Code Calculator DIGIPASS User Manual
Contents
1. Display Turn the code calculator on symbol 4 P IN Enter the current PIN code NEW PIN Enter a 5 digit PIN code PIN CONF Repeat the new PIN code NEW PIN CONF and APPLI Attention The new PIN code should be memorised For security reasons it is not recommended to write it down RIGENSIS BANK 2 2 Changing Current PIN Code User s Actions Message on Code Calculator Display Enter the current PIN code and hold the APLLI ON OFF button symbol 4 pressed for 2 seconds NEW PIN Enter a new PIN code PIN CONF Repeat the new PIN code NEW PIN CONF Attention The new PIN code should be memorised For security reasons it is not recommended to write it down 3 Generating Codes for Internet Banking System 3 1 Generating Access Code for Logging into Internet Banking System Message on Code User s Actions Calculator Display Press the ON OFF button symbol 4 PIN Enter the PIN code APPLI APPLI 1 An 8 digit code is generated Press 1 Enter the Code in the respective field on the Internet Banking screen to log into the system Press the ON OFF button symbol 4 to turn the code calculator off Attention The same access code cannot be used twice The generated code becomes invalid in approximately 30 seconds RIGENSIS BANK 3 2 Generating Confirmation Code for Payments Message on Code User s Actions l Calculator Display Enter the PIN cod2. RIGENSIS BANK Code Calculator DIGIPASS User Manual The code calculator DIGIPASS is an electronic device for generating digital codes The code calculator DIGIPASS is required for obtaining information and managing your account via remote account management systems as Internet Banking and Phone banking managing your account via fax DIGIPASS generates two types of codes access codes and transaction confirmation codes DIGIPASS is protected by a PIN code Please note that a new PIN code that you will generate when activating the DIGIPASS device is strictly confidential and must not be available to the third party Take precautions to prevent disclosure of this information to the third parties Please take your time to study this manual carefully Remember that the device can be blocked by unauthorised actions If you have any questions regarding operations of the device please turn to the Bank for assistance In case of loss theft or damage of the device please turn to the Bank immediately to block the device Content Section 1 General Information Section 2 Changing PIN Code Section 3 Generating Codes for Internet Banking System Section 4 Generating Codes for Information and Making Transactions via Phone Section 5 Generating Codes for Work via Fax Section 6 Frequently Asked Questions RIGENSIS BANK 1 General Information The code calculator is turned on and off by pr
3. d the 4 button until receiving a signature code XXXXXXXXK The date format is DDMMYYYY The customer code consists of six digits that are a part of the account number RIGENSIS BANK Example if the account number is LV25RGNS4300123400010 the customer code would be 001234 RIGENSIS BANK 6 Frequently Asked Questions 1 What do Ido if a wrong PIN code has been entered lf a wrong PIN code has been entered the error message FAIL 1 5 will pop up on the code calculator display The digit at the end of the message matches the number of erroneous attempts to enter the PIN code For example if the message FAIL 1 appears on the code calculator display press the ON OFF button symbol 4 This will allow entering the correct PIN code If a wrong PIN code is entered 5 times in a row the code calculator will show the LOCK PIN message and the device will block 2 What do Ido if instead of a code 8 zeros or other inappropriate symbols appear on the display lt is possible that the code calculator has been damaged or its battery is low In this case you should visit the Bank taking your code calculator and your identity document with you You will be issued a new code calculator at the Bank NB The code calculator must not be open and you must not replace the battery yourself 3 What do Ido if the code calculator has been lost In this case you should notify the Bank of the l
4. e APPLI APPLI 2 Press 2 XXXXXXXX an 8 digit code is generated to confirm the payment Enter the Code from the screen suggested by the Internet Banking Enter the generated Code in the respective field on the Internet Banking screen Press the ON OFF button symbol 4 to turn the code calculator off Attention The same access code cannot be used twice The generated code becomes invalid in approximately 30 seconds 3 3 Generating Confirmation Code for Free Format Messages Message on Code User s Actions Calculator Display Press the ON OFF button symbol Enter the PIN code APPLI APPLI 1 Press 1 An 8 8 digit t code is generated Enter the Code in the respective field on the Internet Banking screen Press the ON OFF button symbol 4 to turn the code calculator off Attention The same access code cannot be used twice The generated code becomes invalid in approximately 30 seconds 4 Generating Codes for Information and Making Transactions via Phone To obtain financial and confidential information and to make transactions over the telephone the Bank employee asks the customer to name the following parameters RIGENSIS BANK 1 the customer s code the customer s code consists of six digits that are a part of the account number Example if the account number is LV25RGNS4300123400010 the customer s code would be 001234 2 the DIGIPASS device s nu
5. essing the ON OFF button symbol 4 DIGIPASS turns off automatically if you take no actions for 30 40 seconds Therefore it is recommended to generate a new code only when you are going to use it Access to all functions of the DIGIPASS device is granted after entering a 5 digit PIN code The initial PIN code is disclosed to the customer when the DIGIPASS device is issued and it must be changed by the customer to their own PIN code see Section Changing Initial PIN Code This combination of digits MAY NOT be disclosed to ANYONE including the Bank employees Ifthe PIN code is entered incorrectly the error message FAIL pops up After the 5t fifth unsuccessful attempt the programme of the code calculator will automatically block If the code calculator is blocked you should visit the Bank to replace the DIGIPASS device Ifthe PIN code was accidentally disclosed or might have been disclosed to another person the PIN code should be changed immediately see Section Changing Current PIN Code The warranty for the code calculator DIGIPASS is 2 years 2 Changing PIN Code 2 1 Changing Initial PIN Code The initial PIN code of the code calculator is a 5 digit combination stated in the envelope received at the Bank When using the code calculator for the first time the user is to change the initial PIN code with his her own created 5 digit PIN code Message on Code User s Actions Calculator
6. mber the number is available on backside of the device 3 a code generated using the DIGIPASS device which is created as follows Message on Code User s Actions Calculator Display symbol 2 Enter the PIN code APPLU Press 1 XXXXXXXX Ce i 8 a code is generated and it should be named to the Bank employee 5 Generating Codes for Work via Fax The code calculator DIGIPASS allows signing payment orders and sending them to the Bank by fax To do this it is necessary to fill in the payment order template that is available on the Bank s website www rigensisbank com to generate a code and to enter it in the payment order Then the payment order should be sent to the Bank to the fax number 371 673 333 03 5 1 Generating Code for Payment Order User s Actions Message on Code Calculator Display Press the A button PIN symbol a Press 3 Enter the payment amount press and hold the 4 button The payment amount without until proceeding to the next decimals stage Enter the currency code press 5 and hold the 4 button until ae Coan Coos ee A combination see Annex No 1 proceeding to the next stage The last eight digits of the account number excluding all other symbols Example if the account number is LV25HABA4300123400A10 the modified account number would be 12340010 Enter the modified beneficiary account number RIGENSIS BANK The c
7. oss by calling the number 371 675 555 51 or by visiting the Bank in person RIGENSIS BANK Annex No 1 to the Rigensis Bank AS Code Calculator DIGIPASS User Manual Currency Codes LTL Lithuanian litas CVE Latvian lats NOK Norwegian krone PLN Polish zloty GBP Pound stringy 826 USD US doilar 40 a _
8. ustomer code consists of six digits that are a part of the account me number and hold the 4 oe Example if the account number is a a COC LV25RGNS4300123400010 the customer code would be 001234 5 2 Generating Code for Currency Exchange Order e E nee Calculator Display symbol EO T Press 3 Enter the amount press and hold the 4 button until proceeding to the next stage Enter the currency code press and hold the 4 button until proceeding to the next stage Enter the customer code press The currency code is a 3 digit combination see Annex No 1 The last eight digits of the account number excluding all other symbols Example LV25RGNS4300123400010 The customer code consists of six Enter the customer code press AAA i are a part of the account ae number and hold the lt button i KXXXXXXX Example if the account number is receiving a signature code LV25RGNS4300123400010 the customer code would be 001234 Enter your modified account number 5 3 Generating Code for Application or Agreement User s Actions Message on Code Calculator Display Press the ON OFF button 1 a di PIN symbol 4 Press 3 Press 0 press and hold the 4 button until proceeding to the next stage Press 0 press and hold the 4 button until proceeding to the next stage Enter the date Enter the customer code 7 press and hol
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