Welcome to the aidmatrixSM Online Shopping Service User Manual
Contents
1. box This box has the total price total number of items gross weight delivery fee and total cube size At this time we do not have the capability to give a cube size measurement Note Your order must be at least 50 or it will be rejected Submit an order 1 Once you have reviewed each section of your shopping cart click on the submit cart icon 2 A pop up box will appear asking Are you sure you want to submit your order click YES Note You must click this icon and say ok for your food order to be sent to us Without doing so these items will remain in your cart and your order will not be processed Total Due 53 44 Total Line Items Reference Number PO560721 Pickup Delivery Date Time Pickup E r Gross Weight Total Cube Size omment Please limit comment to 255 characters no special Conn 334 Ibs 0 Cu Ft Estimated Delivery Fee 0 00 Shopping Cart Windows Internet Explorer m Submit Continue Shopping Update Cart Submit Cart cart icon 2 j amp re you sure you want to submit the order Pack Handling Item AP Order Qty No Deacpton Size Requirements Fee Special 5884 BEANS REFRIED 4 CASE 184 7 36 Case 6 210 Dry 0 4 VEGETARIAN CANS Available Qty 46 LB 389 104 BIRD FEED BAGS 2 CASE 70 5 60 Case 5 Dry 0 2 PACKS Available Qty 35 LB 2 1054 BEVERAGES JUICES 2 CASE 80 6 40 Box ASST Sal2. Place an Order 3 You can also click Agency Log In at the very top of the page The following screen will be displayed You will need the information from your Agency Express email 1 Enter your UserName Password and Program Code If you do not remember your login information please contact Agency Relations at relations foodbankrockies org 2 Click Login FEEDING dm 3 AMERICA adamax Login aidmatrix Right Aid Right People Right Time User Name Password Virtual Aid Drive Forgot Password Program Code The Vir Forgot Program Code 5 Aliam f Remember me next time tool t Need to clear your username and program code Click Here operat donatio drive Yo Ca earr a TI more about Virtual Aid Drives by clicking here m E aa uaimatrie fp BRON a 2828 ea eo pica Certified Secure This site is tested and certified daily to pass the McAfee 4 A successful login will bring you to the welcome screen iy Frvertes i E Food documentary APlac WE SNAP ED Aeope Finder Sy Conio FI SIS Check p Fda Party By Zip E Agency bpress3 E Food Berk of the Rockies Add Masy Corattuerts Bigs Rr Dr Se Pager seye Techs Ge FEEDING qj AMERICA irate ait Effective July 1 2013 Changes to the Online Ordering Process See ne eg ae ea eA I ee Once you click Submit Cart the order is finalized You will be unable to go back i
3. Line Items gt Pickup Delivery Date Time 53 44 3 Shopping amp Update es f i Gross Weight Total Cube Size Cart Icons omp a Please limit comment to 255 charactegse fo specia Ib 0 C 7 F Calendar Icon rece ene aie Clock Icon copes Estimated Delivery Fee 0 00 G9 Print Clear Cart Continue Shopping Update Cart Submit Cart oo oo Gross Unit Packaging Pack Handling VAP Item oS leas P Red X Order Qty No eS i Weight Price Type Size Requirements Fee Special 5884 BEANS REFRIED CASE 184 7 36 Case 6 210 Dry 0 4 VEGETARIAN CANS Available Qty 46 LB 389 9104 BIRD FEED BAGS 2 CASE 70 5 60 Case 5 Dry 0 2 PACKS Availahle Otv 35 LB Review Items in Shopping Cart 1 The Items in your shopping cart will be listed line by line Review these items for accuracy If you have forgotten an item you can continue to shop by clicking the continue shopping icon Delete an Item 1 Click on the red X next to the order quantity of the line item that you want to remove from the cart Clear Cart 1 If you wish to start over with an empty cart Click the clear cart icon Change Quantities 1 Enter the new quantity in the box under the order quantity column 2 Click the update cart icon to save your changes 3 You will see a pop up message saying that particular item was successfully updated Totals 1 At the top right side of the screen is the Shopping Cart Summary
4. Req Desc Code Food Source Select one Y Select one Select one To Ey kN Search Show All View Favorites Print Clear Cart Add to Cart Check Out Shopping List Sort Ry v Reference Number 1 You will see a reference number at the top of the header Use this number to identify your order later on Note This number is generated as soon as you begin shopping and IS NOT a confirmation number Pickup Date amp Time 1 From the drop down menu on the far left select either pickup or delivery Note you will not be able to select a pickup day or time until you select pickup in the drop down menu Note Only rural agencies are approved for deliveries Unless you have been instructed by FBR to choose delivery choose pickup 2 Click on the calendar icon to select your preferred date for pickup Please refer to your 3 Click on the clock icon and select the time you will be picking up your order Note if a certain time is not listed it has already been filled by other orders 4 The comment box should be left blank unless you have any special instructions for the order window Pick FEEDING idmatrix E Ic vo america COMA Ix oO Up Delivery Field Welcome Order Options Report Food Bank Links Help About Aidmatrix Log Out Welcome swelch 0025PA1381 1 Survey Management My Appointment Shopping Cart Summary Clear Cart Continue Reference Number PO560721 Total Due Total
5. FIGHTING HUNGER FEEDING HOPE WWW FOODGANKROCKIES ORG Agency Express 3 0 Quick Reference Guide For Food Bank of the Rockies Log on to Agency Express Type the following web address into your Internet browser http www foodbankrockies org HELP NOW gt Nearly men Program VOLUNTEER gt 1 in 4 Colorado Kids iii Struggle with Hung HOST YOUR OWN VIRTUAL FOOD DRIVE PERSONAL One in seven Coloradans worry where they will find FUNDRAISING their next meal nearly half are children Place an Order At Food Bank of the Rockies we provide food for more than 350 000 people annually We do this by distributing 84 000 meats each day through over 1 000 hunger relief partner agencies and our direct service programs _ KUNG FOOD FIGHTERS g KIDS CLUB Email Newsletter Our food bank is one of the largest hunger relief organizations in the Rocky Mountain Region Sign up to receive our updates Thanks to your donations 96 cents of every dollar we receive goes directly to our food distribution programs Sign up You can help fight hunger in our community by making a contribution of your time and resources Every dollar donated to Food Bank of the Rockies provides four meals to our neighbors in need Registered User Log in Log in here to change email nO nanan ane maena VOU bt oe waft This action will display a new window shown above 1 Set your mouse on hover over Agencies 2 Click on
6. To Date Reference Number 113 Orders 3307 aiet 7 E Order M t Total Amount r er anagemen Search Show All 7677 55 Screen Reference Number Status Gross Weight Total Price Pickup Delivery Date intenet Protected Mode Off a gt 100 NOTE You should be receiving emails confirming your order and notifying you about any changes made to your order If you are not receiving emails we may not have received your order or there is another problem so please contact Agency Relations
7. as updated Success Item 6387 Qty was updated highlighted You will need to delete clicking on the red Sires em Ct Cy enced x next to the item or adjust the quantity change the a number and click UPDATE of these items from your cart 3 Once you ve made and necessary changes to your order click submit order again and you should receive the submitted successfully image a The system will then take you to the order management screen Here you can review all of your previous orders and check their status The most recent order you submitted will be at the top with the corresponding pick up date The status of your most recent order will say new order This status will change to sent to food bank to acknowledged and later to released Released indicates it is being prepared for you to come and pick up your order on the pickup date you chose Once the order is released you will also receive an email notifying you of the status of your order jr Favorit es Feed documentary A Plac WF SNAP ED Recipe Finder Gy Convic GA 501c3 Check it Find a Pantry By Zip je Agency Express 3 Z Food Bank of the Rockies ip Add Many Constituents Agency Express 3 gt e w Psagev Sefety Toos FEEDING aidmatrix CA fisha Right Peopie Right Time Weicome Order Options gt Repon Food Bank Links gt Help gt About Aidmatrix Log Out Search Summary From Date
8. m to your Shopping Cart follow these steps 1 Enter the quantity desired in the box on the left of the screen 2 Click the Add to Cart icon on the top or bottom of the page o Note If you do not click add to cart before clicking to the next page the items will not be added to your cart Windows Internet Explorer fx A message will appear giving you a confirmation that your item s have been successfully added to your shopping cart You can now move onto the next E ene A atta ey page of items Success Item 9104 added to the cart If there are any errors a similar screen will appear with instructions for correction Follow the above steps until you have added all of the items you want to your cart Submit Orders from Your Shopping Cart When you are finished adding all the items to your cart follow these directions 1 Click on the check out icon at either the top or the bottom of the screen or click on check out under the order options tab at the very top of the screen A RAE Ao LTUINALIEIEILLUL 173 it N z A M E R G A Right Aid Right People Right Time Fo E 4 Welcome Order Options gt Report gt FoodBankLinks Help About Aidmatrix Log Out Welcome swelch 0025PA1381 1 Shopping List Check Out Check Out Order Management Search Shopping Cart Item No Description Total Line Items Total Due 53 44 Catego oa Gross Weight Select a Category v 334 Feature Type Handling
9. nto the order to make any changes to the products nor the pickup day or time In recent weeks we have consistently had more products on our shopping list The number of pages of product has increased and we will continue to provide this wider variety of products 2 All orders must be submitted two business days in advance of the desired pick up date There are no longer two time frames for placing orders just the shorter time frame that has always been in place With a clearer and shorter ordering timeline this will ensure greater accuracy in the inventory shown on the Shopping List our inventory is not tied up in edits making the inventory more true to what is available to you The chart below provides the timeline for placing orders B Done bet wth omer onpage P tenet Preteed Mode OF ro Shopping and Placing Your Order To begin shopping follow these steps 1 Click the Order Options tab at the top of the screen 2 Click on Shopping List NEE aidmatrix A M E R ee A Right Aid Right People Right Time Welcome Qider Options Food Bank Links Order Options Check Out Shopping List KKK gt fn FEEDING qidmatrix c gt A M E R Cc A Right Aid Right People Right Time ve D aii mE Welcome Order Options Report gt Food Bank Links Help About Aidmatrix Log Out Welcome swelch 0025PA1381 1 Search Sho
10. pping Cart S h o p p i n g TERT ein ti Total Line Items Total Due Ca Search 0 0 00 rt a Catego Options i gory Gross Weight Deta l Is Select a Category v 0 Feature Type Handling Req Desc Code Food Source Select one Select one Select one i ED A oo oo Search Show All View Favorites Print Clear Cart Add to Cart Check Gut Shopping List Sort By v Tip Please Add to Cart requested items before leaving page a S h O p pi n g i 2 3 4 5 6 7 8 z 10 List Feature Order Available Item Unit VAP Feature Gross i Qty Oty No Description Prica Fee Pack Size Weiaht Favorite 5168 4646 BABY FOOD 2ND FOODS 0 80 0 12 4 OZ 5 5 X ASSORTED LB 121 6076 BABY FOOD MAC N CHEESE 0 96 0 12 6 OZ 6 6 IR There are several ways to browse the shopping list and place an order e You will automatically see a complete list in alphabetical order a To print an alphabetical list of all the current products click the print action icon in the shopping cart section e Categories allow you to search by specific categories such as beverages or snacks e Item Name Description allows you to type in a specific item number or product description e Handling req lets you search for refrigerated frozen or dry products e Food source lets you search by where the food came from purchased donated reclamation e View favorites allow you to search products that you ve deemed your favorite To add an ite
11. vage 0 2 SALV 40 LB Available Qty 76 The Aidmatrix Foundation Inc Copyright 2008 5 1 Anorder is submitted successfully if you receive this image Bins Internat Expires a This indicates that your order was placed and sent to FBR parva RE ar Cx b You should receive a confirmation email within the hour confirming that we receive the order at FBR 2 I f there was an issue with your order you will see an image like this showing the problems sible ilies a The items with the word succes o them have been Success Item 2056 Qty was updated Success Item 4428 Qty was updated S gi Success Item 4869 Qty was updated S u b m itte d Success Item 3116 Qty was updated Success Item 9810 Qty was updated Success Item 9323 Qty was updated b The items with the word error have an issue Secs 70 QRY was updated 7 Error Unable to add 1307 Availa e Quantity exceeded i YOU MUST adjust every item that has the word error SARE ema T Success Item 5388 Qty was updated Success Item 1636 Qty was updated listed next to it in this box or your order will not Success Item 9473 Qty as updated Success Item 8280 Qty was updated t h h Success Item 9717 Qty was gaa 5 Item 6197 Qt ted go through a oleh ower Success Item 8900 Qty was updated ii Click ok and the items with an issue will be Success Item 7005 Qty was updated Success Item 8870 Qty was updated Success Item 2161 Qty w
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