 Release the power cord from the hook and loop strap 4 Remove all power Removal and replacement procedures 79 a Disconnect the power cord from the power source b Disconnect the power cord from the server 5 Remove all installed power input modules HPE 800 W 900 W Gold AC Power Input Module on page 78 Remove the server from the rack on page 31 Place the server on a sturdy level surface Remove the access panel ser EE 10 If Installed remove the primary PCI riser cage Remove the PCI riser cage on page 32 10 Disconnect all power supply cables from the system board and any associated component drive backplane GPU etc 11 Remove the RPS backplane To replace the component reverse the removal procedure HPE Trusted Platform Module The TPM is not a customer removable part AA CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system
94. sont signal espar le mot Non dans le Catalogue de pi ces illustr Obbligatorio Parti per le quali il cliente tenuto a effettuare autonomamente la riparazione Se si richiede l intervento di Hewlett Packard Enterprise per la sostituzione di queste parti al cliente verranno addebitate le spese di viaggio e manodopera dell operazione 2Facoltativo Parti per le quali la riparazione in autonomia da parte del cliente facoltativa Queste parti sono progettate per consentire anche la riparazione da parte del cliente Tuttavia se il cliente richiedel intervento di Hewlett Packard Enterprise per la sostituzione potrebbero essere addebitate spese aggiuntive a seconda del tipo di garanzia in assistenza previsto per il prodotto 3No Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del cliente In base a quanto previsto dalla garanzia per il cliente Hewlett Packard Enterprise richiede l intervento di un tecnico autorizzato per la sostituzione della parte Queste parti sono contrassegnate con No nel catalogo parti illustrato 1Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten fur diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair a
95. ssors rated over 105W 802695 001 Mandatory Processors includes alcohol pad and thermal compound N Standard processors for use with standard heatsink A a 1 6 GHz Intel Xeon E5 2603 v3 6C 85 W SL ss forenes SN aan fou a score ees Je ds fot ee fon fart esac ees omme re rari es a ees Je rar esos Tee ora esse ae new Tess High efficiency processors for use with the high efficiency Po Po heatsink A Ten Ten frasa so sw ees fon mrsa rar for de Tea Je eene Jess Je emeng Jesse Illustrated parts catalog 19 Description Spare part Customer self number SC on page NINO q 3 5 GHz Intel Xeon E5 1650v3 6C 140 W 801578 001 ci Cio 48 DIMMS DIMMs O Mia idilio e er a ii DU C lead SE EN BE ee ne ee ee Li UN a a ia EN ee a EN ee eneen ER ie RPS backplane for 800 W 900 W Gold AC Power Input Module 800 W 900 W Gold AC Power Input Module ap fees AS MA ad eer es a are A d 4 bay LFF hot plug Mini SAS cable Mandatory MA diss LE rs essen serps o ss MA ds u ra es leseer Hp pa UN k M 2 SSD SATA right angle cable 809065 001 Mandatory 29 Hard die ll SATA MN a 100GB hot plug SATA SSD LFF 6G 692160 001 Mandatory i b 200GB hot plug SATA SSD LFF 6G 692161 001 Mandatory Illustrated parts catalog 20 Description Spare part Customer self number SC on page rsa so fn furer A ae ici Li AR a I AN aPC TA SSF aT A ROGET TA SSF i is LE ne eee
96. stem board b Detach the ambient thermal sensor cable from its clip c Remove the screws and disconnect the front I O module connectors from the front panel Removal and replacement procedures 66 Four bay LFF drive model Eight bay SFF drive model Removal and replacement procedures 67 d Remove the screw and the front I O module from the panel To replace the component reverse the removal procedure Thumbscrew rack ear assembly N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Removal and replacement procedures 68 4 Remove the thumbscrew rack ear assembly To replace the component reverse the removal procedure Quick release latch rack ear assembly N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to coo
97. stem loading for USB 1 0 and USB 2 0 speeds While USB 3 0 ports can be used with all devices in Legacy BIOS Boot Mode they are not available at USB 3 0 speeds in the pre boot environment Standard USB support USB support from within the operating system is provided by the OS through the appropriate USB device drivers Support for USB 3 0 varies by operating system For maximum compatibility of USB 3 0 devices with all operating systems Hewlett Packard Enterprise provides a configuration setting for USB 3 0 Mode Auto is the default setting This setting impacts USB 3 0 devices when connected to USB 3 0 ports in the following manner e Auto default Jr configured in Auto Mode USB 3 0 capable devices operate at USB 2 0 speeds in the pre boot environment and during boot When a USB 3 0 capable OS USB driver loads USB 3 0 devices transition to USB 3 0 speeds This mode provides compatibility with operating systems that Diagnostic tools 86 do not support USB 3 0 while still allowing USB 3 0 devices to operate at USB 3 0 speeds with state of the art operating systems e Enabled lf Enabled USB 3 0 capable devices operate at USB 3 0 speeds at all times including the pre boot environment when in UEFI Boot Mode This mode should not be used with operating systems that do not support USB 3 0 If operating in Legacy Boot BIOS Mode the USB 3 0 ports cannot function in the pre boot environment and are not bootable e Disabled lf configured for
98. sure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to Hewlett Packard Enterprise which will Initiate a fast and accurate resolution based on your product s service level Notifications can be sent to your authorized Hewlett Packard Enterprise Channel Partner for onsite service if configured and available in your country For more information see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c Class Enclosures on the Hewlett Packard Enterprise website http www hpe com info insightremotesupport docs Insight Remote Support is available as part of Warranty HP Care Pack Service or contractual support agreement USB support Hewlett Packard Enterprise servers support both USB 2 0 ports and USB 3 0 ports Both types of ports support installing all types of USB devices USB 1 0 USB 2 0 and USB 3 0 but may run at lower speeds in specific situations e USB 3 0 capable devices operate at USB 2 0 speeds when installed in a USB 2 0 port e When the server is configured for UEFI Boot Mode Hewlett Packard Enterprise provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 USB 2 0 and USB 3 0 speeds e When the server is configured for Legacy BIOS Boot Mode Hewlett Packard Enterprise provides legacy USB support in the pre boot environment prior to the operating sy
99. sy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HPE SIM e From within UEFI System Utilities HPE UEFI System Utilities on page 84 e From within the Embedded UEFI shell e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application o From within the LO web interface e From within HPE Insight Diagnostics HPE Insight Diagnostics on page 85 HPE UEFI System Utilities The HPE UEFI System Utilities is embedded in the system ROM The UEFI System Utilities enable you to perform a wide range of configuration activities including e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options e Selecting a language e Launching other pre boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the UEFI System Utilities see the UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website http www hpe com info ProLiantUEFI docs Scan the QR code located at the bottom of the screen to access mobile ready online help for the UEFI System Utilities and UEFI Shell For on screen help press F1 Using HPE UEFI System Utilities To use the
100. the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status tFacility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Component identification 90 Front panel LEDs power fault codes The following table provides a list of power fault codes and the subsystems that are affected Not all power faults are used by all servers Subsystem Front panel LED behavior System board 1 flash 2 flashes Memory 3 flashes Riser board PCle slots 4 flashes FlexibleLOM 5 flashes Removable HPE Flexible Smart Array 6 flashes controller Smart SAS HBA controller System board PCle slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components tem Description Slot 3 PCle3 x8 8 4 1 2 Slot 2 PCle3 x8 8 4 1 a Slot 1 PCle3 x16 16 8 4 1 Power supply blank bay 2 of optional redundant power supply module Hot plug power supply bay 1 of optional redundant power supply module 8 NG connector iLO connector gt 9 JVideoconnestor Slot 3 supports PCle x16 16 8 4 1 if the GPU riser cage is installed Component identification 91 Rear panel LEDs UID LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress 4 Hz cycle per sec
101. ting expansion boards Remove the PCI riser cage on page 32 Remove the expansion board Removal and replacement procedures 58 N To replace the component reverse the removal procedure Primary PCle riser board Removal and replacement procedures 59 A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Disconnect all cables connected to existing expansion boards Remove all expansion boards Expansion board on page 58 A Hold the ends of the riser cage and lift up 8 To replace the component reverse the removal procedure Removal and replacement procedures 60 Full height half length PCle riser board and cage To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 29 o Remove the server from the rack on page 31 Remove the access panel Disconnect a
102. tuation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour toute assistance appelez le Centre d assistance Hewlett Packard Enterprise pour qu un technicien vous aide au t l phone Dans les documents envoy s avec la pi ce de rechange CSR Hewlett Packard Enterprise pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse Hewlett Packard Enterprise se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR Hewlett Packard Enterprise supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de Hewlett Packard Enterprise contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web Hewlett Packard Enterprise http www hpe com support selfrepair Service de garantie pieces seules Votre garantie limit e Hewlett Packard Enterprise peut inclure un service de garantie pieces seules Dans ce cas les pi ces de rechange fournies par Hewlett Packard Enterprise ne sont pas factur es
103. ugh Dedicated LO management This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack To extend the server from a Hewlett Packard Enterprise Compaq branded Telco or third party rack Removal and replacement procedures 29 WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 1 Doone of the following o Ina server that uses thumbscrew rack ears loosen the captive thumbscrews that secure the server faceplate to the front of the enclosure and then slide the server out of the enclosure o Ina server that uses quick release latch rack ears i Open the latches on both sides of the server ii If necessary use a T 25 Torx screwdriver to loosen the shipping screws iii Slide the server out of the enclosure 2 After performing the installation or maintenance procedure slide the server back into the enclosure and then press the server firmly into the enclosure to secure it in place 3 Do one of the following o Ina server that uses thumbscrew rack
104. usgelegt Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen SNein Einige Hewlett Packard Enterprise Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erfullen muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Obligatorio Componentes cuya reparaci n por parte del usuario es obligatoria Si solicita a Hewlett Packard Enterprise que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Opcional Componentes cuya reparaci n por parte del usuario es opcional Estos componentes tambi n estan dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que Hewlett Packard Enterprise realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No Algunos componentes de Hewlett Packard Enterprise no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a Hewlett Packard Enterprise pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos

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